Complaints & Recalls
Official Safety Recalls - Important!
26 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue vehicles. The driver and front passenger seat belt pretensioners may have been incorrectly manufactured, which can cause the seat belts to not properly restrain occupants. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection," 209, "Seat Belt Assemblies," and 210 "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD105
Recall Date: Feb 28, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD103, PD104, PMA34
Recall Date: Feb 27, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Nissan Rogue vehicles. The fastener in the rear seat belt anchor attachment points may not have been tightened properly and can loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov
Mfg Campaign: PC978, PC979
Recall Date: May 25, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC966, PC967
Recall Date: Apr 13, 2023
Consumer Complaints
413 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving on the interstate with heavy traffic with family in the car. The car engine suddenly lost power and suddenly started making a metal on metal banging noise. The check engine light didn't come on for a few minutes after but it was obvious something was wrong. We were able to get over to the side of the road a few feet out of traffic. We had it towed to the Nissan dealer. We were told it was an issue with the engine block/cylinder #2 failed. This is a 2023 3 cylinder Rogue that has been maintained properly. There was no warning at all. The engine light did not come on until well after the engine failed. We were told an "Nissan Investigator" has to come inspect our car??
Corrective Action:
I was driving on the interstate with heavy traffic with family in the car. The car engine suddenly lost power and suddenly started making a metal on metal banging noise. The check engine light didn't come on for a few minutes after but it was obvious something was wrong. We were able to get over to the side of the road a few feet out of traffic. We had it towed to the Nissan dealer. We were told it was an issue with the engine block/cylinder #2 failed. This is a 2023 3 cylinder Rogue that has been maintained properly. There was no warning at all. The engine light did not come on until well after the engine failed. We were told an "Nissan Investigator" has to come inspect our car??
Additional Notes:
I was driving on the interstate with heavy traffic with family in the car. The car engine suddenly lost power and suddenly started making a metal on metal banging noise. The check engine light didn't come on for a few minutes after but it was obvious something was wrong. We were able to get over to the side of the road a few feet out of traffic. We had it towed to the Nissan dealer. We were told it was an issue with the engine block/cylinder #2 failed. This is a 2023 3 cylinder Rogue that has been maintained properly. There was no warning at all. The engine light did not come on until well after the engine failed. We were told an "Nissan Investigator" has to come inspect our car??
Mfg Campaign: 11571668
Recall Date: Feb 13, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car often emits a strong gasoline odor. When I enter my garage, and the doors are closed, I often smell a strong odor of gas coming from the car. On occasion I have turned on the fan for the heater and I get the odor of gasoline inside the cabin of the car. There have been no visible leaks that I can see but I am very concerned about breathing these fumes and about the risk of a fire. This issue has been going on for at least two months. I called the dealer and they advised they are aware of an issue but stated there are no recalls and nothing they can do at this time.
Corrective Action:
The car often emits a strong gasoline odor. When I enter my garage, and the doors are closed, I often smell a strong odor of gas coming from the car. On occasion I have turned on the fan for the heater and I get the odor of gasoline inside the cabin of the car. There have been no visible leaks that I can see but I am very concerned about breathing these fumes and about the risk of a fire. This issue has been going on for at least two months. I called the dealer and they advised they are aware of an issue but stated there are no recalls and nothing they can do at this time.
Additional Notes:
The car often emits a strong gasoline odor. When I enter my garage, and the doors are closed, I often smell a strong odor of gas coming from the car. On occasion I have turned on the fan for the heater and I get the odor of gasoline inside the cabin of the car. There have been no visible leaks that I can see but I am very concerned about breathing these fumes and about the risk of a fire. This issue has been going on for at least two months. I called the dealer and they advised they are aware of an issue but stated there are no recalls and nothing they can do at this time.
Mfg Campaign: 11571065
Recall Date: Feb 9, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car often emits a strong gasoline odor. When I enter my garage, and the doors are closed, I often smell a strong odor of gas coming from the car. On occasion I have turned on the fan for the heater and I get the odor of gasoline inside the cabin of the car. There have been no visible leaks that I can see but I am very concerned about breathing these fumes and about the risk of a fire. This issue has been going on for at least two months. I called the dealer and they advised they are aware of an issue but stated there are no recalls and nothing they can do at this time.
Corrective Action:
The car often emits a strong gasoline odor. When I enter my garage, and the doors are closed, I often smell a strong odor of gas coming from the car. On occasion I have turned on the fan for the heater and I get the odor of gasoline inside the cabin of the car. There have been no visible leaks that I can see but I am very concerned about breathing these fumes and about the risk of a fire. This issue has been going on for at least two months. I called the dealer and they advised they are aware of an issue but stated there are no recalls and nothing they can do at this time.
Additional Notes:
The car often emits a strong gasoline odor. When I enter my garage, and the doors are closed, I often smell a strong odor of gas coming from the car. On occasion I have turned on the fan for the heater and I get the odor of gasoline inside the cabin of the car. There have been no visible leaks that I can see but I am very concerned about breathing these fumes and about the risk of a fire. This issue has been going on for at least two months. I called the dealer and they advised they are aware of an issue but stated there are no recalls and nothing they can do at this time.
Mfg Campaign: 11571065
Recall Date: Feb 9, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Since purchasing the vehicle Dec. 26 2023 there have been a handful of times that the forward collision light comes on and blinks. About the 4th or 5th time this happened, the vehicle also applied the brakes. Slowing me from about 60 mph to about 40 mph rather quickly. Luckily at the time of night this happened there was no traffic around me. It took me a couple of seconds to realize what had happened and to push on the accelerator to regain speed. While the light is blinking my cruise control is disabled. I'm not really sure what else may or may not be disabled but a car that brakes at will scares the hell out of me. I won't let anyone else drive it and if I see other Nissans on the road I stay away from them. I have the 1st of what I feel will be many repair appointments scheduled for Friday February 9th.
Corrective Action:
Since purchasing the vehicle Dec. 26 2023 there have been a handful of times that the forward collision light comes on and blinks. About the 4th or 5th time this happened, the vehicle also applied the brakes. Slowing me from about 60 mph to about 40 mph rather quickly. Luckily at the time of night this happened there was no traffic around me. It took me a couple of seconds to realize what had happened and to push on the accelerator to regain speed. While the light is blinking my cruise control is disabled. I'm not really sure what else may or may not be disabled but a car that brakes at will scares the hell out of me. I won't let anyone else drive it and if I see other Nissans on the road I stay away from them. I have the 1st of what I feel will be many repair appointments scheduled for Friday February 9th.
Additional Notes:
Since purchasing the vehicle Dec. 26 2023 there have been a handful of times that the forward collision light comes on and blinks. About the 4th or 5th time this happened, the vehicle also applied the brakes. Slowing me from about 60 mph to about 40 mph rather quickly. Luckily at the time of night this happened there was no traffic around me. It took me a couple of seconds to realize what had happened and to push on the accelerator to regain speed. While the light is blinking my cruise control is disabled. I'm not really sure what else may or may not be disabled but a car that brakes at will scares the hell out of me. I won't let anyone else drive it and if I see other Nissans on the road I stay away from them. I have the 1st of what I feel will be many repair appointments scheduled for Friday February 9th.
Mfg Campaign: 11570174
Recall Date: Feb 6, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Since purchasing the vehicle Dec. 26 2023 there have been a handful of times that the forward collision light comes on and blinks. About the 4th or 5th time this happened, the vehicle also applied the brakes. Slowing me from about 60 mph to about 40 mph rather quickly. Luckily at the time of night this happened there was no traffic around me. It took me a couple of seconds to realize what had happened and to push on the accelerator to regain speed. While the light is blinking my cruise control is disabled. I'm not really sure what else may or may not be disabled but a car that brakes at will scares the hell out of me. I won't let anyone else drive it and if I see other Nissans on the road I stay away from them. I have the 1st of what I feel will be many repair appointments scheduled for Friday February 9th.
Corrective Action:
Since purchasing the vehicle Dec. 26 2023 there have been a handful of times that the forward collision light comes on and blinks. About the 4th or 5th time this happened, the vehicle also applied the brakes. Slowing me from about 60 mph to about 40 mph rather quickly. Luckily at the time of night this happened there was no traffic around me. It took me a couple of seconds to realize what had happened and to push on the accelerator to regain speed. While the light is blinking my cruise control is disabled. I'm not really sure what else may or may not be disabled but a car that brakes at will scares the hell out of me. I won't let anyone else drive it and if I see other Nissans on the road I stay away from them. I have the 1st of what I feel will be many repair appointments scheduled for Friday February 9th.
Additional Notes:
Since purchasing the vehicle Dec. 26 2023 there have been a handful of times that the forward collision light comes on and blinks. About the 4th or 5th time this happened, the vehicle also applied the brakes. Slowing me from about 60 mph to about 40 mph rather quickly. Luckily at the time of night this happened there was no traffic around me. It took me a couple of seconds to realize what had happened and to push on the accelerator to regain speed. While the light is blinking my cruise control is disabled. I'm not really sure what else may or may not be disabled but a car that brakes at will scares the hell out of me. I won't let anyone else drive it and if I see other Nissans on the road I stay away from them. I have the 1st of what I feel will be many repair appointments scheduled for Friday February 9th.
Mfg Campaign: 11570174
Recall Date: Feb 6, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Since purchasing the vehicle Dec. 26 2023 there have been a handful of times that the forward collision light comes on and blinks. About the 4th or 5th time this happened, the vehicle also applied the brakes. Slowing me from about 60 mph to about 40 mph rather quickly. Luckily at the time of night this happened there was no traffic around me. It took me a couple of seconds to realize what had happened and to push on the accelerator to regain speed. While the light is blinking my cruise control is disabled. I'm not really sure what else may or may not be disabled but a car that brakes at will scares the hell out of me. I won't let anyone else drive it and if I see other Nissans on the road I stay away from them. I have the 1st of what I feel will be many repair appointments scheduled for Friday February 9th.
Corrective Action:
Since purchasing the vehicle Dec. 26 2023 there have been a handful of times that the forward collision light comes on and blinks. About the 4th or 5th time this happened, the vehicle also applied the brakes. Slowing me from about 60 mph to about 40 mph rather quickly. Luckily at the time of night this happened there was no traffic around me. It took me a couple of seconds to realize what had happened and to push on the accelerator to regain speed. While the light is blinking my cruise control is disabled. I'm not really sure what else may or may not be disabled but a car that brakes at will scares the hell out of me. I won't let anyone else drive it and if I see other Nissans on the road I stay away from them. I have the 1st of what I feel will be many repair appointments scheduled for Friday February 9th.
Additional Notes:
Since purchasing the vehicle Dec. 26 2023 there have been a handful of times that the forward collision light comes on and blinks. About the 4th or 5th time this happened, the vehicle also applied the brakes. Slowing me from about 60 mph to about 40 mph rather quickly. Luckily at the time of night this happened there was no traffic around me. It took me a couple of seconds to realize what had happened and to push on the accelerator to regain speed. While the light is blinking my cruise control is disabled. I'm not really sure what else may or may not be disabled but a car that brakes at will scares the hell out of me. I won't let anyone else drive it and if I see other Nissans on the road I stay away from them. I have the 1st of what I feel will be many repair appointments scheduled for Friday February 9th.
Mfg Campaign: 11570174
Recall Date: Feb 6, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Nissan installed plastic oil plugs which when reinstalled can fail. This despite the fact the entire oil pan is aluminum. This can occur after the 2 or 3rd oil change causing the car to lose the plug, overheat due to oil loss or have to be towed because plug falls out or becomes easily stripped. Many place such as Jiffy Lube will refuse to service the cars because they may require a tow to the dealer.
Corrective Action:
Nissan installed plastic oil plugs which when reinstalled can fail. This despite the fact the entire oil pan is aluminum. This can occur after the 2 or 3rd oil change causing the car to lose the plug, overheat due to oil loss or have to be towed because plug falls out or becomes easily stripped. Many place such as Jiffy Lube will refuse to service the cars because they may require a tow to the dealer.
Additional Notes:
Nissan installed plastic oil plugs which when reinstalled can fail. This despite the fact the entire oil pan is aluminum. This can occur after the 2 or 3rd oil change causing the car to lose the plug, overheat due to oil loss or have to be towed because plug falls out or becomes easily stripped. Many place such as Jiffy Lube will refuse to service the cars because they may require a tow to the dealer.
Mfg Campaign: 11569695
Recall Date: Feb 3, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Nissan Rogue. The contact stated that upon shifting the vehicle into park and releasing the brake pedal, the vehicle automatically shifted out of park, back into drive, and lunged forward. As a result, the vehicle lurched through the garage wall and into the interior of the home, causing significant damages. The air bags did not deploy. Medical attention was not required. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure however, testing was ongoing. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,500.
Corrective Action:
The contact owns a 2023 Nissan Rogue. The contact stated that upon shifting the vehicle into park and releasing the brake pedal, the vehicle automatically shifted out of park, back into drive, and lunged forward. As a result, the vehicle lurched through the garage wall and into the interior of the home, causing significant damages. The air bags did not deploy. Medical attention was not required. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure however, testing was ongoing. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,500.
Additional Notes:
The contact owns a 2023 Nissan Rogue. The contact stated that upon shifting the vehicle into park and releasing the brake pedal, the vehicle automatically shifted out of park, back into drive, and lunged forward. As a result, the vehicle lurched through the garage wall and into the interior of the home, causing significant damages. The air bags did not deploy. Medical attention was not required. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure however, testing was ongoing. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,500.
Mfg Campaign: 11569244
Recall Date: Feb 1, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Two repairs unsuccessful’ Warnings and codes of malfunctioning Brakes applied for no reason while I was driving. There was nothing blocking the sensor. No bad weather. No pedestrians. No traffic. They applied. The car stopped wouldn’t move. I received a malfunctioning warning. It went into team Nissan 12/23 ( where it was purchased new 12/23) .They said it was repaired at that first visit for it. Malfunction warnings started again. It was brought back to team Nissan where they told me it’s malfunctioning, computer read codes for malfunction auto brake feature. Nissan service said sensor needs to be replaced but the part is backordered with NO eta. Said a month to a year or more. Sent me on my way. My children ride in this vehicle. I was told they won’t disconnect it because it’s a “safety feature” even if it’s braking on its own for no reason. They didn’t care that there are kids in the vehicle. Nissans consumer affairs is also little help! I’ve told them endless times our safety is at risk, myself annd my two children, and they don’t care. They applied for a buy back and said I’ll have to wait a month to hear but it’s not a guarantee and likely won’t happen and I don’t have to drive it if I don’t want to. What should I do for a vehicle? This is a new vehicle and it’s NOT SAFE! It’s applied the brakes while I’m driving.
Corrective Action:
Two repairs unsuccessful’ Warnings and codes of malfunctioning Brakes applied for no reason while I was driving. There was nothing blocking the sensor. No bad weather. No pedestrians. No traffic. They applied. The car stopped wouldn’t move. I received a malfunctioning warning. It went into team Nissan 12/23 ( where it was purchased new 12/23) .They said it was repaired at that first visit for it. Malfunction warnings started again. It was brought back to team Nissan where they told me it’s malfunctioning, computer read codes for malfunction auto brake feature. Nissan service said sensor needs to be replaced but the part is backordered with NO eta. Said a month to a year or more. Sent me on my way. My children ride in this vehicle. I was told they won’t disconnect it because it’s a “safety feature” even if it’s braking on its own for no reason. They didn’t care that there are kids in the vehicle. Nissans consumer affairs is also little help! I’ve told them endless times our safety is at risk, myself annd my two children, and they don’t care. They applied for a buy back and said I’ll have to wait a month to hear but it’s not a guarantee and likely won’t happen and I don’t have to drive it if I don’t want to. What should I do for a vehicle? This is a new vehicle and it’s NOT SAFE! It’s applied the brakes while I’m driving.
Additional Notes:
Two repairs unsuccessful’ Warnings and codes of malfunctioning Brakes applied for no reason while I was driving. There was nothing blocking the sensor. No bad weather. No pedestrians. No traffic. They applied. The car stopped wouldn’t move. I received a malfunctioning warning. It went into team Nissan 12/23 ( where it was purchased new 12/23) .They said it was repaired at that first visit for it. Malfunction warnings started again. It was brought back to team Nissan where they told me it’s malfunctioning, computer read codes for malfunction auto brake feature. Nissan service said sensor needs to be replaced but the part is backordered with NO eta. Said a month to a year or more. Sent me on my way. My children ride in this vehicle. I was told they won’t disconnect it because it’s a “safety feature” even if it’s braking on its own for no reason. They didn’t care that there are kids in the vehicle. Nissans consumer affairs is also little help! I’ve told them endless times our safety is at risk, myself annd my two children, and they don’t care. They applied for a buy back and said I’ll have to wait a month to hear but it’s not a guarantee and likely won’t happen and I don’t have to drive it if I don’t want to. What should I do for a vehicle? This is a new vehicle and it’s NOT SAFE! It’s applied the brakes while I’m driving.
Mfg Campaign: 11568617
Recall Date: Jan 29, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Cabin often smells like gasoline, seems like there is a leak somewhere. Dealer told me there is no fix, and that the vehicle is under "Engineering Review".
Corrective Action:
Cabin often smells like gasoline, seems like there is a leak somewhere. Dealer told me there is no fix, and that the vehicle is under "Engineering Review".
Additional Notes:
Cabin often smells like gasoline, seems like there is a leak somewhere. Dealer told me there is no fix, and that the vehicle is under "Engineering Review".
Mfg Campaign: 11568177
Recall Date: Jan 27, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Cabin often smells like gasoline, seems like there is a leak somewhere. Dealer told me there is no fix, and that the vehicle is under "Engineering Review".
Corrective Action:
Cabin often smells like gasoline, seems like there is a leak somewhere. Dealer told me there is no fix, and that the vehicle is under "Engineering Review".
Additional Notes:
Cabin often smells like gasoline, seems like there is a leak somewhere. Dealer told me there is no fix, and that the vehicle is under "Engineering Review".
Mfg Campaign: 11568177
Recall Date: Jan 27, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle is emitting a gas smell after it runs. Smells like gasoline.
Corrective Action:
Vehicle is emitting a gas smell after it runs. Smells like gasoline.
Additional Notes:
Vehicle is emitting a gas smell after it runs. Smells like gasoline.
Mfg Campaign: 11568085
Recall Date: Jan 26, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle is emitting a gas smell after it runs. Smells like gasoline.
Corrective Action:
Vehicle is emitting a gas smell after it runs. Smells like gasoline.
Additional Notes:
Vehicle is emitting a gas smell after it runs. Smells like gasoline.
Mfg Campaign: 11568085
Recall Date: Jan 26, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Nisan Rouge. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, who determined that there was a voltage spike in the electrical system, resulting in the vehicle entering LIMP Mode. The vehicle was not repaired. The manufacturer was not notified of the failure. Several months later, the contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle suddenly shifted out of drive and into low 1st gear, and lost motive power. The contact was able to pull to the shoulder of the roadway and restart the vehicle, after which the vehicle returned to normal functionality. The contact stated that the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 9,000.
Corrective Action:
The contact owns a 2023 Nisan Rouge. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, who determined that there was a voltage spike in the electrical system, resulting in the vehicle entering LIMP Mode. The vehicle was not repaired. The manufacturer was not notified of the failure. Several months later, the contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle suddenly shifted out of drive and into low 1st gear, and lost motive power. The contact was able to pull to the shoulder of the roadway and restart the vehicle, after which the vehicle returned to normal functionality. The contact stated that the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 9,000.
Additional Notes:
The contact owns a 2023 Nisan Rouge. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, who determined that there was a voltage spike in the electrical system, resulting in the vehicle entering LIMP Mode. The vehicle was not repaired. The manufacturer was not notified of the failure. Several months later, the contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle suddenly shifted out of drive and into low 1st gear, and lost motive power. The contact was able to pull to the shoulder of the roadway and restart the vehicle, after which the vehicle returned to normal functionality. The contact stated that the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 9,000.
Mfg Campaign: 11567861
Recall Date: Jan 25, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is a strong gasoline odor in and around the car after driving
Corrective Action:
There is a strong gasoline odor in and around the car after driving
Additional Notes:
There is a strong gasoline odor in and around the car after driving
Mfg Campaign: 11566017
Recall Date: Jan 17, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
There is a strong gasoline odor in and around the car after driving
Corrective Action:
There is a strong gasoline odor in and around the car after driving
Additional Notes:
There is a strong gasoline odor in and around the car after driving
Mfg Campaign: 11566017
Recall Date: Jan 17, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When the heat is turned on there’s a strong gas/smoke odor that fills the cabin and it’s very irritating. It irritates my throat and eyes and also I feel light headed if I drive for a long period of time. I have a 9 month old baby that I take to the daycare and this is very concerning to me. I have heard this problem is common among 2021 and newer Nissan rogues.
Corrective Action:
When the heat is turned on there’s a strong gas/smoke odor that fills the cabin and it’s very irritating. It irritates my throat and eyes and also I feel light headed if I drive for a long period of time. I have a 9 month old baby that I take to the daycare and this is very concerning to me. I have heard this problem is common among 2021 and newer Nissan rogues.
Additional Notes:
When the heat is turned on there’s a strong gas/smoke odor that fills the cabin and it’s very irritating. It irritates my throat and eyes and also I feel light headed if I drive for a long period of time. I have a 9 month old baby that I take to the daycare and this is very concerning to me. I have heard this problem is common among 2021 and newer Nissan rogues.
Mfg Campaign: 11564514
Recall Date: Jan 9, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car and garage reek of gasoline smell. I do not feel well after being in this vehicle. The gas smell is intruding into my home from attached garage.
Corrective Action:
Car and garage reek of gasoline smell. I do not feel well after being in this vehicle. The gas smell is intruding into my home from attached garage.
Additional Notes:
Car and garage reek of gasoline smell. I do not feel well after being in this vehicle. The gas smell is intruding into my home from attached garage.
Mfg Campaign: 11564238
Recall Date: Jan 8, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When car is sitting idle I can smell gas inside the car. Took car to dealership and was told there was a whole in a hose and they would replace the hose. Hose has been replaced and fumes still come into car when idle. The cars was bought new with 117 miles on it. It now has 5072 miles on it. I have been contacting them for the last two months as it took about three weeks for the hose to come in. When I discussed with the dealership I could still smell gas I was told they have had this issue with several of these cars but the hose usually fixes the problem. The smell is so bad that it now makes me sick to my stomach. I tell them I here a rattle in the engine that was not there before. They say the rattle is no more than any other car on the lot. They have not offered to give me something to drive while they figure out the problem. But at this point I feel it is dangerous for me to be driving it. Even just the time sitting at a stop like I can smell fumes.
Corrective Action:
When car is sitting idle I can smell gas inside the car. Took car to dealership and was told there was a whole in a hose and they would replace the hose. Hose has been replaced and fumes still come into car when idle. The cars was bought new with 117 miles on it. It now has 5072 miles on it. I have been contacting them for the last two months as it took about three weeks for the hose to come in. When I discussed with the dealership I could still smell gas I was told they have had this issue with several of these cars but the hose usually fixes the problem. The smell is so bad that it now makes me sick to my stomach. I tell them I here a rattle in the engine that was not there before. They say the rattle is no more than any other car on the lot. They have not offered to give me something to drive while they figure out the problem. But at this point I feel it is dangerous for me to be driving it. Even just the time sitting at a stop like I can smell fumes.
Additional Notes:
When car is sitting idle I can smell gas inside the car. Took car to dealership and was told there was a whole in a hose and they would replace the hose. Hose has been replaced and fumes still come into car when idle. The cars was bought new with 117 miles on it. It now has 5072 miles on it. I have been contacting them for the last two months as it took about three weeks for the hose to come in. When I discussed with the dealership I could still smell gas I was told they have had this issue with several of these cars but the hose usually fixes the problem. The smell is so bad that it now makes me sick to my stomach. I tell them I here a rattle in the engine that was not there before. They say the rattle is no more than any other car on the lot. They have not offered to give me something to drive while they figure out the problem. But at this point I feel it is dangerous for me to be driving it. Even just the time sitting at a stop like I can smell fumes.
Mfg Campaign: 11563929
Recall Date: Jan 6, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When car is sitting idle I can smell gas inside the car. Took car to dealership and was told there was a whole in a hose and they would replace the hose. Hose has been replaced and fumes still come into car when idle. The cars was bought new with 117 miles on it. It now has 5072 miles on it. I have been contacting them for the last two months as it took about three weeks for the hose to come in. When I discussed with the dealership I could still smell gas I was told they have had this issue with several of these cars but the hose usually fixes the problem. The smell is so bad that it now makes me sick to my stomach. I tell them I here a rattle in the engine that was not there before. They say the rattle is no more than any other car on the lot. They have not offered to give me something to drive while they figure out the problem. But at this point I feel it is dangerous for me to be driving it. Even just the time sitting at a stop like I can smell fumes.
Corrective Action:
When car is sitting idle I can smell gas inside the car. Took car to dealership and was told there was a whole in a hose and they would replace the hose. Hose has been replaced and fumes still come into car when idle. The cars was bought new with 117 miles on it. It now has 5072 miles on it. I have been contacting them for the last two months as it took about three weeks for the hose to come in. When I discussed with the dealership I could still smell gas I was told they have had this issue with several of these cars but the hose usually fixes the problem. The smell is so bad that it now makes me sick to my stomach. I tell them I here a rattle in the engine that was not there before. They say the rattle is no more than any other car on the lot. They have not offered to give me something to drive while they figure out the problem. But at this point I feel it is dangerous for me to be driving it. Even just the time sitting at a stop like I can smell fumes.
Additional Notes:
When car is sitting idle I can smell gas inside the car. Took car to dealership and was told there was a whole in a hose and they would replace the hose. Hose has been replaced and fumes still come into car when idle. The cars was bought new with 117 miles on it. It now has 5072 miles on it. I have been contacting them for the last two months as it took about three weeks for the hose to come in. When I discussed with the dealership I could still smell gas I was told they have had this issue with several of these cars but the hose usually fixes the problem. The smell is so bad that it now makes me sick to my stomach. I tell them I here a rattle in the engine that was not there before. They say the rattle is no more than any other car on the lot. They have not offered to give me something to drive while they figure out the problem. But at this point I feel it is dangerous for me to be driving it. Even just the time sitting at a stop like I can smell fumes.
Mfg Campaign: 11563929
Recall Date: Jan 6, 2024
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