FORD MUSTANG MACH E 2021

Complete listing of complaints and recalls for this vehicle

553
Complaints
111
Recalls

Complaints & Recalls

553 Complaints 111 Recalls

Official Safety Recalls - Important!

111 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V404000 SAFETY RECALL
197.4K Vehicles Affected
Recall Date: Jun 13, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

Potential Risk:
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
FREE Recall Solution:
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Interim letters notifying owners of the safety risk were mailed to 2021-2024 Mustang Mach-E owners July 9, 2025. Mustang Mach-E 2021-2024 will receive a second notice once the remedy is available, anticipated for September 29, 2025. Additionally, Owner notification letters were mailed to 2025 Mustang Mach-E owners July 9, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S65
Notice Date: Jul 10, 2025
Recall Date: Jun 13, 2025
Ford Motor Company
NHTSA Campaign: 25V315000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Potential Risk:
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. Interim letters notifying owners of the safety risk were mailed June 26, 2025. A second letter will be sent once the remedy is available, anticipated for third quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S49
Recall Date: May 9, 2025
Ford Motor Company
NHTSA Campaign: 25V130000 SAFETY RECALL
633 Vehicles Affected
Recall Date: Feb 28, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.

Potential Risk:
An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the on-board software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S14.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S14
Notice Date: Apr 11, 2025
Recall Date: Feb 28, 2025
Ford Motor Company
NHTSA Campaign: 24V777000 SAFETY RECALL
50 Vehicles Affected
Recall Date: Oct 18, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.

Potential Risk:
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the ABS calibration, free of charge. Owner notification letters were mailed November 5, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S65
Notice Date: Nov 5, 2024
Recall Date: Oct 18, 2024
Ford Motor Company
NHTSA Campaign: 23V687000 SAFETY RECALL
34.8K Vehicles Affected
Recall Date: Oct 13, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

Potential Risk:
An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the high voltage battery junction box, free of charge. Interim owner notification letters were mailed November 2, 2023. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S56
Notice Date: Dec 29, 2023
Recall Date: Oct 13, 2023
Ford Motor Company
NHTSA Campaign: 22V412000 SAFETY RECALL
48.9K Vehicles Affected
Recall Date: Jun 10, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.

Potential Risk:
An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S41
Notice Date: Jul 8, 2022
Recall Date: Jun 10, 2022
Ford Motor Company
NHTSA Campaign: 22V333000 SAFETY RECALL
464 Vehicles Affected
Recall Date: May 13, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.

Potential Risk:
Unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash.
FREE Recall Solution:
The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-800-436-7332. Ford's number for this recall is 22S29.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S29
Notice Date: Jun 9, 2022
Recall Date: May 13, 2022
Ford Motor Company
NHTSA Campaign: 21V979000 SAFETY RECALL
2.6K Vehicles Affected
Recall Date: Dec 16, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."

Potential Risk:
Improperly attached seat belts may not adequately restrain an occupant in a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will repair the rear seat belt buckle attachments, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C36.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21C36
Notice Date: Jan 28, 2022
Recall Date: Dec 16, 2021
Ford Motor Company
NHTSA Campaign: 21V711000 SAFETY RECALL
17.7K Vehicles Affected
Recall Date: Sep 14, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

Potential Risk:
A windshield that separates from a vehicle during a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21C22
Notice Date: Oct 29, 2021
Recall Date: Sep 14, 2021
Ford Motor Company
NHTSA Campaign: 21V712000 SAFETY RECALL
13.5K Vehicles Affected
Recall Date: Sep 14, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.

Potential Risk:
A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S42
Notice Date: Oct 29, 2021
Recall Date: Sep 14, 2021
Ford Motor Company
NHTSA Campaign: 21V140000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Mar 5, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.

Potential Risk:
Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall began April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S09
Notice Date: Apr 2, 2021
Recall Date: Mar 5, 2021

Consumer Complaints

553 Complaints
Ford Motor Company
Campaign: 11474395 Other
Jul 17, 2022
Defect Description:

STEERING

Potential Consequences:

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components. My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions unable to re-start my vehicle. I have no confidence taking this car far from home with my family until a real fix is instituted. I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new 'beefier' parts.

Corrective Action:

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components. My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions unable to re-start my vehicle. I have no confidence taking this car far from home with my family until a real fix is instituted. I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new 'beefier' parts.

Additional Notes:

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components. My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions unable to re-start my vehicle. I have no confidence taking this car far from home with my family until a real fix is instituted. I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new 'beefier' parts.

Manufacturer: FORD
Mfg Campaign: 11474395
Notice Date: Jul 17, 2022
Recall Date: Jul 17, 2022
Ford Motor Company
Campaign: 11474017 Other
Jul 15, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

When placed in drive the car takes off on its own without the acceleration pedal being touched. The passenger locks only work with key fob unlock button being pressed and the passenger side doesn't recognize the Fob for easy entry. The adaptive cruise control warning comes on constantly. The handas free parking never worked since i got the car in July 2021.

Corrective Action:

When placed in drive the car takes off on its own without the acceleration pedal being touched. The passenger locks only work with key fob unlock button being pressed and the passenger side doesn't recognize the Fob for easy entry. The adaptive cruise control warning comes on constantly. The handas free parking never worked since i got the car in July 2021.

Additional Notes:

When placed in drive the car takes off on its own without the acceleration pedal being touched. The passenger locks only work with key fob unlock button being pressed and the passenger side doesn't recognize the Fob for easy entry. The adaptive cruise control warning comes on constantly. The handas free parking never worked since i got the car in July 2021.

Manufacturer: FORD
Mfg Campaign: 11474017
Notice Date: Jul 15, 2022
Recall Date: Jul 15, 2022
Ford Motor Company
Campaign: 11474017 Other
Jul 15, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

When placed in drive the car takes off on its own without the acceleration pedal being touched. The passenger locks only work with key fob unlock button being pressed and the passenger side doesn't recognize the Fob for easy entry. The adaptive cruise control warning comes on constantly. The handas free parking never worked since i got the car in July 2021.

Corrective Action:

When placed in drive the car takes off on its own without the acceleration pedal being touched. The passenger locks only work with key fob unlock button being pressed and the passenger side doesn't recognize the Fob for easy entry. The adaptive cruise control warning comes on constantly. The handas free parking never worked since i got the car in July 2021.

Additional Notes:

When placed in drive the car takes off on its own without the acceleration pedal being touched. The passenger locks only work with key fob unlock button being pressed and the passenger side doesn't recognize the Fob for easy entry. The adaptive cruise control warning comes on constantly. The handas free parking never worked since i got the car in July 2021.

Manufacturer: FORD
Mfg Campaign: 11474017
Notice Date: Jul 15, 2022
Recall Date: Jul 15, 2022
Ford Motor Company
Campaign: 11474017 Other
Jul 15, 2022
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

When placed in drive the car takes off on its own without the acceleration pedal being touched. The passenger locks only work with key fob unlock button being pressed and the passenger side doesn't recognize the Fob for easy entry. The adaptive cruise control warning comes on constantly. The handas free parking never worked since i got the car in July 2021.

Corrective Action:

When placed in drive the car takes off on its own without the acceleration pedal being touched. The passenger locks only work with key fob unlock button being pressed and the passenger side doesn't recognize the Fob for easy entry. The adaptive cruise control warning comes on constantly. The handas free parking never worked since i got the car in July 2021.

Additional Notes:

When placed in drive the car takes off on its own without the acceleration pedal being touched. The passenger locks only work with key fob unlock button being pressed and the passenger side doesn't recognize the Fob for easy entry. The adaptive cruise control warning comes on constantly. The handas free parking never worked since i got the car in July 2021.

Manufacturer: FORD
Mfg Campaign: 11474017
Notice Date: Jul 15, 2022
Recall Date: Jul 15, 2022
Ford Motor Company
Campaign: 11473367 Other
Jul 11, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

When unplugging the vehicle from my home charger a large spark came out of the vehicle receptacle for the charging cable. This started happening a few weeks ago and has happened twice.

Corrective Action:

When unplugging the vehicle from my home charger a large spark came out of the vehicle receptacle for the charging cable. This started happening a few weeks ago and has happened twice.

Additional Notes:

When unplugging the vehicle from my home charger a large spark came out of the vehicle receptacle for the charging cable. This started happening a few weeks ago and has happened twice.

Manufacturer: FORD
Mfg Campaign: 11473367
Notice Date: Jul 11, 2022
Recall Date: Jul 11, 2022
Ford Motor Company
Campaign: 11473164 Other
Jul 10, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I was driving on the freeway at normal speed when my rear passenger window shattered. My son was sitting next to the window when it shattered and had glass shards all over him.

Corrective Action:

I was driving on the freeway at normal speed when my rear passenger window shattered. My son was sitting next to the window when it shattered and had glass shards all over him.

Additional Notes:

I was driving on the freeway at normal speed when my rear passenger window shattered. My son was sitting next to the window when it shattered and had glass shards all over him.

Manufacturer: FORD
Mfg Campaign: 11473164
Notice Date: Jul 10, 2022
Recall Date: Jul 10, 2022
Ford Motor Company
Campaign: 11473016 Other
Jul 9, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While returning from vacation, driving home on the highway, our car suddenly stopped working. We had been traveling at approximately 65 mph on SR 1 in Delaware when I accelerated to pass another vehicle and the car suddenly jolted forward and the engine seized. I received a warning to pull to a safe location as soon as possible. Thankfully, we were able to pull the car over to the shoulder of the highway without incident. The cars electrical system gradually shut down, limiting our ability to place the vehicle in neutral for towing. Approximately 250 miles from home and forced to wait more than 2 hours in the 90 degree weather with no AC, we were forced to bring the car to the nearest ford dealership in new castle Delaware. Since the battery and power completely failed, the dealership had to jump the 12 volt battery several times to get the car back in neutral to remove the vehicle from the tow truck. We needed to find our own car rental as neither the dealership nor ford customer service would assist with getting us back home to NY.

Corrective Action:

While returning from vacation, driving home on the highway, our car suddenly stopped working. We had been traveling at approximately 65 mph on SR 1 in Delaware when I accelerated to pass another vehicle and the car suddenly jolted forward and the engine seized. I received a warning to pull to a safe location as soon as possible. Thankfully, we were able to pull the car over to the shoulder of the highway without incident. The cars electrical system gradually shut down, limiting our ability to place the vehicle in neutral for towing. Approximately 250 miles from home and forced to wait more than 2 hours in the 90 degree weather with no AC, we were forced to bring the car to the nearest ford dealership in new castle Delaware. Since the battery and power completely failed, the dealership had to jump the 12 volt battery several times to get the car back in neutral to remove the vehicle from the tow truck. We needed to find our own car rental as neither the dealership nor ford customer service would assist with getting us back home to NY.

Additional Notes:

While returning from vacation, driving home on the highway, our car suddenly stopped working. We had been traveling at approximately 65 mph on SR 1 in Delaware when I accelerated to pass another vehicle and the car suddenly jolted forward and the engine seized. I received a warning to pull to a safe location as soon as possible. Thankfully, we were able to pull the car over to the shoulder of the highway without incident. The cars electrical system gradually shut down, limiting our ability to place the vehicle in neutral for towing. Approximately 250 miles from home and forced to wait more than 2 hours in the 90 degree weather with no AC, we were forced to bring the car to the nearest ford dealership in new castle Delaware. Since the battery and power completely failed, the dealership had to jump the 12 volt battery several times to get the car back in neutral to remove the vehicle from the tow truck. We needed to find our own car rental as neither the dealership nor ford customer service would assist with getting us back home to NY.

Manufacturer: FORD
Mfg Campaign: 11473016
Notice Date: Jul 9, 2022
Recall Date: Jul 9, 2022
Ford Motor Company
Campaign: 11473016 Other
Jul 9, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

While returning from vacation, driving home on the highway, our car suddenly stopped working. We had been traveling at approximately 65 mph on SR 1 in Delaware when I accelerated to pass another vehicle and the car suddenly jolted forward and the engine seized. I received a warning to pull to a safe location as soon as possible. Thankfully, we were able to pull the car over to the shoulder of the highway without incident. The cars electrical system gradually shut down, limiting our ability to place the vehicle in neutral for towing. Approximately 250 miles from home and forced to wait more than 2 hours in the 90 degree weather with no AC, we were forced to bring the car to the nearest ford dealership in new castle Delaware. Since the battery and power completely failed, the dealership had to jump the 12 volt battery several times to get the car back in neutral to remove the vehicle from the tow truck. We needed to find our own car rental as neither the dealership nor ford customer service would assist with getting us back home to NY.

Corrective Action:

While returning from vacation, driving home on the highway, our car suddenly stopped working. We had been traveling at approximately 65 mph on SR 1 in Delaware when I accelerated to pass another vehicle and the car suddenly jolted forward and the engine seized. I received a warning to pull to a safe location as soon as possible. Thankfully, we were able to pull the car over to the shoulder of the highway without incident. The cars electrical system gradually shut down, limiting our ability to place the vehicle in neutral for towing. Approximately 250 miles from home and forced to wait more than 2 hours in the 90 degree weather with no AC, we were forced to bring the car to the nearest ford dealership in new castle Delaware. Since the battery and power completely failed, the dealership had to jump the 12 volt battery several times to get the car back in neutral to remove the vehicle from the tow truck. We needed to find our own car rental as neither the dealership nor ford customer service would assist with getting us back home to NY.

Additional Notes:

While returning from vacation, driving home on the highway, our car suddenly stopped working. We had been traveling at approximately 65 mph on SR 1 in Delaware when I accelerated to pass another vehicle and the car suddenly jolted forward and the engine seized. I received a warning to pull to a safe location as soon as possible. Thankfully, we were able to pull the car over to the shoulder of the highway without incident. The cars electrical system gradually shut down, limiting our ability to place the vehicle in neutral for towing. Approximately 250 miles from home and forced to wait more than 2 hours in the 90 degree weather with no AC, we were forced to bring the car to the nearest ford dealership in new castle Delaware. Since the battery and power completely failed, the dealership had to jump the 12 volt battery several times to get the car back in neutral to remove the vehicle from the tow truck. We needed to find our own car rental as neither the dealership nor ford customer service would assist with getting us back home to NY.

Manufacturer: FORD
Mfg Campaign: 11473016
Notice Date: Jul 9, 2022
Recall Date: Jul 9, 2022
Ford Motor Company
Campaign: 11473016 Other
Jul 9, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

While returning from vacation, driving home on the highway, our car suddenly stopped working. We had been traveling at approximately 65 mph on SR 1 in Delaware when I accelerated to pass another vehicle and the car suddenly jolted forward and the engine seized. I received a warning to pull to a safe location as soon as possible. Thankfully, we were able to pull the car over to the shoulder of the highway without incident. The cars electrical system gradually shut down, limiting our ability to place the vehicle in neutral for towing. Approximately 250 miles from home and forced to wait more than 2 hours in the 90 degree weather with no AC, we were forced to bring the car to the nearest ford dealership in new castle Delaware. Since the battery and power completely failed, the dealership had to jump the 12 volt battery several times to get the car back in neutral to remove the vehicle from the tow truck. We needed to find our own car rental as neither the dealership nor ford customer service would assist with getting us back home to NY.

Corrective Action:

While returning from vacation, driving home on the highway, our car suddenly stopped working. We had been traveling at approximately 65 mph on SR 1 in Delaware when I accelerated to pass another vehicle and the car suddenly jolted forward and the engine seized. I received a warning to pull to a safe location as soon as possible. Thankfully, we were able to pull the car over to the shoulder of the highway without incident. The cars electrical system gradually shut down, limiting our ability to place the vehicle in neutral for towing. Approximately 250 miles from home and forced to wait more than 2 hours in the 90 degree weather with no AC, we were forced to bring the car to the nearest ford dealership in new castle Delaware. Since the battery and power completely failed, the dealership had to jump the 12 volt battery several times to get the car back in neutral to remove the vehicle from the tow truck. We needed to find our own car rental as neither the dealership nor ford customer service would assist with getting us back home to NY.

Additional Notes:

While returning from vacation, driving home on the highway, our car suddenly stopped working. We had been traveling at approximately 65 mph on SR 1 in Delaware when I accelerated to pass another vehicle and the car suddenly jolted forward and the engine seized. I received a warning to pull to a safe location as soon as possible. Thankfully, we were able to pull the car over to the shoulder of the highway without incident. The cars electrical system gradually shut down, limiting our ability to place the vehicle in neutral for towing. Approximately 250 miles from home and forced to wait more than 2 hours in the 90 degree weather with no AC, we were forced to bring the car to the nearest ford dealership in new castle Delaware. Since the battery and power completely failed, the dealership had to jump the 12 volt battery several times to get the car back in neutral to remove the vehicle from the tow truck. We needed to find our own car rental as neither the dealership nor ford customer service would assist with getting us back home to NY.

Manufacturer: FORD
Mfg Campaign: 11473016
Notice Date: Jul 9, 2022
Recall Date: Jul 9, 2022
Ford Motor Company
Campaign: 11473149 Other
Jul 9, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

My vehicle was built with under-specked high voltage battery joint assembly bracket. The failure of this connection has caused many incidents whereby the car cannot start, or suddenly stops while driving. The part is either not to original specification or was not designed correctly. In either case, providing a SW fix to simply limit the voltage does not actually prevent or correct the problem. As this fix has rolled out, there are numerous reports of the issue still happening. This is because the fix doesn't fix the original condition, it only serves to limit the scope going forward. But if the part has been in use for 2 years as mine is, then the damage has already occurred and the fix will not prevent my issue. The appropriate fix for the problem is a replacement HVBJB, which Ford is only installing AFTER the incident occurs. This is totally unacceptable and is simply an accident waiting to occur. The SW fix is analogous to the original attempt by GM to correct the Bolt battery fire situation. Eventually, the batteries were replaced, which was the correct response. I am simply demanding that Ford follow a similar path. Consumer stated number for NHTSA Campaign Number: 22V412000.

Corrective Action:

My vehicle was built with under-specked high voltage battery joint assembly bracket. The failure of this connection has caused many incidents whereby the car cannot start, or suddenly stops while driving. The part is either not to original specification or was not designed correctly. In either case, providing a SW fix to simply limit the voltage does not actually prevent or correct the problem. As this fix has rolled out, there are numerous reports of the issue still happening. This is because the fix doesn't fix the original condition, it only serves to limit the scope going forward. But if the part has been in use for 2 years as mine is, then the damage has already occurred and the fix will not prevent my issue. The appropriate fix for the problem is a replacement HVBJB, which Ford is only installing AFTER the incident occurs. This is totally unacceptable and is simply an accident waiting to occur. The SW fix is analogous to the original attempt by GM to correct the Bolt battery fire situation. Eventually, the batteries were replaced, which was the correct response. I am simply demanding that Ford follow a similar path. Consumer stated number for NHTSA Campaign Number: 22V412000.

Additional Notes:

My vehicle was built with under-specked high voltage battery joint assembly bracket. The failure of this connection has caused many incidents whereby the car cannot start, or suddenly stops while driving. The part is either not to original specification or was not designed correctly. In either case, providing a SW fix to simply limit the voltage does not actually prevent or correct the problem. As this fix has rolled out, there are numerous reports of the issue still happening. This is because the fix doesn't fix the original condition, it only serves to limit the scope going forward. But if the part has been in use for 2 years as mine is, then the damage has already occurred and the fix will not prevent my issue. The appropriate fix for the problem is a replacement HVBJB, which Ford is only installing AFTER the incident occurs. This is totally unacceptable and is simply an accident waiting to occur. The SW fix is analogous to the original attempt by GM to correct the Bolt battery fire situation. Eventually, the batteries were replaced, which was the correct response. I am simply demanding that Ford follow a similar path. Consumer stated number for NHTSA Campaign Number: 22V412000.

Manufacturer: FORD
Mfg Campaign: 11473149
Notice Date: Jul 9, 2022
Recall Date: Jul 9, 2022
Ford Motor Company
Campaign: 11473149 Other
Jul 9, 2022
Defect Description:

STEERING

Potential Consequences:

My vehicle was built with under-specked high voltage battery joint assembly bracket. The failure of this connection has caused many incidents whereby the car cannot start, or suddenly stops while driving. The part is either not to original specification or was not designed correctly. In either case, providing a SW fix to simply limit the voltage does not actually prevent or correct the problem. As this fix has rolled out, there are numerous reports of the issue still happening. This is because the fix doesn't fix the original condition, it only serves to limit the scope going forward. But if the part has been in use for 2 years as mine is, then the damage has already occurred and the fix will not prevent my issue. The appropriate fix for the problem is a replacement HVBJB, which Ford is only installing AFTER the incident occurs. This is totally unacceptable and is simply an accident waiting to occur. The SW fix is analogous to the original attempt by GM to correct the Bolt battery fire situation. Eventually, the batteries were replaced, which was the correct response. I am simply demanding that Ford follow a similar path. Consumer stated number for NHTSA Campaign Number: 22V412000.

Corrective Action:

My vehicle was built with under-specked high voltage battery joint assembly bracket. The failure of this connection has caused many incidents whereby the car cannot start, or suddenly stops while driving. The part is either not to original specification or was not designed correctly. In either case, providing a SW fix to simply limit the voltage does not actually prevent or correct the problem. As this fix has rolled out, there are numerous reports of the issue still happening. This is because the fix doesn't fix the original condition, it only serves to limit the scope going forward. But if the part has been in use for 2 years as mine is, then the damage has already occurred and the fix will not prevent my issue. The appropriate fix for the problem is a replacement HVBJB, which Ford is only installing AFTER the incident occurs. This is totally unacceptable and is simply an accident waiting to occur. The SW fix is analogous to the original attempt by GM to correct the Bolt battery fire situation. Eventually, the batteries were replaced, which was the correct response. I am simply demanding that Ford follow a similar path. Consumer stated number for NHTSA Campaign Number: 22V412000.

Additional Notes:

My vehicle was built with under-specked high voltage battery joint assembly bracket. The failure of this connection has caused many incidents whereby the car cannot start, or suddenly stops while driving. The part is either not to original specification or was not designed correctly. In either case, providing a SW fix to simply limit the voltage does not actually prevent or correct the problem. As this fix has rolled out, there are numerous reports of the issue still happening. This is because the fix doesn't fix the original condition, it only serves to limit the scope going forward. But if the part has been in use for 2 years as mine is, then the damage has already occurred and the fix will not prevent my issue. The appropriate fix for the problem is a replacement HVBJB, which Ford is only installing AFTER the incident occurs. This is totally unacceptable and is simply an accident waiting to occur. The SW fix is analogous to the original attempt by GM to correct the Bolt battery fire situation. Eventually, the batteries were replaced, which was the correct response. I am simply demanding that Ford follow a similar path. Consumer stated number for NHTSA Campaign Number: 22V412000.

Manufacturer: FORD
Mfg Campaign: 11473149
Notice Date: Jul 9, 2022
Recall Date: Jul 9, 2022
Ford Motor Company
Campaign: 11473149 Other
Jul 9, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My vehicle was built with under-specked high voltage battery joint assembly bracket. The failure of this connection has caused many incidents whereby the car cannot start, or suddenly stops while driving. The part is either not to original specification or was not designed correctly. In either case, providing a SW fix to simply limit the voltage does not actually prevent or correct the problem. As this fix has rolled out, there are numerous reports of the issue still happening. This is because the fix doesn't fix the original condition, it only serves to limit the scope going forward. But if the part has been in use for 2 years as mine is, then the damage has already occurred and the fix will not prevent my issue. The appropriate fix for the problem is a replacement HVBJB, which Ford is only installing AFTER the incident occurs. This is totally unacceptable and is simply an accident waiting to occur. The SW fix is analogous to the original attempt by GM to correct the Bolt battery fire situation. Eventually, the batteries were replaced, which was the correct response. I am simply demanding that Ford follow a similar path. Consumer stated number for NHTSA Campaign Number: 22V412000.

Corrective Action:

My vehicle was built with under-specked high voltage battery joint assembly bracket. The failure of this connection has caused many incidents whereby the car cannot start, or suddenly stops while driving. The part is either not to original specification or was not designed correctly. In either case, providing a SW fix to simply limit the voltage does not actually prevent or correct the problem. As this fix has rolled out, there are numerous reports of the issue still happening. This is because the fix doesn't fix the original condition, it only serves to limit the scope going forward. But if the part has been in use for 2 years as mine is, then the damage has already occurred and the fix will not prevent my issue. The appropriate fix for the problem is a replacement HVBJB, which Ford is only installing AFTER the incident occurs. This is totally unacceptable and is simply an accident waiting to occur. The SW fix is analogous to the original attempt by GM to correct the Bolt battery fire situation. Eventually, the batteries were replaced, which was the correct response. I am simply demanding that Ford follow a similar path. Consumer stated number for NHTSA Campaign Number: 22V412000.

Additional Notes:

My vehicle was built with under-specked high voltage battery joint assembly bracket. The failure of this connection has caused many incidents whereby the car cannot start, or suddenly stops while driving. The part is either not to original specification or was not designed correctly. In either case, providing a SW fix to simply limit the voltage does not actually prevent or correct the problem. As this fix has rolled out, there are numerous reports of the issue still happening. This is because the fix doesn't fix the original condition, it only serves to limit the scope going forward. But if the part has been in use for 2 years as mine is, then the damage has already occurred and the fix will not prevent my issue. The appropriate fix for the problem is a replacement HVBJB, which Ford is only installing AFTER the incident occurs. This is totally unacceptable and is simply an accident waiting to occur. The SW fix is analogous to the original attempt by GM to correct the Bolt battery fire situation. Eventually, the batteries were replaced, which was the correct response. I am simply demanding that Ford follow a similar path. Consumer stated number for NHTSA Campaign Number: 22V412000.

Manufacturer: FORD
Mfg Campaign: 11473149
Notice Date: Jul 9, 2022
Recall Date: Jul 9, 2022
Ford Motor Company
Campaign: 11472707 Other
Jul 7, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components. My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions unable to re-start my vehicle. I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new 'beefier' parts.

Corrective Action:

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components. My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions unable to re-start my vehicle. I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new 'beefier' parts.

Additional Notes:

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components. My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions unable to re-start my vehicle. I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new 'beefier' parts.

Manufacturer: FORD
Mfg Campaign: 11472707
Notice Date: Jul 7, 2022
Recall Date: Jul 7, 2022
Ford Motor Company
Campaign: 11472707 Other
Jul 7, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components. My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions unable to re-start my vehicle. I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new 'beefier' parts.

Corrective Action:

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components. My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions unable to re-start my vehicle. I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new 'beefier' parts.

Additional Notes:

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components. My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions unable to re-start my vehicle. I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new 'beefier' parts.

Manufacturer: FORD
Mfg Campaign: 11472707
Notice Date: Jul 7, 2022
Recall Date: Jul 7, 2022
Ford Motor Company
Campaign: 11472707 Other
Jul 7, 2022
Defect Description:

STEERING

Potential Consequences:

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components. My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions unable to re-start my vehicle. I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new 'beefier' parts.

Corrective Action:

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components. My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions unable to re-start my vehicle. I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new 'beefier' parts.

Additional Notes:

The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components. My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions unable to re-start my vehicle. I would like to see NHTSA strengthen the Ford recall to include both improved software AND removal/replacement of the HVBJB sub-assembly with the new 'beefier' parts.

Manufacturer: FORD
Mfg Campaign: 11472707
Notice Date: Jul 7, 2022
Recall Date: Jul 7, 2022
Ford Motor Company
Campaign: 11472202 Other
Jul 3, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My car had Ford recall campaign software patch 22S41 applied to it on Tuesday June 28, 2022. On Thursday June 30, 2022 (two days later), my car suffered its second catestrophic failure of its High Voltage Battery Junction Box. This failure was the exact safety problem Ford's recall software patch was representing to "fix". My family and I were driving from SF Bay Area to Los Angeles, and the car exhibited a "Service Vehicle Soon" warning while driving on I-5 South at Castic, CA. My power was limited to only 30% of available power, and I drove to a Ford dealer over 2 hours on local roads without turning off the car from the mountains in an attempt to not be stranded catestrophically. My vehicle is currently having its contactors replaced for a second time in less than 3 months, this time with a different revised part from Ford that has higher engineering tolerances. Ford refuses to offer this part to current owners of the Mach-E, and is awaiting owners to have their vehicles fail catestrophically like mine before providing access under warranty to a part that fixes their serious safety defect. New Mach-Es are produced in the factory with the revised contactors, which Ford would probably not do were the software patch it provides to current owners sufficient to address the safety issue.

Corrective Action:

My car had Ford recall campaign software patch 22S41 applied to it on Tuesday June 28, 2022. On Thursday June 30, 2022 (two days later), my car suffered its second catestrophic failure of its High Voltage Battery Junction Box. This failure was the exact safety problem Ford's recall software patch was representing to "fix". My family and I were driving from SF Bay Area to Los Angeles, and the car exhibited a "Service Vehicle Soon" warning while driving on I-5 South at Castic, CA. My power was limited to only 30% of available power, and I drove to a Ford dealer over 2 hours on local roads without turning off the car from the mountains in an attempt to not be stranded catestrophically. My vehicle is currently having its contactors replaced for a second time in less than 3 months, this time with a different revised part from Ford that has higher engineering tolerances. Ford refuses to offer this part to current owners of the Mach-E, and is awaiting owners to have their vehicles fail catestrophically like mine before providing access under warranty to a part that fixes their serious safety defect. New Mach-Es are produced in the factory with the revised contactors, which Ford would probably not do were the software patch it provides to current owners sufficient to address the safety issue.

Additional Notes:

My car had Ford recall campaign software patch 22S41 applied to it on Tuesday June 28, 2022. On Thursday June 30, 2022 (two days later), my car suffered its second catestrophic failure of its High Voltage Battery Junction Box. This failure was the exact safety problem Ford's recall software patch was representing to "fix". My family and I were driving from SF Bay Area to Los Angeles, and the car exhibited a "Service Vehicle Soon" warning while driving on I-5 South at Castic, CA. My power was limited to only 30% of available power, and I drove to a Ford dealer over 2 hours on local roads without turning off the car from the mountains in an attempt to not be stranded catestrophically. My vehicle is currently having its contactors replaced for a second time in less than 3 months, this time with a different revised part from Ford that has higher engineering tolerances. Ford refuses to offer this part to current owners of the Mach-E, and is awaiting owners to have their vehicles fail catestrophically like mine before providing access under warranty to a part that fixes their serious safety defect. New Mach-Es are produced in the factory with the revised contactors, which Ford would probably not do were the software patch it provides to current owners sufficient to address the safety issue.

Manufacturer: FORD
Mfg Campaign: 11472202
Notice Date: Jul 3, 2022
Recall Date: Jul 3, 2022
Ford Motor Company
Campaign: 11470363 Other
Jun 22, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Power loss a week ago. Had to have Mach E towed to dealership. Ford is aware of Mach E power loss.

Corrective Action:

Power loss a week ago. Had to have Mach E towed to dealership. Ford is aware of Mach E power loss.

Additional Notes:

Power loss a week ago. Had to have Mach E towed to dealership. Ford is aware of Mach E power loss.

Manufacturer: FORD
Mfg Campaign: 11470363
Notice Date: Jun 22, 2022
Recall Date: Jun 22, 2022
Ford Motor Company
Campaign: 11470258 Other
Jun 21, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

While legally passing a car on a 2-lane highway, at over 50+ mph, the car lost motive power and began to shut down leaving me with no power facing on coming traffic. I had no choice but to force other cars to slow down behind me, causing another hazard, in order to get to the side of the road. I could have been killed in an oncoming car collision.

Corrective Action:

While legally passing a car on a 2-lane highway, at over 50+ mph, the car lost motive power and began to shut down leaving me with no power facing on coming traffic. I had no choice but to force other cars to slow down behind me, causing another hazard, in order to get to the side of the road. I could have been killed in an oncoming car collision.

Additional Notes:

While legally passing a car on a 2-lane highway, at over 50+ mph, the car lost motive power and began to shut down leaving me with no power facing on coming traffic. I had no choice but to force other cars to slow down behind me, causing another hazard, in order to get to the side of the road. I could have been killed in an oncoming car collision.

Manufacturer: FORD
Mfg Campaign: 11470258
Notice Date: Jun 21, 2022
Recall Date: Jun 21, 2022
Ford Motor Company
Campaign: 11470258 Other
Jun 21, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While legally passing a car on a 2-lane highway, at over 50+ mph, the car lost motive power and began to shut down leaving me with no power facing on coming traffic. I had no choice but to force other cars to slow down behind me, causing another hazard, in order to get to the side of the road. I could have been killed in an oncoming car collision.

Corrective Action:

While legally passing a car on a 2-lane highway, at over 50+ mph, the car lost motive power and began to shut down leaving me with no power facing on coming traffic. I had no choice but to force other cars to slow down behind me, causing another hazard, in order to get to the side of the road. I could have been killed in an oncoming car collision.

Additional Notes:

While legally passing a car on a 2-lane highway, at over 50+ mph, the car lost motive power and began to shut down leaving me with no power facing on coming traffic. I had no choice but to force other cars to slow down behind me, causing another hazard, in order to get to the side of the road. I could have been killed in an oncoming car collision.

Manufacturer: FORD
Mfg Campaign: 11470258
Notice Date: Jun 21, 2022
Recall Date: Jun 21, 2022
Ford Motor Company
Campaign: 11470258 Other
Jun 21, 2022
Defect Description:

STEERING

Potential Consequences:

While legally passing a car on a 2-lane highway, at over 50+ mph, the car lost motive power and began to shut down leaving me with no power facing on coming traffic. I had no choice but to force other cars to slow down behind me, causing another hazard, in order to get to the side of the road. I could have been killed in an oncoming car collision.

Corrective Action:

While legally passing a car on a 2-lane highway, at over 50+ mph, the car lost motive power and began to shut down leaving me with no power facing on coming traffic. I had no choice but to force other cars to slow down behind me, causing another hazard, in order to get to the side of the road. I could have been killed in an oncoming car collision.

Additional Notes:

While legally passing a car on a 2-lane highway, at over 50+ mph, the car lost motive power and began to shut down leaving me with no power facing on coming traffic. I had no choice but to force other cars to slow down behind me, causing another hazard, in order to get to the side of the road. I could have been killed in an oncoming car collision.

Manufacturer: FORD
Mfg Campaign: 11470258
Notice Date: Jun 21, 2022
Recall Date: Jun 21, 2022

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury