Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had to replace multiple headlight bulbs every few months. The bulbs and fuses are working fine. Sometimes one side will work and the other side will turn off without warning. I have been stranded on the side of the road multiple times. It is unsafe to drive this way. Finally today both lights just stop working without any warning. This is why I came to this page to see if I was the only one having this issue and it looks like I'm not. I have made an appointing to take it in to the dealer hopefully they can find the problem.
Corrective Action:
I have had to replace multiple headlight bulbs every few months. The bulbs and fuses are working fine. Sometimes one side will work and the other side will turn off without warning. I have been stranded on the side of the road multiple times. It is unsafe to drive this way. Finally today both lights just stop working without any warning. This is why I came to this page to see if I was the only one having this issue and it looks like I'm not. I have made an appointing to take it in to the dealer hopefully they can find the problem.
Additional Notes:
I have had to replace multiple headlight bulbs every few months. The bulbs and fuses are working fine. Sometimes one side will work and the other side will turn off without warning. I have been stranded on the side of the road multiple times. It is unsafe to drive this way. Finally today both lights just stop working without any warning. This is why I came to this page to see if I was the only one having this issue and it looks like I'm not. I have made an appointing to take it in to the dealer hopefully they can find the problem.
Mfg Campaign: 11622614
Recall Date: Oct 29, 2024
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I have had to replace multiple headlight bulbs every few months. The bulbs and fuses are working fine. Sometimes one side will work and the other side will turn off without warning. I have been stranded on the side of the road multiple times. It is unsafe to drive this way. Finally today both lights just stop working without any warning. This is why I came to this page to see if I was the only one having this issue and it looks like I'm not. I have made an appointing to take it in to the dealer hopefully they can find the problem.
Corrective Action:
I have had to replace multiple headlight bulbs every few months. The bulbs and fuses are working fine. Sometimes one side will work and the other side will turn off without warning. I have been stranded on the side of the road multiple times. It is unsafe to drive this way. Finally today both lights just stop working without any warning. This is why I came to this page to see if I was the only one having this issue and it looks like I'm not. I have made an appointing to take it in to the dealer hopefully they can find the problem.
Additional Notes:
I have had to replace multiple headlight bulbs every few months. The bulbs and fuses are working fine. Sometimes one side will work and the other side will turn off without warning. I have been stranded on the side of the road multiple times. It is unsafe to drive this way. Finally today both lights just stop working without any warning. This is why I came to this page to see if I was the only one having this issue and it looks like I'm not. I have made an appointing to take it in to the dealer hopefully they can find the problem.
Mfg Campaign: 11622614
Recall Date: Oct 29, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2018 Ford Escape engine coolant leaking into engine oil. 88,000 miles. Car well taken care of. White smoke coming from exhaust. Ford knows of this defect. I am a poor student and owe 8k on this vehicle. This defect should be a required recall.
Corrective Action:
2018 Ford Escape engine coolant leaking into engine oil. 88,000 miles. Car well taken care of. White smoke coming from exhaust. Ford knows of this defect. I am a poor student and owe 8k on this vehicle. This defect should be a required recall.
Additional Notes:
2018 Ford Escape engine coolant leaking into engine oil. 88,000 miles. Car well taken care of. White smoke coming from exhaust. Ford knows of this defect. I am a poor student and owe 8k on this vehicle. This defect should be a required recall.
Mfg Campaign: 11622623
Recall Date: Oct 29, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in cylinder #2. The vehicle was then taken to the dealer, where the same assessment was made. Additionally, the dealer informed the contact that while in the process of removing the spark plugs to take pictures of the failure for a diagnostic report, the spark plugs fractured due to corrosion. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N12, due to the mileage on the vehicle. The failure mileage was approximately 119,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in cylinder #2. The vehicle was then taken to the dealer, where the same assessment was made. Additionally, the dealer informed the contact that while in the process of removing the spark plugs to take pictures of the failure for a diagnostic report, the spark plugs fractured due to corrosion. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N12, due to the mileage on the vehicle. The failure mileage was approximately 119,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in cylinder #2. The vehicle was then taken to the dealer, where the same assessment was made. Additionally, the dealer informed the contact that while in the process of removing the spark plugs to take pictures of the failure for a diagnostic report, the spark plugs fractured due to corrosion. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 21N12, due to the mileage on the vehicle. The failure mileage was approximately 119,000.
Mfg Campaign: 11622388
Recall Date: Oct 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle and attempting to reverse, the vehicle started shaking with the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle and attempting to reverse, the vehicle started shaking with the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle and attempting to reverse, the vehicle started shaking with the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 98,000.
Mfg Campaign: 11621719
Recall Date: Oct 24, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant reservoir was completely dry and is leaking into unknown areas. There is no leak under the car but the coolant level is sinking dramatically. Heat was not working in the car due to having no coolant. Engine occasionally sputters when initially started in the morning. Engine light occasionally comes on but there is no error or service message and then the engine light goes off. Coolant reservoir and engine are currently being inspected by mechanic.
Corrective Action:
Coolant reservoir was completely dry and is leaking into unknown areas. There is no leak under the car but the coolant level is sinking dramatically. Heat was not working in the car due to having no coolant. Engine occasionally sputters when initially started in the morning. Engine light occasionally comes on but there is no error or service message and then the engine light goes off. Coolant reservoir and engine are currently being inspected by mechanic.
Additional Notes:
Coolant reservoir was completely dry and is leaking into unknown areas. There is no leak under the car but the coolant level is sinking dramatically. Heat was not working in the car due to having no coolant. Engine occasionally sputters when initially started in the morning. Engine light occasionally comes on but there is no error or service message and then the engine light goes off. Coolant reservoir and engine are currently being inspected by mechanic.
Mfg Campaign: 11621773
Recall Date: Oct 24, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle had rough starts with rough idling upon starting for two days. Then vehicle hesitated to start and upon start, would idle rough. Check engine light came on and codes were for misfire in cylinder 2 and cylinder 3. There was also a heavy smell of coolant and some white smoke from the exhaust pipes. Vehicle rough idle at stop signs/red lights and almost shut off. On next start, it took vehicle 5 attempts to start. Upon start there was a rough idle and heavy white smoke from exhaust. Still a smell of coolant and a warning light on the dash that read "Engine Fault Service Now." Car was left at my home and I used another vehicle to get to work. Had I driven the vehicle it could have broken down while driving and caused a traffic incident. It may have also leaked fluid onto the roadway causing unsafe conditions. Vehicle will be towed to garage to be inspected for possible coolant intrusion based on symptoms and discussion with local mechanic, ford dealership and ford customer service. Ford service did open a claim to look into the incident.
Corrective Action:
Vehicle had rough starts with rough idling upon starting for two days. Then vehicle hesitated to start and upon start, would idle rough. Check engine light came on and codes were for misfire in cylinder 2 and cylinder 3. There was also a heavy smell of coolant and some white smoke from the exhaust pipes. Vehicle rough idle at stop signs/red lights and almost shut off. On next start, it took vehicle 5 attempts to start. Upon start there was a rough idle and heavy white smoke from exhaust. Still a smell of coolant and a warning light on the dash that read "Engine Fault Service Now." Car was left at my home and I used another vehicle to get to work. Had I driven the vehicle it could have broken down while driving and caused a traffic incident. It may have also leaked fluid onto the roadway causing unsafe conditions. Vehicle will be towed to garage to be inspected for possible coolant intrusion based on symptoms and discussion with local mechanic, ford dealership and ford customer service. Ford service did open a claim to look into the incident.
Additional Notes:
Vehicle had rough starts with rough idling upon starting for two days. Then vehicle hesitated to start and upon start, would idle rough. Check engine light came on and codes were for misfire in cylinder 2 and cylinder 3. There was also a heavy smell of coolant and some white smoke from the exhaust pipes. Vehicle rough idle at stop signs/red lights and almost shut off. On next start, it took vehicle 5 attempts to start. Upon start there was a rough idle and heavy white smoke from exhaust. Still a smell of coolant and a warning light on the dash that read "Engine Fault Service Now." Car was left at my home and I used another vehicle to get to work. Had I driven the vehicle it could have broken down while driving and caused a traffic incident. It may have also leaked fluid onto the roadway causing unsafe conditions. Vehicle will be towed to garage to be inspected for possible coolant intrusion based on symptoms and discussion with local mechanic, ford dealership and ford customer service. Ford service did open a claim to look into the incident.
Mfg Campaign: 11621515
Recall Date: Oct 23, 2024
Ford Motor Company
Defect Description:
SUSPENSION:FRONT:CONTROL ARM
Potential Consequences:
I have purchased replacement lower control from Detoit Axle. On 8/13/2024. On 10/18/2024 car had to be take to repair shop because replaced control arm failed. Lower ball joint came out of socket.
Corrective Action:
I have purchased replacement lower control from Detoit Axle. On 8/13/2024. On 10/18/2024 car had to be take to repair shop because replaced control arm failed. Lower ball joint came out of socket.
Additional Notes:
I have purchased replacement lower control from Detoit Axle. On 8/13/2024. On 10/18/2024 car had to be take to repair shop because replaced control arm failed. Lower ball joint came out of socket.
Mfg Campaign: 11621302
Recall Date: Oct 22, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the cylinders. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #2. The vehicle was not repaired. The dealer related the failure to Ford Campaign Number: 21N12; however, the vehicle was not covered. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,850.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the cylinders. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #2. The vehicle was not repaired. The dealer related the failure to Ford Campaign Number: 21N12; however, the vehicle was not covered. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,850.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the cylinders. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #2. The vehicle was not repaired. The dealer related the failure to Ford Campaign Number: 21N12; however, the vehicle was not covered. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,850.
Mfg Campaign: 11621345
Recall Date: Oct 22, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to start after several attempts, with the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic where the ignition coils and spark plugs were replaced. Despite the repair, the failure persisted, and the contact was referred to the dealer. The dealer diagnosed the vehicle with coolant intrusion into cylinder #3. The contact was provided an estimate for the repair; however, the vehicle was not repaired. The vehicle remained with the dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to start after several attempts, with the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic where the ignition coils and spark plugs were replaced. Despite the repair, the failure persisted, and the contact was referred to the dealer. The dealer diagnosed the vehicle with coolant intrusion into cylinder #3. The contact was provided an estimate for the repair; however, the vehicle was not repaired. The vehicle remained with the dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal. In addition, the contact stated that the vehicle failed to start after several attempts, with the check engine warning light illuminated. The vehicle was initially taken to an independent mechanic where the ignition coils and spark plugs were replaced. Despite the repair, the failure persisted, and the contact was referred to the dealer. The dealer diagnosed the vehicle with coolant intrusion into cylinder #3. The contact was provided an estimate for the repair; however, the vehicle was not repaired. The vehicle remained with the dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 58,000.
Mfg Campaign: 11621347
Recall Date: Oct 22, 2024
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My headlights will not turn on, and will not stay on. No I have not taken it to dealer as of yet. I do not feel safe driving at night. Roads are too dark, not enough illumination coming from the car. There was no warning. Member of my family pointed out headlight not working.
Corrective Action:
My headlights will not turn on, and will not stay on. No I have not taken it to dealer as of yet. I do not feel safe driving at night. Roads are too dark, not enough illumination coming from the car. There was no warning. Member of my family pointed out headlight not working.
Additional Notes:
My headlights will not turn on, and will not stay on. No I have not taken it to dealer as of yet. I do not feel safe driving at night. Roads are too dark, not enough illumination coming from the car. There was no warning. Member of my family pointed out headlight not working.
Mfg Campaign: 11620924
Recall Date: Oct 21, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that the vehicle difficult to start; but was able to start after several attempts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the spark plugs were replaced; however, the failure persisted. The mechanic determined that the failure was related to Ford Campaign Number: 21N12. The vehicle was taken to the dealer, where the same assessment was made; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be covered under the campaign due to the mileage. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 141,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that the vehicle difficult to start; but was able to start after several attempts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the spark plugs were replaced; however, the failure persisted. The mechanic determined that the failure was related to Ford Campaign Number: 21N12. The vehicle was taken to the dealer, where the same assessment was made; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be covered under the campaign due to the mileage. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 141,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that the vehicle difficult to start; but was able to start after several attempts. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the spark plugs were replaced; however, the failure persisted. The mechanic determined that the failure was related to Ford Campaign Number: 21N12. The vehicle was taken to the dealer, where the same assessment was made; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be covered under the campaign due to the mileage. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 141,000.
Mfg Campaign: 11620947
Recall Date: Oct 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle jerked approximately four times and then stalled. The vehicle was restarted after several minutes. The contact’s son continued to drive to the residence; however, while driving at approximately 45 MPH, the vehicle stalled twice. The vehicle as steered to the side of the road. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 142,699.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle jerked approximately four times and then stalled. The vehicle was restarted after several minutes. The contact’s son continued to drive to the residence; however, while driving at approximately 45 MPH, the vehicle stalled twice. The vehicle as steered to the side of the road. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 142,699.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 65 MPH, the vehicle jerked approximately four times and then stalled. The vehicle was restarted after several minutes. The contact’s son continued to drive to the residence; however, while driving at approximately 45 MPH, the vehicle stalled twice. The vehicle as steered to the side of the road. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 142,699.
Mfg Campaign: 11620948
Recall Date: Oct 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
C2 cylinder has misfire due to coolant in the cylinder.
Corrective Action:
C2 cylinder has misfire due to coolant in the cylinder.
Additional Notes:
C2 cylinder has misfire due to coolant in the cylinder.
Mfg Campaign: 11620978
Recall Date: Oct 21, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the engine overheated and stalled, rendering the vehicle inoperable. The vehicle was towed to the local dealer who diagnosed that the engine block had cracked due to coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 106,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the engine overheated and stalled, rendering the vehicle inoperable. The vehicle was towed to the local dealer who diagnosed that the engine block had cracked due to coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 106,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the engine overheated and stalled, rendering the vehicle inoperable. The vehicle was towed to the local dealer who diagnosed that the engine block had cracked due to coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 106,000.
Mfg Campaign: 11620986
Recall Date: Oct 21, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 45 MPH, the check engine warning light illuminated. The local dealer was contacted, and the vehicle was diagnosed, and the spark plugs, and ignition coils were replaced. The vehicle was repaired. The vehicle was recently diagnosed with coolant intrusion into the engine. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 45 MPH, the check engine warning light illuminated. The local dealer was contacted, and the vehicle was diagnosed, and the spark plugs, and ignition coils were replaced. The vehicle was repaired. The vehicle was recently diagnosed with coolant intrusion into the engine. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 45 MPH, the check engine warning light illuminated. The local dealer was contacted, and the vehicle was diagnosed, and the spark plugs, and ignition coils were replaced. The vehicle was repaired. The vehicle was recently diagnosed with coolant intrusion into the engine. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Mfg Campaign: 11621031
Recall Date: Oct 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My ford escape overheated on me on Monday 10/14/2024, I took it to a mechanic and he found blown head gaskets from coolant intrusion, I need an entire new engine which is $11,000
Corrective Action:
My ford escape overheated on me on Monday 10/14/2024, I took it to a mechanic and he found blown head gaskets from coolant intrusion, I need an entire new engine which is $11,000
Additional Notes:
My ford escape overheated on me on Monday 10/14/2024, I took it to a mechanic and he found blown head gaskets from coolant intrusion, I need an entire new engine which is $11,000
Mfg Campaign: 11621125
Recall Date: Oct 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Leak in the coolant which causes the engine light to go on and off. Engine is misfiring when driving anywhere
Corrective Action:
Leak in the coolant which causes the engine light to go on and off. Engine is misfiring when driving anywhere
Additional Notes:
Leak in the coolant which causes the engine light to go on and off. Engine is misfiring when driving anywhere
Mfg Campaign: 11620906
Recall Date: Oct 20, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while her sister was driving at approximately 30-40 MPH, the vehicle lost motive power. An unknown warning light was illuminated. The driver was able to pull over safely and continued to drive to her residence. The vehicle was towed to an independent mechanic, where it was determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was not contacted. The failure mileage was approximately 104,107.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while her sister was driving at approximately 30-40 MPH, the vehicle lost motive power. An unknown warning light was illuminated. The driver was able to pull over safely and continued to drive to her residence. The vehicle was towed to an independent mechanic, where it was determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was not contacted. The failure mileage was approximately 104,107.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while her sister was driving at approximately 30-40 MPH, the vehicle lost motive power. An unknown warning light was illuminated. The driver was able to pull over safely and continued to drive to her residence. The vehicle was towed to an independent mechanic, where it was determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was not contacted. The failure mileage was approximately 104,107.
Mfg Campaign: 11620578
Recall Date: Oct 18, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to return to normal operation. The check engine warning light was illuminated. The vehicle was jumpstarted and returned to normal operation. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the spark plugs, and ignition coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer for a second diagnostic test and the dealer made the contact aware of coolant intrusion into the cylinder and informed the contact that the engine needed to be replaced. The dealer informed the contact of an unknown Customer Satisfaction Program associated with the failure. The manufacturer was notified of the failure. The failure mileage was approximately 148,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to return to normal operation. The check engine warning light was illuminated. The vehicle was jumpstarted and returned to normal operation. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the spark plugs, and ignition coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer for a second diagnostic test and the dealer made the contact aware of coolant intrusion into the cylinder and informed the contact that the engine needed to be replaced. The dealer informed the contact of an unknown Customer Satisfaction Program associated with the failure. The manufacturer was notified of the failure. The failure mileage was approximately 148,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to return to normal operation. The check engine warning light was illuminated. The vehicle was jumpstarted and returned to normal operation. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the spark plugs, and ignition coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer for a second diagnostic test and the dealer made the contact aware of coolant intrusion into the cylinder and informed the contact that the engine needed to be replaced. The dealer informed the contact of an unknown Customer Satisfaction Program associated with the failure. The manufacturer was notified of the failure. The failure mileage was approximately 148,000.
Mfg Campaign: 11620627
Recall Date: Oct 18, 2024
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