Complaints & Recalls
Official Safety Recalls - Important!
26 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue vehicles. The driver and front passenger seat belt pretensioners may have been incorrectly manufactured, which can cause the seat belts to not properly restrain occupants. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection," 209, "Seat Belt Assemblies," and 210 "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD105
Recall Date: Feb 28, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD103, PD104, PMA34
Recall Date: Feb 27, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Nissan Rogue vehicles. The fastener in the rear seat belt anchor attachment points may not have been tightened properly and can loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov
Mfg Campaign: PC978, PC979
Recall Date: May 25, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC966, PC967
Recall Date: Apr 13, 2023
Consumer Complaints
413 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Electronic parking system warning light is ON on four separate dates(12/29/2023, 03/20/2024, 03/28/2024, 04/17/2024). I have video recording as evidence that the warning light is ON. It is a safety risk because it is suppose to be an emergency brake. Took it to the delearship to be inspected multiple times and as of right now, there has been NO resolution. Even the engineer still can’t find a solution to fix it. The manufacturer has been informed.
Corrective Action:
Electronic parking system warning light is ON on four separate dates(12/29/2023, 03/20/2024, 03/28/2024, 04/17/2024). I have video recording as evidence that the warning light is ON. It is a safety risk because it is suppose to be an emergency brake. Took it to the delearship to be inspected multiple times and as of right now, there has been NO resolution. Even the engineer still can’t find a solution to fix it. The manufacturer has been informed.
Additional Notes:
Electronic parking system warning light is ON on four separate dates(12/29/2023, 03/20/2024, 03/28/2024, 04/17/2024). I have video recording as evidence that the warning light is ON. It is a safety risk because it is suppose to be an emergency brake. Took it to the delearship to be inspected multiple times and as of right now, there has been NO resolution. Even the engineer still can’t find a solution to fix it. The manufacturer has been informed.
Mfg Campaign: 11587077
Recall Date: May 5, 2024
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Began a Dollar Rental Car rental on April 15th through April 25th. Around April 25th, I attempted to extend the rental. Error message on Dollar site said "... the location requires you to return the car to the renting location or to any corporately owned location on the agree to drop off date for technical inspection." Upon searching the vin - the car was under active recall, and the recall had not been remedied. I only found out because of the online web search on the NHTSA site. It appears the recall was issued Feb 28th, 2024, and then car was rented out prior to repairs.
Corrective Action:
Began a Dollar Rental Car rental on April 15th through April 25th. Around April 25th, I attempted to extend the rental. Error message on Dollar site said "... the location requires you to return the car to the renting location or to any corporately owned location on the agree to drop off date for technical inspection." Upon searching the vin - the car was under active recall, and the recall had not been remedied. I only found out because of the online web search on the NHTSA site. It appears the recall was issued Feb 28th, 2024, and then car was rented out prior to repairs.
Additional Notes:
Began a Dollar Rental Car rental on April 15th through April 25th. Around April 25th, I attempted to extend the rental. Error message on Dollar site said "... the location requires you to return the car to the renting location or to any corporately owned location on the agree to drop off date for technical inspection." Upon searching the vin - the car was under active recall, and the recall had not been remedied. I only found out because of the online web search on the NHTSA site. It appears the recall was issued Feb 28th, 2024, and then car was rented out prior to repairs.
Mfg Campaign: 11585879
Recall Date: Apr 29, 2024
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Panoramic moonroof exploded
Corrective Action:
Panoramic moonroof exploded
Additional Notes:
Panoramic moonroof exploded
Mfg Campaign: 11585097
Recall Date: Apr 24, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle had a no-start case. It wouldn't catch while turning over. It tried, it had sufficient battery and all operations were done properly like putting break pedal all the way down. Let car sit, opened the door, shut it and hit some other stuff and it started fine. Other people online seem to report similar cases where just leaving the vehicle makes it start.
Corrective Action:
The vehicle had a no-start case. It wouldn't catch while turning over. It tried, it had sufficient battery and all operations were done properly like putting break pedal all the way down. Let car sit, opened the door, shut it and hit some other stuff and it started fine. Other people online seem to report similar cases where just leaving the vehicle makes it start.
Additional Notes:
The vehicle had a no-start case. It wouldn't catch while turning over. It tried, it had sufficient battery and all operations were done properly like putting break pedal all the way down. Let car sit, opened the door, shut it and hit some other stuff and it started fine. Other people online seem to report similar cases where just leaving the vehicle makes it start.
Mfg Campaign: 11584543
Recall Date: Apr 22, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle had a no-start case. It wouldn't catch while turning over. It tried, it had sufficient battery and all operations were done properly like putting break pedal all the way down. Let car sit, opened the door, shut it and hit some other stuff and it started fine. Other people online seem to report similar cases where just leaving the vehicle makes it start.
Corrective Action:
The vehicle had a no-start case. It wouldn't catch while turning over. It tried, it had sufficient battery and all operations were done properly like putting break pedal all the way down. Let car sit, opened the door, shut it and hit some other stuff and it started fine. Other people online seem to report similar cases where just leaving the vehicle makes it start.
Additional Notes:
The vehicle had a no-start case. It wouldn't catch while turning over. It tried, it had sufficient battery and all operations were done properly like putting break pedal all the way down. Let car sit, opened the door, shut it and hit some other stuff and it started fine. Other people online seem to report similar cases where just leaving the vehicle makes it start.
Mfg Campaign: 11584543
Recall Date: Apr 22, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Twice while driving my Rogue it has gone into a limp mode. First time car was towed to Ted Russell Nissan and they found no code for problem ,an update was installed. Second time I drove car to same dealership and again no code was found. The have now had my car for 8 days and can’t get car to duplicate problem. I have to take grandchildren to daycare and pick them up. Both times the problem occurred I had just dropped off 1 year old. My safety was impacted because of the amount of traffic in the hours of dropping off and picking them up. The only ones who have checked vehicle is the dealership. There were no warning or any indication it was going to happen. The first date was [XXX] and the second was [XXX]. Car is still in shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Twice while driving my Rogue it has gone into a limp mode. First time car was towed to Ted Russell Nissan and they found no code for problem ,an update was installed. Second time I drove car to same dealership and again no code was found. The have now had my car for 8 days and can’t get car to duplicate problem. I have to take grandchildren to daycare and pick them up. Both times the problem occurred I had just dropped off 1 year old. My safety was impacted because of the amount of traffic in the hours of dropping off and picking them up. The only ones who have checked vehicle is the dealership. There were no warning or any indication it was going to happen. The first date was [XXX] and the second was [XXX]. Car is still in shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Twice while driving my Rogue it has gone into a limp mode. First time car was towed to Ted Russell Nissan and they found no code for problem ,an update was installed. Second time I drove car to same dealership and again no code was found. The have now had my car for 8 days and can’t get car to duplicate problem. I have to take grandchildren to daycare and pick them up. Both times the problem occurred I had just dropped off 1 year old. My safety was impacted because of the amount of traffic in the hours of dropping off and picking them up. The only ones who have checked vehicle is the dealership. There were no warning or any indication it was going to happen. The first date was [XXX] and the second was [XXX]. Car is still in shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11583535
Recall Date: Apr 17, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Twice while driving my Rogue it has gone into a limp mode. First time car was towed to Ted Russell Nissan and they found no code for problem ,an update was installed. Second time I drove car to same dealership and again no code was found. The have now had my car for 8 days and can’t get car to duplicate problem. I have to take grandchildren to daycare and pick them up. Both times the problem occurred I had just dropped off 1 year old. My safety was impacted because of the amount of traffic in the hours of dropping off and picking them up. The only ones who have checked vehicle is the dealership. There were no warning or any indication it was going to happen. The first date was [XXX] and the second was [XXX]. Car is still in shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Twice while driving my Rogue it has gone into a limp mode. First time car was towed to Ted Russell Nissan and they found no code for problem ,an update was installed. Second time I drove car to same dealership and again no code was found. The have now had my car for 8 days and can’t get car to duplicate problem. I have to take grandchildren to daycare and pick them up. Both times the problem occurred I had just dropped off 1 year old. My safety was impacted because of the amount of traffic in the hours of dropping off and picking them up. The only ones who have checked vehicle is the dealership. There were no warning or any indication it was going to happen. The first date was [XXX] and the second was [XXX]. Car is still in shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Twice while driving my Rogue it has gone into a limp mode. First time car was towed to Ted Russell Nissan and they found no code for problem ,an update was installed. Second time I drove car to same dealership and again no code was found. The have now had my car for 8 days and can’t get car to duplicate problem. I have to take grandchildren to daycare and pick them up. Both times the problem occurred I had just dropped off 1 year old. My safety was impacted because of the amount of traffic in the hours of dropping off and picking them up. The only ones who have checked vehicle is the dealership. There were no warning or any indication it was going to happen. The first date was [XXX] and the second was [XXX]. Car is still in shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11583535
Recall Date: Apr 17, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Twice while driving my Rogue it has gone into a limp mode. First time car was towed to Ted Russell Nissan and they found no code for problem ,an update was installed. Second time I drove car to same dealership and again no code was found. The have now had my car for 8 days and can’t get car to duplicate problem. I have to take grandchildren to daycare and pick them up. Both times the problem occurred I had just dropped off 1 year old. My safety was impacted because of the amount of traffic in the hours of dropping off and picking them up. The only ones who have checked vehicle is the dealership. There were no warning or any indication it was going to happen. The first date was [XXX] and the second was [XXX]. Car is still in shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Twice while driving my Rogue it has gone into a limp mode. First time car was towed to Ted Russell Nissan and they found no code for problem ,an update was installed. Second time I drove car to same dealership and again no code was found. The have now had my car for 8 days and can’t get car to duplicate problem. I have to take grandchildren to daycare and pick them up. Both times the problem occurred I had just dropped off 1 year old. My safety was impacted because of the amount of traffic in the hours of dropping off and picking them up. The only ones who have checked vehicle is the dealership. There were no warning or any indication it was going to happen. The first date was [XXX] and the second was [XXX]. Car is still in shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Twice while driving my Rogue it has gone into a limp mode. First time car was towed to Ted Russell Nissan and they found no code for problem ,an update was installed. Second time I drove car to same dealership and again no code was found. The have now had my car for 8 days and can’t get car to duplicate problem. I have to take grandchildren to daycare and pick them up. Both times the problem occurred I had just dropped off 1 year old. My safety was impacted because of the amount of traffic in the hours of dropping off and picking them up. The only ones who have checked vehicle is the dealership. There were no warning or any indication it was going to happen. The first date was [XXX] and the second was [XXX]. Car is still in shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11583535
Recall Date: Apr 17, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING THE CAR IN CERTAIN EXIT OF HWY THE CAR GIVES ME THE SIGN TO EXIT OUT AND SUDDENLY SHUTS THE GAS OFF AND SLOWS THE CAR ABOUT 20 TO 30 MILES IN 2 SECONDS , AFTER I PAST THE EXIT I REGAIN THE CONTROL OF THE GAS ACCELERATION , TOOK IT TO DEALER FOR REPAIR 3 TIMES MANAGER DROVE THE CAR AND WITNESS THE PROBLEM AND TOLD ME WE HAVE NO FIX FOR THIS PROBLEM. I CONTACTED NISSAN AND I HAVE Case # [XXX] AND THEY TOLD ME THEY CANNOT DO ANYTHING ABOUT IT AND THIS IS A VERY BAD SAFETY CONCERN AND THE CAR IS STILL ALMOST BRAND NEW PURCHASED ON [XXX] AND I HAVE ALL THE RECORDS FOR ALL THE ATTEMPTS TO REPAIR IT AND ITS UNDER WARRANTY AND I HAVE NO RESULTS AT ALL I THINK NISSAN IS AWARE BY THIS SAFETY ISSUE AND THEY ARE TRYING TO DENY IT UNTIL SO MANY PEOPLE WILL GET KILLED FROM THIS BAD PROBLEM . I JUST REPORTED TO THE BBB.GOV THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
WHILE DRIVING THE CAR IN CERTAIN EXIT OF HWY THE CAR GIVES ME THE SIGN TO EXIT OUT AND SUDDENLY SHUTS THE GAS OFF AND SLOWS THE CAR ABOUT 20 TO 30 MILES IN 2 SECONDS , AFTER I PAST THE EXIT I REGAIN THE CONTROL OF THE GAS ACCELERATION , TOOK IT TO DEALER FOR REPAIR 3 TIMES MANAGER DROVE THE CAR AND WITNESS THE PROBLEM AND TOLD ME WE HAVE NO FIX FOR THIS PROBLEM. I CONTACTED NISSAN AND I HAVE Case # [XXX] AND THEY TOLD ME THEY CANNOT DO ANYTHING ABOUT IT AND THIS IS A VERY BAD SAFETY CONCERN AND THE CAR IS STILL ALMOST BRAND NEW PURCHASED ON [XXX] AND I HAVE ALL THE RECORDS FOR ALL THE ATTEMPTS TO REPAIR IT AND ITS UNDER WARRANTY AND I HAVE NO RESULTS AT ALL I THINK NISSAN IS AWARE BY THIS SAFETY ISSUE AND THEY ARE TRYING TO DENY IT UNTIL SO MANY PEOPLE WILL GET KILLED FROM THIS BAD PROBLEM . I JUST REPORTED TO THE BBB.GOV THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
WHILE DRIVING THE CAR IN CERTAIN EXIT OF HWY THE CAR GIVES ME THE SIGN TO EXIT OUT AND SUDDENLY SHUTS THE GAS OFF AND SLOWS THE CAR ABOUT 20 TO 30 MILES IN 2 SECONDS , AFTER I PAST THE EXIT I REGAIN THE CONTROL OF THE GAS ACCELERATION , TOOK IT TO DEALER FOR REPAIR 3 TIMES MANAGER DROVE THE CAR AND WITNESS THE PROBLEM AND TOLD ME WE HAVE NO FIX FOR THIS PROBLEM. I CONTACTED NISSAN AND I HAVE Case # [XXX] AND THEY TOLD ME THEY CANNOT DO ANYTHING ABOUT IT AND THIS IS A VERY BAD SAFETY CONCERN AND THE CAR IS STILL ALMOST BRAND NEW PURCHASED ON [XXX] AND I HAVE ALL THE RECORDS FOR ALL THE ATTEMPTS TO REPAIR IT AND ITS UNDER WARRANTY AND I HAVE NO RESULTS AT ALL I THINK NISSAN IS AWARE BY THIS SAFETY ISSUE AND THEY ARE TRYING TO DENY IT UNTIL SO MANY PEOPLE WILL GET KILLED FROM THIS BAD PROBLEM . I JUST REPORTED TO THE BBB.GOV THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11581200
Recall Date: Apr 4, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING THE CAR IN CERTAIN EXIT OF HWY THE CAR GIVES ME THE SIGN TO EXIT OUT AND SUDDENLY SHUTS THE GAS OFF AND SLOWS THE CAR ABOUT 20 TO 30 MILES IN 2 SECONDS , AFTER I PAST THE EXIT I REGAIN THE CONTROL OF THE GAS ACCELERATION , TOOK IT TO DEALER FOR REPAIR 3 TIMES MANAGER DROVE THE CAR AND WITNESS THE PROBLEM AND TOLD ME WE HAVE NO FIX FOR THIS PROBLEM. I CONTACTED NISSAN AND I HAVE Case # [XXX] AND THEY TOLD ME THEY CANNOT DO ANYTHING ABOUT IT AND THIS IS A VERY BAD SAFETY CONCERN AND THE CAR IS STILL ALMOST BRAND NEW PURCHASED ON [XXX] AND I HAVE ALL THE RECORDS FOR ALL THE ATTEMPTS TO REPAIR IT AND ITS UNDER WARRANTY AND I HAVE NO RESULTS AT ALL I THINK NISSAN IS AWARE BY THIS SAFETY ISSUE AND THEY ARE TRYING TO DENY IT UNTIL SO MANY PEOPLE WILL GET KILLED FROM THIS BAD PROBLEM . I JUST REPORTED TO THE BBB.GOV THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
WHILE DRIVING THE CAR IN CERTAIN EXIT OF HWY THE CAR GIVES ME THE SIGN TO EXIT OUT AND SUDDENLY SHUTS THE GAS OFF AND SLOWS THE CAR ABOUT 20 TO 30 MILES IN 2 SECONDS , AFTER I PAST THE EXIT I REGAIN THE CONTROL OF THE GAS ACCELERATION , TOOK IT TO DEALER FOR REPAIR 3 TIMES MANAGER DROVE THE CAR AND WITNESS THE PROBLEM AND TOLD ME WE HAVE NO FIX FOR THIS PROBLEM. I CONTACTED NISSAN AND I HAVE Case # [XXX] AND THEY TOLD ME THEY CANNOT DO ANYTHING ABOUT IT AND THIS IS A VERY BAD SAFETY CONCERN AND THE CAR IS STILL ALMOST BRAND NEW PURCHASED ON [XXX] AND I HAVE ALL THE RECORDS FOR ALL THE ATTEMPTS TO REPAIR IT AND ITS UNDER WARRANTY AND I HAVE NO RESULTS AT ALL I THINK NISSAN IS AWARE BY THIS SAFETY ISSUE AND THEY ARE TRYING TO DENY IT UNTIL SO MANY PEOPLE WILL GET KILLED FROM THIS BAD PROBLEM . I JUST REPORTED TO THE BBB.GOV THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
WHILE DRIVING THE CAR IN CERTAIN EXIT OF HWY THE CAR GIVES ME THE SIGN TO EXIT OUT AND SUDDENLY SHUTS THE GAS OFF AND SLOWS THE CAR ABOUT 20 TO 30 MILES IN 2 SECONDS , AFTER I PAST THE EXIT I REGAIN THE CONTROL OF THE GAS ACCELERATION , TOOK IT TO DEALER FOR REPAIR 3 TIMES MANAGER DROVE THE CAR AND WITNESS THE PROBLEM AND TOLD ME WE HAVE NO FIX FOR THIS PROBLEM. I CONTACTED NISSAN AND I HAVE Case # [XXX] AND THEY TOLD ME THEY CANNOT DO ANYTHING ABOUT IT AND THIS IS A VERY BAD SAFETY CONCERN AND THE CAR IS STILL ALMOST BRAND NEW PURCHASED ON [XXX] AND I HAVE ALL THE RECORDS FOR ALL THE ATTEMPTS TO REPAIR IT AND ITS UNDER WARRANTY AND I HAVE NO RESULTS AT ALL I THINK NISSAN IS AWARE BY THIS SAFETY ISSUE AND THEY ARE TRYING TO DENY IT UNTIL SO MANY PEOPLE WILL GET KILLED FROM THIS BAD PROBLEM . I JUST REPORTED TO THE BBB.GOV THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11581200
Recall Date: Apr 4, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
WHILE DRIVING THE CAR IN CERTAIN EXIT OF HWY THE CAR GIVES ME THE SIGN TO EXIT OUT AND SUDDENLY SHUTS THE GAS OFF AND SLOWS THE CAR ABOUT 20 TO 30 MILES IN 2 SECONDS , AFTER I PAST THE EXIT I REGAIN THE CONTROL OF THE GAS ACCELERATION , TOOK IT TO DEALER FOR REPAIR 3 TIMES MANAGER DROVE THE CAR AND WITNESS THE PROBLEM AND TOLD ME WE HAVE NO FIX FOR THIS PROBLEM. I CONTACTED NISSAN AND I HAVE Case # [XXX] AND THEY TOLD ME THEY CANNOT DO ANYTHING ABOUT IT AND THIS IS A VERY BAD SAFETY CONCERN AND THE CAR IS STILL ALMOST BRAND NEW PURCHASED ON [XXX] AND I HAVE ALL THE RECORDS FOR ALL THE ATTEMPTS TO REPAIR IT AND ITS UNDER WARRANTY AND I HAVE NO RESULTS AT ALL I THINK NISSAN IS AWARE BY THIS SAFETY ISSUE AND THEY ARE TRYING TO DENY IT UNTIL SO MANY PEOPLE WILL GET KILLED FROM THIS BAD PROBLEM . I JUST REPORTED TO THE BBB.GOV THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
WHILE DRIVING THE CAR IN CERTAIN EXIT OF HWY THE CAR GIVES ME THE SIGN TO EXIT OUT AND SUDDENLY SHUTS THE GAS OFF AND SLOWS THE CAR ABOUT 20 TO 30 MILES IN 2 SECONDS , AFTER I PAST THE EXIT I REGAIN THE CONTROL OF THE GAS ACCELERATION , TOOK IT TO DEALER FOR REPAIR 3 TIMES MANAGER DROVE THE CAR AND WITNESS THE PROBLEM AND TOLD ME WE HAVE NO FIX FOR THIS PROBLEM. I CONTACTED NISSAN AND I HAVE Case # [XXX] AND THEY TOLD ME THEY CANNOT DO ANYTHING ABOUT IT AND THIS IS A VERY BAD SAFETY CONCERN AND THE CAR IS STILL ALMOST BRAND NEW PURCHASED ON [XXX] AND I HAVE ALL THE RECORDS FOR ALL THE ATTEMPTS TO REPAIR IT AND ITS UNDER WARRANTY AND I HAVE NO RESULTS AT ALL I THINK NISSAN IS AWARE BY THIS SAFETY ISSUE AND THEY ARE TRYING TO DENY IT UNTIL SO MANY PEOPLE WILL GET KILLED FROM THIS BAD PROBLEM . I JUST REPORTED TO THE BBB.GOV THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
WHILE DRIVING THE CAR IN CERTAIN EXIT OF HWY THE CAR GIVES ME THE SIGN TO EXIT OUT AND SUDDENLY SHUTS THE GAS OFF AND SLOWS THE CAR ABOUT 20 TO 30 MILES IN 2 SECONDS , AFTER I PAST THE EXIT I REGAIN THE CONTROL OF THE GAS ACCELERATION , TOOK IT TO DEALER FOR REPAIR 3 TIMES MANAGER DROVE THE CAR AND WITNESS THE PROBLEM AND TOLD ME WE HAVE NO FIX FOR THIS PROBLEM. I CONTACTED NISSAN AND I HAVE Case # [XXX] AND THEY TOLD ME THEY CANNOT DO ANYTHING ABOUT IT AND THIS IS A VERY BAD SAFETY CONCERN AND THE CAR IS STILL ALMOST BRAND NEW PURCHASED ON [XXX] AND I HAVE ALL THE RECORDS FOR ALL THE ATTEMPTS TO REPAIR IT AND ITS UNDER WARRANTY AND I HAVE NO RESULTS AT ALL I THINK NISSAN IS AWARE BY THIS SAFETY ISSUE AND THEY ARE TRYING TO DENY IT UNTIL SO MANY PEOPLE WILL GET KILLED FROM THIS BAD PROBLEM . I JUST REPORTED TO THE BBB.GOV THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11581200
Recall Date: Apr 4, 2024
Nissan North America, Inc.
Defect Description:
TIRES
Potential Consequences:
On [XXX], I bought a 2023 Nissan Rogue Platinum from Car Max, East Haven, CT with 15,500 miles on it, original tires. We noticed the Dunlap GrandTrek PT20 235/55R19 101V treads were warn for only 15,500 miles. Took the car on [XXX] to Town Fair Tire, Milford, CT to measure treads and they agreed that they were too warn for 15,500 miles. Their report showed remaining tread life FL-1, FR-1, RL-1, RR-1 and suggested I had one month left. I then took it to Paul Miller Nissan, Black Rock, CT [XXX] where their report showed "May require future attention" LF 5, RF 5, LR 4, RR 4 and said I WILL need tires before winter. Contacted Good Year claim number [XXX] and had the tires inspected by Jordan of Modern Tires, Shelton, CT who contacted Good Year after inspection. He got a response of tires not covered, too bad for you from Good Year. I'm [XXX] now because how can a 1 year old car with 15,500 miles need new tires? This is [XXX] (sorry) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I bought a 2023 Nissan Rogue Platinum from Car Max, East Haven, CT with 15,500 miles on it, original tires. We noticed the Dunlap GrandTrek PT20 235/55R19 101V treads were warn for only 15,500 miles. Took the car on [XXX] to Town Fair Tire, Milford, CT to measure treads and they agreed that they were too warn for 15,500 miles. Their report showed remaining tread life FL-1, FR-1, RL-1, RR-1 and suggested I had one month left. I then took it to Paul Miller Nissan, Black Rock, CT [XXX] where their report showed "May require future attention" LF 5, RF 5, LR 4, RR 4 and said I WILL need tires before winter. Contacted Good Year claim number [XXX] and had the tires inspected by Jordan of Modern Tires, Shelton, CT who contacted Good Year after inspection. He got a response of tires not covered, too bad for you from Good Year. I'm [XXX] now because how can a 1 year old car with 15,500 miles need new tires? This is [XXX] (sorry) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I bought a 2023 Nissan Rogue Platinum from Car Max, East Haven, CT with 15,500 miles on it, original tires. We noticed the Dunlap GrandTrek PT20 235/55R19 101V treads were warn for only 15,500 miles. Took the car on [XXX] to Town Fair Tire, Milford, CT to measure treads and they agreed that they were too warn for 15,500 miles. Their report showed remaining tread life FL-1, FR-1, RL-1, RR-1 and suggested I had one month left. I then took it to Paul Miller Nissan, Black Rock, CT [XXX] where their report showed "May require future attention" LF 5, RF 5, LR 4, RR 4 and said I WILL need tires before winter. Contacted Good Year claim number [XXX] and had the tires inspected by Jordan of Modern Tires, Shelton, CT who contacted Good Year after inspection. He got a response of tires not covered, too bad for you from Good Year. I'm [XXX] now because how can a 1 year old car with 15,500 miles need new tires? This is [XXX] (sorry) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11581231
Recall Date: Apr 4, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My vehicle cabin smells like gas after driving for approximately 20 to 30 minutes. I took it back to the dealership in January 10, 2024 where they changed hose assembly blow by PVC hose. This did not resolve the issue. The fuel smell is very strong inside the cab as will as standing outside the vehicle
Corrective Action:
My vehicle cabin smells like gas after driving for approximately 20 to 30 minutes. I took it back to the dealership in January 10, 2024 where they changed hose assembly blow by PVC hose. This did not resolve the issue. The fuel smell is very strong inside the cab as will as standing outside the vehicle
Additional Notes:
My vehicle cabin smells like gas after driving for approximately 20 to 30 minutes. I took it back to the dealership in January 10, 2024 where they changed hose assembly blow by PVC hose. This did not resolve the issue. The fuel smell is very strong inside the cab as will as standing outside the vehicle
Mfg Campaign: 11580387
Recall Date: Apr 1, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My vehicle cabin smells like gas after driving for approximately 20 to 30 minutes. I took it back to the dealership in January 10, 2024 where they changed hose assembly blow by PVC hose. This did not resolve the issue. The fuel smell is very strong inside the cab as will as standing outside the vehicle
Corrective Action:
My vehicle cabin smells like gas after driving for approximately 20 to 30 minutes. I took it back to the dealership in January 10, 2024 where they changed hose assembly blow by PVC hose. This did not resolve the issue. The fuel smell is very strong inside the cab as will as standing outside the vehicle
Additional Notes:
My vehicle cabin smells like gas after driving for approximately 20 to 30 minutes. I took it back to the dealership in January 10, 2024 where they changed hose assembly blow by PVC hose. This did not resolve the issue. The fuel smell is very strong inside the cab as will as standing outside the vehicle
Mfg Campaign: 11580387
Recall Date: Apr 1, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I own a 2023 Nissan Rogue SV, I have a consistant odor problem, I have talk to corporate, and my dealer and neither will take responsiblity for the problem. The odor of gasoline smell is both outside and inside of the vehicle. I am going tomorrow (again) to the dealer to get some computer update and will again ask why they cannot fix this problem.
Corrective Action:
I own a 2023 Nissan Rogue SV, I have a consistant odor problem, I have talk to corporate, and my dealer and neither will take responsiblity for the problem. The odor of gasoline smell is both outside and inside of the vehicle. I am going tomorrow (again) to the dealer to get some computer update and will again ask why they cannot fix this problem.
Additional Notes:
I own a 2023 Nissan Rogue SV, I have a consistant odor problem, I have talk to corporate, and my dealer and neither will take responsiblity for the problem. The odor of gasoline smell is both outside and inside of the vehicle. I am going tomorrow (again) to the dealer to get some computer update and will again ask why they cannot fix this problem.
Mfg Campaign: 11579347
Recall Date: Mar 25, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I own a 2023 Nissan Rogue SV, I have a consistant odor problem, I have talk to corporate, and my dealer and neither will take responsiblity for the problem. The odor of gasoline smell is both outside and inside of the vehicle. I am going tomorrow (again) to the dealer to get some computer update and will again ask why they cannot fix this problem.
Corrective Action:
I own a 2023 Nissan Rogue SV, I have a consistant odor problem, I have talk to corporate, and my dealer and neither will take responsiblity for the problem. The odor of gasoline smell is both outside and inside of the vehicle. I am going tomorrow (again) to the dealer to get some computer update and will again ask why they cannot fix this problem.
Additional Notes:
I own a 2023 Nissan Rogue SV, I have a consistant odor problem, I have talk to corporate, and my dealer and neither will take responsiblity for the problem. The odor of gasoline smell is both outside and inside of the vehicle. I am going tomorrow (again) to the dealer to get some computer update and will again ask why they cannot fix this problem.
Mfg Campaign: 11579347
Recall Date: Mar 25, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I own a 2023 Nissan Rogue SV, I have a consistant odor problem, I have talk to corporate, and my dealer and neither will take responsiblity for the problem. The odor of gasoline smell is both outside and inside of the vehicle. I am going tomorrow (again) to the dealer to get some computer update and will again ask why they cannot fix this problem.
Corrective Action:
I own a 2023 Nissan Rogue SV, I have a consistant odor problem, I have talk to corporate, and my dealer and neither will take responsiblity for the problem. The odor of gasoline smell is both outside and inside of the vehicle. I am going tomorrow (again) to the dealer to get some computer update and will again ask why they cannot fix this problem.
Additional Notes:
I own a 2023 Nissan Rogue SV, I have a consistant odor problem, I have talk to corporate, and my dealer and neither will take responsiblity for the problem. The odor of gasoline smell is both outside and inside of the vehicle. I am going tomorrow (again) to the dealer to get some computer update and will again ask why they cannot fix this problem.
Mfg Campaign: 11579347
Recall Date: Mar 25, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On March 13, 2023 I purchased a new Crown Nissan Rogue. For the most part, the car has performed well up until this year when I have had issues with the Engine Malfunction light coming on. Specifically, I get the message:” Engine Malfunction. Power reduced, Service now”. The car then goes into a slow decline of power and the speed reduces significantly at which point I will pull over to a safe spot and turn off the engine. Typically, after waiting a few minutes, I am able to start car without the engine coming on and will proceed home. This is the third such incident of this occurring this year (January, February and now March). I brought the vehicle in for service in February and noted this dilemma. The service personnel did address the issue but could not find anything that they could attribute it to. This latest episode occurred on March 22, 2024. Again, I pulled over and turned off the ignition and called service personnel. After letting the vehicle sit a while, I again was able to start it without the Malfunction light coming on and proceeded home until I can bring it in for service today. I am at the point that I am beginning to feel uncomfortable driving the vehicle because this is the third such time that this has occurred. God forbid that I am out on the highway when this happens. Spoke with service personnel and manager on 3/23/2024
Corrective Action:
On March 13, 2023 I purchased a new Crown Nissan Rogue. For the most part, the car has performed well up until this year when I have had issues with the Engine Malfunction light coming on. Specifically, I get the message:” Engine Malfunction. Power reduced, Service now”. The car then goes into a slow decline of power and the speed reduces significantly at which point I will pull over to a safe spot and turn off the engine. Typically, after waiting a few minutes, I am able to start car without the engine coming on and will proceed home. This is the third such incident of this occurring this year (January, February and now March). I brought the vehicle in for service in February and noted this dilemma. The service personnel did address the issue but could not find anything that they could attribute it to. This latest episode occurred on March 22, 2024. Again, I pulled over and turned off the ignition and called service personnel. After letting the vehicle sit a while, I again was able to start it without the Malfunction light coming on and proceeded home until I can bring it in for service today. I am at the point that I am beginning to feel uncomfortable driving the vehicle because this is the third such time that this has occurred. God forbid that I am out on the highway when this happens. Spoke with service personnel and manager on 3/23/2024
Additional Notes:
On March 13, 2023 I purchased a new Crown Nissan Rogue. For the most part, the car has performed well up until this year when I have had issues with the Engine Malfunction light coming on. Specifically, I get the message:” Engine Malfunction. Power reduced, Service now”. The car then goes into a slow decline of power and the speed reduces significantly at which point I will pull over to a safe spot and turn off the engine. Typically, after waiting a few minutes, I am able to start car without the engine coming on and will proceed home. This is the third such incident of this occurring this year (January, February and now March). I brought the vehicle in for service in February and noted this dilemma. The service personnel did address the issue but could not find anything that they could attribute it to. This latest episode occurred on March 22, 2024. Again, I pulled over and turned off the ignition and called service personnel. After letting the vehicle sit a while, I again was able to start it without the Malfunction light coming on and proceeded home until I can bring it in for service today. I am at the point that I am beginning to feel uncomfortable driving the vehicle because this is the third such time that this has occurred. God forbid that I am out on the highway when this happens. Spoke with service personnel and manager on 3/23/2024
Mfg Campaign: 11579127
Recall Date: Mar 24, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have been driving on hwy and the nissan give me a message (engine reduce power) and it dosent let me accelerate more than 30 mph and if some cases just turns off i took it to the stealership and they told me that everything is right and that is that normal and now it has a vibration and i took it and they say its normal too now a have a piece of crap cmsuv that im paying to not even work
Corrective Action:
I have been driving on hwy and the nissan give me a message (engine reduce power) and it dosent let me accelerate more than 30 mph and if some cases just turns off i took it to the stealership and they told me that everything is right and that is that normal and now it has a vibration and i took it and they say its normal too now a have a piece of crap cmsuv that im paying to not even work
Additional Notes:
I have been driving on hwy and the nissan give me a message (engine reduce power) and it dosent let me accelerate more than 30 mph and if some cases just turns off i took it to the stealership and they told me that everything is right and that is that normal and now it has a vibration and i took it and they say its normal too now a have a piece of crap cmsuv that im paying to not even work
Mfg Campaign: 11579037
Recall Date: Mar 23, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have been driving on hwy and the nissan give me a message (engine reduce power) and it dosent let me accelerate more than 30 mph and if some cases just turns off i took it to the stealership and they told me that everything is right and that is that normal and now it has a vibration and i took it and they say its normal too now a have a piece of crap cmsuv that im paying to not even work
Corrective Action:
I have been driving on hwy and the nissan give me a message (engine reduce power) and it dosent let me accelerate more than 30 mph and if some cases just turns off i took it to the stealership and they told me that everything is right and that is that normal and now it has a vibration and i took it and they say its normal too now a have a piece of crap cmsuv that im paying to not even work
Additional Notes:
I have been driving on hwy and the nissan give me a message (engine reduce power) and it dosent let me accelerate more than 30 mph and if some cases just turns off i took it to the stealership and they told me that everything is right and that is that normal and now it has a vibration and i took it and they say its normal too now a have a piece of crap cmsuv that im paying to not even work
Mfg Campaign: 11579037
Recall Date: Mar 23, 2024
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Valencia, CA • 36 yrs
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