Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC284
Recall Date: Sep 25, 2023
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Consumer Complaints
105 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Hello NHTSA, After exhaustively searching online on how to mitigate excessive oil consumption in my girlfriend’s 2016 Kia Rio; Cho et al v. Hyundai Motor Company, Ltd. et al. was brought to my attention. This vehicle failed the oil consumption test performed by KIA. According to the suit, cars with the allegedly faulty engines includes the 2016 Kia Rio. Year: 2016 Make: Kia Model: Rio Trim: LX VIN: KNADM4A39G6599622
Corrective Action:
Hello NHTSA, After exhaustively searching online on how to mitigate excessive oil consumption in my girlfriend’s 2016 Kia Rio; Cho et al v. Hyundai Motor Company, Ltd. et al. was brought to my attention. This vehicle failed the oil consumption test performed by KIA. According to the suit, cars with the allegedly faulty engines includes the 2016 Kia Rio. Year: 2016 Make: Kia Model: Rio Trim: LX VIN: KNADM4A39G6599622
Additional Notes:
Hello NHTSA, After exhaustively searching online on how to mitigate excessive oil consumption in my girlfriend’s 2016 Kia Rio; Cho et al v. Hyundai Motor Company, Ltd. et al. was brought to my attention. This vehicle failed the oil consumption test performed by KIA. According to the suit, cars with the allegedly faulty engines includes the 2016 Kia Rio. Year: 2016 Make: Kia Model: Rio Trim: LX VIN: KNADM4A39G6599622
Mfg Campaign: 11501856
Recall Date: Jan 15, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
on 08.30.22 while driving on the interstate I75 going approx. 75 mph my vehicle just lost speed and I barely made it to the side of the road. it did not shut off just had no power, this was at 63,000 miles and had to have the catalytic converter replaced. total cost $1800. fast forward to 12.10.22 same thing happened and was told once again need a new catalytic converter. also have had all maintenance done and this GDI engine burns approx. 1 quart of oil every 2 weeks. also make not that the engine light never came on with either event
Corrective Action:
on 08.30.22 while driving on the interstate I75 going approx. 75 mph my vehicle just lost speed and I barely made it to the side of the road. it did not shut off just had no power, this was at 63,000 miles and had to have the catalytic converter replaced. total cost $1800. fast forward to 12.10.22 same thing happened and was told once again need a new catalytic converter. also have had all maintenance done and this GDI engine burns approx. 1 quart of oil every 2 weeks. also make not that the engine light never came on with either event
Additional Notes:
on 08.30.22 while driving on the interstate I75 going approx. 75 mph my vehicle just lost speed and I barely made it to the side of the road. it did not shut off just had no power, this was at 63,000 miles and had to have the catalytic converter replaced. total cost $1800. fast forward to 12.10.22 same thing happened and was told once again need a new catalytic converter. also have had all maintenance done and this GDI engine burns approx. 1 quart of oil every 2 weeks. also make not that the engine light never came on with either event
Mfg Campaign: 11497216
Recall Date: Dec 13, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
on 08.30.22 while driving on the interstate I75 going approx. 75 mph my vehicle just lost speed and I barely made it to the side of the road. it did not shut off just had no power, this was at 63,000 miles and had to have the catalytic converter replaced. total cost $1800. fast forward to 12.10.22 same thing happened and was told once again need a new catalytic converter. also have had all maintenance done and this GDI engine burns approx. 1 quart of oil every 2 weeks. also make not that the engine light never came on with either event
Corrective Action:
on 08.30.22 while driving on the interstate I75 going approx. 75 mph my vehicle just lost speed and I barely made it to the side of the road. it did not shut off just had no power, this was at 63,000 miles and had to have the catalytic converter replaced. total cost $1800. fast forward to 12.10.22 same thing happened and was told once again need a new catalytic converter. also have had all maintenance done and this GDI engine burns approx. 1 quart of oil every 2 weeks. also make not that the engine light never came on with either event
Additional Notes:
on 08.30.22 while driving on the interstate I75 going approx. 75 mph my vehicle just lost speed and I barely made it to the side of the road. it did not shut off just had no power, this was at 63,000 miles and had to have the catalytic converter replaced. total cost $1800. fast forward to 12.10.22 same thing happened and was told once again need a new catalytic converter. also have had all maintenance done and this GDI engine burns approx. 1 quart of oil every 2 weeks. also make not that the engine light never came on with either event
Mfg Campaign: 11497216
Recall Date: Dec 13, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
on 08.30.22 while driving on the interstate I75 going approx. 75 mph my vehicle just lost speed and I barely made it to the side of the road. it did not shut off just had no power, this was at 63,000 miles and had to have the catalytic converter replaced. total cost $1800. fast forward to 12.10.22 same thing happened and was told once again need a new catalytic converter. also have had all maintenance done and this GDI engine burns approx. 1 quart of oil every 2 weeks. also make not that the engine light never came on with either event
Corrective Action:
on 08.30.22 while driving on the interstate I75 going approx. 75 mph my vehicle just lost speed and I barely made it to the side of the road. it did not shut off just had no power, this was at 63,000 miles and had to have the catalytic converter replaced. total cost $1800. fast forward to 12.10.22 same thing happened and was told once again need a new catalytic converter. also have had all maintenance done and this GDI engine burns approx. 1 quart of oil every 2 weeks. also make not that the engine light never came on with either event
Additional Notes:
on 08.30.22 while driving on the interstate I75 going approx. 75 mph my vehicle just lost speed and I barely made it to the side of the road. it did not shut off just had no power, this was at 63,000 miles and had to have the catalytic converter replaced. total cost $1800. fast forward to 12.10.22 same thing happened and was told once again need a new catalytic converter. also have had all maintenance done and this GDI engine burns approx. 1 quart of oil every 2 weeks. also make not that the engine light never came on with either event
Mfg Campaign: 11497216
Recall Date: Dec 13, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Trunk will not close. This happened in 2017 and the car was repaired under warranty. It happened again yesterday. Kia has an active recall on some vehicles for this issue mine is not included...however it is the EXACT same issue. I live in Florida and the recall is an issue with heat damaging the safety latch. Kia needs to extend the recall to cover ALL impacted vehicles.
Corrective Action:
Trunk will not close. This happened in 2017 and the car was repaired under warranty. It happened again yesterday. Kia has an active recall on some vehicles for this issue mine is not included...however it is the EXACT same issue. I live in Florida and the recall is an issue with heat damaging the safety latch. Kia needs to extend the recall to cover ALL impacted vehicles.
Additional Notes:
Trunk will not close. This happened in 2017 and the car was repaired under warranty. It happened again yesterday. Kia has an active recall on some vehicles for this issue mine is not included...however it is the EXACT same issue. I live in Florida and the recall is an issue with heat damaging the safety latch. Kia needs to extend the recall to cover ALL impacted vehicles.
Mfg Campaign: 11497230
Recall Date: Dec 13, 2022
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Airbags didn’t deploy in a accident which caused whiplash
Corrective Action:
Airbags didn’t deploy in a accident which caused whiplash
Additional Notes:
Airbags didn’t deploy in a accident which caused whiplash
Mfg Campaign: 11493429
Recall Date: Nov 14, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The trunk of my car will not open. Upon further inspection, the trunk latch is broken. When we accessed the trunk from the back seats, we tried to open it with the emergency release and it does not work. Nothing opens the trunk. This is a KNOWN issue to Kia and they've recalled other years, but not 2016. So I guess if a person were to get locked in the trunk of a 2016 Rio, it's somehow not a safety issue, even though it is one in later years??
Corrective Action:
The trunk of my car will not open. Upon further inspection, the trunk latch is broken. When we accessed the trunk from the back seats, we tried to open it with the emergency release and it does not work. Nothing opens the trunk. This is a KNOWN issue to Kia and they've recalled other years, but not 2016. So I guess if a person were to get locked in the trunk of a 2016 Rio, it's somehow not a safety issue, even though it is one in later years??
Additional Notes:
The trunk of my car will not open. Upon further inspection, the trunk latch is broken. When we accessed the trunk from the back seats, we tried to open it with the emergency release and it does not work. Nothing opens the trunk. This is a KNOWN issue to Kia and they've recalled other years, but not 2016. So I guess if a person were to get locked in the trunk of a 2016 Rio, it's somehow not a safety issue, even though it is one in later years??
Mfg Campaign: 11490504
Recall Date: Oct 23, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
As related to the Kia Soul recall on their 2.4 GDI (same engine I have) the motor is blown. Extreme oil consumption and clogging components. All issues recalled on Soul are the same issues my engine is faced with.
Corrective Action:
As related to the Kia Soul recall on their 2.4 GDI (same engine I have) the motor is blown. Extreme oil consumption and clogging components. All issues recalled on Soul are the same issues my engine is faced with.
Additional Notes:
As related to the Kia Soul recall on their 2.4 GDI (same engine I have) the motor is blown. Extreme oil consumption and clogging components. All issues recalled on Soul are the same issues my engine is faced with.
Mfg Campaign: 11489703
Recall Date: Oct 18, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car began burning oil excessively at 102,000 miles.
Corrective Action:
Car began burning oil excessively at 102,000 miles.
Additional Notes:
Car began burning oil excessively at 102,000 miles.
Mfg Campaign: 11489504
Recall Date: Oct 17, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving on the expressway my engine started to get extremely loud and I lost mph, and rpms. I was able to make it home going 35mph the whole way. After having it towed to my nearest kia store I was informed that my Cadillac converter will need to be replaced as well as my engine because all of my pistons had broke. I was up to 106,000 miles and have been up to date on all my oil changes and engine checks. Now I have to pay 10,000 dollars to get it fixed over something that should not have happened so soon
Corrective Action:
While driving on the expressway my engine started to get extremely loud and I lost mph, and rpms. I was able to make it home going 35mph the whole way. After having it towed to my nearest kia store I was informed that my Cadillac converter will need to be replaced as well as my engine because all of my pistons had broke. I was up to 106,000 miles and have been up to date on all my oil changes and engine checks. Now I have to pay 10,000 dollars to get it fixed over something that should not have happened so soon
Additional Notes:
While driving on the expressway my engine started to get extremely loud and I lost mph, and rpms. I was able to make it home going 35mph the whole way. After having it towed to my nearest kia store I was informed that my Cadillac converter will need to be replaced as well as my engine because all of my pistons had broke. I was up to 106,000 miles and have been up to date on all my oil changes and engine checks. Now I have to pay 10,000 dollars to get it fixed over something that should not have happened so soon
Mfg Campaign: 11479854
Recall Date: Aug 17, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I need a new engine but cant find one because they all keep catching on fire. This is a issue they should refund me for my car or fit it.
Corrective Action:
I need a new engine but cant find one because they all keep catching on fire. This is a issue they should refund me for my car or fit it.
Additional Notes:
I need a new engine but cant find one because they all keep catching on fire. This is a issue they should refund me for my car or fit it.
Mfg Campaign: 11474191
Recall Date: Jul 15, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On June 29, 2022, I was driving on I-5 southbound when I heard a loud sort of tapping sound coming from my engine. About 30 minutes later, before I had time to get to a gas station, there was a loud "BOOM!" sound and all of a sudden, the catalytic converter light and some other dash lights started to flash and I started to lose power. I pulled over to the left shoulder of the highway and before I could even pop the hood, I noticed flames immediately licking from the underside of the hood. I grabbed my phone and pulled my rabbit in her cage from the back seat of the car and called 911. My car continued to burn, starting a small brush fire, until the fire department finally came and put the fire out. The whole front of my car was completely incinerated and it had made its way to the back hatch in less than hour. I don't know for certain what caused this as the only indication of a problem was the loud tapping sound- zero dash lights were flashing until the boom. I had just taken the car in for an oil change and general check up less than a week before, and they saw nothing amiss. Geico, my insurance company, has inspected it to determine that it is, in fact, a total loss, but I'm sure they didn't do a sort of diagnostic to determine what happened to cause the incident. I am beyond lucky that I was able to escape my car with my pet and my life, but had the fire moved any faster through the car, we would be dead. It all happened within an hour.
Corrective Action:
On June 29, 2022, I was driving on I-5 southbound when I heard a loud sort of tapping sound coming from my engine. About 30 minutes later, before I had time to get to a gas station, there was a loud "BOOM!" sound and all of a sudden, the catalytic converter light and some other dash lights started to flash and I started to lose power. I pulled over to the left shoulder of the highway and before I could even pop the hood, I noticed flames immediately licking from the underside of the hood. I grabbed my phone and pulled my rabbit in her cage from the back seat of the car and called 911. My car continued to burn, starting a small brush fire, until the fire department finally came and put the fire out. The whole front of my car was completely incinerated and it had made its way to the back hatch in less than hour. I don't know for certain what caused this as the only indication of a problem was the loud tapping sound- zero dash lights were flashing until the boom. I had just taken the car in for an oil change and general check up less than a week before, and they saw nothing amiss. Geico, my insurance company, has inspected it to determine that it is, in fact, a total loss, but I'm sure they didn't do a sort of diagnostic to determine what happened to cause the incident. I am beyond lucky that I was able to escape my car with my pet and my life, but had the fire moved any faster through the car, we would be dead. It all happened within an hour.
Additional Notes:
On June 29, 2022, I was driving on I-5 southbound when I heard a loud sort of tapping sound coming from my engine. About 30 minutes later, before I had time to get to a gas station, there was a loud "BOOM!" sound and all of a sudden, the catalytic converter light and some other dash lights started to flash and I started to lose power. I pulled over to the left shoulder of the highway and before I could even pop the hood, I noticed flames immediately licking from the underside of the hood. I grabbed my phone and pulled my rabbit in her cage from the back seat of the car and called 911. My car continued to burn, starting a small brush fire, until the fire department finally came and put the fire out. The whole front of my car was completely incinerated and it had made its way to the back hatch in less than hour. I don't know for certain what caused this as the only indication of a problem was the loud tapping sound- zero dash lights were flashing until the boom. I had just taken the car in for an oil change and general check up less than a week before, and they saw nothing amiss. Geico, my insurance company, has inspected it to determine that it is, in fact, a total loss, but I'm sure they didn't do a sort of diagnostic to determine what happened to cause the incident. I am beyond lucky that I was able to escape my car with my pet and my life, but had the fire moved any faster through the car, we would be dead. It all happened within an hour.
Mfg Campaign: 11473796
Recall Date: Jul 13, 2022
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On June 29, 2022, I was driving on I-5 southbound when I heard a loud sort of tapping sound coming from my engine. About 30 minutes later, before I had time to get to a gas station, there was a loud "BOOM!" sound and all of a sudden, the catalytic converter light and some other dash lights started to flash and I started to lose power. I pulled over to the left shoulder of the highway and before I could even pop the hood, I noticed flames immediately licking from the underside of the hood. I grabbed my phone and pulled my rabbit in her cage from the back seat of the car and called 911. My car continued to burn, starting a small brush fire, until the fire department finally came and put the fire out. The whole front of my car was completely incinerated and it had made its way to the back hatch in less than hour. I don't know for certain what caused this as the only indication of a problem was the loud tapping sound- zero dash lights were flashing until the boom. I had just taken the car in for an oil change and general check up less than a week before, and they saw nothing amiss. Geico, my insurance company, has inspected it to determine that it is, in fact, a total loss, but I'm sure they didn't do a sort of diagnostic to determine what happened to cause the incident. I am beyond lucky that I was able to escape my car with my pet and my life, but had the fire moved any faster through the car, we would be dead. It all happened within an hour.
Corrective Action:
On June 29, 2022, I was driving on I-5 southbound when I heard a loud sort of tapping sound coming from my engine. About 30 minutes later, before I had time to get to a gas station, there was a loud "BOOM!" sound and all of a sudden, the catalytic converter light and some other dash lights started to flash and I started to lose power. I pulled over to the left shoulder of the highway and before I could even pop the hood, I noticed flames immediately licking from the underside of the hood. I grabbed my phone and pulled my rabbit in her cage from the back seat of the car and called 911. My car continued to burn, starting a small brush fire, until the fire department finally came and put the fire out. The whole front of my car was completely incinerated and it had made its way to the back hatch in less than hour. I don't know for certain what caused this as the only indication of a problem was the loud tapping sound- zero dash lights were flashing until the boom. I had just taken the car in for an oil change and general check up less than a week before, and they saw nothing amiss. Geico, my insurance company, has inspected it to determine that it is, in fact, a total loss, but I'm sure they didn't do a sort of diagnostic to determine what happened to cause the incident. I am beyond lucky that I was able to escape my car with my pet and my life, but had the fire moved any faster through the car, we would be dead. It all happened within an hour.
Additional Notes:
On June 29, 2022, I was driving on I-5 southbound when I heard a loud sort of tapping sound coming from my engine. About 30 minutes later, before I had time to get to a gas station, there was a loud "BOOM!" sound and all of a sudden, the catalytic converter light and some other dash lights started to flash and I started to lose power. I pulled over to the left shoulder of the highway and before I could even pop the hood, I noticed flames immediately licking from the underside of the hood. I grabbed my phone and pulled my rabbit in her cage from the back seat of the car and called 911. My car continued to burn, starting a small brush fire, until the fire department finally came and put the fire out. The whole front of my car was completely incinerated and it had made its way to the back hatch in less than hour. I don't know for certain what caused this as the only indication of a problem was the loud tapping sound- zero dash lights were flashing until the boom. I had just taken the car in for an oil change and general check up less than a week before, and they saw nothing amiss. Geico, my insurance company, has inspected it to determine that it is, in fact, a total loss, but I'm sure they didn't do a sort of diagnostic to determine what happened to cause the incident. I am beyond lucky that I was able to escape my car with my pet and my life, but had the fire moved any faster through the car, we would be dead. It all happened within an hour.
Mfg Campaign: 11473796
Recall Date: Jul 13, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On June 29, 2022, I was driving on I-5 southbound when I heard a loud sort of tapping sound coming from my engine. About 30 minutes later, before I had time to get to a gas station, there was a loud "BOOM!" sound and all of a sudden, the catalytic converter light and some other dash lights started to flash and I started to lose power. I pulled over to the left shoulder of the highway and before I could even pop the hood, I noticed flames immediately licking from the underside of the hood. I grabbed my phone and pulled my rabbit in her cage from the back seat of the car and called 911. My car continued to burn, starting a small brush fire, until the fire department finally came and put the fire out. The whole front of my car was completely incinerated and it had made its way to the back hatch in less than hour. I don't know for certain what caused this as the only indication of a problem was the loud tapping sound- zero dash lights were flashing until the boom. I had just taken the car in for an oil change and general check up less than a week before, and they saw nothing amiss. Geico, my insurance company, has inspected it to determine that it is, in fact, a total loss, but I'm sure they didn't do a sort of diagnostic to determine what happened to cause the incident. I am beyond lucky that I was able to escape my car with my pet and my life, but had the fire moved any faster through the car, we would be dead. It all happened within an hour.
Corrective Action:
On June 29, 2022, I was driving on I-5 southbound when I heard a loud sort of tapping sound coming from my engine. About 30 minutes later, before I had time to get to a gas station, there was a loud "BOOM!" sound and all of a sudden, the catalytic converter light and some other dash lights started to flash and I started to lose power. I pulled over to the left shoulder of the highway and before I could even pop the hood, I noticed flames immediately licking from the underside of the hood. I grabbed my phone and pulled my rabbit in her cage from the back seat of the car and called 911. My car continued to burn, starting a small brush fire, until the fire department finally came and put the fire out. The whole front of my car was completely incinerated and it had made its way to the back hatch in less than hour. I don't know for certain what caused this as the only indication of a problem was the loud tapping sound- zero dash lights were flashing until the boom. I had just taken the car in for an oil change and general check up less than a week before, and they saw nothing amiss. Geico, my insurance company, has inspected it to determine that it is, in fact, a total loss, but I'm sure they didn't do a sort of diagnostic to determine what happened to cause the incident. I am beyond lucky that I was able to escape my car with my pet and my life, but had the fire moved any faster through the car, we would be dead. It all happened within an hour.
Additional Notes:
On June 29, 2022, I was driving on I-5 southbound when I heard a loud sort of tapping sound coming from my engine. About 30 minutes later, before I had time to get to a gas station, there was a loud "BOOM!" sound and all of a sudden, the catalytic converter light and some other dash lights started to flash and I started to lose power. I pulled over to the left shoulder of the highway and before I could even pop the hood, I noticed flames immediately licking from the underside of the hood. I grabbed my phone and pulled my rabbit in her cage from the back seat of the car and called 911. My car continued to burn, starting a small brush fire, until the fire department finally came and put the fire out. The whole front of my car was completely incinerated and it had made its way to the back hatch in less than hour. I don't know for certain what caused this as the only indication of a problem was the loud tapping sound- zero dash lights were flashing until the boom. I had just taken the car in for an oil change and general check up less than a week before, and they saw nothing amiss. Geico, my insurance company, has inspected it to determine that it is, in fact, a total loss, but I'm sure they didn't do a sort of diagnostic to determine what happened to cause the incident. I am beyond lucky that I was able to escape my car with my pet and my life, but had the fire moved any faster through the car, we would be dead. It all happened within an hour.
Mfg Campaign: 11473796
Recall Date: Jul 13, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The trunk latch is broken and does not open with safety latch. Why is my car not on the list for the recall on this particular problem?
Corrective Action:
The trunk latch is broken and does not open with safety latch. Why is my car not on the list for the recall on this particular problem?
Additional Notes:
The trunk latch is broken and does not open with safety latch. Why is my car not on the list for the recall on this particular problem?
Mfg Campaign: 11437753
Recall Date: Oct 22, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2015 Kia Rio. The contact stated while driving 10-15 mph, he heard an abnormal loud clicking sound coming from the engine. There were no warning lights illuminated. The contact was able to drive to a nearby gas station, where he noticed the engine oil had spilled and the piston and the connecting rods had fractured. The vehicle was towed to the residence. The vehicle was not diagnosed nor repaired. The dealer was made aware of the failure and informed the contact that he would be responsible for the cost of the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
Corrective Action:
The contact owns a 2015 Kia Rio. The contact stated while driving 10-15 mph, he heard an abnormal loud clicking sound coming from the engine. There were no warning lights illuminated. The contact was able to drive to a nearby gas station, where he noticed the engine oil had spilled and the piston and the connecting rods had fractured. The vehicle was towed to the residence. The vehicle was not diagnosed nor repaired. The dealer was made aware of the failure and informed the contact that he would be responsible for the cost of the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
Additional Notes:
The contact owns a 2015 Kia Rio. The contact stated while driving 10-15 mph, he heard an abnormal loud clicking sound coming from the engine. There were no warning lights illuminated. The contact was able to drive to a nearby gas station, where he noticed the engine oil had spilled and the piston and the connecting rods had fractured. The vehicle was towed to the residence. The vehicle was not diagnosed nor repaired. The dealer was made aware of the failure and informed the contact that he would be responsible for the cost of the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
Mfg Campaign: 11423731
Recall Date: Jul 7, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On May 29th 2021 my 2016 Kia Rio engine caught on fire after multiple attempts of letting Kia know that my engine had a possible recall/detect. I was told that my car wasn’t apart of the recall list of considered on the list of the 1.6 million or billion others who’s engines have blown up as well. I have paper work/trail of recent mechanical work/mechanics informing me with “possible recall issues as well”. Paid for an oil change May 21st, visited the mechanic and 8 days later my car was in flames at an EXXON gas station pump, literally traumatized.
Corrective Action:
On May 29th 2021 my 2016 Kia Rio engine caught on fire after multiple attempts of letting Kia know that my engine had a possible recall/detect. I was told that my car wasn’t apart of the recall list of considered on the list of the 1.6 million or billion others who’s engines have blown up as well. I have paper work/trail of recent mechanical work/mechanics informing me with “possible recall issues as well”. Paid for an oil change May 21st, visited the mechanic and 8 days later my car was in flames at an EXXON gas station pump, literally traumatized.
Additional Notes:
On May 29th 2021 my 2016 Kia Rio engine caught on fire after multiple attempts of letting Kia know that my engine had a possible recall/detect. I was told that my car wasn’t apart of the recall list of considered on the list of the 1.6 million or billion others who’s engines have blown up as well. I have paper work/trail of recent mechanical work/mechanics informing me with “possible recall issues as well”. Paid for an oil change May 21st, visited the mechanic and 8 days later my car was in flames at an EXXON gas station pump, literally traumatized.
Mfg Campaign: 11421680
Recall Date: Jun 21, 2021
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On May 29th 2021 my 2016 Kia Rio engine caught on fire after multiple attempts of letting Kia know that my engine had a possible recall/detect. I was told that my car wasn’t apart of the recall list of considered on the list of the 1.6 million or billion others who’s engines have blown up as well. I have paper work/trail of recent mechanical work/mechanics informing me with “possible recall issues as well”. Paid for an oil change May 21st, visited the mechanic and 8 days later my car was in flames at an EXXON gas station pump, literally traumatized.
Corrective Action:
On May 29th 2021 my 2016 Kia Rio engine caught on fire after multiple attempts of letting Kia know that my engine had a possible recall/detect. I was told that my car wasn’t apart of the recall list of considered on the list of the 1.6 million or billion others who’s engines have blown up as well. I have paper work/trail of recent mechanical work/mechanics informing me with “possible recall issues as well”. Paid for an oil change May 21st, visited the mechanic and 8 days later my car was in flames at an EXXON gas station pump, literally traumatized.
Additional Notes:
On May 29th 2021 my 2016 Kia Rio engine caught on fire after multiple attempts of letting Kia know that my engine had a possible recall/detect. I was told that my car wasn’t apart of the recall list of considered on the list of the 1.6 million or billion others who’s engines have blown up as well. I have paper work/trail of recent mechanical work/mechanics informing me with “possible recall issues as well”. Paid for an oil change May 21st, visited the mechanic and 8 days later my car was in flames at an EXXON gas station pump, literally traumatized.
Mfg Campaign: 11421680
Recall Date: Jun 21, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On May 29th 2021 my 2016 Kia Rio engine caught on fire after multiple attempts of letting Kia know that my engine had a possible recall/detect. I was told that my car wasn’t apart of the recall list of considered on the list of the 1.6 million or billion others who’s engines have blown up as well. I have paper work/trail of recent mechanical work/mechanics informing me with “possible recall issues as well”. Paid for an oil change May 21st, visited the mechanic and 8 days later my car was in flames at an EXXON gas station pump, literally traumatized.
Corrective Action:
On May 29th 2021 my 2016 Kia Rio engine caught on fire after multiple attempts of letting Kia know that my engine had a possible recall/detect. I was told that my car wasn’t apart of the recall list of considered on the list of the 1.6 million or billion others who’s engines have blown up as well. I have paper work/trail of recent mechanical work/mechanics informing me with “possible recall issues as well”. Paid for an oil change May 21st, visited the mechanic and 8 days later my car was in flames at an EXXON gas station pump, literally traumatized.
Additional Notes:
On May 29th 2021 my 2016 Kia Rio engine caught on fire after multiple attempts of letting Kia know that my engine had a possible recall/detect. I was told that my car wasn’t apart of the recall list of considered on the list of the 1.6 million or billion others who’s engines have blown up as well. I have paper work/trail of recent mechanical work/mechanics informing me with “possible recall issues as well”. Paid for an oil change May 21st, visited the mechanic and 8 days later my car was in flames at an EXXON gas station pump, literally traumatized.
Mfg Campaign: 11421680
Recall Date: Jun 21, 2021
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The air bags malfunction they didn’t go off and seatbelt didn’t lock on impact. Yes my safety was at risk. I keep calling them and they not do pick up the phone I get transferred back to the receptionist. The insurance company is doing their inspection the police as well. No warnings.
Corrective Action:
The air bags malfunction they didn’t go off and seatbelt didn’t lock on impact. Yes my safety was at risk. I keep calling them and they not do pick up the phone I get transferred back to the receptionist. The insurance company is doing their inspection the police as well. No warnings.
Additional Notes:
The air bags malfunction they didn’t go off and seatbelt didn’t lock on impact. Yes my safety was at risk. I keep calling them and they not do pick up the phone I get transferred back to the receptionist. The insurance company is doing their inspection the police as well. No warnings.
Mfg Campaign: 11420741
Recall Date: Jun 13, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury