Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
I just recently came across the 21N12 letter that was sent out to people awhile back after googling an issue I noticed with my car. It appears my car is losing coolant. Which, after reading the 21N12, it appears is a known issue that ford submitted a letter letting people get this repair done for no charge. Well, I never received the letter and might be experiencing these issues. I don’t find this to be anywhere near fair at all. What if my car died on me?
Corrective Action:
I just recently came across the 21N12 letter that was sent out to people awhile back after googling an issue I noticed with my car. It appears my car is losing coolant. Which, after reading the 21N12, it appears is a known issue that ford submitted a letter letting people get this repair done for no charge. Well, I never received the letter and might be experiencing these issues. I don’t find this to be anywhere near fair at all. What if my car died on me?
Additional Notes:
I just recently came across the 21N12 letter that was sent out to people awhile back after googling an issue I noticed with my car. It appears my car is losing coolant. Which, after reading the 21N12, it appears is a known issue that ford submitted a letter letting people get this repair done for no charge. Well, I never received the letter and might be experiencing these issues. I don’t find this to be anywhere near fair at all. What if my car died on me?
Mfg Campaign: 11624395
Recall Date: Nov 10, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I just recently came across the 21N12 letter that was sent out to people awhile back after googling an issue I noticed with my car. It appears my car is losing coolant. Which, after reading the 21N12, it appears is a known issue that ford submitted a letter letting people get this repair done for no charge. Well, I never received the letter and might be experiencing these issues. I don’t find this to be anywhere near fair at all. What if my car died on me?
Corrective Action:
I just recently came across the 21N12 letter that was sent out to people awhile back after googling an issue I noticed with my car. It appears my car is losing coolant. Which, after reading the 21N12, it appears is a known issue that ford submitted a letter letting people get this repair done for no charge. Well, I never received the letter and might be experiencing these issues. I don’t find this to be anywhere near fair at all. What if my car died on me?
Additional Notes:
I just recently came across the 21N12 letter that was sent out to people awhile back after googling an issue I noticed with my car. It appears my car is losing coolant. Which, after reading the 21N12, it appears is a known issue that ford submitted a letter letting people get this repair done for no charge. Well, I never received the letter and might be experiencing these issues. I don’t find this to be anywhere near fair at all. What if my car died on me?
Mfg Campaign: 11624395
Recall Date: Nov 10, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Took the vehicle to 3 different mechanics for estimate as my daughter was driving the car and it started to over heat, white smoke coming from tailpipe , coolant level very low or gone. It was determined this is a known issue on this 1.5L eco boost engine. Estimate $9K to replace with new engine! It's technically not a blown head gasket. It's a design/manufacturing defect in the open-deck design of the block. Google "Ecoboost coolant intrusion" and "Ford Customer Service Program 21N12" for more info.
Corrective Action:
Took the vehicle to 3 different mechanics for estimate as my daughter was driving the car and it started to over heat, white smoke coming from tailpipe , coolant level very low or gone. It was determined this is a known issue on this 1.5L eco boost engine. Estimate $9K to replace with new engine! It's technically not a blown head gasket. It's a design/manufacturing defect in the open-deck design of the block. Google "Ecoboost coolant intrusion" and "Ford Customer Service Program 21N12" for more info.
Additional Notes:
Took the vehicle to 3 different mechanics for estimate as my daughter was driving the car and it started to over heat, white smoke coming from tailpipe , coolant level very low or gone. It was determined this is a known issue on this 1.5L eco boost engine. Estimate $9K to replace with new engine! It's technically not a blown head gasket. It's a design/manufacturing defect in the open-deck design of the block. Google "Ecoboost coolant intrusion" and "Ford Customer Service Program 21N12" for more info.
Mfg Campaign: 11624227
Recall Date: Nov 8, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My engine failed as I was driving down the road with cars behind and in front of me. Lost power while driving, had to find a place immediately to pull over before being hit by other vehicles. Dash lights came on, car started making beeping noises, dash said it was overheating when thermostat gauge said it was completely cold. No antifreeze in the overflow tank, all antifreeze went into the engine from a coolant leak. Had to have car towed to garage they called and said it was engine failure due to coolant intrusion, called Ford Customer Care and they would not help me, talked to closest Ford dealership service department and they told me it was within the years but over mileage for the Customer Satisfaction Program and would be $8900 to replace the entire engine. Now I am left without a car that I am still paying on.
Corrective Action:
My engine failed as I was driving down the road with cars behind and in front of me. Lost power while driving, had to find a place immediately to pull over before being hit by other vehicles. Dash lights came on, car started making beeping noises, dash said it was overheating when thermostat gauge said it was completely cold. No antifreeze in the overflow tank, all antifreeze went into the engine from a coolant leak. Had to have car towed to garage they called and said it was engine failure due to coolant intrusion, called Ford Customer Care and they would not help me, talked to closest Ford dealership service department and they told me it was within the years but over mileage for the Customer Satisfaction Program and would be $8900 to replace the entire engine. Now I am left without a car that I am still paying on.
Additional Notes:
My engine failed as I was driving down the road with cars behind and in front of me. Lost power while driving, had to find a place immediately to pull over before being hit by other vehicles. Dash lights came on, car started making beeping noises, dash said it was overheating when thermostat gauge said it was completely cold. No antifreeze in the overflow tank, all antifreeze went into the engine from a coolant leak. Had to have car towed to garage they called and said it was engine failure due to coolant intrusion, called Ford Customer Care and they would not help me, talked to closest Ford dealership service department and they told me it was within the years but over mileage for the Customer Satisfaction Program and would be $8900 to replace the entire engine. Now I am left without a car that I am still paying on.
Mfg Campaign: 11623923
Recall Date: Nov 7, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 60 MPH, the check engine warning light illuminated, and the vehicle was shaking and vibrating violently. The contact released the accelerator pedal, and the shaking and vibration nearly ceased; however, while depressing the accelerator pedal, the vehicle started shaking abnormally. The contact was able to drive the vehicle under 30 MPH to the dealer. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer of TSB: 19-2139 (Engine and Engine Cooling); however, the vehicle was not covered due to the mileage being exceeded. The manufacturer was informed of the failure. The failure mileage was 84,313.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 60 MPH, the check engine warning light illuminated, and the vehicle was shaking and vibrating violently. The contact released the accelerator pedal, and the shaking and vibration nearly ceased; however, while depressing the accelerator pedal, the vehicle started shaking abnormally. The contact was able to drive the vehicle under 30 MPH to the dealer. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer of TSB: 19-2139 (Engine and Engine Cooling); however, the vehicle was not covered due to the mileage being exceeded. The manufacturer was informed of the failure. The failure mileage was 84,313.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 60 MPH, the check engine warning light illuminated, and the vehicle was shaking and vibrating violently. The contact released the accelerator pedal, and the shaking and vibration nearly ceased; however, while depressing the accelerator pedal, the vehicle started shaking abnormally. The contact was able to drive the vehicle under 30 MPH to the dealer. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer of TSB: 19-2139 (Engine and Engine Cooling); however, the vehicle was not covered due to the mileage being exceeded. The manufacturer was informed of the failure. The failure mileage was 84,313.
Mfg Campaign: 11623939
Recall Date: Nov 7, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
After Hurricane Milton my car had 2 in of water in it. I contacted my insurance company they looked at the car said it needed to be dried out and I needed to take it to the dealership where I purchased it. Took my vehicle to Kisselback Ford and the diagnosis States looks like the seam sealer under the roof moldings is falling off the body causing water to come into the body panels from the roof has to go to Body Shop we can't do these repairs. Took the vehicle to two collision centers they stated this was a factory defect and they will not touch my car. Contacted Ford corporate I was told to take the vehicle to Greenway Ford upon taking my vehicle to Greenway Ford they are in agreement with the other dealership and stated the roof panel needs to be repaired the headliner needs to be replaced the right and left roof molding needs to be replaced the seam sealer in the roof is damaged causing leakage into the panels. All interior parts have corrosion need a teardown to see how far the water damage is. Ford corporate will not do anything to repair, or replace my vehicle. Stated because I am out of the 3-year lemon law there was nothing they could do. This is not something that happened overnight this is something that has been going on for years and apparently finally separated causing water to intrude into my vehicle every time it rains. This is affecting my backup camera my radio which is telling me the wiring is wet. I only have 54,000 miles on my car Ford has already replaced the engine due to factory defect replaced by headlights again due to factory defect which my headlights are still losing their clear coat. I'm still paying for this car it smells of mildew and the mildew is starting to show up on the interior. On antibiotics for the past 3 months. When I hit the brakes on my car it sounds like a wave of water is rushing forward. It's not right that Ford sold me a defective car that I'm still paying for. No warning, 2 firefighters have said car could catch fire.
Corrective Action:
After Hurricane Milton my car had 2 in of water in it. I contacted my insurance company they looked at the car said it needed to be dried out and I needed to take it to the dealership where I purchased it. Took my vehicle to Kisselback Ford and the diagnosis States looks like the seam sealer under the roof moldings is falling off the body causing water to come into the body panels from the roof has to go to Body Shop we can't do these repairs. Took the vehicle to two collision centers they stated this was a factory defect and they will not touch my car. Contacted Ford corporate I was told to take the vehicle to Greenway Ford upon taking my vehicle to Greenway Ford they are in agreement with the other dealership and stated the roof panel needs to be repaired the headliner needs to be replaced the right and left roof molding needs to be replaced the seam sealer in the roof is damaged causing leakage into the panels. All interior parts have corrosion need a teardown to see how far the water damage is. Ford corporate will not do anything to repair, or replace my vehicle. Stated because I am out of the 3-year lemon law there was nothing they could do. This is not something that happened overnight this is something that has been going on for years and apparently finally separated causing water to intrude into my vehicle every time it rains. This is affecting my backup camera my radio which is telling me the wiring is wet. I only have 54,000 miles on my car Ford has already replaced the engine due to factory defect replaced by headlights again due to factory defect which my headlights are still losing their clear coat. I'm still paying for this car it smells of mildew and the mildew is starting to show up on the interior. On antibiotics for the past 3 months. When I hit the brakes on my car it sounds like a wave of water is rushing forward. It's not right that Ford sold me a defective car that I'm still paying for. No warning, 2 firefighters have said car could catch fire.
Additional Notes:
After Hurricane Milton my car had 2 in of water in it. I contacted my insurance company they looked at the car said it needed to be dried out and I needed to take it to the dealership where I purchased it. Took my vehicle to Kisselback Ford and the diagnosis States looks like the seam sealer under the roof moldings is falling off the body causing water to come into the body panels from the roof has to go to Body Shop we can't do these repairs. Took the vehicle to two collision centers they stated this was a factory defect and they will not touch my car. Contacted Ford corporate I was told to take the vehicle to Greenway Ford upon taking my vehicle to Greenway Ford they are in agreement with the other dealership and stated the roof panel needs to be repaired the headliner needs to be replaced the right and left roof molding needs to be replaced the seam sealer in the roof is damaged causing leakage into the panels. All interior parts have corrosion need a teardown to see how far the water damage is. Ford corporate will not do anything to repair, or replace my vehicle. Stated because I am out of the 3-year lemon law there was nothing they could do. This is not something that happened overnight this is something that has been going on for years and apparently finally separated causing water to intrude into my vehicle every time it rains. This is affecting my backup camera my radio which is telling me the wiring is wet. I only have 54,000 miles on my car Ford has already replaced the engine due to factory defect replaced by headlights again due to factory defect which my headlights are still losing their clear coat. I'm still paying for this car it smells of mildew and the mildew is starting to show up on the interior. On antibiotics for the past 3 months. When I hit the brakes on my car it sounds like a wave of water is rushing forward. It's not right that Ford sold me a defective car that I'm still paying for. No warning, 2 firefighters have said car could catch fire.
Mfg Campaign: 11624112
Recall Date: Nov 7, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, there was an abnormal sound coming from the engine compartment, and the vehicle suddenly lost motive power. Additionally, there was white smoke coming from the exhaust pipe. The contact stated that the failure recurred several times while driving. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 115,572.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, there was an abnormal sound coming from the engine compartment, and the vehicle suddenly lost motive power. Additionally, there was white smoke coming from the exhaust pipe. The contact stated that the failure recurred several times while driving. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 115,572.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, there was an abnormal sound coming from the engine compartment, and the vehicle suddenly lost motive power. Additionally, there was white smoke coming from the exhaust pipe. The contact stated that the failure recurred several times while driving. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 115,572.
Mfg Campaign: 11623791
Recall Date: Nov 6, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, there was an abnormal sound coming from the engine compartment, and the vehicle suddenly lost motive power. Additionally, there was white smoke coming from the exhaust pipe. The contact stated that the failure recurred several times while driving. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 115,572.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, there was an abnormal sound coming from the engine compartment, and the vehicle suddenly lost motive power. Additionally, there was white smoke coming from the exhaust pipe. The contact stated that the failure recurred several times while driving. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 115,572.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, there was an abnormal sound coming from the engine compartment, and the vehicle suddenly lost motive power. Additionally, there was white smoke coming from the exhaust pipe. The contact stated that the failure recurred several times while driving. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 115,572.
Mfg Campaign: 11623791
Recall Date: Nov 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that there coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 92,561.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that there coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 92,561.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that there coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 92,561.
Mfg Campaign: 11623675
Recall Date: Nov 5, 2024
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the front passenger’s side wheel detached. No warning light was illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the front passenger’s side wheel detached. No warning light was illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the front passenger’s side wheel detached. No warning light was illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.
Mfg Campaign: 11623459
Recall Date: Nov 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine coolant intrusion
Corrective Action:
Engine coolant intrusion
Additional Notes:
Engine coolant intrusion
Mfg Campaign: 11623484
Recall Date: Nov 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My car has about 104,000 miles. Suddenly the check engine light came on and a warnning that reads "High Temprature Engine Stop Carfuly" and "Engine Fault Service Now" came on. Certified mechanic checked and confirmed coolant intrusion into cyliners needing engine replaced. Ford was contacted and said the "Customer Satisfaction" addressing this issue expired. It was for 7 years or 84,000 miles, which my car exceeds. And refused to do anything and said to complain through NTHSA. This is clearly the manufacturer issue and is repeatedly showing on NTHSA by owners of 2017-2019 Escape. This should turn into a nationwide recall. New engine costs $12500 which is more than the car price.
Corrective Action:
My car has about 104,000 miles. Suddenly the check engine light came on and a warnning that reads "High Temprature Engine Stop Carfuly" and "Engine Fault Service Now" came on. Certified mechanic checked and confirmed coolant intrusion into cyliners needing engine replaced. Ford was contacted and said the "Customer Satisfaction" addressing this issue expired. It was for 7 years or 84,000 miles, which my car exceeds. And refused to do anything and said to complain through NTHSA. This is clearly the manufacturer issue and is repeatedly showing on NTHSA by owners of 2017-2019 Escape. This should turn into a nationwide recall. New engine costs $12500 which is more than the car price.
Additional Notes:
My car has about 104,000 miles. Suddenly the check engine light came on and a warnning that reads "High Temprature Engine Stop Carfuly" and "Engine Fault Service Now" came on. Certified mechanic checked and confirmed coolant intrusion into cyliners needing engine replaced. Ford was contacted and said the "Customer Satisfaction" addressing this issue expired. It was for 7 years or 84,000 miles, which my car exceeds. And refused to do anything and said to complain through NTHSA. This is clearly the manufacturer issue and is repeatedly showing on NTHSA by owners of 2017-2019 Escape. This should turn into a nationwide recall. New engine costs $12500 which is more than the car price.
Mfg Campaign: 11623510
Recall Date: Nov 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leaking into block.
Corrective Action:
Coolant leaking into block.
Additional Notes:
Coolant leaking into block.
Mfg Campaign: 11623352
Recall Date: Nov 3, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My check engine light came on, took it to a parts store for an analysis and got code P0303. The vehicle was also running different. When I would first turn it on, it felt like it wasn’t at full power and felt like the engine was shaking slightly. We changed the spark plugs, engine light didn’t go away. Had same code so changed cylinder #3 coil as that was the one misfiring. The engine light blinked and remained on. The car when I would put it in drive had almost no power for the first several seconds I would press the gas in drive then would all of a sudden jump to driving. $140 later in parts I had a bunch of white smoke coming out of the back, about every light and alarm sound started going off as it had a message that was telling me engine overheated (we checked the antifreeze when changing plugs and coils and was still between max and minimum) and told me to safely stop. I was on a busy street and my car stalled while waiting for a tow. While looking at the antifreeze, it was completely gone even though we just checked it. My car that still has a $13,000+ loan is not drivable. It is in a mechanics garage now and is estimated to cost OVER $2000 to fix. I’m very frustrated because after a started researching this issue, I’ve found hundreds of complaints about this SAME issue with others and yet NO recall has been sent to me by ford motor company. When I lookup recalls for my vehicle using my vin number, it stated that there are zero open recalls. I have been without my car for about 6 weeks and not sure what to do about this.
Corrective Action:
My check engine light came on, took it to a parts store for an analysis and got code P0303. The vehicle was also running different. When I would first turn it on, it felt like it wasn’t at full power and felt like the engine was shaking slightly. We changed the spark plugs, engine light didn’t go away. Had same code so changed cylinder #3 coil as that was the one misfiring. The engine light blinked and remained on. The car when I would put it in drive had almost no power for the first several seconds I would press the gas in drive then would all of a sudden jump to driving. $140 later in parts I had a bunch of white smoke coming out of the back, about every light and alarm sound started going off as it had a message that was telling me engine overheated (we checked the antifreeze when changing plugs and coils and was still between max and minimum) and told me to safely stop. I was on a busy street and my car stalled while waiting for a tow. While looking at the antifreeze, it was completely gone even though we just checked it. My car that still has a $13,000+ loan is not drivable. It is in a mechanics garage now and is estimated to cost OVER $2000 to fix. I’m very frustrated because after a started researching this issue, I’ve found hundreds of complaints about this SAME issue with others and yet NO recall has been sent to me by ford motor company. When I lookup recalls for my vehicle using my vin number, it stated that there are zero open recalls. I have been without my car for about 6 weeks and not sure what to do about this.
Additional Notes:
My check engine light came on, took it to a parts store for an analysis and got code P0303. The vehicle was also running different. When I would first turn it on, it felt like it wasn’t at full power and felt like the engine was shaking slightly. We changed the spark plugs, engine light didn’t go away. Had same code so changed cylinder #3 coil as that was the one misfiring. The engine light blinked and remained on. The car when I would put it in drive had almost no power for the first several seconds I would press the gas in drive then would all of a sudden jump to driving. $140 later in parts I had a bunch of white smoke coming out of the back, about every light and alarm sound started going off as it had a message that was telling me engine overheated (we checked the antifreeze when changing plugs and coils and was still between max and minimum) and told me to safely stop. I was on a busy street and my car stalled while waiting for a tow. While looking at the antifreeze, it was completely gone even though we just checked it. My car that still has a $13,000+ loan is not drivable. It is in a mechanics garage now and is estimated to cost OVER $2000 to fix. I’m very frustrated because after a started researching this issue, I’ve found hundreds of complaints about this SAME issue with others and yet NO recall has been sent to me by ford motor company. When I lookup recalls for my vehicle using my vin number, it stated that there are zero open recalls. I have been without my car for about 6 weeks and not sure what to do about this.
Mfg Campaign: 11623162
Recall Date: Nov 1, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
- The vacuum pump is the part that failed and locked up, it broke parts internally in the engine and that is what caused the crank bolt to spin loose and the car to jump time. - this happened when the car was going dowin a steep mountain and we were forced to pullover immediately, however the breaks were not working normally. - yes the problem has been confirmed - the component was inspected by the dealership - there were no warning signs, and the delear mechanic said there was nothing we could do to prevent the issue
Corrective Action:
- The vacuum pump is the part that failed and locked up, it broke parts internally in the engine and that is what caused the crank bolt to spin loose and the car to jump time. - this happened when the car was going dowin a steep mountain and we were forced to pullover immediately, however the breaks were not working normally. - yes the problem has been confirmed - the component was inspected by the dealership - there were no warning signs, and the delear mechanic said there was nothing we could do to prevent the issue
Additional Notes:
- The vacuum pump is the part that failed and locked up, it broke parts internally in the engine and that is what caused the crank bolt to spin loose and the car to jump time. - this happened when the car was going dowin a steep mountain and we were forced to pullover immediately, however the breaks were not working normally. - yes the problem has been confirmed - the component was inspected by the dealership - there were no warning signs, and the delear mechanic said there was nothing we could do to prevent the issue
Mfg Campaign: 11622798
Recall Date: Oct 30, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Lug nuts are swollen and need to be replaced. It seems like this is an issue with Fords.
Corrective Action:
Lug nuts are swollen and need to be replaced. It seems like this is an issue with Fords.
Additional Notes:
Lug nuts are swollen and need to be replaced. It seems like this is an issue with Fords.
Mfg Campaign: 11622826
Recall Date: Oct 30, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on, when car was plugged in to investigate you get the number one cylinder is misfiring warning. Had a coil pack replaced and within 200 miles, the check engine light returned. Currently my vehicle is at the ford dealership and they are reporting I need a new motor. I am losing antifreeze which is going into the cylinders.
Corrective Action:
Check engine light came on, when car was plugged in to investigate you get the number one cylinder is misfiring warning. Had a coil pack replaced and within 200 miles, the check engine light returned. Currently my vehicle is at the ford dealership and they are reporting I need a new motor. I am losing antifreeze which is going into the cylinders.
Additional Notes:
Check engine light came on, when car was plugged in to investigate you get the number one cylinder is misfiring warning. Had a coil pack replaced and within 200 miles, the check engine light returned. Currently my vehicle is at the ford dealership and they are reporting I need a new motor. I am losing antifreeze which is going into the cylinders.
Mfg Campaign: 11622400
Recall Date: Oct 29, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at approximately 30 MPH, the check engine warning light illuminated, and the vehicle lost motive power. No further information was available. The vehicle was taken to the residence, where the contact's husband used a hand-held vehicle diagnostic scanner and retrieved diagnostic trouble code P0301, indicating a misfire of the first cylinder. The contact's husband replaced the spark plugs, but the check engine warning light remained illuminated. The contact's husband then replaced the ignition coils. The contact's husband also noticed that the coolant level was abnormally low. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was 116,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at approximately 30 MPH, the check engine warning light illuminated, and the vehicle lost motive power. No further information was available. The vehicle was taken to the residence, where the contact's husband used a hand-held vehicle diagnostic scanner and retrieved diagnostic trouble code P0301, indicating a misfire of the first cylinder. The contact's husband replaced the spark plugs, but the check engine warning light remained illuminated. The contact's husband then replaced the ignition coils. The contact's husband also noticed that the coolant level was abnormally low. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was 116,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at approximately 30 MPH, the check engine warning light illuminated, and the vehicle lost motive power. No further information was available. The vehicle was taken to the residence, where the contact's husband used a hand-held vehicle diagnostic scanner and retrieved diagnostic trouble code P0301, indicating a misfire of the first cylinder. The contact's husband replaced the spark plugs, but the check engine warning light remained illuminated. The contact's husband then replaced the ignition coils. The contact's husband also noticed that the coolant level was abnormally low. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was 116,000.
Mfg Campaign: 11622454
Recall Date: Oct 29, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at approximately 30 MPH, the check engine warning light illuminated, and the vehicle lost motive power. No further information was available. The vehicle was taken to the residence, where the contact's husband used a hand-held vehicle diagnostic scanner and retrieved diagnostic trouble code P0301, indicating a misfire of the first cylinder. The contact's husband replaced the spark plugs, but the check engine warning light remained illuminated. The contact's husband then replaced the ignition coils. The contact's husband also noticed that the coolant level was abnormally low. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was 116,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at approximately 30 MPH, the check engine warning light illuminated, and the vehicle lost motive power. No further information was available. The vehicle was taken to the residence, where the contact's husband used a hand-held vehicle diagnostic scanner and retrieved diagnostic trouble code P0301, indicating a misfire of the first cylinder. The contact's husband replaced the spark plugs, but the check engine warning light remained illuminated. The contact's husband then replaced the ignition coils. The contact's husband also noticed that the coolant level was abnormally low. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was 116,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at approximately 30 MPH, the check engine warning light illuminated, and the vehicle lost motive power. No further information was available. The vehicle was taken to the residence, where the contact's husband used a hand-held vehicle diagnostic scanner and retrieved diagnostic trouble code P0301, indicating a misfire of the first cylinder. The contact's husband replaced the spark plugs, but the check engine warning light remained illuminated. The contact's husband then replaced the ignition coils. The contact's husband also noticed that the coolant level was abnormally low. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was 116,000.
Mfg Campaign: 11622454
Recall Date: Oct 29, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into cylinder #3. The vehicle remained in the possession of the independent mechanic and was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 19,500.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into cylinder #3. The vehicle remained in the possession of the independent mechanic and was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 19,500.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into cylinder #3. The vehicle remained in the possession of the independent mechanic and was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 19,500.
Mfg Campaign: 11622575
Recall Date: Oct 29, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury