Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TAKATA RECALL CAR STARTS TO STALL AND IDLE WHEN ON THE ROAD AND IN TRAFFIC. CAR STARTS TO BACK UP AND REVERSE WITHOUT NOTICE OR WARNING. ENGINE, BATTERY COMES ON AUTOMATICALLY AND I HAVE TO TURN OFF IGNITION AND RESTART VEHICLE.
Corrective Action:
TAKATA RECALL CAR STARTS TO STALL AND IDLE WHEN ON THE ROAD AND IN TRAFFIC. CAR STARTS TO BACK UP AND REVERSE WITHOUT NOTICE OR WARNING. ENGINE, BATTERY COMES ON AUTOMATICALLY AND I HAVE TO TURN OFF IGNITION AND RESTART VEHICLE.
Additional Notes:
TAKATA RECALL CAR STARTS TO STALL AND IDLE WHEN ON THE ROAD AND IN TRAFFIC. CAR STARTS TO BACK UP AND REVERSE WITHOUT NOTICE OR WARNING. ENGINE, BATTERY COMES ON AUTOMATICALLY AND I HAVE TO TURN OFF IGNITION AND RESTART VEHICLE.
Mfg Campaign: 11025159
Recall Date: Sep 23, 2017
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT RENTED A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE HYDROPLANED OVER A POCKET OF WATER. AS A RESULT, THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED FACIAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT, AND WAS LATER TOWED TO ENTERPRISE CAR RENTAL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 34,202. *LN *TR
Corrective Action:
TL* THE CONTACT RENTED A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE HYDROPLANED OVER A POCKET OF WATER. AS A RESULT, THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED FACIAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT, AND WAS LATER TOWED TO ENTERPRISE CAR RENTAL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 34,202. *LN *TR
Additional Notes:
TL* THE CONTACT RENTED A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE HYDROPLANED OVER A POCKET OF WATER. AS A RESULT, THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED FACIAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT, AND WAS LATER TOWED TO ENTERPRISE CAR RENTAL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 34,202. *LN *TR
Mfg Campaign: 11019598
Recall Date: Aug 25, 2017
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
SHUTTER/HESITATION UPON TAKE OFF. I SIGNED MY LEASE ON 9/29 AND WAS AT THE SERVICE DEPT FIRST OF 7 TIMES ON 10/4. AT FIRST I WAS TOLD THE CAR HAD TO "LEARN THE WAY I DRIVE" THAT THERE WERE NO ISSUES WITH MY CAR. SINCE THEN THE DEALER HAS "RESET" THE TRANSMISSION, CHANGED FUEL INJECTORS, REPLACED TRANSMISSION, AND NOW HAS DONE 'SEVERAL UPDATES' (SERIOUSLY?) THIS CAR HAS NEARLY CAUSED ACCIDENTS ON NUMEROUS OCCASIONS. WHEN I ASKED THE TECH IF HE WOULD DRIVE HIS FAMILY IN THIS CAR I GOT NO RESPONSE. I HAVE ASKED ON THE LAST 2 TRIPS TO THE DEALER FOR THEM TO SIMPLY REPLACE MY CAR. I AM CURRENTLY CONSULTING A LAWYER.
Corrective Action:
SHUTTER/HESITATION UPON TAKE OFF. I SIGNED MY LEASE ON 9/29 AND WAS AT THE SERVICE DEPT FIRST OF 7 TIMES ON 10/4. AT FIRST I WAS TOLD THE CAR HAD TO "LEARN THE WAY I DRIVE" THAT THERE WERE NO ISSUES WITH MY CAR. SINCE THEN THE DEALER HAS "RESET" THE TRANSMISSION, CHANGED FUEL INJECTORS, REPLACED TRANSMISSION, AND NOW HAS DONE 'SEVERAL UPDATES' (SERIOUSLY?) THIS CAR HAS NEARLY CAUSED ACCIDENTS ON NUMEROUS OCCASIONS. WHEN I ASKED THE TECH IF HE WOULD DRIVE HIS FAMILY IN THIS CAR I GOT NO RESPONSE. I HAVE ASKED ON THE LAST 2 TRIPS TO THE DEALER FOR THEM TO SIMPLY REPLACE MY CAR. I AM CURRENTLY CONSULTING A LAWYER.
Additional Notes:
SHUTTER/HESITATION UPON TAKE OFF. I SIGNED MY LEASE ON 9/29 AND WAS AT THE SERVICE DEPT FIRST OF 7 TIMES ON 10/4. AT FIRST I WAS TOLD THE CAR HAD TO "LEARN THE WAY I DRIVE" THAT THERE WERE NO ISSUES WITH MY CAR. SINCE THEN THE DEALER HAS "RESET" THE TRANSMISSION, CHANGED FUEL INJECTORS, REPLACED TRANSMISSION, AND NOW HAS DONE 'SEVERAL UPDATES' (SERIOUSLY?) THIS CAR HAS NEARLY CAUSED ACCIDENTS ON NUMEROUS OCCASIONS. WHEN I ASKED THE TECH IF HE WOULD DRIVE HIS FAMILY IN THIS CAR I GOT NO RESPONSE. I HAVE ASKED ON THE LAST 2 TRIPS TO THE DEALER FOR THEM TO SIMPLY REPLACE MY CAR. I AM CURRENTLY CONSULTING A LAWYER.
Mfg Campaign: 11016121
Recall Date: Aug 18, 2017
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
SHUTTER/HESITATION UPON TAKE OFF. I SIGNED MY LEASE ON 9/29 AND WAS AT THE SERVICE DEPT FIRST OF 7 TIMES ON 10/4. AT FIRST I WAS TOLD THE CAR HAD TO "LEARN THE WAY I DRIVE" THAT THERE WERE NO ISSUES WITH MY CAR. SINCE THEN THE DEALER HAS "RESET" THE TRANSMISSION, CHANGED FUEL INJECTORS, REPLACED TRANSMISSION, AND NOW HAS DONE 'SEVERAL UPDATES' (SERIOUSLY?) THIS CAR HAS NEARLY CAUSED ACCIDENTS ON NUMEROUS OCCASIONS. WHEN I ASKED THE TECH IF HE WOULD DRIVE HIS FAMILY IN THIS CAR I GOT NO RESPONSE. I HAVE ASKED ON THE LAST 2 TRIPS TO THE DEALER FOR THEM TO SIMPLY REPLACE MY CAR. I AM CURRENTLY CONSULTING A LAWYER.
Corrective Action:
SHUTTER/HESITATION UPON TAKE OFF. I SIGNED MY LEASE ON 9/29 AND WAS AT THE SERVICE DEPT FIRST OF 7 TIMES ON 10/4. AT FIRST I WAS TOLD THE CAR HAD TO "LEARN THE WAY I DRIVE" THAT THERE WERE NO ISSUES WITH MY CAR. SINCE THEN THE DEALER HAS "RESET" THE TRANSMISSION, CHANGED FUEL INJECTORS, REPLACED TRANSMISSION, AND NOW HAS DONE 'SEVERAL UPDATES' (SERIOUSLY?) THIS CAR HAS NEARLY CAUSED ACCIDENTS ON NUMEROUS OCCASIONS. WHEN I ASKED THE TECH IF HE WOULD DRIVE HIS FAMILY IN THIS CAR I GOT NO RESPONSE. I HAVE ASKED ON THE LAST 2 TRIPS TO THE DEALER FOR THEM TO SIMPLY REPLACE MY CAR. I AM CURRENTLY CONSULTING A LAWYER.
Additional Notes:
SHUTTER/HESITATION UPON TAKE OFF. I SIGNED MY LEASE ON 9/29 AND WAS AT THE SERVICE DEPT FIRST OF 7 TIMES ON 10/4. AT FIRST I WAS TOLD THE CAR HAD TO "LEARN THE WAY I DRIVE" THAT THERE WERE NO ISSUES WITH MY CAR. SINCE THEN THE DEALER HAS "RESET" THE TRANSMISSION, CHANGED FUEL INJECTORS, REPLACED TRANSMISSION, AND NOW HAS DONE 'SEVERAL UPDATES' (SERIOUSLY?) THIS CAR HAS NEARLY CAUSED ACCIDENTS ON NUMEROUS OCCASIONS. WHEN I ASKED THE TECH IF HE WOULD DRIVE HIS FAMILY IN THIS CAR I GOT NO RESPONSE. I HAVE ASKED ON THE LAST 2 TRIPS TO THE DEALER FOR THEM TO SIMPLY REPLACE MY CAR. I AM CURRENTLY CONSULTING A LAWYER.
Mfg Campaign: 11016121
Recall Date: Aug 18, 2017
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
SHUTTER/HESITATION UPON TAKE OFF. I SIGNED MY LEASE ON 9/29 AND WAS AT THE SERVICE DEPT FIRST OF 7 TIMES ON 10/4. AT FIRST I WAS TOLD THE CAR HAD TO "LEARN THE WAY I DRIVE" THAT THERE WERE NO ISSUES WITH MY CAR. SINCE THEN THE DEALER HAS "RESET" THE TRANSMISSION, CHANGED FUEL INJECTORS, REPLACED TRANSMISSION, AND NOW HAS DONE 'SEVERAL UPDATES' (SERIOUSLY?) THIS CAR HAS NEARLY CAUSED ACCIDENTS ON NUMEROUS OCCASIONS. WHEN I ASKED THE TECH IF HE WOULD DRIVE HIS FAMILY IN THIS CAR I GOT NO RESPONSE. I HAVE ASKED ON THE LAST 2 TRIPS TO THE DEALER FOR THEM TO SIMPLY REPLACE MY CAR. I AM CURRENTLY CONSULTING A LAWYER.
Corrective Action:
SHUTTER/HESITATION UPON TAKE OFF. I SIGNED MY LEASE ON 9/29 AND WAS AT THE SERVICE DEPT FIRST OF 7 TIMES ON 10/4. AT FIRST I WAS TOLD THE CAR HAD TO "LEARN THE WAY I DRIVE" THAT THERE WERE NO ISSUES WITH MY CAR. SINCE THEN THE DEALER HAS "RESET" THE TRANSMISSION, CHANGED FUEL INJECTORS, REPLACED TRANSMISSION, AND NOW HAS DONE 'SEVERAL UPDATES' (SERIOUSLY?) THIS CAR HAS NEARLY CAUSED ACCIDENTS ON NUMEROUS OCCASIONS. WHEN I ASKED THE TECH IF HE WOULD DRIVE HIS FAMILY IN THIS CAR I GOT NO RESPONSE. I HAVE ASKED ON THE LAST 2 TRIPS TO THE DEALER FOR THEM TO SIMPLY REPLACE MY CAR. I AM CURRENTLY CONSULTING A LAWYER.
Additional Notes:
SHUTTER/HESITATION UPON TAKE OFF. I SIGNED MY LEASE ON 9/29 AND WAS AT THE SERVICE DEPT FIRST OF 7 TIMES ON 10/4. AT FIRST I WAS TOLD THE CAR HAD TO "LEARN THE WAY I DRIVE" THAT THERE WERE NO ISSUES WITH MY CAR. SINCE THEN THE DEALER HAS "RESET" THE TRANSMISSION, CHANGED FUEL INJECTORS, REPLACED TRANSMISSION, AND NOW HAS DONE 'SEVERAL UPDATES' (SERIOUSLY?) THIS CAR HAS NEARLY CAUSED ACCIDENTS ON NUMEROUS OCCASIONS. WHEN I ASKED THE TECH IF HE WOULD DRIVE HIS FAMILY IN THIS CAR I GOT NO RESPONSE. I HAVE ASKED ON THE LAST 2 TRIPS TO THE DEALER FOR THEM TO SIMPLY REPLACE MY CAR. I AM CURRENTLY CONSULTING A LAWYER.
Mfg Campaign: 11016121
Recall Date: Aug 18, 2017
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE FRONT PASSENGER SIDE MAKES RUMBLING/RATTLING NOISE WHEN DRIVING. IT IS SPORADIC BUT SOUNDS LIKE IT IS COMING FROM SOMETHING RELATED TO THE TIRES. IT IS HARD TO TAKE FOR A DIAGNOSE BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN. IT SOUNDS LIKE SOMETHING VIBRATING UNDER THE HOOD. I CHECKED AND EVERYTHING IS INTACT. THIS ISN'T A ONE TIME THING, IT HAPPENS OFTEN.
Corrective Action:
THE FRONT PASSENGER SIDE MAKES RUMBLING/RATTLING NOISE WHEN DRIVING. IT IS SPORADIC BUT SOUNDS LIKE IT IS COMING FROM SOMETHING RELATED TO THE TIRES. IT IS HARD TO TAKE FOR A DIAGNOSE BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN. IT SOUNDS LIKE SOMETHING VIBRATING UNDER THE HOOD. I CHECKED AND EVERYTHING IS INTACT. THIS ISN'T A ONE TIME THING, IT HAPPENS OFTEN.
Additional Notes:
THE FRONT PASSENGER SIDE MAKES RUMBLING/RATTLING NOISE WHEN DRIVING. IT IS SPORADIC BUT SOUNDS LIKE IT IS COMING FROM SOMETHING RELATED TO THE TIRES. IT IS HARD TO TAKE FOR A DIAGNOSE BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN. IT SOUNDS LIKE SOMETHING VIBRATING UNDER THE HOOD. I CHECKED AND EVERYTHING IS INTACT. THIS ISN'T A ONE TIME THING, IT HAPPENS OFTEN.
Mfg Campaign: 11013548
Recall Date: Aug 7, 2017
Kia America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
PURCHASED A 2016 KIA OPTIMA EX WITH THE PREMIUM PACKAGE WITH LESS THAN 30 ODOMETER MILES IN APRIL 2017 FROM A KIA DEALER (VIN [XXX]). AT 4200 MILES THE CAR STALLED AND LOST ALL POWER WHILE TRAVELING ON THE HIGHWAY DURING RUSH HOUR. SCREEN FLASHED "ENGINE CONTROL SYSTEM - POSSIBLE ENGINE CONDITION. " TOOK VEHICLE TO THE KIA DEALER ON 07/08/2017 WHO INDICATED THE THROTTLE POSITION SENSOR NEEDED ADJUSTING AND CLEANING. THEY ASSURED ME ALL WAS GOOD AND THEY HAD RESOLVED THE ISSUE. LESS THAN 24 HOURS LATER THE CAR STALLED AGAIN ON THE HIGHWAY. HAD TO HAVE THE VEHICLE TOWED TO ANOTHER KIA DEALER WHERE IT SITS. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED WITH KIA AS IT POSES A SIGNIFICANT SAFETY HAZARD TO ME AND OTHER DRIVERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
PURCHASED A 2016 KIA OPTIMA EX WITH THE PREMIUM PACKAGE WITH LESS THAN 30 ODOMETER MILES IN APRIL 2017 FROM A KIA DEALER (VIN [XXX]). AT 4200 MILES THE CAR STALLED AND LOST ALL POWER WHILE TRAVELING ON THE HIGHWAY DURING RUSH HOUR. SCREEN FLASHED "ENGINE CONTROL SYSTEM - POSSIBLE ENGINE CONDITION. " TOOK VEHICLE TO THE KIA DEALER ON 07/08/2017 WHO INDICATED THE THROTTLE POSITION SENSOR NEEDED ADJUSTING AND CLEANING. THEY ASSURED ME ALL WAS GOOD AND THEY HAD RESOLVED THE ISSUE. LESS THAN 24 HOURS LATER THE CAR STALLED AGAIN ON THE HIGHWAY. HAD TO HAVE THE VEHICLE TOWED TO ANOTHER KIA DEALER WHERE IT SITS. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED WITH KIA AS IT POSES A SIGNIFICANT SAFETY HAZARD TO ME AND OTHER DRIVERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
PURCHASED A 2016 KIA OPTIMA EX WITH THE PREMIUM PACKAGE WITH LESS THAN 30 ODOMETER MILES IN APRIL 2017 FROM A KIA DEALER (VIN [XXX]). AT 4200 MILES THE CAR STALLED AND LOST ALL POWER WHILE TRAVELING ON THE HIGHWAY DURING RUSH HOUR. SCREEN FLASHED "ENGINE CONTROL SYSTEM - POSSIBLE ENGINE CONDITION. " TOOK VEHICLE TO THE KIA DEALER ON 07/08/2017 WHO INDICATED THE THROTTLE POSITION SENSOR NEEDED ADJUSTING AND CLEANING. THEY ASSURED ME ALL WAS GOOD AND THEY HAD RESOLVED THE ISSUE. LESS THAN 24 HOURS LATER THE CAR STALLED AGAIN ON THE HIGHWAY. HAD TO HAVE THE VEHICLE TOWED TO ANOTHER KIA DEALER WHERE IT SITS. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED WITH KIA AS IT POSES A SIGNIFICANT SAFETY HAZARD TO ME AND OTHER DRIVERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11003942
Recall Date: Jul 10, 2017
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED A 2016 KIA OPTIMA EX WITH THE PREMIUM PACKAGE WITH LESS THAN 30 ODOMETER MILES IN APRIL 2017 FROM A KIA DEALER (VIN [XXX]). AT 4200 MILES THE CAR STALLED AND LOST ALL POWER WHILE TRAVELING ON THE HIGHWAY DURING RUSH HOUR. SCREEN FLASHED "ENGINE CONTROL SYSTEM - POSSIBLE ENGINE CONDITION. " TOOK VEHICLE TO THE KIA DEALER ON 07/08/2017 WHO INDICATED THE THROTTLE POSITION SENSOR NEEDED ADJUSTING AND CLEANING. THEY ASSURED ME ALL WAS GOOD AND THEY HAD RESOLVED THE ISSUE. LESS THAN 24 HOURS LATER THE CAR STALLED AGAIN ON THE HIGHWAY. HAD TO HAVE THE VEHICLE TOWED TO ANOTHER KIA DEALER WHERE IT SITS. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED WITH KIA AS IT POSES A SIGNIFICANT SAFETY HAZARD TO ME AND OTHER DRIVERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
PURCHASED A 2016 KIA OPTIMA EX WITH THE PREMIUM PACKAGE WITH LESS THAN 30 ODOMETER MILES IN APRIL 2017 FROM A KIA DEALER (VIN [XXX]). AT 4200 MILES THE CAR STALLED AND LOST ALL POWER WHILE TRAVELING ON THE HIGHWAY DURING RUSH HOUR. SCREEN FLASHED "ENGINE CONTROL SYSTEM - POSSIBLE ENGINE CONDITION. " TOOK VEHICLE TO THE KIA DEALER ON 07/08/2017 WHO INDICATED THE THROTTLE POSITION SENSOR NEEDED ADJUSTING AND CLEANING. THEY ASSURED ME ALL WAS GOOD AND THEY HAD RESOLVED THE ISSUE. LESS THAN 24 HOURS LATER THE CAR STALLED AGAIN ON THE HIGHWAY. HAD TO HAVE THE VEHICLE TOWED TO ANOTHER KIA DEALER WHERE IT SITS. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED WITH KIA AS IT POSES A SIGNIFICANT SAFETY HAZARD TO ME AND OTHER DRIVERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
PURCHASED A 2016 KIA OPTIMA EX WITH THE PREMIUM PACKAGE WITH LESS THAN 30 ODOMETER MILES IN APRIL 2017 FROM A KIA DEALER (VIN [XXX]). AT 4200 MILES THE CAR STALLED AND LOST ALL POWER WHILE TRAVELING ON THE HIGHWAY DURING RUSH HOUR. SCREEN FLASHED "ENGINE CONTROL SYSTEM - POSSIBLE ENGINE CONDITION. " TOOK VEHICLE TO THE KIA DEALER ON 07/08/2017 WHO INDICATED THE THROTTLE POSITION SENSOR NEEDED ADJUSTING AND CLEANING. THEY ASSURED ME ALL WAS GOOD AND THEY HAD RESOLVED THE ISSUE. LESS THAN 24 HOURS LATER THE CAR STALLED AGAIN ON THE HIGHWAY. HAD TO HAVE THE VEHICLE TOWED TO ANOTHER KIA DEALER WHERE IT SITS. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED WITH KIA AS IT POSES A SIGNIFICANT SAFETY HAZARD TO ME AND OTHER DRIVERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11003942
Recall Date: Jul 10, 2017
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
SINCE I HAD THE CAR IN AUG2016 BRAND NEW WHEN I GIVE IT GAS THE VALVES PING AND PEAK EXTREMELY BAD NOT MATTER WHAT FUEL I USE ALSO THE AC KEEPS LOOSING POWER IT WILL BLOW FINE THEN IT ALMOST GOES OFF WHILE STILL DRIVING THE SAME SPEED. ALSO SOMETIMES WHEN THIS HAPPENS I HAVE A MISS OR HESITATION IN THE ENGINE. THERE HAS ALSO BEEN A POP NOISE IN THE BACK END WHEN I STOP OR SLOW DOWN SINCE I HAVE HAD THE VEHICLE. I HAVE TAKEN MY CAR 6 TIMES TO THE LOCAL DEALER IN CHAS WV WHERE I PURCHASED THE CAR AND THEY KEEP SAYING THEY CAN'T DIGNOSE THE PROBLEM THEY HAVE TO CONTACT KIA AND NEVER HAVE AN ANSWER WHEH I TAKE THE CAR BACK OR CONTACT THEM.
Corrective Action:
SINCE I HAD THE CAR IN AUG2016 BRAND NEW WHEN I GIVE IT GAS THE VALVES PING AND PEAK EXTREMELY BAD NOT MATTER WHAT FUEL I USE ALSO THE AC KEEPS LOOSING POWER IT WILL BLOW FINE THEN IT ALMOST GOES OFF WHILE STILL DRIVING THE SAME SPEED. ALSO SOMETIMES WHEN THIS HAPPENS I HAVE A MISS OR HESITATION IN THE ENGINE. THERE HAS ALSO BEEN A POP NOISE IN THE BACK END WHEN I STOP OR SLOW DOWN SINCE I HAVE HAD THE VEHICLE. I HAVE TAKEN MY CAR 6 TIMES TO THE LOCAL DEALER IN CHAS WV WHERE I PURCHASED THE CAR AND THEY KEEP SAYING THEY CAN'T DIGNOSE THE PROBLEM THEY HAVE TO CONTACT KIA AND NEVER HAVE AN ANSWER WHEH I TAKE THE CAR BACK OR CONTACT THEM.
Additional Notes:
SINCE I HAD THE CAR IN AUG2016 BRAND NEW WHEN I GIVE IT GAS THE VALVES PING AND PEAK EXTREMELY BAD NOT MATTER WHAT FUEL I USE ALSO THE AC KEEPS LOOSING POWER IT WILL BLOW FINE THEN IT ALMOST GOES OFF WHILE STILL DRIVING THE SAME SPEED. ALSO SOMETIMES WHEN THIS HAPPENS I HAVE A MISS OR HESITATION IN THE ENGINE. THERE HAS ALSO BEEN A POP NOISE IN THE BACK END WHEN I STOP OR SLOW DOWN SINCE I HAVE HAD THE VEHICLE. I HAVE TAKEN MY CAR 6 TIMES TO THE LOCAL DEALER IN CHAS WV WHERE I PURCHASED THE CAR AND THEY KEEP SAYING THEY CAN'T DIGNOSE THE PROBLEM THEY HAVE TO CONTACT KIA AND NEVER HAVE AN ANSWER WHEH I TAKE THE CAR BACK OR CONTACT THEM.
Mfg Campaign: 11003963
Recall Date: Jul 10, 2017
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SINCE I HAD THE CAR IN AUG2016 BRAND NEW WHEN I GIVE IT GAS THE VALVES PING AND PEAK EXTREMELY BAD NOT MATTER WHAT FUEL I USE ALSO THE AC KEEPS LOOSING POWER IT WILL BLOW FINE THEN IT ALMOST GOES OFF WHILE STILL DRIVING THE SAME SPEED. ALSO SOMETIMES WHEN THIS HAPPENS I HAVE A MISS OR HESITATION IN THE ENGINE. THERE HAS ALSO BEEN A POP NOISE IN THE BACK END WHEN I STOP OR SLOW DOWN SINCE I HAVE HAD THE VEHICLE. I HAVE TAKEN MY CAR 6 TIMES TO THE LOCAL DEALER IN CHAS WV WHERE I PURCHASED THE CAR AND THEY KEEP SAYING THEY CAN'T DIGNOSE THE PROBLEM THEY HAVE TO CONTACT KIA AND NEVER HAVE AN ANSWER WHEH I TAKE THE CAR BACK OR CONTACT THEM.
Corrective Action:
SINCE I HAD THE CAR IN AUG2016 BRAND NEW WHEN I GIVE IT GAS THE VALVES PING AND PEAK EXTREMELY BAD NOT MATTER WHAT FUEL I USE ALSO THE AC KEEPS LOOSING POWER IT WILL BLOW FINE THEN IT ALMOST GOES OFF WHILE STILL DRIVING THE SAME SPEED. ALSO SOMETIMES WHEN THIS HAPPENS I HAVE A MISS OR HESITATION IN THE ENGINE. THERE HAS ALSO BEEN A POP NOISE IN THE BACK END WHEN I STOP OR SLOW DOWN SINCE I HAVE HAD THE VEHICLE. I HAVE TAKEN MY CAR 6 TIMES TO THE LOCAL DEALER IN CHAS WV WHERE I PURCHASED THE CAR AND THEY KEEP SAYING THEY CAN'T DIGNOSE THE PROBLEM THEY HAVE TO CONTACT KIA AND NEVER HAVE AN ANSWER WHEH I TAKE THE CAR BACK OR CONTACT THEM.
Additional Notes:
SINCE I HAD THE CAR IN AUG2016 BRAND NEW WHEN I GIVE IT GAS THE VALVES PING AND PEAK EXTREMELY BAD NOT MATTER WHAT FUEL I USE ALSO THE AC KEEPS LOOSING POWER IT WILL BLOW FINE THEN IT ALMOST GOES OFF WHILE STILL DRIVING THE SAME SPEED. ALSO SOMETIMES WHEN THIS HAPPENS I HAVE A MISS OR HESITATION IN THE ENGINE. THERE HAS ALSO BEEN A POP NOISE IN THE BACK END WHEN I STOP OR SLOW DOWN SINCE I HAVE HAD THE VEHICLE. I HAVE TAKEN MY CAR 6 TIMES TO THE LOCAL DEALER IN CHAS WV WHERE I PURCHASED THE CAR AND THEY KEEP SAYING THEY CAN'T DIGNOSE THE PROBLEM THEY HAVE TO CONTACT KIA AND NEVER HAVE AN ANSWER WHEH I TAKE THE CAR BACK OR CONTACT THEM.
Mfg Campaign: 11003963
Recall Date: Jul 10, 2017
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SINCE I HAD THE CAR IN AUG2016 BRAND NEW WHEN I GIVE IT GAS THE VALVES PING AND PEAK EXTREMELY BAD NOT MATTER WHAT FUEL I USE ALSO THE AC KEEPS LOOSING POWER IT WILL BLOW FINE THEN IT ALMOST GOES OFF WHILE STILL DRIVING THE SAME SPEED. ALSO SOMETIMES WHEN THIS HAPPENS I HAVE A MISS OR HESITATION IN THE ENGINE. THERE HAS ALSO BEEN A POP NOISE IN THE BACK END WHEN I STOP OR SLOW DOWN SINCE I HAVE HAD THE VEHICLE. I HAVE TAKEN MY CAR 6 TIMES TO THE LOCAL DEALER IN CHAS WV WHERE I PURCHASED THE CAR AND THEY KEEP SAYING THEY CAN'T DIGNOSE THE PROBLEM THEY HAVE TO CONTACT KIA AND NEVER HAVE AN ANSWER WHEH I TAKE THE CAR BACK OR CONTACT THEM.
Corrective Action:
SINCE I HAD THE CAR IN AUG2016 BRAND NEW WHEN I GIVE IT GAS THE VALVES PING AND PEAK EXTREMELY BAD NOT MATTER WHAT FUEL I USE ALSO THE AC KEEPS LOOSING POWER IT WILL BLOW FINE THEN IT ALMOST GOES OFF WHILE STILL DRIVING THE SAME SPEED. ALSO SOMETIMES WHEN THIS HAPPENS I HAVE A MISS OR HESITATION IN THE ENGINE. THERE HAS ALSO BEEN A POP NOISE IN THE BACK END WHEN I STOP OR SLOW DOWN SINCE I HAVE HAD THE VEHICLE. I HAVE TAKEN MY CAR 6 TIMES TO THE LOCAL DEALER IN CHAS WV WHERE I PURCHASED THE CAR AND THEY KEEP SAYING THEY CAN'T DIGNOSE THE PROBLEM THEY HAVE TO CONTACT KIA AND NEVER HAVE AN ANSWER WHEH I TAKE THE CAR BACK OR CONTACT THEM.
Additional Notes:
SINCE I HAD THE CAR IN AUG2016 BRAND NEW WHEN I GIVE IT GAS THE VALVES PING AND PEAK EXTREMELY BAD NOT MATTER WHAT FUEL I USE ALSO THE AC KEEPS LOOSING POWER IT WILL BLOW FINE THEN IT ALMOST GOES OFF WHILE STILL DRIVING THE SAME SPEED. ALSO SOMETIMES WHEN THIS HAPPENS I HAVE A MISS OR HESITATION IN THE ENGINE. THERE HAS ALSO BEEN A POP NOISE IN THE BACK END WHEN I STOP OR SLOW DOWN SINCE I HAVE HAD THE VEHICLE. I HAVE TAKEN MY CAR 6 TIMES TO THE LOCAL DEALER IN CHAS WV WHERE I PURCHASED THE CAR AND THEY KEEP SAYING THEY CAN'T DIGNOSE THE PROBLEM THEY HAVE TO CONTACT KIA AND NEVER HAVE AN ANSWER WHEH I TAKE THE CAR BACK OR CONTACT THEM.
Mfg Campaign: 11003963
Recall Date: Jul 10, 2017
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT MY CAR 6 MONTHS AGO, I HAVE PERFORMED ALL REQUIRED MAINTENANCE FOR THE VEHICLE AND AT 17,000 MILES THERE WAS A TICKING SOUND WHILE I WAS DRIVING ON A BUSY ROAD WITH MY HANDICAPPED MOTHER. THERE WAS A LOUD NOISE AND I THOUGHT I BLEW A TIRE, THE ENGINE SEIZED UP AND I WAS IN THE MIDDLE OF THE ROAD, I HAD TO CALL EMERGENCY ROAD SERVICE TO GET MY MOTHER AND I SAFELY HOME. AFTER GETTING THE VEHICLE TOWED TO THE KIA DEALERSHIP I AM TOLD THE ENGINE IS NEEDING TO BE REPLACED BECAUSE A ROD WAS THROWN THREW THE MOTOR. WE WERE VERY LUCKY THAT NEITHER ONE OF US WAS INJURED WITH THIS INCIDENT HOWEVER OTHERS MAY NOT BE SO LUCKY.
Corrective Action:
I BOUGHT MY CAR 6 MONTHS AGO, I HAVE PERFORMED ALL REQUIRED MAINTENANCE FOR THE VEHICLE AND AT 17,000 MILES THERE WAS A TICKING SOUND WHILE I WAS DRIVING ON A BUSY ROAD WITH MY HANDICAPPED MOTHER. THERE WAS A LOUD NOISE AND I THOUGHT I BLEW A TIRE, THE ENGINE SEIZED UP AND I WAS IN THE MIDDLE OF THE ROAD, I HAD TO CALL EMERGENCY ROAD SERVICE TO GET MY MOTHER AND I SAFELY HOME. AFTER GETTING THE VEHICLE TOWED TO THE KIA DEALERSHIP I AM TOLD THE ENGINE IS NEEDING TO BE REPLACED BECAUSE A ROD WAS THROWN THREW THE MOTOR. WE WERE VERY LUCKY THAT NEITHER ONE OF US WAS INJURED WITH THIS INCIDENT HOWEVER OTHERS MAY NOT BE SO LUCKY.
Additional Notes:
I BOUGHT MY CAR 6 MONTHS AGO, I HAVE PERFORMED ALL REQUIRED MAINTENANCE FOR THE VEHICLE AND AT 17,000 MILES THERE WAS A TICKING SOUND WHILE I WAS DRIVING ON A BUSY ROAD WITH MY HANDICAPPED MOTHER. THERE WAS A LOUD NOISE AND I THOUGHT I BLEW A TIRE, THE ENGINE SEIZED UP AND I WAS IN THE MIDDLE OF THE ROAD, I HAD TO CALL EMERGENCY ROAD SERVICE TO GET MY MOTHER AND I SAFELY HOME. AFTER GETTING THE VEHICLE TOWED TO THE KIA DEALERSHIP I AM TOLD THE ENGINE IS NEEDING TO BE REPLACED BECAUSE A ROD WAS THROWN THREW THE MOTOR. WE WERE VERY LUCKY THAT NEITHER ONE OF US WAS INJURED WITH THIS INCIDENT HOWEVER OTHERS MAY NOT BE SO LUCKY.
Mfg Campaign: 11002704
Recall Date: Jul 2, 2017
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON MAY 30, 2017 AT APPROXIMATELY 1200HRS EST, WHILE DRIVING UNDER NORMAL CONDITIONS WITH VERY LIGHT TRAFFIC THE SUNROOF EXPLODED. COMPLETE INSPECTION WAS NEGATIVE FOR THE ANY EXTERIOR DEBRIS AS CAUSE. VEHICLE WAS IN MOTION ON HIGHWAY. PHOTOS ARE AVAILABLE UPON REQUEST.
Corrective Action:
ON MAY 30, 2017 AT APPROXIMATELY 1200HRS EST, WHILE DRIVING UNDER NORMAL CONDITIONS WITH VERY LIGHT TRAFFIC THE SUNROOF EXPLODED. COMPLETE INSPECTION WAS NEGATIVE FOR THE ANY EXTERIOR DEBRIS AS CAUSE. VEHICLE WAS IN MOTION ON HIGHWAY. PHOTOS ARE AVAILABLE UPON REQUEST.
Additional Notes:
ON MAY 30, 2017 AT APPROXIMATELY 1200HRS EST, WHILE DRIVING UNDER NORMAL CONDITIONS WITH VERY LIGHT TRAFFIC THE SUNROOF EXPLODED. COMPLETE INSPECTION WAS NEGATIVE FOR THE ANY EXTERIOR DEBRIS AS CAUSE. VEHICLE WAS IN MOTION ON HIGHWAY. PHOTOS ARE AVAILABLE UPON REQUEST.
Mfg Campaign: 10992202
Recall Date: May 30, 2017
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN DECELERATING/BRAKING, THE CAR JERKS HARSHLY FORWARD AT 52,42, 32 MPH. ON WET HIGHWAYS A WHEN IT JERKS THE REAR OF THE CAR FISHTAILS. KIA KNOWS THE FAULT IS BECAUSE OF THE DUAL CLUTCH TRANSMISSION DOWNSHIFT TIMING AND HAS NO SOLUTION. I BEEN TO THE DEALERSHIP 3 TIMES ON THIS. FISHTAILING ON WET HIGHWAYS HAS A SERIOUS RISK OF AN ACCIDENT. THEY JUST SAY LIVE WITH IT EVEN THOUGH THEY HAVE NUMEROUS SIMILAR COMPLAINTS AND FELT THE PROBLEM WITH ME ON A TEST DRIVE IN MY CAR AND OTHER CARS OF SAME MODEL IN THE NEW CAR LOT. IT IS TIME THEY FACE THIS SERIOUS HAZARD, AS BRAKING IS SUPPOSE TO THE THE #1 SAFETY ISSUE IN A CAR, NOT CREATE A SAFETY ISSUE. I HAVE STATED A DATE BELOW, BUT THAT DATE IS WHEN I FIRST WENT TO THE DEALERSHIP WITH THE PROBLEM, IT HAPPENS EVERYDAY, AND EVERY TIME AT THOSE SPEEDS.
Corrective Action:
WHEN DECELERATING/BRAKING, THE CAR JERKS HARSHLY FORWARD AT 52,42, 32 MPH. ON WET HIGHWAYS A WHEN IT JERKS THE REAR OF THE CAR FISHTAILS. KIA KNOWS THE FAULT IS BECAUSE OF THE DUAL CLUTCH TRANSMISSION DOWNSHIFT TIMING AND HAS NO SOLUTION. I BEEN TO THE DEALERSHIP 3 TIMES ON THIS. FISHTAILING ON WET HIGHWAYS HAS A SERIOUS RISK OF AN ACCIDENT. THEY JUST SAY LIVE WITH IT EVEN THOUGH THEY HAVE NUMEROUS SIMILAR COMPLAINTS AND FELT THE PROBLEM WITH ME ON A TEST DRIVE IN MY CAR AND OTHER CARS OF SAME MODEL IN THE NEW CAR LOT. IT IS TIME THEY FACE THIS SERIOUS HAZARD, AS BRAKING IS SUPPOSE TO THE THE #1 SAFETY ISSUE IN A CAR, NOT CREATE A SAFETY ISSUE. I HAVE STATED A DATE BELOW, BUT THAT DATE IS WHEN I FIRST WENT TO THE DEALERSHIP WITH THE PROBLEM, IT HAPPENS EVERYDAY, AND EVERY TIME AT THOSE SPEEDS.
Additional Notes:
WHEN DECELERATING/BRAKING, THE CAR JERKS HARSHLY FORWARD AT 52,42, 32 MPH. ON WET HIGHWAYS A WHEN IT JERKS THE REAR OF THE CAR FISHTAILS. KIA KNOWS THE FAULT IS BECAUSE OF THE DUAL CLUTCH TRANSMISSION DOWNSHIFT TIMING AND HAS NO SOLUTION. I BEEN TO THE DEALERSHIP 3 TIMES ON THIS. FISHTAILING ON WET HIGHWAYS HAS A SERIOUS RISK OF AN ACCIDENT. THEY JUST SAY LIVE WITH IT EVEN THOUGH THEY HAVE NUMEROUS SIMILAR COMPLAINTS AND FELT THE PROBLEM WITH ME ON A TEST DRIVE IN MY CAR AND OTHER CARS OF SAME MODEL IN THE NEW CAR LOT. IT IS TIME THEY FACE THIS SERIOUS HAZARD, AS BRAKING IS SUPPOSE TO THE THE #1 SAFETY ISSUE IN A CAR, NOT CREATE A SAFETY ISSUE. I HAVE STATED A DATE BELOW, BUT THAT DATE IS WHEN I FIRST WENT TO THE DEALERSHIP WITH THE PROBLEM, IT HAPPENS EVERYDAY, AND EVERY TIME AT THOSE SPEEDS.
Mfg Campaign: 10992015
Recall Date: May 28, 2017
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN DECELERATING/BRAKING, THE CAR JERKS HARSHLY FORWARD AT 52,42, 32 MPH. ON WET HIGHWAYS A WHEN IT JERKS THE REAR OF THE CAR FISHTAILS. KIA KNOWS THE FAULT IS BECAUSE OF THE DUAL CLUTCH TRANSMISSION DOWNSHIFT TIMING AND HAS NO SOLUTION. I BEEN TO THE DEALERSHIP 3 TIMES ON THIS. FISHTAILING ON WET HIGHWAYS HAS A SERIOUS RISK OF AN ACCIDENT. THEY JUST SAY LIVE WITH IT EVEN THOUGH THEY HAVE NUMEROUS SIMILAR COMPLAINTS AND FELT THE PROBLEM WITH ME ON A TEST DRIVE IN MY CAR AND OTHER CARS OF SAME MODEL IN THE NEW CAR LOT. IT IS TIME THEY FACE THIS SERIOUS HAZARD, AS BRAKING IS SUPPOSE TO THE THE #1 SAFETY ISSUE IN A CAR, NOT CREATE A SAFETY ISSUE. I HAVE STATED A DATE BELOW, BUT THAT DATE IS WHEN I FIRST WENT TO THE DEALERSHIP WITH THE PROBLEM, IT HAPPENS EVERYDAY, AND EVERY TIME AT THOSE SPEEDS.
Corrective Action:
WHEN DECELERATING/BRAKING, THE CAR JERKS HARSHLY FORWARD AT 52,42, 32 MPH. ON WET HIGHWAYS A WHEN IT JERKS THE REAR OF THE CAR FISHTAILS. KIA KNOWS THE FAULT IS BECAUSE OF THE DUAL CLUTCH TRANSMISSION DOWNSHIFT TIMING AND HAS NO SOLUTION. I BEEN TO THE DEALERSHIP 3 TIMES ON THIS. FISHTAILING ON WET HIGHWAYS HAS A SERIOUS RISK OF AN ACCIDENT. THEY JUST SAY LIVE WITH IT EVEN THOUGH THEY HAVE NUMEROUS SIMILAR COMPLAINTS AND FELT THE PROBLEM WITH ME ON A TEST DRIVE IN MY CAR AND OTHER CARS OF SAME MODEL IN THE NEW CAR LOT. IT IS TIME THEY FACE THIS SERIOUS HAZARD, AS BRAKING IS SUPPOSE TO THE THE #1 SAFETY ISSUE IN A CAR, NOT CREATE A SAFETY ISSUE. I HAVE STATED A DATE BELOW, BUT THAT DATE IS WHEN I FIRST WENT TO THE DEALERSHIP WITH THE PROBLEM, IT HAPPENS EVERYDAY, AND EVERY TIME AT THOSE SPEEDS.
Additional Notes:
WHEN DECELERATING/BRAKING, THE CAR JERKS HARSHLY FORWARD AT 52,42, 32 MPH. ON WET HIGHWAYS A WHEN IT JERKS THE REAR OF THE CAR FISHTAILS. KIA KNOWS THE FAULT IS BECAUSE OF THE DUAL CLUTCH TRANSMISSION DOWNSHIFT TIMING AND HAS NO SOLUTION. I BEEN TO THE DEALERSHIP 3 TIMES ON THIS. FISHTAILING ON WET HIGHWAYS HAS A SERIOUS RISK OF AN ACCIDENT. THEY JUST SAY LIVE WITH IT EVEN THOUGH THEY HAVE NUMEROUS SIMILAR COMPLAINTS AND FELT THE PROBLEM WITH ME ON A TEST DRIVE IN MY CAR AND OTHER CARS OF SAME MODEL IN THE NEW CAR LOT. IT IS TIME THEY FACE THIS SERIOUS HAZARD, AS BRAKING IS SUPPOSE TO THE THE #1 SAFETY ISSUE IN A CAR, NOT CREATE A SAFETY ISSUE. I HAVE STATED A DATE BELOW, BUT THAT DATE IS WHEN I FIRST WENT TO THE DEALERSHIP WITH THE PROBLEM, IT HAPPENS EVERYDAY, AND EVERY TIME AT THOSE SPEEDS.
Mfg Campaign: 10992015
Recall Date: May 28, 2017
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THIS VEHICLE SUFFERS FROM A HESITATION DURING TAKE OFF. ACCORDING TO KIA THIS HESITATION COME FROM A 7 SPEED DUAL CLUTCH TRANSMISSION(DCT). WHICH CAUSES THE VEHICLE THE DRIVER TO FEEL A SHUDDER SENSATION. THIS VEHICLE HAS A DOUBLE CLUTCH. I HAVE TAKEN MY 2016 KIA OPTIMA DEALERS FOR REPAIR TO THIS PROBLEM WITHOUT ANY SOLUTION. RUNS ROUGH.
Corrective Action:
THIS VEHICLE SUFFERS FROM A HESITATION DURING TAKE OFF. ACCORDING TO KIA THIS HESITATION COME FROM A 7 SPEED DUAL CLUTCH TRANSMISSION(DCT). WHICH CAUSES THE VEHICLE THE DRIVER TO FEEL A SHUDDER SENSATION. THIS VEHICLE HAS A DOUBLE CLUTCH. I HAVE TAKEN MY 2016 KIA OPTIMA DEALERS FOR REPAIR TO THIS PROBLEM WITHOUT ANY SOLUTION. RUNS ROUGH.
Additional Notes:
THIS VEHICLE SUFFERS FROM A HESITATION DURING TAKE OFF. ACCORDING TO KIA THIS HESITATION COME FROM A 7 SPEED DUAL CLUTCH TRANSMISSION(DCT). WHICH CAUSES THE VEHICLE THE DRIVER TO FEEL A SHUDDER SENSATION. THIS VEHICLE HAS A DOUBLE CLUTCH. I HAVE TAKEN MY 2016 KIA OPTIMA DEALERS FOR REPAIR TO THIS PROBLEM WITHOUT ANY SOLUTION. RUNS ROUGH.
Mfg Campaign: 10984188
Recall Date: May 8, 2017
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THIS VEHICLE SUFFERS FROM A HESITATION DURING TAKE OFF. ACCORDING TO KIA THIS HESITATION COME FROM A 7 SPEED DUAL CLUTCH TRANSMISSION(DCT). WHICH CAUSES THE VEHICLE THE DRIVER TO FEEL A SHUDDER SENSATION. THIS VEHICLE HAS A DOUBLE CLUTCH. I HAVE TAKEN MY 2016 KIA OPTIMA DEALERS FOR REPAIR TO THIS PROBLEM WITHOUT ANY SOLUTION. RUNS ROUGH.
Corrective Action:
THIS VEHICLE SUFFERS FROM A HESITATION DURING TAKE OFF. ACCORDING TO KIA THIS HESITATION COME FROM A 7 SPEED DUAL CLUTCH TRANSMISSION(DCT). WHICH CAUSES THE VEHICLE THE DRIVER TO FEEL A SHUDDER SENSATION. THIS VEHICLE HAS A DOUBLE CLUTCH. I HAVE TAKEN MY 2016 KIA OPTIMA DEALERS FOR REPAIR TO THIS PROBLEM WITHOUT ANY SOLUTION. RUNS ROUGH.
Additional Notes:
THIS VEHICLE SUFFERS FROM A HESITATION DURING TAKE OFF. ACCORDING TO KIA THIS HESITATION COME FROM A 7 SPEED DUAL CLUTCH TRANSMISSION(DCT). WHICH CAUSES THE VEHICLE THE DRIVER TO FEEL A SHUDDER SENSATION. THIS VEHICLE HAS A DOUBLE CLUTCH. I HAVE TAKEN MY 2016 KIA OPTIMA DEALERS FOR REPAIR TO THIS PROBLEM WITHOUT ANY SOLUTION. RUNS ROUGH.
Mfg Campaign: 10984188
Recall Date: May 8, 2017
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
THIS VEHICLE SUFFERS FROM A HESITATION DURING TAKE OFF. ACCORDING TO KIA THIS HESITATION COME FROM A 7 SPEED DUAL CLUTCH TRANSMISSION(DCT). WHICH CAUSES THE VEHICLE THE DRIVER TO FEEL A SHUDDER SENSATION. THIS VEHICLE HAS A DOUBLE CLUTCH. I HAVE TAKEN MY 2016 KIA OPTIMA DEALERS FOR REPAIR TO THIS PROBLEM WITHOUT ANY SOLUTION. RUNS ROUGH.
Corrective Action:
THIS VEHICLE SUFFERS FROM A HESITATION DURING TAKE OFF. ACCORDING TO KIA THIS HESITATION COME FROM A 7 SPEED DUAL CLUTCH TRANSMISSION(DCT). WHICH CAUSES THE VEHICLE THE DRIVER TO FEEL A SHUDDER SENSATION. THIS VEHICLE HAS A DOUBLE CLUTCH. I HAVE TAKEN MY 2016 KIA OPTIMA DEALERS FOR REPAIR TO THIS PROBLEM WITHOUT ANY SOLUTION. RUNS ROUGH.
Additional Notes:
THIS VEHICLE SUFFERS FROM A HESITATION DURING TAKE OFF. ACCORDING TO KIA THIS HESITATION COME FROM A 7 SPEED DUAL CLUTCH TRANSMISSION(DCT). WHICH CAUSES THE VEHICLE THE DRIVER TO FEEL A SHUDDER SENSATION. THIS VEHICLE HAS A DOUBLE CLUTCH. I HAVE TAKEN MY 2016 KIA OPTIMA DEALERS FOR REPAIR TO THIS PROBLEM WITHOUT ANY SOLUTION. RUNS ROUGH.
Mfg Campaign: 10984188
Recall Date: May 8, 2017
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD AN EXPLOSION. THE CONTACT PULLED INTO A PARKING LOT AND NOTICED THAT THE ENTIRE SUN ROOF HAD SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,039.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD AN EXPLOSION. THE CONTACT PULLED INTO A PARKING LOT AND NOTICED THAT THE ENTIRE SUN ROOF HAD SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,039.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD AN EXPLOSION. THE CONTACT PULLED INTO A PARKING LOT AND NOTICED THAT THE ENTIRE SUN ROOF HAD SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,039.
Mfg Campaign: 10965957
Recall Date: Mar 14, 2017
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE HAD A FEW SECONDS DELAY IN ACCELERATION. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SENSOR DELAY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 200.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE HAD A FEW SECONDS DELAY IN ACCELERATION. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SENSOR DELAY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 200.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE HAD A FEW SECONDS DELAY IN ACCELERATION. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SENSOR DELAY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 200.
Mfg Campaign: 10959736
Recall Date: Mar 9, 2017
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