Complaints & Recalls
Official Safety Recalls - Important!
26 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue vehicles. The driver and front passenger seat belt pretensioners may have been incorrectly manufactured, which can cause the seat belts to not properly restrain occupants. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection," 209, "Seat Belt Assemblies," and 210 "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD105
Recall Date: Feb 28, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD103, PD104, PMA34
Recall Date: Feb 27, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Nissan Rogue vehicles. The fastener in the rear seat belt anchor attachment points may not have been tightened properly and can loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov
Mfg Campaign: PC978, PC979
Recall Date: May 25, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC966, PC967
Recall Date: Apr 13, 2023
Consumer Complaints
413 ComplaintsNissan North America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2023 Nissan Rogue. The contact stated that after parking the vehicle in the garage and later returning to the vehicle, the odor of fuel was present inside the garage. Also, while driving there was a mild odor of fuel present inside the vehicle. The message "Engine Oil, Service Required" was displayed even though the vehicle was recently purchased as a new vehicle. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The manufacturer was not yet contacted. The failure mileage was 1,000.
Corrective Action:
The contact owns a 2023 Nissan Rogue. The contact stated that after parking the vehicle in the garage and later returning to the vehicle, the odor of fuel was present inside the garage. Also, while driving there was a mild odor of fuel present inside the vehicle. The message "Engine Oil, Service Required" was displayed even though the vehicle was recently purchased as a new vehicle. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The manufacturer was not yet contacted. The failure mileage was 1,000.
Additional Notes:
The contact owns a 2023 Nissan Rogue. The contact stated that after parking the vehicle in the garage and later returning to the vehicle, the odor of fuel was present inside the garage. Also, while driving there was a mild odor of fuel present inside the vehicle. The message "Engine Oil, Service Required" was displayed even though the vehicle was recently purchased as a new vehicle. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The manufacturer was not yet contacted. The failure mileage was 1,000.
Mfg Campaign: 11558598
Recall Date: Dec 5, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Nissan Rogue. The contact stated that after parking the vehicle in the garage and later returning to the vehicle, the odor of fuel was present inside the garage. Also, while driving there was a mild odor of fuel present inside the vehicle. The message "Engine Oil, Service Required" was displayed even though the vehicle was recently purchased as a new vehicle. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The manufacturer was not yet contacted. The failure mileage was 1,000.
Corrective Action:
The contact owns a 2023 Nissan Rogue. The contact stated that after parking the vehicle in the garage and later returning to the vehicle, the odor of fuel was present inside the garage. Also, while driving there was a mild odor of fuel present inside the vehicle. The message "Engine Oil, Service Required" was displayed even though the vehicle was recently purchased as a new vehicle. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The manufacturer was not yet contacted. The failure mileage was 1,000.
Additional Notes:
The contact owns a 2023 Nissan Rogue. The contact stated that after parking the vehicle in the garage and later returning to the vehicle, the odor of fuel was present inside the garage. Also, while driving there was a mild odor of fuel present inside the vehicle. The message "Engine Oil, Service Required" was displayed even though the vehicle was recently purchased as a new vehicle. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The manufacturer was not yet contacted. The failure mileage was 1,000.
Mfg Campaign: 11558598
Recall Date: Dec 5, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I bought my first brand new 2023 Nissan Rogue SV Oct 29th 2022. I noticed a weird acceleration at times. Nissan said nothing wrong. Then I believe in spring time.. maybe April that I started noticing my garage smell of gas, the inside of car smells like gas. Nissan fixes it and said part is on backorder but they were going to use a temporary fix that may or may not hold up. October 30 2023 I brought it back in to have same issued fixed. Week of Nov 27 2023 my garage smelt the worst it has ever smelt. Like gas was spilled all over. It was that strong. Inside of car smelt of gas. I had a headache all week. My son did for 3 days. Id come out of work and I could smell the gas before I even got to my vehicle that has been sitting outside all day. I called Burnsville Nissan and asked for another appt. Went today and said couldn't smell it but replaced tube (same as other 2 times) it's a known problem with 2021-23 Nissan Rogues. I see there are plenty of lawsuits and Nissan is well aware and has been aware of this issue. This issue will cause engine failure. It's unsafe. I have 2 young kids. I'm a single mom. What if my engine fails on a freeway out of nowhere with my kids. This is unacceptable for Nissan and needs to be addressed.
Corrective Action:
I bought my first brand new 2023 Nissan Rogue SV Oct 29th 2022. I noticed a weird acceleration at times. Nissan said nothing wrong. Then I believe in spring time.. maybe April that I started noticing my garage smell of gas, the inside of car smells like gas. Nissan fixes it and said part is on backorder but they were going to use a temporary fix that may or may not hold up. October 30 2023 I brought it back in to have same issued fixed. Week of Nov 27 2023 my garage smelt the worst it has ever smelt. Like gas was spilled all over. It was that strong. Inside of car smelt of gas. I had a headache all week. My son did for 3 days. Id come out of work and I could smell the gas before I even got to my vehicle that has been sitting outside all day. I called Burnsville Nissan and asked for another appt. Went today and said couldn't smell it but replaced tube (same as other 2 times) it's a known problem with 2021-23 Nissan Rogues. I see there are plenty of lawsuits and Nissan is well aware and has been aware of this issue. This issue will cause engine failure. It's unsafe. I have 2 young kids. I'm a single mom. What if my engine fails on a freeway out of nowhere with my kids. This is unacceptable for Nissan and needs to be addressed.
Additional Notes:
I bought my first brand new 2023 Nissan Rogue SV Oct 29th 2022. I noticed a weird acceleration at times. Nissan said nothing wrong. Then I believe in spring time.. maybe April that I started noticing my garage smell of gas, the inside of car smells like gas. Nissan fixes it and said part is on backorder but they were going to use a temporary fix that may or may not hold up. October 30 2023 I brought it back in to have same issued fixed. Week of Nov 27 2023 my garage smelt the worst it has ever smelt. Like gas was spilled all over. It was that strong. Inside of car smelt of gas. I had a headache all week. My son did for 3 days. Id come out of work and I could smell the gas before I even got to my vehicle that has been sitting outside all day. I called Burnsville Nissan and asked for another appt. Went today and said couldn't smell it but replaced tube (same as other 2 times) it's a known problem with 2021-23 Nissan Rogues. I see there are plenty of lawsuits and Nissan is well aware and has been aware of this issue. This issue will cause engine failure. It's unsafe. I have 2 young kids. I'm a single mom. What if my engine fails on a freeway out of nowhere with my kids. This is unacceptable for Nissan and needs to be addressed.
Mfg Campaign: 11558368
Recall Date: Dec 4, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I bought my first brand new 2023 Nissan Rogue SV Oct 29th 2022. I noticed a weird acceleration at times. Nissan said nothing wrong. Then I believe in spring time.. maybe April that I started noticing my garage smell of gas, the inside of car smells like gas. Nissan fixes it and said part is on backorder but they were going to use a temporary fix that may or may not hold up. October 30 2023 I brought it back in to have same issued fixed. Week of Nov 27 2023 my garage smelt the worst it has ever smelt. Like gas was spilled all over. It was that strong. Inside of car smelt of gas. I had a headache all week. My son did for 3 days. Id come out of work and I could smell the gas before I even got to my vehicle that has been sitting outside all day. I called Burnsville Nissan and asked for another appt. Went today and said couldn't smell it but replaced tube (same as other 2 times) it's a known problem with 2021-23 Nissan Rogues. I see there are plenty of lawsuits and Nissan is well aware and has been aware of this issue. This issue will cause engine failure. It's unsafe. I have 2 young kids. I'm a single mom. What if my engine fails on a freeway out of nowhere with my kids. This is unacceptable for Nissan and needs to be addressed.
Corrective Action:
I bought my first brand new 2023 Nissan Rogue SV Oct 29th 2022. I noticed a weird acceleration at times. Nissan said nothing wrong. Then I believe in spring time.. maybe April that I started noticing my garage smell of gas, the inside of car smells like gas. Nissan fixes it and said part is on backorder but they were going to use a temporary fix that may or may not hold up. October 30 2023 I brought it back in to have same issued fixed. Week of Nov 27 2023 my garage smelt the worst it has ever smelt. Like gas was spilled all over. It was that strong. Inside of car smelt of gas. I had a headache all week. My son did for 3 days. Id come out of work and I could smell the gas before I even got to my vehicle that has been sitting outside all day. I called Burnsville Nissan and asked for another appt. Went today and said couldn't smell it but replaced tube (same as other 2 times) it's a known problem with 2021-23 Nissan Rogues. I see there are plenty of lawsuits and Nissan is well aware and has been aware of this issue. This issue will cause engine failure. It's unsafe. I have 2 young kids. I'm a single mom. What if my engine fails on a freeway out of nowhere with my kids. This is unacceptable for Nissan and needs to be addressed.
Additional Notes:
I bought my first brand new 2023 Nissan Rogue SV Oct 29th 2022. I noticed a weird acceleration at times. Nissan said nothing wrong. Then I believe in spring time.. maybe April that I started noticing my garage smell of gas, the inside of car smells like gas. Nissan fixes it and said part is on backorder but they were going to use a temporary fix that may or may not hold up. October 30 2023 I brought it back in to have same issued fixed. Week of Nov 27 2023 my garage smelt the worst it has ever smelt. Like gas was spilled all over. It was that strong. Inside of car smelt of gas. I had a headache all week. My son did for 3 days. Id come out of work and I could smell the gas before I even got to my vehicle that has been sitting outside all day. I called Burnsville Nissan and asked for another appt. Went today and said couldn't smell it but replaced tube (same as other 2 times) it's a known problem with 2021-23 Nissan Rogues. I see there are plenty of lawsuits and Nissan is well aware and has been aware of this issue. This issue will cause engine failure. It's unsafe. I have 2 young kids. I'm a single mom. What if my engine fails on a freeway out of nowhere with my kids. This is unacceptable for Nissan and needs to be addressed.
Mfg Campaign: 11558368
Recall Date: Dec 4, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Purchased brand new in January of 2023, engine problems, engine knocks while driving or idle, hesitates when accelerating. stalling when driving, heavy gas smell, bad plastic oil pan, breaks during oil change, cause oil leaks, and engine failure. Vehicle vibrates when braking, bad lower fuel pump.
Corrective Action:
Purchased brand new in January of 2023, engine problems, engine knocks while driving or idle, hesitates when accelerating. stalling when driving, heavy gas smell, bad plastic oil pan, breaks during oil change, cause oil leaks, and engine failure. Vehicle vibrates when braking, bad lower fuel pump.
Additional Notes:
Purchased brand new in January of 2023, engine problems, engine knocks while driving or idle, hesitates when accelerating. stalling when driving, heavy gas smell, bad plastic oil pan, breaks during oil change, cause oil leaks, and engine failure. Vehicle vibrates when braking, bad lower fuel pump.
Mfg Campaign: 11558076
Recall Date: Dec 2, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Purchased brand new in January of 2023, engine problems, engine knocks while driving or idle, hesitates when accelerating. stalling when driving, heavy gas smell, bad plastic oil pan, breaks during oil change, cause oil leaks, and engine failure. Vehicle vibrates when braking, bad lower fuel pump.
Corrective Action:
Purchased brand new in January of 2023, engine problems, engine knocks while driving or idle, hesitates when accelerating. stalling when driving, heavy gas smell, bad plastic oil pan, breaks during oil change, cause oil leaks, and engine failure. Vehicle vibrates when braking, bad lower fuel pump.
Additional Notes:
Purchased brand new in January of 2023, engine problems, engine knocks while driving or idle, hesitates when accelerating. stalling when driving, heavy gas smell, bad plastic oil pan, breaks during oil change, cause oil leaks, and engine failure. Vehicle vibrates when braking, bad lower fuel pump.
Mfg Campaign: 11558076
Recall Date: Dec 2, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Purchased brand new in January of 2023, engine problems, engine knocks while driving or idle, hesitates when accelerating. stalling when driving, heavy gas smell, bad plastic oil pan, breaks during oil change, cause oil leaks, and engine failure. Vehicle vibrates when braking, bad lower fuel pump.
Corrective Action:
Purchased brand new in January of 2023, engine problems, engine knocks while driving or idle, hesitates when accelerating. stalling when driving, heavy gas smell, bad plastic oil pan, breaks during oil change, cause oil leaks, and engine failure. Vehicle vibrates when braking, bad lower fuel pump.
Additional Notes:
Purchased brand new in January of 2023, engine problems, engine knocks while driving or idle, hesitates when accelerating. stalling when driving, heavy gas smell, bad plastic oil pan, breaks during oil change, cause oil leaks, and engine failure. Vehicle vibrates when braking, bad lower fuel pump.
Mfg Campaign: 11558076
Recall Date: Dec 2, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Severe Oil dilution with gasoline and heavy gas smell.
Corrective Action:
Severe Oil dilution with gasoline and heavy gas smell.
Additional Notes:
Severe Oil dilution with gasoline and heavy gas smell.
Mfg Campaign: 11558121
Recall Date: Dec 2, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While on the road the check engine light came on. Immediately took said vehicle to the dealership to discover at under 6k miles and only 1 year old, the fuel pump had already gone bad. It was brought to my attention by an associate of said dealership that this has become a common occurrence, and they were surprised that a recall had not been issued.
Corrective Action:
While on the road the check engine light came on. Immediately took said vehicle to the dealership to discover at under 6k miles and only 1 year old, the fuel pump had already gone bad. It was brought to my attention by an associate of said dealership that this has become a common occurrence, and they were surprised that a recall had not been issued.
Additional Notes:
While on the road the check engine light came on. Immediately took said vehicle to the dealership to discover at under 6k miles and only 1 year old, the fuel pump had already gone bad. It was brought to my attention by an associate of said dealership that this has become a common occurrence, and they were surprised that a recall had not been issued.
Mfg Campaign: 11556089
Recall Date: Nov 20, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
No component had failed. I feel me and my childrens safety is at risk because when I start my car each time I smell fuel. Most of the time it will eventually dissipate, but sometimes it takes a while. The issue has not been figured out. The vehicle has been inspected. My vehicle isn’t showing any warning signs.
Corrective Action:
No component had failed. I feel me and my childrens safety is at risk because when I start my car each time I smell fuel. Most of the time it will eventually dissipate, but sometimes it takes a while. The issue has not been figured out. The vehicle has been inspected. My vehicle isn’t showing any warning signs.
Additional Notes:
No component had failed. I feel me and my childrens safety is at risk because when I start my car each time I smell fuel. Most of the time it will eventually dissipate, but sometimes it takes a while. The issue has not been figured out. The vehicle has been inspected. My vehicle isn’t showing any warning signs.
Mfg Campaign: 11555593
Recall Date: Nov 17, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
No component had failed. I feel me and my childrens safety is at risk because when I start my car each time I smell fuel. Most of the time it will eventually dissipate, but sometimes it takes a while. The issue has not been figured out. The vehicle has been inspected. My vehicle isn’t showing any warning signs.
Corrective Action:
No component had failed. I feel me and my childrens safety is at risk because when I start my car each time I smell fuel. Most of the time it will eventually dissipate, but sometimes it takes a while. The issue has not been figured out. The vehicle has been inspected. My vehicle isn’t showing any warning signs.
Additional Notes:
No component had failed. I feel me and my childrens safety is at risk because when I start my car each time I smell fuel. Most of the time it will eventually dissipate, but sometimes it takes a while. The issue has not been figured out. The vehicle has been inspected. My vehicle isn’t showing any warning signs.
Mfg Campaign: 11555593
Recall Date: Nov 17, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
At about 17900 miles on my 2023 Rogue I got a engine malfunction warning the vehicle speed was reduced to 10pm on the freeway. Luckily I was able to pull over immediately. I had it towed to the Nissan dealer. They informed me it was a foot pedal issue and said the car was fixed. I drove it home fine however the following day the vehicle engine started to smoke and there was smoke coming out of the exhaust. I had the vehicle towed to the dealership and it needs a new engine and turbo. They are trying not to assume responsibility saying lack of maintenance. I had the full service done literally 3 weeks before the incident. There seems to be several people dealing with the same issue.
Corrective Action:
At about 17900 miles on my 2023 Rogue I got a engine malfunction warning the vehicle speed was reduced to 10pm on the freeway. Luckily I was able to pull over immediately. I had it towed to the Nissan dealer. They informed me it was a foot pedal issue and said the car was fixed. I drove it home fine however the following day the vehicle engine started to smoke and there was smoke coming out of the exhaust. I had the vehicle towed to the dealership and it needs a new engine and turbo. They are trying not to assume responsibility saying lack of maintenance. I had the full service done literally 3 weeks before the incident. There seems to be several people dealing with the same issue.
Additional Notes:
At about 17900 miles on my 2023 Rogue I got a engine malfunction warning the vehicle speed was reduced to 10pm on the freeway. Luckily I was able to pull over immediately. I had it towed to the Nissan dealer. They informed me it was a foot pedal issue and said the car was fixed. I drove it home fine however the following day the vehicle engine started to smoke and there was smoke coming out of the exhaust. I had the vehicle towed to the dealership and it needs a new engine and turbo. They are trying not to assume responsibility saying lack of maintenance. I had the full service done literally 3 weeks before the incident. There seems to be several people dealing with the same issue.
Mfg Campaign: 11555432
Recall Date: Nov 16, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
There is a strong smell of gas/exhaust fumes in the vehicle when it's running. The smell is absolutely nauseating. I've been told that at this point Nissan is aware of the issue and there is no fix as of yet. Now I'm stuck driving a brand new car that is making me and my family ill.
Corrective Action:
There is a strong smell of gas/exhaust fumes in the vehicle when it's running. The smell is absolutely nauseating. I've been told that at this point Nissan is aware of the issue and there is no fix as of yet. Now I'm stuck driving a brand new car that is making me and my family ill.
Additional Notes:
There is a strong smell of gas/exhaust fumes in the vehicle when it's running. The smell is absolutely nauseating. I've been told that at this point Nissan is aware of the issue and there is no fix as of yet. Now I'm stuck driving a brand new car that is making me and my family ill.
Mfg Campaign: 11553248
Recall Date: Nov 2, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is a strong smell of gas/exhaust fumes in the vehicle when it's running. The smell is absolutely nauseating. I've been told that at this point Nissan is aware of the issue and there is no fix as of yet. Now I'm stuck driving a brand new car that is making me and my family ill.
Corrective Action:
There is a strong smell of gas/exhaust fumes in the vehicle when it's running. The smell is absolutely nauseating. I've been told that at this point Nissan is aware of the issue and there is no fix as of yet. Now I'm stuck driving a brand new car that is making me and my family ill.
Additional Notes:
There is a strong smell of gas/exhaust fumes in the vehicle when it's running. The smell is absolutely nauseating. I've been told that at this point Nissan is aware of the issue and there is no fix as of yet. Now I'm stuck driving a brand new car that is making me and my family ill.
Mfg Campaign: 11553248
Recall Date: Nov 2, 2023
Nissan North America, Inc.
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2021 Nissan Rogue equipped with Bridgestone Tires, Tire Line: Alenza Performance, Tire Size: 235/55/R19, DOT Number: (N/A). The contact stated that the vehicle was at the dealer for a service appointment. The contact was informed that all four tires were worn. The contact was informed that all four tires needed to be replaced. The tires were not replaced. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2021 Nissan Rogue equipped with Bridgestone Tires, Tire Line: Alenza Performance, Tire Size: 235/55/R19, DOT Number: (N/A). The contact stated that the vehicle was at the dealer for a service appointment. The contact was informed that all four tires were worn. The contact was informed that all four tires needed to be replaced. The tires were not replaced. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2021 Nissan Rogue equipped with Bridgestone Tires, Tire Line: Alenza Performance, Tire Size: 235/55/R19, DOT Number: (N/A). The contact stated that the vehicle was at the dealer for a service appointment. The contact was informed that all four tires were worn. The contact was informed that all four tires needed to be replaced. The tires were not replaced. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 15,000.
Mfg Campaign: 11552314
Recall Date: Oct 27, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
At 700 miles I started the vehicle and tried to drive when vehicle lost power and had no acceleration. I shut off the car and restarted and it was fine. It has happened several times since then including while driving. The dash shows engine malfunction reduced power service now. When it occurs the vehicles power is reduced to an idle. It’s been to the dealer and hasn’t been able to be duplicated. The manufacturer has been notified but seem not to care. It has happened on the street while driving and all I can do is pull over. If this were to happen on the freeway it could be very dangerous.
Corrective Action:
At 700 miles I started the vehicle and tried to drive when vehicle lost power and had no acceleration. I shut off the car and restarted and it was fine. It has happened several times since then including while driving. The dash shows engine malfunction reduced power service now. When it occurs the vehicles power is reduced to an idle. It’s been to the dealer and hasn’t been able to be duplicated. The manufacturer has been notified but seem not to care. It has happened on the street while driving and all I can do is pull over. If this were to happen on the freeway it could be very dangerous.
Additional Notes:
At 700 miles I started the vehicle and tried to drive when vehicle lost power and had no acceleration. I shut off the car and restarted and it was fine. It has happened several times since then including while driving. The dash shows engine malfunction reduced power service now. When it occurs the vehicles power is reduced to an idle. It’s been to the dealer and hasn’t been able to be duplicated. The manufacturer has been notified but seem not to care. It has happened on the street while driving and all I can do is pull over. If this were to happen on the freeway it could be very dangerous.
Mfg Campaign: 11546896
Recall Date: Sep 27, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The "Engine Malfunction Power Reduced" light came on while I was driving on a highway during a traffic slow down in Houston, TX on September 9, 2023. After the light came on, I stepped on the accelerator and the vehicle was moving very slowly. I quickly turned on the emergency lights to alert other drivers on the highway and pulled slowly towards the right shoulder. I drove on the right shoulder very slowly even by stepping all the way on the accelerator and exited the driveway. I stopped at a nearly gas station and turned off the engine. I let the engine turned off for 3 to 5 minutes and restarted the vehicle. The "Engine Malfunction Power Reduced" went off and it drove fine after that. It could be a very dangerous situation if this was not happened during a traffic slow down. Fortunately, I was able to get out of the highway safely. This happen when the vehicle total mileage was only at about 9872 miles. I drove the vehicle back to Round Rock, TX and ordered a maintenance service at the Nissan dealership on 9/11/2023. I left the vehicle with the service department for 3 days. After 3 days, the service department told me it was the battery issue and they replaced the battery. I was told the issued was fixed. However, after about a week or two after the service, the "Engine Malfunction Power Reduced" light came on again on 9/22/2023 while starting at a parking lot. I turned off the engine for a few minutes and restarted the vehicle and the light went off. The second time this happen when the vehicle total mileage was at about 10,316 miles. The service department told me the issue was fixed but the issue appears to be still there. I will bring the vehicle back to service but I have totally lost confident in driving the vehicle.
Corrective Action:
The "Engine Malfunction Power Reduced" light came on while I was driving on a highway during a traffic slow down in Houston, TX on September 9, 2023. After the light came on, I stepped on the accelerator and the vehicle was moving very slowly. I quickly turned on the emergency lights to alert other drivers on the highway and pulled slowly towards the right shoulder. I drove on the right shoulder very slowly even by stepping all the way on the accelerator and exited the driveway. I stopped at a nearly gas station and turned off the engine. I let the engine turned off for 3 to 5 minutes and restarted the vehicle. The "Engine Malfunction Power Reduced" went off and it drove fine after that. It could be a very dangerous situation if this was not happened during a traffic slow down. Fortunately, I was able to get out of the highway safely. This happen when the vehicle total mileage was only at about 9872 miles. I drove the vehicle back to Round Rock, TX and ordered a maintenance service at the Nissan dealership on 9/11/2023. I left the vehicle with the service department for 3 days. After 3 days, the service department told me it was the battery issue and they replaced the battery. I was told the issued was fixed. However, after about a week or two after the service, the "Engine Malfunction Power Reduced" light came on again on 9/22/2023 while starting at a parking lot. I turned off the engine for a few minutes and restarted the vehicle and the light went off. The second time this happen when the vehicle total mileage was at about 10,316 miles. The service department told me the issue was fixed but the issue appears to be still there. I will bring the vehicle back to service but I have totally lost confident in driving the vehicle.
Additional Notes:
The "Engine Malfunction Power Reduced" light came on while I was driving on a highway during a traffic slow down in Houston, TX on September 9, 2023. After the light came on, I stepped on the accelerator and the vehicle was moving very slowly. I quickly turned on the emergency lights to alert other drivers on the highway and pulled slowly towards the right shoulder. I drove on the right shoulder very slowly even by stepping all the way on the accelerator and exited the driveway. I stopped at a nearly gas station and turned off the engine. I let the engine turned off for 3 to 5 minutes and restarted the vehicle. The "Engine Malfunction Power Reduced" went off and it drove fine after that. It could be a very dangerous situation if this was not happened during a traffic slow down. Fortunately, I was able to get out of the highway safely. This happen when the vehicle total mileage was only at about 9872 miles. I drove the vehicle back to Round Rock, TX and ordered a maintenance service at the Nissan dealership on 9/11/2023. I left the vehicle with the service department for 3 days. After 3 days, the service department told me it was the battery issue and they replaced the battery. I was told the issued was fixed. However, after about a week or two after the service, the "Engine Malfunction Power Reduced" light came on again on 9/22/2023 while starting at a parking lot. I turned off the engine for a few minutes and restarted the vehicle and the light went off. The second time this happen when the vehicle total mileage was at about 10,316 miles. The service department told me the issue was fixed but the issue appears to be still there. I will bring the vehicle back to service but I have totally lost confident in driving the vehicle.
Mfg Campaign: 11546454
Recall Date: Sep 25, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Cabin smells strongly of gasoline. Gives us major headaches and sick feeling when inside car. Dealer has car now, says smell is strong and oil dipstick smells of gasoline. No warning of problem. Car is new, under 3000 miles.
Corrective Action:
Cabin smells strongly of gasoline. Gives us major headaches and sick feeling when inside car. Dealer has car now, says smell is strong and oil dipstick smells of gasoline. No warning of problem. Car is new, under 3000 miles.
Additional Notes:
Cabin smells strongly of gasoline. Gives us major headaches and sick feeling when inside car. Dealer has car now, says smell is strong and oil dipstick smells of gasoline. No warning of problem. Car is new, under 3000 miles.
Mfg Campaign: 11545790
Recall Date: Sep 21, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Random and recurring Warning light error ‘Engine Malfunction Reduced Power Service Now’ corresponding with reduced acceleration while actively driving. It has been attributed to a Turbo engine malfunction
Corrective Action:
Random and recurring Warning light error ‘Engine Malfunction Reduced Power Service Now’ corresponding with reduced acceleration while actively driving. It has been attributed to a Turbo engine malfunction
Additional Notes:
Random and recurring Warning light error ‘Engine Malfunction Reduced Power Service Now’ corresponding with reduced acceleration while actively driving. It has been attributed to a Turbo engine malfunction
Mfg Campaign: 11545823
Recall Date: Sep 21, 2023
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Random and recurring Warning light error ‘Engine Malfunction Reduced Power Service Now’ corresponding with reduced acceleration while actively driving. It has been attributed to a Turbo engine malfunction
Corrective Action:
Random and recurring Warning light error ‘Engine Malfunction Reduced Power Service Now’ corresponding with reduced acceleration while actively driving. It has been attributed to a Turbo engine malfunction
Additional Notes:
Random and recurring Warning light error ‘Engine Malfunction Reduced Power Service Now’ corresponding with reduced acceleration while actively driving. It has been attributed to a Turbo engine malfunction
Mfg Campaign: 11545823
Recall Date: Sep 21, 2023
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