KIA SORENTO 2018

Complete listing of complaints and recalls for this vehicle

264
Complaints
10
Recalls

Complaints & Recalls

264 Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia America, Inc.
NHTSA Campaign: 22V703000 SAFETY RECALL
70.9K Vehicles Affected
Recall Date: Sep 19, 2022
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Potential Risk:
A fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC249
Notice Date: Jul 27, 2023
Recall Date: Sep 19, 2022
Kia Motors America
NHTSA Campaign: 18V656000 SAFETY RECALL
97 Vehicles Affected
Recall Date: Sep 21, 2018
Safety Issue:

Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.

Potential Risk:
If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC167
Notice Date: Oct 26, 2018
Recall Date: Sep 21, 2018
Kia Motors America
NHTSA Campaign: 17V784000 SAFETY RECALL
2K Vehicles Affected
Recall Date: Dec 8, 2017
Safety Issue:

Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.

Potential Risk:
If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.
FREE Recall Solution:
Kia will notify owners, and dealers will replace the driver and passenger side curtain air bags, free of charge. The recall began on December 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC159.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC159
Notice Date: Dec 18, 2017
Recall Date: Dec 8, 2017

Consumer Complaints

264 Complaints
Kia America, Inc.
Campaign: 11554819 Other
Nov 13, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2018 Kia Sorento. The contact stated while driving 70 MPH, the vehicle started shaking abnormally. The check engine warning light was illuminated. The vehicle was steered to the side of the road and turned off. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced due to a loss in engine compression in one of the cylinders. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 103,000.

Corrective Action:

The contact owns a 2018 Kia Sorento. The contact stated while driving 70 MPH, the vehicle started shaking abnormally. The check engine warning light was illuminated. The vehicle was steered to the side of the road and turned off. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced due to a loss in engine compression in one of the cylinders. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 103,000.

Additional Notes:

The contact owns a 2018 Kia Sorento. The contact stated while driving 70 MPH, the vehicle started shaking abnormally. The check engine warning light was illuminated. The vehicle was steered to the side of the road and turned off. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced due to a loss in engine compression in one of the cylinders. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 103,000.

Manufacturer: KIA
Mfg Campaign: 11554819
Notice Date: Nov 13, 2023
Recall Date: Nov 13, 2023
Kia America, Inc.
Campaign: 11551295 Other
Oct 23, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Lights go off unexpectedly while driving at night. The rear break light has been changed 3 times and continues to work intermittently. Lights come on after the car has parked and turned off.

Corrective Action:

Lights go off unexpectedly while driving at night. The rear break light has been changed 3 times and continues to work intermittently. Lights come on after the car has parked and turned off.

Additional Notes:

Lights go off unexpectedly while driving at night. The rear break light has been changed 3 times and continues to work intermittently. Lights come on after the car has parked and turned off.

Manufacturer: KIA
Mfg Campaign: 11551295
Notice Date: Oct 23, 2023
Recall Date: Oct 23, 2023
Kia America, Inc.
Campaign: 11551295 Other
Oct 23, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Lights go off unexpectedly while driving at night. The rear break light has been changed 3 times and continues to work intermittently. Lights come on after the car has parked and turned off.

Corrective Action:

Lights go off unexpectedly while driving at night. The rear break light has been changed 3 times and continues to work intermittently. Lights come on after the car has parked and turned off.

Additional Notes:

Lights go off unexpectedly while driving at night. The rear break light has been changed 3 times and continues to work intermittently. Lights come on after the car has parked and turned off.

Manufacturer: KIA
Mfg Campaign: 11551295
Notice Date: Oct 23, 2023
Recall Date: Oct 23, 2023
Kia America, Inc.
Campaign: 11551254 Other
Oct 22, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Headlights will shutoff completely when driving at night in auto mode after using the turn signal. Then turn back on a.couple of seconds later. Which has created some dangerous situations.

Corrective Action:

Headlights will shutoff completely when driving at night in auto mode after using the turn signal. Then turn back on a.couple of seconds later. Which has created some dangerous situations.

Additional Notes:

Headlights will shutoff completely when driving at night in auto mode after using the turn signal. Then turn back on a.couple of seconds later. Which has created some dangerous situations.

Manufacturer: KIA
Mfg Campaign: 11551254
Notice Date: Oct 22, 2023
Recall Date: Oct 22, 2023
Kia America, Inc.
Campaign: 11548939 Other
Oct 9, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My headlights will turn off when using the blinker. It has done this more then a dozen times it is extremely dangerous. They will stay off untill I cycle the on and of headlight switch

Corrective Action:

My headlights will turn off when using the blinker. It has done this more then a dozen times it is extremely dangerous. They will stay off untill I cycle the on and of headlight switch

Additional Notes:

My headlights will turn off when using the blinker. It has done this more then a dozen times it is extremely dangerous. They will stay off untill I cycle the on and of headlight switch

Manufacturer: KIA
Mfg Campaign: 11548939
Notice Date: Oct 9, 2023
Recall Date: Oct 9, 2023
Kia America, Inc.
Campaign: 11548128 Other
Oct 4, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I recently found out via social media that my 2018 Kia Sorento is under recall. I have received zero communication from Kia corporate in regards to next steps to fix my current recall. To make matters worse, my husband just blew at right at 100,000 and Kia refused to offer us any financial assistance since it was “no longer under warranty.” My husband and I spent $5347 out of pocket and an additional $500 on rental cars while our car was being serviced. Again, Kia received to take any blame and refused us any financial assistance. In May of 2022, my husband’s 2013 Kia Optima’s engine blew and we were out of a vehicle for 12 weeks. Kia refused to supply us a rental so we had to borrow family member’s cars while our car was being serviced. Kia did financially assist us with the 2013 Kia Optima’s engine because it was under warranty. Kia has no clue how to create a dependable, working engine and doesn’t have any decency to take initiative of their faulty engines. My husband and I are now in extreme car debt with my 2018 Kia Sorento, owing $8400 and we just spent an additional $5347 on a brand new engine. As of yesterday, 10.3.2023, my car battery was fried and needed to be replaced. This costs my husband and I an additional $200. I’m reaching out because I firmly believe Kia owes us financial assistance and I demand for Kia to be held accountable of their corrupt customer service.

Corrective Action:

I recently found out via social media that my 2018 Kia Sorento is under recall. I have received zero communication from Kia corporate in regards to next steps to fix my current recall. To make matters worse, my husband just blew at right at 100,000 and Kia refused to offer us any financial assistance since it was “no longer under warranty.” My husband and I spent $5347 out of pocket and an additional $500 on rental cars while our car was being serviced. Again, Kia received to take any blame and refused us any financial assistance. In May of 2022, my husband’s 2013 Kia Optima’s engine blew and we were out of a vehicle for 12 weeks. Kia refused to supply us a rental so we had to borrow family member’s cars while our car was being serviced. Kia did financially assist us with the 2013 Kia Optima’s engine because it was under warranty. Kia has no clue how to create a dependable, working engine and doesn’t have any decency to take initiative of their faulty engines. My husband and I are now in extreme car debt with my 2018 Kia Sorento, owing $8400 and we just spent an additional $5347 on a brand new engine. As of yesterday, 10.3.2023, my car battery was fried and needed to be replaced. This costs my husband and I an additional $200. I’m reaching out because I firmly believe Kia owes us financial assistance and I demand for Kia to be held accountable of their corrupt customer service.

Additional Notes:

I recently found out via social media that my 2018 Kia Sorento is under recall. I have received zero communication from Kia corporate in regards to next steps to fix my current recall. To make matters worse, my husband just blew at right at 100,000 and Kia refused to offer us any financial assistance since it was “no longer under warranty.” My husband and I spent $5347 out of pocket and an additional $500 on rental cars while our car was being serviced. Again, Kia received to take any blame and refused us any financial assistance. In May of 2022, my husband’s 2013 Kia Optima’s engine blew and we were out of a vehicle for 12 weeks. Kia refused to supply us a rental so we had to borrow family member’s cars while our car was being serviced. Kia did financially assist us with the 2013 Kia Optima’s engine because it was under warranty. Kia has no clue how to create a dependable, working engine and doesn’t have any decency to take initiative of their faulty engines. My husband and I are now in extreme car debt with my 2018 Kia Sorento, owing $8400 and we just spent an additional $5347 on a brand new engine. As of yesterday, 10.3.2023, my car battery was fried and needed to be replaced. This costs my husband and I an additional $200. I’m reaching out because I firmly believe Kia owes us financial assistance and I demand for Kia to be held accountable of their corrupt customer service.

Manufacturer: KIA
Mfg Campaign: 11548128
Notice Date: Oct 4, 2023
Recall Date: Oct 4, 2023
Kia America, Inc.
Campaign: 11548191 Other
Oct 4, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My vehicle gets stuck in park and I have to use the release button to put my car in gear

Corrective Action:

My vehicle gets stuck in park and I have to use the release button to put my car in gear

Additional Notes:

My vehicle gets stuck in park and I have to use the release button to put my car in gear

Manufacturer: KIA
Mfg Campaign: 11548191
Notice Date: Oct 4, 2023
Recall Date: Oct 4, 2023
Kia America, Inc.
Campaign: 11547688 Other
Oct 2, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

My lights turn on and off randomly while driving or while parked in my driveway hours after parking while my car is in auto lights

Corrective Action:

My lights turn on and off randomly while driving or while parked in my driveway hours after parking while my car is in auto lights

Additional Notes:

My lights turn on and off randomly while driving or while parked in my driveway hours after parking while my car is in auto lights

Manufacturer: KIA
Mfg Campaign: 11547688
Notice Date: Oct 2, 2023
Recall Date: Oct 2, 2023
Kia America, Inc.
Campaign: 11546873 Other
Sep 27, 2023
Defect Description:

ENGINE

Potential Consequences:

After inspection, the service agent, Jeff, came and informed me there was “good news and not so good news”. Good news - He said there was a 999,999-mile warranty on the engine for the oil pressure stick problem. The not so good news is that Kia will not replace the engine until it locks. I was shocked to say the least. I asked him, how in the hell is that safe? Why isn’t the fact that the car started shutting down on me (power steering) enough of an indication that it needs to be replaced? That along with the amounts of oil I’ve had to replace. All the years I’ve had my Kia, I’ve NEVER had to add oil. He said those warnings were not enough. He said the engine light would come on as well as others, the engine would start knocking as well. THEN you get to the side of the road. I told him as I’m going to state here, that is the most asinine thing I have every heard! So essentially, before Kia will replace my engine, I have to possibly kill myself, any passengers and any other drivers on the road first? What if I’m in heavy highway traffic and cannot get over, cannot get to an inside grassy area or shoulder and my car just stops? He said his hands were tied unless these things happened.

Corrective Action:

After inspection, the service agent, Jeff, came and informed me there was “good news and not so good news”. Good news - He said there was a 999,999-mile warranty on the engine for the oil pressure stick problem. The not so good news is that Kia will not replace the engine until it locks. I was shocked to say the least. I asked him, how in the hell is that safe? Why isn’t the fact that the car started shutting down on me (power steering) enough of an indication that it needs to be replaced? That along with the amounts of oil I’ve had to replace. All the years I’ve had my Kia, I’ve NEVER had to add oil. He said those warnings were not enough. He said the engine light would come on as well as others, the engine would start knocking as well. THEN you get to the side of the road. I told him as I’m going to state here, that is the most asinine thing I have every heard! So essentially, before Kia will replace my engine, I have to possibly kill myself, any passengers and any other drivers on the road first? What if I’m in heavy highway traffic and cannot get over, cannot get to an inside grassy area or shoulder and my car just stops? He said his hands were tied unless these things happened.

Additional Notes:

After inspection, the service agent, Jeff, came and informed me there was “good news and not so good news”. Good news - He said there was a 999,999-mile warranty on the engine for the oil pressure stick problem. The not so good news is that Kia will not replace the engine until it locks. I was shocked to say the least. I asked him, how in the hell is that safe? Why isn’t the fact that the car started shutting down on me (power steering) enough of an indication that it needs to be replaced? That along with the amounts of oil I’ve had to replace. All the years I’ve had my Kia, I’ve NEVER had to add oil. He said those warnings were not enough. He said the engine light would come on as well as others, the engine would start knocking as well. THEN you get to the side of the road. I told him as I’m going to state here, that is the most asinine thing I have every heard! So essentially, before Kia will replace my engine, I have to possibly kill myself, any passengers and any other drivers on the road first? What if I’m in heavy highway traffic and cannot get over, cannot get to an inside grassy area or shoulder and my car just stops? He said his hands were tied unless these things happened.

Manufacturer: KIA
Mfg Campaign: 11546873
Notice Date: Sep 27, 2023
Recall Date: Sep 27, 2023
Kia America, Inc.
Campaign: 11546873 Other
Sep 27, 2023
Defect Description:

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Potential Consequences:

After inspection, the service agent, Jeff, came and informed me there was “good news and not so good news”. Good news - He said there was a 999,999-mile warranty on the engine for the oil pressure stick problem. The not so good news is that Kia will not replace the engine until it locks. I was shocked to say the least. I asked him, how in the hell is that safe? Why isn’t the fact that the car started shutting down on me (power steering) enough of an indication that it needs to be replaced? That along with the amounts of oil I’ve had to replace. All the years I’ve had my Kia, I’ve NEVER had to add oil. He said those warnings were not enough. He said the engine light would come on as well as others, the engine would start knocking as well. THEN you get to the side of the road. I told him as I’m going to state here, that is the most asinine thing I have every heard! So essentially, before Kia will replace my engine, I have to possibly kill myself, any passengers and any other drivers on the road first? What if I’m in heavy highway traffic and cannot get over, cannot get to an inside grassy area or shoulder and my car just stops? He said his hands were tied unless these things happened.

Corrective Action:

After inspection, the service agent, Jeff, came and informed me there was “good news and not so good news”. Good news - He said there was a 999,999-mile warranty on the engine for the oil pressure stick problem. The not so good news is that Kia will not replace the engine until it locks. I was shocked to say the least. I asked him, how in the hell is that safe? Why isn’t the fact that the car started shutting down on me (power steering) enough of an indication that it needs to be replaced? That along with the amounts of oil I’ve had to replace. All the years I’ve had my Kia, I’ve NEVER had to add oil. He said those warnings were not enough. He said the engine light would come on as well as others, the engine would start knocking as well. THEN you get to the side of the road. I told him as I’m going to state here, that is the most asinine thing I have every heard! So essentially, before Kia will replace my engine, I have to possibly kill myself, any passengers and any other drivers on the road first? What if I’m in heavy highway traffic and cannot get over, cannot get to an inside grassy area or shoulder and my car just stops? He said his hands were tied unless these things happened.

Additional Notes:

After inspection, the service agent, Jeff, came and informed me there was “good news and not so good news”. Good news - He said there was a 999,999-mile warranty on the engine for the oil pressure stick problem. The not so good news is that Kia will not replace the engine until it locks. I was shocked to say the least. I asked him, how in the hell is that safe? Why isn’t the fact that the car started shutting down on me (power steering) enough of an indication that it needs to be replaced? That along with the amounts of oil I’ve had to replace. All the years I’ve had my Kia, I’ve NEVER had to add oil. He said those warnings were not enough. He said the engine light would come on as well as others, the engine would start knocking as well. THEN you get to the side of the road. I told him as I’m going to state here, that is the most asinine thing I have every heard! So essentially, before Kia will replace my engine, I have to possibly kill myself, any passengers and any other drivers on the road first? What if I’m in heavy highway traffic and cannot get over, cannot get to an inside grassy area or shoulder and my car just stops? He said his hands were tied unless these things happened.

Manufacturer: KIA
Mfg Campaign: 11546873
Notice Date: Sep 27, 2023
Recall Date: Sep 27, 2023
Kia America, Inc.
Campaign: 11545609 Other
Sep 20, 2023
Defect Description:

STEERING

Potential Consequences:

On 9/14/2023 I stopped at an intersection to wait for traffic to clear. Upon entering the intersection a large yellow warning notification indicating a problem with the steering system was illuminated. Simultaneously the power steering system was apparently disabled. I was only able to steer the car with great effort. Fortunately I was stopped just before this happened so I was going less than 5 MPH. I continued to a parking lot where I was able to stop safely. I parked, shut off the vehicle, and restarted. The yellow warning notification was cleared the power steering returned to normal function. The problem has not returned in more than 50 miles of subsequent driving. There was no accident as a result of this failure. On 9/24/2023 the vehicle was taken to a Kia dealership. They diagnosed the problem as a "cs126008 steering angle sensor circuit / c126002 steering angle sensor circuit / torque sensor error". To fix this problem it was recommended to replace the complete steering column with motor and module. As this is not covered by warranty I intend to maintain control of the replaced components.

Corrective Action:

On 9/14/2023 I stopped at an intersection to wait for traffic to clear. Upon entering the intersection a large yellow warning notification indicating a problem with the steering system was illuminated. Simultaneously the power steering system was apparently disabled. I was only able to steer the car with great effort. Fortunately I was stopped just before this happened so I was going less than 5 MPH. I continued to a parking lot where I was able to stop safely. I parked, shut off the vehicle, and restarted. The yellow warning notification was cleared the power steering returned to normal function. The problem has not returned in more than 50 miles of subsequent driving. There was no accident as a result of this failure. On 9/24/2023 the vehicle was taken to a Kia dealership. They diagnosed the problem as a "cs126008 steering angle sensor circuit / c126002 steering angle sensor circuit / torque sensor error". To fix this problem it was recommended to replace the complete steering column with motor and module. As this is not covered by warranty I intend to maintain control of the replaced components.

Additional Notes:

On 9/14/2023 I stopped at an intersection to wait for traffic to clear. Upon entering the intersection a large yellow warning notification indicating a problem with the steering system was illuminated. Simultaneously the power steering system was apparently disabled. I was only able to steer the car with great effort. Fortunately I was stopped just before this happened so I was going less than 5 MPH. I continued to a parking lot where I was able to stop safely. I parked, shut off the vehicle, and restarted. The yellow warning notification was cleared the power steering returned to normal function. The problem has not returned in more than 50 miles of subsequent driving. There was no accident as a result of this failure. On 9/24/2023 the vehicle was taken to a Kia dealership. They diagnosed the problem as a "cs126008 steering angle sensor circuit / c126002 steering angle sensor circuit / torque sensor error". To fix this problem it was recommended to replace the complete steering column with motor and module. As this is not covered by warranty I intend to maintain control of the replaced components.

Manufacturer: KIA
Mfg Campaign: 11545609
Notice Date: Sep 20, 2023
Recall Date: Sep 20, 2023
Kia America, Inc.
Campaign: 11542579 Other
Sep 5, 2023
Defect Description:

STEERING

Potential Consequences:

Clunking and sticking steering wheel due to rubber coupling that connects electric steering motor to steering column disintegrates. The dealer acknowledges that there is a mass wide issue with this component failure, but says it is not covered under warranty past 60k miles, nor is there a recall, but there are TSB’s regarding it. This problem clearly puts drivers of these vehicles and surrounding motorist in danger of head on collisions.

Corrective Action:

Clunking and sticking steering wheel due to rubber coupling that connects electric steering motor to steering column disintegrates. The dealer acknowledges that there is a mass wide issue with this component failure, but says it is not covered under warranty past 60k miles, nor is there a recall, but there are TSB’s regarding it. This problem clearly puts drivers of these vehicles and surrounding motorist in danger of head on collisions.

Additional Notes:

Clunking and sticking steering wheel due to rubber coupling that connects electric steering motor to steering column disintegrates. The dealer acknowledges that there is a mass wide issue with this component failure, but says it is not covered under warranty past 60k miles, nor is there a recall, but there are TSB’s regarding it. This problem clearly puts drivers of these vehicles and surrounding motorist in danger of head on collisions.

Manufacturer: KIA
Mfg Campaign: 11542579
Notice Date: Sep 5, 2023
Recall Date: Sep 5, 2023
Kia America, Inc.
Campaign: 11540830 Other
Aug 25, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

While driving at night, the headlights turn off by themselves randomly. The lights need to be turned to off and back on to get them to turn back on. Driving with no lights in an area with no streetlamps obviously could result in an accident. It has not yet been inspected by anyone yet, but a check is scheduled. There were no warning lamps, messages, etc. when the lights turned off. Not a safety concern, but seems related: On another occasion, the car had been parked and locked for hours with the engine off, and the parking lights turned on and remained on until manually shut to off. They did not turn off by a remote unlock and lock.

Corrective Action:

While driving at night, the headlights turn off by themselves randomly. The lights need to be turned to off and back on to get them to turn back on. Driving with no lights in an area with no streetlamps obviously could result in an accident. It has not yet been inspected by anyone yet, but a check is scheduled. There were no warning lamps, messages, etc. when the lights turned off. Not a safety concern, but seems related: On another occasion, the car had been parked and locked for hours with the engine off, and the parking lights turned on and remained on until manually shut to off. They did not turn off by a remote unlock and lock.

Additional Notes:

While driving at night, the headlights turn off by themselves randomly. The lights need to be turned to off and back on to get them to turn back on. Driving with no lights in an area with no streetlamps obviously could result in an accident. It has not yet been inspected by anyone yet, but a check is scheduled. There were no warning lamps, messages, etc. when the lights turned off. Not a safety concern, but seems related: On another occasion, the car had been parked and locked for hours with the engine off, and the parking lights turned on and remained on until manually shut to off. They did not turn off by a remote unlock and lock.

Manufacturer: KIA
Mfg Campaign: 11540830
Notice Date: Aug 25, 2023
Recall Date: Aug 25, 2023
Kia America, Inc.
Campaign: 11540830 Other
Aug 25, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While driving at night, the headlights turn off by themselves randomly. The lights need to be turned to off and back on to get them to turn back on. Driving with no lights in an area with no streetlamps obviously could result in an accident. It has not yet been inspected by anyone yet, but a check is scheduled. There were no warning lamps, messages, etc. when the lights turned off. Not a safety concern, but seems related: On another occasion, the car had been parked and locked for hours with the engine off, and the parking lights turned on and remained on until manually shut to off. They did not turn off by a remote unlock and lock.

Corrective Action:

While driving at night, the headlights turn off by themselves randomly. The lights need to be turned to off and back on to get them to turn back on. Driving with no lights in an area with no streetlamps obviously could result in an accident. It has not yet been inspected by anyone yet, but a check is scheduled. There were no warning lamps, messages, etc. when the lights turned off. Not a safety concern, but seems related: On another occasion, the car had been parked and locked for hours with the engine off, and the parking lights turned on and remained on until manually shut to off. They did not turn off by a remote unlock and lock.

Additional Notes:

While driving at night, the headlights turn off by themselves randomly. The lights need to be turned to off and back on to get them to turn back on. Driving with no lights in an area with no streetlamps obviously could result in an accident. It has not yet been inspected by anyone yet, but a check is scheduled. There were no warning lamps, messages, etc. when the lights turned off. Not a safety concern, but seems related: On another occasion, the car had been parked and locked for hours with the engine off, and the parking lights turned on and remained on until manually shut to off. They did not turn off by a remote unlock and lock.

Manufacturer: KIA
Mfg Campaign: 11540830
Notice Date: Aug 25, 2023
Recall Date: Aug 25, 2023
Kia America, Inc.
Campaign: 11539746 Other
Aug 21, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

When the heads lights are in Auto Mode and driving at night, the head lights will just go out. This has happened 4 times now and is very dangerous. I need KIA to fix this problem. I have a 2018 KIA Sorento and I've seen where others have had the same problem with 2017 & 2018 Sorento's. The lights going out at night while my wife is driving is extremely dangerous. This just happens with no warning. Please Fix.

Corrective Action:

When the heads lights are in Auto Mode and driving at night, the head lights will just go out. This has happened 4 times now and is very dangerous. I need KIA to fix this problem. I have a 2018 KIA Sorento and I've seen where others have had the same problem with 2017 & 2018 Sorento's. The lights going out at night while my wife is driving is extremely dangerous. This just happens with no warning. Please Fix.

Additional Notes:

When the heads lights are in Auto Mode and driving at night, the head lights will just go out. This has happened 4 times now and is very dangerous. I need KIA to fix this problem. I have a 2018 KIA Sorento and I've seen where others have had the same problem with 2017 & 2018 Sorento's. The lights going out at night while my wife is driving is extremely dangerous. This just happens with no warning. Please Fix.

Manufacturer: KIA
Mfg Campaign: 11539746
Notice Date: Aug 21, 2023
Recall Date: Aug 21, 2023
Kia America, Inc.
Campaign: 11537023 Other
Aug 7, 2023
Defect Description:

ENGINE

Potential Consequences:

The car stalls any where when the temp is over 108 degrees, i have to wait about two minutes and it will start, sometimes it cranks then it starts, no codes come on the code reader. It has never happen since i bought the car 5 years ago. The car is not over heating, it stays on the same temp and no antifreeze comes out.

Corrective Action:

The car stalls any where when the temp is over 108 degrees, i have to wait about two minutes and it will start, sometimes it cranks then it starts, no codes come on the code reader. It has never happen since i bought the car 5 years ago. The car is not over heating, it stays on the same temp and no antifreeze comes out.

Additional Notes:

The car stalls any where when the temp is over 108 degrees, i have to wait about two minutes and it will start, sometimes it cranks then it starts, no codes come on the code reader. It has never happen since i bought the car 5 years ago. The car is not over heating, it stays on the same temp and no antifreeze comes out.

Manufacturer: KIA
Mfg Campaign: 11537023
Notice Date: Aug 7, 2023
Recall Date: Aug 7, 2023
Kia America, Inc.
Campaign: 11536191 Other
Aug 2, 2023
Defect Description:

AIR BAGS

Potential Consequences:

My passenger occupancy sensor needs to be replaced. I Can not afford the $1170 Kia is charging. My car’s warranty expired in March. The passenger air bag light came on in the ending of July 2023. I tried reaching out to Kia but with no help. They said I have to pay out of pocket. I am really concerned for the safety of my family.

Corrective Action:

My passenger occupancy sensor needs to be replaced. I Can not afford the $1170 Kia is charging. My car’s warranty expired in March. The passenger air bag light came on in the ending of July 2023. I tried reaching out to Kia but with no help. They said I have to pay out of pocket. I am really concerned for the safety of my family.

Additional Notes:

My passenger occupancy sensor needs to be replaced. I Can not afford the $1170 Kia is charging. My car’s warranty expired in March. The passenger air bag light came on in the ending of July 2023. I tried reaching out to Kia but with no help. They said I have to pay out of pocket. I am really concerned for the safety of my family.

Manufacturer: KIA
Mfg Campaign: 11536191
Notice Date: Aug 2, 2023
Recall Date: Aug 2, 2023
Kia America, Inc.
Campaign: 11534528 Other
Jul 26, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2018 Kia Sorento. The contact stated that oil needing to be added the engine every two weeks. The contact stated that the check engine warning light was illuminated. The contact called the local dealer and made them aware of the failure. The dealer informed the contact that an oil consumption test needed to be performed. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 81,136.

Corrective Action:

The contact owns a 2018 Kia Sorento. The contact stated that oil needing to be added the engine every two weeks. The contact stated that the check engine warning light was illuminated. The contact called the local dealer and made them aware of the failure. The dealer informed the contact that an oil consumption test needed to be performed. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 81,136.

Additional Notes:

The contact owns a 2018 Kia Sorento. The contact stated that oil needing to be added the engine every two weeks. The contact stated that the check engine warning light was illuminated. The contact called the local dealer and made them aware of the failure. The dealer informed the contact that an oil consumption test needed to be performed. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 81,136.

Manufacturer: KIA
Mfg Campaign: 11534528
Notice Date: Jul 26, 2023
Recall Date: Jul 26, 2023
Kia America, Inc.
Campaign: 11534406 Other
Jul 25, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The Pearl white paint is peeling off and has been for awhile. It’s getting worse.

Corrective Action:

The Pearl white paint is peeling off and has been for awhile. It’s getting worse.

Additional Notes:

The Pearl white paint is peeling off and has been for awhile. It’s getting worse.

Manufacturer: KIA
Mfg Campaign: 11534406
Notice Date: Jul 25, 2023
Recall Date: Jul 25, 2023
Kia America, Inc.
Campaign: 11531953 Other
Jul 13, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Headlight automatic sensor is failing. When lights are switched to auto mode, the headlights will randomly turn on and off while driving, regardless of outside lighting conditions. Alternatively, the lights will come on without prompting when the car is turned off & parked in a driveway at night.

Corrective Action:

Headlight automatic sensor is failing. When lights are switched to auto mode, the headlights will randomly turn on and off while driving, regardless of outside lighting conditions. Alternatively, the lights will come on without prompting when the car is turned off & parked in a driveway at night.

Additional Notes:

Headlight automatic sensor is failing. When lights are switched to auto mode, the headlights will randomly turn on and off while driving, regardless of outside lighting conditions. Alternatively, the lights will come on without prompting when the car is turned off & parked in a driveway at night.

Manufacturer: KIA
Mfg Campaign: 11531953
Notice Date: Jul 13, 2023
Recall Date: Jul 13, 2023

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