Complaints & Recalls
Official Safety Recalls - Important!
111 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S65
Recall Date: Jun 13, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S14
Recall Date: Feb 28, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S65
Recall Date: Oct 18, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S56
Recall Date: Oct 13, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S41
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S29
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C36
Recall Date: Dec 16, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C22
Recall Date: Sep 14, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S42
Recall Date: Sep 14, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S09
Recall Date: Mar 5, 2021
Consumer Complaints
553 ComplaintsFord Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The Adaptive Cruise Control will arbitrarily reduce speed for no apparent reason. This has happened on several instances. Sometimes the vehicle just slows down and other times the brakes are suddenly applied. The vehicle speed has been suddenly reduced by 20 MPH on a busy 65MPH road in rush hour. No accident occurred. Vehicle was in service just this past month. All updates were entered and several flaws were corrected. Problem has continued up to and including this morning. No warning lamps or collision avoidance alarms were triggered.
Corrective Action:
The Adaptive Cruise Control will arbitrarily reduce speed for no apparent reason. This has happened on several instances. Sometimes the vehicle just slows down and other times the brakes are suddenly applied. The vehicle speed has been suddenly reduced by 20 MPH on a busy 65MPH road in rush hour. No accident occurred. Vehicle was in service just this past month. All updates were entered and several flaws were corrected. Problem has continued up to and including this morning. No warning lamps or collision avoidance alarms were triggered.
Additional Notes:
The Adaptive Cruise Control will arbitrarily reduce speed for no apparent reason. This has happened on several instances. Sometimes the vehicle just slows down and other times the brakes are suddenly applied. The vehicle speed has been suddenly reduced by 20 MPH on a busy 65MPH road in rush hour. No accident occurred. Vehicle was in service just this past month. All updates were entered and several flaws were corrected. Problem has continued up to and including this morning. No warning lamps or collision avoidance alarms were triggered.
Mfg Campaign: 11489728
Recall Date: Oct 18, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
There is a front camera default which is causing the following to not work. Adaptive cruise control Blue Cruise Auto High Beams Lane keeping assistance pre collision warning with auto braking
Corrective Action:
There is a front camera default which is causing the following to not work. Adaptive cruise control Blue Cruise Auto High Beams Lane keeping assistance pre collision warning with auto braking
Additional Notes:
There is a front camera default which is causing the following to not work. Adaptive cruise control Blue Cruise Auto High Beams Lane keeping assistance pre collision warning with auto braking
Mfg Campaign: 11489196
Recall Date: Oct 13, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
There is a front camera default which is causing the following to not work. Adaptive cruise control Blue Cruise Auto High Beams Lane keeping assistance pre collision warning with auto braking
Corrective Action:
There is a front camera default which is causing the following to not work. Adaptive cruise control Blue Cruise Auto High Beams Lane keeping assistance pre collision warning with auto braking
Additional Notes:
There is a front camera default which is causing the following to not work. Adaptive cruise control Blue Cruise Auto High Beams Lane keeping assistance pre collision warning with auto braking
Mfg Campaign: 11489196
Recall Date: Oct 13, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
There is a front camera default which is causing the following to not work. Adaptive cruise control Blue Cruise Auto High Beams Lane keeping assistance pre collision warning with auto braking
Corrective Action:
There is a front camera default which is causing the following to not work. Adaptive cruise control Blue Cruise Auto High Beams Lane keeping assistance pre collision warning with auto braking
Additional Notes:
There is a front camera default which is causing the following to not work. Adaptive cruise control Blue Cruise Auto High Beams Lane keeping assistance pre collision warning with auto braking
Mfg Campaign: 11489196
Recall Date: Oct 13, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I repeatedly get two error messages, front camera fault and pre collision assist unavailable. It happened randomly until it finally went out completely. I've spoken to many other owners who are having the same problem and it seems that there is not fix. This causes the cruise control and lane keeping assist to become unavailable. Myself and many other owners have attempted to get this issue resolved multiple times and it seems that there isn't a fix and the manufacturer is not speaking out about it. My car is currently at the repair shop for it's 3rd visit to resolve this same issue. The dealership is unaware of how to resolve it and are waiting for Ford to find a resolution. This has been an issue since April and the repairs attempts started when the camera went completely out in May. This is a big safety issue if the care can not pick up the threat of a front collision. With the pre collision assist unavailable it something were to happen while driving, the emergency brake system will not activate. I feel that this issue should be addressed.
Corrective Action:
I repeatedly get two error messages, front camera fault and pre collision assist unavailable. It happened randomly until it finally went out completely. I've spoken to many other owners who are having the same problem and it seems that there is not fix. This causes the cruise control and lane keeping assist to become unavailable. Myself and many other owners have attempted to get this issue resolved multiple times and it seems that there isn't a fix and the manufacturer is not speaking out about it. My car is currently at the repair shop for it's 3rd visit to resolve this same issue. The dealership is unaware of how to resolve it and are waiting for Ford to find a resolution. This has been an issue since April and the repairs attempts started when the camera went completely out in May. This is a big safety issue if the care can not pick up the threat of a front collision. With the pre collision assist unavailable it something were to happen while driving, the emergency brake system will not activate. I feel that this issue should be addressed.
Additional Notes:
I repeatedly get two error messages, front camera fault and pre collision assist unavailable. It happened randomly until it finally went out completely. I've spoken to many other owners who are having the same problem and it seems that there is not fix. This causes the cruise control and lane keeping assist to become unavailable. Myself and many other owners have attempted to get this issue resolved multiple times and it seems that there isn't a fix and the manufacturer is not speaking out about it. My car is currently at the repair shop for it's 3rd visit to resolve this same issue. The dealership is unaware of how to resolve it and are waiting for Ford to find a resolution. This has been an issue since April and the repairs attempts started when the camera went completely out in May. This is a big safety issue if the care can not pick up the threat of a front collision. With the pre collision assist unavailable it something were to happen while driving, the emergency brake system will not activate. I feel that this issue should be addressed.
Mfg Campaign: 11489025
Recall Date: Oct 12, 2022
Ford Motor Company
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I repeatedly get two error messages, front camera fault and pre collision assist unavailable. It happened randomly until it finally went out completely. I've spoken to many other owners who are having the same problem and it seems that there is not fix. This causes the cruise control and lane keeping assist to become unavailable. Myself and many other owners have attempted to get this issue resolved multiple times and it seems that there isn't a fix and the manufacturer is not speaking out about it. My car is currently at the repair shop for it's 3rd visit to resolve this same issue. The dealership is unaware of how to resolve it and are waiting for Ford to find a resolution. This has been an issue since April and the repairs attempts started when the camera went completely out in May. This is a big safety issue if the care can not pick up the threat of a front collision. With the pre collision assist unavailable it something were to happen while driving, the emergency brake system will not activate. I feel that this issue should be addressed.
Corrective Action:
I repeatedly get two error messages, front camera fault and pre collision assist unavailable. It happened randomly until it finally went out completely. I've spoken to many other owners who are having the same problem and it seems that there is not fix. This causes the cruise control and lane keeping assist to become unavailable. Myself and many other owners have attempted to get this issue resolved multiple times and it seems that there isn't a fix and the manufacturer is not speaking out about it. My car is currently at the repair shop for it's 3rd visit to resolve this same issue. The dealership is unaware of how to resolve it and are waiting for Ford to find a resolution. This has been an issue since April and the repairs attempts started when the camera went completely out in May. This is a big safety issue if the care can not pick up the threat of a front collision. With the pre collision assist unavailable it something were to happen while driving, the emergency brake system will not activate. I feel that this issue should be addressed.
Additional Notes:
I repeatedly get two error messages, front camera fault and pre collision assist unavailable. It happened randomly until it finally went out completely. I've spoken to many other owners who are having the same problem and it seems that there is not fix. This causes the cruise control and lane keeping assist to become unavailable. Myself and many other owners have attempted to get this issue resolved multiple times and it seems that there isn't a fix and the manufacturer is not speaking out about it. My car is currently at the repair shop for it's 3rd visit to resolve this same issue. The dealership is unaware of how to resolve it and are waiting for Ford to find a resolution. This has been an issue since April and the repairs attempts started when the camera went completely out in May. This is a big safety issue if the care can not pick up the threat of a front collision. With the pre collision assist unavailable it something were to happen while driving, the emergency brake system will not activate. I feel that this issue should be addressed.
Mfg Campaign: 11489025
Recall Date: Oct 12, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I repeatedly get two error messages, front camera fault and pre collision assist unavailable. It happened randomly until it finally went out completely. I've spoken to many other owners who are having the same problem and it seems that there is not fix. This causes the cruise control and lane keeping assist to become unavailable. Myself and many other owners have attempted to get this issue resolved multiple times and it seems that there isn't a fix and the manufacturer is not speaking out about it. My car is currently at the repair shop for it's 3rd visit to resolve this same issue. The dealership is unaware of how to resolve it and are waiting for Ford to find a resolution. This has been an issue since April and the repairs attempts started when the camera went completely out in May. This is a big safety issue if the care can not pick up the threat of a front collision. With the pre collision assist unavailable it something were to happen while driving, the emergency brake system will not activate. I feel that this issue should be addressed.
Corrective Action:
I repeatedly get two error messages, front camera fault and pre collision assist unavailable. It happened randomly until it finally went out completely. I've spoken to many other owners who are having the same problem and it seems that there is not fix. This causes the cruise control and lane keeping assist to become unavailable. Myself and many other owners have attempted to get this issue resolved multiple times and it seems that there isn't a fix and the manufacturer is not speaking out about it. My car is currently at the repair shop for it's 3rd visit to resolve this same issue. The dealership is unaware of how to resolve it and are waiting for Ford to find a resolution. This has been an issue since April and the repairs attempts started when the camera went completely out in May. This is a big safety issue if the care can not pick up the threat of a front collision. With the pre collision assist unavailable it something were to happen while driving, the emergency brake system will not activate. I feel that this issue should be addressed.
Additional Notes:
I repeatedly get two error messages, front camera fault and pre collision assist unavailable. It happened randomly until it finally went out completely. I've spoken to many other owners who are having the same problem and it seems that there is not fix. This causes the cruise control and lane keeping assist to become unavailable. Myself and many other owners have attempted to get this issue resolved multiple times and it seems that there isn't a fix and the manufacturer is not speaking out about it. My car is currently at the repair shop for it's 3rd visit to resolve this same issue. The dealership is unaware of how to resolve it and are waiting for Ford to find a resolution. This has been an issue since April and the repairs attempts started when the camera went completely out in May. This is a big safety issue if the care can not pick up the threat of a front collision. With the pre collision assist unavailable it something were to happen while driving, the emergency brake system will not activate. I feel that this issue should be addressed.
Mfg Campaign: 11489025
Recall Date: Oct 12, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Phone as a key. My Mach e was only distributed 1 single key and then setup on the PAAK option for the secondary access. Unfortunately this option does not work 100 percent of the time. A second key is needed. My husband left in a separate vehicle with the main key. I had to leave later for an appointment and when I got to my car it would not open. Start. Or respond to the PAAK. I was stranded until he Returned. I went to the dealer for assistance with getting the second key like all other vehicles and was advised they couldn’t help i needed my vin added to the recall for my model Car. Please assist. A Second key is necessary. There was a recall for the same models up to the month before mine and also ones after mine are getting the second key.
Corrective Action:
Phone as a key. My Mach e was only distributed 1 single key and then setup on the PAAK option for the secondary access. Unfortunately this option does not work 100 percent of the time. A second key is needed. My husband left in a separate vehicle with the main key. I had to leave later for an appointment and when I got to my car it would not open. Start. Or respond to the PAAK. I was stranded until he Returned. I went to the dealer for assistance with getting the second key like all other vehicles and was advised they couldn’t help i needed my vin added to the recall for my model Car. Please assist. A Second key is necessary. There was a recall for the same models up to the month before mine and also ones after mine are getting the second key.
Additional Notes:
Phone as a key. My Mach e was only distributed 1 single key and then setup on the PAAK option for the secondary access. Unfortunately this option does not work 100 percent of the time. A second key is needed. My husband left in a separate vehicle with the main key. I had to leave later for an appointment and when I got to my car it would not open. Start. Or respond to the PAAK. I was stranded until he Returned. I went to the dealer for assistance with getting the second key like all other vehicles and was advised they couldn’t help i needed my vin added to the recall for my model Car. Please assist. A Second key is necessary. There was a recall for the same models up to the month before mine and also ones after mine are getting the second key.
Mfg Campaign: 11488706
Recall Date: Oct 10, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 10/1/2022 when I placed the vehicle in reverse without touching the accelerator, the vehicle on its own accelerated backwards. It has done this x2 other times. Also, with the foot off the accelerator the vehicle has accelerated forward on its own.
Corrective Action:
On 10/1/2022 when I placed the vehicle in reverse without touching the accelerator, the vehicle on its own accelerated backwards. It has done this x2 other times. Also, with the foot off the accelerator the vehicle has accelerated forward on its own.
Additional Notes:
On 10/1/2022 when I placed the vehicle in reverse without touching the accelerator, the vehicle on its own accelerated backwards. It has done this x2 other times. Also, with the foot off the accelerator the vehicle has accelerated forward on its own.
Mfg Campaign: 11487525
Recall Date: Oct 2, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
on 8/22/2022 received a powertrain malfunction notice by Ford. Since that time on four occasions the vehicle has lost power causing a significant jerking and loud thud. It loses all power. This has happened twice after Blue Cruise has disengaged. Two other times include when the vehicle was placed in drive or reverse. It also caused a lurching motion after it engaged without the foot on the accelerator.
Corrective Action:
on 8/22/2022 received a powertrain malfunction notice by Ford. Since that time on four occasions the vehicle has lost power causing a significant jerking and loud thud. It loses all power. This has happened twice after Blue Cruise has disengaged. Two other times include when the vehicle was placed in drive or reverse. It also caused a lurching motion after it engaged without the foot on the accelerator.
Additional Notes:
on 8/22/2022 received a powertrain malfunction notice by Ford. Since that time on four occasions the vehicle has lost power causing a significant jerking and loud thud. It loses all power. This has happened twice after Blue Cruise has disengaged. Two other times include when the vehicle was placed in drive or reverse. It also caused a lurching motion after it engaged without the foot on the accelerator.
Mfg Campaign: 11487527
Recall Date: Oct 2, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Ford has recently released a software update that causes Front Camera Faults when going over bumpy roads and across multiple conditions. This causes the Blue Cruise cruise control system to suddenly stop working when driving at highway speeds. When coupled with One Pedal driving, this could cause brakes to slam on while driving at highway speeds. Additionally, forward emergency breaking does not work until this fault resets (after ~1-2 minutes typically). This happens constantly when driving and causes safety hazards.
Corrective Action:
Ford has recently released a software update that causes Front Camera Faults when going over bumpy roads and across multiple conditions. This causes the Blue Cruise cruise control system to suddenly stop working when driving at highway speeds. When coupled with One Pedal driving, this could cause brakes to slam on while driving at highway speeds. Additionally, forward emergency breaking does not work until this fault resets (after ~1-2 minutes typically). This happens constantly when driving and causes safety hazards.
Additional Notes:
Ford has recently released a software update that causes Front Camera Faults when going over bumpy roads and across multiple conditions. This causes the Blue Cruise cruise control system to suddenly stop working when driving at highway speeds. When coupled with One Pedal driving, this could cause brakes to slam on while driving at highway speeds. Additionally, forward emergency breaking does not work until this fault resets (after ~1-2 minutes typically). This happens constantly when driving and causes safety hazards.
Mfg Campaign: 11487536
Recall Date: Oct 2, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Ford has recently released a software update that causes Front Camera Faults when going over bumpy roads and across multiple conditions. This causes the Blue Cruise cruise control system to suddenly stop working when driving at highway speeds. When coupled with One Pedal driving, this could cause brakes to slam on while driving at highway speeds. Additionally, forward emergency breaking does not work until this fault resets (after ~1-2 minutes typically). This happens constantly when driving and causes safety hazards.
Corrective Action:
Ford has recently released a software update that causes Front Camera Faults when going over bumpy roads and across multiple conditions. This causes the Blue Cruise cruise control system to suddenly stop working when driving at highway speeds. When coupled with One Pedal driving, this could cause brakes to slam on while driving at highway speeds. Additionally, forward emergency breaking does not work until this fault resets (after ~1-2 minutes typically). This happens constantly when driving and causes safety hazards.
Additional Notes:
Ford has recently released a software update that causes Front Camera Faults when going over bumpy roads and across multiple conditions. This causes the Blue Cruise cruise control system to suddenly stop working when driving at highway speeds. When coupled with One Pedal driving, this could cause brakes to slam on while driving at highway speeds. Additionally, forward emergency breaking does not work until this fault resets (after ~1-2 minutes typically). This happens constantly when driving and causes safety hazards.
Mfg Campaign: 11487536
Recall Date: Oct 2, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Ford has recently released a software update that causes Front Camera Faults when going over bumpy roads and across multiple conditions. This causes the Blue Cruise cruise control system to suddenly stop working when driving at highway speeds. When coupled with One Pedal driving, this could cause brakes to slam on while driving at highway speeds. Additionally, forward emergency breaking does not work until this fault resets (after ~1-2 minutes typically). This happens constantly when driving and causes safety hazards.
Corrective Action:
Ford has recently released a software update that causes Front Camera Faults when going over bumpy roads and across multiple conditions. This causes the Blue Cruise cruise control system to suddenly stop working when driving at highway speeds. When coupled with One Pedal driving, this could cause brakes to slam on while driving at highway speeds. Additionally, forward emergency breaking does not work until this fault resets (after ~1-2 minutes typically). This happens constantly when driving and causes safety hazards.
Additional Notes:
Ford has recently released a software update that causes Front Camera Faults when going over bumpy roads and across multiple conditions. This causes the Blue Cruise cruise control system to suddenly stop working when driving at highway speeds. When coupled with One Pedal driving, this could cause brakes to slam on while driving at highway speeds. Additionally, forward emergency breaking does not work until this fault resets (after ~1-2 minutes typically). This happens constantly when driving and causes safety hazards.
Mfg Campaign: 11487536
Recall Date: Oct 2, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The rear brake pads have grinned into the rotors causing a rusted ring around the rear rotors. During braking, harsh metal-on-metal noise can be heard in low speed braking applications. Performance-wise, noticeably longer braking distances in low speed braking applications were observed. I Have been to the dealership multiple times however, I was told this was ‘normal’ by chief service managers. Loud braking noise and weakened braking performance should not be observed after fewer than 11k miles and less than a year of ownership.
Corrective Action:
The rear brake pads have grinned into the rotors causing a rusted ring around the rear rotors. During braking, harsh metal-on-metal noise can be heard in low speed braking applications. Performance-wise, noticeably longer braking distances in low speed braking applications were observed. I Have been to the dealership multiple times however, I was told this was ‘normal’ by chief service managers. Loud braking noise and weakened braking performance should not be observed after fewer than 11k miles and less than a year of ownership.
Additional Notes:
The rear brake pads have grinned into the rotors causing a rusted ring around the rear rotors. During braking, harsh metal-on-metal noise can be heard in low speed braking applications. Performance-wise, noticeably longer braking distances in low speed braking applications were observed. I Have been to the dealership multiple times however, I was told this was ‘normal’ by chief service managers. Loud braking noise and weakened braking performance should not be observed after fewer than 11k miles and less than a year of ownership.
Mfg Campaign: 11486251
Recall Date: Sep 25, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HVBJB failure
Corrective Action:
HVBJB failure
Additional Notes:
HVBJB failure
Mfg Campaign: 11486295
Recall Date: Sep 25, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
HVBJB failure
Corrective Action:
HVBJB failure
Additional Notes:
HVBJB failure
Mfg Campaign: 11486295
Recall Date: Sep 25, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Two problems on multiple separate occasions occurred. 1st problem - more than twenty (20) times car had suddenly accelerated or slowed down while driving with cruise control. This supposedly should have been resolved with an update that was downloaded around a month ago. Nothing changed, car still accelerates or slows down randomly. 2nd problem - occurred at least five times. Car suddenly loosing power while entering the traffic including entering highway. Drivetrain malfunction warning was displayed on dashboard after last lost of power when entering intersection. After latest incident on September 13th car is being repaired at the dealership.
Corrective Action:
Two problems on multiple separate occasions occurred. 1st problem - more than twenty (20) times car had suddenly accelerated or slowed down while driving with cruise control. This supposedly should have been resolved with an update that was downloaded around a month ago. Nothing changed, car still accelerates or slows down randomly. 2nd problem - occurred at least five times. Car suddenly loosing power while entering the traffic including entering highway. Drivetrain malfunction warning was displayed on dashboard after last lost of power when entering intersection. After latest incident on September 13th car is being repaired at the dealership.
Additional Notes:
Two problems on multiple separate occasions occurred. 1st problem - more than twenty (20) times car had suddenly accelerated or slowed down while driving with cruise control. This supposedly should have been resolved with an update that was downloaded around a month ago. Nothing changed, car still accelerates or slows down randomly. 2nd problem - occurred at least five times. Car suddenly loosing power while entering the traffic including entering highway. Drivetrain malfunction warning was displayed on dashboard after last lost of power when entering intersection. After latest incident on September 13th car is being repaired at the dealership.
Mfg Campaign: 11486304
Recall Date: Sep 25, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Two problems on multiple separate occasions occurred. 1st problem - more than twenty (20) times car had suddenly accelerated or slowed down while driving with cruise control. This supposedly should have been resolved with an update that was downloaded around a month ago. Nothing changed, car still accelerates or slows down randomly. 2nd problem - occurred at least five times. Car suddenly loosing power while entering the traffic including entering highway. Drivetrain malfunction warning was displayed on dashboard after last lost of power when entering intersection. After latest incident on September 13th car is being repaired at the dealership.
Corrective Action:
Two problems on multiple separate occasions occurred. 1st problem - more than twenty (20) times car had suddenly accelerated or slowed down while driving with cruise control. This supposedly should have been resolved with an update that was downloaded around a month ago. Nothing changed, car still accelerates or slows down randomly. 2nd problem - occurred at least five times. Car suddenly loosing power while entering the traffic including entering highway. Drivetrain malfunction warning was displayed on dashboard after last lost of power when entering intersection. After latest incident on September 13th car is being repaired at the dealership.
Additional Notes:
Two problems on multiple separate occasions occurred. 1st problem - more than twenty (20) times car had suddenly accelerated or slowed down while driving with cruise control. This supposedly should have been resolved with an update that was downloaded around a month ago. Nothing changed, car still accelerates or slows down randomly. 2nd problem - occurred at least five times. Car suddenly loosing power while entering the traffic including entering highway. Drivetrain malfunction warning was displayed on dashboard after last lost of power when entering intersection. After latest incident on September 13th car is being repaired at the dealership.
Mfg Campaign: 11486304
Recall Date: Sep 25, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I had been driving without issue, no warnings from the car. I parked at a gas station to get a snack. When I got back in the car could not be started or driven. It has to be placed on a flatbed and towed to the dealer. The message on start was “Stop safely now”. My vehicle had Safety Recall 22S41, which obviously does NOT fix the issue.
Corrective Action:
I had been driving without issue, no warnings from the car. I parked at a gas station to get a snack. When I got back in the car could not be started or driven. It has to be placed on a flatbed and towed to the dealer. The message on start was “Stop safely now”. My vehicle had Safety Recall 22S41, which obviously does NOT fix the issue.
Additional Notes:
I had been driving without issue, no warnings from the car. I parked at a gas station to get a snack. When I got back in the car could not be started or driven. It has to be placed on a flatbed and towed to the dealer. The message on start was “Stop safely now”. My vehicle had Safety Recall 22S41, which obviously does NOT fix the issue.
Mfg Campaign: 11486307
Recall Date: Sep 25, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2021 Mustang Mach-E GT Performance is exhibiting a Powertrain Failure and Stop Safely Now message in the instrument panel cluster (IPC). It is due to a high voltage battery junction box (HVBJB) failure. Ford needs to replace the HVBJB with an updated part and reprogram the BECM, at least. The dealer has no information on the replacement part, and has not associated TSB 21-2178 with the vehicle.
Corrective Action:
My 2021 Mustang Mach-E GT Performance is exhibiting a Powertrain Failure and Stop Safely Now message in the instrument panel cluster (IPC). It is due to a high voltage battery junction box (HVBJB) failure. Ford needs to replace the HVBJB with an updated part and reprogram the BECM, at least. The dealer has no information on the replacement part, and has not associated TSB 21-2178 with the vehicle.
Additional Notes:
My 2021 Mustang Mach-E GT Performance is exhibiting a Powertrain Failure and Stop Safely Now message in the instrument panel cluster (IPC). It is due to a high voltage battery junction box (HVBJB) failure. Ford needs to replace the HVBJB with an updated part and reprogram the BECM, at least. The dealer has no information on the replacement part, and has not associated TSB 21-2178 with the vehicle.
Mfg Campaign: 11485919
Recall Date: Sep 22, 2022
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Valencia, CA • 36 yrs
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