Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS PARKING AT A BUSY SKI CENTER, CAR IN DRIVE AS I WAS SLOWLY PULLING INTO AN OPEN SPACE, CAR IN FIRST ROW OF VEHICLES FACING A SMALL ROAD. THE ROAD CONNECTS THE PARKING LOT WITH THE SKI SHOP . 5 MPH WOULD BE NORMAL SPEED ON THIS ROAD, WHERE PEDESTRIAN SKIERS WALK FROM THE LOT TO THE SKI SHOP. BEFORE I COULD STOP TO TURN OFF THE CAR, THE ENGINE STARTED REVVING CRAZILY, THE CAR LURCHED FORWARD AND ACCELERATED ON ITS OWN. BRAKES WOULD NOT RESPOND. I WAS ABLE TO STEER ONTO THE ROAD, CAR ACCELERATING FASTER AND FASTER, NO BRAKES, NO CONTROL. THERE WAS A SMALL CAR DRIVING SLOWLY SOME DISTANCE AHEAD, AND I WAS GAINING ON IT FAST, A SPLIT SECOND AWAY FROM CRUSHING IT, SO I DELIBERATELY SWERVED INTO A SNOWBANK, HIT SOME TREES, AND THAT FINALLY STOPPED MY CAR. I WAS UNHURT. EXTENSIVE FRONT END DAMAGE AND PASSENGER DOOR DAMAGE FRONT AND BACK, AND ROOF RACK DAMAGE. POLICE CAME TO THE SCENE, CAR WAS TOWED BY FLATBED BACK TO THE DEALER. INSURANCE PAID FOR THE REPAIRS. MANUFACTURER WILL EXAMINE THE VEHICLE THOROUGHLY, WILL REMOVE THE "BLACK BOX" TO FIND WHAT WAS THE CAUSE OF UNINTENDED ACCELERATION AND LOSS OF BRAKES. THIS EXAMINATION MAY TAKE 4-6 WEEKS. SO FORTUNATE THAT NO ONE WAS INJURED OR KILLED. I CANNOT ESTIMATE WHAT SPEED THE CAR REACHED ON ITS OWN.
Corrective Action:
I WAS PARKING AT A BUSY SKI CENTER, CAR IN DRIVE AS I WAS SLOWLY PULLING INTO AN OPEN SPACE, CAR IN FIRST ROW OF VEHICLES FACING A SMALL ROAD. THE ROAD CONNECTS THE PARKING LOT WITH THE SKI SHOP . 5 MPH WOULD BE NORMAL SPEED ON THIS ROAD, WHERE PEDESTRIAN SKIERS WALK FROM THE LOT TO THE SKI SHOP. BEFORE I COULD STOP TO TURN OFF THE CAR, THE ENGINE STARTED REVVING CRAZILY, THE CAR LURCHED FORWARD AND ACCELERATED ON ITS OWN. BRAKES WOULD NOT RESPOND. I WAS ABLE TO STEER ONTO THE ROAD, CAR ACCELERATING FASTER AND FASTER, NO BRAKES, NO CONTROL. THERE WAS A SMALL CAR DRIVING SLOWLY SOME DISTANCE AHEAD, AND I WAS GAINING ON IT FAST, A SPLIT SECOND AWAY FROM CRUSHING IT, SO I DELIBERATELY SWERVED INTO A SNOWBANK, HIT SOME TREES, AND THAT FINALLY STOPPED MY CAR. I WAS UNHURT. EXTENSIVE FRONT END DAMAGE AND PASSENGER DOOR DAMAGE FRONT AND BACK, AND ROOF RACK DAMAGE. POLICE CAME TO THE SCENE, CAR WAS TOWED BY FLATBED BACK TO THE DEALER. INSURANCE PAID FOR THE REPAIRS. MANUFACTURER WILL EXAMINE THE VEHICLE THOROUGHLY, WILL REMOVE THE "BLACK BOX" TO FIND WHAT WAS THE CAUSE OF UNINTENDED ACCELERATION AND LOSS OF BRAKES. THIS EXAMINATION MAY TAKE 4-6 WEEKS. SO FORTUNATE THAT NO ONE WAS INJURED OR KILLED. I CANNOT ESTIMATE WHAT SPEED THE CAR REACHED ON ITS OWN.
Additional Notes:
I WAS PARKING AT A BUSY SKI CENTER, CAR IN DRIVE AS I WAS SLOWLY PULLING INTO AN OPEN SPACE, CAR IN FIRST ROW OF VEHICLES FACING A SMALL ROAD. THE ROAD CONNECTS THE PARKING LOT WITH THE SKI SHOP . 5 MPH WOULD BE NORMAL SPEED ON THIS ROAD, WHERE PEDESTRIAN SKIERS WALK FROM THE LOT TO THE SKI SHOP. BEFORE I COULD STOP TO TURN OFF THE CAR, THE ENGINE STARTED REVVING CRAZILY, THE CAR LURCHED FORWARD AND ACCELERATED ON ITS OWN. BRAKES WOULD NOT RESPOND. I WAS ABLE TO STEER ONTO THE ROAD, CAR ACCELERATING FASTER AND FASTER, NO BRAKES, NO CONTROL. THERE WAS A SMALL CAR DRIVING SLOWLY SOME DISTANCE AHEAD, AND I WAS GAINING ON IT FAST, A SPLIT SECOND AWAY FROM CRUSHING IT, SO I DELIBERATELY SWERVED INTO A SNOWBANK, HIT SOME TREES, AND THAT FINALLY STOPPED MY CAR. I WAS UNHURT. EXTENSIVE FRONT END DAMAGE AND PASSENGER DOOR DAMAGE FRONT AND BACK, AND ROOF RACK DAMAGE. POLICE CAME TO THE SCENE, CAR WAS TOWED BY FLATBED BACK TO THE DEALER. INSURANCE PAID FOR THE REPAIRS. MANUFACTURER WILL EXAMINE THE VEHICLE THOROUGHLY, WILL REMOVE THE "BLACK BOX" TO FIND WHAT WAS THE CAUSE OF UNINTENDED ACCELERATION AND LOSS OF BRAKES. THIS EXAMINATION MAY TAKE 4-6 WEEKS. SO FORTUNATE THAT NO ONE WAS INJURED OR KILLED. I CANNOT ESTIMATE WHAT SPEED THE CAR REACHED ON ITS OWN.
Mfg Campaign: 11310740
Recall Date: Feb 22, 2020
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS PARKING AT A BUSY SKI CENTER, CAR IN DRIVE AS I WAS SLOWLY PULLING INTO AN OPEN SPACE, CAR IN FIRST ROW OF VEHICLES FACING A SMALL ROAD. THE ROAD CONNECTS THE PARKING LOT WITH THE SKI SHOP . 5 MPH WOULD BE NORMAL SPEED ON THIS ROAD, WHERE PEDESTRIAN SKIERS WALK FROM THE LOT TO THE SKI SHOP. BEFORE I COULD STOP TO TURN OFF THE CAR, THE ENGINE STARTED REVVING CRAZILY, THE CAR LURCHED FORWARD AND ACCELERATED ON ITS OWN. BRAKES WOULD NOT RESPOND. I WAS ABLE TO STEER ONTO THE ROAD, CAR ACCELERATING FASTER AND FASTER, NO BRAKES, NO CONTROL. THERE WAS A SMALL CAR DRIVING SLOWLY SOME DISTANCE AHEAD, AND I WAS GAINING ON IT FAST, A SPLIT SECOND AWAY FROM CRUSHING IT, SO I DELIBERATELY SWERVED INTO A SNOWBANK, HIT SOME TREES, AND THAT FINALLY STOPPED MY CAR. I WAS UNHURT. EXTENSIVE FRONT END DAMAGE AND PASSENGER DOOR DAMAGE FRONT AND BACK, AND ROOF RACK DAMAGE. POLICE CAME TO THE SCENE, CAR WAS TOWED BY FLATBED BACK TO THE DEALER. INSURANCE PAID FOR THE REPAIRS. MANUFACTURER WILL EXAMINE THE VEHICLE THOROUGHLY, WILL REMOVE THE "BLACK BOX" TO FIND WHAT WAS THE CAUSE OF UNINTENDED ACCELERATION AND LOSS OF BRAKES. THIS EXAMINATION MAY TAKE 4-6 WEEKS. SO FORTUNATE THAT NO ONE WAS INJURED OR KILLED. I CANNOT ESTIMATE WHAT SPEED THE CAR REACHED ON ITS OWN.
Corrective Action:
I WAS PARKING AT A BUSY SKI CENTER, CAR IN DRIVE AS I WAS SLOWLY PULLING INTO AN OPEN SPACE, CAR IN FIRST ROW OF VEHICLES FACING A SMALL ROAD. THE ROAD CONNECTS THE PARKING LOT WITH THE SKI SHOP . 5 MPH WOULD BE NORMAL SPEED ON THIS ROAD, WHERE PEDESTRIAN SKIERS WALK FROM THE LOT TO THE SKI SHOP. BEFORE I COULD STOP TO TURN OFF THE CAR, THE ENGINE STARTED REVVING CRAZILY, THE CAR LURCHED FORWARD AND ACCELERATED ON ITS OWN. BRAKES WOULD NOT RESPOND. I WAS ABLE TO STEER ONTO THE ROAD, CAR ACCELERATING FASTER AND FASTER, NO BRAKES, NO CONTROL. THERE WAS A SMALL CAR DRIVING SLOWLY SOME DISTANCE AHEAD, AND I WAS GAINING ON IT FAST, A SPLIT SECOND AWAY FROM CRUSHING IT, SO I DELIBERATELY SWERVED INTO A SNOWBANK, HIT SOME TREES, AND THAT FINALLY STOPPED MY CAR. I WAS UNHURT. EXTENSIVE FRONT END DAMAGE AND PASSENGER DOOR DAMAGE FRONT AND BACK, AND ROOF RACK DAMAGE. POLICE CAME TO THE SCENE, CAR WAS TOWED BY FLATBED BACK TO THE DEALER. INSURANCE PAID FOR THE REPAIRS. MANUFACTURER WILL EXAMINE THE VEHICLE THOROUGHLY, WILL REMOVE THE "BLACK BOX" TO FIND WHAT WAS THE CAUSE OF UNINTENDED ACCELERATION AND LOSS OF BRAKES. THIS EXAMINATION MAY TAKE 4-6 WEEKS. SO FORTUNATE THAT NO ONE WAS INJURED OR KILLED. I CANNOT ESTIMATE WHAT SPEED THE CAR REACHED ON ITS OWN.
Additional Notes:
I WAS PARKING AT A BUSY SKI CENTER, CAR IN DRIVE AS I WAS SLOWLY PULLING INTO AN OPEN SPACE, CAR IN FIRST ROW OF VEHICLES FACING A SMALL ROAD. THE ROAD CONNECTS THE PARKING LOT WITH THE SKI SHOP . 5 MPH WOULD BE NORMAL SPEED ON THIS ROAD, WHERE PEDESTRIAN SKIERS WALK FROM THE LOT TO THE SKI SHOP. BEFORE I COULD STOP TO TURN OFF THE CAR, THE ENGINE STARTED REVVING CRAZILY, THE CAR LURCHED FORWARD AND ACCELERATED ON ITS OWN. BRAKES WOULD NOT RESPOND. I WAS ABLE TO STEER ONTO THE ROAD, CAR ACCELERATING FASTER AND FASTER, NO BRAKES, NO CONTROL. THERE WAS A SMALL CAR DRIVING SLOWLY SOME DISTANCE AHEAD, AND I WAS GAINING ON IT FAST, A SPLIT SECOND AWAY FROM CRUSHING IT, SO I DELIBERATELY SWERVED INTO A SNOWBANK, HIT SOME TREES, AND THAT FINALLY STOPPED MY CAR. I WAS UNHURT. EXTENSIVE FRONT END DAMAGE AND PASSENGER DOOR DAMAGE FRONT AND BACK, AND ROOF RACK DAMAGE. POLICE CAME TO THE SCENE, CAR WAS TOWED BY FLATBED BACK TO THE DEALER. INSURANCE PAID FOR THE REPAIRS. MANUFACTURER WILL EXAMINE THE VEHICLE THOROUGHLY, WILL REMOVE THE "BLACK BOX" TO FIND WHAT WAS THE CAUSE OF UNINTENDED ACCELERATION AND LOSS OF BRAKES. THIS EXAMINATION MAY TAKE 4-6 WEEKS. SO FORTUNATE THAT NO ONE WAS INJURED OR KILLED. I CANNOT ESTIMATE WHAT SPEED THE CAR REACHED ON ITS OWN.
Mfg Campaign: 11310740
Recall Date: Feb 22, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED NEAR THE REAR-VIEW MIRROR THAT ABOUT AS LONG AS 2 DOLLAR BILLS. HAD TO PAY $1,497 W/ TAX FOR REPLACEMENT AND RE-CALIBRATION OF EYESIGHT SYSTEM. THEY DETERMINED IT WAS NON-FACTORY DEFECT AFTER FINDING THE SMALLEST CHIP WHERE THE CRACK CHANGED DIRECTIONS. DIDN'T SPIDERWEB CRACKED, JUST 2 LINES.
Corrective Action:
WINDSHIELD CRACKED NEAR THE REAR-VIEW MIRROR THAT ABOUT AS LONG AS 2 DOLLAR BILLS. HAD TO PAY $1,497 W/ TAX FOR REPLACEMENT AND RE-CALIBRATION OF EYESIGHT SYSTEM. THEY DETERMINED IT WAS NON-FACTORY DEFECT AFTER FINDING THE SMALLEST CHIP WHERE THE CRACK CHANGED DIRECTIONS. DIDN'T SPIDERWEB CRACKED, JUST 2 LINES.
Additional Notes:
WINDSHIELD CRACKED NEAR THE REAR-VIEW MIRROR THAT ABOUT AS LONG AS 2 DOLLAR BILLS. HAD TO PAY $1,497 W/ TAX FOR REPLACEMENT AND RE-CALIBRATION OF EYESIGHT SYSTEM. THEY DETERMINED IT WAS NON-FACTORY DEFECT AFTER FINDING THE SMALLEST CHIP WHERE THE CRACK CHANGED DIRECTIONS. DIDN'T SPIDERWEB CRACKED, JUST 2 LINES.
Mfg Campaign: 11310805
Recall Date: Feb 22, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD HAD A LONG CRACK THAT RAN FROM THE CENTER OF THE WINDSHIELD TO THE DRIVER'S SIDE. THERE WAS NO REASON FOR THE CRACK.
Corrective Action:
THE WINDSHIELD HAD A LONG CRACK THAT RAN FROM THE CENTER OF THE WINDSHIELD TO THE DRIVER'S SIDE. THERE WAS NO REASON FOR THE CRACK.
Additional Notes:
THE WINDSHIELD HAD A LONG CRACK THAT RAN FROM THE CENTER OF THE WINDSHIELD TO THE DRIVER'S SIDE. THERE WAS NO REASON FOR THE CRACK.
Mfg Campaign: 11310780
Recall Date: Feb 22, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V856000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LITHIA SUBARU OF FRESNO 5200 N BLACKSTONE AVE, FRESNO, CA 93710 (559) 540-7189 WAS CONTACTED IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V856000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LITHIA SUBARU OF FRESNO 5200 N BLACKSTONE AVE, FRESNO, CA 93710 (559) 540-7189 WAS CONTACTED IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V856000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LITHIA SUBARU OF FRESNO 5200 N BLACKSTONE AVE, FRESNO, CA 93710 (559) 540-7189 WAS CONTACTED IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11310580
Recall Date: Feb 21, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY VEHICLE WAS SITTING IN THE GARAGE AND MY WIFE HAD JUST RETURNED FROM WORK. AFTER PUTTING THE CAR IN PARK, SHE HEARD WHAT SHE THOUGHT WAS A LOW SCREECH. WHEN SHE LOOKED UP, A LINE WAS FORMING IN THE WINDSHIELD FROM THE STEERING WHEEL TO ABOUT 10 INCHES ACROSS TOWARDS THE PASSENGER SIDE. WE HAVE HAD 4 MORE INSTANCES WHERE WE HAVE GOTTEN INTO THE CAR AND ANOTHER CRACK IN THE WINDSHIELD IS THERE. WE CURRENTLY HAVE 5 LINES OF CRACKS IN THE WINDSHIELD FROM NO CONTACT.
Corrective Action:
MY VEHICLE WAS SITTING IN THE GARAGE AND MY WIFE HAD JUST RETURNED FROM WORK. AFTER PUTTING THE CAR IN PARK, SHE HEARD WHAT SHE THOUGHT WAS A LOW SCREECH. WHEN SHE LOOKED UP, A LINE WAS FORMING IN THE WINDSHIELD FROM THE STEERING WHEEL TO ABOUT 10 INCHES ACROSS TOWARDS THE PASSENGER SIDE. WE HAVE HAD 4 MORE INSTANCES WHERE WE HAVE GOTTEN INTO THE CAR AND ANOTHER CRACK IN THE WINDSHIELD IS THERE. WE CURRENTLY HAVE 5 LINES OF CRACKS IN THE WINDSHIELD FROM NO CONTACT.
Additional Notes:
MY VEHICLE WAS SITTING IN THE GARAGE AND MY WIFE HAD JUST RETURNED FROM WORK. AFTER PUTTING THE CAR IN PARK, SHE HEARD WHAT SHE THOUGHT WAS A LOW SCREECH. WHEN SHE LOOKED UP, A LINE WAS FORMING IN THE WINDSHIELD FROM THE STEERING WHEEL TO ABOUT 10 INCHES ACROSS TOWARDS THE PASSENGER SIDE. WE HAVE HAD 4 MORE INSTANCES WHERE WE HAVE GOTTEN INTO THE CAR AND ANOTHER CRACK IN THE WINDSHIELD IS THERE. WE CURRENTLY HAVE 5 LINES OF CRACKS IN THE WINDSHIELD FROM NO CONTACT.
Mfg Campaign: 11310316
Recall Date: Feb 20, 2020
Subaru Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
BOTH REAR SEAT BELTS WILL NOT RETRACT ON THERE OWN, DO NOT BELIEVE THAT THEY MEET THE 49 CFR 571.209 STANDARD FOR RETRACTION FORCE AND ARE MUCH WEAKER THEN LOANER SUBARU OUTBACK.
Corrective Action:
BOTH REAR SEAT BELTS WILL NOT RETRACT ON THERE OWN, DO NOT BELIEVE THAT THEY MEET THE 49 CFR 571.209 STANDARD FOR RETRACTION FORCE AND ARE MUCH WEAKER THEN LOANER SUBARU OUTBACK.
Additional Notes:
BOTH REAR SEAT BELTS WILL NOT RETRACT ON THERE OWN, DO NOT BELIEVE THAT THEY MEET THE 49 CFR 571.209 STANDARD FOR RETRACTION FORCE AND ARE MUCH WEAKER THEN LOANER SUBARU OUTBACK.
Mfg Campaign: 11310196
Recall Date: Feb 19, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD CRACKED FOR NO REASON. THERE WAS NO COLLISION AND THERE ARE NO MARKS OF ANY ROCKS HITTING THE WINDSHIELD. SEEMS TO BE A MANUFACTURING DEFECT.
Corrective Action:
THE WINDSHIELD CRACKED FOR NO REASON. THERE WAS NO COLLISION AND THERE ARE NO MARKS OF ANY ROCKS HITTING THE WINDSHIELD. SEEMS TO BE A MANUFACTURING DEFECT.
Additional Notes:
THE WINDSHIELD CRACKED FOR NO REASON. THERE WAS NO COLLISION AND THERE ARE NO MARKS OF ANY ROCKS HITTING THE WINDSHIELD. SEEMS TO BE A MANUFACTURING DEFECT.
Mfg Campaign: 11309508
Recall Date: Feb 16, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD ON MY VEHICLE CRACKED OVERNIGHT WHILE SITTING PARKED IN MY GARAGE. THE CRACK BEGINS EXACTLY AT THE TOP DEAD CENTER OF THE WINDSHIELD AND EXTENDS STRAIGHT DOWNWARD AND IS APPROXIMATELY 16" LONG AT THIS POINT. THERE ARE NO ROCK CHIPS OR DAMAGE THAT CLEARLY LEAD THO THIS FRACTURE. THE VEHICLE IS ONLY 1 YEAR OLD WITH JUST OVER 10K MILES ON IT. I NOTIFIED MY LOCAL DEALER AND THEY STATED THAT THIS WOULD NOT BE COVERED UNDER WARRANTY. I HAVE ALSO CONTACTED SUBARU OF AMERICA REGARDING THE ISSUE AND AM AWAITING A RESPONSE.
Corrective Action:
THE WINDSHIELD ON MY VEHICLE CRACKED OVERNIGHT WHILE SITTING PARKED IN MY GARAGE. THE CRACK BEGINS EXACTLY AT THE TOP DEAD CENTER OF THE WINDSHIELD AND EXTENDS STRAIGHT DOWNWARD AND IS APPROXIMATELY 16" LONG AT THIS POINT. THERE ARE NO ROCK CHIPS OR DAMAGE THAT CLEARLY LEAD THO THIS FRACTURE. THE VEHICLE IS ONLY 1 YEAR OLD WITH JUST OVER 10K MILES ON IT. I NOTIFIED MY LOCAL DEALER AND THEY STATED THAT THIS WOULD NOT BE COVERED UNDER WARRANTY. I HAVE ALSO CONTACTED SUBARU OF AMERICA REGARDING THE ISSUE AND AM AWAITING A RESPONSE.
Additional Notes:
THE WINDSHIELD ON MY VEHICLE CRACKED OVERNIGHT WHILE SITTING PARKED IN MY GARAGE. THE CRACK BEGINS EXACTLY AT THE TOP DEAD CENTER OF THE WINDSHIELD AND EXTENDS STRAIGHT DOWNWARD AND IS APPROXIMATELY 16" LONG AT THIS POINT. THERE ARE NO ROCK CHIPS OR DAMAGE THAT CLEARLY LEAD THO THIS FRACTURE. THE VEHICLE IS ONLY 1 YEAR OLD WITH JUST OVER 10K MILES ON IT. I NOTIFIED MY LOCAL DEALER AND THEY STATED THAT THIS WOULD NOT BE COVERED UNDER WARRANTY. I HAVE ALSO CONTACTED SUBARU OF AMERICA REGARDING THE ISSUE AND AM AWAITING A RESPONSE.
Mfg Campaign: 11309144
Recall Date: Feb 14, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ONE MONTH AFTER PURCHASING A BRAND NEW FORESTER OFF OF THE CAR LOT, OUT OF NO WHERE WHILE DRIVING THE VEHICLE ON AN EMPTY HIGHWAY, A 4 INCH HAIRLINE CRACK APPEARED ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE CRACK ORIGINATED FROM THE OUTER EDGE OF THE GLASS. WHEN CONTACTING MY DEALERSHIP I WAS INFORMED THAT THE $1,000 REPAIR WILL NOT BE COVERED UNDER ANY WARRANTY OR INSURANCE, EVEN THOUGH THERE WERE ONLY 800 MILES ON THE CAR AT THE TIME OF THE INCIDENT.
Corrective Action:
ONE MONTH AFTER PURCHASING A BRAND NEW FORESTER OFF OF THE CAR LOT, OUT OF NO WHERE WHILE DRIVING THE VEHICLE ON AN EMPTY HIGHWAY, A 4 INCH HAIRLINE CRACK APPEARED ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE CRACK ORIGINATED FROM THE OUTER EDGE OF THE GLASS. WHEN CONTACTING MY DEALERSHIP I WAS INFORMED THAT THE $1,000 REPAIR WILL NOT BE COVERED UNDER ANY WARRANTY OR INSURANCE, EVEN THOUGH THERE WERE ONLY 800 MILES ON THE CAR AT THE TIME OF THE INCIDENT.
Additional Notes:
ONE MONTH AFTER PURCHASING A BRAND NEW FORESTER OFF OF THE CAR LOT, OUT OF NO WHERE WHILE DRIVING THE VEHICLE ON AN EMPTY HIGHWAY, A 4 INCH HAIRLINE CRACK APPEARED ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE CRACK ORIGINATED FROM THE OUTER EDGE OF THE GLASS. WHEN CONTACTING MY DEALERSHIP I WAS INFORMED THAT THE $1,000 REPAIR WILL NOT BE COVERED UNDER ANY WARRANTY OR INSURANCE, EVEN THOUGH THERE WERE ONLY 800 MILES ON THE CAR AT THE TIME OF THE INCIDENT.
Mfg Campaign: 11309176
Recall Date: Feb 14, 2020
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I LEASED THIS CAR LATE MARCH 2019 AND FROM DAY ONE I SMELLED A GASOLINE LIKE ODOR WHEN TURNING ON THE CAR FOR THE FIRST 5 TO 10 MIN. I'VE HAD BMW FORN10 YEARS AND SUBARU IS NEW TO ME. I THOUGHT THE SMELL WAS NORMAL BECAUSE IT'S A 4WD. AT MY LAST VEHICLE SERVICE AT SUBARU I MENTIONED THE SMELL TO THEM. THEY ULTIMATELY DISCOVERED THAT THE CAR HAS A FAULTY EXHAUST. THEY SAID THE SMELL CAME FROM A PLASTIC BAG THAT THEY FOUND INSIDE THE HOOD OF THE CAR. HOWEVER, MY BROTHER IN LAW HAD OPENED THE HOOD 2 WEEKS PRIOR TO CHECK THE OIL LEVEL OF CAR BC OF A SOUND IT WAS MAKING AND THERE WAS NO PLASTIC BAG AT THAT TIME. I AM GOING TO HAVE THE EXHAUST REPLACED THIS SATURDAY BUT I WANTED TO REPORT THIS JUST IN CASE THERE ARE MORE CARS THAT HAVE THE SAME PROBLEMS.
Corrective Action:
I LEASED THIS CAR LATE MARCH 2019 AND FROM DAY ONE I SMELLED A GASOLINE LIKE ODOR WHEN TURNING ON THE CAR FOR THE FIRST 5 TO 10 MIN. I'VE HAD BMW FORN10 YEARS AND SUBARU IS NEW TO ME. I THOUGHT THE SMELL WAS NORMAL BECAUSE IT'S A 4WD. AT MY LAST VEHICLE SERVICE AT SUBARU I MENTIONED THE SMELL TO THEM. THEY ULTIMATELY DISCOVERED THAT THE CAR HAS A FAULTY EXHAUST. THEY SAID THE SMELL CAME FROM A PLASTIC BAG THAT THEY FOUND INSIDE THE HOOD OF THE CAR. HOWEVER, MY BROTHER IN LAW HAD OPENED THE HOOD 2 WEEKS PRIOR TO CHECK THE OIL LEVEL OF CAR BC OF A SOUND IT WAS MAKING AND THERE WAS NO PLASTIC BAG AT THAT TIME. I AM GOING TO HAVE THE EXHAUST REPLACED THIS SATURDAY BUT I WANTED TO REPORT THIS JUST IN CASE THERE ARE MORE CARS THAT HAVE THE SAME PROBLEMS.
Additional Notes:
I LEASED THIS CAR LATE MARCH 2019 AND FROM DAY ONE I SMELLED A GASOLINE LIKE ODOR WHEN TURNING ON THE CAR FOR THE FIRST 5 TO 10 MIN. I'VE HAD BMW FORN10 YEARS AND SUBARU IS NEW TO ME. I THOUGHT THE SMELL WAS NORMAL BECAUSE IT'S A 4WD. AT MY LAST VEHICLE SERVICE AT SUBARU I MENTIONED THE SMELL TO THEM. THEY ULTIMATELY DISCOVERED THAT THE CAR HAS A FAULTY EXHAUST. THEY SAID THE SMELL CAME FROM A PLASTIC BAG THAT THEY FOUND INSIDE THE HOOD OF THE CAR. HOWEVER, MY BROTHER IN LAW HAD OPENED THE HOOD 2 WEEKS PRIOR TO CHECK THE OIL LEVEL OF CAR BC OF A SOUND IT WAS MAKING AND THERE WAS NO PLASTIC BAG AT THAT TIME. I AM GOING TO HAVE THE EXHAUST REPLACED THIS SATURDAY BUT I WANTED TO REPORT THIS JUST IN CASE THERE ARE MORE CARS THAT HAVE THE SAME PROBLEMS.
Mfg Campaign: 11308716
Recall Date: Feb 12, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FREQUENTLY THE REAR TAIL GATE WILL NOT OPEN. SOMETIMES I CAN CONTINUE TO DEPRESS THE BUTTON AND IT WILL RELEASE AND THEN I CAN MANUALLY LIFT IT. THEN I PRESS THE CLOSE BUTTON AND IT WILL CLOSE.
Corrective Action:
FREQUENTLY THE REAR TAIL GATE WILL NOT OPEN. SOMETIMES I CAN CONTINUE TO DEPRESS THE BUTTON AND IT WILL RELEASE AND THEN I CAN MANUALLY LIFT IT. THEN I PRESS THE CLOSE BUTTON AND IT WILL CLOSE.
Additional Notes:
FREQUENTLY THE REAR TAIL GATE WILL NOT OPEN. SOMETIMES I CAN CONTINUE TO DEPRESS THE BUTTON AND IT WILL RELEASE AND THEN I CAN MANUALLY LIFT IT. THEN I PRESS THE CLOSE BUTTON AND IT WILL CLOSE.
Mfg Campaign: 11308486
Recall Date: Feb 11, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE VEHICLE WAS TAKEN TO PELTIER SUBARU 3200 S SW LOOP 323, TYLER, TX 75701, (903)705-4300 FOR ROUTINE MAINTENANCE WHERE THE CONTACT WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER 19V856000 (ENGINE AND ENGINE COOLING). THE REMEDY PARTS WERE NOT AVAILABLE. WHILE DRIVING 5 MPH THE VEHICLE STALLED WITHOUT WARNING. THERE WAS AN ABNORMAL BURNING ODOR DETECTED. THE VEHICLE WAS TOWED TO PELTIER SUBARU 3200 S SW LOOP 323, TYLER, TX 75701 (903) 705-4300 WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 24,259. PARTS DISTRIBUTION DISCONNECT. *DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE VEHICLE WAS TAKEN TO PELTIER SUBARU 3200 S SW LOOP 323, TYLER, TX 75701, (903)705-4300 FOR ROUTINE MAINTENANCE WHERE THE CONTACT WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER 19V856000 (ENGINE AND ENGINE COOLING). THE REMEDY PARTS WERE NOT AVAILABLE. WHILE DRIVING 5 MPH THE VEHICLE STALLED WITHOUT WARNING. THERE WAS AN ABNORMAL BURNING ODOR DETECTED. THE VEHICLE WAS TOWED TO PELTIER SUBARU 3200 S SW LOOP 323, TYLER, TX 75701 (903) 705-4300 WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 24,259. PARTS DISTRIBUTION DISCONNECT. *DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE VEHICLE WAS TAKEN TO PELTIER SUBARU 3200 S SW LOOP 323, TYLER, TX 75701, (903)705-4300 FOR ROUTINE MAINTENANCE WHERE THE CONTACT WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER 19V856000 (ENGINE AND ENGINE COOLING). THE REMEDY PARTS WERE NOT AVAILABLE. WHILE DRIVING 5 MPH THE VEHICLE STALLED WITHOUT WARNING. THERE WAS AN ABNORMAL BURNING ODOR DETECTED. THE VEHICLE WAS TOWED TO PELTIER SUBARU 3200 S SW LOOP 323, TYLER, TX 75701 (903) 705-4300 WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 24,259. PARTS DISTRIBUTION DISCONNECT. *DT*JB
Mfg Campaign: 11308153
Recall Date: Feb 10, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE VEHICLE WAS TAKEN TO PELTIER SUBARU 3200 S SW LOOP 323, TYLER, TX 75701, (903)705-4300 FOR ROUTINE MAINTENANCE WHERE THE CONTACT WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER 19V856000 (ENGINE AND ENGINE COOLING). THE REMEDY PARTS WERE NOT AVAILABLE. WHILE DRIVING 5 MPH THE VEHICLE STALLED WITHOUT WARNING. THERE WAS AN ABNORMAL BURNING ODOR DETECTED. THE VEHICLE WAS TOWED TO PELTIER SUBARU 3200 S SW LOOP 323, TYLER, TX 75701 (903) 705-4300 WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 24,259. PARTS DISTRIBUTION DISCONNECT. *DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE VEHICLE WAS TAKEN TO PELTIER SUBARU 3200 S SW LOOP 323, TYLER, TX 75701, (903)705-4300 FOR ROUTINE MAINTENANCE WHERE THE CONTACT WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER 19V856000 (ENGINE AND ENGINE COOLING). THE REMEDY PARTS WERE NOT AVAILABLE. WHILE DRIVING 5 MPH THE VEHICLE STALLED WITHOUT WARNING. THERE WAS AN ABNORMAL BURNING ODOR DETECTED. THE VEHICLE WAS TOWED TO PELTIER SUBARU 3200 S SW LOOP 323, TYLER, TX 75701 (903) 705-4300 WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 24,259. PARTS DISTRIBUTION DISCONNECT. *DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE VEHICLE WAS TAKEN TO PELTIER SUBARU 3200 S SW LOOP 323, TYLER, TX 75701, (903)705-4300 FOR ROUTINE MAINTENANCE WHERE THE CONTACT WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER 19V856000 (ENGINE AND ENGINE COOLING). THE REMEDY PARTS WERE NOT AVAILABLE. WHILE DRIVING 5 MPH THE VEHICLE STALLED WITHOUT WARNING. THERE WAS AN ABNORMAL BURNING ODOR DETECTED. THE VEHICLE WAS TOWED TO PELTIER SUBARU 3200 S SW LOOP 323, TYLER, TX 75701 (903) 705-4300 WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 24,259. PARTS DISTRIBUTION DISCONNECT. *DT*JB
Mfg Campaign: 11308153
Recall Date: Feb 10, 2020
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TRAVELING FROM RI TO WESTERN NY. DEPARTED RI IN AM WITH MODERATE RAINFALL WHEN "EYESIGHT DISABLED" INDICATOR FLASHED SEVERAL TIMES OVER THE COURSE OF HALF HOUR. WHEN RAIN SUBSIDED, INDICATOR DISAPPEARED. SEVERAL HOURS LATER, WAS DRIVING 65-70MPH ON STRAIGHT SECTION OF MAJOR INTERSTATE WITH GOOD VISIBILITY, APPROACHING A HIGHWAY OVERPASS WHEN "OBSTACLE DETECTED" WARNING APPEARED DESPITE NO OBSTACLE IN ROAD, AND SHORTLY THEREAFTER CAR WENT INTO A SLOW SPIN (FELT AS IF FLOATING) TOWARDS LEFT, STRIKING A GUARDRAIL UNDERNEATH THE OVERPASS HEAD-ON AND CONTINUING TO SPIN 360 DEGREES AT WHICH POINT I WAS ABLE TO RECOVER CONTROL OF THE CAR. IT FELT AS IF BRAKES HAD ENGAGED (? CRASH IMMINENT BRAKING SYSTEM) ALTHOUGH I DID NOT HAVE FOOT ON BRAKE PEDAL AND I DID NOT ATTEMPT TO BRAKE WHILE IN THE SPIN AS I FEARED ROLLING THE VEHICLE. DESPITE EXTENSIVE FRONT END DAMAGE, AIRBAGS DID NOT DEPLOY. HAD TO LEAVE THE VEHICLE IN ALBANY, NY AND CURRENTLY AWAITING EVALUATION BY INSURANCE ADJUSTER. OF NOTE, 5 MONTHS EARLIER THE WINDSHIELD HAD CRACKED WHEN HIT WITH SMALL ROCK AND WAS REPLACED AT SUBARU DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.
Corrective Action:
TRAVELING FROM RI TO WESTERN NY. DEPARTED RI IN AM WITH MODERATE RAINFALL WHEN "EYESIGHT DISABLED" INDICATOR FLASHED SEVERAL TIMES OVER THE COURSE OF HALF HOUR. WHEN RAIN SUBSIDED, INDICATOR DISAPPEARED. SEVERAL HOURS LATER, WAS DRIVING 65-70MPH ON STRAIGHT SECTION OF MAJOR INTERSTATE WITH GOOD VISIBILITY, APPROACHING A HIGHWAY OVERPASS WHEN "OBSTACLE DETECTED" WARNING APPEARED DESPITE NO OBSTACLE IN ROAD, AND SHORTLY THEREAFTER CAR WENT INTO A SLOW SPIN (FELT AS IF FLOATING) TOWARDS LEFT, STRIKING A GUARDRAIL UNDERNEATH THE OVERPASS HEAD-ON AND CONTINUING TO SPIN 360 DEGREES AT WHICH POINT I WAS ABLE TO RECOVER CONTROL OF THE CAR. IT FELT AS IF BRAKES HAD ENGAGED (? CRASH IMMINENT BRAKING SYSTEM) ALTHOUGH I DID NOT HAVE FOOT ON BRAKE PEDAL AND I DID NOT ATTEMPT TO BRAKE WHILE IN THE SPIN AS I FEARED ROLLING THE VEHICLE. DESPITE EXTENSIVE FRONT END DAMAGE, AIRBAGS DID NOT DEPLOY. HAD TO LEAVE THE VEHICLE IN ALBANY, NY AND CURRENTLY AWAITING EVALUATION BY INSURANCE ADJUSTER. OF NOTE, 5 MONTHS EARLIER THE WINDSHIELD HAD CRACKED WHEN HIT WITH SMALL ROCK AND WAS REPLACED AT SUBARU DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.
Additional Notes:
TRAVELING FROM RI TO WESTERN NY. DEPARTED RI IN AM WITH MODERATE RAINFALL WHEN "EYESIGHT DISABLED" INDICATOR FLASHED SEVERAL TIMES OVER THE COURSE OF HALF HOUR. WHEN RAIN SUBSIDED, INDICATOR DISAPPEARED. SEVERAL HOURS LATER, WAS DRIVING 65-70MPH ON STRAIGHT SECTION OF MAJOR INTERSTATE WITH GOOD VISIBILITY, APPROACHING A HIGHWAY OVERPASS WHEN "OBSTACLE DETECTED" WARNING APPEARED DESPITE NO OBSTACLE IN ROAD, AND SHORTLY THEREAFTER CAR WENT INTO A SLOW SPIN (FELT AS IF FLOATING) TOWARDS LEFT, STRIKING A GUARDRAIL UNDERNEATH THE OVERPASS HEAD-ON AND CONTINUING TO SPIN 360 DEGREES AT WHICH POINT I WAS ABLE TO RECOVER CONTROL OF THE CAR. IT FELT AS IF BRAKES HAD ENGAGED (? CRASH IMMINENT BRAKING SYSTEM) ALTHOUGH I DID NOT HAVE FOOT ON BRAKE PEDAL AND I DID NOT ATTEMPT TO BRAKE WHILE IN THE SPIN AS I FEARED ROLLING THE VEHICLE. DESPITE EXTENSIVE FRONT END DAMAGE, AIRBAGS DID NOT DEPLOY. HAD TO LEAVE THE VEHICLE IN ALBANY, NY AND CURRENTLY AWAITING EVALUATION BY INSURANCE ADJUSTER. OF NOTE, 5 MONTHS EARLIER THE WINDSHIELD HAD CRACKED WHEN HIT WITH SMALL ROCK AND WAS REPLACED AT SUBARU DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.
Mfg Campaign: 11308147
Recall Date: Feb 10, 2020
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TRAVELING FROM RI TO WESTERN NY. DEPARTED RI IN AM WITH MODERATE RAINFALL WHEN "EYESIGHT DISABLED" INDICATOR FLASHED SEVERAL TIMES OVER THE COURSE OF HALF HOUR. WHEN RAIN SUBSIDED, INDICATOR DISAPPEARED. SEVERAL HOURS LATER, WAS DRIVING 65-70MPH ON STRAIGHT SECTION OF MAJOR INTERSTATE WITH GOOD VISIBILITY, APPROACHING A HIGHWAY OVERPASS WHEN "OBSTACLE DETECTED" WARNING APPEARED DESPITE NO OBSTACLE IN ROAD, AND SHORTLY THEREAFTER CAR WENT INTO A SLOW SPIN (FELT AS IF FLOATING) TOWARDS LEFT, STRIKING A GUARDRAIL UNDERNEATH THE OVERPASS HEAD-ON AND CONTINUING TO SPIN 360 DEGREES AT WHICH POINT I WAS ABLE TO RECOVER CONTROL OF THE CAR. IT FELT AS IF BRAKES HAD ENGAGED (? CRASH IMMINENT BRAKING SYSTEM) ALTHOUGH I DID NOT HAVE FOOT ON BRAKE PEDAL AND I DID NOT ATTEMPT TO BRAKE WHILE IN THE SPIN AS I FEARED ROLLING THE VEHICLE. DESPITE EXTENSIVE FRONT END DAMAGE, AIRBAGS DID NOT DEPLOY. HAD TO LEAVE THE VEHICLE IN ALBANY, NY AND CURRENTLY AWAITING EVALUATION BY INSURANCE ADJUSTER. OF NOTE, 5 MONTHS EARLIER THE WINDSHIELD HAD CRACKED WHEN HIT WITH SMALL ROCK AND WAS REPLACED AT SUBARU DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.
Corrective Action:
TRAVELING FROM RI TO WESTERN NY. DEPARTED RI IN AM WITH MODERATE RAINFALL WHEN "EYESIGHT DISABLED" INDICATOR FLASHED SEVERAL TIMES OVER THE COURSE OF HALF HOUR. WHEN RAIN SUBSIDED, INDICATOR DISAPPEARED. SEVERAL HOURS LATER, WAS DRIVING 65-70MPH ON STRAIGHT SECTION OF MAJOR INTERSTATE WITH GOOD VISIBILITY, APPROACHING A HIGHWAY OVERPASS WHEN "OBSTACLE DETECTED" WARNING APPEARED DESPITE NO OBSTACLE IN ROAD, AND SHORTLY THEREAFTER CAR WENT INTO A SLOW SPIN (FELT AS IF FLOATING) TOWARDS LEFT, STRIKING A GUARDRAIL UNDERNEATH THE OVERPASS HEAD-ON AND CONTINUING TO SPIN 360 DEGREES AT WHICH POINT I WAS ABLE TO RECOVER CONTROL OF THE CAR. IT FELT AS IF BRAKES HAD ENGAGED (? CRASH IMMINENT BRAKING SYSTEM) ALTHOUGH I DID NOT HAVE FOOT ON BRAKE PEDAL AND I DID NOT ATTEMPT TO BRAKE WHILE IN THE SPIN AS I FEARED ROLLING THE VEHICLE. DESPITE EXTENSIVE FRONT END DAMAGE, AIRBAGS DID NOT DEPLOY. HAD TO LEAVE THE VEHICLE IN ALBANY, NY AND CURRENTLY AWAITING EVALUATION BY INSURANCE ADJUSTER. OF NOTE, 5 MONTHS EARLIER THE WINDSHIELD HAD CRACKED WHEN HIT WITH SMALL ROCK AND WAS REPLACED AT SUBARU DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.
Additional Notes:
TRAVELING FROM RI TO WESTERN NY. DEPARTED RI IN AM WITH MODERATE RAINFALL WHEN "EYESIGHT DISABLED" INDICATOR FLASHED SEVERAL TIMES OVER THE COURSE OF HALF HOUR. WHEN RAIN SUBSIDED, INDICATOR DISAPPEARED. SEVERAL HOURS LATER, WAS DRIVING 65-70MPH ON STRAIGHT SECTION OF MAJOR INTERSTATE WITH GOOD VISIBILITY, APPROACHING A HIGHWAY OVERPASS WHEN "OBSTACLE DETECTED" WARNING APPEARED DESPITE NO OBSTACLE IN ROAD, AND SHORTLY THEREAFTER CAR WENT INTO A SLOW SPIN (FELT AS IF FLOATING) TOWARDS LEFT, STRIKING A GUARDRAIL UNDERNEATH THE OVERPASS HEAD-ON AND CONTINUING TO SPIN 360 DEGREES AT WHICH POINT I WAS ABLE TO RECOVER CONTROL OF THE CAR. IT FELT AS IF BRAKES HAD ENGAGED (? CRASH IMMINENT BRAKING SYSTEM) ALTHOUGH I DID NOT HAVE FOOT ON BRAKE PEDAL AND I DID NOT ATTEMPT TO BRAKE WHILE IN THE SPIN AS I FEARED ROLLING THE VEHICLE. DESPITE EXTENSIVE FRONT END DAMAGE, AIRBAGS DID NOT DEPLOY. HAD TO LEAVE THE VEHICLE IN ALBANY, NY AND CURRENTLY AWAITING EVALUATION BY INSURANCE ADJUSTER. OF NOTE, 5 MONTHS EARLIER THE WINDSHIELD HAD CRACKED WHEN HIT WITH SMALL ROCK AND WAS REPLACED AT SUBARU DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.
Mfg Campaign: 11308147
Recall Date: Feb 10, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TRAVELING FROM RI TO WESTERN NY. DEPARTED RI IN AM WITH MODERATE RAINFALL WHEN "EYESIGHT DISABLED" INDICATOR FLASHED SEVERAL TIMES OVER THE COURSE OF HALF HOUR. WHEN RAIN SUBSIDED, INDICATOR DISAPPEARED. SEVERAL HOURS LATER, WAS DRIVING 65-70MPH ON STRAIGHT SECTION OF MAJOR INTERSTATE WITH GOOD VISIBILITY, APPROACHING A HIGHWAY OVERPASS WHEN "OBSTACLE DETECTED" WARNING APPEARED DESPITE NO OBSTACLE IN ROAD, AND SHORTLY THEREAFTER CAR WENT INTO A SLOW SPIN (FELT AS IF FLOATING) TOWARDS LEFT, STRIKING A GUARDRAIL UNDERNEATH THE OVERPASS HEAD-ON AND CONTINUING TO SPIN 360 DEGREES AT WHICH POINT I WAS ABLE TO RECOVER CONTROL OF THE CAR. IT FELT AS IF BRAKES HAD ENGAGED (? CRASH IMMINENT BRAKING SYSTEM) ALTHOUGH I DID NOT HAVE FOOT ON BRAKE PEDAL AND I DID NOT ATTEMPT TO BRAKE WHILE IN THE SPIN AS I FEARED ROLLING THE VEHICLE. DESPITE EXTENSIVE FRONT END DAMAGE, AIRBAGS DID NOT DEPLOY. HAD TO LEAVE THE VEHICLE IN ALBANY, NY AND CURRENTLY AWAITING EVALUATION BY INSURANCE ADJUSTER. OF NOTE, 5 MONTHS EARLIER THE WINDSHIELD HAD CRACKED WHEN HIT WITH SMALL ROCK AND WAS REPLACED AT SUBARU DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.
Corrective Action:
TRAVELING FROM RI TO WESTERN NY. DEPARTED RI IN AM WITH MODERATE RAINFALL WHEN "EYESIGHT DISABLED" INDICATOR FLASHED SEVERAL TIMES OVER THE COURSE OF HALF HOUR. WHEN RAIN SUBSIDED, INDICATOR DISAPPEARED. SEVERAL HOURS LATER, WAS DRIVING 65-70MPH ON STRAIGHT SECTION OF MAJOR INTERSTATE WITH GOOD VISIBILITY, APPROACHING A HIGHWAY OVERPASS WHEN "OBSTACLE DETECTED" WARNING APPEARED DESPITE NO OBSTACLE IN ROAD, AND SHORTLY THEREAFTER CAR WENT INTO A SLOW SPIN (FELT AS IF FLOATING) TOWARDS LEFT, STRIKING A GUARDRAIL UNDERNEATH THE OVERPASS HEAD-ON AND CONTINUING TO SPIN 360 DEGREES AT WHICH POINT I WAS ABLE TO RECOVER CONTROL OF THE CAR. IT FELT AS IF BRAKES HAD ENGAGED (? CRASH IMMINENT BRAKING SYSTEM) ALTHOUGH I DID NOT HAVE FOOT ON BRAKE PEDAL AND I DID NOT ATTEMPT TO BRAKE WHILE IN THE SPIN AS I FEARED ROLLING THE VEHICLE. DESPITE EXTENSIVE FRONT END DAMAGE, AIRBAGS DID NOT DEPLOY. HAD TO LEAVE THE VEHICLE IN ALBANY, NY AND CURRENTLY AWAITING EVALUATION BY INSURANCE ADJUSTER. OF NOTE, 5 MONTHS EARLIER THE WINDSHIELD HAD CRACKED WHEN HIT WITH SMALL ROCK AND WAS REPLACED AT SUBARU DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.
Additional Notes:
TRAVELING FROM RI TO WESTERN NY. DEPARTED RI IN AM WITH MODERATE RAINFALL WHEN "EYESIGHT DISABLED" INDICATOR FLASHED SEVERAL TIMES OVER THE COURSE OF HALF HOUR. WHEN RAIN SUBSIDED, INDICATOR DISAPPEARED. SEVERAL HOURS LATER, WAS DRIVING 65-70MPH ON STRAIGHT SECTION OF MAJOR INTERSTATE WITH GOOD VISIBILITY, APPROACHING A HIGHWAY OVERPASS WHEN "OBSTACLE DETECTED" WARNING APPEARED DESPITE NO OBSTACLE IN ROAD, AND SHORTLY THEREAFTER CAR WENT INTO A SLOW SPIN (FELT AS IF FLOATING) TOWARDS LEFT, STRIKING A GUARDRAIL UNDERNEATH THE OVERPASS HEAD-ON AND CONTINUING TO SPIN 360 DEGREES AT WHICH POINT I WAS ABLE TO RECOVER CONTROL OF THE CAR. IT FELT AS IF BRAKES HAD ENGAGED (? CRASH IMMINENT BRAKING SYSTEM) ALTHOUGH I DID NOT HAVE FOOT ON BRAKE PEDAL AND I DID NOT ATTEMPT TO BRAKE WHILE IN THE SPIN AS I FEARED ROLLING THE VEHICLE. DESPITE EXTENSIVE FRONT END DAMAGE, AIRBAGS DID NOT DEPLOY. HAD TO LEAVE THE VEHICLE IN ALBANY, NY AND CURRENTLY AWAITING EVALUATION BY INSURANCE ADJUSTER. OF NOTE, 5 MONTHS EARLIER THE WINDSHIELD HAD CRACKED WHEN HIT WITH SMALL ROCK AND WAS REPLACED AT SUBARU DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.
Mfg Campaign: 11308147
Recall Date: Feb 10, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
BOUGHT A BRAND NEW 2019 FORESTER IN SEPT 2019. ITS WINDSHIELD CRACKED TWICE FROM A MINOR ROCK IMPACT DURING HIGHWAY DRIVING AT ABOUT 65 MPH. IN MY PREVIOUS 25 YEAR OF OWNING AND DRIVING OTHER CARS I HAVE NEVER HAD A WINDSHIELD CRACK AND HAVING WINDSHIELD CRACK TWICE IN SUCH SHORT PERIOD (5 MONTHS OF OWNERSHIP) CANNOT BE A COINCIDENCE, THERE HAS TO BE A FLAW WITH SUBARU'S WINDSHIELD DESIGN OR QUALITY. JUDGING FROM THE RESULTS OF A GOOGLE SEARCH, OTHER OWNERS HAVE REPORTED THE SAME THING
Corrective Action:
BOUGHT A BRAND NEW 2019 FORESTER IN SEPT 2019. ITS WINDSHIELD CRACKED TWICE FROM A MINOR ROCK IMPACT DURING HIGHWAY DRIVING AT ABOUT 65 MPH. IN MY PREVIOUS 25 YEAR OF OWNING AND DRIVING OTHER CARS I HAVE NEVER HAD A WINDSHIELD CRACK AND HAVING WINDSHIELD CRACK TWICE IN SUCH SHORT PERIOD (5 MONTHS OF OWNERSHIP) CANNOT BE A COINCIDENCE, THERE HAS TO BE A FLAW WITH SUBARU'S WINDSHIELD DESIGN OR QUALITY. JUDGING FROM THE RESULTS OF A GOOGLE SEARCH, OTHER OWNERS HAVE REPORTED THE SAME THING
Additional Notes:
BOUGHT A BRAND NEW 2019 FORESTER IN SEPT 2019. ITS WINDSHIELD CRACKED TWICE FROM A MINOR ROCK IMPACT DURING HIGHWAY DRIVING AT ABOUT 65 MPH. IN MY PREVIOUS 25 YEAR OF OWNING AND DRIVING OTHER CARS I HAVE NEVER HAD A WINDSHIELD CRACK AND HAVING WINDSHIELD CRACK TWICE IN SUCH SHORT PERIOD (5 MONTHS OF OWNERSHIP) CANNOT BE A COINCIDENCE, THERE HAS TO BE A FLAW WITH SUBARU'S WINDSHIELD DESIGN OR QUALITY. JUDGING FROM THE RESULTS OF A GOOGLE SEARCH, OTHER OWNERS HAVE REPORTED THE SAME THING
Mfg Campaign: 11308235
Recall Date: Feb 10, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOUGHT A BRAND NEW 2019 FORESTER IN SEPT 2019. ITS WINDSHIELD CRACKED TWICE FROM A MINOR ROCK IMPACT DURING HIGHWAY DRIVING AT ABOUT 65 MPH. IN MY PREVIOUS 25 YEAR OF OWNING AND DRIVING OTHER CARS I HAVE NEVER HAD A WINDSHIELD CRACK AND HAVING WINDSHIELD CRACK TWICE IN SUCH SHORT PERIOD (5 MONTHS OF OWNERSHIP) CANNOT BE A COINCIDENCE, THERE HAS TO BE A FLAW WITH SUBARU'S WINDSHIELD DESIGN OR QUALITY. JUDGING FROM THE RESULTS OF A GOOGLE SEARCH, OTHER OWNERS HAVE REPORTED THE SAME THING
Corrective Action:
BOUGHT A BRAND NEW 2019 FORESTER IN SEPT 2019. ITS WINDSHIELD CRACKED TWICE FROM A MINOR ROCK IMPACT DURING HIGHWAY DRIVING AT ABOUT 65 MPH. IN MY PREVIOUS 25 YEAR OF OWNING AND DRIVING OTHER CARS I HAVE NEVER HAD A WINDSHIELD CRACK AND HAVING WINDSHIELD CRACK TWICE IN SUCH SHORT PERIOD (5 MONTHS OF OWNERSHIP) CANNOT BE A COINCIDENCE, THERE HAS TO BE A FLAW WITH SUBARU'S WINDSHIELD DESIGN OR QUALITY. JUDGING FROM THE RESULTS OF A GOOGLE SEARCH, OTHER OWNERS HAVE REPORTED THE SAME THING
Additional Notes:
BOUGHT A BRAND NEW 2019 FORESTER IN SEPT 2019. ITS WINDSHIELD CRACKED TWICE FROM A MINOR ROCK IMPACT DURING HIGHWAY DRIVING AT ABOUT 65 MPH. IN MY PREVIOUS 25 YEAR OF OWNING AND DRIVING OTHER CARS I HAVE NEVER HAD A WINDSHIELD CRACK AND HAVING WINDSHIELD CRACK TWICE IN SUCH SHORT PERIOD (5 MONTHS OF OWNERSHIP) CANNOT BE A COINCIDENCE, THERE HAS TO BE A FLAW WITH SUBARU'S WINDSHIELD DESIGN OR QUALITY. JUDGING FROM THE RESULTS OF A GOOGLE SEARCH, OTHER OWNERS HAVE REPORTED THE SAME THING
Mfg Campaign: 11308235
Recall Date: Feb 10, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WENT TO MY STATIONARY VEHICLE IN A.M.AND NOTICED THE WINDSHIELD HAD A LONG CRACK WITH NO APPARENT REASON. NO NICKS OR OTHER DAMAGE NOTED THAT COULD CAUSE THIS TO HAPPEN. I DIDN'T EVEN MAKE THE FIRST PAYMENT ON THE VEHICLE BEFORE THIS OCCURRED. AFTER CALLING NUMEROUS AFTERMARKET WINDSHIELD COMPANIES THE ONLY WINDSHIELD YOU CAN GET IS THE OEM IF YOU WANT THE EYESIGHT CAMERAS TO WORK AND YOU MUST HAVE THE EYESIGHT CAMERA RECALIBRATE BY THE DEALERSHIP. AFTER READING ALL THESE WINDSHIELD COMPLAINTS I WONDER HOW MANY SIMILAR WINDSHIELD ISSUES HAVE OCCURRED THAT HAVE NOT BEEN REPORTED ON NHTSA? JUST GOOGLE 2019 SUBARU FORESTER DEFECTIVE WINDSHIELD. THIS ISSUE IS TO WIDE SPREAD.
Corrective Action:
I WENT TO MY STATIONARY VEHICLE IN A.M.AND NOTICED THE WINDSHIELD HAD A LONG CRACK WITH NO APPARENT REASON. NO NICKS OR OTHER DAMAGE NOTED THAT COULD CAUSE THIS TO HAPPEN. I DIDN'T EVEN MAKE THE FIRST PAYMENT ON THE VEHICLE BEFORE THIS OCCURRED. AFTER CALLING NUMEROUS AFTERMARKET WINDSHIELD COMPANIES THE ONLY WINDSHIELD YOU CAN GET IS THE OEM IF YOU WANT THE EYESIGHT CAMERAS TO WORK AND YOU MUST HAVE THE EYESIGHT CAMERA RECALIBRATE BY THE DEALERSHIP. AFTER READING ALL THESE WINDSHIELD COMPLAINTS I WONDER HOW MANY SIMILAR WINDSHIELD ISSUES HAVE OCCURRED THAT HAVE NOT BEEN REPORTED ON NHTSA? JUST GOOGLE 2019 SUBARU FORESTER DEFECTIVE WINDSHIELD. THIS ISSUE IS TO WIDE SPREAD.
Additional Notes:
I WENT TO MY STATIONARY VEHICLE IN A.M.AND NOTICED THE WINDSHIELD HAD A LONG CRACK WITH NO APPARENT REASON. NO NICKS OR OTHER DAMAGE NOTED THAT COULD CAUSE THIS TO HAPPEN. I DIDN'T EVEN MAKE THE FIRST PAYMENT ON THE VEHICLE BEFORE THIS OCCURRED. AFTER CALLING NUMEROUS AFTERMARKET WINDSHIELD COMPANIES THE ONLY WINDSHIELD YOU CAN GET IS THE OEM IF YOU WANT THE EYESIGHT CAMERAS TO WORK AND YOU MUST HAVE THE EYESIGHT CAMERA RECALIBRATE BY THE DEALERSHIP. AFTER READING ALL THESE WINDSHIELD COMPLAINTS I WONDER HOW MANY SIMILAR WINDSHIELD ISSUES HAVE OCCURRED THAT HAVE NOT BEEN REPORTED ON NHTSA? JUST GOOGLE 2019 SUBARU FORESTER DEFECTIVE WINDSHIELD. THIS ISSUE IS TO WIDE SPREAD.
Mfg Campaign: 11308289
Recall Date: Feb 10, 2020
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