Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
FIRST EPISODE: DRIVER'S SEAT BELT LOCKED PREMATURELY WHILE IN MOTION ~35MPH, NO SPECIAL CIRCUMSTANCES, NOT BRAKING RAPIDLY. AT NEXT RED LIGHT, I UNBUCKLED BUT COULD NOT DRAW BELT OUT MORE THAN A FEW INCHES. PULLED INTO A PARKING LOT, OPENED AND CLOSED DOOR A FEW TIMES AND FINALLY GOT BELT TO PULL OUT FAR ENOUGH TO REBUCKLE AND DRIVE HOME. SINCE THEN, SEAT BELT ALSO LOCKS INTERMITTENTLY AFTER FEW INCHES OF EXTENSION UPON INITIAL CAR ENTRY AND FIRST BUCKLE-IN. OPENING AND CLOSING DOOR AND MULTIPLE PULLS EVENTUALLY RELEASES BELT ENOUGH TO BUCKLE, BUT THEN IT BECOMES SLACK WHILE DRIVING. PROBLEM FIRST STARTED LATE FEB-EARLY MARCH, BUT DEFINITELY BEFORE MARCH 16, 2020 WHEN SANTA CLARA COUNTY SHELTER-IN-PLACE ORDER STARTED. IT HAS ESCALATED SINCE THEN...WARMING WEATHER? I DRIVE TO MY PEDIATRIC PRACTICE AND THE NEWBORN UNIT AT OUR LOCAL HOSPITAL 4-5 TIMES/WEEK DESPITE PANDEMIC. I'M CONCERNED THAT IF BELT IS LOCKING INAPPROPRIATELY AT VEHICLE STARTUP AND SLACKENING DURING NORMAL DRIVING, IT MAY FAIL TO LOCK IN A CRASH.
Corrective Action:
FIRST EPISODE: DRIVER'S SEAT BELT LOCKED PREMATURELY WHILE IN MOTION ~35MPH, NO SPECIAL CIRCUMSTANCES, NOT BRAKING RAPIDLY. AT NEXT RED LIGHT, I UNBUCKLED BUT COULD NOT DRAW BELT OUT MORE THAN A FEW INCHES. PULLED INTO A PARKING LOT, OPENED AND CLOSED DOOR A FEW TIMES AND FINALLY GOT BELT TO PULL OUT FAR ENOUGH TO REBUCKLE AND DRIVE HOME. SINCE THEN, SEAT BELT ALSO LOCKS INTERMITTENTLY AFTER FEW INCHES OF EXTENSION UPON INITIAL CAR ENTRY AND FIRST BUCKLE-IN. OPENING AND CLOSING DOOR AND MULTIPLE PULLS EVENTUALLY RELEASES BELT ENOUGH TO BUCKLE, BUT THEN IT BECOMES SLACK WHILE DRIVING. PROBLEM FIRST STARTED LATE FEB-EARLY MARCH, BUT DEFINITELY BEFORE MARCH 16, 2020 WHEN SANTA CLARA COUNTY SHELTER-IN-PLACE ORDER STARTED. IT HAS ESCALATED SINCE THEN...WARMING WEATHER? I DRIVE TO MY PEDIATRIC PRACTICE AND THE NEWBORN UNIT AT OUR LOCAL HOSPITAL 4-5 TIMES/WEEK DESPITE PANDEMIC. I'M CONCERNED THAT IF BELT IS LOCKING INAPPROPRIATELY AT VEHICLE STARTUP AND SLACKENING DURING NORMAL DRIVING, IT MAY FAIL TO LOCK IN A CRASH.
Additional Notes:
FIRST EPISODE: DRIVER'S SEAT BELT LOCKED PREMATURELY WHILE IN MOTION ~35MPH, NO SPECIAL CIRCUMSTANCES, NOT BRAKING RAPIDLY. AT NEXT RED LIGHT, I UNBUCKLED BUT COULD NOT DRAW BELT OUT MORE THAN A FEW INCHES. PULLED INTO A PARKING LOT, OPENED AND CLOSED DOOR A FEW TIMES AND FINALLY GOT BELT TO PULL OUT FAR ENOUGH TO REBUCKLE AND DRIVE HOME. SINCE THEN, SEAT BELT ALSO LOCKS INTERMITTENTLY AFTER FEW INCHES OF EXTENSION UPON INITIAL CAR ENTRY AND FIRST BUCKLE-IN. OPENING AND CLOSING DOOR AND MULTIPLE PULLS EVENTUALLY RELEASES BELT ENOUGH TO BUCKLE, BUT THEN IT BECOMES SLACK WHILE DRIVING. PROBLEM FIRST STARTED LATE FEB-EARLY MARCH, BUT DEFINITELY BEFORE MARCH 16, 2020 WHEN SANTA CLARA COUNTY SHELTER-IN-PLACE ORDER STARTED. IT HAS ESCALATED SINCE THEN...WARMING WEATHER? I DRIVE TO MY PEDIATRIC PRACTICE AND THE NEWBORN UNIT AT OUR LOCAL HOSPITAL 4-5 TIMES/WEEK DESPITE PANDEMIC. I'M CONCERNED THAT IF BELT IS LOCKING INAPPROPRIATELY AT VEHICLE STARTUP AND SLACKENING DURING NORMAL DRIVING, IT MAY FAIL TO LOCK IN A CRASH.
Mfg Campaign: 11322749
Recall Date: Apr 29, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE CAR WAS BOUGHT NEW 4 AND 1/2 YEARS AGO AND HAS 104,000 MILES. ALL SERVICE WORK HAS BEEN DONE BY A FORD DEALERSHIP. THE CAR DEALERSHIP SAID THE CAR WAS OKAY 3 MONTHS AGO. ONE DAY, THE ENGINE STARTING RUNNING ROUGH WITH WHITE SMOKE COMING OUT OF THE EXHAUST. THE DEALERSHIP SAID IT PULLED A CODE P02300, WHICH MEANS THE #2 CYLINDER IS MISFIRING. FROM OUR RESEARCH, THE 2017 FORD FUSION HAD A RECALL ON THE EXACT SAME ENGINE FOR THE SAME ISSUES. THIS IS ALSO A KNOWN PROBLEM FOR MANY FORD SERVICE DEALERSHIPS. THE FIX FOR THIS IS REPLACING THE ENGINE.
Corrective Action:
THE CAR WAS BOUGHT NEW 4 AND 1/2 YEARS AGO AND HAS 104,000 MILES. ALL SERVICE WORK HAS BEEN DONE BY A FORD DEALERSHIP. THE CAR DEALERSHIP SAID THE CAR WAS OKAY 3 MONTHS AGO. ONE DAY, THE ENGINE STARTING RUNNING ROUGH WITH WHITE SMOKE COMING OUT OF THE EXHAUST. THE DEALERSHIP SAID IT PULLED A CODE P02300, WHICH MEANS THE #2 CYLINDER IS MISFIRING. FROM OUR RESEARCH, THE 2017 FORD FUSION HAD A RECALL ON THE EXACT SAME ENGINE FOR THE SAME ISSUES. THIS IS ALSO A KNOWN PROBLEM FOR MANY FORD SERVICE DEALERSHIPS. THE FIX FOR THIS IS REPLACING THE ENGINE.
Additional Notes:
THE CAR WAS BOUGHT NEW 4 AND 1/2 YEARS AGO AND HAS 104,000 MILES. ALL SERVICE WORK HAS BEEN DONE BY A FORD DEALERSHIP. THE CAR DEALERSHIP SAID THE CAR WAS OKAY 3 MONTHS AGO. ONE DAY, THE ENGINE STARTING RUNNING ROUGH WITH WHITE SMOKE COMING OUT OF THE EXHAUST. THE DEALERSHIP SAID IT PULLED A CODE P02300, WHICH MEANS THE #2 CYLINDER IS MISFIRING. FROM OUR RESEARCH, THE 2017 FORD FUSION HAD A RECALL ON THE EXACT SAME ENGINE FOR THE SAME ISSUES. THIS IS ALSO A KNOWN PROBLEM FOR MANY FORD SERVICE DEALERSHIPS. THE FIX FOR THIS IS REPLACING THE ENGINE.
Mfg Campaign: 11322459
Recall Date: Apr 27, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT AFTER HER HUSBAND PLACED THE GEAR SHIFTER IN REVERSE, THE GEAR SHIFTER CEASED IN REVERSE. THE VEHICLE WAS TOWED TO KOONS FORD LINCOLN OF ANNAPOLIS (2540 RIVA RD, ANNAPOLIS, MD 21401) TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE SHIFTER CABLE LINK DUE TO THE TRANSMISSION BUSHING. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 68,793.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT AFTER HER HUSBAND PLACED THE GEAR SHIFTER IN REVERSE, THE GEAR SHIFTER CEASED IN REVERSE. THE VEHICLE WAS TOWED TO KOONS FORD LINCOLN OF ANNAPOLIS (2540 RIVA RD, ANNAPOLIS, MD 21401) TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE SHIFTER CABLE LINK DUE TO THE TRANSMISSION BUSHING. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 68,793.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT AFTER HER HUSBAND PLACED THE GEAR SHIFTER IN REVERSE, THE GEAR SHIFTER CEASED IN REVERSE. THE VEHICLE WAS TOWED TO KOONS FORD LINCOLN OF ANNAPOLIS (2540 RIVA RD, ANNAPOLIS, MD 21401) TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE SHIFTER CABLE LINK DUE TO THE TRANSMISSION BUSHING. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 68,793.*DT*JB
Mfg Campaign: 11322159
Recall Date: Apr 24, 2020
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
SEAT BELTS IN BACK SEAT ON BOTH SIDES DO NOT COME OUT . WHILE TRYING TO PULL OUT THE BELTS THEY KEEP LOCKING UP AS IF IT WAS PULLED OUT TO FAST, BUT IT DOESN'T MATTER THE SPEED YOU PULL THEM OUT. I CAN NOT HAVE PEOPLE IN THE BACKSEATS. IT IS NOT SAFE. *TR
Corrective Action:
SEAT BELTS IN BACK SEAT ON BOTH SIDES DO NOT COME OUT . WHILE TRYING TO PULL OUT THE BELTS THEY KEEP LOCKING UP AS IF IT WAS PULLED OUT TO FAST, BUT IT DOESN'T MATTER THE SPEED YOU PULL THEM OUT. I CAN NOT HAVE PEOPLE IN THE BACKSEATS. IT IS NOT SAFE. *TR
Additional Notes:
SEAT BELTS IN BACK SEAT ON BOTH SIDES DO NOT COME OUT . WHILE TRYING TO PULL OUT THE BELTS THEY KEEP LOCKING UP AS IF IT WAS PULLED OUT TO FAST, BUT IT DOESN'T MATTER THE SPEED YOU PULL THEM OUT. I CAN NOT HAVE PEOPLE IN THE BACKSEATS. IT IS NOT SAFE. *TR
Mfg Campaign: 11321352
Recall Date: Apr 16, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT THE CAR NEW. SEVERAL MONTH'S AGO I HEARD WATER SLOSHING CHECK ENGINE LIGHT CAME ON, OVERHEATING LIGHT ALONG WITH MANY OTHERS. THE CAR SHUT OFF ON A VERY BUSY HIGHWAY ALMOST CAUSED ME TO GET FROM BEHIND. THE CAR WAS NOT OVERHEATING. REPLACED WATER PUMP, COIL PACK, PLUGS, SEVERAL SENSORS. DDREOVER AGAIN VEH SHUT OFF SAMETHING. TOOK TO SHOP #1 FOUND COOLANT IN THE ENGINE CRACK BLOCK. NOW ITS AT FORD DEALERSHIP DIAGNOSED SAMEE AS SHOP #1. CALLED FORD THEY STATED NOTHING THEY WILL DO. FORRDD EXPERT SAID SEVERAL HAS BEEN REPORTED BUT NO RECALL YET
Corrective Action:
I BOUGHT THE CAR NEW. SEVERAL MONTH'S AGO I HEARD WATER SLOSHING CHECK ENGINE LIGHT CAME ON, OVERHEATING LIGHT ALONG WITH MANY OTHERS. THE CAR SHUT OFF ON A VERY BUSY HIGHWAY ALMOST CAUSED ME TO GET FROM BEHIND. THE CAR WAS NOT OVERHEATING. REPLACED WATER PUMP, COIL PACK, PLUGS, SEVERAL SENSORS. DDREOVER AGAIN VEH SHUT OFF SAMETHING. TOOK TO SHOP #1 FOUND COOLANT IN THE ENGINE CRACK BLOCK. NOW ITS AT FORD DEALERSHIP DIAGNOSED SAMEE AS SHOP #1. CALLED FORD THEY STATED NOTHING THEY WILL DO. FORRDD EXPERT SAID SEVERAL HAS BEEN REPORTED BUT NO RECALL YET
Additional Notes:
I BOUGHT THE CAR NEW. SEVERAL MONTH'S AGO I HEARD WATER SLOSHING CHECK ENGINE LIGHT CAME ON, OVERHEATING LIGHT ALONG WITH MANY OTHERS. THE CAR SHUT OFF ON A VERY BUSY HIGHWAY ALMOST CAUSED ME TO GET FROM BEHIND. THE CAR WAS NOT OVERHEATING. REPLACED WATER PUMP, COIL PACK, PLUGS, SEVERAL SENSORS. DDREOVER AGAIN VEH SHUT OFF SAMETHING. TOOK TO SHOP #1 FOUND COOLANT IN THE ENGINE CRACK BLOCK. NOW ITS AT FORD DEALERSHIP DIAGNOSED SAMEE AS SHOP #1. CALLED FORD THEY STATED NOTHING THEY WILL DO. FORRDD EXPERT SAID SEVERAL HAS BEEN REPORTED BUT NO RECALL YET
Mfg Campaign: 11320502
Recall Date: Apr 8, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
SO THIS STARTED JUST ABOUT A WEEK AGO I NOTICED I HAD LOW COOLANT, I HAD SERVICED MY CAR RECENTLY SO I THOUGHT MAYBE THEY JUST FORGOT TO ADD SOME, IT WASN'T BELOW THE MINIMUM LINE BUT IT WAS GETTING NEAR SO I TOPPED IT OFF, WELL NOT I NOTICE MY COOLANT IS LEAKING FURTHER MORE AND MORE, I'VE RESEARCHED IT ONLINE AND MANY PEOPLE ARE HAVING THIS ISSUE ALTHOUGH THERE'S NO RECALL ISSUES THERE SHOULD BE, PEOPLE ARE PAYING THOUSANDS OF DOLLARS FOR A NEW ENGINE BECAUSE OF A DEFECT AND I FEAR I'M GOING TO BE ONE OF THOSE PEOPLE ALSO, THEY CLAIM THE 2ND PISTON GOES OUT DUE TO COOLANT LEAKING INSIDE. PLEASE PLEASE INVESTIGATE THIS DEFECT, FORD LIED ABOUT THEIR FORD FOCUS AND NOW IT'S THEIR FORD FUSION.
Corrective Action:
SO THIS STARTED JUST ABOUT A WEEK AGO I NOTICED I HAD LOW COOLANT, I HAD SERVICED MY CAR RECENTLY SO I THOUGHT MAYBE THEY JUST FORGOT TO ADD SOME, IT WASN'T BELOW THE MINIMUM LINE BUT IT WAS GETTING NEAR SO I TOPPED IT OFF, WELL NOT I NOTICE MY COOLANT IS LEAKING FURTHER MORE AND MORE, I'VE RESEARCHED IT ONLINE AND MANY PEOPLE ARE HAVING THIS ISSUE ALTHOUGH THERE'S NO RECALL ISSUES THERE SHOULD BE, PEOPLE ARE PAYING THOUSANDS OF DOLLARS FOR A NEW ENGINE BECAUSE OF A DEFECT AND I FEAR I'M GOING TO BE ONE OF THOSE PEOPLE ALSO, THEY CLAIM THE 2ND PISTON GOES OUT DUE TO COOLANT LEAKING INSIDE. PLEASE PLEASE INVESTIGATE THIS DEFECT, FORD LIED ABOUT THEIR FORD FOCUS AND NOW IT'S THEIR FORD FUSION.
Additional Notes:
SO THIS STARTED JUST ABOUT A WEEK AGO I NOTICED I HAD LOW COOLANT, I HAD SERVICED MY CAR RECENTLY SO I THOUGHT MAYBE THEY JUST FORGOT TO ADD SOME, IT WASN'T BELOW THE MINIMUM LINE BUT IT WAS GETTING NEAR SO I TOPPED IT OFF, WELL NOT I NOTICE MY COOLANT IS LEAKING FURTHER MORE AND MORE, I'VE RESEARCHED IT ONLINE AND MANY PEOPLE ARE HAVING THIS ISSUE ALTHOUGH THERE'S NO RECALL ISSUES THERE SHOULD BE, PEOPLE ARE PAYING THOUSANDS OF DOLLARS FOR A NEW ENGINE BECAUSE OF A DEFECT AND I FEAR I'M GOING TO BE ONE OF THOSE PEOPLE ALSO, THEY CLAIM THE 2ND PISTON GOES OUT DUE TO COOLANT LEAKING INSIDE. PLEASE PLEASE INVESTIGATE THIS DEFECT, FORD LIED ABOUT THEIR FORD FOCUS AND NOW IT'S THEIR FORD FUSION.
Mfg Campaign: 11319594
Recall Date: Mar 28, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
SO THIS STARTED JUST ABOUT A WEEK AGO I NOTICED I HAD LOW COOLANT, I HAD SERVICED MY CAR RECENTLY SO I THOUGHT MAYBE THEY JUST FORGOT TO ADD SOME, IT WASN'T BELOW THE MINIMUM LINE BUT IT WAS GETTING NEAR SO I TOPPED IT OFF, WELL NOT I NOTICE MY COOLANT IS LEAKING FURTHER MORE AND MORE, I'VE RESEARCHED IT ONLINE AND MANY PEOPLE ARE HAVING THIS ISSUE ALTHOUGH THERE'S NO RECALL ISSUES THERE SHOULD BE, PEOPLE ARE PAYING THOUSANDS OF DOLLARS FOR A NEW ENGINE BECAUSE OF A DEFECT AND I FEAR I'M GOING TO BE ONE OF THOSE PEOPLE ALSO, THEY CLAIM THE 2ND PISTON GOES OUT DUE TO COOLANT LEAKING INSIDE. PLEASE PLEASE INVESTIGATE THIS DEFECT, FORD LIED ABOUT THEIR FORD FOCUS AND NOW IT'S THEIR FORD FUSION.
Corrective Action:
SO THIS STARTED JUST ABOUT A WEEK AGO I NOTICED I HAD LOW COOLANT, I HAD SERVICED MY CAR RECENTLY SO I THOUGHT MAYBE THEY JUST FORGOT TO ADD SOME, IT WASN'T BELOW THE MINIMUM LINE BUT IT WAS GETTING NEAR SO I TOPPED IT OFF, WELL NOT I NOTICE MY COOLANT IS LEAKING FURTHER MORE AND MORE, I'VE RESEARCHED IT ONLINE AND MANY PEOPLE ARE HAVING THIS ISSUE ALTHOUGH THERE'S NO RECALL ISSUES THERE SHOULD BE, PEOPLE ARE PAYING THOUSANDS OF DOLLARS FOR A NEW ENGINE BECAUSE OF A DEFECT AND I FEAR I'M GOING TO BE ONE OF THOSE PEOPLE ALSO, THEY CLAIM THE 2ND PISTON GOES OUT DUE TO COOLANT LEAKING INSIDE. PLEASE PLEASE INVESTIGATE THIS DEFECT, FORD LIED ABOUT THEIR FORD FOCUS AND NOW IT'S THEIR FORD FUSION.
Additional Notes:
SO THIS STARTED JUST ABOUT A WEEK AGO I NOTICED I HAD LOW COOLANT, I HAD SERVICED MY CAR RECENTLY SO I THOUGHT MAYBE THEY JUST FORGOT TO ADD SOME, IT WASN'T BELOW THE MINIMUM LINE BUT IT WAS GETTING NEAR SO I TOPPED IT OFF, WELL NOT I NOTICE MY COOLANT IS LEAKING FURTHER MORE AND MORE, I'VE RESEARCHED IT ONLINE AND MANY PEOPLE ARE HAVING THIS ISSUE ALTHOUGH THERE'S NO RECALL ISSUES THERE SHOULD BE, PEOPLE ARE PAYING THOUSANDS OF DOLLARS FOR A NEW ENGINE BECAUSE OF A DEFECT AND I FEAR I'M GOING TO BE ONE OF THOSE PEOPLE ALSO, THEY CLAIM THE 2ND PISTON GOES OUT DUE TO COOLANT LEAKING INSIDE. PLEASE PLEASE INVESTIGATE THIS DEFECT, FORD LIED ABOUT THEIR FORD FOCUS AND NOW IT'S THEIR FORD FUSION.
Mfg Campaign: 11319594
Recall Date: Mar 28, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE AND BECAME AWARE THAT THE DRIVER'S SIDE FRONT AXLE WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FAIR OAKS FORD LINCOLN LOCATED AT (2055 W OGDEN AVE, NAPERVILLE, IL 60540) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE CONTROL ARM AND SUBFRAME NEEDED TO BE REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT AFTER REFUELING, THE ACCELERATOR NEEDED TO BE DEPRESSED WHILE STARTING THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FUEL PRESSURE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE AND BECAME AWARE THAT THE DRIVER'S SIDE FRONT AXLE WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FAIR OAKS FORD LINCOLN LOCATED AT (2055 W OGDEN AVE, NAPERVILLE, IL 60540) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE CONTROL ARM AND SUBFRAME NEEDED TO BE REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT AFTER REFUELING, THE ACCELERATOR NEEDED TO BE DEPRESSED WHILE STARTING THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FUEL PRESSURE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE AND BECAME AWARE THAT THE DRIVER'S SIDE FRONT AXLE WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FAIR OAKS FORD LINCOLN LOCATED AT (2055 W OGDEN AVE, NAPERVILLE, IL 60540) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE CONTROL ARM AND SUBFRAME NEEDED TO BE REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT AFTER REFUELING, THE ACCELERATOR NEEDED TO BE DEPRESSED WHILE STARTING THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FUEL PRESSURE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Mfg Campaign: 11319327
Recall Date: Mar 26, 2020
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE AND BECAME AWARE THAT THE DRIVER'S SIDE FRONT AXLE WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FAIR OAKS FORD LINCOLN LOCATED AT (2055 W OGDEN AVE, NAPERVILLE, IL 60540) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE CONTROL ARM AND SUBFRAME NEEDED TO BE REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT AFTER REFUELING, THE ACCELERATOR NEEDED TO BE DEPRESSED WHILE STARTING THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FUEL PRESSURE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE AND BECAME AWARE THAT THE DRIVER'S SIDE FRONT AXLE WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FAIR OAKS FORD LINCOLN LOCATED AT (2055 W OGDEN AVE, NAPERVILLE, IL 60540) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE CONTROL ARM AND SUBFRAME NEEDED TO BE REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT AFTER REFUELING, THE ACCELERATOR NEEDED TO BE DEPRESSED WHILE STARTING THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FUEL PRESSURE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE AND BECAME AWARE THAT THE DRIVER'S SIDE FRONT AXLE WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FAIR OAKS FORD LINCOLN LOCATED AT (2055 W OGDEN AVE, NAPERVILLE, IL 60540) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE CONTROL ARM AND SUBFRAME NEEDED TO BE REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT AFTER REFUELING, THE ACCELERATOR NEEDED TO BE DEPRESSED WHILE STARTING THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FUEL PRESSURE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Mfg Campaign: 11319327
Recall Date: Mar 26, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN SHIFTING FROM PARK TO 1ST GEAR HAS A HESITATION AND SHAKES THE WHOLE CAR WHILE THIS IS A BIG CONCERN I TOOK IT TO 3 DIFFERENT FORD DEALERS AND THEY TOLD ME THAT THERE WAS NO FIX OR IT WAS NORMAL OR THE PROBLEM COULD NOT BE DUPLICATED I HAVE NOW BEEN STUCK WITH THIS VEHICLE THAT IS NOW OUT OF WARRANTY AND NOTHING I CAN DO WITH IT CAUSE FORD WON'T FIX THIS PROBLEM
Corrective Action:
WHEN SHIFTING FROM PARK TO 1ST GEAR HAS A HESITATION AND SHAKES THE WHOLE CAR WHILE THIS IS A BIG CONCERN I TOOK IT TO 3 DIFFERENT FORD DEALERS AND THEY TOLD ME THAT THERE WAS NO FIX OR IT WAS NORMAL OR THE PROBLEM COULD NOT BE DUPLICATED I HAVE NOW BEEN STUCK WITH THIS VEHICLE THAT IS NOW OUT OF WARRANTY AND NOTHING I CAN DO WITH IT CAUSE FORD WON'T FIX THIS PROBLEM
Additional Notes:
WHEN SHIFTING FROM PARK TO 1ST GEAR HAS A HESITATION AND SHAKES THE WHOLE CAR WHILE THIS IS A BIG CONCERN I TOOK IT TO 3 DIFFERENT FORD DEALERS AND THEY TOLD ME THAT THERE WAS NO FIX OR IT WAS NORMAL OR THE PROBLEM COULD NOT BE DUPLICATED I HAVE NOW BEEN STUCK WITH THIS VEHICLE THAT IS NOW OUT OF WARRANTY AND NOTHING I CAN DO WITH IT CAUSE FORD WON'T FIX THIS PROBLEM
Mfg Campaign: 11319380
Recall Date: Mar 26, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
ON FEBRUARY 11TH 2020, I PURCHASED A 2016 FORD FUSION WITH 73,000 MILES FROM AMERICAN CAR CENTER IN WEST COLUMBIA, S C. ON FEBRUARY 23RD I WAS RIDING ON I26 AND MY CAR STARTED OVERHEATING. I PULLED INTO A PARKING LOT. I OPENED THE HOOD AND ALL MY ANTIFREEZE AND AND WATER WAS SPOUTING OUT OF THE RESERVOIR. I PUT ENOUGH WATER BACK IN IT TO TAKE IT BACK TO THE DEALERSHIP. THE DEALERSHIP DIRECTED ME TO TAKE THE VEHICLE TO PEP BOYS ON BROAD RIVER ROAD, COLUMBIA SOUTH CAROLINA TO FIND AND FIX THE PROBLEM. THE PROBLEM WAS WITH THE THERMOSTAT AND THE THERMOSTAT HOUSING. PEP BOYS HAD THE CAR FOR ABOUT 5 DAYS TO REPAIR. I GET THE CAR BACK ON FEBRUARY 28TH 2020. THE CAR WAS FINE UNTIL MARCH 12TH. THAT MORNING I WAS ON MY WAY TO WORK AND I HEARD A BLUNT SOUND COMING FROM MY VEHICLE AND THE VEHICLE JUST CUT OFF WHILE I WAS ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. I HAD ENOUGH POWER TO MAKE IT TO WORK. WHEN I LEFT WORK FOR THE DAY, THE CAR CUT OFF AGAIN WHILE I WAS DRIVING ON THE INTERSTATE. I ONCE AGAIN PULLED OVER AND GOT ENOUGH POWER TO MAKE IT TO THE CAR DEALER. WHEN I GOT TO THE DEALER ONE OF THE SALESMAN WENT TO AUTO ZONE TO DO A DIAGNOSTIC AND THE CODES CAME BACK WITH A FUEL ISSUE. I THEN DROPPED THE CAR OFF TO RICHARDS AUTO REPAIR IN WEST COLUMBIA, CAROLINA, HE DID A DIAGNOSTIC AND NOTIFIED ME THAT THE TUBE ASSEMBLY NEEDED TO BE REPLACED. HE DID THE WORK AND THE CAR RAN OK. ON MARCH 22, WHILE DRIVING, THE TEMPERATURE GAUGE STARTED MOVING TORWARD THE H MEANING THE CAR IS RUNNING HOT AGAIN. I RECORDED A VIDEO OF THE TEMPERATURE GAUGE MOVING UP AND DOWN AND ALSO THE "POWER REDUCED TO LOWER ENGINE TEMP" MESSAGE CAME ON ON THE DASHBOARD. I TURNED THE CAR OFF ONCE PARKED AND DID NOT START IT AGAIN FOR A COUPLE OF DAYS. ON MARCH 24TH, I WAS OUTSIDE OF A LOCAL STORE AND IN PARK AND THE TEMPERATURE GAUGE MOVED AGAIN TO THE H WHILE THE CAR WAS ON AND IDLING. *LN CONSUMER STATED CAR OVERHEATED AGAIN ON APRIL 11TH.*JB
Corrective Action:
ON FEBRUARY 11TH 2020, I PURCHASED A 2016 FORD FUSION WITH 73,000 MILES FROM AMERICAN CAR CENTER IN WEST COLUMBIA, S C. ON FEBRUARY 23RD I WAS RIDING ON I26 AND MY CAR STARTED OVERHEATING. I PULLED INTO A PARKING LOT. I OPENED THE HOOD AND ALL MY ANTIFREEZE AND AND WATER WAS SPOUTING OUT OF THE RESERVOIR. I PUT ENOUGH WATER BACK IN IT TO TAKE IT BACK TO THE DEALERSHIP. THE DEALERSHIP DIRECTED ME TO TAKE THE VEHICLE TO PEP BOYS ON BROAD RIVER ROAD, COLUMBIA SOUTH CAROLINA TO FIND AND FIX THE PROBLEM. THE PROBLEM WAS WITH THE THERMOSTAT AND THE THERMOSTAT HOUSING. PEP BOYS HAD THE CAR FOR ABOUT 5 DAYS TO REPAIR. I GET THE CAR BACK ON FEBRUARY 28TH 2020. THE CAR WAS FINE UNTIL MARCH 12TH. THAT MORNING I WAS ON MY WAY TO WORK AND I HEARD A BLUNT SOUND COMING FROM MY VEHICLE AND THE VEHICLE JUST CUT OFF WHILE I WAS ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. I HAD ENOUGH POWER TO MAKE IT TO WORK. WHEN I LEFT WORK FOR THE DAY, THE CAR CUT OFF AGAIN WHILE I WAS DRIVING ON THE INTERSTATE. I ONCE AGAIN PULLED OVER AND GOT ENOUGH POWER TO MAKE IT TO THE CAR DEALER. WHEN I GOT TO THE DEALER ONE OF THE SALESMAN WENT TO AUTO ZONE TO DO A DIAGNOSTIC AND THE CODES CAME BACK WITH A FUEL ISSUE. I THEN DROPPED THE CAR OFF TO RICHARDS AUTO REPAIR IN WEST COLUMBIA, CAROLINA, HE DID A DIAGNOSTIC AND NOTIFIED ME THAT THE TUBE ASSEMBLY NEEDED TO BE REPLACED. HE DID THE WORK AND THE CAR RAN OK. ON MARCH 22, WHILE DRIVING, THE TEMPERATURE GAUGE STARTED MOVING TORWARD THE H MEANING THE CAR IS RUNNING HOT AGAIN. I RECORDED A VIDEO OF THE TEMPERATURE GAUGE MOVING UP AND DOWN AND ALSO THE "POWER REDUCED TO LOWER ENGINE TEMP" MESSAGE CAME ON ON THE DASHBOARD. I TURNED THE CAR OFF ONCE PARKED AND DID NOT START IT AGAIN FOR A COUPLE OF DAYS. ON MARCH 24TH, I WAS OUTSIDE OF A LOCAL STORE AND IN PARK AND THE TEMPERATURE GAUGE MOVED AGAIN TO THE H WHILE THE CAR WAS ON AND IDLING. *LN CONSUMER STATED CAR OVERHEATED AGAIN ON APRIL 11TH.*JB
Additional Notes:
ON FEBRUARY 11TH 2020, I PURCHASED A 2016 FORD FUSION WITH 73,000 MILES FROM AMERICAN CAR CENTER IN WEST COLUMBIA, S C. ON FEBRUARY 23RD I WAS RIDING ON I26 AND MY CAR STARTED OVERHEATING. I PULLED INTO A PARKING LOT. I OPENED THE HOOD AND ALL MY ANTIFREEZE AND AND WATER WAS SPOUTING OUT OF THE RESERVOIR. I PUT ENOUGH WATER BACK IN IT TO TAKE IT BACK TO THE DEALERSHIP. THE DEALERSHIP DIRECTED ME TO TAKE THE VEHICLE TO PEP BOYS ON BROAD RIVER ROAD, COLUMBIA SOUTH CAROLINA TO FIND AND FIX THE PROBLEM. THE PROBLEM WAS WITH THE THERMOSTAT AND THE THERMOSTAT HOUSING. PEP BOYS HAD THE CAR FOR ABOUT 5 DAYS TO REPAIR. I GET THE CAR BACK ON FEBRUARY 28TH 2020. THE CAR WAS FINE UNTIL MARCH 12TH. THAT MORNING I WAS ON MY WAY TO WORK AND I HEARD A BLUNT SOUND COMING FROM MY VEHICLE AND THE VEHICLE JUST CUT OFF WHILE I WAS ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. I HAD ENOUGH POWER TO MAKE IT TO WORK. WHEN I LEFT WORK FOR THE DAY, THE CAR CUT OFF AGAIN WHILE I WAS DRIVING ON THE INTERSTATE. I ONCE AGAIN PULLED OVER AND GOT ENOUGH POWER TO MAKE IT TO THE CAR DEALER. WHEN I GOT TO THE DEALER ONE OF THE SALESMAN WENT TO AUTO ZONE TO DO A DIAGNOSTIC AND THE CODES CAME BACK WITH A FUEL ISSUE. I THEN DROPPED THE CAR OFF TO RICHARDS AUTO REPAIR IN WEST COLUMBIA, CAROLINA, HE DID A DIAGNOSTIC AND NOTIFIED ME THAT THE TUBE ASSEMBLY NEEDED TO BE REPLACED. HE DID THE WORK AND THE CAR RAN OK. ON MARCH 22, WHILE DRIVING, THE TEMPERATURE GAUGE STARTED MOVING TORWARD THE H MEANING THE CAR IS RUNNING HOT AGAIN. I RECORDED A VIDEO OF THE TEMPERATURE GAUGE MOVING UP AND DOWN AND ALSO THE "POWER REDUCED TO LOWER ENGINE TEMP" MESSAGE CAME ON ON THE DASHBOARD. I TURNED THE CAR OFF ONCE PARKED AND DID NOT START IT AGAIN FOR A COUPLE OF DAYS. ON MARCH 24TH, I WAS OUTSIDE OF A LOCAL STORE AND IN PARK AND THE TEMPERATURE GAUGE MOVED AGAIN TO THE H WHILE THE CAR WAS ON AND IDLING. *LN CONSUMER STATED CAR OVERHEATED AGAIN ON APRIL 11TH.*JB
Mfg Campaign: 11319245
Recall Date: Mar 25, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
ON FEBRUARY 11TH 2020, I PURCHASED A 2016 FORD FUSION WITH 73,000 MILES FROM AMERICAN CAR CENTER IN WEST COLUMBIA, S C. ON FEBRUARY 23RD I WAS RIDING ON I26 AND MY CAR STARTED OVERHEATING. I PULLED INTO A PARKING LOT. I OPENED THE HOOD AND ALL MY ANTIFREEZE AND AND WATER WAS SPOUTING OUT OF THE RESERVOIR. I PUT ENOUGH WATER BACK IN IT TO TAKE IT BACK TO THE DEALERSHIP. THE DEALERSHIP DIRECTED ME TO TAKE THE VEHICLE TO PEP BOYS ON BROAD RIVER ROAD, COLUMBIA SOUTH CAROLINA TO FIND AND FIX THE PROBLEM. THE PROBLEM WAS WITH THE THERMOSTAT AND THE THERMOSTAT HOUSING. PEP BOYS HAD THE CAR FOR ABOUT 5 DAYS TO REPAIR. I GET THE CAR BACK ON FEBRUARY 28TH 2020. THE CAR WAS FINE UNTIL MARCH 12TH. THAT MORNING I WAS ON MY WAY TO WORK AND I HEARD A BLUNT SOUND COMING FROM MY VEHICLE AND THE VEHICLE JUST CUT OFF WHILE I WAS ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. I HAD ENOUGH POWER TO MAKE IT TO WORK. WHEN I LEFT WORK FOR THE DAY, THE CAR CUT OFF AGAIN WHILE I WAS DRIVING ON THE INTERSTATE. I ONCE AGAIN PULLED OVER AND GOT ENOUGH POWER TO MAKE IT TO THE CAR DEALER. WHEN I GOT TO THE DEALER ONE OF THE SALESMAN WENT TO AUTO ZONE TO DO A DIAGNOSTIC AND THE CODES CAME BACK WITH A FUEL ISSUE. I THEN DROPPED THE CAR OFF TO RICHARDS AUTO REPAIR IN WEST COLUMBIA, CAROLINA, HE DID A DIAGNOSTIC AND NOTIFIED ME THAT THE TUBE ASSEMBLY NEEDED TO BE REPLACED. HE DID THE WORK AND THE CAR RAN OK. ON MARCH 22, WHILE DRIVING, THE TEMPERATURE GAUGE STARTED MOVING TORWARD THE H MEANING THE CAR IS RUNNING HOT AGAIN. I RECORDED A VIDEO OF THE TEMPERATURE GAUGE MOVING UP AND DOWN AND ALSO THE "POWER REDUCED TO LOWER ENGINE TEMP" MESSAGE CAME ON ON THE DASHBOARD. I TURNED THE CAR OFF ONCE PARKED AND DID NOT START IT AGAIN FOR A COUPLE OF DAYS. ON MARCH 24TH, I WAS OUTSIDE OF A LOCAL STORE AND IN PARK AND THE TEMPERATURE GAUGE MOVED AGAIN TO THE H WHILE THE CAR WAS ON AND IDLING. *LN CONSUMER STATED CAR OVERHEATED AGAIN ON APRIL 11TH.*JB
Corrective Action:
ON FEBRUARY 11TH 2020, I PURCHASED A 2016 FORD FUSION WITH 73,000 MILES FROM AMERICAN CAR CENTER IN WEST COLUMBIA, S C. ON FEBRUARY 23RD I WAS RIDING ON I26 AND MY CAR STARTED OVERHEATING. I PULLED INTO A PARKING LOT. I OPENED THE HOOD AND ALL MY ANTIFREEZE AND AND WATER WAS SPOUTING OUT OF THE RESERVOIR. I PUT ENOUGH WATER BACK IN IT TO TAKE IT BACK TO THE DEALERSHIP. THE DEALERSHIP DIRECTED ME TO TAKE THE VEHICLE TO PEP BOYS ON BROAD RIVER ROAD, COLUMBIA SOUTH CAROLINA TO FIND AND FIX THE PROBLEM. THE PROBLEM WAS WITH THE THERMOSTAT AND THE THERMOSTAT HOUSING. PEP BOYS HAD THE CAR FOR ABOUT 5 DAYS TO REPAIR. I GET THE CAR BACK ON FEBRUARY 28TH 2020. THE CAR WAS FINE UNTIL MARCH 12TH. THAT MORNING I WAS ON MY WAY TO WORK AND I HEARD A BLUNT SOUND COMING FROM MY VEHICLE AND THE VEHICLE JUST CUT OFF WHILE I WAS ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. I HAD ENOUGH POWER TO MAKE IT TO WORK. WHEN I LEFT WORK FOR THE DAY, THE CAR CUT OFF AGAIN WHILE I WAS DRIVING ON THE INTERSTATE. I ONCE AGAIN PULLED OVER AND GOT ENOUGH POWER TO MAKE IT TO THE CAR DEALER. WHEN I GOT TO THE DEALER ONE OF THE SALESMAN WENT TO AUTO ZONE TO DO A DIAGNOSTIC AND THE CODES CAME BACK WITH A FUEL ISSUE. I THEN DROPPED THE CAR OFF TO RICHARDS AUTO REPAIR IN WEST COLUMBIA, CAROLINA, HE DID A DIAGNOSTIC AND NOTIFIED ME THAT THE TUBE ASSEMBLY NEEDED TO BE REPLACED. HE DID THE WORK AND THE CAR RAN OK. ON MARCH 22, WHILE DRIVING, THE TEMPERATURE GAUGE STARTED MOVING TORWARD THE H MEANING THE CAR IS RUNNING HOT AGAIN. I RECORDED A VIDEO OF THE TEMPERATURE GAUGE MOVING UP AND DOWN AND ALSO THE "POWER REDUCED TO LOWER ENGINE TEMP" MESSAGE CAME ON ON THE DASHBOARD. I TURNED THE CAR OFF ONCE PARKED AND DID NOT START IT AGAIN FOR A COUPLE OF DAYS. ON MARCH 24TH, I WAS OUTSIDE OF A LOCAL STORE AND IN PARK AND THE TEMPERATURE GAUGE MOVED AGAIN TO THE H WHILE THE CAR WAS ON AND IDLING. *LN CONSUMER STATED CAR OVERHEATED AGAIN ON APRIL 11TH.*JB
Additional Notes:
ON FEBRUARY 11TH 2020, I PURCHASED A 2016 FORD FUSION WITH 73,000 MILES FROM AMERICAN CAR CENTER IN WEST COLUMBIA, S C. ON FEBRUARY 23RD I WAS RIDING ON I26 AND MY CAR STARTED OVERHEATING. I PULLED INTO A PARKING LOT. I OPENED THE HOOD AND ALL MY ANTIFREEZE AND AND WATER WAS SPOUTING OUT OF THE RESERVOIR. I PUT ENOUGH WATER BACK IN IT TO TAKE IT BACK TO THE DEALERSHIP. THE DEALERSHIP DIRECTED ME TO TAKE THE VEHICLE TO PEP BOYS ON BROAD RIVER ROAD, COLUMBIA SOUTH CAROLINA TO FIND AND FIX THE PROBLEM. THE PROBLEM WAS WITH THE THERMOSTAT AND THE THERMOSTAT HOUSING. PEP BOYS HAD THE CAR FOR ABOUT 5 DAYS TO REPAIR. I GET THE CAR BACK ON FEBRUARY 28TH 2020. THE CAR WAS FINE UNTIL MARCH 12TH. THAT MORNING I WAS ON MY WAY TO WORK AND I HEARD A BLUNT SOUND COMING FROM MY VEHICLE AND THE VEHICLE JUST CUT OFF WHILE I WAS ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. I HAD ENOUGH POWER TO MAKE IT TO WORK. WHEN I LEFT WORK FOR THE DAY, THE CAR CUT OFF AGAIN WHILE I WAS DRIVING ON THE INTERSTATE. I ONCE AGAIN PULLED OVER AND GOT ENOUGH POWER TO MAKE IT TO THE CAR DEALER. WHEN I GOT TO THE DEALER ONE OF THE SALESMAN WENT TO AUTO ZONE TO DO A DIAGNOSTIC AND THE CODES CAME BACK WITH A FUEL ISSUE. I THEN DROPPED THE CAR OFF TO RICHARDS AUTO REPAIR IN WEST COLUMBIA, CAROLINA, HE DID A DIAGNOSTIC AND NOTIFIED ME THAT THE TUBE ASSEMBLY NEEDED TO BE REPLACED. HE DID THE WORK AND THE CAR RAN OK. ON MARCH 22, WHILE DRIVING, THE TEMPERATURE GAUGE STARTED MOVING TORWARD THE H MEANING THE CAR IS RUNNING HOT AGAIN. I RECORDED A VIDEO OF THE TEMPERATURE GAUGE MOVING UP AND DOWN AND ALSO THE "POWER REDUCED TO LOWER ENGINE TEMP" MESSAGE CAME ON ON THE DASHBOARD. I TURNED THE CAR OFF ONCE PARKED AND DID NOT START IT AGAIN FOR A COUPLE OF DAYS. ON MARCH 24TH, I WAS OUTSIDE OF A LOCAL STORE AND IN PARK AND THE TEMPERATURE GAUGE MOVED AGAIN TO THE H WHILE THE CAR WAS ON AND IDLING. *LN CONSUMER STATED CAR OVERHEATED AGAIN ON APRIL 11TH.*JB
Mfg Campaign: 11319245
Recall Date: Mar 25, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
THE AIRBAG WARNING LIGHT WAS ON AND STAYED ON. THE PASSENGER AIRBAG LIGHT SAID THE AIRBAG WAS OFF WHEN A PERSON WAS IN THE PASSENGER SEAT. I HAD TO TURN THE CAR OFF WHILE IN PARK IN MY DRIVEWAY AND TURN IT BACK ON AFTER A FEW MINUTES. THE LIGHT WENT OFF AND DIDN'T COME BACK ON. THE TRANSMISSION DOES NOT SHIFT SMOOTH WHEN SWITCHING GEARS FROM PARK TO DRIVE.
Corrective Action:
THE AIRBAG WARNING LIGHT WAS ON AND STAYED ON. THE PASSENGER AIRBAG LIGHT SAID THE AIRBAG WAS OFF WHEN A PERSON WAS IN THE PASSENGER SEAT. I HAD TO TURN THE CAR OFF WHILE IN PARK IN MY DRIVEWAY AND TURN IT BACK ON AFTER A FEW MINUTES. THE LIGHT WENT OFF AND DIDN'T COME BACK ON. THE TRANSMISSION DOES NOT SHIFT SMOOTH WHEN SWITCHING GEARS FROM PARK TO DRIVE.
Additional Notes:
THE AIRBAG WARNING LIGHT WAS ON AND STAYED ON. THE PASSENGER AIRBAG LIGHT SAID THE AIRBAG WAS OFF WHEN A PERSON WAS IN THE PASSENGER SEAT. I HAD TO TURN THE CAR OFF WHILE IN PARK IN MY DRIVEWAY AND TURN IT BACK ON AFTER A FEW MINUTES. THE LIGHT WENT OFF AND DIDN'T COME BACK ON. THE TRANSMISSION DOES NOT SHIFT SMOOTH WHEN SWITCHING GEARS FROM PARK TO DRIVE.
Mfg Campaign: 11318908
Recall Date: Mar 21, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE AIRBAG WARNING LIGHT WAS ON AND STAYED ON. THE PASSENGER AIRBAG LIGHT SAID THE AIRBAG WAS OFF WHEN A PERSON WAS IN THE PASSENGER SEAT. I HAD TO TURN THE CAR OFF WHILE IN PARK IN MY DRIVEWAY AND TURN IT BACK ON AFTER A FEW MINUTES. THE LIGHT WENT OFF AND DIDN'T COME BACK ON. THE TRANSMISSION DOES NOT SHIFT SMOOTH WHEN SWITCHING GEARS FROM PARK TO DRIVE.
Corrective Action:
THE AIRBAG WARNING LIGHT WAS ON AND STAYED ON. THE PASSENGER AIRBAG LIGHT SAID THE AIRBAG WAS OFF WHEN A PERSON WAS IN THE PASSENGER SEAT. I HAD TO TURN THE CAR OFF WHILE IN PARK IN MY DRIVEWAY AND TURN IT BACK ON AFTER A FEW MINUTES. THE LIGHT WENT OFF AND DIDN'T COME BACK ON. THE TRANSMISSION DOES NOT SHIFT SMOOTH WHEN SWITCHING GEARS FROM PARK TO DRIVE.
Additional Notes:
THE AIRBAG WARNING LIGHT WAS ON AND STAYED ON. THE PASSENGER AIRBAG LIGHT SAID THE AIRBAG WAS OFF WHEN A PERSON WAS IN THE PASSENGER SEAT. I HAD TO TURN THE CAR OFF WHILE IN PARK IN MY DRIVEWAY AND TURN IT BACK ON AFTER A FEW MINUTES. THE LIGHT WENT OFF AND DIDN'T COME BACK ON. THE TRANSMISSION DOES NOT SHIFT SMOOTH WHEN SWITCHING GEARS FROM PARK TO DRIVE.
Mfg Campaign: 11318908
Recall Date: Mar 21, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN PARK, IT ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. NO INJURY WAS REPORTED. THE VEHICLE WAS NOT DAMAGED. THE VEHICLE WAS TOWED TO THE SEELYE FORD (3820 STADIUM DR, KALAMAZOO, MI 49008) WHERE THE SHIFT CONTROL CABLE BUSHING DISLOCATED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE RESEARCHED THE FAILURE ON-LINE AND FOUND AN UNKNOWN RECALL IN WHICH THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *DT
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN PARK, IT ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. NO INJURY WAS REPORTED. THE VEHICLE WAS NOT DAMAGED. THE VEHICLE WAS TOWED TO THE SEELYE FORD (3820 STADIUM DR, KALAMAZOO, MI 49008) WHERE THE SHIFT CONTROL CABLE BUSHING DISLOCATED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE RESEARCHED THE FAILURE ON-LINE AND FOUND AN UNKNOWN RECALL IN WHICH THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *DT
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN PARK, IT ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. NO INJURY WAS REPORTED. THE VEHICLE WAS NOT DAMAGED. THE VEHICLE WAS TOWED TO THE SEELYE FORD (3820 STADIUM DR, KALAMAZOO, MI 49008) WHERE THE SHIFT CONTROL CABLE BUSHING DISLOCATED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE RESEARCHED THE FAILURE ON-LINE AND FOUND AN UNKNOWN RECALL IN WHICH THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *DT
Mfg Campaign: 11318267
Recall Date: Mar 16, 2020
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN PARK, IT ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. NO INJURY WAS REPORTED. THE VEHICLE WAS NOT DAMAGED. THE VEHICLE WAS TOWED TO THE SEELYE FORD (3820 STADIUM DR, KALAMAZOO, MI 49008) WHERE THE SHIFT CONTROL CABLE BUSHING DISLOCATED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE RESEARCHED THE FAILURE ON-LINE AND FOUND AN UNKNOWN RECALL IN WHICH THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *DT
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN PARK, IT ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. NO INJURY WAS REPORTED. THE VEHICLE WAS NOT DAMAGED. THE VEHICLE WAS TOWED TO THE SEELYE FORD (3820 STADIUM DR, KALAMAZOO, MI 49008) WHERE THE SHIFT CONTROL CABLE BUSHING DISLOCATED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE RESEARCHED THE FAILURE ON-LINE AND FOUND AN UNKNOWN RECALL IN WHICH THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *DT
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN PARK, IT ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. NO INJURY WAS REPORTED. THE VEHICLE WAS NOT DAMAGED. THE VEHICLE WAS TOWED TO THE SEELYE FORD (3820 STADIUM DR, KALAMAZOO, MI 49008) WHERE THE SHIFT CONTROL CABLE BUSHING DISLOCATED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE RESEARCHED THE FAILURE ON-LINE AND FOUND AN UNKNOWN RECALL IN WHICH THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *DT
Mfg Campaign: 11318267
Recall Date: Mar 16, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO VAUGHN AUTOMOTIVE GROUP LOCATED AT (1913 HIGHWAY 165 NORTH, OAKDALE, LA 71463, (318)491-4368) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO THE ENGINE OIL AND THE SEALS WHICH CAUSED A MISFIRE IN THE ENGINE. THE DEALER STATED THAT THE SEALS WOULD EVENTUALLY DETERIORATE CAUSING THE ENTIRE ENGINE TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO VAUGHN AUTOMOTIVE GROUP LOCATED AT (1913 HIGHWAY 165 NORTH, OAKDALE, LA 71463, (318)491-4368) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO THE ENGINE OIL AND THE SEALS WHICH CAUSED A MISFIRE IN THE ENGINE. THE DEALER STATED THAT THE SEALS WOULD EVENTUALLY DETERIORATE CAUSING THE ENTIRE ENGINE TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO VAUGHN AUTOMOTIVE GROUP LOCATED AT (1913 HIGHWAY 165 NORTH, OAKDALE, LA 71463, (318)491-4368) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT COOLANT LEAKED INTO THE ENGINE OIL AND THE SEALS WHICH CAUSED A MISFIRE IN THE ENGINE. THE DEALER STATED THAT THE SEALS WOULD EVENTUALLY DETERIORATE CAUSING THE ENTIRE ENGINE TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Mfg Campaign: 11317467
Recall Date: Mar 11, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WE BOUGHT OUR FORD FUSION SE IN AUGUST 2019 AND NOW WE'RE TOLD OUR PURGE VALVE NEEDS TO BE REPLACED AND IT ISN'T COVERED BY WARRANTY. OUR CHECK ENGINE LIGHT CAME ON WHEN DRIVING ON THE INTERSTATE AND WE MADE AN APPOINTMENT IMMEDIATELY TO BE SEEN.
Corrective Action:
WE BOUGHT OUR FORD FUSION SE IN AUGUST 2019 AND NOW WE'RE TOLD OUR PURGE VALVE NEEDS TO BE REPLACED AND IT ISN'T COVERED BY WARRANTY. OUR CHECK ENGINE LIGHT CAME ON WHEN DRIVING ON THE INTERSTATE AND WE MADE AN APPOINTMENT IMMEDIATELY TO BE SEEN.
Additional Notes:
WE BOUGHT OUR FORD FUSION SE IN AUGUST 2019 AND NOW WE'RE TOLD OUR PURGE VALVE NEEDS TO BE REPLACED AND IT ISN'T COVERED BY WARRANTY. OUR CHECK ENGINE LIGHT CAME ON WHEN DRIVING ON THE INTERSTATE AND WE MADE AN APPOINTMENT IMMEDIATELY TO BE SEEN.
Mfg Campaign: 11317224
Recall Date: Mar 10, 2020
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 15 MPH, PASSENGER'S SIDE REAR DOOR OPENED WITHOUT WARNING. THE CONTACT TIED THE DOOR TO KEEP IT LATCHED SECURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 15 MPH, PASSENGER'S SIDE REAR DOOR OPENED WITHOUT WARNING. THE CONTACT TIED THE DOOR TO KEEP IT LATCHED SECURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 15 MPH, PASSENGER'S SIDE REAR DOOR OPENED WITHOUT WARNING. THE CONTACT TIED THE DOOR TO KEEP IT LATCHED SECURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Mfg Campaign: 11317245
Recall Date: Mar 10, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
THE AIR BAG WARNING LIGHT WILL COME ON, WILL STAY ON UNTIL YOU CUT THE CAR OFF, BUT THEN IT MAY NOT COME BACK ON NEXT TIME. IT'S INCONSISTENT. SOMETIMES IT STAYS ON WHILE THE CAR IS RUNNING, SOMETIMES IT GOES OFF A FEW SECONDS AFTER CRANKING LIKE IT IS SUPPOSED TO DO
Corrective Action:
THE AIR BAG WARNING LIGHT WILL COME ON, WILL STAY ON UNTIL YOU CUT THE CAR OFF, BUT THEN IT MAY NOT COME BACK ON NEXT TIME. IT'S INCONSISTENT. SOMETIMES IT STAYS ON WHILE THE CAR IS RUNNING, SOMETIMES IT GOES OFF A FEW SECONDS AFTER CRANKING LIKE IT IS SUPPOSED TO DO
Additional Notes:
THE AIR BAG WARNING LIGHT WILL COME ON, WILL STAY ON UNTIL YOU CUT THE CAR OFF, BUT THEN IT MAY NOT COME BACK ON NEXT TIME. IT'S INCONSISTENT. SOMETIMES IT STAYS ON WHILE THE CAR IS RUNNING, SOMETIMES IT GOES OFF A FEW SECONDS AFTER CRANKING LIKE IT IS SUPPOSED TO DO
Mfg Campaign: 11317353
Recall Date: Mar 10, 2020
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