Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I JUST BOUGHT THIS CAR A MONTH AGO AND HAVE NOT BEEN ABLE TO WORK IN IT AS A LYFT DRIVER BECAUSE THERE IS ALWAYS SOMETHING WRONG WITH IT IT'S BEEN IN THE SHOP MORE THAN I'VE DROVE IT IT MAKES A KNOCKING NOISE AND I'M NOT SAFE IN THE VEHICLE I DID A HISTORY CHECK ON IT AND COME TO FIND OUT THEIR ARE A BUNCH OF RECALLS ON IT CAN ANYONE HELP ME PLEASE?I WAS DRIVING ON A CITY STREET AND HIGHWAYS.
Corrective Action:
I JUST BOUGHT THIS CAR A MONTH AGO AND HAVE NOT BEEN ABLE TO WORK IN IT AS A LYFT DRIVER BECAUSE THERE IS ALWAYS SOMETHING WRONG WITH IT IT'S BEEN IN THE SHOP MORE THAN I'VE DROVE IT IT MAKES A KNOCKING NOISE AND I'M NOT SAFE IN THE VEHICLE I DID A HISTORY CHECK ON IT AND COME TO FIND OUT THEIR ARE A BUNCH OF RECALLS ON IT CAN ANYONE HELP ME PLEASE?I WAS DRIVING ON A CITY STREET AND HIGHWAYS.
Additional Notes:
I JUST BOUGHT THIS CAR A MONTH AGO AND HAVE NOT BEEN ABLE TO WORK IN IT AS A LYFT DRIVER BECAUSE THERE IS ALWAYS SOMETHING WRONG WITH IT IT'S BEEN IN THE SHOP MORE THAN I'VE DROVE IT IT MAKES A KNOCKING NOISE AND I'M NOT SAFE IN THE VEHICLE I DID A HISTORY CHECK ON IT AND COME TO FIND OUT THEIR ARE A BUNCH OF RECALLS ON IT CAN ANYONE HELP ME PLEASE?I WAS DRIVING ON A CITY STREET AND HIGHWAYS.
Mfg Campaign: 11219131
Recall Date: Jun 10, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON MAY 31 2019 MY KIA OPTIMA 2016 CAUGHT FIRE RANDOMLY AND WITHIN 4 MINUTES WAS COMPLETELY ENGULFED IN FLAMES. IT TOTALED MY CAR AND DAMAGED SOME EQUIPMENT AT SONIC DRIVE IN WHERE I HAD PULLED IN
Corrective Action:
ON MAY 31 2019 MY KIA OPTIMA 2016 CAUGHT FIRE RANDOMLY AND WITHIN 4 MINUTES WAS COMPLETELY ENGULFED IN FLAMES. IT TOTALED MY CAR AND DAMAGED SOME EQUIPMENT AT SONIC DRIVE IN WHERE I HAD PULLED IN
Additional Notes:
ON MAY 31 2019 MY KIA OPTIMA 2016 CAUGHT FIRE RANDOMLY AND WITHIN 4 MINUTES WAS COMPLETELY ENGULFED IN FLAMES. IT TOTALED MY CAR AND DAMAGED SOME EQUIPMENT AT SONIC DRIVE IN WHERE I HAD PULLED IN
Mfg Campaign: 11217506
Recall Date: Jun 3, 2019
Kia America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON THE EVENING OF MAY 17, I NEEDED A JUMP AFTER WORK. I WENT HOME, TURNED OFF MY CAR BUT WAS UNABLE TO START IT AGAIN SO I REPLACED THE BATTERY. I THOUGHT I HAD FIXED THE PROBLEM UNTIL THE NEXT DAY WHEN I WAS DRIVING 65MPH ON A LOCAL INTERSTATE WITH MY DAUGHTER IN THE CAR, ALL MY DASH LIGHTS CAME ON, I LOST NAVIGATION & RADIO AND MY POWER STEERING LOCKED UP. I WENT TO TURN ON MY HAZARDS AND THOSE DID NOT WORK EITHER. I CHECKED MY MIRRORS TO MAKE SURE NO ONE WAS GOING TO HIT ME AND I WAS ABLE TO GET OFF THE HIGHWAY AND PULL ONTO THE SHOULDER. I WAS EXTREMELY FEARFUL AS I HAD MINIMAL STEERING CAPABILITY & WAS UNABLE TO NOTIFY OTHER MOTORISTS OF MY DISABLED VEHICLE AS MY HAZARD LIGHTS WERE NOT FUNCTIONING. I WAS ABLE TO GET IT TOWED TO A DEALERSHIP WHERE I WAS TOLD I NEEDED A NEW ALTERNATOR FOR MY 3 YEAR OLD CAR. WHILE MY MILEAGE WAS AT 66,500 MILES, I DEFINITELY HAD NOT ANTICIPATED NEED TO REPLACE THAT PART OF A WHILE. DESPITE THAT, I WAS MORE UPSET THAT I LOST FUNCTION OF MY CAR AND WAS NOT ABLE TO WARN OTHER CARS WITH WORKING HAZARD LIGHTS.
Corrective Action:
ON THE EVENING OF MAY 17, I NEEDED A JUMP AFTER WORK. I WENT HOME, TURNED OFF MY CAR BUT WAS UNABLE TO START IT AGAIN SO I REPLACED THE BATTERY. I THOUGHT I HAD FIXED THE PROBLEM UNTIL THE NEXT DAY WHEN I WAS DRIVING 65MPH ON A LOCAL INTERSTATE WITH MY DAUGHTER IN THE CAR, ALL MY DASH LIGHTS CAME ON, I LOST NAVIGATION & RADIO AND MY POWER STEERING LOCKED UP. I WENT TO TURN ON MY HAZARDS AND THOSE DID NOT WORK EITHER. I CHECKED MY MIRRORS TO MAKE SURE NO ONE WAS GOING TO HIT ME AND I WAS ABLE TO GET OFF THE HIGHWAY AND PULL ONTO THE SHOULDER. I WAS EXTREMELY FEARFUL AS I HAD MINIMAL STEERING CAPABILITY & WAS UNABLE TO NOTIFY OTHER MOTORISTS OF MY DISABLED VEHICLE AS MY HAZARD LIGHTS WERE NOT FUNCTIONING. I WAS ABLE TO GET IT TOWED TO A DEALERSHIP WHERE I WAS TOLD I NEEDED A NEW ALTERNATOR FOR MY 3 YEAR OLD CAR. WHILE MY MILEAGE WAS AT 66,500 MILES, I DEFINITELY HAD NOT ANTICIPATED NEED TO REPLACE THAT PART OF A WHILE. DESPITE THAT, I WAS MORE UPSET THAT I LOST FUNCTION OF MY CAR AND WAS NOT ABLE TO WARN OTHER CARS WITH WORKING HAZARD LIGHTS.
Additional Notes:
ON THE EVENING OF MAY 17, I NEEDED A JUMP AFTER WORK. I WENT HOME, TURNED OFF MY CAR BUT WAS UNABLE TO START IT AGAIN SO I REPLACED THE BATTERY. I THOUGHT I HAD FIXED THE PROBLEM UNTIL THE NEXT DAY WHEN I WAS DRIVING 65MPH ON A LOCAL INTERSTATE WITH MY DAUGHTER IN THE CAR, ALL MY DASH LIGHTS CAME ON, I LOST NAVIGATION & RADIO AND MY POWER STEERING LOCKED UP. I WENT TO TURN ON MY HAZARDS AND THOSE DID NOT WORK EITHER. I CHECKED MY MIRRORS TO MAKE SURE NO ONE WAS GOING TO HIT ME AND I WAS ABLE TO GET OFF THE HIGHWAY AND PULL ONTO THE SHOULDER. I WAS EXTREMELY FEARFUL AS I HAD MINIMAL STEERING CAPABILITY & WAS UNABLE TO NOTIFY OTHER MOTORISTS OF MY DISABLED VEHICLE AS MY HAZARD LIGHTS WERE NOT FUNCTIONING. I WAS ABLE TO GET IT TOWED TO A DEALERSHIP WHERE I WAS TOLD I NEEDED A NEW ALTERNATOR FOR MY 3 YEAR OLD CAR. WHILE MY MILEAGE WAS AT 66,500 MILES, I DEFINITELY HAD NOT ANTICIPATED NEED TO REPLACE THAT PART OF A WHILE. DESPITE THAT, I WAS MORE UPSET THAT I LOST FUNCTION OF MY CAR AND WAS NOT ABLE TO WARN OTHER CARS WITH WORKING HAZARD LIGHTS.
Mfg Campaign: 11217144
Recall Date: May 31, 2019
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON THE EVENING OF MAY 17, I NEEDED A JUMP AFTER WORK. I WENT HOME, TURNED OFF MY CAR BUT WAS UNABLE TO START IT AGAIN SO I REPLACED THE BATTERY. I THOUGHT I HAD FIXED THE PROBLEM UNTIL THE NEXT DAY WHEN I WAS DRIVING 65MPH ON A LOCAL INTERSTATE WITH MY DAUGHTER IN THE CAR, ALL MY DASH LIGHTS CAME ON, I LOST NAVIGATION & RADIO AND MY POWER STEERING LOCKED UP. I WENT TO TURN ON MY HAZARDS AND THOSE DID NOT WORK EITHER. I CHECKED MY MIRRORS TO MAKE SURE NO ONE WAS GOING TO HIT ME AND I WAS ABLE TO GET OFF THE HIGHWAY AND PULL ONTO THE SHOULDER. I WAS EXTREMELY FEARFUL AS I HAD MINIMAL STEERING CAPABILITY & WAS UNABLE TO NOTIFY OTHER MOTORISTS OF MY DISABLED VEHICLE AS MY HAZARD LIGHTS WERE NOT FUNCTIONING. I WAS ABLE TO GET IT TOWED TO A DEALERSHIP WHERE I WAS TOLD I NEEDED A NEW ALTERNATOR FOR MY 3 YEAR OLD CAR. WHILE MY MILEAGE WAS AT 66,500 MILES, I DEFINITELY HAD NOT ANTICIPATED NEED TO REPLACE THAT PART OF A WHILE. DESPITE THAT, I WAS MORE UPSET THAT I LOST FUNCTION OF MY CAR AND WAS NOT ABLE TO WARN OTHER CARS WITH WORKING HAZARD LIGHTS.
Corrective Action:
ON THE EVENING OF MAY 17, I NEEDED A JUMP AFTER WORK. I WENT HOME, TURNED OFF MY CAR BUT WAS UNABLE TO START IT AGAIN SO I REPLACED THE BATTERY. I THOUGHT I HAD FIXED THE PROBLEM UNTIL THE NEXT DAY WHEN I WAS DRIVING 65MPH ON A LOCAL INTERSTATE WITH MY DAUGHTER IN THE CAR, ALL MY DASH LIGHTS CAME ON, I LOST NAVIGATION & RADIO AND MY POWER STEERING LOCKED UP. I WENT TO TURN ON MY HAZARDS AND THOSE DID NOT WORK EITHER. I CHECKED MY MIRRORS TO MAKE SURE NO ONE WAS GOING TO HIT ME AND I WAS ABLE TO GET OFF THE HIGHWAY AND PULL ONTO THE SHOULDER. I WAS EXTREMELY FEARFUL AS I HAD MINIMAL STEERING CAPABILITY & WAS UNABLE TO NOTIFY OTHER MOTORISTS OF MY DISABLED VEHICLE AS MY HAZARD LIGHTS WERE NOT FUNCTIONING. I WAS ABLE TO GET IT TOWED TO A DEALERSHIP WHERE I WAS TOLD I NEEDED A NEW ALTERNATOR FOR MY 3 YEAR OLD CAR. WHILE MY MILEAGE WAS AT 66,500 MILES, I DEFINITELY HAD NOT ANTICIPATED NEED TO REPLACE THAT PART OF A WHILE. DESPITE THAT, I WAS MORE UPSET THAT I LOST FUNCTION OF MY CAR AND WAS NOT ABLE TO WARN OTHER CARS WITH WORKING HAZARD LIGHTS.
Additional Notes:
ON THE EVENING OF MAY 17, I NEEDED A JUMP AFTER WORK. I WENT HOME, TURNED OFF MY CAR BUT WAS UNABLE TO START IT AGAIN SO I REPLACED THE BATTERY. I THOUGHT I HAD FIXED THE PROBLEM UNTIL THE NEXT DAY WHEN I WAS DRIVING 65MPH ON A LOCAL INTERSTATE WITH MY DAUGHTER IN THE CAR, ALL MY DASH LIGHTS CAME ON, I LOST NAVIGATION & RADIO AND MY POWER STEERING LOCKED UP. I WENT TO TURN ON MY HAZARDS AND THOSE DID NOT WORK EITHER. I CHECKED MY MIRRORS TO MAKE SURE NO ONE WAS GOING TO HIT ME AND I WAS ABLE TO GET OFF THE HIGHWAY AND PULL ONTO THE SHOULDER. I WAS EXTREMELY FEARFUL AS I HAD MINIMAL STEERING CAPABILITY & WAS UNABLE TO NOTIFY OTHER MOTORISTS OF MY DISABLED VEHICLE AS MY HAZARD LIGHTS WERE NOT FUNCTIONING. I WAS ABLE TO GET IT TOWED TO A DEALERSHIP WHERE I WAS TOLD I NEEDED A NEW ALTERNATOR FOR MY 3 YEAR OLD CAR. WHILE MY MILEAGE WAS AT 66,500 MILES, I DEFINITELY HAD NOT ANTICIPATED NEED TO REPLACE THAT PART OF A WHILE. DESPITE THAT, I WAS MORE UPSET THAT I LOST FUNCTION OF MY CAR AND WAS NOT ABLE TO WARN OTHER CARS WITH WORKING HAZARD LIGHTS.
Mfg Campaign: 11217144
Recall Date: May 31, 2019
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
ON THE EVENING OF MAY 17, I NEEDED A JUMP AFTER WORK. I WENT HOME, TURNED OFF MY CAR BUT WAS UNABLE TO START IT AGAIN SO I REPLACED THE BATTERY. I THOUGHT I HAD FIXED THE PROBLEM UNTIL THE NEXT DAY WHEN I WAS DRIVING 65MPH ON A LOCAL INTERSTATE WITH MY DAUGHTER IN THE CAR, ALL MY DASH LIGHTS CAME ON, I LOST NAVIGATION & RADIO AND MY POWER STEERING LOCKED UP. I WENT TO TURN ON MY HAZARDS AND THOSE DID NOT WORK EITHER. I CHECKED MY MIRRORS TO MAKE SURE NO ONE WAS GOING TO HIT ME AND I WAS ABLE TO GET OFF THE HIGHWAY AND PULL ONTO THE SHOULDER. I WAS EXTREMELY FEARFUL AS I HAD MINIMAL STEERING CAPABILITY & WAS UNABLE TO NOTIFY OTHER MOTORISTS OF MY DISABLED VEHICLE AS MY HAZARD LIGHTS WERE NOT FUNCTIONING. I WAS ABLE TO GET IT TOWED TO A DEALERSHIP WHERE I WAS TOLD I NEEDED A NEW ALTERNATOR FOR MY 3 YEAR OLD CAR. WHILE MY MILEAGE WAS AT 66,500 MILES, I DEFINITELY HAD NOT ANTICIPATED NEED TO REPLACE THAT PART OF A WHILE. DESPITE THAT, I WAS MORE UPSET THAT I LOST FUNCTION OF MY CAR AND WAS NOT ABLE TO WARN OTHER CARS WITH WORKING HAZARD LIGHTS.
Corrective Action:
ON THE EVENING OF MAY 17, I NEEDED A JUMP AFTER WORK. I WENT HOME, TURNED OFF MY CAR BUT WAS UNABLE TO START IT AGAIN SO I REPLACED THE BATTERY. I THOUGHT I HAD FIXED THE PROBLEM UNTIL THE NEXT DAY WHEN I WAS DRIVING 65MPH ON A LOCAL INTERSTATE WITH MY DAUGHTER IN THE CAR, ALL MY DASH LIGHTS CAME ON, I LOST NAVIGATION & RADIO AND MY POWER STEERING LOCKED UP. I WENT TO TURN ON MY HAZARDS AND THOSE DID NOT WORK EITHER. I CHECKED MY MIRRORS TO MAKE SURE NO ONE WAS GOING TO HIT ME AND I WAS ABLE TO GET OFF THE HIGHWAY AND PULL ONTO THE SHOULDER. I WAS EXTREMELY FEARFUL AS I HAD MINIMAL STEERING CAPABILITY & WAS UNABLE TO NOTIFY OTHER MOTORISTS OF MY DISABLED VEHICLE AS MY HAZARD LIGHTS WERE NOT FUNCTIONING. I WAS ABLE TO GET IT TOWED TO A DEALERSHIP WHERE I WAS TOLD I NEEDED A NEW ALTERNATOR FOR MY 3 YEAR OLD CAR. WHILE MY MILEAGE WAS AT 66,500 MILES, I DEFINITELY HAD NOT ANTICIPATED NEED TO REPLACE THAT PART OF A WHILE. DESPITE THAT, I WAS MORE UPSET THAT I LOST FUNCTION OF MY CAR AND WAS NOT ABLE TO WARN OTHER CARS WITH WORKING HAZARD LIGHTS.
Additional Notes:
ON THE EVENING OF MAY 17, I NEEDED A JUMP AFTER WORK. I WENT HOME, TURNED OFF MY CAR BUT WAS UNABLE TO START IT AGAIN SO I REPLACED THE BATTERY. I THOUGHT I HAD FIXED THE PROBLEM UNTIL THE NEXT DAY WHEN I WAS DRIVING 65MPH ON A LOCAL INTERSTATE WITH MY DAUGHTER IN THE CAR, ALL MY DASH LIGHTS CAME ON, I LOST NAVIGATION & RADIO AND MY POWER STEERING LOCKED UP. I WENT TO TURN ON MY HAZARDS AND THOSE DID NOT WORK EITHER. I CHECKED MY MIRRORS TO MAKE SURE NO ONE WAS GOING TO HIT ME AND I WAS ABLE TO GET OFF THE HIGHWAY AND PULL ONTO THE SHOULDER. I WAS EXTREMELY FEARFUL AS I HAD MINIMAL STEERING CAPABILITY & WAS UNABLE TO NOTIFY OTHER MOTORISTS OF MY DISABLED VEHICLE AS MY HAZARD LIGHTS WERE NOT FUNCTIONING. I WAS ABLE TO GET IT TOWED TO A DEALERSHIP WHERE I WAS TOLD I NEEDED A NEW ALTERNATOR FOR MY 3 YEAR OLD CAR. WHILE MY MILEAGE WAS AT 66,500 MILES, I DEFINITELY HAD NOT ANTICIPATED NEED TO REPLACE THAT PART OF A WHILE. DESPITE THAT, I WAS MORE UPSET THAT I LOST FUNCTION OF MY CAR AND WAS NOT ABLE TO WARN OTHER CARS WITH WORKING HAZARD LIGHTS.
Mfg Campaign: 11217144
Recall Date: May 31, 2019
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I'VE BEEN HAVING CAR PROBLEMS WITH MY CAR FOR A OVER A YEAR, THE STEERING WHEEL GET STUCK, MY BRAKES WASN'T WORKING GOOD, SO I GOT NEW BREAKS, HOWEVER MY CAR STILL DOESN'T MAKE A QUICK COMPLETE STOP, I'M ALSO HAVING ELECTRICAL PROBLEMS, MY HEADLIGHTS BULB HAVE TO BE CHANGED ONCE A WEEK, I ALSO HAVE TO CHANGED MY OIL EVERY WELL, TODAY MY CAR IS AT THE DEALERSHIP WAITING ON A ENGINE, IT'S BEEN THERE FOR OVER THREE MONTHS.
Corrective Action:
I'VE BEEN HAVING CAR PROBLEMS WITH MY CAR FOR A OVER A YEAR, THE STEERING WHEEL GET STUCK, MY BRAKES WASN'T WORKING GOOD, SO I GOT NEW BREAKS, HOWEVER MY CAR STILL DOESN'T MAKE A QUICK COMPLETE STOP, I'M ALSO HAVING ELECTRICAL PROBLEMS, MY HEADLIGHTS BULB HAVE TO BE CHANGED ONCE A WEEK, I ALSO HAVE TO CHANGED MY OIL EVERY WELL, TODAY MY CAR IS AT THE DEALERSHIP WAITING ON A ENGINE, IT'S BEEN THERE FOR OVER THREE MONTHS.
Additional Notes:
I'VE BEEN HAVING CAR PROBLEMS WITH MY CAR FOR A OVER A YEAR, THE STEERING WHEEL GET STUCK, MY BRAKES WASN'T WORKING GOOD, SO I GOT NEW BREAKS, HOWEVER MY CAR STILL DOESN'T MAKE A QUICK COMPLETE STOP, I'M ALSO HAVING ELECTRICAL PROBLEMS, MY HEADLIGHTS BULB HAVE TO BE CHANGED ONCE A WEEK, I ALSO HAVE TO CHANGED MY OIL EVERY WELL, TODAY MY CAR IS AT THE DEALERSHIP WAITING ON A ENGINE, IT'S BEEN THERE FOR OVER THREE MONTHS.
Mfg Campaign: 11210573
Recall Date: May 29, 2019
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I'VE BEEN HAVING CAR PROBLEMS WITH MY CAR FOR A OVER A YEAR, THE STEERING WHEEL GET STUCK, MY BRAKES WASN'T WORKING GOOD, SO I GOT NEW BREAKS, HOWEVER MY CAR STILL DOESN'T MAKE A QUICK COMPLETE STOP, I'M ALSO HAVING ELECTRICAL PROBLEMS, MY HEADLIGHTS BULB HAVE TO BE CHANGED ONCE A WEEK, I ALSO HAVE TO CHANGED MY OIL EVERY WELL, TODAY MY CAR IS AT THE DEALERSHIP WAITING ON A ENGINE, IT'S BEEN THERE FOR OVER THREE MONTHS.
Corrective Action:
I'VE BEEN HAVING CAR PROBLEMS WITH MY CAR FOR A OVER A YEAR, THE STEERING WHEEL GET STUCK, MY BRAKES WASN'T WORKING GOOD, SO I GOT NEW BREAKS, HOWEVER MY CAR STILL DOESN'T MAKE A QUICK COMPLETE STOP, I'M ALSO HAVING ELECTRICAL PROBLEMS, MY HEADLIGHTS BULB HAVE TO BE CHANGED ONCE A WEEK, I ALSO HAVE TO CHANGED MY OIL EVERY WELL, TODAY MY CAR IS AT THE DEALERSHIP WAITING ON A ENGINE, IT'S BEEN THERE FOR OVER THREE MONTHS.
Additional Notes:
I'VE BEEN HAVING CAR PROBLEMS WITH MY CAR FOR A OVER A YEAR, THE STEERING WHEEL GET STUCK, MY BRAKES WASN'T WORKING GOOD, SO I GOT NEW BREAKS, HOWEVER MY CAR STILL DOESN'T MAKE A QUICK COMPLETE STOP, I'M ALSO HAVING ELECTRICAL PROBLEMS, MY HEADLIGHTS BULB HAVE TO BE CHANGED ONCE A WEEK, I ALSO HAVE TO CHANGED MY OIL EVERY WELL, TODAY MY CAR IS AT THE DEALERSHIP WAITING ON A ENGINE, IT'S BEEN THERE FOR OVER THREE MONTHS.
Mfg Campaign: 11210573
Recall Date: May 29, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I'VE BEEN HAVING CAR PROBLEMS WITH MY CAR FOR A OVER A YEAR, THE STEERING WHEEL GET STUCK, MY BRAKES WASN'T WORKING GOOD, SO I GOT NEW BREAKS, HOWEVER MY CAR STILL DOESN'T MAKE A QUICK COMPLETE STOP, I'M ALSO HAVING ELECTRICAL PROBLEMS, MY HEADLIGHTS BULB HAVE TO BE CHANGED ONCE A WEEK, I ALSO HAVE TO CHANGED MY OIL EVERY WELL, TODAY MY CAR IS AT THE DEALERSHIP WAITING ON A ENGINE, IT'S BEEN THERE FOR OVER THREE MONTHS.
Corrective Action:
I'VE BEEN HAVING CAR PROBLEMS WITH MY CAR FOR A OVER A YEAR, THE STEERING WHEEL GET STUCK, MY BRAKES WASN'T WORKING GOOD, SO I GOT NEW BREAKS, HOWEVER MY CAR STILL DOESN'T MAKE A QUICK COMPLETE STOP, I'M ALSO HAVING ELECTRICAL PROBLEMS, MY HEADLIGHTS BULB HAVE TO BE CHANGED ONCE A WEEK, I ALSO HAVE TO CHANGED MY OIL EVERY WELL, TODAY MY CAR IS AT THE DEALERSHIP WAITING ON A ENGINE, IT'S BEEN THERE FOR OVER THREE MONTHS.
Additional Notes:
I'VE BEEN HAVING CAR PROBLEMS WITH MY CAR FOR A OVER A YEAR, THE STEERING WHEEL GET STUCK, MY BRAKES WASN'T WORKING GOOD, SO I GOT NEW BREAKS, HOWEVER MY CAR STILL DOESN'T MAKE A QUICK COMPLETE STOP, I'M ALSO HAVING ELECTRICAL PROBLEMS, MY HEADLIGHTS BULB HAVE TO BE CHANGED ONCE A WEEK, I ALSO HAVE TO CHANGED MY OIL EVERY WELL, TODAY MY CAR IS AT THE DEALERSHIP WAITING ON A ENGINE, IT'S BEEN THERE FOR OVER THREE MONTHS.
Mfg Campaign: 11210573
Recall Date: May 29, 2019
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE THE VEHICLE WAS PARKED OUTSIDE THE RESIDENCE, THE SUN ROOF EXPLODED. THE VEHICLE WAS DRIVEN TO CLASSIC KIA CARROLLTON (2920 N INTERSTATE 35E, CARROLLTON, TX 75007), BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE THE VEHICLE WAS PARKED OUTSIDE THE RESIDENCE, THE SUN ROOF EXPLODED. THE VEHICLE WAS DRIVEN TO CLASSIC KIA CARROLLTON (2920 N INTERSTATE 35E, CARROLLTON, TX 75007), BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE THE VEHICLE WAS PARKED OUTSIDE THE RESIDENCE, THE SUN ROOF EXPLODED. THE VEHICLE WAS DRIVEN TO CLASSIC KIA CARROLLTON (2920 N INTERSTATE 35E, CARROLLTON, TX 75007), BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,500.
Mfg Campaign: 11209258
Recall Date: May 22, 2019
Kia America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
INTERMITTENTLY CAR WILL SHUDDER (JERK FORWARD AND SLOW, JERK FORWARD AND SLOW) MANY TIMES WHEN ACCELERATING, EITHER FROM A STOP OR WHILE ACCELERATING FROM LOW SPEEDS (LESS THAN 45MPH) IT SEEMS POSSIBLE GEAR CHANGING IS NOT SMOOTH. AND CAN BE DANGEROUS WHEN ATTEMPTING TO MERGE INTO TRAFFIC AS CAR DOES NOT ACCELERATE AS IT SHOULD. HAVE TAKEN THE CAR TO KIA WHO REPORT THAT NOTHING WAS WRONG WITH CAR WHEN THEY TEST DROVE IT. PROBLEM SEEMS WORSE WHEN IT IS HOT OR COLD OUTSIDE.
Corrective Action:
INTERMITTENTLY CAR WILL SHUDDER (JERK FORWARD AND SLOW, JERK FORWARD AND SLOW) MANY TIMES WHEN ACCELERATING, EITHER FROM A STOP OR WHILE ACCELERATING FROM LOW SPEEDS (LESS THAN 45MPH) IT SEEMS POSSIBLE GEAR CHANGING IS NOT SMOOTH. AND CAN BE DANGEROUS WHEN ATTEMPTING TO MERGE INTO TRAFFIC AS CAR DOES NOT ACCELERATE AS IT SHOULD. HAVE TAKEN THE CAR TO KIA WHO REPORT THAT NOTHING WAS WRONG WITH CAR WHEN THEY TEST DROVE IT. PROBLEM SEEMS WORSE WHEN IT IS HOT OR COLD OUTSIDE.
Additional Notes:
INTERMITTENTLY CAR WILL SHUDDER (JERK FORWARD AND SLOW, JERK FORWARD AND SLOW) MANY TIMES WHEN ACCELERATING, EITHER FROM A STOP OR WHILE ACCELERATING FROM LOW SPEEDS (LESS THAN 45MPH) IT SEEMS POSSIBLE GEAR CHANGING IS NOT SMOOTH. AND CAN BE DANGEROUS WHEN ATTEMPTING TO MERGE INTO TRAFFIC AS CAR DOES NOT ACCELERATE AS IT SHOULD. HAVE TAKEN THE CAR TO KIA WHO REPORT THAT NOTHING WAS WRONG WITH CAR WHEN THEY TEST DROVE IT. PROBLEM SEEMS WORSE WHEN IT IS HOT OR COLD OUTSIDE.
Mfg Campaign: 11208566
Recall Date: May 20, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
INTERMITTENTLY CAR WILL SHUDDER (JERK FORWARD AND SLOW, JERK FORWARD AND SLOW) MANY TIMES WHEN ACCELERATING, EITHER FROM A STOP OR WHILE ACCELERATING FROM LOW SPEEDS (LESS THAN 45MPH) IT SEEMS POSSIBLE GEAR CHANGING IS NOT SMOOTH. AND CAN BE DANGEROUS WHEN ATTEMPTING TO MERGE INTO TRAFFIC AS CAR DOES NOT ACCELERATE AS IT SHOULD. HAVE TAKEN THE CAR TO KIA WHO REPORT THAT NOTHING WAS WRONG WITH CAR WHEN THEY TEST DROVE IT. PROBLEM SEEMS WORSE WHEN IT IS HOT OR COLD OUTSIDE.
Corrective Action:
INTERMITTENTLY CAR WILL SHUDDER (JERK FORWARD AND SLOW, JERK FORWARD AND SLOW) MANY TIMES WHEN ACCELERATING, EITHER FROM A STOP OR WHILE ACCELERATING FROM LOW SPEEDS (LESS THAN 45MPH) IT SEEMS POSSIBLE GEAR CHANGING IS NOT SMOOTH. AND CAN BE DANGEROUS WHEN ATTEMPTING TO MERGE INTO TRAFFIC AS CAR DOES NOT ACCELERATE AS IT SHOULD. HAVE TAKEN THE CAR TO KIA WHO REPORT THAT NOTHING WAS WRONG WITH CAR WHEN THEY TEST DROVE IT. PROBLEM SEEMS WORSE WHEN IT IS HOT OR COLD OUTSIDE.
Additional Notes:
INTERMITTENTLY CAR WILL SHUDDER (JERK FORWARD AND SLOW, JERK FORWARD AND SLOW) MANY TIMES WHEN ACCELERATING, EITHER FROM A STOP OR WHILE ACCELERATING FROM LOW SPEEDS (LESS THAN 45MPH) IT SEEMS POSSIBLE GEAR CHANGING IS NOT SMOOTH. AND CAN BE DANGEROUS WHEN ATTEMPTING TO MERGE INTO TRAFFIC AS CAR DOES NOT ACCELERATE AS IT SHOULD. HAVE TAKEN THE CAR TO KIA WHO REPORT THAT NOTHING WAS WRONG WITH CAR WHEN THEY TEST DROVE IT. PROBLEM SEEMS WORSE WHEN IT IS HOT OR COLD OUTSIDE.
Mfg Campaign: 11208566
Recall Date: May 20, 2019
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
INTERMITTENTLY CAR WILL SHUDDER (JERK FORWARD AND SLOW, JERK FORWARD AND SLOW) MANY TIMES WHEN ACCELERATING, EITHER FROM A STOP OR WHILE ACCELERATING FROM LOW SPEEDS (LESS THAN 45MPH) IT SEEMS POSSIBLE GEAR CHANGING IS NOT SMOOTH. AND CAN BE DANGEROUS WHEN ATTEMPTING TO MERGE INTO TRAFFIC AS CAR DOES NOT ACCELERATE AS IT SHOULD. HAVE TAKEN THE CAR TO KIA WHO REPORT THAT NOTHING WAS WRONG WITH CAR WHEN THEY TEST DROVE IT. PROBLEM SEEMS WORSE WHEN IT IS HOT OR COLD OUTSIDE.
Corrective Action:
INTERMITTENTLY CAR WILL SHUDDER (JERK FORWARD AND SLOW, JERK FORWARD AND SLOW) MANY TIMES WHEN ACCELERATING, EITHER FROM A STOP OR WHILE ACCELERATING FROM LOW SPEEDS (LESS THAN 45MPH) IT SEEMS POSSIBLE GEAR CHANGING IS NOT SMOOTH. AND CAN BE DANGEROUS WHEN ATTEMPTING TO MERGE INTO TRAFFIC AS CAR DOES NOT ACCELERATE AS IT SHOULD. HAVE TAKEN THE CAR TO KIA WHO REPORT THAT NOTHING WAS WRONG WITH CAR WHEN THEY TEST DROVE IT. PROBLEM SEEMS WORSE WHEN IT IS HOT OR COLD OUTSIDE.
Additional Notes:
INTERMITTENTLY CAR WILL SHUDDER (JERK FORWARD AND SLOW, JERK FORWARD AND SLOW) MANY TIMES WHEN ACCELERATING, EITHER FROM A STOP OR WHILE ACCELERATING FROM LOW SPEEDS (LESS THAN 45MPH) IT SEEMS POSSIBLE GEAR CHANGING IS NOT SMOOTH. AND CAN BE DANGEROUS WHEN ATTEMPTING TO MERGE INTO TRAFFIC AS CAR DOES NOT ACCELERATE AS IT SHOULD. HAVE TAKEN THE CAR TO KIA WHO REPORT THAT NOTHING WAS WRONG WITH CAR WHEN THEY TEST DROVE IT. PROBLEM SEEMS WORSE WHEN IT IS HOT OR COLD OUTSIDE.
Mfg Campaign: 11208566
Recall Date: May 20, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
SO I GOT THE SOFTWARE UPDATE FOR THE ENGINE RECALL. ON THE 24TH, ENGINE LIGHT CANE ON. WAITED FOR AN ENGINE REPLACE FOR 2 MONTHS, THEN THEY TOLD ME IT WAS THE KNOCK SENSOR WIRE HARNESS. THEY REPLACED THAT AND GAVE ME BACK MY CAR. 1 WEEK LATER, SAME ENGINE LIGHT. TOOK IT IN THEY WIPED OFF THE ENGINE LIGHT, DROVE IT FOR A WEEK AND TILD ME NOTHING WAS WRONG WITH THE CAR. SPEAKLESS ON THE WAY KIA HAS HANDLED THIS.
Corrective Action:
SO I GOT THE SOFTWARE UPDATE FOR THE ENGINE RECALL. ON THE 24TH, ENGINE LIGHT CANE ON. WAITED FOR AN ENGINE REPLACE FOR 2 MONTHS, THEN THEY TOLD ME IT WAS THE KNOCK SENSOR WIRE HARNESS. THEY REPLACED THAT AND GAVE ME BACK MY CAR. 1 WEEK LATER, SAME ENGINE LIGHT. TOOK IT IN THEY WIPED OFF THE ENGINE LIGHT, DROVE IT FOR A WEEK AND TILD ME NOTHING WAS WRONG WITH THE CAR. SPEAKLESS ON THE WAY KIA HAS HANDLED THIS.
Additional Notes:
SO I GOT THE SOFTWARE UPDATE FOR THE ENGINE RECALL. ON THE 24TH, ENGINE LIGHT CANE ON. WAITED FOR AN ENGINE REPLACE FOR 2 MONTHS, THEN THEY TOLD ME IT WAS THE KNOCK SENSOR WIRE HARNESS. THEY REPLACED THAT AND GAVE ME BACK MY CAR. 1 WEEK LATER, SAME ENGINE LIGHT. TOOK IT IN THEY WIPED OFF THE ENGINE LIGHT, DROVE IT FOR A WEEK AND TILD ME NOTHING WAS WRONG WITH THE CAR. SPEAKLESS ON THE WAY KIA HAS HANDLED THIS.
Mfg Campaign: 11207337
Recall Date: May 13, 2019
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I'VE BEEN HAVING AN ISSUE WITH THE VEHICLE JERKING UPON TAKE OFF AS IF THE TRANSMISSION STRUGGLES TO ENGAGE, IT'S CAUSED ME SEVERAL NEAR ACCIDENTS DUE TO THE CAR NOT GOING WHEN IT'S SUPPOSED TO, HOW IT'S SUPPOSED TO.. THIS HAPPENS AT START UP WHEN FIRST SHIFTING INTO GEAR, AND AFTER STOPING THEN ATTEMPTING TO GO. I HAVE TAKEN IT TO KIA 3 TIMES. THE LAST TIME I TOOK IT THEY FELT THE ISSUE, THEN CLAIMED IT WAS DUE TO THE VEHICLE BEING EQUIPPED WITH A DOUBLE CLUTCH. NOT LETTING ME TAKE THE PAPERWORK THAT DESCRIBES THIS DOUBLE CLUTCH. I HAVE NEVER EVER FELT THIS WITH ANY OTHER VEHICLE ESPECIALLY WITH A BRAND NEW ONE.
Corrective Action:
I'VE BEEN HAVING AN ISSUE WITH THE VEHICLE JERKING UPON TAKE OFF AS IF THE TRANSMISSION STRUGGLES TO ENGAGE, IT'S CAUSED ME SEVERAL NEAR ACCIDENTS DUE TO THE CAR NOT GOING WHEN IT'S SUPPOSED TO, HOW IT'S SUPPOSED TO.. THIS HAPPENS AT START UP WHEN FIRST SHIFTING INTO GEAR, AND AFTER STOPING THEN ATTEMPTING TO GO. I HAVE TAKEN IT TO KIA 3 TIMES. THE LAST TIME I TOOK IT THEY FELT THE ISSUE, THEN CLAIMED IT WAS DUE TO THE VEHICLE BEING EQUIPPED WITH A DOUBLE CLUTCH. NOT LETTING ME TAKE THE PAPERWORK THAT DESCRIBES THIS DOUBLE CLUTCH. I HAVE NEVER EVER FELT THIS WITH ANY OTHER VEHICLE ESPECIALLY WITH A BRAND NEW ONE.
Additional Notes:
I'VE BEEN HAVING AN ISSUE WITH THE VEHICLE JERKING UPON TAKE OFF AS IF THE TRANSMISSION STRUGGLES TO ENGAGE, IT'S CAUSED ME SEVERAL NEAR ACCIDENTS DUE TO THE CAR NOT GOING WHEN IT'S SUPPOSED TO, HOW IT'S SUPPOSED TO.. THIS HAPPENS AT START UP WHEN FIRST SHIFTING INTO GEAR, AND AFTER STOPING THEN ATTEMPTING TO GO. I HAVE TAKEN IT TO KIA 3 TIMES. THE LAST TIME I TOOK IT THEY FELT THE ISSUE, THEN CLAIMED IT WAS DUE TO THE VEHICLE BEING EQUIPPED WITH A DOUBLE CLUTCH. NOT LETTING ME TAKE THE PAPERWORK THAT DESCRIBES THIS DOUBLE CLUTCH. I HAVE NEVER EVER FELT THIS WITH ANY OTHER VEHICLE ESPECIALLY WITH A BRAND NEW ONE.
Mfg Campaign: 11206453
Recall Date: May 9, 2019
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL LOCKS WHILE DRIVING. INITIALLY HAPPENED 1 YEAR AGO WHILE DRIVING. HAD TO USE SEVERE FORCE TO TURN THE WHEEL. I TOOK THE CAR TO THE KIA DEALERSHIP, WHO SAID THEY DID SEE SOMETHING ON DIAGNOSTICS; HOWEVER, THEY COULD NOT DUPLICATE THE PROBLEM, SO THEY COULD NOT FIX THE CAR. THEY KEPT & DROVE THE CAR. THEY CHECKED THE COUPLING UNIT & CONTACTED KIA HOTLINE BUT STILL COULD NOT FIND THE PROBLEM, SO THEY RETURNED THE CAR TO ME. ON APRIL 14TH, WHILE BACKING OUT OF MY PARKING SPACE, THE WHEEL AGAIN LOCKED UP. I JIGGLED THE WHEEL AND IT RELEASED, SO I PULLED OUT & PROCEEDED TO DRIVE. I REACHED THE END OF MY STREET & WANTED TO TURN & COULD NOT MOVE THE WHEEL. LUCKILY, I WAS STILL IN MY DEVELOPMENT WITH A 25MPH ZONE, SO I TURNED OFF THE CAR. WHEN I STARTED IT AGAIN, I COULD MOVE THE WHEEL, SO I RETURNED IT TO PARKING SPOT & HAD IT TOWED INTO THE DEALERSHIP ON APRIL 15TH. THE DEALER HAD THE CAR FOR 8 DAYS, DROVE IT FOR 340 MILES & STILL COULD NOT DUPLICATE THE ISSUE, SO THEY COULD NOT FIX THE PROBLEM. THEY RETURNED THE CAR TO ME & SAID IF THEY CANNOT DUPLICATE THE ISSUE, THEY CANNOT FIX IT. SO I AM NOW DRIVING A CAR IN FEAR THAT THIS WILL HAPPEN AGAIN & POSSIBLY WHEN ON A HIGHWAY & AT HIGHER SPEED.
Corrective Action:
STEERING WHEEL LOCKS WHILE DRIVING. INITIALLY HAPPENED 1 YEAR AGO WHILE DRIVING. HAD TO USE SEVERE FORCE TO TURN THE WHEEL. I TOOK THE CAR TO THE KIA DEALERSHIP, WHO SAID THEY DID SEE SOMETHING ON DIAGNOSTICS; HOWEVER, THEY COULD NOT DUPLICATE THE PROBLEM, SO THEY COULD NOT FIX THE CAR. THEY KEPT & DROVE THE CAR. THEY CHECKED THE COUPLING UNIT & CONTACTED KIA HOTLINE BUT STILL COULD NOT FIND THE PROBLEM, SO THEY RETURNED THE CAR TO ME. ON APRIL 14TH, WHILE BACKING OUT OF MY PARKING SPACE, THE WHEEL AGAIN LOCKED UP. I JIGGLED THE WHEEL AND IT RELEASED, SO I PULLED OUT & PROCEEDED TO DRIVE. I REACHED THE END OF MY STREET & WANTED TO TURN & COULD NOT MOVE THE WHEEL. LUCKILY, I WAS STILL IN MY DEVELOPMENT WITH A 25MPH ZONE, SO I TURNED OFF THE CAR. WHEN I STARTED IT AGAIN, I COULD MOVE THE WHEEL, SO I RETURNED IT TO PARKING SPOT & HAD IT TOWED INTO THE DEALERSHIP ON APRIL 15TH. THE DEALER HAD THE CAR FOR 8 DAYS, DROVE IT FOR 340 MILES & STILL COULD NOT DUPLICATE THE ISSUE, SO THEY COULD NOT FIX THE PROBLEM. THEY RETURNED THE CAR TO ME & SAID IF THEY CANNOT DUPLICATE THE ISSUE, THEY CANNOT FIX IT. SO I AM NOW DRIVING A CAR IN FEAR THAT THIS WILL HAPPEN AGAIN & POSSIBLY WHEN ON A HIGHWAY & AT HIGHER SPEED.
Additional Notes:
STEERING WHEEL LOCKS WHILE DRIVING. INITIALLY HAPPENED 1 YEAR AGO WHILE DRIVING. HAD TO USE SEVERE FORCE TO TURN THE WHEEL. I TOOK THE CAR TO THE KIA DEALERSHIP, WHO SAID THEY DID SEE SOMETHING ON DIAGNOSTICS; HOWEVER, THEY COULD NOT DUPLICATE THE PROBLEM, SO THEY COULD NOT FIX THE CAR. THEY KEPT & DROVE THE CAR. THEY CHECKED THE COUPLING UNIT & CONTACTED KIA HOTLINE BUT STILL COULD NOT FIND THE PROBLEM, SO THEY RETURNED THE CAR TO ME. ON APRIL 14TH, WHILE BACKING OUT OF MY PARKING SPACE, THE WHEEL AGAIN LOCKED UP. I JIGGLED THE WHEEL AND IT RELEASED, SO I PULLED OUT & PROCEEDED TO DRIVE. I REACHED THE END OF MY STREET & WANTED TO TURN & COULD NOT MOVE THE WHEEL. LUCKILY, I WAS STILL IN MY DEVELOPMENT WITH A 25MPH ZONE, SO I TURNED OFF THE CAR. WHEN I STARTED IT AGAIN, I COULD MOVE THE WHEEL, SO I RETURNED IT TO PARKING SPOT & HAD IT TOWED INTO THE DEALERSHIP ON APRIL 15TH. THE DEALER HAD THE CAR FOR 8 DAYS, DROVE IT FOR 340 MILES & STILL COULD NOT DUPLICATE THE ISSUE, SO THEY COULD NOT FIX THE PROBLEM. THEY RETURNED THE CAR TO ME & SAID IF THEY CANNOT DUPLICATE THE ISSUE, THEY CANNOT FIX IT. SO I AM NOW DRIVING A CAR IN FEAR THAT THIS WILL HAPPEN AGAIN & POSSIBLY WHEN ON A HIGHWAY & AT HIGHER SPEED.
Mfg Campaign: 11203303
Recall Date: Apr 24, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
A MONTH AFTER DOING THE RECALL FOR THE ENGINE UPDATE, THE HARNESS HAS TO COMPLETELY REPLACED. I WAS ON THE EXPRESSWAY WENT IT STARTED SHAKING AND WOULD NOT GO OVER 63 MPH. THE ENGINE LIGHT KEPT BLINKING.
Corrective Action:
A MONTH AFTER DOING THE RECALL FOR THE ENGINE UPDATE, THE HARNESS HAS TO COMPLETELY REPLACED. I WAS ON THE EXPRESSWAY WENT IT STARTED SHAKING AND WOULD NOT GO OVER 63 MPH. THE ENGINE LIGHT KEPT BLINKING.
Additional Notes:
A MONTH AFTER DOING THE RECALL FOR THE ENGINE UPDATE, THE HARNESS HAS TO COMPLETELY REPLACED. I WAS ON THE EXPRESSWAY WENT IT STARTED SHAKING AND WOULD NOT GO OVER 63 MPH. THE ENGINE LIGHT KEPT BLINKING.
Mfg Campaign: 11196710
Recall Date: Apr 16, 2019
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WE HAVE OWNED THE CAR ABOUT 2.5 YEARS. 2 DAYS AGO I TOOK IT THROUGH A TOUCH LESS CAR WASH. TODAY I NOTICED THE ANTENNA COVER/ SHARK FIN IS MISSING. I'M NOT SURE IF IT CAME OFF DURING THE WASH OR WHEN I WAS DRIVING. IT APPEARS THE PLASTIC SCREW HOLES HAVE ALL BROKEN OFF. THE CIRCUIT BOARD FOR THE ANTENNA IS EXPOSED. LOOKS TO BE A BIG FLAW IN MANUFACTURING.
Corrective Action:
WE HAVE OWNED THE CAR ABOUT 2.5 YEARS. 2 DAYS AGO I TOOK IT THROUGH A TOUCH LESS CAR WASH. TODAY I NOTICED THE ANTENNA COVER/ SHARK FIN IS MISSING. I'M NOT SURE IF IT CAME OFF DURING THE WASH OR WHEN I WAS DRIVING. IT APPEARS THE PLASTIC SCREW HOLES HAVE ALL BROKEN OFF. THE CIRCUIT BOARD FOR THE ANTENNA IS EXPOSED. LOOKS TO BE A BIG FLAW IN MANUFACTURING.
Additional Notes:
WE HAVE OWNED THE CAR ABOUT 2.5 YEARS. 2 DAYS AGO I TOOK IT THROUGH A TOUCH LESS CAR WASH. TODAY I NOTICED THE ANTENNA COVER/ SHARK FIN IS MISSING. I'M NOT SURE IF IT CAME OFF DURING THE WASH OR WHEN I WAS DRIVING. IT APPEARS THE PLASTIC SCREW HOLES HAVE ALL BROKEN OFF. THE CIRCUIT BOARD FOR THE ANTENNA IS EXPOSED. LOOKS TO BE A BIG FLAW IN MANUFACTURING.
Mfg Campaign: 11196807
Recall Date: Apr 16, 2019
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR WAS MANUFACTURED ON NOVENBER 13, 2015 THE SAME DATE FOR THE RECALL NUMBER SC139 FOR THE POWERTRAIN AXLE BUT WASN'T INCLUDED ON THE RECALL. MY AXLE IS STARTING TO MAKE NOISE LIKE IF IT IS FAIL JUST AS THE RECALL STATES I'M TOWING IT TO THE DEALER TO GET FIXED BUT WAS MY CAR SUPPOSE TO BE APART OF THAT RECALL?
Corrective Action:
MY CAR WAS MANUFACTURED ON NOVENBER 13, 2015 THE SAME DATE FOR THE RECALL NUMBER SC139 FOR THE POWERTRAIN AXLE BUT WASN'T INCLUDED ON THE RECALL. MY AXLE IS STARTING TO MAKE NOISE LIKE IF IT IS FAIL JUST AS THE RECALL STATES I'M TOWING IT TO THE DEALER TO GET FIXED BUT WAS MY CAR SUPPOSE TO BE APART OF THAT RECALL?
Additional Notes:
MY CAR WAS MANUFACTURED ON NOVENBER 13, 2015 THE SAME DATE FOR THE RECALL NUMBER SC139 FOR THE POWERTRAIN AXLE BUT WASN'T INCLUDED ON THE RECALL. MY AXLE IS STARTING TO MAKE NOISE LIKE IF IT IS FAIL JUST AS THE RECALL STATES I'M TOWING IT TO THE DEALER TO GET FIXED BUT WAS MY CAR SUPPOSE TO BE APART OF THAT RECALL?
Mfg Campaign: 11193360
Recall Date: Apr 2, 2019
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT AXLE STARTED TO FAIL AND MADE ABNORMAL NOISES. PERRIS VALLEY KIA (707 E 4TH ST, PERRIS, CA 92570) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V705000 (POWER TRAIN). THE MANUFACTURER WAS ALSO CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT AXLE STARTED TO FAIL AND MADE ABNORMAL NOISES. PERRIS VALLEY KIA (707 E 4TH ST, PERRIS, CA 92570) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V705000 (POWER TRAIN). THE MANUFACTURER WAS ALSO CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT AXLE STARTED TO FAIL AND MADE ABNORMAL NOISES. PERRIS VALLEY KIA (707 E 4TH ST, PERRIS, CA 92570) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V705000 (POWER TRAIN). THE MANUFACTURER WAS ALSO CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.
Mfg Campaign: 11193362
Recall Date: Apr 2, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AROUND THE FIRST WEEK OF FEBRUARY THIS YEAR. THEY DID A RECALL ON THE ENGINE ADJUSTMENT AND THE FOLLOWING WEEKEND THE ENGINE FAILED. I WAS ABLE TO GET THE CAR INTO KIA NAPLETON CARMEL/INDIANAPOLIS THIS WAS FEBRUARY 11TH I BELIEVE. WITHIN TEN MINUTES THE OPERATIONS PERSON CAME BACK AND SAID THEY HAD A RENTAL COMING TO PICK ME UP. THEY HAD TO REPLACE THE ENGINE DO TO WHATEVER THEY DID TO THE CAR IN THE RECALL. I THOUGHT ABOUT THIS FOR AWHILE, I WAS GOING TO PURCHASE THE CAR AT THE END OF THE LEASE. THE LARGE WARRANTY IS JUST ABOUT UP IN TIME, AND SHOULD ANYTHING OCCUR OUTSIDE OF THE POWER TRAIN, IT IS ON ME. THAT MEAN IF IT TAKES MONTHS OR WEEKS TO FIX THE CAR, I NEED TO LEASE A CAR AND WAIT FOR THE PART. I BECAME VERY IRRITATED ON THE 15TH DAY OF WAITING. THAT WAS NOW ALL MOST A MONTH AGO. KIA NAPLETON HAS NOW HAD THE CAR FOR A TOTAL OF FIVE WEEKS AND NOT ENGINE IN SIGHT. ENTERPRISE TOLD ME MY RENTAL WAS EXTENDED TO APRIL 14TH WHICH KIA MOTORS IF PAYING. I HAVE COMPLAINED FROM THE DEALERSHIP TO KIA LEASE, TO KIA MOTORS AND BACK TO THE DEALERSHIP. A LOT OF RUN-AROUND. FINALLY, THEY HAVE ISSUED A LETTER TO PERMIT ME TO PAY $19,040 TO BUY OUT THE LEASE OR AROUND $11,000 TO FIND A NEW LEASE OR JUST $3,000 FOR MY TROUBLES AND KEEP THE CAR. MY WORRY IS IF SOMETHING ELSE GOES WRONG, WHAT IF I AM WAITING FOR FIVE WEEKS OR LONGER FOR A PART TO ARRIVE FROM ASIA, AND WHAT IF IT HAPPENS ON THE OPEN ROAD. I WANT KIA TO TAKE ME OUT OF THE LEASE WITHOUT DAMAGES TO ME. I AM NOT PLEASED TO HAVE HAD KIA DESTROY THEIR OWN ENGINE AND NOW MAKE IT MY PROBLEM. KIA HAS CONTINUALLY REFERRED ME BETWEEN DEPARTMENTS AND ONE INDIVIDUAL TOLD ME TO CONTACT MY OWN INSURANCE AGENT. THEY CANNOT GUARANTEE ME THAT THE CAR WILL FAIL IN SOME FORM FOR THE REMAINDER OF THE LEASE WHICH IS JUST AROUND 16 MONTHS OUT. I TOOK THE LETTER FROM KIA OVER TO NAPLETON K
Corrective Action:
AROUND THE FIRST WEEK OF FEBRUARY THIS YEAR. THEY DID A RECALL ON THE ENGINE ADJUSTMENT AND THE FOLLOWING WEEKEND THE ENGINE FAILED. I WAS ABLE TO GET THE CAR INTO KIA NAPLETON CARMEL/INDIANAPOLIS THIS WAS FEBRUARY 11TH I BELIEVE. WITHIN TEN MINUTES THE OPERATIONS PERSON CAME BACK AND SAID THEY HAD A RENTAL COMING TO PICK ME UP. THEY HAD TO REPLACE THE ENGINE DO TO WHATEVER THEY DID TO THE CAR IN THE RECALL. I THOUGHT ABOUT THIS FOR AWHILE, I WAS GOING TO PURCHASE THE CAR AT THE END OF THE LEASE. THE LARGE WARRANTY IS JUST ABOUT UP IN TIME, AND SHOULD ANYTHING OCCUR OUTSIDE OF THE POWER TRAIN, IT IS ON ME. THAT MEAN IF IT TAKES MONTHS OR WEEKS TO FIX THE CAR, I NEED TO LEASE A CAR AND WAIT FOR THE PART. I BECAME VERY IRRITATED ON THE 15TH DAY OF WAITING. THAT WAS NOW ALL MOST A MONTH AGO. KIA NAPLETON HAS NOW HAD THE CAR FOR A TOTAL OF FIVE WEEKS AND NOT ENGINE IN SIGHT. ENTERPRISE TOLD ME MY RENTAL WAS EXTENDED TO APRIL 14TH WHICH KIA MOTORS IF PAYING. I HAVE COMPLAINED FROM THE DEALERSHIP TO KIA LEASE, TO KIA MOTORS AND BACK TO THE DEALERSHIP. A LOT OF RUN-AROUND. FINALLY, THEY HAVE ISSUED A LETTER TO PERMIT ME TO PAY $19,040 TO BUY OUT THE LEASE OR AROUND $11,000 TO FIND A NEW LEASE OR JUST $3,000 FOR MY TROUBLES AND KEEP THE CAR. MY WORRY IS IF SOMETHING ELSE GOES WRONG, WHAT IF I AM WAITING FOR FIVE WEEKS OR LONGER FOR A PART TO ARRIVE FROM ASIA, AND WHAT IF IT HAPPENS ON THE OPEN ROAD. I WANT KIA TO TAKE ME OUT OF THE LEASE WITHOUT DAMAGES TO ME. I AM NOT PLEASED TO HAVE HAD KIA DESTROY THEIR OWN ENGINE AND NOW MAKE IT MY PROBLEM. KIA HAS CONTINUALLY REFERRED ME BETWEEN DEPARTMENTS AND ONE INDIVIDUAL TOLD ME TO CONTACT MY OWN INSURANCE AGENT. THEY CANNOT GUARANTEE ME THAT THE CAR WILL FAIL IN SOME FORM FOR THE REMAINDER OF THE LEASE WHICH IS JUST AROUND 16 MONTHS OUT. I TOOK THE LETTER FROM KIA OVER TO NAPLETON K
Additional Notes:
AROUND THE FIRST WEEK OF FEBRUARY THIS YEAR. THEY DID A RECALL ON THE ENGINE ADJUSTMENT AND THE FOLLOWING WEEKEND THE ENGINE FAILED. I WAS ABLE TO GET THE CAR INTO KIA NAPLETON CARMEL/INDIANAPOLIS THIS WAS FEBRUARY 11TH I BELIEVE. WITHIN TEN MINUTES THE OPERATIONS PERSON CAME BACK AND SAID THEY HAD A RENTAL COMING TO PICK ME UP. THEY HAD TO REPLACE THE ENGINE DO TO WHATEVER THEY DID TO THE CAR IN THE RECALL. I THOUGHT ABOUT THIS FOR AWHILE, I WAS GOING TO PURCHASE THE CAR AT THE END OF THE LEASE. THE LARGE WARRANTY IS JUST ABOUT UP IN TIME, AND SHOULD ANYTHING OCCUR OUTSIDE OF THE POWER TRAIN, IT IS ON ME. THAT MEAN IF IT TAKES MONTHS OR WEEKS TO FIX THE CAR, I NEED TO LEASE A CAR AND WAIT FOR THE PART. I BECAME VERY IRRITATED ON THE 15TH DAY OF WAITING. THAT WAS NOW ALL MOST A MONTH AGO. KIA NAPLETON HAS NOW HAD THE CAR FOR A TOTAL OF FIVE WEEKS AND NOT ENGINE IN SIGHT. ENTERPRISE TOLD ME MY RENTAL WAS EXTENDED TO APRIL 14TH WHICH KIA MOTORS IF PAYING. I HAVE COMPLAINED FROM THE DEALERSHIP TO KIA LEASE, TO KIA MOTORS AND BACK TO THE DEALERSHIP. A LOT OF RUN-AROUND. FINALLY, THEY HAVE ISSUED A LETTER TO PERMIT ME TO PAY $19,040 TO BUY OUT THE LEASE OR AROUND $11,000 TO FIND A NEW LEASE OR JUST $3,000 FOR MY TROUBLES AND KEEP THE CAR. MY WORRY IS IF SOMETHING ELSE GOES WRONG, WHAT IF I AM WAITING FOR FIVE WEEKS OR LONGER FOR A PART TO ARRIVE FROM ASIA, AND WHAT IF IT HAPPENS ON THE OPEN ROAD. I WANT KIA TO TAKE ME OUT OF THE LEASE WITHOUT DAMAGES TO ME. I AM NOT PLEASED TO HAVE HAD KIA DESTROY THEIR OWN ENGINE AND NOW MAKE IT MY PROBLEM. KIA HAS CONTINUALLY REFERRED ME BETWEEN DEPARTMENTS AND ONE INDIVIDUAL TOLD ME TO CONTACT MY OWN INSURANCE AGENT. THEY CANNOT GUARANTEE ME THAT THE CAR WILL FAIL IN SOME FORM FOR THE REMAINDER OF THE LEASE WHICH IS JUST AROUND 16 MONTHS OUT. I TOOK THE LETTER FROM KIA OVER TO NAPLETON K
Mfg Campaign: 11190661
Recall Date: Mar 22, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury