Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16 (S2)
Recall Date: Jun 11, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C05
Recall Date: Mar 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MEDGAARDEN SOUTHWEST SALES LOCATED AT 1608 12TH ST SW, AUSTIN, MN 55912, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO COOLANT LEAKING INTO THE ENGINE CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE DEALER CONTACTED THE MANUFACTURER ON BEHALF OF THE VEHICLE OWNER HOWEVER, THE MANUFACTURER DECLINED TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,900.
Corrective Action:
TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MEDGAARDEN SOUTHWEST SALES LOCATED AT 1608 12TH ST SW, AUSTIN, MN 55912, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO COOLANT LEAKING INTO THE ENGINE CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE DEALER CONTACTED THE MANUFACTURER ON BEHALF OF THE VEHICLE OWNER HOWEVER, THE MANUFACTURER DECLINED TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,900.
Additional Notes:
TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MEDGAARDEN SOUTHWEST SALES LOCATED AT 1608 12TH ST SW, AUSTIN, MN 55912, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO COOLANT LEAKING INTO THE ENGINE CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE DEALER CONTACTED THE MANUFACTURER ON BEHALF OF THE VEHICLE OWNER HOWEVER, THE MANUFACTURER DECLINED TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,900.
Mfg Campaign: 11343483
Recall Date: Aug 5, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT MY 2017 FORD EDGE LESS THAN A YEAR AND HALF AGO AND THE FIRST YEAR WAS RUNNING FINE BUT THEN IT GAVE SOME BATTERY ISSUES FOR NO REASON THEN I HAD TO REPLACED IT. THAT WAS MY FIRST ISSUE WITH IT, A YEAR LATER IM DEALING WITH SOME OVERHEATING PROBLEMS WHICH I TOOK IT TO THE MECHANIC AND THE DIAGNOSIS WAS THERE IS COOLANT IN THE ENGINE WITH NO LEAKING OR WHATSOEVER, APPARENTLY THE COOLANT WAS EVAPORATING INTO THE ENGINE. NOW, FORD WONT DO ANYTHING BECAUSE IM PASSED 7K MILES FROM MY WARRANTY EXPIRATION. I HOPE I'LL GET SOME HELP BECAUSE I DONT EVEN HAVE 2 YEARS WITH THIS VEHICLE AND NOW IS ALL DAMAGE FOR NO REASON. TTHE OVERHEATING ISSUES STARTED A MONTH AGO SO I DIDNT WAIT LONG TO TAKE IT TO THE MECHANIC TO CHECK IT OUT. AT THIS POINT MY SUV STILL RUNS BUT I PREFER TO NOT DRIVE IT ANYMORE BECAUSE IT COULD CAUSE MORE DAMAGE TO IT, SO I DONT HAVE A CAR TO GET TO WORK. I'VE BEEN LOOKING FOR INFORMATION ABOUT WHAT TYPE OF ENGINE IS IT OR IF THIS HAS JUST HAPPENED TO ME AND I FOUND OUT THAT THERE IS A RECALLOF THIS MAKE AND MODEL. I REALLY HOPE I GET SOME HELP SINCE REPLACING THE WHOLE ENGINE IS VERY EXPENSIVE AND I CANT AFFORD IT. THEN AGAIN I PURCHASED THIS VEHICLE ON OCTOBER, 2018 AND LESS THAN 2 YEARS THE ENGINE IS DAMAGED COME ON PEOPLE HOW COULD IT BE POSSIBLE IF IS NOT A FABRIC DEFECT OR SOMETHING BECAUSE THERE IS STILL LOW MILLAGE IN MY SUV IS ONLY 67K AND I DONT DRIVE IT VERY FAR. BY THE WAY WHEN IT HAPPENED I WAS COMING BACK HOME FROM WORK SO YEAH IT WAS IN MOTION BUT IT OVER HEATED WHEN I WAS LESS THAN 3 MINUTES AWAY FROM HOME BUT I STOPPED ANYWAYS TO COOLED IT DOWN, ONCE I WAS HOME I PUT COOLANT AND THE NEXT DAY I TOOK IT TO THE MECHANIC.
Corrective Action:
I BOUGHT MY 2017 FORD EDGE LESS THAN A YEAR AND HALF AGO AND THE FIRST YEAR WAS RUNNING FINE BUT THEN IT GAVE SOME BATTERY ISSUES FOR NO REASON THEN I HAD TO REPLACED IT. THAT WAS MY FIRST ISSUE WITH IT, A YEAR LATER IM DEALING WITH SOME OVERHEATING PROBLEMS WHICH I TOOK IT TO THE MECHANIC AND THE DIAGNOSIS WAS THERE IS COOLANT IN THE ENGINE WITH NO LEAKING OR WHATSOEVER, APPARENTLY THE COOLANT WAS EVAPORATING INTO THE ENGINE. NOW, FORD WONT DO ANYTHING BECAUSE IM PASSED 7K MILES FROM MY WARRANTY EXPIRATION. I HOPE I'LL GET SOME HELP BECAUSE I DONT EVEN HAVE 2 YEARS WITH THIS VEHICLE AND NOW IS ALL DAMAGE FOR NO REASON. TTHE OVERHEATING ISSUES STARTED A MONTH AGO SO I DIDNT WAIT LONG TO TAKE IT TO THE MECHANIC TO CHECK IT OUT. AT THIS POINT MY SUV STILL RUNS BUT I PREFER TO NOT DRIVE IT ANYMORE BECAUSE IT COULD CAUSE MORE DAMAGE TO IT, SO I DONT HAVE A CAR TO GET TO WORK. I'VE BEEN LOOKING FOR INFORMATION ABOUT WHAT TYPE OF ENGINE IS IT OR IF THIS HAS JUST HAPPENED TO ME AND I FOUND OUT THAT THERE IS A RECALLOF THIS MAKE AND MODEL. I REALLY HOPE I GET SOME HELP SINCE REPLACING THE WHOLE ENGINE IS VERY EXPENSIVE AND I CANT AFFORD IT. THEN AGAIN I PURCHASED THIS VEHICLE ON OCTOBER, 2018 AND LESS THAN 2 YEARS THE ENGINE IS DAMAGED COME ON PEOPLE HOW COULD IT BE POSSIBLE IF IS NOT A FABRIC DEFECT OR SOMETHING BECAUSE THERE IS STILL LOW MILLAGE IN MY SUV IS ONLY 67K AND I DONT DRIVE IT VERY FAR. BY THE WAY WHEN IT HAPPENED I WAS COMING BACK HOME FROM WORK SO YEAH IT WAS IN MOTION BUT IT OVER HEATED WHEN I WAS LESS THAN 3 MINUTES AWAY FROM HOME BUT I STOPPED ANYWAYS TO COOLED IT DOWN, ONCE I WAS HOME I PUT COOLANT AND THE NEXT DAY I TOOK IT TO THE MECHANIC.
Additional Notes:
I BOUGHT MY 2017 FORD EDGE LESS THAN A YEAR AND HALF AGO AND THE FIRST YEAR WAS RUNNING FINE BUT THEN IT GAVE SOME BATTERY ISSUES FOR NO REASON THEN I HAD TO REPLACED IT. THAT WAS MY FIRST ISSUE WITH IT, A YEAR LATER IM DEALING WITH SOME OVERHEATING PROBLEMS WHICH I TOOK IT TO THE MECHANIC AND THE DIAGNOSIS WAS THERE IS COOLANT IN THE ENGINE WITH NO LEAKING OR WHATSOEVER, APPARENTLY THE COOLANT WAS EVAPORATING INTO THE ENGINE. NOW, FORD WONT DO ANYTHING BECAUSE IM PASSED 7K MILES FROM MY WARRANTY EXPIRATION. I HOPE I'LL GET SOME HELP BECAUSE I DONT EVEN HAVE 2 YEARS WITH THIS VEHICLE AND NOW IS ALL DAMAGE FOR NO REASON. TTHE OVERHEATING ISSUES STARTED A MONTH AGO SO I DIDNT WAIT LONG TO TAKE IT TO THE MECHANIC TO CHECK IT OUT. AT THIS POINT MY SUV STILL RUNS BUT I PREFER TO NOT DRIVE IT ANYMORE BECAUSE IT COULD CAUSE MORE DAMAGE TO IT, SO I DONT HAVE A CAR TO GET TO WORK. I'VE BEEN LOOKING FOR INFORMATION ABOUT WHAT TYPE OF ENGINE IS IT OR IF THIS HAS JUST HAPPENED TO ME AND I FOUND OUT THAT THERE IS A RECALLOF THIS MAKE AND MODEL. I REALLY HOPE I GET SOME HELP SINCE REPLACING THE WHOLE ENGINE IS VERY EXPENSIVE AND I CANT AFFORD IT. THEN AGAIN I PURCHASED THIS VEHICLE ON OCTOBER, 2018 AND LESS THAN 2 YEARS THE ENGINE IS DAMAGED COME ON PEOPLE HOW COULD IT BE POSSIBLE IF IS NOT A FABRIC DEFECT OR SOMETHING BECAUSE THERE IS STILL LOW MILLAGE IN MY SUV IS ONLY 67K AND I DONT DRIVE IT VERY FAR. BY THE WAY WHEN IT HAPPENED I WAS COMING BACK HOME FROM WORK SO YEAH IT WAS IN MOTION BUT IT OVER HEATED WHEN I WAS LESS THAN 3 MINUTES AWAY FROM HOME BUT I STOPPED ANYWAYS TO COOLED IT DOWN, ONCE I WAS HOME I PUT COOLANT AND THE NEXT DAY I TOOK IT TO THE MECHANIC.
Mfg Campaign: 11343584
Recall Date: Aug 5, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2ND CYLINDER LEAKING COOLANT. ENGINE NEEDS TO BE REPLACED.
Corrective Action:
2ND CYLINDER LEAKING COOLANT. ENGINE NEEDS TO BE REPLACED.
Additional Notes:
2ND CYLINDER LEAKING COOLANT. ENGINE NEEDS TO BE REPLACED.
Mfg Campaign: 11342653
Recall Date: Aug 1, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING GOING 35 MPH ACCELERATING TO 40 MPH AS I WAS ON THE INSIDE LANE OF THREE LANES ENTERING THE STATE HIGHWAY TO GO OVER THE BRIDGE WHEN MY INDICATOR LIGHT CAME ON SHOWING OVER HEATING AND I LOST POWER. I IMMEDIATELY HAD TO PULL OFF THE ROAD AND WAITED 1 1/2 HOURS FOR ENGINE TO COOL DOWN TO CHECK MY ENGINE. WHEN I CHECKED I HAD NO COOLANT IN MY RADIATOR . I SPOKE TO A FORD SERVICE EMPLOYEE AND THEY SAID GET IT TO THEM TO CHECK OUT. THEY INSPECTED AND TELL ME THERE IS A SERVICE BULLETIN 19-2346 STATING THE DEFECT. A KNOWN DEFECT CAUSING DANGEROUS SITUATIONS FOR UNAWARE CAR OWNERS. FORD HAS TOLD ME THEY WILL NOT TAKE RESPONSIBILITY FOR THEIR KNOWN DEFECTIVE ISSUE AND WANT $ 7,000.00 TO REPLACE WHOLE ENGINE. CURRENTLY IT IS AT FORD BEING REPAIRED AT MY EXPENSE BUT HOPEFULLY OUR GOVERNMENT OFFICIALS OR A LAWYER CAN HELP REDEEM THIS SITUATION.
Corrective Action:
I WAS DRIVING GOING 35 MPH ACCELERATING TO 40 MPH AS I WAS ON THE INSIDE LANE OF THREE LANES ENTERING THE STATE HIGHWAY TO GO OVER THE BRIDGE WHEN MY INDICATOR LIGHT CAME ON SHOWING OVER HEATING AND I LOST POWER. I IMMEDIATELY HAD TO PULL OFF THE ROAD AND WAITED 1 1/2 HOURS FOR ENGINE TO COOL DOWN TO CHECK MY ENGINE. WHEN I CHECKED I HAD NO COOLANT IN MY RADIATOR . I SPOKE TO A FORD SERVICE EMPLOYEE AND THEY SAID GET IT TO THEM TO CHECK OUT. THEY INSPECTED AND TELL ME THERE IS A SERVICE BULLETIN 19-2346 STATING THE DEFECT. A KNOWN DEFECT CAUSING DANGEROUS SITUATIONS FOR UNAWARE CAR OWNERS. FORD HAS TOLD ME THEY WILL NOT TAKE RESPONSIBILITY FOR THEIR KNOWN DEFECTIVE ISSUE AND WANT $ 7,000.00 TO REPLACE WHOLE ENGINE. CURRENTLY IT IS AT FORD BEING REPAIRED AT MY EXPENSE BUT HOPEFULLY OUR GOVERNMENT OFFICIALS OR A LAWYER CAN HELP REDEEM THIS SITUATION.
Additional Notes:
I WAS DRIVING GOING 35 MPH ACCELERATING TO 40 MPH AS I WAS ON THE INSIDE LANE OF THREE LANES ENTERING THE STATE HIGHWAY TO GO OVER THE BRIDGE WHEN MY INDICATOR LIGHT CAME ON SHOWING OVER HEATING AND I LOST POWER. I IMMEDIATELY HAD TO PULL OFF THE ROAD AND WAITED 1 1/2 HOURS FOR ENGINE TO COOL DOWN TO CHECK MY ENGINE. WHEN I CHECKED I HAD NO COOLANT IN MY RADIATOR . I SPOKE TO A FORD SERVICE EMPLOYEE AND THEY SAID GET IT TO THEM TO CHECK OUT. THEY INSPECTED AND TELL ME THERE IS A SERVICE BULLETIN 19-2346 STATING THE DEFECT. A KNOWN DEFECT CAUSING DANGEROUS SITUATIONS FOR UNAWARE CAR OWNERS. FORD HAS TOLD ME THEY WILL NOT TAKE RESPONSIBILITY FOR THEIR KNOWN DEFECTIVE ISSUE AND WANT $ 7,000.00 TO REPLACE WHOLE ENGINE. CURRENTLY IT IS AT FORD BEING REPAIRED AT MY EXPENSE BUT HOPEFULLY OUR GOVERNMENT OFFICIALS OR A LAWYER CAN HELP REDEEM THIS SITUATION.
Mfg Campaign: 11342384
Recall Date: Jul 30, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE LIGHT CAME ON. I TOOK TO FOX FORD DEALERSHIP WHERE I BOUGHT IT FOR SERVICING. DIAGNOSED: COOLANT LEAKING INTO CYLINDERS TECHNICAL SERVICE BULLETIN 19-2346 2.0L ECOBOOST ENGINE MUST BE REPLACED I HAVE OWNED THE VEHICLE FOR 11 MONTHS. FORD COMPANY NOT WILLING TO ASSIST - DENIED REQUEST I SENT PROOF THAT THE VEHICLE WAS MAINTAINED WELL FOR THE 11 MONTHS I HAVE OWNED IT.
Corrective Action:
CHECK ENGINE LIGHT CAME ON. I TOOK TO FOX FORD DEALERSHIP WHERE I BOUGHT IT FOR SERVICING. DIAGNOSED: COOLANT LEAKING INTO CYLINDERS TECHNICAL SERVICE BULLETIN 19-2346 2.0L ECOBOOST ENGINE MUST BE REPLACED I HAVE OWNED THE VEHICLE FOR 11 MONTHS. FORD COMPANY NOT WILLING TO ASSIST - DENIED REQUEST I SENT PROOF THAT THE VEHICLE WAS MAINTAINED WELL FOR THE 11 MONTHS I HAVE OWNED IT.
Additional Notes:
CHECK ENGINE LIGHT CAME ON. I TOOK TO FOX FORD DEALERSHIP WHERE I BOUGHT IT FOR SERVICING. DIAGNOSED: COOLANT LEAKING INTO CYLINDERS TECHNICAL SERVICE BULLETIN 19-2346 2.0L ECOBOOST ENGINE MUST BE REPLACED I HAVE OWNED THE VEHICLE FOR 11 MONTHS. FORD COMPANY NOT WILLING TO ASSIST - DENIED REQUEST I SENT PROOF THAT THE VEHICLE WAS MAINTAINED WELL FOR THE 11 MONTHS I HAVE OWNED IT.
Mfg Campaign: 11341871
Recall Date: Jul 28, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE LIGHT CAME ON AT STARTUP, ENGINE ROUGH IDLE. TOOK TO NAZARETH FORD, NAZARETH, PA, CAR DIAGNOSED WITH COOLANT LEAK INTO CYLINDER, A COMMON ISSUE WITH THIS ENGINE AS DESCRIBED BY MECHANIC. ENGINE REPLACEMENT IS THE ONLY FIX. QUOTED BETWEEN $6,000 AND $7000 REPAIR. VEHICLE CURRENTLY AT SERVICE STATION AWAITING PARTS. CURRENT MILAGE: 61000+
Corrective Action:
CHECK ENGINE LIGHT CAME ON AT STARTUP, ENGINE ROUGH IDLE. TOOK TO NAZARETH FORD, NAZARETH, PA, CAR DIAGNOSED WITH COOLANT LEAK INTO CYLINDER, A COMMON ISSUE WITH THIS ENGINE AS DESCRIBED BY MECHANIC. ENGINE REPLACEMENT IS THE ONLY FIX. QUOTED BETWEEN $6,000 AND $7000 REPAIR. VEHICLE CURRENTLY AT SERVICE STATION AWAITING PARTS. CURRENT MILAGE: 61000+
Additional Notes:
CHECK ENGINE LIGHT CAME ON AT STARTUP, ENGINE ROUGH IDLE. TOOK TO NAZARETH FORD, NAZARETH, PA, CAR DIAGNOSED WITH COOLANT LEAK INTO CYLINDER, A COMMON ISSUE WITH THIS ENGINE AS DESCRIBED BY MECHANIC. ENGINE REPLACEMENT IS THE ONLY FIX. QUOTED BETWEEN $6,000 AND $7000 REPAIR. VEHICLE CURRENTLY AT SERVICE STATION AWAITING PARTS. CURRENT MILAGE: 61000+
Mfg Campaign: 11341663
Recall Date: Jul 27, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
HAVE OWNED THE CAR FOR 10 MONTHS. CAR HAS 64, 000 MILES. I BOUGHT IT WITH 52,500 MILES IN AUGUST 2019 FROM FOX FORD IN GRAND RAPIDS, MI. ENGINE LIGHT CAME ON TOOK TO MECHANIC MECHANIC DIAGNOSED AN ENGINE ISSUE WITH A TECHNICAL SERVICE BULLETIN (TSB) 19-2346: 2.0L ECOBOOST COOLANT IN CYLINDERS TOOK TO FORD DEALERSHIP .. SAME DIAGNOSIS AND SAID I NEED A NEW ENGINE. FOX FORD QUOTING ME 6000.00 MINIMUM FOR PARTS. POSSIBLY 8000.00 WITH LABOR.
Corrective Action:
HAVE OWNED THE CAR FOR 10 MONTHS. CAR HAS 64, 000 MILES. I BOUGHT IT WITH 52,500 MILES IN AUGUST 2019 FROM FOX FORD IN GRAND RAPIDS, MI. ENGINE LIGHT CAME ON TOOK TO MECHANIC MECHANIC DIAGNOSED AN ENGINE ISSUE WITH A TECHNICAL SERVICE BULLETIN (TSB) 19-2346: 2.0L ECOBOOST COOLANT IN CYLINDERS TOOK TO FORD DEALERSHIP .. SAME DIAGNOSIS AND SAID I NEED A NEW ENGINE. FOX FORD QUOTING ME 6000.00 MINIMUM FOR PARTS. POSSIBLY 8000.00 WITH LABOR.
Additional Notes:
HAVE OWNED THE CAR FOR 10 MONTHS. CAR HAS 64, 000 MILES. I BOUGHT IT WITH 52,500 MILES IN AUGUST 2019 FROM FOX FORD IN GRAND RAPIDS, MI. ENGINE LIGHT CAME ON TOOK TO MECHANIC MECHANIC DIAGNOSED AN ENGINE ISSUE WITH A TECHNICAL SERVICE BULLETIN (TSB) 19-2346: 2.0L ECOBOOST COOLANT IN CYLINDERS TOOK TO FORD DEALERSHIP .. SAME DIAGNOSIS AND SAID I NEED A NEW ENGINE. FOX FORD QUOTING ME 6000.00 MINIMUM FOR PARTS. POSSIBLY 8000.00 WITH LABOR.
Mfg Campaign: 11341005
Recall Date: Jul 22, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON 7/16/2020 MY 2017 FORD EDGE EXPERIENCED A LOSS OF BRAKES WHILE DRIVING. THE VEHICLE WAS WAS APPROACHING A BUSY INTERSECTION WHEN THE FAILURE OCCURRED. THE BRAKE PEDAL WENT TO THE FLOOR AND THE EMERGENCY BRAKE HAD TO BE USED TO AVOID A COLLISION. THE VEHICLES LOW BRAKE FLUID LIGHT CAME ONE AND A LARGE POOL OF FLUID WAS COMING FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TOW BACK TO MY HOUSE AND UPON INVESTIGATION THE FRONT PASSENGER BRAKE LINE HAD BURST. THERE WAS NO SIGN OF PRIOR DAMAGE OR UNUSUAL WEAR. THE VEHICLE HAS 63,000 MILES.
Corrective Action:
ON 7/16/2020 MY 2017 FORD EDGE EXPERIENCED A LOSS OF BRAKES WHILE DRIVING. THE VEHICLE WAS WAS APPROACHING A BUSY INTERSECTION WHEN THE FAILURE OCCURRED. THE BRAKE PEDAL WENT TO THE FLOOR AND THE EMERGENCY BRAKE HAD TO BE USED TO AVOID A COLLISION. THE VEHICLES LOW BRAKE FLUID LIGHT CAME ONE AND A LARGE POOL OF FLUID WAS COMING FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TOW BACK TO MY HOUSE AND UPON INVESTIGATION THE FRONT PASSENGER BRAKE LINE HAD BURST. THERE WAS NO SIGN OF PRIOR DAMAGE OR UNUSUAL WEAR. THE VEHICLE HAS 63,000 MILES.
Additional Notes:
ON 7/16/2020 MY 2017 FORD EDGE EXPERIENCED A LOSS OF BRAKES WHILE DRIVING. THE VEHICLE WAS WAS APPROACHING A BUSY INTERSECTION WHEN THE FAILURE OCCURRED. THE BRAKE PEDAL WENT TO THE FLOOR AND THE EMERGENCY BRAKE HAD TO BE USED TO AVOID A COLLISION. THE VEHICLES LOW BRAKE FLUID LIGHT CAME ONE AND A LARGE POOL OF FLUID WAS COMING FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TOW BACK TO MY HOUSE AND UPON INVESTIGATION THE FRONT PASSENGER BRAKE LINE HAD BURST. THERE WAS NO SIGN OF PRIOR DAMAGE OR UNUSUAL WEAR. THE VEHICLE HAS 63,000 MILES.
Mfg Campaign: 11340059
Recall Date: Jul 18, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
FORD EDGE ECOBOOST 2.0L COOLANT LIGHT CAME ON AROUND 60K MILES, WHILE DRIVING. SERVICE SHOP FOUND CODE P0217(ENGINE COOLANT EXCESS TEMPERATURE). LATER TOOK IT TO FORD DEALERSHIP AND THEY ADVISED COOLANT IS LEAKING FROM ENGINE AND A NEW ENGINE WOULD BE REQUIRED.
Corrective Action:
FORD EDGE ECOBOOST 2.0L COOLANT LIGHT CAME ON AROUND 60K MILES, WHILE DRIVING. SERVICE SHOP FOUND CODE P0217(ENGINE COOLANT EXCESS TEMPERATURE). LATER TOOK IT TO FORD DEALERSHIP AND THEY ADVISED COOLANT IS LEAKING FROM ENGINE AND A NEW ENGINE WOULD BE REQUIRED.
Additional Notes:
FORD EDGE ECOBOOST 2.0L COOLANT LIGHT CAME ON AROUND 60K MILES, WHILE DRIVING. SERVICE SHOP FOUND CODE P0217(ENGINE COOLANT EXCESS TEMPERATURE). LATER TOOK IT TO FORD DEALERSHIP AND THEY ADVISED COOLANT IS LEAKING FROM ENGINE AND A NEW ENGINE WOULD BE REQUIRED.
Mfg Campaign: 11339874
Recall Date: Jul 17, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE REVVED UP BUT FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND TURNED OFF AND RESTARTED HOWEVER, THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE REVVED UP BUT FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND TURNED OFF AND RESTARTED HOWEVER, THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE REVVED UP BUT FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND TURNED OFF AND RESTARTED HOWEVER, THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Mfg Campaign: 11339973
Recall Date: Jul 17, 2020
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE REVVED UP BUT FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND TURNED OFF AND RESTARTED HOWEVER, THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE REVVED UP BUT FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND TURNED OFF AND RESTARTED HOWEVER, THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE REVVED UP BUT FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND TURNED OFF AND RESTARTED HOWEVER, THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Mfg Campaign: 11339973
Recall Date: Jul 17, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
AT ABOUT 48,000 MILES THE 2.0L ECOBOOST ENGINE HAD A CHECK ENGINE LIGHT. BROUGHT IT TO FORD DEALER AND THEY SAID IT WAS A COOLANT LEAK AND IT NEEDED NEW ENGINE. VEHICLE STILL UNDER WARRANTY SO ENGINE WILL BE REPLACED WITHOUT COST. BUT I KNOW OTHERS HAVE HAD THIS PROBLEM. THEY NEED TO ISSUE A RECALL OR WARRANTY.
Corrective Action:
AT ABOUT 48,000 MILES THE 2.0L ECOBOOST ENGINE HAD A CHECK ENGINE LIGHT. BROUGHT IT TO FORD DEALER AND THEY SAID IT WAS A COOLANT LEAK AND IT NEEDED NEW ENGINE. VEHICLE STILL UNDER WARRANTY SO ENGINE WILL BE REPLACED WITHOUT COST. BUT I KNOW OTHERS HAVE HAD THIS PROBLEM. THEY NEED TO ISSUE A RECALL OR WARRANTY.
Additional Notes:
AT ABOUT 48,000 MILES THE 2.0L ECOBOOST ENGINE HAD A CHECK ENGINE LIGHT. BROUGHT IT TO FORD DEALER AND THEY SAID IT WAS A COOLANT LEAK AND IT NEEDED NEW ENGINE. VEHICLE STILL UNDER WARRANTY SO ENGINE WILL BE REPLACED WITHOUT COST. BUT I KNOW OTHERS HAVE HAD THIS PROBLEM. THEY NEED TO ISSUE A RECALL OR WARRANTY.
Mfg Campaign: 11339539
Recall Date: Jul 15, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY ENGINE HAD TO BE REPLACED BECAUSE COOLANT WAS LEAKING INTO CYLINDER 2. THIS IS A KNOWN ISSUE TO FORD AND A RECALL SHOULD HAVE BEEN ISSUED. NHTSA ID NUMBER: 10162071 MANUFACTURER COMMUNICATION NUMBER: TSB 19-2208 SUMMARY SOME 2015-2018 EDGE AND 2017-2019 FUSION/MKZ/ESCAPE/MKC VEHICLES EQUIPPED WITH A 2.0L ECOBOOST ENGINE MAY EXHIBIT A LOW COOLANT LEVEL, WHITE EXHAUST SMOKE AND/OR A RUNS ROUGH CONDITION WITH OR WITHOUT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL). DIAGNOSTIC TROUBLE CODES (DTCS) MAY INCLUDE P0300, P0301-P0304, P0316, P0217, P1285 AND/OR P1299 STORED IN POWERTRAIN CONTROL MODULE (PCM). THIS MAY BE DUE TO COOLANT INTRUSION INTO THE CYLINDER. TO CORRECT THE CONDITION, FOLLOW THE SERVICE PROCEDURE STEPS TO REPLACE THE LONG BLOCK ENGINE ASSEMBLY.
Corrective Action:
MY ENGINE HAD TO BE REPLACED BECAUSE COOLANT WAS LEAKING INTO CYLINDER 2. THIS IS A KNOWN ISSUE TO FORD AND A RECALL SHOULD HAVE BEEN ISSUED. NHTSA ID NUMBER: 10162071 MANUFACTURER COMMUNICATION NUMBER: TSB 19-2208 SUMMARY SOME 2015-2018 EDGE AND 2017-2019 FUSION/MKZ/ESCAPE/MKC VEHICLES EQUIPPED WITH A 2.0L ECOBOOST ENGINE MAY EXHIBIT A LOW COOLANT LEVEL, WHITE EXHAUST SMOKE AND/OR A RUNS ROUGH CONDITION WITH OR WITHOUT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL). DIAGNOSTIC TROUBLE CODES (DTCS) MAY INCLUDE P0300, P0301-P0304, P0316, P0217, P1285 AND/OR P1299 STORED IN POWERTRAIN CONTROL MODULE (PCM). THIS MAY BE DUE TO COOLANT INTRUSION INTO THE CYLINDER. TO CORRECT THE CONDITION, FOLLOW THE SERVICE PROCEDURE STEPS TO REPLACE THE LONG BLOCK ENGINE ASSEMBLY.
Additional Notes:
MY ENGINE HAD TO BE REPLACED BECAUSE COOLANT WAS LEAKING INTO CYLINDER 2. THIS IS A KNOWN ISSUE TO FORD AND A RECALL SHOULD HAVE BEEN ISSUED. NHTSA ID NUMBER: 10162071 MANUFACTURER COMMUNICATION NUMBER: TSB 19-2208 SUMMARY SOME 2015-2018 EDGE AND 2017-2019 FUSION/MKZ/ESCAPE/MKC VEHICLES EQUIPPED WITH A 2.0L ECOBOOST ENGINE MAY EXHIBIT A LOW COOLANT LEVEL, WHITE EXHAUST SMOKE AND/OR A RUNS ROUGH CONDITION WITH OR WITHOUT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL). DIAGNOSTIC TROUBLE CODES (DTCS) MAY INCLUDE P0300, P0301-P0304, P0316, P0217, P1285 AND/OR P1299 STORED IN POWERTRAIN CONTROL MODULE (PCM). THIS MAY BE DUE TO COOLANT INTRUSION INTO THE CYLINDER. TO CORRECT THE CONDITION, FOLLOW THE SERVICE PROCEDURE STEPS TO REPLACE THE LONG BLOCK ENGINE ASSEMBLY.
Mfg Campaign: 11339171
Recall Date: Jul 13, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
FORD EDGE HAS 50,000 MILES ON IT,WAS READING MISFORE CODE P0301 AND COOLANT WAS LEAKING INTO CYLINDER 1,MANY OTHERS HAVE HAD THE SAME ISSUE. THIS NEEDS TO BE A RECALL.
Corrective Action:
FORD EDGE HAS 50,000 MILES ON IT,WAS READING MISFORE CODE P0301 AND COOLANT WAS LEAKING INTO CYLINDER 1,MANY OTHERS HAVE HAD THE SAME ISSUE. THIS NEEDS TO BE A RECALL.
Additional Notes:
FORD EDGE HAS 50,000 MILES ON IT,WAS READING MISFORE CODE P0301 AND COOLANT WAS LEAKING INTO CYLINDER 1,MANY OTHERS HAVE HAD THE SAME ISSUE. THIS NEEDS TO BE A RECALL.
Mfg Campaign: 11339215
Recall Date: Jul 13, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY 2017 FORD EDGE 2.0L ECOBOOST, CHECK ENGINE LIGHT CAME ON WITH CODE OF P0302, AFTER CHANGING THE SPARK PLUGS AND COIL PACKS, FINALLY TOOK IT TO OUR LOCAL DEALERSHIP, BANNER FORD IN MANDEVILLE, LA AND AFTER A DIAGNOSTIC WAS FOUND TO HAVE "COOLANT INTRUSION ON CYLINDER #2, AND WAS TOLD THAT FORD WOULD NOT SELL THE PARTS TO REPAIR THE ENGINE, BUT THAT THE ENTIRE ENGINE HAD TO BE REPLACED BECAUSE FORD HAD CHANGED THE DESIGN ON THE ENGINE AND GASKETS. THIS SHOULD BE A RECALL, NOT A TSB, AS I HAVE FOUND MULTIPLE COMPLAINTS AND THEY ALL HAVE CONTACTED FORD WITH THE SAME RESULTS, SO FORD IS WELL AWARE OF THIS ISSUE, COMPLAINTS GO BACK AS FAR AS 2015 AND ALL ARE AROUND THE 65K TO 70K MILE MARK. FORD KNOWS ABOUT THIS BY REDESIGNING THE ENGINES AND THE GASKETS. I AM LOOKING AT AN $8500 ENGINE REPLACEMENT BILL BECAUSE I AM OUT-OF-WARRANTY.
Corrective Action:
MY 2017 FORD EDGE 2.0L ECOBOOST, CHECK ENGINE LIGHT CAME ON WITH CODE OF P0302, AFTER CHANGING THE SPARK PLUGS AND COIL PACKS, FINALLY TOOK IT TO OUR LOCAL DEALERSHIP, BANNER FORD IN MANDEVILLE, LA AND AFTER A DIAGNOSTIC WAS FOUND TO HAVE "COOLANT INTRUSION ON CYLINDER #2, AND WAS TOLD THAT FORD WOULD NOT SELL THE PARTS TO REPAIR THE ENGINE, BUT THAT THE ENTIRE ENGINE HAD TO BE REPLACED BECAUSE FORD HAD CHANGED THE DESIGN ON THE ENGINE AND GASKETS. THIS SHOULD BE A RECALL, NOT A TSB, AS I HAVE FOUND MULTIPLE COMPLAINTS AND THEY ALL HAVE CONTACTED FORD WITH THE SAME RESULTS, SO FORD IS WELL AWARE OF THIS ISSUE, COMPLAINTS GO BACK AS FAR AS 2015 AND ALL ARE AROUND THE 65K TO 70K MILE MARK. FORD KNOWS ABOUT THIS BY REDESIGNING THE ENGINES AND THE GASKETS. I AM LOOKING AT AN $8500 ENGINE REPLACEMENT BILL BECAUSE I AM OUT-OF-WARRANTY.
Additional Notes:
MY 2017 FORD EDGE 2.0L ECOBOOST, CHECK ENGINE LIGHT CAME ON WITH CODE OF P0302, AFTER CHANGING THE SPARK PLUGS AND COIL PACKS, FINALLY TOOK IT TO OUR LOCAL DEALERSHIP, BANNER FORD IN MANDEVILLE, LA AND AFTER A DIAGNOSTIC WAS FOUND TO HAVE "COOLANT INTRUSION ON CYLINDER #2, AND WAS TOLD THAT FORD WOULD NOT SELL THE PARTS TO REPAIR THE ENGINE, BUT THAT THE ENTIRE ENGINE HAD TO BE REPLACED BECAUSE FORD HAD CHANGED THE DESIGN ON THE ENGINE AND GASKETS. THIS SHOULD BE A RECALL, NOT A TSB, AS I HAVE FOUND MULTIPLE COMPLAINTS AND THEY ALL HAVE CONTACTED FORD WITH THE SAME RESULTS, SO FORD IS WELL AWARE OF THIS ISSUE, COMPLAINTS GO BACK AS FAR AS 2015 AND ALL ARE AROUND THE 65K TO 70K MILE MARK. FORD KNOWS ABOUT THIS BY REDESIGNING THE ENGINES AND THE GASKETS. I AM LOOKING AT AN $8500 ENGINE REPLACEMENT BILL BECAUSE I AM OUT-OF-WARRANTY.
Mfg Campaign: 11339218
Recall Date: Jul 13, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
ENGINE LIGHT CAME ON. DIAGNOSIS CODE P0304 CAME ON. DROVE FOR ANOTHER WEEK AND TOOK TO FORD DEALERSHIP. TOLD THERE WAS COOLANT LEAKING INTO CYLINDERS AND I HAD TO HAVE A NEW ENGINE. ENGINE IS FORD 2.0 L ECOBOOST. HAVE FOUND NUMEROUS ENTRIES ON FORUMS OF CONSUMERS THAT HAVE THE SAME DEFECTIVE ENGINE. MILEAGE IS 25 MILES BEYOND THE 60,000 POWERTRAIN WARRANTY. COST IS WELL OVER $5000 ON AN ENGINE THAT FORD KNOWS TO BE DEFECTIVE AND THEY ARE NOT TAKING RESPONSIBILITY FOR RECALLING THIS DEFECTIVE ENGINE.
Corrective Action:
ENGINE LIGHT CAME ON. DIAGNOSIS CODE P0304 CAME ON. DROVE FOR ANOTHER WEEK AND TOOK TO FORD DEALERSHIP. TOLD THERE WAS COOLANT LEAKING INTO CYLINDERS AND I HAD TO HAVE A NEW ENGINE. ENGINE IS FORD 2.0 L ECOBOOST. HAVE FOUND NUMEROUS ENTRIES ON FORUMS OF CONSUMERS THAT HAVE THE SAME DEFECTIVE ENGINE. MILEAGE IS 25 MILES BEYOND THE 60,000 POWERTRAIN WARRANTY. COST IS WELL OVER $5000 ON AN ENGINE THAT FORD KNOWS TO BE DEFECTIVE AND THEY ARE NOT TAKING RESPONSIBILITY FOR RECALLING THIS DEFECTIVE ENGINE.
Additional Notes:
ENGINE LIGHT CAME ON. DIAGNOSIS CODE P0304 CAME ON. DROVE FOR ANOTHER WEEK AND TOOK TO FORD DEALERSHIP. TOLD THERE WAS COOLANT LEAKING INTO CYLINDERS AND I HAD TO HAVE A NEW ENGINE. ENGINE IS FORD 2.0 L ECOBOOST. HAVE FOUND NUMEROUS ENTRIES ON FORUMS OF CONSUMERS THAT HAVE THE SAME DEFECTIVE ENGINE. MILEAGE IS 25 MILES BEYOND THE 60,000 POWERTRAIN WARRANTY. COST IS WELL OVER $5000 ON AN ENGINE THAT FORD KNOWS TO BE DEFECTIVE AND THEY ARE NOT TAKING RESPONSIBILITY FOR RECALLING THIS DEFECTIVE ENGINE.
Mfg Campaign: 11338835
Recall Date: Jul 12, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
A YEAR AGO MY CHECK ENGINE LIGHT CAME ON AND THE CAR FELT LIKE IT WAS MISFIRING WHEN I PUSHED THE GAS SO I TOOK IT IN TO THE DEALERSHIP AND THEY SAID THAT THERE WAS COOLANT LEAKING INTO THE ENGINE. THEY FIXED THE HEAD GASKET AND REPLACED THE CYLINDERS AND IT RAN OKAY FOR A WHILE. FAST FORWARD TO LAST WEEK AND I WAS DRIVING DOWN A MAJOR HIGHWAY WITH MY FIVE YEAR OLD AND MY DOG IN THE CAR ON OUR WAY TO VACATION AND AN ERROR LIGHT CAME ON SAYING IT WAS A COOLANT EMERGENCY; AT THE SAME TIME THE CHECK ENGINE CAME ON IMMEDIATELY. SUDDENLY THE CAR BASICALLY WENT DEAD WHILE IN MOTION GOING 75 MILES PER HOUR. I HAD TO STEER IT OFF OF THE HIGHWAY AND TURN IT OFF; LEAVING US STRANDED ON THE SIDE OF THE HIGHWAY FOR 4 HOURS. I HAD TO HAVE IT TOWED TO THE NEAREST DEALERSHIP AND THEY SAID THAT THERE IS COOLANT LEAKING INTO THE ENGINE AND THAT THE ENTIRE ENGINE NEEDS TO BE REPLACED BECAUSE APPARENTLY AFTER I HAD MY CAR WORKED ON THE FIRST TIME THERE WAS A TSB 19-2346 SAYING IF THIS PROBLEM OCCURS THEN THE ENGINE NEEDS TO BE REPLACED. THE CAR IS 3 YEARS OLD AND HAS HAD MAJOR ENGINE FAILURE TWICE IN ONE YEAR- LEAVING MY FAMILY AND I IN A VERY DANGEROUS SITUATION. THIS NEEDS TO BE RECALLED. THE MECHANIC AT THE DEALERSHIP SAID THIS IS A COMMON PROBLEM ON THE ECOBOOST 2.0 ENGINE. A COMMON PROBLEM?!?! NOW I HAVE TO PAY $7000 FOR A NEW ENGINE, $600 FOR A TOW ACROSS THREE STATES $100 IN UBER FOR PICKING US UP AND HOTEL FEES LEAVING US STRANDED.
Corrective Action:
A YEAR AGO MY CHECK ENGINE LIGHT CAME ON AND THE CAR FELT LIKE IT WAS MISFIRING WHEN I PUSHED THE GAS SO I TOOK IT IN TO THE DEALERSHIP AND THEY SAID THAT THERE WAS COOLANT LEAKING INTO THE ENGINE. THEY FIXED THE HEAD GASKET AND REPLACED THE CYLINDERS AND IT RAN OKAY FOR A WHILE. FAST FORWARD TO LAST WEEK AND I WAS DRIVING DOWN A MAJOR HIGHWAY WITH MY FIVE YEAR OLD AND MY DOG IN THE CAR ON OUR WAY TO VACATION AND AN ERROR LIGHT CAME ON SAYING IT WAS A COOLANT EMERGENCY; AT THE SAME TIME THE CHECK ENGINE CAME ON IMMEDIATELY. SUDDENLY THE CAR BASICALLY WENT DEAD WHILE IN MOTION GOING 75 MILES PER HOUR. I HAD TO STEER IT OFF OF THE HIGHWAY AND TURN IT OFF; LEAVING US STRANDED ON THE SIDE OF THE HIGHWAY FOR 4 HOURS. I HAD TO HAVE IT TOWED TO THE NEAREST DEALERSHIP AND THEY SAID THAT THERE IS COOLANT LEAKING INTO THE ENGINE AND THAT THE ENTIRE ENGINE NEEDS TO BE REPLACED BECAUSE APPARENTLY AFTER I HAD MY CAR WORKED ON THE FIRST TIME THERE WAS A TSB 19-2346 SAYING IF THIS PROBLEM OCCURS THEN THE ENGINE NEEDS TO BE REPLACED. THE CAR IS 3 YEARS OLD AND HAS HAD MAJOR ENGINE FAILURE TWICE IN ONE YEAR- LEAVING MY FAMILY AND I IN A VERY DANGEROUS SITUATION. THIS NEEDS TO BE RECALLED. THE MECHANIC AT THE DEALERSHIP SAID THIS IS A COMMON PROBLEM ON THE ECOBOOST 2.0 ENGINE. A COMMON PROBLEM?!?! NOW I HAVE TO PAY $7000 FOR A NEW ENGINE, $600 FOR A TOW ACROSS THREE STATES $100 IN UBER FOR PICKING US UP AND HOTEL FEES LEAVING US STRANDED.
Additional Notes:
A YEAR AGO MY CHECK ENGINE LIGHT CAME ON AND THE CAR FELT LIKE IT WAS MISFIRING WHEN I PUSHED THE GAS SO I TOOK IT IN TO THE DEALERSHIP AND THEY SAID THAT THERE WAS COOLANT LEAKING INTO THE ENGINE. THEY FIXED THE HEAD GASKET AND REPLACED THE CYLINDERS AND IT RAN OKAY FOR A WHILE. FAST FORWARD TO LAST WEEK AND I WAS DRIVING DOWN A MAJOR HIGHWAY WITH MY FIVE YEAR OLD AND MY DOG IN THE CAR ON OUR WAY TO VACATION AND AN ERROR LIGHT CAME ON SAYING IT WAS A COOLANT EMERGENCY; AT THE SAME TIME THE CHECK ENGINE CAME ON IMMEDIATELY. SUDDENLY THE CAR BASICALLY WENT DEAD WHILE IN MOTION GOING 75 MILES PER HOUR. I HAD TO STEER IT OFF OF THE HIGHWAY AND TURN IT OFF; LEAVING US STRANDED ON THE SIDE OF THE HIGHWAY FOR 4 HOURS. I HAD TO HAVE IT TOWED TO THE NEAREST DEALERSHIP AND THEY SAID THAT THERE IS COOLANT LEAKING INTO THE ENGINE AND THAT THE ENTIRE ENGINE NEEDS TO BE REPLACED BECAUSE APPARENTLY AFTER I HAD MY CAR WORKED ON THE FIRST TIME THERE WAS A TSB 19-2346 SAYING IF THIS PROBLEM OCCURS THEN THE ENGINE NEEDS TO BE REPLACED. THE CAR IS 3 YEARS OLD AND HAS HAD MAJOR ENGINE FAILURE TWICE IN ONE YEAR- LEAVING MY FAMILY AND I IN A VERY DANGEROUS SITUATION. THIS NEEDS TO BE RECALLED. THE MECHANIC AT THE DEALERSHIP SAID THIS IS A COMMON PROBLEM ON THE ECOBOOST 2.0 ENGINE. A COMMON PROBLEM?!?! NOW I HAVE TO PAY $7000 FOR A NEW ENGINE, $600 FOR A TOW ACROSS THREE STATES $100 IN UBER FOR PICKING US UP AND HOTEL FEES LEAVING US STRANDED.
Mfg Campaign: 11338725
Recall Date: Jul 11, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A YEAR AGO MY CHECK ENGINE LIGHT CAME ON AND THE CAR FELT LIKE IT WAS MISFIRING WHEN I PUSHED THE GAS SO I TOOK IT IN TO THE DEALERSHIP AND THEY SAID THAT THERE WAS COOLANT LEAKING INTO THE ENGINE. THEY FIXED THE HEAD GASKET AND REPLACED THE CYLINDERS AND IT RAN OKAY FOR A WHILE. FAST FORWARD TO LAST WEEK AND I WAS DRIVING DOWN A MAJOR HIGHWAY WITH MY FIVE YEAR OLD AND MY DOG IN THE CAR ON OUR WAY TO VACATION AND AN ERROR LIGHT CAME ON SAYING IT WAS A COOLANT EMERGENCY; AT THE SAME TIME THE CHECK ENGINE CAME ON IMMEDIATELY. SUDDENLY THE CAR BASICALLY WENT DEAD WHILE IN MOTION GOING 75 MILES PER HOUR. I HAD TO STEER IT OFF OF THE HIGHWAY AND TURN IT OFF; LEAVING US STRANDED ON THE SIDE OF THE HIGHWAY FOR 4 HOURS. I HAD TO HAVE IT TOWED TO THE NEAREST DEALERSHIP AND THEY SAID THAT THERE IS COOLANT LEAKING INTO THE ENGINE AND THAT THE ENTIRE ENGINE NEEDS TO BE REPLACED BECAUSE APPARENTLY AFTER I HAD MY CAR WORKED ON THE FIRST TIME THERE WAS A TSB 19-2346 SAYING IF THIS PROBLEM OCCURS THEN THE ENGINE NEEDS TO BE REPLACED. THE CAR IS 3 YEARS OLD AND HAS HAD MAJOR ENGINE FAILURE TWICE IN ONE YEAR- LEAVING MY FAMILY AND I IN A VERY DANGEROUS SITUATION. THIS NEEDS TO BE RECALLED. THE MECHANIC AT THE DEALERSHIP SAID THIS IS A COMMON PROBLEM ON THE ECOBOOST 2.0 ENGINE. A COMMON PROBLEM?!?! NOW I HAVE TO PAY $7000 FOR A NEW ENGINE, $600 FOR A TOW ACROSS THREE STATES $100 IN UBER FOR PICKING US UP AND HOTEL FEES LEAVING US STRANDED.
Corrective Action:
A YEAR AGO MY CHECK ENGINE LIGHT CAME ON AND THE CAR FELT LIKE IT WAS MISFIRING WHEN I PUSHED THE GAS SO I TOOK IT IN TO THE DEALERSHIP AND THEY SAID THAT THERE WAS COOLANT LEAKING INTO THE ENGINE. THEY FIXED THE HEAD GASKET AND REPLACED THE CYLINDERS AND IT RAN OKAY FOR A WHILE. FAST FORWARD TO LAST WEEK AND I WAS DRIVING DOWN A MAJOR HIGHWAY WITH MY FIVE YEAR OLD AND MY DOG IN THE CAR ON OUR WAY TO VACATION AND AN ERROR LIGHT CAME ON SAYING IT WAS A COOLANT EMERGENCY; AT THE SAME TIME THE CHECK ENGINE CAME ON IMMEDIATELY. SUDDENLY THE CAR BASICALLY WENT DEAD WHILE IN MOTION GOING 75 MILES PER HOUR. I HAD TO STEER IT OFF OF THE HIGHWAY AND TURN IT OFF; LEAVING US STRANDED ON THE SIDE OF THE HIGHWAY FOR 4 HOURS. I HAD TO HAVE IT TOWED TO THE NEAREST DEALERSHIP AND THEY SAID THAT THERE IS COOLANT LEAKING INTO THE ENGINE AND THAT THE ENTIRE ENGINE NEEDS TO BE REPLACED BECAUSE APPARENTLY AFTER I HAD MY CAR WORKED ON THE FIRST TIME THERE WAS A TSB 19-2346 SAYING IF THIS PROBLEM OCCURS THEN THE ENGINE NEEDS TO BE REPLACED. THE CAR IS 3 YEARS OLD AND HAS HAD MAJOR ENGINE FAILURE TWICE IN ONE YEAR- LEAVING MY FAMILY AND I IN A VERY DANGEROUS SITUATION. THIS NEEDS TO BE RECALLED. THE MECHANIC AT THE DEALERSHIP SAID THIS IS A COMMON PROBLEM ON THE ECOBOOST 2.0 ENGINE. A COMMON PROBLEM?!?! NOW I HAVE TO PAY $7000 FOR A NEW ENGINE, $600 FOR A TOW ACROSS THREE STATES $100 IN UBER FOR PICKING US UP AND HOTEL FEES LEAVING US STRANDED.
Additional Notes:
A YEAR AGO MY CHECK ENGINE LIGHT CAME ON AND THE CAR FELT LIKE IT WAS MISFIRING WHEN I PUSHED THE GAS SO I TOOK IT IN TO THE DEALERSHIP AND THEY SAID THAT THERE WAS COOLANT LEAKING INTO THE ENGINE. THEY FIXED THE HEAD GASKET AND REPLACED THE CYLINDERS AND IT RAN OKAY FOR A WHILE. FAST FORWARD TO LAST WEEK AND I WAS DRIVING DOWN A MAJOR HIGHWAY WITH MY FIVE YEAR OLD AND MY DOG IN THE CAR ON OUR WAY TO VACATION AND AN ERROR LIGHT CAME ON SAYING IT WAS A COOLANT EMERGENCY; AT THE SAME TIME THE CHECK ENGINE CAME ON IMMEDIATELY. SUDDENLY THE CAR BASICALLY WENT DEAD WHILE IN MOTION GOING 75 MILES PER HOUR. I HAD TO STEER IT OFF OF THE HIGHWAY AND TURN IT OFF; LEAVING US STRANDED ON THE SIDE OF THE HIGHWAY FOR 4 HOURS. I HAD TO HAVE IT TOWED TO THE NEAREST DEALERSHIP AND THEY SAID THAT THERE IS COOLANT LEAKING INTO THE ENGINE AND THAT THE ENTIRE ENGINE NEEDS TO BE REPLACED BECAUSE APPARENTLY AFTER I HAD MY CAR WORKED ON THE FIRST TIME THERE WAS A TSB 19-2346 SAYING IF THIS PROBLEM OCCURS THEN THE ENGINE NEEDS TO BE REPLACED. THE CAR IS 3 YEARS OLD AND HAS HAD MAJOR ENGINE FAILURE TWICE IN ONE YEAR- LEAVING MY FAMILY AND I IN A VERY DANGEROUS SITUATION. THIS NEEDS TO BE RECALLED. THE MECHANIC AT THE DEALERSHIP SAID THIS IS A COMMON PROBLEM ON THE ECOBOOST 2.0 ENGINE. A COMMON PROBLEM?!?! NOW I HAVE TO PAY $7000 FOR A NEW ENGINE, $600 FOR A TOW ACROSS THREE STATES $100 IN UBER FOR PICKING US UP AND HOTEL FEES LEAVING US STRANDED.
Mfg Campaign: 11338725
Recall Date: Jul 11, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
BATTERY GOES DEAD FOR NO APPARENT REASON. SOMETIMES A MESSAGE WILL APPEAR THAT THE CAR IS IN POWER SAVING MODE (ELECTRICALLY) TO SAVE THE BATTERY, BUT NOT ALWAYS. AFTER CHARGING THE BATTERY, THE VEHICLE MAY RUN FINE FOR 2-3 WEEKS THEN GO DEAD. I HAVE NOTICED THE TURN SIGNALS DO NOT ALWAYS HAVE AN AUDIBLE SOUND WHEN WORKING, AND I HAVE NOTICED A CLICKING NOISE FROM THE FUSE / CIRCUIT BOX WITHOUT ANY THING BEING DONE TO THE VEHICLE, AND WHEN IT WILL NOT START. THE CURRENT EPISODE IS THE SECOND IN 3 WEEKS, THE THIRD IN 6MOS. THE FIRST EPISODE, THE BATTERY WAS REPLACED. I DO NOT BELIEVE THIS A BATTERY ISSUE. OTHER THAN THIS, THE CAR PERFORMS FINE. *TR
Corrective Action:
BATTERY GOES DEAD FOR NO APPARENT REASON. SOMETIMES A MESSAGE WILL APPEAR THAT THE CAR IS IN POWER SAVING MODE (ELECTRICALLY) TO SAVE THE BATTERY, BUT NOT ALWAYS. AFTER CHARGING THE BATTERY, THE VEHICLE MAY RUN FINE FOR 2-3 WEEKS THEN GO DEAD. I HAVE NOTICED THE TURN SIGNALS DO NOT ALWAYS HAVE AN AUDIBLE SOUND WHEN WORKING, AND I HAVE NOTICED A CLICKING NOISE FROM THE FUSE / CIRCUIT BOX WITHOUT ANY THING BEING DONE TO THE VEHICLE, AND WHEN IT WILL NOT START. THE CURRENT EPISODE IS THE SECOND IN 3 WEEKS, THE THIRD IN 6MOS. THE FIRST EPISODE, THE BATTERY WAS REPLACED. I DO NOT BELIEVE THIS A BATTERY ISSUE. OTHER THAN THIS, THE CAR PERFORMS FINE. *TR
Additional Notes:
BATTERY GOES DEAD FOR NO APPARENT REASON. SOMETIMES A MESSAGE WILL APPEAR THAT THE CAR IS IN POWER SAVING MODE (ELECTRICALLY) TO SAVE THE BATTERY, BUT NOT ALWAYS. AFTER CHARGING THE BATTERY, THE VEHICLE MAY RUN FINE FOR 2-3 WEEKS THEN GO DEAD. I HAVE NOTICED THE TURN SIGNALS DO NOT ALWAYS HAVE AN AUDIBLE SOUND WHEN WORKING, AND I HAVE NOTICED A CLICKING NOISE FROM THE FUSE / CIRCUIT BOX WITHOUT ANY THING BEING DONE TO THE VEHICLE, AND WHEN IT WILL NOT START. THE CURRENT EPISODE IS THE SECOND IN 3 WEEKS, THE THIRD IN 6MOS. THE FIRST EPISODE, THE BATTERY WAS REPLACED. I DO NOT BELIEVE THIS A BATTERY ISSUE. OTHER THAN THIS, THE CAR PERFORMS FINE. *TR
Mfg Campaign: 11330389
Recall Date: Jun 23, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
ENGINE LIGHT CAME ON AND CAR STARTED RUNNING ROUGH, JERKING WHEN STARTING UP, OR WHILE WAITING AT A LIGHT. TOOK IT TO THE SHOP AND FOUND OUT THAT THERE WAS COOLANT LEAKING INTO THE CYLINDERS AND THERE WAS A FORD TSB OUT FOR IT. WAS LUCKY ENOUGH THAT MY ENGINE LIGHT CAME ON GOT MY CAR CHECKED BEFORE IT CAUSED ANY ACCIDENT. READING ABOUT OTHERS HAVING THE SAME ISSUE, SOME OF THEM WERE NOT SO LUCKY. THIS SHOULD BE A RECALL NOT JUST A TSB. *TR
Corrective Action:
ENGINE LIGHT CAME ON AND CAR STARTED RUNNING ROUGH, JERKING WHEN STARTING UP, OR WHILE WAITING AT A LIGHT. TOOK IT TO THE SHOP AND FOUND OUT THAT THERE WAS COOLANT LEAKING INTO THE CYLINDERS AND THERE WAS A FORD TSB OUT FOR IT. WAS LUCKY ENOUGH THAT MY ENGINE LIGHT CAME ON GOT MY CAR CHECKED BEFORE IT CAUSED ANY ACCIDENT. READING ABOUT OTHERS HAVING THE SAME ISSUE, SOME OF THEM WERE NOT SO LUCKY. THIS SHOULD BE A RECALL NOT JUST A TSB. *TR
Additional Notes:
ENGINE LIGHT CAME ON AND CAR STARTED RUNNING ROUGH, JERKING WHEN STARTING UP, OR WHILE WAITING AT A LIGHT. TOOK IT TO THE SHOP AND FOUND OUT THAT THERE WAS COOLANT LEAKING INTO THE CYLINDERS AND THERE WAS A FORD TSB OUT FOR IT. WAS LUCKY ENOUGH THAT MY ENGINE LIGHT CAME ON GOT MY CAR CHECKED BEFORE IT CAUSED ANY ACCIDENT. READING ABOUT OTHERS HAVING THE SAME ISSUE, SOME OF THEM WERE NOT SO LUCKY. THIS SHOULD BE A RECALL NOT JUST A TSB. *TR
Mfg Campaign: 11326540
Recall Date: May 29, 2020
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