Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUE-90
Recall Date: Feb 28, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2015-2016 WRX vehicles manufactured April 10, 2015, to October 21, 2015, and Forester 2.0XT vehicles manufactured April 10, 2015, to October 20, 2015. The turbocharger air intake duct may crack and possibly result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTA-62
Recall Date: Mar 21, 2016
Consumer Complaints
578 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I'VE HAD THE SAME ISSUE HAPPEN ON 2 SEPARATE OCCASIONS (OCTOBER AND NOVEMBER 2016) - WHILE DRIVING THE CAR I BOUGHT BRAND NEW, AND GOING APPX. 75 MPH DOWN THE INTERSTATE, DRIVING APPROXIMATELY 2 HOURS STRAIGHT ON FLAT INTERSTATE, THE RPM'S ALL OF A SUDDEN SHOOT UP AND IT FEELS LIKE MY CAR FALLS OUT OF GEAR. THE CAR ESSENTIALLY SHUTS DOWN AND FAILS TO ACCELERATE AND SLOWS DOWN QUICKLY, WHILE TOTALLY UNRESPONSIVE. WE HAVE TO QUICKLY PULL OFF THE ROAD TO AVOID BEING HIT. SEVERAL LIGHTS SHOW ON THE DASH (HAVE PHOTO) AND THE VEHICLE DOES NOT RESPOND TO ACCELERATION. WE HAD TO SHUT THE CAR OFF COMPLETELY AND TURN IT BACK ON - NO RESPONSE TO ACCELERATION OR ANYTHING. IT DID NOT RESPOND UNTIL THE 2ND TIME TURNING IT OFF AND BACK ON. UPON BRINGING TO DEALERSHIP, THEY HAVE NOT BEEN ABLE TO PULL ANY CODES OR DUPLICATE THE ERROR (EITHER TIME). THEY ALSO HAD A SUBARU FIELD ENGINEER LOOK AT IT AND FOUND NOTHING. I AM CONTINUOUSLY SENT AWAY WITHOUT A SOLUTION OTHER THAN TO "CALL ROADSIDE ASSISTANCE" IF IT HAPPENS AGAIN, WHICH PUTS MYSELF AND OTHERS IN SERIOUS DANGER. THE MOST RECENT TIME THEY PUT 300 MILES ON IT AND FOUND THAT IT "FELL OUT OF CRUISE CONTROL", BUT AREN'T OFFERING TO FIX IT AND DIDN'T ACTUALLY DUPLICATE THE SAME ERROR AS I HAD. I'M AFRAID I'M GOING TO GET INTO A SERIOUS CAR ACCIDENT AND HURT MYSELF OR SOMEONE ELSE THE NEXT TIME THIS HAPPENS. IT FEELS LIKE SUBARU (OR DEALER) ISN'T OWNING UP TO THIS PROBLEM OR POSSIBLY TRYING TO COVER IT UP TO KEEP THEIR GOOD SAFETY RATINGS. THE DEALERSHIP HAS TOLD ME THAT I'M "THE ONLY PERSON IN THE WHOLE UNITED STATES REPORTING THIS ISSUE", WHICH I FIND VERY DIFFICULT TO BELIEVE.
Corrective Action:
I'VE HAD THE SAME ISSUE HAPPEN ON 2 SEPARATE OCCASIONS (OCTOBER AND NOVEMBER 2016) - WHILE DRIVING THE CAR I BOUGHT BRAND NEW, AND GOING APPX. 75 MPH DOWN THE INTERSTATE, DRIVING APPROXIMATELY 2 HOURS STRAIGHT ON FLAT INTERSTATE, THE RPM'S ALL OF A SUDDEN SHOOT UP AND IT FEELS LIKE MY CAR FALLS OUT OF GEAR. THE CAR ESSENTIALLY SHUTS DOWN AND FAILS TO ACCELERATE AND SLOWS DOWN QUICKLY, WHILE TOTALLY UNRESPONSIVE. WE HAVE TO QUICKLY PULL OFF THE ROAD TO AVOID BEING HIT. SEVERAL LIGHTS SHOW ON THE DASH (HAVE PHOTO) AND THE VEHICLE DOES NOT RESPOND TO ACCELERATION. WE HAD TO SHUT THE CAR OFF COMPLETELY AND TURN IT BACK ON - NO RESPONSE TO ACCELERATION OR ANYTHING. IT DID NOT RESPOND UNTIL THE 2ND TIME TURNING IT OFF AND BACK ON. UPON BRINGING TO DEALERSHIP, THEY HAVE NOT BEEN ABLE TO PULL ANY CODES OR DUPLICATE THE ERROR (EITHER TIME). THEY ALSO HAD A SUBARU FIELD ENGINEER LOOK AT IT AND FOUND NOTHING. I AM CONTINUOUSLY SENT AWAY WITHOUT A SOLUTION OTHER THAN TO "CALL ROADSIDE ASSISTANCE" IF IT HAPPENS AGAIN, WHICH PUTS MYSELF AND OTHERS IN SERIOUS DANGER. THE MOST RECENT TIME THEY PUT 300 MILES ON IT AND FOUND THAT IT "FELL OUT OF CRUISE CONTROL", BUT AREN'T OFFERING TO FIX IT AND DIDN'T ACTUALLY DUPLICATE THE SAME ERROR AS I HAD. I'M AFRAID I'M GOING TO GET INTO A SERIOUS CAR ACCIDENT AND HURT MYSELF OR SOMEONE ELSE THE NEXT TIME THIS HAPPENS. IT FEELS LIKE SUBARU (OR DEALER) ISN'T OWNING UP TO THIS PROBLEM OR POSSIBLY TRYING TO COVER IT UP TO KEEP THEIR GOOD SAFETY RATINGS. THE DEALERSHIP HAS TOLD ME THAT I'M "THE ONLY PERSON IN THE WHOLE UNITED STATES REPORTING THIS ISSUE", WHICH I FIND VERY DIFFICULT TO BELIEVE.
Additional Notes:
I'VE HAD THE SAME ISSUE HAPPEN ON 2 SEPARATE OCCASIONS (OCTOBER AND NOVEMBER 2016) - WHILE DRIVING THE CAR I BOUGHT BRAND NEW, AND GOING APPX. 75 MPH DOWN THE INTERSTATE, DRIVING APPROXIMATELY 2 HOURS STRAIGHT ON FLAT INTERSTATE, THE RPM'S ALL OF A SUDDEN SHOOT UP AND IT FEELS LIKE MY CAR FALLS OUT OF GEAR. THE CAR ESSENTIALLY SHUTS DOWN AND FAILS TO ACCELERATE AND SLOWS DOWN QUICKLY, WHILE TOTALLY UNRESPONSIVE. WE HAVE TO QUICKLY PULL OFF THE ROAD TO AVOID BEING HIT. SEVERAL LIGHTS SHOW ON THE DASH (HAVE PHOTO) AND THE VEHICLE DOES NOT RESPOND TO ACCELERATION. WE HAD TO SHUT THE CAR OFF COMPLETELY AND TURN IT BACK ON - NO RESPONSE TO ACCELERATION OR ANYTHING. IT DID NOT RESPOND UNTIL THE 2ND TIME TURNING IT OFF AND BACK ON. UPON BRINGING TO DEALERSHIP, THEY HAVE NOT BEEN ABLE TO PULL ANY CODES OR DUPLICATE THE ERROR (EITHER TIME). THEY ALSO HAD A SUBARU FIELD ENGINEER LOOK AT IT AND FOUND NOTHING. I AM CONTINUOUSLY SENT AWAY WITHOUT A SOLUTION OTHER THAN TO "CALL ROADSIDE ASSISTANCE" IF IT HAPPENS AGAIN, WHICH PUTS MYSELF AND OTHERS IN SERIOUS DANGER. THE MOST RECENT TIME THEY PUT 300 MILES ON IT AND FOUND THAT IT "FELL OUT OF CRUISE CONTROL", BUT AREN'T OFFERING TO FIX IT AND DIDN'T ACTUALLY DUPLICATE THE SAME ERROR AS I HAD. I'M AFRAID I'M GOING TO GET INTO A SERIOUS CAR ACCIDENT AND HURT MYSELF OR SOMEONE ELSE THE NEXT TIME THIS HAPPENS. IT FEELS LIKE SUBARU (OR DEALER) ISN'T OWNING UP TO THIS PROBLEM OR POSSIBLY TRYING TO COVER IT UP TO KEEP THEIR GOOD SAFETY RATINGS. THE DEALERSHIP HAS TOLD ME THAT I'M "THE ONLY PERSON IN THE WHOLE UNITED STATES REPORTING THIS ISSUE", WHICH I FIND VERY DIFFICULT TO BELIEVE.
Mfg Campaign: 10957292
Recall Date: Feb 27, 2017
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I'VE HAD THE SAME ISSUE HAPPEN ON 2 SEPARATE OCCASIONS (OCTOBER AND NOVEMBER 2016) - WHILE DRIVING THE CAR I BOUGHT BRAND NEW, AND GOING APPX. 75 MPH DOWN THE INTERSTATE, DRIVING APPROXIMATELY 2 HOURS STRAIGHT ON FLAT INTERSTATE, THE RPM'S ALL OF A SUDDEN SHOOT UP AND IT FEELS LIKE MY CAR FALLS OUT OF GEAR. THE CAR ESSENTIALLY SHUTS DOWN AND FAILS TO ACCELERATE AND SLOWS DOWN QUICKLY, WHILE TOTALLY UNRESPONSIVE. WE HAVE TO QUICKLY PULL OFF THE ROAD TO AVOID BEING HIT. SEVERAL LIGHTS SHOW ON THE DASH (HAVE PHOTO) AND THE VEHICLE DOES NOT RESPOND TO ACCELERATION. WE HAD TO SHUT THE CAR OFF COMPLETELY AND TURN IT BACK ON - NO RESPONSE TO ACCELERATION OR ANYTHING. IT DID NOT RESPOND UNTIL THE 2ND TIME TURNING IT OFF AND BACK ON. UPON BRINGING TO DEALERSHIP, THEY HAVE NOT BEEN ABLE TO PULL ANY CODES OR DUPLICATE THE ERROR (EITHER TIME). THEY ALSO HAD A SUBARU FIELD ENGINEER LOOK AT IT AND FOUND NOTHING. I AM CONTINUOUSLY SENT AWAY WITHOUT A SOLUTION OTHER THAN TO "CALL ROADSIDE ASSISTANCE" IF IT HAPPENS AGAIN, WHICH PUTS MYSELF AND OTHERS IN SERIOUS DANGER. THE MOST RECENT TIME THEY PUT 300 MILES ON IT AND FOUND THAT IT "FELL OUT OF CRUISE CONTROL", BUT AREN'T OFFERING TO FIX IT AND DIDN'T ACTUALLY DUPLICATE THE SAME ERROR AS I HAD. I'M AFRAID I'M GOING TO GET INTO A SERIOUS CAR ACCIDENT AND HURT MYSELF OR SOMEONE ELSE THE NEXT TIME THIS HAPPENS. IT FEELS LIKE SUBARU (OR DEALER) ISN'T OWNING UP TO THIS PROBLEM OR POSSIBLY TRYING TO COVER IT UP TO KEEP THEIR GOOD SAFETY RATINGS. THE DEALERSHIP HAS TOLD ME THAT I'M "THE ONLY PERSON IN THE WHOLE UNITED STATES REPORTING THIS ISSUE", WHICH I FIND VERY DIFFICULT TO BELIEVE.
Corrective Action:
I'VE HAD THE SAME ISSUE HAPPEN ON 2 SEPARATE OCCASIONS (OCTOBER AND NOVEMBER 2016) - WHILE DRIVING THE CAR I BOUGHT BRAND NEW, AND GOING APPX. 75 MPH DOWN THE INTERSTATE, DRIVING APPROXIMATELY 2 HOURS STRAIGHT ON FLAT INTERSTATE, THE RPM'S ALL OF A SUDDEN SHOOT UP AND IT FEELS LIKE MY CAR FALLS OUT OF GEAR. THE CAR ESSENTIALLY SHUTS DOWN AND FAILS TO ACCELERATE AND SLOWS DOWN QUICKLY, WHILE TOTALLY UNRESPONSIVE. WE HAVE TO QUICKLY PULL OFF THE ROAD TO AVOID BEING HIT. SEVERAL LIGHTS SHOW ON THE DASH (HAVE PHOTO) AND THE VEHICLE DOES NOT RESPOND TO ACCELERATION. WE HAD TO SHUT THE CAR OFF COMPLETELY AND TURN IT BACK ON - NO RESPONSE TO ACCELERATION OR ANYTHING. IT DID NOT RESPOND UNTIL THE 2ND TIME TURNING IT OFF AND BACK ON. UPON BRINGING TO DEALERSHIP, THEY HAVE NOT BEEN ABLE TO PULL ANY CODES OR DUPLICATE THE ERROR (EITHER TIME). THEY ALSO HAD A SUBARU FIELD ENGINEER LOOK AT IT AND FOUND NOTHING. I AM CONTINUOUSLY SENT AWAY WITHOUT A SOLUTION OTHER THAN TO "CALL ROADSIDE ASSISTANCE" IF IT HAPPENS AGAIN, WHICH PUTS MYSELF AND OTHERS IN SERIOUS DANGER. THE MOST RECENT TIME THEY PUT 300 MILES ON IT AND FOUND THAT IT "FELL OUT OF CRUISE CONTROL", BUT AREN'T OFFERING TO FIX IT AND DIDN'T ACTUALLY DUPLICATE THE SAME ERROR AS I HAD. I'M AFRAID I'M GOING TO GET INTO A SERIOUS CAR ACCIDENT AND HURT MYSELF OR SOMEONE ELSE THE NEXT TIME THIS HAPPENS. IT FEELS LIKE SUBARU (OR DEALER) ISN'T OWNING UP TO THIS PROBLEM OR POSSIBLY TRYING TO COVER IT UP TO KEEP THEIR GOOD SAFETY RATINGS. THE DEALERSHIP HAS TOLD ME THAT I'M "THE ONLY PERSON IN THE WHOLE UNITED STATES REPORTING THIS ISSUE", WHICH I FIND VERY DIFFICULT TO BELIEVE.
Additional Notes:
I'VE HAD THE SAME ISSUE HAPPEN ON 2 SEPARATE OCCASIONS (OCTOBER AND NOVEMBER 2016) - WHILE DRIVING THE CAR I BOUGHT BRAND NEW, AND GOING APPX. 75 MPH DOWN THE INTERSTATE, DRIVING APPROXIMATELY 2 HOURS STRAIGHT ON FLAT INTERSTATE, THE RPM'S ALL OF A SUDDEN SHOOT UP AND IT FEELS LIKE MY CAR FALLS OUT OF GEAR. THE CAR ESSENTIALLY SHUTS DOWN AND FAILS TO ACCELERATE AND SLOWS DOWN QUICKLY, WHILE TOTALLY UNRESPONSIVE. WE HAVE TO QUICKLY PULL OFF THE ROAD TO AVOID BEING HIT. SEVERAL LIGHTS SHOW ON THE DASH (HAVE PHOTO) AND THE VEHICLE DOES NOT RESPOND TO ACCELERATION. WE HAD TO SHUT THE CAR OFF COMPLETELY AND TURN IT BACK ON - NO RESPONSE TO ACCELERATION OR ANYTHING. IT DID NOT RESPOND UNTIL THE 2ND TIME TURNING IT OFF AND BACK ON. UPON BRINGING TO DEALERSHIP, THEY HAVE NOT BEEN ABLE TO PULL ANY CODES OR DUPLICATE THE ERROR (EITHER TIME). THEY ALSO HAD A SUBARU FIELD ENGINEER LOOK AT IT AND FOUND NOTHING. I AM CONTINUOUSLY SENT AWAY WITHOUT A SOLUTION OTHER THAN TO "CALL ROADSIDE ASSISTANCE" IF IT HAPPENS AGAIN, WHICH PUTS MYSELF AND OTHERS IN SERIOUS DANGER. THE MOST RECENT TIME THEY PUT 300 MILES ON IT AND FOUND THAT IT "FELL OUT OF CRUISE CONTROL", BUT AREN'T OFFERING TO FIX IT AND DIDN'T ACTUALLY DUPLICATE THE SAME ERROR AS I HAD. I'M AFRAID I'M GOING TO GET INTO A SERIOUS CAR ACCIDENT AND HURT MYSELF OR SOMEONE ELSE THE NEXT TIME THIS HAPPENS. IT FEELS LIKE SUBARU (OR DEALER) ISN'T OWNING UP TO THIS PROBLEM OR POSSIBLY TRYING TO COVER IT UP TO KEEP THEIR GOOD SAFETY RATINGS. THE DEALERSHIP HAS TOLD ME THAT I'M "THE ONLY PERSON IN THE WHOLE UNITED STATES REPORTING THIS ISSUE", WHICH I FIND VERY DIFFICULT TO BELIEVE.
Mfg Campaign: 10957292
Recall Date: Feb 27, 2017
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I'VE HAD THE SAME ISSUE HAPPEN ON 2 SEPARATE OCCASIONS (OCTOBER AND NOVEMBER 2016) - WHILE DRIVING THE CAR I BOUGHT BRAND NEW, AND GOING APPX. 75 MPH DOWN THE INTERSTATE, DRIVING APPROXIMATELY 2 HOURS STRAIGHT ON FLAT INTERSTATE, THE RPM'S ALL OF A SUDDEN SHOOT UP AND IT FEELS LIKE MY CAR FALLS OUT OF GEAR. THE CAR ESSENTIALLY SHUTS DOWN AND FAILS TO ACCELERATE AND SLOWS DOWN QUICKLY, WHILE TOTALLY UNRESPONSIVE. WE HAVE TO QUICKLY PULL OFF THE ROAD TO AVOID BEING HIT. SEVERAL LIGHTS SHOW ON THE DASH (HAVE PHOTO) AND THE VEHICLE DOES NOT RESPOND TO ACCELERATION. WE HAD TO SHUT THE CAR OFF COMPLETELY AND TURN IT BACK ON - NO RESPONSE TO ACCELERATION OR ANYTHING. IT DID NOT RESPOND UNTIL THE 2ND TIME TURNING IT OFF AND BACK ON. UPON BRINGING TO DEALERSHIP, THEY HAVE NOT BEEN ABLE TO PULL ANY CODES OR DUPLICATE THE ERROR (EITHER TIME). THEY ALSO HAD A SUBARU FIELD ENGINEER LOOK AT IT AND FOUND NOTHING. I AM CONTINUOUSLY SENT AWAY WITHOUT A SOLUTION OTHER THAN TO "CALL ROADSIDE ASSISTANCE" IF IT HAPPENS AGAIN, WHICH PUTS MYSELF AND OTHERS IN SERIOUS DANGER. THE MOST RECENT TIME THEY PUT 300 MILES ON IT AND FOUND THAT IT "FELL OUT OF CRUISE CONTROL", BUT AREN'T OFFERING TO FIX IT AND DIDN'T ACTUALLY DUPLICATE THE SAME ERROR AS I HAD. I'M AFRAID I'M GOING TO GET INTO A SERIOUS CAR ACCIDENT AND HURT MYSELF OR SOMEONE ELSE THE NEXT TIME THIS HAPPENS. IT FEELS LIKE SUBARU (OR DEALER) ISN'T OWNING UP TO THIS PROBLEM OR POSSIBLY TRYING TO COVER IT UP TO KEEP THEIR GOOD SAFETY RATINGS. THE DEALERSHIP HAS TOLD ME THAT I'M "THE ONLY PERSON IN THE WHOLE UNITED STATES REPORTING THIS ISSUE", WHICH I FIND VERY DIFFICULT TO BELIEVE.
Corrective Action:
I'VE HAD THE SAME ISSUE HAPPEN ON 2 SEPARATE OCCASIONS (OCTOBER AND NOVEMBER 2016) - WHILE DRIVING THE CAR I BOUGHT BRAND NEW, AND GOING APPX. 75 MPH DOWN THE INTERSTATE, DRIVING APPROXIMATELY 2 HOURS STRAIGHT ON FLAT INTERSTATE, THE RPM'S ALL OF A SUDDEN SHOOT UP AND IT FEELS LIKE MY CAR FALLS OUT OF GEAR. THE CAR ESSENTIALLY SHUTS DOWN AND FAILS TO ACCELERATE AND SLOWS DOWN QUICKLY, WHILE TOTALLY UNRESPONSIVE. WE HAVE TO QUICKLY PULL OFF THE ROAD TO AVOID BEING HIT. SEVERAL LIGHTS SHOW ON THE DASH (HAVE PHOTO) AND THE VEHICLE DOES NOT RESPOND TO ACCELERATION. WE HAD TO SHUT THE CAR OFF COMPLETELY AND TURN IT BACK ON - NO RESPONSE TO ACCELERATION OR ANYTHING. IT DID NOT RESPOND UNTIL THE 2ND TIME TURNING IT OFF AND BACK ON. UPON BRINGING TO DEALERSHIP, THEY HAVE NOT BEEN ABLE TO PULL ANY CODES OR DUPLICATE THE ERROR (EITHER TIME). THEY ALSO HAD A SUBARU FIELD ENGINEER LOOK AT IT AND FOUND NOTHING. I AM CONTINUOUSLY SENT AWAY WITHOUT A SOLUTION OTHER THAN TO "CALL ROADSIDE ASSISTANCE" IF IT HAPPENS AGAIN, WHICH PUTS MYSELF AND OTHERS IN SERIOUS DANGER. THE MOST RECENT TIME THEY PUT 300 MILES ON IT AND FOUND THAT IT "FELL OUT OF CRUISE CONTROL", BUT AREN'T OFFERING TO FIX IT AND DIDN'T ACTUALLY DUPLICATE THE SAME ERROR AS I HAD. I'M AFRAID I'M GOING TO GET INTO A SERIOUS CAR ACCIDENT AND HURT MYSELF OR SOMEONE ELSE THE NEXT TIME THIS HAPPENS. IT FEELS LIKE SUBARU (OR DEALER) ISN'T OWNING UP TO THIS PROBLEM OR POSSIBLY TRYING TO COVER IT UP TO KEEP THEIR GOOD SAFETY RATINGS. THE DEALERSHIP HAS TOLD ME THAT I'M "THE ONLY PERSON IN THE WHOLE UNITED STATES REPORTING THIS ISSUE", WHICH I FIND VERY DIFFICULT TO BELIEVE.
Additional Notes:
I'VE HAD THE SAME ISSUE HAPPEN ON 2 SEPARATE OCCASIONS (OCTOBER AND NOVEMBER 2016) - WHILE DRIVING THE CAR I BOUGHT BRAND NEW, AND GOING APPX. 75 MPH DOWN THE INTERSTATE, DRIVING APPROXIMATELY 2 HOURS STRAIGHT ON FLAT INTERSTATE, THE RPM'S ALL OF A SUDDEN SHOOT UP AND IT FEELS LIKE MY CAR FALLS OUT OF GEAR. THE CAR ESSENTIALLY SHUTS DOWN AND FAILS TO ACCELERATE AND SLOWS DOWN QUICKLY, WHILE TOTALLY UNRESPONSIVE. WE HAVE TO QUICKLY PULL OFF THE ROAD TO AVOID BEING HIT. SEVERAL LIGHTS SHOW ON THE DASH (HAVE PHOTO) AND THE VEHICLE DOES NOT RESPOND TO ACCELERATION. WE HAD TO SHUT THE CAR OFF COMPLETELY AND TURN IT BACK ON - NO RESPONSE TO ACCELERATION OR ANYTHING. IT DID NOT RESPOND UNTIL THE 2ND TIME TURNING IT OFF AND BACK ON. UPON BRINGING TO DEALERSHIP, THEY HAVE NOT BEEN ABLE TO PULL ANY CODES OR DUPLICATE THE ERROR (EITHER TIME). THEY ALSO HAD A SUBARU FIELD ENGINEER LOOK AT IT AND FOUND NOTHING. I AM CONTINUOUSLY SENT AWAY WITHOUT A SOLUTION OTHER THAN TO "CALL ROADSIDE ASSISTANCE" IF IT HAPPENS AGAIN, WHICH PUTS MYSELF AND OTHERS IN SERIOUS DANGER. THE MOST RECENT TIME THEY PUT 300 MILES ON IT AND FOUND THAT IT "FELL OUT OF CRUISE CONTROL", BUT AREN'T OFFERING TO FIX IT AND DIDN'T ACTUALLY DUPLICATE THE SAME ERROR AS I HAD. I'M AFRAID I'M GOING TO GET INTO A SERIOUS CAR ACCIDENT AND HURT MYSELF OR SOMEONE ELSE THE NEXT TIME THIS HAPPENS. IT FEELS LIKE SUBARU (OR DEALER) ISN'T OWNING UP TO THIS PROBLEM OR POSSIBLY TRYING TO COVER IT UP TO KEEP THEIR GOOD SAFETY RATINGS. THE DEALERSHIP HAS TOLD ME THAT I'M "THE ONLY PERSON IN THE WHOLE UNITED STATES REPORTING THIS ISSUE", WHICH I FIND VERY DIFFICULT TO BELIEVE.
Mfg Campaign: 10957292
Recall Date: Feb 27, 2017
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVER WAS PARKING FRONT FIRST INTO A PARKING SPOT, TRAVELING STRAIGHT FORWARD AT LESS THAN 5 MPH. WHEN THE 2016 SUBARU FORESTER REACHED THE PROPER PARKING LOCATION, THE DRIVER, WITH HIS FOOT ON THE BRAKE, ATTEMPTED TO MOVE THE GEAR SHIFTER FROM D TO P. SUDDENLY THE ENGINE REV'D AND THE CAR LURCHED FORWARD, OVER THE PARKING CONCRETE BLOCK, OVER A SMALL BUSH AND INTO THE WINDOW WALL OF THE ADJACENT CONDO. DAMAGE WAS SUSTAINED TO THE WALL, AND RIGHT HAND SIDE FRONT OF VEHICLE. DRIVER STATED THAT HE COULD NOT DO ANYTHING ELSE BECAUSE HIS FOOT WAS ALREADY ON THE BRAKE. NEITHER AIRBAG DEPLOYED.
Corrective Action:
DRIVER WAS PARKING FRONT FIRST INTO A PARKING SPOT, TRAVELING STRAIGHT FORWARD AT LESS THAN 5 MPH. WHEN THE 2016 SUBARU FORESTER REACHED THE PROPER PARKING LOCATION, THE DRIVER, WITH HIS FOOT ON THE BRAKE, ATTEMPTED TO MOVE THE GEAR SHIFTER FROM D TO P. SUDDENLY THE ENGINE REV'D AND THE CAR LURCHED FORWARD, OVER THE PARKING CONCRETE BLOCK, OVER A SMALL BUSH AND INTO THE WINDOW WALL OF THE ADJACENT CONDO. DAMAGE WAS SUSTAINED TO THE WALL, AND RIGHT HAND SIDE FRONT OF VEHICLE. DRIVER STATED THAT HE COULD NOT DO ANYTHING ELSE BECAUSE HIS FOOT WAS ALREADY ON THE BRAKE. NEITHER AIRBAG DEPLOYED.
Additional Notes:
DRIVER WAS PARKING FRONT FIRST INTO A PARKING SPOT, TRAVELING STRAIGHT FORWARD AT LESS THAN 5 MPH. WHEN THE 2016 SUBARU FORESTER REACHED THE PROPER PARKING LOCATION, THE DRIVER, WITH HIS FOOT ON THE BRAKE, ATTEMPTED TO MOVE THE GEAR SHIFTER FROM D TO P. SUDDENLY THE ENGINE REV'D AND THE CAR LURCHED FORWARD, OVER THE PARKING CONCRETE BLOCK, OVER A SMALL BUSH AND INTO THE WINDOW WALL OF THE ADJACENT CONDO. DAMAGE WAS SUSTAINED TO THE WALL, AND RIGHT HAND SIDE FRONT OF VEHICLE. DRIVER STATED THAT HE COULD NOT DO ANYTHING ELSE BECAUSE HIS FOOT WAS ALREADY ON THE BRAKE. NEITHER AIRBAG DEPLOYED.
Mfg Campaign: 10957367
Recall Date: Feb 27, 2017
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVER WAS PARKING FRONT FIRST INTO A PARKING SPOT, TRAVELING STRAIGHT FORWARD AT LESS THAN 5 MPH. WHEN THE 2016 SUBARU FORESTER REACHED THE PROPER PARKING LOCATION, THE DRIVER, WITH HIS FOOT ON THE BRAKE, ATTEMPTED TO MOVE THE GEAR SHIFTER FROM D TO P. SUDDENLY THE ENGINE REV'D AND THE CAR LURCHED FORWARD, OVER THE PARKING CONCRETE BLOCK, OVER A SMALL BUSH AND INTO THE WINDOW WALL OF THE ADJACENT CONDO. DAMAGE WAS SUSTAINED TO THE WALL, AND RIGHT HAND SIDE FRONT OF VEHICLE. DRIVER STATED THAT HE COULD NOT DO ANYTHING ELSE BECAUSE HIS FOOT WAS ALREADY ON THE BRAKE. NEITHER AIRBAG DEPLOYED.
Corrective Action:
DRIVER WAS PARKING FRONT FIRST INTO A PARKING SPOT, TRAVELING STRAIGHT FORWARD AT LESS THAN 5 MPH. WHEN THE 2016 SUBARU FORESTER REACHED THE PROPER PARKING LOCATION, THE DRIVER, WITH HIS FOOT ON THE BRAKE, ATTEMPTED TO MOVE THE GEAR SHIFTER FROM D TO P. SUDDENLY THE ENGINE REV'D AND THE CAR LURCHED FORWARD, OVER THE PARKING CONCRETE BLOCK, OVER A SMALL BUSH AND INTO THE WINDOW WALL OF THE ADJACENT CONDO. DAMAGE WAS SUSTAINED TO THE WALL, AND RIGHT HAND SIDE FRONT OF VEHICLE. DRIVER STATED THAT HE COULD NOT DO ANYTHING ELSE BECAUSE HIS FOOT WAS ALREADY ON THE BRAKE. NEITHER AIRBAG DEPLOYED.
Additional Notes:
DRIVER WAS PARKING FRONT FIRST INTO A PARKING SPOT, TRAVELING STRAIGHT FORWARD AT LESS THAN 5 MPH. WHEN THE 2016 SUBARU FORESTER REACHED THE PROPER PARKING LOCATION, THE DRIVER, WITH HIS FOOT ON THE BRAKE, ATTEMPTED TO MOVE THE GEAR SHIFTER FROM D TO P. SUDDENLY THE ENGINE REV'D AND THE CAR LURCHED FORWARD, OVER THE PARKING CONCRETE BLOCK, OVER A SMALL BUSH AND INTO THE WINDOW WALL OF THE ADJACENT CONDO. DAMAGE WAS SUSTAINED TO THE WALL, AND RIGHT HAND SIDE FRONT OF VEHICLE. DRIVER STATED THAT HE COULD NOT DO ANYTHING ELSE BECAUSE HIS FOOT WAS ALREADY ON THE BRAKE. NEITHER AIRBAG DEPLOYED.
Mfg Campaign: 10957367
Recall Date: Feb 27, 2017
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
SOFT BRAKES. HAD TO APPLY BRAKE AHEAD OF TIME TO STOP IN THE SIGNAL. SLOW TRAFFIC SAME ISSUE EVERY TIME YOU APPLY BRAKE YOU WILL BE SCARED IF IT WILL STOP. IT WILL NOT SLOWDOWN THE CAR IN THE TURNS. STREET CITIES AND SLOW TRAFFICS AND EXIT FROM HIGHWAY
Corrective Action:
SOFT BRAKES. HAD TO APPLY BRAKE AHEAD OF TIME TO STOP IN THE SIGNAL. SLOW TRAFFIC SAME ISSUE EVERY TIME YOU APPLY BRAKE YOU WILL BE SCARED IF IT WILL STOP. IT WILL NOT SLOWDOWN THE CAR IN THE TURNS. STREET CITIES AND SLOW TRAFFICS AND EXIT FROM HIGHWAY
Additional Notes:
SOFT BRAKES. HAD TO APPLY BRAKE AHEAD OF TIME TO STOP IN THE SIGNAL. SLOW TRAFFIC SAME ISSUE EVERY TIME YOU APPLY BRAKE YOU WILL BE SCARED IF IT WILL STOP. IT WILL NOT SLOWDOWN THE CAR IN THE TURNS. STREET CITIES AND SLOW TRAFFICS AND EXIT FROM HIGHWAY
Mfg Campaign: 10955329
Recall Date: Feb 17, 2017
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE TRAVELING AT SPEEDS ABOVE 25 MPH IN MILD TO MODERATE WINTER CONDITIONS, THE REAR END IS FISHTAILING AND PUSHING THE FRONT OF THE VEHICLE IN AN UNSAFE MANNER. MY FAMILY AND I WERE NEARLY THROWN INTO A DITCH SEVERAL TIMES IN A 2 MILE EXCURSION ON THE INTERSTATE ON CHRISTMAS DAY. EVEN AT VERY LOW SPEEDS, THE STEERING IS UNRESPONSIVE TO THE FORCE THAT FEELS LIKE IT IS COMING FROM THE REAR END. THE MAXIMUM SPEED AT WHICH WE COULD KEEP THE VEHICLE SOMEWHAT UNDER CONTROL WAS AROUND 25-30 MPH WHICH CAUSED US TO BE ANOTHER TYPE HAZARD ON THE INTERSTATE. DURING CITY DRIVING, THIS VEHICLE IS UNABLE TO MAINTAIN SINGLE LANE PRESENCE IN MILD TO MODERATE WINTER CONDITIONS. TIRE PRESSURE WAS EQUAL ON ALL 4 WHEELS. VEHICLE WAS WITHIN ALIGNMENT SPECS. THE DEALER HAS ACKNOWLEDGED THERE IS A PROBLEM (4 OTHER CARS IN THE SAME DEALERSHIP WITH THE SAME ISSUE) AND STATES THAT THEY ARE UNABLE TO MAKE A DIAGNOSIS. THEY HAVE HAD MY CAR IN THEIR POSSESSION FOR 3 WEEKS AS IT IS UNSAFE TO OPERATE. THE SUBARU CORPORATE REPRESENTATIVE HAS SUGGESTED THAT WE "TRY" SEVERAL PROPOSED SOLUTIONS (TO A PROBLEM WHICH THEY CANNOT IDENTIFY) AND CONTINUE TO DRIVE THE VEHICLE TO DETERMINE IF THE PROBLEM IS FIXED. I DO NOT FEEL SAFE IN THIS VEHICLE. IT IS EXTREMELY IRRESPONSIBLE FOR SUBARU TO INSIST THAT MY FAMILY AND I BE USED AS AN EXPERIMENT IN AN ATTEMPT TO FIGURE OUT WHY THEIR PRODUCT PUT ME AND MY FAMILY IN GRAVE DANGER. *TR
Corrective Action:
WHILE TRAVELING AT SPEEDS ABOVE 25 MPH IN MILD TO MODERATE WINTER CONDITIONS, THE REAR END IS FISHTAILING AND PUSHING THE FRONT OF THE VEHICLE IN AN UNSAFE MANNER. MY FAMILY AND I WERE NEARLY THROWN INTO A DITCH SEVERAL TIMES IN A 2 MILE EXCURSION ON THE INTERSTATE ON CHRISTMAS DAY. EVEN AT VERY LOW SPEEDS, THE STEERING IS UNRESPONSIVE TO THE FORCE THAT FEELS LIKE IT IS COMING FROM THE REAR END. THE MAXIMUM SPEED AT WHICH WE COULD KEEP THE VEHICLE SOMEWHAT UNDER CONTROL WAS AROUND 25-30 MPH WHICH CAUSED US TO BE ANOTHER TYPE HAZARD ON THE INTERSTATE. DURING CITY DRIVING, THIS VEHICLE IS UNABLE TO MAINTAIN SINGLE LANE PRESENCE IN MILD TO MODERATE WINTER CONDITIONS. TIRE PRESSURE WAS EQUAL ON ALL 4 WHEELS. VEHICLE WAS WITHIN ALIGNMENT SPECS. THE DEALER HAS ACKNOWLEDGED THERE IS A PROBLEM (4 OTHER CARS IN THE SAME DEALERSHIP WITH THE SAME ISSUE) AND STATES THAT THEY ARE UNABLE TO MAKE A DIAGNOSIS. THEY HAVE HAD MY CAR IN THEIR POSSESSION FOR 3 WEEKS AS IT IS UNSAFE TO OPERATE. THE SUBARU CORPORATE REPRESENTATIVE HAS SUGGESTED THAT WE "TRY" SEVERAL PROPOSED SOLUTIONS (TO A PROBLEM WHICH THEY CANNOT IDENTIFY) AND CONTINUE TO DRIVE THE VEHICLE TO DETERMINE IF THE PROBLEM IS FIXED. I DO NOT FEEL SAFE IN THIS VEHICLE. IT IS EXTREMELY IRRESPONSIBLE FOR SUBARU TO INSIST THAT MY FAMILY AND I BE USED AS AN EXPERIMENT IN AN ATTEMPT TO FIGURE OUT WHY THEIR PRODUCT PUT ME AND MY FAMILY IN GRAVE DANGER. *TR
Additional Notes:
WHILE TRAVELING AT SPEEDS ABOVE 25 MPH IN MILD TO MODERATE WINTER CONDITIONS, THE REAR END IS FISHTAILING AND PUSHING THE FRONT OF THE VEHICLE IN AN UNSAFE MANNER. MY FAMILY AND I WERE NEARLY THROWN INTO A DITCH SEVERAL TIMES IN A 2 MILE EXCURSION ON THE INTERSTATE ON CHRISTMAS DAY. EVEN AT VERY LOW SPEEDS, THE STEERING IS UNRESPONSIVE TO THE FORCE THAT FEELS LIKE IT IS COMING FROM THE REAR END. THE MAXIMUM SPEED AT WHICH WE COULD KEEP THE VEHICLE SOMEWHAT UNDER CONTROL WAS AROUND 25-30 MPH WHICH CAUSED US TO BE ANOTHER TYPE HAZARD ON THE INTERSTATE. DURING CITY DRIVING, THIS VEHICLE IS UNABLE TO MAINTAIN SINGLE LANE PRESENCE IN MILD TO MODERATE WINTER CONDITIONS. TIRE PRESSURE WAS EQUAL ON ALL 4 WHEELS. VEHICLE WAS WITHIN ALIGNMENT SPECS. THE DEALER HAS ACKNOWLEDGED THERE IS A PROBLEM (4 OTHER CARS IN THE SAME DEALERSHIP WITH THE SAME ISSUE) AND STATES THAT THEY ARE UNABLE TO MAKE A DIAGNOSIS. THEY HAVE HAD MY CAR IN THEIR POSSESSION FOR 3 WEEKS AS IT IS UNSAFE TO OPERATE. THE SUBARU CORPORATE REPRESENTATIVE HAS SUGGESTED THAT WE "TRY" SEVERAL PROPOSED SOLUTIONS (TO A PROBLEM WHICH THEY CANNOT IDENTIFY) AND CONTINUE TO DRIVE THE VEHICLE TO DETERMINE IF THE PROBLEM IS FIXED. I DO NOT FEEL SAFE IN THIS VEHICLE. IT IS EXTREMELY IRRESPONSIBLE FOR SUBARU TO INSIST THAT MY FAMILY AND I BE USED AS AN EXPERIMENT IN AN ATTEMPT TO FIGURE OUT WHY THEIR PRODUCT PUT ME AND MY FAMILY IN GRAVE DANGER. *TR
Mfg Campaign: 10945743
Recall Date: Jan 17, 2017
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHILE TRAVELING AT SPEEDS ABOVE 25 MPH IN MILD TO MODERATE WINTER CONDITIONS, THE REAR END IS FISHTAILING AND PUSHING THE FRONT OF THE VEHICLE IN AN UNSAFE MANNER. MY FAMILY AND I WERE NEARLY THROWN INTO A DITCH SEVERAL TIMES IN A 2 MILE EXCURSION ON THE INTERSTATE ON CHRISTMAS DAY. EVEN AT VERY LOW SPEEDS, THE STEERING IS UNRESPONSIVE TO THE FORCE THAT FEELS LIKE IT IS COMING FROM THE REAR END. THE MAXIMUM SPEED AT WHICH WE COULD KEEP THE VEHICLE SOMEWHAT UNDER CONTROL WAS AROUND 25-30 MPH WHICH CAUSED US TO BE ANOTHER TYPE HAZARD ON THE INTERSTATE. DURING CITY DRIVING, THIS VEHICLE IS UNABLE TO MAINTAIN SINGLE LANE PRESENCE IN MILD TO MODERATE WINTER CONDITIONS. TIRE PRESSURE WAS EQUAL ON ALL 4 WHEELS. VEHICLE WAS WITHIN ALIGNMENT SPECS. THE DEALER HAS ACKNOWLEDGED THERE IS A PROBLEM (4 OTHER CARS IN THE SAME DEALERSHIP WITH THE SAME ISSUE) AND STATES THAT THEY ARE UNABLE TO MAKE A DIAGNOSIS. THEY HAVE HAD MY CAR IN THEIR POSSESSION FOR 3 WEEKS AS IT IS UNSAFE TO OPERATE. THE SUBARU CORPORATE REPRESENTATIVE HAS SUGGESTED THAT WE "TRY" SEVERAL PROPOSED SOLUTIONS (TO A PROBLEM WHICH THEY CANNOT IDENTIFY) AND CONTINUE TO DRIVE THE VEHICLE TO DETERMINE IF THE PROBLEM IS FIXED. I DO NOT FEEL SAFE IN THIS VEHICLE. IT IS EXTREMELY IRRESPONSIBLE FOR SUBARU TO INSIST THAT MY FAMILY AND I BE USED AS AN EXPERIMENT IN AN ATTEMPT TO FIGURE OUT WHY THEIR PRODUCT PUT ME AND MY FAMILY IN GRAVE DANGER. *TR
Corrective Action:
WHILE TRAVELING AT SPEEDS ABOVE 25 MPH IN MILD TO MODERATE WINTER CONDITIONS, THE REAR END IS FISHTAILING AND PUSHING THE FRONT OF THE VEHICLE IN AN UNSAFE MANNER. MY FAMILY AND I WERE NEARLY THROWN INTO A DITCH SEVERAL TIMES IN A 2 MILE EXCURSION ON THE INTERSTATE ON CHRISTMAS DAY. EVEN AT VERY LOW SPEEDS, THE STEERING IS UNRESPONSIVE TO THE FORCE THAT FEELS LIKE IT IS COMING FROM THE REAR END. THE MAXIMUM SPEED AT WHICH WE COULD KEEP THE VEHICLE SOMEWHAT UNDER CONTROL WAS AROUND 25-30 MPH WHICH CAUSED US TO BE ANOTHER TYPE HAZARD ON THE INTERSTATE. DURING CITY DRIVING, THIS VEHICLE IS UNABLE TO MAINTAIN SINGLE LANE PRESENCE IN MILD TO MODERATE WINTER CONDITIONS. TIRE PRESSURE WAS EQUAL ON ALL 4 WHEELS. VEHICLE WAS WITHIN ALIGNMENT SPECS. THE DEALER HAS ACKNOWLEDGED THERE IS A PROBLEM (4 OTHER CARS IN THE SAME DEALERSHIP WITH THE SAME ISSUE) AND STATES THAT THEY ARE UNABLE TO MAKE A DIAGNOSIS. THEY HAVE HAD MY CAR IN THEIR POSSESSION FOR 3 WEEKS AS IT IS UNSAFE TO OPERATE. THE SUBARU CORPORATE REPRESENTATIVE HAS SUGGESTED THAT WE "TRY" SEVERAL PROPOSED SOLUTIONS (TO A PROBLEM WHICH THEY CANNOT IDENTIFY) AND CONTINUE TO DRIVE THE VEHICLE TO DETERMINE IF THE PROBLEM IS FIXED. I DO NOT FEEL SAFE IN THIS VEHICLE. IT IS EXTREMELY IRRESPONSIBLE FOR SUBARU TO INSIST THAT MY FAMILY AND I BE USED AS AN EXPERIMENT IN AN ATTEMPT TO FIGURE OUT WHY THEIR PRODUCT PUT ME AND MY FAMILY IN GRAVE DANGER. *TR
Additional Notes:
WHILE TRAVELING AT SPEEDS ABOVE 25 MPH IN MILD TO MODERATE WINTER CONDITIONS, THE REAR END IS FISHTAILING AND PUSHING THE FRONT OF THE VEHICLE IN AN UNSAFE MANNER. MY FAMILY AND I WERE NEARLY THROWN INTO A DITCH SEVERAL TIMES IN A 2 MILE EXCURSION ON THE INTERSTATE ON CHRISTMAS DAY. EVEN AT VERY LOW SPEEDS, THE STEERING IS UNRESPONSIVE TO THE FORCE THAT FEELS LIKE IT IS COMING FROM THE REAR END. THE MAXIMUM SPEED AT WHICH WE COULD KEEP THE VEHICLE SOMEWHAT UNDER CONTROL WAS AROUND 25-30 MPH WHICH CAUSED US TO BE ANOTHER TYPE HAZARD ON THE INTERSTATE. DURING CITY DRIVING, THIS VEHICLE IS UNABLE TO MAINTAIN SINGLE LANE PRESENCE IN MILD TO MODERATE WINTER CONDITIONS. TIRE PRESSURE WAS EQUAL ON ALL 4 WHEELS. VEHICLE WAS WITHIN ALIGNMENT SPECS. THE DEALER HAS ACKNOWLEDGED THERE IS A PROBLEM (4 OTHER CARS IN THE SAME DEALERSHIP WITH THE SAME ISSUE) AND STATES THAT THEY ARE UNABLE TO MAKE A DIAGNOSIS. THEY HAVE HAD MY CAR IN THEIR POSSESSION FOR 3 WEEKS AS IT IS UNSAFE TO OPERATE. THE SUBARU CORPORATE REPRESENTATIVE HAS SUGGESTED THAT WE "TRY" SEVERAL PROPOSED SOLUTIONS (TO A PROBLEM WHICH THEY CANNOT IDENTIFY) AND CONTINUE TO DRIVE THE VEHICLE TO DETERMINE IF THE PROBLEM IS FIXED. I DO NOT FEEL SAFE IN THIS VEHICLE. IT IS EXTREMELY IRRESPONSIBLE FOR SUBARU TO INSIST THAT MY FAMILY AND I BE USED AS AN EXPERIMENT IN AN ATTEMPT TO FIGURE OUT WHY THEIR PRODUCT PUT ME AND MY FAMILY IN GRAVE DANGER. *TR
Mfg Campaign: 10945743
Recall Date: Jan 17, 2017
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
WHILE TRAVELING AT SPEEDS ABOVE 25 MPH IN MILD TO MODERATE WINTER CONDITIONS, THE REAR END IS FISHTAILING AND PUSHING THE FRONT OF THE VEHICLE IN AN UNSAFE MANNER. MY FAMILY AND I WERE NEARLY THROWN INTO A DITCH SEVERAL TIMES IN A 2 MILE EXCURSION ON THE INTERSTATE ON CHRISTMAS DAY. EVEN AT VERY LOW SPEEDS, THE STEERING IS UNRESPONSIVE TO THE FORCE THAT FEELS LIKE IT IS COMING FROM THE REAR END. THE MAXIMUM SPEED AT WHICH WE COULD KEEP THE VEHICLE SOMEWHAT UNDER CONTROL WAS AROUND 25-30 MPH WHICH CAUSED US TO BE ANOTHER TYPE HAZARD ON THE INTERSTATE. DURING CITY DRIVING, THIS VEHICLE IS UNABLE TO MAINTAIN SINGLE LANE PRESENCE IN MILD TO MODERATE WINTER CONDITIONS. TIRE PRESSURE WAS EQUAL ON ALL 4 WHEELS. VEHICLE WAS WITHIN ALIGNMENT SPECS. THE DEALER HAS ACKNOWLEDGED THERE IS A PROBLEM (4 OTHER CARS IN THE SAME DEALERSHIP WITH THE SAME ISSUE) AND STATES THAT THEY ARE UNABLE TO MAKE A DIAGNOSIS. THEY HAVE HAD MY CAR IN THEIR POSSESSION FOR 3 WEEKS AS IT IS UNSAFE TO OPERATE. THE SUBARU CORPORATE REPRESENTATIVE HAS SUGGESTED THAT WE "TRY" SEVERAL PROPOSED SOLUTIONS (TO A PROBLEM WHICH THEY CANNOT IDENTIFY) AND CONTINUE TO DRIVE THE VEHICLE TO DETERMINE IF THE PROBLEM IS FIXED. I DO NOT FEEL SAFE IN THIS VEHICLE. IT IS EXTREMELY IRRESPONSIBLE FOR SUBARU TO INSIST THAT MY FAMILY AND I BE USED AS AN EXPERIMENT IN AN ATTEMPT TO FIGURE OUT WHY THEIR PRODUCT PUT ME AND MY FAMILY IN GRAVE DANGER. *TR
Corrective Action:
WHILE TRAVELING AT SPEEDS ABOVE 25 MPH IN MILD TO MODERATE WINTER CONDITIONS, THE REAR END IS FISHTAILING AND PUSHING THE FRONT OF THE VEHICLE IN AN UNSAFE MANNER. MY FAMILY AND I WERE NEARLY THROWN INTO A DITCH SEVERAL TIMES IN A 2 MILE EXCURSION ON THE INTERSTATE ON CHRISTMAS DAY. EVEN AT VERY LOW SPEEDS, THE STEERING IS UNRESPONSIVE TO THE FORCE THAT FEELS LIKE IT IS COMING FROM THE REAR END. THE MAXIMUM SPEED AT WHICH WE COULD KEEP THE VEHICLE SOMEWHAT UNDER CONTROL WAS AROUND 25-30 MPH WHICH CAUSED US TO BE ANOTHER TYPE HAZARD ON THE INTERSTATE. DURING CITY DRIVING, THIS VEHICLE IS UNABLE TO MAINTAIN SINGLE LANE PRESENCE IN MILD TO MODERATE WINTER CONDITIONS. TIRE PRESSURE WAS EQUAL ON ALL 4 WHEELS. VEHICLE WAS WITHIN ALIGNMENT SPECS. THE DEALER HAS ACKNOWLEDGED THERE IS A PROBLEM (4 OTHER CARS IN THE SAME DEALERSHIP WITH THE SAME ISSUE) AND STATES THAT THEY ARE UNABLE TO MAKE A DIAGNOSIS. THEY HAVE HAD MY CAR IN THEIR POSSESSION FOR 3 WEEKS AS IT IS UNSAFE TO OPERATE. THE SUBARU CORPORATE REPRESENTATIVE HAS SUGGESTED THAT WE "TRY" SEVERAL PROPOSED SOLUTIONS (TO A PROBLEM WHICH THEY CANNOT IDENTIFY) AND CONTINUE TO DRIVE THE VEHICLE TO DETERMINE IF THE PROBLEM IS FIXED. I DO NOT FEEL SAFE IN THIS VEHICLE. IT IS EXTREMELY IRRESPONSIBLE FOR SUBARU TO INSIST THAT MY FAMILY AND I BE USED AS AN EXPERIMENT IN AN ATTEMPT TO FIGURE OUT WHY THEIR PRODUCT PUT ME AND MY FAMILY IN GRAVE DANGER. *TR
Additional Notes:
WHILE TRAVELING AT SPEEDS ABOVE 25 MPH IN MILD TO MODERATE WINTER CONDITIONS, THE REAR END IS FISHTAILING AND PUSHING THE FRONT OF THE VEHICLE IN AN UNSAFE MANNER. MY FAMILY AND I WERE NEARLY THROWN INTO A DITCH SEVERAL TIMES IN A 2 MILE EXCURSION ON THE INTERSTATE ON CHRISTMAS DAY. EVEN AT VERY LOW SPEEDS, THE STEERING IS UNRESPONSIVE TO THE FORCE THAT FEELS LIKE IT IS COMING FROM THE REAR END. THE MAXIMUM SPEED AT WHICH WE COULD KEEP THE VEHICLE SOMEWHAT UNDER CONTROL WAS AROUND 25-30 MPH WHICH CAUSED US TO BE ANOTHER TYPE HAZARD ON THE INTERSTATE. DURING CITY DRIVING, THIS VEHICLE IS UNABLE TO MAINTAIN SINGLE LANE PRESENCE IN MILD TO MODERATE WINTER CONDITIONS. TIRE PRESSURE WAS EQUAL ON ALL 4 WHEELS. VEHICLE WAS WITHIN ALIGNMENT SPECS. THE DEALER HAS ACKNOWLEDGED THERE IS A PROBLEM (4 OTHER CARS IN THE SAME DEALERSHIP WITH THE SAME ISSUE) AND STATES THAT THEY ARE UNABLE TO MAKE A DIAGNOSIS. THEY HAVE HAD MY CAR IN THEIR POSSESSION FOR 3 WEEKS AS IT IS UNSAFE TO OPERATE. THE SUBARU CORPORATE REPRESENTATIVE HAS SUGGESTED THAT WE "TRY" SEVERAL PROPOSED SOLUTIONS (TO A PROBLEM WHICH THEY CANNOT IDENTIFY) AND CONTINUE TO DRIVE THE VEHICLE TO DETERMINE IF THE PROBLEM IS FIXED. I DO NOT FEEL SAFE IN THIS VEHICLE. IT IS EXTREMELY IRRESPONSIBLE FOR SUBARU TO INSIST THAT MY FAMILY AND I BE USED AS AN EXPERIMENT IN AN ATTEMPT TO FIGURE OUT WHY THEIR PRODUCT PUT ME AND MY FAMILY IN GRAVE DANGER. *TR
Mfg Campaign: 10945743
Recall Date: Jan 17, 2017
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
2016 SUBARU FORESTER WAS RATED BY INSURANCE INST FOR HIGHWAY SAFETY AS POOR FOR HEADLIGHTS. HAVING DRIVEN ON DARK COUNTRY ROADS I CAN AGREE. HEADLIGHTS ON PASSENGER SIDE LIGHT UP RIGHT SIDE OF ROAD, DRIVER'S SIDE HAS FOCAL POINT OF LESS THAN 100FT. GOING DOWNHILL, A DARK LINE BLOCKS ALL LIGHT SO THAT SEEING ROAD AHEAD IS VERY DIFFICULT. HIGH BEAMS ARE A BIT BETTER, MORE OF SURROUNDING COUNTRY SIDE LIT UP; DOWN-RANGE LIGHTING MIGHT HAVE FOCAL POINT OF 200/250 FEET, WELL BELOW IIHS STANDARDS. DEALER SAYS LIGHTS ARE PROPERLY AIMED. SUBARU, NEW JERSEY, CONTACTED. THEY CLAIM NO KNOWLEDGE OF IIHS REVIEW AND MY COMPLAINT WAS TREATED AS IT KINDA SUCKS TO BE YOU. *TR
Corrective Action:
2016 SUBARU FORESTER WAS RATED BY INSURANCE INST FOR HIGHWAY SAFETY AS POOR FOR HEADLIGHTS. HAVING DRIVEN ON DARK COUNTRY ROADS I CAN AGREE. HEADLIGHTS ON PASSENGER SIDE LIGHT UP RIGHT SIDE OF ROAD, DRIVER'S SIDE HAS FOCAL POINT OF LESS THAN 100FT. GOING DOWNHILL, A DARK LINE BLOCKS ALL LIGHT SO THAT SEEING ROAD AHEAD IS VERY DIFFICULT. HIGH BEAMS ARE A BIT BETTER, MORE OF SURROUNDING COUNTRY SIDE LIT UP; DOWN-RANGE LIGHTING MIGHT HAVE FOCAL POINT OF 200/250 FEET, WELL BELOW IIHS STANDARDS. DEALER SAYS LIGHTS ARE PROPERLY AIMED. SUBARU, NEW JERSEY, CONTACTED. THEY CLAIM NO KNOWLEDGE OF IIHS REVIEW AND MY COMPLAINT WAS TREATED AS IT KINDA SUCKS TO BE YOU. *TR
Additional Notes:
2016 SUBARU FORESTER WAS RATED BY INSURANCE INST FOR HIGHWAY SAFETY AS POOR FOR HEADLIGHTS. HAVING DRIVEN ON DARK COUNTRY ROADS I CAN AGREE. HEADLIGHTS ON PASSENGER SIDE LIGHT UP RIGHT SIDE OF ROAD, DRIVER'S SIDE HAS FOCAL POINT OF LESS THAN 100FT. GOING DOWNHILL, A DARK LINE BLOCKS ALL LIGHT SO THAT SEEING ROAD AHEAD IS VERY DIFFICULT. HIGH BEAMS ARE A BIT BETTER, MORE OF SURROUNDING COUNTRY SIDE LIT UP; DOWN-RANGE LIGHTING MIGHT HAVE FOCAL POINT OF 200/250 FEET, WELL BELOW IIHS STANDARDS. DEALER SAYS LIGHTS ARE PROPERLY AIMED. SUBARU, NEW JERSEY, CONTACTED. THEY CLAIM NO KNOWLEDGE OF IIHS REVIEW AND MY COMPLAINT WAS TREATED AS IT KINDA SUCKS TO BE YOU. *TR
Mfg Campaign: 10940078
Recall Date: Jan 6, 2017
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
2016 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO VEHICLE EYESIGHT SYSTEM PROBLEMS, FRONTAL COLLISION AVOIDANCE SYSTEM AND ADAPTIVE CRUISE CONTROL SYSTEM ISSUES. *SMD THE CONSUMER STATED OCCASIONALLY, THE SYSTEM WOULD SHUT DOWN AND THE DASHBOARD DISPLAYED THE APPROPRIATE WARNING LIGHTS. THE SYSTEM WOULD RE-START ON ITS OWN ANYWHERE FROM IMMEDIATELY TO FIVE MINUTES AFTER FAILURE. WHILE THE SYSTEM WAS INOPERATIVE, THE FRONTAL COLLISION AVOIDANCE SYSTEM AND THE ADAPTIVE CRUISE CONTROL DID NOT WORK. IF HE ENGAGE THE CRUISE CONTROL, IT WOULD DISENGAGE WITHOUT WARNING AND THE VEHICLE WOULD RESPOND BY SLOWING DOWN. *JB
Corrective Action:
2016 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO VEHICLE EYESIGHT SYSTEM PROBLEMS, FRONTAL COLLISION AVOIDANCE SYSTEM AND ADAPTIVE CRUISE CONTROL SYSTEM ISSUES. *SMD THE CONSUMER STATED OCCASIONALLY, THE SYSTEM WOULD SHUT DOWN AND THE DASHBOARD DISPLAYED THE APPROPRIATE WARNING LIGHTS. THE SYSTEM WOULD RE-START ON ITS OWN ANYWHERE FROM IMMEDIATELY TO FIVE MINUTES AFTER FAILURE. WHILE THE SYSTEM WAS INOPERATIVE, THE FRONTAL COLLISION AVOIDANCE SYSTEM AND THE ADAPTIVE CRUISE CONTROL DID NOT WORK. IF HE ENGAGE THE CRUISE CONTROL, IT WOULD DISENGAGE WITHOUT WARNING AND THE VEHICLE WOULD RESPOND BY SLOWING DOWN. *JB
Additional Notes:
2016 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO VEHICLE EYESIGHT SYSTEM PROBLEMS, FRONTAL COLLISION AVOIDANCE SYSTEM AND ADAPTIVE CRUISE CONTROL SYSTEM ISSUES. *SMD THE CONSUMER STATED OCCASIONALLY, THE SYSTEM WOULD SHUT DOWN AND THE DASHBOARD DISPLAYED THE APPROPRIATE WARNING LIGHTS. THE SYSTEM WOULD RE-START ON ITS OWN ANYWHERE FROM IMMEDIATELY TO FIVE MINUTES AFTER FAILURE. WHILE THE SYSTEM WAS INOPERATIVE, THE FRONTAL COLLISION AVOIDANCE SYSTEM AND THE ADAPTIVE CRUISE CONTROL DID NOT WORK. IF HE ENGAGE THE CRUISE CONTROL, IT WOULD DISENGAGE WITHOUT WARNING AND THE VEHICLE WOULD RESPOND BY SLOWING DOWN. *JB
Mfg Campaign: 10935808
Recall Date: Dec 20, 2016
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AT LOW SPEED (UNDER 15 MPH) A HESITATION OCCURS CAUSING THE VEHICLE TO LOOSE ACCELERATION POWER FOR AS LONG AS 3 OR 4 SECONDS. IT IS AN INTERMITTENT PROBLEM OCCURRING ONLY 8 TIMES IN THREE MONTHS. PROBLEM ALMOST CAUSED A COLLISION WHILE TURNING LEFT BEFORE ONCOMING TRAFFIC. LATER RECURRENCES PRODUCED THE SAME PROBLEM DURING RIGHT TURNS ALSO. WE RETURNED THE CAR TO THE DEALER AND PURCHASED A 2017 OF THE SAME MODEL HOPING THIS PROBLEM WILL BE SOLVED.
Corrective Action:
AT LOW SPEED (UNDER 15 MPH) A HESITATION OCCURS CAUSING THE VEHICLE TO LOOSE ACCELERATION POWER FOR AS LONG AS 3 OR 4 SECONDS. IT IS AN INTERMITTENT PROBLEM OCCURRING ONLY 8 TIMES IN THREE MONTHS. PROBLEM ALMOST CAUSED A COLLISION WHILE TURNING LEFT BEFORE ONCOMING TRAFFIC. LATER RECURRENCES PRODUCED THE SAME PROBLEM DURING RIGHT TURNS ALSO. WE RETURNED THE CAR TO THE DEALER AND PURCHASED A 2017 OF THE SAME MODEL HOPING THIS PROBLEM WILL BE SOLVED.
Additional Notes:
AT LOW SPEED (UNDER 15 MPH) A HESITATION OCCURS CAUSING THE VEHICLE TO LOOSE ACCELERATION POWER FOR AS LONG AS 3 OR 4 SECONDS. IT IS AN INTERMITTENT PROBLEM OCCURRING ONLY 8 TIMES IN THREE MONTHS. PROBLEM ALMOST CAUSED A COLLISION WHILE TURNING LEFT BEFORE ONCOMING TRAFFIC. LATER RECURRENCES PRODUCED THE SAME PROBLEM DURING RIGHT TURNS ALSO. WE RETURNED THE CAR TO THE DEALER AND PURCHASED A 2017 OF THE SAME MODEL HOPING THIS PROBLEM WILL BE SOLVED.
Mfg Campaign: 10933997
Recall Date: Dec 8, 2016
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AT LOW SPEED (UNDER 15 MPH) A HESITATION OCCURS CAUSING THE VEHICLE TO LOOSE ACCELERATION POWER FOR AS LONG AS 3 OR 4 SECONDS. IT IS AN INTERMITTENT PROBLEM OCCURRING ONLY 8 TIMES IN THREE MONTHS. PROBLEM ALMOST CAUSED A COLLISION WHILE TURNING LEFT BEFORE ONCOMING TRAFFIC. LATER RECURRENCES PRODUCED THE SAME PROBLEM DURING RIGHT TURNS ALSO. WE RETURNED THE CAR TO THE DEALER AND PURCHASED A 2017 OF THE SAME MODEL HOPING THIS PROBLEM WILL BE SOLVED.
Corrective Action:
AT LOW SPEED (UNDER 15 MPH) A HESITATION OCCURS CAUSING THE VEHICLE TO LOOSE ACCELERATION POWER FOR AS LONG AS 3 OR 4 SECONDS. IT IS AN INTERMITTENT PROBLEM OCCURRING ONLY 8 TIMES IN THREE MONTHS. PROBLEM ALMOST CAUSED A COLLISION WHILE TURNING LEFT BEFORE ONCOMING TRAFFIC. LATER RECURRENCES PRODUCED THE SAME PROBLEM DURING RIGHT TURNS ALSO. WE RETURNED THE CAR TO THE DEALER AND PURCHASED A 2017 OF THE SAME MODEL HOPING THIS PROBLEM WILL BE SOLVED.
Additional Notes:
AT LOW SPEED (UNDER 15 MPH) A HESITATION OCCURS CAUSING THE VEHICLE TO LOOSE ACCELERATION POWER FOR AS LONG AS 3 OR 4 SECONDS. IT IS AN INTERMITTENT PROBLEM OCCURRING ONLY 8 TIMES IN THREE MONTHS. PROBLEM ALMOST CAUSED A COLLISION WHILE TURNING LEFT BEFORE ONCOMING TRAFFIC. LATER RECURRENCES PRODUCED THE SAME PROBLEM DURING RIGHT TURNS ALSO. WE RETURNED THE CAR TO THE DEALER AND PURCHASED A 2017 OF THE SAME MODEL HOPING THIS PROBLEM WILL BE SOLVED.
Mfg Campaign: 10933997
Recall Date: Dec 8, 2016
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WE NOTICED A TINY CHIP IN THE WINDSHIELD ONE DAY. WE DID NOT SEE OR HEAR IT HAPPEN AND IT WAS TOO SMALL TO REPAIR (NO BUBBLE TO FILL), SO WE HAD NO CHOICE BUT TO LEAVE IT ALONE AND HOPE IT DIDN'T SPREAD. A FEW WEEKS LATER THE WEATHER CHANGED AND IT BECAME A 2FT LONG CRACK ACROSS THE DRIVER'S SIDE OF THE WINDSHIELD. THE DEALER TOLD ME TODAY THAT THE MANUFACTURER WOULD COVER IT ONLY IF THE CRACK ORIGINATED FROM THE BOTTOM, NOT FROM A ROCK IN THE MIDDLE. HOWEVER, THE PROBLEM OF WEAK GLASS THAT EASILY CHIPS AND THEN CRACKS IS WIDESPREAD WITH THIS VEHICLE AND IT IS CLEARLY RELATED TO THE GLASS HEATER, WHICH HEATS THE BOTTOM BUT NOT THE TOP OF THE WINDSHIELD. THE COMBINATION OF WEAK GLASS UNDER TENSION AND DIFFERENTIAL HEATING IS A DESIGN FLAW FOR WHICH THE MANUFACTURER SHOULD BE RESPONSIBLE.
Corrective Action:
WE NOTICED A TINY CHIP IN THE WINDSHIELD ONE DAY. WE DID NOT SEE OR HEAR IT HAPPEN AND IT WAS TOO SMALL TO REPAIR (NO BUBBLE TO FILL), SO WE HAD NO CHOICE BUT TO LEAVE IT ALONE AND HOPE IT DIDN'T SPREAD. A FEW WEEKS LATER THE WEATHER CHANGED AND IT BECAME A 2FT LONG CRACK ACROSS THE DRIVER'S SIDE OF THE WINDSHIELD. THE DEALER TOLD ME TODAY THAT THE MANUFACTURER WOULD COVER IT ONLY IF THE CRACK ORIGINATED FROM THE BOTTOM, NOT FROM A ROCK IN THE MIDDLE. HOWEVER, THE PROBLEM OF WEAK GLASS THAT EASILY CHIPS AND THEN CRACKS IS WIDESPREAD WITH THIS VEHICLE AND IT IS CLEARLY RELATED TO THE GLASS HEATER, WHICH HEATS THE BOTTOM BUT NOT THE TOP OF THE WINDSHIELD. THE COMBINATION OF WEAK GLASS UNDER TENSION AND DIFFERENTIAL HEATING IS A DESIGN FLAW FOR WHICH THE MANUFACTURER SHOULD BE RESPONSIBLE.
Additional Notes:
WE NOTICED A TINY CHIP IN THE WINDSHIELD ONE DAY. WE DID NOT SEE OR HEAR IT HAPPEN AND IT WAS TOO SMALL TO REPAIR (NO BUBBLE TO FILL), SO WE HAD NO CHOICE BUT TO LEAVE IT ALONE AND HOPE IT DIDN'T SPREAD. A FEW WEEKS LATER THE WEATHER CHANGED AND IT BECAME A 2FT LONG CRACK ACROSS THE DRIVER'S SIDE OF THE WINDSHIELD. THE DEALER TOLD ME TODAY THAT THE MANUFACTURER WOULD COVER IT ONLY IF THE CRACK ORIGINATED FROM THE BOTTOM, NOT FROM A ROCK IN THE MIDDLE. HOWEVER, THE PROBLEM OF WEAK GLASS THAT EASILY CHIPS AND THEN CRACKS IS WIDESPREAD WITH THIS VEHICLE AND IT IS CLEARLY RELATED TO THE GLASS HEATER, WHICH HEATS THE BOTTOM BUT NOT THE TOP OF THE WINDSHIELD. THE COMBINATION OF WEAK GLASS UNDER TENSION AND DIFFERENTIAL HEATING IS A DESIGN FLAW FOR WHICH THE MANUFACTURER SHOULD BE RESPONSIBLE.
Mfg Campaign: 10928689
Recall Date: Nov 30, 2016
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN SHIFTING FROM REVERSE TO DRIVE, THERE IS A 3 TO 4 SECOND LAG TIME IN THE TRANSMISSION BETWEEN SHIFTING AND GETTING POWER TO THE WHEELS. THIS IS VERY DANGEROUS WHEN YOU BACK OUT OF YOUR DRIVEWAY, ESPECIALLY IF YOU LIVE ON A BUSY STREET (AS WE DO). I TOOK IT TO THE DEALER TODAY AND THEY SAID THIS IS NORMAL FOR THE TYPE OF TRANSMISSION (CVT) AND THEY WOULDN'T EVEN LOOK AT IT. THIS IS IRRESPONSIBLE AND NEEDS TO BE CORRECTED.
Corrective Action:
WHEN SHIFTING FROM REVERSE TO DRIVE, THERE IS A 3 TO 4 SECOND LAG TIME IN THE TRANSMISSION BETWEEN SHIFTING AND GETTING POWER TO THE WHEELS. THIS IS VERY DANGEROUS WHEN YOU BACK OUT OF YOUR DRIVEWAY, ESPECIALLY IF YOU LIVE ON A BUSY STREET (AS WE DO). I TOOK IT TO THE DEALER TODAY AND THEY SAID THIS IS NORMAL FOR THE TYPE OF TRANSMISSION (CVT) AND THEY WOULDN'T EVEN LOOK AT IT. THIS IS IRRESPONSIBLE AND NEEDS TO BE CORRECTED.
Additional Notes:
WHEN SHIFTING FROM REVERSE TO DRIVE, THERE IS A 3 TO 4 SECOND LAG TIME IN THE TRANSMISSION BETWEEN SHIFTING AND GETTING POWER TO THE WHEELS. THIS IS VERY DANGEROUS WHEN YOU BACK OUT OF YOUR DRIVEWAY, ESPECIALLY IF YOU LIVE ON A BUSY STREET (AS WE DO). I TOOK IT TO THE DEALER TODAY AND THEY SAID THIS IS NORMAL FOR THE TYPE OF TRANSMISSION (CVT) AND THEY WOULDN'T EVEN LOOK AT IT. THIS IS IRRESPONSIBLE AND NEEDS TO BE CORRECTED.
Mfg Campaign: 10928684
Recall Date: Nov 29, 2016
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WAS PARKED ON A LEVEL SURFACE. I STARTED THE CAR, PUT MY FOOT ON THE BRAKE. RELEASE THE PARKING BRAKE, PUT THE CAR INTO DRIVE, RELEASE THE BRAKE. THE CAR STARTED ROLLING BACKWARDS RATHER QUICKLY. I STEPPED ON THE BRAKE, RELEASED IT AGAIN AND THE CAR STARTED ROLLING FORWARDS. THE CAR WAS DEFINITELY IN DRIVE, IT SHOULD NOT HAVE GONE BACKWARDS.
Corrective Action:
VEHICLE WAS PARKED ON A LEVEL SURFACE. I STARTED THE CAR, PUT MY FOOT ON THE BRAKE. RELEASE THE PARKING BRAKE, PUT THE CAR INTO DRIVE, RELEASE THE BRAKE. THE CAR STARTED ROLLING BACKWARDS RATHER QUICKLY. I STEPPED ON THE BRAKE, RELEASED IT AGAIN AND THE CAR STARTED ROLLING FORWARDS. THE CAR WAS DEFINITELY IN DRIVE, IT SHOULD NOT HAVE GONE BACKWARDS.
Additional Notes:
VEHICLE WAS PARKED ON A LEVEL SURFACE. I STARTED THE CAR, PUT MY FOOT ON THE BRAKE. RELEASE THE PARKING BRAKE, PUT THE CAR INTO DRIVE, RELEASE THE BRAKE. THE CAR STARTED ROLLING BACKWARDS RATHER QUICKLY. I STEPPED ON THE BRAKE, RELEASED IT AGAIN AND THE CAR STARTED ROLLING FORWARDS. THE CAR WAS DEFINITELY IN DRIVE, IT SHOULD NOT HAVE GONE BACKWARDS.
Mfg Campaign: 10926830
Recall Date: Nov 18, 2016
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
"TAKATA RECALL" VEHICLE ACCELLERATED, BRAKES DID NOT STOP VEHICLE, ACCIDENT TOOK PLACE INJURING MY WIFE, PHYSICALLY, EMOTIONALLY & PSYCHOLOGICALLY. AIR BAGS DID NOT DEPLOY. WIFE WAS TRYING TO PARK, WHEN VEHICLE SPED UP AND HER BRAKING HAD NO EFFECT AND SHE CRASHED INTO A PARKED VEHICLE.
Corrective Action:
"TAKATA RECALL" VEHICLE ACCELLERATED, BRAKES DID NOT STOP VEHICLE, ACCIDENT TOOK PLACE INJURING MY WIFE, PHYSICALLY, EMOTIONALLY & PSYCHOLOGICALLY. AIR BAGS DID NOT DEPLOY. WIFE WAS TRYING TO PARK, WHEN VEHICLE SPED UP AND HER BRAKING HAD NO EFFECT AND SHE CRASHED INTO A PARKED VEHICLE.
Additional Notes:
"TAKATA RECALL" VEHICLE ACCELLERATED, BRAKES DID NOT STOP VEHICLE, ACCIDENT TOOK PLACE INJURING MY WIFE, PHYSICALLY, EMOTIONALLY & PSYCHOLOGICALLY. AIR BAGS DID NOT DEPLOY. WIFE WAS TRYING TO PARK, WHEN VEHICLE SPED UP AND HER BRAKING HAD NO EFFECT AND SHE CRASHED INTO A PARKED VEHICLE.
Mfg Campaign: 10918643
Recall Date: Oct 24, 2016
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
"TAKATA RECALL" VEHICLE ACCELLERATED, BRAKES DID NOT STOP VEHICLE, ACCIDENT TOOK PLACE INJURING MY WIFE, PHYSICALLY, EMOTIONALLY & PSYCHOLOGICALLY. AIR BAGS DID NOT DEPLOY. WIFE WAS TRYING TO PARK, WHEN VEHICLE SPED UP AND HER BRAKING HAD NO EFFECT AND SHE CRASHED INTO A PARKED VEHICLE.
Corrective Action:
"TAKATA RECALL" VEHICLE ACCELLERATED, BRAKES DID NOT STOP VEHICLE, ACCIDENT TOOK PLACE INJURING MY WIFE, PHYSICALLY, EMOTIONALLY & PSYCHOLOGICALLY. AIR BAGS DID NOT DEPLOY. WIFE WAS TRYING TO PARK, WHEN VEHICLE SPED UP AND HER BRAKING HAD NO EFFECT AND SHE CRASHED INTO A PARKED VEHICLE.
Additional Notes:
"TAKATA RECALL" VEHICLE ACCELLERATED, BRAKES DID NOT STOP VEHICLE, ACCIDENT TOOK PLACE INJURING MY WIFE, PHYSICALLY, EMOTIONALLY & PSYCHOLOGICALLY. AIR BAGS DID NOT DEPLOY. WIFE WAS TRYING TO PARK, WHEN VEHICLE SPED UP AND HER BRAKING HAD NO EFFECT AND SHE CRASHED INTO A PARKED VEHICLE.
Mfg Campaign: 10918643
Recall Date: Oct 24, 2016
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
"TAKATA RECALL" VEHICLE ACCELLERATED, BRAKES DID NOT STOP VEHICLE, ACCIDENT TOOK PLACE INJURING MY WIFE, PHYSICALLY, EMOTIONALLY & PSYCHOLOGICALLY. AIR BAGS DID NOT DEPLOY. WIFE WAS TRYING TO PARK, WHEN VEHICLE SPED UP AND HER BRAKING HAD NO EFFECT AND SHE CRASHED INTO A PARKED VEHICLE.
Corrective Action:
"TAKATA RECALL" VEHICLE ACCELLERATED, BRAKES DID NOT STOP VEHICLE, ACCIDENT TOOK PLACE INJURING MY WIFE, PHYSICALLY, EMOTIONALLY & PSYCHOLOGICALLY. AIR BAGS DID NOT DEPLOY. WIFE WAS TRYING TO PARK, WHEN VEHICLE SPED UP AND HER BRAKING HAD NO EFFECT AND SHE CRASHED INTO A PARKED VEHICLE.
Additional Notes:
"TAKATA RECALL" VEHICLE ACCELLERATED, BRAKES DID NOT STOP VEHICLE, ACCIDENT TOOK PLACE INJURING MY WIFE, PHYSICALLY, EMOTIONALLY & PSYCHOLOGICALLY. AIR BAGS DID NOT DEPLOY. WIFE WAS TRYING TO PARK, WHEN VEHICLE SPED UP AND HER BRAKING HAD NO EFFECT AND SHE CRASHED INTO A PARKED VEHICLE.
Mfg Campaign: 10918643
Recall Date: Oct 24, 2016
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR HAS 15000 MILES-USES ONE QUART OF OIL EVERY 2000 MILES-THIS MUCH OIL CONSUMPTION INDICATES A SERIOUS PROBLEM. CAR WAS PURCHASED ON 03/05/2016.
Corrective Action:
CAR HAS 15000 MILES-USES ONE QUART OF OIL EVERY 2000 MILES-THIS MUCH OIL CONSUMPTION INDICATES A SERIOUS PROBLEM. CAR WAS PURCHASED ON 03/05/2016.
Additional Notes:
CAR HAS 15000 MILES-USES ONE QUART OF OIL EVERY 2000 MILES-THIS MUCH OIL CONSUMPTION INDICATES A SERIOUS PROBLEM. CAR WAS PURCHASED ON 03/05/2016.
Mfg Campaign: 10910596
Recall Date: Sep 29, 2016
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