Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SC327
Recall Date: Nov 18, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC302
Recall Date: Mar 14, 2024
Kia Motors America
Safety Issue:
Kia Motor America (Kia) is recalling certain 2022 EV6 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC236
Recall Date: May 11, 2022
Consumer Complaints
257 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle was delivered to me with Ring type anchors for the carpets and all of the US specific floor mats that Kia sells for the EV6 require Hook typos anchors. This is an identical issue to the existing KIA TSB 310 (Rev 1, 11/18/2022)
Corrective Action:
The vehicle was delivered to me with Ring type anchors for the carpets and all of the US specific floor mats that Kia sells for the EV6 require Hook typos anchors. This is an identical issue to the existing KIA TSB 310 (Rev 1, 11/18/2022)
Additional Notes:
The vehicle was delivered to me with Ring type anchors for the carpets and all of the US specific floor mats that Kia sells for the EV6 require Hook typos anchors. This is an identical issue to the existing KIA TSB 310 (Rev 1, 11/18/2022)
Mfg Campaign: 11542858
Recall Date: Sep 6, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
An error message started flashing on the dashboard. The car came to a crawl was able to turn off to a side road where the car shut down. Had to call roadside assistant and have the car towed to the nearest Kia dealership Two days later was told the iccu had burned out and there was no ETA on a part to fix the problem.
Corrective Action:
An error message started flashing on the dashboard. The car came to a crawl was able to turn off to a side road where the car shut down. Had to call roadside assistant and have the car towed to the nearest Kia dealership Two days later was told the iccu had burned out and there was no ETA on a part to fix the problem.
Additional Notes:
An error message started flashing on the dashboard. The car came to a crawl was able to turn off to a side road where the car shut down. Had to call roadside assistant and have the car towed to the nearest Kia dealership Two days later was told the iccu had burned out and there was no ETA on a part to fix the problem.
Mfg Campaign: 11540901
Recall Date: Aug 26, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
To the questions listed: 1) For the last number of months the car will not fully charge when using a Level 2 charger (note: it will charge using a Level 3 charger). When charging I will get a message that "Charge Interrupted". When I go out to the car the charging has in fact stopped, and the charging cable connector is very hot to the touch. 2) In addition to the inconvenience, I worry the car is a fire hazard putting my family at risk. 3) The Kia dealers have not been able to replicate the problem and insist it is a problem with my charger at home. (Note: I have tested my charging unit on my son's Nissan Leaf and it works fine.) Note: they did apply the "Voluntary Service Campaign" however that did not fix the problem. 4) The car has not been inspected by anyone other then two Kia dealers. 5) After the last software upgrade, we had some random warning lights that would appear, and then disappear. This however, does not appear to be related to the charging issue as far as I can tell. Thank you.
Corrective Action:
To the questions listed: 1) For the last number of months the car will not fully charge when using a Level 2 charger (note: it will charge using a Level 3 charger). When charging I will get a message that "Charge Interrupted". When I go out to the car the charging has in fact stopped, and the charging cable connector is very hot to the touch. 2) In addition to the inconvenience, I worry the car is a fire hazard putting my family at risk. 3) The Kia dealers have not been able to replicate the problem and insist it is a problem with my charger at home. (Note: I have tested my charging unit on my son's Nissan Leaf and it works fine.) Note: they did apply the "Voluntary Service Campaign" however that did not fix the problem. 4) The car has not been inspected by anyone other then two Kia dealers. 5) After the last software upgrade, we had some random warning lights that would appear, and then disappear. This however, does not appear to be related to the charging issue as far as I can tell. Thank you.
Additional Notes:
To the questions listed: 1) For the last number of months the car will not fully charge when using a Level 2 charger (note: it will charge using a Level 3 charger). When charging I will get a message that "Charge Interrupted". When I go out to the car the charging has in fact stopped, and the charging cable connector is very hot to the touch. 2) In addition to the inconvenience, I worry the car is a fire hazard putting my family at risk. 3) The Kia dealers have not been able to replicate the problem and insist it is a problem with my charger at home. (Note: I have tested my charging unit on my son's Nissan Leaf and it works fine.) Note: they did apply the "Voluntary Service Campaign" however that did not fix the problem. 4) The car has not been inspected by anyone other then two Kia dealers. 5) After the last software upgrade, we had some random warning lights that would appear, and then disappear. This however, does not appear to be related to the charging issue as far as I can tell. Thank you.
Mfg Campaign: 11535334
Recall Date: Jul 30, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
To the questions listed: 1) For the last number of months the car will not fully charge when using a Level 2 charger (note: it will charge using a Level 3 charger). When charging I will get a message that "Charge Interrupted". When I go out to the car the charging has in fact stopped, and the charging cable connector is very hot to the touch. 2) In addition to the inconvenience, I worry the car is a fire hazard putting my family at risk. 3) The Kia dealers have not been able to replicate the problem and insist it is a problem with my charger at home. (Note: I have tested my charging unit on my son's Nissan Leaf and it works fine.) Note: they did apply the "Voluntary Service Campaign" however that did not fix the problem. 4) The car has not been inspected by anyone other then two Kia dealers. 5) After the last software upgrade, we had some random warning lights that would appear, and then disappear. This however, does not appear to be related to the charging issue as far as I can tell. Thank you.
Corrective Action:
To the questions listed: 1) For the last number of months the car will not fully charge when using a Level 2 charger (note: it will charge using a Level 3 charger). When charging I will get a message that "Charge Interrupted". When I go out to the car the charging has in fact stopped, and the charging cable connector is very hot to the touch. 2) In addition to the inconvenience, I worry the car is a fire hazard putting my family at risk. 3) The Kia dealers have not been able to replicate the problem and insist it is a problem with my charger at home. (Note: I have tested my charging unit on my son's Nissan Leaf and it works fine.) Note: they did apply the "Voluntary Service Campaign" however that did not fix the problem. 4) The car has not been inspected by anyone other then two Kia dealers. 5) After the last software upgrade, we had some random warning lights that would appear, and then disappear. This however, does not appear to be related to the charging issue as far as I can tell. Thank you.
Additional Notes:
To the questions listed: 1) For the last number of months the car will not fully charge when using a Level 2 charger (note: it will charge using a Level 3 charger). When charging I will get a message that "Charge Interrupted". When I go out to the car the charging has in fact stopped, and the charging cable connector is very hot to the touch. 2) In addition to the inconvenience, I worry the car is a fire hazard putting my family at risk. 3) The Kia dealers have not been able to replicate the problem and insist it is a problem with my charger at home. (Note: I have tested my charging unit on my son's Nissan Leaf and it works fine.) Note: they did apply the "Voluntary Service Campaign" however that did not fix the problem. 4) The car has not been inspected by anyone other then two Kia dealers. 5) After the last software upgrade, we had some random warning lights that would appear, and then disappear. This however, does not appear to be related to the charging issue as far as I can tell. Thank you.
Mfg Campaign: 11535334
Recall Date: Jul 30, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Just got a safety notice from KIA for my EV6 saying the the car would stop with little warning, so with safety I can not drive a car the will stop on a freeway, so I would like a rebate or another car
Corrective Action:
Just got a safety notice from KIA for my EV6 saying the the car would stop with little warning, so with safety I can not drive a car the will stop on a freeway, so I would like a rebate or another car
Additional Notes:
Just got a safety notice from KIA for my EV6 saying the the car would stop with little warning, so with safety I can not drive a car the will stop on a freeway, so I would like a rebate or another car
Mfg Campaign: 11535245
Recall Date: Jul 29, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car has a unresolved ICCU failure, which means the battery cannot be charged. Car is stuck in dealer for 6 months with the same issue. Meanwhile, I pay car payments.
Corrective Action:
Car has a unresolved ICCU failure, which means the battery cannot be charged. Car is stuck in dealer for 6 months with the same issue. Meanwhile, I pay car payments.
Additional Notes:
Car has a unresolved ICCU failure, which means the battery cannot be charged. Car is stuck in dealer for 6 months with the same issue. Meanwhile, I pay car payments.
Mfg Campaign: 11534951
Recall Date: Jul 28, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2022 EV6 First Edition. Vehicle no longer accepts level 2 charging at the 11kWh window stick advertised speed. Providing car with any more than 9kwh and the charging port gets very hot and car will stop charging. Dealer is aware of the issue but as of now is unable to diagnose as none of their dealerships have power supplies that exceed 7kwh.
Corrective Action:
2022 EV6 First Edition. Vehicle no longer accepts level 2 charging at the 11kWh window stick advertised speed. Providing car with any more than 9kwh and the charging port gets very hot and car will stop charging. Dealer is aware of the issue but as of now is unable to diagnose as none of their dealerships have power supplies that exceed 7kwh.
Additional Notes:
2022 EV6 First Edition. Vehicle no longer accepts level 2 charging at the 11kWh window stick advertised speed. Providing car with any more than 9kwh and the charging port gets very hot and car will stop charging. Dealer is aware of the issue but as of now is unable to diagnose as none of their dealerships have power supplies that exceed 7kwh.
Mfg Campaign: 11534704
Recall Date: Jul 26, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2022 EV6 First Edition. Vehicle no longer accepts level 2 charging at the 11kWh window stick advertised speed. Providing car with any more than 9kwh and the charging port gets very hot and car will stop charging. Dealer is aware of the issue but as of now is unable to diagnose as none of their dealerships have power supplies that exceed 7kwh.
Corrective Action:
2022 EV6 First Edition. Vehicle no longer accepts level 2 charging at the 11kWh window stick advertised speed. Providing car with any more than 9kwh and the charging port gets very hot and car will stop charging. Dealer is aware of the issue but as of now is unable to diagnose as none of their dealerships have power supplies that exceed 7kwh.
Additional Notes:
2022 EV6 First Edition. Vehicle no longer accepts level 2 charging at the 11kWh window stick advertised speed. Providing car with any more than 9kwh and the charging port gets very hot and car will stop charging. Dealer is aware of the issue but as of now is unable to diagnose as none of their dealerships have power supplies that exceed 7kwh.
Mfg Campaign: 11534704
Recall Date: Jul 26, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
12-volt battery is not being properly charged while driving. once resulting in loss of power while moving (thankfully still in our driveway) requiring a jump start, and twice when parked which forced us to have to break into (airbag the door) the vehicle to get the trunk open and jump start. It seems to lose 12-volt battery charge if not driving for a few days requiring us to leave it unlocked if we are not using it over the weekend for example. There have been no warning indicators or other warning prior to this occurring. I was in an accident in February and my vehicle was in the shop for a month. I lost contact via my app twice so I assumed the 12v battery died while they had my car, but they didn't mention the issue upon returning the car to me.
Corrective Action:
12-volt battery is not being properly charged while driving. once resulting in loss of power while moving (thankfully still in our driveway) requiring a jump start, and twice when parked which forced us to have to break into (airbag the door) the vehicle to get the trunk open and jump start. It seems to lose 12-volt battery charge if not driving for a few days requiring us to leave it unlocked if we are not using it over the weekend for example. There have been no warning indicators or other warning prior to this occurring. I was in an accident in February and my vehicle was in the shop for a month. I lost contact via my app twice so I assumed the 12v battery died while they had my car, but they didn't mention the issue upon returning the car to me.
Additional Notes:
12-volt battery is not being properly charged while driving. once resulting in loss of power while moving (thankfully still in our driveway) requiring a jump start, and twice when parked which forced us to have to break into (airbag the door) the vehicle to get the trunk open and jump start. It seems to lose 12-volt battery charge if not driving for a few days requiring us to leave it unlocked if we are not using it over the weekend for example. There have been no warning indicators or other warning prior to this occurring. I was in an accident in February and my vehicle was in the shop for a month. I lost contact via my app twice so I assumed the 12v battery died while they had my car, but they didn't mention the issue upon returning the car to me.
Mfg Campaign: 11534291
Recall Date: Jul 25, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Kia EV6. The contact stated that the vehicle was purchased new; however, upon attempting to unlock the vehicle to drive a week later, the vehicle failed to unlock. The vehicle was towed to the dealer, where the battery was replaced; however, the failure recurred a year later. The contact stated while driving 40 MPH, a message advising to pull over and to immediately stop the vehicle was displayed. The contact veered to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. Additionally, the contact sent requested documentation to the manufacturer through mail. The failure mileage was approximately 87.
Corrective Action:
The contact owns a 2022 Kia EV6. The contact stated that the vehicle was purchased new; however, upon attempting to unlock the vehicle to drive a week later, the vehicle failed to unlock. The vehicle was towed to the dealer, where the battery was replaced; however, the failure recurred a year later. The contact stated while driving 40 MPH, a message advising to pull over and to immediately stop the vehicle was displayed. The contact veered to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. Additionally, the contact sent requested documentation to the manufacturer through mail. The failure mileage was approximately 87.
Additional Notes:
The contact owns a 2022 Kia EV6. The contact stated that the vehicle was purchased new; however, upon attempting to unlock the vehicle to drive a week later, the vehicle failed to unlock. The vehicle was towed to the dealer, where the battery was replaced; however, the failure recurred a year later. The contact stated while driving 40 MPH, a message advising to pull over and to immediately stop the vehicle was displayed. The contact veered to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. Additionally, the contact sent requested documentation to the manufacturer through mail. The failure mileage was approximately 87.
Mfg Campaign: 11534161
Recall Date: Jul 24, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Inlet charging port overheats causing charging to be interrupted when using 40A or higher EVSE. This is dangerous because the charging port or the wiring harness behind it is overheating because of high electrical power which can cause a fire. Kia has acknowledged this problem by issuing a TSB which reduces the charging rate when the overheating is detected but this does not solve the actual problem with the port or wiring harness.
Corrective Action:
Inlet charging port overheats causing charging to be interrupted when using 40A or higher EVSE. This is dangerous because the charging port or the wiring harness behind it is overheating because of high electrical power which can cause a fire. Kia has acknowledged this problem by issuing a TSB which reduces the charging rate when the overheating is detected but this does not solve the actual problem with the port or wiring harness.
Additional Notes:
Inlet charging port overheats causing charging to be interrupted when using 40A or higher EVSE. This is dangerous because the charging port or the wiring harness behind it is overheating because of high electrical power which can cause a fire. Kia has acknowledged this problem by issuing a TSB which reduces the charging rate when the overheating is detected but this does not solve the actual problem with the port or wiring harness.
Mfg Campaign: 11534222
Recall Date: Jul 24, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My system keep failing to charge keeps saying charging failure. Temp is 65 out side no sun and it's night time. I'm using charge point because kia said that was the best for home charging. It has become more and more each time
Corrective Action:
My system keep failing to charge keeps saying charging failure. Temp is 65 out side no sun and it's night time. I'm using charge point because kia said that was the best for home charging. It has become more and more each time
Additional Notes:
My system keep failing to charge keeps saying charging failure. Temp is 65 out side no sun and it's night time. I'm using charge point because kia said that was the best for home charging. It has become more and more each time
Mfg Campaign: 11533538
Recall Date: Jul 20, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle is repeatedly shutting down its charging cycle during charging sessions. I am always getting “charging session interrupted” notifications.
Corrective Action:
The vehicle is repeatedly shutting down its charging cycle during charging sessions. I am always getting “charging session interrupted” notifications.
Additional Notes:
The vehicle is repeatedly shutting down its charging cycle during charging sessions. I am always getting “charging session interrupted” notifications.
Mfg Campaign: 11532915
Recall Date: Jul 18, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 12V battery on my Kia EV6 has died 5 times (May 9, May 23, Jun 18, July 3, July 5 2023). I bought the car in March 2022 and there were no issues until May 2023. Twice the 12V died when parked at home with the Lithium battery at 80% charge, twice when my wife was out and parked and the last time at the 'Serramonte Kia' dealership in Daly City, CA. It required us to call Kia Roadside assistance to jump start the car. It was reported to Kia all 4 times that it happened to us. They recharged the car and when it finally died at the dealership, they replaced the 12V battery. I suspect that it's going to happen again because there's a fundamental problem with the ICCU which prevents the Lithium battery from charging the 12V. I have read that it's already been reported to NHTSA and that it's been investigate. Kia needs to recall and fix the underlying issue. I am worried that it puts my family at risk if we are stranded in the middle of nowhere.
Corrective Action:
The 12V battery on my Kia EV6 has died 5 times (May 9, May 23, Jun 18, July 3, July 5 2023). I bought the car in March 2022 and there were no issues until May 2023. Twice the 12V died when parked at home with the Lithium battery at 80% charge, twice when my wife was out and parked and the last time at the 'Serramonte Kia' dealership in Daly City, CA. It required us to call Kia Roadside assistance to jump start the car. It was reported to Kia all 4 times that it happened to us. They recharged the car and when it finally died at the dealership, they replaced the 12V battery. I suspect that it's going to happen again because there's a fundamental problem with the ICCU which prevents the Lithium battery from charging the 12V. I have read that it's already been reported to NHTSA and that it's been investigate. Kia needs to recall and fix the underlying issue. I am worried that it puts my family at risk if we are stranded in the middle of nowhere.
Additional Notes:
The 12V battery on my Kia EV6 has died 5 times (May 9, May 23, Jun 18, July 3, July 5 2023). I bought the car in March 2022 and there were no issues until May 2023. Twice the 12V died when parked at home with the Lithium battery at 80% charge, twice when my wife was out and parked and the last time at the 'Serramonte Kia' dealership in Daly City, CA. It required us to call Kia Roadside assistance to jump start the car. It was reported to Kia all 4 times that it happened to us. They recharged the car and when it finally died at the dealership, they replaced the 12V battery. I suspect that it's going to happen again because there's a fundamental problem with the ICCU which prevents the Lithium battery from charging the 12V. I have read that it's already been reported to NHTSA and that it's been investigate. Kia needs to recall and fix the underlying issue. I am worried that it puts my family at risk if we are stranded in the middle of nowhere.
Mfg Campaign: 11532625
Recall Date: Jul 17, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving the vehicle with the main propulsion battery charged to 85%, a battery failure warning light lit at the time the vehicle lost power, slowed down to a stop and lost all lighting. The fault was a failure of the 12 VDC auxiliary power system which resulted in a loss of vehicle speed, dash board buttons to not function, and vehicle controls including lights to be lost. The vehicle was unable to be locked. The vehicle lost power and speed in a remote location causing me to pull off of the road. The vehicle lost all lighting preventing me from warning other drivers of the hazard situation. The car was towed to the nearest Kia Dealership who has confirmed that the 12 VDC power system was de-energized, caused by a dead 12 VDC battery and failed charging module (Kia Part Number 36400-1XFA0) and is currently awaiting replacement under warranted repair when the parts become available.
Corrective Action:
While driving the vehicle with the main propulsion battery charged to 85%, a battery failure warning light lit at the time the vehicle lost power, slowed down to a stop and lost all lighting. The fault was a failure of the 12 VDC auxiliary power system which resulted in a loss of vehicle speed, dash board buttons to not function, and vehicle controls including lights to be lost. The vehicle was unable to be locked. The vehicle lost power and speed in a remote location causing me to pull off of the road. The vehicle lost all lighting preventing me from warning other drivers of the hazard situation. The car was towed to the nearest Kia Dealership who has confirmed that the 12 VDC power system was de-energized, caused by a dead 12 VDC battery and failed charging module (Kia Part Number 36400-1XFA0) and is currently awaiting replacement under warranted repair when the parts become available.
Additional Notes:
While driving the vehicle with the main propulsion battery charged to 85%, a battery failure warning light lit at the time the vehicle lost power, slowed down to a stop and lost all lighting. The fault was a failure of the 12 VDC auxiliary power system which resulted in a loss of vehicle speed, dash board buttons to not function, and vehicle controls including lights to be lost. The vehicle was unable to be locked. The vehicle lost power and speed in a remote location causing me to pull off of the road. The vehicle lost all lighting preventing me from warning other drivers of the hazard situation. The car was towed to the nearest Kia Dealership who has confirmed that the 12 VDC power system was de-energized, caused by a dead 12 VDC battery and failed charging module (Kia Part Number 36400-1XFA0) and is currently awaiting replacement under warranted repair when the parts become available.
Mfg Campaign: 11532315
Recall Date: Jul 14, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
While driving the vehicle with the main propulsion battery charged to 85%, a battery failure warning light lit at the time the vehicle lost power, slowed down to a stop and lost all lighting. The fault was a failure of the 12 VDC auxiliary power system which resulted in a loss of vehicle speed, dash board buttons to not function, and vehicle controls including lights to be lost. The vehicle was unable to be locked. The vehicle lost power and speed in a remote location causing me to pull off of the road. The vehicle lost all lighting preventing me from warning other drivers of the hazard situation. The car was towed to the nearest Kia Dealership who has confirmed that the 12 VDC power system was de-energized, caused by a dead 12 VDC battery and failed charging module (Kia Part Number 36400-1XFA0) and is currently awaiting replacement under warranted repair when the parts become available.
Corrective Action:
While driving the vehicle with the main propulsion battery charged to 85%, a battery failure warning light lit at the time the vehicle lost power, slowed down to a stop and lost all lighting. The fault was a failure of the 12 VDC auxiliary power system which resulted in a loss of vehicle speed, dash board buttons to not function, and vehicle controls including lights to be lost. The vehicle was unable to be locked. The vehicle lost power and speed in a remote location causing me to pull off of the road. The vehicle lost all lighting preventing me from warning other drivers of the hazard situation. The car was towed to the nearest Kia Dealership who has confirmed that the 12 VDC power system was de-energized, caused by a dead 12 VDC battery and failed charging module (Kia Part Number 36400-1XFA0) and is currently awaiting replacement under warranted repair when the parts become available.
Additional Notes:
While driving the vehicle with the main propulsion battery charged to 85%, a battery failure warning light lit at the time the vehicle lost power, slowed down to a stop and lost all lighting. The fault was a failure of the 12 VDC auxiliary power system which resulted in a loss of vehicle speed, dash board buttons to not function, and vehicle controls including lights to be lost. The vehicle was unable to be locked. The vehicle lost power and speed in a remote location causing me to pull off of the road. The vehicle lost all lighting preventing me from warning other drivers of the hazard situation. The car was towed to the nearest Kia Dealership who has confirmed that the 12 VDC power system was de-energized, caused by a dead 12 VDC battery and failed charging module (Kia Part Number 36400-1XFA0) and is currently awaiting replacement under warranted repair when the parts become available.
Mfg Campaign: 11532315
Recall Date: Jul 14, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The issue is essentially EXACTLY like this article: https://www.caranddriver.com/news/a44272155/2022-hyundai-ioniq-5-nhtsa-investigation/ We heard a semi-loud pop that appeared to come from the rear of the vehicle. Approximately 5-15 seconds later, we got a notice that the electric system needed to be diagnosed. We were only a block from the house, traveling at low speeds, and did not experience a complete loss of power. However, the system started giving additional alerts (I do not remember the exact phrasing) related to stopping the vehicle immediately.
Corrective Action:
The issue is essentially EXACTLY like this article: https://www.caranddriver.com/news/a44272155/2022-hyundai-ioniq-5-nhtsa-investigation/ We heard a semi-loud pop that appeared to come from the rear of the vehicle. Approximately 5-15 seconds later, we got a notice that the electric system needed to be diagnosed. We were only a block from the house, traveling at low speeds, and did not experience a complete loss of power. However, the system started giving additional alerts (I do not remember the exact phrasing) related to stopping the vehicle immediately.
Additional Notes:
The issue is essentially EXACTLY like this article: https://www.caranddriver.com/news/a44272155/2022-hyundai-ioniq-5-nhtsa-investigation/ We heard a semi-loud pop that appeared to come from the rear of the vehicle. Approximately 5-15 seconds later, we got a notice that the electric system needed to be diagnosed. We were only a block from the house, traveling at low speeds, and did not experience a complete loss of power. However, the system started giving additional alerts (I do not remember the exact phrasing) related to stopping the vehicle immediately.
Mfg Campaign: 11531979
Recall Date: Jul 13, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 5 May 2023 our 2022 Kia EV6 WIND AWD Automatic vehicle (~11,200 miles on the odometer) was being driven under normal conditions at approximately 30 mph in city traffic when the car lost motive power and a dashboard alerts appeared stating "stop vehicle and check power supply" and "check electrical vehicle system." The driver complied but the shutdown occurred on a heavily trafficked road and put the driver and other travelers at risk and caused the driver considerable distress. The incident was reported to the dealer and manufacturer via the Kia Access app, and the car was towed to the nearest Kia dealer and service center on May 8. The dealer diagnosed the problem as caused by a defective ICCU (a part of the electrical powertrain control system) requiring replacement. As of 12 July 2023, Kia has not provided a replacement part and it remains on backorder with no ETA for arrival. We have not been contacted by Kia and to our knowledge no one has inspected the vehicle other than the dealer service technicians.
Corrective Action:
On 5 May 2023 our 2022 Kia EV6 WIND AWD Automatic vehicle (~11,200 miles on the odometer) was being driven under normal conditions at approximately 30 mph in city traffic when the car lost motive power and a dashboard alerts appeared stating "stop vehicle and check power supply" and "check electrical vehicle system." The driver complied but the shutdown occurred on a heavily trafficked road and put the driver and other travelers at risk and caused the driver considerable distress. The incident was reported to the dealer and manufacturer via the Kia Access app, and the car was towed to the nearest Kia dealer and service center on May 8. The dealer diagnosed the problem as caused by a defective ICCU (a part of the electrical powertrain control system) requiring replacement. As of 12 July 2023, Kia has not provided a replacement part and it remains on backorder with no ETA for arrival. We have not been contacted by Kia and to our knowledge no one has inspected the vehicle other than the dealer service technicians.
Additional Notes:
On 5 May 2023 our 2022 Kia EV6 WIND AWD Automatic vehicle (~11,200 miles on the odometer) was being driven under normal conditions at approximately 30 mph in city traffic when the car lost motive power and a dashboard alerts appeared stating "stop vehicle and check power supply" and "check electrical vehicle system." The driver complied but the shutdown occurred on a heavily trafficked road and put the driver and other travelers at risk and caused the driver considerable distress. The incident was reported to the dealer and manufacturer via the Kia Access app, and the car was towed to the nearest Kia dealer and service center on May 8. The dealer diagnosed the problem as caused by a defective ICCU (a part of the electrical powertrain control system) requiring replacement. As of 12 July 2023, Kia has not provided a replacement part and it remains on backorder with no ETA for arrival. We have not been contacted by Kia and to our knowledge no one has inspected the vehicle other than the dealer service technicians.
Mfg Campaign: 11531925
Recall Date: Jul 12, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On 5 May 2023 our 2022 Kia EV6 WIND AWD Automatic vehicle (~11,200 miles on the odometer) was being driven under normal conditions at approximately 30 mph in city traffic when the car lost motive power and a dashboard alerts appeared stating "stop vehicle and check power supply" and "check electrical vehicle system." The driver complied but the shutdown occurred on a heavily trafficked road and put the driver and other travelers at risk and caused the driver considerable distress. The incident was reported to the dealer and manufacturer via the Kia Access app, and the car was towed to the nearest Kia dealer and service center on May 8. The dealer diagnosed the problem as caused by a defective ICCU (a part of the electrical powertrain control system) requiring replacement. As of 12 July 2023, Kia has not provided a replacement part and it remains on backorder with no ETA for arrival. We have not been contacted by Kia and to our knowledge no one has inspected the vehicle other than the dealer service technicians.
Corrective Action:
On 5 May 2023 our 2022 Kia EV6 WIND AWD Automatic vehicle (~11,200 miles on the odometer) was being driven under normal conditions at approximately 30 mph in city traffic when the car lost motive power and a dashboard alerts appeared stating "stop vehicle and check power supply" and "check electrical vehicle system." The driver complied but the shutdown occurred on a heavily trafficked road and put the driver and other travelers at risk and caused the driver considerable distress. The incident was reported to the dealer and manufacturer via the Kia Access app, and the car was towed to the nearest Kia dealer and service center on May 8. The dealer diagnosed the problem as caused by a defective ICCU (a part of the electrical powertrain control system) requiring replacement. As of 12 July 2023, Kia has not provided a replacement part and it remains on backorder with no ETA for arrival. We have not been contacted by Kia and to our knowledge no one has inspected the vehicle other than the dealer service technicians.
Additional Notes:
On 5 May 2023 our 2022 Kia EV6 WIND AWD Automatic vehicle (~11,200 miles on the odometer) was being driven under normal conditions at approximately 30 mph in city traffic when the car lost motive power and a dashboard alerts appeared stating "stop vehicle and check power supply" and "check electrical vehicle system." The driver complied but the shutdown occurred on a heavily trafficked road and put the driver and other travelers at risk and caused the driver considerable distress. The incident was reported to the dealer and manufacturer via the Kia Access app, and the car was towed to the nearest Kia dealer and service center on May 8. The dealer diagnosed the problem as caused by a defective ICCU (a part of the electrical powertrain control system) requiring replacement. As of 12 July 2023, Kia has not provided a replacement part and it remains on backorder with no ETA for arrival. We have not been contacted by Kia and to our knowledge no one has inspected the vehicle other than the dealer service technicians.
Mfg Campaign: 11531925
Recall Date: Jul 12, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On 5 May 2023 our 2022 Kia EV6 WIND AWD Automatic vehicle (~11,200 miles on the odometer) was being driven under normal conditions at approximately 30 mph in city traffic when the car lost motive power and a dashboard alerts appeared stating "stop vehicle and check power supply" and "check electrical vehicle system." The driver complied but the shutdown occurred on a heavily trafficked road and put the driver and other travelers at risk and caused the driver considerable distress. The incident was reported to the dealer and manufacturer via the Kia Access app, and the car was towed to the nearest Kia dealer and service center on May 8. The dealer diagnosed the problem as caused by a defective ICCU (a part of the electrical powertrain control system) requiring replacement. As of 12 July 2023, Kia has not provided a replacement part and it remains on backorder with no ETA for arrival. We have not been contacted by Kia and to our knowledge no one has inspected the vehicle other than the dealer service technicians.
Corrective Action:
On 5 May 2023 our 2022 Kia EV6 WIND AWD Automatic vehicle (~11,200 miles on the odometer) was being driven under normal conditions at approximately 30 mph in city traffic when the car lost motive power and a dashboard alerts appeared stating "stop vehicle and check power supply" and "check electrical vehicle system." The driver complied but the shutdown occurred on a heavily trafficked road and put the driver and other travelers at risk and caused the driver considerable distress. The incident was reported to the dealer and manufacturer via the Kia Access app, and the car was towed to the nearest Kia dealer and service center on May 8. The dealer diagnosed the problem as caused by a defective ICCU (a part of the electrical powertrain control system) requiring replacement. As of 12 July 2023, Kia has not provided a replacement part and it remains on backorder with no ETA for arrival. We have not been contacted by Kia and to our knowledge no one has inspected the vehicle other than the dealer service technicians.
Additional Notes:
On 5 May 2023 our 2022 Kia EV6 WIND AWD Automatic vehicle (~11,200 miles on the odometer) was being driven under normal conditions at approximately 30 mph in city traffic when the car lost motive power and a dashboard alerts appeared stating "stop vehicle and check power supply" and "check electrical vehicle system." The driver complied but the shutdown occurred on a heavily trafficked road and put the driver and other travelers at risk and caused the driver considerable distress. The incident was reported to the dealer and manufacturer via the Kia Access app, and the car was towed to the nearest Kia dealer and service center on May 8. The dealer diagnosed the problem as caused by a defective ICCU (a part of the electrical powertrain control system) requiring replacement. As of 12 July 2023, Kia has not provided a replacement part and it remains on backorder with no ETA for arrival. We have not been contacted by Kia and to our knowledge no one has inspected the vehicle other than the dealer service technicians.
Mfg Campaign: 11531925
Recall Date: Jul 12, 2023
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