Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
WHEELS
Potential Consequences:
Lug nut shattered and unable to remove the nut to safely replace
Corrective Action:
Lug nut shattered and unable to remove the nut to safely replace
Additional Notes:
Lug nut shattered and unable to remove the nut to safely replace
Mfg Campaign: 11487106
Recall Date: Sep 29, 2022
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
On August the 17th, 2022 at approximately 1 pm our vehicle was rear-ended and was pushed into another vehicle from a dead stop in a traffic jam by a Chevy Van traveling between 45 and 50 mph until impact. Not a single airbag had deployed during or after the accident.
Corrective Action:
On August the 17th, 2022 at approximately 1 pm our vehicle was rear-ended and was pushed into another vehicle from a dead stop in a traffic jam by a Chevy Van traveling between 45 and 50 mph until impact. Not a single airbag had deployed during or after the accident.
Additional Notes:
On August the 17th, 2022 at approximately 1 pm our vehicle was rear-ended and was pushed into another vehicle from a dead stop in a traffic jam by a Chevy Van traveling between 45 and 50 mph until impact. Not a single airbag had deployed during or after the accident.
Mfg Campaign: 11487153
Recall Date: Sep 29, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
antifreeze loss that allows coolant to enter into the cylinders of the engine.
Corrective Action:
antifreeze loss that allows coolant to enter into the cylinders of the engine.
Additional Notes:
antifreeze loss that allows coolant to enter into the cylinders of the engine.
Mfg Campaign: 11486880
Recall Date: Sep 28, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated with DTC: P301 (Cylinder #1 Misfire). The contact stated that he replaced the spark plugs however, the failure persisted. The vehicle was taken to the dealer and the contact was informed that coolant was leaking into the engine and that the engine and the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall and advised the contact to contact the NHTSA Hotline. The failure mileage was 64,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated with DTC: P301 (Cylinder #1 Misfire). The contact stated that he replaced the spark plugs however, the failure persisted. The vehicle was taken to the dealer and the contact was informed that coolant was leaking into the engine and that the engine and the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall and advised the contact to contact the NHTSA Hotline. The failure mileage was 64,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated with DTC: P301 (Cylinder #1 Misfire). The contact stated that he replaced the spark plugs however, the failure persisted. The vehicle was taken to the dealer and the contact was informed that coolant was leaking into the engine and that the engine and the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall and advised the contact to contact the NHTSA Hotline. The failure mileage was 64,000.
Mfg Campaign: 11486531
Recall Date: Sep 26, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated with DTC: P301 (Cylinder #1 Misfire). The contact stated that he replaced the spark plugs however, the failure persisted. The vehicle was taken to the dealer and the contact was informed that coolant was leaking into the engine and that the engine and the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall and advised the contact to contact the NHTSA Hotline. The failure mileage was 64,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated with DTC: P301 (Cylinder #1 Misfire). The contact stated that he replaced the spark plugs however, the failure persisted. The vehicle was taken to the dealer and the contact was informed that coolant was leaking into the engine and that the engine and the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall and advised the contact to contact the NHTSA Hotline. The failure mileage was 64,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated with DTC: P301 (Cylinder #1 Misfire). The contact stated that he replaced the spark plugs however, the failure persisted. The vehicle was taken to the dealer and the contact was informed that coolant was leaking into the engine and that the engine and the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall and advised the contact to contact the NHTSA Hotline. The failure mileage was 64,000.
Mfg Campaign: 11486531
Recall Date: Sep 26, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Purge valve, fuel filler neck/vacuum neck and air grill issues - check engine lights on for engine and inject issues.
Corrective Action:
Purge valve, fuel filler neck/vacuum neck and air grill issues - check engine lights on for engine and inject issues.
Additional Notes:
Purge valve, fuel filler neck/vacuum neck and air grill issues - check engine lights on for engine and inject issues.
Mfg Campaign: 11485905
Recall Date: Sep 22, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Soon after purchasing this vehicle the Bluetooth and phone links quit working. I researched and found an abundance of complaints regarding this issue. After contacting dealer and manufacturer I was basically told tough luck on this $1100.00 repair. In my opinion this is a safety issue since not being able to talk hands free can increase driver distraction. Furthermore; several states have enacted laws against hand held phone calls. Since this is an advertised feature, Ford should step up and correct this issue!
Corrective Action:
Soon after purchasing this vehicle the Bluetooth and phone links quit working. I researched and found an abundance of complaints regarding this issue. After contacting dealer and manufacturer I was basically told tough luck on this $1100.00 repair. In my opinion this is a safety issue since not being able to talk hands free can increase driver distraction. Furthermore; several states have enacted laws against hand held phone calls. Since this is an advertised feature, Ford should step up and correct this issue!
Additional Notes:
Soon after purchasing this vehicle the Bluetooth and phone links quit working. I researched and found an abundance of complaints regarding this issue. After contacting dealer and manufacturer I was basically told tough luck on this $1100.00 repair. In my opinion this is a safety issue since not being able to talk hands free can increase driver distraction. Furthermore; several states have enacted laws against hand held phone calls. Since this is an advertised feature, Ford should step up and correct this issue!
Mfg Campaign: 11485615
Recall Date: Sep 21, 2022
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while starting the vehicle, the steering wheel loosened and wiggled from side to side. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while starting the vehicle, the steering wheel loosened and wiggled from side to side. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while starting the vehicle, the steering wheel loosened and wiggled from side to side. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11485187
Recall Date: Sep 19, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and jerked with the check engine warning light illuminated. The contact then stated that she pulled the vehicle over and checked under the hood where she noticed that the coolant reservoir was empty. The vehicle was taken to Auto Zone where it displayed codes: P0302, P0131, P1299, P1450, P0300 and P0303. The contact then stated that she replaced the spark plugs, coils, coolant reservoir, thermostat, and coolant; however, the failure recurred. Additionally, the contact stated that white smoke was coming from the exhaust and the engine became overheated. The vehicle was taken to the dealer where the contact was informed that coolant had intruded into the engine cylinders, causing the engine to overheat. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and jerked with the check engine warning light illuminated. The contact then stated that she pulled the vehicle over and checked under the hood where she noticed that the coolant reservoir was empty. The vehicle was taken to Auto Zone where it displayed codes: P0302, P0131, P1299, P1450, P0300 and P0303. The contact then stated that she replaced the spark plugs, coils, coolant reservoir, thermostat, and coolant; however, the failure recurred. Additionally, the contact stated that white smoke was coming from the exhaust and the engine became overheated. The vehicle was taken to the dealer where the contact was informed that coolant had intruded into the engine cylinders, causing the engine to overheat. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and jerked with the check engine warning light illuminated. The contact then stated that she pulled the vehicle over and checked under the hood where she noticed that the coolant reservoir was empty. The vehicle was taken to Auto Zone where it displayed codes: P0302, P0131, P1299, P1450, P0300 and P0303. The contact then stated that she replaced the spark plugs, coils, coolant reservoir, thermostat, and coolant; however, the failure recurred. Additionally, the contact stated that white smoke was coming from the exhaust and the engine became overheated. The vehicle was taken to the dealer where the contact was informed that coolant had intruded into the engine cylinders, causing the engine to overheat. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 100,000.
Mfg Campaign: 11485331
Recall Date: Sep 19, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
On September 13, 2022, car was parked and idling. Heard/felt small pop. Pressed brake pedal to put vehicle in gear and pedal felt much softer than usual and was able to press to floor without effort. Noticed that AC air warmed up was well. Eventually noticed smoke wafting up from engine compartment on passenger side. inspected right front tire and saw oily spots on to inner side of wheel rim. popped hood and oily substance all over inside passenger side of engine compartment, particularly on serpentine belt, explaining the warming air from AC. While I could build up brake pedal pressure it never lasted long and pedal would become soft and press to the floor. Carefully drove car to local dealership and was informed about a "Customer Satisfaction Program" for the vehicle allowing for a one-time replacement of the front brake flexible hoses. Vehicle is currently being repaired.
Corrective Action:
On September 13, 2022, car was parked and idling. Heard/felt small pop. Pressed brake pedal to put vehicle in gear and pedal felt much softer than usual and was able to press to floor without effort. Noticed that AC air warmed up was well. Eventually noticed smoke wafting up from engine compartment on passenger side. inspected right front tire and saw oily spots on to inner side of wheel rim. popped hood and oily substance all over inside passenger side of engine compartment, particularly on serpentine belt, explaining the warming air from AC. While I could build up brake pedal pressure it never lasted long and pedal would become soft and press to the floor. Carefully drove car to local dealership and was informed about a "Customer Satisfaction Program" for the vehicle allowing for a one-time replacement of the front brake flexible hoses. Vehicle is currently being repaired.
Additional Notes:
On September 13, 2022, car was parked and idling. Heard/felt small pop. Pressed brake pedal to put vehicle in gear and pedal felt much softer than usual and was able to press to floor without effort. Noticed that AC air warmed up was well. Eventually noticed smoke wafting up from engine compartment on passenger side. inspected right front tire and saw oily spots on to inner side of wheel rim. popped hood and oily substance all over inside passenger side of engine compartment, particularly on serpentine belt, explaining the warming air from AC. While I could build up brake pedal pressure it never lasted long and pedal would become soft and press to the floor. Carefully drove car to local dealership and was informed about a "Customer Satisfaction Program" for the vehicle allowing for a one-time replacement of the front brake flexible hoses. Vehicle is currently being repaired.
Mfg Campaign: 11484924
Recall Date: Sep 17, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that the horn had malfunctioned and no audible sound was present when the horn was pressed. The contact indicated that the failure was intermittent initially but eventually became a permanent failure. The vehicle was taken to an independent mechanic and the local dealer who were both unable to determine the cause of the failure. The local dealer recommended that the vehicle be taken to an electrician. The manufacturer was not contacted. The failure mileage was 83,700.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that the horn had malfunctioned and no audible sound was present when the horn was pressed. The contact indicated that the failure was intermittent initially but eventually became a permanent failure. The vehicle was taken to an independent mechanic and the local dealer who were both unable to determine the cause of the failure. The local dealer recommended that the vehicle be taken to an electrician. The manufacturer was not contacted. The failure mileage was 83,700.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that the horn had malfunctioned and no audible sound was present when the horn was pressed. The contact indicated that the failure was intermittent initially but eventually became a permanent failure. The vehicle was taken to an independent mechanic and the local dealer who were both unable to determine the cause of the failure. The local dealer recommended that the vehicle be taken to an electrician. The manufacturer was not contacted. The failure mileage was 83,700.
Mfg Campaign: 11484837
Recall Date: Sep 16, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Fusion with a Salvage Title. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was scheduled for the recall repair appointment at the local dealer; however, the dealer then called the contact to cancel and informed that the manufacturer would not cover the costs due to the vehicle having Salvage Title. The manufacturer was then contacted and confirmed they would not cover the costs due to the Salvage Title and referred the contact to the NHTSA Hotline. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Fusion with a Salvage Title. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was scheduled for the recall repair appointment at the local dealer; however, the dealer then called the contact to cancel and informed that the manufacturer would not cover the costs due to the vehicle having Salvage Title. The manufacturer was then contacted and confirmed they would not cover the costs due to the Salvage Title and referred the contact to the NHTSA Hotline. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Fusion with a Salvage Title. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was scheduled for the recall repair appointment at the local dealer; however, the dealer then called the contact to cancel and informed that the manufacturer would not cover the costs due to the vehicle having Salvage Title. The manufacturer was then contacted and confirmed they would not cover the costs due to the Salvage Title and referred the contact to the NHTSA Hotline. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11484842
Recall Date: Sep 16, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine revved while the vehicle hesitated during acceleration. The vehicle was towed to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine revved while the vehicle hesitated during acceleration. The vehicle was towed to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine revved while the vehicle hesitated during acceleration. The vehicle was towed to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Mfg Campaign: 11484471
Recall Date: Sep 14, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle is suffering from coolant intrusion into cylinders. This is a widely know and reported issue. Vehicle is overheating which is a serious fire hazard. There is no way that vehicles with the affected powertrain should not be recalled! These cars aren’t lasting 60k-70k miles! Total Ford rip off! They should be held accountable for a repair due to their fault costing over $6k!
Corrective Action:
Vehicle is suffering from coolant intrusion into cylinders. This is a widely know and reported issue. Vehicle is overheating which is a serious fire hazard. There is no way that vehicles with the affected powertrain should not be recalled! These cars aren’t lasting 60k-70k miles! Total Ford rip off! They should be held accountable for a repair due to their fault costing over $6k!
Additional Notes:
Vehicle is suffering from coolant intrusion into cylinders. This is a widely know and reported issue. Vehicle is overheating which is a serious fire hazard. There is no way that vehicles with the affected powertrain should not be recalled! These cars aren’t lasting 60k-70k miles! Total Ford rip off! They should be held accountable for a repair due to their fault costing over $6k!
Mfg Campaign: 11484172
Recall Date: Sep 13, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving 65 MPH, the vehicle started jerking and stalled. The check engine warning light and the coolant temperature warning light were illuminated. The contact's wife veered to the side of the road. The contact's wife was able to restart the vehicle after several attempts however, the failure persisted and there was white smoke coming out of the exhaust. The vehicle was towed to an independent mechanic where it was diagnosed that coolant was leaking into the cylinder head of the engine. The independent mechanic then towed the vehicle to an unknown dealer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was not included in an unknown recall. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,382.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving 65 MPH, the vehicle started jerking and stalled. The check engine warning light and the coolant temperature warning light were illuminated. The contact's wife veered to the side of the road. The contact's wife was able to restart the vehicle after several attempts however, the failure persisted and there was white smoke coming out of the exhaust. The vehicle was towed to an independent mechanic where it was diagnosed that coolant was leaking into the cylinder head of the engine. The independent mechanic then towed the vehicle to an unknown dealer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was not included in an unknown recall. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,382.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving 65 MPH, the vehicle started jerking and stalled. The check engine warning light and the coolant temperature warning light were illuminated. The contact's wife veered to the side of the road. The contact's wife was able to restart the vehicle after several attempts however, the failure persisted and there was white smoke coming out of the exhaust. The vehicle was towed to an independent mechanic where it was diagnosed that coolant was leaking into the cylinder head of the engine. The independent mechanic then towed the vehicle to an unknown dealer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was not included in an unknown recall. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,382.
Mfg Campaign: 11483642
Recall Date: Sep 9, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that the gear shifter was stuck in park(P). There was no warning light illuminated. The vehicle was towed to the dealer and diagnosed with a defective shifter cable bushing. The contact was then informed that the vehicle was included in NHTSA Campaign Number: 19V362000 (Power Train) and the vehicle was repaired. Recently, the contact stated that the vehicle would lunge forward while in park(P). Upon investigation, the contact discovered NHTSA Campaign Number: 22V413000 (Power Train). The contact called the dealer and the manufacturer and was informed that his vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that the gear shifter was stuck in park(P). There was no warning light illuminated. The vehicle was towed to the dealer and diagnosed with a defective shifter cable bushing. The contact was then informed that the vehicle was included in NHTSA Campaign Number: 19V362000 (Power Train) and the vehicle was repaired. Recently, the contact stated that the vehicle would lunge forward while in park(P). Upon investigation, the contact discovered NHTSA Campaign Number: 22V413000 (Power Train). The contact called the dealer and the manufacturer and was informed that his vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that the gear shifter was stuck in park(P). There was no warning light illuminated. The vehicle was towed to the dealer and diagnosed with a defective shifter cable bushing. The contact was then informed that the vehicle was included in NHTSA Campaign Number: 19V362000 (Power Train) and the vehicle was repaired. Recently, the contact stated that the vehicle would lunge forward while in park(P). Upon investigation, the contact discovered NHTSA Campaign Number: 22V413000 (Power Train). The contact called the dealer and the manufacturer and was informed that his vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 55,000.
Mfg Campaign: 11483676
Recall Date: Sep 9, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that she placed the vehicle in the park position and then exit the vehicle, when without warning the vehicle inadvertently rolled in reverse and crashed into another vehicle. No injuries were sustained. No medical attention was required. A police report was filed. No warning lights was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. The dealer was not notified. The manufacturer was notified of the failure and advised the contact to take the vehicle to a Ford dealer for diagnosis but no further assistance was provided. The failure mileage was approximately 115,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that she placed the vehicle in the park position and then exit the vehicle, when without warning the vehicle inadvertently rolled in reverse and crashed into another vehicle. No injuries were sustained. No medical attention was required. A police report was filed. No warning lights was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. The dealer was not notified. The manufacturer was notified of the failure and advised the contact to take the vehicle to a Ford dealer for diagnosis but no further assistance was provided. The failure mileage was approximately 115,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that she placed the vehicle in the park position and then exit the vehicle, when without warning the vehicle inadvertently rolled in reverse and crashed into another vehicle. No injuries were sustained. No medical attention was required. A police report was filed. No warning lights was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. The dealer was not notified. The manufacturer was notified of the failure and advised the contact to take the vehicle to a Ford dealer for diagnosis but no further assistance was provided. The failure mileage was approximately 115,000.
Mfg Campaign: 11483562
Recall Date: Sep 8, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Ford dealer has the part but refuse to repair it for me claiming FORD manufacture hasn’t issued the official recall letter. It has been 3 months that I am not able to use my car. Please let me know when I can get this recall repaired. Thank you!
Corrective Action:
Ford dealer has the part but refuse to repair it for me claiming FORD manufacture hasn’t issued the official recall letter. It has been 3 months that I am not able to use my car. Please let me know when I can get this recall repaired. Thank you!
Additional Notes:
Ford dealer has the part but refuse to repair it for me claiming FORD manufacture hasn’t issued the official recall letter. It has been 3 months that I am not able to use my car. Please let me know when I can get this recall repaired. Thank you!
Mfg Campaign: 11483596
Recall Date: Sep 8, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Recall notice 22S43 / NHTSA Recall 22 V413 Car rolls when in park with brake on. Now my car won’t start at all. I don’t know if they are related. I need to know because I can’t waste any money if I don’t have to.
Corrective Action:
Recall notice 22S43 / NHTSA Recall 22 V413 Car rolls when in park with brake on. Now my car won’t start at all. I don’t know if they are related. I need to know because I can’t waste any money if I don’t have to.
Additional Notes:
Recall notice 22S43 / NHTSA Recall 22 V413 Car rolls when in park with brake on. Now my car won’t start at all. I don’t know if they are related. I need to know because I can’t waste any money if I don’t have to.
Mfg Campaign: 11483200
Recall Date: Sep 7, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Recall notice 22S43 / NHTSA Recall 22 V413 Car rolls when in park with brake on. Now my car won’t start at all. I don’t know if they are related. I need to know because I can’t waste any money if I don’t have to.
Corrective Action:
Recall notice 22S43 / NHTSA Recall 22 V413 Car rolls when in park with brake on. Now my car won’t start at all. I don’t know if they are related. I need to know because I can’t waste any money if I don’t have to.
Additional Notes:
Recall notice 22S43 / NHTSA Recall 22 V413 Car rolls when in park with brake on. Now my car won’t start at all. I don’t know if they are related. I need to know because I can’t waste any money if I don’t have to.
Mfg Campaign: 11483200
Recall Date: Sep 7, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury