HONDA PROLOGUE 2024

Complete listing of complaints and recalls for this vehicle

763
Complaints
1
Recalls

Complaints & Recalls

763 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 24V540000 SAFETY RECALL
39 Vehicles Affected
Recall Date: Jul 18, 2024
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.

Potential Risk:
A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: PIY
Notice Date: Sep 3, 2024
Recall Date: Jul 18, 2024

Consumer Complaints

763 Complaints
Honda (american Honda Motor Co.)
Campaign: 11636414 Other
Jan 17, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Car will stop abruptly even when simply reversing out of my garage when there are no obstacles behind me. This poses a safety risk to me and others. Car has not been inspected. I was told by the dealer this is a known complaint. No warning lights or messages.

Corrective Action:

Car will stop abruptly even when simply reversing out of my garage when there are no obstacles behind me. This poses a safety risk to me and others. Car has not been inspected. I was told by the dealer this is a known complaint. No warning lights or messages.

Additional Notes:

Car will stop abruptly even when simply reversing out of my garage when there are no obstacles behind me. This poses a safety risk to me and others. Car has not been inspected. I was told by the dealer this is a known complaint. No warning lights or messages.

Manufacturer: HONDA
Mfg Campaign: 11636414
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636414 Other
Jan 17, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Car will stop abruptly even when simply reversing out of my garage when there are no obstacles behind me. This poses a safety risk to me and others. Car has not been inspected. I was told by the dealer this is a known complaint. No warning lights or messages.

Corrective Action:

Car will stop abruptly even when simply reversing out of my garage when there are no obstacles behind me. This poses a safety risk to me and others. Car has not been inspected. I was told by the dealer this is a known complaint. No warning lights or messages.

Additional Notes:

Car will stop abruptly even when simply reversing out of my garage when there are no obstacles behind me. This poses a safety risk to me and others. Car has not been inspected. I was told by the dealer this is a known complaint. No warning lights or messages.

Manufacturer: HONDA
Mfg Campaign: 11636414
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636414 Other
Jan 17, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Car will stop abruptly even when simply reversing out of my garage when there are no obstacles behind me. This poses a safety risk to me and others. Car has not been inspected. I was told by the dealer this is a known complaint. No warning lights or messages.

Corrective Action:

Car will stop abruptly even when simply reversing out of my garage when there are no obstacles behind me. This poses a safety risk to me and others. Car has not been inspected. I was told by the dealer this is a known complaint. No warning lights or messages.

Additional Notes:

Car will stop abruptly even when simply reversing out of my garage when there are no obstacles behind me. This poses a safety risk to me and others. Car has not been inspected. I was told by the dealer this is a known complaint. No warning lights or messages.

Manufacturer: HONDA
Mfg Campaign: 11636414
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636415 Other
Jan 17, 2025
Defect Description:

STEERING

Potential Consequences:

Sterring does not return to center when coming out of a turn. This is a MAJOR safety issue. I could be forced off the road or worse, into another vehicle or pedestrian if I am not quick to force the car to straighten out. Has not been inspected. I was informed this is a known issue by the dealer. No warning lamps

Corrective Action:

Sterring does not return to center when coming out of a turn. This is a MAJOR safety issue. I could be forced off the road or worse, into another vehicle or pedestrian if I am not quick to force the car to straighten out. Has not been inspected. I was informed this is a known issue by the dealer. No warning lamps

Additional Notes:

Sterring does not return to center when coming out of a turn. This is a MAJOR safety issue. I could be forced off the road or worse, into another vehicle or pedestrian if I am not quick to force the car to straighten out. Has not been inspected. I was informed this is a known issue by the dealer. No warning lamps

Manufacturer: HONDA
Mfg Campaign: 11636415
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636417 Other
Jan 17, 2025
Defect Description:

STEERING

Potential Consequences:

Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a "known good" vehicle which reproduced the same sound. Dealership said this is considered normal. Dealership test drove vehicle with me and confirmed hearing the noise. This issue is potentially a faulty axle and or CV. This is potentially a safety risk as a can cause unstable driving, resulting in injury or death.

Corrective Action:

Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a "known good" vehicle which reproduced the same sound. Dealership said this is considered normal. Dealership test drove vehicle with me and confirmed hearing the noise. This issue is potentially a faulty axle and or CV. This is potentially a safety risk as a can cause unstable driving, resulting in injury or death.

Additional Notes:

Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a "known good" vehicle which reproduced the same sound. Dealership said this is considered normal. Dealership test drove vehicle with me and confirmed hearing the noise. This issue is potentially a faulty axle and or CV. This is potentially a safety risk as a can cause unstable driving, resulting in injury or death.

Manufacturer: HONDA
Mfg Campaign: 11636417
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636417 Other
Jan 17, 2025
Defect Description:

SUSPENSION

Potential Consequences:

Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a "known good" vehicle which reproduced the same sound. Dealership said this is considered normal. Dealership test drove vehicle with me and confirmed hearing the noise. This issue is potentially a faulty axle and or CV. This is potentially a safety risk as a can cause unstable driving, resulting in injury or death.

Corrective Action:

Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a "known good" vehicle which reproduced the same sound. Dealership said this is considered normal. Dealership test drove vehicle with me and confirmed hearing the noise. This issue is potentially a faulty axle and or CV. This is potentially a safety risk as a can cause unstable driving, resulting in injury or death.

Additional Notes:

Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a "known good" vehicle which reproduced the same sound. Dealership said this is considered normal. Dealership test drove vehicle with me and confirmed hearing the noise. This issue is potentially a faulty axle and or CV. This is potentially a safety risk as a can cause unstable driving, resulting in injury or death.

Manufacturer: HONDA
Mfg Campaign: 11636417
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636417 Other
Jan 17, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a "known good" vehicle which reproduced the same sound. Dealership said this is considered normal. Dealership test drove vehicle with me and confirmed hearing the noise. This issue is potentially a faulty axle and or CV. This is potentially a safety risk as a can cause unstable driving, resulting in injury or death.

Corrective Action:

Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a "known good" vehicle which reproduced the same sound. Dealership said this is considered normal. Dealership test drove vehicle with me and confirmed hearing the noise. This issue is potentially a faulty axle and or CV. This is potentially a safety risk as a can cause unstable driving, resulting in injury or death.

Additional Notes:

Vehicle makes clicking noise in driver side front wheel area when making a sharp left turn and moving vehicle from a stopped or parked position. Vehicle was taken to dealership for inspection and was told by dealership that the issue was compared to a "known good" vehicle which reproduced the same sound. Dealership said this is considered normal. Dealership test drove vehicle with me and confirmed hearing the noise. This issue is potentially a faulty axle and or CV. This is potentially a safety risk as a can cause unstable driving, resulting in injury or death.

Manufacturer: HONDA
Mfg Campaign: 11636417
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636421 Other
Jan 17, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

My brakes were mushy when braking. Warning notices on the dash for servicing brakes and other related brake systems came up. At one point I couldn't come to a full stop. Issue first noticed 9/26/24. Dropped the car off at the dealer 10/8/24 and it sat for four months waiting the brake master cylinder. Picked up on 1/9/25. So far the brakes are working fine. I am now noticing a clicking sound coming from the front end when steering.

Corrective Action:

My brakes were mushy when braking. Warning notices on the dash for servicing brakes and other related brake systems came up. At one point I couldn't come to a full stop. Issue first noticed 9/26/24. Dropped the car off at the dealer 10/8/24 and it sat for four months waiting the brake master cylinder. Picked up on 1/9/25. So far the brakes are working fine. I am now noticing a clicking sound coming from the front end when steering.

Additional Notes:

My brakes were mushy when braking. Warning notices on the dash for servicing brakes and other related brake systems came up. At one point I couldn't come to a full stop. Issue first noticed 9/26/24. Dropped the car off at the dealer 10/8/24 and it sat for four months waiting the brake master cylinder. Picked up on 1/9/25. So far the brakes are working fine. I am now noticing a clicking sound coming from the front end when steering.

Manufacturer: HONDA
Mfg Campaign: 11636421
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636421 Other
Jan 17, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My brakes were mushy when braking. Warning notices on the dash for servicing brakes and other related brake systems came up. At one point I couldn't come to a full stop. Issue first noticed 9/26/24. Dropped the car off at the dealer 10/8/24 and it sat for four months waiting the brake master cylinder. Picked up on 1/9/25. So far the brakes are working fine. I am now noticing a clicking sound coming from the front end when steering.

Corrective Action:

My brakes were mushy when braking. Warning notices on the dash for servicing brakes and other related brake systems came up. At one point I couldn't come to a full stop. Issue first noticed 9/26/24. Dropped the car off at the dealer 10/8/24 and it sat for four months waiting the brake master cylinder. Picked up on 1/9/25. So far the brakes are working fine. I am now noticing a clicking sound coming from the front end when steering.

Additional Notes:

My brakes were mushy when braking. Warning notices on the dash for servicing brakes and other related brake systems came up. At one point I couldn't come to a full stop. Issue first noticed 9/26/24. Dropped the car off at the dealer 10/8/24 and it sat for four months waiting the brake master cylinder. Picked up on 1/9/25. So far the brakes are working fine. I am now noticing a clicking sound coming from the front end when steering.

Manufacturer: HONDA
Mfg Campaign: 11636421
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636423 Other
Jan 17, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks.

Corrective Action:

The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks.

Additional Notes:

The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks.

Manufacturer: HONDA
Mfg Campaign: 11636423
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636423 Other
Jan 17, 2025
Defect Description:

STEERING

Potential Consequences:

The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks.

Corrective Action:

The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks.

Additional Notes:

The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks.

Manufacturer: HONDA
Mfg Campaign: 11636423
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636423 Other
Jan 17, 2025
Defect Description:

SUSPENSION

Potential Consequences:

The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks.

Corrective Action:

The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks.

Additional Notes:

The car makes a clicking noise when turning left or right under acceleration or deceleration. The seems to be a low droning sound when turning right at moderate speed. No lamps or messages of any error is displayed. Dealer inspected and confined the noise but did not specify a permanent fix. The back order part to attempt repair is a driver's CV axle. The part is said to be back ordered about 3 weeks.

Manufacturer: HONDA
Mfg Campaign: 11636423
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636426 Other
Jan 17, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The car just emergency brakes for no reason. This is an issue because what it decides to break one day while another car is near by or I am on the highway. Also, there is a cv joint clicking issue and there was a red car with a ! That popped up too, when I took it to the dealership they were no help.

Corrective Action:

The car just emergency brakes for no reason. This is an issue because what it decides to break one day while another car is near by or I am on the highway. Also, there is a cv joint clicking issue and there was a red car with a ! That popped up too, when I took it to the dealership they were no help.

Additional Notes:

The car just emergency brakes for no reason. This is an issue because what it decides to break one day while another car is near by or I am on the highway. Also, there is a cv joint clicking issue and there was a red car with a ! That popped up too, when I took it to the dealership they were no help.

Manufacturer: HONDA
Mfg Campaign: 11636426
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636426 Other
Jan 17, 2025
Defect Description:

STEERING

Potential Consequences:

The car just emergency brakes for no reason. This is an issue because what it decides to break one day while another car is near by or I am on the highway. Also, there is a cv joint clicking issue and there was a red car with a ! That popped up too, when I took it to the dealership they were no help.

Corrective Action:

The car just emergency brakes for no reason. This is an issue because what it decides to break one day while another car is near by or I am on the highway. Also, there is a cv joint clicking issue and there was a red car with a ! That popped up too, when I took it to the dealership they were no help.

Additional Notes:

The car just emergency brakes for no reason. This is an issue because what it decides to break one day while another car is near by or I am on the highway. Also, there is a cv joint clicking issue and there was a red car with a ! That popped up too, when I took it to the dealership they were no help.

Manufacturer: HONDA
Mfg Campaign: 11636426
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636432 Other
Jan 17, 2025
Defect Description:

SUSPENSION

Potential Consequences:

Car has only 4,000 miles and the CV axels make a grinding noise when turning. Also the emergency braking will randomly go off when reversing the car.

Corrective Action:

Car has only 4,000 miles and the CV axels make a grinding noise when turning. Also the emergency braking will randomly go off when reversing the car.

Additional Notes:

Car has only 4,000 miles and the CV axels make a grinding noise when turning. Also the emergency braking will randomly go off when reversing the car.

Manufacturer: HONDA
Mfg Campaign: 11636432
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636432 Other
Jan 17, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Car has only 4,000 miles and the CV axels make a grinding noise when turning. Also the emergency braking will randomly go off when reversing the car.

Corrective Action:

Car has only 4,000 miles and the CV axels make a grinding noise when turning. Also the emergency braking will randomly go off when reversing the car.

Additional Notes:

Car has only 4,000 miles and the CV axels make a grinding noise when turning. Also the emergency braking will randomly go off when reversing the car.

Manufacturer: HONDA
Mfg Campaign: 11636432
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636435 Other
Jan 17, 2025
Defect Description:

STEERING

Potential Consequences:

There is a clicking noise that started when turning left. The sound comes from the front of the vehicle. I think it's tied to the steering, because it changes with me turning the steering wheel. I have not contacted the dealer as according to online information there's no fix available.

Corrective Action:

There is a clicking noise that started when turning left. The sound comes from the front of the vehicle. I think it's tied to the steering, because it changes with me turning the steering wheel. I have not contacted the dealer as according to online information there's no fix available.

Additional Notes:

There is a clicking noise that started when turning left. The sound comes from the front of the vehicle. I think it's tied to the steering, because it changes with me turning the steering wheel. I have not contacted the dealer as according to online information there's no fix available.

Manufacturer: HONDA
Mfg Campaign: 11636435
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636436 Other
Jan 17, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The Honda link app frequently does not connect to my iPhone to remotely unlock my car. If I am locked out with the keys inside I would not safely get into the vehicle. I hope Honda will fix this issue. The HondaLink app is basically terrible and I give up with the connection after several attempts.

Corrective Action:

The Honda link app frequently does not connect to my iPhone to remotely unlock my car. If I am locked out with the keys inside I would not safely get into the vehicle. I hope Honda will fix this issue. The HondaLink app is basically terrible and I give up with the connection after several attempts.

Additional Notes:

The Honda link app frequently does not connect to my iPhone to remotely unlock my car. If I am locked out with the keys inside I would not safely get into the vehicle. I hope Honda will fix this issue. The HondaLink app is basically terrible and I give up with the connection after several attempts.

Manufacturer: HONDA
Mfg Campaign: 11636436
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636437 Other
Jan 17, 2025
Defect Description:

STEERING

Potential Consequences:

Unknown other than noise and knocking

Corrective Action:

Unknown other than noise and knocking

Additional Notes:

Unknown other than noise and knocking

Manufacturer: HONDA
Mfg Campaign: 11636437
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Honda (american Honda Motor Co.)
Campaign: 11636437 Other
Jan 17, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Unknown other than noise and knocking

Corrective Action:

Unknown other than noise and knocking

Additional Notes:

Unknown other than noise and knocking

Manufacturer: HONDA
Mfg Campaign: 11636437
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025

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