Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUE-90
Recall Date: Feb 28, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2015-2016 WRX vehicles manufactured April 10, 2015, to October 21, 2015, and Forester 2.0XT vehicles manufactured April 10, 2015, to October 20, 2015. The turbocharger air intake duct may crack and possibly result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTA-62
Recall Date: Mar 21, 2016
Consumer Complaints
578 ComplaintsSubaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN STOPPING/STOPPED IT WILL SUDDENLY ACCELERATE/SURGE FORWARD AND I NEED TO SLAM ON BRAKES
Corrective Action:
WHEN STOPPING/STOPPED IT WILL SUDDENLY ACCELERATE/SURGE FORWARD AND I NEED TO SLAM ON BRAKES
Additional Notes:
WHEN STOPPING/STOPPED IT WILL SUDDENLY ACCELERATE/SURGE FORWARD AND I NEED TO SLAM ON BRAKES
Mfg Campaign: 11364886
Recall Date: Oct 18, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I TOOK MY 2016 SUBARU FORESTER IN FOR SERVICE AND MENTIONED A STICKY IGNITION. I WAS TOLD THE SHIFTER PLATE ASSEMBLY NEEDED TO BE REPLACED AT A REPAIR OF $600.00. THE CAR HAS 45,000 MILES. I QUESTIONED THE SERVICE DEPARTMENT ABOUT HOW OFTEN THIS HAPPENS WITH IT BEING A RELATIVELY LOW MILES CAR AND HE STATED THAT HE IS REPAIRING 3 OTHERS IN THE DEALERSHIP JUST TODAY. I ALSO READ THAT SUBARU REPLACED THE ASSEMBLY DUE TO PROBLEMS WITH THEIR LAST ITERATION. I AM CONCERNED THERE IS ANOTHER ISSUE WITH THIS ASSEMBLY AND IT NEEDS TO BE RECALLED.
Corrective Action:
I TOOK MY 2016 SUBARU FORESTER IN FOR SERVICE AND MENTIONED A STICKY IGNITION. I WAS TOLD THE SHIFTER PLATE ASSEMBLY NEEDED TO BE REPLACED AT A REPAIR OF $600.00. THE CAR HAS 45,000 MILES. I QUESTIONED THE SERVICE DEPARTMENT ABOUT HOW OFTEN THIS HAPPENS WITH IT BEING A RELATIVELY LOW MILES CAR AND HE STATED THAT HE IS REPAIRING 3 OTHERS IN THE DEALERSHIP JUST TODAY. I ALSO READ THAT SUBARU REPLACED THE ASSEMBLY DUE TO PROBLEMS WITH THEIR LAST ITERATION. I AM CONCERNED THERE IS ANOTHER ISSUE WITH THIS ASSEMBLY AND IT NEEDS TO BE RECALLED.
Additional Notes:
I TOOK MY 2016 SUBARU FORESTER IN FOR SERVICE AND MENTIONED A STICKY IGNITION. I WAS TOLD THE SHIFTER PLATE ASSEMBLY NEEDED TO BE REPLACED AT A REPAIR OF $600.00. THE CAR HAS 45,000 MILES. I QUESTIONED THE SERVICE DEPARTMENT ABOUT HOW OFTEN THIS HAPPENS WITH IT BEING A RELATIVELY LOW MILES CAR AND HE STATED THAT HE IS REPAIRING 3 OTHERS IN THE DEALERSHIP JUST TODAY. I ALSO READ THAT SUBARU REPLACED THE ASSEMBLY DUE TO PROBLEMS WITH THEIR LAST ITERATION. I AM CONCERNED THERE IS ANOTHER ISSUE WITH THIS ASSEMBLY AND IT NEEDS TO BE RECALLED.
Mfg Campaign: 11363563
Recall Date: Oct 9, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY 2016 SUBARU FORESTER HAS TWICE EXPERIENCED A SUDDEN ENGINE STALL WHILE CRUISING AT APPROX. 70 MPH WHEN THE FUEL WAS LOW. IN BOTH CASES THE LOW FUEL WARNING LIGHT WAS NOT ON AND THE VEHICLE SHOWED FUEL IN THE TANK WITH FUEL RANGE OF 70-100 MILES. IN BOTH CASES ONCE THE CAR WAS STOPPED IT STARTED AGAIN AND RAN NORMALLY UNTIL AND AFTER REFUELING. THIS HAS HAPPENED ONLY AT HIGH SPEED WHICH MAKES THE CONDITION ESPECIALLY DANGEROUS IN TRAFFIC. AFTER THE FIRST INCIDENT (@ 42,000 MI.) I TOOK THE VEHICLE TO A SUBARU DEALER WHO CHECKED THE VEHICLE AND FOUND NO EXPLANATION. OF COURSE THE DEALER WAS NOT ABLE TO DUPLICATE THE EXACT CIRCUMSTANCE OF THE POWER FAILURE. THE VEHICLE IS CURRENTLY UNDER EXAMINATION FROM THE SECOND INCIDENT WHICH OCCURRED YESTERDAY (@ 50,000 MI.). I DO NOT KNOW IF THIS IS A FUEL PUMP PROBLEM BUT I HAVE SEEN OTHER POSTS THAT SUGGEST THAT MAY BE THE CAUSE.
Corrective Action:
MY 2016 SUBARU FORESTER HAS TWICE EXPERIENCED A SUDDEN ENGINE STALL WHILE CRUISING AT APPROX. 70 MPH WHEN THE FUEL WAS LOW. IN BOTH CASES THE LOW FUEL WARNING LIGHT WAS NOT ON AND THE VEHICLE SHOWED FUEL IN THE TANK WITH FUEL RANGE OF 70-100 MILES. IN BOTH CASES ONCE THE CAR WAS STOPPED IT STARTED AGAIN AND RAN NORMALLY UNTIL AND AFTER REFUELING. THIS HAS HAPPENED ONLY AT HIGH SPEED WHICH MAKES THE CONDITION ESPECIALLY DANGEROUS IN TRAFFIC. AFTER THE FIRST INCIDENT (@ 42,000 MI.) I TOOK THE VEHICLE TO A SUBARU DEALER WHO CHECKED THE VEHICLE AND FOUND NO EXPLANATION. OF COURSE THE DEALER WAS NOT ABLE TO DUPLICATE THE EXACT CIRCUMSTANCE OF THE POWER FAILURE. THE VEHICLE IS CURRENTLY UNDER EXAMINATION FROM THE SECOND INCIDENT WHICH OCCURRED YESTERDAY (@ 50,000 MI.). I DO NOT KNOW IF THIS IS A FUEL PUMP PROBLEM BUT I HAVE SEEN OTHER POSTS THAT SUGGEST THAT MAY BE THE CAUSE.
Additional Notes:
MY 2016 SUBARU FORESTER HAS TWICE EXPERIENCED A SUDDEN ENGINE STALL WHILE CRUISING AT APPROX. 70 MPH WHEN THE FUEL WAS LOW. IN BOTH CASES THE LOW FUEL WARNING LIGHT WAS NOT ON AND THE VEHICLE SHOWED FUEL IN THE TANK WITH FUEL RANGE OF 70-100 MILES. IN BOTH CASES ONCE THE CAR WAS STOPPED IT STARTED AGAIN AND RAN NORMALLY UNTIL AND AFTER REFUELING. THIS HAS HAPPENED ONLY AT HIGH SPEED WHICH MAKES THE CONDITION ESPECIALLY DANGEROUS IN TRAFFIC. AFTER THE FIRST INCIDENT (@ 42,000 MI.) I TOOK THE VEHICLE TO A SUBARU DEALER WHO CHECKED THE VEHICLE AND FOUND NO EXPLANATION. OF COURSE THE DEALER WAS NOT ABLE TO DUPLICATE THE EXACT CIRCUMSTANCE OF THE POWER FAILURE. THE VEHICLE IS CURRENTLY UNDER EXAMINATION FROM THE SECOND INCIDENT WHICH OCCURRED YESTERDAY (@ 50,000 MI.). I DO NOT KNOW IF THIS IS A FUEL PUMP PROBLEM BUT I HAVE SEEN OTHER POSTS THAT SUGGEST THAT MAY BE THE CAUSE.
Mfg Campaign: 11362843
Recall Date: Oct 5, 2020
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY 2016 SUBARU FORESTER HAS TWICE EXPERIENCED A SUDDEN ENGINE STALL WHILE CRUISING AT APPROX. 70 MPH WHEN THE FUEL WAS LOW. IN BOTH CASES THE LOW FUEL WARNING LIGHT WAS NOT ON AND THE VEHICLE SHOWED FUEL IN THE TANK WITH FUEL RANGE OF 70-100 MILES. IN BOTH CASES ONCE THE CAR WAS STOPPED IT STARTED AGAIN AND RAN NORMALLY UNTIL AND AFTER REFUELING. THIS HAS HAPPENED ONLY AT HIGH SPEED WHICH MAKES THE CONDITION ESPECIALLY DANGEROUS IN TRAFFIC. AFTER THE FIRST INCIDENT (@ 42,000 MI.) I TOOK THE VEHICLE TO A SUBARU DEALER WHO CHECKED THE VEHICLE AND FOUND NO EXPLANATION. OF COURSE THE DEALER WAS NOT ABLE TO DUPLICATE THE EXACT CIRCUMSTANCE OF THE POWER FAILURE. THE VEHICLE IS CURRENTLY UNDER EXAMINATION FROM THE SECOND INCIDENT WHICH OCCURRED YESTERDAY (@ 50,000 MI.). I DO NOT KNOW IF THIS IS A FUEL PUMP PROBLEM BUT I HAVE SEEN OTHER POSTS THAT SUGGEST THAT MAY BE THE CAUSE.
Corrective Action:
MY 2016 SUBARU FORESTER HAS TWICE EXPERIENCED A SUDDEN ENGINE STALL WHILE CRUISING AT APPROX. 70 MPH WHEN THE FUEL WAS LOW. IN BOTH CASES THE LOW FUEL WARNING LIGHT WAS NOT ON AND THE VEHICLE SHOWED FUEL IN THE TANK WITH FUEL RANGE OF 70-100 MILES. IN BOTH CASES ONCE THE CAR WAS STOPPED IT STARTED AGAIN AND RAN NORMALLY UNTIL AND AFTER REFUELING. THIS HAS HAPPENED ONLY AT HIGH SPEED WHICH MAKES THE CONDITION ESPECIALLY DANGEROUS IN TRAFFIC. AFTER THE FIRST INCIDENT (@ 42,000 MI.) I TOOK THE VEHICLE TO A SUBARU DEALER WHO CHECKED THE VEHICLE AND FOUND NO EXPLANATION. OF COURSE THE DEALER WAS NOT ABLE TO DUPLICATE THE EXACT CIRCUMSTANCE OF THE POWER FAILURE. THE VEHICLE IS CURRENTLY UNDER EXAMINATION FROM THE SECOND INCIDENT WHICH OCCURRED YESTERDAY (@ 50,000 MI.). I DO NOT KNOW IF THIS IS A FUEL PUMP PROBLEM BUT I HAVE SEEN OTHER POSTS THAT SUGGEST THAT MAY BE THE CAUSE.
Additional Notes:
MY 2016 SUBARU FORESTER HAS TWICE EXPERIENCED A SUDDEN ENGINE STALL WHILE CRUISING AT APPROX. 70 MPH WHEN THE FUEL WAS LOW. IN BOTH CASES THE LOW FUEL WARNING LIGHT WAS NOT ON AND THE VEHICLE SHOWED FUEL IN THE TANK WITH FUEL RANGE OF 70-100 MILES. IN BOTH CASES ONCE THE CAR WAS STOPPED IT STARTED AGAIN AND RAN NORMALLY UNTIL AND AFTER REFUELING. THIS HAS HAPPENED ONLY AT HIGH SPEED WHICH MAKES THE CONDITION ESPECIALLY DANGEROUS IN TRAFFIC. AFTER THE FIRST INCIDENT (@ 42,000 MI.) I TOOK THE VEHICLE TO A SUBARU DEALER WHO CHECKED THE VEHICLE AND FOUND NO EXPLANATION. OF COURSE THE DEALER WAS NOT ABLE TO DUPLICATE THE EXACT CIRCUMSTANCE OF THE POWER FAILURE. THE VEHICLE IS CURRENTLY UNDER EXAMINATION FROM THE SECOND INCIDENT WHICH OCCURRED YESTERDAY (@ 50,000 MI.). I DO NOT KNOW IF THIS IS A FUEL PUMP PROBLEM BUT I HAVE SEEN OTHER POSTS THAT SUGGEST THAT MAY BE THE CAUSE.
Mfg Campaign: 11362843
Recall Date: Oct 5, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN VEHICLE IS PLACED IN PARK AFTER A TRIP, THE KEY BECOMES STUCK IN THE IGNITION. THE VEHICLE IS ABLE TO BE TURNED OFF BUT THE KEY IS UNABLE TO BE REMOVED FROM THE IGNITION. CYCLING THE KEY IN THE IGNITION AND PLACING THE CAR BACK IN PARK MULTIPLE TIMES ALLOWS THE KEY TO EVENTUALLY BE REMOVED FROM THE IGNITION. ONLINE SEARCH SHOWED MANY COMPLAINTS FROM THE SAME YEAR VEHICLE.
Corrective Action:
WHEN VEHICLE IS PLACED IN PARK AFTER A TRIP, THE KEY BECOMES STUCK IN THE IGNITION. THE VEHICLE IS ABLE TO BE TURNED OFF BUT THE KEY IS UNABLE TO BE REMOVED FROM THE IGNITION. CYCLING THE KEY IN THE IGNITION AND PLACING THE CAR BACK IN PARK MULTIPLE TIMES ALLOWS THE KEY TO EVENTUALLY BE REMOVED FROM THE IGNITION. ONLINE SEARCH SHOWED MANY COMPLAINTS FROM THE SAME YEAR VEHICLE.
Additional Notes:
WHEN VEHICLE IS PLACED IN PARK AFTER A TRIP, THE KEY BECOMES STUCK IN THE IGNITION. THE VEHICLE IS ABLE TO BE TURNED OFF BUT THE KEY IS UNABLE TO BE REMOVED FROM THE IGNITION. CYCLING THE KEY IN THE IGNITION AND PLACING THE CAR BACK IN PARK MULTIPLE TIMES ALLOWS THE KEY TO EVENTUALLY BE REMOVED FROM THE IGNITION. ONLINE SEARCH SHOWED MANY COMPLAINTS FROM THE SAME YEAR VEHICLE.
Mfg Campaign: 11362183
Recall Date: Oct 1, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM:IGNITION:SWITCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE MADE BEFORE THE KEY RELEASED AND WAS REMOVED FROM THE IGNITION. COLONIAL SUBARU (761 E CHESTER ST, KINGSTON, NY 12401, (845) 339-3330) ACKNOWLEDGED THE THAT FAILURE HAD OCCURRED IN OTHER VEHICLES. THE MECHANIC ATTEMPTED TO TAP THE SHIFT COLUMN TO DISLODGE THE KEY HOWEVER, THE KEY REMAINED STUCK IN THE IGNITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.*DT THE CONSUMER STATED THE REPAIRS WERE MADE AT THE OWNERS EXPENSE BUT CONSUMER COMPLAINED TO SUBARU ABOUT HAVING TO COVER THE COSTS AND SUBARU REIMBURSE THE CONSUMER FOR THE REPAIRS. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE MADE BEFORE THE KEY RELEASED AND WAS REMOVED FROM THE IGNITION. COLONIAL SUBARU (761 E CHESTER ST, KINGSTON, NY 12401, (845) 339-3330) ACKNOWLEDGED THE THAT FAILURE HAD OCCURRED IN OTHER VEHICLES. THE MECHANIC ATTEMPTED TO TAP THE SHIFT COLUMN TO DISLODGE THE KEY HOWEVER, THE KEY REMAINED STUCK IN THE IGNITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.*DT THE CONSUMER STATED THE REPAIRS WERE MADE AT THE OWNERS EXPENSE BUT CONSUMER COMPLAINED TO SUBARU ABOUT HAVING TO COVER THE COSTS AND SUBARU REIMBURSE THE CONSUMER FOR THE REPAIRS. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE MADE BEFORE THE KEY RELEASED AND WAS REMOVED FROM THE IGNITION. COLONIAL SUBARU (761 E CHESTER ST, KINGSTON, NY 12401, (845) 339-3330) ACKNOWLEDGED THE THAT FAILURE HAD OCCURRED IN OTHER VEHICLES. THE MECHANIC ATTEMPTED TO TAP THE SHIFT COLUMN TO DISLODGE THE KEY HOWEVER, THE KEY REMAINED STUCK IN THE IGNITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.*DT THE CONSUMER STATED THE REPAIRS WERE MADE AT THE OWNERS EXPENSE BUT CONSUMER COMPLAINED TO SUBARU ABOUT HAVING TO COVER THE COSTS AND SUBARU REIMBURSE THE CONSUMER FOR THE REPAIRS. *TR
Mfg Campaign: 11361857
Recall Date: Sep 29, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE MADE BEFORE THE KEY RELEASED AND WAS REMOVED FROM THE IGNITION. COLONIAL SUBARU (761 E CHESTER ST, KINGSTON, NY 12401, (845) 339-3330) ACKNOWLEDGED THE THAT FAILURE HAD OCCURRED IN OTHER VEHICLES. THE MECHANIC ATTEMPTED TO TAP THE SHIFT COLUMN TO DISLODGE THE KEY HOWEVER, THE KEY REMAINED STUCK IN THE IGNITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.*DT THE CONSUMER STATED THE REPAIRS WERE MADE AT THE OWNERS EXPENSE BUT CONSUMER COMPLAINED TO SUBARU ABOUT HAVING TO COVER THE COSTS AND SUBARU REIMBURSE THE CONSUMER FOR THE REPAIRS. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE MADE BEFORE THE KEY RELEASED AND WAS REMOVED FROM THE IGNITION. COLONIAL SUBARU (761 E CHESTER ST, KINGSTON, NY 12401, (845) 339-3330) ACKNOWLEDGED THE THAT FAILURE HAD OCCURRED IN OTHER VEHICLES. THE MECHANIC ATTEMPTED TO TAP THE SHIFT COLUMN TO DISLODGE THE KEY HOWEVER, THE KEY REMAINED STUCK IN THE IGNITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.*DT THE CONSUMER STATED THE REPAIRS WERE MADE AT THE OWNERS EXPENSE BUT CONSUMER COMPLAINED TO SUBARU ABOUT HAVING TO COVER THE COSTS AND SUBARU REIMBURSE THE CONSUMER FOR THE REPAIRS. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE MADE BEFORE THE KEY RELEASED AND WAS REMOVED FROM THE IGNITION. COLONIAL SUBARU (761 E CHESTER ST, KINGSTON, NY 12401, (845) 339-3330) ACKNOWLEDGED THE THAT FAILURE HAD OCCURRED IN OTHER VEHICLES. THE MECHANIC ATTEMPTED TO TAP THE SHIFT COLUMN TO DISLODGE THE KEY HOWEVER, THE KEY REMAINED STUCK IN THE IGNITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.*DT THE CONSUMER STATED THE REPAIRS WERE MADE AT THE OWNERS EXPENSE BUT CONSUMER COMPLAINED TO SUBARU ABOUT HAVING TO COVER THE COSTS AND SUBARU REIMBURSE THE CONSUMER FOR THE REPAIRS. *TR
Mfg Campaign: 11361857
Recall Date: Sep 29, 2020
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE VEHICLE WAS MAINTAINED REGULARLY IN DEALER'S SERVICE CENTER. IT IS A LOCAL COMMUTE VEHICLE AND HAS LESS THAN 40000 MILES. IN NOV 2019, THE VEHICLE WAS FOUND OUT OF ALIGNMENT, FOUR TIRES WERE WORN OUT AND TWO BREAKS WERE OUT TOO. ALL FOUR TIRES AND TWO BREAKS WERE REPLACED. IN JUNE 2020, I REPORTED BAD SMELL TO THE SERVICE CENTER BUT NOTHING WAS FOUND. IN SEP 2020, BAD SMELL WAS NOTICED AGAIN. THE SERVICE CENTER FOUND OIL LEAK IN THE ENGINE FRONT AND BACK. THE ENGINE WAS OPENED AND SOME PARTS WERE REPLACED. SERVICE CENTER ALSO FOUND THE CONDENSER WAS LEAKING AND REPLACED IT. IN LESS THAN A YEAR, THREE DEFECTS HAPPENED AND TWO WERE RARE BUT MAJOR DEFECTS. DURING THIS TIME, THE CAR WAS ONLY DRIVEN AROUND 2000 MILES. I REPORTED TO SUBARU CUSTOMER SERVICE. THEY JUST TOLD ME TO KEEP AN EYE ON IT.
Corrective Action:
THE VEHICLE WAS MAINTAINED REGULARLY IN DEALER'S SERVICE CENTER. IT IS A LOCAL COMMUTE VEHICLE AND HAS LESS THAN 40000 MILES. IN NOV 2019, THE VEHICLE WAS FOUND OUT OF ALIGNMENT, FOUR TIRES WERE WORN OUT AND TWO BREAKS WERE OUT TOO. ALL FOUR TIRES AND TWO BREAKS WERE REPLACED. IN JUNE 2020, I REPORTED BAD SMELL TO THE SERVICE CENTER BUT NOTHING WAS FOUND. IN SEP 2020, BAD SMELL WAS NOTICED AGAIN. THE SERVICE CENTER FOUND OIL LEAK IN THE ENGINE FRONT AND BACK. THE ENGINE WAS OPENED AND SOME PARTS WERE REPLACED. SERVICE CENTER ALSO FOUND THE CONDENSER WAS LEAKING AND REPLACED IT. IN LESS THAN A YEAR, THREE DEFECTS HAPPENED AND TWO WERE RARE BUT MAJOR DEFECTS. DURING THIS TIME, THE CAR WAS ONLY DRIVEN AROUND 2000 MILES. I REPORTED TO SUBARU CUSTOMER SERVICE. THEY JUST TOLD ME TO KEEP AN EYE ON IT.
Additional Notes:
THE VEHICLE WAS MAINTAINED REGULARLY IN DEALER'S SERVICE CENTER. IT IS A LOCAL COMMUTE VEHICLE AND HAS LESS THAN 40000 MILES. IN NOV 2019, THE VEHICLE WAS FOUND OUT OF ALIGNMENT, FOUR TIRES WERE WORN OUT AND TWO BREAKS WERE OUT TOO. ALL FOUR TIRES AND TWO BREAKS WERE REPLACED. IN JUNE 2020, I REPORTED BAD SMELL TO THE SERVICE CENTER BUT NOTHING WAS FOUND. IN SEP 2020, BAD SMELL WAS NOTICED AGAIN. THE SERVICE CENTER FOUND OIL LEAK IN THE ENGINE FRONT AND BACK. THE ENGINE WAS OPENED AND SOME PARTS WERE REPLACED. SERVICE CENTER ALSO FOUND THE CONDENSER WAS LEAKING AND REPLACED IT. IN LESS THAN A YEAR, THREE DEFECTS HAPPENED AND TWO WERE RARE BUT MAJOR DEFECTS. DURING THIS TIME, THE CAR WAS ONLY DRIVEN AROUND 2000 MILES. I REPORTED TO SUBARU CUSTOMER SERVICE. THEY JUST TOLD ME TO KEEP AN EYE ON IT.
Mfg Campaign: 11360436
Recall Date: Sep 22, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE WAS MAINTAINED REGULARLY IN DEALER'S SERVICE CENTER. IT IS A LOCAL COMMUTE VEHICLE AND HAS LESS THAN 40000 MILES. IN NOV 2019, THE VEHICLE WAS FOUND OUT OF ALIGNMENT, FOUR TIRES WERE WORN OUT AND TWO BREAKS WERE OUT TOO. ALL FOUR TIRES AND TWO BREAKS WERE REPLACED. IN JUNE 2020, I REPORTED BAD SMELL TO THE SERVICE CENTER BUT NOTHING WAS FOUND. IN SEP 2020, BAD SMELL WAS NOTICED AGAIN. THE SERVICE CENTER FOUND OIL LEAK IN THE ENGINE FRONT AND BACK. THE ENGINE WAS OPENED AND SOME PARTS WERE REPLACED. SERVICE CENTER ALSO FOUND THE CONDENSER WAS LEAKING AND REPLACED IT. IN LESS THAN A YEAR, THREE DEFECTS HAPPENED AND TWO WERE RARE BUT MAJOR DEFECTS. DURING THIS TIME, THE CAR WAS ONLY DRIVEN AROUND 2000 MILES. I REPORTED TO SUBARU CUSTOMER SERVICE. THEY JUST TOLD ME TO KEEP AN EYE ON IT.
Corrective Action:
THE VEHICLE WAS MAINTAINED REGULARLY IN DEALER'S SERVICE CENTER. IT IS A LOCAL COMMUTE VEHICLE AND HAS LESS THAN 40000 MILES. IN NOV 2019, THE VEHICLE WAS FOUND OUT OF ALIGNMENT, FOUR TIRES WERE WORN OUT AND TWO BREAKS WERE OUT TOO. ALL FOUR TIRES AND TWO BREAKS WERE REPLACED. IN JUNE 2020, I REPORTED BAD SMELL TO THE SERVICE CENTER BUT NOTHING WAS FOUND. IN SEP 2020, BAD SMELL WAS NOTICED AGAIN. THE SERVICE CENTER FOUND OIL LEAK IN THE ENGINE FRONT AND BACK. THE ENGINE WAS OPENED AND SOME PARTS WERE REPLACED. SERVICE CENTER ALSO FOUND THE CONDENSER WAS LEAKING AND REPLACED IT. IN LESS THAN A YEAR, THREE DEFECTS HAPPENED AND TWO WERE RARE BUT MAJOR DEFECTS. DURING THIS TIME, THE CAR WAS ONLY DRIVEN AROUND 2000 MILES. I REPORTED TO SUBARU CUSTOMER SERVICE. THEY JUST TOLD ME TO KEEP AN EYE ON IT.
Additional Notes:
THE VEHICLE WAS MAINTAINED REGULARLY IN DEALER'S SERVICE CENTER. IT IS A LOCAL COMMUTE VEHICLE AND HAS LESS THAN 40000 MILES. IN NOV 2019, THE VEHICLE WAS FOUND OUT OF ALIGNMENT, FOUR TIRES WERE WORN OUT AND TWO BREAKS WERE OUT TOO. ALL FOUR TIRES AND TWO BREAKS WERE REPLACED. IN JUNE 2020, I REPORTED BAD SMELL TO THE SERVICE CENTER BUT NOTHING WAS FOUND. IN SEP 2020, BAD SMELL WAS NOTICED AGAIN. THE SERVICE CENTER FOUND OIL LEAK IN THE ENGINE FRONT AND BACK. THE ENGINE WAS OPENED AND SOME PARTS WERE REPLACED. SERVICE CENTER ALSO FOUND THE CONDENSER WAS LEAKING AND REPLACED IT. IN LESS THAN A YEAR, THREE DEFECTS HAPPENED AND TWO WERE RARE BUT MAJOR DEFECTS. DURING THIS TIME, THE CAR WAS ONLY DRIVEN AROUND 2000 MILES. I REPORTED TO SUBARU CUSTOMER SERVICE. THEY JUST TOLD ME TO KEEP AN EYE ON IT.
Mfg Campaign: 11360436
Recall Date: Sep 22, 2020
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
THE VEHICLE WAS MAINTAINED REGULARLY IN DEALER'S SERVICE CENTER. IT IS A LOCAL COMMUTE VEHICLE AND HAS LESS THAN 40000 MILES. IN NOV 2019, THE VEHICLE WAS FOUND OUT OF ALIGNMENT, FOUR TIRES WERE WORN OUT AND TWO BREAKS WERE OUT TOO. ALL FOUR TIRES AND TWO BREAKS WERE REPLACED. IN JUNE 2020, I REPORTED BAD SMELL TO THE SERVICE CENTER BUT NOTHING WAS FOUND. IN SEP 2020, BAD SMELL WAS NOTICED AGAIN. THE SERVICE CENTER FOUND OIL LEAK IN THE ENGINE FRONT AND BACK. THE ENGINE WAS OPENED AND SOME PARTS WERE REPLACED. SERVICE CENTER ALSO FOUND THE CONDENSER WAS LEAKING AND REPLACED IT. IN LESS THAN A YEAR, THREE DEFECTS HAPPENED AND TWO WERE RARE BUT MAJOR DEFECTS. DURING THIS TIME, THE CAR WAS ONLY DRIVEN AROUND 2000 MILES. I REPORTED TO SUBARU CUSTOMER SERVICE. THEY JUST TOLD ME TO KEEP AN EYE ON IT.
Corrective Action:
THE VEHICLE WAS MAINTAINED REGULARLY IN DEALER'S SERVICE CENTER. IT IS A LOCAL COMMUTE VEHICLE AND HAS LESS THAN 40000 MILES. IN NOV 2019, THE VEHICLE WAS FOUND OUT OF ALIGNMENT, FOUR TIRES WERE WORN OUT AND TWO BREAKS WERE OUT TOO. ALL FOUR TIRES AND TWO BREAKS WERE REPLACED. IN JUNE 2020, I REPORTED BAD SMELL TO THE SERVICE CENTER BUT NOTHING WAS FOUND. IN SEP 2020, BAD SMELL WAS NOTICED AGAIN. THE SERVICE CENTER FOUND OIL LEAK IN THE ENGINE FRONT AND BACK. THE ENGINE WAS OPENED AND SOME PARTS WERE REPLACED. SERVICE CENTER ALSO FOUND THE CONDENSER WAS LEAKING AND REPLACED IT. IN LESS THAN A YEAR, THREE DEFECTS HAPPENED AND TWO WERE RARE BUT MAJOR DEFECTS. DURING THIS TIME, THE CAR WAS ONLY DRIVEN AROUND 2000 MILES. I REPORTED TO SUBARU CUSTOMER SERVICE. THEY JUST TOLD ME TO KEEP AN EYE ON IT.
Additional Notes:
THE VEHICLE WAS MAINTAINED REGULARLY IN DEALER'S SERVICE CENTER. IT IS A LOCAL COMMUTE VEHICLE AND HAS LESS THAN 40000 MILES. IN NOV 2019, THE VEHICLE WAS FOUND OUT OF ALIGNMENT, FOUR TIRES WERE WORN OUT AND TWO BREAKS WERE OUT TOO. ALL FOUR TIRES AND TWO BREAKS WERE REPLACED. IN JUNE 2020, I REPORTED BAD SMELL TO THE SERVICE CENTER BUT NOTHING WAS FOUND. IN SEP 2020, BAD SMELL WAS NOTICED AGAIN. THE SERVICE CENTER FOUND OIL LEAK IN THE ENGINE FRONT AND BACK. THE ENGINE WAS OPENED AND SOME PARTS WERE REPLACED. SERVICE CENTER ALSO FOUND THE CONDENSER WAS LEAKING AND REPLACED IT. IN LESS THAN A YEAR, THREE DEFECTS HAPPENED AND TWO WERE RARE BUT MAJOR DEFECTS. DURING THIS TIME, THE CAR WAS ONLY DRIVEN AROUND 2000 MILES. I REPORTED TO SUBARU CUSTOMER SERVICE. THEY JUST TOLD ME TO KEEP AN EYE ON IT.
Mfg Campaign: 11360436
Recall Date: Sep 22, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2016 FORESTER WILL ACCELERATES WITH NO WARNING .THE VERY FIRST TIME IT HAPPENED I CANNOT REMEMBER EXACT DATE , I WOULD GUESS IT WAS AROUND OCT. OR NOV. OF 2015. I BOUGHT THE CAR MAY 2015. TO THE BEST OF MY RECOLLECTION, I WAS PARKING SPACE CAR AND AS I PUT THE CAR IN PARK THE CAR LUNGED FORWARD , BARELY MISSED HITTING THE FENCE IN FRONT OF ME. AT THAT TIME I BLAMED UGG BOOTS .NEVER WORE THEM AGAIN. THE SECOND TIME DO NOT REMEMBER WHEN BUT IT HAD TO BE SOMETIME AFTER MARCH 2017 BECAUSE I HAD WAS PURCHASED A PUPPY AND WENT TO PETCO AND I WAS IN THAT PARKING LOT WHEN IT HAPPENED. I WAS PULLING OUT OF A PARKING SPACE AND AS I PUT CAR IN IT JETTED BACKWARD WITH SUCH FORCE AND I HIT A CEMENT POLE THAT WAS DIRECTLY BEHIND ME . THE POLE WAS DESIGNATED FOR A HANDICAPPED SPACE .AND CAR . LUCKILY THERE WERE NO PEDESTRIANS THERE OR I COULD HAVE HURT OR KILLED THEM. NO DAMAGE TO CAR . I DIDN'T KNOW WHAT HAPPEN. I CHECKED MATS TO MAKE SURE THEY WERE NOT UNDER GAS BECAUSE I'VE HEARD THAT COULD HAPPEN BUT NO ALL WAS GOOD . GOING FORWARD JUST KEPT WATCH AND SEE IF IT HAPPENS AGAIN CAUSE THEN I WOULD KNOW THERE IS A PROBLEM WITH THE CAR. ONE, TWO, THREE TIMES, NO DEFINITELY SOMETHING WRONG WITH CAR. THE MOST RECENT SEPT. 8, 2020, I WAS ON SIDE STREET STOPPED AT LIGHT. TOOK FOOT OFF BRAKE TO INCH UP TO MAKE TURN ALL OF SUDDEN CAR LUNGED FORWARD TO INTERSECTION I QUICKLY MADE TURN. LUCKILY AVOIDING ACCIDENT. WHEN I TOOK CAR IN TO BE CHECKED WAS TOLD BY REPRESENTATIVE AT THE DEALERSHIP SHE NEVER HEARD OF SUCH A THING. WHEN THIS HAPPENS IT'S USUALLY DUE TO HUMAN ERROR AND THEY'RE NOT AWARE OF ANY ACCELERATION ISSUES WITH THEIR CARS. SHE THEN PRECEDED TO ASK IF I HAD AIR CONDITIONER ON WHEN THIS HAPPENED. I SAID I DON'T REMEMBER BUT I'M ASSUMING I DID. LEFT CAR TO BE CHECKED.R DEALERSHIP SAID THE MECHANIC DROVE CAR FOR 3 MILE , COULD NOT DUPLICATE MY COMPLAINT.
Corrective Action:
MY 2016 FORESTER WILL ACCELERATES WITH NO WARNING .THE VERY FIRST TIME IT HAPPENED I CANNOT REMEMBER EXACT DATE , I WOULD GUESS IT WAS AROUND OCT. OR NOV. OF 2015. I BOUGHT THE CAR MAY 2015. TO THE BEST OF MY RECOLLECTION, I WAS PARKING SPACE CAR AND AS I PUT THE CAR IN PARK THE CAR LUNGED FORWARD , BARELY MISSED HITTING THE FENCE IN FRONT OF ME. AT THAT TIME I BLAMED UGG BOOTS .NEVER WORE THEM AGAIN. THE SECOND TIME DO NOT REMEMBER WHEN BUT IT HAD TO BE SOMETIME AFTER MARCH 2017 BECAUSE I HAD WAS PURCHASED A PUPPY AND WENT TO PETCO AND I WAS IN THAT PARKING LOT WHEN IT HAPPENED. I WAS PULLING OUT OF A PARKING SPACE AND AS I PUT CAR IN IT JETTED BACKWARD WITH SUCH FORCE AND I HIT A CEMENT POLE THAT WAS DIRECTLY BEHIND ME . THE POLE WAS DESIGNATED FOR A HANDICAPPED SPACE .AND CAR . LUCKILY THERE WERE NO PEDESTRIANS THERE OR I COULD HAVE HURT OR KILLED THEM. NO DAMAGE TO CAR . I DIDN'T KNOW WHAT HAPPEN. I CHECKED MATS TO MAKE SURE THEY WERE NOT UNDER GAS BECAUSE I'VE HEARD THAT COULD HAPPEN BUT NO ALL WAS GOOD . GOING FORWARD JUST KEPT WATCH AND SEE IF IT HAPPENS AGAIN CAUSE THEN I WOULD KNOW THERE IS A PROBLEM WITH THE CAR. ONE, TWO, THREE TIMES, NO DEFINITELY SOMETHING WRONG WITH CAR. THE MOST RECENT SEPT. 8, 2020, I WAS ON SIDE STREET STOPPED AT LIGHT. TOOK FOOT OFF BRAKE TO INCH UP TO MAKE TURN ALL OF SUDDEN CAR LUNGED FORWARD TO INTERSECTION I QUICKLY MADE TURN. LUCKILY AVOIDING ACCIDENT. WHEN I TOOK CAR IN TO BE CHECKED WAS TOLD BY REPRESENTATIVE AT THE DEALERSHIP SHE NEVER HEARD OF SUCH A THING. WHEN THIS HAPPENS IT'S USUALLY DUE TO HUMAN ERROR AND THEY'RE NOT AWARE OF ANY ACCELERATION ISSUES WITH THEIR CARS. SHE THEN PRECEDED TO ASK IF I HAD AIR CONDITIONER ON WHEN THIS HAPPENED. I SAID I DON'T REMEMBER BUT I'M ASSUMING I DID. LEFT CAR TO BE CHECKED.R DEALERSHIP SAID THE MECHANIC DROVE CAR FOR 3 MILE , COULD NOT DUPLICATE MY COMPLAINT.
Additional Notes:
MY 2016 FORESTER WILL ACCELERATES WITH NO WARNING .THE VERY FIRST TIME IT HAPPENED I CANNOT REMEMBER EXACT DATE , I WOULD GUESS IT WAS AROUND OCT. OR NOV. OF 2015. I BOUGHT THE CAR MAY 2015. TO THE BEST OF MY RECOLLECTION, I WAS PARKING SPACE CAR AND AS I PUT THE CAR IN PARK THE CAR LUNGED FORWARD , BARELY MISSED HITTING THE FENCE IN FRONT OF ME. AT THAT TIME I BLAMED UGG BOOTS .NEVER WORE THEM AGAIN. THE SECOND TIME DO NOT REMEMBER WHEN BUT IT HAD TO BE SOMETIME AFTER MARCH 2017 BECAUSE I HAD WAS PURCHASED A PUPPY AND WENT TO PETCO AND I WAS IN THAT PARKING LOT WHEN IT HAPPENED. I WAS PULLING OUT OF A PARKING SPACE AND AS I PUT CAR IN IT JETTED BACKWARD WITH SUCH FORCE AND I HIT A CEMENT POLE THAT WAS DIRECTLY BEHIND ME . THE POLE WAS DESIGNATED FOR A HANDICAPPED SPACE .AND CAR . LUCKILY THERE WERE NO PEDESTRIANS THERE OR I COULD HAVE HURT OR KILLED THEM. NO DAMAGE TO CAR . I DIDN'T KNOW WHAT HAPPEN. I CHECKED MATS TO MAKE SURE THEY WERE NOT UNDER GAS BECAUSE I'VE HEARD THAT COULD HAPPEN BUT NO ALL WAS GOOD . GOING FORWARD JUST KEPT WATCH AND SEE IF IT HAPPENS AGAIN CAUSE THEN I WOULD KNOW THERE IS A PROBLEM WITH THE CAR. ONE, TWO, THREE TIMES, NO DEFINITELY SOMETHING WRONG WITH CAR. THE MOST RECENT SEPT. 8, 2020, I WAS ON SIDE STREET STOPPED AT LIGHT. TOOK FOOT OFF BRAKE TO INCH UP TO MAKE TURN ALL OF SUDDEN CAR LUNGED FORWARD TO INTERSECTION I QUICKLY MADE TURN. LUCKILY AVOIDING ACCIDENT. WHEN I TOOK CAR IN TO BE CHECKED WAS TOLD BY REPRESENTATIVE AT THE DEALERSHIP SHE NEVER HEARD OF SUCH A THING. WHEN THIS HAPPENS IT'S USUALLY DUE TO HUMAN ERROR AND THEY'RE NOT AWARE OF ANY ACCELERATION ISSUES WITH THEIR CARS. SHE THEN PRECEDED TO ASK IF I HAD AIR CONDITIONER ON WHEN THIS HAPPENED. I SAID I DON'T REMEMBER BUT I'M ASSUMING I DID. LEFT CAR TO BE CHECKED.R DEALERSHIP SAID THE MECHANIC DROVE CAR FOR 3 MILE , COULD NOT DUPLICATE MY COMPLAINT.
Mfg Campaign: 11360224
Recall Date: Sep 21, 2020
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY 2016 FORESTER WILL ACCELERATES WITH NO WARNING .THE VERY FIRST TIME IT HAPPENED I CANNOT REMEMBER EXACT DATE , I WOULD GUESS IT WAS AROUND OCT. OR NOV. OF 2015. I BOUGHT THE CAR MAY 2015. TO THE BEST OF MY RECOLLECTION, I WAS PARKING SPACE CAR AND AS I PUT THE CAR IN PARK THE CAR LUNGED FORWARD , BARELY MISSED HITTING THE FENCE IN FRONT OF ME. AT THAT TIME I BLAMED UGG BOOTS .NEVER WORE THEM AGAIN. THE SECOND TIME DO NOT REMEMBER WHEN BUT IT HAD TO BE SOMETIME AFTER MARCH 2017 BECAUSE I HAD WAS PURCHASED A PUPPY AND WENT TO PETCO AND I WAS IN THAT PARKING LOT WHEN IT HAPPENED. I WAS PULLING OUT OF A PARKING SPACE AND AS I PUT CAR IN IT JETTED BACKWARD WITH SUCH FORCE AND I HIT A CEMENT POLE THAT WAS DIRECTLY BEHIND ME . THE POLE WAS DESIGNATED FOR A HANDICAPPED SPACE .AND CAR . LUCKILY THERE WERE NO PEDESTRIANS THERE OR I COULD HAVE HURT OR KILLED THEM. NO DAMAGE TO CAR . I DIDN'T KNOW WHAT HAPPEN. I CHECKED MATS TO MAKE SURE THEY WERE NOT UNDER GAS BECAUSE I'VE HEARD THAT COULD HAPPEN BUT NO ALL WAS GOOD . GOING FORWARD JUST KEPT WATCH AND SEE IF IT HAPPENS AGAIN CAUSE THEN I WOULD KNOW THERE IS A PROBLEM WITH THE CAR. ONE, TWO, THREE TIMES, NO DEFINITELY SOMETHING WRONG WITH CAR. THE MOST RECENT SEPT. 8, 2020, I WAS ON SIDE STREET STOPPED AT LIGHT. TOOK FOOT OFF BRAKE TO INCH UP TO MAKE TURN ALL OF SUDDEN CAR LUNGED FORWARD TO INTERSECTION I QUICKLY MADE TURN. LUCKILY AVOIDING ACCIDENT. WHEN I TOOK CAR IN TO BE CHECKED WAS TOLD BY REPRESENTATIVE AT THE DEALERSHIP SHE NEVER HEARD OF SUCH A THING. WHEN THIS HAPPENS IT'S USUALLY DUE TO HUMAN ERROR AND THEY'RE NOT AWARE OF ANY ACCELERATION ISSUES WITH THEIR CARS. SHE THEN PRECEDED TO ASK IF I HAD AIR CONDITIONER ON WHEN THIS HAPPENED. I SAID I DON'T REMEMBER BUT I'M ASSUMING I DID. LEFT CAR TO BE CHECKED.R DEALERSHIP SAID THE MECHANIC DROVE CAR FOR 3 MILE , COULD NOT DUPLICATE MY COMPLAINT.
Corrective Action:
MY 2016 FORESTER WILL ACCELERATES WITH NO WARNING .THE VERY FIRST TIME IT HAPPENED I CANNOT REMEMBER EXACT DATE , I WOULD GUESS IT WAS AROUND OCT. OR NOV. OF 2015. I BOUGHT THE CAR MAY 2015. TO THE BEST OF MY RECOLLECTION, I WAS PARKING SPACE CAR AND AS I PUT THE CAR IN PARK THE CAR LUNGED FORWARD , BARELY MISSED HITTING THE FENCE IN FRONT OF ME. AT THAT TIME I BLAMED UGG BOOTS .NEVER WORE THEM AGAIN. THE SECOND TIME DO NOT REMEMBER WHEN BUT IT HAD TO BE SOMETIME AFTER MARCH 2017 BECAUSE I HAD WAS PURCHASED A PUPPY AND WENT TO PETCO AND I WAS IN THAT PARKING LOT WHEN IT HAPPENED. I WAS PULLING OUT OF A PARKING SPACE AND AS I PUT CAR IN IT JETTED BACKWARD WITH SUCH FORCE AND I HIT A CEMENT POLE THAT WAS DIRECTLY BEHIND ME . THE POLE WAS DESIGNATED FOR A HANDICAPPED SPACE .AND CAR . LUCKILY THERE WERE NO PEDESTRIANS THERE OR I COULD HAVE HURT OR KILLED THEM. NO DAMAGE TO CAR . I DIDN'T KNOW WHAT HAPPEN. I CHECKED MATS TO MAKE SURE THEY WERE NOT UNDER GAS BECAUSE I'VE HEARD THAT COULD HAPPEN BUT NO ALL WAS GOOD . GOING FORWARD JUST KEPT WATCH AND SEE IF IT HAPPENS AGAIN CAUSE THEN I WOULD KNOW THERE IS A PROBLEM WITH THE CAR. ONE, TWO, THREE TIMES, NO DEFINITELY SOMETHING WRONG WITH CAR. THE MOST RECENT SEPT. 8, 2020, I WAS ON SIDE STREET STOPPED AT LIGHT. TOOK FOOT OFF BRAKE TO INCH UP TO MAKE TURN ALL OF SUDDEN CAR LUNGED FORWARD TO INTERSECTION I QUICKLY MADE TURN. LUCKILY AVOIDING ACCIDENT. WHEN I TOOK CAR IN TO BE CHECKED WAS TOLD BY REPRESENTATIVE AT THE DEALERSHIP SHE NEVER HEARD OF SUCH A THING. WHEN THIS HAPPENS IT'S USUALLY DUE TO HUMAN ERROR AND THEY'RE NOT AWARE OF ANY ACCELERATION ISSUES WITH THEIR CARS. SHE THEN PRECEDED TO ASK IF I HAD AIR CONDITIONER ON WHEN THIS HAPPENED. I SAID I DON'T REMEMBER BUT I'M ASSUMING I DID. LEFT CAR TO BE CHECKED.R DEALERSHIP SAID THE MECHANIC DROVE CAR FOR 3 MILE , COULD NOT DUPLICATE MY COMPLAINT.
Additional Notes:
MY 2016 FORESTER WILL ACCELERATES WITH NO WARNING .THE VERY FIRST TIME IT HAPPENED I CANNOT REMEMBER EXACT DATE , I WOULD GUESS IT WAS AROUND OCT. OR NOV. OF 2015. I BOUGHT THE CAR MAY 2015. TO THE BEST OF MY RECOLLECTION, I WAS PARKING SPACE CAR AND AS I PUT THE CAR IN PARK THE CAR LUNGED FORWARD , BARELY MISSED HITTING THE FENCE IN FRONT OF ME. AT THAT TIME I BLAMED UGG BOOTS .NEVER WORE THEM AGAIN. THE SECOND TIME DO NOT REMEMBER WHEN BUT IT HAD TO BE SOMETIME AFTER MARCH 2017 BECAUSE I HAD WAS PURCHASED A PUPPY AND WENT TO PETCO AND I WAS IN THAT PARKING LOT WHEN IT HAPPENED. I WAS PULLING OUT OF A PARKING SPACE AND AS I PUT CAR IN IT JETTED BACKWARD WITH SUCH FORCE AND I HIT A CEMENT POLE THAT WAS DIRECTLY BEHIND ME . THE POLE WAS DESIGNATED FOR A HANDICAPPED SPACE .AND CAR . LUCKILY THERE WERE NO PEDESTRIANS THERE OR I COULD HAVE HURT OR KILLED THEM. NO DAMAGE TO CAR . I DIDN'T KNOW WHAT HAPPEN. I CHECKED MATS TO MAKE SURE THEY WERE NOT UNDER GAS BECAUSE I'VE HEARD THAT COULD HAPPEN BUT NO ALL WAS GOOD . GOING FORWARD JUST KEPT WATCH AND SEE IF IT HAPPENS AGAIN CAUSE THEN I WOULD KNOW THERE IS A PROBLEM WITH THE CAR. ONE, TWO, THREE TIMES, NO DEFINITELY SOMETHING WRONG WITH CAR. THE MOST RECENT SEPT. 8, 2020, I WAS ON SIDE STREET STOPPED AT LIGHT. TOOK FOOT OFF BRAKE TO INCH UP TO MAKE TURN ALL OF SUDDEN CAR LUNGED FORWARD TO INTERSECTION I QUICKLY MADE TURN. LUCKILY AVOIDING ACCIDENT. WHEN I TOOK CAR IN TO BE CHECKED WAS TOLD BY REPRESENTATIVE AT THE DEALERSHIP SHE NEVER HEARD OF SUCH A THING. WHEN THIS HAPPENS IT'S USUALLY DUE TO HUMAN ERROR AND THEY'RE NOT AWARE OF ANY ACCELERATION ISSUES WITH THEIR CARS. SHE THEN PRECEDED TO ASK IF I HAD AIR CONDITIONER ON WHEN THIS HAPPENED. I SAID I DON'T REMEMBER BUT I'M ASSUMING I DID. LEFT CAR TO BE CHECKED.R DEALERSHIP SAID THE MECHANIC DROVE CAR FOR 3 MILE , COULD NOT DUPLICATE MY COMPLAINT.
Mfg Campaign: 11360224
Recall Date: Sep 21, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
KEY DOES NOT RELEASE FROM THE IGNITION WHEN CAR IS STOPPED, TRANSMISSION IS IN PARK AND FOOT BRAKE IS APPLIED.
Corrective Action:
KEY DOES NOT RELEASE FROM THE IGNITION WHEN CAR IS STOPPED, TRANSMISSION IS IN PARK AND FOOT BRAKE IS APPLIED.
Additional Notes:
KEY DOES NOT RELEASE FROM THE IGNITION WHEN CAR IS STOPPED, TRANSMISSION IS IN PARK AND FOOT BRAKE IS APPLIED.
Mfg Campaign: 11355559
Recall Date: Sep 17, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IGNITION KEY GETS STUCK AND CANNOT BE REMOVED FROM CAR AFTER DRIVING AND THE CAR IS TURNED OFF
Corrective Action:
IGNITION KEY GETS STUCK AND CANNOT BE REMOVED FROM CAR AFTER DRIVING AND THE CAR IS TURNED OFF
Additional Notes:
IGNITION KEY GETS STUCK AND CANNOT BE REMOVED FROM CAR AFTER DRIVING AND THE CAR IS TURNED OFF
Mfg Campaign: 11355412
Recall Date: Sep 16, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN TURNING OFF THE CAR, THE KEY WILL NOT COMPLETELY TURN COUNTERCLOCKWISE BUT WILL GET STUCK AT ABOUT 2/3 OF THE WAY TOWARDS OFF (NEAR THE "ACC" POINT). CANNOT TAKE THE KEY OUT. THE ONLY WAY TO GET IT TO RELEASE IS TO START THE ENGINE AGAIN. SOMETIMES SEVERAL TIMES ARE NEEDED. THIS IS AN INTERMITTENT PROBLEM BUT IS HAPPENING MORE FREQUENTLY AND COULD BE A SAFETY ISSUE IF THERE IS A NEED TO LEAVE THE VEHICLE QUICKLY OR SECURE THE VEHICLE IN A PUBLIC PARKING AREA. LEAVING THE CAR WITH THE BATTERY ENGAGED AND THE KEY STUCK IS NOT AN OPTION. THE CAR IS COMPLETELY STOPPED, IN PARK, AND I AM READY TO TURN THE ENGINE OFF. THE PROBLEM HAS BEEN OCCURRING FOR APPROXIMATELY A MONTH (STARTED IN AUG 2020) AND INITIALLY I THOUGHT I WAS NOT PUTTING IT IN PARK, OR THE STEERING WHEEL HAD TURNED OR SOME OTHER ISSUE I COULD CORRECT. SINCE IT IS INTERMITTENT, I THOUGHT IT MIGHT GO AWAY. UNFORTUNATELY IT IS HAPPENING MORE FREQUENTLY AND IS DISCONCERTING.
Corrective Action:
WHEN TURNING OFF THE CAR, THE KEY WILL NOT COMPLETELY TURN COUNTERCLOCKWISE BUT WILL GET STUCK AT ABOUT 2/3 OF THE WAY TOWARDS OFF (NEAR THE "ACC" POINT). CANNOT TAKE THE KEY OUT. THE ONLY WAY TO GET IT TO RELEASE IS TO START THE ENGINE AGAIN. SOMETIMES SEVERAL TIMES ARE NEEDED. THIS IS AN INTERMITTENT PROBLEM BUT IS HAPPENING MORE FREQUENTLY AND COULD BE A SAFETY ISSUE IF THERE IS A NEED TO LEAVE THE VEHICLE QUICKLY OR SECURE THE VEHICLE IN A PUBLIC PARKING AREA. LEAVING THE CAR WITH THE BATTERY ENGAGED AND THE KEY STUCK IS NOT AN OPTION. THE CAR IS COMPLETELY STOPPED, IN PARK, AND I AM READY TO TURN THE ENGINE OFF. THE PROBLEM HAS BEEN OCCURRING FOR APPROXIMATELY A MONTH (STARTED IN AUG 2020) AND INITIALLY I THOUGHT I WAS NOT PUTTING IT IN PARK, OR THE STEERING WHEEL HAD TURNED OR SOME OTHER ISSUE I COULD CORRECT. SINCE IT IS INTERMITTENT, I THOUGHT IT MIGHT GO AWAY. UNFORTUNATELY IT IS HAPPENING MORE FREQUENTLY AND IS DISCONCERTING.
Additional Notes:
WHEN TURNING OFF THE CAR, THE KEY WILL NOT COMPLETELY TURN COUNTERCLOCKWISE BUT WILL GET STUCK AT ABOUT 2/3 OF THE WAY TOWARDS OFF (NEAR THE "ACC" POINT). CANNOT TAKE THE KEY OUT. THE ONLY WAY TO GET IT TO RELEASE IS TO START THE ENGINE AGAIN. SOMETIMES SEVERAL TIMES ARE NEEDED. THIS IS AN INTERMITTENT PROBLEM BUT IS HAPPENING MORE FREQUENTLY AND COULD BE A SAFETY ISSUE IF THERE IS A NEED TO LEAVE THE VEHICLE QUICKLY OR SECURE THE VEHICLE IN A PUBLIC PARKING AREA. LEAVING THE CAR WITH THE BATTERY ENGAGED AND THE KEY STUCK IS NOT AN OPTION. THE CAR IS COMPLETELY STOPPED, IN PARK, AND I AM READY TO TURN THE ENGINE OFF. THE PROBLEM HAS BEEN OCCURRING FOR APPROXIMATELY A MONTH (STARTED IN AUG 2020) AND INITIALLY I THOUGHT I WAS NOT PUTTING IT IN PARK, OR THE STEERING WHEEL HAD TURNED OR SOME OTHER ISSUE I COULD CORRECT. SINCE IT IS INTERMITTENT, I THOUGHT IT MIGHT GO AWAY. UNFORTUNATELY IT IS HAPPENING MORE FREQUENTLY AND IS DISCONCERTING.
Mfg Campaign: 11355479
Recall Date: Sep 16, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
2016 SUBARU FORESTER. KEY GETS STUCK IN IGNITION. CAN NOT BE REMOVED. ALL ELECTRICAL POWER STILL ON. THIS HAPPENED AFTER I PULLED MY SUV INTO A PARKING SPOT. PLACE IN PARK. TURNED OFF AND KEY WAS STUCK IN IGNITION. THIS IS THE 5TH TIME IN 2 WEEKS THIS HAS HAPPENED.
Corrective Action:
2016 SUBARU FORESTER. KEY GETS STUCK IN IGNITION. CAN NOT BE REMOVED. ALL ELECTRICAL POWER STILL ON. THIS HAPPENED AFTER I PULLED MY SUV INTO A PARKING SPOT. PLACE IN PARK. TURNED OFF AND KEY WAS STUCK IN IGNITION. THIS IS THE 5TH TIME IN 2 WEEKS THIS HAS HAPPENED.
Additional Notes:
2016 SUBARU FORESTER. KEY GETS STUCK IN IGNITION. CAN NOT BE REMOVED. ALL ELECTRICAL POWER STILL ON. THIS HAPPENED AFTER I PULLED MY SUV INTO A PARKING SPOT. PLACE IN PARK. TURNED OFF AND KEY WAS STUCK IN IGNITION. THIS IS THE 5TH TIME IN 2 WEEKS THIS HAS HAPPENED.
Mfg Campaign: 11354067
Recall Date: Sep 9, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 SUBARU FORESTER. KEY GETS STUCK IN IGNITION. CAN NOT BE REMOVED. ALL ELECTRICAL POWER STILL ON. THIS HAPPENED AFTER I PULLED MY SUV INTO A PARKING SPOT. PLACE IN PARK. TURNED OFF AND KEY WAS STUCK IN IGNITION. THIS IS THE 5TH TIME IN 2 WEEKS THIS HAS HAPPENED.
Corrective Action:
2016 SUBARU FORESTER. KEY GETS STUCK IN IGNITION. CAN NOT BE REMOVED. ALL ELECTRICAL POWER STILL ON. THIS HAPPENED AFTER I PULLED MY SUV INTO A PARKING SPOT. PLACE IN PARK. TURNED OFF AND KEY WAS STUCK IN IGNITION. THIS IS THE 5TH TIME IN 2 WEEKS THIS HAS HAPPENED.
Additional Notes:
2016 SUBARU FORESTER. KEY GETS STUCK IN IGNITION. CAN NOT BE REMOVED. ALL ELECTRICAL POWER STILL ON. THIS HAPPENED AFTER I PULLED MY SUV INTO A PARKING SPOT. PLACE IN PARK. TURNED OFF AND KEY WAS STUCK IN IGNITION. THIS IS THE 5TH TIME IN 2 WEEKS THIS HAS HAPPENED.
Mfg Campaign: 11354067
Recall Date: Sep 9, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE WINDOW IMPLODED WITH A LOUD NOISE, WITHOUT IMPACT, LEAVING PIECES OF GLASS, LARGE ENOUGH TO CAUSE SEVERE INJURIES. THERE WERE NO INJURIES REPORTED. THE CONTACT CALLED KOEPPEL SUBARU LOCATED AT 42-01 NORTHERN BLVD, QUEENS, NY 11101, (347) 846-0660, AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. *LN *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE WINDOW IMPLODED WITH A LOUD NOISE, WITHOUT IMPACT, LEAVING PIECES OF GLASS, LARGE ENOUGH TO CAUSE SEVERE INJURIES. THERE WERE NO INJURIES REPORTED. THE CONTACT CALLED KOEPPEL SUBARU LOCATED AT 42-01 NORTHERN BLVD, QUEENS, NY 11101, (347) 846-0660, AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. *LN *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE WINDOW IMPLODED WITH A LOUD NOISE, WITHOUT IMPACT, LEAVING PIECES OF GLASS, LARGE ENOUGH TO CAUSE SEVERE INJURIES. THERE WERE NO INJURIES REPORTED. THE CONTACT CALLED KOEPPEL SUBARU LOCATED AT 42-01 NORTHERN BLVD, QUEENS, NY 11101, (347) 846-0660, AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE INSPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. *LN *TR
Mfg Campaign: 11353749
Recall Date: Sep 8, 2020
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
POWER STEERING FAILED WITH NO WARNING. VEHICLE WAS DRIVEN AND PARKED. WHEN RESTARTING THE VEHICLE POWER STEERING WOULD NOT WORK. THERE ARE MANY REPORTS OF POWER STEERING LOCKING UP OR JUST NOT WORKING WITH NO PREVIOUS WARNING.
Corrective Action:
POWER STEERING FAILED WITH NO WARNING. VEHICLE WAS DRIVEN AND PARKED. WHEN RESTARTING THE VEHICLE POWER STEERING WOULD NOT WORK. THERE ARE MANY REPORTS OF POWER STEERING LOCKING UP OR JUST NOT WORKING WITH NO PREVIOUS WARNING.
Additional Notes:
POWER STEERING FAILED WITH NO WARNING. VEHICLE WAS DRIVEN AND PARKED. WHEN RESTARTING THE VEHICLE POWER STEERING WOULD NOT WORK. THERE ARE MANY REPORTS OF POWER STEERING LOCKING UP OR JUST NOT WORKING WITH NO PREVIOUS WARNING.
Mfg Campaign: 11353339
Recall Date: Sep 5, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE THE VEHICLE IS STATIONARY, THE KEY GETS STUCK IN THE IGNITION WHEN ATTEMPTING TO TURN THE CAR OFF. THE MOTOR SHUTS DOWN, BUT THE KEY WILL NOT TURN COMPLETELY TO THE REMOVAL LOCATION. I OFTEN HAVE TO TURN THE VEHICLE ON AND THEN QUICKLY OFF IN ORDER TO GET THE KEY TO REMOVE FROM THE IGNITION. SOMETIMES PUTTING THE VEHICLE BACK INTO GEAR (REVERSE OR DRIVE) BEFORE RETURNING THE TRANSMISSION TO PARK IS ALSO REQUIRED. SEVERAL ATTEMPTS MAY BE NECESSARY BEFORE SUCCESSFULLY REMOVING THE KEY FROM THE IGNITION. THIS PROBLEM STARTED SUDDENLY IN THE LAST MONTH AND OCCURS AT LEAST 50% OF THE TIME WHEN THE VEHICLE IS USED.
Corrective Action:
WHILE THE VEHICLE IS STATIONARY, THE KEY GETS STUCK IN THE IGNITION WHEN ATTEMPTING TO TURN THE CAR OFF. THE MOTOR SHUTS DOWN, BUT THE KEY WILL NOT TURN COMPLETELY TO THE REMOVAL LOCATION. I OFTEN HAVE TO TURN THE VEHICLE ON AND THEN QUICKLY OFF IN ORDER TO GET THE KEY TO REMOVE FROM THE IGNITION. SOMETIMES PUTTING THE VEHICLE BACK INTO GEAR (REVERSE OR DRIVE) BEFORE RETURNING THE TRANSMISSION TO PARK IS ALSO REQUIRED. SEVERAL ATTEMPTS MAY BE NECESSARY BEFORE SUCCESSFULLY REMOVING THE KEY FROM THE IGNITION. THIS PROBLEM STARTED SUDDENLY IN THE LAST MONTH AND OCCURS AT LEAST 50% OF THE TIME WHEN THE VEHICLE IS USED.
Additional Notes:
WHILE THE VEHICLE IS STATIONARY, THE KEY GETS STUCK IN THE IGNITION WHEN ATTEMPTING TO TURN THE CAR OFF. THE MOTOR SHUTS DOWN, BUT THE KEY WILL NOT TURN COMPLETELY TO THE REMOVAL LOCATION. I OFTEN HAVE TO TURN THE VEHICLE ON AND THEN QUICKLY OFF IN ORDER TO GET THE KEY TO REMOVE FROM THE IGNITION. SOMETIMES PUTTING THE VEHICLE BACK INTO GEAR (REVERSE OR DRIVE) BEFORE RETURNING THE TRANSMISSION TO PARK IS ALSO REQUIRED. SEVERAL ATTEMPTS MAY BE NECESSARY BEFORE SUCCESSFULLY REMOVING THE KEY FROM THE IGNITION. THIS PROBLEM STARTED SUDDENLY IN THE LAST MONTH AND OCCURS AT LEAST 50% OF THE TIME WHEN THE VEHICLE IS USED.
Mfg Campaign: 11352657
Recall Date: Sep 1, 2020
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Valencia, CA • 36 yrs
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