Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE WATER PUMP LEAKED FLUID WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO STEVENS FORD OF MILFORD (717 BRIDGEPORT AVE, MILFORD, CT 06460) WHERE SHE WAS INFORMED THAT THE VEHICLE NEEDED A NEW WATER PUMP. THE CONTACT DECLINED THE REPAIR. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE HAD THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE WATER PUMP LEAKED FLUID WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO STEVENS FORD OF MILFORD (717 BRIDGEPORT AVE, MILFORD, CT 06460) WHERE SHE WAS INFORMED THAT THE VEHICLE NEEDED A NEW WATER PUMP. THE CONTACT DECLINED THE REPAIR. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE HAD THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE WATER PUMP LEAKED FLUID WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO STEVENS FORD OF MILFORD (717 BRIDGEPORT AVE, MILFORD, CT 06460) WHERE SHE WAS INFORMED THAT THE VEHICLE NEEDED A NEW WATER PUMP. THE CONTACT DECLINED THE REPAIR. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE SHE HAD THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Mfg Campaign: 11398521
Recall Date: Mar 1, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THIS VEHICLE ALMOST TOOK MY LIFE THE OTHER DAY. ALMOST JUST AS SCARY IS THE FACT THAT THIS ISSUE IS WIDELY REPORTED ON THESE VEHICLES FROM 2011 ON AND FORD HAS ZERO RECALL FOR IT. I WAS ON THE FREEWAY THE OTHER DAY GOING ABOUT 70MPH WHEN INSIDE OF 10 SECONDS (WHILE ON A BEND IN THE ROAD) MY DASH LIT UP AND MY STEERING LOCKED!!! AT 70 MPH!!! I ALMOST HIT 3 CARS WHILE TRYING TO SLOW DOWN AS I COULD ONLY GO STRAIGHT. WHEN I SAY LOCKED, I MEAN AS IF IT WAS CEMENTED IN PLACE. THE DASH READS 'STEERING LOSS STOP SAFELY', 'SERVICE ADVANCETRAC', 'HILL START ASSIST NOT AVAILABLE'. THIS COULD HAVE LIKED NOT ONLY ME BUT OTHER MOTORISTS THIS DAY. ON TOP OF THE INCREDIBLE CONCERN OF SAFETY, THE 'HEAD IN THE SAND' MENTALITY THAT FORD HAS ON THIS ISSUE IS DISGUSTING, AS THEY'RE ALSO LEAVING OWNERS WITH $5000-$10000 REPAIR BILLS DUE TO THIS ISSUE. THIS WAS THE LAST STRAW WITH FORD, AFTER 20 YEARS, I'M DONE.
Corrective Action:
THIS VEHICLE ALMOST TOOK MY LIFE THE OTHER DAY. ALMOST JUST AS SCARY IS THE FACT THAT THIS ISSUE IS WIDELY REPORTED ON THESE VEHICLES FROM 2011 ON AND FORD HAS ZERO RECALL FOR IT. I WAS ON THE FREEWAY THE OTHER DAY GOING ABOUT 70MPH WHEN INSIDE OF 10 SECONDS (WHILE ON A BEND IN THE ROAD) MY DASH LIT UP AND MY STEERING LOCKED!!! AT 70 MPH!!! I ALMOST HIT 3 CARS WHILE TRYING TO SLOW DOWN AS I COULD ONLY GO STRAIGHT. WHEN I SAY LOCKED, I MEAN AS IF IT WAS CEMENTED IN PLACE. THE DASH READS 'STEERING LOSS STOP SAFELY', 'SERVICE ADVANCETRAC', 'HILL START ASSIST NOT AVAILABLE'. THIS COULD HAVE LIKED NOT ONLY ME BUT OTHER MOTORISTS THIS DAY. ON TOP OF THE INCREDIBLE CONCERN OF SAFETY, THE 'HEAD IN THE SAND' MENTALITY THAT FORD HAS ON THIS ISSUE IS DISGUSTING, AS THEY'RE ALSO LEAVING OWNERS WITH $5000-$10000 REPAIR BILLS DUE TO THIS ISSUE. THIS WAS THE LAST STRAW WITH FORD, AFTER 20 YEARS, I'M DONE.
Additional Notes:
THIS VEHICLE ALMOST TOOK MY LIFE THE OTHER DAY. ALMOST JUST AS SCARY IS THE FACT THAT THIS ISSUE IS WIDELY REPORTED ON THESE VEHICLES FROM 2011 ON AND FORD HAS ZERO RECALL FOR IT. I WAS ON THE FREEWAY THE OTHER DAY GOING ABOUT 70MPH WHEN INSIDE OF 10 SECONDS (WHILE ON A BEND IN THE ROAD) MY DASH LIT UP AND MY STEERING LOCKED!!! AT 70 MPH!!! I ALMOST HIT 3 CARS WHILE TRYING TO SLOW DOWN AS I COULD ONLY GO STRAIGHT. WHEN I SAY LOCKED, I MEAN AS IF IT WAS CEMENTED IN PLACE. THE DASH READS 'STEERING LOSS STOP SAFELY', 'SERVICE ADVANCETRAC', 'HILL START ASSIST NOT AVAILABLE'. THIS COULD HAVE LIKED NOT ONLY ME BUT OTHER MOTORISTS THIS DAY. ON TOP OF THE INCREDIBLE CONCERN OF SAFETY, THE 'HEAD IN THE SAND' MENTALITY THAT FORD HAS ON THIS ISSUE IS DISGUSTING, AS THEY'RE ALSO LEAVING OWNERS WITH $5000-$10000 REPAIR BILLS DUE TO THIS ISSUE. THIS WAS THE LAST STRAW WITH FORD, AFTER 20 YEARS, I'M DONE.
Mfg Campaign: 11398251
Recall Date: Feb 28, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
VEHICLE STARTED TO MISFIRE AS I WAS DRIVING. IT WOULD GET WORSE EVERY TIME I WAS IDLE AT STOP LIGHTS. HAD TO PULL OVER TO ASSESS THE SITUATION AND I SHORTLY SCHEDULED A SERVICE APPOINTMENT WITH A FORD DEALERSHIP. FORD TECHS SAID IT WAS THE SPARK PLUGS AND COILS. HAD ALL 6 SPARK PLUGS & COILS REPLACED BUT THE ISSUE CONTINUED. STILL NO RESOLUTION AS OF TODAY. VEHICLE ONLY HAS 47K MILES.
Corrective Action:
VEHICLE STARTED TO MISFIRE AS I WAS DRIVING. IT WOULD GET WORSE EVERY TIME I WAS IDLE AT STOP LIGHTS. HAD TO PULL OVER TO ASSESS THE SITUATION AND I SHORTLY SCHEDULED A SERVICE APPOINTMENT WITH A FORD DEALERSHIP. FORD TECHS SAID IT WAS THE SPARK PLUGS AND COILS. HAD ALL 6 SPARK PLUGS & COILS REPLACED BUT THE ISSUE CONTINUED. STILL NO RESOLUTION AS OF TODAY. VEHICLE ONLY HAS 47K MILES.
Additional Notes:
VEHICLE STARTED TO MISFIRE AS I WAS DRIVING. IT WOULD GET WORSE EVERY TIME I WAS IDLE AT STOP LIGHTS. HAD TO PULL OVER TO ASSESS THE SITUATION AND I SHORTLY SCHEDULED A SERVICE APPOINTMENT WITH A FORD DEALERSHIP. FORD TECHS SAID IT WAS THE SPARK PLUGS AND COILS. HAD ALL 6 SPARK PLUGS & COILS REPLACED BUT THE ISSUE CONTINUED. STILL NO RESOLUTION AS OF TODAY. VEHICLE ONLY HAS 47K MILES.
Mfg Campaign: 11397896
Recall Date: Feb 25, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT UPON MAKING A SHARP TURN FROM LEFT TO RIGHT AT A LOW RATE OF SPEED, AN ABNORMAL CLANKING SOUND WOULD EMIT FROM THE UNDERCARRIAGE OF THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO BALISE FORD OF CAPE COD (90 HIGH SCHOOL RD EXT, HYANNIS, MA 02601) WHERE THEY INFORMED HIM THAT THE VEHICLE HAD A BLOWN SHOCK. THE SECOND TIME, THE CONTACT WAS INFORMED THAT HE NEEDED A FULL STEERING RACK REPLACEMENT. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT UPON MAKING A SHARP TURN FROM LEFT TO RIGHT AT A LOW RATE OF SPEED, AN ABNORMAL CLANKING SOUND WOULD EMIT FROM THE UNDERCARRIAGE OF THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO BALISE FORD OF CAPE COD (90 HIGH SCHOOL RD EXT, HYANNIS, MA 02601) WHERE THEY INFORMED HIM THAT THE VEHICLE HAD A BLOWN SHOCK. THE SECOND TIME, THE CONTACT WAS INFORMED THAT HE NEEDED A FULL STEERING RACK REPLACEMENT. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT UPON MAKING A SHARP TURN FROM LEFT TO RIGHT AT A LOW RATE OF SPEED, AN ABNORMAL CLANKING SOUND WOULD EMIT FROM THE UNDERCARRIAGE OF THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO BALISE FORD OF CAPE COD (90 HIGH SCHOOL RD EXT, HYANNIS, MA 02601) WHERE THEY INFORMED HIM THAT THE VEHICLE HAD A BLOWN SHOCK. THE SECOND TIME, THE CONTACT WAS INFORMED THAT HE NEEDED A FULL STEERING RACK REPLACEMENT. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 11397925
Recall Date: Feb 25, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE HOOD OF THE VEHICLE IS RUSTING ALONG THE FRONT EDGE. IT STARTED WITH A SMALL AREA AT FIRST A YEAR AGO BY BUBBLING UP FROM UNDERNEATH. NOW THERE ARE SEVERAL VISIBLE AREAS ALONG THE FRONT EDGE OF THE HOOD DOING THE SAME. IT'S A MATTER OF TIME TIL THE RUST BREAKS THRU THE PAINT. 5 YEARS OLD AND I LIVE IN MD. MILD WINTERS. SHOULDN'T HAPPEN.
Corrective Action:
THE HOOD OF THE VEHICLE IS RUSTING ALONG THE FRONT EDGE. IT STARTED WITH A SMALL AREA AT FIRST A YEAR AGO BY BUBBLING UP FROM UNDERNEATH. NOW THERE ARE SEVERAL VISIBLE AREAS ALONG THE FRONT EDGE OF THE HOOD DOING THE SAME. IT'S A MATTER OF TIME TIL THE RUST BREAKS THRU THE PAINT. 5 YEARS OLD AND I LIVE IN MD. MILD WINTERS. SHOULDN'T HAPPEN.
Additional Notes:
THE HOOD OF THE VEHICLE IS RUSTING ALONG THE FRONT EDGE. IT STARTED WITH A SMALL AREA AT FIRST A YEAR AGO BY BUBBLING UP FROM UNDERNEATH. NOW THERE ARE SEVERAL VISIBLE AREAS ALONG THE FRONT EDGE OF THE HOOD DOING THE SAME. IT'S A MATTER OF TIME TIL THE RUST BREAKS THRU THE PAINT. 5 YEARS OLD AND I LIVE IN MD. MILD WINTERS. SHOULDN'T HAPPEN.
Mfg Campaign: 11397268
Recall Date: Feb 22, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE TRAVELING AT APPROXIMATELY 70 MPH THE PASSENGER SIDE WINDSHIELD PILLAR MOLDING DEPARTED THE VEHICLE. WHILE RESEARCHING PART NUMBERS AND REPAIRS ONLINE I HAVE NOTICED THIS APPEARS TO BE A COMMON PROBLEM FOR EXPLORERS FROM 2011- 2018. ALSO SEEMS SOMEWHAT RELATED TO THE CURRENT RECALL FOR EXPLORER ROOF RACKS THAT USE SOME OF THE SAME MOUNTING HARDWARE. PARTS SEPARATING FROM VEHICLES AT HIGHWAY SPEEDS CREATES HIGH RISK OF INCIDENTS.
Corrective Action:
WHILE TRAVELING AT APPROXIMATELY 70 MPH THE PASSENGER SIDE WINDSHIELD PILLAR MOLDING DEPARTED THE VEHICLE. WHILE RESEARCHING PART NUMBERS AND REPAIRS ONLINE I HAVE NOTICED THIS APPEARS TO BE A COMMON PROBLEM FOR EXPLORERS FROM 2011- 2018. ALSO SEEMS SOMEWHAT RELATED TO THE CURRENT RECALL FOR EXPLORER ROOF RACKS THAT USE SOME OF THE SAME MOUNTING HARDWARE. PARTS SEPARATING FROM VEHICLES AT HIGHWAY SPEEDS CREATES HIGH RISK OF INCIDENTS.
Additional Notes:
WHILE TRAVELING AT APPROXIMATELY 70 MPH THE PASSENGER SIDE WINDSHIELD PILLAR MOLDING DEPARTED THE VEHICLE. WHILE RESEARCHING PART NUMBERS AND REPAIRS ONLINE I HAVE NOTICED THIS APPEARS TO BE A COMMON PROBLEM FOR EXPLORERS FROM 2011- 2018. ALSO SEEMS SOMEWHAT RELATED TO THE CURRENT RECALL FOR EXPLORER ROOF RACKS THAT USE SOME OF THE SAME MOUNTING HARDWARE. PARTS SEPARATING FROM VEHICLES AT HIGHWAY SPEEDS CREATES HIGH RISK OF INCIDENTS.
Mfg Campaign: 11397294
Recall Date: Feb 22, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I'M EXPERIENCING LIMP MODE. WHILE DRIVING AT ANY SPEED THE TRUCK LOSES POWER AND CUTS BACK ALMOST LIKE I PUT IT IN PARK WHILE DRIVING. THE WRENCH AND ENGINE LIGHTS ARE ON.
Corrective Action:
I'M EXPERIENCING LIMP MODE. WHILE DRIVING AT ANY SPEED THE TRUCK LOSES POWER AND CUTS BACK ALMOST LIKE I PUT IT IN PARK WHILE DRIVING. THE WRENCH AND ENGINE LIGHTS ARE ON.
Additional Notes:
I'M EXPERIENCING LIMP MODE. WHILE DRIVING AT ANY SPEED THE TRUCK LOSES POWER AND CUTS BACK ALMOST LIKE I PUT IT IN PARK WHILE DRIVING. THE WRENCH AND ENGINE LIGHTS ARE ON.
Mfg Campaign: 11397414
Recall Date: Feb 22, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
94000 MILES THE TRANSFER CASE BURST AND WHEN 70000 MILES CHARGING CYCLE DOES NOT WORK , THE VEHICLE SUDDENLY STOPS.
Corrective Action:
94000 MILES THE TRANSFER CASE BURST AND WHEN 70000 MILES CHARGING CYCLE DOES NOT WORK , THE VEHICLE SUDDENLY STOPS.
Additional Notes:
94000 MILES THE TRANSFER CASE BURST AND WHEN 70000 MILES CHARGING CYCLE DOES NOT WORK , THE VEHICLE SUDDENLY STOPS.
Mfg Campaign: 11397473
Recall Date: Feb 22, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
94000 MILES THE TRANSFER CASE BURST AND WHEN 70000 MILES CHARGING CYCLE DOES NOT WORK , THE VEHICLE SUDDENLY STOPS.
Corrective Action:
94000 MILES THE TRANSFER CASE BURST AND WHEN 70000 MILES CHARGING CYCLE DOES NOT WORK , THE VEHICLE SUDDENLY STOPS.
Additional Notes:
94000 MILES THE TRANSFER CASE BURST AND WHEN 70000 MILES CHARGING CYCLE DOES NOT WORK , THE VEHICLE SUDDENLY STOPS.
Mfg Campaign: 11397473
Recall Date: Feb 22, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST FUMES IN THE CABIN. STATED SLOWLY AND PROGRESSIVE GOT WORSE. HEAVY FUMES AND NOT SAFELY DRIVABLE, FORD REPAIR SAID IT WAS THE PTU UNIT LEAKING ALLOWING EXHAUST FUMES IN THE CABIN THROUGH THE AIR FLOW SYSTEM. FORD SAID THE PTU WOULD HAVE TO BE REPLACED- $2,400. THE VEHICLE ONLY HAS 58,740 MILES. DEFINITELY A SAFETY AND HEALTH HAZARD. THIS HAPPENS WHEN VEHICLE IS RUNNING AND AFTER RUNNING AND PARKED IN GARAGE FILLS GARAGE WITH NOXIOUS ODOR OF EXHAUST SMELL.
Corrective Action:
EXHAUST FUMES IN THE CABIN. STATED SLOWLY AND PROGRESSIVE GOT WORSE. HEAVY FUMES AND NOT SAFELY DRIVABLE, FORD REPAIR SAID IT WAS THE PTU UNIT LEAKING ALLOWING EXHAUST FUMES IN THE CABIN THROUGH THE AIR FLOW SYSTEM. FORD SAID THE PTU WOULD HAVE TO BE REPLACED- $2,400. THE VEHICLE ONLY HAS 58,740 MILES. DEFINITELY A SAFETY AND HEALTH HAZARD. THIS HAPPENS WHEN VEHICLE IS RUNNING AND AFTER RUNNING AND PARKED IN GARAGE FILLS GARAGE WITH NOXIOUS ODOR OF EXHAUST SMELL.
Additional Notes:
EXHAUST FUMES IN THE CABIN. STATED SLOWLY AND PROGRESSIVE GOT WORSE. HEAVY FUMES AND NOT SAFELY DRIVABLE, FORD REPAIR SAID IT WAS THE PTU UNIT LEAKING ALLOWING EXHAUST FUMES IN THE CABIN THROUGH THE AIR FLOW SYSTEM. FORD SAID THE PTU WOULD HAVE TO BE REPLACED- $2,400. THE VEHICLE ONLY HAS 58,740 MILES. DEFINITELY A SAFETY AND HEALTH HAZARD. THIS HAPPENS WHEN VEHICLE IS RUNNING AND AFTER RUNNING AND PARKED IN GARAGE FILLS GARAGE WITH NOXIOUS ODOR OF EXHAUST SMELL.
Mfg Campaign: 11397228
Recall Date: Feb 21, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WIFE WAS SHOPPING IN ANOTHER CITY AND STEERING LOCKED UP WHEN SHE STARTED IT AFTER BEING PARKED IN A LOT ,WARNING SIGNALS CAME ON . TURNED EXPLORER OFF AND RESTARTED CAR AND DROVE FINE AND DROVE HOME 50 MILES . WENT TO HOCKEY GAME AT AN ARENA , CAME OUT AND STARTED CAR AND STEERING WAS HARD TO STEER ( NO POWER STEERING ) BUT MANAGED TO DRIVE HOME 2 MILES AND PUT IN GARAGE . LOOKED FOR POWER STEERING RESEVOUR AND THERE WAS NONE UNDER HOOD THINKING LOW ON FLUID . LOOKED IN OWNERS MANUAL AND SAW -- ALL ELECTRONIC ! DROVE IT TO DEALERSHIP NEXT DAY ( WEEKEND ) AND PARKED IT EVEN THOUGH IT WAS HARD TO STEER . GOOGLED THIS PROBLEM AND SAW ALL THE SAME PROBLEMS THAT OTHERS HAD WITH THIS STEERING GEAR ! WENT TO DEALER MONDAY MORNING AND THEY CHECKED IT OUT AND CALLED ME TO TELL ME IT WAS THE STEERING RACK THAT NEEDED TO BE REPLACED AT A COST OF APPROXIMATELY $ 2500 AND PART HAD TO COME OUT OF DETROIT AND WOULD TAKE A FEW DAYS TO GET HERE AND THEN REPAIR IT . CALLED ME YESTERDAY AND CAR WAS DONE ( $ 2395.91 ) WHY NO RECALLS ???
Corrective Action:
WIFE WAS SHOPPING IN ANOTHER CITY AND STEERING LOCKED UP WHEN SHE STARTED IT AFTER BEING PARKED IN A LOT ,WARNING SIGNALS CAME ON . TURNED EXPLORER OFF AND RESTARTED CAR AND DROVE FINE AND DROVE HOME 50 MILES . WENT TO HOCKEY GAME AT AN ARENA , CAME OUT AND STARTED CAR AND STEERING WAS HARD TO STEER ( NO POWER STEERING ) BUT MANAGED TO DRIVE HOME 2 MILES AND PUT IN GARAGE . LOOKED FOR POWER STEERING RESEVOUR AND THERE WAS NONE UNDER HOOD THINKING LOW ON FLUID . LOOKED IN OWNERS MANUAL AND SAW -- ALL ELECTRONIC ! DROVE IT TO DEALERSHIP NEXT DAY ( WEEKEND ) AND PARKED IT EVEN THOUGH IT WAS HARD TO STEER . GOOGLED THIS PROBLEM AND SAW ALL THE SAME PROBLEMS THAT OTHERS HAD WITH THIS STEERING GEAR ! WENT TO DEALER MONDAY MORNING AND THEY CHECKED IT OUT AND CALLED ME TO TELL ME IT WAS THE STEERING RACK THAT NEEDED TO BE REPLACED AT A COST OF APPROXIMATELY $ 2500 AND PART HAD TO COME OUT OF DETROIT AND WOULD TAKE A FEW DAYS TO GET HERE AND THEN REPAIR IT . CALLED ME YESTERDAY AND CAR WAS DONE ( $ 2395.91 ) WHY NO RECALLS ???
Additional Notes:
WIFE WAS SHOPPING IN ANOTHER CITY AND STEERING LOCKED UP WHEN SHE STARTED IT AFTER BEING PARKED IN A LOT ,WARNING SIGNALS CAME ON . TURNED EXPLORER OFF AND RESTARTED CAR AND DROVE FINE AND DROVE HOME 50 MILES . WENT TO HOCKEY GAME AT AN ARENA , CAME OUT AND STARTED CAR AND STEERING WAS HARD TO STEER ( NO POWER STEERING ) BUT MANAGED TO DRIVE HOME 2 MILES AND PUT IN GARAGE . LOOKED FOR POWER STEERING RESEVOUR AND THERE WAS NONE UNDER HOOD THINKING LOW ON FLUID . LOOKED IN OWNERS MANUAL AND SAW -- ALL ELECTRONIC ! DROVE IT TO DEALERSHIP NEXT DAY ( WEEKEND ) AND PARKED IT EVEN THOUGH IT WAS HARD TO STEER . GOOGLED THIS PROBLEM AND SAW ALL THE SAME PROBLEMS THAT OTHERS HAD WITH THIS STEERING GEAR ! WENT TO DEALER MONDAY MORNING AND THEY CHECKED IT OUT AND CALLED ME TO TELL ME IT WAS THE STEERING RACK THAT NEEDED TO BE REPLACED AT A COST OF APPROXIMATELY $ 2500 AND PART HAD TO COME OUT OF DETROIT AND WOULD TAKE A FEW DAYS TO GET HERE AND THEN REPAIR IT . CALLED ME YESTERDAY AND CAR WAS DONE ( $ 2395.91 ) WHY NO RECALLS ???
Mfg Campaign: 11396934
Recall Date: Feb 19, 2021
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS 2016 FORD EXPLORER. THE CONTACT STATED UPON ENTERING THE VEHICLE, THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO LATCH SECURELY. THE CONTACT CALLED TOWN AND COUNTRY FORD (7800 E LLOYD EXPY, EVANSVILLE, IN 47715) HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILLAGE WAS 45,000.
Corrective Action:
TL* THE CONTACT OWNS 2016 FORD EXPLORER. THE CONTACT STATED UPON ENTERING THE VEHICLE, THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO LATCH SECURELY. THE CONTACT CALLED TOWN AND COUNTRY FORD (7800 E LLOYD EXPY, EVANSVILLE, IN 47715) HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILLAGE WAS 45,000.
Additional Notes:
TL* THE CONTACT OWNS 2016 FORD EXPLORER. THE CONTACT STATED UPON ENTERING THE VEHICLE, THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO LATCH SECURELY. THE CONTACT CALLED TOWN AND COUNTRY FORD (7800 E LLOYD EXPY, EVANSVILLE, IN 47715) HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILLAGE WAS 45,000.
Mfg Campaign: 11396641
Recall Date: Feb 17, 2021
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
FORD DESIGNED THE HEADLIGHTS IN THE 2016 FORD EXPLORER SO THAT THE LED LOW BEAM IS BUILT INTO THE HOUSING. SO YOU EITHER HAVE TO REPLACE THE VERY EXPENSIVE HOUSING (1,000) WHEN YOUR LOW BEAM GOES OUT OR DRIVE WITH LESS VISIBILITY. MOST PEOPLE DO NOT HAVE $1,000 JUST LAYING AROUND.
Corrective Action:
FORD DESIGNED THE HEADLIGHTS IN THE 2016 FORD EXPLORER SO THAT THE LED LOW BEAM IS BUILT INTO THE HOUSING. SO YOU EITHER HAVE TO REPLACE THE VERY EXPENSIVE HOUSING (1,000) WHEN YOUR LOW BEAM GOES OUT OR DRIVE WITH LESS VISIBILITY. MOST PEOPLE DO NOT HAVE $1,000 JUST LAYING AROUND.
Additional Notes:
FORD DESIGNED THE HEADLIGHTS IN THE 2016 FORD EXPLORER SO THAT THE LED LOW BEAM IS BUILT INTO THE HOUSING. SO YOU EITHER HAVE TO REPLACE THE VERY EXPENSIVE HOUSING (1,000) WHEN YOUR LOW BEAM GOES OUT OR DRIVE WITH LESS VISIBILITY. MOST PEOPLE DO NOT HAVE $1,000 JUST LAYING AROUND.
Mfg Campaign: 11395706
Recall Date: Feb 11, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
YOU CAN SMELL EXHAUST IN THE CABIN. IT SEEMS TO BE WORSE THE HIGHER THE HEATER IS TURNED UP. IT IS IRRITATING TO THE EYES. FORD DENIES THIS BEING A PROBLEM BASED ON OUR VIN.
Corrective Action:
YOU CAN SMELL EXHAUST IN THE CABIN. IT SEEMS TO BE WORSE THE HIGHER THE HEATER IS TURNED UP. IT IS IRRITATING TO THE EYES. FORD DENIES THIS BEING A PROBLEM BASED ON OUR VIN.
Additional Notes:
YOU CAN SMELL EXHAUST IN THE CABIN. IT SEEMS TO BE WORSE THE HIGHER THE HEATER IS TURNED UP. IT IS IRRITATING TO THE EYES. FORD DENIES THIS BEING A PROBLEM BASED ON OUR VIN.
Mfg Campaign: 11395792
Recall Date: Feb 11, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I LOST MY STEERING COMPLETELY AND HAD TO TAKE MY VEHICLE INTO A SHOP. THE RACK AND PINION FOR THE STEERING OF MY VEHICLE HAS GONE OUT COMPLETELY AT ONLY 80,000 MILES. THIS IS AN EXTREMELY DANGEROUS ISSUE, AS IT COULD HAVE CAUSED A SERIOUS CRASH. WHILE STATIONARY OR MOVING SLOWLY, THE WHEEL IS HARDER TO TURN AND MAKES A LOUD SLIDING/GRINDING SOUND. AT HIGHER SPEEDS, THE STEERING WHEEL GETS "STUCK" AND IS VERY HARD TO GET OUT OF A CERTAIN POSITION. THIS ISSUE CAUSED ME TO ALMOST HIT ONCOMING TRAFFIC. AS COMMON AS THIS ISSUE IS AT AN AVERAGE OF 52,000 MILES ON THESE EXPLORERS, IT SHOULD BE A RECALL! THE REPAIR IS AT AN ESTIMATED $3,000 TO FIX. NOW I AM OUT OF A VEHICLE UNTIL I CAN COME UP WITH THAT KIND OF FUNDING, WHILE STILL OWING TONS OF MONEY ON IT. NOT ONLY IS THIS A HUGE FINANCIAL NIGHTMARE, BUT IT IS EXTREMELY UNSAFE!
Corrective Action:
I LOST MY STEERING COMPLETELY AND HAD TO TAKE MY VEHICLE INTO A SHOP. THE RACK AND PINION FOR THE STEERING OF MY VEHICLE HAS GONE OUT COMPLETELY AT ONLY 80,000 MILES. THIS IS AN EXTREMELY DANGEROUS ISSUE, AS IT COULD HAVE CAUSED A SERIOUS CRASH. WHILE STATIONARY OR MOVING SLOWLY, THE WHEEL IS HARDER TO TURN AND MAKES A LOUD SLIDING/GRINDING SOUND. AT HIGHER SPEEDS, THE STEERING WHEEL GETS "STUCK" AND IS VERY HARD TO GET OUT OF A CERTAIN POSITION. THIS ISSUE CAUSED ME TO ALMOST HIT ONCOMING TRAFFIC. AS COMMON AS THIS ISSUE IS AT AN AVERAGE OF 52,000 MILES ON THESE EXPLORERS, IT SHOULD BE A RECALL! THE REPAIR IS AT AN ESTIMATED $3,000 TO FIX. NOW I AM OUT OF A VEHICLE UNTIL I CAN COME UP WITH THAT KIND OF FUNDING, WHILE STILL OWING TONS OF MONEY ON IT. NOT ONLY IS THIS A HUGE FINANCIAL NIGHTMARE, BUT IT IS EXTREMELY UNSAFE!
Additional Notes:
I LOST MY STEERING COMPLETELY AND HAD TO TAKE MY VEHICLE INTO A SHOP. THE RACK AND PINION FOR THE STEERING OF MY VEHICLE HAS GONE OUT COMPLETELY AT ONLY 80,000 MILES. THIS IS AN EXTREMELY DANGEROUS ISSUE, AS IT COULD HAVE CAUSED A SERIOUS CRASH. WHILE STATIONARY OR MOVING SLOWLY, THE WHEEL IS HARDER TO TURN AND MAKES A LOUD SLIDING/GRINDING SOUND. AT HIGHER SPEEDS, THE STEERING WHEEL GETS "STUCK" AND IS VERY HARD TO GET OUT OF A CERTAIN POSITION. THIS ISSUE CAUSED ME TO ALMOST HIT ONCOMING TRAFFIC. AS COMMON AS THIS ISSUE IS AT AN AVERAGE OF 52,000 MILES ON THESE EXPLORERS, IT SHOULD BE A RECALL! THE REPAIR IS AT AN ESTIMATED $3,000 TO FIX. NOW I AM OUT OF A VEHICLE UNTIL I CAN COME UP WITH THAT KIND OF FUNDING, WHILE STILL OWING TONS OF MONEY ON IT. NOT ONLY IS THIS A HUGE FINANCIAL NIGHTMARE, BUT IT IS EXTREMELY UNSAFE!
Mfg Campaign: 11395515
Recall Date: Feb 10, 2021
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT REMAINED ILLUMINATED ON THE INSTRUMENTAL PANEL. THE CONTACT TOOK THE VEHICLE TO KOONS FORD OF ANNAPOLIS (2540 RIVA ROAD, ANNAPOLIS, MD 21401, (410-224-2100) TO HAVE A DIAGNOSTIC TEST PERFORMED. THE CONTACT WAS INFORMED THAT THE AIR BAGS ELECTRICAL CONNECTOR LOCATED UNDERNEATH THE DRIVER'S FRONT SEAT WAS CORRODED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT OF MANUFACTURER COMMUNICATIONS NUMBER: 16-0001 AND PROVIDED AN ESTIMATE FOR THE COST OF THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT REMAINED ILLUMINATED ON THE INSTRUMENTAL PANEL. THE CONTACT TOOK THE VEHICLE TO KOONS FORD OF ANNAPOLIS (2540 RIVA ROAD, ANNAPOLIS, MD 21401, (410-224-2100) TO HAVE A DIAGNOSTIC TEST PERFORMED. THE CONTACT WAS INFORMED THAT THE AIR BAGS ELECTRICAL CONNECTOR LOCATED UNDERNEATH THE DRIVER'S FRONT SEAT WAS CORRODED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT OF MANUFACTURER COMMUNICATIONS NUMBER: 16-0001 AND PROVIDED AN ESTIMATE FOR THE COST OF THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT REMAINED ILLUMINATED ON THE INSTRUMENTAL PANEL. THE CONTACT TOOK THE VEHICLE TO KOONS FORD OF ANNAPOLIS (2540 RIVA ROAD, ANNAPOLIS, MD 21401, (410-224-2100) TO HAVE A DIAGNOSTIC TEST PERFORMED. THE CONTACT WAS INFORMED THAT THE AIR BAGS ELECTRICAL CONNECTOR LOCATED UNDERNEATH THE DRIVER'S FRONT SEAT WAS CORRODED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT OF MANUFACTURER COMMUNICATIONS NUMBER: 16-0001 AND PROVIDED AN ESTIMATE FOR THE COST OF THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Mfg Campaign: 11394686
Recall Date: Feb 4, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY AND WHEN I BEGAN TO TURN OFF THE EXIT I BEGAN HEARING A LOUD GRINDING SOUND COMING FROM MY STEERING COLUMN. IT WAS ALSO EXTREMELY DIFFICULT TO TURN THE WHEEL. IAM GRATEFUL THAT MY YOUNG CHILDREN WERE NOT WITH ME AT THE TIME BECAUSE THE GRINDING WAS SUPER LOUND AND I WAS ABOSULTELY TERRIFIED THAT I WAS GOING TO CRASH. I IMMEDIATELY TOOK THE TRUCK TO MY LOCAL MECHANIC WHERE HE SAID THAT I SHOULD NOT BE DRIVING THR TRUCK AT ALL BECAUSE I COULD DEFINITELY CRASH AN KILL MYSELF OR ANY OTHERS AROUND ME. ALSO THAT IT IS GOING TO COST $2500.00 TO FIX THE PROBLEM. I JUST PURCHASE THIS TRUCK FROM AUTOFAIR FORD IN JULY 2020 FOR 20K AND 6 MONTHS LATER AM FORCED TO DUMP 2.5K INTO IT WHEN MONEY IS TIGHT AND MY FAMILY IS STRUGGLING AS IT IS...I AM EXTREMELY UPSET THAT THIS HAPPENED AND TO LEARN THAT THIS HAS HAPPENED TO THOUSANDS OF PEOPLE, YET THERE IS NO RECALL FOR THIS ISSUE. AOMETHING SHOULD BE DONT TO HELP ME AND MY FAMILY BY FORD MOTOR COMPANY THIS IS NOT ACCEPTABLE TO BE GOING BROKE BECAUSE OF THIS ISSUE AND THE CAR IS JUST 5 YEARS OLD.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY AND WHEN I BEGAN TO TURN OFF THE EXIT I BEGAN HEARING A LOUD GRINDING SOUND COMING FROM MY STEERING COLUMN. IT WAS ALSO EXTREMELY DIFFICULT TO TURN THE WHEEL. IAM GRATEFUL THAT MY YOUNG CHILDREN WERE NOT WITH ME AT THE TIME BECAUSE THE GRINDING WAS SUPER LOUND AND I WAS ABOSULTELY TERRIFIED THAT I WAS GOING TO CRASH. I IMMEDIATELY TOOK THE TRUCK TO MY LOCAL MECHANIC WHERE HE SAID THAT I SHOULD NOT BE DRIVING THR TRUCK AT ALL BECAUSE I COULD DEFINITELY CRASH AN KILL MYSELF OR ANY OTHERS AROUND ME. ALSO THAT IT IS GOING TO COST $2500.00 TO FIX THE PROBLEM. I JUST PURCHASE THIS TRUCK FROM AUTOFAIR FORD IN JULY 2020 FOR 20K AND 6 MONTHS LATER AM FORCED TO DUMP 2.5K INTO IT WHEN MONEY IS TIGHT AND MY FAMILY IS STRUGGLING AS IT IS...I AM EXTREMELY UPSET THAT THIS HAPPENED AND TO LEARN THAT THIS HAS HAPPENED TO THOUSANDS OF PEOPLE, YET THERE IS NO RECALL FOR THIS ISSUE. AOMETHING SHOULD BE DONT TO HELP ME AND MY FAMILY BY FORD MOTOR COMPANY THIS IS NOT ACCEPTABLE TO BE GOING BROKE BECAUSE OF THIS ISSUE AND THE CAR IS JUST 5 YEARS OLD.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY AND WHEN I BEGAN TO TURN OFF THE EXIT I BEGAN HEARING A LOUD GRINDING SOUND COMING FROM MY STEERING COLUMN. IT WAS ALSO EXTREMELY DIFFICULT TO TURN THE WHEEL. IAM GRATEFUL THAT MY YOUNG CHILDREN WERE NOT WITH ME AT THE TIME BECAUSE THE GRINDING WAS SUPER LOUND AND I WAS ABOSULTELY TERRIFIED THAT I WAS GOING TO CRASH. I IMMEDIATELY TOOK THE TRUCK TO MY LOCAL MECHANIC WHERE HE SAID THAT I SHOULD NOT BE DRIVING THR TRUCK AT ALL BECAUSE I COULD DEFINITELY CRASH AN KILL MYSELF OR ANY OTHERS AROUND ME. ALSO THAT IT IS GOING TO COST $2500.00 TO FIX THE PROBLEM. I JUST PURCHASE THIS TRUCK FROM AUTOFAIR FORD IN JULY 2020 FOR 20K AND 6 MONTHS LATER AM FORCED TO DUMP 2.5K INTO IT WHEN MONEY IS TIGHT AND MY FAMILY IS STRUGGLING AS IT IS...I AM EXTREMELY UPSET THAT THIS HAPPENED AND TO LEARN THAT THIS HAS HAPPENED TO THOUSANDS OF PEOPLE, YET THERE IS NO RECALL FOR THIS ISSUE. AOMETHING SHOULD BE DONT TO HELP ME AND MY FAMILY BY FORD MOTOR COMPANY THIS IS NOT ACCEPTABLE TO BE GOING BROKE BECAUSE OF THIS ISSUE AND THE CAR IS JUST 5 YEARS OLD.
Mfg Campaign: 11394716
Recall Date: Feb 4, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PAINT BUBBLING AND PEELING AROUND FRONT EDGE OF HOOD SHOWING RUST UNDERNEATH. VEHICLE IS GARAGE KEPT AND CLEANED REGULARLY.
Corrective Action:
PAINT BUBBLING AND PEELING AROUND FRONT EDGE OF HOOD SHOWING RUST UNDERNEATH. VEHICLE IS GARAGE KEPT AND CLEANED REGULARLY.
Additional Notes:
PAINT BUBBLING AND PEELING AROUND FRONT EDGE OF HOOD SHOWING RUST UNDERNEATH. VEHICLE IS GARAGE KEPT AND CLEANED REGULARLY.
Mfg Campaign: 11391154
Recall Date: Feb 2, 2021
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING, THE REAR GLASS EXPLODED WITHOUT AN IMPACT. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING, THE REAR GLASS EXPLODED WITHOUT AN IMPACT. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING, THE REAR GLASS EXPLODED WITHOUT AN IMPACT. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Mfg Campaign: 11390981
Recall Date: Feb 1, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 FORD EXPLORER SMELLS LIKE CARBON MONOXIDE INSIDE OF THE VEHICLE WHEN DRIVING ,UNABLE TO DRIVE DUE TO BEING OVERCOME WITH CARBON MONOXIDE.
Corrective Action:
2016 FORD EXPLORER SMELLS LIKE CARBON MONOXIDE INSIDE OF THE VEHICLE WHEN DRIVING ,UNABLE TO DRIVE DUE TO BEING OVERCOME WITH CARBON MONOXIDE.
Additional Notes:
2016 FORD EXPLORER SMELLS LIKE CARBON MONOXIDE INSIDE OF THE VEHICLE WHEN DRIVING ,UNABLE TO DRIVE DUE TO BEING OVERCOME WITH CARBON MONOXIDE.
Mfg Campaign: 11391053
Recall Date: Feb 1, 2021
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