Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC284
Recall Date: Sep 25, 2023
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Consumer Complaints
105 ComplaintsKia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The air bags malfunction they didn’t go off and seatbelt didn’t lock on impact. Yes my safety was at risk. I keep calling them and they not do pick up the phone I get transferred back to the receptionist. The insurance company is doing their inspection the police as well. No warnings.
Corrective Action:
The air bags malfunction they didn’t go off and seatbelt didn’t lock on impact. Yes my safety was at risk. I keep calling them and they not do pick up the phone I get transferred back to the receptionist. The insurance company is doing their inspection the police as well. No warnings.
Additional Notes:
The air bags malfunction they didn’t go off and seatbelt didn’t lock on impact. Yes my safety was at risk. I keep calling them and they not do pick up the phone I get transferred back to the receptionist. The insurance company is doing their inspection the police as well. No warnings.
Mfg Campaign: 11420741
Recall Date: Jun 13, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia RIO. The contact stated that the vehicle consumed and excessive amount of engine oil. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with needing the engine to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 175,264.
Corrective Action:
The contact owns a 2016 Kia RIO. The contact stated that the vehicle consumed and excessive amount of engine oil. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with needing the engine to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 175,264.
Additional Notes:
The contact owns a 2016 Kia RIO. The contact stated that the vehicle consumed and excessive amount of engine oil. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with needing the engine to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 175,264.
Mfg Campaign: 11417660
Recall Date: May 18, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I HAVE 2016 KIA RIO LX AND I BEEN HAVE PROBLEMS WITH IT FIRST IT WAS MY WIDOW SWITCH KEEP RUBBING SO I TOOK THE THE DEALERSHIP AND THE SAID IT NEEDED OIL ON IT WAS DRYOUT.NEXT I HAVE PROBLEM WITH THE FUEL TANK WHEN I PUMP GAS IN THE TANK IT KEEP REJECTING AND CLICKING AT THE PUMP LIKE IT'S FULL OF GAS AND IS NOT.THEN SOMETHING ON THE DASHBOARD BE POPPING UP EVERY NOW AND AGAIN AND SHOWING THE ESC CONTROL WHEN DRIVING.NOW THE CAR TO START SMOKING WHEN I PULL OFF ONLY AND I KEEP HAVING TO ADD OIL.
Corrective Action:
I HAVE 2016 KIA RIO LX AND I BEEN HAVE PROBLEMS WITH IT FIRST IT WAS MY WIDOW SWITCH KEEP RUBBING SO I TOOK THE THE DEALERSHIP AND THE SAID IT NEEDED OIL ON IT WAS DRYOUT.NEXT I HAVE PROBLEM WITH THE FUEL TANK WHEN I PUMP GAS IN THE TANK IT KEEP REJECTING AND CLICKING AT THE PUMP LIKE IT'S FULL OF GAS AND IS NOT.THEN SOMETHING ON THE DASHBOARD BE POPPING UP EVERY NOW AND AGAIN AND SHOWING THE ESC CONTROL WHEN DRIVING.NOW THE CAR TO START SMOKING WHEN I PULL OFF ONLY AND I KEEP HAVING TO ADD OIL.
Additional Notes:
I HAVE 2016 KIA RIO LX AND I BEEN HAVE PROBLEMS WITH IT FIRST IT WAS MY WIDOW SWITCH KEEP RUBBING SO I TOOK THE THE DEALERSHIP AND THE SAID IT NEEDED OIL ON IT WAS DRYOUT.NEXT I HAVE PROBLEM WITH THE FUEL TANK WHEN I PUMP GAS IN THE TANK IT KEEP REJECTING AND CLICKING AT THE PUMP LIKE IT'S FULL OF GAS AND IS NOT.THEN SOMETHING ON THE DASHBOARD BE POPPING UP EVERY NOW AND AGAIN AND SHOWING THE ESC CONTROL WHEN DRIVING.NOW THE CAR TO START SMOKING WHEN I PULL OFF ONLY AND I KEEP HAVING TO ADD OIL.
Mfg Campaign: 11407270
Recall Date: Apr 9, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE 2016 KIA RIO LX AND I BEEN HAVE PROBLEMS WITH IT FIRST IT WAS MY WIDOW SWITCH KEEP RUBBING SO I TOOK THE THE DEALERSHIP AND THE SAID IT NEEDED OIL ON IT WAS DRYOUT.NEXT I HAVE PROBLEM WITH THE FUEL TANK WHEN I PUMP GAS IN THE TANK IT KEEP REJECTING AND CLICKING AT THE PUMP LIKE IT'S FULL OF GAS AND IS NOT.THEN SOMETHING ON THE DASHBOARD BE POPPING UP EVERY NOW AND AGAIN AND SHOWING THE ESC CONTROL WHEN DRIVING.NOW THE CAR TO START SMOKING WHEN I PULL OFF ONLY AND I KEEP HAVING TO ADD OIL.
Corrective Action:
I HAVE 2016 KIA RIO LX AND I BEEN HAVE PROBLEMS WITH IT FIRST IT WAS MY WIDOW SWITCH KEEP RUBBING SO I TOOK THE THE DEALERSHIP AND THE SAID IT NEEDED OIL ON IT WAS DRYOUT.NEXT I HAVE PROBLEM WITH THE FUEL TANK WHEN I PUMP GAS IN THE TANK IT KEEP REJECTING AND CLICKING AT THE PUMP LIKE IT'S FULL OF GAS AND IS NOT.THEN SOMETHING ON THE DASHBOARD BE POPPING UP EVERY NOW AND AGAIN AND SHOWING THE ESC CONTROL WHEN DRIVING.NOW THE CAR TO START SMOKING WHEN I PULL OFF ONLY AND I KEEP HAVING TO ADD OIL.
Additional Notes:
I HAVE 2016 KIA RIO LX AND I BEEN HAVE PROBLEMS WITH IT FIRST IT WAS MY WIDOW SWITCH KEEP RUBBING SO I TOOK THE THE DEALERSHIP AND THE SAID IT NEEDED OIL ON IT WAS DRYOUT.NEXT I HAVE PROBLEM WITH THE FUEL TANK WHEN I PUMP GAS IN THE TANK IT KEEP REJECTING AND CLICKING AT THE PUMP LIKE IT'S FULL OF GAS AND IS NOT.THEN SOMETHING ON THE DASHBOARD BE POPPING UP EVERY NOW AND AGAIN AND SHOWING THE ESC CONTROL WHEN DRIVING.NOW THE CAR TO START SMOKING WHEN I PULL OFF ONLY AND I KEEP HAVING TO ADD OIL.
Mfg Campaign: 11407270
Recall Date: Apr 9, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE 2016 KIA RIO LX AND I BEEN HAVE PROBLEMS WITH IT FIRST IT WAS MY WIDOW SWITCH KEEP RUBBING SO I TOOK THE THE DEALERSHIP AND THE SAID IT NEEDED OIL ON IT WAS DRYOUT.NEXT I HAVE PROBLEM WITH THE FUEL TANK WHEN I PUMP GAS IN THE TANK IT KEEP REJECTING AND CLICKING AT THE PUMP LIKE IT'S FULL OF GAS AND IS NOT.THEN SOMETHING ON THE DASHBOARD BE POPPING UP EVERY NOW AND AGAIN AND SHOWING THE ESC CONTROL WHEN DRIVING.NOW THE CAR TO START SMOKING WHEN I PULL OFF ONLY AND I KEEP HAVING TO ADD OIL.
Corrective Action:
I HAVE 2016 KIA RIO LX AND I BEEN HAVE PROBLEMS WITH IT FIRST IT WAS MY WIDOW SWITCH KEEP RUBBING SO I TOOK THE THE DEALERSHIP AND THE SAID IT NEEDED OIL ON IT WAS DRYOUT.NEXT I HAVE PROBLEM WITH THE FUEL TANK WHEN I PUMP GAS IN THE TANK IT KEEP REJECTING AND CLICKING AT THE PUMP LIKE IT'S FULL OF GAS AND IS NOT.THEN SOMETHING ON THE DASHBOARD BE POPPING UP EVERY NOW AND AGAIN AND SHOWING THE ESC CONTROL WHEN DRIVING.NOW THE CAR TO START SMOKING WHEN I PULL OFF ONLY AND I KEEP HAVING TO ADD OIL.
Additional Notes:
I HAVE 2016 KIA RIO LX AND I BEEN HAVE PROBLEMS WITH IT FIRST IT WAS MY WIDOW SWITCH KEEP RUBBING SO I TOOK THE THE DEALERSHIP AND THE SAID IT NEEDED OIL ON IT WAS DRYOUT.NEXT I HAVE PROBLEM WITH THE FUEL TANK WHEN I PUMP GAS IN THE TANK IT KEEP REJECTING AND CLICKING AT THE PUMP LIKE IT'S FULL OF GAS AND IS NOT.THEN SOMETHING ON THE DASHBOARD BE POPPING UP EVERY NOW AND AGAIN AND SHOWING THE ESC CONTROL WHEN DRIVING.NOW THE CAR TO START SMOKING WHEN I PULL OFF ONLY AND I KEEP HAVING TO ADD OIL.
Mfg Campaign: 11407270
Recall Date: Apr 9, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AT 148,000 MILES ON THE FREEWAY THE GAS PEDAL WOULD NOT GIVE ANY POWER, STILL RUNNING BUT WOULD NOT GO, STALLED A FEW TIMES. HAD TO PULL OVER AND WAIT, RESTART AND GO A FEW MILES, PULL OVER AND WAIT, THEN GO, ETC. COME TO FIND OUT THERE WAS NOT A DROP OF OIL LEFT. AFTER REPLENISHING, STILL HAD ISSUES, THEN NOTICED THE ANTI-FREEZE WAS LOW. REPLENISHED IS NOW DRIVABLE BUT CONTINUES TO BURN OIL. NO LEAKING & I CHANGED THE PCV VALVE WITH NO RESULTS. I'M STILL ADDING CLOSE TO A QUART OF OIL EVERYDAY. HAVE REASON TO BELIEVE THE PISTON RINGS AND VALVES ARE SHOT AND OIL IS CIRCULATING THROUGHOUT/INTO CYLINDERS. NOW IT'S ON ITS LAST LEG, 152,000 MILES. IT'S BEEN A GOOD RIDE BUT TIME TO GO. NOTE* A/C STOPPED WORKING AT 66,000 MILES *TR
Corrective Action:
AT 148,000 MILES ON THE FREEWAY THE GAS PEDAL WOULD NOT GIVE ANY POWER, STILL RUNNING BUT WOULD NOT GO, STALLED A FEW TIMES. HAD TO PULL OVER AND WAIT, RESTART AND GO A FEW MILES, PULL OVER AND WAIT, THEN GO, ETC. COME TO FIND OUT THERE WAS NOT A DROP OF OIL LEFT. AFTER REPLENISHING, STILL HAD ISSUES, THEN NOTICED THE ANTI-FREEZE WAS LOW. REPLENISHED IS NOW DRIVABLE BUT CONTINUES TO BURN OIL. NO LEAKING & I CHANGED THE PCV VALVE WITH NO RESULTS. I'M STILL ADDING CLOSE TO A QUART OF OIL EVERYDAY. HAVE REASON TO BELIEVE THE PISTON RINGS AND VALVES ARE SHOT AND OIL IS CIRCULATING THROUGHOUT/INTO CYLINDERS. NOW IT'S ON ITS LAST LEG, 152,000 MILES. IT'S BEEN A GOOD RIDE BUT TIME TO GO. NOTE* A/C STOPPED WORKING AT 66,000 MILES *TR
Additional Notes:
AT 148,000 MILES ON THE FREEWAY THE GAS PEDAL WOULD NOT GIVE ANY POWER, STILL RUNNING BUT WOULD NOT GO, STALLED A FEW TIMES. HAD TO PULL OVER AND WAIT, RESTART AND GO A FEW MILES, PULL OVER AND WAIT, THEN GO, ETC. COME TO FIND OUT THERE WAS NOT A DROP OF OIL LEFT. AFTER REPLENISHING, STILL HAD ISSUES, THEN NOTICED THE ANTI-FREEZE WAS LOW. REPLENISHED IS NOW DRIVABLE BUT CONTINUES TO BURN OIL. NO LEAKING & I CHANGED THE PCV VALVE WITH NO RESULTS. I'M STILL ADDING CLOSE TO A QUART OF OIL EVERYDAY. HAVE REASON TO BELIEVE THE PISTON RINGS AND VALVES ARE SHOT AND OIL IS CIRCULATING THROUGHOUT/INTO CYLINDERS. NOW IT'S ON ITS LAST LEG, 152,000 MILES. IT'S BEEN A GOOD RIDE BUT TIME TO GO. NOTE* A/C STOPPED WORKING AT 66,000 MILES *TR
Mfg Campaign: 11328270
Recall Date: Jun 11, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AT 148,000 MILES ON THE FREEWAY THE GAS PEDAL WOULD NOT GIVE ANY POWER, STILL RUNNING BUT WOULD NOT GO, STALLED A FEW TIMES. HAD TO PULL OVER AND WAIT, RESTART AND GO A FEW MILES, PULL OVER AND WAIT, THEN GO, ETC. COME TO FIND OUT THERE WAS NOT A DROP OF OIL LEFT. AFTER REPLENISHING, STILL HAD ISSUES, THEN NOTICED THE ANTI-FREEZE WAS LOW. REPLENISHED IS NOW DRIVABLE BUT CONTINUES TO BURN OIL. NO LEAKING & I CHANGED THE PCV VALVE WITH NO RESULTS. I'M STILL ADDING CLOSE TO A QUART OF OIL EVERYDAY. HAVE REASON TO BELIEVE THE PISTON RINGS AND VALVES ARE SHOT AND OIL IS CIRCULATING THROUGHOUT/INTO CYLINDERS. NOW IT'S ON ITS LAST LEG, 152,000 MILES. IT'S BEEN A GOOD RIDE BUT TIME TO GO. NOTE* A/C STOPPED WORKING AT 66,000 MILES *TR
Corrective Action:
AT 148,000 MILES ON THE FREEWAY THE GAS PEDAL WOULD NOT GIVE ANY POWER, STILL RUNNING BUT WOULD NOT GO, STALLED A FEW TIMES. HAD TO PULL OVER AND WAIT, RESTART AND GO A FEW MILES, PULL OVER AND WAIT, THEN GO, ETC. COME TO FIND OUT THERE WAS NOT A DROP OF OIL LEFT. AFTER REPLENISHING, STILL HAD ISSUES, THEN NOTICED THE ANTI-FREEZE WAS LOW. REPLENISHED IS NOW DRIVABLE BUT CONTINUES TO BURN OIL. NO LEAKING & I CHANGED THE PCV VALVE WITH NO RESULTS. I'M STILL ADDING CLOSE TO A QUART OF OIL EVERYDAY. HAVE REASON TO BELIEVE THE PISTON RINGS AND VALVES ARE SHOT AND OIL IS CIRCULATING THROUGHOUT/INTO CYLINDERS. NOW IT'S ON ITS LAST LEG, 152,000 MILES. IT'S BEEN A GOOD RIDE BUT TIME TO GO. NOTE* A/C STOPPED WORKING AT 66,000 MILES *TR
Additional Notes:
AT 148,000 MILES ON THE FREEWAY THE GAS PEDAL WOULD NOT GIVE ANY POWER, STILL RUNNING BUT WOULD NOT GO, STALLED A FEW TIMES. HAD TO PULL OVER AND WAIT, RESTART AND GO A FEW MILES, PULL OVER AND WAIT, THEN GO, ETC. COME TO FIND OUT THERE WAS NOT A DROP OF OIL LEFT. AFTER REPLENISHING, STILL HAD ISSUES, THEN NOTICED THE ANTI-FREEZE WAS LOW. REPLENISHED IS NOW DRIVABLE BUT CONTINUES TO BURN OIL. NO LEAKING & I CHANGED THE PCV VALVE WITH NO RESULTS. I'M STILL ADDING CLOSE TO A QUART OF OIL EVERYDAY. HAVE REASON TO BELIEVE THE PISTON RINGS AND VALVES ARE SHOT AND OIL IS CIRCULATING THROUGHOUT/INTO CYLINDERS. NOW IT'S ON ITS LAST LEG, 152,000 MILES. IT'S BEEN A GOOD RIDE BUT TIME TO GO. NOTE* A/C STOPPED WORKING AT 66,000 MILES *TR
Mfg Campaign: 11328270
Recall Date: Jun 11, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PROBLEMS: 1) AC STOPS WORKING AND ONLY BLOWS WARM AIR, 2) WINDSHIELD WIPERS DOES NOT WORK. BOTH FRONT AND BACK 3) FRONT LIGHTS DOES NOT WORK
Corrective Action:
PROBLEMS: 1) AC STOPS WORKING AND ONLY BLOWS WARM AIR, 2) WINDSHIELD WIPERS DOES NOT WORK. BOTH FRONT AND BACK 3) FRONT LIGHTS DOES NOT WORK
Additional Notes:
PROBLEMS: 1) AC STOPS WORKING AND ONLY BLOWS WARM AIR, 2) WINDSHIELD WIPERS DOES NOT WORK. BOTH FRONT AND BACK 3) FRONT LIGHTS DOES NOT WORK
Mfg Campaign: 11241895
Recall Date: Aug 5, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
PROBLEMS: 1) AC STOPS WORKING AND ONLY BLOWS WARM AIR, 2) WINDSHIELD WIPERS DOES NOT WORK. BOTH FRONT AND BACK 3) FRONT LIGHTS DOES NOT WORK
Corrective Action:
PROBLEMS: 1) AC STOPS WORKING AND ONLY BLOWS WARM AIR, 2) WINDSHIELD WIPERS DOES NOT WORK. BOTH FRONT AND BACK 3) FRONT LIGHTS DOES NOT WORK
Additional Notes:
PROBLEMS: 1) AC STOPS WORKING AND ONLY BLOWS WARM AIR, 2) WINDSHIELD WIPERS DOES NOT WORK. BOTH FRONT AND BACK 3) FRONT LIGHTS DOES NOT WORK
Mfg Campaign: 11241895
Recall Date: Aug 5, 2019
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PROBLEMS: 1) AC STOPS WORKING AND ONLY BLOWS WARM AIR, 2) WINDSHIELD WIPERS DOES NOT WORK. BOTH FRONT AND BACK 3) FRONT LIGHTS DOES NOT WORK
Corrective Action:
PROBLEMS: 1) AC STOPS WORKING AND ONLY BLOWS WARM AIR, 2) WINDSHIELD WIPERS DOES NOT WORK. BOTH FRONT AND BACK 3) FRONT LIGHTS DOES NOT WORK
Additional Notes:
PROBLEMS: 1) AC STOPS WORKING AND ONLY BLOWS WARM AIR, 2) WINDSHIELD WIPERS DOES NOT WORK. BOTH FRONT AND BACK 3) FRONT LIGHTS DOES NOT WORK
Mfg Campaign: 11241895
Recall Date: Aug 5, 2019
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHEN HAEDLIGHTS ARE ON AUTOMATIC AND TURN ON TURN SIGNAL AND MAKE TURN WHEN TURN SIGNAL GOES OFF AFTER MAKING TURN IT TURNS OFF HEAD LIGHTS WHEN MOVING
Corrective Action:
WHEN HAEDLIGHTS ARE ON AUTOMATIC AND TURN ON TURN SIGNAL AND MAKE TURN WHEN TURN SIGNAL GOES OFF AFTER MAKING TURN IT TURNS OFF HEAD LIGHTS WHEN MOVING
Additional Notes:
WHEN HAEDLIGHTS ARE ON AUTOMATIC AND TURN ON TURN SIGNAL AND MAKE TURN WHEN TURN SIGNAL GOES OFF AFTER MAKING TURN IT TURNS OFF HEAD LIGHTS WHEN MOVING
Mfg Campaign: 11220517
Recall Date: Jun 17, 2019
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
ON NOVEMBER 18, 2018 AT APPROXIMATELY 6:30PM, I WAS INVOLVED IN A CAR ACCIDENT WHERE I REAR ENDED A CAR IN FRONT OF ME WHILE MOVING AROUND 30 MPH IN THE MERGING RAMP OF HWY 57 TO HWY 210 NEAR SAN DIMAS, CA AND I FILED A POLICE REPORT. THE AIRBAG DID NOT INFLATE/DEPLOY.
Corrective Action:
ON NOVEMBER 18, 2018 AT APPROXIMATELY 6:30PM, I WAS INVOLVED IN A CAR ACCIDENT WHERE I REAR ENDED A CAR IN FRONT OF ME WHILE MOVING AROUND 30 MPH IN THE MERGING RAMP OF HWY 57 TO HWY 210 NEAR SAN DIMAS, CA AND I FILED A POLICE REPORT. THE AIRBAG DID NOT INFLATE/DEPLOY.
Additional Notes:
ON NOVEMBER 18, 2018 AT APPROXIMATELY 6:30PM, I WAS INVOLVED IN A CAR ACCIDENT WHERE I REAR ENDED A CAR IN FRONT OF ME WHILE MOVING AROUND 30 MPH IN THE MERGING RAMP OF HWY 57 TO HWY 210 NEAR SAN DIMAS, CA AND I FILED A POLICE REPORT. THE AIRBAG DID NOT INFLATE/DEPLOY.
Mfg Campaign: 11154895
Recall Date: Nov 30, 2018
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE HAS UNEXPECTEDLY SHUT OFF WHILE DRIVING. THE VEHICLE ALSO SHUT OFF WHILE IN LINE AT A DRIVE THRU LOCATION IN CORPUS CHRISTI
Corrective Action:
VEHICLE HAS UNEXPECTEDLY SHUT OFF WHILE DRIVING. THE VEHICLE ALSO SHUT OFF WHILE IN LINE AT A DRIVE THRU LOCATION IN CORPUS CHRISTI
Additional Notes:
VEHICLE HAS UNEXPECTEDLY SHUT OFF WHILE DRIVING. THE VEHICLE ALSO SHUT OFF WHILE IN LINE AT A DRIVE THRU LOCATION IN CORPUS CHRISTI
Mfg Campaign: 11142693
Recall Date: Oct 25, 2018
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNED A 2016 KIA RIO. A MINUTE AFTER THE CONTACT EXITED THE VEHICLE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE DEALER (DYER KIA, 21280 US-27, LAKE WALES, FL 33859) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE CAUSE OF THE FIRE WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,003. *LN*JB
Corrective Action:
TL* THE CONTACT OWNED A 2016 KIA RIO. A MINUTE AFTER THE CONTACT EXITED THE VEHICLE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE DEALER (DYER KIA, 21280 US-27, LAKE WALES, FL 33859) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE CAUSE OF THE FIRE WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,003. *LN*JB
Additional Notes:
TL* THE CONTACT OWNED A 2016 KIA RIO. A MINUTE AFTER THE CONTACT EXITED THE VEHICLE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE DEALER (DYER KIA, 21280 US-27, LAKE WALES, FL 33859) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE CAUSE OF THE FIRE WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,003. *LN*JB
Mfg Campaign: 11142173
Recall Date: Oct 23, 2018
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNED A 2016 KIA RIO. A MINUTE AFTER THE CONTACT EXITED THE VEHICLE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE DEALER (DYER KIA, 21280 US-27, LAKE WALES, FL 33859) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE CAUSE OF THE FIRE WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,003. *LN*JB
Corrective Action:
TL* THE CONTACT OWNED A 2016 KIA RIO. A MINUTE AFTER THE CONTACT EXITED THE VEHICLE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE DEALER (DYER KIA, 21280 US-27, LAKE WALES, FL 33859) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE CAUSE OF THE FIRE WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,003. *LN*JB
Additional Notes:
TL* THE CONTACT OWNED A 2016 KIA RIO. A MINUTE AFTER THE CONTACT EXITED THE VEHICLE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE DEALER (DYER KIA, 21280 US-27, LAKE WALES, FL 33859) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE CAUSE OF THE FIRE WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,003. *LN*JB
Mfg Campaign: 11142173
Recall Date: Oct 23, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2016 KIA RIO. A MINUTE AFTER THE CONTACT EXITED THE VEHICLE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE DEALER (DYER KIA, 21280 US-27, LAKE WALES, FL 33859) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE CAUSE OF THE FIRE WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,003. *LN*JB
Corrective Action:
TL* THE CONTACT OWNED A 2016 KIA RIO. A MINUTE AFTER THE CONTACT EXITED THE VEHICLE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE DEALER (DYER KIA, 21280 US-27, LAKE WALES, FL 33859) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE CAUSE OF THE FIRE WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,003. *LN*JB
Additional Notes:
TL* THE CONTACT OWNED A 2016 KIA RIO. A MINUTE AFTER THE CONTACT EXITED THE VEHICLE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE DEALER (DYER KIA, 21280 US-27, LAKE WALES, FL 33859) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED. THE CAUSE OF THE FIRE WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,003. *LN*JB
Mfg Campaign: 11142173
Recall Date: Oct 23, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE ISSUE HAS OCCURRED FOUR TIMES SINCE PURCHASING THE CAR AT THE END OF DECEMBER 2017 (LESS THAN 6 MONTHS AGO). THE DASHBOARD WILL LIGHT UP WITH A NUMBER OF ICONS AFTER THE CAR IS TURNED ON (SEE PHOTO FROM DECEMBER). THE FIRST TIME THIS HAPPENED, IT WAS A BITTERLY COLD DAY AND THE ICONS POPPED UP AS I WAS DRIVING. I FELT THE STEERING BECOME TIGHT, BUT LUCKILY I WAS TURNING INTO A PARKING LOT TO SAFETY. THE ICONS WENT AWAY AFTER RUNNING THE CAR FOR A LONG TIME (I WAS TOLD IT WAS JUST THE COLD WEATHER). BUT WHEN I CHECKED ON MY CAR LATER BEFORE DRIVING, THE ICONS RETURNED. I HAD TO GET THE VEHICLE TOWED LATER THAT DAY BECAUSE THE ICONS DID NOT GO AWAY AND THE POWER STEERING DID NOT RETURN. THE ISSUE STOPPED AS SOON AS IT REACHED THE DEALERSHIP, SO THEY SENT ME ON MY WAY. I TURNED THE CAR ON THE FOLLOWING MORNING (STATIONARY, DID NOT MOVE IT YET) AND THE ICONS RETURNED, THE POWER STEERING WAS GONE. I GOT IT TOWED AGAIN. AFTER DAYS OF TESTING, THEY DETERMINED IT WAS AN ISSUE WITH THE ENGINE CONTROL MODULE AND SOMETHING WAS FIXED WITH WIRING. NOW IT IS JUNE 2018, AND THE ISSUE HAPPENED AGAIN (ON A WARM DAY - SO IT IS NOT COLD RELATED AS I WAS ORIGINALLY TOLD). I COULD NOT STEER AFTER TURNING THE VEHICLE ON IN THE EARLY MORNING ONCE AGAIN. I GOT IT TOWED TO THE DEALERSHIP AND THE ISSUE IS BEING INVESTIGATED. I BELIEVE THIS IS A MAJOR SAFETY ISSUE AS THE STEERING IS AFFECTED, AND WITH HOW MANY ICONS LIGHT UP RELATED TO THE AIR BAGS AND BRAKES, I AM NOT SURE WHAT ELSE COULD BE AFFECTED BY THIS ISSUE.
Corrective Action:
THE ISSUE HAS OCCURRED FOUR TIMES SINCE PURCHASING THE CAR AT THE END OF DECEMBER 2017 (LESS THAN 6 MONTHS AGO). THE DASHBOARD WILL LIGHT UP WITH A NUMBER OF ICONS AFTER THE CAR IS TURNED ON (SEE PHOTO FROM DECEMBER). THE FIRST TIME THIS HAPPENED, IT WAS A BITTERLY COLD DAY AND THE ICONS POPPED UP AS I WAS DRIVING. I FELT THE STEERING BECOME TIGHT, BUT LUCKILY I WAS TURNING INTO A PARKING LOT TO SAFETY. THE ICONS WENT AWAY AFTER RUNNING THE CAR FOR A LONG TIME (I WAS TOLD IT WAS JUST THE COLD WEATHER). BUT WHEN I CHECKED ON MY CAR LATER BEFORE DRIVING, THE ICONS RETURNED. I HAD TO GET THE VEHICLE TOWED LATER THAT DAY BECAUSE THE ICONS DID NOT GO AWAY AND THE POWER STEERING DID NOT RETURN. THE ISSUE STOPPED AS SOON AS IT REACHED THE DEALERSHIP, SO THEY SENT ME ON MY WAY. I TURNED THE CAR ON THE FOLLOWING MORNING (STATIONARY, DID NOT MOVE IT YET) AND THE ICONS RETURNED, THE POWER STEERING WAS GONE. I GOT IT TOWED AGAIN. AFTER DAYS OF TESTING, THEY DETERMINED IT WAS AN ISSUE WITH THE ENGINE CONTROL MODULE AND SOMETHING WAS FIXED WITH WIRING. NOW IT IS JUNE 2018, AND THE ISSUE HAPPENED AGAIN (ON A WARM DAY - SO IT IS NOT COLD RELATED AS I WAS ORIGINALLY TOLD). I COULD NOT STEER AFTER TURNING THE VEHICLE ON IN THE EARLY MORNING ONCE AGAIN. I GOT IT TOWED TO THE DEALERSHIP AND THE ISSUE IS BEING INVESTIGATED. I BELIEVE THIS IS A MAJOR SAFETY ISSUE AS THE STEERING IS AFFECTED, AND WITH HOW MANY ICONS LIGHT UP RELATED TO THE AIR BAGS AND BRAKES, I AM NOT SURE WHAT ELSE COULD BE AFFECTED BY THIS ISSUE.
Additional Notes:
THE ISSUE HAS OCCURRED FOUR TIMES SINCE PURCHASING THE CAR AT THE END OF DECEMBER 2017 (LESS THAN 6 MONTHS AGO). THE DASHBOARD WILL LIGHT UP WITH A NUMBER OF ICONS AFTER THE CAR IS TURNED ON (SEE PHOTO FROM DECEMBER). THE FIRST TIME THIS HAPPENED, IT WAS A BITTERLY COLD DAY AND THE ICONS POPPED UP AS I WAS DRIVING. I FELT THE STEERING BECOME TIGHT, BUT LUCKILY I WAS TURNING INTO A PARKING LOT TO SAFETY. THE ICONS WENT AWAY AFTER RUNNING THE CAR FOR A LONG TIME (I WAS TOLD IT WAS JUST THE COLD WEATHER). BUT WHEN I CHECKED ON MY CAR LATER BEFORE DRIVING, THE ICONS RETURNED. I HAD TO GET THE VEHICLE TOWED LATER THAT DAY BECAUSE THE ICONS DID NOT GO AWAY AND THE POWER STEERING DID NOT RETURN. THE ISSUE STOPPED AS SOON AS IT REACHED THE DEALERSHIP, SO THEY SENT ME ON MY WAY. I TURNED THE CAR ON THE FOLLOWING MORNING (STATIONARY, DID NOT MOVE IT YET) AND THE ICONS RETURNED, THE POWER STEERING WAS GONE. I GOT IT TOWED AGAIN. AFTER DAYS OF TESTING, THEY DETERMINED IT WAS AN ISSUE WITH THE ENGINE CONTROL MODULE AND SOMETHING WAS FIXED WITH WIRING. NOW IT IS JUNE 2018, AND THE ISSUE HAPPENED AGAIN (ON A WARM DAY - SO IT IS NOT COLD RELATED AS I WAS ORIGINALLY TOLD). I COULD NOT STEER AFTER TURNING THE VEHICLE ON IN THE EARLY MORNING ONCE AGAIN. I GOT IT TOWED TO THE DEALERSHIP AND THE ISSUE IS BEING INVESTIGATED. I BELIEVE THIS IS A MAJOR SAFETY ISSUE AS THE STEERING IS AFFECTED, AND WITH HOW MANY ICONS LIGHT UP RELATED TO THE AIR BAGS AND BRAKES, I AM NOT SURE WHAT ELSE COULD BE AFFECTED BY THIS ISSUE.
Mfg Campaign: 11100709
Recall Date: Jun 9, 2018
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
THE ISSUE HAS OCCURRED FOUR TIMES SINCE PURCHASING THE CAR AT THE END OF DECEMBER 2017 (LESS THAN 6 MONTHS AGO). THE DASHBOARD WILL LIGHT UP WITH A NUMBER OF ICONS AFTER THE CAR IS TURNED ON (SEE PHOTO FROM DECEMBER). THE FIRST TIME THIS HAPPENED, IT WAS A BITTERLY COLD DAY AND THE ICONS POPPED UP AS I WAS DRIVING. I FELT THE STEERING BECOME TIGHT, BUT LUCKILY I WAS TURNING INTO A PARKING LOT TO SAFETY. THE ICONS WENT AWAY AFTER RUNNING THE CAR FOR A LONG TIME (I WAS TOLD IT WAS JUST THE COLD WEATHER). BUT WHEN I CHECKED ON MY CAR LATER BEFORE DRIVING, THE ICONS RETURNED. I HAD TO GET THE VEHICLE TOWED LATER THAT DAY BECAUSE THE ICONS DID NOT GO AWAY AND THE POWER STEERING DID NOT RETURN. THE ISSUE STOPPED AS SOON AS IT REACHED THE DEALERSHIP, SO THEY SENT ME ON MY WAY. I TURNED THE CAR ON THE FOLLOWING MORNING (STATIONARY, DID NOT MOVE IT YET) AND THE ICONS RETURNED, THE POWER STEERING WAS GONE. I GOT IT TOWED AGAIN. AFTER DAYS OF TESTING, THEY DETERMINED IT WAS AN ISSUE WITH THE ENGINE CONTROL MODULE AND SOMETHING WAS FIXED WITH WIRING. NOW IT IS JUNE 2018, AND THE ISSUE HAPPENED AGAIN (ON A WARM DAY - SO IT IS NOT COLD RELATED AS I WAS ORIGINALLY TOLD). I COULD NOT STEER AFTER TURNING THE VEHICLE ON IN THE EARLY MORNING ONCE AGAIN. I GOT IT TOWED TO THE DEALERSHIP AND THE ISSUE IS BEING INVESTIGATED. I BELIEVE THIS IS A MAJOR SAFETY ISSUE AS THE STEERING IS AFFECTED, AND WITH HOW MANY ICONS LIGHT UP RELATED TO THE AIR BAGS AND BRAKES, I AM NOT SURE WHAT ELSE COULD BE AFFECTED BY THIS ISSUE.
Corrective Action:
THE ISSUE HAS OCCURRED FOUR TIMES SINCE PURCHASING THE CAR AT THE END OF DECEMBER 2017 (LESS THAN 6 MONTHS AGO). THE DASHBOARD WILL LIGHT UP WITH A NUMBER OF ICONS AFTER THE CAR IS TURNED ON (SEE PHOTO FROM DECEMBER). THE FIRST TIME THIS HAPPENED, IT WAS A BITTERLY COLD DAY AND THE ICONS POPPED UP AS I WAS DRIVING. I FELT THE STEERING BECOME TIGHT, BUT LUCKILY I WAS TURNING INTO A PARKING LOT TO SAFETY. THE ICONS WENT AWAY AFTER RUNNING THE CAR FOR A LONG TIME (I WAS TOLD IT WAS JUST THE COLD WEATHER). BUT WHEN I CHECKED ON MY CAR LATER BEFORE DRIVING, THE ICONS RETURNED. I HAD TO GET THE VEHICLE TOWED LATER THAT DAY BECAUSE THE ICONS DID NOT GO AWAY AND THE POWER STEERING DID NOT RETURN. THE ISSUE STOPPED AS SOON AS IT REACHED THE DEALERSHIP, SO THEY SENT ME ON MY WAY. I TURNED THE CAR ON THE FOLLOWING MORNING (STATIONARY, DID NOT MOVE IT YET) AND THE ICONS RETURNED, THE POWER STEERING WAS GONE. I GOT IT TOWED AGAIN. AFTER DAYS OF TESTING, THEY DETERMINED IT WAS AN ISSUE WITH THE ENGINE CONTROL MODULE AND SOMETHING WAS FIXED WITH WIRING. NOW IT IS JUNE 2018, AND THE ISSUE HAPPENED AGAIN (ON A WARM DAY - SO IT IS NOT COLD RELATED AS I WAS ORIGINALLY TOLD). I COULD NOT STEER AFTER TURNING THE VEHICLE ON IN THE EARLY MORNING ONCE AGAIN. I GOT IT TOWED TO THE DEALERSHIP AND THE ISSUE IS BEING INVESTIGATED. I BELIEVE THIS IS A MAJOR SAFETY ISSUE AS THE STEERING IS AFFECTED, AND WITH HOW MANY ICONS LIGHT UP RELATED TO THE AIR BAGS AND BRAKES, I AM NOT SURE WHAT ELSE COULD BE AFFECTED BY THIS ISSUE.
Additional Notes:
THE ISSUE HAS OCCURRED FOUR TIMES SINCE PURCHASING THE CAR AT THE END OF DECEMBER 2017 (LESS THAN 6 MONTHS AGO). THE DASHBOARD WILL LIGHT UP WITH A NUMBER OF ICONS AFTER THE CAR IS TURNED ON (SEE PHOTO FROM DECEMBER). THE FIRST TIME THIS HAPPENED, IT WAS A BITTERLY COLD DAY AND THE ICONS POPPED UP AS I WAS DRIVING. I FELT THE STEERING BECOME TIGHT, BUT LUCKILY I WAS TURNING INTO A PARKING LOT TO SAFETY. THE ICONS WENT AWAY AFTER RUNNING THE CAR FOR A LONG TIME (I WAS TOLD IT WAS JUST THE COLD WEATHER). BUT WHEN I CHECKED ON MY CAR LATER BEFORE DRIVING, THE ICONS RETURNED. I HAD TO GET THE VEHICLE TOWED LATER THAT DAY BECAUSE THE ICONS DID NOT GO AWAY AND THE POWER STEERING DID NOT RETURN. THE ISSUE STOPPED AS SOON AS IT REACHED THE DEALERSHIP, SO THEY SENT ME ON MY WAY. I TURNED THE CAR ON THE FOLLOWING MORNING (STATIONARY, DID NOT MOVE IT YET) AND THE ICONS RETURNED, THE POWER STEERING WAS GONE. I GOT IT TOWED AGAIN. AFTER DAYS OF TESTING, THEY DETERMINED IT WAS AN ISSUE WITH THE ENGINE CONTROL MODULE AND SOMETHING WAS FIXED WITH WIRING. NOW IT IS JUNE 2018, AND THE ISSUE HAPPENED AGAIN (ON A WARM DAY - SO IT IS NOT COLD RELATED AS I WAS ORIGINALLY TOLD). I COULD NOT STEER AFTER TURNING THE VEHICLE ON IN THE EARLY MORNING ONCE AGAIN. I GOT IT TOWED TO THE DEALERSHIP AND THE ISSUE IS BEING INVESTIGATED. I BELIEVE THIS IS A MAJOR SAFETY ISSUE AS THE STEERING IS AFFECTED, AND WITH HOW MANY ICONS LIGHT UP RELATED TO THE AIR BAGS AND BRAKES, I AM NOT SURE WHAT ELSE COULD BE AFFECTED BY THIS ISSUE.
Mfg Campaign: 11100709
Recall Date: Jun 9, 2018
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA RIO. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE, BUT THE ENGINE CONTINUED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES WHILE AT A STOP OR TRAFFIC LIGHT. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED SEVERAL TIMES TO ACCELERATE. THE VEHICLE WAS TAKEN TO TEAM KIA (1215 SCALP AVENUE, JOHNSTOWN, PA 15904, 814-266-8611) WHERE THE DEALER TEST DROVE THE VEHICLE; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS DIAGNOSED, BUT A FAILURE CODE WAS NOT LOCATED. THE DEALER DETERMINED THAT THE FAILURE OCCURRED DUE TO LOW GRADE FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 915.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA RIO. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE, BUT THE ENGINE CONTINUED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES WHILE AT A STOP OR TRAFFIC LIGHT. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED SEVERAL TIMES TO ACCELERATE. THE VEHICLE WAS TAKEN TO TEAM KIA (1215 SCALP AVENUE, JOHNSTOWN, PA 15904, 814-266-8611) WHERE THE DEALER TEST DROVE THE VEHICLE; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS DIAGNOSED, BUT A FAILURE CODE WAS NOT LOCATED. THE DEALER DETERMINED THAT THE FAILURE OCCURRED DUE TO LOW GRADE FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 915.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA RIO. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE, BUT THE ENGINE CONTINUED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES WHILE AT A STOP OR TRAFFIC LIGHT. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED SEVERAL TIMES TO ACCELERATE. THE VEHICLE WAS TAKEN TO TEAM KIA (1215 SCALP AVENUE, JOHNSTOWN, PA 15904, 814-266-8611) WHERE THE DEALER TEST DROVE THE VEHICLE; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS DIAGNOSED, BUT A FAILURE CODE WAS NOT LOCATED. THE DEALER DETERMINED THAT THE FAILURE OCCURRED DUE TO LOW GRADE FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 915.
Mfg Campaign: 11083201
Recall Date: Apr 4, 2018
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA RIO. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE, BUT THE ENGINE CONTINUED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES WHILE AT A STOP OR TRAFFIC LIGHT. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED SEVERAL TIMES TO ACCELERATE. THE VEHICLE WAS TAKEN TO TEAM KIA (1215 SCALP AVENUE, JOHNSTOWN, PA 15904, 814-266-8611) WHERE THE DEALER TEST DROVE THE VEHICLE; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS DIAGNOSED, BUT A FAILURE CODE WAS NOT LOCATED. THE DEALER DETERMINED THAT THE FAILURE OCCURRED DUE TO LOW GRADE FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 915.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA RIO. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE, BUT THE ENGINE CONTINUED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES WHILE AT A STOP OR TRAFFIC LIGHT. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED SEVERAL TIMES TO ACCELERATE. THE VEHICLE WAS TAKEN TO TEAM KIA (1215 SCALP AVENUE, JOHNSTOWN, PA 15904, 814-266-8611) WHERE THE DEALER TEST DROVE THE VEHICLE; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS DIAGNOSED, BUT A FAILURE CODE WAS NOT LOCATED. THE DEALER DETERMINED THAT THE FAILURE OCCURRED DUE TO LOW GRADE FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 915.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA RIO. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE, BUT THE ENGINE CONTINUED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES WHILE AT A STOP OR TRAFFIC LIGHT. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED SEVERAL TIMES TO ACCELERATE. THE VEHICLE WAS TAKEN TO TEAM KIA (1215 SCALP AVENUE, JOHNSTOWN, PA 15904, 814-266-8611) WHERE THE DEALER TEST DROVE THE VEHICLE; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS DIAGNOSED, BUT A FAILURE CODE WAS NOT LOCATED. THE DEALER DETERMINED THAT THE FAILURE OCCURRED DUE TO LOW GRADE FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 915.
Mfg Campaign: 11083201
Recall Date: Apr 4, 2018
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