Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN DECELERATING, THE CAR JERKS AT EXACTLY 35 MPH WHETHER IM ON THE HIGHWAY OR IN THE CITY AND THIS HAPPENS . I HAVE BEEN TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE AND THEY HAVE EVEN DROVE MY CAR THEMSELVES AND FELT THE SAME THING THAT I WAS FEELING AND ALL THEY SAY IS THAT WITHOUT A CHECK ENGINE LIGHT THRER IS NOTHING THEY CAN DO ABOUT IT AND I JUST HAVE TO "LIVE" WITH IT. THIS IS RIDICULOUS AND KIA NEEDS TO ADDRESS THIS ISSUE BEFORE IT CAUSES ANY ACCIDENTS OR WORSE DEATH. I SPENT WAY TOO MUCH MONEY ON THIS CAR FOR IT TO BE HAVING THESE ISSUES. BRAKES ARE SUPPOSED TO BE A SAFETY FEATURE NOT A SAFETY HAZARD.
Corrective Action:
WHEN DECELERATING, THE CAR JERKS AT EXACTLY 35 MPH WHETHER IM ON THE HIGHWAY OR IN THE CITY AND THIS HAPPENS . I HAVE BEEN TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE AND THEY HAVE EVEN DROVE MY CAR THEMSELVES AND FELT THE SAME THING THAT I WAS FEELING AND ALL THEY SAY IS THAT WITHOUT A CHECK ENGINE LIGHT THRER IS NOTHING THEY CAN DO ABOUT IT AND I JUST HAVE TO "LIVE" WITH IT. THIS IS RIDICULOUS AND KIA NEEDS TO ADDRESS THIS ISSUE BEFORE IT CAUSES ANY ACCIDENTS OR WORSE DEATH. I SPENT WAY TOO MUCH MONEY ON THIS CAR FOR IT TO BE HAVING THESE ISSUES. BRAKES ARE SUPPOSED TO BE A SAFETY FEATURE NOT A SAFETY HAZARD.
Additional Notes:
WHEN DECELERATING, THE CAR JERKS AT EXACTLY 35 MPH WHETHER IM ON THE HIGHWAY OR IN THE CITY AND THIS HAPPENS . I HAVE BEEN TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE AND THEY HAVE EVEN DROVE MY CAR THEMSELVES AND FELT THE SAME THING THAT I WAS FEELING AND ALL THEY SAY IS THAT WITHOUT A CHECK ENGINE LIGHT THRER IS NOTHING THEY CAN DO ABOUT IT AND I JUST HAVE TO "LIVE" WITH IT. THIS IS RIDICULOUS AND KIA NEEDS TO ADDRESS THIS ISSUE BEFORE IT CAUSES ANY ACCIDENTS OR WORSE DEATH. I SPENT WAY TOO MUCH MONEY ON THIS CAR FOR IT TO BE HAVING THESE ISSUES. BRAKES ARE SUPPOSED TO BE A SAFETY FEATURE NOT A SAFETY HAZARD.
Mfg Campaign: 11073752
Recall Date: Feb 20, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN DECELERATING, THE CAR JERKS AT EXACTLY 35 MPH WHETHER IM ON THE HIGHWAY OR IN THE CITY AND THIS HAPPENS . I HAVE BEEN TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE AND THEY HAVE EVEN DROVE MY CAR THEMSELVES AND FELT THE SAME THING THAT I WAS FEELING AND ALL THEY SAY IS THAT WITHOUT A CHECK ENGINE LIGHT THRER IS NOTHING THEY CAN DO ABOUT IT AND I JUST HAVE TO "LIVE" WITH IT. THIS IS RIDICULOUS AND KIA NEEDS TO ADDRESS THIS ISSUE BEFORE IT CAUSES ANY ACCIDENTS OR WORSE DEATH. I SPENT WAY TOO MUCH MONEY ON THIS CAR FOR IT TO BE HAVING THESE ISSUES. BRAKES ARE SUPPOSED TO BE A SAFETY FEATURE NOT A SAFETY HAZARD.
Corrective Action:
WHEN DECELERATING, THE CAR JERKS AT EXACTLY 35 MPH WHETHER IM ON THE HIGHWAY OR IN THE CITY AND THIS HAPPENS . I HAVE BEEN TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE AND THEY HAVE EVEN DROVE MY CAR THEMSELVES AND FELT THE SAME THING THAT I WAS FEELING AND ALL THEY SAY IS THAT WITHOUT A CHECK ENGINE LIGHT THRER IS NOTHING THEY CAN DO ABOUT IT AND I JUST HAVE TO "LIVE" WITH IT. THIS IS RIDICULOUS AND KIA NEEDS TO ADDRESS THIS ISSUE BEFORE IT CAUSES ANY ACCIDENTS OR WORSE DEATH. I SPENT WAY TOO MUCH MONEY ON THIS CAR FOR IT TO BE HAVING THESE ISSUES. BRAKES ARE SUPPOSED TO BE A SAFETY FEATURE NOT A SAFETY HAZARD.
Additional Notes:
WHEN DECELERATING, THE CAR JERKS AT EXACTLY 35 MPH WHETHER IM ON THE HIGHWAY OR IN THE CITY AND THIS HAPPENS . I HAVE BEEN TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE AND THEY HAVE EVEN DROVE MY CAR THEMSELVES AND FELT THE SAME THING THAT I WAS FEELING AND ALL THEY SAY IS THAT WITHOUT A CHECK ENGINE LIGHT THRER IS NOTHING THEY CAN DO ABOUT IT AND I JUST HAVE TO "LIVE" WITH IT. THIS IS RIDICULOUS AND KIA NEEDS TO ADDRESS THIS ISSUE BEFORE IT CAUSES ANY ACCIDENTS OR WORSE DEATH. I SPENT WAY TOO MUCH MONEY ON THIS CAR FOR IT TO BE HAVING THESE ISSUES. BRAKES ARE SUPPOSED TO BE A SAFETY FEATURE NOT A SAFETY HAZARD.
Mfg Campaign: 11073752
Recall Date: Feb 20, 2018
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN DECELERATING, THE CAR JERKS AT EXACTLY 35 MPH WHETHER IM ON THE HIGHWAY OR IN THE CITY AND THIS HAPPENS . I HAVE BEEN TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE AND THEY HAVE EVEN DROVE MY CAR THEMSELVES AND FELT THE SAME THING THAT I WAS FEELING AND ALL THEY SAY IS THAT WITHOUT A CHECK ENGINE LIGHT THRER IS NOTHING THEY CAN DO ABOUT IT AND I JUST HAVE TO "LIVE" WITH IT. THIS IS RIDICULOUS AND KIA NEEDS TO ADDRESS THIS ISSUE BEFORE IT CAUSES ANY ACCIDENTS OR WORSE DEATH. I SPENT WAY TOO MUCH MONEY ON THIS CAR FOR IT TO BE HAVING THESE ISSUES. BRAKES ARE SUPPOSED TO BE A SAFETY FEATURE NOT A SAFETY HAZARD.
Corrective Action:
WHEN DECELERATING, THE CAR JERKS AT EXACTLY 35 MPH WHETHER IM ON THE HIGHWAY OR IN THE CITY AND THIS HAPPENS . I HAVE BEEN TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE AND THEY HAVE EVEN DROVE MY CAR THEMSELVES AND FELT THE SAME THING THAT I WAS FEELING AND ALL THEY SAY IS THAT WITHOUT A CHECK ENGINE LIGHT THRER IS NOTHING THEY CAN DO ABOUT IT AND I JUST HAVE TO "LIVE" WITH IT. THIS IS RIDICULOUS AND KIA NEEDS TO ADDRESS THIS ISSUE BEFORE IT CAUSES ANY ACCIDENTS OR WORSE DEATH. I SPENT WAY TOO MUCH MONEY ON THIS CAR FOR IT TO BE HAVING THESE ISSUES. BRAKES ARE SUPPOSED TO BE A SAFETY FEATURE NOT A SAFETY HAZARD.
Additional Notes:
WHEN DECELERATING, THE CAR JERKS AT EXACTLY 35 MPH WHETHER IM ON THE HIGHWAY OR IN THE CITY AND THIS HAPPENS . I HAVE BEEN TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE AND THEY HAVE EVEN DROVE MY CAR THEMSELVES AND FELT THE SAME THING THAT I WAS FEELING AND ALL THEY SAY IS THAT WITHOUT A CHECK ENGINE LIGHT THRER IS NOTHING THEY CAN DO ABOUT IT AND I JUST HAVE TO "LIVE" WITH IT. THIS IS RIDICULOUS AND KIA NEEDS TO ADDRESS THIS ISSUE BEFORE IT CAUSES ANY ACCIDENTS OR WORSE DEATH. I SPENT WAY TOO MUCH MONEY ON THIS CAR FOR IT TO BE HAVING THESE ISSUES. BRAKES ARE SUPPOSED TO BE A SAFETY FEATURE NOT A SAFETY HAZARD.
Mfg Campaign: 11073752
Recall Date: Feb 20, 2018
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TAKING A LEFT FROM A STOP AT MAYBE 5 MPH , AND THE RIGHT FRONT AXLE BROKE IN HALF. I WAS ABLE TO COAST OFF THE ROAD AND HAVE THE CAR TOWED. THERE IS A RECALL FOR THIS EXACT ISSUE (RECALL #SC139).
Corrective Action:
TAKING A LEFT FROM A STOP AT MAYBE 5 MPH , AND THE RIGHT FRONT AXLE BROKE IN HALF. I WAS ABLE TO COAST OFF THE ROAD AND HAVE THE CAR TOWED. THERE IS A RECALL FOR THIS EXACT ISSUE (RECALL #SC139).
Additional Notes:
TAKING A LEFT FROM A STOP AT MAYBE 5 MPH , AND THE RIGHT FRONT AXLE BROKE IN HALF. I WAS ABLE TO COAST OFF THE ROAD AND HAVE THE CAR TOWED. THERE IS A RECALL FOR THIS EXACT ISSUE (RECALL #SC139).
Mfg Campaign: 11072656
Recall Date: Feb 13, 2018
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN THE CAR ENCOUNTERS A HILL AND NEEDS TO DOWNSHIFT, EITHER TO CLIMB OR TO HOLD BACK THE SPEED WHEN IT DESCENDS, THE CRUISE CONTROL REMEMBERS THE DOWNSHIFT AND WILL NOT RETURN TO HIGH GEAR UNTIL A) IT IS MANUALLY OVERRIDDEN, BUT WILL STILL DOWNSHIFT UP TO 2 GEARS, WHEN THE LEVER IS PLACED BACK TO AUTOMATIC OR, B) WHEN THE CRUISE CONTROL IS TURNED OFF. THE CRUISE CONTROL ALSO BELATEDLY REACTS TO LOSS OF SPEED CONTROL AND OVERCORRECTS WITH TOO MUCH POWER, RESULTING IN A CRUDE RIDE, AS WELL. THE WORKLOAD IS INCREASED DEALING WITH GETTING THE CAR TO ATTAIN TOP GEAR ON FLAT ROADS, AND IS CREATING UNSAFE CONDITIONS, IN MY OPINION. I HAVE ATTEMPTED TO GET THIS ATTENDED TO AT THE DEALERSHIP, AND THEY CONTINUE TO NOT FIX THE ISSUE, AS WELL AS INFORM ME I SHOULDN'T BE USING CRUISE CONTROL ON HILLS. MY 2014 KIA OPTIMA DID NOT EXHIBIT THESE ISSUES, NOR ANY OTHER OF MY CARS WHICH HAD CRUISE CONTROL. THERE IS A PROBLEM AND THESE PEOPLE WILL NOT FIX IT. THE CONSUMER STATED THE HEAT DOES ENTER THE FOOT WELL AREA. *JS
Corrective Action:
WHEN THE CAR ENCOUNTERS A HILL AND NEEDS TO DOWNSHIFT, EITHER TO CLIMB OR TO HOLD BACK THE SPEED WHEN IT DESCENDS, THE CRUISE CONTROL REMEMBERS THE DOWNSHIFT AND WILL NOT RETURN TO HIGH GEAR UNTIL A) IT IS MANUALLY OVERRIDDEN, BUT WILL STILL DOWNSHIFT UP TO 2 GEARS, WHEN THE LEVER IS PLACED BACK TO AUTOMATIC OR, B) WHEN THE CRUISE CONTROL IS TURNED OFF. THE CRUISE CONTROL ALSO BELATEDLY REACTS TO LOSS OF SPEED CONTROL AND OVERCORRECTS WITH TOO MUCH POWER, RESULTING IN A CRUDE RIDE, AS WELL. THE WORKLOAD IS INCREASED DEALING WITH GETTING THE CAR TO ATTAIN TOP GEAR ON FLAT ROADS, AND IS CREATING UNSAFE CONDITIONS, IN MY OPINION. I HAVE ATTEMPTED TO GET THIS ATTENDED TO AT THE DEALERSHIP, AND THEY CONTINUE TO NOT FIX THE ISSUE, AS WELL AS INFORM ME I SHOULDN'T BE USING CRUISE CONTROL ON HILLS. MY 2014 KIA OPTIMA DID NOT EXHIBIT THESE ISSUES, NOR ANY OTHER OF MY CARS WHICH HAD CRUISE CONTROL. THERE IS A PROBLEM AND THESE PEOPLE WILL NOT FIX IT. THE CONSUMER STATED THE HEAT DOES ENTER THE FOOT WELL AREA. *JS
Additional Notes:
WHEN THE CAR ENCOUNTERS A HILL AND NEEDS TO DOWNSHIFT, EITHER TO CLIMB OR TO HOLD BACK THE SPEED WHEN IT DESCENDS, THE CRUISE CONTROL REMEMBERS THE DOWNSHIFT AND WILL NOT RETURN TO HIGH GEAR UNTIL A) IT IS MANUALLY OVERRIDDEN, BUT WILL STILL DOWNSHIFT UP TO 2 GEARS, WHEN THE LEVER IS PLACED BACK TO AUTOMATIC OR, B) WHEN THE CRUISE CONTROL IS TURNED OFF. THE CRUISE CONTROL ALSO BELATEDLY REACTS TO LOSS OF SPEED CONTROL AND OVERCORRECTS WITH TOO MUCH POWER, RESULTING IN A CRUDE RIDE, AS WELL. THE WORKLOAD IS INCREASED DEALING WITH GETTING THE CAR TO ATTAIN TOP GEAR ON FLAT ROADS, AND IS CREATING UNSAFE CONDITIONS, IN MY OPINION. I HAVE ATTEMPTED TO GET THIS ATTENDED TO AT THE DEALERSHIP, AND THEY CONTINUE TO NOT FIX THE ISSUE, AS WELL AS INFORM ME I SHOULDN'T BE USING CRUISE CONTROL ON HILLS. MY 2014 KIA OPTIMA DID NOT EXHIBIT THESE ISSUES, NOR ANY OTHER OF MY CARS WHICH HAD CRUISE CONTROL. THERE IS A PROBLEM AND THESE PEOPLE WILL NOT FIX IT. THE CONSUMER STATED THE HEAT DOES ENTER THE FOOT WELL AREA. *JS
Mfg Campaign: 11067114
Recall Date: Feb 5, 2018
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN THE CAR ENCOUNTERS A HILL AND NEEDS TO DOWNSHIFT, EITHER TO CLIMB OR TO HOLD BACK THE SPEED WHEN IT DESCENDS, THE CRUISE CONTROL REMEMBERS THE DOWNSHIFT AND WILL NOT RETURN TO HIGH GEAR UNTIL A) IT IS MANUALLY OVERRIDDEN, BUT WILL STILL DOWNSHIFT UP TO 2 GEARS, WHEN THE LEVER IS PLACED BACK TO AUTOMATIC OR, B) WHEN THE CRUISE CONTROL IS TURNED OFF. THE CRUISE CONTROL ALSO BELATEDLY REACTS TO LOSS OF SPEED CONTROL AND OVERCORRECTS WITH TOO MUCH POWER, RESULTING IN A CRUDE RIDE, AS WELL. THE WORKLOAD IS INCREASED DEALING WITH GETTING THE CAR TO ATTAIN TOP GEAR ON FLAT ROADS, AND IS CREATING UNSAFE CONDITIONS, IN MY OPINION. I HAVE ATTEMPTED TO GET THIS ATTENDED TO AT THE DEALERSHIP, AND THEY CONTINUE TO NOT FIX THE ISSUE, AS WELL AS INFORM ME I SHOULDN'T BE USING CRUISE CONTROL ON HILLS. MY 2014 KIA OPTIMA DID NOT EXHIBIT THESE ISSUES, NOR ANY OTHER OF MY CARS WHICH HAD CRUISE CONTROL. THERE IS A PROBLEM AND THESE PEOPLE WILL NOT FIX IT. THE CONSUMER STATED THE HEAT DOES ENTER THE FOOT WELL AREA. *JS
Corrective Action:
WHEN THE CAR ENCOUNTERS A HILL AND NEEDS TO DOWNSHIFT, EITHER TO CLIMB OR TO HOLD BACK THE SPEED WHEN IT DESCENDS, THE CRUISE CONTROL REMEMBERS THE DOWNSHIFT AND WILL NOT RETURN TO HIGH GEAR UNTIL A) IT IS MANUALLY OVERRIDDEN, BUT WILL STILL DOWNSHIFT UP TO 2 GEARS, WHEN THE LEVER IS PLACED BACK TO AUTOMATIC OR, B) WHEN THE CRUISE CONTROL IS TURNED OFF. THE CRUISE CONTROL ALSO BELATEDLY REACTS TO LOSS OF SPEED CONTROL AND OVERCORRECTS WITH TOO MUCH POWER, RESULTING IN A CRUDE RIDE, AS WELL. THE WORKLOAD IS INCREASED DEALING WITH GETTING THE CAR TO ATTAIN TOP GEAR ON FLAT ROADS, AND IS CREATING UNSAFE CONDITIONS, IN MY OPINION. I HAVE ATTEMPTED TO GET THIS ATTENDED TO AT THE DEALERSHIP, AND THEY CONTINUE TO NOT FIX THE ISSUE, AS WELL AS INFORM ME I SHOULDN'T BE USING CRUISE CONTROL ON HILLS. MY 2014 KIA OPTIMA DID NOT EXHIBIT THESE ISSUES, NOR ANY OTHER OF MY CARS WHICH HAD CRUISE CONTROL. THERE IS A PROBLEM AND THESE PEOPLE WILL NOT FIX IT. THE CONSUMER STATED THE HEAT DOES ENTER THE FOOT WELL AREA. *JS
Additional Notes:
WHEN THE CAR ENCOUNTERS A HILL AND NEEDS TO DOWNSHIFT, EITHER TO CLIMB OR TO HOLD BACK THE SPEED WHEN IT DESCENDS, THE CRUISE CONTROL REMEMBERS THE DOWNSHIFT AND WILL NOT RETURN TO HIGH GEAR UNTIL A) IT IS MANUALLY OVERRIDDEN, BUT WILL STILL DOWNSHIFT UP TO 2 GEARS, WHEN THE LEVER IS PLACED BACK TO AUTOMATIC OR, B) WHEN THE CRUISE CONTROL IS TURNED OFF. THE CRUISE CONTROL ALSO BELATEDLY REACTS TO LOSS OF SPEED CONTROL AND OVERCORRECTS WITH TOO MUCH POWER, RESULTING IN A CRUDE RIDE, AS WELL. THE WORKLOAD IS INCREASED DEALING WITH GETTING THE CAR TO ATTAIN TOP GEAR ON FLAT ROADS, AND IS CREATING UNSAFE CONDITIONS, IN MY OPINION. I HAVE ATTEMPTED TO GET THIS ATTENDED TO AT THE DEALERSHIP, AND THEY CONTINUE TO NOT FIX THE ISSUE, AS WELL AS INFORM ME I SHOULDN'T BE USING CRUISE CONTROL ON HILLS. MY 2014 KIA OPTIMA DID NOT EXHIBIT THESE ISSUES, NOR ANY OTHER OF MY CARS WHICH HAD CRUISE CONTROL. THERE IS A PROBLEM AND THESE PEOPLE WILL NOT FIX IT. THE CONSUMER STATED THE HEAT DOES ENTER THE FOOT WELL AREA. *JS
Mfg Campaign: 11067114
Recall Date: Feb 5, 2018
Kia America, Inc.
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
Potential Consequences:
WHEN THE CAR ENCOUNTERS A HILL AND NEEDS TO DOWNSHIFT, EITHER TO CLIMB OR TO HOLD BACK THE SPEED WHEN IT DESCENDS, THE CRUISE CONTROL REMEMBERS THE DOWNSHIFT AND WILL NOT RETURN TO HIGH GEAR UNTIL A) IT IS MANUALLY OVERRIDDEN, BUT WILL STILL DOWNSHIFT UP TO 2 GEARS, WHEN THE LEVER IS PLACED BACK TO AUTOMATIC OR, B) WHEN THE CRUISE CONTROL IS TURNED OFF. THE CRUISE CONTROL ALSO BELATEDLY REACTS TO LOSS OF SPEED CONTROL AND OVERCORRECTS WITH TOO MUCH POWER, RESULTING IN A CRUDE RIDE, AS WELL. THE WORKLOAD IS INCREASED DEALING WITH GETTING THE CAR TO ATTAIN TOP GEAR ON FLAT ROADS, AND IS CREATING UNSAFE CONDITIONS, IN MY OPINION. I HAVE ATTEMPTED TO GET THIS ATTENDED TO AT THE DEALERSHIP, AND THEY CONTINUE TO NOT FIX THE ISSUE, AS WELL AS INFORM ME I SHOULDN'T BE USING CRUISE CONTROL ON HILLS. MY 2014 KIA OPTIMA DID NOT EXHIBIT THESE ISSUES, NOR ANY OTHER OF MY CARS WHICH HAD CRUISE CONTROL. THERE IS A PROBLEM AND THESE PEOPLE WILL NOT FIX IT. THE CONSUMER STATED THE HEAT DOES ENTER THE FOOT WELL AREA. *JS
Corrective Action:
WHEN THE CAR ENCOUNTERS A HILL AND NEEDS TO DOWNSHIFT, EITHER TO CLIMB OR TO HOLD BACK THE SPEED WHEN IT DESCENDS, THE CRUISE CONTROL REMEMBERS THE DOWNSHIFT AND WILL NOT RETURN TO HIGH GEAR UNTIL A) IT IS MANUALLY OVERRIDDEN, BUT WILL STILL DOWNSHIFT UP TO 2 GEARS, WHEN THE LEVER IS PLACED BACK TO AUTOMATIC OR, B) WHEN THE CRUISE CONTROL IS TURNED OFF. THE CRUISE CONTROL ALSO BELATEDLY REACTS TO LOSS OF SPEED CONTROL AND OVERCORRECTS WITH TOO MUCH POWER, RESULTING IN A CRUDE RIDE, AS WELL. THE WORKLOAD IS INCREASED DEALING WITH GETTING THE CAR TO ATTAIN TOP GEAR ON FLAT ROADS, AND IS CREATING UNSAFE CONDITIONS, IN MY OPINION. I HAVE ATTEMPTED TO GET THIS ATTENDED TO AT THE DEALERSHIP, AND THEY CONTINUE TO NOT FIX THE ISSUE, AS WELL AS INFORM ME I SHOULDN'T BE USING CRUISE CONTROL ON HILLS. MY 2014 KIA OPTIMA DID NOT EXHIBIT THESE ISSUES, NOR ANY OTHER OF MY CARS WHICH HAD CRUISE CONTROL. THERE IS A PROBLEM AND THESE PEOPLE WILL NOT FIX IT. THE CONSUMER STATED THE HEAT DOES ENTER THE FOOT WELL AREA. *JS
Additional Notes:
WHEN THE CAR ENCOUNTERS A HILL AND NEEDS TO DOWNSHIFT, EITHER TO CLIMB OR TO HOLD BACK THE SPEED WHEN IT DESCENDS, THE CRUISE CONTROL REMEMBERS THE DOWNSHIFT AND WILL NOT RETURN TO HIGH GEAR UNTIL A) IT IS MANUALLY OVERRIDDEN, BUT WILL STILL DOWNSHIFT UP TO 2 GEARS, WHEN THE LEVER IS PLACED BACK TO AUTOMATIC OR, B) WHEN THE CRUISE CONTROL IS TURNED OFF. THE CRUISE CONTROL ALSO BELATEDLY REACTS TO LOSS OF SPEED CONTROL AND OVERCORRECTS WITH TOO MUCH POWER, RESULTING IN A CRUDE RIDE, AS WELL. THE WORKLOAD IS INCREASED DEALING WITH GETTING THE CAR TO ATTAIN TOP GEAR ON FLAT ROADS, AND IS CREATING UNSAFE CONDITIONS, IN MY OPINION. I HAVE ATTEMPTED TO GET THIS ATTENDED TO AT THE DEALERSHIP, AND THEY CONTINUE TO NOT FIX THE ISSUE, AS WELL AS INFORM ME I SHOULDN'T BE USING CRUISE CONTROL ON HILLS. MY 2014 KIA OPTIMA DID NOT EXHIBIT THESE ISSUES, NOR ANY OTHER OF MY CARS WHICH HAD CRUISE CONTROL. THERE IS A PROBLEM AND THESE PEOPLE WILL NOT FIX IT. THE CONSUMER STATED THE HEAT DOES ENTER THE FOOT WELL AREA. *JS
Mfg Campaign: 11067114
Recall Date: Feb 5, 2018
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 49 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SEAT WAS DETACHED FROM THE HINGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THERE WERE MULTIPLE INJURIES SUSTAINED BETWEEN THE DRIVER AND PASSENGER, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DEEMED THE VEHICLE DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT NOT TO LET ANYONE VIEW THE VEHICLE BECAUSE AN INVESTIGATOR WOULD BE SENT TO PERFORM AN INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Corrective Action:
TL* THE CONTACT OWNED A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 49 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SEAT WAS DETACHED FROM THE HINGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THERE WERE MULTIPLE INJURIES SUSTAINED BETWEEN THE DRIVER AND PASSENGER, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DEEMED THE VEHICLE DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT NOT TO LET ANYONE VIEW THE VEHICLE BECAUSE AN INVESTIGATOR WOULD BE SENT TO PERFORM AN INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Additional Notes:
TL* THE CONTACT OWNED A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 49 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SEAT WAS DETACHED FROM THE HINGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THERE WERE MULTIPLE INJURIES SUSTAINED BETWEEN THE DRIVER AND PASSENGER, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DEEMED THE VEHICLE DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT NOT TO LET ANYONE VIEW THE VEHICLE BECAUSE AN INVESTIGATOR WOULD BE SENT TO PERFORM AN INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Mfg Campaign: 11066481
Recall Date: Feb 1, 2018
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
TL* THE CONTACT OWNED A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 49 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SEAT WAS DETACHED FROM THE HINGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THERE WERE MULTIPLE INJURIES SUSTAINED BETWEEN THE DRIVER AND PASSENGER, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DEEMED THE VEHICLE DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT NOT TO LET ANYONE VIEW THE VEHICLE BECAUSE AN INVESTIGATOR WOULD BE SENT TO PERFORM AN INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Corrective Action:
TL* THE CONTACT OWNED A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 49 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SEAT WAS DETACHED FROM THE HINGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THERE WERE MULTIPLE INJURIES SUSTAINED BETWEEN THE DRIVER AND PASSENGER, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DEEMED THE VEHICLE DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT NOT TO LET ANYONE VIEW THE VEHICLE BECAUSE AN INVESTIGATOR WOULD BE SENT TO PERFORM AN INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Additional Notes:
TL* THE CONTACT OWNED A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 49 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SEAT WAS DETACHED FROM THE HINGE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THERE WERE MULTIPLE INJURIES SUSTAINED BETWEEN THE DRIVER AND PASSENGER, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DEEMED THE VEHICLE DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT NOT TO LET ANYONE VIEW THE VEHICLE BECAUSE AN INVESTIGATOR WOULD BE SENT TO PERFORM AN INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Mfg Campaign: 11066481
Recall Date: Feb 1, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR STALLED FOR NO REASON WHILE SITTING IDLE AT AN INTERSECTION. IT WAS TOWED TO THE KIA DEALERSHIP IN SAN DIEGO. THE FIRST DAY, THE DEALERSHIP CLAIMED IT FOUND NOTHING WRONG AND THERE WERE NO ERROR CODES. THE NEXT DAY, IT CLAIMED TO FIND A HOLE IN THE OIL PAN. IT REFUSED TO START THE CAR AGAIN UNTIL WE PAID $500 TO FIX IT. THERE WAS NO OIL IN ITS PARKING SPACE OR THE PLACE WHERE THAT IT STALLED. WE TOOK IT TO ANOTHER MECHANIC WHO FOUND THE HOLE. HE SAID THERE WAS MORE THAN SUFFICIENT OIL TO TURN IT OVER, AND IF THE HOLE HAS BEEN THERE LONG, ALL OF THE OIL WOULD HAVE LEAKED OUT. WE SUSPECT THE DEALER DID THIS INTENTIONALLY TO CREATE AN EXCUSE TO AVOID PAYING FOR A NEW ENGINE IF IT TURNED OUT TO HAVE METAL SHAVINGS AND CATASTROPHIC FAILURE LIKE SO MANY OTHER OPTIMAS.
Corrective Action:
CAR STALLED FOR NO REASON WHILE SITTING IDLE AT AN INTERSECTION. IT WAS TOWED TO THE KIA DEALERSHIP IN SAN DIEGO. THE FIRST DAY, THE DEALERSHIP CLAIMED IT FOUND NOTHING WRONG AND THERE WERE NO ERROR CODES. THE NEXT DAY, IT CLAIMED TO FIND A HOLE IN THE OIL PAN. IT REFUSED TO START THE CAR AGAIN UNTIL WE PAID $500 TO FIX IT. THERE WAS NO OIL IN ITS PARKING SPACE OR THE PLACE WHERE THAT IT STALLED. WE TOOK IT TO ANOTHER MECHANIC WHO FOUND THE HOLE. HE SAID THERE WAS MORE THAN SUFFICIENT OIL TO TURN IT OVER, AND IF THE HOLE HAS BEEN THERE LONG, ALL OF THE OIL WOULD HAVE LEAKED OUT. WE SUSPECT THE DEALER DID THIS INTENTIONALLY TO CREATE AN EXCUSE TO AVOID PAYING FOR A NEW ENGINE IF IT TURNED OUT TO HAVE METAL SHAVINGS AND CATASTROPHIC FAILURE LIKE SO MANY OTHER OPTIMAS.
Additional Notes:
CAR STALLED FOR NO REASON WHILE SITTING IDLE AT AN INTERSECTION. IT WAS TOWED TO THE KIA DEALERSHIP IN SAN DIEGO. THE FIRST DAY, THE DEALERSHIP CLAIMED IT FOUND NOTHING WRONG AND THERE WERE NO ERROR CODES. THE NEXT DAY, IT CLAIMED TO FIND A HOLE IN THE OIL PAN. IT REFUSED TO START THE CAR AGAIN UNTIL WE PAID $500 TO FIX IT. THERE WAS NO OIL IN ITS PARKING SPACE OR THE PLACE WHERE THAT IT STALLED. WE TOOK IT TO ANOTHER MECHANIC WHO FOUND THE HOLE. HE SAID THERE WAS MORE THAN SUFFICIENT OIL TO TURN IT OVER, AND IF THE HOLE HAS BEEN THERE LONG, ALL OF THE OIL WOULD HAVE LEAKED OUT. WE SUSPECT THE DEALER DID THIS INTENTIONALLY TO CREATE AN EXCUSE TO AVOID PAYING FOR A NEW ENGINE IF IT TURNED OUT TO HAVE METAL SHAVINGS AND CATASTROPHIC FAILURE LIKE SO MANY OTHER OPTIMAS.
Mfg Campaign: 11063384
Recall Date: Jan 17, 2018
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY OPTIMA SEEMS TO HESITATE OR STUDDER WHEN ACCELERATING FROM A STOP. IT REMINDS ME OF A GEAR SLIPPING BUT MY CAR ONLY HAS 11,145 MI ON IT SO THERE'S NO WAY THAT'S POSSIBLE. THIS HAS BEEN AN ONGOING OBSERVATION FOR MONTHS NOW. I'VE ALSO HAD ONE OF MY MIRRORS NOT GO BACK TO NORMAL POSITION AFTER I MOVED THE CAR FROM R AND BEGAN TO DRIVE. I HAD TO PULL OVER, PLACE THE CAR BACK IN R, AND FLIP BACK TO D FOR THE MIRROR TO GO BACK TO PLACE. LASTLY I'VE NOTICED MY DRIVER SEAT SEAT WARMER BUTTON ISN'T LIGHTING UP LIKE IT USED TO. WHEN ON HIGH, ONLY 2 LIGHTS ARE ON. I RECORDED A VIDEO OF IT VS HOW THE PASSENGER SEAT WORKS BUT I DON'T THINK I CAN UPLOAD IT. I'VE AT LEAST TAKEN PHOTOS OF IT IN EACH LEVEL. THIS HAS BEEN FOR ABOUT 2 WEEKS NOW. MILEAGE LISTED ON REPORT IS WHAT I'M CURRENTLY AT BUT THE STUDDERING HAS BEEN SINCE 3,000MI OR SO
Corrective Action:
MY OPTIMA SEEMS TO HESITATE OR STUDDER WHEN ACCELERATING FROM A STOP. IT REMINDS ME OF A GEAR SLIPPING BUT MY CAR ONLY HAS 11,145 MI ON IT SO THERE'S NO WAY THAT'S POSSIBLE. THIS HAS BEEN AN ONGOING OBSERVATION FOR MONTHS NOW. I'VE ALSO HAD ONE OF MY MIRRORS NOT GO BACK TO NORMAL POSITION AFTER I MOVED THE CAR FROM R AND BEGAN TO DRIVE. I HAD TO PULL OVER, PLACE THE CAR BACK IN R, AND FLIP BACK TO D FOR THE MIRROR TO GO BACK TO PLACE. LASTLY I'VE NOTICED MY DRIVER SEAT SEAT WARMER BUTTON ISN'T LIGHTING UP LIKE IT USED TO. WHEN ON HIGH, ONLY 2 LIGHTS ARE ON. I RECORDED A VIDEO OF IT VS HOW THE PASSENGER SEAT WORKS BUT I DON'T THINK I CAN UPLOAD IT. I'VE AT LEAST TAKEN PHOTOS OF IT IN EACH LEVEL. THIS HAS BEEN FOR ABOUT 2 WEEKS NOW. MILEAGE LISTED ON REPORT IS WHAT I'M CURRENTLY AT BUT THE STUDDERING HAS BEEN SINCE 3,000MI OR SO
Additional Notes:
MY OPTIMA SEEMS TO HESITATE OR STUDDER WHEN ACCELERATING FROM A STOP. IT REMINDS ME OF A GEAR SLIPPING BUT MY CAR ONLY HAS 11,145 MI ON IT SO THERE'S NO WAY THAT'S POSSIBLE. THIS HAS BEEN AN ONGOING OBSERVATION FOR MONTHS NOW. I'VE ALSO HAD ONE OF MY MIRRORS NOT GO BACK TO NORMAL POSITION AFTER I MOVED THE CAR FROM R AND BEGAN TO DRIVE. I HAD TO PULL OVER, PLACE THE CAR BACK IN R, AND FLIP BACK TO D FOR THE MIRROR TO GO BACK TO PLACE. LASTLY I'VE NOTICED MY DRIVER SEAT SEAT WARMER BUTTON ISN'T LIGHTING UP LIKE IT USED TO. WHEN ON HIGH, ONLY 2 LIGHTS ARE ON. I RECORDED A VIDEO OF IT VS HOW THE PASSENGER SEAT WORKS BUT I DON'T THINK I CAN UPLOAD IT. I'VE AT LEAST TAKEN PHOTOS OF IT IN EACH LEVEL. THIS HAS BEEN FOR ABOUT 2 WEEKS NOW. MILEAGE LISTED ON REPORT IS WHAT I'M CURRENTLY AT BUT THE STUDDERING HAS BEEN SINCE 3,000MI OR SO
Mfg Campaign: 11061513
Recall Date: Jan 9, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY OPTIMA SEEMS TO HESITATE OR STUDDER WHEN ACCELERATING FROM A STOP. IT REMINDS ME OF A GEAR SLIPPING BUT MY CAR ONLY HAS 11,145 MI ON IT SO THERE'S NO WAY THAT'S POSSIBLE. THIS HAS BEEN AN ONGOING OBSERVATION FOR MONTHS NOW. I'VE ALSO HAD ONE OF MY MIRRORS NOT GO BACK TO NORMAL POSITION AFTER I MOVED THE CAR FROM R AND BEGAN TO DRIVE. I HAD TO PULL OVER, PLACE THE CAR BACK IN R, AND FLIP BACK TO D FOR THE MIRROR TO GO BACK TO PLACE. LASTLY I'VE NOTICED MY DRIVER SEAT SEAT WARMER BUTTON ISN'T LIGHTING UP LIKE IT USED TO. WHEN ON HIGH, ONLY 2 LIGHTS ARE ON. I RECORDED A VIDEO OF IT VS HOW THE PASSENGER SEAT WORKS BUT I DON'T THINK I CAN UPLOAD IT. I'VE AT LEAST TAKEN PHOTOS OF IT IN EACH LEVEL. THIS HAS BEEN FOR ABOUT 2 WEEKS NOW. MILEAGE LISTED ON REPORT IS WHAT I'M CURRENTLY AT BUT THE STUDDERING HAS BEEN SINCE 3,000MI OR SO
Corrective Action:
MY OPTIMA SEEMS TO HESITATE OR STUDDER WHEN ACCELERATING FROM A STOP. IT REMINDS ME OF A GEAR SLIPPING BUT MY CAR ONLY HAS 11,145 MI ON IT SO THERE'S NO WAY THAT'S POSSIBLE. THIS HAS BEEN AN ONGOING OBSERVATION FOR MONTHS NOW. I'VE ALSO HAD ONE OF MY MIRRORS NOT GO BACK TO NORMAL POSITION AFTER I MOVED THE CAR FROM R AND BEGAN TO DRIVE. I HAD TO PULL OVER, PLACE THE CAR BACK IN R, AND FLIP BACK TO D FOR THE MIRROR TO GO BACK TO PLACE. LASTLY I'VE NOTICED MY DRIVER SEAT SEAT WARMER BUTTON ISN'T LIGHTING UP LIKE IT USED TO. WHEN ON HIGH, ONLY 2 LIGHTS ARE ON. I RECORDED A VIDEO OF IT VS HOW THE PASSENGER SEAT WORKS BUT I DON'T THINK I CAN UPLOAD IT. I'VE AT LEAST TAKEN PHOTOS OF IT IN EACH LEVEL. THIS HAS BEEN FOR ABOUT 2 WEEKS NOW. MILEAGE LISTED ON REPORT IS WHAT I'M CURRENTLY AT BUT THE STUDDERING HAS BEEN SINCE 3,000MI OR SO
Additional Notes:
MY OPTIMA SEEMS TO HESITATE OR STUDDER WHEN ACCELERATING FROM A STOP. IT REMINDS ME OF A GEAR SLIPPING BUT MY CAR ONLY HAS 11,145 MI ON IT SO THERE'S NO WAY THAT'S POSSIBLE. THIS HAS BEEN AN ONGOING OBSERVATION FOR MONTHS NOW. I'VE ALSO HAD ONE OF MY MIRRORS NOT GO BACK TO NORMAL POSITION AFTER I MOVED THE CAR FROM R AND BEGAN TO DRIVE. I HAD TO PULL OVER, PLACE THE CAR BACK IN R, AND FLIP BACK TO D FOR THE MIRROR TO GO BACK TO PLACE. LASTLY I'VE NOTICED MY DRIVER SEAT SEAT WARMER BUTTON ISN'T LIGHTING UP LIKE IT USED TO. WHEN ON HIGH, ONLY 2 LIGHTS ARE ON. I RECORDED A VIDEO OF IT VS HOW THE PASSENGER SEAT WORKS BUT I DON'T THINK I CAN UPLOAD IT. I'VE AT LEAST TAKEN PHOTOS OF IT IN EACH LEVEL. THIS HAS BEEN FOR ABOUT 2 WEEKS NOW. MILEAGE LISTED ON REPORT IS WHAT I'M CURRENTLY AT BUT THE STUDDERING HAS BEEN SINCE 3,000MI OR SO
Mfg Campaign: 11061513
Recall Date: Jan 9, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I HAVE BEEN EXPERIENCING ISSUES WITH MY 2016 KIA OPTIMA SINCE I PURCHASED IT ON SEPTEMBER, 5TH 2016. A SHORT TIME AFTER OWNING MY NEW VEHICLE, FIRST THE CAR STARTED TO HESITATE WHEN STARTING AS IF IT WAS STRUGGLING TO START, THE PUSH BUTTON WOULD TURN RED AND THE INDICATOR LIGHTS WOULD LIGHT UP ON THE DASHBOARD AS IF THE KEY WAS NOT RECOGNIZED IN THE CAR. THE CAR WOULD ALSO SELF ACCELERATE. ON OR AROUND AUGUST 16TH OR 17TH THE CAR STALLED OUT WHILE IT WAS BEING DRIVEN,WE ATTEMPTED TO RESTART THE CAR AND IT TURNED ON LIKE NORMAL SO THE TOW WAS CANCELED. , THE SERVICE WRITER & KIA ALL HAVE COPIES OF THE VIDEOS THE MECHANIC HAS ALSO TOLD ME HE WAS ABLE TO DUPLICATE THE ISSUE, THE SOLUTION WAS TO CHANGE THE FUEL PUMP AND SERVICE THE FUEL DELIVERY SYSTEM. UPON THE SERVICES BEING COMPLETED WE WERE CONTACTED BY THE SERVICE MANAGER, AND KIA THAT THE CAR WAS READY TO BE PICKED UP ON SEPTEMBER 6TH 2017. WHILE DRIVING THE VEHICLE HOME WE NOTICED SOME HESITATION WHILE IDLE, ALSO SOME STRONG ACCELERATION WHEN TAKING OFF FROM RED-LIGHT OR STOP SIGN. WHILE PARKED WE NOTICED SOME STRONG VIBRATION FROM THE MOTOR WHICH THE CAR HAD NOT HAD PREVIOUSLY BEFORE SERVICE. ALSO AFTER SEVERAL ATTEMPTS OF STARTING THE CAR, THE CAR WOULD EITHER START ROUGH, AND ALSO STILL HAD THE SAME ORIGINAL OCCURRENCE AS BEFORE WITH THE KEY NOT BEING RECOGNIZED IN THE CAR. WITH THE CAR NOT FULLY STARTING AND THE PUSH BUTTON TURNING RED WITH THE INSTRUMENT PANEL LIGHTING UP WITH THE KEY NOT IN CAR LIGHT ALONG WITH SOME OTHERS. ON THURSDAY SEPTEMBER 7TH, 2017 AT ABOUT 4:30PM I HAD THE CRUISE CONTROL SET TO 80 MPH, THE CAR HESITATED A COUPLE TIMES, THEN SELF DECELERATED TO 73 MPH, REACCELERATED TO 82 MPH THEN SELF ADJUSTED TO 80 MPH, I CONTACTED THE DEALERSHIP RIGHT AFTER THE OCCURRENCE I WAS TOLD I HAD TO WAIT TO BRING THE CAR BACK IN THEY HAD NO LOANER VEHICLES, NOT TO USE THE CRUISE CONTROL FEATURE.
Corrective Action:
I HAVE BEEN EXPERIENCING ISSUES WITH MY 2016 KIA OPTIMA SINCE I PURCHASED IT ON SEPTEMBER, 5TH 2016. A SHORT TIME AFTER OWNING MY NEW VEHICLE, FIRST THE CAR STARTED TO HESITATE WHEN STARTING AS IF IT WAS STRUGGLING TO START, THE PUSH BUTTON WOULD TURN RED AND THE INDICATOR LIGHTS WOULD LIGHT UP ON THE DASHBOARD AS IF THE KEY WAS NOT RECOGNIZED IN THE CAR. THE CAR WOULD ALSO SELF ACCELERATE. ON OR AROUND AUGUST 16TH OR 17TH THE CAR STALLED OUT WHILE IT WAS BEING DRIVEN,WE ATTEMPTED TO RESTART THE CAR AND IT TURNED ON LIKE NORMAL SO THE TOW WAS CANCELED. , THE SERVICE WRITER & KIA ALL HAVE COPIES OF THE VIDEOS THE MECHANIC HAS ALSO TOLD ME HE WAS ABLE TO DUPLICATE THE ISSUE, THE SOLUTION WAS TO CHANGE THE FUEL PUMP AND SERVICE THE FUEL DELIVERY SYSTEM. UPON THE SERVICES BEING COMPLETED WE WERE CONTACTED BY THE SERVICE MANAGER, AND KIA THAT THE CAR WAS READY TO BE PICKED UP ON SEPTEMBER 6TH 2017. WHILE DRIVING THE VEHICLE HOME WE NOTICED SOME HESITATION WHILE IDLE, ALSO SOME STRONG ACCELERATION WHEN TAKING OFF FROM RED-LIGHT OR STOP SIGN. WHILE PARKED WE NOTICED SOME STRONG VIBRATION FROM THE MOTOR WHICH THE CAR HAD NOT HAD PREVIOUSLY BEFORE SERVICE. ALSO AFTER SEVERAL ATTEMPTS OF STARTING THE CAR, THE CAR WOULD EITHER START ROUGH, AND ALSO STILL HAD THE SAME ORIGINAL OCCURRENCE AS BEFORE WITH THE KEY NOT BEING RECOGNIZED IN THE CAR. WITH THE CAR NOT FULLY STARTING AND THE PUSH BUTTON TURNING RED WITH THE INSTRUMENT PANEL LIGHTING UP WITH THE KEY NOT IN CAR LIGHT ALONG WITH SOME OTHERS. ON THURSDAY SEPTEMBER 7TH, 2017 AT ABOUT 4:30PM I HAD THE CRUISE CONTROL SET TO 80 MPH, THE CAR HESITATED A COUPLE TIMES, THEN SELF DECELERATED TO 73 MPH, REACCELERATED TO 82 MPH THEN SELF ADJUSTED TO 80 MPH, I CONTACTED THE DEALERSHIP RIGHT AFTER THE OCCURRENCE I WAS TOLD I HAD TO WAIT TO BRING THE CAR BACK IN THEY HAD NO LOANER VEHICLES, NOT TO USE THE CRUISE CONTROL FEATURE.
Additional Notes:
I HAVE BEEN EXPERIENCING ISSUES WITH MY 2016 KIA OPTIMA SINCE I PURCHASED IT ON SEPTEMBER, 5TH 2016. A SHORT TIME AFTER OWNING MY NEW VEHICLE, FIRST THE CAR STARTED TO HESITATE WHEN STARTING AS IF IT WAS STRUGGLING TO START, THE PUSH BUTTON WOULD TURN RED AND THE INDICATOR LIGHTS WOULD LIGHT UP ON THE DASHBOARD AS IF THE KEY WAS NOT RECOGNIZED IN THE CAR. THE CAR WOULD ALSO SELF ACCELERATE. ON OR AROUND AUGUST 16TH OR 17TH THE CAR STALLED OUT WHILE IT WAS BEING DRIVEN,WE ATTEMPTED TO RESTART THE CAR AND IT TURNED ON LIKE NORMAL SO THE TOW WAS CANCELED. , THE SERVICE WRITER & KIA ALL HAVE COPIES OF THE VIDEOS THE MECHANIC HAS ALSO TOLD ME HE WAS ABLE TO DUPLICATE THE ISSUE, THE SOLUTION WAS TO CHANGE THE FUEL PUMP AND SERVICE THE FUEL DELIVERY SYSTEM. UPON THE SERVICES BEING COMPLETED WE WERE CONTACTED BY THE SERVICE MANAGER, AND KIA THAT THE CAR WAS READY TO BE PICKED UP ON SEPTEMBER 6TH 2017. WHILE DRIVING THE VEHICLE HOME WE NOTICED SOME HESITATION WHILE IDLE, ALSO SOME STRONG ACCELERATION WHEN TAKING OFF FROM RED-LIGHT OR STOP SIGN. WHILE PARKED WE NOTICED SOME STRONG VIBRATION FROM THE MOTOR WHICH THE CAR HAD NOT HAD PREVIOUSLY BEFORE SERVICE. ALSO AFTER SEVERAL ATTEMPTS OF STARTING THE CAR, THE CAR WOULD EITHER START ROUGH, AND ALSO STILL HAD THE SAME ORIGINAL OCCURRENCE AS BEFORE WITH THE KEY NOT BEING RECOGNIZED IN THE CAR. WITH THE CAR NOT FULLY STARTING AND THE PUSH BUTTON TURNING RED WITH THE INSTRUMENT PANEL LIGHTING UP WITH THE KEY NOT IN CAR LIGHT ALONG WITH SOME OTHERS. ON THURSDAY SEPTEMBER 7TH, 2017 AT ABOUT 4:30PM I HAD THE CRUISE CONTROL SET TO 80 MPH, THE CAR HESITATED A COUPLE TIMES, THEN SELF DECELERATED TO 73 MPH, REACCELERATED TO 82 MPH THEN SELF ADJUSTED TO 80 MPH, I CONTACTED THE DEALERSHIP RIGHT AFTER THE OCCURRENCE I WAS TOLD I HAD TO WAIT TO BRING THE CAR BACK IN THEY HAD NO LOANER VEHICLES, NOT TO USE THE CRUISE CONTROL FEATURE.
Mfg Campaign: 11041843
Recall Date: Oct 31, 2017
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I HAVE BEEN EXPERIENCING ISSUES WITH MY 2016 KIA OPTIMA SINCE I PURCHASED IT ON SEPTEMBER, 5TH 2016. A SHORT TIME AFTER OWNING MY NEW VEHICLE, FIRST THE CAR STARTED TO HESITATE WHEN STARTING AS IF IT WAS STRUGGLING TO START, THE PUSH BUTTON WOULD TURN RED AND THE INDICATOR LIGHTS WOULD LIGHT UP ON THE DASHBOARD AS IF THE KEY WAS NOT RECOGNIZED IN THE CAR. THE CAR WOULD ALSO SELF ACCELERATE. ON OR AROUND AUGUST 16TH OR 17TH THE CAR STALLED OUT WHILE IT WAS BEING DRIVEN,WE ATTEMPTED TO RESTART THE CAR AND IT TURNED ON LIKE NORMAL SO THE TOW WAS CANCELED. , THE SERVICE WRITER & KIA ALL HAVE COPIES OF THE VIDEOS THE MECHANIC HAS ALSO TOLD ME HE WAS ABLE TO DUPLICATE THE ISSUE, THE SOLUTION WAS TO CHANGE THE FUEL PUMP AND SERVICE THE FUEL DELIVERY SYSTEM. UPON THE SERVICES BEING COMPLETED WE WERE CONTACTED BY THE SERVICE MANAGER, AND KIA THAT THE CAR WAS READY TO BE PICKED UP ON SEPTEMBER 6TH 2017. WHILE DRIVING THE VEHICLE HOME WE NOTICED SOME HESITATION WHILE IDLE, ALSO SOME STRONG ACCELERATION WHEN TAKING OFF FROM RED-LIGHT OR STOP SIGN. WHILE PARKED WE NOTICED SOME STRONG VIBRATION FROM THE MOTOR WHICH THE CAR HAD NOT HAD PREVIOUSLY BEFORE SERVICE. ALSO AFTER SEVERAL ATTEMPTS OF STARTING THE CAR, THE CAR WOULD EITHER START ROUGH, AND ALSO STILL HAD THE SAME ORIGINAL OCCURRENCE AS BEFORE WITH THE KEY NOT BEING RECOGNIZED IN THE CAR. WITH THE CAR NOT FULLY STARTING AND THE PUSH BUTTON TURNING RED WITH THE INSTRUMENT PANEL LIGHTING UP WITH THE KEY NOT IN CAR LIGHT ALONG WITH SOME OTHERS. ON THURSDAY SEPTEMBER 7TH, 2017 AT ABOUT 4:30PM I HAD THE CRUISE CONTROL SET TO 80 MPH, THE CAR HESITATED A COUPLE TIMES, THEN SELF DECELERATED TO 73 MPH, REACCELERATED TO 82 MPH THEN SELF ADJUSTED TO 80 MPH, I CONTACTED THE DEALERSHIP RIGHT AFTER THE OCCURRENCE I WAS TOLD I HAD TO WAIT TO BRING THE CAR BACK IN THEY HAD NO LOANER VEHICLES, NOT TO USE THE CRUISE CONTROL FEATURE.
Corrective Action:
I HAVE BEEN EXPERIENCING ISSUES WITH MY 2016 KIA OPTIMA SINCE I PURCHASED IT ON SEPTEMBER, 5TH 2016. A SHORT TIME AFTER OWNING MY NEW VEHICLE, FIRST THE CAR STARTED TO HESITATE WHEN STARTING AS IF IT WAS STRUGGLING TO START, THE PUSH BUTTON WOULD TURN RED AND THE INDICATOR LIGHTS WOULD LIGHT UP ON THE DASHBOARD AS IF THE KEY WAS NOT RECOGNIZED IN THE CAR. THE CAR WOULD ALSO SELF ACCELERATE. ON OR AROUND AUGUST 16TH OR 17TH THE CAR STALLED OUT WHILE IT WAS BEING DRIVEN,WE ATTEMPTED TO RESTART THE CAR AND IT TURNED ON LIKE NORMAL SO THE TOW WAS CANCELED. , THE SERVICE WRITER & KIA ALL HAVE COPIES OF THE VIDEOS THE MECHANIC HAS ALSO TOLD ME HE WAS ABLE TO DUPLICATE THE ISSUE, THE SOLUTION WAS TO CHANGE THE FUEL PUMP AND SERVICE THE FUEL DELIVERY SYSTEM. UPON THE SERVICES BEING COMPLETED WE WERE CONTACTED BY THE SERVICE MANAGER, AND KIA THAT THE CAR WAS READY TO BE PICKED UP ON SEPTEMBER 6TH 2017. WHILE DRIVING THE VEHICLE HOME WE NOTICED SOME HESITATION WHILE IDLE, ALSO SOME STRONG ACCELERATION WHEN TAKING OFF FROM RED-LIGHT OR STOP SIGN. WHILE PARKED WE NOTICED SOME STRONG VIBRATION FROM THE MOTOR WHICH THE CAR HAD NOT HAD PREVIOUSLY BEFORE SERVICE. ALSO AFTER SEVERAL ATTEMPTS OF STARTING THE CAR, THE CAR WOULD EITHER START ROUGH, AND ALSO STILL HAD THE SAME ORIGINAL OCCURRENCE AS BEFORE WITH THE KEY NOT BEING RECOGNIZED IN THE CAR. WITH THE CAR NOT FULLY STARTING AND THE PUSH BUTTON TURNING RED WITH THE INSTRUMENT PANEL LIGHTING UP WITH THE KEY NOT IN CAR LIGHT ALONG WITH SOME OTHERS. ON THURSDAY SEPTEMBER 7TH, 2017 AT ABOUT 4:30PM I HAD THE CRUISE CONTROL SET TO 80 MPH, THE CAR HESITATED A COUPLE TIMES, THEN SELF DECELERATED TO 73 MPH, REACCELERATED TO 82 MPH THEN SELF ADJUSTED TO 80 MPH, I CONTACTED THE DEALERSHIP RIGHT AFTER THE OCCURRENCE I WAS TOLD I HAD TO WAIT TO BRING THE CAR BACK IN THEY HAD NO LOANER VEHICLES, NOT TO USE THE CRUISE CONTROL FEATURE.
Additional Notes:
I HAVE BEEN EXPERIENCING ISSUES WITH MY 2016 KIA OPTIMA SINCE I PURCHASED IT ON SEPTEMBER, 5TH 2016. A SHORT TIME AFTER OWNING MY NEW VEHICLE, FIRST THE CAR STARTED TO HESITATE WHEN STARTING AS IF IT WAS STRUGGLING TO START, THE PUSH BUTTON WOULD TURN RED AND THE INDICATOR LIGHTS WOULD LIGHT UP ON THE DASHBOARD AS IF THE KEY WAS NOT RECOGNIZED IN THE CAR. THE CAR WOULD ALSO SELF ACCELERATE. ON OR AROUND AUGUST 16TH OR 17TH THE CAR STALLED OUT WHILE IT WAS BEING DRIVEN,WE ATTEMPTED TO RESTART THE CAR AND IT TURNED ON LIKE NORMAL SO THE TOW WAS CANCELED. , THE SERVICE WRITER & KIA ALL HAVE COPIES OF THE VIDEOS THE MECHANIC HAS ALSO TOLD ME HE WAS ABLE TO DUPLICATE THE ISSUE, THE SOLUTION WAS TO CHANGE THE FUEL PUMP AND SERVICE THE FUEL DELIVERY SYSTEM. UPON THE SERVICES BEING COMPLETED WE WERE CONTACTED BY THE SERVICE MANAGER, AND KIA THAT THE CAR WAS READY TO BE PICKED UP ON SEPTEMBER 6TH 2017. WHILE DRIVING THE VEHICLE HOME WE NOTICED SOME HESITATION WHILE IDLE, ALSO SOME STRONG ACCELERATION WHEN TAKING OFF FROM RED-LIGHT OR STOP SIGN. WHILE PARKED WE NOTICED SOME STRONG VIBRATION FROM THE MOTOR WHICH THE CAR HAD NOT HAD PREVIOUSLY BEFORE SERVICE. ALSO AFTER SEVERAL ATTEMPTS OF STARTING THE CAR, THE CAR WOULD EITHER START ROUGH, AND ALSO STILL HAD THE SAME ORIGINAL OCCURRENCE AS BEFORE WITH THE KEY NOT BEING RECOGNIZED IN THE CAR. WITH THE CAR NOT FULLY STARTING AND THE PUSH BUTTON TURNING RED WITH THE INSTRUMENT PANEL LIGHTING UP WITH THE KEY NOT IN CAR LIGHT ALONG WITH SOME OTHERS. ON THURSDAY SEPTEMBER 7TH, 2017 AT ABOUT 4:30PM I HAD THE CRUISE CONTROL SET TO 80 MPH, THE CAR HESITATED A COUPLE TIMES, THEN SELF DECELERATED TO 73 MPH, REACCELERATED TO 82 MPH THEN SELF ADJUSTED TO 80 MPH, I CONTACTED THE DEALERSHIP RIGHT AFTER THE OCCURRENCE I WAS TOLD I HAD TO WAIT TO BRING THE CAR BACK IN THEY HAD NO LOANER VEHICLES, NOT TO USE THE CRUISE CONTROL FEATURE.
Mfg Campaign: 11041843
Recall Date: Oct 31, 2017
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE BEEN EXPERIENCING ISSUES WITH MY 2016 KIA OPTIMA SINCE I PURCHASED IT ON SEPTEMBER, 5TH 2016. A SHORT TIME AFTER OWNING MY NEW VEHICLE, FIRST THE CAR STARTED TO HESITATE WHEN STARTING AS IF IT WAS STRUGGLING TO START, THE PUSH BUTTON WOULD TURN RED AND THE INDICATOR LIGHTS WOULD LIGHT UP ON THE DASHBOARD AS IF THE KEY WAS NOT RECOGNIZED IN THE CAR. THE CAR WOULD ALSO SELF ACCELERATE. ON OR AROUND AUGUST 16TH OR 17TH THE CAR STALLED OUT WHILE IT WAS BEING DRIVEN,WE ATTEMPTED TO RESTART THE CAR AND IT TURNED ON LIKE NORMAL SO THE TOW WAS CANCELED. , THE SERVICE WRITER & KIA ALL HAVE COPIES OF THE VIDEOS THE MECHANIC HAS ALSO TOLD ME HE WAS ABLE TO DUPLICATE THE ISSUE, THE SOLUTION WAS TO CHANGE THE FUEL PUMP AND SERVICE THE FUEL DELIVERY SYSTEM. UPON THE SERVICES BEING COMPLETED WE WERE CONTACTED BY THE SERVICE MANAGER, AND KIA THAT THE CAR WAS READY TO BE PICKED UP ON SEPTEMBER 6TH 2017. WHILE DRIVING THE VEHICLE HOME WE NOTICED SOME HESITATION WHILE IDLE, ALSO SOME STRONG ACCELERATION WHEN TAKING OFF FROM RED-LIGHT OR STOP SIGN. WHILE PARKED WE NOTICED SOME STRONG VIBRATION FROM THE MOTOR WHICH THE CAR HAD NOT HAD PREVIOUSLY BEFORE SERVICE. ALSO AFTER SEVERAL ATTEMPTS OF STARTING THE CAR, THE CAR WOULD EITHER START ROUGH, AND ALSO STILL HAD THE SAME ORIGINAL OCCURRENCE AS BEFORE WITH THE KEY NOT BEING RECOGNIZED IN THE CAR. WITH THE CAR NOT FULLY STARTING AND THE PUSH BUTTON TURNING RED WITH THE INSTRUMENT PANEL LIGHTING UP WITH THE KEY NOT IN CAR LIGHT ALONG WITH SOME OTHERS. ON THURSDAY SEPTEMBER 7TH, 2017 AT ABOUT 4:30PM I HAD THE CRUISE CONTROL SET TO 80 MPH, THE CAR HESITATED A COUPLE TIMES, THEN SELF DECELERATED TO 73 MPH, REACCELERATED TO 82 MPH THEN SELF ADJUSTED TO 80 MPH, I CONTACTED THE DEALERSHIP RIGHT AFTER THE OCCURRENCE I WAS TOLD I HAD TO WAIT TO BRING THE CAR BACK IN THEY HAD NO LOANER VEHICLES, NOT TO USE THE CRUISE CONTROL FEATURE.
Corrective Action:
I HAVE BEEN EXPERIENCING ISSUES WITH MY 2016 KIA OPTIMA SINCE I PURCHASED IT ON SEPTEMBER, 5TH 2016. A SHORT TIME AFTER OWNING MY NEW VEHICLE, FIRST THE CAR STARTED TO HESITATE WHEN STARTING AS IF IT WAS STRUGGLING TO START, THE PUSH BUTTON WOULD TURN RED AND THE INDICATOR LIGHTS WOULD LIGHT UP ON THE DASHBOARD AS IF THE KEY WAS NOT RECOGNIZED IN THE CAR. THE CAR WOULD ALSO SELF ACCELERATE. ON OR AROUND AUGUST 16TH OR 17TH THE CAR STALLED OUT WHILE IT WAS BEING DRIVEN,WE ATTEMPTED TO RESTART THE CAR AND IT TURNED ON LIKE NORMAL SO THE TOW WAS CANCELED. , THE SERVICE WRITER & KIA ALL HAVE COPIES OF THE VIDEOS THE MECHANIC HAS ALSO TOLD ME HE WAS ABLE TO DUPLICATE THE ISSUE, THE SOLUTION WAS TO CHANGE THE FUEL PUMP AND SERVICE THE FUEL DELIVERY SYSTEM. UPON THE SERVICES BEING COMPLETED WE WERE CONTACTED BY THE SERVICE MANAGER, AND KIA THAT THE CAR WAS READY TO BE PICKED UP ON SEPTEMBER 6TH 2017. WHILE DRIVING THE VEHICLE HOME WE NOTICED SOME HESITATION WHILE IDLE, ALSO SOME STRONG ACCELERATION WHEN TAKING OFF FROM RED-LIGHT OR STOP SIGN. WHILE PARKED WE NOTICED SOME STRONG VIBRATION FROM THE MOTOR WHICH THE CAR HAD NOT HAD PREVIOUSLY BEFORE SERVICE. ALSO AFTER SEVERAL ATTEMPTS OF STARTING THE CAR, THE CAR WOULD EITHER START ROUGH, AND ALSO STILL HAD THE SAME ORIGINAL OCCURRENCE AS BEFORE WITH THE KEY NOT BEING RECOGNIZED IN THE CAR. WITH THE CAR NOT FULLY STARTING AND THE PUSH BUTTON TURNING RED WITH THE INSTRUMENT PANEL LIGHTING UP WITH THE KEY NOT IN CAR LIGHT ALONG WITH SOME OTHERS. ON THURSDAY SEPTEMBER 7TH, 2017 AT ABOUT 4:30PM I HAD THE CRUISE CONTROL SET TO 80 MPH, THE CAR HESITATED A COUPLE TIMES, THEN SELF DECELERATED TO 73 MPH, REACCELERATED TO 82 MPH THEN SELF ADJUSTED TO 80 MPH, I CONTACTED THE DEALERSHIP RIGHT AFTER THE OCCURRENCE I WAS TOLD I HAD TO WAIT TO BRING THE CAR BACK IN THEY HAD NO LOANER VEHICLES, NOT TO USE THE CRUISE CONTROL FEATURE.
Additional Notes:
I HAVE BEEN EXPERIENCING ISSUES WITH MY 2016 KIA OPTIMA SINCE I PURCHASED IT ON SEPTEMBER, 5TH 2016. A SHORT TIME AFTER OWNING MY NEW VEHICLE, FIRST THE CAR STARTED TO HESITATE WHEN STARTING AS IF IT WAS STRUGGLING TO START, THE PUSH BUTTON WOULD TURN RED AND THE INDICATOR LIGHTS WOULD LIGHT UP ON THE DASHBOARD AS IF THE KEY WAS NOT RECOGNIZED IN THE CAR. THE CAR WOULD ALSO SELF ACCELERATE. ON OR AROUND AUGUST 16TH OR 17TH THE CAR STALLED OUT WHILE IT WAS BEING DRIVEN,WE ATTEMPTED TO RESTART THE CAR AND IT TURNED ON LIKE NORMAL SO THE TOW WAS CANCELED. , THE SERVICE WRITER & KIA ALL HAVE COPIES OF THE VIDEOS THE MECHANIC HAS ALSO TOLD ME HE WAS ABLE TO DUPLICATE THE ISSUE, THE SOLUTION WAS TO CHANGE THE FUEL PUMP AND SERVICE THE FUEL DELIVERY SYSTEM. UPON THE SERVICES BEING COMPLETED WE WERE CONTACTED BY THE SERVICE MANAGER, AND KIA THAT THE CAR WAS READY TO BE PICKED UP ON SEPTEMBER 6TH 2017. WHILE DRIVING THE VEHICLE HOME WE NOTICED SOME HESITATION WHILE IDLE, ALSO SOME STRONG ACCELERATION WHEN TAKING OFF FROM RED-LIGHT OR STOP SIGN. WHILE PARKED WE NOTICED SOME STRONG VIBRATION FROM THE MOTOR WHICH THE CAR HAD NOT HAD PREVIOUSLY BEFORE SERVICE. ALSO AFTER SEVERAL ATTEMPTS OF STARTING THE CAR, THE CAR WOULD EITHER START ROUGH, AND ALSO STILL HAD THE SAME ORIGINAL OCCURRENCE AS BEFORE WITH THE KEY NOT BEING RECOGNIZED IN THE CAR. WITH THE CAR NOT FULLY STARTING AND THE PUSH BUTTON TURNING RED WITH THE INSTRUMENT PANEL LIGHTING UP WITH THE KEY NOT IN CAR LIGHT ALONG WITH SOME OTHERS. ON THURSDAY SEPTEMBER 7TH, 2017 AT ABOUT 4:30PM I HAD THE CRUISE CONTROL SET TO 80 MPH, THE CAR HESITATED A COUPLE TIMES, THEN SELF DECELERATED TO 73 MPH, REACCELERATED TO 82 MPH THEN SELF ADJUSTED TO 80 MPH, I CONTACTED THE DEALERSHIP RIGHT AFTER THE OCCURRENCE I WAS TOLD I HAD TO WAIT TO BRING THE CAR BACK IN THEY HAD NO LOANER VEHICLES, NOT TO USE THE CRUISE CONTROL FEATURE.
Mfg Campaign: 11041843
Recall Date: Oct 31, 2017
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STARTED TO SMOKE WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND, SHORTLY AFTER, IT BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT ARRIVED TOO LATE TO SALVAGE THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED TO AN AUTO SHOP. A FIRE REPORT WAS NOT FILED. THE POLICE DEPARTMENT WAS PRESENT, BUT A REPORT WAS NOT FILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STARTED TO SMOKE WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND, SHORTLY AFTER, IT BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT ARRIVED TOO LATE TO SALVAGE THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED TO AN AUTO SHOP. A FIRE REPORT WAS NOT FILED. THE POLICE DEPARTMENT WAS PRESENT, BUT A REPORT WAS NOT FILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STARTED TO SMOKE WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND, SHORTLY AFTER, IT BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT ARRIVED TOO LATE TO SALVAGE THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED TO AN AUTO SHOP. A FIRE REPORT WAS NOT FILED. THE POLICE DEPARTMENT WAS PRESENT, BUT A REPORT WAS NOT FILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Mfg Campaign: 11039544
Recall Date: Oct 25, 2017
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I GOT CAR ACCDINET AND THREE AIRBAG JUST POP OUT SO THAT MEANT NEED REPLACE?
Corrective Action:
I GOT CAR ACCDINET AND THREE AIRBAG JUST POP OUT SO THAT MEANT NEED REPLACE?
Additional Notes:
I GOT CAR ACCDINET AND THREE AIRBAG JUST POP OUT SO THAT MEANT NEED REPLACE?
Mfg Campaign: 11039683
Recall Date: Oct 25, 2017
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I GOT CAR ACCDINET AND THREE AIRBAG JUST POP OUT SO THAT MEANT NEED REPLACE?
Corrective Action:
I GOT CAR ACCDINET AND THREE AIRBAG JUST POP OUT SO THAT MEANT NEED REPLACE?
Additional Notes:
I GOT CAR ACCDINET AND THREE AIRBAG JUST POP OUT SO THAT MEANT NEED REPLACE?
Mfg Campaign: 11039683
Recall Date: Oct 25, 2017
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON WEDNESDAY MORNING DRIVING TO MY WORK THE SUNROOF EXPLODED WAS A BIG SOUND ,THIS EXPLOSION TERRIFIES ME AND THANKS GOD I DIDN'T LOST IT THE CONTROL OF THE CAR. IMMEDIATELY I DROVE TO THE RIGHT SIDE TO STOP THE CAR AND TRYING FIGURE OUT WHAT HAPPENED.I SAW BIG HOLE AT THE SUNROOF ,I DID NOT KNOW WHAT TO DO . I CALLED TO MY INSURANCE AND EXPLAIN WHAT HAPPEN IF I NEED TO CALL TO POLICE FOR THIS INCIDENT,THEY SAID IS NOT NECESSARY BUT WE NEED TO KIA DEALER BECAUSE COULD A FACTORY PROBLEM. KIA SAID BRING THE CAR TO DEALER FOR INSPECTION.IS ONE WEEK ALREADY AND I DON'T HAVE ANY ANSWER . I BEEN SEARCHING SAME OTHERS COMPLAINTS AND I FOUND IT KIA HAD A LOT OF SIMILAR SITUATION THIS EXPLOSION PUT ME IN A VERY RISK SITUATION COULD BE CRASHED OR HIT OTHERS CARS AND IN RISK OTHERS LIVES. I NEED SOME HELP TO CLARIFY MY CASE AND HELP OTHERS PEOPLES . I HOPE NHTSA IS INTEREST TO RESOLVE THANK YOU
Corrective Action:
ON WEDNESDAY MORNING DRIVING TO MY WORK THE SUNROOF EXPLODED WAS A BIG SOUND ,THIS EXPLOSION TERRIFIES ME AND THANKS GOD I DIDN'T LOST IT THE CONTROL OF THE CAR. IMMEDIATELY I DROVE TO THE RIGHT SIDE TO STOP THE CAR AND TRYING FIGURE OUT WHAT HAPPENED.I SAW BIG HOLE AT THE SUNROOF ,I DID NOT KNOW WHAT TO DO . I CALLED TO MY INSURANCE AND EXPLAIN WHAT HAPPEN IF I NEED TO CALL TO POLICE FOR THIS INCIDENT,THEY SAID IS NOT NECESSARY BUT WE NEED TO KIA DEALER BECAUSE COULD A FACTORY PROBLEM. KIA SAID BRING THE CAR TO DEALER FOR INSPECTION.IS ONE WEEK ALREADY AND I DON'T HAVE ANY ANSWER . I BEEN SEARCHING SAME OTHERS COMPLAINTS AND I FOUND IT KIA HAD A LOT OF SIMILAR SITUATION THIS EXPLOSION PUT ME IN A VERY RISK SITUATION COULD BE CRASHED OR HIT OTHERS CARS AND IN RISK OTHERS LIVES. I NEED SOME HELP TO CLARIFY MY CASE AND HELP OTHERS PEOPLES . I HOPE NHTSA IS INTEREST TO RESOLVE THANK YOU
Additional Notes:
ON WEDNESDAY MORNING DRIVING TO MY WORK THE SUNROOF EXPLODED WAS A BIG SOUND ,THIS EXPLOSION TERRIFIES ME AND THANKS GOD I DIDN'T LOST IT THE CONTROL OF THE CAR. IMMEDIATELY I DROVE TO THE RIGHT SIDE TO STOP THE CAR AND TRYING FIGURE OUT WHAT HAPPENED.I SAW BIG HOLE AT THE SUNROOF ,I DID NOT KNOW WHAT TO DO . I CALLED TO MY INSURANCE AND EXPLAIN WHAT HAPPEN IF I NEED TO CALL TO POLICE FOR THIS INCIDENT,THEY SAID IS NOT NECESSARY BUT WE NEED TO KIA DEALER BECAUSE COULD A FACTORY PROBLEM. KIA SAID BRING THE CAR TO DEALER FOR INSPECTION.IS ONE WEEK ALREADY AND I DON'T HAVE ANY ANSWER . I BEEN SEARCHING SAME OTHERS COMPLAINTS AND I FOUND IT KIA HAD A LOT OF SIMILAR SITUATION THIS EXPLOSION PUT ME IN A VERY RISK SITUATION COULD BE CRASHED OR HIT OTHERS CARS AND IN RISK OTHERS LIVES. I NEED SOME HELP TO CLARIFY MY CASE AND HELP OTHERS PEOPLES . I HOPE NHTSA IS INTEREST TO RESOLVE THANK YOU
Mfg Campaign: 11034469
Recall Date: Oct 19, 2017
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TAKATA RECALL CAR STARTS TO STALL AND IDLE WHEN ON THE ROAD AND IN TRAFFIC. CAR STARTS TO BACK UP AND REVERSE WITHOUT NOTICE OR WARNING. ENGINE, BATTERY COMES ON AUTOMATICALLY AND I HAVE TO TURN OFF IGNITION AND RESTART VEHICLE.
Corrective Action:
TAKATA RECALL CAR STARTS TO STALL AND IDLE WHEN ON THE ROAD AND IN TRAFFIC. CAR STARTS TO BACK UP AND REVERSE WITHOUT NOTICE OR WARNING. ENGINE, BATTERY COMES ON AUTOMATICALLY AND I HAVE TO TURN OFF IGNITION AND RESTART VEHICLE.
Additional Notes:
TAKATA RECALL CAR STARTS TO STALL AND IDLE WHEN ON THE ROAD AND IN TRAFFIC. CAR STARTS TO BACK UP AND REVERSE WITHOUT NOTICE OR WARNING. ENGINE, BATTERY COMES ON AUTOMATICALLY AND I HAVE TO TURN OFF IGNITION AND RESTART VEHICLE.
Mfg Campaign: 11025159
Recall Date: Sep 23, 2017
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