Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE HIGH PRESSURE FUEL PUMP AND SENSOR WENT BAD AFTER 81000 MILES. THE CAR HAD A WHINING SOUND WHEN THE GAS PEDAL WAS DEPRESSED. THE CAR SPUTTERED WHILE ACCELERATING. THE CAR LOST PROPULSION AT HIGHWAY SPEEDS. *TR
Corrective Action:
THE HIGH PRESSURE FUEL PUMP AND SENSOR WENT BAD AFTER 81000 MILES. THE CAR HAD A WHINING SOUND WHEN THE GAS PEDAL WAS DEPRESSED. THE CAR SPUTTERED WHILE ACCELERATING. THE CAR LOST PROPULSION AT HIGHWAY SPEEDS. *TR
Additional Notes:
THE HIGH PRESSURE FUEL PUMP AND SENSOR WENT BAD AFTER 81000 MILES. THE CAR HAD A WHINING SOUND WHEN THE GAS PEDAL WAS DEPRESSED. THE CAR SPUTTERED WHILE ACCELERATING. THE CAR LOST PROPULSION AT HIGHWAY SPEEDS. *TR
Mfg Campaign: 11326455
Recall Date: May 29, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO PLACE THE GEAR SHIFTER IN PARK, THE SHIFT INDICATOR FAILED TO REGISTER THE CORRECT GEAR. GREENWAY FORD LOCATED AT 9001 EAST COLONIAL DRIVE ORLANDO, FL 32817, 888-984-4895, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) NOR 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO PLACE THE GEAR SHIFTER IN PARK, THE SHIFT INDICATOR FAILED TO REGISTER THE CORRECT GEAR. GREENWAY FORD LOCATED AT 9001 EAST COLONIAL DRIVE ORLANDO, FL 32817, 888-984-4895, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) NOR 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO PLACE THE GEAR SHIFTER IN PARK, THE SHIFT INDICATOR FAILED TO REGISTER THE CORRECT GEAR. GREENWAY FORD LOCATED AT 9001 EAST COLONIAL DRIVE ORLANDO, FL 32817, 888-984-4895, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) NOR 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Mfg Campaign: 11326459
Recall Date: May 29, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ABOUT A YEAR AGO THE VEHICLE WOULD JUST STOP FOR NO REASON. THE CHECK ENGINE LIGHT WOULD COME ON OCCASIONALLY AND IT SAID IT WAS THE FUEL SENSOR. SOMETIMES THE CAR WOULD COMPLETELY SHUT DOWN WHEN ACCELERATING OR AT HIGHWAY SPEEDS. TOOK THE VEHICLE IN FOR REPAIRS ON OCTOBER 17, 2019 AND THE ISSUE WAS RESOLVED. NOW, A FEW MONTHS LATER, THE SAME THING IS HAPPENING.*DT*DT CONSUMER REPLACED THE FUEL PUMP ON 05/29/20 AND SINCE THEN HAS RECURRED 2 MORE TIMES, UNABLE TO ACCELERATE.*JB
Corrective Action:
ABOUT A YEAR AGO THE VEHICLE WOULD JUST STOP FOR NO REASON. THE CHECK ENGINE LIGHT WOULD COME ON OCCASIONALLY AND IT SAID IT WAS THE FUEL SENSOR. SOMETIMES THE CAR WOULD COMPLETELY SHUT DOWN WHEN ACCELERATING OR AT HIGHWAY SPEEDS. TOOK THE VEHICLE IN FOR REPAIRS ON OCTOBER 17, 2019 AND THE ISSUE WAS RESOLVED. NOW, A FEW MONTHS LATER, THE SAME THING IS HAPPENING.*DT*DT CONSUMER REPLACED THE FUEL PUMP ON 05/29/20 AND SINCE THEN HAS RECURRED 2 MORE TIMES, UNABLE TO ACCELERATE.*JB
Additional Notes:
ABOUT A YEAR AGO THE VEHICLE WOULD JUST STOP FOR NO REASON. THE CHECK ENGINE LIGHT WOULD COME ON OCCASIONALLY AND IT SAID IT WAS THE FUEL SENSOR. SOMETIMES THE CAR WOULD COMPLETELY SHUT DOWN WHEN ACCELERATING OR AT HIGHWAY SPEEDS. TOOK THE VEHICLE IN FOR REPAIRS ON OCTOBER 17, 2019 AND THE ISSUE WAS RESOLVED. NOW, A FEW MONTHS LATER, THE SAME THING IS HAPPENING.*DT*DT CONSUMER REPLACED THE FUEL PUMP ON 05/29/20 AND SINCE THEN HAS RECURRED 2 MORE TIMES, UNABLE TO ACCELERATE.*JB
Mfg Campaign: 11326361
Recall Date: May 28, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ABOUT A YEAR AGO THE VEHICLE WOULD JUST STOP FOR NO REASON. THE CHECK ENGINE LIGHT WOULD COME ON OCCASIONALLY AND IT SAID IT WAS THE FUEL SENSOR. SOMETIMES THE CAR WOULD COMPLETELY SHUT DOWN WHEN ACCELERATING OR AT HIGHWAY SPEEDS. TOOK THE VEHICLE IN FOR REPAIRS ON OCTOBER 17, 2019 AND THE ISSUE WAS RESOLVED. NOW, A FEW MONTHS LATER, THE SAME THING IS HAPPENING.*DT*DT CONSUMER REPLACED THE FUEL PUMP ON 05/29/20 AND SINCE THEN HAS RECURRED 2 MORE TIMES, UNABLE TO ACCELERATE.*JB
Corrective Action:
ABOUT A YEAR AGO THE VEHICLE WOULD JUST STOP FOR NO REASON. THE CHECK ENGINE LIGHT WOULD COME ON OCCASIONALLY AND IT SAID IT WAS THE FUEL SENSOR. SOMETIMES THE CAR WOULD COMPLETELY SHUT DOWN WHEN ACCELERATING OR AT HIGHWAY SPEEDS. TOOK THE VEHICLE IN FOR REPAIRS ON OCTOBER 17, 2019 AND THE ISSUE WAS RESOLVED. NOW, A FEW MONTHS LATER, THE SAME THING IS HAPPENING.*DT*DT CONSUMER REPLACED THE FUEL PUMP ON 05/29/20 AND SINCE THEN HAS RECURRED 2 MORE TIMES, UNABLE TO ACCELERATE.*JB
Additional Notes:
ABOUT A YEAR AGO THE VEHICLE WOULD JUST STOP FOR NO REASON. THE CHECK ENGINE LIGHT WOULD COME ON OCCASIONALLY AND IT SAID IT WAS THE FUEL SENSOR. SOMETIMES THE CAR WOULD COMPLETELY SHUT DOWN WHEN ACCELERATING OR AT HIGHWAY SPEEDS. TOOK THE VEHICLE IN FOR REPAIRS ON OCTOBER 17, 2019 AND THE ISSUE WAS RESOLVED. NOW, A FEW MONTHS LATER, THE SAME THING IS HAPPENING.*DT*DT CONSUMER REPLACED THE FUEL PUMP ON 05/29/20 AND SINCE THEN HAS RECURRED 2 MORE TIMES, UNABLE TO ACCELERATE.*JB
Mfg Campaign: 11326361
Recall Date: May 28, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ELECTRONIC WARNING THAT THE POWER STEERING IS NO LONGER FUNCTIONING PROPERTY, EPA LIGHT FLASHING ON AND OFF, AND STATED THAT THERE WAS AN ISSUE WITH THE REAR PARK AID. MY CAR HAS LESS THAN 30K MILES AND IT HAPPENED MULTIPLE TIMES DRIVING BOTH LOCALLY AND HIGHWAY MILES. TYPICALLY WILL OCCUR AFTER DRIVING FOR MORE THAN 5 MINUTES, PROBLEM CAN BE FIXED BY PUTTING VEHICLE IN DRIVE AND ROTATING WHEEL ALL THE WAY IN BOTH DIRECTIONS AND THEN RESTARTING VEHICLE. PROBLEMS IS RECURRING THOUGH AND HAS HAPPENED MULTIPLE TIMES IN THE PAST 3 WEEKS. PROBLEM CAUSES STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN AND LEADS TO ISSUES MANEUVERING THE VEHICLE. VERY DANGEROUS ESPECIALLY WHEN TRYING TO MAKE ANY TURNS. I AM BRINGING MY CAR INTO BE SERVICED TOMORROW AS IT IS VERY DANGEROUS TO DRIVE, WILL HAVE FURTHER DOCUMENTATION AFTER THAT. *TR
Corrective Action:
ELECTRONIC WARNING THAT THE POWER STEERING IS NO LONGER FUNCTIONING PROPERTY, EPA LIGHT FLASHING ON AND OFF, AND STATED THAT THERE WAS AN ISSUE WITH THE REAR PARK AID. MY CAR HAS LESS THAN 30K MILES AND IT HAPPENED MULTIPLE TIMES DRIVING BOTH LOCALLY AND HIGHWAY MILES. TYPICALLY WILL OCCUR AFTER DRIVING FOR MORE THAN 5 MINUTES, PROBLEM CAN BE FIXED BY PUTTING VEHICLE IN DRIVE AND ROTATING WHEEL ALL THE WAY IN BOTH DIRECTIONS AND THEN RESTARTING VEHICLE. PROBLEMS IS RECURRING THOUGH AND HAS HAPPENED MULTIPLE TIMES IN THE PAST 3 WEEKS. PROBLEM CAUSES STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN AND LEADS TO ISSUES MANEUVERING THE VEHICLE. VERY DANGEROUS ESPECIALLY WHEN TRYING TO MAKE ANY TURNS. I AM BRINGING MY CAR INTO BE SERVICED TOMORROW AS IT IS VERY DANGEROUS TO DRIVE, WILL HAVE FURTHER DOCUMENTATION AFTER THAT. *TR
Additional Notes:
ELECTRONIC WARNING THAT THE POWER STEERING IS NO LONGER FUNCTIONING PROPERTY, EPA LIGHT FLASHING ON AND OFF, AND STATED THAT THERE WAS AN ISSUE WITH THE REAR PARK AID. MY CAR HAS LESS THAN 30K MILES AND IT HAPPENED MULTIPLE TIMES DRIVING BOTH LOCALLY AND HIGHWAY MILES. TYPICALLY WILL OCCUR AFTER DRIVING FOR MORE THAN 5 MINUTES, PROBLEM CAN BE FIXED BY PUTTING VEHICLE IN DRIVE AND ROTATING WHEEL ALL THE WAY IN BOTH DIRECTIONS AND THEN RESTARTING VEHICLE. PROBLEMS IS RECURRING THOUGH AND HAS HAPPENED MULTIPLE TIMES IN THE PAST 3 WEEKS. PROBLEM CAUSES STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN AND LEADS TO ISSUES MANEUVERING THE VEHICLE. VERY DANGEROUS ESPECIALLY WHEN TRYING TO MAKE ANY TURNS. I AM BRINGING MY CAR INTO BE SERVICED TOMORROW AS IT IS VERY DANGEROUS TO DRIVE, WILL HAVE FURTHER DOCUMENTATION AFTER THAT. *TR
Mfg Campaign: 11326211
Recall Date: May 27, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
ELECTRONIC WARNING THAT THE POWER STEERING IS NO LONGER FUNCTIONING PROPERTY, EPA LIGHT FLASHING ON AND OFF, AND STATED THAT THERE WAS AN ISSUE WITH THE REAR PARK AID. MY CAR HAS LESS THAN 30K MILES AND IT HAPPENED MULTIPLE TIMES DRIVING BOTH LOCALLY AND HIGHWAY MILES. TYPICALLY WILL OCCUR AFTER DRIVING FOR MORE THAN 5 MINUTES, PROBLEM CAN BE FIXED BY PUTTING VEHICLE IN DRIVE AND ROTATING WHEEL ALL THE WAY IN BOTH DIRECTIONS AND THEN RESTARTING VEHICLE. PROBLEMS IS RECURRING THOUGH AND HAS HAPPENED MULTIPLE TIMES IN THE PAST 3 WEEKS. PROBLEM CAUSES STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN AND LEADS TO ISSUES MANEUVERING THE VEHICLE. VERY DANGEROUS ESPECIALLY WHEN TRYING TO MAKE ANY TURNS. I AM BRINGING MY CAR INTO BE SERVICED TOMORROW AS IT IS VERY DANGEROUS TO DRIVE, WILL HAVE FURTHER DOCUMENTATION AFTER THAT. *TR
Corrective Action:
ELECTRONIC WARNING THAT THE POWER STEERING IS NO LONGER FUNCTIONING PROPERTY, EPA LIGHT FLASHING ON AND OFF, AND STATED THAT THERE WAS AN ISSUE WITH THE REAR PARK AID. MY CAR HAS LESS THAN 30K MILES AND IT HAPPENED MULTIPLE TIMES DRIVING BOTH LOCALLY AND HIGHWAY MILES. TYPICALLY WILL OCCUR AFTER DRIVING FOR MORE THAN 5 MINUTES, PROBLEM CAN BE FIXED BY PUTTING VEHICLE IN DRIVE AND ROTATING WHEEL ALL THE WAY IN BOTH DIRECTIONS AND THEN RESTARTING VEHICLE. PROBLEMS IS RECURRING THOUGH AND HAS HAPPENED MULTIPLE TIMES IN THE PAST 3 WEEKS. PROBLEM CAUSES STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN AND LEADS TO ISSUES MANEUVERING THE VEHICLE. VERY DANGEROUS ESPECIALLY WHEN TRYING TO MAKE ANY TURNS. I AM BRINGING MY CAR INTO BE SERVICED TOMORROW AS IT IS VERY DANGEROUS TO DRIVE, WILL HAVE FURTHER DOCUMENTATION AFTER THAT. *TR
Additional Notes:
ELECTRONIC WARNING THAT THE POWER STEERING IS NO LONGER FUNCTIONING PROPERTY, EPA LIGHT FLASHING ON AND OFF, AND STATED THAT THERE WAS AN ISSUE WITH THE REAR PARK AID. MY CAR HAS LESS THAN 30K MILES AND IT HAPPENED MULTIPLE TIMES DRIVING BOTH LOCALLY AND HIGHWAY MILES. TYPICALLY WILL OCCUR AFTER DRIVING FOR MORE THAN 5 MINUTES, PROBLEM CAN BE FIXED BY PUTTING VEHICLE IN DRIVE AND ROTATING WHEEL ALL THE WAY IN BOTH DIRECTIONS AND THEN RESTARTING VEHICLE. PROBLEMS IS RECURRING THOUGH AND HAS HAPPENED MULTIPLE TIMES IN THE PAST 3 WEEKS. PROBLEM CAUSES STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN AND LEADS TO ISSUES MANEUVERING THE VEHICLE. VERY DANGEROUS ESPECIALLY WHEN TRYING TO MAKE ANY TURNS. I AM BRINGING MY CAR INTO BE SERVICED TOMORROW AS IT IS VERY DANGEROUS TO DRIVE, WILL HAVE FURTHER DOCUMENTATION AFTER THAT. *TR
Mfg Campaign: 11326211
Recall Date: May 27, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
ELECTRONIC WARNING THAT THE POWER STEERING IS NO LONGER FUNCTIONING PROPERTY, EPA LIGHT FLASHING ON AND OFF, AND STATED THAT THERE WAS AN ISSUE WITH THE REAR PARK AID. MY CAR HAS LESS THAN 30K MILES AND IT HAPPENED MULTIPLE TIMES DRIVING BOTH LOCALLY AND HIGHWAY MILES. TYPICALLY WILL OCCUR AFTER DRIVING FOR MORE THAN 5 MINUTES, PROBLEM CAN BE FIXED BY PUTTING VEHICLE IN DRIVE AND ROTATING WHEEL ALL THE WAY IN BOTH DIRECTIONS AND THEN RESTARTING VEHICLE. PROBLEMS IS RECURRING THOUGH AND HAS HAPPENED MULTIPLE TIMES IN THE PAST 3 WEEKS. PROBLEM CAUSES STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN AND LEADS TO ISSUES MANEUVERING THE VEHICLE. VERY DANGEROUS ESPECIALLY WHEN TRYING TO MAKE ANY TURNS. I AM BRINGING MY CAR INTO BE SERVICED TOMORROW AS IT IS VERY DANGEROUS TO DRIVE, WILL HAVE FURTHER DOCUMENTATION AFTER THAT. *TR
Corrective Action:
ELECTRONIC WARNING THAT THE POWER STEERING IS NO LONGER FUNCTIONING PROPERTY, EPA LIGHT FLASHING ON AND OFF, AND STATED THAT THERE WAS AN ISSUE WITH THE REAR PARK AID. MY CAR HAS LESS THAN 30K MILES AND IT HAPPENED MULTIPLE TIMES DRIVING BOTH LOCALLY AND HIGHWAY MILES. TYPICALLY WILL OCCUR AFTER DRIVING FOR MORE THAN 5 MINUTES, PROBLEM CAN BE FIXED BY PUTTING VEHICLE IN DRIVE AND ROTATING WHEEL ALL THE WAY IN BOTH DIRECTIONS AND THEN RESTARTING VEHICLE. PROBLEMS IS RECURRING THOUGH AND HAS HAPPENED MULTIPLE TIMES IN THE PAST 3 WEEKS. PROBLEM CAUSES STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN AND LEADS TO ISSUES MANEUVERING THE VEHICLE. VERY DANGEROUS ESPECIALLY WHEN TRYING TO MAKE ANY TURNS. I AM BRINGING MY CAR INTO BE SERVICED TOMORROW AS IT IS VERY DANGEROUS TO DRIVE, WILL HAVE FURTHER DOCUMENTATION AFTER THAT. *TR
Additional Notes:
ELECTRONIC WARNING THAT THE POWER STEERING IS NO LONGER FUNCTIONING PROPERTY, EPA LIGHT FLASHING ON AND OFF, AND STATED THAT THERE WAS AN ISSUE WITH THE REAR PARK AID. MY CAR HAS LESS THAN 30K MILES AND IT HAPPENED MULTIPLE TIMES DRIVING BOTH LOCALLY AND HIGHWAY MILES. TYPICALLY WILL OCCUR AFTER DRIVING FOR MORE THAN 5 MINUTES, PROBLEM CAN BE FIXED BY PUTTING VEHICLE IN DRIVE AND ROTATING WHEEL ALL THE WAY IN BOTH DIRECTIONS AND THEN RESTARTING VEHICLE. PROBLEMS IS RECURRING THOUGH AND HAS HAPPENED MULTIPLE TIMES IN THE PAST 3 WEEKS. PROBLEM CAUSES STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN AND LEADS TO ISSUES MANEUVERING THE VEHICLE. VERY DANGEROUS ESPECIALLY WHEN TRYING TO MAKE ANY TURNS. I AM BRINGING MY CAR INTO BE SERVICED TOMORROW AS IT IS VERY DANGEROUS TO DRIVE, WILL HAVE FURTHER DOCUMENTATION AFTER THAT. *TR
Mfg Campaign: 11326211
Recall Date: May 27, 2020
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WAS STOPPED AND PARKED IN A PARKING LOT . WHEN I EXITED THE DRIVER SIDE AND CLOSED THE DOOR. WHEN I DID THAT THE DOOR BOUNCED BACK. I TRIED AGAIN AND IT DIDN'T CLOSE COMPLETELY.THE DOOR LATCH IS IN THE UNLOCKED POSITION. IT DOESN'T STAY CLOSED, IF I WAS DRIVING AND THIS HAD HAPPENED I OR SOMEONE ELSE COULD OF BEEN SERIOUSLY HURT.
Corrective Action:
WAS STOPPED AND PARKED IN A PARKING LOT . WHEN I EXITED THE DRIVER SIDE AND CLOSED THE DOOR. WHEN I DID THAT THE DOOR BOUNCED BACK. I TRIED AGAIN AND IT DIDN'T CLOSE COMPLETELY.THE DOOR LATCH IS IN THE UNLOCKED POSITION. IT DOESN'T STAY CLOSED, IF I WAS DRIVING AND THIS HAD HAPPENED I OR SOMEONE ELSE COULD OF BEEN SERIOUSLY HURT.
Additional Notes:
WAS STOPPED AND PARKED IN A PARKING LOT . WHEN I EXITED THE DRIVER SIDE AND CLOSED THE DOOR. WHEN I DID THAT THE DOOR BOUNCED BACK. I TRIED AGAIN AND IT DIDN'T CLOSE COMPLETELY.THE DOOR LATCH IS IN THE UNLOCKED POSITION. IT DOESN'T STAY CLOSED, IF I WAS DRIVING AND THIS HAD HAPPENED I OR SOMEONE ELSE COULD OF BEEN SERIOUSLY HURT.
Mfg Campaign: 11325867
Recall Date: May 25, 2020
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
I BOUGHT THE CARE IN APRIL 2017,WITHIN A MOTH I STARTED SMELL CAR OUTSIDE THE CAR WHEN EVER I STARTED IT. YOU CAR SMELL IT UP TO 75 FT AWAY. TOWARDS THE FRONT AND DRIVERS SIDE. IT S BURNT GAS. JUST LIKE YOU WERE FILLING YOU GAS TANK. I TOOK IT TO MY DEALER FOR A CHECK UP 5/6 TIMES FOR THIS ISSUE. EACH TIME THEY SAY NOTHING WRONG AND THEY CAN'T SMELL THE GAS. YET MY SALESMAN AND OTHER CUSTOMERS IN THE PARKING LOT HAS SMELLED IT. STRANGERS IN THE GROCERY STORE AND SMELT IT AND WARNED ME. INCLUDING A FORD MECHANIC WHO ADVISED ME TO TAKE IT TO A SHOP.HE WAS FROM A DIFFERENT FORD DEALER.MY CO-WORKERS SMELL IT. MY GAS LEVELS ARE SHOWING IT AS WELL. AT THE TIME THIS STARTED I WAS STILL UNDER MANUFACTURER WARRANTY AT 57,000. NOW @ 64,000. HAVE EXTENDED. FOUND OUT SAME CAR WITH LARGER ENGINE HAS SAME PROBLEM HOWEVER THE DEALER REFUSES TO BELIEVE MAYBE ME CAR OR THE ENGINE MAY HAVE SAME PROBLEM. SERVICE BULLETIN:16-00452013-2016 CARS. PCV VALVE PART EJ726758B.THIS WAS FOUND BY A FRIEND A FORD ENGINEER. EVEN HE SAID IT S POSSIBLE THE SMALLER ENGINE COULD HAVE THE SAME PROBLEM. HOWEVER THE DEALER WON'T EVEN LOOK AT IT.WHAT DO I DO? NOW I HEAR A RATTLING SOUND UPFRONT IN THE ENGINE AREA. I ONLY DRIVE APPROX. 12 MILES A SAY UNLESS I GO GROCERY SHOPPING.LIKE I SAID IT'S A 2016 WITH 64,000, BEAUTIFUL CAR.JUST THIS ONE ISSUE. CAN'T SMELL WHEN DRIVING ONLY WHEN PARKED.ONLY FROM OUTSIDE OF CAR! IT IS NOT THE EXHAUST LIKE I SAID IT IS CLEAN UNBURNT GAS! THIS HAPPENS DAILY. *TR
Corrective Action:
I BOUGHT THE CARE IN APRIL 2017,WITHIN A MOTH I STARTED SMELL CAR OUTSIDE THE CAR WHEN EVER I STARTED IT. YOU CAR SMELL IT UP TO 75 FT AWAY. TOWARDS THE FRONT AND DRIVERS SIDE. IT S BURNT GAS. JUST LIKE YOU WERE FILLING YOU GAS TANK. I TOOK IT TO MY DEALER FOR A CHECK UP 5/6 TIMES FOR THIS ISSUE. EACH TIME THEY SAY NOTHING WRONG AND THEY CAN'T SMELL THE GAS. YET MY SALESMAN AND OTHER CUSTOMERS IN THE PARKING LOT HAS SMELLED IT. STRANGERS IN THE GROCERY STORE AND SMELT IT AND WARNED ME. INCLUDING A FORD MECHANIC WHO ADVISED ME TO TAKE IT TO A SHOP.HE WAS FROM A DIFFERENT FORD DEALER.MY CO-WORKERS SMELL IT. MY GAS LEVELS ARE SHOWING IT AS WELL. AT THE TIME THIS STARTED I WAS STILL UNDER MANUFACTURER WARRANTY AT 57,000. NOW @ 64,000. HAVE EXTENDED. FOUND OUT SAME CAR WITH LARGER ENGINE HAS SAME PROBLEM HOWEVER THE DEALER REFUSES TO BELIEVE MAYBE ME CAR OR THE ENGINE MAY HAVE SAME PROBLEM. SERVICE BULLETIN:16-00452013-2016 CARS. PCV VALVE PART EJ726758B.THIS WAS FOUND BY A FRIEND A FORD ENGINEER. EVEN HE SAID IT S POSSIBLE THE SMALLER ENGINE COULD HAVE THE SAME PROBLEM. HOWEVER THE DEALER WON'T EVEN LOOK AT IT.WHAT DO I DO? NOW I HEAR A RATTLING SOUND UPFRONT IN THE ENGINE AREA. I ONLY DRIVE APPROX. 12 MILES A SAY UNLESS I GO GROCERY SHOPPING.LIKE I SAID IT'S A 2016 WITH 64,000, BEAUTIFUL CAR.JUST THIS ONE ISSUE. CAN'T SMELL WHEN DRIVING ONLY WHEN PARKED.ONLY FROM OUTSIDE OF CAR! IT IS NOT THE EXHAUST LIKE I SAID IT IS CLEAN UNBURNT GAS! THIS HAPPENS DAILY. *TR
Additional Notes:
I BOUGHT THE CARE IN APRIL 2017,WITHIN A MOTH I STARTED SMELL CAR OUTSIDE THE CAR WHEN EVER I STARTED IT. YOU CAR SMELL IT UP TO 75 FT AWAY. TOWARDS THE FRONT AND DRIVERS SIDE. IT S BURNT GAS. JUST LIKE YOU WERE FILLING YOU GAS TANK. I TOOK IT TO MY DEALER FOR A CHECK UP 5/6 TIMES FOR THIS ISSUE. EACH TIME THEY SAY NOTHING WRONG AND THEY CAN'T SMELL THE GAS. YET MY SALESMAN AND OTHER CUSTOMERS IN THE PARKING LOT HAS SMELLED IT. STRANGERS IN THE GROCERY STORE AND SMELT IT AND WARNED ME. INCLUDING A FORD MECHANIC WHO ADVISED ME TO TAKE IT TO A SHOP.HE WAS FROM A DIFFERENT FORD DEALER.MY CO-WORKERS SMELL IT. MY GAS LEVELS ARE SHOWING IT AS WELL. AT THE TIME THIS STARTED I WAS STILL UNDER MANUFACTURER WARRANTY AT 57,000. NOW @ 64,000. HAVE EXTENDED. FOUND OUT SAME CAR WITH LARGER ENGINE HAS SAME PROBLEM HOWEVER THE DEALER REFUSES TO BELIEVE MAYBE ME CAR OR THE ENGINE MAY HAVE SAME PROBLEM. SERVICE BULLETIN:16-00452013-2016 CARS. PCV VALVE PART EJ726758B.THIS WAS FOUND BY A FRIEND A FORD ENGINEER. EVEN HE SAID IT S POSSIBLE THE SMALLER ENGINE COULD HAVE THE SAME PROBLEM. HOWEVER THE DEALER WON'T EVEN LOOK AT IT.WHAT DO I DO? NOW I HEAR A RATTLING SOUND UPFRONT IN THE ENGINE AREA. I ONLY DRIVE APPROX. 12 MILES A SAY UNLESS I GO GROCERY SHOPPING.LIKE I SAID IT'S A 2016 WITH 64,000, BEAUTIFUL CAR.JUST THIS ONE ISSUE. CAN'T SMELL WHEN DRIVING ONLY WHEN PARKED.ONLY FROM OUTSIDE OF CAR! IT IS NOT THE EXHAUST LIKE I SAID IT IS CLEAN UNBURNT GAS! THIS HAPPENS DAILY. *TR
Mfg Campaign: 11325532
Recall Date: May 22, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
STARTED OUT AS CYLINDER 3 MISFIRE, NORMAL HIGHWAY DRIVING, I REPLACED PLUGS AND COIL PACKS, DID NOT HELP. THEN ENGINE OVER HEATED, CHECKED COOLANT WHICH WAS LOW. SHORTLY AFTER REALIZED COOLANT HAS BEEN LEAKING TO NOWHERE AND WHITE SMOKE STARTED COMING OUT OF THE TAIL PIPE. AFTER SOME RESEARCH I FIND OUT THIS A PROBLEM FORD KNOWS ABOUT, SO IM HOPING THEY ARE HELD RESPONSIBLE. *TR
Corrective Action:
STARTED OUT AS CYLINDER 3 MISFIRE, NORMAL HIGHWAY DRIVING, I REPLACED PLUGS AND COIL PACKS, DID NOT HELP. THEN ENGINE OVER HEATED, CHECKED COOLANT WHICH WAS LOW. SHORTLY AFTER REALIZED COOLANT HAS BEEN LEAKING TO NOWHERE AND WHITE SMOKE STARTED COMING OUT OF THE TAIL PIPE. AFTER SOME RESEARCH I FIND OUT THIS A PROBLEM FORD KNOWS ABOUT, SO IM HOPING THEY ARE HELD RESPONSIBLE. *TR
Additional Notes:
STARTED OUT AS CYLINDER 3 MISFIRE, NORMAL HIGHWAY DRIVING, I REPLACED PLUGS AND COIL PACKS, DID NOT HELP. THEN ENGINE OVER HEATED, CHECKED COOLANT WHICH WAS LOW. SHORTLY AFTER REALIZED COOLANT HAS BEEN LEAKING TO NOWHERE AND WHITE SMOKE STARTED COMING OUT OF THE TAIL PIPE. AFTER SOME RESEARCH I FIND OUT THIS A PROBLEM FORD KNOWS ABOUT, SO IM HOPING THEY ARE HELD RESPONSIBLE. *TR
Mfg Campaign: 11325602
Recall Date: May 22, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
AIRBAG LIGHT WILL NOT GO OFF WHEN I START MY CAR. THE LIGHT HAS BEEN ON THROUGHOUT THE ENTIRE DAY. *TR
Corrective Action:
AIRBAG LIGHT WILL NOT GO OFF WHEN I START MY CAR. THE LIGHT HAS BEEN ON THROUGHOUT THE ENTIRE DAY. *TR
Additional Notes:
AIRBAG LIGHT WILL NOT GO OFF WHEN I START MY CAR. THE LIGHT HAS BEEN ON THROUGHOUT THE ENTIRE DAY. *TR
Mfg Campaign: 11325400
Recall Date: May 21, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
COOLANT STARTED LEAKING INTO THE ENGINE AND NOW I NEED A NEW ENGINE. I HAVE ONLY OWNED THIS CAR FOR FOUR YEARS AND HAVE TAKEN VERY GOOD CARE OF IT. I HAVE DONE SOME RESEARCH AND FOUND THAT HUNDREDS OF PEOPLE HAVE HAD THE SAME ISSUE. I WILL NEVER BUY FROM FORD AGAIN. *TR
Corrective Action:
COOLANT STARTED LEAKING INTO THE ENGINE AND NOW I NEED A NEW ENGINE. I HAVE ONLY OWNED THIS CAR FOR FOUR YEARS AND HAVE TAKEN VERY GOOD CARE OF IT. I HAVE DONE SOME RESEARCH AND FOUND THAT HUNDREDS OF PEOPLE HAVE HAD THE SAME ISSUE. I WILL NEVER BUY FROM FORD AGAIN. *TR
Additional Notes:
COOLANT STARTED LEAKING INTO THE ENGINE AND NOW I NEED A NEW ENGINE. I HAVE ONLY OWNED THIS CAR FOR FOUR YEARS AND HAVE TAKEN VERY GOOD CARE OF IT. I HAVE DONE SOME RESEARCH AND FOUND THAT HUNDREDS OF PEOPLE HAVE HAD THE SAME ISSUE. I WILL NEVER BUY FROM FORD AGAIN. *TR
Mfg Campaign: 11325483
Recall Date: May 21, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
COOLANT STARTED LEAKING INTO THE ENGINE AND NOW I NEED A NEW ENGINE. I HAVE ONLY OWNED THIS CAR FOR FOUR YEARS AND HAVE TAKEN VERY GOOD CARE OF IT. I HAVE DONE SOME RESEARCH AND FOUND THAT HUNDREDS OF PEOPLE HAVE HAD THE SAME ISSUE. I WILL NEVER BUY FROM FORD AGAIN. *TR
Corrective Action:
COOLANT STARTED LEAKING INTO THE ENGINE AND NOW I NEED A NEW ENGINE. I HAVE ONLY OWNED THIS CAR FOR FOUR YEARS AND HAVE TAKEN VERY GOOD CARE OF IT. I HAVE DONE SOME RESEARCH AND FOUND THAT HUNDREDS OF PEOPLE HAVE HAD THE SAME ISSUE. I WILL NEVER BUY FROM FORD AGAIN. *TR
Additional Notes:
COOLANT STARTED LEAKING INTO THE ENGINE AND NOW I NEED A NEW ENGINE. I HAVE ONLY OWNED THIS CAR FOR FOUR YEARS AND HAVE TAKEN VERY GOOD CARE OF IT. I HAVE DONE SOME RESEARCH AND FOUND THAT HUNDREDS OF PEOPLE HAVE HAD THE SAME ISSUE. I WILL NEVER BUY FROM FORD AGAIN. *TR
Mfg Campaign: 11325483
Recall Date: May 21, 2020
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE OVERHEATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE STERLING MCCALL FORD DEALER LOCATED AT: 6445 SOUTHWEST FWY, HOUSTON, TX 77074, WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE COOLING CHAMBER WAS CRACKED, AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND STATED THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE OVERHEATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE STERLING MCCALL FORD DEALER LOCATED AT: 6445 SOUTHWEST FWY, HOUSTON, TX 77074, WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE COOLING CHAMBER WAS CRACKED, AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND STATED THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE OVERHEATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE STERLING MCCALL FORD DEALER LOCATED AT: 6445 SOUTHWEST FWY, HOUSTON, TX 77074, WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE COOLING CHAMBER WAS CRACKED, AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND STATED THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Mfg Campaign: 11325142
Recall Date: May 19, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND JERKED ABNORMALLY. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CHECK MANUAL MESSAGE WAS ALSO DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO GREENWAY FORD (9001 E COLONIAL DR, ORLANDO, FL 32817, (888) 984-4895) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 56,888.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND JERKED ABNORMALLY. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CHECK MANUAL MESSAGE WAS ALSO DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO GREENWAY FORD (9001 E COLONIAL DR, ORLANDO, FL 32817, (888) 984-4895) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 56,888.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND JERKED ABNORMALLY. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CHECK MANUAL MESSAGE WAS ALSO DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO GREENWAY FORD (9001 E COLONIAL DR, ORLANDO, FL 32817, (888) 984-4895) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 56,888.
Mfg Campaign: 11324937
Recall Date: May 18, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY CAR HAS BEEN RUNNING FINE. A FEW DAYS AGO, IT SUDDENLY OVER HEATED. FLUID LEVELS WERE FINE. AFTER LETTING IT COOL OFF, I WAS ABLE TO DRIVE IT HOME. IT'S BEEN RUNNING FINE AGAIN UNTIL YESTERDAY. OUT OF NOWHERE, IT OVER HEATED AND ONCE AGAIN FLUID LEVELS WERE FINE. I LET IT COOL DOWN AND DROVE IT HOME WHICH WAS ONE STREET OVER. IT STARTED RUNNING ROUGH AND AS SOON AS I TURNED IN THE DRIVEWAY, WHITE SMOKE STARTED COMING OUT OF THE TAILPIPE. *TR
Corrective Action:
MY CAR HAS BEEN RUNNING FINE. A FEW DAYS AGO, IT SUDDENLY OVER HEATED. FLUID LEVELS WERE FINE. AFTER LETTING IT COOL OFF, I WAS ABLE TO DRIVE IT HOME. IT'S BEEN RUNNING FINE AGAIN UNTIL YESTERDAY. OUT OF NOWHERE, IT OVER HEATED AND ONCE AGAIN FLUID LEVELS WERE FINE. I LET IT COOL DOWN AND DROVE IT HOME WHICH WAS ONE STREET OVER. IT STARTED RUNNING ROUGH AND AS SOON AS I TURNED IN THE DRIVEWAY, WHITE SMOKE STARTED COMING OUT OF THE TAILPIPE. *TR
Additional Notes:
MY CAR HAS BEEN RUNNING FINE. A FEW DAYS AGO, IT SUDDENLY OVER HEATED. FLUID LEVELS WERE FINE. AFTER LETTING IT COOL OFF, I WAS ABLE TO DRIVE IT HOME. IT'S BEEN RUNNING FINE AGAIN UNTIL YESTERDAY. OUT OF NOWHERE, IT OVER HEATED AND ONCE AGAIN FLUID LEVELS WERE FINE. I LET IT COOL DOWN AND DROVE IT HOME WHICH WAS ONE STREET OVER. IT STARTED RUNNING ROUGH AND AS SOON AS I TURNED IN THE DRIVEWAY, WHITE SMOKE STARTED COMING OUT OF THE TAILPIPE. *TR
Mfg Campaign: 11324409
Recall Date: May 13, 2020
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
MY WIFE IS TRYING TO THE TIRES ROTATED ON HER 2016 FORD FUSION TO NO AVAIL. SHE HAS BEEN TOLD WE NEED TO BUY A NEW SET OF LUG NUTS BEFORE THEY CAN ROTATE THE TIRES. WHY IS THIS A CUSTOMER COST WHEN THE LUG NUTS ARE DEFECTIVE. IT IS THE FIRST TIME I HAVE HEARD OF SWOLLLEN LUG NUTS. SHOULDN'T THE BE THE MANUFACTURE'S RESPONSIBILITY. MY WIFE IF SHE WOULD HAVE WE WOULD NOT BE ABLE TO EVEN CHANGE THE TIRE BECAUSE THE WRENCH WON'T FIT. THAT SOUNDS LIKE A MAJOR SAFETY PROBLEM, ESPECIALLY FOR OLDER PEOPLE. IS THERE ANY WAY WE CAN GET THE MANUFACTURE TO SUPPLY A NEW SET OF REPLACEMENT NUTS SO SHE THE TIRES ROTATED??? A CAR DEALER SERVICE CENTER AND A CAR REPAIR INSTITUTION HAVE SAID THEY CANNOT ROTATE THE TIRES UNTIL A NEW SET OF LUGS ARE PURCHASED AND PROVIDED BY THE CUSTOMER TO REPLACE DEFECTIVE NUTS!! *TR
Corrective Action:
MY WIFE IS TRYING TO THE TIRES ROTATED ON HER 2016 FORD FUSION TO NO AVAIL. SHE HAS BEEN TOLD WE NEED TO BUY A NEW SET OF LUG NUTS BEFORE THEY CAN ROTATE THE TIRES. WHY IS THIS A CUSTOMER COST WHEN THE LUG NUTS ARE DEFECTIVE. IT IS THE FIRST TIME I HAVE HEARD OF SWOLLLEN LUG NUTS. SHOULDN'T THE BE THE MANUFACTURE'S RESPONSIBILITY. MY WIFE IF SHE WOULD HAVE WE WOULD NOT BE ABLE TO EVEN CHANGE THE TIRE BECAUSE THE WRENCH WON'T FIT. THAT SOUNDS LIKE A MAJOR SAFETY PROBLEM, ESPECIALLY FOR OLDER PEOPLE. IS THERE ANY WAY WE CAN GET THE MANUFACTURE TO SUPPLY A NEW SET OF REPLACEMENT NUTS SO SHE THE TIRES ROTATED??? A CAR DEALER SERVICE CENTER AND A CAR REPAIR INSTITUTION HAVE SAID THEY CANNOT ROTATE THE TIRES UNTIL A NEW SET OF LUGS ARE PURCHASED AND PROVIDED BY THE CUSTOMER TO REPLACE DEFECTIVE NUTS!! *TR
Additional Notes:
MY WIFE IS TRYING TO THE TIRES ROTATED ON HER 2016 FORD FUSION TO NO AVAIL. SHE HAS BEEN TOLD WE NEED TO BUY A NEW SET OF LUG NUTS BEFORE THEY CAN ROTATE THE TIRES. WHY IS THIS A CUSTOMER COST WHEN THE LUG NUTS ARE DEFECTIVE. IT IS THE FIRST TIME I HAVE HEARD OF SWOLLLEN LUG NUTS. SHOULDN'T THE BE THE MANUFACTURE'S RESPONSIBILITY. MY WIFE IF SHE WOULD HAVE WE WOULD NOT BE ABLE TO EVEN CHANGE THE TIRE BECAUSE THE WRENCH WON'T FIT. THAT SOUNDS LIKE A MAJOR SAFETY PROBLEM, ESPECIALLY FOR OLDER PEOPLE. IS THERE ANY WAY WE CAN GET THE MANUFACTURE TO SUPPLY A NEW SET OF REPLACEMENT NUTS SO SHE THE TIRES ROTATED??? A CAR DEALER SERVICE CENTER AND A CAR REPAIR INSTITUTION HAVE SAID THEY CANNOT ROTATE THE TIRES UNTIL A NEW SET OF LUGS ARE PURCHASED AND PROVIDED BY THE CUSTOMER TO REPLACE DEFECTIVE NUTS!! *TR
Mfg Campaign: 11323789
Recall Date: May 7, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE GEAR SHIFTER CEASED IN REVERSE. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF REVERSE. UPON INSPECTION, IT WAS DISCOVERED THAT THE TRANSMISSION BUSHING FAILED. THE CONTACT PROVIDED A TEMPORARY FIX TO THE FAILURE AND DROVE TO MIRACLE FORD LOCATED AT 1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615)442-8845, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION SHIFTER BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE GEAR SHIFTER CEASED IN REVERSE. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF REVERSE. UPON INSPECTION, IT WAS DISCOVERED THAT THE TRANSMISSION BUSHING FAILED. THE CONTACT PROVIDED A TEMPORARY FIX TO THE FAILURE AND DROVE TO MIRACLE FORD LOCATED AT 1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615)442-8845, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION SHIFTER BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE GEAR SHIFTER CEASED IN REVERSE. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF REVERSE. UPON INSPECTION, IT WAS DISCOVERED THAT THE TRANSMISSION BUSHING FAILED. THE CONTACT PROVIDED A TEMPORARY FIX TO THE FAILURE AND DROVE TO MIRACLE FORD LOCATED AT 1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615)442-8845, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION SHIFTER BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Mfg Campaign: 11322620
Recall Date: Apr 29, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WAS PURCHASED BRAND NEW AND WITHIN 9 MONTHS THE MOTHERBOARD CRASHED AND HAD TO BE REPLACED. SINCE THAT, THE CAR HAS TURNED OFF WHILE STOPPED AT A STOPLIGHT (VEHICLE WAS IN DRIVE AND AT COMPLETE STOP), BLUETOOTH DOES NOT CONNECT AT TIMES, RADIO TURNS ON AND OFF, AC/HEAT TURN ON AND OFF AND THE DISPLAY BLINKS. THERE IS A NOISE IN THE FLOORBOARD WHERE THE MOTHERBOARD WAS REPLACED AND WAS TOLD THERE IS NOTHING THEY CAN DO ABOUT IT AND THERE ARE NO ISSUES WITH THE SYSTEM. A RECALL WAS ISSUED FOR LUG NUTS IN 2019 AND ALL WERE REPLACED. WHEN ASKED IF THEY COULD BE REPLACED WITH A DIFFERENT TYPE, WAS TOLD NO, THEY WOULD BE REPLACED WITH THE SAME ONES - THAT WERE RECALLED. SINCE THE REPLACEMENT, THOSE LUG NUTS HAVE SWELLED AND HAD TO BE TAKEN TO THE DEALERSHIP FOR REMOVAL. 3 WERE UNABLE TO REMOVED AND WAS TOLD THERE WAS NOTHING MORE THEY COULD DO.
Corrective Action:
VEHICLE WAS PURCHASED BRAND NEW AND WITHIN 9 MONTHS THE MOTHERBOARD CRASHED AND HAD TO BE REPLACED. SINCE THAT, THE CAR HAS TURNED OFF WHILE STOPPED AT A STOPLIGHT (VEHICLE WAS IN DRIVE AND AT COMPLETE STOP), BLUETOOTH DOES NOT CONNECT AT TIMES, RADIO TURNS ON AND OFF, AC/HEAT TURN ON AND OFF AND THE DISPLAY BLINKS. THERE IS A NOISE IN THE FLOORBOARD WHERE THE MOTHERBOARD WAS REPLACED AND WAS TOLD THERE IS NOTHING THEY CAN DO ABOUT IT AND THERE ARE NO ISSUES WITH THE SYSTEM. A RECALL WAS ISSUED FOR LUG NUTS IN 2019 AND ALL WERE REPLACED. WHEN ASKED IF THEY COULD BE REPLACED WITH A DIFFERENT TYPE, WAS TOLD NO, THEY WOULD BE REPLACED WITH THE SAME ONES - THAT WERE RECALLED. SINCE THE REPLACEMENT, THOSE LUG NUTS HAVE SWELLED AND HAD TO BE TAKEN TO THE DEALERSHIP FOR REMOVAL. 3 WERE UNABLE TO REMOVED AND WAS TOLD THERE WAS NOTHING MORE THEY COULD DO.
Additional Notes:
VEHICLE WAS PURCHASED BRAND NEW AND WITHIN 9 MONTHS THE MOTHERBOARD CRASHED AND HAD TO BE REPLACED. SINCE THAT, THE CAR HAS TURNED OFF WHILE STOPPED AT A STOPLIGHT (VEHICLE WAS IN DRIVE AND AT COMPLETE STOP), BLUETOOTH DOES NOT CONNECT AT TIMES, RADIO TURNS ON AND OFF, AC/HEAT TURN ON AND OFF AND THE DISPLAY BLINKS. THERE IS A NOISE IN THE FLOORBOARD WHERE THE MOTHERBOARD WAS REPLACED AND WAS TOLD THERE IS NOTHING THEY CAN DO ABOUT IT AND THERE ARE NO ISSUES WITH THE SYSTEM. A RECALL WAS ISSUED FOR LUG NUTS IN 2019 AND ALL WERE REPLACED. WHEN ASKED IF THEY COULD BE REPLACED WITH A DIFFERENT TYPE, WAS TOLD NO, THEY WOULD BE REPLACED WITH THE SAME ONES - THAT WERE RECALLED. SINCE THE REPLACEMENT, THOSE LUG NUTS HAVE SWELLED AND HAD TO BE TAKEN TO THE DEALERSHIP FOR REMOVAL. 3 WERE UNABLE TO REMOVED AND WAS TOLD THERE WAS NOTHING MORE THEY COULD DO.
Mfg Campaign: 11322626
Recall Date: Apr 29, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE WAS PURCHASED BRAND NEW AND WITHIN 9 MONTHS THE MOTHERBOARD CRASHED AND HAD TO BE REPLACED. SINCE THAT, THE CAR HAS TURNED OFF WHILE STOPPED AT A STOPLIGHT (VEHICLE WAS IN DRIVE AND AT COMPLETE STOP), BLUETOOTH DOES NOT CONNECT AT TIMES, RADIO TURNS ON AND OFF, AC/HEAT TURN ON AND OFF AND THE DISPLAY BLINKS. THERE IS A NOISE IN THE FLOORBOARD WHERE THE MOTHERBOARD WAS REPLACED AND WAS TOLD THERE IS NOTHING THEY CAN DO ABOUT IT AND THERE ARE NO ISSUES WITH THE SYSTEM. A RECALL WAS ISSUED FOR LUG NUTS IN 2019 AND ALL WERE REPLACED. WHEN ASKED IF THEY COULD BE REPLACED WITH A DIFFERENT TYPE, WAS TOLD NO, THEY WOULD BE REPLACED WITH THE SAME ONES - THAT WERE RECALLED. SINCE THE REPLACEMENT, THOSE LUG NUTS HAVE SWELLED AND HAD TO BE TAKEN TO THE DEALERSHIP FOR REMOVAL. 3 WERE UNABLE TO REMOVED AND WAS TOLD THERE WAS NOTHING MORE THEY COULD DO.
Corrective Action:
VEHICLE WAS PURCHASED BRAND NEW AND WITHIN 9 MONTHS THE MOTHERBOARD CRASHED AND HAD TO BE REPLACED. SINCE THAT, THE CAR HAS TURNED OFF WHILE STOPPED AT A STOPLIGHT (VEHICLE WAS IN DRIVE AND AT COMPLETE STOP), BLUETOOTH DOES NOT CONNECT AT TIMES, RADIO TURNS ON AND OFF, AC/HEAT TURN ON AND OFF AND THE DISPLAY BLINKS. THERE IS A NOISE IN THE FLOORBOARD WHERE THE MOTHERBOARD WAS REPLACED AND WAS TOLD THERE IS NOTHING THEY CAN DO ABOUT IT AND THERE ARE NO ISSUES WITH THE SYSTEM. A RECALL WAS ISSUED FOR LUG NUTS IN 2019 AND ALL WERE REPLACED. WHEN ASKED IF THEY COULD BE REPLACED WITH A DIFFERENT TYPE, WAS TOLD NO, THEY WOULD BE REPLACED WITH THE SAME ONES - THAT WERE RECALLED. SINCE THE REPLACEMENT, THOSE LUG NUTS HAVE SWELLED AND HAD TO BE TAKEN TO THE DEALERSHIP FOR REMOVAL. 3 WERE UNABLE TO REMOVED AND WAS TOLD THERE WAS NOTHING MORE THEY COULD DO.
Additional Notes:
VEHICLE WAS PURCHASED BRAND NEW AND WITHIN 9 MONTHS THE MOTHERBOARD CRASHED AND HAD TO BE REPLACED. SINCE THAT, THE CAR HAS TURNED OFF WHILE STOPPED AT A STOPLIGHT (VEHICLE WAS IN DRIVE AND AT COMPLETE STOP), BLUETOOTH DOES NOT CONNECT AT TIMES, RADIO TURNS ON AND OFF, AC/HEAT TURN ON AND OFF AND THE DISPLAY BLINKS. THERE IS A NOISE IN THE FLOORBOARD WHERE THE MOTHERBOARD WAS REPLACED AND WAS TOLD THERE IS NOTHING THEY CAN DO ABOUT IT AND THERE ARE NO ISSUES WITH THE SYSTEM. A RECALL WAS ISSUED FOR LUG NUTS IN 2019 AND ALL WERE REPLACED. WHEN ASKED IF THEY COULD BE REPLACED WITH A DIFFERENT TYPE, WAS TOLD NO, THEY WOULD BE REPLACED WITH THE SAME ONES - THAT WERE RECALLED. SINCE THE REPLACEMENT, THOSE LUG NUTS HAVE SWELLED AND HAD TO BE TAKEN TO THE DEALERSHIP FOR REMOVAL. 3 WERE UNABLE TO REMOVED AND WAS TOLD THERE WAS NOTHING MORE THEY COULD DO.
Mfg Campaign: 11322626
Recall Date: Apr 29, 2020
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Valencia, CA • 36 yrs
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