HONDA PROLOGUE 2024

Complete listing of complaints and recalls for this vehicle

763
Complaints
1
Recalls

Complaints & Recalls

763 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 24V540000 SAFETY RECALL
39 Vehicles Affected
Recall Date: Jul 18, 2024
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.

Potential Risk:
A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: PIY
Notice Date: Sep 3, 2024
Recall Date: Jul 18, 2024

Consumer Complaints

763 Complaints
Honda (american Honda Motor Co.)
Campaign: 11636450 Other
Jan 17, 2025
Defect Description:

STEERING

Potential Consequences:

Leaking Cv joint causing clicking when making a tight turn

Corrective Action:

Leaking Cv joint causing clicking when making a tight turn

Additional Notes:

Leaking Cv joint causing clicking when making a tight turn

Manufacturer: HONDA
Mfg Campaign: 11636450
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636450 Other
Jan 17, 2025
Defect Description:

SUSPENSION

Potential Consequences:

Leaking Cv joint causing clicking when making a tight turn

Corrective Action:

Leaking Cv joint causing clicking when making a tight turn

Additional Notes:

Leaking Cv joint causing clicking when making a tight turn

Manufacturer: HONDA
Mfg Campaign: 11636450
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636457 Other
Jan 17, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Took delivery of vehicle 11/19/24. Had the vehicle 10 days. Let another vehicle out of the driveway & upon pulling back in got "brake system failure" alert and the car would not stop rolling not matter how hard I hit the brake. I had to push the brake button. The "one pedal driving unavailable" alert also came on. Towed to dealership same day(11/29/24). They tell me it's a software update, but their system won't connect to the car because they need a software update. Finally get the vehicle back on 12/11/24. FOUR DAYS LATER & the same problem again. Brake system failure, one pedal driving & service stabilitrak alerts come on while going to leave my house. Towed again the next morning(12/16/24). Brake booster ordered 12/17 with no ETA. 2 days go by with no communication from them. I ask what's up. Still no ETA. I mention lawyer on Monday the 22nd & wow my part is there on Tuesday! Tells me car will be fixed by 12/27. That day comes only for them to tell me their system isn't working again to program the car. I file a case with Honda. I hear nothing from the dealership again until 1/8/25. I filed lemon law on 1/7. I hear nothing from service again until 1/13 just more excuses & about engineers coming to look at the car and ordering a new module. Get another message from them today that the car can be picked up(1/17/25). I cannot wait to get rid of this vehicle. I do not feel safe driving it anymore especially with 2 children. Luckily I was not on a highway or far from home when these brake failures occurred.

Corrective Action:

Took delivery of vehicle 11/19/24. Had the vehicle 10 days. Let another vehicle out of the driveway & upon pulling back in got "brake system failure" alert and the car would not stop rolling not matter how hard I hit the brake. I had to push the brake button. The "one pedal driving unavailable" alert also came on. Towed to dealership same day(11/29/24). They tell me it's a software update, but their system won't connect to the car because they need a software update. Finally get the vehicle back on 12/11/24. FOUR DAYS LATER & the same problem again. Brake system failure, one pedal driving & service stabilitrak alerts come on while going to leave my house. Towed again the next morning(12/16/24). Brake booster ordered 12/17 with no ETA. 2 days go by with no communication from them. I ask what's up. Still no ETA. I mention lawyer on Monday the 22nd & wow my part is there on Tuesday! Tells me car will be fixed by 12/27. That day comes only for them to tell me their system isn't working again to program the car. I file a case with Honda. I hear nothing from the dealership again until 1/8/25. I filed lemon law on 1/7. I hear nothing from service again until 1/13 just more excuses & about engineers coming to look at the car and ordering a new module. Get another message from them today that the car can be picked up(1/17/25). I cannot wait to get rid of this vehicle. I do not feel safe driving it anymore especially with 2 children. Luckily I was not on a highway or far from home when these brake failures occurred.

Additional Notes:

Took delivery of vehicle 11/19/24. Had the vehicle 10 days. Let another vehicle out of the driveway & upon pulling back in got "brake system failure" alert and the car would not stop rolling not matter how hard I hit the brake. I had to push the brake button. The "one pedal driving unavailable" alert also came on. Towed to dealership same day(11/29/24). They tell me it's a software update, but their system won't connect to the car because they need a software update. Finally get the vehicle back on 12/11/24. FOUR DAYS LATER & the same problem again. Brake system failure, one pedal driving & service stabilitrak alerts come on while going to leave my house. Towed again the next morning(12/16/24). Brake booster ordered 12/17 with no ETA. 2 days go by with no communication from them. I ask what's up. Still no ETA. I mention lawyer on Monday the 22nd & wow my part is there on Tuesday! Tells me car will be fixed by 12/27. That day comes only for them to tell me their system isn't working again to program the car. I file a case with Honda. I hear nothing from the dealership again until 1/8/25. I filed lemon law on 1/7. I hear nothing from service again until 1/13 just more excuses & about engineers coming to look at the car and ordering a new module. Get another message from them today that the car can be picked up(1/17/25). I cannot wait to get rid of this vehicle. I do not feel safe driving it anymore especially with 2 children. Luckily I was not on a highway or far from home when these brake failures occurred.

Manufacturer: HONDA
Mfg Campaign: 11636457
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636461 Other
Jan 17, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Clicking sound heard when turning right or left at approximately 300 miles. No warning lights were on during the events. I brought it to dealership and after a test drive, was told it's an axle and will take 2 weeks to get in. I was informed it is safe to drive in the meantime. It has not been inspected by the manufacturer, police or insurance representative. Only the dealership, so far.

Corrective Action:

Clicking sound heard when turning right or left at approximately 300 miles. No warning lights were on during the events. I brought it to dealership and after a test drive, was told it's an axle and will take 2 weeks to get in. I was informed it is safe to drive in the meantime. It has not been inspected by the manufacturer, police or insurance representative. Only the dealership, so far.

Additional Notes:

Clicking sound heard when turning right or left at approximately 300 miles. No warning lights were on during the events. I brought it to dealership and after a test drive, was told it's an axle and will take 2 weeks to get in. I was informed it is safe to drive in the meantime. It has not been inspected by the manufacturer, police or insurance representative. Only the dealership, so far.

Manufacturer: HONDA
Mfg Campaign: 11636461
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636464 Other
Jan 17, 2025
Defect Description:

SUSPENSION

Potential Consequences:

Axels makes clicking noise at the CV Joint when turning. Vehicle has less than 3,000 miles on it. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft. Still says to drive due to backordered parts with no resolution.

Corrective Action:

Axels makes clicking noise at the CV Joint when turning. Vehicle has less than 3,000 miles on it. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft. Still says to drive due to backordered parts with no resolution.

Additional Notes:

Axels makes clicking noise at the CV Joint when turning. Vehicle has less than 3,000 miles on it. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft. Still says to drive due to backordered parts with no resolution.

Manufacturer: HONDA
Mfg Campaign: 11636464
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636464 Other
Jan 17, 2025
Defect Description:

STEERING

Potential Consequences:

Axels makes clicking noise at the CV Joint when turning. Vehicle has less than 3,000 miles on it. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft. Still says to drive due to backordered parts with no resolution.

Corrective Action:

Axels makes clicking noise at the CV Joint when turning. Vehicle has less than 3,000 miles on it. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft. Still says to drive due to backordered parts with no resolution.

Additional Notes:

Axels makes clicking noise at the CV Joint when turning. Vehicle has less than 3,000 miles on it. Vehicle part is backordered due to nationwide shortage caused by vehicle defect on numerous 2024 Honda Prologues. There is no code on dashboard. Honda service has looked at vehicle and stated noise is caused by the CV joint for the drive shaft. Still says to drive due to backordered parts with no resolution.

Manufacturer: HONDA
Mfg Campaign: 11636464
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636469 Other
Jan 17, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

When I reverse, from leaving home at our garage, multiple times the car will apply the brakes. It thinks there is something or someone behind me and applies the brakes to avoid hitting something. I ended up turning off the rear braking setting. I was also cruising along on the highway at 70MPH when the car turned off the the system. It shocked me because I wasn't expecting the gas pedal to be let up. It seemed like the car thought there was another car in front of me even though there were no cars for at least 3/4 mile . It turned off the front collision system. The sensors seem sensitive even though I cleaned the sensor/radar on the front windshield, the front camera, rear camera and the side door cameras.

Corrective Action:

When I reverse, from leaving home at our garage, multiple times the car will apply the brakes. It thinks there is something or someone behind me and applies the brakes to avoid hitting something. I ended up turning off the rear braking setting. I was also cruising along on the highway at 70MPH when the car turned off the the system. It shocked me because I wasn't expecting the gas pedal to be let up. It seemed like the car thought there was another car in front of me even though there were no cars for at least 3/4 mile . It turned off the front collision system. The sensors seem sensitive even though I cleaned the sensor/radar on the front windshield, the front camera, rear camera and the side door cameras.

Additional Notes:

When I reverse, from leaving home at our garage, multiple times the car will apply the brakes. It thinks there is something or someone behind me and applies the brakes to avoid hitting something. I ended up turning off the rear braking setting. I was also cruising along on the highway at 70MPH when the car turned off the the system. It shocked me because I wasn't expecting the gas pedal to be let up. It seemed like the car thought there was another car in front of me even though there were no cars for at least 3/4 mile . It turned off the front collision system. The sensors seem sensitive even though I cleaned the sensor/radar on the front windshield, the front camera, rear camera and the side door cameras.

Manufacturer: HONDA
Mfg Campaign: 11636469
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636469 Other
Jan 17, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

When I reverse, from leaving home at our garage, multiple times the car will apply the brakes. It thinks there is something or someone behind me and applies the brakes to avoid hitting something. I ended up turning off the rear braking setting. I was also cruising along on the highway at 70MPH when the car turned off the the system. It shocked me because I wasn't expecting the gas pedal to be let up. It seemed like the car thought there was another car in front of me even though there were no cars for at least 3/4 mile . It turned off the front collision system. The sensors seem sensitive even though I cleaned the sensor/radar on the front windshield, the front camera, rear camera and the side door cameras.

Corrective Action:

When I reverse, from leaving home at our garage, multiple times the car will apply the brakes. It thinks there is something or someone behind me and applies the brakes to avoid hitting something. I ended up turning off the rear braking setting. I was also cruising along on the highway at 70MPH when the car turned off the the system. It shocked me because I wasn't expecting the gas pedal to be let up. It seemed like the car thought there was another car in front of me even though there were no cars for at least 3/4 mile . It turned off the front collision system. The sensors seem sensitive even though I cleaned the sensor/radar on the front windshield, the front camera, rear camera and the side door cameras.

Additional Notes:

When I reverse, from leaving home at our garage, multiple times the car will apply the brakes. It thinks there is something or someone behind me and applies the brakes to avoid hitting something. I ended up turning off the rear braking setting. I was also cruising along on the highway at 70MPH when the car turned off the the system. It shocked me because I wasn't expecting the gas pedal to be let up. It seemed like the car thought there was another car in front of me even though there were no cars for at least 3/4 mile . It turned off the front collision system. The sensors seem sensitive even though I cleaned the sensor/radar on the front windshield, the front camera, rear camera and the side door cameras.

Manufacturer: HONDA
Mfg Campaign: 11636469
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636469 Other
Jan 17, 2025
Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

When I reverse, from leaving home at our garage, multiple times the car will apply the brakes. It thinks there is something or someone behind me and applies the brakes to avoid hitting something. I ended up turning off the rear braking setting. I was also cruising along on the highway at 70MPH when the car turned off the the system. It shocked me because I wasn't expecting the gas pedal to be let up. It seemed like the car thought there was another car in front of me even though there were no cars for at least 3/4 mile . It turned off the front collision system. The sensors seem sensitive even though I cleaned the sensor/radar on the front windshield, the front camera, rear camera and the side door cameras.

Corrective Action:

When I reverse, from leaving home at our garage, multiple times the car will apply the brakes. It thinks there is something or someone behind me and applies the brakes to avoid hitting something. I ended up turning off the rear braking setting. I was also cruising along on the highway at 70MPH when the car turned off the the system. It shocked me because I wasn't expecting the gas pedal to be let up. It seemed like the car thought there was another car in front of me even though there were no cars for at least 3/4 mile . It turned off the front collision system. The sensors seem sensitive even though I cleaned the sensor/radar on the front windshield, the front camera, rear camera and the side door cameras.

Additional Notes:

When I reverse, from leaving home at our garage, multiple times the car will apply the brakes. It thinks there is something or someone behind me and applies the brakes to avoid hitting something. I ended up turning off the rear braking setting. I was also cruising along on the highway at 70MPH when the car turned off the the system. It shocked me because I wasn't expecting the gas pedal to be let up. It seemed like the car thought there was another car in front of me even though there were no cars for at least 3/4 mile . It turned off the front collision system. The sensors seem sensitive even though I cleaned the sensor/radar on the front windshield, the front camera, rear camera and the side door cameras.

Manufacturer: HONDA
Mfg Campaign: 11636469
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636489 Other
Jan 17, 2025
Defect Description:

STEERING

Potential Consequences:

The steering doesn't return to the center after a hard turn. This requires me to manually return the steering to a neutral forward setup. Additionally, when it's rainy, the emergency rear braking is overly sensitive and will randomly activate.

Corrective Action:

The steering doesn't return to the center after a hard turn. This requires me to manually return the steering to a neutral forward setup. Additionally, when it's rainy, the emergency rear braking is overly sensitive and will randomly activate.

Additional Notes:

The steering doesn't return to the center after a hard turn. This requires me to manually return the steering to a neutral forward setup. Additionally, when it's rainy, the emergency rear braking is overly sensitive and will randomly activate.

Manufacturer: HONDA
Mfg Campaign: 11636489
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636489 Other
Jan 17, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The steering doesn't return to the center after a hard turn. This requires me to manually return the steering to a neutral forward setup. Additionally, when it's rainy, the emergency rear braking is overly sensitive and will randomly activate.

Corrective Action:

The steering doesn't return to the center after a hard turn. This requires me to manually return the steering to a neutral forward setup. Additionally, when it's rainy, the emergency rear braking is overly sensitive and will randomly activate.

Additional Notes:

The steering doesn't return to the center after a hard turn. This requires me to manually return the steering to a neutral forward setup. Additionally, when it's rainy, the emergency rear braking is overly sensitive and will randomly activate.

Manufacturer: HONDA
Mfg Campaign: 11636489
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636503 Other
Jan 17, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

HondaLink app has major defects which impact safety and operation of the vehicle. Locking and unlocking the doors via the app doesn't work half the time. This causes a safety issue to access the vehicle if my keys are not readily available. Additionally the app notifies me that my charging is complete on the vehicle when it in fact is not charged to the set charging level. This could cause issues with operation of the vehicle if someone stops charging when receiving this notification. This could cause the vehicle to not have sufficient battery upon using the vehicle. Additionally, the tire pressure readout shown in the app doesn't work half the time. The app has a very long response time to do most tasks, or times out meaning the task doesn't complete. Additionally, there is a wind noise developing with the vehicle when driving around 35mph or greater, it is loud when driving the vehicle and sounds like the drivers window is cracked open, however it is not.

Corrective Action:

HondaLink app has major defects which impact safety and operation of the vehicle. Locking and unlocking the doors via the app doesn't work half the time. This causes a safety issue to access the vehicle if my keys are not readily available. Additionally the app notifies me that my charging is complete on the vehicle when it in fact is not charged to the set charging level. This could cause issues with operation of the vehicle if someone stops charging when receiving this notification. This could cause the vehicle to not have sufficient battery upon using the vehicle. Additionally, the tire pressure readout shown in the app doesn't work half the time. The app has a very long response time to do most tasks, or times out meaning the task doesn't complete. Additionally, there is a wind noise developing with the vehicle when driving around 35mph or greater, it is loud when driving the vehicle and sounds like the drivers window is cracked open, however it is not.

Additional Notes:

HondaLink app has major defects which impact safety and operation of the vehicle. Locking and unlocking the doors via the app doesn't work half the time. This causes a safety issue to access the vehicle if my keys are not readily available. Additionally the app notifies me that my charging is complete on the vehicle when it in fact is not charged to the set charging level. This could cause issues with operation of the vehicle if someone stops charging when receiving this notification. This could cause the vehicle to not have sufficient battery upon using the vehicle. Additionally, the tire pressure readout shown in the app doesn't work half the time. The app has a very long response time to do most tasks, or times out meaning the task doesn't complete. Additionally, there is a wind noise developing with the vehicle when driving around 35mph or greater, it is loud when driving the vehicle and sounds like the drivers window is cracked open, however it is not.

Manufacturer: HONDA
Mfg Campaign: 11636503
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636503 Other
Jan 17, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

HondaLink app has major defects which impact safety and operation of the vehicle. Locking and unlocking the doors via the app doesn't work half the time. This causes a safety issue to access the vehicle if my keys are not readily available. Additionally the app notifies me that my charging is complete on the vehicle when it in fact is not charged to the set charging level. This could cause issues with operation of the vehicle if someone stops charging when receiving this notification. This could cause the vehicle to not have sufficient battery upon using the vehicle. Additionally, the tire pressure readout shown in the app doesn't work half the time. The app has a very long response time to do most tasks, or times out meaning the task doesn't complete. Additionally, there is a wind noise developing with the vehicle when driving around 35mph or greater, it is loud when driving the vehicle and sounds like the drivers window is cracked open, however it is not.

Corrective Action:

HondaLink app has major defects which impact safety and operation of the vehicle. Locking and unlocking the doors via the app doesn't work half the time. This causes a safety issue to access the vehicle if my keys are not readily available. Additionally the app notifies me that my charging is complete on the vehicle when it in fact is not charged to the set charging level. This could cause issues with operation of the vehicle if someone stops charging when receiving this notification. This could cause the vehicle to not have sufficient battery upon using the vehicle. Additionally, the tire pressure readout shown in the app doesn't work half the time. The app has a very long response time to do most tasks, or times out meaning the task doesn't complete. Additionally, there is a wind noise developing with the vehicle when driving around 35mph or greater, it is loud when driving the vehicle and sounds like the drivers window is cracked open, however it is not.

Additional Notes:

HondaLink app has major defects which impact safety and operation of the vehicle. Locking and unlocking the doors via the app doesn't work half the time. This causes a safety issue to access the vehicle if my keys are not readily available. Additionally the app notifies me that my charging is complete on the vehicle when it in fact is not charged to the set charging level. This could cause issues with operation of the vehicle if someone stops charging when receiving this notification. This could cause the vehicle to not have sufficient battery upon using the vehicle. Additionally, the tire pressure readout shown in the app doesn't work half the time. The app has a very long response time to do most tasks, or times out meaning the task doesn't complete. Additionally, there is a wind noise developing with the vehicle when driving around 35mph or greater, it is loud when driving the vehicle and sounds like the drivers window is cracked open, however it is not.

Manufacturer: HONDA
Mfg Campaign: 11636503
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636504 Other
Jan 17, 2025
Defect Description:

SUSPENSION

Potential Consequences:

Vehicle is making a clicking noise from the front end when making left or right turns and sometimes when reversing out of driveway and turning left or right. Dealership inspected the vehicle, confirmed the front axles were clicking, and special ordered driveshaft parts. The parts are backordered due to a nationwide shortage because of the same defect found on multiple 2024 Honda Prologues. The dealership stated that it's been an issue that many other Prologue owners have come in for, and there is no resolution other than replacing the parts. The vehicle had about 7000 miles on it when the problem started. There were no warning lamps or messages displayed.

Corrective Action:

Vehicle is making a clicking noise from the front end when making left or right turns and sometimes when reversing out of driveway and turning left or right. Dealership inspected the vehicle, confirmed the front axles were clicking, and special ordered driveshaft parts. The parts are backordered due to a nationwide shortage because of the same defect found on multiple 2024 Honda Prologues. The dealership stated that it's been an issue that many other Prologue owners have come in for, and there is no resolution other than replacing the parts. The vehicle had about 7000 miles on it when the problem started. There were no warning lamps or messages displayed.

Additional Notes:

Vehicle is making a clicking noise from the front end when making left or right turns and sometimes when reversing out of driveway and turning left or right. Dealership inspected the vehicle, confirmed the front axles were clicking, and special ordered driveshaft parts. The parts are backordered due to a nationwide shortage because of the same defect found on multiple 2024 Honda Prologues. The dealership stated that it's been an issue that many other Prologue owners have come in for, and there is no resolution other than replacing the parts. The vehicle had about 7000 miles on it when the problem started. There were no warning lamps or messages displayed.

Manufacturer: HONDA
Mfg Campaign: 11636504
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636504 Other
Jan 17, 2025
Defect Description:

STEERING

Potential Consequences:

Vehicle is making a clicking noise from the front end when making left or right turns and sometimes when reversing out of driveway and turning left or right. Dealership inspected the vehicle, confirmed the front axles were clicking, and special ordered driveshaft parts. The parts are backordered due to a nationwide shortage because of the same defect found on multiple 2024 Honda Prologues. The dealership stated that it's been an issue that many other Prologue owners have come in for, and there is no resolution other than replacing the parts. The vehicle had about 7000 miles on it when the problem started. There were no warning lamps or messages displayed.

Corrective Action:

Vehicle is making a clicking noise from the front end when making left or right turns and sometimes when reversing out of driveway and turning left or right. Dealership inspected the vehicle, confirmed the front axles were clicking, and special ordered driveshaft parts. The parts are backordered due to a nationwide shortage because of the same defect found on multiple 2024 Honda Prologues. The dealership stated that it's been an issue that many other Prologue owners have come in for, and there is no resolution other than replacing the parts. The vehicle had about 7000 miles on it when the problem started. There were no warning lamps or messages displayed.

Additional Notes:

Vehicle is making a clicking noise from the front end when making left or right turns and sometimes when reversing out of driveway and turning left or right. Dealership inspected the vehicle, confirmed the front axles were clicking, and special ordered driveshaft parts. The parts are backordered due to a nationwide shortage because of the same defect found on multiple 2024 Honda Prologues. The dealership stated that it's been an issue that many other Prologue owners have come in for, and there is no resolution other than replacing the parts. The vehicle had about 7000 miles on it when the problem started. There were no warning lamps or messages displayed.

Manufacturer: HONDA
Mfg Campaign: 11636504
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636510 Other
Jan 17, 2025
Defect Description:

STEERING

Potential Consequences:

About two weeks into having my Honda prologue. I started noticing a clicking sound. Every time I took sharp sharp turns my steering wheel is not centered. I took it to the dealer, thinking that it was a wheel misalignment. They told me that the alignment was in perfect shape I the steering wheel is still not Centered. when I drive. but dealer said they found no issues.... The rear crossing warning detects a person a lot of times even when there is no person behind the vehicle, it makes a sudden stops. I have gotten whiplash because of how hard the breaking system abruptly stops.

Corrective Action:

About two weeks into having my Honda prologue. I started noticing a clicking sound. Every time I took sharp sharp turns my steering wheel is not centered. I took it to the dealer, thinking that it was a wheel misalignment. They told me that the alignment was in perfect shape I the steering wheel is still not Centered. when I drive. but dealer said they found no issues.... The rear crossing warning detects a person a lot of times even when there is no person behind the vehicle, it makes a sudden stops. I have gotten whiplash because of how hard the breaking system abruptly stops.

Additional Notes:

About two weeks into having my Honda prologue. I started noticing a clicking sound. Every time I took sharp sharp turns my steering wheel is not centered. I took it to the dealer, thinking that it was a wheel misalignment. They told me that the alignment was in perfect shape I the steering wheel is still not Centered. when I drive. but dealer said they found no issues.... The rear crossing warning detects a person a lot of times even when there is no person behind the vehicle, it makes a sudden stops. I have gotten whiplash because of how hard the breaking system abruptly stops.

Manufacturer: HONDA
Mfg Campaign: 11636510
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636510 Other
Jan 17, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

About two weeks into having my Honda prologue. I started noticing a clicking sound. Every time I took sharp sharp turns my steering wheel is not centered. I took it to the dealer, thinking that it was a wheel misalignment. They told me that the alignment was in perfect shape I the steering wheel is still not Centered. when I drive. but dealer said they found no issues.... The rear crossing warning detects a person a lot of times even when there is no person behind the vehicle, it makes a sudden stops. I have gotten whiplash because of how hard the breaking system abruptly stops.

Corrective Action:

About two weeks into having my Honda prologue. I started noticing a clicking sound. Every time I took sharp sharp turns my steering wheel is not centered. I took it to the dealer, thinking that it was a wheel misalignment. They told me that the alignment was in perfect shape I the steering wheel is still not Centered. when I drive. but dealer said they found no issues.... The rear crossing warning detects a person a lot of times even when there is no person behind the vehicle, it makes a sudden stops. I have gotten whiplash because of how hard the breaking system abruptly stops.

Additional Notes:

About two weeks into having my Honda prologue. I started noticing a clicking sound. Every time I took sharp sharp turns my steering wheel is not centered. I took it to the dealer, thinking that it was a wheel misalignment. They told me that the alignment was in perfect shape I the steering wheel is still not Centered. when I drive. but dealer said they found no issues.... The rear crossing warning detects a person a lot of times even when there is no person behind the vehicle, it makes a sudden stops. I have gotten whiplash because of how hard the breaking system abruptly stops.

Manufacturer: HONDA
Mfg Campaign: 11636510
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636510 Other
Jan 17, 2025
Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

About two weeks into having my Honda prologue. I started noticing a clicking sound. Every time I took sharp sharp turns my steering wheel is not centered. I took it to the dealer, thinking that it was a wheel misalignment. They told me that the alignment was in perfect shape I the steering wheel is still not Centered. when I drive. but dealer said they found no issues.... The rear crossing warning detects a person a lot of times even when there is no person behind the vehicle, it makes a sudden stops. I have gotten whiplash because of how hard the breaking system abruptly stops.

Corrective Action:

About two weeks into having my Honda prologue. I started noticing a clicking sound. Every time I took sharp sharp turns my steering wheel is not centered. I took it to the dealer, thinking that it was a wheel misalignment. They told me that the alignment was in perfect shape I the steering wheel is still not Centered. when I drive. but dealer said they found no issues.... The rear crossing warning detects a person a lot of times even when there is no person behind the vehicle, it makes a sudden stops. I have gotten whiplash because of how hard the breaking system abruptly stops.

Additional Notes:

About two weeks into having my Honda prologue. I started noticing a clicking sound. Every time I took sharp sharp turns my steering wheel is not centered. I took it to the dealer, thinking that it was a wheel misalignment. They told me that the alignment was in perfect shape I the steering wheel is still not Centered. when I drive. but dealer said they found no issues.... The rear crossing warning detects a person a lot of times even when there is no person behind the vehicle, it makes a sudden stops. I have gotten whiplash because of how hard the breaking system abruptly stops.

Manufacturer: HONDA
Mfg Campaign: 11636510
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636525 Other
Jan 17, 2025
Defect Description:

SUSPENSION

Potential Consequences:

The car has a clicking noise every time I turn from a stop. It was diagnosed as requiring front axles to be replaced. I was told that it was safe to drive but the noise has me concerned. Problem was diagnosed on 12/13/2024. I have been told the axles won’t be released until 2/24/2025. I am not the only one in this situation

Corrective Action:

The car has a clicking noise every time I turn from a stop. It was diagnosed as requiring front axles to be replaced. I was told that it was safe to drive but the noise has me concerned. Problem was diagnosed on 12/13/2024. I have been told the axles won’t be released until 2/24/2025. I am not the only one in this situation

Additional Notes:

The car has a clicking noise every time I turn from a stop. It was diagnosed as requiring front axles to be replaced. I was told that it was safe to drive but the noise has me concerned. Problem was diagnosed on 12/13/2024. I have been told the axles won’t be released until 2/24/2025. I am not the only one in this situation

Manufacturer: HONDA
Mfg Campaign: 11636525
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636531 Other
Jan 17, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Front CV axles make loud clicking when making sharp turn from stop.

Corrective Action:

Front CV axles make loud clicking when making sharp turn from stop.

Additional Notes:

Front CV axles make loud clicking when making sharp turn from stop.

Manufacturer: HONDA
Mfg Campaign: 11636531
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025

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