Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
STEERING
Potential Consequences:
STEERING/RACK: PROBLEM BEGAN WITH AN INTERMITTENT NOISE (CLUNK) IN THE FRONT END OF VEHICLE. TOOK TO DEALERSHIP WHILE UNDER FULL WARRANTY. THEY FAILED TO DOCUMENT MY CONCERN. NOISE BECAME MORE FREQUENT AND TURNED INTO MORE OF A GRINDING SOUND WHILE STEERING WHILE THE VEHICLE IS STOPPED OR MOVING SLOWLY. HAD PROBLEM LOOKED AT BY MECHANIC DOING OIL CHANGE WHO SENT ME BACK TO DEALERSHIP STATING I NEEDED A NEW RACK (STEERING PART). AT THIS POINT, MY VEHICLE HAD SURPASSED THE 36,000 MILE WARRANTY. DURING THIS TIME WHILE DEBATING WITH DEALERSHIP IF PART SHOULD BE COVERED UNDER WARRANTY DUE TO THEIR FAILURE TO DOCUMENT MY INITIAL VISIT, THE STEERING WHILE DRIVING AT SLOW AND HIGHWAY SPEEDS HAS BECOME "DARTY" OR "JERKY" AND DOES FEEL SAFE TO DRIVE. MY VEHICLE HAS BEEN WELL MAINTAINED AND HAS UNDER 50,000 MILES. VEHICLE IS UNSAFE AND TO DATE BOTH FORD AND DEALERSHIP HAS FAILED TO TAKE CARE OF THIS ISSUE. COST QUOTED FOR REPAIR IS $2100. SERVICE DEPT AT LOCAL DEALERSHIP IS INCOMPETENT, FAILED TO ADMIT FAULT IN LACK OF DOCUMENTATION, AND FAILED TO BACK UP THE PRODUCT, ADDRESS SAFETY CONCERNS.
Corrective Action:
STEERING/RACK: PROBLEM BEGAN WITH AN INTERMITTENT NOISE (CLUNK) IN THE FRONT END OF VEHICLE. TOOK TO DEALERSHIP WHILE UNDER FULL WARRANTY. THEY FAILED TO DOCUMENT MY CONCERN. NOISE BECAME MORE FREQUENT AND TURNED INTO MORE OF A GRINDING SOUND WHILE STEERING WHILE THE VEHICLE IS STOPPED OR MOVING SLOWLY. HAD PROBLEM LOOKED AT BY MECHANIC DOING OIL CHANGE WHO SENT ME BACK TO DEALERSHIP STATING I NEEDED A NEW RACK (STEERING PART). AT THIS POINT, MY VEHICLE HAD SURPASSED THE 36,000 MILE WARRANTY. DURING THIS TIME WHILE DEBATING WITH DEALERSHIP IF PART SHOULD BE COVERED UNDER WARRANTY DUE TO THEIR FAILURE TO DOCUMENT MY INITIAL VISIT, THE STEERING WHILE DRIVING AT SLOW AND HIGHWAY SPEEDS HAS BECOME "DARTY" OR "JERKY" AND DOES FEEL SAFE TO DRIVE. MY VEHICLE HAS BEEN WELL MAINTAINED AND HAS UNDER 50,000 MILES. VEHICLE IS UNSAFE AND TO DATE BOTH FORD AND DEALERSHIP HAS FAILED TO TAKE CARE OF THIS ISSUE. COST QUOTED FOR REPAIR IS $2100. SERVICE DEPT AT LOCAL DEALERSHIP IS INCOMPETENT, FAILED TO ADMIT FAULT IN LACK OF DOCUMENTATION, AND FAILED TO BACK UP THE PRODUCT, ADDRESS SAFETY CONCERNS.
Additional Notes:
STEERING/RACK: PROBLEM BEGAN WITH AN INTERMITTENT NOISE (CLUNK) IN THE FRONT END OF VEHICLE. TOOK TO DEALERSHIP WHILE UNDER FULL WARRANTY. THEY FAILED TO DOCUMENT MY CONCERN. NOISE BECAME MORE FREQUENT AND TURNED INTO MORE OF A GRINDING SOUND WHILE STEERING WHILE THE VEHICLE IS STOPPED OR MOVING SLOWLY. HAD PROBLEM LOOKED AT BY MECHANIC DOING OIL CHANGE WHO SENT ME BACK TO DEALERSHIP STATING I NEEDED A NEW RACK (STEERING PART). AT THIS POINT, MY VEHICLE HAD SURPASSED THE 36,000 MILE WARRANTY. DURING THIS TIME WHILE DEBATING WITH DEALERSHIP IF PART SHOULD BE COVERED UNDER WARRANTY DUE TO THEIR FAILURE TO DOCUMENT MY INITIAL VISIT, THE STEERING WHILE DRIVING AT SLOW AND HIGHWAY SPEEDS HAS BECOME "DARTY" OR "JERKY" AND DOES FEEL SAFE TO DRIVE. MY VEHICLE HAS BEEN WELL MAINTAINED AND HAS UNDER 50,000 MILES. VEHICLE IS UNSAFE AND TO DATE BOTH FORD AND DEALERSHIP HAS FAILED TO TAKE CARE OF THIS ISSUE. COST QUOTED FOR REPAIR IS $2100. SERVICE DEPT AT LOCAL DEALERSHIP IS INCOMPETENT, FAILED TO ADMIT FAULT IN LACK OF DOCUMENTATION, AND FAILED TO BACK UP THE PRODUCT, ADDRESS SAFETY CONCERNS.
Mfg Campaign: 11079118
Recall Date: Mar 14, 2018
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
HANKOOK VENTUS S1 NOBLE 2 TIRES 265/50R20 105H HAVE 23,950 MILES ON THEM AND THE TREAD IS ALREADY WORN ON OUTER SIDE OF 4 TIRES.REVIEWS ALL OF THE INTERNET ARE CONSISTENT IN THAT HANKOOK TIRES (OPTIMUM AND VENTUS S1 NOBLE 2 SERIES) DO NOT LAST MORE THAN 25,000 MILES (COMPARED TO THE MANUFACTURER'S 50,000 MILE RATING.TIRE MANUFACTURER IS REFUSING TO REPLACE IT AND ONLY OFFERING SLIGHT DISCOUNT ON NEW TIRES. THIS IS GROSS NEGLIGENCE OF THEIR RESPONSIBILITY AND WARRANTY.
Corrective Action:
HANKOOK VENTUS S1 NOBLE 2 TIRES 265/50R20 105H HAVE 23,950 MILES ON THEM AND THE TREAD IS ALREADY WORN ON OUTER SIDE OF 4 TIRES.REVIEWS ALL OF THE INTERNET ARE CONSISTENT IN THAT HANKOOK TIRES (OPTIMUM AND VENTUS S1 NOBLE 2 SERIES) DO NOT LAST MORE THAN 25,000 MILES (COMPARED TO THE MANUFACTURER'S 50,000 MILE RATING.TIRE MANUFACTURER IS REFUSING TO REPLACE IT AND ONLY OFFERING SLIGHT DISCOUNT ON NEW TIRES. THIS IS GROSS NEGLIGENCE OF THEIR RESPONSIBILITY AND WARRANTY.
Additional Notes:
HANKOOK VENTUS S1 NOBLE 2 TIRES 265/50R20 105H HAVE 23,950 MILES ON THEM AND THE TREAD IS ALREADY WORN ON OUTER SIDE OF 4 TIRES.REVIEWS ALL OF THE INTERNET ARE CONSISTENT IN THAT HANKOOK TIRES (OPTIMUM AND VENTUS S1 NOBLE 2 SERIES) DO NOT LAST MORE THAN 25,000 MILES (COMPARED TO THE MANUFACTURER'S 50,000 MILE RATING.TIRE MANUFACTURER IS REFUSING TO REPLACE IT AND ONLY OFFERING SLIGHT DISCOUNT ON NEW TIRES. THIS IS GROSS NEGLIGENCE OF THEIR RESPONSIBILITY AND WARRANTY.
Mfg Campaign: 11078762
Recall Date: Mar 12, 2018
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
HANKOOK VENTUS S1 NOBLE 2 OEM TIRES EXHIBITING UNUSUAL WEAR, TIRES CHIPPING AND SHREDDING AT LESS THAN 20,000 MILES.
Corrective Action:
HANKOOK VENTUS S1 NOBLE 2 OEM TIRES EXHIBITING UNUSUAL WEAR, TIRES CHIPPING AND SHREDDING AT LESS THAN 20,000 MILES.
Additional Notes:
HANKOOK VENTUS S1 NOBLE 2 OEM TIRES EXHIBITING UNUSUAL WEAR, TIRES CHIPPING AND SHREDDING AT LESS THAN 20,000 MILES.
Mfg Campaign: 11078249
Recall Date: Mar 8, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
STRONG EXHAUST SMELL LEAKING INTO THE CABIN.
Corrective Action:
STRONG EXHAUST SMELL LEAKING INTO THE CABIN.
Additional Notes:
STRONG EXHAUST SMELL LEAKING INTO THE CABIN.
Mfg Campaign: 11076033
Recall Date: Mar 3, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STRONG EXHAUST SMELL LEAKING INTO THE CABIN.
Corrective Action:
STRONG EXHAUST SMELL LEAKING INTO THE CABIN.
Additional Notes:
STRONG EXHAUST SMELL LEAKING INTO THE CABIN.
Mfg Campaign: 11076033
Recall Date: Mar 3, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
2016 FOR EXPLORER SPORT - PURCHASED BRAND NEW. VEHICLE HAS 15K MILES NOW AND I AM HEARING A LOUD POPPING / CREAKING SOUND THAT OCCURS WHEN TURNING THE STEERING WHEEL EITHER LEFT OR RIGHT WHEN THE CAR IS IN MOTION. IT'S MOST NOTICEABLE AT A SLOWER RATE OF SPEED WHEN TURNING INTO A PARKING SPACE OR TURNING FROM A COMPLETE STOP. TODAY, ON 3 SEPARATE OCCASIONS, WHEN TURNING LEFT THE STEERING LOCKED UP AND I HAD TO JERK THE STEERING WHEEL TO THE RIGHT IN ORDER TO GET THE VEHICLE TO GO STRAIGHT AGAIN. EACH TIME THIS HAS HAPPENED THERE IS ANOTHER LOUD POP SOUND THAT CAN BE HEARD. THIS IS A MAJOR COMPLAINT ACROSS THE BOARD WITH 2014 - 2016 EXPLORERS ALONG WITH THE WHEEL BEARING, SUSPENSION AND LOSS OF POWER COMPLAINTS.
Corrective Action:
2016 FOR EXPLORER SPORT - PURCHASED BRAND NEW. VEHICLE HAS 15K MILES NOW AND I AM HEARING A LOUD POPPING / CREAKING SOUND THAT OCCURS WHEN TURNING THE STEERING WHEEL EITHER LEFT OR RIGHT WHEN THE CAR IS IN MOTION. IT'S MOST NOTICEABLE AT A SLOWER RATE OF SPEED WHEN TURNING INTO A PARKING SPACE OR TURNING FROM A COMPLETE STOP. TODAY, ON 3 SEPARATE OCCASIONS, WHEN TURNING LEFT THE STEERING LOCKED UP AND I HAD TO JERK THE STEERING WHEEL TO THE RIGHT IN ORDER TO GET THE VEHICLE TO GO STRAIGHT AGAIN. EACH TIME THIS HAS HAPPENED THERE IS ANOTHER LOUD POP SOUND THAT CAN BE HEARD. THIS IS A MAJOR COMPLAINT ACROSS THE BOARD WITH 2014 - 2016 EXPLORERS ALONG WITH THE WHEEL BEARING, SUSPENSION AND LOSS OF POWER COMPLAINTS.
Additional Notes:
2016 FOR EXPLORER SPORT - PURCHASED BRAND NEW. VEHICLE HAS 15K MILES NOW AND I AM HEARING A LOUD POPPING / CREAKING SOUND THAT OCCURS WHEN TURNING THE STEERING WHEEL EITHER LEFT OR RIGHT WHEN THE CAR IS IN MOTION. IT'S MOST NOTICEABLE AT A SLOWER RATE OF SPEED WHEN TURNING INTO A PARKING SPACE OR TURNING FROM A COMPLETE STOP. TODAY, ON 3 SEPARATE OCCASIONS, WHEN TURNING LEFT THE STEERING LOCKED UP AND I HAD TO JERK THE STEERING WHEEL TO THE RIGHT IN ORDER TO GET THE VEHICLE TO GO STRAIGHT AGAIN. EACH TIME THIS HAS HAPPENED THERE IS ANOTHER LOUD POP SOUND THAT CAN BE HEARD. THIS IS A MAJOR COMPLAINT ACROSS THE BOARD WITH 2014 - 2016 EXPLORERS ALONG WITH THE WHEEL BEARING, SUSPENSION AND LOSS OF POWER COMPLAINTS.
Mfg Campaign: 11075009
Recall Date: Feb 26, 2018
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
2016 FOR EXPLORER SPORT - PURCHASED BRAND NEW. VEHICLE HAS 15K MILES NOW AND I AM HEARING A LOUD POPPING / CREAKING SOUND THAT OCCURS WHEN TURNING THE STEERING WHEEL EITHER LEFT OR RIGHT WHEN THE CAR IS IN MOTION. IT'S MOST NOTICEABLE AT A SLOWER RATE OF SPEED WHEN TURNING INTO A PARKING SPACE OR TURNING FROM A COMPLETE STOP. TODAY, ON 3 SEPARATE OCCASIONS, WHEN TURNING LEFT THE STEERING LOCKED UP AND I HAD TO JERK THE STEERING WHEEL TO THE RIGHT IN ORDER TO GET THE VEHICLE TO GO STRAIGHT AGAIN. EACH TIME THIS HAS HAPPENED THERE IS ANOTHER LOUD POP SOUND THAT CAN BE HEARD. THIS IS A MAJOR COMPLAINT ACROSS THE BOARD WITH 2014 - 2016 EXPLORERS ALONG WITH THE WHEEL BEARING, SUSPENSION AND LOSS OF POWER COMPLAINTS.
Corrective Action:
2016 FOR EXPLORER SPORT - PURCHASED BRAND NEW. VEHICLE HAS 15K MILES NOW AND I AM HEARING A LOUD POPPING / CREAKING SOUND THAT OCCURS WHEN TURNING THE STEERING WHEEL EITHER LEFT OR RIGHT WHEN THE CAR IS IN MOTION. IT'S MOST NOTICEABLE AT A SLOWER RATE OF SPEED WHEN TURNING INTO A PARKING SPACE OR TURNING FROM A COMPLETE STOP. TODAY, ON 3 SEPARATE OCCASIONS, WHEN TURNING LEFT THE STEERING LOCKED UP AND I HAD TO JERK THE STEERING WHEEL TO THE RIGHT IN ORDER TO GET THE VEHICLE TO GO STRAIGHT AGAIN. EACH TIME THIS HAS HAPPENED THERE IS ANOTHER LOUD POP SOUND THAT CAN BE HEARD. THIS IS A MAJOR COMPLAINT ACROSS THE BOARD WITH 2014 - 2016 EXPLORERS ALONG WITH THE WHEEL BEARING, SUSPENSION AND LOSS OF POWER COMPLAINTS.
Additional Notes:
2016 FOR EXPLORER SPORT - PURCHASED BRAND NEW. VEHICLE HAS 15K MILES NOW AND I AM HEARING A LOUD POPPING / CREAKING SOUND THAT OCCURS WHEN TURNING THE STEERING WHEEL EITHER LEFT OR RIGHT WHEN THE CAR IS IN MOTION. IT'S MOST NOTICEABLE AT A SLOWER RATE OF SPEED WHEN TURNING INTO A PARKING SPACE OR TURNING FROM A COMPLETE STOP. TODAY, ON 3 SEPARATE OCCASIONS, WHEN TURNING LEFT THE STEERING LOCKED UP AND I HAD TO JERK THE STEERING WHEEL TO THE RIGHT IN ORDER TO GET THE VEHICLE TO GO STRAIGHT AGAIN. EACH TIME THIS HAS HAPPENED THERE IS ANOTHER LOUD POP SOUND THAT CAN BE HEARD. THIS IS A MAJOR COMPLAINT ACROSS THE BOARD WITH 2014 - 2016 EXPLORERS ALONG WITH THE WHEEL BEARING, SUSPENSION AND LOSS OF POWER COMPLAINTS.
Mfg Campaign: 11075009
Recall Date: Feb 26, 2018
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
2016 FOR EXPLORER SPORT - PURCHASED BRAND NEW. VEHICLE HAS 15K MILES NOW AND I AM HEARING A LOUD POPPING / CREAKING SOUND THAT OCCURS WHEN TURNING THE STEERING WHEEL EITHER LEFT OR RIGHT WHEN THE CAR IS IN MOTION. IT'S MOST NOTICEABLE AT A SLOWER RATE OF SPEED WHEN TURNING INTO A PARKING SPACE OR TURNING FROM A COMPLETE STOP. TODAY, ON 3 SEPARATE OCCASIONS, WHEN TURNING LEFT THE STEERING LOCKED UP AND I HAD TO JERK THE STEERING WHEEL TO THE RIGHT IN ORDER TO GET THE VEHICLE TO GO STRAIGHT AGAIN. EACH TIME THIS HAS HAPPENED THERE IS ANOTHER LOUD POP SOUND THAT CAN BE HEARD. THIS IS A MAJOR COMPLAINT ACROSS THE BOARD WITH 2014 - 2016 EXPLORERS ALONG WITH THE WHEEL BEARING, SUSPENSION AND LOSS OF POWER COMPLAINTS.
Corrective Action:
2016 FOR EXPLORER SPORT - PURCHASED BRAND NEW. VEHICLE HAS 15K MILES NOW AND I AM HEARING A LOUD POPPING / CREAKING SOUND THAT OCCURS WHEN TURNING THE STEERING WHEEL EITHER LEFT OR RIGHT WHEN THE CAR IS IN MOTION. IT'S MOST NOTICEABLE AT A SLOWER RATE OF SPEED WHEN TURNING INTO A PARKING SPACE OR TURNING FROM A COMPLETE STOP. TODAY, ON 3 SEPARATE OCCASIONS, WHEN TURNING LEFT THE STEERING LOCKED UP AND I HAD TO JERK THE STEERING WHEEL TO THE RIGHT IN ORDER TO GET THE VEHICLE TO GO STRAIGHT AGAIN. EACH TIME THIS HAS HAPPENED THERE IS ANOTHER LOUD POP SOUND THAT CAN BE HEARD. THIS IS A MAJOR COMPLAINT ACROSS THE BOARD WITH 2014 - 2016 EXPLORERS ALONG WITH THE WHEEL BEARING, SUSPENSION AND LOSS OF POWER COMPLAINTS.
Additional Notes:
2016 FOR EXPLORER SPORT - PURCHASED BRAND NEW. VEHICLE HAS 15K MILES NOW AND I AM HEARING A LOUD POPPING / CREAKING SOUND THAT OCCURS WHEN TURNING THE STEERING WHEEL EITHER LEFT OR RIGHT WHEN THE CAR IS IN MOTION. IT'S MOST NOTICEABLE AT A SLOWER RATE OF SPEED WHEN TURNING INTO A PARKING SPACE OR TURNING FROM A COMPLETE STOP. TODAY, ON 3 SEPARATE OCCASIONS, WHEN TURNING LEFT THE STEERING LOCKED UP AND I HAD TO JERK THE STEERING WHEEL TO THE RIGHT IN ORDER TO GET THE VEHICLE TO GO STRAIGHT AGAIN. EACH TIME THIS HAS HAPPENED THERE IS ANOTHER LOUD POP SOUND THAT CAN BE HEARD. THIS IS A MAJOR COMPLAINT ACROSS THE BOARD WITH 2014 - 2016 EXPLORERS ALONG WITH THE WHEEL BEARING, SUSPENSION AND LOSS OF POWER COMPLAINTS.
Mfg Campaign: 11075009
Recall Date: Feb 26, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I HAVE NOTICED THERES A BURNING SMELLING FROM HEATER/AC VENTS RIGHT AFTER ACCELERATION FROM VEHICLE BEING STOPPED. I CAN CONFIRM ITS A BURNING SMELL (SIMILAR TO BURNING PLASTIC OR RUBBER). WHEN THE SMELL IS PRESENT, IT FEELS LIKE THERES LACK OF ACCELERATION FROM THE GAS PEDAL. ALMOST LIKE IF THERES A CLOGGED AIR FILTER OR ISSUE WITH TRANSMISSION OR EXHAUST. IT FEELS LIKE THAT KIND OF POOR ACCELERATION ISSUE. THE BURNING SMELLS LAST FOR ABOUT 1-2 MINUTES AND I'M NOT SURE WHERE ITS COMING FROM. THE ODOR IS A VERY STRONG ODOR AND I'M WAITING FOR A FIRE TO BREAK OUT SOMEWHERE WHEN THIS ODOR IS PRESENT. I HAVE A SERVICE APPT ON MONDAY, FEB 26 AND HOPEFULLY SOMETHING WILL BE FOUND. THE LAST THING I WANT IS TO BE DRIVING AND THE VEHICLE BREAKS DOWN, LET ALONE CATCHES FIRE FOR SOME REASON.
Corrective Action:
I HAVE NOTICED THERES A BURNING SMELLING FROM HEATER/AC VENTS RIGHT AFTER ACCELERATION FROM VEHICLE BEING STOPPED. I CAN CONFIRM ITS A BURNING SMELL (SIMILAR TO BURNING PLASTIC OR RUBBER). WHEN THE SMELL IS PRESENT, IT FEELS LIKE THERES LACK OF ACCELERATION FROM THE GAS PEDAL. ALMOST LIKE IF THERES A CLOGGED AIR FILTER OR ISSUE WITH TRANSMISSION OR EXHAUST. IT FEELS LIKE THAT KIND OF POOR ACCELERATION ISSUE. THE BURNING SMELLS LAST FOR ABOUT 1-2 MINUTES AND I'M NOT SURE WHERE ITS COMING FROM. THE ODOR IS A VERY STRONG ODOR AND I'M WAITING FOR A FIRE TO BREAK OUT SOMEWHERE WHEN THIS ODOR IS PRESENT. I HAVE A SERVICE APPT ON MONDAY, FEB 26 AND HOPEFULLY SOMETHING WILL BE FOUND. THE LAST THING I WANT IS TO BE DRIVING AND THE VEHICLE BREAKS DOWN, LET ALONE CATCHES FIRE FOR SOME REASON.
Additional Notes:
I HAVE NOTICED THERES A BURNING SMELLING FROM HEATER/AC VENTS RIGHT AFTER ACCELERATION FROM VEHICLE BEING STOPPED. I CAN CONFIRM ITS A BURNING SMELL (SIMILAR TO BURNING PLASTIC OR RUBBER). WHEN THE SMELL IS PRESENT, IT FEELS LIKE THERES LACK OF ACCELERATION FROM THE GAS PEDAL. ALMOST LIKE IF THERES A CLOGGED AIR FILTER OR ISSUE WITH TRANSMISSION OR EXHAUST. IT FEELS LIKE THAT KIND OF POOR ACCELERATION ISSUE. THE BURNING SMELLS LAST FOR ABOUT 1-2 MINUTES AND I'M NOT SURE WHERE ITS COMING FROM. THE ODOR IS A VERY STRONG ODOR AND I'M WAITING FOR A FIRE TO BREAK OUT SOMEWHERE WHEN THIS ODOR IS PRESENT. I HAVE A SERVICE APPT ON MONDAY, FEB 26 AND HOPEFULLY SOMETHING WILL BE FOUND. THE LAST THING I WANT IS TO BE DRIVING AND THE VEHICLE BREAKS DOWN, LET ALONE CATCHES FIRE FOR SOME REASON.
Mfg Campaign: 11074235
Recall Date: Feb 22, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE NOTICED THERES A BURNING SMELLING FROM HEATER/AC VENTS RIGHT AFTER ACCELERATION FROM VEHICLE BEING STOPPED. I CAN CONFIRM ITS A BURNING SMELL (SIMILAR TO BURNING PLASTIC OR RUBBER). WHEN THE SMELL IS PRESENT, IT FEELS LIKE THERES LACK OF ACCELERATION FROM THE GAS PEDAL. ALMOST LIKE IF THERES A CLOGGED AIR FILTER OR ISSUE WITH TRANSMISSION OR EXHAUST. IT FEELS LIKE THAT KIND OF POOR ACCELERATION ISSUE. THE BURNING SMELLS LAST FOR ABOUT 1-2 MINUTES AND I'M NOT SURE WHERE ITS COMING FROM. THE ODOR IS A VERY STRONG ODOR AND I'M WAITING FOR A FIRE TO BREAK OUT SOMEWHERE WHEN THIS ODOR IS PRESENT. I HAVE A SERVICE APPT ON MONDAY, FEB 26 AND HOPEFULLY SOMETHING WILL BE FOUND. THE LAST THING I WANT IS TO BE DRIVING AND THE VEHICLE BREAKS DOWN, LET ALONE CATCHES FIRE FOR SOME REASON.
Corrective Action:
I HAVE NOTICED THERES A BURNING SMELLING FROM HEATER/AC VENTS RIGHT AFTER ACCELERATION FROM VEHICLE BEING STOPPED. I CAN CONFIRM ITS A BURNING SMELL (SIMILAR TO BURNING PLASTIC OR RUBBER). WHEN THE SMELL IS PRESENT, IT FEELS LIKE THERES LACK OF ACCELERATION FROM THE GAS PEDAL. ALMOST LIKE IF THERES A CLOGGED AIR FILTER OR ISSUE WITH TRANSMISSION OR EXHAUST. IT FEELS LIKE THAT KIND OF POOR ACCELERATION ISSUE. THE BURNING SMELLS LAST FOR ABOUT 1-2 MINUTES AND I'M NOT SURE WHERE ITS COMING FROM. THE ODOR IS A VERY STRONG ODOR AND I'M WAITING FOR A FIRE TO BREAK OUT SOMEWHERE WHEN THIS ODOR IS PRESENT. I HAVE A SERVICE APPT ON MONDAY, FEB 26 AND HOPEFULLY SOMETHING WILL BE FOUND. THE LAST THING I WANT IS TO BE DRIVING AND THE VEHICLE BREAKS DOWN, LET ALONE CATCHES FIRE FOR SOME REASON.
Additional Notes:
I HAVE NOTICED THERES A BURNING SMELLING FROM HEATER/AC VENTS RIGHT AFTER ACCELERATION FROM VEHICLE BEING STOPPED. I CAN CONFIRM ITS A BURNING SMELL (SIMILAR TO BURNING PLASTIC OR RUBBER). WHEN THE SMELL IS PRESENT, IT FEELS LIKE THERES LACK OF ACCELERATION FROM THE GAS PEDAL. ALMOST LIKE IF THERES A CLOGGED AIR FILTER OR ISSUE WITH TRANSMISSION OR EXHAUST. IT FEELS LIKE THAT KIND OF POOR ACCELERATION ISSUE. THE BURNING SMELLS LAST FOR ABOUT 1-2 MINUTES AND I'M NOT SURE WHERE ITS COMING FROM. THE ODOR IS A VERY STRONG ODOR AND I'M WAITING FOR A FIRE TO BREAK OUT SOMEWHERE WHEN THIS ODOR IS PRESENT. I HAVE A SERVICE APPT ON MONDAY, FEB 26 AND HOPEFULLY SOMETHING WILL BE FOUND. THE LAST THING I WANT IS TO BE DRIVING AND THE VEHICLE BREAKS DOWN, LET ALONE CATCHES FIRE FOR SOME REASON.
Mfg Campaign: 11074235
Recall Date: Feb 22, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE NOW DRIVE WITH WINDOWS PARTIALLY OPEN DUE TO CARBON MONOXIDE EXHAUST GAS ENTERING THE PASSENGER COMPARTMENT OF OUR 2016 FORD EXPLORER. WE ARE ASSUMING THAT THE EXHAUST MANIFOLDS ARE THE PROBLEM.
Corrective Action:
WE NOW DRIVE WITH WINDOWS PARTIALLY OPEN DUE TO CARBON MONOXIDE EXHAUST GAS ENTERING THE PASSENGER COMPARTMENT OF OUR 2016 FORD EXPLORER. WE ARE ASSUMING THAT THE EXHAUST MANIFOLDS ARE THE PROBLEM.
Additional Notes:
WE NOW DRIVE WITH WINDOWS PARTIALLY OPEN DUE TO CARBON MONOXIDE EXHAUST GAS ENTERING THE PASSENGER COMPARTMENT OF OUR 2016 FORD EXPLORER. WE ARE ASSUMING THAT THE EXHAUST MANIFOLDS ARE THE PROBLEM.
Mfg Campaign: 11074311
Recall Date: Feb 22, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I FIRST PURCHASE THIS VEHICLE I COULD SMELL SOMETHING FUNNY WHEN DRIVING IT KIND OF LIKE AN OLD FILTER THAT NEEDED REPLACEMENT OR MILD GAS LIKE SMELL. I CALLED THE DEALER AND THEY SAID THE CAR I PURCHASED HASN'T BEEN USED FOR TOO LONG AND IT'S NORMAL TO EXPERIENCE THAT THE FIRST FEW WEEKS/MONTHS... SO I WENT THROUGH N AND PURCHASED A CAR AIRFRESHNER TO CAMOUFLAGE THE SMELL COMING OUT THE EXHAUST HEAT/AC FAN. IT WORKED A LITTLE BUT I WAS RUNNING OUT OF IT QUICKLY AND IF I DIDN'T CHANGED IT RIGHT AWAY THEN THE SMELL WILL COME BACK...I WILL AS T DRIVING IT MUCH WHEN I FIRST BOUGHT IT CAUSE I WAS STAY AT HOME MOM. I STARTED FEELING SICK WHEN I GOT A FULL TIME JOB BACK IN NOVEMBER AS I WAS DRIVING THE CAR FOR WORK (60MILES+ /DAY). I TOLD MY HUSBAND I WAS FEELING LIGHTHEADED, DIZZY AND LONG LASTING HEADACHES, HE SAID IT LIGHT BE FROM THE. NEW JOB AND I NEEDED TO AJUST BUT WHEN I HEARD ABOUT THE ISSUE GOING ON WITH FORD SUV'S I REALIZED THAT IT'S DEFINITELY MY CAR WHO'S MAKING ME SICK! IT ALSO EXPLAINS THE SMELL INSIDE THE VEHICLE,...WHEN I TOLD MY HUSBAND HE HAD A GOOD LAUGH AT ME EVEN THOUGH I PULLED THE NEWS REPORT FOR HIM, SO WE SWITCHED CARS FOR FEW WEEKS AND HE STARTED EXPERIENCING THE SAME SYMPTOMS WHILE DRIVING MY FORD. WE TALKED TO OUR FORD SERVICE DEPARTMENT BUT THEY DENIED ANYTHING WRONG WITH THE CAR
Corrective Action:
WHEN I FIRST PURCHASE THIS VEHICLE I COULD SMELL SOMETHING FUNNY WHEN DRIVING IT KIND OF LIKE AN OLD FILTER THAT NEEDED REPLACEMENT OR MILD GAS LIKE SMELL. I CALLED THE DEALER AND THEY SAID THE CAR I PURCHASED HASN'T BEEN USED FOR TOO LONG AND IT'S NORMAL TO EXPERIENCE THAT THE FIRST FEW WEEKS/MONTHS... SO I WENT THROUGH N AND PURCHASED A CAR AIRFRESHNER TO CAMOUFLAGE THE SMELL COMING OUT THE EXHAUST HEAT/AC FAN. IT WORKED A LITTLE BUT I WAS RUNNING OUT OF IT QUICKLY AND IF I DIDN'T CHANGED IT RIGHT AWAY THEN THE SMELL WILL COME BACK...I WILL AS T DRIVING IT MUCH WHEN I FIRST BOUGHT IT CAUSE I WAS STAY AT HOME MOM. I STARTED FEELING SICK WHEN I GOT A FULL TIME JOB BACK IN NOVEMBER AS I WAS DRIVING THE CAR FOR WORK (60MILES+ /DAY). I TOLD MY HUSBAND I WAS FEELING LIGHTHEADED, DIZZY AND LONG LASTING HEADACHES, HE SAID IT LIGHT BE FROM THE. NEW JOB AND I NEEDED TO AJUST BUT WHEN I HEARD ABOUT THE ISSUE GOING ON WITH FORD SUV'S I REALIZED THAT IT'S DEFINITELY MY CAR WHO'S MAKING ME SICK! IT ALSO EXPLAINS THE SMELL INSIDE THE VEHICLE,...WHEN I TOLD MY HUSBAND HE HAD A GOOD LAUGH AT ME EVEN THOUGH I PULLED THE NEWS REPORT FOR HIM, SO WE SWITCHED CARS FOR FEW WEEKS AND HE STARTED EXPERIENCING THE SAME SYMPTOMS WHILE DRIVING MY FORD. WE TALKED TO OUR FORD SERVICE DEPARTMENT BUT THEY DENIED ANYTHING WRONG WITH THE CAR
Additional Notes:
WHEN I FIRST PURCHASE THIS VEHICLE I COULD SMELL SOMETHING FUNNY WHEN DRIVING IT KIND OF LIKE AN OLD FILTER THAT NEEDED REPLACEMENT OR MILD GAS LIKE SMELL. I CALLED THE DEALER AND THEY SAID THE CAR I PURCHASED HASN'T BEEN USED FOR TOO LONG AND IT'S NORMAL TO EXPERIENCE THAT THE FIRST FEW WEEKS/MONTHS... SO I WENT THROUGH N AND PURCHASED A CAR AIRFRESHNER TO CAMOUFLAGE THE SMELL COMING OUT THE EXHAUST HEAT/AC FAN. IT WORKED A LITTLE BUT I WAS RUNNING OUT OF IT QUICKLY AND IF I DIDN'T CHANGED IT RIGHT AWAY THEN THE SMELL WILL COME BACK...I WILL AS T DRIVING IT MUCH WHEN I FIRST BOUGHT IT CAUSE I WAS STAY AT HOME MOM. I STARTED FEELING SICK WHEN I GOT A FULL TIME JOB BACK IN NOVEMBER AS I WAS DRIVING THE CAR FOR WORK (60MILES+ /DAY). I TOLD MY HUSBAND I WAS FEELING LIGHTHEADED, DIZZY AND LONG LASTING HEADACHES, HE SAID IT LIGHT BE FROM THE. NEW JOB AND I NEEDED TO AJUST BUT WHEN I HEARD ABOUT THE ISSUE GOING ON WITH FORD SUV'S I REALIZED THAT IT'S DEFINITELY MY CAR WHO'S MAKING ME SICK! IT ALSO EXPLAINS THE SMELL INSIDE THE VEHICLE,...WHEN I TOLD MY HUSBAND HE HAD A GOOD LAUGH AT ME EVEN THOUGH I PULLED THE NEWS REPORT FOR HIM, SO WE SWITCHED CARS FOR FEW WEEKS AND HE STARTED EXPERIENCING THE SAME SYMPTOMS WHILE DRIVING MY FORD. WE TALKED TO OUR FORD SERVICE DEPARTMENT BUT THEY DENIED ANYTHING WRONG WITH THE CAR
Mfg Campaign: 11074208
Recall Date: Feb 21, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING THE VEHICLE IN HEAVY TRAFFIC ON A CITY STREET I LOST POWER. THE VEHICLE WOULD NOT SHIFT INTO GEAR. WHEN I PARKED THE VEHICLE IT WOULD NOT GO IN REVERSE. I HAD TO PUT THE VEHICLE IN NEUTRAL AND GET PUSHED OUT OF THE PARKING LOT. THE VEHICLE WOULD NOT SHIFT INTO GEAR TO DRIVE HOME. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THE SECOND TIME THIS HAPPENED I WAS ON A 600+ MILE TRIP OUT OF STATE. I WAS DRIVING AT HIGH SPEED ON THE INTERSTATE. I TOOK THE VEHICLE TO A DEALERSHIP WHEN I REACHED MY DESTINATION. THERE SERVICE DEPARTMENT COULD NOT FIT ME IN T LOOK AT IT. I DROVE THE VEHICLE DIRECTLY TO THE DEALERSHIP WHEN I RETURNED HOME. THE THIRD AND FOURTH TIME I WAS 150 MILES FROM HOME. I WAS DRIVING IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY. THE ISSUE ALSO HAPPENED WHEN THE CAR WAS STATIONARY SITTING AT A STOP LIGHT THEN ATTEMPTED TO PROCEED INTO TRAFFIC. I HAVE HAD THE SAME ISSUE 4 TIMES WITHOUT THE "NONCONFORMITY" BEING RESOLVED. I HAVE TAKEN IT INTO THE DEALER 3 TIMES FOR SERVICE. THE VEHICLE HAS BEEN OUT OF SERVICE GREATER THAN 15 DAYS. CARFAX INDICATE THE ELECTRIC THROTTLE BODY WAS REPAIRED A MONTH BEFORE I PURCHASED THE VEHICLE. THAT INFORMATION WAS NOT DISCLOSED TO ME AT THE TIME OF PURCHASE BY THE DEALERSHIP.
Corrective Action:
WHILE DRIVING THE VEHICLE IN HEAVY TRAFFIC ON A CITY STREET I LOST POWER. THE VEHICLE WOULD NOT SHIFT INTO GEAR. WHEN I PARKED THE VEHICLE IT WOULD NOT GO IN REVERSE. I HAD TO PUT THE VEHICLE IN NEUTRAL AND GET PUSHED OUT OF THE PARKING LOT. THE VEHICLE WOULD NOT SHIFT INTO GEAR TO DRIVE HOME. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THE SECOND TIME THIS HAPPENED I WAS ON A 600+ MILE TRIP OUT OF STATE. I WAS DRIVING AT HIGH SPEED ON THE INTERSTATE. I TOOK THE VEHICLE TO A DEALERSHIP WHEN I REACHED MY DESTINATION. THERE SERVICE DEPARTMENT COULD NOT FIT ME IN T LOOK AT IT. I DROVE THE VEHICLE DIRECTLY TO THE DEALERSHIP WHEN I RETURNED HOME. THE THIRD AND FOURTH TIME I WAS 150 MILES FROM HOME. I WAS DRIVING IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY. THE ISSUE ALSO HAPPENED WHEN THE CAR WAS STATIONARY SITTING AT A STOP LIGHT THEN ATTEMPTED TO PROCEED INTO TRAFFIC. I HAVE HAD THE SAME ISSUE 4 TIMES WITHOUT THE "NONCONFORMITY" BEING RESOLVED. I HAVE TAKEN IT INTO THE DEALER 3 TIMES FOR SERVICE. THE VEHICLE HAS BEEN OUT OF SERVICE GREATER THAN 15 DAYS. CARFAX INDICATE THE ELECTRIC THROTTLE BODY WAS REPAIRED A MONTH BEFORE I PURCHASED THE VEHICLE. THAT INFORMATION WAS NOT DISCLOSED TO ME AT THE TIME OF PURCHASE BY THE DEALERSHIP.
Additional Notes:
WHILE DRIVING THE VEHICLE IN HEAVY TRAFFIC ON A CITY STREET I LOST POWER. THE VEHICLE WOULD NOT SHIFT INTO GEAR. WHEN I PARKED THE VEHICLE IT WOULD NOT GO IN REVERSE. I HAD TO PUT THE VEHICLE IN NEUTRAL AND GET PUSHED OUT OF THE PARKING LOT. THE VEHICLE WOULD NOT SHIFT INTO GEAR TO DRIVE HOME. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THE SECOND TIME THIS HAPPENED I WAS ON A 600+ MILE TRIP OUT OF STATE. I WAS DRIVING AT HIGH SPEED ON THE INTERSTATE. I TOOK THE VEHICLE TO A DEALERSHIP WHEN I REACHED MY DESTINATION. THERE SERVICE DEPARTMENT COULD NOT FIT ME IN T LOOK AT IT. I DROVE THE VEHICLE DIRECTLY TO THE DEALERSHIP WHEN I RETURNED HOME. THE THIRD AND FOURTH TIME I WAS 150 MILES FROM HOME. I WAS DRIVING IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY. THE ISSUE ALSO HAPPENED WHEN THE CAR WAS STATIONARY SITTING AT A STOP LIGHT THEN ATTEMPTED TO PROCEED INTO TRAFFIC. I HAVE HAD THE SAME ISSUE 4 TIMES WITHOUT THE "NONCONFORMITY" BEING RESOLVED. I HAVE TAKEN IT INTO THE DEALER 3 TIMES FOR SERVICE. THE VEHICLE HAS BEEN OUT OF SERVICE GREATER THAN 15 DAYS. CARFAX INDICATE THE ELECTRIC THROTTLE BODY WAS REPAIRED A MONTH BEFORE I PURCHASED THE VEHICLE. THAT INFORMATION WAS NOT DISCLOSED TO ME AT THE TIME OF PURCHASE BY THE DEALERSHIP.
Mfg Campaign: 11073338
Recall Date: Feb 17, 2018
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
LOSS OF STEERING WHILE TRAVELING 70MPH, ON EXPRESSWAY,EXACTLY LIKE RECALL ON PREVIOUS YEARS. HAD DEALER FIX JAN 2016 ONLY TO GO OUT AGAIN IN JAN 6,2017, WITH 37000 MILES. DEALER REPAIRED WITH UPDATED PART. NEEDS TO BE INCLUDED WITH RECALL. RECALL 14S06 (14V286000 STEERING: ELECTRIC POWER ASSIST SYSTEM),
Corrective Action:
LOSS OF STEERING WHILE TRAVELING 70MPH, ON EXPRESSWAY,EXACTLY LIKE RECALL ON PREVIOUS YEARS. HAD DEALER FIX JAN 2016 ONLY TO GO OUT AGAIN IN JAN 6,2017, WITH 37000 MILES. DEALER REPAIRED WITH UPDATED PART. NEEDS TO BE INCLUDED WITH RECALL. RECALL 14S06 (14V286000 STEERING: ELECTRIC POWER ASSIST SYSTEM),
Additional Notes:
LOSS OF STEERING WHILE TRAVELING 70MPH, ON EXPRESSWAY,EXACTLY LIKE RECALL ON PREVIOUS YEARS. HAD DEALER FIX JAN 2016 ONLY TO GO OUT AGAIN IN JAN 6,2017, WITH 37000 MILES. DEALER REPAIRED WITH UPDATED PART. NEEDS TO BE INCLUDED WITH RECALL. RECALL 14S06 (14V286000 STEERING: ELECTRIC POWER ASSIST SYSTEM),
Mfg Campaign: 11072842
Recall Date: Feb 14, 2018
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
BOUGHT A 2016 FORD EXPLORER SPORT IN NOV.2016 USED WITH 20K MILES. AS I WAS DRIVING HOME I NOTICED A HORRIBLE SMELL AND THOUGHT IT WAS JUST SOMETHING IN THE AREA NEVER DREAMING IT WAS THE CAR! I DID A LITTLE RESEARCH AND FOUND THE CAR HAD A RECALL ON IT. THE SMELL IS HORRIBLE, SO BAD WE HAVE TO RIDE WITH THE WINDOWS DOWN. IM NOT SURE WHY THE DEALERSHIP WAS EVEN ALLOWED TO SELL THE CAR TO ME WITH DISCLOSING THIS PROBLEM. I HAVE TAKEN THE CAR TO MY LOCAL FORD DEALERSHIP AND THEY ARE WAITING ON A RESPONSE FROM FORD. I WOULD LIKE THEM TO BUY THE CAR BACK FROM ME.I AM DRIVING A 2003 CAR NOW WITH 150K MILES BECAUSE I CANNOT DRIVE MY NEW CAR.
Corrective Action:
BOUGHT A 2016 FORD EXPLORER SPORT IN NOV.2016 USED WITH 20K MILES. AS I WAS DRIVING HOME I NOTICED A HORRIBLE SMELL AND THOUGHT IT WAS JUST SOMETHING IN THE AREA NEVER DREAMING IT WAS THE CAR! I DID A LITTLE RESEARCH AND FOUND THE CAR HAD A RECALL ON IT. THE SMELL IS HORRIBLE, SO BAD WE HAVE TO RIDE WITH THE WINDOWS DOWN. IM NOT SURE WHY THE DEALERSHIP WAS EVEN ALLOWED TO SELL THE CAR TO ME WITH DISCLOSING THIS PROBLEM. I HAVE TAKEN THE CAR TO MY LOCAL FORD DEALERSHIP AND THEY ARE WAITING ON A RESPONSE FROM FORD. I WOULD LIKE THEM TO BUY THE CAR BACK FROM ME.I AM DRIVING A 2003 CAR NOW WITH 150K MILES BECAUSE I CANNOT DRIVE MY NEW CAR.
Additional Notes:
BOUGHT A 2016 FORD EXPLORER SPORT IN NOV.2016 USED WITH 20K MILES. AS I WAS DRIVING HOME I NOTICED A HORRIBLE SMELL AND THOUGHT IT WAS JUST SOMETHING IN THE AREA NEVER DREAMING IT WAS THE CAR! I DID A LITTLE RESEARCH AND FOUND THE CAR HAD A RECALL ON IT. THE SMELL IS HORRIBLE, SO BAD WE HAVE TO RIDE WITH THE WINDOWS DOWN. IM NOT SURE WHY THE DEALERSHIP WAS EVEN ALLOWED TO SELL THE CAR TO ME WITH DISCLOSING THIS PROBLEM. I HAVE TAKEN THE CAR TO MY LOCAL FORD DEALERSHIP AND THEY ARE WAITING ON A RESPONSE FROM FORD. I WOULD LIKE THEM TO BUY THE CAR BACK FROM ME.I AM DRIVING A 2003 CAR NOW WITH 150K MILES BECAUSE I CANNOT DRIVE MY NEW CAR.
Mfg Campaign: 11072488
Recall Date: Feb 13, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOUGHT A 2016 FORD EXPLORER SPORT IN NOV.2016 USED WITH 20K MILES. AS I WAS DRIVING HOME I NOTICED A HORRIBLE SMELL AND THOUGHT IT WAS JUST SOMETHING IN THE AREA NEVER DREAMING IT WAS THE CAR! I DID A LITTLE RESEARCH AND FOUND THE CAR HAD A RECALL ON IT. THE SMELL IS HORRIBLE, SO BAD WE HAVE TO RIDE WITH THE WINDOWS DOWN. IM NOT SURE WHY THE DEALERSHIP WAS EVEN ALLOWED TO SELL THE CAR TO ME WITH DISCLOSING THIS PROBLEM. I HAVE TAKEN THE CAR TO MY LOCAL FORD DEALERSHIP AND THEY ARE WAITING ON A RESPONSE FROM FORD. I WOULD LIKE THEM TO BUY THE CAR BACK FROM ME.I AM DRIVING A 2003 CAR NOW WITH 150K MILES BECAUSE I CANNOT DRIVE MY NEW CAR.
Corrective Action:
BOUGHT A 2016 FORD EXPLORER SPORT IN NOV.2016 USED WITH 20K MILES. AS I WAS DRIVING HOME I NOTICED A HORRIBLE SMELL AND THOUGHT IT WAS JUST SOMETHING IN THE AREA NEVER DREAMING IT WAS THE CAR! I DID A LITTLE RESEARCH AND FOUND THE CAR HAD A RECALL ON IT. THE SMELL IS HORRIBLE, SO BAD WE HAVE TO RIDE WITH THE WINDOWS DOWN. IM NOT SURE WHY THE DEALERSHIP WAS EVEN ALLOWED TO SELL THE CAR TO ME WITH DISCLOSING THIS PROBLEM. I HAVE TAKEN THE CAR TO MY LOCAL FORD DEALERSHIP AND THEY ARE WAITING ON A RESPONSE FROM FORD. I WOULD LIKE THEM TO BUY THE CAR BACK FROM ME.I AM DRIVING A 2003 CAR NOW WITH 150K MILES BECAUSE I CANNOT DRIVE MY NEW CAR.
Additional Notes:
BOUGHT A 2016 FORD EXPLORER SPORT IN NOV.2016 USED WITH 20K MILES. AS I WAS DRIVING HOME I NOTICED A HORRIBLE SMELL AND THOUGHT IT WAS JUST SOMETHING IN THE AREA NEVER DREAMING IT WAS THE CAR! I DID A LITTLE RESEARCH AND FOUND THE CAR HAD A RECALL ON IT. THE SMELL IS HORRIBLE, SO BAD WE HAVE TO RIDE WITH THE WINDOWS DOWN. IM NOT SURE WHY THE DEALERSHIP WAS EVEN ALLOWED TO SELL THE CAR TO ME WITH DISCLOSING THIS PROBLEM. I HAVE TAKEN THE CAR TO MY LOCAL FORD DEALERSHIP AND THEY ARE WAITING ON A RESPONSE FROM FORD. I WOULD LIKE THEM TO BUY THE CAR BACK FROM ME.I AM DRIVING A 2003 CAR NOW WITH 150K MILES BECAUSE I CANNOT DRIVE MY NEW CAR.
Mfg Campaign: 11072488
Recall Date: Feb 13, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IN OCTOBER 2017 I STARTED EXPERIENCING HEADACHES, LUNG CONGESTION, SINUS DRAINAGE AND OVERALL FATIGUE. I NORMALLY WORK OUT AT THE GYM 4 OR 5 DAYS A WEEK BUT GOT TO THE POINT THAT I WAS COUGHING TO MUCH TO EXERCISE. MT BLOOD PRESSURE WENT UP AS WELL AS MY BLOOD SUGAR LEVELS. I PUT MY EXPLORER IN FOR SERVICE TWICE BECAUSE OF THE SMELL. THE SMELL WAS STRONGEST WHEN I WAS DRIVING (ABOUT ONE HOUR TO AND FROM WORK) WITH THE HEAT ON. THE SMELL GOT BETTER WHEN I SET THE VENTS TO CYCLE THE INTERNAL AIR.
Corrective Action:
IN OCTOBER 2017 I STARTED EXPERIENCING HEADACHES, LUNG CONGESTION, SINUS DRAINAGE AND OVERALL FATIGUE. I NORMALLY WORK OUT AT THE GYM 4 OR 5 DAYS A WEEK BUT GOT TO THE POINT THAT I WAS COUGHING TO MUCH TO EXERCISE. MT BLOOD PRESSURE WENT UP AS WELL AS MY BLOOD SUGAR LEVELS. I PUT MY EXPLORER IN FOR SERVICE TWICE BECAUSE OF THE SMELL. THE SMELL WAS STRONGEST WHEN I WAS DRIVING (ABOUT ONE HOUR TO AND FROM WORK) WITH THE HEAT ON. THE SMELL GOT BETTER WHEN I SET THE VENTS TO CYCLE THE INTERNAL AIR.
Additional Notes:
IN OCTOBER 2017 I STARTED EXPERIENCING HEADACHES, LUNG CONGESTION, SINUS DRAINAGE AND OVERALL FATIGUE. I NORMALLY WORK OUT AT THE GYM 4 OR 5 DAYS A WEEK BUT GOT TO THE POINT THAT I WAS COUGHING TO MUCH TO EXERCISE. MT BLOOD PRESSURE WENT UP AS WELL AS MY BLOOD SUGAR LEVELS. I PUT MY EXPLORER IN FOR SERVICE TWICE BECAUSE OF THE SMELL. THE SMELL WAS STRONGEST WHEN I WAS DRIVING (ABOUT ONE HOUR TO AND FROM WORK) WITH THE HEAT ON. THE SMELL GOT BETTER WHEN I SET THE VENTS TO CYCLE THE INTERNAL AIR.
Mfg Campaign: 11072503
Recall Date: Feb 13, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2016 FORD EXPLORER ACCELERATES WHILE DRIVING. MY VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP SINCE 12/26/17. I AM CURRENTLY IN A LOANER VEHICLE. RECEIVE UPDATE FIRST WEEK OF FEB 2018 THAT THE TRANSMISSION DEPT WAS BEHIND AND THAT THEY WILL LET ME KNOW AS SOON AS POSSIBLE IF I NEED A NEW TRANSMISSION.
Corrective Action:
2016 FORD EXPLORER ACCELERATES WHILE DRIVING. MY VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP SINCE 12/26/17. I AM CURRENTLY IN A LOANER VEHICLE. RECEIVE UPDATE FIRST WEEK OF FEB 2018 THAT THE TRANSMISSION DEPT WAS BEHIND AND THAT THEY WILL LET ME KNOW AS SOON AS POSSIBLE IF I NEED A NEW TRANSMISSION.
Additional Notes:
2016 FORD EXPLORER ACCELERATES WHILE DRIVING. MY VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP SINCE 12/26/17. I AM CURRENTLY IN A LOANER VEHICLE. RECEIVE UPDATE FIRST WEEK OF FEB 2018 THAT THE TRANSMISSION DEPT WAS BEHIND AND THAT THEY WILL LET ME KNOW AS SOON AS POSSIBLE IF I NEED A NEW TRANSMISSION.
Mfg Campaign: 11072766
Recall Date: Feb 13, 2018
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2016 FORD EXPLORER ACCELERATES WHILE DRIVING. MY VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP SINCE 12/26/17. I AM CURRENTLY IN A LOANER VEHICLE. RECEIVE UPDATE FIRST WEEK OF FEB 2018 THAT THE TRANSMISSION DEPT WAS BEHIND AND THAT THEY WILL LET ME KNOW AS SOON AS POSSIBLE IF I NEED A NEW TRANSMISSION.
Corrective Action:
2016 FORD EXPLORER ACCELERATES WHILE DRIVING. MY VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP SINCE 12/26/17. I AM CURRENTLY IN A LOANER VEHICLE. RECEIVE UPDATE FIRST WEEK OF FEB 2018 THAT THE TRANSMISSION DEPT WAS BEHIND AND THAT THEY WILL LET ME KNOW AS SOON AS POSSIBLE IF I NEED A NEW TRANSMISSION.
Additional Notes:
2016 FORD EXPLORER ACCELERATES WHILE DRIVING. MY VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP SINCE 12/26/17. I AM CURRENTLY IN A LOANER VEHICLE. RECEIVE UPDATE FIRST WEEK OF FEB 2018 THAT THE TRANSMISSION DEPT WAS BEHIND AND THAT THEY WILL LET ME KNOW AS SOON AS POSSIBLE IF I NEED A NEW TRANSMISSION.
Mfg Campaign: 11072766
Recall Date: Feb 13, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2016 FORD EXPLORER ACCELERATES WHILE DRIVING. MY VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP SINCE 12/26/17. I AM CURRENTLY IN A LOANER VEHICLE. RECEIVE UPDATE FIRST WEEK OF FEB 2018 THAT THE TRANSMISSION DEPT WAS BEHIND AND THAT THEY WILL LET ME KNOW AS SOON AS POSSIBLE IF I NEED A NEW TRANSMISSION.
Corrective Action:
2016 FORD EXPLORER ACCELERATES WHILE DRIVING. MY VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP SINCE 12/26/17. I AM CURRENTLY IN A LOANER VEHICLE. RECEIVE UPDATE FIRST WEEK OF FEB 2018 THAT THE TRANSMISSION DEPT WAS BEHIND AND THAT THEY WILL LET ME KNOW AS SOON AS POSSIBLE IF I NEED A NEW TRANSMISSION.
Additional Notes:
2016 FORD EXPLORER ACCELERATES WHILE DRIVING. MY VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP SINCE 12/26/17. I AM CURRENTLY IN A LOANER VEHICLE. RECEIVE UPDATE FIRST WEEK OF FEB 2018 THAT THE TRANSMISSION DEPT WAS BEHIND AND THAT THEY WILL LET ME KNOW AS SOON AS POSSIBLE IF I NEED A NEW TRANSMISSION.
Mfg Campaign: 11072766
Recall Date: Feb 13, 2018
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