Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SC327
Recall Date: Nov 18, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC302
Recall Date: Mar 14, 2024
Kia Motors America
Safety Issue:
Kia Motor America (Kia) is recalling certain 2022 EV6 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC236
Recall Date: May 11, 2022
Consumer Complaints
257 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Getting check vehicle electrical system warning. Dealer does not read any error Getting multiple charging error faults, dealer does not read an error
Corrective Action:
Getting check vehicle electrical system warning. Dealer does not read any error Getting multiple charging error faults, dealer does not read an error
Additional Notes:
Getting check vehicle electrical system warning. Dealer does not read any error Getting multiple charging error faults, dealer does not read an error
Mfg Campaign: 11552131
Recall Date: Oct 26, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Getting check vehicle electrical system warning. Dealer does not read any error Getting multiple charging error faults, dealer does not read an error
Corrective Action:
Getting check vehicle electrical system warning. Dealer does not read any error Getting multiple charging error faults, dealer does not read an error
Additional Notes:
Getting check vehicle electrical system warning. Dealer does not read any error Getting multiple charging error faults, dealer does not read an error
Mfg Campaign: 11552131
Recall Date: Oct 26, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
car stopped and will not start. 2nd occurrence. 09-25-23 and 10-17-23
Corrective Action:
car stopped and will not start. 2nd occurrence. 09-25-23 and 10-17-23
Additional Notes:
car stopped and will not start. 2nd occurrence. 09-25-23 and 10-17-23
Mfg Campaign: 11550562
Recall Date: Oct 18, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car will cannot be charge as per advertised. It's stop charging after 45 min. and keeps repeating. Took the vehicle to dealership and they cannot solve the problem. I also wrote a letter to Kia of America via certified mail but no respond.
Corrective Action:
The car will cannot be charge as per advertised. It's stop charging after 45 min. and keeps repeating. Took the vehicle to dealership and they cannot solve the problem. I also wrote a letter to Kia of America via certified mail but no respond.
Additional Notes:
The car will cannot be charge as per advertised. It's stop charging after 45 min. and keeps repeating. Took the vehicle to dealership and they cannot solve the problem. I also wrote a letter to Kia of America via certified mail but no respond.
Mfg Campaign: 11550511
Recall Date: Oct 17, 2023
Kia America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The car will cannot be charge as per advertised. It's stop charging after 45 min. and keeps repeating. Took the vehicle to dealership and they cannot solve the problem. I also wrote a letter to Kia of America via certified mail but no respond.
Corrective Action:
The car will cannot be charge as per advertised. It's stop charging after 45 min. and keeps repeating. Took the vehicle to dealership and they cannot solve the problem. I also wrote a letter to Kia of America via certified mail but no respond.
Additional Notes:
The car will cannot be charge as per advertised. It's stop charging after 45 min. and keeps repeating. Took the vehicle to dealership and they cannot solve the problem. I also wrote a letter to Kia of America via certified mail but no respond.
Mfg Campaign: 11550511
Recall Date: Oct 17, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is a component, the ICCU, that is failing in a number of early cars. Who knows about the later ones? The 12v battery drains and the car won’t start. If the use is lucky, a jump start will get it to run enough to get to the dealer. Otherwise, a tow is in order. This can happen while the car is under way as well. Look at the Reddit ev6 forum and the Facebook EV6/EV9 forum. There are many stories about this problem.
Corrective Action:
There is a component, the ICCU, that is failing in a number of early cars. Who knows about the later ones? The 12v battery drains and the car won’t start. If the use is lucky, a jump start will get it to run enough to get to the dealer. Otherwise, a tow is in order. This can happen while the car is under way as well. Look at the Reddit ev6 forum and the Facebook EV6/EV9 forum. There are many stories about this problem.
Additional Notes:
There is a component, the ICCU, that is failing in a number of early cars. Who knows about the later ones? The 12v battery drains and the car won’t start. If the use is lucky, a jump start will get it to run enough to get to the dealer. Otherwise, a tow is in order. This can happen while the car is under way as well. Look at the Reddit ev6 forum and the Facebook EV6/EV9 forum. There are many stories about this problem.
Mfg Campaign: 11548853
Recall Date: Oct 7, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving home when I heard a loud pop in the back of the car then warning symbols pop saying the there is a issue with electrical system. Then it told me to pull of the road due to low power. I've been reading around heard about the iccu not charging the 12v battery while driving and lost all function when it dies.
Corrective Action:
I was driving home when I heard a loud pop in the back of the car then warning symbols pop saying the there is a issue with electrical system. Then it told me to pull of the road due to low power. I've been reading around heard about the iccu not charging the 12v battery while driving and lost all function when it dies.
Additional Notes:
I was driving home when I heard a loud pop in the back of the car then warning symbols pop saying the there is a issue with electrical system. Then it told me to pull of the road due to low power. I've been reading around heard about the iccu not charging the 12v battery while driving and lost all function when it dies.
Mfg Campaign: 11548148
Recall Date: Oct 4, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2022 Kia EV6. The contact stated that while driving approximately 30 MPH, the message "Speed Limit System Failure" was displayed, and the instrument cluster screen start to flash on and off before going blank. The vehicle started to lose motive power and then stalled. The vehicle was restarted but after driving approximately one mile the failure reoccurred and the vehicle stalled. The vehicle was towed to the local service center the vehicle was diagnosed and determined that the 12-Volt battery was faulty and needed to be replaced. The 12-Volt battery was replaced, and the vehicle was repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 72,000.
Corrective Action:
The contact owns a 2022 Kia EV6. The contact stated that while driving approximately 30 MPH, the message "Speed Limit System Failure" was displayed, and the instrument cluster screen start to flash on and off before going blank. The vehicle started to lose motive power and then stalled. The vehicle was restarted but after driving approximately one mile the failure reoccurred and the vehicle stalled. The vehicle was towed to the local service center the vehicle was diagnosed and determined that the 12-Volt battery was faulty and needed to be replaced. The 12-Volt battery was replaced, and the vehicle was repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 72,000.
Additional Notes:
The contact owns a 2022 Kia EV6. The contact stated that while driving approximately 30 MPH, the message "Speed Limit System Failure" was displayed, and the instrument cluster screen start to flash on and off before going blank. The vehicle started to lose motive power and then stalled. The vehicle was restarted but after driving approximately one mile the failure reoccurred and the vehicle stalled. The vehicle was towed to the local service center the vehicle was diagnosed and determined that the 12-Volt battery was faulty and needed to be replaced. The 12-Volt battery was replaced, and the vehicle was repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 72,000.
Mfg Campaign: 11547671
Recall Date: Oct 2, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
sometimes vehicle is not charging at 6.6Kw charging. it says unable to connect/not charging. I tried multiple times and multiple locations. Also, I informed the dealer (Kia Fremont) and they are keeping my vehicle from last 2 weeks and there is no communication about the status. [XXX] vin no. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
sometimes vehicle is not charging at 6.6Kw charging. it says unable to connect/not charging. I tried multiple times and multiple locations. Also, I informed the dealer (Kia Fremont) and they are keeping my vehicle from last 2 weeks and there is no communication about the status. [XXX] vin no. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
sometimes vehicle is not charging at 6.6Kw charging. it says unable to connect/not charging. I tried multiple times and multiple locations. Also, I informed the dealer (Kia Fremont) and they are keeping my vehicle from last 2 weeks and there is no communication about the status. [XXX] vin no. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11547548
Recall Date: Oct 1, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When car is on HDA mode. Drive assist. And speed under 20 miles on Highway. Car make sudden stops and it is also called ghost stop. Very dangerous and will likely to cause rear end collision.
Corrective Action:
When car is on HDA mode. Drive assist. And speed under 20 miles on Highway. Car make sudden stops and it is also called ghost stop. Very dangerous and will likely to cause rear end collision.
Additional Notes:
When car is on HDA mode. Drive assist. And speed under 20 miles on Highway. Car make sudden stops and it is also called ghost stop. Very dangerous and will likely to cause rear end collision.
Mfg Campaign: 11546521
Recall Date: Sep 26, 2023
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When car is on HDA mode. Drive assist. And speed under 20 miles on Highway. Car make sudden stops and it is also called ghost stop. Very dangerous and will likely to cause rear end collision.
Corrective Action:
When car is on HDA mode. Drive assist. And speed under 20 miles on Highway. Car make sudden stops and it is also called ghost stop. Very dangerous and will likely to cause rear end collision.
Additional Notes:
When car is on HDA mode. Drive assist. And speed under 20 miles on Highway. Car make sudden stops and it is also called ghost stop. Very dangerous and will likely to cause rear end collision.
Mfg Campaign: 11546521
Recall Date: Sep 26, 2023
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When car is on HDA mode. Drive assist. And speed under 20 miles on Highway. Car make sudden stops and it is also called ghost stop. Very dangerous and will likely to cause rear end collision.
Corrective Action:
When car is on HDA mode. Drive assist. And speed under 20 miles on Highway. Car make sudden stops and it is also called ghost stop. Very dangerous and will likely to cause rear end collision.
Additional Notes:
When car is on HDA mode. Drive assist. And speed under 20 miles on Highway. Car make sudden stops and it is also called ghost stop. Very dangerous and will likely to cause rear end collision.
Mfg Campaign: 11546521
Recall Date: Sep 26, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car 12v battery keep on dying after car is only one years old. Kia can not figure out why. I have to carry an emergency battery jumper with me at all times. This is an electric vehicle and when 12v battery dies. Vehicle loose all power.
Corrective Action:
Car 12v battery keep on dying after car is only one years old. Kia can not figure out why. I have to carry an emergency battery jumper with me at all times. This is an electric vehicle and when 12v battery dies. Vehicle loose all power.
Additional Notes:
Car 12v battery keep on dying after car is only one years old. Kia can not figure out why. I have to carry an emergency battery jumper with me at all times. This is an electric vehicle and when 12v battery dies. Vehicle loose all power.
Mfg Campaign: 11546522
Recall Date: Sep 26, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I continually have issues with the car not charging. I have taken it to the dealership and they "update the software" but I continue to have issues where my car only charges 10-15% at a time and continues to give me an alert "charge interrupted" but it does not tell me WHY the charge has been interrupted. I will set it to charge overnight but then wake up ready to go to work and my car only has 20% charge and I can't make my commute. I've had the same problem at public chargers. However, my partner has an electric Ford Mustang and his car has had no problems charging at home. I would say for the first 9 months of ownership this was not a problem with my EV6 it only began in the last 3-4 months but it happens almost every time I plug in.
Corrective Action:
I continually have issues with the car not charging. I have taken it to the dealership and they "update the software" but I continue to have issues where my car only charges 10-15% at a time and continues to give me an alert "charge interrupted" but it does not tell me WHY the charge has been interrupted. I will set it to charge overnight but then wake up ready to go to work and my car only has 20% charge and I can't make my commute. I've had the same problem at public chargers. However, my partner has an electric Ford Mustang and his car has had no problems charging at home. I would say for the first 9 months of ownership this was not a problem with my EV6 it only began in the last 3-4 months but it happens almost every time I plug in.
Additional Notes:
I continually have issues with the car not charging. I have taken it to the dealership and they "update the software" but I continue to have issues where my car only charges 10-15% at a time and continues to give me an alert "charge interrupted" but it does not tell me WHY the charge has been interrupted. I will set it to charge overnight but then wake up ready to go to work and my car only has 20% charge and I can't make my commute. I've had the same problem at public chargers. However, my partner has an electric Ford Mustang and his car has had no problems charging at home. I would say for the first 9 months of ownership this was not a problem with my EV6 it only began in the last 3-4 months but it happens almost every time I plug in.
Mfg Campaign: 11544609
Recall Date: Sep 14, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I continually have issues with the car not charging. I have taken it to the dealership and they "update the software" but I continue to have issues where my car only charges 10-15% at a time and continues to give me an alert "charge interrupted" but it does not tell me WHY the charge has been interrupted. I will set it to charge overnight but then wake up ready to go to work and my car only has 20% charge and I can't make my commute. I've had the same problem at public chargers. However, my partner has an electric Ford Mustang and his car has had no problems charging at home. I would say for the first 9 months of ownership this was not a problem with my EV6 it only began in the last 3-4 months but it happens almost every time I plug in.
Corrective Action:
I continually have issues with the car not charging. I have taken it to the dealership and they "update the software" but I continue to have issues where my car only charges 10-15% at a time and continues to give me an alert "charge interrupted" but it does not tell me WHY the charge has been interrupted. I will set it to charge overnight but then wake up ready to go to work and my car only has 20% charge and I can't make my commute. I've had the same problem at public chargers. However, my partner has an electric Ford Mustang and his car has had no problems charging at home. I would say for the first 9 months of ownership this was not a problem with my EV6 it only began in the last 3-4 months but it happens almost every time I plug in.
Additional Notes:
I continually have issues with the car not charging. I have taken it to the dealership and they "update the software" but I continue to have issues where my car only charges 10-15% at a time and continues to give me an alert "charge interrupted" but it does not tell me WHY the charge has been interrupted. I will set it to charge overnight but then wake up ready to go to work and my car only has 20% charge and I can't make my commute. I've had the same problem at public chargers. However, my partner has an electric Ford Mustang and his car has had no problems charging at home. I would say for the first 9 months of ownership this was not a problem with my EV6 it only began in the last 3-4 months but it happens almost every time I plug in.
Mfg Campaign: 11544609
Recall Date: Sep 14, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Just like the Hyundai Ionic 5 issue with power loss, my Kia EV6 which has the exact same underlying system (e-gmp); I heard a loud pop followed by my vehicle immediately informing me to stop driving and pull over. It has since been in hobble or "turtle" mode and will not let me drive it for more than 1 minute before insisting I pull over. It has since been towed to the local Kia dealership.
Corrective Action:
Just like the Hyundai Ionic 5 issue with power loss, my Kia EV6 which has the exact same underlying system (e-gmp); I heard a loud pop followed by my vehicle immediately informing me to stop driving and pull over. It has since been in hobble or "turtle" mode and will not let me drive it for more than 1 minute before insisting I pull over. It has since been towed to the local Kia dealership.
Additional Notes:
Just like the Hyundai Ionic 5 issue with power loss, my Kia EV6 which has the exact same underlying system (e-gmp); I heard a loud pop followed by my vehicle immediately informing me to stop driving and pull over. It has since been in hobble or "turtle" mode and will not let me drive it for more than 1 minute before insisting I pull over. It has since been towed to the local Kia dealership.
Mfg Campaign: 11543730
Recall Date: Sep 10, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On SEPT.8, 2023 The car was charging and then it stopped charging. There was no warning or indications. All power failed and the EV is now inoperable.
Corrective Action:
On SEPT.8, 2023 The car was charging and then it stopped charging. There was no warning or indications. All power failed and the EV is now inoperable.
Additional Notes:
On SEPT.8, 2023 The car was charging and then it stopped charging. There was no warning or indications. All power failed and the EV is now inoperable.
Mfg Campaign: 11543531
Recall Date: Sep 9, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
On SEPT.8, 2023 The car was charging and then it stopped charging. There was no warning or indications. All power failed and the EV is now inoperable.
Corrective Action:
On SEPT.8, 2023 The car was charging and then it stopped charging. There was no warning or indications. All power failed and the EV is now inoperable.
Additional Notes:
On SEPT.8, 2023 The car was charging and then it stopped charging. There was no warning or indications. All power failed and the EV is now inoperable.
Mfg Campaign: 11543531
Recall Date: Sep 9, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On SEPT.8, 2023 The car was charging and then it stopped charging. There was no warning or indications. All power failed and the EV is now inoperable.
Corrective Action:
On SEPT.8, 2023 The car was charging and then it stopped charging. There was no warning or indications. All power failed and the EV is now inoperable.
Additional Notes:
On SEPT.8, 2023 The car was charging and then it stopped charging. There was no warning or indications. All power failed and the EV is now inoperable.
Mfg Campaign: 11543531
Recall Date: Sep 9, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2022 EV6 Wind. For the first 10 months i had absolutely no issues charging the car at home. The car went in to the dealer in mid august for a number of service bulletins. Since those changes, the car no longer accepts level 2 charging at the 48amp speed that it is advertised at and documented to provide. The dealership is not capable of replicating it, because they only have a 32 amp charger, which is significantly less powerful. It is my understanding that this is a heat issue which makes me nervous about a fire. I can turn the charger down very low, but that defeats the purpose of why I bought this car as faster speed charging was one of its selling points.
Corrective Action:
2022 EV6 Wind. For the first 10 months i had absolutely no issues charging the car at home. The car went in to the dealer in mid august for a number of service bulletins. Since those changes, the car no longer accepts level 2 charging at the 48amp speed that it is advertised at and documented to provide. The dealership is not capable of replicating it, because they only have a 32 amp charger, which is significantly less powerful. It is my understanding that this is a heat issue which makes me nervous about a fire. I can turn the charger down very low, but that defeats the purpose of why I bought this car as faster speed charging was one of its selling points.
Additional Notes:
2022 EV6 Wind. For the first 10 months i had absolutely no issues charging the car at home. The car went in to the dealer in mid august for a number of service bulletins. Since those changes, the car no longer accepts level 2 charging at the 48amp speed that it is advertised at and documented to provide. The dealership is not capable of replicating it, because they only have a 32 amp charger, which is significantly less powerful. It is my understanding that this is a heat issue which makes me nervous about a fire. I can turn the charger down very low, but that defeats the purpose of why I bought this car as faster speed charging was one of its selling points.
Mfg Campaign: 11543239
Recall Date: Sep 7, 2023
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