Complaints & Recalls
Official Safety Recalls - Important!
37 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S36
Recall Date: Jul 21, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S20
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S24
Recall Date: May 24, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S30
Recall Date: Jun 8, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S25
Recall Date: May 27, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S22
Recall Date: May 8, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S30
Recall Date: Sep 6, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Transit Connect vehicles manufactured February 22, 2016, through June 16, 2016. The brake Hydraulic Control Unit (HCU) pump may be contaminated with metallic debris. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C10
Recall Date: Jun 29, 2016
Consumer Complaints
132 ComplaintsFord Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2016 Ford Transit Connect. The contact received notification of NHTSA Campaign Numbers: 20V260000 (Visibility) and 21V376000 (Power Train) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Transit Connect. The contact received notification of NHTSA Campaign Numbers: 20V260000 (Visibility) and 21V376000 (Power Train) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Transit Connect. The contact received notification of NHTSA Campaign Numbers: 20V260000 (Visibility) and 21V376000 (Power Train) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11439505
Recall Date: Nov 5, 2021
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The windshield was leaking at the top on my van and my friends, both 2016 Ford Transit Connect's. passenger vans. It then popped out at the top when cleaning the inside of the windshield with a cloth, not pushing. Both of ours have now been replaced but think others should be checked. I was told by installer it could have come loose during an accident or even while driving at higher speeds on the highways. The seal, if any had been installed on the top edge, was not attached to the windshields glass. When I was at Kelly Ford in Melbourne Florida, for a recall repair, they are the one that pushed on the glass when cleaning it after their car wash. My friend's van was also at Kelly Ford where they were fixing the brakes that had locked up and failed right after she bought it. They replaced her windshield. They told me to get it fixed on my own which I did.
Corrective Action:
The windshield was leaking at the top on my van and my friends, both 2016 Ford Transit Connect's. passenger vans. It then popped out at the top when cleaning the inside of the windshield with a cloth, not pushing. Both of ours have now been replaced but think others should be checked. I was told by installer it could have come loose during an accident or even while driving at higher speeds on the highways. The seal, if any had been installed on the top edge, was not attached to the windshields glass. When I was at Kelly Ford in Melbourne Florida, for a recall repair, they are the one that pushed on the glass when cleaning it after their car wash. My friend's van was also at Kelly Ford where they were fixing the brakes that had locked up and failed right after she bought it. They replaced her windshield. They told me to get it fixed on my own which I did.
Additional Notes:
The windshield was leaking at the top on my van and my friends, both 2016 Ford Transit Connect's. passenger vans. It then popped out at the top when cleaning the inside of the windshield with a cloth, not pushing. Both of ours have now been replaced but think others should be checked. I was told by installer it could have come loose during an accident or even while driving at higher speeds on the highways. The seal, if any had been installed on the top edge, was not attached to the windshields glass. When I was at Kelly Ford in Melbourne Florida, for a recall repair, they are the one that pushed on the glass when cleaning it after their car wash. My friend's van was also at Kelly Ford where they were fixing the brakes that had locked up and failed right after she bought it. They replaced her windshield. They told me to get it fixed on my own which I did.
Mfg Campaign: 11428262
Recall Date: Aug 8, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Opened the rear hatch and when I go to close the rear hatch it does not latch.
Corrective Action:
Opened the rear hatch and when I go to close the rear hatch it does not latch.
Additional Notes:
Opened the rear hatch and when I go to close the rear hatch it does not latch.
Mfg Campaign: 11427343
Recall Date: Aug 1, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle failed to go into park when putting shift lever into the park position. Vehicle actually went into reverse instead even though the shift indicator showed the vehicle was in park. We could not shift the vehicle out of reverse. This was the result of a broken shift cable. This is the 2nd vehicle of the same model we have had this happen with. We will be reporting the other vehicle as well.
Corrective Action:
Vehicle failed to go into park when putting shift lever into the park position. Vehicle actually went into reverse instead even though the shift indicator showed the vehicle was in park. We could not shift the vehicle out of reverse. This was the result of a broken shift cable. This is the 2nd vehicle of the same model we have had this happen with. We will be reporting the other vehicle as well.
Additional Notes:
Vehicle failed to go into park when putting shift lever into the park position. Vehicle actually went into reverse instead even though the shift indicator showed the vehicle was in park. We could not shift the vehicle out of reverse. This was the result of a broken shift cable. This is the 2nd vehicle of the same model we have had this happen with. We will be reporting the other vehicle as well.
Mfg Campaign: 11417751
Recall Date: May 19, 2021
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle failed to go into park when putting shift lever into the park position. Vehicle actually went into reverse instead even though the shift indicator showed the vehicle was in park. We could not shift the vehicle out of reverse. This was the result of a broken shift cable. This is the 2nd vehicle of the same model we have had this happen with. We will be reporting the other vehicle as well.
Corrective Action:
Vehicle failed to go into park when putting shift lever into the park position. Vehicle actually went into reverse instead even though the shift indicator showed the vehicle was in park. We could not shift the vehicle out of reverse. This was the result of a broken shift cable. This is the 2nd vehicle of the same model we have had this happen with. We will be reporting the other vehicle as well.
Additional Notes:
Vehicle failed to go into park when putting shift lever into the park position. Vehicle actually went into reverse instead even though the shift indicator showed the vehicle was in park. We could not shift the vehicle out of reverse. This was the result of a broken shift cable. This is the 2nd vehicle of the same model we have had this happen with. We will be reporting the other vehicle as well.
Mfg Campaign: 11417751
Recall Date: May 19, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle failed to shift into reverse causing the vehicle roll down hill when the driver expected to back up. The driver was able to stop the vehicle without incident. It turns out the shift cable broke that links the shifter to the transmission. We had it repaired (replaced) by a local shop. The vehicle is available for inspection if necessary, but has been repaired. We have had two of these break on two different vehicles of the same model and year. This happened on this vehicle at 127000 miles. There were no warning indicators illuminated before this incident occurred.
Corrective Action:
The vehicle failed to shift into reverse causing the vehicle roll down hill when the driver expected to back up. The driver was able to stop the vehicle without incident. It turns out the shift cable broke that links the shifter to the transmission. We had it repaired (replaced) by a local shop. The vehicle is available for inspection if necessary, but has been repaired. We have had two of these break on two different vehicles of the same model and year. This happened on this vehicle at 127000 miles. There were no warning indicators illuminated before this incident occurred.
Additional Notes:
The vehicle failed to shift into reverse causing the vehicle roll down hill when the driver expected to back up. The driver was able to stop the vehicle without incident. It turns out the shift cable broke that links the shifter to the transmission. We had it repaired (replaced) by a local shop. The vehicle is available for inspection if necessary, but has been repaired. We have had two of these break on two different vehicles of the same model and year. This happened on this vehicle at 127000 miles. There were no warning indicators illuminated before this incident occurred.
Mfg Campaign: 11417765
Recall Date: May 19, 2021
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle failed to shift into reverse causing the vehicle roll down hill when the driver expected to back up. The driver was able to stop the vehicle without incident. It turns out the shift cable broke that links the shifter to the transmission. We had it repaired (replaced) by a local shop. The vehicle is available for inspection if necessary, but has been repaired. We have had two of these break on two different vehicles of the same model and year. This happened on this vehicle at 127000 miles. There were no warning indicators illuminated before this incident occurred.
Corrective Action:
The vehicle failed to shift into reverse causing the vehicle roll down hill when the driver expected to back up. The driver was able to stop the vehicle without incident. It turns out the shift cable broke that links the shifter to the transmission. We had it repaired (replaced) by a local shop. The vehicle is available for inspection if necessary, but has been repaired. We have had two of these break on two different vehicles of the same model and year. This happened on this vehicle at 127000 miles. There were no warning indicators illuminated before this incident occurred.
Additional Notes:
The vehicle failed to shift into reverse causing the vehicle roll down hill when the driver expected to back up. The driver was able to stop the vehicle without incident. It turns out the shift cable broke that links the shifter to the transmission. We had it repaired (replaced) by a local shop. The vehicle is available for inspection if necessary, but has been repaired. We have had two of these break on two different vehicles of the same model and year. This happened on this vehicle at 127000 miles. There were no warning indicators illuminated before this incident occurred.
Mfg Campaign: 11417765
Recall Date: May 19, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
SHIFTER CABLE BUSHING FAILURE. CAR IS STUCK IN GEAR, WON'T START BECAUSE IT SAYS IT IS IN DRIVE.
Corrective Action:
SHIFTER CABLE BUSHING FAILURE. CAR IS STUCK IN GEAR, WON'T START BECAUSE IT SAYS IT IS IN DRIVE.
Additional Notes:
SHIFTER CABLE BUSHING FAILURE. CAR IS STUCK IN GEAR, WON'T START BECAUSE IT SAYS IT IS IN DRIVE.
Mfg Campaign: 11408501
Recall Date: Apr 16, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SHIFTER CABLE BUSHING FAILURE. CAR IS STUCK IN GEAR, WON'T START BECAUSE IT SAYS IT IS IN DRIVE.
Corrective Action:
SHIFTER CABLE BUSHING FAILURE. CAR IS STUCK IN GEAR, WON'T START BECAUSE IT SAYS IT IS IN DRIVE.
Additional Notes:
SHIFTER CABLE BUSHING FAILURE. CAR IS STUCK IN GEAR, WON'T START BECAUSE IT SAYS IT IS IN DRIVE.
Mfg Campaign: 11408501
Recall Date: Apr 16, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY VEHICLE HAS BEEN AT A FORD DEALERSHIP FOR MORE THAN 6 MONTHS FOR NHTSA CAMPAIGN ID: 20V260000 MY GLASS IS CRACKED. THE DEALERSHIP TOOK MY VEHICLE APART AND THEN REALIZED THE REPLACEMENT GLASS WAS BROKEN. THE DEALERSHIP IS UNABLE TO SECURE THE GLASS TO COMPLETE THE RECALL. FORD STATES THE GLASS IS ON INDEFINITE BACKORDER. FORD HAS PROVEN THEY CAN NOT FIX THIS VEHICLE RECALLL - I WOULD LIKE A BUYBACK.
Corrective Action:
MY VEHICLE HAS BEEN AT A FORD DEALERSHIP FOR MORE THAN 6 MONTHS FOR NHTSA CAMPAIGN ID: 20V260000 MY GLASS IS CRACKED. THE DEALERSHIP TOOK MY VEHICLE APART AND THEN REALIZED THE REPLACEMENT GLASS WAS BROKEN. THE DEALERSHIP IS UNABLE TO SECURE THE GLASS TO COMPLETE THE RECALL. FORD STATES THE GLASS IS ON INDEFINITE BACKORDER. FORD HAS PROVEN THEY CAN NOT FIX THIS VEHICLE RECALLL - I WOULD LIKE A BUYBACK.
Additional Notes:
MY VEHICLE HAS BEEN AT A FORD DEALERSHIP FOR MORE THAN 6 MONTHS FOR NHTSA CAMPAIGN ID: 20V260000 MY GLASS IS CRACKED. THE DEALERSHIP TOOK MY VEHICLE APART AND THEN REALIZED THE REPLACEMENT GLASS WAS BROKEN. THE DEALERSHIP IS UNABLE TO SECURE THE GLASS TO COMPLETE THE RECALL. FORD STATES THE GLASS IS ON INDEFINITE BACKORDER. FORD HAS PROVEN THEY CAN NOT FIX THIS VEHICLE RECALLL - I WOULD LIKE A BUYBACK.
Mfg Campaign: 11407076
Recall Date: Apr 8, 2021
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY VEHICLE HAS BEEN AT A FORD DEALERSHIP FOR MORE THAN 6 MONTHS FOR NHTSA CAMPAIGN ID: 20V260000 MY GLASS IS CRACKED. THE DEALERSHIP TOOK MY VEHICLE APART AND THEN REALIZED THE REPLACEMENT GLASS WAS BROKEN. THE DEALERSHIP IS UNABLE TO SECURE THE GLASS TO COMPLETE THE RECALL. FORD STATES THE GLASS IS ON INDEFINITE BACKORDER. FORD HAS PROVEN THEY CAN NOT FIX THIS VEHICLE RECALLL - I WOULD LIKE A BUYBACK.
Corrective Action:
MY VEHICLE HAS BEEN AT A FORD DEALERSHIP FOR MORE THAN 6 MONTHS FOR NHTSA CAMPAIGN ID: 20V260000 MY GLASS IS CRACKED. THE DEALERSHIP TOOK MY VEHICLE APART AND THEN REALIZED THE REPLACEMENT GLASS WAS BROKEN. THE DEALERSHIP IS UNABLE TO SECURE THE GLASS TO COMPLETE THE RECALL. FORD STATES THE GLASS IS ON INDEFINITE BACKORDER. FORD HAS PROVEN THEY CAN NOT FIX THIS VEHICLE RECALLL - I WOULD LIKE A BUYBACK.
Additional Notes:
MY VEHICLE HAS BEEN AT A FORD DEALERSHIP FOR MORE THAN 6 MONTHS FOR NHTSA CAMPAIGN ID: 20V260000 MY GLASS IS CRACKED. THE DEALERSHIP TOOK MY VEHICLE APART AND THEN REALIZED THE REPLACEMENT GLASS WAS BROKEN. THE DEALERSHIP IS UNABLE TO SECURE THE GLASS TO COMPLETE THE RECALL. FORD STATES THE GLASS IS ON INDEFINITE BACKORDER. FORD HAS PROVEN THEY CAN NOT FIX THIS VEHICLE RECALLL - I WOULD LIKE A BUYBACK.
Mfg Campaign: 11407076
Recall Date: Apr 8, 2021
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WIPER MOTORS STOPPED WORKING. BEFORE THAT THE WIPERS WERE HITTING EACH OTHER MAKING VISIBILTY WHILE RAINING VERY DIFFICULT.
Corrective Action:
WIPER MOTORS STOPPED WORKING. BEFORE THAT THE WIPERS WERE HITTING EACH OTHER MAKING VISIBILTY WHILE RAINING VERY DIFFICULT.
Additional Notes:
WIPER MOTORS STOPPED WORKING. BEFORE THAT THE WIPERS WERE HITTING EACH OTHER MAKING VISIBILTY WHILE RAINING VERY DIFFICULT.
Mfg Campaign: 11398894
Recall Date: Mar 3, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I STOPPED AT THE FOOT OF MY LONG DRIVEWAY AS I ARRIVED HOME. I PUT THE CAR IN PARK AND APPLIED THE PARKING BRAKE AND EXITED THE VEHICLE TO GET MY MAIL. WHEN I RETURNED TO MY CAR IT WOULD NOT SHIFT INTO DRIVE. THE SHIFT LEVER HAD BECOME DISCONNECTED, AND THE SHIFT LEVER BUSHING WAS GONE. I FOUND PART OF THE BUSHING IN THE ENGINE COMPARTMENT. WHEN RESEARCHING THE PROBLEM, I FOUND INFORMATION ON THE SAFETY RECALL 18S20, COVERING THE FORD FUSION, WITH THE SAME MOTOR AND TRANSMISSION AS THE 2016 FORD TRANSIT CONNECT I OWN. I FEEL VERY FORTUNATE I WAS IN A SAFE LOCATION WHEN THE BUSHING FAILED. I DON'T UNDERSTAND WHY THE SAFETY RECALL 18S20 DOES NOT COVER MY 2016 FORD TRANSIT CONNECT. PICTURE OF FAILED BUSHING ATTACHED.
Corrective Action:
I STOPPED AT THE FOOT OF MY LONG DRIVEWAY AS I ARRIVED HOME. I PUT THE CAR IN PARK AND APPLIED THE PARKING BRAKE AND EXITED THE VEHICLE TO GET MY MAIL. WHEN I RETURNED TO MY CAR IT WOULD NOT SHIFT INTO DRIVE. THE SHIFT LEVER HAD BECOME DISCONNECTED, AND THE SHIFT LEVER BUSHING WAS GONE. I FOUND PART OF THE BUSHING IN THE ENGINE COMPARTMENT. WHEN RESEARCHING THE PROBLEM, I FOUND INFORMATION ON THE SAFETY RECALL 18S20, COVERING THE FORD FUSION, WITH THE SAME MOTOR AND TRANSMISSION AS THE 2016 FORD TRANSIT CONNECT I OWN. I FEEL VERY FORTUNATE I WAS IN A SAFE LOCATION WHEN THE BUSHING FAILED. I DON'T UNDERSTAND WHY THE SAFETY RECALL 18S20 DOES NOT COVER MY 2016 FORD TRANSIT CONNECT. PICTURE OF FAILED BUSHING ATTACHED.
Additional Notes:
I STOPPED AT THE FOOT OF MY LONG DRIVEWAY AS I ARRIVED HOME. I PUT THE CAR IN PARK AND APPLIED THE PARKING BRAKE AND EXITED THE VEHICLE TO GET MY MAIL. WHEN I RETURNED TO MY CAR IT WOULD NOT SHIFT INTO DRIVE. THE SHIFT LEVER HAD BECOME DISCONNECTED, AND THE SHIFT LEVER BUSHING WAS GONE. I FOUND PART OF THE BUSHING IN THE ENGINE COMPARTMENT. WHEN RESEARCHING THE PROBLEM, I FOUND INFORMATION ON THE SAFETY RECALL 18S20, COVERING THE FORD FUSION, WITH THE SAME MOTOR AND TRANSMISSION AS THE 2016 FORD TRANSIT CONNECT I OWN. I FEEL VERY FORTUNATE I WAS IN A SAFE LOCATION WHEN THE BUSHING FAILED. I DON'T UNDERSTAND WHY THE SAFETY RECALL 18S20 DOES NOT COVER MY 2016 FORD TRANSIT CONNECT. PICTURE OF FAILED BUSHING ATTACHED.
Mfg Campaign: 11395864
Recall Date: Feb 12, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
1. PANORAMIC ROOF GLASS PANEL IMPROPERLY BONDED 2. DOOR LATCHS IMPROPERLY REPAIRED
Corrective Action:
1. PANORAMIC ROOF GLASS PANEL IMPROPERLY BONDED 2. DOOR LATCHS IMPROPERLY REPAIRED
Additional Notes:
1. PANORAMIC ROOF GLASS PANEL IMPROPERLY BONDED 2. DOOR LATCHS IMPROPERLY REPAIRED
Mfg Campaign: 11383349
Recall Date: Dec 14, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. PANORAMIC ROOF GLASS PANEL IMPROPERLY BONDED 2. DOOR LATCHS IMPROPERLY REPAIRED
Corrective Action:
1. PANORAMIC ROOF GLASS PANEL IMPROPERLY BONDED 2. DOOR LATCHS IMPROPERLY REPAIRED
Additional Notes:
1. PANORAMIC ROOF GLASS PANEL IMPROPERLY BONDED 2. DOOR LATCHS IMPROPERLY REPAIRED
Mfg Campaign: 11383349
Recall Date: Dec 14, 2020
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
STRIPPED OFF LUG NUTS THAT RETAIN THE TIRES / WHEELS ON THE CAR. THESE SEEM TO BE MADE OF A SOFTER MATERIAL LIKE ALUMINUM. ON MY VEHICLE THEY HAVE BEEN STRIPPED OUT AND RENDERED USELESS. I AM GOING TO HAVE TO SEE IF I CAN HAVE THEM REPLACED. THESE SHOULD BE MADE OF STEEL. THESE ARE OFTEN ON AND OFF THE CAR FOR WHEEL MAINTENANCE AND TIRE REPLACEMENT / ROTATION. YOU SHOULD MAKE THE MANUFACTURERS MAKE THEM OUT OF STEEL, TO BETTER HOLD UP. COULD BE DANGEROUS.
Corrective Action:
STRIPPED OFF LUG NUTS THAT RETAIN THE TIRES / WHEELS ON THE CAR. THESE SEEM TO BE MADE OF A SOFTER MATERIAL LIKE ALUMINUM. ON MY VEHICLE THEY HAVE BEEN STRIPPED OUT AND RENDERED USELESS. I AM GOING TO HAVE TO SEE IF I CAN HAVE THEM REPLACED. THESE SHOULD BE MADE OF STEEL. THESE ARE OFTEN ON AND OFF THE CAR FOR WHEEL MAINTENANCE AND TIRE REPLACEMENT / ROTATION. YOU SHOULD MAKE THE MANUFACTURERS MAKE THEM OUT OF STEEL, TO BETTER HOLD UP. COULD BE DANGEROUS.
Additional Notes:
STRIPPED OFF LUG NUTS THAT RETAIN THE TIRES / WHEELS ON THE CAR. THESE SEEM TO BE MADE OF A SOFTER MATERIAL LIKE ALUMINUM. ON MY VEHICLE THEY HAVE BEEN STRIPPED OUT AND RENDERED USELESS. I AM GOING TO HAVE TO SEE IF I CAN HAVE THEM REPLACED. THESE SHOULD BE MADE OF STEEL. THESE ARE OFTEN ON AND OFF THE CAR FOR WHEEL MAINTENANCE AND TIRE REPLACEMENT / ROTATION. YOU SHOULD MAKE THE MANUFACTURERS MAKE THEM OUT OF STEEL, TO BETTER HOLD UP. COULD BE DANGEROUS.
Mfg Campaign: 11377918
Recall Date: Dec 4, 2020
Ford Motor Company
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
2016 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO PANORAMIC ROOF SAFETY RECALL. *LD THE CONSUMER STATED THAT SHE WAS UNABLE TO GET INTO CONTACT WITH ANYONE TO HAVE THE REPAIRS COMPLETED.*JS
Corrective Action:
2016 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO PANORAMIC ROOF SAFETY RECALL. *LD THE CONSUMER STATED THAT SHE WAS UNABLE TO GET INTO CONTACT WITH ANYONE TO HAVE THE REPAIRS COMPLETED.*JS
Additional Notes:
2016 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO PANORAMIC ROOF SAFETY RECALL. *LD THE CONSUMER STATED THAT SHE WAS UNABLE TO GET INTO CONTACT WITH ANYONE TO HAVE THE REPAIRS COMPLETED.*JS
Mfg Campaign: 11375536
Recall Date: Nov 30, 2020
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
2016 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO PANORAMIC ROOF SAFETY RECALL. *LD THE CONSUMER STATED THAT SHE WAS UNABLE TO GET INTO CONTACT WITH ANYONE TO HAVE THE REPAIRS COMPLETED.*JS
Corrective Action:
2016 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO PANORAMIC ROOF SAFETY RECALL. *LD THE CONSUMER STATED THAT SHE WAS UNABLE TO GET INTO CONTACT WITH ANYONE TO HAVE THE REPAIRS COMPLETED.*JS
Additional Notes:
2016 FORD TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO PANORAMIC ROOF SAFETY RECALL. *LD THE CONSUMER STATED THAT SHE WAS UNABLE TO GET INTO CONTACT WITH ANYONE TO HAVE THE REPAIRS COMPLETED.*JS
Mfg Campaign: 11375536
Recall Date: Nov 30, 2020
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AND PASSENGER'S SIDE SEAT BRACKETS FRACTURED CAUSING THE SEATS TO BECOME UNSECURE. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE LOCAL DEALER CAVALIER FORD OF CHESAPEAKE SQUARE LOCATED AT 4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AND PASSENGER'S SIDE SEAT BRACKETS FRACTURED CAUSING THE SEATS TO BECOME UNSECURE. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE LOCAL DEALER CAVALIER FORD OF CHESAPEAKE SQUARE LOCATED AT 4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AND PASSENGER'S SIDE SEAT BRACKETS FRACTURED CAUSING THE SEATS TO BECOME UNSECURE. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE LOCAL DEALER CAVALIER FORD OF CHESAPEAKE SQUARE LOCATED AT 4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11374524
Recall Date: Nov 13, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY BUSINESS 85 HEADING TO WORK, I WAS TRAVELING 65MPH MY VAN SUDDENLY STARTED TO SLOW DOWN, AS I'M TRYING TO PULL OVER ONTO THE SIDE OF HIGHWAY MY FRONT BRAKES LOCKED UP NEARLY CAUSING AN ACCIDENT, THERE WAS A BURNING SMELL COMING FROM THE FRONT PASSENGER WHEEL, TOWED THE SHOP THEY CHANGED BRAKES, BRAKE CALIPERS AND CALIPER HOSE I DROVE IT AND A WEEK LATER I WAS DRIVING AND THE FRONT BRAKES LOCKED UP AGAIN.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY BUSINESS 85 HEADING TO WORK, I WAS TRAVELING 65MPH MY VAN SUDDENLY STARTED TO SLOW DOWN, AS I'M TRYING TO PULL OVER ONTO THE SIDE OF HIGHWAY MY FRONT BRAKES LOCKED UP NEARLY CAUSING AN ACCIDENT, THERE WAS A BURNING SMELL COMING FROM THE FRONT PASSENGER WHEEL, TOWED THE SHOP THEY CHANGED BRAKES, BRAKE CALIPERS AND CALIPER HOSE I DROVE IT AND A WEEK LATER I WAS DRIVING AND THE FRONT BRAKES LOCKED UP AGAIN.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY BUSINESS 85 HEADING TO WORK, I WAS TRAVELING 65MPH MY VAN SUDDENLY STARTED TO SLOW DOWN, AS I'M TRYING TO PULL OVER ONTO THE SIDE OF HIGHWAY MY FRONT BRAKES LOCKED UP NEARLY CAUSING AN ACCIDENT, THERE WAS A BURNING SMELL COMING FROM THE FRONT PASSENGER WHEEL, TOWED THE SHOP THEY CHANGED BRAKES, BRAKE CALIPERS AND CALIPER HOSE I DROVE IT AND A WEEK LATER I WAS DRIVING AND THE FRONT BRAKES LOCKED UP AGAIN.
Mfg Campaign: 11365076
Recall Date: Oct 19, 2020
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