KIA OPTIMA 2016

Complete listing of complaints and recalls for this vehicle

970
Complaints
9
Recalls

Complaints & Recalls

970 Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia America, Inc.
NHTSA Campaign: 23V594000 SAFETY RECALL
319.4K Vehicles Affected
Recall Date: Aug 24, 2023
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."

Potential Risk:
A person inside the trunk compartment may become trapped, increasing their risk of injury.
FREE Recall Solution:
Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC278.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC278
Notice Date: Oct 19, 2023
Recall Date: Aug 24, 2023
Kia Motors America
NHTSA Campaign: 18V907000 SAFETY RECALL
71.7K Vehicles Affected
Recall Date: Dec 19, 2018
Safety Issue:

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC172
Notice Date: Jan 17, 2019
Recall Date: Dec 19, 2018
Kia Motors America
NHTSA Campaign: 17V007000 SAFETY RECALL
1 Vehicles Affected
Recall Date: Jan 6, 2017
Safety Issue:

Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.

Potential Risk:
In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
FREE Recall Solution:
The affected vehicle was remedied on January 10, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC143.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC143
Notice Date: Jan 10, 2017
Recall Date: Jan 6, 2017
Kia Motors America
NHTSA Campaign: 16V705000 SAFETY RECALL
12.2K Vehicles Affected
Recall Date: Oct 3, 2016
Safety Issue:

Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.

Potential Risk:
If the driveshaft cracks and separates from the vehicle, it will not be able to move forward. Additionally, if the parking brake is not applied upon exiting the vehicle, the vehicle may roll. Either scenario can increase the risk of a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will replace the front axle driveshaft, free of charge. The recall began November 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC139.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC139
Notice Date: Nov 30, 2016
Recall Date: Oct 3, 2016
Kia Motors America
NHTSA Campaign: 16V231000 SAFETY RECALL
17 Vehicles Affected
Recall Date: Apr 21, 2016
Safety Issue:

Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.

Potential Risk:
If the second stage air bag does not deploy it increases the risk of injury or death.
FREE Recall Solution:
Kia will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 6, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC131.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC131
Notice Date: May 6, 2016
Recall Date: Apr 21, 2016

Consumer Complaints

970 Complaints
Kia America, Inc.
Campaign: 11140233 Other
Oct 14, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

THE TRANSMISSION HAS A VERY HARSH DOWNSHIFT UPON COMING TO A STOP. SOMETIMES SO BAD THAT IT WILL PUSH ALL PASSENGERS HEADS FORWARD HARSHLY.

Corrective Action:

THE TRANSMISSION HAS A VERY HARSH DOWNSHIFT UPON COMING TO A STOP. SOMETIMES SO BAD THAT IT WILL PUSH ALL PASSENGERS HEADS FORWARD HARSHLY.

Additional Notes:

THE TRANSMISSION HAS A VERY HARSH DOWNSHIFT UPON COMING TO A STOP. SOMETIMES SO BAD THAT IT WILL PUSH ALL PASSENGERS HEADS FORWARD HARSHLY.

Manufacturer: KIA
Mfg Campaign: 11140233
Notice Date: Oct 14, 2018
Recall Date: Oct 14, 2018
Kia America, Inc.
Campaign: 11132629 Other
Oct 5, 2018
Defect Description:

VEHICLE SPEED CONTROL:CRUISE CONTROL

Potential Consequences:

2016 KIA OPTIMA. CONSUMER WRITES WITH CONCERNS MALFUNCTIONS WITH ADVANCED SMART CRUISE CONTROL. *AS *TR

Corrective Action:

2016 KIA OPTIMA. CONSUMER WRITES WITH CONCERNS MALFUNCTIONS WITH ADVANCED SMART CRUISE CONTROL. *AS *TR

Additional Notes:

2016 KIA OPTIMA. CONSUMER WRITES WITH CONCERNS MALFUNCTIONS WITH ADVANCED SMART CRUISE CONTROL. *AS *TR

Manufacturer: KIA
Mfg Campaign: 11132629
Notice Date: Oct 5, 2018
Recall Date: Oct 5, 2018
Kia America, Inc.
Campaign: 11132993 Other
Oct 2, 2018
Defect Description:

SEATS

Potential Consequences:

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE THE VEHICLE WAS COMING TO A COMPLETE STOP, THE FRONT DRIVER AND PASSENGER SEATS UNINTENTIONALLY MOVED IN DIFFERENT DIRECTIONS. THE CONTACT MENTIONED THAT BOTH SEATS BECAME DETACHED FROM THE HINGES. THE CONTACT ALSO STATED THAT THE SEAT COVERS DID NOT HOLD THE SEAT CUSHIONS IN PLACE. DOUG SMITH KIA (495 W MAIN ST, AMERICAN FORK, UT 84003, (801) 692-4390) DIAGNOSED THAT NEW SEAT COVERS WERE NEEDED TO LOCK THE CUSHIONS INTO THE SEATS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE THE VEHICLE WAS COMING TO A COMPLETE STOP, THE FRONT DRIVER AND PASSENGER SEATS UNINTENTIONALLY MOVED IN DIFFERENT DIRECTIONS. THE CONTACT MENTIONED THAT BOTH SEATS BECAME DETACHED FROM THE HINGES. THE CONTACT ALSO STATED THAT THE SEAT COVERS DID NOT HOLD THE SEAT CUSHIONS IN PLACE. DOUG SMITH KIA (495 W MAIN ST, AMERICAN FORK, UT 84003, (801) 692-4390) DIAGNOSED THAT NEW SEAT COVERS WERE NEEDED TO LOCK THE CUSHIONS INTO THE SEATS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE THE VEHICLE WAS COMING TO A COMPLETE STOP, THE FRONT DRIVER AND PASSENGER SEATS UNINTENTIONALLY MOVED IN DIFFERENT DIRECTIONS. THE CONTACT MENTIONED THAT BOTH SEATS BECAME DETACHED FROM THE HINGES. THE CONTACT ALSO STATED THAT THE SEAT COVERS DID NOT HOLD THE SEAT CUSHIONS IN PLACE. DOUG SMITH KIA (495 W MAIN ST, AMERICAN FORK, UT 84003, (801) 692-4390) DIAGNOSED THAT NEW SEAT COVERS WERE NEEDED TO LOCK THE CUSHIONS INTO THE SEATS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Manufacturer: KIA
Mfg Campaign: 11132993
Notice Date: Oct 2, 2018
Recall Date: Oct 2, 2018
Kia America, Inc.
Campaign: 11123907 Other
Aug 31, 2018
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

WHILE DRIVING WITH MY AUTOMATIC HEADLIGHTS ON AT NIGHT, THE LIGHTS HAVE TURNED OFF SEVERAL TIMES WHILE I WAS DRIVING. THE LIGHTS TURNED OFF FOR A FEW SECONDS EACH TIME THEN TURNED ON AGAIN.

Corrective Action:

WHILE DRIVING WITH MY AUTOMATIC HEADLIGHTS ON AT NIGHT, THE LIGHTS HAVE TURNED OFF SEVERAL TIMES WHILE I WAS DRIVING. THE LIGHTS TURNED OFF FOR A FEW SECONDS EACH TIME THEN TURNED ON AGAIN.

Additional Notes:

WHILE DRIVING WITH MY AUTOMATIC HEADLIGHTS ON AT NIGHT, THE LIGHTS HAVE TURNED OFF SEVERAL TIMES WHILE I WAS DRIVING. THE LIGHTS TURNED OFF FOR A FEW SECONDS EACH TIME THEN TURNED ON AGAIN.

Manufacturer: KIA
Mfg Campaign: 11123907
Notice Date: Aug 31, 2018
Recall Date: Aug 31, 2018
Kia America, Inc.
Campaign: 11121826 Other
2 Vehicles Affected
Aug 23, 2018
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I WAS REAR ENDED WHILE STOPPED IN BREAKDOWN LANE OF A SECONDARY HIGHWAY (40 MPH) PROBLEM THAT I WOULD LIKE TO ADDRESS IS THE INADEQUATE CUSHIONING IN THE HEADRESTS OF THIS CAR AND PROBABLY MANY OTHERS. SUFFERED A CONCUSSION THE EFFECTS OF WHICH ARE STILL ONGOING. I THINK THAT THERE NEEDS TO BE STANDARDS APPLIED TO HEADRESTS TO HAVE ENERGY ABSORBING CUSHIONING. *TR

Corrective Action:

I WAS REAR ENDED WHILE STOPPED IN BREAKDOWN LANE OF A SECONDARY HIGHWAY (40 MPH) PROBLEM THAT I WOULD LIKE TO ADDRESS IS THE INADEQUATE CUSHIONING IN THE HEADRESTS OF THIS CAR AND PROBABLY MANY OTHERS. SUFFERED A CONCUSSION THE EFFECTS OF WHICH ARE STILL ONGOING. I THINK THAT THERE NEEDS TO BE STANDARDS APPLIED TO HEADRESTS TO HAVE ENERGY ABSORBING CUSHIONING. *TR

Additional Notes:

I WAS REAR ENDED WHILE STOPPED IN BREAKDOWN LANE OF A SECONDARY HIGHWAY (40 MPH) PROBLEM THAT I WOULD LIKE TO ADDRESS IS THE INADEQUATE CUSHIONING IN THE HEADRESTS OF THIS CAR AND PROBABLY MANY OTHERS. SUFFERED A CONCUSSION THE EFFECTS OF WHICH ARE STILL ONGOING. I THINK THAT THERE NEEDS TO BE STANDARDS APPLIED TO HEADRESTS TO HAVE ENERGY ABSORBING CUSHIONING. *TR

Manufacturer: KIA
Mfg Campaign: 11121826
Notice Date: Aug 23, 2018
Recall Date: Aug 23, 2018
Kia America, Inc.
Campaign: 11121826 Other
2 Vehicles Affected
Aug 23, 2018
Defect Description:

SEATS

Potential Consequences:

I WAS REAR ENDED WHILE STOPPED IN BREAKDOWN LANE OF A SECONDARY HIGHWAY (40 MPH) PROBLEM THAT I WOULD LIKE TO ADDRESS IS THE INADEQUATE CUSHIONING IN THE HEADRESTS OF THIS CAR AND PROBABLY MANY OTHERS. SUFFERED A CONCUSSION THE EFFECTS OF WHICH ARE STILL ONGOING. I THINK THAT THERE NEEDS TO BE STANDARDS APPLIED TO HEADRESTS TO HAVE ENERGY ABSORBING CUSHIONING. *TR

Corrective Action:

I WAS REAR ENDED WHILE STOPPED IN BREAKDOWN LANE OF A SECONDARY HIGHWAY (40 MPH) PROBLEM THAT I WOULD LIKE TO ADDRESS IS THE INADEQUATE CUSHIONING IN THE HEADRESTS OF THIS CAR AND PROBABLY MANY OTHERS. SUFFERED A CONCUSSION THE EFFECTS OF WHICH ARE STILL ONGOING. I THINK THAT THERE NEEDS TO BE STANDARDS APPLIED TO HEADRESTS TO HAVE ENERGY ABSORBING CUSHIONING. *TR

Additional Notes:

I WAS REAR ENDED WHILE STOPPED IN BREAKDOWN LANE OF A SECONDARY HIGHWAY (40 MPH) PROBLEM THAT I WOULD LIKE TO ADDRESS IS THE INADEQUATE CUSHIONING IN THE HEADRESTS OF THIS CAR AND PROBABLY MANY OTHERS. SUFFERED A CONCUSSION THE EFFECTS OF WHICH ARE STILL ONGOING. I THINK THAT THERE NEEDS TO BE STANDARDS APPLIED TO HEADRESTS TO HAVE ENERGY ABSORBING CUSHIONING. *TR

Manufacturer: KIA
Mfg Campaign: 11121826
Notice Date: Aug 23, 2018
Recall Date: Aug 23, 2018
Kia America, Inc.
Campaign: 11112374 Other
Jul 19, 2018
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

HEADLIGHTS SHINE ONLY ON THE ROAD STRAIGHT AHEAD.SIDE LIGHTING IS SO BAD YOU CAN'T READ THE ROAD SIGNS ON THE SIDE OF THE ROAD. THIS IS THE FIRST TIME THAT I HAVE DRIVEN THE CAR AT NIGHT ON COUNTRY ROADS. THE HEADLIGHTS DO NOT FAN OUT ON THE ROAD AHEAD AT ALL. VISABILITY IS VERY POOR AND THIS IS UNSAFE.

Corrective Action:

HEADLIGHTS SHINE ONLY ON THE ROAD STRAIGHT AHEAD.SIDE LIGHTING IS SO BAD YOU CAN'T READ THE ROAD SIGNS ON THE SIDE OF THE ROAD. THIS IS THE FIRST TIME THAT I HAVE DRIVEN THE CAR AT NIGHT ON COUNTRY ROADS. THE HEADLIGHTS DO NOT FAN OUT ON THE ROAD AHEAD AT ALL. VISABILITY IS VERY POOR AND THIS IS UNSAFE.

Additional Notes:

HEADLIGHTS SHINE ONLY ON THE ROAD STRAIGHT AHEAD.SIDE LIGHTING IS SO BAD YOU CAN'T READ THE ROAD SIGNS ON THE SIDE OF THE ROAD. THIS IS THE FIRST TIME THAT I HAVE DRIVEN THE CAR AT NIGHT ON COUNTRY ROADS. THE HEADLIGHTS DO NOT FAN OUT ON THE ROAD AHEAD AT ALL. VISABILITY IS VERY POOR AND THIS IS UNSAFE.

Manufacturer: KIA
Mfg Campaign: 11112374
Notice Date: Jul 19, 2018
Recall Date: Jul 19, 2018
Kia America, Inc.
Campaign: 11111216 Other
Jul 13, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

UPON FILLING UP THE CAR THE GAS NOZZLE NEVER SHUTS OFF UNTIL GAS (A LOT OF GAS) IS POURING OUT OF THE TANK. EVEN TRYING TO FILL IT UP ON YOUR OWN HOLDING THE HANDLE IT POURS OUT WHEN FULL. LEAVES GAS EVERY WHERE DOWN THE CAR SPRAYING THE PERSON PUTTING THE GAS IN. RUINING THE PAINT ON THE CAR.

Corrective Action:

UPON FILLING UP THE CAR THE GAS NOZZLE NEVER SHUTS OFF UNTIL GAS (A LOT OF GAS) IS POURING OUT OF THE TANK. EVEN TRYING TO FILL IT UP ON YOUR OWN HOLDING THE HANDLE IT POURS OUT WHEN FULL. LEAVES GAS EVERY WHERE DOWN THE CAR SPRAYING THE PERSON PUTTING THE GAS IN. RUINING THE PAINT ON THE CAR.

Additional Notes:

UPON FILLING UP THE CAR THE GAS NOZZLE NEVER SHUTS OFF UNTIL GAS (A LOT OF GAS) IS POURING OUT OF THE TANK. EVEN TRYING TO FILL IT UP ON YOUR OWN HOLDING THE HANDLE IT POURS OUT WHEN FULL. LEAVES GAS EVERY WHERE DOWN THE CAR SPRAYING THE PERSON PUTTING THE GAS IN. RUINING THE PAINT ON THE CAR.

Manufacturer: KIA
Mfg Campaign: 11111216
Notice Date: Jul 13, 2018
Recall Date: Jul 13, 2018
Kia America, Inc.
Campaign: 11110718 Other
Jul 11, 2018
Defect Description:

EXTERIOR LIGHTING:HEADLIGHTS

Potential Consequences:

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING 30 MPH, BOTH HEADLIGHTS FLICKERED AND FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO PARKWAY FAMILY KIA (22555 US-59, KIRKWOOD, TX 77339, (281) 312-6200) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THE BULBS BURNED OUT BECAUSE OF THE MILEAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,278.

Corrective Action:

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING 30 MPH, BOTH HEADLIGHTS FLICKERED AND FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO PARKWAY FAMILY KIA (22555 US-59, KIRKWOOD, TX 77339, (281) 312-6200) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THE BULBS BURNED OUT BECAUSE OF THE MILEAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,278.

Additional Notes:

TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING 30 MPH, BOTH HEADLIGHTS FLICKERED AND FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO PARKWAY FAMILY KIA (22555 US-59, KIRKWOOD, TX 77339, (281) 312-6200) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THE BULBS BURNED OUT BECAUSE OF THE MILEAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,278.

Manufacturer: KIA
Mfg Campaign: 11110718
Notice Date: Jul 11, 2018
Recall Date: Jul 11, 2018
Kia America, Inc.
Campaign: 11109510 Other
Jul 4, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

WHEN ACCELERATING FROM A COMPLETE STOP, THE ENGINE SHUDDERS & HESITATES. I MUST ALLOW EXTRA TIME & SPACE FOR ONCOMING TRAFFIC, WHEN PULLING OUT INTO AN INTERSECTION. THIS IS AN ONGOING PROBLEM. KIA SAYS THE VEHICLE IS PERFORMING AS IT WAS DESIGNED TO. I THINK A RECALL SHOULD BE CONSIDERED, AS I HAVE SEEN NUMEROUS, SIMILAR COMPLAINTS ON VARIOUS WEBSITES REGARDING THIS PROBLEM.

Corrective Action:

WHEN ACCELERATING FROM A COMPLETE STOP, THE ENGINE SHUDDERS & HESITATES. I MUST ALLOW EXTRA TIME & SPACE FOR ONCOMING TRAFFIC, WHEN PULLING OUT INTO AN INTERSECTION. THIS IS AN ONGOING PROBLEM. KIA SAYS THE VEHICLE IS PERFORMING AS IT WAS DESIGNED TO. I THINK A RECALL SHOULD BE CONSIDERED, AS I HAVE SEEN NUMEROUS, SIMILAR COMPLAINTS ON VARIOUS WEBSITES REGARDING THIS PROBLEM.

Additional Notes:

WHEN ACCELERATING FROM A COMPLETE STOP, THE ENGINE SHUDDERS & HESITATES. I MUST ALLOW EXTRA TIME & SPACE FOR ONCOMING TRAFFIC, WHEN PULLING OUT INTO AN INTERSECTION. THIS IS AN ONGOING PROBLEM. KIA SAYS THE VEHICLE IS PERFORMING AS IT WAS DESIGNED TO. I THINK A RECALL SHOULD BE CONSIDERED, AS I HAVE SEEN NUMEROUS, SIMILAR COMPLAINTS ON VARIOUS WEBSITES REGARDING THIS PROBLEM.

Manufacturer: KIA
Mfg Campaign: 11109510
Notice Date: Jul 4, 2018
Recall Date: Jul 4, 2018
Kia America, Inc.
Campaign: 11105163 Other
Jul 2, 2018
Defect Description:

SERVICE BRAKES

Potential Consequences:

VEHICLE WAS STATIONARY, STOPPED, IN THE WEST CONSHOHOCKEN MUNICIPAL COMMUNITY BUILDING PARKING LOT, 112 FRONT STREET, WEST CONSHOHOCKEN, PA. THE CAR WAS IN PARK WITH EMERGENCY BRAKE ENGAGED. I WENT TO TURN THE CAR OFF AND WHEN I PRESSED THE IGNITION BUTTON, A LOUD EXPLOSION SOUND CAME FROM UNDER THE HOOD AND THEN A LOUD JACK HAMMER SOUND STARTED. CAR SHOT BACKWARDS IN REVERSE AND ALL THE LIGHTS ON THE DASHBOARD WERE FLASHING AND A BELL RINGING. I PUMPED THE BRAKES TO STOP THE CAR AND IT WOULD NOT STOP. IN HAD JUST BEEN TURNED OFF, AND WAS ALREADY IN PARK AND EMERGENCY BRAKE ON. CAR WENT ON OUT OF NOWHERE, AND WENT IN REVERSE THE LENGTH OF APPROXIMATELY 25 CARS AND CRASHED INTO A PARKED CAR.POLICE WERE CALLED TO THE SCENE. THEY REPORTED THE ACCIDENT AND IT IS UNDER INVESTIGATION. MURRAY KIA WAS WHERE THE CAR WAS TOWED. THEY COULD NOT REPLICATE THE PROBLEM AND TOLD ME IT WAS AN INSURANCE PROBLEM. NOT TRUE!! MY PASSENGER AND I WERE LUCKY NOT TO HAVE ROLLED INTO THE STREET AND ONCOMING TRAFFIC, AND COULD BEEN KILLED OR SERIOUSLY INJURED, OR INJURED OTHERS. THANK GOD THE PARKED CAR WAS THERE AND ONLY THEN DID THE CAR CRASH INTO IT, AND STOP.

Corrective Action:

VEHICLE WAS STATIONARY, STOPPED, IN THE WEST CONSHOHOCKEN MUNICIPAL COMMUNITY BUILDING PARKING LOT, 112 FRONT STREET, WEST CONSHOHOCKEN, PA. THE CAR WAS IN PARK WITH EMERGENCY BRAKE ENGAGED. I WENT TO TURN THE CAR OFF AND WHEN I PRESSED THE IGNITION BUTTON, A LOUD EXPLOSION SOUND CAME FROM UNDER THE HOOD AND THEN A LOUD JACK HAMMER SOUND STARTED. CAR SHOT BACKWARDS IN REVERSE AND ALL THE LIGHTS ON THE DASHBOARD WERE FLASHING AND A BELL RINGING. I PUMPED THE BRAKES TO STOP THE CAR AND IT WOULD NOT STOP. IN HAD JUST BEEN TURNED OFF, AND WAS ALREADY IN PARK AND EMERGENCY BRAKE ON. CAR WENT ON OUT OF NOWHERE, AND WENT IN REVERSE THE LENGTH OF APPROXIMATELY 25 CARS AND CRASHED INTO A PARKED CAR.POLICE WERE CALLED TO THE SCENE. THEY REPORTED THE ACCIDENT AND IT IS UNDER INVESTIGATION. MURRAY KIA WAS WHERE THE CAR WAS TOWED. THEY COULD NOT REPLICATE THE PROBLEM AND TOLD ME IT WAS AN INSURANCE PROBLEM. NOT TRUE!! MY PASSENGER AND I WERE LUCKY NOT TO HAVE ROLLED INTO THE STREET AND ONCOMING TRAFFIC, AND COULD BEEN KILLED OR SERIOUSLY INJURED, OR INJURED OTHERS. THANK GOD THE PARKED CAR WAS THERE AND ONLY THEN DID THE CAR CRASH INTO IT, AND STOP.

Additional Notes:

VEHICLE WAS STATIONARY, STOPPED, IN THE WEST CONSHOHOCKEN MUNICIPAL COMMUNITY BUILDING PARKING LOT, 112 FRONT STREET, WEST CONSHOHOCKEN, PA. THE CAR WAS IN PARK WITH EMERGENCY BRAKE ENGAGED. I WENT TO TURN THE CAR OFF AND WHEN I PRESSED THE IGNITION BUTTON, A LOUD EXPLOSION SOUND CAME FROM UNDER THE HOOD AND THEN A LOUD JACK HAMMER SOUND STARTED. CAR SHOT BACKWARDS IN REVERSE AND ALL THE LIGHTS ON THE DASHBOARD WERE FLASHING AND A BELL RINGING. I PUMPED THE BRAKES TO STOP THE CAR AND IT WOULD NOT STOP. IN HAD JUST BEEN TURNED OFF, AND WAS ALREADY IN PARK AND EMERGENCY BRAKE ON. CAR WENT ON OUT OF NOWHERE, AND WENT IN REVERSE THE LENGTH OF APPROXIMATELY 25 CARS AND CRASHED INTO A PARKED CAR.POLICE WERE CALLED TO THE SCENE. THEY REPORTED THE ACCIDENT AND IT IS UNDER INVESTIGATION. MURRAY KIA WAS WHERE THE CAR WAS TOWED. THEY COULD NOT REPLICATE THE PROBLEM AND TOLD ME IT WAS AN INSURANCE PROBLEM. NOT TRUE!! MY PASSENGER AND I WERE LUCKY NOT TO HAVE ROLLED INTO THE STREET AND ONCOMING TRAFFIC, AND COULD BEEN KILLED OR SERIOUSLY INJURED, OR INJURED OTHERS. THANK GOD THE PARKED CAR WAS THERE AND ONLY THEN DID THE CAR CRASH INTO IT, AND STOP.

Manufacturer: KIA
Mfg Campaign: 11105163
Notice Date: Jul 2, 2018
Recall Date: Jul 2, 2018
Kia America, Inc.
Campaign: 11105163 Other
Jul 2, 2018
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

VEHICLE WAS STATIONARY, STOPPED, IN THE WEST CONSHOHOCKEN MUNICIPAL COMMUNITY BUILDING PARKING LOT, 112 FRONT STREET, WEST CONSHOHOCKEN, PA. THE CAR WAS IN PARK WITH EMERGENCY BRAKE ENGAGED. I WENT TO TURN THE CAR OFF AND WHEN I PRESSED THE IGNITION BUTTON, A LOUD EXPLOSION SOUND CAME FROM UNDER THE HOOD AND THEN A LOUD JACK HAMMER SOUND STARTED. CAR SHOT BACKWARDS IN REVERSE AND ALL THE LIGHTS ON THE DASHBOARD WERE FLASHING AND A BELL RINGING. I PUMPED THE BRAKES TO STOP THE CAR AND IT WOULD NOT STOP. IN HAD JUST BEEN TURNED OFF, AND WAS ALREADY IN PARK AND EMERGENCY BRAKE ON. CAR WENT ON OUT OF NOWHERE, AND WENT IN REVERSE THE LENGTH OF APPROXIMATELY 25 CARS AND CRASHED INTO A PARKED CAR.POLICE WERE CALLED TO THE SCENE. THEY REPORTED THE ACCIDENT AND IT IS UNDER INVESTIGATION. MURRAY KIA WAS WHERE THE CAR WAS TOWED. THEY COULD NOT REPLICATE THE PROBLEM AND TOLD ME IT WAS AN INSURANCE PROBLEM. NOT TRUE!! MY PASSENGER AND I WERE LUCKY NOT TO HAVE ROLLED INTO THE STREET AND ONCOMING TRAFFIC, AND COULD BEEN KILLED OR SERIOUSLY INJURED, OR INJURED OTHERS. THANK GOD THE PARKED CAR WAS THERE AND ONLY THEN DID THE CAR CRASH INTO IT, AND STOP.

Corrective Action:

VEHICLE WAS STATIONARY, STOPPED, IN THE WEST CONSHOHOCKEN MUNICIPAL COMMUNITY BUILDING PARKING LOT, 112 FRONT STREET, WEST CONSHOHOCKEN, PA. THE CAR WAS IN PARK WITH EMERGENCY BRAKE ENGAGED. I WENT TO TURN THE CAR OFF AND WHEN I PRESSED THE IGNITION BUTTON, A LOUD EXPLOSION SOUND CAME FROM UNDER THE HOOD AND THEN A LOUD JACK HAMMER SOUND STARTED. CAR SHOT BACKWARDS IN REVERSE AND ALL THE LIGHTS ON THE DASHBOARD WERE FLASHING AND A BELL RINGING. I PUMPED THE BRAKES TO STOP THE CAR AND IT WOULD NOT STOP. IN HAD JUST BEEN TURNED OFF, AND WAS ALREADY IN PARK AND EMERGENCY BRAKE ON. CAR WENT ON OUT OF NOWHERE, AND WENT IN REVERSE THE LENGTH OF APPROXIMATELY 25 CARS AND CRASHED INTO A PARKED CAR.POLICE WERE CALLED TO THE SCENE. THEY REPORTED THE ACCIDENT AND IT IS UNDER INVESTIGATION. MURRAY KIA WAS WHERE THE CAR WAS TOWED. THEY COULD NOT REPLICATE THE PROBLEM AND TOLD ME IT WAS AN INSURANCE PROBLEM. NOT TRUE!! MY PASSENGER AND I WERE LUCKY NOT TO HAVE ROLLED INTO THE STREET AND ONCOMING TRAFFIC, AND COULD BEEN KILLED OR SERIOUSLY INJURED, OR INJURED OTHERS. THANK GOD THE PARKED CAR WAS THERE AND ONLY THEN DID THE CAR CRASH INTO IT, AND STOP.

Additional Notes:

VEHICLE WAS STATIONARY, STOPPED, IN THE WEST CONSHOHOCKEN MUNICIPAL COMMUNITY BUILDING PARKING LOT, 112 FRONT STREET, WEST CONSHOHOCKEN, PA. THE CAR WAS IN PARK WITH EMERGENCY BRAKE ENGAGED. I WENT TO TURN THE CAR OFF AND WHEN I PRESSED THE IGNITION BUTTON, A LOUD EXPLOSION SOUND CAME FROM UNDER THE HOOD AND THEN A LOUD JACK HAMMER SOUND STARTED. CAR SHOT BACKWARDS IN REVERSE AND ALL THE LIGHTS ON THE DASHBOARD WERE FLASHING AND A BELL RINGING. I PUMPED THE BRAKES TO STOP THE CAR AND IT WOULD NOT STOP. IN HAD JUST BEEN TURNED OFF, AND WAS ALREADY IN PARK AND EMERGENCY BRAKE ON. CAR WENT ON OUT OF NOWHERE, AND WENT IN REVERSE THE LENGTH OF APPROXIMATELY 25 CARS AND CRASHED INTO A PARKED CAR.POLICE WERE CALLED TO THE SCENE. THEY REPORTED THE ACCIDENT AND IT IS UNDER INVESTIGATION. MURRAY KIA WAS WHERE THE CAR WAS TOWED. THEY COULD NOT REPLICATE THE PROBLEM AND TOLD ME IT WAS AN INSURANCE PROBLEM. NOT TRUE!! MY PASSENGER AND I WERE LUCKY NOT TO HAVE ROLLED INTO THE STREET AND ONCOMING TRAFFIC, AND COULD BEEN KILLED OR SERIOUSLY INJURED, OR INJURED OTHERS. THANK GOD THE PARKED CAR WAS THERE AND ONLY THEN DID THE CAR CRASH INTO IT, AND STOP.

Manufacturer: KIA
Mfg Campaign: 11105163
Notice Date: Jul 2, 2018
Recall Date: Jul 2, 2018
Kia America, Inc.
Campaign: 11105163 Other
Jul 2, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

VEHICLE WAS STATIONARY, STOPPED, IN THE WEST CONSHOHOCKEN MUNICIPAL COMMUNITY BUILDING PARKING LOT, 112 FRONT STREET, WEST CONSHOHOCKEN, PA. THE CAR WAS IN PARK WITH EMERGENCY BRAKE ENGAGED. I WENT TO TURN THE CAR OFF AND WHEN I PRESSED THE IGNITION BUTTON, A LOUD EXPLOSION SOUND CAME FROM UNDER THE HOOD AND THEN A LOUD JACK HAMMER SOUND STARTED. CAR SHOT BACKWARDS IN REVERSE AND ALL THE LIGHTS ON THE DASHBOARD WERE FLASHING AND A BELL RINGING. I PUMPED THE BRAKES TO STOP THE CAR AND IT WOULD NOT STOP. IN HAD JUST BEEN TURNED OFF, AND WAS ALREADY IN PARK AND EMERGENCY BRAKE ON. CAR WENT ON OUT OF NOWHERE, AND WENT IN REVERSE THE LENGTH OF APPROXIMATELY 25 CARS AND CRASHED INTO A PARKED CAR.POLICE WERE CALLED TO THE SCENE. THEY REPORTED THE ACCIDENT AND IT IS UNDER INVESTIGATION. MURRAY KIA WAS WHERE THE CAR WAS TOWED. THEY COULD NOT REPLICATE THE PROBLEM AND TOLD ME IT WAS AN INSURANCE PROBLEM. NOT TRUE!! MY PASSENGER AND I WERE LUCKY NOT TO HAVE ROLLED INTO THE STREET AND ONCOMING TRAFFIC, AND COULD BEEN KILLED OR SERIOUSLY INJURED, OR INJURED OTHERS. THANK GOD THE PARKED CAR WAS THERE AND ONLY THEN DID THE CAR CRASH INTO IT, AND STOP.

Corrective Action:

VEHICLE WAS STATIONARY, STOPPED, IN THE WEST CONSHOHOCKEN MUNICIPAL COMMUNITY BUILDING PARKING LOT, 112 FRONT STREET, WEST CONSHOHOCKEN, PA. THE CAR WAS IN PARK WITH EMERGENCY BRAKE ENGAGED. I WENT TO TURN THE CAR OFF AND WHEN I PRESSED THE IGNITION BUTTON, A LOUD EXPLOSION SOUND CAME FROM UNDER THE HOOD AND THEN A LOUD JACK HAMMER SOUND STARTED. CAR SHOT BACKWARDS IN REVERSE AND ALL THE LIGHTS ON THE DASHBOARD WERE FLASHING AND A BELL RINGING. I PUMPED THE BRAKES TO STOP THE CAR AND IT WOULD NOT STOP. IN HAD JUST BEEN TURNED OFF, AND WAS ALREADY IN PARK AND EMERGENCY BRAKE ON. CAR WENT ON OUT OF NOWHERE, AND WENT IN REVERSE THE LENGTH OF APPROXIMATELY 25 CARS AND CRASHED INTO A PARKED CAR.POLICE WERE CALLED TO THE SCENE. THEY REPORTED THE ACCIDENT AND IT IS UNDER INVESTIGATION. MURRAY KIA WAS WHERE THE CAR WAS TOWED. THEY COULD NOT REPLICATE THE PROBLEM AND TOLD ME IT WAS AN INSURANCE PROBLEM. NOT TRUE!! MY PASSENGER AND I WERE LUCKY NOT TO HAVE ROLLED INTO THE STREET AND ONCOMING TRAFFIC, AND COULD BEEN KILLED OR SERIOUSLY INJURED, OR INJURED OTHERS. THANK GOD THE PARKED CAR WAS THERE AND ONLY THEN DID THE CAR CRASH INTO IT, AND STOP.

Additional Notes:

VEHICLE WAS STATIONARY, STOPPED, IN THE WEST CONSHOHOCKEN MUNICIPAL COMMUNITY BUILDING PARKING LOT, 112 FRONT STREET, WEST CONSHOHOCKEN, PA. THE CAR WAS IN PARK WITH EMERGENCY BRAKE ENGAGED. I WENT TO TURN THE CAR OFF AND WHEN I PRESSED THE IGNITION BUTTON, A LOUD EXPLOSION SOUND CAME FROM UNDER THE HOOD AND THEN A LOUD JACK HAMMER SOUND STARTED. CAR SHOT BACKWARDS IN REVERSE AND ALL THE LIGHTS ON THE DASHBOARD WERE FLASHING AND A BELL RINGING. I PUMPED THE BRAKES TO STOP THE CAR AND IT WOULD NOT STOP. IN HAD JUST BEEN TURNED OFF, AND WAS ALREADY IN PARK AND EMERGENCY BRAKE ON. CAR WENT ON OUT OF NOWHERE, AND WENT IN REVERSE THE LENGTH OF APPROXIMATELY 25 CARS AND CRASHED INTO A PARKED CAR.POLICE WERE CALLED TO THE SCENE. THEY REPORTED THE ACCIDENT AND IT IS UNDER INVESTIGATION. MURRAY KIA WAS WHERE THE CAR WAS TOWED. THEY COULD NOT REPLICATE THE PROBLEM AND TOLD ME IT WAS AN INSURANCE PROBLEM. NOT TRUE!! MY PASSENGER AND I WERE LUCKY NOT TO HAVE ROLLED INTO THE STREET AND ONCOMING TRAFFIC, AND COULD BEEN KILLED OR SERIOUSLY INJURED, OR INJURED OTHERS. THANK GOD THE PARKED CAR WAS THERE AND ONLY THEN DID THE CAR CRASH INTO IT, AND STOP.

Manufacturer: KIA
Mfg Campaign: 11105163
Notice Date: Jul 2, 2018
Recall Date: Jul 2, 2018
Kia America, Inc.
Campaign: 11104567 Other
1 Vehicles Affected
Jun 28, 2018
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNED A 2016 KIA OPTIMA. APPROXIMATELY TEN MINUTES AFTER THE CONTACT TURNED OFF THE ENGINE AND EXITED THE VEHICLE, FLAMES IGNITED INSIDE THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. *JS

Corrective Action:

TL* THE CONTACT OWNED A 2016 KIA OPTIMA. APPROXIMATELY TEN MINUTES AFTER THE CONTACT TURNED OFF THE ENGINE AND EXITED THE VEHICLE, FLAMES IGNITED INSIDE THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. *JS

Additional Notes:

TL* THE CONTACT OWNED A 2016 KIA OPTIMA. APPROXIMATELY TEN MINUTES AFTER THE CONTACT TURNED OFF THE ENGINE AND EXITED THE VEHICLE, FLAMES IGNITED INSIDE THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. *JS

Manufacturer: KIA
Mfg Campaign: 11104567
Notice Date: Jun 28, 2018
Recall Date: Jun 28, 2018
Kia America, Inc.
Campaign: 11100768 Other
1 Vehicles Affected
Jun 10, 2018
Defect Description:

AIR BAGS

Potential Consequences:

A CAR ACCIDENT TOOK PLACE EARLY SUNDAY MORNING OF SEPTEMBER 25, 2016 IN WHICH THE AIR BAG FAILED TO DEPLOY RESULTING IN SEVERE INJURIES. KIA WAS CONTACTED AND INFORMED THAT A ACCIDENT HAD TAKEN PLACE IN A NEW VEHICLE THAT WAS PURCHASED, AND THE AIRBAG DID NOT DEPLOY, ALTHOUGH IT HAD PASSED THE INSPECTION AT THE DEALERSHIP AND SHOULD HAVE BEEN UNDER WARRANTY SINCE THE VEHICLE WAS PURCHASED A FEW MONTHS PRIOR. KIA FAILED TO CORRECT THE ISSUE, ALTHOUGH INDICATING THEY WOULD SEND AN INSPECTOR OUT TO CHECK THE VEHICLE. LATER IT WAS INDICATED THE VEHICLE HAD 2 RECALLS ASSOCIATED WITH IT (#1. 16V7050000 AND #2. 16V231000), HOWEVER, KIA FAILED TO HONOR THE RECALLS OR TAKE RESPONSIBILITY FOR FAILING TO PROPERLY INFORM OF THE DEFECTS. NUMEROUS ATTEMPTS WERE MADE TO REACH SOMEONE AT KIA TO RESOLVE THE MATTER, BUT EACH TIME A DIFFERENT REPRESENTATIVE INDICATED MR. GUSTAVIO VALILA WAS THE PERSON HANDLING THE MATTER AND WOULD RESPOND IN A TIMELY MANNER. VOICE MAILS WERE LEFT UNRETURNED AND EMAILS WERE SENT, HOWEVER, MR. VALILA COULD NOT BE REACHED. A YEAR LATER A REPRESENTATIVE RESPONDED INDICATING THAT THE AIR BAG WAS NOT MEANT TO DEPLOY AND THAT THE COMPANY WAS SORRY FOR THE CIRCUMSTANCE AND SITUATION. THE COMPANY DID NOT ACKNOWLEDGE OR RESPOND TO THE PREVIOUS RECALLS THAT WERE NOT HONORED, NOR DID THE COMPANY CORRECT OR RESOLVE THE CONCERNS OR MAKE AN EFFORT TO ASSIST OR PROVIDE A REMEDY FOR THE INJURIES SUSTAINED DUE TO THE FAILURE OF THE AIRBAG NOT DEPLOYING. DUE TO THE ACCIDENT AND INJURIES SUSTAINED DURING THE ACCIDENT THE DRIVER DIED A WEEK LATER. KIA WAS INFORMED OF EVERYTHING, ALONG WITH RECEIVING PHOTOS AND PAPERWORK ASSOCIATED WITH THE INCIDENT (THAT A REPRESENTATIVE FROM THE COMPANY REQUESTED), AND HAS STILL CHOSEN TO ACCEPT NO RESPONSIBILITY FOR THE SITUATION OR DO ANYTHING TO RESOLVE THE PREVIOUS MATTER / CONCERNS...*BF *TT

Corrective Action:

A CAR ACCIDENT TOOK PLACE EARLY SUNDAY MORNING OF SEPTEMBER 25, 2016 IN WHICH THE AIR BAG FAILED TO DEPLOY RESULTING IN SEVERE INJURIES. KIA WAS CONTACTED AND INFORMED THAT A ACCIDENT HAD TAKEN PLACE IN A NEW VEHICLE THAT WAS PURCHASED, AND THE AIRBAG DID NOT DEPLOY, ALTHOUGH IT HAD PASSED THE INSPECTION AT THE DEALERSHIP AND SHOULD HAVE BEEN UNDER WARRANTY SINCE THE VEHICLE WAS PURCHASED A FEW MONTHS PRIOR. KIA FAILED TO CORRECT THE ISSUE, ALTHOUGH INDICATING THEY WOULD SEND AN INSPECTOR OUT TO CHECK THE VEHICLE. LATER IT WAS INDICATED THE VEHICLE HAD 2 RECALLS ASSOCIATED WITH IT (#1. 16V7050000 AND #2. 16V231000), HOWEVER, KIA FAILED TO HONOR THE RECALLS OR TAKE RESPONSIBILITY FOR FAILING TO PROPERLY INFORM OF THE DEFECTS. NUMEROUS ATTEMPTS WERE MADE TO REACH SOMEONE AT KIA TO RESOLVE THE MATTER, BUT EACH TIME A DIFFERENT REPRESENTATIVE INDICATED MR. GUSTAVIO VALILA WAS THE PERSON HANDLING THE MATTER AND WOULD RESPOND IN A TIMELY MANNER. VOICE MAILS WERE LEFT UNRETURNED AND EMAILS WERE SENT, HOWEVER, MR. VALILA COULD NOT BE REACHED. A YEAR LATER A REPRESENTATIVE RESPONDED INDICATING THAT THE AIR BAG WAS NOT MEANT TO DEPLOY AND THAT THE COMPANY WAS SORRY FOR THE CIRCUMSTANCE AND SITUATION. THE COMPANY DID NOT ACKNOWLEDGE OR RESPOND TO THE PREVIOUS RECALLS THAT WERE NOT HONORED, NOR DID THE COMPANY CORRECT OR RESOLVE THE CONCERNS OR MAKE AN EFFORT TO ASSIST OR PROVIDE A REMEDY FOR THE INJURIES SUSTAINED DUE TO THE FAILURE OF THE AIRBAG NOT DEPLOYING. DUE TO THE ACCIDENT AND INJURIES SUSTAINED DURING THE ACCIDENT THE DRIVER DIED A WEEK LATER. KIA WAS INFORMED OF EVERYTHING, ALONG WITH RECEIVING PHOTOS AND PAPERWORK ASSOCIATED WITH THE INCIDENT (THAT A REPRESENTATIVE FROM THE COMPANY REQUESTED), AND HAS STILL CHOSEN TO ACCEPT NO RESPONSIBILITY FOR THE SITUATION OR DO ANYTHING TO RESOLVE THE PREVIOUS MATTER / CONCERNS...*BF *TT

Additional Notes:

A CAR ACCIDENT TOOK PLACE EARLY SUNDAY MORNING OF SEPTEMBER 25, 2016 IN WHICH THE AIR BAG FAILED TO DEPLOY RESULTING IN SEVERE INJURIES. KIA WAS CONTACTED AND INFORMED THAT A ACCIDENT HAD TAKEN PLACE IN A NEW VEHICLE THAT WAS PURCHASED, AND THE AIRBAG DID NOT DEPLOY, ALTHOUGH IT HAD PASSED THE INSPECTION AT THE DEALERSHIP AND SHOULD HAVE BEEN UNDER WARRANTY SINCE THE VEHICLE WAS PURCHASED A FEW MONTHS PRIOR. KIA FAILED TO CORRECT THE ISSUE, ALTHOUGH INDICATING THEY WOULD SEND AN INSPECTOR OUT TO CHECK THE VEHICLE. LATER IT WAS INDICATED THE VEHICLE HAD 2 RECALLS ASSOCIATED WITH IT (#1. 16V7050000 AND #2. 16V231000), HOWEVER, KIA FAILED TO HONOR THE RECALLS OR TAKE RESPONSIBILITY FOR FAILING TO PROPERLY INFORM OF THE DEFECTS. NUMEROUS ATTEMPTS WERE MADE TO REACH SOMEONE AT KIA TO RESOLVE THE MATTER, BUT EACH TIME A DIFFERENT REPRESENTATIVE INDICATED MR. GUSTAVIO VALILA WAS THE PERSON HANDLING THE MATTER AND WOULD RESPOND IN A TIMELY MANNER. VOICE MAILS WERE LEFT UNRETURNED AND EMAILS WERE SENT, HOWEVER, MR. VALILA COULD NOT BE REACHED. A YEAR LATER A REPRESENTATIVE RESPONDED INDICATING THAT THE AIR BAG WAS NOT MEANT TO DEPLOY AND THAT THE COMPANY WAS SORRY FOR THE CIRCUMSTANCE AND SITUATION. THE COMPANY DID NOT ACKNOWLEDGE OR RESPOND TO THE PREVIOUS RECALLS THAT WERE NOT HONORED, NOR DID THE COMPANY CORRECT OR RESOLVE THE CONCERNS OR MAKE AN EFFORT TO ASSIST OR PROVIDE A REMEDY FOR THE INJURIES SUSTAINED DUE TO THE FAILURE OF THE AIRBAG NOT DEPLOYING. DUE TO THE ACCIDENT AND INJURIES SUSTAINED DURING THE ACCIDENT THE DRIVER DIED A WEEK LATER. KIA WAS INFORMED OF EVERYTHING, ALONG WITH RECEIVING PHOTOS AND PAPERWORK ASSOCIATED WITH THE INCIDENT (THAT A REPRESENTATIVE FROM THE COMPANY REQUESTED), AND HAS STILL CHOSEN TO ACCEPT NO RESPONSIBILITY FOR THE SITUATION OR DO ANYTHING TO RESOLVE THE PREVIOUS MATTER / CONCERNS...*BF *TT

Manufacturer: KIA
Mfg Campaign: 11100768
Notice Date: Jun 10, 2018
Recall Date: Jun 10, 2018
Kia America, Inc.
Campaign: 11084464 Other
2 Vehicles Affected
Apr 10, 2018
Defect Description:

AIR BAGS

Potential Consequences:

ONE CAR HEAD ON CRASH. PASSENGER SIDE CURTAIN DID NOT DEPLOY. PASSENGER HAD MANY INJURIES RIGHT SIDE. HAPPENED IN CONSTRUCTION ZONE ON A HIGHWAY, IN MISSOURI.

Corrective Action:

ONE CAR HEAD ON CRASH. PASSENGER SIDE CURTAIN DID NOT DEPLOY. PASSENGER HAD MANY INJURIES RIGHT SIDE. HAPPENED IN CONSTRUCTION ZONE ON A HIGHWAY, IN MISSOURI.

Additional Notes:

ONE CAR HEAD ON CRASH. PASSENGER SIDE CURTAIN DID NOT DEPLOY. PASSENGER HAD MANY INJURIES RIGHT SIDE. HAPPENED IN CONSTRUCTION ZONE ON A HIGHWAY, IN MISSOURI.

Manufacturer: KIA
Mfg Campaign: 11084464
Notice Date: Apr 10, 2018
Recall Date: Apr 10, 2018
Kia America, Inc.
Campaign: 11081057 Other
Mar 23, 2018
Defect Description:

ENGINE

Potential Consequences:

WHILE IN DRIVE, RANDOMLY AT A COMPLETE STOP, THE ENGINE WILL DIE. I WILL HAVE TO PUT THE CAR INTO PARK, TURN THE KEY COMPLETELY OFF, AND THEN TRY TO TURN THE CAR BACK ON. THIS CAN TAKE SEVERAL ATTEMPTS TO FINALLY GET THE CAR STARTED. ONLY THE ENGINE DIES, THE RADIO, LIGHTS, ETC STAY ON WITHOUT ANY INTERRUPTION. THIS HAS HAPPENED AT STOP LIGHTS, STOP SIGNS, IN A CAR POOL LINE, ALL WHILE NOT MOVING.

Corrective Action:

WHILE IN DRIVE, RANDOMLY AT A COMPLETE STOP, THE ENGINE WILL DIE. I WILL HAVE TO PUT THE CAR INTO PARK, TURN THE KEY COMPLETELY OFF, AND THEN TRY TO TURN THE CAR BACK ON. THIS CAN TAKE SEVERAL ATTEMPTS TO FINALLY GET THE CAR STARTED. ONLY THE ENGINE DIES, THE RADIO, LIGHTS, ETC STAY ON WITHOUT ANY INTERRUPTION. THIS HAS HAPPENED AT STOP LIGHTS, STOP SIGNS, IN A CAR POOL LINE, ALL WHILE NOT MOVING.

Additional Notes:

WHILE IN DRIVE, RANDOMLY AT A COMPLETE STOP, THE ENGINE WILL DIE. I WILL HAVE TO PUT THE CAR INTO PARK, TURN THE KEY COMPLETELY OFF, AND THEN TRY TO TURN THE CAR BACK ON. THIS CAN TAKE SEVERAL ATTEMPTS TO FINALLY GET THE CAR STARTED. ONLY THE ENGINE DIES, THE RADIO, LIGHTS, ETC STAY ON WITHOUT ANY INTERRUPTION. THIS HAS HAPPENED AT STOP LIGHTS, STOP SIGNS, IN A CAR POOL LINE, ALL WHILE NOT MOVING.

Manufacturer: KIA
Mfg Campaign: 11081057
Notice Date: Mar 23, 2018
Recall Date: Mar 23, 2018
Kia America, Inc.
Campaign: 11080218 Other
Mar 19, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

AS I WERE DRIVING ON THE HIGHWAY IN E. KY I LOST CONTROL OVER THE CAR ALL OF A SUDDEN. I TRIED TO ADJUST RIGHT AND LEFT WITH NO HOPE. I CROSSED THE MEDIUM TO THE OTHER LANE, HIT A LOG TRUCK AND THEN MY CAR FLIPPED ON ITS BACK ON THE MEDIUM. THE WHOLE THING STARTED ON THE STRAIGHT PART BEFORE REACHING THE CURVE. MIRACULOUSL,Y NOTHING HAPPENED TO ME OR THE TRUCK DRIVER. I STILL FEEL THAT SOMETHING WENT WRONG. INSURANCE ESTIMATOR SAID MY SIDE IS SO BAD HE CAN'T TELL IF THERE WAS A PROBLEM.

Corrective Action:

AS I WERE DRIVING ON THE HIGHWAY IN E. KY I LOST CONTROL OVER THE CAR ALL OF A SUDDEN. I TRIED TO ADJUST RIGHT AND LEFT WITH NO HOPE. I CROSSED THE MEDIUM TO THE OTHER LANE, HIT A LOG TRUCK AND THEN MY CAR FLIPPED ON ITS BACK ON THE MEDIUM. THE WHOLE THING STARTED ON THE STRAIGHT PART BEFORE REACHING THE CURVE. MIRACULOUSL,Y NOTHING HAPPENED TO ME OR THE TRUCK DRIVER. I STILL FEEL THAT SOMETHING WENT WRONG. INSURANCE ESTIMATOR SAID MY SIDE IS SO BAD HE CAN'T TELL IF THERE WAS A PROBLEM.

Additional Notes:

AS I WERE DRIVING ON THE HIGHWAY IN E. KY I LOST CONTROL OVER THE CAR ALL OF A SUDDEN. I TRIED TO ADJUST RIGHT AND LEFT WITH NO HOPE. I CROSSED THE MEDIUM TO THE OTHER LANE, HIT A LOG TRUCK AND THEN MY CAR FLIPPED ON ITS BACK ON THE MEDIUM. THE WHOLE THING STARTED ON THE STRAIGHT PART BEFORE REACHING THE CURVE. MIRACULOUSL,Y NOTHING HAPPENED TO ME OR THE TRUCK DRIVER. I STILL FEEL THAT SOMETHING WENT WRONG. INSURANCE ESTIMATOR SAID MY SIDE IS SO BAD HE CAN'T TELL IF THERE WAS A PROBLEM.

Manufacturer: KIA
Mfg Campaign: 11080218
Notice Date: Mar 19, 2018
Recall Date: Mar 19, 2018
Kia America, Inc.
Campaign: 11079756 Other
Mar 16, 2018
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WHEN. I'M DRIVING THE CAR SHUTS OFF BUT COMES RIGHT BACK ON AND SOMETIMES THE RADIO JUST SHUTS OFF AND COMES BACK ON PLUS ALL THE LIGHTS INSIDE GOES OFF.

Corrective Action:

WHEN. I'M DRIVING THE CAR SHUTS OFF BUT COMES RIGHT BACK ON AND SOMETIMES THE RADIO JUST SHUTS OFF AND COMES BACK ON PLUS ALL THE LIGHTS INSIDE GOES OFF.

Additional Notes:

WHEN. I'M DRIVING THE CAR SHUTS OFF BUT COMES RIGHT BACK ON AND SOMETIMES THE RADIO JUST SHUTS OFF AND COMES BACK ON PLUS ALL THE LIGHTS INSIDE GOES OFF.

Manufacturer: KIA
Mfg Campaign: 11079756
Notice Date: Mar 16, 2018
Recall Date: Mar 16, 2018
Kia America, Inc.
Campaign: 11079756 Other
Mar 16, 2018
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

WHEN. I'M DRIVING THE CAR SHUTS OFF BUT COMES RIGHT BACK ON AND SOMETIMES THE RADIO JUST SHUTS OFF AND COMES BACK ON PLUS ALL THE LIGHTS INSIDE GOES OFF.

Corrective Action:

WHEN. I'M DRIVING THE CAR SHUTS OFF BUT COMES RIGHT BACK ON AND SOMETIMES THE RADIO JUST SHUTS OFF AND COMES BACK ON PLUS ALL THE LIGHTS INSIDE GOES OFF.

Additional Notes:

WHEN. I'M DRIVING THE CAR SHUTS OFF BUT COMES RIGHT BACK ON AND SOMETIMES THE RADIO JUST SHUTS OFF AND COMES BACK ON PLUS ALL THE LIGHTS INSIDE GOES OFF.

Manufacturer: KIA
Mfg Campaign: 11079756
Notice Date: Mar 16, 2018
Recall Date: Mar 16, 2018

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