Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUE-90
Recall Date: Feb 28, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2015-2016 WRX vehicles manufactured April 10, 2015, to October 21, 2015, and Forester 2.0XT vehicles manufactured April 10, 2015, to October 20, 2015. The turbocharger air intake duct may crack and possibly result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTA-62
Recall Date: Mar 21, 2016
Consumer Complaints
578 ComplaintsSubaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING DOWN A HIGHWAY GOING UP A BRIDGE OVER THE MISSISSIPPI RIVER AT ABOUT 65MPH WHEN A BUNCH OF LIGHTS CAME ON AND MY ENGINE COMPLETELY STOPPED. I COULD NOT ACCELERATE AT ALL AND I HAD TO SWITCH FROM THE LEFT-HAND LANE TO THE RIGHT -HAND LANE TO GET ONTO THE SHOULDER. THIS WAS AN EXTREMELY UNSAFE CONDITION.MY CAR SPEED AND WENT TO 65 MPH TO ABOUT 0 MPH IN THE MATTER OF A MINUTE. I DO YOU SEE THAT MANY PEOPLE ON THE INTERNET HAVE COMPLAINED ABOUT THE SAME TYPE OF INCIDENT HAPPENING. THIS NEEDS TO BE ADDRESSED IMMEDIATELY BY SUBARU.MY CHECK ENGINE LIGHT CAME ON MY EMISSIONS CONTROL LIGHT CAME ON IN MY TRACTION CONTROL LIGHT CAME ON. LUCKILY I WAS ABLE TO SAFELY GET TO THE SHOULDER WHILE 65 MPH CARS WERE ZOOMING PAST ME. I WAS ABLE TO RESTART MY CAR AND MAKE IT TO THE DEALERSHIP. HOPEFULLY THEY WILL BE ABLE TO COME UP WITH A RESOLUTION FOR THE ISSUE THAT I AM SEEING. UNFORTUNATELY IT SEEMS LIKE A LOT OF FOLKS ON THE INTERNET ARE HAVING SIMILAR ISSUES AND THEY ARE NOT BEING ADDRESSED.
Corrective Action:
I WAS DRIVING DOWN A HIGHWAY GOING UP A BRIDGE OVER THE MISSISSIPPI RIVER AT ABOUT 65MPH WHEN A BUNCH OF LIGHTS CAME ON AND MY ENGINE COMPLETELY STOPPED. I COULD NOT ACCELERATE AT ALL AND I HAD TO SWITCH FROM THE LEFT-HAND LANE TO THE RIGHT -HAND LANE TO GET ONTO THE SHOULDER. THIS WAS AN EXTREMELY UNSAFE CONDITION.MY CAR SPEED AND WENT TO 65 MPH TO ABOUT 0 MPH IN THE MATTER OF A MINUTE. I DO YOU SEE THAT MANY PEOPLE ON THE INTERNET HAVE COMPLAINED ABOUT THE SAME TYPE OF INCIDENT HAPPENING. THIS NEEDS TO BE ADDRESSED IMMEDIATELY BY SUBARU.MY CHECK ENGINE LIGHT CAME ON MY EMISSIONS CONTROL LIGHT CAME ON IN MY TRACTION CONTROL LIGHT CAME ON. LUCKILY I WAS ABLE TO SAFELY GET TO THE SHOULDER WHILE 65 MPH CARS WERE ZOOMING PAST ME. I WAS ABLE TO RESTART MY CAR AND MAKE IT TO THE DEALERSHIP. HOPEFULLY THEY WILL BE ABLE TO COME UP WITH A RESOLUTION FOR THE ISSUE THAT I AM SEEING. UNFORTUNATELY IT SEEMS LIKE A LOT OF FOLKS ON THE INTERNET ARE HAVING SIMILAR ISSUES AND THEY ARE NOT BEING ADDRESSED.
Additional Notes:
I WAS DRIVING DOWN A HIGHWAY GOING UP A BRIDGE OVER THE MISSISSIPPI RIVER AT ABOUT 65MPH WHEN A BUNCH OF LIGHTS CAME ON AND MY ENGINE COMPLETELY STOPPED. I COULD NOT ACCELERATE AT ALL AND I HAD TO SWITCH FROM THE LEFT-HAND LANE TO THE RIGHT -HAND LANE TO GET ONTO THE SHOULDER. THIS WAS AN EXTREMELY UNSAFE CONDITION.MY CAR SPEED AND WENT TO 65 MPH TO ABOUT 0 MPH IN THE MATTER OF A MINUTE. I DO YOU SEE THAT MANY PEOPLE ON THE INTERNET HAVE COMPLAINED ABOUT THE SAME TYPE OF INCIDENT HAPPENING. THIS NEEDS TO BE ADDRESSED IMMEDIATELY BY SUBARU.MY CHECK ENGINE LIGHT CAME ON MY EMISSIONS CONTROL LIGHT CAME ON IN MY TRACTION CONTROL LIGHT CAME ON. LUCKILY I WAS ABLE TO SAFELY GET TO THE SHOULDER WHILE 65 MPH CARS WERE ZOOMING PAST ME. I WAS ABLE TO RESTART MY CAR AND MAKE IT TO THE DEALERSHIP. HOPEFULLY THEY WILL BE ABLE TO COME UP WITH A RESOLUTION FOR THE ISSUE THAT I AM SEEING. UNFORTUNATELY IT SEEMS LIKE A LOT OF FOLKS ON THE INTERNET ARE HAVING SIMILAR ISSUES AND THEY ARE NOT BEING ADDRESSED.
Mfg Campaign: 11121770
Recall Date: Aug 22, 2018
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UNEXPECTEDLY AND CRASHED INTO A FENCE ON OCTOBER 24, 2017. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. ON JULY 18, 2018, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED AGAIN AND CRASHED INTO A SECURITY POLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UNEXPECTEDLY AND CRASHED INTO A FENCE ON OCTOBER 24, 2017. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. ON JULY 18, 2018, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED AGAIN AND CRASHED INTO A SECURITY POLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UNEXPECTEDLY AND CRASHED INTO A FENCE ON OCTOBER 24, 2017. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. ON JULY 18, 2018, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED AGAIN AND CRASHED INTO A SECURITY POLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11119607
Recall Date: Aug 13, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNINTENDED ACCELERATION, CAUSING 2 ACCIDENTS. I WAS ATTEMPTING TO PARK & I WAS ROLLING TO A STOP WHEN THE ACCELERATION OCCURRED.
Corrective Action:
UNINTENDED ACCELERATION, CAUSING 2 ACCIDENTS. I WAS ATTEMPTING TO PARK & I WAS ROLLING TO A STOP WHEN THE ACCELERATION OCCURRED.
Additional Notes:
UNINTENDED ACCELERATION, CAUSING 2 ACCIDENTS. I WAS ATTEMPTING TO PARK & I WAS ROLLING TO A STOP WHEN THE ACCELERATION OCCURRED.
Mfg Campaign: 11118959
Recall Date: Aug 10, 2018
Subaru Of America, Inc.
Defect Description:
TIRES
Potential Consequences:
I HAVE A 2016 FORESTER WITH YOKOHAMA G91F TIRES AND JUST HAD INSPECTION THEY SAID TIRE TREAD WAS GOOD EXCEPT THE SIDE ARE WORN DOWN SO I REQUIRED NEW TIRE TO PASS. I FOUND MULTIPLE ISSUES WITH THIS TIRE ONLINE. THE TIRE IS FOR PASSENGER VEHICLES BUT SAYS IT CAN BE USED ON CROSSOVER AND SUV BUT TALKED WITH SEVERAL TIRE SHOPS THAT ALL RECOMMEND USING SUV SPECIFIC TIRES AS THEY SEE THE SAME ISSUE OVER AND OVER WITH CERTAIN MULTI CATEGORY TIRES LIKE THIS WHERE BECAUSE OF RIDE HEIGHT, VEHICLE WEIGHT AND CENTER OF GRAVITY WHEN ROUNDING CORNERS THESE TIRES GET WORN DOWN REALLY QUICKLY BECAUSE OF IT BEING MORE PASSENGER VEHICLE CENTRIC BECAUSE THE EDGES ARE MORE ROUNDED WHERE AS SUV SPECIFIC TIRES HAVE MORE OF A FLAT BOTTOM AND SQUARE EDGES SO THEY DON'T SLIP. I ALSO BELIEVE THIS IS WHY A LOT OF COMPLAINTS TALK ABOUT POOR PERFORMANCE IN WET WEATHER AS THE SLIP IN CORNERS. THESE ARE STANDARD ON FORESTER AND YOKOHAMA WON'T COVER OEM TIRES AT ALL. I BELIEVE THIS NEEDS INVESTIGATED ESPECIALLY SINCE THEY JUST STARTED SELLING THEIR NEW ASCENT 3 ROW SUV NOT SURE IF IT HAS SAME TIRES. IF YOU WISH TO CONTACT ME MY EMAIL IS [XXX] I WOULD BE WILLING TO HELP RESEARCH AND SEND PROOF FROM USER REVIEWS AND TIRE DEALERS PLUS CAN TAKE PHOTOS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I HAVE A 2016 FORESTER WITH YOKOHAMA G91F TIRES AND JUST HAD INSPECTION THEY SAID TIRE TREAD WAS GOOD EXCEPT THE SIDE ARE WORN DOWN SO I REQUIRED NEW TIRE TO PASS. I FOUND MULTIPLE ISSUES WITH THIS TIRE ONLINE. THE TIRE IS FOR PASSENGER VEHICLES BUT SAYS IT CAN BE USED ON CROSSOVER AND SUV BUT TALKED WITH SEVERAL TIRE SHOPS THAT ALL RECOMMEND USING SUV SPECIFIC TIRES AS THEY SEE THE SAME ISSUE OVER AND OVER WITH CERTAIN MULTI CATEGORY TIRES LIKE THIS WHERE BECAUSE OF RIDE HEIGHT, VEHICLE WEIGHT AND CENTER OF GRAVITY WHEN ROUNDING CORNERS THESE TIRES GET WORN DOWN REALLY QUICKLY BECAUSE OF IT BEING MORE PASSENGER VEHICLE CENTRIC BECAUSE THE EDGES ARE MORE ROUNDED WHERE AS SUV SPECIFIC TIRES HAVE MORE OF A FLAT BOTTOM AND SQUARE EDGES SO THEY DON'T SLIP. I ALSO BELIEVE THIS IS WHY A LOT OF COMPLAINTS TALK ABOUT POOR PERFORMANCE IN WET WEATHER AS THE SLIP IN CORNERS. THESE ARE STANDARD ON FORESTER AND YOKOHAMA WON'T COVER OEM TIRES AT ALL. I BELIEVE THIS NEEDS INVESTIGATED ESPECIALLY SINCE THEY JUST STARTED SELLING THEIR NEW ASCENT 3 ROW SUV NOT SURE IF IT HAS SAME TIRES. IF YOU WISH TO CONTACT ME MY EMAIL IS [XXX] I WOULD BE WILLING TO HELP RESEARCH AND SEND PROOF FROM USER REVIEWS AND TIRE DEALERS PLUS CAN TAKE PHOTOS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I HAVE A 2016 FORESTER WITH YOKOHAMA G91F TIRES AND JUST HAD INSPECTION THEY SAID TIRE TREAD WAS GOOD EXCEPT THE SIDE ARE WORN DOWN SO I REQUIRED NEW TIRE TO PASS. I FOUND MULTIPLE ISSUES WITH THIS TIRE ONLINE. THE TIRE IS FOR PASSENGER VEHICLES BUT SAYS IT CAN BE USED ON CROSSOVER AND SUV BUT TALKED WITH SEVERAL TIRE SHOPS THAT ALL RECOMMEND USING SUV SPECIFIC TIRES AS THEY SEE THE SAME ISSUE OVER AND OVER WITH CERTAIN MULTI CATEGORY TIRES LIKE THIS WHERE BECAUSE OF RIDE HEIGHT, VEHICLE WEIGHT AND CENTER OF GRAVITY WHEN ROUNDING CORNERS THESE TIRES GET WORN DOWN REALLY QUICKLY BECAUSE OF IT BEING MORE PASSENGER VEHICLE CENTRIC BECAUSE THE EDGES ARE MORE ROUNDED WHERE AS SUV SPECIFIC TIRES HAVE MORE OF A FLAT BOTTOM AND SQUARE EDGES SO THEY DON'T SLIP. I ALSO BELIEVE THIS IS WHY A LOT OF COMPLAINTS TALK ABOUT POOR PERFORMANCE IN WET WEATHER AS THE SLIP IN CORNERS. THESE ARE STANDARD ON FORESTER AND YOKOHAMA WON'T COVER OEM TIRES AT ALL. I BELIEVE THIS NEEDS INVESTIGATED ESPECIALLY SINCE THEY JUST STARTED SELLING THEIR NEW ASCENT 3 ROW SUV NOT SURE IF IT HAS SAME TIRES. IF YOU WISH TO CONTACT ME MY EMAIL IS [XXX] I WOULD BE WILLING TO HELP RESEARCH AND SEND PROOF FROM USER REVIEWS AND TIRE DEALERS PLUS CAN TAKE PHOTOS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11118485
Recall Date: Aug 8, 2018
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I HAVE A 2016 FORESTER WITH YOKOHAMA G91F TIRES AND JUST HAD INSPECTION THEY SAID TIRE TREAD WAS GOOD EXCEPT THE SIDE ARE WORN DOWN SO I REQUIRED NEW TIRE TO PASS. I FOUND MULTIPLE ISSUES WITH THIS TIRE ONLINE. THE TIRE IS FOR PASSENGER VEHICLES BUT SAYS IT CAN BE USED ON CROSSOVER AND SUV BUT TALKED WITH SEVERAL TIRE SHOPS THAT ALL RECOMMEND USING SUV SPECIFIC TIRES AS THEY SEE THE SAME ISSUE OVER AND OVER WITH CERTAIN MULTI CATEGORY TIRES LIKE THIS WHERE BECAUSE OF RIDE HEIGHT, VEHICLE WEIGHT AND CENTER OF GRAVITY WHEN ROUNDING CORNERS THESE TIRES GET WORN DOWN REALLY QUICKLY BECAUSE OF IT BEING MORE PASSENGER VEHICLE CENTRIC BECAUSE THE EDGES ARE MORE ROUNDED WHERE AS SUV SPECIFIC TIRES HAVE MORE OF A FLAT BOTTOM AND SQUARE EDGES SO THEY DON'T SLIP. I ALSO BELIEVE THIS IS WHY A LOT OF COMPLAINTS TALK ABOUT POOR PERFORMANCE IN WET WEATHER AS THE SLIP IN CORNERS. THESE ARE STANDARD ON FORESTER AND YOKOHAMA WON'T COVER OEM TIRES AT ALL. I BELIEVE THIS NEEDS INVESTIGATED ESPECIALLY SINCE THEY JUST STARTED SELLING THEIR NEW ASCENT 3 ROW SUV NOT SURE IF IT HAS SAME TIRES. IF YOU WISH TO CONTACT ME MY EMAIL IS [XXX] I WOULD BE WILLING TO HELP RESEARCH AND SEND PROOF FROM USER REVIEWS AND TIRE DEALERS PLUS CAN TAKE PHOTOS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I HAVE A 2016 FORESTER WITH YOKOHAMA G91F TIRES AND JUST HAD INSPECTION THEY SAID TIRE TREAD WAS GOOD EXCEPT THE SIDE ARE WORN DOWN SO I REQUIRED NEW TIRE TO PASS. I FOUND MULTIPLE ISSUES WITH THIS TIRE ONLINE. THE TIRE IS FOR PASSENGER VEHICLES BUT SAYS IT CAN BE USED ON CROSSOVER AND SUV BUT TALKED WITH SEVERAL TIRE SHOPS THAT ALL RECOMMEND USING SUV SPECIFIC TIRES AS THEY SEE THE SAME ISSUE OVER AND OVER WITH CERTAIN MULTI CATEGORY TIRES LIKE THIS WHERE BECAUSE OF RIDE HEIGHT, VEHICLE WEIGHT AND CENTER OF GRAVITY WHEN ROUNDING CORNERS THESE TIRES GET WORN DOWN REALLY QUICKLY BECAUSE OF IT BEING MORE PASSENGER VEHICLE CENTRIC BECAUSE THE EDGES ARE MORE ROUNDED WHERE AS SUV SPECIFIC TIRES HAVE MORE OF A FLAT BOTTOM AND SQUARE EDGES SO THEY DON'T SLIP. I ALSO BELIEVE THIS IS WHY A LOT OF COMPLAINTS TALK ABOUT POOR PERFORMANCE IN WET WEATHER AS THE SLIP IN CORNERS. THESE ARE STANDARD ON FORESTER AND YOKOHAMA WON'T COVER OEM TIRES AT ALL. I BELIEVE THIS NEEDS INVESTIGATED ESPECIALLY SINCE THEY JUST STARTED SELLING THEIR NEW ASCENT 3 ROW SUV NOT SURE IF IT HAS SAME TIRES. IF YOU WISH TO CONTACT ME MY EMAIL IS [XXX] I WOULD BE WILLING TO HELP RESEARCH AND SEND PROOF FROM USER REVIEWS AND TIRE DEALERS PLUS CAN TAKE PHOTOS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I HAVE A 2016 FORESTER WITH YOKOHAMA G91F TIRES AND JUST HAD INSPECTION THEY SAID TIRE TREAD WAS GOOD EXCEPT THE SIDE ARE WORN DOWN SO I REQUIRED NEW TIRE TO PASS. I FOUND MULTIPLE ISSUES WITH THIS TIRE ONLINE. THE TIRE IS FOR PASSENGER VEHICLES BUT SAYS IT CAN BE USED ON CROSSOVER AND SUV BUT TALKED WITH SEVERAL TIRE SHOPS THAT ALL RECOMMEND USING SUV SPECIFIC TIRES AS THEY SEE THE SAME ISSUE OVER AND OVER WITH CERTAIN MULTI CATEGORY TIRES LIKE THIS WHERE BECAUSE OF RIDE HEIGHT, VEHICLE WEIGHT AND CENTER OF GRAVITY WHEN ROUNDING CORNERS THESE TIRES GET WORN DOWN REALLY QUICKLY BECAUSE OF IT BEING MORE PASSENGER VEHICLE CENTRIC BECAUSE THE EDGES ARE MORE ROUNDED WHERE AS SUV SPECIFIC TIRES HAVE MORE OF A FLAT BOTTOM AND SQUARE EDGES SO THEY DON'T SLIP. I ALSO BELIEVE THIS IS WHY A LOT OF COMPLAINTS TALK ABOUT POOR PERFORMANCE IN WET WEATHER AS THE SLIP IN CORNERS. THESE ARE STANDARD ON FORESTER AND YOKOHAMA WON'T COVER OEM TIRES AT ALL. I BELIEVE THIS NEEDS INVESTIGATED ESPECIALLY SINCE THEY JUST STARTED SELLING THEIR NEW ASCENT 3 ROW SUV NOT SURE IF IT HAS SAME TIRES. IF YOU WISH TO CONTACT ME MY EMAIL IS [XXX] I WOULD BE WILLING TO HELP RESEARCH AND SEND PROOF FROM USER REVIEWS AND TIRE DEALERS PLUS CAN TAKE PHOTOS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11118485
Recall Date: Aug 8, 2018
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE PULLING INTO A PARKING LOT SPOT AT IDLE SPEED, I LIGHTLY DEPRESSED THE ACCELERATOR WHEN ALL OF A SUDDEN THE VEHICLE SURGED FORWARD COLLIDING WITH THE VEH PARKED TO MY LEFT. MY VEH JUMPED THE CURB WITH THE FRONT END COMING TO REST ON THE SIDEWALK. I HAVE HAD CONTINUING PROBLEMS WITH THIS SUDDEN SURGING ESPECIALLY WHEN PULLING UP A SLIGHT INCLINE TO ENTER MY GARAGE OR STARTING FROM A STOP. I HAVE BROUGHT THIS TO THE ATTENTON OF SUBARU & TOOK IT TO THEM FOR DIAGNOSIS ONLY TO BE TOLD THAT THEY CANNOT REPLICATE THE PROBLEM & FOUND NOTHING ABNORMAL IN IT'S OPERATION. APPARENTLY I AM NOT ALONE IN MY COMPLAINT AS I HAVE READ IN THE DECEMBER 2016 ISSUE OF MOTOR TREND MAGAZINE THAT THEY TOO MENTION THE "JUMPY THROTTLE RESPONSE". I HAVE ALSO READ OF SIMILAR RAPID ACCELERATION COMPLAINTS IN YOUR CUSTOMER COMPLAINTS SECTION WHICH PARALLEL MINE. I HAVE TOLD SUBARU THAT THIS COULD RESULT IN A SERIOUS COLLISION & THAT I FEAR THAT COULD HAPPEN. EVEN THOUGH THIS COLLISION & RESULTIG DAMAGE WAS MINOR, I AM THANKFUL THERE WAS NO ONE WALKING ON THE SIDEWALK THAT COULD HAVE BEEN STUCK. I AM AFRAID TO DRIVE THE VEH NOW & DON'T KNOW WHAT MY NEXT STEP WILL BE. W.A LOVOLD MANHATTAN BEACH, CA
Corrective Action:
WHILE PULLING INTO A PARKING LOT SPOT AT IDLE SPEED, I LIGHTLY DEPRESSED THE ACCELERATOR WHEN ALL OF A SUDDEN THE VEHICLE SURGED FORWARD COLLIDING WITH THE VEH PARKED TO MY LEFT. MY VEH JUMPED THE CURB WITH THE FRONT END COMING TO REST ON THE SIDEWALK. I HAVE HAD CONTINUING PROBLEMS WITH THIS SUDDEN SURGING ESPECIALLY WHEN PULLING UP A SLIGHT INCLINE TO ENTER MY GARAGE OR STARTING FROM A STOP. I HAVE BROUGHT THIS TO THE ATTENTON OF SUBARU & TOOK IT TO THEM FOR DIAGNOSIS ONLY TO BE TOLD THAT THEY CANNOT REPLICATE THE PROBLEM & FOUND NOTHING ABNORMAL IN IT'S OPERATION. APPARENTLY I AM NOT ALONE IN MY COMPLAINT AS I HAVE READ IN THE DECEMBER 2016 ISSUE OF MOTOR TREND MAGAZINE THAT THEY TOO MENTION THE "JUMPY THROTTLE RESPONSE". I HAVE ALSO READ OF SIMILAR RAPID ACCELERATION COMPLAINTS IN YOUR CUSTOMER COMPLAINTS SECTION WHICH PARALLEL MINE. I HAVE TOLD SUBARU THAT THIS COULD RESULT IN A SERIOUS COLLISION & THAT I FEAR THAT COULD HAPPEN. EVEN THOUGH THIS COLLISION & RESULTIG DAMAGE WAS MINOR, I AM THANKFUL THERE WAS NO ONE WALKING ON THE SIDEWALK THAT COULD HAVE BEEN STUCK. I AM AFRAID TO DRIVE THE VEH NOW & DON'T KNOW WHAT MY NEXT STEP WILL BE. W.A LOVOLD MANHATTAN BEACH, CA
Additional Notes:
WHILE PULLING INTO A PARKING LOT SPOT AT IDLE SPEED, I LIGHTLY DEPRESSED THE ACCELERATOR WHEN ALL OF A SUDDEN THE VEHICLE SURGED FORWARD COLLIDING WITH THE VEH PARKED TO MY LEFT. MY VEH JUMPED THE CURB WITH THE FRONT END COMING TO REST ON THE SIDEWALK. I HAVE HAD CONTINUING PROBLEMS WITH THIS SUDDEN SURGING ESPECIALLY WHEN PULLING UP A SLIGHT INCLINE TO ENTER MY GARAGE OR STARTING FROM A STOP. I HAVE BROUGHT THIS TO THE ATTENTON OF SUBARU & TOOK IT TO THEM FOR DIAGNOSIS ONLY TO BE TOLD THAT THEY CANNOT REPLICATE THE PROBLEM & FOUND NOTHING ABNORMAL IN IT'S OPERATION. APPARENTLY I AM NOT ALONE IN MY COMPLAINT AS I HAVE READ IN THE DECEMBER 2016 ISSUE OF MOTOR TREND MAGAZINE THAT THEY TOO MENTION THE "JUMPY THROTTLE RESPONSE". I HAVE ALSO READ OF SIMILAR RAPID ACCELERATION COMPLAINTS IN YOUR CUSTOMER COMPLAINTS SECTION WHICH PARALLEL MINE. I HAVE TOLD SUBARU THAT THIS COULD RESULT IN A SERIOUS COLLISION & THAT I FEAR THAT COULD HAPPEN. EVEN THOUGH THIS COLLISION & RESULTIG DAMAGE WAS MINOR, I AM THANKFUL THERE WAS NO ONE WALKING ON THE SIDEWALK THAT COULD HAVE BEEN STUCK. I AM AFRAID TO DRIVE THE VEH NOW & DON'T KNOW WHAT MY NEXT STEP WILL BE. W.A LOVOLD MANHATTAN BEACH, CA
Mfg Campaign: 11113183
Recall Date: Jul 23, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
PASSENGER SIDE AIR BAGS SHUTS OFF WHILE PASSENGER IS IN THE SEAT WHILE DRIVING. REPORTED TO SUBARU AND WAS TOLD SEAT COVERS AND PHONE CHARGING CABLES MIGHT BE CAUSING THE PROBLEM . UPON FURTHER RESEARCH OTHERS HAVE BEEN HAVING THE SAME PROBLEM WITH OLDER SUBARU MODELS AND SUBARU WILL NOT FIX SO YOU HAVE A 50/50 CHANCE OF YOUR PASSENGER AIR BAG ENGAGING IN A ACCIDENT.
Corrective Action:
PASSENGER SIDE AIR BAGS SHUTS OFF WHILE PASSENGER IS IN THE SEAT WHILE DRIVING. REPORTED TO SUBARU AND WAS TOLD SEAT COVERS AND PHONE CHARGING CABLES MIGHT BE CAUSING THE PROBLEM . UPON FURTHER RESEARCH OTHERS HAVE BEEN HAVING THE SAME PROBLEM WITH OLDER SUBARU MODELS AND SUBARU WILL NOT FIX SO YOU HAVE A 50/50 CHANCE OF YOUR PASSENGER AIR BAG ENGAGING IN A ACCIDENT.
Additional Notes:
PASSENGER SIDE AIR BAGS SHUTS OFF WHILE PASSENGER IS IN THE SEAT WHILE DRIVING. REPORTED TO SUBARU AND WAS TOLD SEAT COVERS AND PHONE CHARGING CABLES MIGHT BE CAUSING THE PROBLEM . UPON FURTHER RESEARCH OTHERS HAVE BEEN HAVING THE SAME PROBLEM WITH OLDER SUBARU MODELS AND SUBARU WILL NOT FIX SO YOU HAVE A 50/50 CHANCE OF YOUR PASSENGER AIR BAG ENGAGING IN A ACCIDENT.
Mfg Campaign: 11105070
Recall Date: Jul 2, 2018
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
DURING PERIODS OF HEAVY RAIN, THE VEHICLE APPEARS TO SUFFER MAJOR ELECTRICAL ISSUES. SINCE FEBRUARY OF 2018, MY VEHICLE HAS REPORTED PROBLEMS AFTER A MAJOR STORM WITH THE EYESIGHT CAMERA SYSTEM, ABS, HILL ASSIST, AND FUEL GAUGE. FYI-EYESIGHT INCLUDES THE DYNAMIC CRUISE CONTROL, CRASH AVOIDANCE, AND LANE MONITORING SYSTEM. THE ISSUE HAS BEEN REPORTED TO OUR SUBARU DEALER/MAINTENANCE TEAM BUT THEY HAVE NOT BEEN ABLE TO DISCOVER THE SOURCE OF THE ISSUE.
Corrective Action:
DURING PERIODS OF HEAVY RAIN, THE VEHICLE APPEARS TO SUFFER MAJOR ELECTRICAL ISSUES. SINCE FEBRUARY OF 2018, MY VEHICLE HAS REPORTED PROBLEMS AFTER A MAJOR STORM WITH THE EYESIGHT CAMERA SYSTEM, ABS, HILL ASSIST, AND FUEL GAUGE. FYI-EYESIGHT INCLUDES THE DYNAMIC CRUISE CONTROL, CRASH AVOIDANCE, AND LANE MONITORING SYSTEM. THE ISSUE HAS BEEN REPORTED TO OUR SUBARU DEALER/MAINTENANCE TEAM BUT THEY HAVE NOT BEEN ABLE TO DISCOVER THE SOURCE OF THE ISSUE.
Additional Notes:
DURING PERIODS OF HEAVY RAIN, THE VEHICLE APPEARS TO SUFFER MAJOR ELECTRICAL ISSUES. SINCE FEBRUARY OF 2018, MY VEHICLE HAS REPORTED PROBLEMS AFTER A MAJOR STORM WITH THE EYESIGHT CAMERA SYSTEM, ABS, HILL ASSIST, AND FUEL GAUGE. FYI-EYESIGHT INCLUDES THE DYNAMIC CRUISE CONTROL, CRASH AVOIDANCE, AND LANE MONITORING SYSTEM. THE ISSUE HAS BEEN REPORTED TO OUR SUBARU DEALER/MAINTENANCE TEAM BUT THEY HAVE NOT BEEN ABLE TO DISCOVER THE SOURCE OF THE ISSUE.
Mfg Campaign: 11098416
Recall Date: May 29, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
DURING PERIODS OF HEAVY RAIN, THE VEHICLE APPEARS TO SUFFER MAJOR ELECTRICAL ISSUES. SINCE FEBRUARY OF 2018, MY VEHICLE HAS REPORTED PROBLEMS AFTER A MAJOR STORM WITH THE EYESIGHT CAMERA SYSTEM, ABS, HILL ASSIST, AND FUEL GAUGE. FYI-EYESIGHT INCLUDES THE DYNAMIC CRUISE CONTROL, CRASH AVOIDANCE, AND LANE MONITORING SYSTEM. THE ISSUE HAS BEEN REPORTED TO OUR SUBARU DEALER/MAINTENANCE TEAM BUT THEY HAVE NOT BEEN ABLE TO DISCOVER THE SOURCE OF THE ISSUE.
Corrective Action:
DURING PERIODS OF HEAVY RAIN, THE VEHICLE APPEARS TO SUFFER MAJOR ELECTRICAL ISSUES. SINCE FEBRUARY OF 2018, MY VEHICLE HAS REPORTED PROBLEMS AFTER A MAJOR STORM WITH THE EYESIGHT CAMERA SYSTEM, ABS, HILL ASSIST, AND FUEL GAUGE. FYI-EYESIGHT INCLUDES THE DYNAMIC CRUISE CONTROL, CRASH AVOIDANCE, AND LANE MONITORING SYSTEM. THE ISSUE HAS BEEN REPORTED TO OUR SUBARU DEALER/MAINTENANCE TEAM BUT THEY HAVE NOT BEEN ABLE TO DISCOVER THE SOURCE OF THE ISSUE.
Additional Notes:
DURING PERIODS OF HEAVY RAIN, THE VEHICLE APPEARS TO SUFFER MAJOR ELECTRICAL ISSUES. SINCE FEBRUARY OF 2018, MY VEHICLE HAS REPORTED PROBLEMS AFTER A MAJOR STORM WITH THE EYESIGHT CAMERA SYSTEM, ABS, HILL ASSIST, AND FUEL GAUGE. FYI-EYESIGHT INCLUDES THE DYNAMIC CRUISE CONTROL, CRASH AVOIDANCE, AND LANE MONITORING SYSTEM. THE ISSUE HAS BEEN REPORTED TO OUR SUBARU DEALER/MAINTENANCE TEAM BUT THEY HAVE NOT BEEN ABLE TO DISCOVER THE SOURCE OF THE ISSUE.
Mfg Campaign: 11098416
Recall Date: May 29, 2018
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DURING PERIODS OF HEAVY RAIN, THE VEHICLE APPEARS TO SUFFER MAJOR ELECTRICAL ISSUES. SINCE FEBRUARY OF 2018, MY VEHICLE HAS REPORTED PROBLEMS AFTER A MAJOR STORM WITH THE EYESIGHT CAMERA SYSTEM, ABS, HILL ASSIST, AND FUEL GAUGE. FYI-EYESIGHT INCLUDES THE DYNAMIC CRUISE CONTROL, CRASH AVOIDANCE, AND LANE MONITORING SYSTEM. THE ISSUE HAS BEEN REPORTED TO OUR SUBARU DEALER/MAINTENANCE TEAM BUT THEY HAVE NOT BEEN ABLE TO DISCOVER THE SOURCE OF THE ISSUE.
Corrective Action:
DURING PERIODS OF HEAVY RAIN, THE VEHICLE APPEARS TO SUFFER MAJOR ELECTRICAL ISSUES. SINCE FEBRUARY OF 2018, MY VEHICLE HAS REPORTED PROBLEMS AFTER A MAJOR STORM WITH THE EYESIGHT CAMERA SYSTEM, ABS, HILL ASSIST, AND FUEL GAUGE. FYI-EYESIGHT INCLUDES THE DYNAMIC CRUISE CONTROL, CRASH AVOIDANCE, AND LANE MONITORING SYSTEM. THE ISSUE HAS BEEN REPORTED TO OUR SUBARU DEALER/MAINTENANCE TEAM BUT THEY HAVE NOT BEEN ABLE TO DISCOVER THE SOURCE OF THE ISSUE.
Additional Notes:
DURING PERIODS OF HEAVY RAIN, THE VEHICLE APPEARS TO SUFFER MAJOR ELECTRICAL ISSUES. SINCE FEBRUARY OF 2018, MY VEHICLE HAS REPORTED PROBLEMS AFTER A MAJOR STORM WITH THE EYESIGHT CAMERA SYSTEM, ABS, HILL ASSIST, AND FUEL GAUGE. FYI-EYESIGHT INCLUDES THE DYNAMIC CRUISE CONTROL, CRASH AVOIDANCE, AND LANE MONITORING SYSTEM. THE ISSUE HAS BEEN REPORTED TO OUR SUBARU DEALER/MAINTENANCE TEAM BUT THEY HAVE NOT BEEN ABLE TO DISCOVER THE SOURCE OF THE ISSUE.
Mfg Campaign: 11098416
Recall Date: May 29, 2018
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR ACCELERATES QUICKLY AND LURCHES FORWARD WHEN SLIGHTLY TOUCHING THE GAS PEDAL. THIS HAPPENS AT ALL TIMES FROM START OF CAR AND DURING GENERAL DRIVING CONDITIONS.
Corrective Action:
CAR ACCELERATES QUICKLY AND LURCHES FORWARD WHEN SLIGHTLY TOUCHING THE GAS PEDAL. THIS HAPPENS AT ALL TIMES FROM START OF CAR AND DURING GENERAL DRIVING CONDITIONS.
Additional Notes:
CAR ACCELERATES QUICKLY AND LURCHES FORWARD WHEN SLIGHTLY TOUCHING THE GAS PEDAL. THIS HAPPENS AT ALL TIMES FROM START OF CAR AND DURING GENERAL DRIVING CONDITIONS.
Mfg Campaign: 11091632
Recall Date: May 3, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS WILL BE THE SECOND TIME I'M BRINGING MY FORESTER BACK TO DEALER DO TO THE CAR WITH MY FOOT ON BRAKE WOULD NOT SHIFT OUT OF GEAR FROM PARK THREE LIGHTS SHOWED UP ON THE DASH ONE BEING TRACTION CONTROLL, SECOND WAS THE ABS LIGHT AND LAST ONE WAS THE CAR ON HILL LIGHT AFTER A FEW MINUTES IT SHIFT OUT OF PARK ALLOWING ME TO DRIVE BUT ALL THE LIGHTS REMAIN ON AND WOULD NOT GO OVER 40 THE FIRST TIME I TOOK IT BACK TO THE DEALERSHIP IT WAS IN DECEMBER 2017 THEY SAID IT WAS THE SENSOR BEHIND THE BRAKE PEDAL, WELL LITTLE BEHOLD FOR THE SECOND TIME I'M BRINGING MY FORESTER BACK TO DEALERSHIP FOR THE SAME ISSUE AS ITS ONLY BEEN 4 MONTHS. I BOUGHT THE CAR OF THERE LOT BRAND NEW IN MAY 2016 I ONLY HAVE 44,000 MILES ON IT NOW.
Corrective Action:
THIS WILL BE THE SECOND TIME I'M BRINGING MY FORESTER BACK TO DEALER DO TO THE CAR WITH MY FOOT ON BRAKE WOULD NOT SHIFT OUT OF GEAR FROM PARK THREE LIGHTS SHOWED UP ON THE DASH ONE BEING TRACTION CONTROLL, SECOND WAS THE ABS LIGHT AND LAST ONE WAS THE CAR ON HILL LIGHT AFTER A FEW MINUTES IT SHIFT OUT OF PARK ALLOWING ME TO DRIVE BUT ALL THE LIGHTS REMAIN ON AND WOULD NOT GO OVER 40 THE FIRST TIME I TOOK IT BACK TO THE DEALERSHIP IT WAS IN DECEMBER 2017 THEY SAID IT WAS THE SENSOR BEHIND THE BRAKE PEDAL, WELL LITTLE BEHOLD FOR THE SECOND TIME I'M BRINGING MY FORESTER BACK TO DEALERSHIP FOR THE SAME ISSUE AS ITS ONLY BEEN 4 MONTHS. I BOUGHT THE CAR OF THERE LOT BRAND NEW IN MAY 2016 I ONLY HAVE 44,000 MILES ON IT NOW.
Additional Notes:
THIS WILL BE THE SECOND TIME I'M BRINGING MY FORESTER BACK TO DEALER DO TO THE CAR WITH MY FOOT ON BRAKE WOULD NOT SHIFT OUT OF GEAR FROM PARK THREE LIGHTS SHOWED UP ON THE DASH ONE BEING TRACTION CONTROLL, SECOND WAS THE ABS LIGHT AND LAST ONE WAS THE CAR ON HILL LIGHT AFTER A FEW MINUTES IT SHIFT OUT OF PARK ALLOWING ME TO DRIVE BUT ALL THE LIGHTS REMAIN ON AND WOULD NOT GO OVER 40 THE FIRST TIME I TOOK IT BACK TO THE DEALERSHIP IT WAS IN DECEMBER 2017 THEY SAID IT WAS THE SENSOR BEHIND THE BRAKE PEDAL, WELL LITTLE BEHOLD FOR THE SECOND TIME I'M BRINGING MY FORESTER BACK TO DEALERSHIP FOR THE SAME ISSUE AS ITS ONLY BEEN 4 MONTHS. I BOUGHT THE CAR OF THERE LOT BRAND NEW IN MAY 2016 I ONLY HAVE 44,000 MILES ON IT NOW.
Mfg Campaign: 11085156
Recall Date: Apr 15, 2018
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS WILL BE THE SECOND TIME I'M BRINGING MY FORESTER BACK TO DEALER DO TO THE CAR WITH MY FOOT ON BRAKE WOULD NOT SHIFT OUT OF GEAR FROM PARK THREE LIGHTS SHOWED UP ON THE DASH ONE BEING TRACTION CONTROLL, SECOND WAS THE ABS LIGHT AND LAST ONE WAS THE CAR ON HILL LIGHT AFTER A FEW MINUTES IT SHIFT OUT OF PARK ALLOWING ME TO DRIVE BUT ALL THE LIGHTS REMAIN ON AND WOULD NOT GO OVER 40 THE FIRST TIME I TOOK IT BACK TO THE DEALERSHIP IT WAS IN DECEMBER 2017 THEY SAID IT WAS THE SENSOR BEHIND THE BRAKE PEDAL, WELL LITTLE BEHOLD FOR THE SECOND TIME I'M BRINGING MY FORESTER BACK TO DEALERSHIP FOR THE SAME ISSUE AS ITS ONLY BEEN 4 MONTHS. I BOUGHT THE CAR OF THERE LOT BRAND NEW IN MAY 2016 I ONLY HAVE 44,000 MILES ON IT NOW.
Corrective Action:
THIS WILL BE THE SECOND TIME I'M BRINGING MY FORESTER BACK TO DEALER DO TO THE CAR WITH MY FOOT ON BRAKE WOULD NOT SHIFT OUT OF GEAR FROM PARK THREE LIGHTS SHOWED UP ON THE DASH ONE BEING TRACTION CONTROLL, SECOND WAS THE ABS LIGHT AND LAST ONE WAS THE CAR ON HILL LIGHT AFTER A FEW MINUTES IT SHIFT OUT OF PARK ALLOWING ME TO DRIVE BUT ALL THE LIGHTS REMAIN ON AND WOULD NOT GO OVER 40 THE FIRST TIME I TOOK IT BACK TO THE DEALERSHIP IT WAS IN DECEMBER 2017 THEY SAID IT WAS THE SENSOR BEHIND THE BRAKE PEDAL, WELL LITTLE BEHOLD FOR THE SECOND TIME I'M BRINGING MY FORESTER BACK TO DEALERSHIP FOR THE SAME ISSUE AS ITS ONLY BEEN 4 MONTHS. I BOUGHT THE CAR OF THERE LOT BRAND NEW IN MAY 2016 I ONLY HAVE 44,000 MILES ON IT NOW.
Additional Notes:
THIS WILL BE THE SECOND TIME I'M BRINGING MY FORESTER BACK TO DEALER DO TO THE CAR WITH MY FOOT ON BRAKE WOULD NOT SHIFT OUT OF GEAR FROM PARK THREE LIGHTS SHOWED UP ON THE DASH ONE BEING TRACTION CONTROLL, SECOND WAS THE ABS LIGHT AND LAST ONE WAS THE CAR ON HILL LIGHT AFTER A FEW MINUTES IT SHIFT OUT OF PARK ALLOWING ME TO DRIVE BUT ALL THE LIGHTS REMAIN ON AND WOULD NOT GO OVER 40 THE FIRST TIME I TOOK IT BACK TO THE DEALERSHIP IT WAS IN DECEMBER 2017 THEY SAID IT WAS THE SENSOR BEHIND THE BRAKE PEDAL, WELL LITTLE BEHOLD FOR THE SECOND TIME I'M BRINGING MY FORESTER BACK TO DEALERSHIP FOR THE SAME ISSUE AS ITS ONLY BEEN 4 MONTHS. I BOUGHT THE CAR OF THERE LOT BRAND NEW IN MAY 2016 I ONLY HAVE 44,000 MILES ON IT NOW.
Mfg Campaign: 11085156
Recall Date: Apr 15, 2018
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
BROKEN TRANSMISSION DUE TO BROKEN TRANSMISSION BELT AT 43,000 MILES. I WAS STOPPED AT A RED LIGHT, WHEN THE LIGHT TURNED GREEN I TOOK MY FOOT OFF THE BRAKE AND PUT MY FOOT ON THE ACCELERATOR. IMMEDIATELY, THERE WAS A HUGE BANG, AND MY CAR ROCKED BACK AND FORTH. I THOUGHT I HAD BEEN REAR ENDED BUT THERE WAS NOBODY BEHIND ME. MY CAR BEGIN TO ROLL BACKWARDS. I TRIED TO GET THE CAR TO DRIVE BY TURNING THE CAR OFF AND ON AND UTILIZED OTHER TECHNIQUES, BUT I WAS NOT ABLE TO DRIVE MY CAR. I CALLED FOR A TOW TRUCK AND HAD MY CAR TOWED TO THE LOCAL NAPLES DEVOE SUBARU DEALER. EIGHT DAYS LATER, THEY CONFIRMED MY SUSPICIONS. MY CAR HAD A BROKEN TRANSMISSION AT 43,000 MILES. THIS COULD'VE ENDED MUCH DIFFERENTLY HAD I BEEN DRIVING ON THE HIGHWAY. I NO LONGER BELIEVE MY SUBARU IS A SAFE VEHICLE. SUBARU HAS AGREED TO REPLACE THE TRANSMISSION SINCE THE CAR IS STILL UNDER WARRANTY. UNFORTUNATELY, THEY WANT TO REPLACE IT WITH A REMANUFACTURED TRANSMISSION RATHER THAN A NEW TRANSMISSION WHICH CARRIES A BETTER WARRANTY. BOTH SUBARU OF AMERICA AND DEVOE SUBARU IN NAPLES HAVE BEEN UNRESPONSIVE, DISMISSIVE, DISRESPECTFUL, AND UNINTERESTED IN FIXING MY CAR IN A TIMELY, PROFESSIONAL MANNER. I WILL NO LONGER OWN A SUBARU. 30+ YEARS OF OWNING CARS WITH MANY OF THEM EXCEEDING 200,000 MILES AND NEVER HAVE I BEEN IN A CAR THAT CARRIED THE RISK OF KILLING ME. IF MY TRANSMISSION BELT HAD BROKEN WHILE I WAS DRIVING 75 MILES AN HOUR ON THE HIGHWAY I MIGHT NOT BE HERE WRITING THIS REPORT. GET IT TOGETHER SUBARU, NOT FEELING THE LOVE!!
Corrective Action:
BROKEN TRANSMISSION DUE TO BROKEN TRANSMISSION BELT AT 43,000 MILES. I WAS STOPPED AT A RED LIGHT, WHEN THE LIGHT TURNED GREEN I TOOK MY FOOT OFF THE BRAKE AND PUT MY FOOT ON THE ACCELERATOR. IMMEDIATELY, THERE WAS A HUGE BANG, AND MY CAR ROCKED BACK AND FORTH. I THOUGHT I HAD BEEN REAR ENDED BUT THERE WAS NOBODY BEHIND ME. MY CAR BEGIN TO ROLL BACKWARDS. I TRIED TO GET THE CAR TO DRIVE BY TURNING THE CAR OFF AND ON AND UTILIZED OTHER TECHNIQUES, BUT I WAS NOT ABLE TO DRIVE MY CAR. I CALLED FOR A TOW TRUCK AND HAD MY CAR TOWED TO THE LOCAL NAPLES DEVOE SUBARU DEALER. EIGHT DAYS LATER, THEY CONFIRMED MY SUSPICIONS. MY CAR HAD A BROKEN TRANSMISSION AT 43,000 MILES. THIS COULD'VE ENDED MUCH DIFFERENTLY HAD I BEEN DRIVING ON THE HIGHWAY. I NO LONGER BELIEVE MY SUBARU IS A SAFE VEHICLE. SUBARU HAS AGREED TO REPLACE THE TRANSMISSION SINCE THE CAR IS STILL UNDER WARRANTY. UNFORTUNATELY, THEY WANT TO REPLACE IT WITH A REMANUFACTURED TRANSMISSION RATHER THAN A NEW TRANSMISSION WHICH CARRIES A BETTER WARRANTY. BOTH SUBARU OF AMERICA AND DEVOE SUBARU IN NAPLES HAVE BEEN UNRESPONSIVE, DISMISSIVE, DISRESPECTFUL, AND UNINTERESTED IN FIXING MY CAR IN A TIMELY, PROFESSIONAL MANNER. I WILL NO LONGER OWN A SUBARU. 30+ YEARS OF OWNING CARS WITH MANY OF THEM EXCEEDING 200,000 MILES AND NEVER HAVE I BEEN IN A CAR THAT CARRIED THE RISK OF KILLING ME. IF MY TRANSMISSION BELT HAD BROKEN WHILE I WAS DRIVING 75 MILES AN HOUR ON THE HIGHWAY I MIGHT NOT BE HERE WRITING THIS REPORT. GET IT TOGETHER SUBARU, NOT FEELING THE LOVE!!
Additional Notes:
BROKEN TRANSMISSION DUE TO BROKEN TRANSMISSION BELT AT 43,000 MILES. I WAS STOPPED AT A RED LIGHT, WHEN THE LIGHT TURNED GREEN I TOOK MY FOOT OFF THE BRAKE AND PUT MY FOOT ON THE ACCELERATOR. IMMEDIATELY, THERE WAS A HUGE BANG, AND MY CAR ROCKED BACK AND FORTH. I THOUGHT I HAD BEEN REAR ENDED BUT THERE WAS NOBODY BEHIND ME. MY CAR BEGIN TO ROLL BACKWARDS. I TRIED TO GET THE CAR TO DRIVE BY TURNING THE CAR OFF AND ON AND UTILIZED OTHER TECHNIQUES, BUT I WAS NOT ABLE TO DRIVE MY CAR. I CALLED FOR A TOW TRUCK AND HAD MY CAR TOWED TO THE LOCAL NAPLES DEVOE SUBARU DEALER. EIGHT DAYS LATER, THEY CONFIRMED MY SUSPICIONS. MY CAR HAD A BROKEN TRANSMISSION AT 43,000 MILES. THIS COULD'VE ENDED MUCH DIFFERENTLY HAD I BEEN DRIVING ON THE HIGHWAY. I NO LONGER BELIEVE MY SUBARU IS A SAFE VEHICLE. SUBARU HAS AGREED TO REPLACE THE TRANSMISSION SINCE THE CAR IS STILL UNDER WARRANTY. UNFORTUNATELY, THEY WANT TO REPLACE IT WITH A REMANUFACTURED TRANSMISSION RATHER THAN A NEW TRANSMISSION WHICH CARRIES A BETTER WARRANTY. BOTH SUBARU OF AMERICA AND DEVOE SUBARU IN NAPLES HAVE BEEN UNRESPONSIVE, DISMISSIVE, DISRESPECTFUL, AND UNINTERESTED IN FIXING MY CAR IN A TIMELY, PROFESSIONAL MANNER. I WILL NO LONGER OWN A SUBARU. 30+ YEARS OF OWNING CARS WITH MANY OF THEM EXCEEDING 200,000 MILES AND NEVER HAVE I BEEN IN A CAR THAT CARRIED THE RISK OF KILLING ME. IF MY TRANSMISSION BELT HAD BROKEN WHILE I WAS DRIVING 75 MILES AN HOUR ON THE HIGHWAY I MIGHT NOT BE HERE WRITING THIS REPORT. GET IT TOGETHER SUBARU, NOT FEELING THE LOVE!!
Mfg Campaign: 11083794
Recall Date: Apr 7, 2018
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WITH THE CAR COMPLETELY WARMED UP, EITHER A HOT DAY OR A COLD DAY, DOESN'T MATTER, THE CAR WILL NOT ACCELERATE FOR A COUPLE SECONDS WHEN ENTERING TRAFFIC AFTER HAVING PARKED FOR A FEW MINUTES. IN OTHER WORDS, AFTER MAKING A STOP SOMEWHERE AND SHUTTING THE ENGINE OFF, AND THEN STARTING IT UP AGAIN AND TRAVELING A BLOCK OR SO, SUDDENLY THE CAR WILL NOT ACCELERATE. YOU MAY BE ENTERING TRAFFIC FLOW AND NEED TO SPEED UP, AND IT WON'T GO. THE DEALER STONEWALLS BY SAYING THE ISSUE CANNOT BE DUPLICATED AND THEREFORE IT IS NOT THEIR PROBLEM.
Corrective Action:
WITH THE CAR COMPLETELY WARMED UP, EITHER A HOT DAY OR A COLD DAY, DOESN'T MATTER, THE CAR WILL NOT ACCELERATE FOR A COUPLE SECONDS WHEN ENTERING TRAFFIC AFTER HAVING PARKED FOR A FEW MINUTES. IN OTHER WORDS, AFTER MAKING A STOP SOMEWHERE AND SHUTTING THE ENGINE OFF, AND THEN STARTING IT UP AGAIN AND TRAVELING A BLOCK OR SO, SUDDENLY THE CAR WILL NOT ACCELERATE. YOU MAY BE ENTERING TRAFFIC FLOW AND NEED TO SPEED UP, AND IT WON'T GO. THE DEALER STONEWALLS BY SAYING THE ISSUE CANNOT BE DUPLICATED AND THEREFORE IT IS NOT THEIR PROBLEM.
Additional Notes:
WITH THE CAR COMPLETELY WARMED UP, EITHER A HOT DAY OR A COLD DAY, DOESN'T MATTER, THE CAR WILL NOT ACCELERATE FOR A COUPLE SECONDS WHEN ENTERING TRAFFIC AFTER HAVING PARKED FOR A FEW MINUTES. IN OTHER WORDS, AFTER MAKING A STOP SOMEWHERE AND SHUTTING THE ENGINE OFF, AND THEN STARTING IT UP AGAIN AND TRAVELING A BLOCK OR SO, SUDDENLY THE CAR WILL NOT ACCELERATE. YOU MAY BE ENTERING TRAFFIC FLOW AND NEED TO SPEED UP, AND IT WON'T GO. THE DEALER STONEWALLS BY SAYING THE ISSUE CANNOT BE DUPLICATED AND THEREFORE IT IS NOT THEIR PROBLEM.
Mfg Campaign: 11081286
Recall Date: Mar 26, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I OWN A 2016 SUBARU FORESTER WITH EYESIGHT, STARLINK, AND THE ALL-WEATHER PACKAGE (HEATED SEATS, MIRRORS, AND WINDSHIELD-WIPER DE-ICER). I LOVE MOST ASPECTS OF MY SUBARU, HOWEVER, THE TOUCHSCREEN ON THE COUNSEL HAS AN ABSOLUTELY UNACCEPTABLY BLINDING GLARE WHEN THE MOONROOF COVER IS OPEN TO LIGHT. I HAD TO GET A PIECE OF FELT TO PUT OVER THE SCREEN SO THAT WHEN I WANT TO OPEN THE MOONROOF I AM ABLE TO COVER THE TOUCHSCREEN GLASS TO PREVENT A WRECK FROM HAVING LOST ROAD VISIBILITY! I HAVE SINCE VISITED OTHER VEHICLES WITH SIMILAR TOUCHSCREENS - THESE MANUFACTURER MAKE/MODEL TOUCHSCREENS DO NOT HAVE ANY GLARE AT ALL! WHAT'S UP WITH SUBARU NOT CORRECTING THIS INCREDIBLE SAFETY FLAW? BY THE WAY, DON'T EVEN BOTHER WITH AN "ANTI GLARE SCREEN COVER". IT IS DIFFICULT TO APPLY CORRECTLY AND WHEN ON IT JUST BARELY CUTS DOWN ON THE MISERABLE GLARE. IN ADDITION, THE WINTER WEATHER CAUSES THE APPLICATION (COVER) TO WARP AND BECOME QUITE FOGGY AND UGLY. IT APPEARS THAT THE TOUCHSCREEN SUN GLARE SAFETY ISSUE IS ACROSS MULTIPLE SUBARU MODELS. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/138-GEN-5-2015-PRESENT/163825-GLARE-REFLECTION-INFOTAINMENT-UNIT-5.HTML
Corrective Action:
I OWN A 2016 SUBARU FORESTER WITH EYESIGHT, STARLINK, AND THE ALL-WEATHER PACKAGE (HEATED SEATS, MIRRORS, AND WINDSHIELD-WIPER DE-ICER). I LOVE MOST ASPECTS OF MY SUBARU, HOWEVER, THE TOUCHSCREEN ON THE COUNSEL HAS AN ABSOLUTELY UNACCEPTABLY BLINDING GLARE WHEN THE MOONROOF COVER IS OPEN TO LIGHT. I HAD TO GET A PIECE OF FELT TO PUT OVER THE SCREEN SO THAT WHEN I WANT TO OPEN THE MOONROOF I AM ABLE TO COVER THE TOUCHSCREEN GLASS TO PREVENT A WRECK FROM HAVING LOST ROAD VISIBILITY! I HAVE SINCE VISITED OTHER VEHICLES WITH SIMILAR TOUCHSCREENS - THESE MANUFACTURER MAKE/MODEL TOUCHSCREENS DO NOT HAVE ANY GLARE AT ALL! WHAT'S UP WITH SUBARU NOT CORRECTING THIS INCREDIBLE SAFETY FLAW? BY THE WAY, DON'T EVEN BOTHER WITH AN "ANTI GLARE SCREEN COVER". IT IS DIFFICULT TO APPLY CORRECTLY AND WHEN ON IT JUST BARELY CUTS DOWN ON THE MISERABLE GLARE. IN ADDITION, THE WINTER WEATHER CAUSES THE APPLICATION (COVER) TO WARP AND BECOME QUITE FOGGY AND UGLY. IT APPEARS THAT THE TOUCHSCREEN SUN GLARE SAFETY ISSUE IS ACROSS MULTIPLE SUBARU MODELS. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/138-GEN-5-2015-PRESENT/163825-GLARE-REFLECTION-INFOTAINMENT-UNIT-5.HTML
Additional Notes:
I OWN A 2016 SUBARU FORESTER WITH EYESIGHT, STARLINK, AND THE ALL-WEATHER PACKAGE (HEATED SEATS, MIRRORS, AND WINDSHIELD-WIPER DE-ICER). I LOVE MOST ASPECTS OF MY SUBARU, HOWEVER, THE TOUCHSCREEN ON THE COUNSEL HAS AN ABSOLUTELY UNACCEPTABLY BLINDING GLARE WHEN THE MOONROOF COVER IS OPEN TO LIGHT. I HAD TO GET A PIECE OF FELT TO PUT OVER THE SCREEN SO THAT WHEN I WANT TO OPEN THE MOONROOF I AM ABLE TO COVER THE TOUCHSCREEN GLASS TO PREVENT A WRECK FROM HAVING LOST ROAD VISIBILITY! I HAVE SINCE VISITED OTHER VEHICLES WITH SIMILAR TOUCHSCREENS - THESE MANUFACTURER MAKE/MODEL TOUCHSCREENS DO NOT HAVE ANY GLARE AT ALL! WHAT'S UP WITH SUBARU NOT CORRECTING THIS INCREDIBLE SAFETY FLAW? BY THE WAY, DON'T EVEN BOTHER WITH AN "ANTI GLARE SCREEN COVER". IT IS DIFFICULT TO APPLY CORRECTLY AND WHEN ON IT JUST BARELY CUTS DOWN ON THE MISERABLE GLARE. IN ADDITION, THE WINTER WEATHER CAUSES THE APPLICATION (COVER) TO WARP AND BECOME QUITE FOGGY AND UGLY. IT APPEARS THAT THE TOUCHSCREEN SUN GLARE SAFETY ISSUE IS ACROSS MULTIPLE SUBARU MODELS. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/138-GEN-5-2015-PRESENT/163825-GLARE-REFLECTION-INFOTAINMENT-UNIT-5.HTML
Mfg Campaign: 11075239
Recall Date: Feb 27, 2018
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE. KLAMATH FALLS SUBARU IN KLAMATH FALLS, OREGON 97603 WAS MADE AWARE OF THE FAILURE BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,200. *TT *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE. KLAMATH FALLS SUBARU IN KLAMATH FALLS, OREGON 97603 WAS MADE AWARE OF THE FAILURE BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,200. *TT *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE. KLAMATH FALLS SUBARU IN KLAMATH FALLS, OREGON 97603 WAS MADE AWARE OF THE FAILURE BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,200. *TT *TR
Mfg Campaign: 11073912
Recall Date: Feb 20, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY IF THERE IS A CUSHION ON THE SEAT. THIS WAS NOT EXPLAINED TO ME UNTIL AFTER I COMPLAINED AND I WAS THEN TOLD THAT I SHOULD HAVE READ THE OWNER'S MANUAL. UNFORTUNATELY, THE OWNER'S MANUAL IS NOT AVAILABLE UNTIL AFTER THE CAR'S PURCHASE AND EVEN THEN I WOULD HAVE HAD TO KNOW THAT MY ARTHRITIS WAS GOING TO GET SEVERE ENOUGH TO NEED A CUSHION. THE NON-DEPLOYMENT OF MY PASSENGER SIDE AIR BAG IS VERY DANGEROUS. *JS THE CONSUMER STATED THE ALSO WOULD NOT DEPLOY IN THE PASSENGER SITS IN THE SEAT WHILE WET. THE CONSUMER REQUESTED AN UPDATE. *JS
Corrective Action:
THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY IF THERE IS A CUSHION ON THE SEAT. THIS WAS NOT EXPLAINED TO ME UNTIL AFTER I COMPLAINED AND I WAS THEN TOLD THAT I SHOULD HAVE READ THE OWNER'S MANUAL. UNFORTUNATELY, THE OWNER'S MANUAL IS NOT AVAILABLE UNTIL AFTER THE CAR'S PURCHASE AND EVEN THEN I WOULD HAVE HAD TO KNOW THAT MY ARTHRITIS WAS GOING TO GET SEVERE ENOUGH TO NEED A CUSHION. THE NON-DEPLOYMENT OF MY PASSENGER SIDE AIR BAG IS VERY DANGEROUS. *JS THE CONSUMER STATED THE ALSO WOULD NOT DEPLOY IN THE PASSENGER SITS IN THE SEAT WHILE WET. THE CONSUMER REQUESTED AN UPDATE. *JS
Additional Notes:
THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY IF THERE IS A CUSHION ON THE SEAT. THIS WAS NOT EXPLAINED TO ME UNTIL AFTER I COMPLAINED AND I WAS THEN TOLD THAT I SHOULD HAVE READ THE OWNER'S MANUAL. UNFORTUNATELY, THE OWNER'S MANUAL IS NOT AVAILABLE UNTIL AFTER THE CAR'S PURCHASE AND EVEN THEN I WOULD HAVE HAD TO KNOW THAT MY ARTHRITIS WAS GOING TO GET SEVERE ENOUGH TO NEED A CUSHION. THE NON-DEPLOYMENT OF MY PASSENGER SIDE AIR BAG IS VERY DANGEROUS. *JS THE CONSUMER STATED THE ALSO WOULD NOT DEPLOY IN THE PASSENGER SITS IN THE SEAT WHILE WET. THE CONSUMER REQUESTED AN UPDATE. *JS
Mfg Campaign: 11072671
Recall Date: Feb 13, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUBARU MANUFACTURED VENTILATION SYSTEM WITHOUT PROVISION TO SCREEN RODENTS FROM ENTERING CABIN AND PERMITTING THEM TO INFEST THE INTERIOR TO THE POINT THAT THE VEHICLE WAS UNUSABLE. THE DEALERSHIP WAS WILLING TO CHARGE US TO CLEAN UP THE MESS, BUT WOULD NOT MAKE AN ATTEMPT TO REMEDY THE UNDERLYING PROBLEM, SO THE PROBLEM REPEATS ITSELF. TO MAKE MATTERS WORSE, IT HAS COME TO LIGHT THAT SUBARU MANUFACTURED PLASTIC COMPONENTS IN THE CAR WITH SOY, WHICH ACTS AS AN ATTRACTANT TO THE RODENTS. SUBARU HAS ACKNOWLEDGED ZERO RESPONSIBILITY FOR THIS DEFECT, WHICH WE FEEL THEY SHOULD RESOLVE DUE TO THE RELATIVELY LOW COST TO SOLVE AN EXPENSIVE PROBLEM. WE EVENTUALLY SCREENED OFF ALL THE OPENINGS OURSELVES, AS WELL AS CLEANED UP THE MESS FROM THE INFESTATION WHERE WE WERE ABLE TO, LEAVING THE REST FOR THE DEALERSHIP TO CLEAN TWICE, FOR WHICH WE HAD TO PAY DEARLY.
Corrective Action:
SUBARU MANUFACTURED VENTILATION SYSTEM WITHOUT PROVISION TO SCREEN RODENTS FROM ENTERING CABIN AND PERMITTING THEM TO INFEST THE INTERIOR TO THE POINT THAT THE VEHICLE WAS UNUSABLE. THE DEALERSHIP WAS WILLING TO CHARGE US TO CLEAN UP THE MESS, BUT WOULD NOT MAKE AN ATTEMPT TO REMEDY THE UNDERLYING PROBLEM, SO THE PROBLEM REPEATS ITSELF. TO MAKE MATTERS WORSE, IT HAS COME TO LIGHT THAT SUBARU MANUFACTURED PLASTIC COMPONENTS IN THE CAR WITH SOY, WHICH ACTS AS AN ATTRACTANT TO THE RODENTS. SUBARU HAS ACKNOWLEDGED ZERO RESPONSIBILITY FOR THIS DEFECT, WHICH WE FEEL THEY SHOULD RESOLVE DUE TO THE RELATIVELY LOW COST TO SOLVE AN EXPENSIVE PROBLEM. WE EVENTUALLY SCREENED OFF ALL THE OPENINGS OURSELVES, AS WELL AS CLEANED UP THE MESS FROM THE INFESTATION WHERE WE WERE ABLE TO, LEAVING THE REST FOR THE DEALERSHIP TO CLEAN TWICE, FOR WHICH WE HAD TO PAY DEARLY.
Additional Notes:
SUBARU MANUFACTURED VENTILATION SYSTEM WITHOUT PROVISION TO SCREEN RODENTS FROM ENTERING CABIN AND PERMITTING THEM TO INFEST THE INTERIOR TO THE POINT THAT THE VEHICLE WAS UNUSABLE. THE DEALERSHIP WAS WILLING TO CHARGE US TO CLEAN UP THE MESS, BUT WOULD NOT MAKE AN ATTEMPT TO REMEDY THE UNDERLYING PROBLEM, SO THE PROBLEM REPEATS ITSELF. TO MAKE MATTERS WORSE, IT HAS COME TO LIGHT THAT SUBARU MANUFACTURED PLASTIC COMPONENTS IN THE CAR WITH SOY, WHICH ACTS AS AN ATTRACTANT TO THE RODENTS. SUBARU HAS ACKNOWLEDGED ZERO RESPONSIBILITY FOR THIS DEFECT, WHICH WE FEEL THEY SHOULD RESOLVE DUE TO THE RELATIVELY LOW COST TO SOLVE AN EXPENSIVE PROBLEM. WE EVENTUALLY SCREENED OFF ALL THE OPENINGS OURSELVES, AS WELL AS CLEANED UP THE MESS FROM THE INFESTATION WHERE WE WERE ABLE TO, LEAVING THE REST FOR THE DEALERSHIP TO CLEAN TWICE, FOR WHICH WE HAD TO PAY DEARLY.
Mfg Campaign: 11071622
Recall Date: Feb 7, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
KEEP GETTING MESSAGE "SRS AIRBAG SYSTEM NEEDS TO BE CHECKED" WHILE DRIVING. THE PASSENGER AIRBAG TURNS OFF WHEN MESSAGE DISPLAYS. WHEN THE MESSAGE COMES UP, IT WILL STAY FOR A FEW HOURS TO A FEW DAYS. MY PASSENGER IS LEFT WITHOUT PROTECTION IN CASE OF AN ACCIDENT.
Corrective Action:
KEEP GETTING MESSAGE "SRS AIRBAG SYSTEM NEEDS TO BE CHECKED" WHILE DRIVING. THE PASSENGER AIRBAG TURNS OFF WHEN MESSAGE DISPLAYS. WHEN THE MESSAGE COMES UP, IT WILL STAY FOR A FEW HOURS TO A FEW DAYS. MY PASSENGER IS LEFT WITHOUT PROTECTION IN CASE OF AN ACCIDENT.
Additional Notes:
KEEP GETTING MESSAGE "SRS AIRBAG SYSTEM NEEDS TO BE CHECKED" WHILE DRIVING. THE PASSENGER AIRBAG TURNS OFF WHEN MESSAGE DISPLAYS. WHEN THE MESSAGE COMES UP, IT WILL STAY FOR A FEW HOURS TO A FEW DAYS. MY PASSENGER IS LEFT WITHOUT PROTECTION IN CASE OF AN ACCIDENT.
Mfg Campaign: 11067171
Recall Date: Feb 6, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury