Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC167
Recall Date: Sep 21, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC159
Recall Date: Dec 8, 2017
Consumer Complaints
264 ComplaintsKia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The passenger side headlight has been reinstalled 8 times. The dealership has replaced it and we have replaced it several times. The light goes out constantly and is costing me a fortune to replace as well as possible traffic tickets. The headlights turn off also when in automatic mode. Please recall this vehicle and have this safety and expensive issue fixed. This issue has been going on several months now. The dealership does not provide a permanent solution. This is a defect.
Corrective Action:
The passenger side headlight has been reinstalled 8 times. The dealership has replaced it and we have replaced it several times. The light goes out constantly and is costing me a fortune to replace as well as possible traffic tickets. The headlights turn off also when in automatic mode. Please recall this vehicle and have this safety and expensive issue fixed. This issue has been going on several months now. The dealership does not provide a permanent solution. This is a defect.
Additional Notes:
The passenger side headlight has been reinstalled 8 times. The dealership has replaced it and we have replaced it several times. The light goes out constantly and is costing me a fortune to replace as well as possible traffic tickets. The headlights turn off also when in automatic mode. Please recall this vehicle and have this safety and expensive issue fixed. This issue has been going on several months now. The dealership does not provide a permanent solution. This is a defect.
Mfg Campaign: 11577535
Recall Date: Mar 15, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving home from work when vehicle downshifted while on the interstate. I continued to drive and tried to accelerate but again the vehicle downshifted. I was able to drive home by not going over 50 miles per hour.
Corrective Action:
I was driving home from work when vehicle downshifted while on the interstate. I continued to drive and tried to accelerate but again the vehicle downshifted. I was able to drive home by not going over 50 miles per hour.
Additional Notes:
I was driving home from work when vehicle downshifted while on the interstate. I continued to drive and tried to accelerate but again the vehicle downshifted. I was able to drive home by not going over 50 miles per hour.
Mfg Campaign: 11575652
Recall Date: Mar 5, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine failure
Corrective Action:
Engine failure
Additional Notes:
Engine failure
Mfg Campaign: 11575670
Recall Date: Mar 5, 2024
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The passenger airbag light remains on even when someone is sitting in it. Also the airbag on the front passenger side has made my dashboard split open. Which if it fully comes open can make the airbag full explode causing harm to the person in the front seat and potentially causing an accident due to a premature expulsion of the airbag.
Corrective Action:
The passenger airbag light remains on even when someone is sitting in it. Also the airbag on the front passenger side has made my dashboard split open. Which if it fully comes open can make the airbag full explode causing harm to the person in the front seat and potentially causing an accident due to a premature expulsion of the airbag.
Additional Notes:
The passenger airbag light remains on even when someone is sitting in it. Also the airbag on the front passenger side has made my dashboard split open. Which if it fully comes open can make the airbag full explode causing harm to the person in the front seat and potentially causing an accident due to a premature expulsion of the airbag.
Mfg Campaign: 11574724
Recall Date: Feb 29, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The exterior paint of the vehicle is peeling off to the point where the metal of the car is visible. The vehicle has the Special White Pearl SWP paint code, and it is peeling off in different areas all across the vehicle. Also, the dash has cracked, in both the driver and passenger's side. The use of those foil accordions to protect the dash has been in use since purchased back in 2018, but it still cracked.
Corrective Action:
The exterior paint of the vehicle is peeling off to the point where the metal of the car is visible. The vehicle has the Special White Pearl SWP paint code, and it is peeling off in different areas all across the vehicle. Also, the dash has cracked, in both the driver and passenger's side. The use of those foil accordions to protect the dash has been in use since purchased back in 2018, but it still cracked.
Additional Notes:
The exterior paint of the vehicle is peeling off to the point where the metal of the car is visible. The vehicle has the Special White Pearl SWP paint code, and it is peeling off in different areas all across the vehicle. Also, the dash has cracked, in both the driver and passenger's side. The use of those foil accordions to protect the dash has been in use since purchased back in 2018, but it still cracked.
Mfg Campaign: 11574344
Recall Date: Feb 27, 2024
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My lights keep going out as I`m driving at night time so i can not go any where at night time I was almost hit head on this the second time this happened when I called Kia 3 times now the dealer i purchased it at they keep giving me a run around I have the extended warranty also electrical warranty which i paid extra for they still want to tell me these things aren`t covered.My vehicale has not had any of the software updates. I have tried calling a Kia dealer closer to my home I get told i have to go were i purchased my Kia
Corrective Action:
My lights keep going out as I`m driving at night time so i can not go any where at night time I was almost hit head on this the second time this happened when I called Kia 3 times now the dealer i purchased it at they keep giving me a run around I have the extended warranty also electrical warranty which i paid extra for they still want to tell me these things aren`t covered.My vehicale has not had any of the software updates. I have tried calling a Kia dealer closer to my home I get told i have to go were i purchased my Kia
Additional Notes:
My lights keep going out as I`m driving at night time so i can not go any where at night time I was almost hit head on this the second time this happened when I called Kia 3 times now the dealer i purchased it at they keep giving me a run around I have the extended warranty also electrical warranty which i paid extra for they still want to tell me these things aren`t covered.My vehicale has not had any of the software updates. I have tried calling a Kia dealer closer to my home I get told i have to go were i purchased my Kia
Mfg Campaign: 11572974
Recall Date: Feb 20, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving, heard a LOUD noise like a large rock hit the top of my 2018 kia sorento SXL, which I just purchased four days ago with 44,441 miles on it~ when I stopped to inspect the panorama sunroof, front panel was shattered could see no impact point of a rock or anything hitting it- researching online seems this happens a lot to Kia vehicles with a panorama sunroof. Also Hyundai and BMW ~seems there is a defect in the material with this occurring for no apparent reason in different weather conditions -garage kept or whatever ~ also read where a repair man stated to a customer plan on it happening again in a year~ lot of sorento issues with this problem- I could have wrecked my car- when exploded it was loud and frightening- just occurred yesterday, so have not reported it to manufacturer -insurance company- anyone With all the complaints from 2011-present it should have already been a recall or the problem fixed
Corrective Action:
While driving, heard a LOUD noise like a large rock hit the top of my 2018 kia sorento SXL, which I just purchased four days ago with 44,441 miles on it~ when I stopped to inspect the panorama sunroof, front panel was shattered could see no impact point of a rock or anything hitting it- researching online seems this happens a lot to Kia vehicles with a panorama sunroof. Also Hyundai and BMW ~seems there is a defect in the material with this occurring for no apparent reason in different weather conditions -garage kept or whatever ~ also read where a repair man stated to a customer plan on it happening again in a year~ lot of sorento issues with this problem- I could have wrecked my car- when exploded it was loud and frightening- just occurred yesterday, so have not reported it to manufacturer -insurance company- anyone With all the complaints from 2011-present it should have already been a recall or the problem fixed
Additional Notes:
While driving, heard a LOUD noise like a large rock hit the top of my 2018 kia sorento SXL, which I just purchased four days ago with 44,441 miles on it~ when I stopped to inspect the panorama sunroof, front panel was shattered could see no impact point of a rock or anything hitting it- researching online seems this happens a lot to Kia vehicles with a panorama sunroof. Also Hyundai and BMW ~seems there is a defect in the material with this occurring for no apparent reason in different weather conditions -garage kept or whatever ~ also read where a repair man stated to a customer plan on it happening again in a year~ lot of sorento issues with this problem- I could have wrecked my car- when exploded it was loud and frightening- just occurred yesterday, so have not reported it to manufacturer -insurance company- anyone With all the complaints from 2011-present it should have already been a recall or the problem fixed
Mfg Campaign: 11571009
Recall Date: Feb 9, 2024
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
While driving, heard a LOUD noise like a large rock hit the top of my 2018 kia sorento SXL, which I just purchased four days ago with 44,441 miles on it~ when I stopped to inspect the panorama sunroof, front panel was shattered could see no impact point of a rock or anything hitting it- researching online seems this happens a lot to Kia vehicles with a panorama sunroof. Also Hyundai and BMW ~seems there is a defect in the material with this occurring for no apparent reason in different weather conditions -garage kept or whatever ~ also read where a repair man stated to a customer plan on it happening again in a year~ lot of sorento issues with this problem- I could have wrecked my car- when exploded it was loud and frightening- just occurred yesterday, so have not reported it to manufacturer -insurance company- anyone With all the complaints from 2011-present it should have already been a recall or the problem fixed
Corrective Action:
While driving, heard a LOUD noise like a large rock hit the top of my 2018 kia sorento SXL, which I just purchased four days ago with 44,441 miles on it~ when I stopped to inspect the panorama sunroof, front panel was shattered could see no impact point of a rock or anything hitting it- researching online seems this happens a lot to Kia vehicles with a panorama sunroof. Also Hyundai and BMW ~seems there is a defect in the material with this occurring for no apparent reason in different weather conditions -garage kept or whatever ~ also read where a repair man stated to a customer plan on it happening again in a year~ lot of sorento issues with this problem- I could have wrecked my car- when exploded it was loud and frightening- just occurred yesterday, so have not reported it to manufacturer -insurance company- anyone With all the complaints from 2011-present it should have already been a recall or the problem fixed
Additional Notes:
While driving, heard a LOUD noise like a large rock hit the top of my 2018 kia sorento SXL, which I just purchased four days ago with 44,441 miles on it~ when I stopped to inspect the panorama sunroof, front panel was shattered could see no impact point of a rock or anything hitting it- researching online seems this happens a lot to Kia vehicles with a panorama sunroof. Also Hyundai and BMW ~seems there is a defect in the material with this occurring for no apparent reason in different weather conditions -garage kept or whatever ~ also read where a repair man stated to a customer plan on it happening again in a year~ lot of sorento issues with this problem- I could have wrecked my car- when exploded it was loud and frightening- just occurred yesterday, so have not reported it to manufacturer -insurance company- anyone With all the complaints from 2011-present it should have already been a recall or the problem fixed
Mfg Campaign: 11571009
Recall Date: Feb 9, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving down the road my headlights will flash off and on randomly. I have auto headlights and when it’s in auto mode it will randomly flash off and on 1-2 times and keep repeating sometimes longer than others. When it’s just my drls that are on it does the same as well as the switch being all the way on it will do the same and when it happens I hear clicking coming from somewhere in the dash. Brought it in for the “recall” but Kia tells. Me it only goes to 150k miles. This is absolutely an issue that needs to be addressed and not at the consumers cost. I’m not the only one this is happening to. Please help
Corrective Action:
While driving down the road my headlights will flash off and on randomly. I have auto headlights and when it’s in auto mode it will randomly flash off and on 1-2 times and keep repeating sometimes longer than others. When it’s just my drls that are on it does the same as well as the switch being all the way on it will do the same and when it happens I hear clicking coming from somewhere in the dash. Brought it in for the “recall” but Kia tells. Me it only goes to 150k miles. This is absolutely an issue that needs to be addressed and not at the consumers cost. I’m not the only one this is happening to. Please help
Additional Notes:
While driving down the road my headlights will flash off and on randomly. I have auto headlights and when it’s in auto mode it will randomly flash off and on 1-2 times and keep repeating sometimes longer than others. When it’s just my drls that are on it does the same as well as the switch being all the way on it will do the same and when it happens I hear clicking coming from somewhere in the dash. Brought it in for the “recall” but Kia tells. Me it only goes to 150k miles. This is absolutely an issue that needs to be addressed and not at the consumers cost. I’m not the only one this is happening to. Please help
Mfg Campaign: 11571128
Recall Date: Feb 9, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Kia Sorento. The contact stated that while accelerating, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The mechanic completed a road test and indicated that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The contact stated that while driving at 65 MPH, the vehicle was shuddering, shaking, and then lost motive power and stalled. The check engine warning light was illuminated. The contact used a code reader and retrieved DTC code: P1326 (Permanent go Relay Stuck On). The vehicle was taken to an independent mechanic, who cleared the codes but informed the contact that the failure would continue and recommended an engine replacement. The contact stated that while driving at 70 MPH, the check engine warning light illuminated. There was a thumping noise detected from the engine. The contact reduced the speed to 40 MPH. The vehicle began to hesitate, sputtered, and failed to accelerate. The contact used a code reader and retrieved DTC code: P0302 (Cylinder Misfire). The manufacturer was contacted, and opened a case. The failure mileage was approximately 95,000.
Corrective Action:
The contact owns a 2018 Kia Sorento. The contact stated that while accelerating, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The mechanic completed a road test and indicated that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The contact stated that while driving at 65 MPH, the vehicle was shuddering, shaking, and then lost motive power and stalled. The check engine warning light was illuminated. The contact used a code reader and retrieved DTC code: P1326 (Permanent go Relay Stuck On). The vehicle was taken to an independent mechanic, who cleared the codes but informed the contact that the failure would continue and recommended an engine replacement. The contact stated that while driving at 70 MPH, the check engine warning light illuminated. There was a thumping noise detected from the engine. The contact reduced the speed to 40 MPH. The vehicle began to hesitate, sputtered, and failed to accelerate. The contact used a code reader and retrieved DTC code: P0302 (Cylinder Misfire). The manufacturer was contacted, and opened a case. The failure mileage was approximately 95,000.
Additional Notes:
The contact owns a 2018 Kia Sorento. The contact stated that while accelerating, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The mechanic completed a road test and indicated that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The contact stated that while driving at 65 MPH, the vehicle was shuddering, shaking, and then lost motive power and stalled. The check engine warning light was illuminated. The contact used a code reader and retrieved DTC code: P1326 (Permanent go Relay Stuck On). The vehicle was taken to an independent mechanic, who cleared the codes but informed the contact that the failure would continue and recommended an engine replacement. The contact stated that while driving at 70 MPH, the check engine warning light illuminated. There was a thumping noise detected from the engine. The contact reduced the speed to 40 MPH. The vehicle began to hesitate, sputtered, and failed to accelerate. The contact used a code reader and retrieved DTC code: P0302 (Cylinder Misfire). The manufacturer was contacted, and opened a case. The failure mileage was approximately 95,000.
Mfg Campaign: 11570707
Recall Date: Feb 8, 2024
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2018 Kia Sorento. The contact stated that while accelerating, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The mechanic completed a road test and indicated that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The contact stated that while driving at 65 MPH, the vehicle was shuddering, shaking, and then lost motive power and stalled. The check engine warning light was illuminated. The contact used a code reader and retrieved DTC code: P1326 (Permanent go Relay Stuck On). The vehicle was taken to an independent mechanic, who cleared the codes but informed the contact that the failure would continue and recommended an engine replacement. The contact stated that while driving at 70 MPH, the check engine warning light illuminated. There was a thumping noise detected from the engine. The contact reduced the speed to 40 MPH. The vehicle began to hesitate, sputtered, and failed to accelerate. The contact used a code reader and retrieved DTC code: P0302 (Cylinder Misfire). The manufacturer was contacted, and opened a case. The failure mileage was approximately 95,000.
Corrective Action:
The contact owns a 2018 Kia Sorento. The contact stated that while accelerating, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The mechanic completed a road test and indicated that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The contact stated that while driving at 65 MPH, the vehicle was shuddering, shaking, and then lost motive power and stalled. The check engine warning light was illuminated. The contact used a code reader and retrieved DTC code: P1326 (Permanent go Relay Stuck On). The vehicle was taken to an independent mechanic, who cleared the codes but informed the contact that the failure would continue and recommended an engine replacement. The contact stated that while driving at 70 MPH, the check engine warning light illuminated. There was a thumping noise detected from the engine. The contact reduced the speed to 40 MPH. The vehicle began to hesitate, sputtered, and failed to accelerate. The contact used a code reader and retrieved DTC code: P0302 (Cylinder Misfire). The manufacturer was contacted, and opened a case. The failure mileage was approximately 95,000.
Additional Notes:
The contact owns a 2018 Kia Sorento. The contact stated that while accelerating, there was an abnormal knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The mechanic completed a road test and indicated that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The contact stated that while driving at 65 MPH, the vehicle was shuddering, shaking, and then lost motive power and stalled. The check engine warning light was illuminated. The contact used a code reader and retrieved DTC code: P1326 (Permanent go Relay Stuck On). The vehicle was taken to an independent mechanic, who cleared the codes but informed the contact that the failure would continue and recommended an engine replacement. The contact stated that while driving at 70 MPH, the check engine warning light illuminated. There was a thumping noise detected from the engine. The contact reduced the speed to 40 MPH. The vehicle began to hesitate, sputtered, and failed to accelerate. The contact used a code reader and retrieved DTC code: P0302 (Cylinder Misfire). The manufacturer was contacted, and opened a case. The failure mileage was approximately 95,000.
Mfg Campaign: 11570707
Recall Date: Feb 8, 2024
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
When driving and turning the steering wheel in to a curve the steering wheel sticks and I have to jerk the wheel back this has occurred on separate occasions the latest today
Corrective Action:
When driving and turning the steering wheel in to a curve the steering wheel sticks and I have to jerk the wheel back this has occurred on separate occasions the latest today
Additional Notes:
When driving and turning the steering wheel in to a curve the steering wheel sticks and I have to jerk the wheel back this has occurred on separate occasions the latest today
Mfg Campaign: 11568620
Recall Date: Jan 29, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Excessive oil consumption, burning oil
Corrective Action:
Excessive oil consumption, burning oil
Additional Notes:
Excessive oil consumption, burning oil
Mfg Campaign: 11566894
Recall Date: Jan 22, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The whole engine needs replaced without warning. I have been driving it with oil spraying, a hole in engine and not sound or engine light or anything as a warning. Very unsafe and many others in the same boat.
Corrective Action:
The whole engine needs replaced without warning. I have been driving it with oil spraying, a hole in engine and not sound or engine light or anything as a warning. Very unsafe and many others in the same boat.
Additional Notes:
The whole engine needs replaced without warning. I have been driving it with oil spraying, a hole in engine and not sound or engine light or anything as a warning. Very unsafe and many others in the same boat.
Mfg Campaign: 11564568
Recall Date: Jan 10, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When signaling a left turn, my right signal flashes before flashing the left signal.
Corrective Action:
When signaling a left turn, my right signal flashes before flashing the left signal.
Additional Notes:
When signaling a left turn, my right signal flashes before flashing the left signal.
Mfg Campaign: 11559547
Recall Date: Dec 11, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When signaling a left turn, my right signal flashes before flashing the left signal.
Corrective Action:
When signaling a left turn, my right signal flashes before flashing the left signal.
Additional Notes:
When signaling a left turn, my right signal flashes before flashing the left signal.
Mfg Campaign: 11559547
Recall Date: Dec 11, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had the anti-theft update installed in August which was supposed to prevent the car from being stolen by lengthening the alarm and making it so the car would not start without the key. My car was still stolen in November.
Corrective Action:
I had the anti-theft update installed in August which was supposed to prevent the car from being stolen by lengthening the alarm and making it so the car would not start without the key. My car was still stolen in November.
Additional Notes:
I had the anti-theft update installed in August which was supposed to prevent the car from being stolen by lengthening the alarm and making it so the car would not start without the key. My car was still stolen in November.
Mfg Campaign: 11558238
Recall Date: Dec 3, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I had the anti-theft update installed in August which was supposed to prevent the car from being stolen by lengthening the alarm and making it so the car would not start without the key. My car was still stolen in November.
Corrective Action:
I had the anti-theft update installed in August which was supposed to prevent the car from being stolen by lengthening the alarm and making it so the car would not start without the key. My car was still stolen in November.
Additional Notes:
I had the anti-theft update installed in August which was supposed to prevent the car from being stolen by lengthening the alarm and making it so the car would not start without the key. My car was still stolen in November.
Mfg Campaign: 11558238
Recall Date: Dec 3, 2023
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Kia Sorento. The contact stated while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the engine had sustained a loss of compression in cylinder #4, and oil had leaked onto the spark plugs. The contact was advised that the engine was faulty, but no repairs would be made until the engine rods had failed. The manufacturer was notified of the failure and confirmed the instructions provided by the dealer. The failure mileage was 138,500
Corrective Action:
The contact owns a 2018 Kia Sorento. The contact stated while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the engine had sustained a loss of compression in cylinder #4, and oil had leaked onto the spark plugs. The contact was advised that the engine was faulty, but no repairs would be made until the engine rods had failed. The manufacturer was notified of the failure and confirmed the instructions provided by the dealer. The failure mileage was 138,500
Additional Notes:
The contact owns a 2018 Kia Sorento. The contact stated while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the engine had sustained a loss of compression in cylinder #4, and oil had leaked onto the spark plugs. The contact was advised that the engine was faulty, but no repairs would be made until the engine rods had failed. The manufacturer was notified of the failure and confirmed the instructions provided by the dealer. The failure mileage was 138,500
Mfg Campaign: 11556118
Recall Date: Nov 20, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When using my blinkers my headlights go out while the lights are in Auto mode. This is very dangerous as my headlights have gone out several times while driving in the dark.
Corrective Action:
When using my blinkers my headlights go out while the lights are in Auto mode. This is very dangerous as my headlights have gone out several times while driving in the dark.
Additional Notes:
When using my blinkers my headlights go out while the lights are in Auto mode. This is very dangerous as my headlights have gone out several times while driving in the dark.
Mfg Campaign: 11555258
Recall Date: Nov 15, 2023
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