Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PIY
Recall Date: Jul 18, 2024
Consumer Complaints
763 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
I have the same CV joint issue as most prologues. Loud, rapid clicking when turning right or left and Honda has no fix or remedy. I’m kind of just waiting for the front axle to fall apart while driving. The other issue is electrical, issues with hvac system and the memory seat has no fix either. Suspension is biggest issue that is unfixable and seems to be a high risk safety issue in my opinion.
Corrective Action:
I have the same CV joint issue as most prologues. Loud, rapid clicking when turning right or left and Honda has no fix or remedy. I’m kind of just waiting for the front axle to fall apart while driving. The other issue is electrical, issues with hvac system and the memory seat has no fix either. Suspension is biggest issue that is unfixable and seems to be a high risk safety issue in my opinion.
Additional Notes:
I have the same CV joint issue as most prologues. Loud, rapid clicking when turning right or left and Honda has no fix or remedy. I’m kind of just waiting for the front axle to fall apart while driving. The other issue is electrical, issues with hvac system and the memory seat has no fix either. Suspension is biggest issue that is unfixable and seems to be a high risk safety issue in my opinion.
Mfg Campaign: 11636591
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
I have the same CV joint issue as most prologues. Loud, rapid clicking when turning right or left and Honda has no fix or remedy. I’m kind of just waiting for the front axle to fall apart while driving. The other issue is electrical, issues with hvac system and the memory seat has no fix either. Suspension is biggest issue that is unfixable and seems to be a high risk safety issue in my opinion.
Corrective Action:
I have the same CV joint issue as most prologues. Loud, rapid clicking when turning right or left and Honda has no fix or remedy. I’m kind of just waiting for the front axle to fall apart while driving. The other issue is electrical, issues with hvac system and the memory seat has no fix either. Suspension is biggest issue that is unfixable and seems to be a high risk safety issue in my opinion.
Additional Notes:
I have the same CV joint issue as most prologues. Loud, rapid clicking when turning right or left and Honda has no fix or remedy. I’m kind of just waiting for the front axle to fall apart while driving. The other issue is electrical, issues with hvac system and the memory seat has no fix either. Suspension is biggest issue that is unfixable and seems to be a high risk safety issue in my opinion.
Mfg Campaign: 11636591
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When using honda link locking or unlock doors system fails to unlock. If I can’t get to my keys or have lost my keys I’m locked out of my vehicle. In case of emergency I would be locked out of my vehicle and could be a safety hazard. This is unconfirmed by dealer and I have not contacted the manufacturer of this issue.
Corrective Action:
When using honda link locking or unlock doors system fails to unlock. If I can’t get to my keys or have lost my keys I’m locked out of my vehicle. In case of emergency I would be locked out of my vehicle and could be a safety hazard. This is unconfirmed by dealer and I have not contacted the manufacturer of this issue.
Additional Notes:
When using honda link locking or unlock doors system fails to unlock. If I can’t get to my keys or have lost my keys I’m locked out of my vehicle. In case of emergency I would be locked out of my vehicle and could be a safety hazard. This is unconfirmed by dealer and I have not contacted the manufacturer of this issue.
Mfg Campaign: 11636597
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When turning the steering wheel all the way to the left or right (full lock turn), a clicking sound is noticed on either the front driver or passenger sides of the vehicle. This happens whether the vehicle is moving forward or in reverse. This is a safety concern as a failure could lead to a loss of steering, endangering the driver, occupants and others on the road. The problem has been reproduced by myself, but has not been confirmed by a dealer.
Corrective Action:
When turning the steering wheel all the way to the left or right (full lock turn), a clicking sound is noticed on either the front driver or passenger sides of the vehicle. This happens whether the vehicle is moving forward or in reverse. This is a safety concern as a failure could lead to a loss of steering, endangering the driver, occupants and others on the road. The problem has been reproduced by myself, but has not been confirmed by a dealer.
Additional Notes:
When turning the steering wheel all the way to the left or right (full lock turn), a clicking sound is noticed on either the front driver or passenger sides of the vehicle. This happens whether the vehicle is moving forward or in reverse. This is a safety concern as a failure could lead to a loss of steering, endangering the driver, occupants and others on the road. The problem has been reproduced by myself, but has not been confirmed by a dealer.
Mfg Campaign: 11636616
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
There is an increasingly loud clicking noise when turning. The dealer states that there is an ongoing issue regarding the steering rack but the parts are out of stock, they advise to keep driving until the part is back in stock.
Corrective Action:
There is an increasingly loud clicking noise when turning. The dealer states that there is an ongoing issue regarding the steering rack but the parts are out of stock, they advise to keep driving until the part is back in stock.
Additional Notes:
There is an increasingly loud clicking noise when turning. The dealer states that there is an ongoing issue regarding the steering rack but the parts are out of stock, they advise to keep driving until the part is back in stock.
Mfg Campaign: 11636623
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The Automatic Emergency Braking system engages without any apparent reason leading to a very dangerous situation since the vehicle abruptly makes a hard stop. This is a real road safety issue.
Corrective Action:
The Automatic Emergency Braking system engages without any apparent reason leading to a very dangerous situation since the vehicle abruptly makes a hard stop. This is a real road safety issue.
Additional Notes:
The Automatic Emergency Braking system engages without any apparent reason leading to a very dangerous situation since the vehicle abruptly makes a hard stop. This is a real road safety issue.
Mfg Campaign: 11636626
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The Automatic Emergency Braking system engages without any apparent reason leading to a very dangerous situation since the vehicle abruptly makes a hard stop. This is a real road safety issue.
Corrective Action:
The Automatic Emergency Braking system engages without any apparent reason leading to a very dangerous situation since the vehicle abruptly makes a hard stop. This is a real road safety issue.
Additional Notes:
The Automatic Emergency Braking system engages without any apparent reason leading to a very dangerous situation since the vehicle abruptly makes a hard stop. This is a real road safety issue.
Mfg Campaign: 11636626
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
any time you take a tight turn in either direction you hear a clicking in the steering column.
Corrective Action:
any time you take a tight turn in either direction you hear a clicking in the steering column.
Additional Notes:
any time you take a tight turn in either direction you hear a clicking in the steering column.
Mfg Campaign: 11636630
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
the Hatchback door opened while we were traveling on the highway without warning.
Corrective Action:
the Hatchback door opened while we were traveling on the highway without warning.
Additional Notes:
the Hatchback door opened while we were traveling on the highway without warning.
Mfg Campaign: 11636631
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
when you setup your EV to charge over night to 80 percent or what ever percentage it will charge more then what you programmed it to do....it will be more. Which can be very dangerous. It continues to do this since day one.
Corrective Action:
when you setup your EV to charge over night to 80 percent or what ever percentage it will charge more then what you programmed it to do....it will be more. Which can be very dangerous. It continues to do this since day one.
Additional Notes:
when you setup your EV to charge over night to 80 percent or what ever percentage it will charge more then what you programmed it to do....it will be more. Which can be very dangerous. It continues to do this since day one.
Mfg Campaign: 11636632
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
every time you drive out of our parking garage your warning system will slam on the brakes even if you are not even close to anything....the brake force is extreme and dangerous. extremely sensitive
Corrective Action:
every time you drive out of our parking garage your warning system will slam on the brakes even if you are not even close to anything....the brake force is extreme and dangerous. extremely sensitive
Additional Notes:
every time you drive out of our parking garage your warning system will slam on the brakes even if you are not even close to anything....the brake force is extreme and dangerous. extremely sensitive
Mfg Campaign: 11636633
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Knocking noises from CV joint when turning left.
Corrective Action:
Knocking noises from CV joint when turning left.
Additional Notes:
Knocking noises from CV joint when turning left.
Mfg Campaign: 11636638
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
When the car is in reverse it will slam on the brakes abruptly while flashing the cross traffic or rear collision warning lights when nothing is there. It’s very annoying and can be a safety hazard especially if it is icy or snowy. I have found myself sliding on ice and snow when in reverse because the vehicle slams on the brakes. I have almost hit things multiple times.
Corrective Action:
When the car is in reverse it will slam on the brakes abruptly while flashing the cross traffic or rear collision warning lights when nothing is there. It’s very annoying and can be a safety hazard especially if it is icy or snowy. I have found myself sliding on ice and snow when in reverse because the vehicle slams on the brakes. I have almost hit things multiple times.
Additional Notes:
When the car is in reverse it will slam on the brakes abruptly while flashing the cross traffic or rear collision warning lights when nothing is there. It’s very annoying and can be a safety hazard especially if it is icy or snowy. I have found myself sliding on ice and snow when in reverse because the vehicle slams on the brakes. I have almost hit things multiple times.
Mfg Campaign: 11636644
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
When the car is in reverse it will slam on the brakes abruptly while flashing the cross traffic or rear collision warning lights when nothing is there. It’s very annoying and can be a safety hazard especially if it is icy or snowy. I have found myself sliding on ice and snow when in reverse because the vehicle slams on the brakes. I have almost hit things multiple times.
Corrective Action:
When the car is in reverse it will slam on the brakes abruptly while flashing the cross traffic or rear collision warning lights when nothing is there. It’s very annoying and can be a safety hazard especially if it is icy or snowy. I have found myself sliding on ice and snow when in reverse because the vehicle slams on the brakes. I have almost hit things multiple times.
Additional Notes:
When the car is in reverse it will slam on the brakes abruptly while flashing the cross traffic or rear collision warning lights when nothing is there. It’s very annoying and can be a safety hazard especially if it is icy or snowy. I have found myself sliding on ice and snow when in reverse because the vehicle slams on the brakes. I have almost hit things multiple times.
Mfg Campaign: 11636644
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When the car is in reverse it will slam on the brakes abruptly while flashing the cross traffic or rear collision warning lights when nothing is there. It’s very annoying and can be a safety hazard especially if it is icy or snowy. I have found myself sliding on ice and snow when in reverse because the vehicle slams on the brakes. I have almost hit things multiple times.
Corrective Action:
When the car is in reverse it will slam on the brakes abruptly while flashing the cross traffic or rear collision warning lights when nothing is there. It’s very annoying and can be a safety hazard especially if it is icy or snowy. I have found myself sliding on ice and snow when in reverse because the vehicle slams on the brakes. I have almost hit things multiple times.
Additional Notes:
When the car is in reverse it will slam on the brakes abruptly while flashing the cross traffic or rear collision warning lights when nothing is there. It’s very annoying and can be a safety hazard especially if it is icy or snowy. I have found myself sliding on ice and snow when in reverse because the vehicle slams on the brakes. I have almost hit things multiple times.
Mfg Campaign: 11636644
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I turned on the car and backed out of my driveway and my infotainment and gauge cluster screens both went black. I pulled over to the side of the road because I could not see what my speed was and I couldn’t see what gear I was in. I restarted the car multiple times and it finally turned back on. I also realized later that I wouldn’t be able to turn on my headlights if it was dark outside. This is very unsafe and should be fixed. I do not believe I am the only one with this issue as I have seen many many others.
Corrective Action:
I turned on the car and backed out of my driveway and my infotainment and gauge cluster screens both went black. I pulled over to the side of the road because I could not see what my speed was and I couldn’t see what gear I was in. I restarted the car multiple times and it finally turned back on. I also realized later that I wouldn’t be able to turn on my headlights if it was dark outside. This is very unsafe and should be fixed. I do not believe I am the only one with this issue as I have seen many many others.
Additional Notes:
I turned on the car and backed out of my driveway and my infotainment and gauge cluster screens both went black. I pulled over to the side of the road because I could not see what my speed was and I couldn’t see what gear I was in. I restarted the car multiple times and it finally turned back on. I also realized later that I wouldn’t be able to turn on my headlights if it was dark outside. This is very unsafe and should be fixed. I do not believe I am the only one with this issue as I have seen many many others.
Mfg Campaign: 11636645
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
No heat at all. This is not good when here in the northeast its only been in the teens. My car has now been sitting at the dealership for a month with no idea when the part will be in to fix it. If they had just said to keep driving it till the parts came in this could have caused a safety issue health wise. I have not contacted the manufacturer as of it about this issue.
Corrective Action:
No heat at all. This is not good when here in the northeast its only been in the teens. My car has now been sitting at the dealership for a month with no idea when the part will be in to fix it. If they had just said to keep driving it till the parts came in this could have caused a safety issue health wise. I have not contacted the manufacturer as of it about this issue.
Additional Notes:
No heat at all. This is not good when here in the northeast its only been in the teens. My car has now been sitting at the dealership for a month with no idea when the part will be in to fix it. If they had just said to keep driving it till the parts came in this could have caused a safety issue health wise. I have not contacted the manufacturer as of it about this issue.
Mfg Campaign: 11636648
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The CV joint in the steering system clicks when turning to the right and left while accelerating.
Corrective Action:
The CV joint in the steering system clicks when turning to the right and left while accelerating.
Additional Notes:
The CV joint in the steering system clicks when turning to the right and left while accelerating.
Mfg Campaign: 11636650
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I have a clunking sound during either left or right turns. Sound started around 5,500 miles on the odometer and has become increasingly more pronounced and frequent. If these parts fail while negotiating a turn the chance of an accident and possible injury is high. Dealership service department can reproduce the issue and confirmed the CV joints should be replaced. Dealership informed me parts are back ordered with no timeframe for when they may become available.
Corrective Action:
I have a clunking sound during either left or right turns. Sound started around 5,500 miles on the odometer and has become increasingly more pronounced and frequent. If these parts fail while negotiating a turn the chance of an accident and possible injury is high. Dealership service department can reproduce the issue and confirmed the CV joints should be replaced. Dealership informed me parts are back ordered with no timeframe for when they may become available.
Additional Notes:
I have a clunking sound during either left or right turns. Sound started around 5,500 miles on the odometer and has become increasingly more pronounced and frequent. If these parts fail while negotiating a turn the chance of an accident and possible injury is high. Dealership service department can reproduce the issue and confirmed the CV joints should be replaced. Dealership informed me parts are back ordered with no timeframe for when they may become available.
Mfg Campaign: 11636652
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
CV Joint/ Axle. Also, rear collision warning system. CV Joint/Axle makes a very audible clicking sound when accelerating during a turn. Rear collision warning system hard brakes whenever you reverse even when there isn't anything there. the only solution is to disable it. I brought the vehicle to the honda dealership where i purchased it from and they confirmed there's an issue but said it's "normal". they were able to reproduce it The honda dealership inspected the vehicle. The CV Joint/Axle - i didn't notice any issues until i started hearing the sound. it was initially only when making right turns, but now it's heard when making right and left turns.
Corrective Action:
CV Joint/ Axle. Also, rear collision warning system. CV Joint/Axle makes a very audible clicking sound when accelerating during a turn. Rear collision warning system hard brakes whenever you reverse even when there isn't anything there. the only solution is to disable it. I brought the vehicle to the honda dealership where i purchased it from and they confirmed there's an issue but said it's "normal". they were able to reproduce it The honda dealership inspected the vehicle. The CV Joint/Axle - i didn't notice any issues until i started hearing the sound. it was initially only when making right turns, but now it's heard when making right and left turns.
Additional Notes:
CV Joint/ Axle. Also, rear collision warning system. CV Joint/Axle makes a very audible clicking sound when accelerating during a turn. Rear collision warning system hard brakes whenever you reverse even when there isn't anything there. the only solution is to disable it. I brought the vehicle to the honda dealership where i purchased it from and they confirmed there's an issue but said it's "normal". they were able to reproduce it The honda dealership inspected the vehicle. The CV Joint/Axle - i didn't notice any issues until i started hearing the sound. it was initially only when making right turns, but now it's heard when making right and left turns.
Mfg Campaign: 11636659
Recall Date: Jan 17, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury