Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
STEERING
Potential Consequences:
As I was driving in the highway the steer assist fault warning came on and the steering wheel locked. I was not able to turn the wheel without force. I pulled over and turned vehicle off to see if it was a malfunction, but the stabilitrack and steer assist light remained on and steering wheel was still very hard to move.
Corrective Action:
As I was driving in the highway the steer assist fault warning came on and the steering wheel locked. I was not able to turn the wheel without force. I pulled over and turned vehicle off to see if it was a malfunction, but the stabilitrack and steer assist light remained on and steering wheel was still very hard to move.
Additional Notes:
As I was driving in the highway the steer assist fault warning came on and the steering wheel locked. I was not able to turn the wheel without force. I pulled over and turned vehicle off to see if it was a malfunction, but the stabilitrack and steer assist light remained on and steering wheel was still very hard to move.
Mfg Campaign: 11420042
Recall Date: Jun 7, 2021
Ford Motor Company
Defect Description:
STEERING:RACK AND PINION
Potential Consequences:
The contact owns a 2016 Ford Explorer. The contact stated while driving at 10 MPH, various warning lights illuminated as the steering became difficult to maneuver. The vehicle collided with the curb and then stalled. The vehicle was restarted with all warning lights and audio warnings. The contact was able to drive without the power steering to a friend's residence. The vehicle was not taken to the dealer or independent mechanic for diagnosis or repairs. The contact called the dealer who told him that the failure was related to the rack and pinion and a diagnosis appointment was scheduled. The manufacturer was notified and a case was opened. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2016 Ford Explorer. The contact stated while driving at 10 MPH, various warning lights illuminated as the steering became difficult to maneuver. The vehicle collided with the curb and then stalled. The vehicle was restarted with all warning lights and audio warnings. The contact was able to drive without the power steering to a friend's residence. The vehicle was not taken to the dealer or independent mechanic for diagnosis or repairs. The contact called the dealer who told him that the failure was related to the rack and pinion and a diagnosis appointment was scheduled. The manufacturer was notified and a case was opened. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2016 Ford Explorer. The contact stated while driving at 10 MPH, various warning lights illuminated as the steering became difficult to maneuver. The vehicle collided with the curb and then stalled. The vehicle was restarted with all warning lights and audio warnings. The contact was able to drive without the power steering to a friend's residence. The vehicle was not taken to the dealer or independent mechanic for diagnosis or repairs. The contact called the dealer who told him that the failure was related to the rack and pinion and a diagnosis appointment was scheduled. The manufacturer was notified and a case was opened. The failure mileage was approximately 80,000.
Mfg Campaign: 11419161
Recall Date: Jun 1, 2021
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2016 Ford Explorer. The contact received a notification for NHTSA Campaign Number: 19V435000 (SUSPENSION) however, the part to do the recall repair was unavailable. The dealer was notified about the recall however, the contact was informed that the part was not yet available. The manufacturer was made aware of the issue and referred the contact to NHTSA. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Explorer. The contact received a notification for NHTSA Campaign Number: 19V435000 (SUSPENSION) however, the part to do the recall repair was unavailable. The dealer was notified about the recall however, the contact was informed that the part was not yet available. The manufacturer was made aware of the issue and referred the contact to NHTSA. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Explorer. The contact received a notification for NHTSA Campaign Number: 19V435000 (SUSPENSION) however, the part to do the recall repair was unavailable. The dealer was notified about the recall however, the contact was informed that the part was not yet available. The manufacturer was made aware of the issue and referred the contact to NHTSA. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11417943
Recall Date: May 20, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Our Ford Explorer lost power in the rear gear position. It also had trouble shifting from certain gears to the next. We took it into the shop when we lost full reverse. The transmission transfer case had blew out a piece of the casing. This left a gaping hole in the case, exposing a gear in the transfer case. This also allowed fluid to drain from transmission. The mechanic said this should never happen on a 76,803 mile car, let alone on a part such as the transmission. This was the second one her did in a two week period. This not only put our family out of a car, it posed a huge safety concerning not being able to move the vehicle. I would hate for this to happen to any owner who is not automotive educated. I was luck I was driving and could get us to move.
Corrective Action:
Our Ford Explorer lost power in the rear gear position. It also had trouble shifting from certain gears to the next. We took it into the shop when we lost full reverse. The transmission transfer case had blew out a piece of the casing. This left a gaping hole in the case, exposing a gear in the transfer case. This also allowed fluid to drain from transmission. The mechanic said this should never happen on a 76,803 mile car, let alone on a part such as the transmission. This was the second one her did in a two week period. This not only put our family out of a car, it posed a huge safety concerning not being able to move the vehicle. I would hate for this to happen to any owner who is not automotive educated. I was luck I was driving and could get us to move.
Additional Notes:
Our Ford Explorer lost power in the rear gear position. It also had trouble shifting from certain gears to the next. We took it into the shop when we lost full reverse. The transmission transfer case had blew out a piece of the casing. This left a gaping hole in the case, exposing a gear in the transfer case. This also allowed fluid to drain from transmission. The mechanic said this should never happen on a 76,803 mile car, let alone on a part such as the transmission. This was the second one her did in a two week period. This not only put our family out of a car, it posed a huge safety concerning not being able to move the vehicle. I would hate for this to happen to any owner who is not automotive educated. I was luck I was driving and could get us to move.
Mfg Campaign: 11417665
Recall Date: May 18, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY:ROOF AND PILLARS
Potential Consequences:
The recall has been put out and the dealership is claiming that the fix of gluing the roof rack covers back on is not sufficient and that a new fix needs to be made. The fix is not available to me and I cannot use the vehicle for work with an open recall. I understand that recalls happen, but the fix should be available immediately upon publishing them.
Corrective Action:
The recall has been put out and the dealership is claiming that the fix of gluing the roof rack covers back on is not sufficient and that a new fix needs to be made. The fix is not available to me and I cannot use the vehicle for work with an open recall. I understand that recalls happen, but the fix should be available immediately upon publishing them.
Additional Notes:
The recall has been put out and the dealership is claiming that the fix of gluing the roof rack covers back on is not sufficient and that a new fix needs to be made. The fix is not available to me and I cannot use the vehicle for work with an open recall. I understand that recalls happen, but the fix should be available immediately upon publishing them.
Mfg Campaign: 11417428
Recall Date: May 17, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission is constantly slipping. While driving up or down any steeper grades, the RPMs are so high we have to adjust speed to get the transmission to shift properly as to not blow the engine. The suv surges and shifts hard while going only 15 to 20 mph on regular pavement. This has all been happening since we purchased the vehicle (in 2018 @ 27,000 miles). We took in right away and they did replace the transfer case. Since then we’ve taken it to two different Ford dealerships in the area and they state there is nothing wrong. We were told ‘sorry it’s not like we can drive it up a hill to see what the issue is and it’s just not bad enough to warrant replacing the transmission at this time’ We’ve had to swerve to the side of the highway to avoid rear end collisions due to poor shifting and reduced speeds. It’s not trustworthy to travel and at our first chance we’re dumping it for a Chevy. Ford knows there’s an issue with their transmissions, but they push you off until you’re outside of your warranty to tell you to replace the transmission. We helped our elderly mom purchase a Ford and her transmission went out with the same issues and she had to purchase another vehicle as well due to being put off outside of her warranty (by three days - WOW Ford!). ‘It’s not bad enough’ - we’ll it’s not going to get better!!
Corrective Action:
The transmission is constantly slipping. While driving up or down any steeper grades, the RPMs are so high we have to adjust speed to get the transmission to shift properly as to not blow the engine. The suv surges and shifts hard while going only 15 to 20 mph on regular pavement. This has all been happening since we purchased the vehicle (in 2018 @ 27,000 miles). We took in right away and they did replace the transfer case. Since then we’ve taken it to two different Ford dealerships in the area and they state there is nothing wrong. We were told ‘sorry it’s not like we can drive it up a hill to see what the issue is and it’s just not bad enough to warrant replacing the transmission at this time’ We’ve had to swerve to the side of the highway to avoid rear end collisions due to poor shifting and reduced speeds. It’s not trustworthy to travel and at our first chance we’re dumping it for a Chevy. Ford knows there’s an issue with their transmissions, but they push you off until you’re outside of your warranty to tell you to replace the transmission. We helped our elderly mom purchase a Ford and her transmission went out with the same issues and she had to purchase another vehicle as well due to being put off outside of her warranty (by three days - WOW Ford!). ‘It’s not bad enough’ - we’ll it’s not going to get better!!
Additional Notes:
The transmission is constantly slipping. While driving up or down any steeper grades, the RPMs are so high we have to adjust speed to get the transmission to shift properly as to not blow the engine. The suv surges and shifts hard while going only 15 to 20 mph on regular pavement. This has all been happening since we purchased the vehicle (in 2018 @ 27,000 miles). We took in right away and they did replace the transfer case. Since then we’ve taken it to two different Ford dealerships in the area and they state there is nothing wrong. We were told ‘sorry it’s not like we can drive it up a hill to see what the issue is and it’s just not bad enough to warrant replacing the transmission at this time’ We’ve had to swerve to the side of the highway to avoid rear end collisions due to poor shifting and reduced speeds. It’s not trustworthy to travel and at our first chance we’re dumping it for a Chevy. Ford knows there’s an issue with their transmissions, but they push you off until you’re outside of your warranty to tell you to replace the transmission. We helped our elderly mom purchase a Ford and her transmission went out with the same issues and she had to purchase another vehicle as well due to being put off outside of her warranty (by three days - WOW Ford!). ‘It’s not bad enough’ - we’ll it’s not going to get better!!
Mfg Campaign: 11417369
Recall Date: May 16, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE VEHICLE WAS PURCHASED IN 2020 AND SO FAR I HAVE HAD TO REPLACE THE A PILLAR TRIM 3 TIMES.ONCE ON THE PASSENGER SIDE AND TWICE ON THE DRIVERS SIDE. COSTING OVER $100 EACH TIME JUST FOR THE PARTS.THE TRIM HAS COME OFF TWICE WHILE AT HIGHWAY SPEED, 60 MPH, CAUSING A LOUD NOISE AND FLYING DEBRIS. THE THIRD TIME THE TRIM CAME OFF AT A SLOW SPEED OFF 35 MPH AND ACTUALLY BROKE IN HALF. I ATTACHED A PHOTO OF THE TRIM PIECE. I BELIEVE THE CAUSE MAY BE THE PLASTIC CLIPS THAT HOLD THE TRIM IN PLACE.
Corrective Action:
THE VEHICLE WAS PURCHASED IN 2020 AND SO FAR I HAVE HAD TO REPLACE THE A PILLAR TRIM 3 TIMES.ONCE ON THE PASSENGER SIDE AND TWICE ON THE DRIVERS SIDE. COSTING OVER $100 EACH TIME JUST FOR THE PARTS.THE TRIM HAS COME OFF TWICE WHILE AT HIGHWAY SPEED, 60 MPH, CAUSING A LOUD NOISE AND FLYING DEBRIS. THE THIRD TIME THE TRIM CAME OFF AT A SLOW SPEED OFF 35 MPH AND ACTUALLY BROKE IN HALF. I ATTACHED A PHOTO OF THE TRIM PIECE. I BELIEVE THE CAUSE MAY BE THE PLASTIC CLIPS THAT HOLD THE TRIM IN PLACE.
Additional Notes:
THE VEHICLE WAS PURCHASED IN 2020 AND SO FAR I HAVE HAD TO REPLACE THE A PILLAR TRIM 3 TIMES.ONCE ON THE PASSENGER SIDE AND TWICE ON THE DRIVERS SIDE. COSTING OVER $100 EACH TIME JUST FOR THE PARTS.THE TRIM HAS COME OFF TWICE WHILE AT HIGHWAY SPEED, 60 MPH, CAUSING A LOUD NOISE AND FLYING DEBRIS. THE THIRD TIME THE TRIM CAME OFF AT A SLOW SPEED OFF 35 MPH AND ACTUALLY BROKE IN HALF. I ATTACHED A PHOTO OF THE TRIM PIECE. I BELIEVE THE CAUSE MAY BE THE PLASTIC CLIPS THAT HOLD THE TRIM IN PLACE.
Mfg Campaign: 11416460
Recall Date: May 13, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY HUSBAND WAS DRIVING TO WORK AND LOST DRIVE POWER AND THE UNDERNEATH OF THE SUV WAS ON FIRE, MY HUSBAND PULLED OVER AD CALLED 911. THE DEALER STATED THE PTU CRACKED FROM PRESSURE LEAKING ALL THE OIL ONTO THE EXHAUST. ALSO STATED ALL OF MY TIRES WERE GOOD .. SO WE ARE UNSURE WHERE THE PRESSURE CAME FROM>
Corrective Action:
MY HUSBAND WAS DRIVING TO WORK AND LOST DRIVE POWER AND THE UNDERNEATH OF THE SUV WAS ON FIRE, MY HUSBAND PULLED OVER AD CALLED 911. THE DEALER STATED THE PTU CRACKED FROM PRESSURE LEAKING ALL THE OIL ONTO THE EXHAUST. ALSO STATED ALL OF MY TIRES WERE GOOD .. SO WE ARE UNSURE WHERE THE PRESSURE CAME FROM>
Additional Notes:
MY HUSBAND WAS DRIVING TO WORK AND LOST DRIVE POWER AND THE UNDERNEATH OF THE SUV WAS ON FIRE, MY HUSBAND PULLED OVER AD CALLED 911. THE DEALER STATED THE PTU CRACKED FROM PRESSURE LEAKING ALL THE OIL ONTO THE EXHAUST. ALSO STATED ALL OF MY TIRES WERE GOOD .. SO WE ARE UNSURE WHERE THE PRESSURE CAME FROM>
Mfg Campaign: 11415784
Recall Date: May 10, 2021
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
VEHICLE DISPLAYS AIR BAG WARNING LIGHT. DEALERSHIP STATED IT IS DUE TO ELECTRICAL CONNECTION UNDER REAR SEAT. COST TO REPAIR $700-1000. WHILE AIR BAG LIGHT IS ON AIR BAGS WILL NOT DEPLOY. A INTERNET SEARCH YIELDED OVER 250 REPORTED CASES OF THIS EXACT ISSUE. DUE TO THE AIR BAGS NOT FUNCTIONING, THE COST OF THE REPAIR, AND THE FREQUENCY OF THIS VERY SPECIFIC BREAK, AND THE QUANTITY OF REPORTS,I QUESTION WHY FORD HAS NOT RECALLED THIS SAFETY ISSUE.
Corrective Action:
VEHICLE DISPLAYS AIR BAG WARNING LIGHT. DEALERSHIP STATED IT IS DUE TO ELECTRICAL CONNECTION UNDER REAR SEAT. COST TO REPAIR $700-1000. WHILE AIR BAG LIGHT IS ON AIR BAGS WILL NOT DEPLOY. A INTERNET SEARCH YIELDED OVER 250 REPORTED CASES OF THIS EXACT ISSUE. DUE TO THE AIR BAGS NOT FUNCTIONING, THE COST OF THE REPAIR, AND THE FREQUENCY OF THIS VERY SPECIFIC BREAK, AND THE QUANTITY OF REPORTS,I QUESTION WHY FORD HAS NOT RECALLED THIS SAFETY ISSUE.
Additional Notes:
VEHICLE DISPLAYS AIR BAG WARNING LIGHT. DEALERSHIP STATED IT IS DUE TO ELECTRICAL CONNECTION UNDER REAR SEAT. COST TO REPAIR $700-1000. WHILE AIR BAG LIGHT IS ON AIR BAGS WILL NOT DEPLOY. A INTERNET SEARCH YIELDED OVER 250 REPORTED CASES OF THIS EXACT ISSUE. DUE TO THE AIR BAGS NOT FUNCTIONING, THE COST OF THE REPAIR, AND THE FREQUENCY OF THIS VERY SPECIFIC BREAK, AND THE QUANTITY OF REPORTS,I QUESTION WHY FORD HAS NOT RECALLED THIS SAFETY ISSUE.
Mfg Campaign: 11415602
Recall Date: May 7, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
HEARD NOISES WHEN I TURN MY STEERING WHEEL. I WAS TOLD I NEED TO HAVE MY RACK AND PINION STEERING REPLACE-EST COST MID 2K. STARTING TO RESEARCH ONLINE AND I SEE THAT THIS IS A COMMON PROBLEM WITH POTENTIAL SEVERE CONSEQUENCES IF NOT FIXED. WHY HASN'T THIS BEEN RECALLED??? ALSO WE HAD TO REPLACE THE STRUTS. THE CAR DOES NOT HAVE 50K MILES YET. I DO HAVE THE REPAIR FOR THE STRUTS. HAVE NOT REPAIRED THE RACK AND PINION YET.
Corrective Action:
HEARD NOISES WHEN I TURN MY STEERING WHEEL. I WAS TOLD I NEED TO HAVE MY RACK AND PINION STEERING REPLACE-EST COST MID 2K. STARTING TO RESEARCH ONLINE AND I SEE THAT THIS IS A COMMON PROBLEM WITH POTENTIAL SEVERE CONSEQUENCES IF NOT FIXED. WHY HASN'T THIS BEEN RECALLED??? ALSO WE HAD TO REPLACE THE STRUTS. THE CAR DOES NOT HAVE 50K MILES YET. I DO HAVE THE REPAIR FOR THE STRUTS. HAVE NOT REPAIRED THE RACK AND PINION YET.
Additional Notes:
HEARD NOISES WHEN I TURN MY STEERING WHEEL. I WAS TOLD I NEED TO HAVE MY RACK AND PINION STEERING REPLACE-EST COST MID 2K. STARTING TO RESEARCH ONLINE AND I SEE THAT THIS IS A COMMON PROBLEM WITH POTENTIAL SEVERE CONSEQUENCES IF NOT FIXED. WHY HASN'T THIS BEEN RECALLED??? ALSO WE HAD TO REPLACE THE STRUTS. THE CAR DOES NOT HAVE 50K MILES YET. I DO HAVE THE REPAIR FOR THE STRUTS. HAVE NOT REPAIRED THE RACK AND PINION YET.
Mfg Campaign: 11415231
Recall Date: May 5, 2021
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
HEARD NOISES WHEN I TURN MY STEERING WHEEL. I WAS TOLD I NEED TO HAVE MY RACK AND PINION STEERING REPLACE-EST COST MID 2K. STARTING TO RESEARCH ONLINE AND I SEE THAT THIS IS A COMMON PROBLEM WITH POTENTIAL SEVERE CONSEQUENCES IF NOT FIXED. WHY HASN'T THIS BEEN RECALLED??? ALSO WE HAD TO REPLACE THE STRUTS. THE CAR DOES NOT HAVE 50K MILES YET. I DO HAVE THE REPAIR FOR THE STRUTS. HAVE NOT REPAIRED THE RACK AND PINION YET.
Corrective Action:
HEARD NOISES WHEN I TURN MY STEERING WHEEL. I WAS TOLD I NEED TO HAVE MY RACK AND PINION STEERING REPLACE-EST COST MID 2K. STARTING TO RESEARCH ONLINE AND I SEE THAT THIS IS A COMMON PROBLEM WITH POTENTIAL SEVERE CONSEQUENCES IF NOT FIXED. WHY HASN'T THIS BEEN RECALLED??? ALSO WE HAD TO REPLACE THE STRUTS. THE CAR DOES NOT HAVE 50K MILES YET. I DO HAVE THE REPAIR FOR THE STRUTS. HAVE NOT REPAIRED THE RACK AND PINION YET.
Additional Notes:
HEARD NOISES WHEN I TURN MY STEERING WHEEL. I WAS TOLD I NEED TO HAVE MY RACK AND PINION STEERING REPLACE-EST COST MID 2K. STARTING TO RESEARCH ONLINE AND I SEE THAT THIS IS A COMMON PROBLEM WITH POTENTIAL SEVERE CONSEQUENCES IF NOT FIXED. WHY HASN'T THIS BEEN RECALLED??? ALSO WE HAD TO REPLACE THE STRUTS. THE CAR DOES NOT HAVE 50K MILES YET. I DO HAVE THE REPAIR FOR THE STRUTS. HAVE NOT REPAIRED THE RACK AND PINION YET.
Mfg Campaign: 11415231
Recall Date: May 5, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 75 MPH, THE DRIVER'S WINDSHIELD SIDE TRIM MOLDING DETACHED FROM THE VEHICLE. THIS MOLDING IMPACTED THE SIDE OF THE VEHICLE, AND BECAME FOD ON THE HIGHWAY. IN REVIEW, ONLY HALF OF THE MOLDING DETACHED FROM THE VEHICLE, WITH HALF REMAINING IN PLACE.
Corrective Action:
WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 75 MPH, THE DRIVER'S WINDSHIELD SIDE TRIM MOLDING DETACHED FROM THE VEHICLE. THIS MOLDING IMPACTED THE SIDE OF THE VEHICLE, AND BECAME FOD ON THE HIGHWAY. IN REVIEW, ONLY HALF OF THE MOLDING DETACHED FROM THE VEHICLE, WITH HALF REMAINING IN PLACE.
Additional Notes:
WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 75 MPH, THE DRIVER'S WINDSHIELD SIDE TRIM MOLDING DETACHED FROM THE VEHICLE. THIS MOLDING IMPACTED THE SIDE OF THE VEHICLE, AND BECAME FOD ON THE HIGHWAY. IN REVIEW, ONLY HALF OF THE MOLDING DETACHED FROM THE VEHICLE, WITH HALF REMAINING IN PLACE.
Mfg Campaign: 11414142
Recall Date: Apr 27, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
RADIO SPARKING AND SMOKING PLUS PEELING AND BUBBLES INSIDE THE HOOD PAINT
Corrective Action:
RADIO SPARKING AND SMOKING PLUS PEELING AND BUBBLES INSIDE THE HOOD PAINT
Additional Notes:
RADIO SPARKING AND SMOKING PLUS PEELING AND BUBBLES INSIDE THE HOOD PAINT
Mfg Campaign: 11408573
Recall Date: Apr 17, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RADIO SPARKING AND SMOKING PLUS PEELING AND BUBBLES INSIDE THE HOOD PAINT
Corrective Action:
RADIO SPARKING AND SMOKING PLUS PEELING AND BUBBLES INSIDE THE HOOD PAINT
Additional Notes:
RADIO SPARKING AND SMOKING PLUS PEELING AND BUBBLES INSIDE THE HOOD PAINT
Mfg Campaign: 11408573
Recall Date: Apr 17, 2021
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAG LIGHT ON DASH. CAUSED BY DTC B141B. FOUND TSB RELATED TO CONNECTORS UNDER REAR SEAT MP 130. CAR WAS STATIONARY.
Corrective Action:
AIR BAG LIGHT ON DASH. CAUSED BY DTC B141B. FOUND TSB RELATED TO CONNECTORS UNDER REAR SEAT MP 130. CAR WAS STATIONARY.
Additional Notes:
AIR BAG LIGHT ON DASH. CAUSED BY DTC B141B. FOUND TSB RELATED TO CONNECTORS UNDER REAR SEAT MP 130. CAR WAS STATIONARY.
Mfg Campaign: 11408288
Recall Date: Apr 15, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AIR BAG LIGHT ON DASH. CAUSED BY DTC B141B. FOUND TSB RELATED TO CONNECTORS UNDER REAR SEAT MP 130. CAR WAS STATIONARY.
Corrective Action:
AIR BAG LIGHT ON DASH. CAUSED BY DTC B141B. FOUND TSB RELATED TO CONNECTORS UNDER REAR SEAT MP 130. CAR WAS STATIONARY.
Additional Notes:
AIR BAG LIGHT ON DASH. CAUSED BY DTC B141B. FOUND TSB RELATED TO CONNECTORS UNDER REAR SEAT MP 130. CAR WAS STATIONARY.
Mfg Campaign: 11408288
Recall Date: Apr 15, 2021
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
THE 2ND ROW AIRBAG LIGHT CAME ON, AND FORD TOLD ME IT WAS A SHORTAGE IN THE WIRES AND IT WASN'T COVERED UNDER THE MANUFACTURERS WARRANTY. THEY STATED THAT SINCE THE AIRBAG LIGHT WAS ON, THE SHORT IN THE WIRING WOULD STOP THE AIRBAG FROM DEPLOYING, WHICH IN TURN IS A SAFETY ISSUE.
Corrective Action:
THE 2ND ROW AIRBAG LIGHT CAME ON, AND FORD TOLD ME IT WAS A SHORTAGE IN THE WIRES AND IT WASN'T COVERED UNDER THE MANUFACTURERS WARRANTY. THEY STATED THAT SINCE THE AIRBAG LIGHT WAS ON, THE SHORT IN THE WIRING WOULD STOP THE AIRBAG FROM DEPLOYING, WHICH IN TURN IS A SAFETY ISSUE.
Additional Notes:
THE 2ND ROW AIRBAG LIGHT CAME ON, AND FORD TOLD ME IT WAS A SHORTAGE IN THE WIRES AND IT WASN'T COVERED UNDER THE MANUFACTURERS WARRANTY. THEY STATED THAT SINCE THE AIRBAG LIGHT WAS ON, THE SHORT IN THE WIRING WOULD STOP THE AIRBAG FROM DEPLOYING, WHICH IN TURN IS A SAFETY ISSUE.
Mfg Campaign: 11407970
Recall Date: Apr 13, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE 2ND ROW AIRBAG LIGHT CAME ON, AND FORD TOLD ME IT WAS A SHORTAGE IN THE WIRES AND IT WASN'T COVERED UNDER THE MANUFACTURERS WARRANTY. THEY STATED THAT SINCE THE AIRBAG LIGHT WAS ON, THE SHORT IN THE WIRING WOULD STOP THE AIRBAG FROM DEPLOYING, WHICH IN TURN IS A SAFETY ISSUE.
Corrective Action:
THE 2ND ROW AIRBAG LIGHT CAME ON, AND FORD TOLD ME IT WAS A SHORTAGE IN THE WIRES AND IT WASN'T COVERED UNDER THE MANUFACTURERS WARRANTY. THEY STATED THAT SINCE THE AIRBAG LIGHT WAS ON, THE SHORT IN THE WIRING WOULD STOP THE AIRBAG FROM DEPLOYING, WHICH IN TURN IS A SAFETY ISSUE.
Additional Notes:
THE 2ND ROW AIRBAG LIGHT CAME ON, AND FORD TOLD ME IT WAS A SHORTAGE IN THE WIRES AND IT WASN'T COVERED UNDER THE MANUFACTURERS WARRANTY. THEY STATED THAT SINCE THE AIRBAG LIGHT WAS ON, THE SHORT IN THE WIRING WOULD STOP THE AIRBAG FROM DEPLOYING, WHICH IN TURN IS A SAFETY ISSUE.
Mfg Campaign: 11407970
Recall Date: Apr 13, 2021
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON MULTIPLE OCCASIONS TRANSMISSION WAS SLIPPING WHICH LED TO AN EVENTUAL COMPLETE FAILURE. EXPLORER WAS ON CA HIGHWAY 76 GOING WESTBOUND WHEN TRANSMISSION FAILED. DRIVER WA FORCED TO DODGE TRAFFIC AND COAST TO AN EMERGENCY STOP AT THE RIGHT SIDE OF THE HIGHWAY. EXPLORER HAD TO BE TOWED.
Corrective Action:
ON MULTIPLE OCCASIONS TRANSMISSION WAS SLIPPING WHICH LED TO AN EVENTUAL COMPLETE FAILURE. EXPLORER WAS ON CA HIGHWAY 76 GOING WESTBOUND WHEN TRANSMISSION FAILED. DRIVER WA FORCED TO DODGE TRAFFIC AND COAST TO AN EMERGENCY STOP AT THE RIGHT SIDE OF THE HIGHWAY. EXPLORER HAD TO BE TOWED.
Additional Notes:
ON MULTIPLE OCCASIONS TRANSMISSION WAS SLIPPING WHICH LED TO AN EVENTUAL COMPLETE FAILURE. EXPLORER WAS ON CA HIGHWAY 76 GOING WESTBOUND WHEN TRANSMISSION FAILED. DRIVER WA FORCED TO DODGE TRAFFIC AND COAST TO AN EMERGENCY STOP AT THE RIGHT SIDE OF THE HIGHWAY. EXPLORER HAD TO BE TOWED.
Mfg Campaign: 11407741
Recall Date: Apr 12, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
ON MULTIPLE OCCASIONS TRANSMISSION WAS SLIPPING WHICH LED TO AN EVENTUAL COMPLETE FAILURE. EXPLORER WAS ON CA HIGHWAY 76 GOING WESTBOUND WHEN TRANSMISSION FAILED. DRIVER WA FORCED TO DODGE TRAFFIC AND COAST TO AN EMERGENCY STOP AT THE RIGHT SIDE OF THE HIGHWAY. EXPLORER HAD TO BE TOWED.
Corrective Action:
ON MULTIPLE OCCASIONS TRANSMISSION WAS SLIPPING WHICH LED TO AN EVENTUAL COMPLETE FAILURE. EXPLORER WAS ON CA HIGHWAY 76 GOING WESTBOUND WHEN TRANSMISSION FAILED. DRIVER WA FORCED TO DODGE TRAFFIC AND COAST TO AN EMERGENCY STOP AT THE RIGHT SIDE OF THE HIGHWAY. EXPLORER HAD TO BE TOWED.
Additional Notes:
ON MULTIPLE OCCASIONS TRANSMISSION WAS SLIPPING WHICH LED TO AN EVENTUAL COMPLETE FAILURE. EXPLORER WAS ON CA HIGHWAY 76 GOING WESTBOUND WHEN TRANSMISSION FAILED. DRIVER WA FORCED TO DODGE TRAFFIC AND COAST TO AN EMERGENCY STOP AT THE RIGHT SIDE OF THE HIGHWAY. EXPLORER HAD TO BE TOWED.
Mfg Campaign: 11407741
Recall Date: Apr 12, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury