Complaints & Recalls
Official Safety Recalls - Important!
26 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R25A8/A9 R25B1/B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue vehicles. The driver and front passenger seat belt pretensioners may have been incorrectly manufactured, which can cause the seat belts to not properly restrain occupants. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection," 209, "Seat Belt Assemblies," and 210 "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD105
Recall Date: Feb 28, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD103, PD104, PMA34
Recall Date: Feb 27, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Nissan Rogue vehicles. The fastener in the rear seat belt anchor attachment points may not have been tightened properly and can loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov
Mfg Campaign: PC978, PC979
Recall Date: May 25, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC966, PC967
Recall Date: Apr 13, 2023
Consumer Complaints
413 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
There is a noise on the engine the change the engine and turbo after that the noise continues they said I need tu put gas 93 unleaded I been putting that gas the car continues with the noise and now is shaking
Corrective Action:
There is a noise on the engine the change the engine and turbo after that the noise continues they said I need tu put gas 93 unleaded I been putting that gas the car continues with the noise and now is shaking
Additional Notes:
There is a noise on the engine the change the engine and turbo after that the noise continues they said I need tu put gas 93 unleaded I been putting that gas the car continues with the noise and now is shaking
Mfg Campaign: 11578201
Recall Date: Mar 19, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is a noise on the engine the change the engine and turbo after that the noise continues they said I need tu put gas 93 unleaded I been putting that gas the car continues with the noise and now is shaking
Corrective Action:
There is a noise on the engine the change the engine and turbo after that the noise continues they said I need tu put gas 93 unleaded I been putting that gas the car continues with the noise and now is shaking
Additional Notes:
There is a noise on the engine the change the engine and turbo after that the noise continues they said I need tu put gas 93 unleaded I been putting that gas the car continues with the noise and now is shaking
Mfg Campaign: 11578201
Recall Date: Mar 19, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car has a horrible gas oder, at first only noticed it in the garage but the more I drive it the more I can smell it. Cannot put windows down while driving or you just smell gas. If you run lots of errands in a day you can start to smell it as you approach your car in the parking lot. I have had it in to nissan twice and all they do is replace a hose. But it is not a fix in fact it doesn't help at all
Corrective Action:
My car has a horrible gas oder, at first only noticed it in the garage but the more I drive it the more I can smell it. Cannot put windows down while driving or you just smell gas. If you run lots of errands in a day you can start to smell it as you approach your car in the parking lot. I have had it in to nissan twice and all they do is replace a hose. But it is not a fix in fact it doesn't help at all
Additional Notes:
My car has a horrible gas oder, at first only noticed it in the garage but the more I drive it the more I can smell it. Cannot put windows down while driving or you just smell gas. If you run lots of errands in a day you can start to smell it as you approach your car in the parking lot. I have had it in to nissan twice and all they do is replace a hose. But it is not a fix in fact it doesn't help at all
Mfg Campaign: 11578019
Recall Date: Mar 18, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The cruise control and safety driving system shuts off and the message “Forward driving aids disabled. Front sensor blocked” comes on. This happens every few miles now. Pulling over, shutting off the engine, and restarting it resets the system, but it cuts out again. Sometimes if I just keep driving, it will reset itself in a few miles. This has been dangerous at highway speeds due to it coming on and vehicle decelerating suddenly. It's also dangerous because it shuts off the vehicle avoidance system. In a 4 hour trip it can happen up to 6 to 8 times. We've taken it to dealership, but they have not found an error message etc and said they cannot do anything about it unless the issue gets worse or a recall is created for the Lane Camera, which has had reported issues of overheating. The following web link has more information of other drivers with the exact same issue as I described... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The cruise control and safety driving system shuts off and the message “Forward driving aids disabled. Front sensor blocked” comes on. This happens every few miles now. Pulling over, shutting off the engine, and restarting it resets the system, but it cuts out again. Sometimes if I just keep driving, it will reset itself in a few miles. This has been dangerous at highway speeds due to it coming on and vehicle decelerating suddenly. It's also dangerous because it shuts off the vehicle avoidance system. In a 4 hour trip it can happen up to 6 to 8 times. We've taken it to dealership, but they have not found an error message etc and said they cannot do anything about it unless the issue gets worse or a recall is created for the Lane Camera, which has had reported issues of overheating. The following web link has more information of other drivers with the exact same issue as I described... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The cruise control and safety driving system shuts off and the message “Forward driving aids disabled. Front sensor blocked” comes on. This happens every few miles now. Pulling over, shutting off the engine, and restarting it resets the system, but it cuts out again. Sometimes if I just keep driving, it will reset itself in a few miles. This has been dangerous at highway speeds due to it coming on and vehicle decelerating suddenly. It's also dangerous because it shuts off the vehicle avoidance system. In a 4 hour trip it can happen up to 6 to 8 times. We've taken it to dealership, but they have not found an error message etc and said they cannot do anything about it unless the issue gets worse or a recall is created for the Lane Camera, which has had reported issues of overheating. The following web link has more information of other drivers with the exact same issue as I described... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576193
Recall Date: Mar 8, 2024
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The cruise control and safety driving system shuts off and the message “Forward driving aids disabled. Front sensor blocked” comes on. This happens every few miles now. Pulling over, shutting off the engine, and restarting it resets the system, but it cuts out again. Sometimes if I just keep driving, it will reset itself in a few miles. This has been dangerous at highway speeds due to it coming on and vehicle decelerating suddenly. It's also dangerous because it shuts off the vehicle avoidance system. In a 4 hour trip it can happen up to 6 to 8 times. We've taken it to dealership, but they have not found an error message etc and said they cannot do anything about it unless the issue gets worse or a recall is created for the Lane Camera, which has had reported issues of overheating. The following web link has more information of other drivers with the exact same issue as I described... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The cruise control and safety driving system shuts off and the message “Forward driving aids disabled. Front sensor blocked” comes on. This happens every few miles now. Pulling over, shutting off the engine, and restarting it resets the system, but it cuts out again. Sometimes if I just keep driving, it will reset itself in a few miles. This has been dangerous at highway speeds due to it coming on and vehicle decelerating suddenly. It's also dangerous because it shuts off the vehicle avoidance system. In a 4 hour trip it can happen up to 6 to 8 times. We've taken it to dealership, but they have not found an error message etc and said they cannot do anything about it unless the issue gets worse or a recall is created for the Lane Camera, which has had reported issues of overheating. The following web link has more information of other drivers with the exact same issue as I described... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The cruise control and safety driving system shuts off and the message “Forward driving aids disabled. Front sensor blocked” comes on. This happens every few miles now. Pulling over, shutting off the engine, and restarting it resets the system, but it cuts out again. Sometimes if I just keep driving, it will reset itself in a few miles. This has been dangerous at highway speeds due to it coming on and vehicle decelerating suddenly. It's also dangerous because it shuts off the vehicle avoidance system. In a 4 hour trip it can happen up to 6 to 8 times. We've taken it to dealership, but they have not found an error message etc and said they cannot do anything about it unless the issue gets worse or a recall is created for the Lane Camera, which has had reported issues of overheating. The following web link has more information of other drivers with the exact same issue as I described... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576193
Recall Date: Mar 8, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The cruise control and safety driving system shuts off and the message “Forward driving aids disabled. Front sensor blocked” comes on. This happens every few miles now. Pulling over, shutting off the engine, and restarting it resets the system, but it cuts out again. Sometimes if I just keep driving, it will reset itself in a few miles. This has been dangerous at highway speeds due to it coming on and vehicle decelerating suddenly. It's also dangerous because it shuts off the vehicle avoidance system. In a 4 hour trip it can happen up to 6 to 8 times. We've taken it to dealership, but they have not found an error message etc and said they cannot do anything about it unless the issue gets worse or a recall is created for the Lane Camera, which has had reported issues of overheating. The following web link has more information of other drivers with the exact same issue as I described... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The cruise control and safety driving system shuts off and the message “Forward driving aids disabled. Front sensor blocked” comes on. This happens every few miles now. Pulling over, shutting off the engine, and restarting it resets the system, but it cuts out again. Sometimes if I just keep driving, it will reset itself in a few miles. This has been dangerous at highway speeds due to it coming on and vehicle decelerating suddenly. It's also dangerous because it shuts off the vehicle avoidance system. In a 4 hour trip it can happen up to 6 to 8 times. We've taken it to dealership, but they have not found an error message etc and said they cannot do anything about it unless the issue gets worse or a recall is created for the Lane Camera, which has had reported issues of overheating. The following web link has more information of other drivers with the exact same issue as I described... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The cruise control and safety driving system shuts off and the message “Forward driving aids disabled. Front sensor blocked” comes on. This happens every few miles now. Pulling over, shutting off the engine, and restarting it resets the system, but it cuts out again. Sometimes if I just keep driving, it will reset itself in a few miles. This has been dangerous at highway speeds due to it coming on and vehicle decelerating suddenly. It's also dangerous because it shuts off the vehicle avoidance system. In a 4 hour trip it can happen up to 6 to 8 times. We've taken it to dealership, but they have not found an error message etc and said they cannot do anything about it unless the issue gets worse or a recall is created for the Lane Camera, which has had reported issues of overheating. The following web link has more information of other drivers with the exact same issue as I described... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576193
Recall Date: Mar 8, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On [XXX], on our 2023 Rogue with only 9100 miles on it suffered complete engine failure while driving the highway. The car had been operating for about 10 minutes, and we had just onboarded the freeway entrance and after about a mile at normal highway speeds, with no warning, the engine started making loud knocking sounds and there was a immediate loss of motive power. This occurred during heavy traffic and was a close call with drivers behind the car. If the car had been in the left most or middle lanes of the highway it is likely the car would have not made it off the middle of the highway and it likely could have caused a severe chain reaction accident, and it could have been life threatening as it was during rush hour with heavy rush traffic and lots of large trucks. Since we were still in the right most lane we were able to roll onto an exit ramp where the engine stopped all together because there was no more forward momentum. We were not even able to pull off the exit lane completely putting the occupants at risk. We had our 3 year old in the car and the incident was very traumatic as the risk of being rear-ended during and after the failure was significant. Attempt to restart the car resulted in the engine attempting to but failing to turn over. Road side assistance came in about 55 minutes, but we fortunately had family come and take the 3 year old to safety so no longer at risk. The car was towed to a Nissan dealership for service. The service department stated they opened the pan on the engine and large and small pieces of metal were in the pan and just fell out. They said the engine suffered a total failure. We do not feel safe in this car any longer even if they repair it. This is the exact issue being investigated, NHTSA Action Number [XXX]: - Complete loss of motive power due to engine failure. Nissan knows about it yet they have not made the effort to recall the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], on our 2023 Rogue with only 9100 miles on it suffered complete engine failure while driving the highway. The car had been operating for about 10 minutes, and we had just onboarded the freeway entrance and after about a mile at normal highway speeds, with no warning, the engine started making loud knocking sounds and there was a immediate loss of motive power. This occurred during heavy traffic and was a close call with drivers behind the car. If the car had been in the left most or middle lanes of the highway it is likely the car would have not made it off the middle of the highway and it likely could have caused a severe chain reaction accident, and it could have been life threatening as it was during rush hour with heavy rush traffic and lots of large trucks. Since we were still in the right most lane we were able to roll onto an exit ramp where the engine stopped all together because there was no more forward momentum. We were not even able to pull off the exit lane completely putting the occupants at risk. We had our 3 year old in the car and the incident was very traumatic as the risk of being rear-ended during and after the failure was significant. Attempt to restart the car resulted in the engine attempting to but failing to turn over. Road side assistance came in about 55 minutes, but we fortunately had family come and take the 3 year old to safety so no longer at risk. The car was towed to a Nissan dealership for service. The service department stated they opened the pan on the engine and large and small pieces of metal were in the pan and just fell out. They said the engine suffered a total failure. We do not feel safe in this car any longer even if they repair it. This is the exact issue being investigated, NHTSA Action Number [XXX]: - Complete loss of motive power due to engine failure. Nissan knows about it yet they have not made the effort to recall the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], on our 2023 Rogue with only 9100 miles on it suffered complete engine failure while driving the highway. The car had been operating for about 10 minutes, and we had just onboarded the freeway entrance and after about a mile at normal highway speeds, with no warning, the engine started making loud knocking sounds and there was a immediate loss of motive power. This occurred during heavy traffic and was a close call with drivers behind the car. If the car had been in the left most or middle lanes of the highway it is likely the car would have not made it off the middle of the highway and it likely could have caused a severe chain reaction accident, and it could have been life threatening as it was during rush hour with heavy rush traffic and lots of large trucks. Since we were still in the right most lane we were able to roll onto an exit ramp where the engine stopped all together because there was no more forward momentum. We were not even able to pull off the exit lane completely putting the occupants at risk. We had our 3 year old in the car and the incident was very traumatic as the risk of being rear-ended during and after the failure was significant. Attempt to restart the car resulted in the engine attempting to but failing to turn over. Road side assistance came in about 55 minutes, but we fortunately had family come and take the 3 year old to safety so no longer at risk. The car was towed to a Nissan dealership for service. The service department stated they opened the pan on the engine and large and small pieces of metal were in the pan and just fell out. They said the engine suffered a total failure. We do not feel safe in this car any longer even if they repair it. This is the exact issue being investigated, NHTSA Action Number [XXX]: - Complete loss of motive power due to engine failure. Nissan knows about it yet they have not made the effort to recall the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575984
Recall Date: Mar 7, 2024
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2023 Nissan Rogue. The contact stated after shifting into drive and driving at low speeds, the front driver’s side seat unintendedly reclined backwards. The vehicle was taken to the same dealer three times, where the computer programming was reset. Additionally, the dealer test drove the vehicle for approximately 400 miles but was unable to duplicate the failure. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 5,288.
Corrective Action:
The contact owns a 2023 Nissan Rogue. The contact stated after shifting into drive and driving at low speeds, the front driver’s side seat unintendedly reclined backwards. The vehicle was taken to the same dealer three times, where the computer programming was reset. Additionally, the dealer test drove the vehicle for approximately 400 miles but was unable to duplicate the failure. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 5,288.
Additional Notes:
The contact owns a 2023 Nissan Rogue. The contact stated after shifting into drive and driving at low speeds, the front driver’s side seat unintendedly reclined backwards. The vehicle was taken to the same dealer three times, where the computer programming was reset. Additionally, the dealer test drove the vehicle for approximately 400 miles but was unable to duplicate the failure. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 5,288.
Mfg Campaign: 11576044
Recall Date: Mar 7, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The 2023 Nissan Rogue we have as a lease with 9,000 miles on it. 10 minutes after driving it and going on the highway with in 1 minutes the engine abruptly started knocking and stuttering and immediate loss of motive power. Fortunately the car was in the left most lane and an exist was able to enter the exit ramp but the vehicle started sputtering and stalled and would not restart. Restart attempts resulted in engine stuttering and it the engine shutting off. We think this is the exact symptoms as described in PE23023 with these Nissan engine failures. Reporting since this should be recalled for safty and because we had a 3 year old child in the card and we fear that this could have caused risk of death by loss of motive power on the highway and if the car was in the fast or middle lanes could have resulted very high risk situation of a car with no power stuck on the highway in rush hour. I'm thankful my family is OK but this failure was a close call that could have caused a chain of accidents on the highway with possible loss of life. There were no warning indications displayed by the before the incident occurred, it was extremely sudden. After car stalled attempts to restart showed maintenance required and what appear to have been several unclear messages. battery charge was checked by tow truck and attempts to start with assisted power from additional battery made no change, the engine could not remain running it turned over and quickly sputtered and stalled and failed. The car is now at the dealership being looked at but we wanted to report this due to the severity of the issue and how it occurred, especially after reading that Nissan is aware of this particular issue as described in PE23023. I would recommend a recall as this is not a safe vehicle. Out family will no longer use this car ever again for our safety and the safety of our young child.
Corrective Action:
The 2023 Nissan Rogue we have as a lease with 9,000 miles on it. 10 minutes after driving it and going on the highway with in 1 minutes the engine abruptly started knocking and stuttering and immediate loss of motive power. Fortunately the car was in the left most lane and an exist was able to enter the exit ramp but the vehicle started sputtering and stalled and would not restart. Restart attempts resulted in engine stuttering and it the engine shutting off. We think this is the exact symptoms as described in PE23023 with these Nissan engine failures. Reporting since this should be recalled for safty and because we had a 3 year old child in the card and we fear that this could have caused risk of death by loss of motive power on the highway and if the car was in the fast or middle lanes could have resulted very high risk situation of a car with no power stuck on the highway in rush hour. I'm thankful my family is OK but this failure was a close call that could have caused a chain of accidents on the highway with possible loss of life. There were no warning indications displayed by the before the incident occurred, it was extremely sudden. After car stalled attempts to restart showed maintenance required and what appear to have been several unclear messages. battery charge was checked by tow truck and attempts to start with assisted power from additional battery made no change, the engine could not remain running it turned over and quickly sputtered and stalled and failed. The car is now at the dealership being looked at but we wanted to report this due to the severity of the issue and how it occurred, especially after reading that Nissan is aware of this particular issue as described in PE23023. I would recommend a recall as this is not a safe vehicle. Out family will no longer use this car ever again for our safety and the safety of our young child.
Additional Notes:
The 2023 Nissan Rogue we have as a lease with 9,000 miles on it. 10 minutes after driving it and going on the highway with in 1 minutes the engine abruptly started knocking and stuttering and immediate loss of motive power. Fortunately the car was in the left most lane and an exist was able to enter the exit ramp but the vehicle started sputtering and stalled and would not restart. Restart attempts resulted in engine stuttering and it the engine shutting off. We think this is the exact symptoms as described in PE23023 with these Nissan engine failures. Reporting since this should be recalled for safty and because we had a 3 year old child in the card and we fear that this could have caused risk of death by loss of motive power on the highway and if the car was in the fast or middle lanes could have resulted very high risk situation of a car with no power stuck on the highway in rush hour. I'm thankful my family is OK but this failure was a close call that could have caused a chain of accidents on the highway with possible loss of life. There were no warning indications displayed by the before the incident occurred, it was extremely sudden. After car stalled attempts to restart showed maintenance required and what appear to have been several unclear messages. battery charge was checked by tow truck and attempts to start with assisted power from additional battery made no change, the engine could not remain running it turned over and quickly sputtered and stalled and failed. The car is now at the dealership being looked at but we wanted to report this due to the severity of the issue and how it occurred, especially after reading that Nissan is aware of this particular issue as described in PE23023. I would recommend a recall as this is not a safe vehicle. Out family will no longer use this car ever again for our safety and the safety of our young child.
Mfg Campaign: 11575308
Recall Date: Mar 4, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The 2023 Nissan Rogue we have as a lease with 9,000 miles on it. 10 minutes after driving it and going on the highway with in 1 minutes the engine abruptly started knocking and stuttering and immediate loss of motive power. Fortunately the car was in the left most lane and an exist was able to enter the exit ramp but the vehicle started sputtering and stalled and would not restart. Restart attempts resulted in engine stuttering and it the engine shutting off. We think this is the exact symptoms as described in PE23023 with these Nissan engine failures. Reporting since this should be recalled for safty and because we had a 3 year old child in the card and we fear that this could have caused risk of death by loss of motive power on the highway and if the car was in the fast or middle lanes could have resulted very high risk situation of a car with no power stuck on the highway in rush hour. I'm thankful my family is OK but this failure was a close call that could have caused a chain of accidents on the highway with possible loss of life. There were no warning indications displayed by the before the incident occurred, it was extremely sudden. After car stalled attempts to restart showed maintenance required and what appear to have been several unclear messages. battery charge was checked by tow truck and attempts to start with assisted power from additional battery made no change, the engine could not remain running it turned over and quickly sputtered and stalled and failed. The car is now at the dealership being looked at but we wanted to report this due to the severity of the issue and how it occurred, especially after reading that Nissan is aware of this particular issue as described in PE23023. I would recommend a recall as this is not a safe vehicle. Out family will no longer use this car ever again for our safety and the safety of our young child.
Corrective Action:
The 2023 Nissan Rogue we have as a lease with 9,000 miles on it. 10 minutes after driving it and going on the highway with in 1 minutes the engine abruptly started knocking and stuttering and immediate loss of motive power. Fortunately the car was in the left most lane and an exist was able to enter the exit ramp but the vehicle started sputtering and stalled and would not restart. Restart attempts resulted in engine stuttering and it the engine shutting off. We think this is the exact symptoms as described in PE23023 with these Nissan engine failures. Reporting since this should be recalled for safty and because we had a 3 year old child in the card and we fear that this could have caused risk of death by loss of motive power on the highway and if the car was in the fast or middle lanes could have resulted very high risk situation of a car with no power stuck on the highway in rush hour. I'm thankful my family is OK but this failure was a close call that could have caused a chain of accidents on the highway with possible loss of life. There were no warning indications displayed by the before the incident occurred, it was extremely sudden. After car stalled attempts to restart showed maintenance required and what appear to have been several unclear messages. battery charge was checked by tow truck and attempts to start with assisted power from additional battery made no change, the engine could not remain running it turned over and quickly sputtered and stalled and failed. The car is now at the dealership being looked at but we wanted to report this due to the severity of the issue and how it occurred, especially after reading that Nissan is aware of this particular issue as described in PE23023. I would recommend a recall as this is not a safe vehicle. Out family will no longer use this car ever again for our safety and the safety of our young child.
Additional Notes:
The 2023 Nissan Rogue we have as a lease with 9,000 miles on it. 10 minutes after driving it and going on the highway with in 1 minutes the engine abruptly started knocking and stuttering and immediate loss of motive power. Fortunately the car was in the left most lane and an exist was able to enter the exit ramp but the vehicle started sputtering and stalled and would not restart. Restart attempts resulted in engine stuttering and it the engine shutting off. We think this is the exact symptoms as described in PE23023 with these Nissan engine failures. Reporting since this should be recalled for safty and because we had a 3 year old child in the card and we fear that this could have caused risk of death by loss of motive power on the highway and if the car was in the fast or middle lanes could have resulted very high risk situation of a car with no power stuck on the highway in rush hour. I'm thankful my family is OK but this failure was a close call that could have caused a chain of accidents on the highway with possible loss of life. There were no warning indications displayed by the before the incident occurred, it was extremely sudden. After car stalled attempts to restart showed maintenance required and what appear to have been several unclear messages. battery charge was checked by tow truck and attempts to start with assisted power from additional battery made no change, the engine could not remain running it turned over and quickly sputtered and stalled and failed. The car is now at the dealership being looked at but we wanted to report this due to the severity of the issue and how it occurred, especially after reading that Nissan is aware of this particular issue as described in PE23023. I would recommend a recall as this is not a safe vehicle. Out family will no longer use this car ever again for our safety and the safety of our young child.
Mfg Campaign: 11575308
Recall Date: Mar 4, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Purchased a 2023 Nissan Rogue in May 2023 with less than 10 miles on it. Shortly after purchase myself and my family noticed the smell of gas fumes in the cabin, which I initially ignored. I took the car back to the dealership in August 2023 at 4,700 miles due to the noxious fumes/smell. The car’s PCV valve was replaced for the first time. I again took the vehicle into the dealership in December 2023 at 12,900 miles due to the extremely strong smell of gas fumes coming into the cabin but also radiating throughout my entire garage. These fumes burn my eyes, throat, make me nauseous, and cause headaches. My heated garage has an open flame heater and I became worried that the potentially uncombusted gas products leaking into the air could cause an explosion or fire. The dealership replaced my PCV hose a second time, but this did not solve the issue. I returned to dealership in February 2024 at 15,000 miles for persistent gas fumes in the cabin and radiating throughout my garage. There was nothing wrong with my PCV hose and the PCV hoses were on “back order”. Nothing was done to my car other than “wash off the engine bay to try to get rid of the smell”. Nissan was unable to resolve the issue or produce any viable solutions, they returned my car to me the next day and after driving it home from work and parking it in my garage, the noxious gas/odor was still strongly present and I was told by family that my clothes smell like gasoline/oil fumes. I am afraid for my health and safety while driving this vehicle. I do not feel that Nissan has adequately addressed this issue and continues to ignore it without producing viable solutions. It appears to me that there is likely a defect in the engineering/manufacturing of this vehicle and intrinsic faults within the engine and its components. I believe that if action is not taken by Nissan or governmental regulatory bodies, consumers will experience serious health and safety consequences.
Corrective Action:
Purchased a 2023 Nissan Rogue in May 2023 with less than 10 miles on it. Shortly after purchase myself and my family noticed the smell of gas fumes in the cabin, which I initially ignored. I took the car back to the dealership in August 2023 at 4,700 miles due to the noxious fumes/smell. The car’s PCV valve was replaced for the first time. I again took the vehicle into the dealership in December 2023 at 12,900 miles due to the extremely strong smell of gas fumes coming into the cabin but also radiating throughout my entire garage. These fumes burn my eyes, throat, make me nauseous, and cause headaches. My heated garage has an open flame heater and I became worried that the potentially uncombusted gas products leaking into the air could cause an explosion or fire. The dealership replaced my PCV hose a second time, but this did not solve the issue. I returned to dealership in February 2024 at 15,000 miles for persistent gas fumes in the cabin and radiating throughout my garage. There was nothing wrong with my PCV hose and the PCV hoses were on “back order”. Nothing was done to my car other than “wash off the engine bay to try to get rid of the smell”. Nissan was unable to resolve the issue or produce any viable solutions, they returned my car to me the next day and after driving it home from work and parking it in my garage, the noxious gas/odor was still strongly present and I was told by family that my clothes smell like gasoline/oil fumes. I am afraid for my health and safety while driving this vehicle. I do not feel that Nissan has adequately addressed this issue and continues to ignore it without producing viable solutions. It appears to me that there is likely a defect in the engineering/manufacturing of this vehicle and intrinsic faults within the engine and its components. I believe that if action is not taken by Nissan or governmental regulatory bodies, consumers will experience serious health and safety consequences.
Additional Notes:
Purchased a 2023 Nissan Rogue in May 2023 with less than 10 miles on it. Shortly after purchase myself and my family noticed the smell of gas fumes in the cabin, which I initially ignored. I took the car back to the dealership in August 2023 at 4,700 miles due to the noxious fumes/smell. The car’s PCV valve was replaced for the first time. I again took the vehicle into the dealership in December 2023 at 12,900 miles due to the extremely strong smell of gas fumes coming into the cabin but also radiating throughout my entire garage. These fumes burn my eyes, throat, make me nauseous, and cause headaches. My heated garage has an open flame heater and I became worried that the potentially uncombusted gas products leaking into the air could cause an explosion or fire. The dealership replaced my PCV hose a second time, but this did not solve the issue. I returned to dealership in February 2024 at 15,000 miles for persistent gas fumes in the cabin and radiating throughout my garage. There was nothing wrong with my PCV hose and the PCV hoses were on “back order”. Nothing was done to my car other than “wash off the engine bay to try to get rid of the smell”. Nissan was unable to resolve the issue or produce any viable solutions, they returned my car to me the next day and after driving it home from work and parking it in my garage, the noxious gas/odor was still strongly present and I was told by family that my clothes smell like gasoline/oil fumes. I am afraid for my health and safety while driving this vehicle. I do not feel that Nissan has adequately addressed this issue and continues to ignore it without producing viable solutions. It appears to me that there is likely a defect in the engineering/manufacturing of this vehicle and intrinsic faults within the engine and its components. I believe that if action is not taken by Nissan or governmental regulatory bodies, consumers will experience serious health and safety consequences.
Mfg Campaign: 11574677
Recall Date: Feb 29, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Purchased a 2023 Nissan Rogue in May 2023 with less than 10 miles on it. Shortly after purchase myself and my family noticed the smell of gas fumes in the cabin, which I initially ignored. I took the car back to the dealership in August 2023 at 4,700 miles due to the noxious fumes/smell. The car’s PCV valve was replaced for the first time. I again took the vehicle into the dealership in December 2023 at 12,900 miles due to the extremely strong smell of gas fumes coming into the cabin but also radiating throughout my entire garage. These fumes burn my eyes, throat, make me nauseous, and cause headaches. My heated garage has an open flame heater and I became worried that the potentially uncombusted gas products leaking into the air could cause an explosion or fire. The dealership replaced my PCV hose a second time, but this did not solve the issue. I returned to dealership in February 2024 at 15,000 miles for persistent gas fumes in the cabin and radiating throughout my garage. There was nothing wrong with my PCV hose and the PCV hoses were on “back order”. Nothing was done to my car other than “wash off the engine bay to try to get rid of the smell”. Nissan was unable to resolve the issue or produce any viable solutions, they returned my car to me the next day and after driving it home from work and parking it in my garage, the noxious gas/odor was still strongly present and I was told by family that my clothes smell like gasoline/oil fumes. I am afraid for my health and safety while driving this vehicle. I do not feel that Nissan has adequately addressed this issue and continues to ignore it without producing viable solutions. It appears to me that there is likely a defect in the engineering/manufacturing of this vehicle and intrinsic faults within the engine and its components. I believe that if action is not taken by Nissan or governmental regulatory bodies, consumers will experience serious health and safety consequences.
Corrective Action:
Purchased a 2023 Nissan Rogue in May 2023 with less than 10 miles on it. Shortly after purchase myself and my family noticed the smell of gas fumes in the cabin, which I initially ignored. I took the car back to the dealership in August 2023 at 4,700 miles due to the noxious fumes/smell. The car’s PCV valve was replaced for the first time. I again took the vehicle into the dealership in December 2023 at 12,900 miles due to the extremely strong smell of gas fumes coming into the cabin but also radiating throughout my entire garage. These fumes burn my eyes, throat, make me nauseous, and cause headaches. My heated garage has an open flame heater and I became worried that the potentially uncombusted gas products leaking into the air could cause an explosion or fire. The dealership replaced my PCV hose a second time, but this did not solve the issue. I returned to dealership in February 2024 at 15,000 miles for persistent gas fumes in the cabin and radiating throughout my garage. There was nothing wrong with my PCV hose and the PCV hoses were on “back order”. Nothing was done to my car other than “wash off the engine bay to try to get rid of the smell”. Nissan was unable to resolve the issue or produce any viable solutions, they returned my car to me the next day and after driving it home from work and parking it in my garage, the noxious gas/odor was still strongly present and I was told by family that my clothes smell like gasoline/oil fumes. I am afraid for my health and safety while driving this vehicle. I do not feel that Nissan has adequately addressed this issue and continues to ignore it without producing viable solutions. It appears to me that there is likely a defect in the engineering/manufacturing of this vehicle and intrinsic faults within the engine and its components. I believe that if action is not taken by Nissan or governmental regulatory bodies, consumers will experience serious health and safety consequences.
Additional Notes:
Purchased a 2023 Nissan Rogue in May 2023 with less than 10 miles on it. Shortly after purchase myself and my family noticed the smell of gas fumes in the cabin, which I initially ignored. I took the car back to the dealership in August 2023 at 4,700 miles due to the noxious fumes/smell. The car’s PCV valve was replaced for the first time. I again took the vehicle into the dealership in December 2023 at 12,900 miles due to the extremely strong smell of gas fumes coming into the cabin but also radiating throughout my entire garage. These fumes burn my eyes, throat, make me nauseous, and cause headaches. My heated garage has an open flame heater and I became worried that the potentially uncombusted gas products leaking into the air could cause an explosion or fire. The dealership replaced my PCV hose a second time, but this did not solve the issue. I returned to dealership in February 2024 at 15,000 miles for persistent gas fumes in the cabin and radiating throughout my garage. There was nothing wrong with my PCV hose and the PCV hoses were on “back order”. Nothing was done to my car other than “wash off the engine bay to try to get rid of the smell”. Nissan was unable to resolve the issue or produce any viable solutions, they returned my car to me the next day and after driving it home from work and parking it in my garage, the noxious gas/odor was still strongly present and I was told by family that my clothes smell like gasoline/oil fumes. I am afraid for my health and safety while driving this vehicle. I do not feel that Nissan has adequately addressed this issue and continues to ignore it without producing viable solutions. It appears to me that there is likely a defect in the engineering/manufacturing of this vehicle and intrinsic faults within the engine and its components. I believe that if action is not taken by Nissan or governmental regulatory bodies, consumers will experience serious health and safety consequences.
Mfg Campaign: 11574677
Recall Date: Feb 29, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Forward driving aids disabled, front sensor blocked, malfunction Issue confirmed by dealer 3 sensors replaced Problem continues
Corrective Action:
Forward driving aids disabled, front sensor blocked, malfunction Issue confirmed by dealer 3 sensors replaced Problem continues
Additional Notes:
Forward driving aids disabled, front sensor blocked, malfunction Issue confirmed by dealer 3 sensors replaced Problem continues
Mfg Campaign: 11573802
Recall Date: Feb 24, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Forward driving aids disabled, front sensor blocked, malfunction Issue confirmed by dealer 3 sensors replaced Problem continues
Corrective Action:
Forward driving aids disabled, front sensor blocked, malfunction Issue confirmed by dealer 3 sensors replaced Problem continues
Additional Notes:
Forward driving aids disabled, front sensor blocked, malfunction Issue confirmed by dealer 3 sensors replaced Problem continues
Mfg Campaign: 11573802
Recall Date: Feb 24, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Forward driving aids disabled, front sensor blocked, malfunction Issue confirmed by dealer 3 sensors replaced Problem continues
Corrective Action:
Forward driving aids disabled, front sensor blocked, malfunction Issue confirmed by dealer 3 sensors replaced Problem continues
Additional Notes:
Forward driving aids disabled, front sensor blocked, malfunction Issue confirmed by dealer 3 sensors replaced Problem continues
Mfg Campaign: 11573802
Recall Date: Feb 24, 2024
Nissan North America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2023 Nissan Rouge. The contact stated that while the vehicle was parked, the rear windshield exploded. The vehicle was driven to the residence. The vehicle was diagnosed by a Safelite Auto Glass technician, who observed two holes in the windshield where the defroster connections were on the windshield. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,800.
Corrective Action:
The contact owns a 2023 Nissan Rouge. The contact stated that while the vehicle was parked, the rear windshield exploded. The vehicle was driven to the residence. The vehicle was diagnosed by a Safelite Auto Glass technician, who observed two holes in the windshield where the defroster connections were on the windshield. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,800.
Additional Notes:
The contact owns a 2023 Nissan Rouge. The contact stated that while the vehicle was parked, the rear windshield exploded. The vehicle was driven to the residence. The vehicle was diagnosed by a Safelite Auto Glass technician, who observed two holes in the windshield where the defroster connections were on the windshield. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,800.
Mfg Campaign: 11573443
Recall Date: Feb 22, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Bought a new 2023 Nissan Rogue last week with 8 miles on it. Drove the vehicle on a 12 hour trip. Filled up the gas tank and gasoline smells were terrible inside the vehicle. Went on the internet to research this and found there are many who have this problem and Nissan is doing NOTHING to fix it. To make matters worse, it appears that John Deery Motors, Cedar Falls, Iowa just committed "Consumer Fraud"..........they knew that this problem existed and they continue to sell the vehicles WITHOUT telling the consumer.
Corrective Action:
Bought a new 2023 Nissan Rogue last week with 8 miles on it. Drove the vehicle on a 12 hour trip. Filled up the gas tank and gasoline smells were terrible inside the vehicle. Went on the internet to research this and found there are many who have this problem and Nissan is doing NOTHING to fix it. To make matters worse, it appears that John Deery Motors, Cedar Falls, Iowa just committed "Consumer Fraud"..........they knew that this problem existed and they continue to sell the vehicles WITHOUT telling the consumer.
Additional Notes:
Bought a new 2023 Nissan Rogue last week with 8 miles on it. Drove the vehicle on a 12 hour trip. Filled up the gas tank and gasoline smells were terrible inside the vehicle. Went on the internet to research this and found there are many who have this problem and Nissan is doing NOTHING to fix it. To make matters worse, it appears that John Deery Motors, Cedar Falls, Iowa just committed "Consumer Fraud"..........they knew that this problem existed and they continue to sell the vehicles WITHOUT telling the consumer.
Mfg Campaign: 11572656
Recall Date: Feb 18, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This has been a big safety issue for my wife and 10 month old daughter. Randomly while driving on highway or in residential roads, our 2023 nissan rogue will start revving hard. The rpm shoots up to around 5000 and the engine starts to lose power resulting in rapid de-acceleration. As of recent, my wife would have to restart the car to go back to normal functioning mode. This also almost caused her accidents on multiple occasions. We contacted Nissan, opened a case, and they refused to repurchase it or replace it. We are stuck with this car hoping nothing bad happens.
Corrective Action:
This has been a big safety issue for my wife and 10 month old daughter. Randomly while driving on highway or in residential roads, our 2023 nissan rogue will start revving hard. The rpm shoots up to around 5000 and the engine starts to lose power resulting in rapid de-acceleration. As of recent, my wife would have to restart the car to go back to normal functioning mode. This also almost caused her accidents on multiple occasions. We contacted Nissan, opened a case, and they refused to repurchase it or replace it. We are stuck with this car hoping nothing bad happens.
Additional Notes:
This has been a big safety issue for my wife and 10 month old daughter. Randomly while driving on highway or in residential roads, our 2023 nissan rogue will start revving hard. The rpm shoots up to around 5000 and the engine starts to lose power resulting in rapid de-acceleration. As of recent, my wife would have to restart the car to go back to normal functioning mode. This also almost caused her accidents on multiple occasions. We contacted Nissan, opened a case, and they refused to repurchase it or replace it. We are stuck with this car hoping nothing bad happens.
Mfg Campaign: 11572507
Recall Date: Feb 17, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN THIS VEHICLE IS PARKED IN THE GARAGE THE ODOR OF GASOLINE FILLS THE GARAGE. WHEN THIS VEHICLE IS PARKED OUTSIDE THE ODOR OF GASOLINE DISSAPPEARS.
Corrective Action:
WHEN THIS VEHICLE IS PARKED IN THE GARAGE THE ODOR OF GASOLINE FILLS THE GARAGE. WHEN THIS VEHICLE IS PARKED OUTSIDE THE ODOR OF GASOLINE DISSAPPEARS.
Additional Notes:
WHEN THIS VEHICLE IS PARKED IN THE GARAGE THE ODOR OF GASOLINE FILLS THE GARAGE. WHEN THIS VEHICLE IS PARKED OUTSIDE THE ODOR OF GASOLINE DISSAPPEARS.
Mfg Campaign: 11572536
Recall Date: Feb 17, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
RAW Fuel smell at random times in car, sickness causing fuel smells where vehicle garaged.
Corrective Action:
RAW Fuel smell at random times in car, sickness causing fuel smells where vehicle garaged.
Additional Notes:
RAW Fuel smell at random times in car, sickness causing fuel smells where vehicle garaged.
Mfg Campaign: 11572001
Recall Date: Feb 14, 2024
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Valencia, CA • 36 yrs
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