Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving the vehicle, there was an abnormal white smoke coming from the exhaust pipes. Additionally, the contact stated that the vehicle failed to accelerate as needed while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the engine turbo was faulty and needed to be replaced. The vehicle was then towed to the local dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 54,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving the vehicle, there was an abnormal white smoke coming from the exhaust pipes. Additionally, the contact stated that the vehicle failed to accelerate as needed while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the engine turbo was faulty and needed to be replaced. The vehicle was then towed to the local dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 54,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving the vehicle, there was an abnormal white smoke coming from the exhaust pipes. Additionally, the contact stated that the vehicle failed to accelerate as needed while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the engine turbo was faulty and needed to be replaced. The vehicle was then towed to the local dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 54,000.
Mfg Campaign: 11620047
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated and the vehicle lost motive power. The coolant temperature warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with a coolant leak into the short block; however, the contact was not informed of what needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated and the vehicle lost motive power. The coolant temperature warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with a coolant leak into the short block; however, the contact was not informed of what needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated and the vehicle lost motive power. The coolant temperature warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with a coolant leak into the short block; however, the contact was not informed of what needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 120,000.
Mfg Campaign: 11620098
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle, the engine was misfiring. The contact started the vehicle and it was taken to a dealer where it was diagnosed that coolant had leaked into cylinder head three. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 163,000.
Corrective Action:
The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle, the engine was misfiring. The contact started the vehicle and it was taken to a dealer where it was diagnosed that coolant had leaked into cylinder head three. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 163,000.
Additional Notes:
The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle, the engine was misfiring. The contact started the vehicle and it was taken to a dealer where it was diagnosed that coolant had leaked into cylinder head three. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 163,000.
Mfg Campaign: 11620156
Recall Date: Oct 16, 2024
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that when the vehicle was parked, the lift gate latch did not function as intended. The contact stated that the lift gate failed to unlock and open. In addition, the contact stated that due to the failure, it took about 20 minutes or more to get the lift gate latch to unlock and open. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the VIN was not associated with any recalls. The failure mileage was approximately 44,600.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that when the vehicle was parked, the lift gate latch did not function as intended. The contact stated that the lift gate failed to unlock and open. In addition, the contact stated that due to the failure, it took about 20 minutes or more to get the lift gate latch to unlock and open. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the VIN was not associated with any recalls. The failure mileage was approximately 44,600.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that when the vehicle was parked, the lift gate latch did not function as intended. The contact stated that the lift gate failed to unlock and open. In addition, the contact stated that due to the failure, it took about 20 minutes or more to get the lift gate latch to unlock and open. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the VIN was not associated with any recalls. The failure mileage was approximately 44,600.
Mfg Campaign: 11619812
Recall Date: Oct 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at an unknown speed, white smoke was coming from the exhaust pipe. No warning lights were illuminated. The vehicle was taken to a dealer to get a diagnosis; the dealer informed the contact that the failure cause was unidentifiable. The vehicle was not repaired. The dealer made the contact aware of Customer Satisfaction Program Number: 19B37 however, the CSP expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 128,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at an unknown speed, white smoke was coming from the exhaust pipe. No warning lights were illuminated. The vehicle was taken to a dealer to get a diagnosis; the dealer informed the contact that the failure cause was unidentifiable. The vehicle was not repaired. The dealer made the contact aware of Customer Satisfaction Program Number: 19B37 however, the CSP expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 128,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at an unknown speed, white smoke was coming from the exhaust pipe. No warning lights were illuminated. The vehicle was taken to a dealer to get a diagnosis; the dealer informed the contact that the failure cause was unidentifiable. The vehicle was not repaired. The dealer made the contact aware of Customer Satisfaction Program Number: 19B37 however, the CSP expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 128,000.
Mfg Campaign: 11619896
Recall Date: Oct 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant is leaking into the engine block. This puts the vehicle at constant risk of overheating due to lack of coolant. This has been inspected by Ford, it is a known issue that has caused them to completely redo how the engine is built in later models. There is also a TSB out on this issue, along with safety recalls on the 1.5 and 1.6L engine models of the same vehicle with this same issue, yet not on the 2L engine, despite being the same problem and cause. A warning light that the engine is overheating was the first indicator that something was wrong with the vehicle.
Corrective Action:
Coolant is leaking into the engine block. This puts the vehicle at constant risk of overheating due to lack of coolant. This has been inspected by Ford, it is a known issue that has caused them to completely redo how the engine is built in later models. There is also a TSB out on this issue, along with safety recalls on the 1.5 and 1.6L engine models of the same vehicle with this same issue, yet not on the 2L engine, despite being the same problem and cause. A warning light that the engine is overheating was the first indicator that something was wrong with the vehicle.
Additional Notes:
Coolant is leaking into the engine block. This puts the vehicle at constant risk of overheating due to lack of coolant. This has been inspected by Ford, it is a known issue that has caused them to completely redo how the engine is built in later models. There is also a TSB out on this issue, along with safety recalls on the 1.5 and 1.6L engine models of the same vehicle with this same issue, yet not on the 2L engine, despite being the same problem and cause. A warning light that the engine is overheating was the first indicator that something was wrong with the vehicle.
Mfg Campaign: 11619974
Recall Date: Oct 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The head gasket on cylinder 4 broke. Releasing coolant into the engine block, causing stuttering and stalling within the engine. As well as causing the car to loose coolant quickly that lead to the engine overheating. All of this information about my car I was given by the head mechanic at Olympic Auto, Longwood FL. He said that many Ford escapes have experienced this issue. The only warning light I was given was the engine, and it would tell me that cylinder 4 had faulted.
Corrective Action:
The head gasket on cylinder 4 broke. Releasing coolant into the engine block, causing stuttering and stalling within the engine. As well as causing the car to loose coolant quickly that lead to the engine overheating. All of this information about my car I was given by the head mechanic at Olympic Auto, Longwood FL. He said that many Ford escapes have experienced this issue. The only warning light I was given was the engine, and it would tell me that cylinder 4 had faulted.
Additional Notes:
The head gasket on cylinder 4 broke. Releasing coolant into the engine block, causing stuttering and stalling within the engine. As well as causing the car to loose coolant quickly that lead to the engine overheating. All of this information about my car I was given by the head mechanic at Olympic Auto, Longwood FL. He said that many Ford escapes have experienced this issue. The only warning light I was given was the engine, and it would tell me that cylinder 4 had faulted.
Mfg Campaign: 11619704
Recall Date: Oct 14, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The head gasket on cylinder 4 broke. Releasing coolant into the engine block, causing stuttering and stalling within the engine. As well as causing the car to loose coolant quickly that lead to the engine overheating. All of this information about my car I was given by the head mechanic at Olympic Auto, Longwood FL. He said that many Ford escapes have experienced this issue. The only warning light I was given was the engine, and it would tell me that cylinder 4 had faulted.
Corrective Action:
The head gasket on cylinder 4 broke. Releasing coolant into the engine block, causing stuttering and stalling within the engine. As well as causing the car to loose coolant quickly that lead to the engine overheating. All of this information about my car I was given by the head mechanic at Olympic Auto, Longwood FL. He said that many Ford escapes have experienced this issue. The only warning light I was given was the engine, and it would tell me that cylinder 4 had faulted.
Additional Notes:
The head gasket on cylinder 4 broke. Releasing coolant into the engine block, causing stuttering and stalling within the engine. As well as causing the car to loose coolant quickly that lead to the engine overheating. All of this information about my car I was given by the head mechanic at Olympic Auto, Longwood FL. He said that many Ford escapes have experienced this issue. The only warning light I was given was the engine, and it would tell me that cylinder 4 had faulted.
Mfg Campaign: 11619704
Recall Date: Oct 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
As I heard there is a common issue of coolant leak on this models and this problem caused because of manufacturing problem. Ford updated the engine but replacing the engine costs almost same as price of the car. The car became trash if I don't change the engine. Now I can't use the car. It became a decor to my house thanks to FORD.
Corrective Action:
As I heard there is a common issue of coolant leak on this models and this problem caused because of manufacturing problem. Ford updated the engine but replacing the engine costs almost same as price of the car. The car became trash if I don't change the engine. Now I can't use the car. It became a decor to my house thanks to FORD.
Additional Notes:
As I heard there is a common issue of coolant leak on this models and this problem caused because of manufacturing problem. Ford updated the engine but replacing the engine costs almost same as price of the car. The car became trash if I don't change the engine. Now I can't use the car. It became a decor to my house thanks to FORD.
Mfg Campaign: 11619714
Recall Date: Oct 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
- Per the dealer - "the main crankshaft bolt had come loose allowing the car to "jump" time and damage the cylinder head valves." The vehicle has not yet been repaired. - When we were driving, the engine started to make very loud noises and then lost all power. The breaks felt they became not responsive and I had to put a lot of force into them to work. We were going downhill so this was very dangerous. - Unknown - The vehicle has been inspected by the Ford Dealer - There were no warning lights or symptoms. Our car was inspected by the Ford Dealer a few months before.
Corrective Action:
- Per the dealer - "the main crankshaft bolt had come loose allowing the car to "jump" time and damage the cylinder head valves." The vehicle has not yet been repaired. - When we were driving, the engine started to make very loud noises and then lost all power. The breaks felt they became not responsive and I had to put a lot of force into them to work. We were going downhill so this was very dangerous. - Unknown - The vehicle has been inspected by the Ford Dealer - There were no warning lights or symptoms. Our car was inspected by the Ford Dealer a few months before.
Additional Notes:
- Per the dealer - "the main crankshaft bolt had come loose allowing the car to "jump" time and damage the cylinder head valves." The vehicle has not yet been repaired. - When we were driving, the engine started to make very loud noises and then lost all power. The breaks felt they became not responsive and I had to put a lot of force into them to work. We were going downhill so this was very dangerous. - Unknown - The vehicle has been inspected by the Ford Dealer - There were no warning lights or symptoms. Our car was inspected by the Ford Dealer a few months before.
Mfg Campaign: 11619719
Recall Date: Oct 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. Due to the failure, the vehicle was towed to an independent mechanic where the cylinder head temperature sensor was replaced. The contact stated that several weeks later, the contact discovered that the coolant level was low. The contact checked the vehicle for leaks and added more coolant to the coolant reservoir. The contact stated that upon starting the vehicle there was heavy white smoke coming from the exhaust pipe. The vehicle was driven to a dealer where the contact was informed that coolant had leaked into cylinder #1, resulting in engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. Due to the failure, the vehicle was towed to an independent mechanic where the cylinder head temperature sensor was replaced. The contact stated that several weeks later, the contact discovered that the coolant level was low. The contact checked the vehicle for leaks and added more coolant to the coolant reservoir. The contact stated that upon starting the vehicle there was heavy white smoke coming from the exhaust pipe. The vehicle was driven to a dealer where the contact was informed that coolant had leaked into cylinder #1, resulting in engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. Due to the failure, the vehicle was towed to an independent mechanic where the cylinder head temperature sensor was replaced. The contact stated that several weeks later, the contact discovered that the coolant level was low. The contact checked the vehicle for leaks and added more coolant to the coolant reservoir. The contact stated that upon starting the vehicle there was heavy white smoke coming from the exhaust pipe. The vehicle was driven to a dealer where the contact was informed that coolant had leaked into cylinder #1, resulting in engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Mfg Campaign: 11619322
Recall Date: Oct 11, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. Due to the failure, the vehicle was towed to an independent mechanic where the cylinder head temperature sensor was replaced. The contact stated that several weeks later, the contact discovered that the coolant level was low. The contact checked the vehicle for leaks and added more coolant to the coolant reservoir. The contact stated that upon starting the vehicle there was heavy white smoke coming from the exhaust pipe. The vehicle was driven to a dealer where the contact was informed that coolant had leaked into cylinder #1, resulting in engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. Due to the failure, the vehicle was towed to an independent mechanic where the cylinder head temperature sensor was replaced. The contact stated that several weeks later, the contact discovered that the coolant level was low. The contact checked the vehicle for leaks and added more coolant to the coolant reservoir. The contact stated that upon starting the vehicle there was heavy white smoke coming from the exhaust pipe. The vehicle was driven to a dealer where the contact was informed that coolant had leaked into cylinder #1, resulting in engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. Due to the failure, the vehicle was towed to an independent mechanic where the cylinder head temperature sensor was replaced. The contact stated that several weeks later, the contact discovered that the coolant level was low. The contact checked the vehicle for leaks and added more coolant to the coolant reservoir. The contact stated that upon starting the vehicle there was heavy white smoke coming from the exhaust pipe. The vehicle was driven to a dealer where the contact was informed that coolant had leaked into cylinder #1, resulting in engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Mfg Campaign: 11619322
Recall Date: Oct 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On [XXX], I got my first “check engine” light. I immediately went to get my car scanned and it came up as a Cylinder 4 misfire. I bought the replacement parts and had them replaced the same day. About a week later, the light came on again. I went to get it scanned and got the same error, Cylinder 4 misfire. At this point, I replaced all of the spark plugs and coils. This seemed to work for about 2 weeks when the check engine light came on again. Soon after, I got an “Engine Fault – Service Now” warning. I looked under the hood and saw that my coolant was nearly gone. After filling the tank with coolant, the lights went away. This past week, on [XXX], I got the “High Engine Temperature – Stop Safely” warning. This is when I took my car into Imlay City Ford Dealership. Now I am being told that I have coolant leaking into the cylinders and that I need to replace the engine. After further investigation, there was a recall for this exact issue back in June of 2022, but I never received any type of notice. I contacted the dealership that I purchased the car from, and they were able to tell me that this was under the Customer Satisfaction Program 21N12, which provides a free one-time repair if your vehicle exhibits coolant leakage into the cylinder bores causing engine damage. The problem is, I was not contact about this and I had no idea there was a recall notice until it was too late. The Customer Satisfaction Program only covers up to 7 years, or 84,000 miles in which I am now past. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I got my first “check engine” light. I immediately went to get my car scanned and it came up as a Cylinder 4 misfire. I bought the replacement parts and had them replaced the same day. About a week later, the light came on again. I went to get it scanned and got the same error, Cylinder 4 misfire. At this point, I replaced all of the spark plugs and coils. This seemed to work for about 2 weeks when the check engine light came on again. Soon after, I got an “Engine Fault – Service Now” warning. I looked under the hood and saw that my coolant was nearly gone. After filling the tank with coolant, the lights went away. This past week, on [XXX], I got the “High Engine Temperature – Stop Safely” warning. This is when I took my car into Imlay City Ford Dealership. Now I am being told that I have coolant leaking into the cylinders and that I need to replace the engine. After further investigation, there was a recall for this exact issue back in June of 2022, but I never received any type of notice. I contacted the dealership that I purchased the car from, and they were able to tell me that this was under the Customer Satisfaction Program 21N12, which provides a free one-time repair if your vehicle exhibits coolant leakage into the cylinder bores causing engine damage. The problem is, I was not contact about this and I had no idea there was a recall notice until it was too late. The Customer Satisfaction Program only covers up to 7 years, or 84,000 miles in which I am now past. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I got my first “check engine” light. I immediately went to get my car scanned and it came up as a Cylinder 4 misfire. I bought the replacement parts and had them replaced the same day. About a week later, the light came on again. I went to get it scanned and got the same error, Cylinder 4 misfire. At this point, I replaced all of the spark plugs and coils. This seemed to work for about 2 weeks when the check engine light came on again. Soon after, I got an “Engine Fault – Service Now” warning. I looked under the hood and saw that my coolant was nearly gone. After filling the tank with coolant, the lights went away. This past week, on [XXX], I got the “High Engine Temperature – Stop Safely” warning. This is when I took my car into Imlay City Ford Dealership. Now I am being told that I have coolant leaking into the cylinders and that I need to replace the engine. After further investigation, there was a recall for this exact issue back in June of 2022, but I never received any type of notice. I contacted the dealership that I purchased the car from, and they were able to tell me that this was under the Customer Satisfaction Program 21N12, which provides a free one-time repair if your vehicle exhibits coolant leakage into the cylinder bores causing engine damage. The problem is, I was not contact about this and I had no idea there was a recall notice until it was too late. The Customer Satisfaction Program only covers up to 7 years, or 84,000 miles in which I am now past. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11619325
Recall Date: Oct 11, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2018 Ford Escape started jerking when first accelerating. Had it looked at by a service shop and they said they found metal filings in the transmission fluid and it should be replaced. Instead of replacing I decided to try to change the fluid to extend the life. But about 1 week later it completely went out at a stop light and it would not move. It was a very dangerous situation since the car would not move at a busy intersection.
Corrective Action:
2018 Ford Escape started jerking when first accelerating. Had it looked at by a service shop and they said they found metal filings in the transmission fluid and it should be replaced. Instead of replacing I decided to try to change the fluid to extend the life. But about 1 week later it completely went out at a stop light and it would not move. It was a very dangerous situation since the car would not move at a busy intersection.
Additional Notes:
2018 Ford Escape started jerking when first accelerating. Had it looked at by a service shop and they said they found metal filings in the transmission fluid and it should be replaced. Instead of replacing I decided to try to change the fluid to extend the life. But about 1 week later it completely went out at a stop light and it would not move. It was a very dangerous situation since the car would not move at a busy intersection.
Mfg Campaign: 11619125
Recall Date: Oct 10, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,300.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,300.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,300.
Mfg Campaign: 11618948
Recall Date: Oct 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leak into engine. My ford escape stopped working while I was driving could have easily gotten into a serious life altering accident. Yes had a dealership confirm that coolant leak into engine. Only been inspected by the dealership. Coolant low light popped on put coolant in message went away then few days later my truck takes a royal dump while I’m driving.
Corrective Action:
Coolant leak into engine. My ford escape stopped working while I was driving could have easily gotten into a serious life altering accident. Yes had a dealership confirm that coolant leak into engine. Only been inspected by the dealership. Coolant low light popped on put coolant in message went away then few days later my truck takes a royal dump while I’m driving.
Additional Notes:
Coolant leak into engine. My ford escape stopped working while I was driving could have easily gotten into a serious life altering accident. Yes had a dealership confirm that coolant leak into engine. Only been inspected by the dealership. Coolant low light popped on put coolant in message went away then few days later my truck takes a royal dump while I’m driving.
Mfg Campaign: 11619007
Recall Date: Oct 9, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact was able to restart the vehicle and the vehicle was taken to an independent mechanic. The vehicle was diagnosed, and it was determined that there was a misfire of the engine cylinders. The mechanic replaced all the spark plugs and one ignition coil. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB Number: 19-2139 Coolant Intrusion Into Cylinders (Engine and Engine Cooling). The failure mileage was approximately 61,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact was able to restart the vehicle and the vehicle was taken to an independent mechanic. The vehicle was diagnosed, and it was determined that there was a misfire of the engine cylinders. The mechanic replaced all the spark plugs and one ignition coil. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB Number: 19-2139 Coolant Intrusion Into Cylinders (Engine and Engine Cooling). The failure mileage was approximately 61,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact was able to restart the vehicle and the vehicle was taken to an independent mechanic. The vehicle was diagnosed, and it was determined that there was a misfire of the engine cylinders. The mechanic replaced all the spark plugs and one ignition coil. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB Number: 19-2139 Coolant Intrusion Into Cylinders (Engine and Engine Cooling). The failure mileage was approximately 61,000.
Mfg Campaign: 11618760
Recall Date: Oct 8, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
coolant getting into engine causing misfiring, hesitating check engine light came on. this started in May 2024. Had spark plugs replaced then air filter coolant was low had to add to it had a gas cleaner put into gas tank. This was all done by a licensed mechanic. in 3 appointments. This was an on and off problem the last time i had it to the mechanic he saw the coolant was low and again the engine light was on again that is when he knew coolant was getting into the defected engine on 9/26/24. had a diagnostic test at a ford dealer 10/3. told me i need a new engine for it could catch on fire, blow up or stop running. gave me a ride home. This is a known defect by FORD company in the 2.0,1.5 EcoBoost engine 2018. yet no recall no help. Car is at keystone ford Chambersburg PA, around 43,000 miles.
Corrective Action:
coolant getting into engine causing misfiring, hesitating check engine light came on. this started in May 2024. Had spark plugs replaced then air filter coolant was low had to add to it had a gas cleaner put into gas tank. This was all done by a licensed mechanic. in 3 appointments. This was an on and off problem the last time i had it to the mechanic he saw the coolant was low and again the engine light was on again that is when he knew coolant was getting into the defected engine on 9/26/24. had a diagnostic test at a ford dealer 10/3. told me i need a new engine for it could catch on fire, blow up or stop running. gave me a ride home. This is a known defect by FORD company in the 2.0,1.5 EcoBoost engine 2018. yet no recall no help. Car is at keystone ford Chambersburg PA, around 43,000 miles.
Additional Notes:
coolant getting into engine causing misfiring, hesitating check engine light came on. this started in May 2024. Had spark plugs replaced then air filter coolant was low had to add to it had a gas cleaner put into gas tank. This was all done by a licensed mechanic. in 3 appointments. This was an on and off problem the last time i had it to the mechanic he saw the coolant was low and again the engine light was on again that is when he knew coolant was getting into the defected engine on 9/26/24. had a diagnostic test at a ford dealer 10/3. told me i need a new engine for it could catch on fire, blow up or stop running. gave me a ride home. This is a known defect by FORD company in the 2.0,1.5 EcoBoost engine 2018. yet no recall no help. Car is at keystone ford Chambersburg PA, around 43,000 miles.
Mfg Campaign: 11618796
Recall Date: Oct 8, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check Engine light came on. Scanner resulted in Code P0301. When taken to a service shop was advised coolant leak in cylinder 1, which froze the spark plug, engine needs to be replaced.
Corrective Action:
Check Engine light came on. Scanner resulted in Code P0301. When taken to a service shop was advised coolant leak in cylinder 1, which froze the spark plug, engine needs to be replaced.
Additional Notes:
Check Engine light came on. Scanner resulted in Code P0301. When taken to a service shop was advised coolant leak in cylinder 1, which froze the spark plug, engine needs to be replaced.
Mfg Campaign: 11618539
Recall Date: Oct 7, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine overheated and failed due to a known issue with the engine they put out a service bulletin for these specific engines but only up to 87k and now at 97k that mine has they won’t fix it. Its a coolant intrusion and they know this is an issue with these engines.
Corrective Action:
The engine overheated and failed due to a known issue with the engine they put out a service bulletin for these specific engines but only up to 87k and now at 97k that mine has they won’t fix it. Its a coolant intrusion and they know this is an issue with these engines.
Additional Notes:
The engine overheated and failed due to a known issue with the engine they put out a service bulletin for these specific engines but only up to 87k and now at 97k that mine has they won’t fix it. Its a coolant intrusion and they know this is an issue with these engines.
Mfg Campaign: 11618556
Recall Date: Oct 7, 2024
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