Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SC327
Recall Date: Nov 18, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC302
Recall Date: Mar 14, 2024
Kia Motors America
Safety Issue:
Kia Motor America (Kia) is recalling certain 2022 EV6 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC236
Recall Date: May 11, 2022
Consumer Complaints
257 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Heard a loud pop noise as I was driving. Check Electrical System warning immediately flashed on the dash and vehicle slowed down while I was driving. Moments later, vehicle entered "turtle mode" allowing for restricted speeds. Vehicle then flashed error message about 12V battery having low charge. Vehicle continued to reduce maximum speed until it came to a stop minutes later. No previous symptoms and all TSBs and recalls had been performed on the vehicle. Tow truck was necessary to get the vehicle to a dealer. Vehicle currently with the dealer awaiting assessment and diagnostics.
Corrective Action:
Heard a loud pop noise as I was driving. Check Electrical System warning immediately flashed on the dash and vehicle slowed down while I was driving. Moments later, vehicle entered "turtle mode" allowing for restricted speeds. Vehicle then flashed error message about 12V battery having low charge. Vehicle continued to reduce maximum speed until it came to a stop minutes later. No previous symptoms and all TSBs and recalls had been performed on the vehicle. Tow truck was necessary to get the vehicle to a dealer. Vehicle currently with the dealer awaiting assessment and diagnostics.
Additional Notes:
Heard a loud pop noise as I was driving. Check Electrical System warning immediately flashed on the dash and vehicle slowed down while I was driving. Moments later, vehicle entered "turtle mode" allowing for restricted speeds. Vehicle then flashed error message about 12V battery having low charge. Vehicle continued to reduce maximum speed until it came to a stop minutes later. No previous symptoms and all TSBs and recalls had been performed on the vehicle. Tow truck was necessary to get the vehicle to a dealer. Vehicle currently with the dealer awaiting assessment and diagnostics.
Mfg Campaign: 11578756
Recall Date: Mar 21, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Premature failure (23 months) of the 12 volt battery Dealer unwilling to replace battery under 3-year warranty Vehicle taken to dealership - supposedly submitted to tech support under case# 16248382 (see attached)
Corrective Action:
Premature failure (23 months) of the 12 volt battery Dealer unwilling to replace battery under 3-year warranty Vehicle taken to dealership - supposedly submitted to tech support under case# 16248382 (see attached)
Additional Notes:
Premature failure (23 months) of the 12 volt battery Dealer unwilling to replace battery under 3-year warranty Vehicle taken to dealership - supposedly submitted to tech support under case# 16248382 (see attached)
Mfg Campaign: 11577549
Recall Date: Mar 15, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
12v battery died suddenly, prematurely, and unexpectedly while driving at highway speeds. All vehicle safety functions failed and car immediately lost all power. Was able to pull over safely at which point vehicle shut it self off and would not start again
Corrective Action:
12v battery died suddenly, prematurely, and unexpectedly while driving at highway speeds. All vehicle safety functions failed and car immediately lost all power. Was able to pull over safely at which point vehicle shut it self off and would not start again
Additional Notes:
12v battery died suddenly, prematurely, and unexpectedly while driving at highway speeds. All vehicle safety functions failed and car immediately lost all power. Was able to pull over safely at which point vehicle shut it self off and would not start again
Mfg Campaign: 11577024
Recall Date: Mar 12, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving at normal road speeds, the vehicle suddenly lost all electronics (infotainment, air conditioning, dash). After 2-3 minutes these systems came back online but the car continued to have a warning light for the Lane Keeping system not functioning. This warning now comes on periodically after this incident
Corrective Action:
While driving at normal road speeds, the vehicle suddenly lost all electronics (infotainment, air conditioning, dash). After 2-3 minutes these systems came back online but the car continued to have a warning light for the Lane Keeping system not functioning. This warning now comes on periodically after this incident
Additional Notes:
While driving at normal road speeds, the vehicle suddenly lost all electronics (infotainment, air conditioning, dash). After 2-3 minutes these systems came back online but the car continued to have a warning light for the Lane Keeping system not functioning. This warning now comes on periodically after this incident
Mfg Campaign: 11576576
Recall Date: Mar 11, 2024
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
While driving at normal road speeds, the vehicle suddenly lost all electronics (infotainment, air conditioning, dash). After 2-3 minutes these systems came back online but the car continued to have a warning light for the Lane Keeping system not functioning. This warning now comes on periodically after this incident
Corrective Action:
While driving at normal road speeds, the vehicle suddenly lost all electronics (infotainment, air conditioning, dash). After 2-3 minutes these systems came back online but the car continued to have a warning light for the Lane Keeping system not functioning. This warning now comes on periodically after this incident
Additional Notes:
While driving at normal road speeds, the vehicle suddenly lost all electronics (infotainment, air conditioning, dash). After 2-3 minutes these systems came back online but the car continued to have a warning light for the Lane Keeping system not functioning. This warning now comes on periodically after this incident
Mfg Campaign: 11576576
Recall Date: Mar 11, 2024
Kia America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
While driving at normal road speeds, the vehicle suddenly lost all electronics (infotainment, air conditioning, dash). After 2-3 minutes these systems came back online but the car continued to have a warning light for the Lane Keeping system not functioning. This warning now comes on periodically after this incident
Corrective Action:
While driving at normal road speeds, the vehicle suddenly lost all electronics (infotainment, air conditioning, dash). After 2-3 minutes these systems came back online but the car continued to have a warning light for the Lane Keeping system not functioning. This warning now comes on periodically after this incident
Additional Notes:
While driving at normal road speeds, the vehicle suddenly lost all electronics (infotainment, air conditioning, dash). After 2-3 minutes these systems came back online but the car continued to have a warning light for the Lane Keeping system not functioning. This warning now comes on periodically after this incident
Mfg Campaign: 11576576
Recall Date: Mar 11, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving my car on March 7th, 2024 around 2:30pm an error message popped up "Stop vehicle and check power supply" and speed of the car was noticeably limited. Thankfully I was able to pull to side of the road and called road side assistance as car was undrivable, the 12 volt battery was completely dead. When tow truck arrived, a jump park was required to put car into neutral in order to get onto tow truck. If this happened in a freeway this could be a risk if we are not able to stop at a safe location. Towing services was able to tow my car to the dealership about 15 minutes away, upon unloading vehicle onto lot, taking an Uber home as no loaners are available, asked the next day about getting car into diagnosis and was told that it would take 2 weeks to get in to be looked at, and now it sits until they are able to diagnose a known problem, even the sales manager at this dealership has had same issue on 3 different EV6's. He assured me they know what to look for when it comes to the issue. After doing some research this issue, it is a well known issue with Hyundai/Kia cars and it looks like the ICCU module needs to be replaced. And Hyundai/Kia EVs and was supposedly addressed in a recall done in late September of last year, yet I have gone back and made a complaint with Kia regarding this issue, but in their eyes it was fixed in the recall. This new issue now goes under same case number associated with the charging interrupted error, where charging stops after 10 mins, took to dealership had the update done and still same issue. Continued to have problems charging on level 2 charger, even at a lowered amps. Lowering the amount that is recommended by the manufacturer and still having the same issue. Thank You.
Corrective Action:
While driving my car on March 7th, 2024 around 2:30pm an error message popped up "Stop vehicle and check power supply" and speed of the car was noticeably limited. Thankfully I was able to pull to side of the road and called road side assistance as car was undrivable, the 12 volt battery was completely dead. When tow truck arrived, a jump park was required to put car into neutral in order to get onto tow truck. If this happened in a freeway this could be a risk if we are not able to stop at a safe location. Towing services was able to tow my car to the dealership about 15 minutes away, upon unloading vehicle onto lot, taking an Uber home as no loaners are available, asked the next day about getting car into diagnosis and was told that it would take 2 weeks to get in to be looked at, and now it sits until they are able to diagnose a known problem, even the sales manager at this dealership has had same issue on 3 different EV6's. He assured me they know what to look for when it comes to the issue. After doing some research this issue, it is a well known issue with Hyundai/Kia cars and it looks like the ICCU module needs to be replaced. And Hyundai/Kia EVs and was supposedly addressed in a recall done in late September of last year, yet I have gone back and made a complaint with Kia regarding this issue, but in their eyes it was fixed in the recall. This new issue now goes under same case number associated with the charging interrupted error, where charging stops after 10 mins, took to dealership had the update done and still same issue. Continued to have problems charging on level 2 charger, even at a lowered amps. Lowering the amount that is recommended by the manufacturer and still having the same issue. Thank You.
Additional Notes:
While driving my car on March 7th, 2024 around 2:30pm an error message popped up "Stop vehicle and check power supply" and speed of the car was noticeably limited. Thankfully I was able to pull to side of the road and called road side assistance as car was undrivable, the 12 volt battery was completely dead. When tow truck arrived, a jump park was required to put car into neutral in order to get onto tow truck. If this happened in a freeway this could be a risk if we are not able to stop at a safe location. Towing services was able to tow my car to the dealership about 15 minutes away, upon unloading vehicle onto lot, taking an Uber home as no loaners are available, asked the next day about getting car into diagnosis and was told that it would take 2 weeks to get in to be looked at, and now it sits until they are able to diagnose a known problem, even the sales manager at this dealership has had same issue on 3 different EV6's. He assured me they know what to look for when it comes to the issue. After doing some research this issue, it is a well known issue with Hyundai/Kia cars and it looks like the ICCU module needs to be replaced. And Hyundai/Kia EVs and was supposedly addressed in a recall done in late September of last year, yet I have gone back and made a complaint with Kia regarding this issue, but in their eyes it was fixed in the recall. This new issue now goes under same case number associated with the charging interrupted error, where charging stops after 10 mins, took to dealership had the update done and still same issue. Continued to have problems charging on level 2 charger, even at a lowered amps. Lowering the amount that is recommended by the manufacturer and still having the same issue. Thank You.
Mfg Campaign: 11576702
Recall Date: Mar 11, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving my car on March 7th, 2024 around 2:30pm an error message popped up "Stop vehicle and check power supply" and speed of the car was noticeably limited. Thankfully I was able to pull to side of the road and called road side assistance as car was undrivable, the 12 volt battery was completely dead. When tow truck arrived, a jump park was required to put car into neutral in order to get onto tow truck. If this happened in a freeway this could be a risk if we are not able to stop at a safe location. Towing services was able to tow my car to the dealership about 15 minutes away, upon unloading vehicle onto lot, taking an Uber home as no loaners are available, asked the next day about getting car into diagnosis and was told that it would take 2 weeks to get in to be looked at, and now it sits until they are able to diagnose a known problem, even the sales manager at this dealership has had same issue on 3 different EV6's. He assured me they know what to look for when it comes to the issue. After doing some research this issue, it is a well known issue with Hyundai/Kia cars and it looks like the ICCU module needs to be replaced. And Hyundai/Kia EVs and was supposedly addressed in a recall done in late September of last year, yet I have gone back and made a complaint with Kia regarding this issue, but in their eyes it was fixed in the recall. This new issue now goes under same case number associated with the charging interrupted error, where charging stops after 10 mins, took to dealership had the update done and still same issue. Continued to have problems charging on level 2 charger, even at a lowered amps. Lowering the amount that is recommended by the manufacturer and still having the same issue. Thank You.
Corrective Action:
While driving my car on March 7th, 2024 around 2:30pm an error message popped up "Stop vehicle and check power supply" and speed of the car was noticeably limited. Thankfully I was able to pull to side of the road and called road side assistance as car was undrivable, the 12 volt battery was completely dead. When tow truck arrived, a jump park was required to put car into neutral in order to get onto tow truck. If this happened in a freeway this could be a risk if we are not able to stop at a safe location. Towing services was able to tow my car to the dealership about 15 minutes away, upon unloading vehicle onto lot, taking an Uber home as no loaners are available, asked the next day about getting car into diagnosis and was told that it would take 2 weeks to get in to be looked at, and now it sits until they are able to diagnose a known problem, even the sales manager at this dealership has had same issue on 3 different EV6's. He assured me they know what to look for when it comes to the issue. After doing some research this issue, it is a well known issue with Hyundai/Kia cars and it looks like the ICCU module needs to be replaced. And Hyundai/Kia EVs and was supposedly addressed in a recall done in late September of last year, yet I have gone back and made a complaint with Kia regarding this issue, but in their eyes it was fixed in the recall. This new issue now goes under same case number associated with the charging interrupted error, where charging stops after 10 mins, took to dealership had the update done and still same issue. Continued to have problems charging on level 2 charger, even at a lowered amps. Lowering the amount that is recommended by the manufacturer and still having the same issue. Thank You.
Additional Notes:
While driving my car on March 7th, 2024 around 2:30pm an error message popped up "Stop vehicle and check power supply" and speed of the car was noticeably limited. Thankfully I was able to pull to side of the road and called road side assistance as car was undrivable, the 12 volt battery was completely dead. When tow truck arrived, a jump park was required to put car into neutral in order to get onto tow truck. If this happened in a freeway this could be a risk if we are not able to stop at a safe location. Towing services was able to tow my car to the dealership about 15 minutes away, upon unloading vehicle onto lot, taking an Uber home as no loaners are available, asked the next day about getting car into diagnosis and was told that it would take 2 weeks to get in to be looked at, and now it sits until they are able to diagnose a known problem, even the sales manager at this dealership has had same issue on 3 different EV6's. He assured me they know what to look for when it comes to the issue. After doing some research this issue, it is a well known issue with Hyundai/Kia cars and it looks like the ICCU module needs to be replaced. And Hyundai/Kia EVs and was supposedly addressed in a recall done in late September of last year, yet I have gone back and made a complaint with Kia regarding this issue, but in their eyes it was fixed in the recall. This new issue now goes under same case number associated with the charging interrupted error, where charging stops after 10 mins, took to dealership had the update done and still same issue. Continued to have problems charging on level 2 charger, even at a lowered amps. Lowering the amount that is recommended by the manufacturer and still having the same issue. Thank You.
Mfg Campaign: 11576702
Recall Date: Mar 11, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving my car on March 7th, 2024 around 2:30pm an error message popped up "Stop vehicle and check power supply" and speed of the car was noticeably limited. Thankfully I was able to pull to side of the road and called road side assistance as car was undrivable, the 12 volt battery was completely dead. When tow truck arrived, a jump park was required to put car into neutral in order to get onto tow truck. If this happened in a freeway this could be a risk if we are not able to stop at a safe location. Towing services was able to tow my car to the dealership about 15 minutes away, upon unloading vehicle onto lot, taking an Uber home as no loaners are available, asked the next day about getting car into diagnosis and was told that it would take 2 weeks to get in to be looked at, and now it sits until they are able to diagnose a known problem, even the sales manager at this dealership has had same issue on 3 different EV6's. He assured me they know what to look for when it comes to the issue. After doing some research this issue, it is a well known issue with Hyundai/Kia cars and it looks like the ICCU module needs to be replaced. And Hyundai/Kia EVs and was supposedly addressed in a recall done in late September of last year, yet I have gone back and made a complaint with Kia regarding this issue, but in their eyes it was fixed in the recall. This new issue now goes under same case number associated with the charging interrupted error, where charging stops after 10 mins, took to dealership had the update done and still same issue. Continued to have problems charging on level 2 charger, even at a lowered amps. Lowering the amount that is recommended by the manufacturer and still having the same issue. Thank You.
Corrective Action:
While driving my car on March 7th, 2024 around 2:30pm an error message popped up "Stop vehicle and check power supply" and speed of the car was noticeably limited. Thankfully I was able to pull to side of the road and called road side assistance as car was undrivable, the 12 volt battery was completely dead. When tow truck arrived, a jump park was required to put car into neutral in order to get onto tow truck. If this happened in a freeway this could be a risk if we are not able to stop at a safe location. Towing services was able to tow my car to the dealership about 15 minutes away, upon unloading vehicle onto lot, taking an Uber home as no loaners are available, asked the next day about getting car into diagnosis and was told that it would take 2 weeks to get in to be looked at, and now it sits until they are able to diagnose a known problem, even the sales manager at this dealership has had same issue on 3 different EV6's. He assured me they know what to look for when it comes to the issue. After doing some research this issue, it is a well known issue with Hyundai/Kia cars and it looks like the ICCU module needs to be replaced. And Hyundai/Kia EVs and was supposedly addressed in a recall done in late September of last year, yet I have gone back and made a complaint with Kia regarding this issue, but in their eyes it was fixed in the recall. This new issue now goes under same case number associated with the charging interrupted error, where charging stops after 10 mins, took to dealership had the update done and still same issue. Continued to have problems charging on level 2 charger, even at a lowered amps. Lowering the amount that is recommended by the manufacturer and still having the same issue. Thank You.
Additional Notes:
While driving my car on March 7th, 2024 around 2:30pm an error message popped up "Stop vehicle and check power supply" and speed of the car was noticeably limited. Thankfully I was able to pull to side of the road and called road side assistance as car was undrivable, the 12 volt battery was completely dead. When tow truck arrived, a jump park was required to put car into neutral in order to get onto tow truck. If this happened in a freeway this could be a risk if we are not able to stop at a safe location. Towing services was able to tow my car to the dealership about 15 minutes away, upon unloading vehicle onto lot, taking an Uber home as no loaners are available, asked the next day about getting car into diagnosis and was told that it would take 2 weeks to get in to be looked at, and now it sits until they are able to diagnose a known problem, even the sales manager at this dealership has had same issue on 3 different EV6's. He assured me they know what to look for when it comes to the issue. After doing some research this issue, it is a well known issue with Hyundai/Kia cars and it looks like the ICCU module needs to be replaced. And Hyundai/Kia EVs and was supposedly addressed in a recall done in late September of last year, yet I have gone back and made a complaint with Kia regarding this issue, but in their eyes it was fixed in the recall. This new issue now goes under same case number associated with the charging interrupted error, where charging stops after 10 mins, took to dealership had the update done and still same issue. Continued to have problems charging on level 2 charger, even at a lowered amps. Lowering the amount that is recommended by the manufacturer and still having the same issue. Thank You.
Mfg Campaign: 11576702
Recall Date: Mar 11, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When driving at 35 mph on level ground, a loud "pop" was heard and the vehicle immediately lost power and warning messages having to do with the 12V system appeared on the instrument panel warning that the car needed to be pulled over in a safe spot and turned off. The vehicle was transported to a local KIA dealer via flatbed and has now been at the dealer for more than 30 day. So far, the 12V battery, the ICCU, the inverter and ICCU fuse have been replaced.
Corrective Action:
When driving at 35 mph on level ground, a loud "pop" was heard and the vehicle immediately lost power and warning messages having to do with the 12V system appeared on the instrument panel warning that the car needed to be pulled over in a safe spot and turned off. The vehicle was transported to a local KIA dealer via flatbed and has now been at the dealer for more than 30 day. So far, the 12V battery, the ICCU, the inverter and ICCU fuse have been replaced.
Additional Notes:
When driving at 35 mph on level ground, a loud "pop" was heard and the vehicle immediately lost power and warning messages having to do with the 12V system appeared on the instrument panel warning that the car needed to be pulled over in a safe spot and turned off. The vehicle was transported to a local KIA dealer via flatbed and has now been at the dealer for more than 30 day. So far, the 12V battery, the ICCU, the inverter and ICCU fuse have been replaced.
Mfg Campaign: 11576449
Recall Date: Mar 10, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving at 35 mph on level ground, a loud "pop" was heard and the vehicle immediately lost power and warning messages having to do with the 12V system appeared on the instrument panel warning that the car needed to be pulled over in a safe spot and turned off. The vehicle was transported to a local KIA dealer via flatbed and has now been at the dealer for more than 30 day. So far, the 12V battery, the ICCU, the inverter and ICCU fuse have been replaced.
Corrective Action:
When driving at 35 mph on level ground, a loud "pop" was heard and the vehicle immediately lost power and warning messages having to do with the 12V system appeared on the instrument panel warning that the car needed to be pulled over in a safe spot and turned off. The vehicle was transported to a local KIA dealer via flatbed and has now been at the dealer for more than 30 day. So far, the 12V battery, the ICCU, the inverter and ICCU fuse have been replaced.
Additional Notes:
When driving at 35 mph on level ground, a loud "pop" was heard and the vehicle immediately lost power and warning messages having to do with the 12V system appeared on the instrument panel warning that the car needed to be pulled over in a safe spot and turned off. The vehicle was transported to a local KIA dealer via flatbed and has now been at the dealer for more than 30 day. So far, the 12V battery, the ICCU, the inverter and ICCU fuse have been replaced.
Mfg Campaign: 11576449
Recall Date: Mar 10, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, EV vehicle suddenly lost most of its power. Normal driving on 45 mph street until came to stop light. Would not accelerate over 28 mph upon light changing to green. 12v battery warning light came on.
Corrective Action:
While driving, EV vehicle suddenly lost most of its power. Normal driving on 45 mph street until came to stop light. Would not accelerate over 28 mph upon light changing to green. 12v battery warning light came on.
Additional Notes:
While driving, EV vehicle suddenly lost most of its power. Normal driving on 45 mph street until came to stop light. Would not accelerate over 28 mph upon light changing to green. 12v battery warning light came on.
Mfg Campaign: 11576389
Recall Date: Mar 9, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving, EV vehicle suddenly lost most of its power. Normal driving on 45 mph street until came to stop light. Would not accelerate over 28 mph upon light changing to green. 12v battery warning light came on.
Corrective Action:
While driving, EV vehicle suddenly lost most of its power. Normal driving on 45 mph street until came to stop light. Would not accelerate over 28 mph upon light changing to green. 12v battery warning light came on.
Additional Notes:
While driving, EV vehicle suddenly lost most of its power. Normal driving on 45 mph street until came to stop light. Would not accelerate over 28 mph upon light changing to green. 12v battery warning light came on.
Mfg Campaign: 11576389
Recall Date: Mar 9, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving, EV vehicle suddenly lost most of its power. Normal driving on 45 mph street until came to stop light. Would not accelerate over 28 mph upon light changing to green. 12v battery warning light came on.
Corrective Action:
While driving, EV vehicle suddenly lost most of its power. Normal driving on 45 mph street until came to stop light. Would not accelerate over 28 mph upon light changing to green. 12v battery warning light came on.
Additional Notes:
While driving, EV vehicle suddenly lost most of its power. Normal driving on 45 mph street until came to stop light. Would not accelerate over 28 mph upon light changing to green. 12v battery warning light came on.
Mfg Campaign: 11576389
Recall Date: Mar 9, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving my car on [XXX] around [XXX] an error message popped up "Stop vehicle and check power supply" and speed of the car started to decline. I could not drive more than 20mph on a main street that had a speed limit of 35 mph. Thankfully I was able to park at a Ralphs in a safe place before the car died. The 12 Volt battery died. If this happened in a freeway this could be a risk if we are not able to stop at a safe location. Towing services was able to tow my car home but I had to keep a portable jumper connected to the car so I can move the car on the flatbed since I couldn't put the car in Neutral for towing. I replaced the 12 Volt battery the next day, but the issue persists and the next available appointment is on April 1st. Upon researching this issue, it is a well known issue with Hyundai/Kia cars and it looks like the ICCU module needs to be replaced. Please look into this issue. Here are some links for reference: [XXX] [XXX] Thank You. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving my car on [XXX] around [XXX] an error message popped up "Stop vehicle and check power supply" and speed of the car started to decline. I could not drive more than 20mph on a main street that had a speed limit of 35 mph. Thankfully I was able to park at a Ralphs in a safe place before the car died. The 12 Volt battery died. If this happened in a freeway this could be a risk if we are not able to stop at a safe location. Towing services was able to tow my car home but I had to keep a portable jumper connected to the car so I can move the car on the flatbed since I couldn't put the car in Neutral for towing. I replaced the 12 Volt battery the next day, but the issue persists and the next available appointment is on April 1st. Upon researching this issue, it is a well known issue with Hyundai/Kia cars and it looks like the ICCU module needs to be replaced. Please look into this issue. Here are some links for reference: [XXX] [XXX] Thank You. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving my car on [XXX] around [XXX] an error message popped up "Stop vehicle and check power supply" and speed of the car started to decline. I could not drive more than 20mph on a main street that had a speed limit of 35 mph. Thankfully I was able to park at a Ralphs in a safe place before the car died. The 12 Volt battery died. If this happened in a freeway this could be a risk if we are not able to stop at a safe location. Towing services was able to tow my car home but I had to keep a portable jumper connected to the car so I can move the car on the flatbed since I couldn't put the car in Neutral for towing. I replaced the 12 Volt battery the next day, but the issue persists and the next available appointment is on April 1st. Upon researching this issue, it is a well known issue with Hyundai/Kia cars and it looks like the ICCU module needs to be replaced. Please look into this issue. Here are some links for reference: [XXX] [XXX] Thank You. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576403
Recall Date: Mar 9, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Charging stops after 10 mins, took to dealership had the update done. Still continue to have problems charing on level 2 charger. Lowered the amps on charger. Lowered the amount fully in recommended by the manufacturer still have the same issue.
Corrective Action:
Charging stops after 10 mins, took to dealership had the update done. Still continue to have problems charing on level 2 charger. Lowered the amps on charger. Lowered the amount fully in recommended by the manufacturer still have the same issue.
Additional Notes:
Charging stops after 10 mins, took to dealership had the update done. Still continue to have problems charing on level 2 charger. Lowered the amps on charger. Lowered the amount fully in recommended by the manufacturer still have the same issue.
Mfg Campaign: 11576134
Recall Date: Mar 8, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
12 Battery drains out so fast and so often . Even if it is charged overnight externally . it drains out so fast that after driving some distance and after switching off , it does not come back up and we cannot start the car and have to use a jumper to start the car . My car is car dealer for 2 weeks and they are unable to find fix , though they have opened a ticket with Kia Tech and they have 7 such cars as of today facing the same issue.
Corrective Action:
12 Battery drains out so fast and so often . Even if it is charged overnight externally . it drains out so fast that after driving some distance and after switching off , it does not come back up and we cannot start the car and have to use a jumper to start the car . My car is car dealer for 2 weeks and they are unable to find fix , though they have opened a ticket with Kia Tech and they have 7 such cars as of today facing the same issue.
Additional Notes:
12 Battery drains out so fast and so often . Even if it is charged overnight externally . it drains out so fast that after driving some distance and after switching off , it does not come back up and we cannot start the car and have to use a jumper to start the car . My car is car dealer for 2 weeks and they are unable to find fix , though they have opened a ticket with Kia Tech and they have 7 such cars as of today facing the same issue.
Mfg Campaign: 11575455
Recall Date: Mar 5, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car suddenly lost power and stalled to a max speed of 22mph. The car showed a check electrical system please stop vehicle. This is a known issue with the NHTSA. The car was towed to the nearest Kia dealer - Airport Kia in Naples FL.
Corrective Action:
The car suddenly lost power and stalled to a max speed of 22mph. The car showed a check electrical system please stop vehicle. This is a known issue with the NHTSA. The car was towed to the nearest Kia dealer - Airport Kia in Naples FL.
Additional Notes:
The car suddenly lost power and stalled to a max speed of 22mph. The car showed a check electrical system please stop vehicle. This is a known issue with the NHTSA. The car was towed to the nearest Kia dealer - Airport Kia in Naples FL.
Mfg Campaign: 11572545
Recall Date: Feb 17, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car suddenly lost power and stalled to a max speed of 22mph. The car showed a check electrical system please stop vehicle. This is a known issue with the NHTSA. The car was towed to the nearest Kia dealer - Airport Kia in Naples FL.
Corrective Action:
The car suddenly lost power and stalled to a max speed of 22mph. The car showed a check electrical system please stop vehicle. This is a known issue with the NHTSA. The car was towed to the nearest Kia dealer - Airport Kia in Naples FL.
Additional Notes:
The car suddenly lost power and stalled to a max speed of 22mph. The car showed a check electrical system please stop vehicle. This is a known issue with the NHTSA. The car was towed to the nearest Kia dealer - Airport Kia in Naples FL.
Mfg Campaign: 11572545
Recall Date: Feb 17, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The car suddenly lost power and stalled to a max speed of 22mph. The car showed a check electrical system please stop vehicle. This is a known issue with the NHTSA. The car was towed to the nearest Kia dealer - Airport Kia in Naples FL.
Corrective Action:
The car suddenly lost power and stalled to a max speed of 22mph. The car showed a check electrical system please stop vehicle. This is a known issue with the NHTSA. The car was towed to the nearest Kia dealer - Airport Kia in Naples FL.
Additional Notes:
The car suddenly lost power and stalled to a max speed of 22mph. The car showed a check electrical system please stop vehicle. This is a known issue with the NHTSA. The car was towed to the nearest Kia dealer - Airport Kia in Naples FL.
Mfg Campaign: 11572545
Recall Date: Feb 17, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury