Complaints & Recalls
Official Safety Recalls - Important!
26 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue vehicles. The driver and front passenger seat belt pretensioners may have been incorrectly manufactured, which can cause the seat belts to not properly restrain occupants. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection," 209, "Seat Belt Assemblies," and 210 "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD105
Recall Date: Feb 28, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD103, PD104, PMA34
Recall Date: Feb 27, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Nissan Rogue vehicles. The fastener in the rear seat belt anchor attachment points may not have been tightened properly and can loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov
Mfg Campaign: PC978, PC979
Recall Date: May 25, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC966, PC967
Recall Date: Apr 13, 2023
Consumer Complaints
413 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The drivers seat in my 2023 Nissan Rogue SLis inoperable and does not move forward or backwards. I seat is unsafe to drive for me.
Corrective Action:
The drivers seat in my 2023 Nissan Rogue SLis inoperable and does not move forward or backwards. I seat is unsafe to drive for me.
Additional Notes:
The drivers seat in my 2023 Nissan Rogue SLis inoperable and does not move forward or backwards. I seat is unsafe to drive for me.
Mfg Campaign: 11563626
Recall Date: Jan 4, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My New 2023 Nissan Rogue encountered a warning "Engine Malfunction Power reduced Service Now" after the car was driven 4600 miles in July 28th 2023. The car did not accelerate higher than 15 miles/ hr with the warning and it was difficult to change lanes while driving the vehicle to Nissan Service at Jeff Wyler Nissan, Eastgate, Ohio - 45103. The warning light went off after the car was restarted a couple of times and the technicians at Nissan service did not find any issue. The issue again resurfaced in 02 Dec 2023, and the car was not running higher than 15 miles/hr. The warning went off after the car was restarted a couple of times. Jeff Wyler Nissan Service again did not found any issue upon inspection. Reached out to Nissan Motors Customer Service and they did'nt give any solution and asked me to report the issue to the dealer if the issue resurfaces again. My family of 3 have a single car and I feel unsafe to drive this car with a 22 month old infant. When the issue occurs it becomes very risky and unsafe to even change lanes as the car does not move more than 15 miles an hour. Both the times when this issue occurred, huge traffic jam is caused on the road, at the back of my car since the car doe not accelerate and I am subjected to frequent honking. I feel afraid if this incident happens in the Interstate highway then this can cause a life risk for me and my family.
Corrective Action:
My New 2023 Nissan Rogue encountered a warning "Engine Malfunction Power reduced Service Now" after the car was driven 4600 miles in July 28th 2023. The car did not accelerate higher than 15 miles/ hr with the warning and it was difficult to change lanes while driving the vehicle to Nissan Service at Jeff Wyler Nissan, Eastgate, Ohio - 45103. The warning light went off after the car was restarted a couple of times and the technicians at Nissan service did not find any issue. The issue again resurfaced in 02 Dec 2023, and the car was not running higher than 15 miles/hr. The warning went off after the car was restarted a couple of times. Jeff Wyler Nissan Service again did not found any issue upon inspection. Reached out to Nissan Motors Customer Service and they did'nt give any solution and asked me to report the issue to the dealer if the issue resurfaces again. My family of 3 have a single car and I feel unsafe to drive this car with a 22 month old infant. When the issue occurs it becomes very risky and unsafe to even change lanes as the car does not move more than 15 miles an hour. Both the times when this issue occurred, huge traffic jam is caused on the road, at the back of my car since the car doe not accelerate and I am subjected to frequent honking. I feel afraid if this incident happens in the Interstate highway then this can cause a life risk for me and my family.
Additional Notes:
My New 2023 Nissan Rogue encountered a warning "Engine Malfunction Power reduced Service Now" after the car was driven 4600 miles in July 28th 2023. The car did not accelerate higher than 15 miles/ hr with the warning and it was difficult to change lanes while driving the vehicle to Nissan Service at Jeff Wyler Nissan, Eastgate, Ohio - 45103. The warning light went off after the car was restarted a couple of times and the technicians at Nissan service did not find any issue. The issue again resurfaced in 02 Dec 2023, and the car was not running higher than 15 miles/hr. The warning went off after the car was restarted a couple of times. Jeff Wyler Nissan Service again did not found any issue upon inspection. Reached out to Nissan Motors Customer Service and they did'nt give any solution and asked me to report the issue to the dealer if the issue resurfaces again. My family of 3 have a single car and I feel unsafe to drive this car with a 22 month old infant. When the issue occurs it becomes very risky and unsafe to even change lanes as the car does not move more than 15 miles an hour. Both the times when this issue occurred, huge traffic jam is caused on the road, at the back of my car since the car doe not accelerate and I am subjected to frequent honking. I feel afraid if this incident happens in the Interstate highway then this can cause a life risk for me and my family.
Mfg Campaign: 11563137
Recall Date: Jan 2, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My New 2023 Nissan Rogue encountered a warning "Engine Malfunction Power reduced Service Now" after the car was driven 4600 miles in July 28th 2023. The car did not accelerate higher than 15 miles/ hr with the warning and it was difficult to change lanes while driving the vehicle to Nissan Service at Jeff Wyler Nissan, Eastgate, Ohio - 45103. The warning light went off after the car was restarted a couple of times and the technicians at Nissan service did not find any issue. The issue again resurfaced in 02 Dec 2023, and the car was not running higher than 15 miles/hr. The warning went off after the car was restarted a couple of times. Jeff Wyler Nissan Service again did not found any issue upon inspection. Reached out to Nissan Motors Customer Service and they did'nt give any solution and asked me to report the issue to the dealer if the issue resurfaces again. My family of 3 have a single car and I feel unsafe to drive this car with a 22 month old infant. When the issue occurs it becomes very risky and unsafe to even change lanes as the car does not move more than 15 miles an hour. Both the times when this issue occurred, huge traffic jam is caused on the road, at the back of my car since the car doe not accelerate and I am subjected to frequent honking. I feel afraid if this incident happens in the Interstate highway then this can cause a life risk for me and my family.
Corrective Action:
My New 2023 Nissan Rogue encountered a warning "Engine Malfunction Power reduced Service Now" after the car was driven 4600 miles in July 28th 2023. The car did not accelerate higher than 15 miles/ hr with the warning and it was difficult to change lanes while driving the vehicle to Nissan Service at Jeff Wyler Nissan, Eastgate, Ohio - 45103. The warning light went off after the car was restarted a couple of times and the technicians at Nissan service did not find any issue. The issue again resurfaced in 02 Dec 2023, and the car was not running higher than 15 miles/hr. The warning went off after the car was restarted a couple of times. Jeff Wyler Nissan Service again did not found any issue upon inspection. Reached out to Nissan Motors Customer Service and they did'nt give any solution and asked me to report the issue to the dealer if the issue resurfaces again. My family of 3 have a single car and I feel unsafe to drive this car with a 22 month old infant. When the issue occurs it becomes very risky and unsafe to even change lanes as the car does not move more than 15 miles an hour. Both the times when this issue occurred, huge traffic jam is caused on the road, at the back of my car since the car doe not accelerate and I am subjected to frequent honking. I feel afraid if this incident happens in the Interstate highway then this can cause a life risk for me and my family.
Additional Notes:
My New 2023 Nissan Rogue encountered a warning "Engine Malfunction Power reduced Service Now" after the car was driven 4600 miles in July 28th 2023. The car did not accelerate higher than 15 miles/ hr with the warning and it was difficult to change lanes while driving the vehicle to Nissan Service at Jeff Wyler Nissan, Eastgate, Ohio - 45103. The warning light went off after the car was restarted a couple of times and the technicians at Nissan service did not find any issue. The issue again resurfaced in 02 Dec 2023, and the car was not running higher than 15 miles/hr. The warning went off after the car was restarted a couple of times. Jeff Wyler Nissan Service again did not found any issue upon inspection. Reached out to Nissan Motors Customer Service and they did'nt give any solution and asked me to report the issue to the dealer if the issue resurfaces again. My family of 3 have a single car and I feel unsafe to drive this car with a 22 month old infant. When the issue occurs it becomes very risky and unsafe to even change lanes as the car does not move more than 15 miles an hour. Both the times when this issue occurred, huge traffic jam is caused on the road, at the back of my car since the car doe not accelerate and I am subjected to frequent honking. I feel afraid if this incident happens in the Interstate highway then this can cause a life risk for me and my family.
Mfg Campaign: 11563137
Recall Date: Jan 2, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My New 2023 Nissan Rogue encountered a warning "Engine Malfunction Power reduced Service Now" after the car was driven 4600 miles in July 28th 2023. The car did not accelerate higher than 15 miles/ hr with the warning and it was difficult to change lanes while driving the vehicle to Nissan Service at Jeff Wyler Nissan, Eastgate, Ohio - 45103. The warning light went off after the car was restarted a couple of times and the technicians at Nissan service did not find any issue. The issue again resurfaced in 02 Dec 2023, and the car was not running higher than 15 miles/hr. The warning went off after the car was restarted a couple of times. Jeff Wyler Nissan Service again did not found any issue upon inspection. Reached out to Nissan Motors Customer Service and they did'nt give any solution and asked me to report the issue to the dealer if the issue resurfaces again. My family of 3 have a single car and I feel unsafe to drive this car with a 22 month old infant. When the issue occurs it becomes very risky and unsafe to even change lanes as the car does not move more than 15 miles an hour. Both the times when this issue occurred, huge traffic jam is caused on the road, at the back of my car since the car doe not accelerate and I am subjected to frequent honking. I feel afraid if this incident happens in the Interstate highway then this can cause a life risk for me and my family.
Corrective Action:
My New 2023 Nissan Rogue encountered a warning "Engine Malfunction Power reduced Service Now" after the car was driven 4600 miles in July 28th 2023. The car did not accelerate higher than 15 miles/ hr with the warning and it was difficult to change lanes while driving the vehicle to Nissan Service at Jeff Wyler Nissan, Eastgate, Ohio - 45103. The warning light went off after the car was restarted a couple of times and the technicians at Nissan service did not find any issue. The issue again resurfaced in 02 Dec 2023, and the car was not running higher than 15 miles/hr. The warning went off after the car was restarted a couple of times. Jeff Wyler Nissan Service again did not found any issue upon inspection. Reached out to Nissan Motors Customer Service and they did'nt give any solution and asked me to report the issue to the dealer if the issue resurfaces again. My family of 3 have a single car and I feel unsafe to drive this car with a 22 month old infant. When the issue occurs it becomes very risky and unsafe to even change lanes as the car does not move more than 15 miles an hour. Both the times when this issue occurred, huge traffic jam is caused on the road, at the back of my car since the car doe not accelerate and I am subjected to frequent honking. I feel afraid if this incident happens in the Interstate highway then this can cause a life risk for me and my family.
Additional Notes:
My New 2023 Nissan Rogue encountered a warning "Engine Malfunction Power reduced Service Now" after the car was driven 4600 miles in July 28th 2023. The car did not accelerate higher than 15 miles/ hr with the warning and it was difficult to change lanes while driving the vehicle to Nissan Service at Jeff Wyler Nissan, Eastgate, Ohio - 45103. The warning light went off after the car was restarted a couple of times and the technicians at Nissan service did not find any issue. The issue again resurfaced in 02 Dec 2023, and the car was not running higher than 15 miles/hr. The warning went off after the car was restarted a couple of times. Jeff Wyler Nissan Service again did not found any issue upon inspection. Reached out to Nissan Motors Customer Service and they did'nt give any solution and asked me to report the issue to the dealer if the issue resurfaces again. My family of 3 have a single car and I feel unsafe to drive this car with a 22 month old infant. When the issue occurs it becomes very risky and unsafe to even change lanes as the car does not move more than 15 miles an hour. Both the times when this issue occurred, huge traffic jam is caused on the road, at the back of my car since the car doe not accelerate and I am subjected to frequent honking. I feel afraid if this incident happens in the Interstate highway then this can cause a life risk for me and my family.
Mfg Campaign: 11563137
Recall Date: Jan 2, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car was purchased in June 2023 and currently has 2,785 miles. I turned my car on and the engine light came on. As I was driving, it was hard to accelerate and my car was not driving properly. I received an email from Nissan Connect stating: Hi [XXX] , Your Rogue's engine may have an emission control system malfunction. If the Malfunction Indicator Light (MIL) is blinking, you may have a misfire or other component malfunction. To reduce or avoid emission control system damage: Do not drive at speeds above 45 MPH (72 km/h). Avoid hard acceleration or deceleration. Avoid steep uphill grades. If possible, reduce the amount of cargo being hauled or towed. I took my car to the Nissan dealer, and they said the engine failed. They don’t know how long it will take to repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My car was purchased in June 2023 and currently has 2,785 miles. I turned my car on and the engine light came on. As I was driving, it was hard to accelerate and my car was not driving properly. I received an email from Nissan Connect stating: Hi [XXX] , Your Rogue's engine may have an emission control system malfunction. If the Malfunction Indicator Light (MIL) is blinking, you may have a misfire or other component malfunction. To reduce or avoid emission control system damage: Do not drive at speeds above 45 MPH (72 km/h). Avoid hard acceleration or deceleration. Avoid steep uphill grades. If possible, reduce the amount of cargo being hauled or towed. I took my car to the Nissan dealer, and they said the engine failed. They don’t know how long it will take to repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My car was purchased in June 2023 and currently has 2,785 miles. I turned my car on and the engine light came on. As I was driving, it was hard to accelerate and my car was not driving properly. I received an email from Nissan Connect stating: Hi [XXX] , Your Rogue's engine may have an emission control system malfunction. If the Malfunction Indicator Light (MIL) is blinking, you may have a misfire or other component malfunction. To reduce or avoid emission control system damage: Do not drive at speeds above 45 MPH (72 km/h). Avoid hard acceleration or deceleration. Avoid steep uphill grades. If possible, reduce the amount of cargo being hauled or towed. I took my car to the Nissan dealer, and they said the engine failed. They don’t know how long it will take to repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11563175
Recall Date: Jan 2, 2024
Nissan North America, Inc.
Defect Description:
TIRES
Potential Consequences:
DUNLOP GRANDTREK PT21 235/60/R18 TIRES WERE TAKEN OFF WITH 3MM OF TREAD LEFT AT THE TIME THE VEHICLE HAD 5K MILES ON IT, TIRES WERE ON FROM FACTORY. THE TIRES WOULD CAUSE THE VEHICLE TO FISHTAIL AND OR HYDROPLANE, A FEW TIMES WE ALMOST LOST CONTROL OF THE VEHICLE, THANK GOD WE HAD AND ANGEL WATCHING OVER US, AND WAS ABLE TO REGAIN CONTROL. WE PUT A WARRANTY CLAIM INTO DUNLOP FOR THE TIRES, THEY DENIED IT!!! MEANWHILE, I ORDERED A SET OF WINTER TIRES TO REPLACE THESE BALD TIRES, AS NEW YORK STATE WINTER SETS IN, I NEEDED TO BE SAFE! I HAVE A FRIEND THAT BOUGHT HER VEHICLE 3 DAYS AFTER ME AND HER TIRES ARE THE SAME WAY! TO THE POINT WHERE SHE TRADED! THE PROBLEM WAS IDENTIFIED AT A DEALERSHIP WHEN THE WINTER TIRES WERE PUT ON. THE COMPANY OF THE TIRES DIDNT ASK FOR PICTURES OR ANYTHING JUST DENIED THE CLAIM SAYING IT MUST BE A SUSPENSION ISSUE BUT PRIOR TO FINDING THE TIRES BEING BALD IT WAS AT A NISSAN DEALERSHIP TO DIAGNOSE THE ISSUE THEY FOUND EVERYTHING AS IT SHOULD BE, EXCEPT THE TIRES WERE LOW ON TREAD.
Corrective Action:
DUNLOP GRANDTREK PT21 235/60/R18 TIRES WERE TAKEN OFF WITH 3MM OF TREAD LEFT AT THE TIME THE VEHICLE HAD 5K MILES ON IT, TIRES WERE ON FROM FACTORY. THE TIRES WOULD CAUSE THE VEHICLE TO FISHTAIL AND OR HYDROPLANE, A FEW TIMES WE ALMOST LOST CONTROL OF THE VEHICLE, THANK GOD WE HAD AND ANGEL WATCHING OVER US, AND WAS ABLE TO REGAIN CONTROL. WE PUT A WARRANTY CLAIM INTO DUNLOP FOR THE TIRES, THEY DENIED IT!!! MEANWHILE, I ORDERED A SET OF WINTER TIRES TO REPLACE THESE BALD TIRES, AS NEW YORK STATE WINTER SETS IN, I NEEDED TO BE SAFE! I HAVE A FRIEND THAT BOUGHT HER VEHICLE 3 DAYS AFTER ME AND HER TIRES ARE THE SAME WAY! TO THE POINT WHERE SHE TRADED! THE PROBLEM WAS IDENTIFIED AT A DEALERSHIP WHEN THE WINTER TIRES WERE PUT ON. THE COMPANY OF THE TIRES DIDNT ASK FOR PICTURES OR ANYTHING JUST DENIED THE CLAIM SAYING IT MUST BE A SUSPENSION ISSUE BUT PRIOR TO FINDING THE TIRES BEING BALD IT WAS AT A NISSAN DEALERSHIP TO DIAGNOSE THE ISSUE THEY FOUND EVERYTHING AS IT SHOULD BE, EXCEPT THE TIRES WERE LOW ON TREAD.
Additional Notes:
DUNLOP GRANDTREK PT21 235/60/R18 TIRES WERE TAKEN OFF WITH 3MM OF TREAD LEFT AT THE TIME THE VEHICLE HAD 5K MILES ON IT, TIRES WERE ON FROM FACTORY. THE TIRES WOULD CAUSE THE VEHICLE TO FISHTAIL AND OR HYDROPLANE, A FEW TIMES WE ALMOST LOST CONTROL OF THE VEHICLE, THANK GOD WE HAD AND ANGEL WATCHING OVER US, AND WAS ABLE TO REGAIN CONTROL. WE PUT A WARRANTY CLAIM INTO DUNLOP FOR THE TIRES, THEY DENIED IT!!! MEANWHILE, I ORDERED A SET OF WINTER TIRES TO REPLACE THESE BALD TIRES, AS NEW YORK STATE WINTER SETS IN, I NEEDED TO BE SAFE! I HAVE A FRIEND THAT BOUGHT HER VEHICLE 3 DAYS AFTER ME AND HER TIRES ARE THE SAME WAY! TO THE POINT WHERE SHE TRADED! THE PROBLEM WAS IDENTIFIED AT A DEALERSHIP WHEN THE WINTER TIRES WERE PUT ON. THE COMPANY OF THE TIRES DIDNT ASK FOR PICTURES OR ANYTHING JUST DENIED THE CLAIM SAYING IT MUST BE A SUSPENSION ISSUE BUT PRIOR TO FINDING THE TIRES BEING BALD IT WAS AT A NISSAN DEALERSHIP TO DIAGNOSE THE ISSUE THEY FOUND EVERYTHING AS IT SHOULD BE, EXCEPT THE TIRES WERE LOW ON TREAD.
Mfg Campaign: 11561174
Recall Date: Dec 20, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Nissan Rogue. The contact stated while driving 35 MPH, the vehicle independently decelerated. The contact stated that there was traffic behind, and the vehicle decelerated to 10 MPH. The contact stated that drivers were honking their horns for her to speed up. The check engine warning light and a message stated, “Do Not Drive” was displayed. The vehicle was towed to the dealer where it was diagnosed with a failed EGR module. The contact was informed that the EGR module needed to be replaced and reprogrammed. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,169.
Corrective Action:
The contact owns a 2023 Nissan Rogue. The contact stated while driving 35 MPH, the vehicle independently decelerated. The contact stated that there was traffic behind, and the vehicle decelerated to 10 MPH. The contact stated that drivers were honking their horns for her to speed up. The check engine warning light and a message stated, “Do Not Drive” was displayed. The vehicle was towed to the dealer where it was diagnosed with a failed EGR module. The contact was informed that the EGR module needed to be replaced and reprogrammed. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,169.
Additional Notes:
The contact owns a 2023 Nissan Rogue. The contact stated while driving 35 MPH, the vehicle independently decelerated. The contact stated that there was traffic behind, and the vehicle decelerated to 10 MPH. The contact stated that drivers were honking their horns for her to speed up. The check engine warning light and a message stated, “Do Not Drive” was displayed. The vehicle was towed to the dealer where it was diagnosed with a failed EGR module. The contact was informed that the EGR module needed to be replaced and reprogrammed. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,169.
Mfg Campaign: 11560729
Recall Date: Dec 18, 2023
Nissan North America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Potential Consequences:
The contact owns a 2023 Nissan Rogue. The contact stated while driving 35 MPH, the vehicle independently decelerated. The contact stated that there was traffic behind, and the vehicle decelerated to 10 MPH. The contact stated that drivers were honking their horns for her to speed up. The check engine warning light and a message stated, “Do Not Drive” was displayed. The vehicle was towed to the dealer where it was diagnosed with a failed EGR module. The contact was informed that the EGR module needed to be replaced and reprogrammed. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,169.
Corrective Action:
The contact owns a 2023 Nissan Rogue. The contact stated while driving 35 MPH, the vehicle independently decelerated. The contact stated that there was traffic behind, and the vehicle decelerated to 10 MPH. The contact stated that drivers were honking their horns for her to speed up. The check engine warning light and a message stated, “Do Not Drive” was displayed. The vehicle was towed to the dealer where it was diagnosed with a failed EGR module. The contact was informed that the EGR module needed to be replaced and reprogrammed. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,169.
Additional Notes:
The contact owns a 2023 Nissan Rogue. The contact stated while driving 35 MPH, the vehicle independently decelerated. The contact stated that there was traffic behind, and the vehicle decelerated to 10 MPH. The contact stated that drivers were honking their horns for her to speed up. The check engine warning light and a message stated, “Do Not Drive” was displayed. The vehicle was towed to the dealer where it was diagnosed with a failed EGR module. The contact was informed that the EGR module needed to be replaced and reprogrammed. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,169.
Mfg Campaign: 11560729
Recall Date: Dec 18, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I SMELL A GAS ODOR INSIDE OF MY CLOSE GARAGE AND INSIDE THE CABIN OF MY VEHICLE. I OBSERVED THIS SMELL TODAY. MY VEHICLE 5400 MILES ON IT.
Corrective Action:
I SMELL A GAS ODOR INSIDE OF MY CLOSE GARAGE AND INSIDE THE CABIN OF MY VEHICLE. I OBSERVED THIS SMELL TODAY. MY VEHICLE 5400 MILES ON IT.
Additional Notes:
I SMELL A GAS ODOR INSIDE OF MY CLOSE GARAGE AND INSIDE THE CABIN OF MY VEHICLE. I OBSERVED THIS SMELL TODAY. MY VEHICLE 5400 MILES ON IT.
Mfg Campaign: 11560792
Recall Date: Dec 18, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Check light comes on. Vehicle unexpectedly looses engine power while driving. Very dangerous situation as you don’t have time to pull over. Vehicle restarts then it happens again. Nissan dealership has no fix for the problem and gave us the car back. The vehicle has been to the dealership twice already. This is urgent and very dangerous.
Corrective Action:
Check light comes on. Vehicle unexpectedly looses engine power while driving. Very dangerous situation as you don’t have time to pull over. Vehicle restarts then it happens again. Nissan dealership has no fix for the problem and gave us the car back. The vehicle has been to the dealership twice already. This is urgent and very dangerous.
Additional Notes:
Check light comes on. Vehicle unexpectedly looses engine power while driving. Very dangerous situation as you don’t have time to pull over. Vehicle restarts then it happens again. Nissan dealership has no fix for the problem and gave us the car back. The vehicle has been to the dealership twice already. This is urgent and very dangerous.
Mfg Campaign: 11560506
Recall Date: Dec 17, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
As I was accelerating to merge onto the toll way from 45 mph to 70 mph, I switched to sports mode and reached almost 74 mph. At that point white smoke started coming from the exhaust and the engine started to severely knock. After a few minutes the check engine, oil and high temperature lights came on, on the dash. The vehicle indicated that I pull over and stopped driving. After towing into the dealership, I was told the engine and turbo system had to be changed. After 2 business days I was informed the engine is on back order and I have been on a loaner for a month as of this report. I escalated the issue to Nissan but I have not got any resolution yet. I drove the vehicle for around 12000 miles for since April this year. Glad it is still under warranty. I asked for a replacement vehicle but nissan said it is not an option and I will have to deal with the base model loaner which is not what I purchased(SV with all upgrades). Any assistance to resolve my situation would be greatly appreciated.
Corrective Action:
As I was accelerating to merge onto the toll way from 45 mph to 70 mph, I switched to sports mode and reached almost 74 mph. At that point white smoke started coming from the exhaust and the engine started to severely knock. After a few minutes the check engine, oil and high temperature lights came on, on the dash. The vehicle indicated that I pull over and stopped driving. After towing into the dealership, I was told the engine and turbo system had to be changed. After 2 business days I was informed the engine is on back order and I have been on a loaner for a month as of this report. I escalated the issue to Nissan but I have not got any resolution yet. I drove the vehicle for around 12000 miles for since April this year. Glad it is still under warranty. I asked for a replacement vehicle but nissan said it is not an option and I will have to deal with the base model loaner which is not what I purchased(SV with all upgrades). Any assistance to resolve my situation would be greatly appreciated.
Additional Notes:
As I was accelerating to merge onto the toll way from 45 mph to 70 mph, I switched to sports mode and reached almost 74 mph. At that point white smoke started coming from the exhaust and the engine started to severely knock. After a few minutes the check engine, oil and high temperature lights came on, on the dash. The vehicle indicated that I pull over and stopped driving. After towing into the dealership, I was told the engine and turbo system had to be changed. After 2 business days I was informed the engine is on back order and I have been on a loaner for a month as of this report. I escalated the issue to Nissan but I have not got any resolution yet. I drove the vehicle for around 12000 miles for since April this year. Glad it is still under warranty. I asked for a replacement vehicle but nissan said it is not an option and I will have to deal with the base model loaner which is not what I purchased(SV with all upgrades). Any assistance to resolve my situation would be greatly appreciated.
Mfg Campaign: 11560580
Recall Date: Dec 17, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle just turned 11,000 miles. As I was accelerating up a hill, the RPM’s were extremely high and then I heard an awful noise in the engine. The car immediately shut down and overheated. It was determined the turbo chip blew apart causing catastrophic damage to the engine. I ended up needing to hire a lemon law attorney and Nissan bought the vehicle back from me. Nissan refused to compensate me for any inconveniences I incurred during the time. I had to pay out of pocket for a tow truck to come get the vehicle off the road because I was stuck on a dangerous corner and the police officers said the car needed to be moved ASAP. I had a trip planned with the vehicle in 2 weeks and ended up having to buy plane tickets instead because the loaner vehicle I had to fight the dealership for said the loaner couldn’t leave New York State. It took me a week to fight the dealership to give me a loaner vehicle. Nissan corporate was terrible to deal with. When I went to turn the vehicle in for the buy back process, the dealership told me they are up to 4 vehicles with the same issue now. It’s the new engine in the 2023 Nissans. This needs to be looked into and Nissan needs to be held accountable.
Corrective Action:
Vehicle just turned 11,000 miles. As I was accelerating up a hill, the RPM’s were extremely high and then I heard an awful noise in the engine. The car immediately shut down and overheated. It was determined the turbo chip blew apart causing catastrophic damage to the engine. I ended up needing to hire a lemon law attorney and Nissan bought the vehicle back from me. Nissan refused to compensate me for any inconveniences I incurred during the time. I had to pay out of pocket for a tow truck to come get the vehicle off the road because I was stuck on a dangerous corner and the police officers said the car needed to be moved ASAP. I had a trip planned with the vehicle in 2 weeks and ended up having to buy plane tickets instead because the loaner vehicle I had to fight the dealership for said the loaner couldn’t leave New York State. It took me a week to fight the dealership to give me a loaner vehicle. Nissan corporate was terrible to deal with. When I went to turn the vehicle in for the buy back process, the dealership told me they are up to 4 vehicles with the same issue now. It’s the new engine in the 2023 Nissans. This needs to be looked into and Nissan needs to be held accountable.
Additional Notes:
Vehicle just turned 11,000 miles. As I was accelerating up a hill, the RPM’s were extremely high and then I heard an awful noise in the engine. The car immediately shut down and overheated. It was determined the turbo chip blew apart causing catastrophic damage to the engine. I ended up needing to hire a lemon law attorney and Nissan bought the vehicle back from me. Nissan refused to compensate me for any inconveniences I incurred during the time. I had to pay out of pocket for a tow truck to come get the vehicle off the road because I was stuck on a dangerous corner and the police officers said the car needed to be moved ASAP. I had a trip planned with the vehicle in 2 weeks and ended up having to buy plane tickets instead because the loaner vehicle I had to fight the dealership for said the loaner couldn’t leave New York State. It took me a week to fight the dealership to give me a loaner vehicle. Nissan corporate was terrible to deal with. When I went to turn the vehicle in for the buy back process, the dealership told me they are up to 4 vehicles with the same issue now. It’s the new engine in the 2023 Nissans. This needs to be looked into and Nissan needs to be held accountable.
Mfg Campaign: 11560402
Recall Date: Dec 16, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was stop at a light and I turned off the radio is here when I noticed my engine shut off. I had to place the vehicle on park to start the vehicle again, this has happen twice already. I am concerned with this issue.
Corrective Action:
I was stop at a light and I turned off the radio is here when I noticed my engine shut off. I had to place the vehicle on park to start the vehicle again, this has happen twice already. I am concerned with this issue.
Additional Notes:
I was stop at a light and I turned off the radio is here when I noticed my engine shut off. I had to place the vehicle on park to start the vehicle again, this has happen twice already. I am concerned with this issue.
Mfg Campaign: 11560480
Recall Date: Dec 16, 2023
Nissan North America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2023 Nissan Rogue. The contact stated that while operating the vehicle, the odor of fuel was present inside and outside the vehicle. Additionally, while operating the vehicle, the contact experienced burning eyes, headaches, and nausea due to the fuel odor. Medical treatment was not required. The vehicle was taken to local dealer who replaced the PVC hoses but the failure reoccurred. The contact also stated that the fuel odor was present in the engine oil. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 488.
Corrective Action:
The contact owns a 2023 Nissan Rogue. The contact stated that while operating the vehicle, the odor of fuel was present inside and outside the vehicle. Additionally, while operating the vehicle, the contact experienced burning eyes, headaches, and nausea due to the fuel odor. Medical treatment was not required. The vehicle was taken to local dealer who replaced the PVC hoses but the failure reoccurred. The contact also stated that the fuel odor was present in the engine oil. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 488.
Additional Notes:
The contact owns a 2023 Nissan Rogue. The contact stated that while operating the vehicle, the odor of fuel was present inside and outside the vehicle. Additionally, while operating the vehicle, the contact experienced burning eyes, headaches, and nausea due to the fuel odor. Medical treatment was not required. The vehicle was taken to local dealer who replaced the PVC hoses but the failure reoccurred. The contact also stated that the fuel odor was present in the engine oil. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 488.
Mfg Campaign: 11560252
Recall Date: Dec 15, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the "Emissions Leak" message was displayed, and the contact heard an abnormal knocking sound coming from the engine compartment. The contact also stated that the failure occurred immediately after having the A/C module replaced by the dealer. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken to another dealer, who diagnosed a failure with unknown clamps within the engine compartment. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100.
Corrective Action:
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the "Emissions Leak" message was displayed, and the contact heard an abnormal knocking sound coming from the engine compartment. The contact also stated that the failure occurred immediately after having the A/C module replaced by the dealer. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken to another dealer, who diagnosed a failure with unknown clamps within the engine compartment. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100.
Additional Notes:
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the "Emissions Leak" message was displayed, and the contact heard an abnormal knocking sound coming from the engine compartment. The contact also stated that the failure occurred immediately after having the A/C module replaced by the dealer. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken to another dealer, who diagnosed a failure with unknown clamps within the engine compartment. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100.
Mfg Campaign: 11560315
Recall Date: Dec 15, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When driving it has a fuel odor in the cab of the vehicle. Also when the vehicle is in the garage (inclosed space) the entire garage smells of fuel. I have had this to the Nissan Dealership and they claim they can't recreate the issue.
Corrective Action:
When driving it has a fuel odor in the cab of the vehicle. Also when the vehicle is in the garage (inclosed space) the entire garage smells of fuel. I have had this to the Nissan Dealership and they claim they can't recreate the issue.
Additional Notes:
When driving it has a fuel odor in the cab of the vehicle. Also when the vehicle is in the garage (inclosed space) the entire garage smells of fuel. I have had this to the Nissan Dealership and they claim they can't recreate the issue.
Mfg Campaign: 11559934
Recall Date: Dec 13, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Raw fuel smell in vehicle cabin and garage where vehicle is kept. Fuel fumes have proved harmful to humans. I have an appointment with the Nissan dealer on 12/7/2023. Vehicle has no warning lights or messages, however fuel economy is not as high as indicated by manufacturer.
Corrective Action:
Raw fuel smell in vehicle cabin and garage where vehicle is kept. Fuel fumes have proved harmful to humans. I have an appointment with the Nissan dealer on 12/7/2023. Vehicle has no warning lights or messages, however fuel economy is not as high as indicated by manufacturer.
Additional Notes:
Raw fuel smell in vehicle cabin and garage where vehicle is kept. Fuel fumes have proved harmful to humans. I have an appointment with the Nissan dealer on 12/7/2023. Vehicle has no warning lights or messages, however fuel economy is not as high as indicated by manufacturer.
Mfg Campaign: 11558715
Recall Date: Dec 6, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
In the 5mph stop and go traffic of leaving a sloped parking garage, the brakes did not respond to repeated attempts to stop the Rogue. The brakes did not work with pumping them, hard pressure or light pressure. No collision warning alerts activated. (No beeping, lights or camera occurred as it usually does when an object is close to the vehicle.) No emergency braking activated. The only thing that stopped the Rogue was the impact with the vehicle in front of me. There is damage to the front bumper as well as the rear bumper of the car I hit. I turned off the car for 2 minutes and turned it back on to move it out of the way of the traffic behind me. The brake function returned as normal as did the collision warning alerts. The Rogue was taken to the Nissan dealership from which I purchased it. They state that they are waiting for a Nissan representative specialist to come to the location to attempt to reproduce the issue and fix the problem. There have been zero previous incidents of any kind with this vehicle. I purchased it new in March, 2023. The insurance claim has been filed but no body repairs have been scheduled because the priority is the brake system failure.
Corrective Action:
In the 5mph stop and go traffic of leaving a sloped parking garage, the brakes did not respond to repeated attempts to stop the Rogue. The brakes did not work with pumping them, hard pressure or light pressure. No collision warning alerts activated. (No beeping, lights or camera occurred as it usually does when an object is close to the vehicle.) No emergency braking activated. The only thing that stopped the Rogue was the impact with the vehicle in front of me. There is damage to the front bumper as well as the rear bumper of the car I hit. I turned off the car for 2 minutes and turned it back on to move it out of the way of the traffic behind me. The brake function returned as normal as did the collision warning alerts. The Rogue was taken to the Nissan dealership from which I purchased it. They state that they are waiting for a Nissan representative specialist to come to the location to attempt to reproduce the issue and fix the problem. There have been zero previous incidents of any kind with this vehicle. I purchased it new in March, 2023. The insurance claim has been filed but no body repairs have been scheduled because the priority is the brake system failure.
Additional Notes:
In the 5mph stop and go traffic of leaving a sloped parking garage, the brakes did not respond to repeated attempts to stop the Rogue. The brakes did not work with pumping them, hard pressure or light pressure. No collision warning alerts activated. (No beeping, lights or camera occurred as it usually does when an object is close to the vehicle.) No emergency braking activated. The only thing that stopped the Rogue was the impact with the vehicle in front of me. There is damage to the front bumper as well as the rear bumper of the car I hit. I turned off the car for 2 minutes and turned it back on to move it out of the way of the traffic behind me. The brake function returned as normal as did the collision warning alerts. The Rogue was taken to the Nissan dealership from which I purchased it. They state that they are waiting for a Nissan representative specialist to come to the location to attempt to reproduce the issue and fix the problem. There have been zero previous incidents of any kind with this vehicle. I purchased it new in March, 2023. The insurance claim has been filed but no body repairs have been scheduled because the priority is the brake system failure.
Mfg Campaign: 11558534
Recall Date: Dec 5, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In the 5mph stop and go traffic of leaving a sloped parking garage, the brakes did not respond to repeated attempts to stop the Rogue. The brakes did not work with pumping them, hard pressure or light pressure. No collision warning alerts activated. (No beeping, lights or camera occurred as it usually does when an object is close to the vehicle.) No emergency braking activated. The only thing that stopped the Rogue was the impact with the vehicle in front of me. There is damage to the front bumper as well as the rear bumper of the car I hit. I turned off the car for 2 minutes and turned it back on to move it out of the way of the traffic behind me. The brake function returned as normal as did the collision warning alerts. The Rogue was taken to the Nissan dealership from which I purchased it. They state that they are waiting for a Nissan representative specialist to come to the location to attempt to reproduce the issue and fix the problem. There have been zero previous incidents of any kind with this vehicle. I purchased it new in March, 2023. The insurance claim has been filed but no body repairs have been scheduled because the priority is the brake system failure.
Corrective Action:
In the 5mph stop and go traffic of leaving a sloped parking garage, the brakes did not respond to repeated attempts to stop the Rogue. The brakes did not work with pumping them, hard pressure or light pressure. No collision warning alerts activated. (No beeping, lights or camera occurred as it usually does when an object is close to the vehicle.) No emergency braking activated. The only thing that stopped the Rogue was the impact with the vehicle in front of me. There is damage to the front bumper as well as the rear bumper of the car I hit. I turned off the car for 2 minutes and turned it back on to move it out of the way of the traffic behind me. The brake function returned as normal as did the collision warning alerts. The Rogue was taken to the Nissan dealership from which I purchased it. They state that they are waiting for a Nissan representative specialist to come to the location to attempt to reproduce the issue and fix the problem. There have been zero previous incidents of any kind with this vehicle. I purchased it new in March, 2023. The insurance claim has been filed but no body repairs have been scheduled because the priority is the brake system failure.
Additional Notes:
In the 5mph stop and go traffic of leaving a sloped parking garage, the brakes did not respond to repeated attempts to stop the Rogue. The brakes did not work with pumping them, hard pressure or light pressure. No collision warning alerts activated. (No beeping, lights or camera occurred as it usually does when an object is close to the vehicle.) No emergency braking activated. The only thing that stopped the Rogue was the impact with the vehicle in front of me. There is damage to the front bumper as well as the rear bumper of the car I hit. I turned off the car for 2 minutes and turned it back on to move it out of the way of the traffic behind me. The brake function returned as normal as did the collision warning alerts. The Rogue was taken to the Nissan dealership from which I purchased it. They state that they are waiting for a Nissan representative specialist to come to the location to attempt to reproduce the issue and fix the problem. There have been zero previous incidents of any kind with this vehicle. I purchased it new in March, 2023. The insurance claim has been filed but no body repairs have been scheduled because the priority is the brake system failure.
Mfg Campaign: 11558534
Recall Date: Dec 5, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
In the 5mph stop and go traffic of leaving a sloped parking garage, the brakes did not respond to repeated attempts to stop the Rogue. The brakes did not work with pumping them, hard pressure or light pressure. No collision warning alerts activated. (No beeping, lights or camera occurred as it usually does when an object is close to the vehicle.) No emergency braking activated. The only thing that stopped the Rogue was the impact with the vehicle in front of me. There is damage to the front bumper as well as the rear bumper of the car I hit. I turned off the car for 2 minutes and turned it back on to move it out of the way of the traffic behind me. The brake function returned as normal as did the collision warning alerts. The Rogue was taken to the Nissan dealership from which I purchased it. They state that they are waiting for a Nissan representative specialist to come to the location to attempt to reproduce the issue and fix the problem. There have been zero previous incidents of any kind with this vehicle. I purchased it new in March, 2023. The insurance claim has been filed but no body repairs have been scheduled because the priority is the brake system failure.
Corrective Action:
In the 5mph stop and go traffic of leaving a sloped parking garage, the brakes did not respond to repeated attempts to stop the Rogue. The brakes did not work with pumping them, hard pressure or light pressure. No collision warning alerts activated. (No beeping, lights or camera occurred as it usually does when an object is close to the vehicle.) No emergency braking activated. The only thing that stopped the Rogue was the impact with the vehicle in front of me. There is damage to the front bumper as well as the rear bumper of the car I hit. I turned off the car for 2 minutes and turned it back on to move it out of the way of the traffic behind me. The brake function returned as normal as did the collision warning alerts. The Rogue was taken to the Nissan dealership from which I purchased it. They state that they are waiting for a Nissan representative specialist to come to the location to attempt to reproduce the issue and fix the problem. There have been zero previous incidents of any kind with this vehicle. I purchased it new in March, 2023. The insurance claim has been filed but no body repairs have been scheduled because the priority is the brake system failure.
Additional Notes:
In the 5mph stop and go traffic of leaving a sloped parking garage, the brakes did not respond to repeated attempts to stop the Rogue. The brakes did not work with pumping them, hard pressure or light pressure. No collision warning alerts activated. (No beeping, lights or camera occurred as it usually does when an object is close to the vehicle.) No emergency braking activated. The only thing that stopped the Rogue was the impact with the vehicle in front of me. There is damage to the front bumper as well as the rear bumper of the car I hit. I turned off the car for 2 minutes and turned it back on to move it out of the way of the traffic behind me. The brake function returned as normal as did the collision warning alerts. The Rogue was taken to the Nissan dealership from which I purchased it. They state that they are waiting for a Nissan representative specialist to come to the location to attempt to reproduce the issue and fix the problem. There have been zero previous incidents of any kind with this vehicle. I purchased it new in March, 2023. The insurance claim has been filed but no body repairs have been scheduled because the priority is the brake system failure.
Mfg Campaign: 11558534
Recall Date: Dec 5, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury