Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I'VE OWNED MY CAR FOR JUST OVER A YEAR AND MY 3RD WINDSHIELD HAS JUST CRACKED. MY FIRST WINDSHIELD CRACKED WHEN A SMALL ROCK HIT THE TOP CORNER OF THE DRIVER SIDE WINDOW AND WITHIN 5 MINUTES IT SPREAD TO THE CENTER OF THE WINDSHIELD. IT HAD TO BE REPLACED AND RECALIBRATED, WHICH I HAD TO PAY A $250 DEDUCTIBLE. MY SECOND WINDSHIELD EXPERIENCED A CRACKED A FEW MONTHS AFTER BEING REPLACED AND NOTHING HIT IT THAT I'M AWARE OF. THE CRACK STARTED AT THE BOTTOM CENTER OF THE WINDSHIELD, JUST UNDER THE WINDSHIELD WIPERS AND BY THE MIDDLE OF THE DAY IT SPREAD TO THE CENTER OF THE WINDSHIELD. IT TOO HAD TO BE REPLACED AND RECALIBRATED FOR ANOTHER $250. SAFELIGHT ASSURED ME THAT THIS 2ND WINDSHIELD WOULD BE STRONGER THAN THE FIRST. TODAY, WHEN I GOT IN MY CAR AFTER WORK, I FOUND ANOTHER CRACK IN THE BOTTOM CENTER OF THE WINDSHIELD AND IT WASN'T THERE THIS MORNING AND NOTHING HIT IT. IT'S ABOUT 6' IN LENGTH AND WILL PROBABLY SPREAD TONIGHT. THEN TO TOP THAT OFF, ON MY DRIVE HOME, DRIVING 35 MPH, A SMALL ROCK WAS KICKED UP FROM THE CAR IN FRONT OF ME AND HAS NOW PUT A CRACK IN THE CENTER OF THE PASSENGER SIDE OF THE WINDSHIELD. I'VE NEVER IN MY LIFE EXPERIENCED SUCH A POORLY CONSTRUCTED WINDSHIELD THAT CRACKS SO EASILY. I'M FED UP WITH THIS
Corrective Action:
I'VE OWNED MY CAR FOR JUST OVER A YEAR AND MY 3RD WINDSHIELD HAS JUST CRACKED. MY FIRST WINDSHIELD CRACKED WHEN A SMALL ROCK HIT THE TOP CORNER OF THE DRIVER SIDE WINDOW AND WITHIN 5 MINUTES IT SPREAD TO THE CENTER OF THE WINDSHIELD. IT HAD TO BE REPLACED AND RECALIBRATED, WHICH I HAD TO PAY A $250 DEDUCTIBLE. MY SECOND WINDSHIELD EXPERIENCED A CRACKED A FEW MONTHS AFTER BEING REPLACED AND NOTHING HIT IT THAT I'M AWARE OF. THE CRACK STARTED AT THE BOTTOM CENTER OF THE WINDSHIELD, JUST UNDER THE WINDSHIELD WIPERS AND BY THE MIDDLE OF THE DAY IT SPREAD TO THE CENTER OF THE WINDSHIELD. IT TOO HAD TO BE REPLACED AND RECALIBRATED FOR ANOTHER $250. SAFELIGHT ASSURED ME THAT THIS 2ND WINDSHIELD WOULD BE STRONGER THAN THE FIRST. TODAY, WHEN I GOT IN MY CAR AFTER WORK, I FOUND ANOTHER CRACK IN THE BOTTOM CENTER OF THE WINDSHIELD AND IT WASN'T THERE THIS MORNING AND NOTHING HIT IT. IT'S ABOUT 6' IN LENGTH AND WILL PROBABLY SPREAD TONIGHT. THEN TO TOP THAT OFF, ON MY DRIVE HOME, DRIVING 35 MPH, A SMALL ROCK WAS KICKED UP FROM THE CAR IN FRONT OF ME AND HAS NOW PUT A CRACK IN THE CENTER OF THE PASSENGER SIDE OF THE WINDSHIELD. I'VE NEVER IN MY LIFE EXPERIENCED SUCH A POORLY CONSTRUCTED WINDSHIELD THAT CRACKS SO EASILY. I'M FED UP WITH THIS
Additional Notes:
I'VE OWNED MY CAR FOR JUST OVER A YEAR AND MY 3RD WINDSHIELD HAS JUST CRACKED. MY FIRST WINDSHIELD CRACKED WHEN A SMALL ROCK HIT THE TOP CORNER OF THE DRIVER SIDE WINDOW AND WITHIN 5 MINUTES IT SPREAD TO THE CENTER OF THE WINDSHIELD. IT HAD TO BE REPLACED AND RECALIBRATED, WHICH I HAD TO PAY A $250 DEDUCTIBLE. MY SECOND WINDSHIELD EXPERIENCED A CRACKED A FEW MONTHS AFTER BEING REPLACED AND NOTHING HIT IT THAT I'M AWARE OF. THE CRACK STARTED AT THE BOTTOM CENTER OF THE WINDSHIELD, JUST UNDER THE WINDSHIELD WIPERS AND BY THE MIDDLE OF THE DAY IT SPREAD TO THE CENTER OF THE WINDSHIELD. IT TOO HAD TO BE REPLACED AND RECALIBRATED FOR ANOTHER $250. SAFELIGHT ASSURED ME THAT THIS 2ND WINDSHIELD WOULD BE STRONGER THAN THE FIRST. TODAY, WHEN I GOT IN MY CAR AFTER WORK, I FOUND ANOTHER CRACK IN THE BOTTOM CENTER OF THE WINDSHIELD AND IT WASN'T THERE THIS MORNING AND NOTHING HIT IT. IT'S ABOUT 6' IN LENGTH AND WILL PROBABLY SPREAD TONIGHT. THEN TO TOP THAT OFF, ON MY DRIVE HOME, DRIVING 35 MPH, A SMALL ROCK WAS KICKED UP FROM THE CAR IN FRONT OF ME AND HAS NOW PUT A CRACK IN THE CENTER OF THE PASSENGER SIDE OF THE WINDSHIELD. I'VE NEVER IN MY LIFE EXPERIENCED SUCH A POORLY CONSTRUCTED WINDSHIELD THAT CRACKS SO EASILY. I'M FED UP WITH THIS
Mfg Campaign: 11308362
Recall Date: Feb 10, 2020
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE VEHICLE WAS STATIONARY. I PRESSED THE POWER REAR GATE OPEN BUTTON ON THE DRIVER SIDE DASH, BUT THE REAR GATE DIDN'T OPEN, AND THE CAR JUST BEEPED THREE TIMES. THE BEEPS WOULD HAPPEN EVERY TIME I TRIED TO PRESS THE GATE BUTTON ON THE CAR OR ON THE FAUB. I OPENED THE ACCESS PANEL AND MANUALLY OPENED THE DOOR, EXTENDING THE DOOR TO FULL HEIGHT. WHEN I PRESSED THE BUTTONS ON THE CAR, THE POWER GATE WOULD GO DOWN BUT WOULD SLAM SHUT AND THE CAR WOULD ISSUE A LONG BEEP. WHEN I PRESSED THE BUTTON EITHER ON THE CAR OR THE FAUB TO REOPEN THE REAR GATE, IT WOULDN'T BUDGE AND THE THREE BEEPS HAPPENED AGAIN. I THEN PRESSED THE BUTTONS ON THE CAR AND HELD THEM PASSED THE THREE BEEPS UNTIL THE GATE UNLOCKED AND I WAS ABLE TO LIFT IT OPEN. THE GATE CLOSED AGAIN WHEN I PRESSED THE LOCK/GATE CLOSE BUTTONS, SLAMMING SHUT AS BEFORE WITH THE LONG BEEP. NO MATTER WHAT I TRIED, I COULDN'T GET THE GATE TO OPEN ON ITS OWN ( WITH POWER). WHEN I TURNED THE CAR ON, THERE WAS NO INDICATION THAT THE REAR GATE WAS OPEN, BUT WHEN I PUT THE CAR IN DRIVE AND STARTED TO DRIVE, THE CAR CONTINUOUSLY BEEPED UNTIL I STOPPED DRIVING AND PUT IT IN PARK. I TURNED IT OFF AND LET IT SIT OVERNIGHT. THE NEXT DAY, I TRIED TO OPEN THE HATCH AS MENTIONED ABOVE AND IT STILL DID NOT OPEN, THOUGH I COULD MANUALLY OPEN IT IF I HELD THE BUTTONS DOWN BEYOND THE THREE BEEPS. WHEN I TRIED TO TURN THE CAR ON, THOUGH, IT WOULD NOT START. AFTER I TRIED TO START THE CAR WITH THE PUSH BUTTON START, ALL THE ICONS BEGAN FLASHING AND CLICKING ON THE DASH AND CONTROL PANELS AND THE EYESIGHT FUNCTION WAS OFF AND THE CAR SAID TO CHECK VEHICLE FUNCTION, ALL WHILE FLASHING AND CLICKING. WHEN I PRESSED HE BUTTON START AGAIN IT ALL STOPPED. THE PARKING PEDAL SEEMED VERY STIFF AND WAS DIFFICULT TO PRESS AT ALL. THE CAR WOULD NOT START THROUGH STARLINK EITHER, SO NOW IT SITS IN MY PARKING LOT UNTIL I TOW IT TO A DEALER TOMORROW.
Corrective Action:
THE VEHICLE WAS STATIONARY. I PRESSED THE POWER REAR GATE OPEN BUTTON ON THE DRIVER SIDE DASH, BUT THE REAR GATE DIDN'T OPEN, AND THE CAR JUST BEEPED THREE TIMES. THE BEEPS WOULD HAPPEN EVERY TIME I TRIED TO PRESS THE GATE BUTTON ON THE CAR OR ON THE FAUB. I OPENED THE ACCESS PANEL AND MANUALLY OPENED THE DOOR, EXTENDING THE DOOR TO FULL HEIGHT. WHEN I PRESSED THE BUTTONS ON THE CAR, THE POWER GATE WOULD GO DOWN BUT WOULD SLAM SHUT AND THE CAR WOULD ISSUE A LONG BEEP. WHEN I PRESSED THE BUTTON EITHER ON THE CAR OR THE FAUB TO REOPEN THE REAR GATE, IT WOULDN'T BUDGE AND THE THREE BEEPS HAPPENED AGAIN. I THEN PRESSED THE BUTTONS ON THE CAR AND HELD THEM PASSED THE THREE BEEPS UNTIL THE GATE UNLOCKED AND I WAS ABLE TO LIFT IT OPEN. THE GATE CLOSED AGAIN WHEN I PRESSED THE LOCK/GATE CLOSE BUTTONS, SLAMMING SHUT AS BEFORE WITH THE LONG BEEP. NO MATTER WHAT I TRIED, I COULDN'T GET THE GATE TO OPEN ON ITS OWN ( WITH POWER). WHEN I TURNED THE CAR ON, THERE WAS NO INDICATION THAT THE REAR GATE WAS OPEN, BUT WHEN I PUT THE CAR IN DRIVE AND STARTED TO DRIVE, THE CAR CONTINUOUSLY BEEPED UNTIL I STOPPED DRIVING AND PUT IT IN PARK. I TURNED IT OFF AND LET IT SIT OVERNIGHT. THE NEXT DAY, I TRIED TO OPEN THE HATCH AS MENTIONED ABOVE AND IT STILL DID NOT OPEN, THOUGH I COULD MANUALLY OPEN IT IF I HELD THE BUTTONS DOWN BEYOND THE THREE BEEPS. WHEN I TRIED TO TURN THE CAR ON, THOUGH, IT WOULD NOT START. AFTER I TRIED TO START THE CAR WITH THE PUSH BUTTON START, ALL THE ICONS BEGAN FLASHING AND CLICKING ON THE DASH AND CONTROL PANELS AND THE EYESIGHT FUNCTION WAS OFF AND THE CAR SAID TO CHECK VEHICLE FUNCTION, ALL WHILE FLASHING AND CLICKING. WHEN I PRESSED HE BUTTON START AGAIN IT ALL STOPPED. THE PARKING PEDAL SEEMED VERY STIFF AND WAS DIFFICULT TO PRESS AT ALL. THE CAR WOULD NOT START THROUGH STARLINK EITHER, SO NOW IT SITS IN MY PARKING LOT UNTIL I TOW IT TO A DEALER TOMORROW.
Additional Notes:
THE VEHICLE WAS STATIONARY. I PRESSED THE POWER REAR GATE OPEN BUTTON ON THE DRIVER SIDE DASH, BUT THE REAR GATE DIDN'T OPEN, AND THE CAR JUST BEEPED THREE TIMES. THE BEEPS WOULD HAPPEN EVERY TIME I TRIED TO PRESS THE GATE BUTTON ON THE CAR OR ON THE FAUB. I OPENED THE ACCESS PANEL AND MANUALLY OPENED THE DOOR, EXTENDING THE DOOR TO FULL HEIGHT. WHEN I PRESSED THE BUTTONS ON THE CAR, THE POWER GATE WOULD GO DOWN BUT WOULD SLAM SHUT AND THE CAR WOULD ISSUE A LONG BEEP. WHEN I PRESSED THE BUTTON EITHER ON THE CAR OR THE FAUB TO REOPEN THE REAR GATE, IT WOULDN'T BUDGE AND THE THREE BEEPS HAPPENED AGAIN. I THEN PRESSED THE BUTTONS ON THE CAR AND HELD THEM PASSED THE THREE BEEPS UNTIL THE GATE UNLOCKED AND I WAS ABLE TO LIFT IT OPEN. THE GATE CLOSED AGAIN WHEN I PRESSED THE LOCK/GATE CLOSE BUTTONS, SLAMMING SHUT AS BEFORE WITH THE LONG BEEP. NO MATTER WHAT I TRIED, I COULDN'T GET THE GATE TO OPEN ON ITS OWN ( WITH POWER). WHEN I TURNED THE CAR ON, THERE WAS NO INDICATION THAT THE REAR GATE WAS OPEN, BUT WHEN I PUT THE CAR IN DRIVE AND STARTED TO DRIVE, THE CAR CONTINUOUSLY BEEPED UNTIL I STOPPED DRIVING AND PUT IT IN PARK. I TURNED IT OFF AND LET IT SIT OVERNIGHT. THE NEXT DAY, I TRIED TO OPEN THE HATCH AS MENTIONED ABOVE AND IT STILL DID NOT OPEN, THOUGH I COULD MANUALLY OPEN IT IF I HELD THE BUTTONS DOWN BEYOND THE THREE BEEPS. WHEN I TRIED TO TURN THE CAR ON, THOUGH, IT WOULD NOT START. AFTER I TRIED TO START THE CAR WITH THE PUSH BUTTON START, ALL THE ICONS BEGAN FLASHING AND CLICKING ON THE DASH AND CONTROL PANELS AND THE EYESIGHT FUNCTION WAS OFF AND THE CAR SAID TO CHECK VEHICLE FUNCTION, ALL WHILE FLASHING AND CLICKING. WHEN I PRESSED HE BUTTON START AGAIN IT ALL STOPPED. THE PARKING PEDAL SEEMED VERY STIFF AND WAS DIFFICULT TO PRESS AT ALL. THE CAR WOULD NOT START THROUGH STARLINK EITHER, SO NOW IT SITS IN MY PARKING LOT UNTIL I TOW IT TO A DEALER TOMORROW.
Mfg Campaign: 11308060
Recall Date: Feb 9, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE WAS STATIONARY. I PRESSED THE POWER REAR GATE OPEN BUTTON ON THE DRIVER SIDE DASH, BUT THE REAR GATE DIDN'T OPEN, AND THE CAR JUST BEEPED THREE TIMES. THE BEEPS WOULD HAPPEN EVERY TIME I TRIED TO PRESS THE GATE BUTTON ON THE CAR OR ON THE FAUB. I OPENED THE ACCESS PANEL AND MANUALLY OPENED THE DOOR, EXTENDING THE DOOR TO FULL HEIGHT. WHEN I PRESSED THE BUTTONS ON THE CAR, THE POWER GATE WOULD GO DOWN BUT WOULD SLAM SHUT AND THE CAR WOULD ISSUE A LONG BEEP. WHEN I PRESSED THE BUTTON EITHER ON THE CAR OR THE FAUB TO REOPEN THE REAR GATE, IT WOULDN'T BUDGE AND THE THREE BEEPS HAPPENED AGAIN. I THEN PRESSED THE BUTTONS ON THE CAR AND HELD THEM PASSED THE THREE BEEPS UNTIL THE GATE UNLOCKED AND I WAS ABLE TO LIFT IT OPEN. THE GATE CLOSED AGAIN WHEN I PRESSED THE LOCK/GATE CLOSE BUTTONS, SLAMMING SHUT AS BEFORE WITH THE LONG BEEP. NO MATTER WHAT I TRIED, I COULDN'T GET THE GATE TO OPEN ON ITS OWN ( WITH POWER). WHEN I TURNED THE CAR ON, THERE WAS NO INDICATION THAT THE REAR GATE WAS OPEN, BUT WHEN I PUT THE CAR IN DRIVE AND STARTED TO DRIVE, THE CAR CONTINUOUSLY BEEPED UNTIL I STOPPED DRIVING AND PUT IT IN PARK. I TURNED IT OFF AND LET IT SIT OVERNIGHT. THE NEXT DAY, I TRIED TO OPEN THE HATCH AS MENTIONED ABOVE AND IT STILL DID NOT OPEN, THOUGH I COULD MANUALLY OPEN IT IF I HELD THE BUTTONS DOWN BEYOND THE THREE BEEPS. WHEN I TRIED TO TURN THE CAR ON, THOUGH, IT WOULD NOT START. AFTER I TRIED TO START THE CAR WITH THE PUSH BUTTON START, ALL THE ICONS BEGAN FLASHING AND CLICKING ON THE DASH AND CONTROL PANELS AND THE EYESIGHT FUNCTION WAS OFF AND THE CAR SAID TO CHECK VEHICLE FUNCTION, ALL WHILE FLASHING AND CLICKING. WHEN I PRESSED HE BUTTON START AGAIN IT ALL STOPPED. THE PARKING PEDAL SEEMED VERY STIFF AND WAS DIFFICULT TO PRESS AT ALL. THE CAR WOULD NOT START THROUGH STARLINK EITHER, SO NOW IT SITS IN MY PARKING LOT UNTIL I TOW IT TO A DEALER TOMORROW.
Corrective Action:
THE VEHICLE WAS STATIONARY. I PRESSED THE POWER REAR GATE OPEN BUTTON ON THE DRIVER SIDE DASH, BUT THE REAR GATE DIDN'T OPEN, AND THE CAR JUST BEEPED THREE TIMES. THE BEEPS WOULD HAPPEN EVERY TIME I TRIED TO PRESS THE GATE BUTTON ON THE CAR OR ON THE FAUB. I OPENED THE ACCESS PANEL AND MANUALLY OPENED THE DOOR, EXTENDING THE DOOR TO FULL HEIGHT. WHEN I PRESSED THE BUTTONS ON THE CAR, THE POWER GATE WOULD GO DOWN BUT WOULD SLAM SHUT AND THE CAR WOULD ISSUE A LONG BEEP. WHEN I PRESSED THE BUTTON EITHER ON THE CAR OR THE FAUB TO REOPEN THE REAR GATE, IT WOULDN'T BUDGE AND THE THREE BEEPS HAPPENED AGAIN. I THEN PRESSED THE BUTTONS ON THE CAR AND HELD THEM PASSED THE THREE BEEPS UNTIL THE GATE UNLOCKED AND I WAS ABLE TO LIFT IT OPEN. THE GATE CLOSED AGAIN WHEN I PRESSED THE LOCK/GATE CLOSE BUTTONS, SLAMMING SHUT AS BEFORE WITH THE LONG BEEP. NO MATTER WHAT I TRIED, I COULDN'T GET THE GATE TO OPEN ON ITS OWN ( WITH POWER). WHEN I TURNED THE CAR ON, THERE WAS NO INDICATION THAT THE REAR GATE WAS OPEN, BUT WHEN I PUT THE CAR IN DRIVE AND STARTED TO DRIVE, THE CAR CONTINUOUSLY BEEPED UNTIL I STOPPED DRIVING AND PUT IT IN PARK. I TURNED IT OFF AND LET IT SIT OVERNIGHT. THE NEXT DAY, I TRIED TO OPEN THE HATCH AS MENTIONED ABOVE AND IT STILL DID NOT OPEN, THOUGH I COULD MANUALLY OPEN IT IF I HELD THE BUTTONS DOWN BEYOND THE THREE BEEPS. WHEN I TRIED TO TURN THE CAR ON, THOUGH, IT WOULD NOT START. AFTER I TRIED TO START THE CAR WITH THE PUSH BUTTON START, ALL THE ICONS BEGAN FLASHING AND CLICKING ON THE DASH AND CONTROL PANELS AND THE EYESIGHT FUNCTION WAS OFF AND THE CAR SAID TO CHECK VEHICLE FUNCTION, ALL WHILE FLASHING AND CLICKING. WHEN I PRESSED HE BUTTON START AGAIN IT ALL STOPPED. THE PARKING PEDAL SEEMED VERY STIFF AND WAS DIFFICULT TO PRESS AT ALL. THE CAR WOULD NOT START THROUGH STARLINK EITHER, SO NOW IT SITS IN MY PARKING LOT UNTIL I TOW IT TO A DEALER TOMORROW.
Additional Notes:
THE VEHICLE WAS STATIONARY. I PRESSED THE POWER REAR GATE OPEN BUTTON ON THE DRIVER SIDE DASH, BUT THE REAR GATE DIDN'T OPEN, AND THE CAR JUST BEEPED THREE TIMES. THE BEEPS WOULD HAPPEN EVERY TIME I TRIED TO PRESS THE GATE BUTTON ON THE CAR OR ON THE FAUB. I OPENED THE ACCESS PANEL AND MANUALLY OPENED THE DOOR, EXTENDING THE DOOR TO FULL HEIGHT. WHEN I PRESSED THE BUTTONS ON THE CAR, THE POWER GATE WOULD GO DOWN BUT WOULD SLAM SHUT AND THE CAR WOULD ISSUE A LONG BEEP. WHEN I PRESSED THE BUTTON EITHER ON THE CAR OR THE FAUB TO REOPEN THE REAR GATE, IT WOULDN'T BUDGE AND THE THREE BEEPS HAPPENED AGAIN. I THEN PRESSED THE BUTTONS ON THE CAR AND HELD THEM PASSED THE THREE BEEPS UNTIL THE GATE UNLOCKED AND I WAS ABLE TO LIFT IT OPEN. THE GATE CLOSED AGAIN WHEN I PRESSED THE LOCK/GATE CLOSE BUTTONS, SLAMMING SHUT AS BEFORE WITH THE LONG BEEP. NO MATTER WHAT I TRIED, I COULDN'T GET THE GATE TO OPEN ON ITS OWN ( WITH POWER). WHEN I TURNED THE CAR ON, THERE WAS NO INDICATION THAT THE REAR GATE WAS OPEN, BUT WHEN I PUT THE CAR IN DRIVE AND STARTED TO DRIVE, THE CAR CONTINUOUSLY BEEPED UNTIL I STOPPED DRIVING AND PUT IT IN PARK. I TURNED IT OFF AND LET IT SIT OVERNIGHT. THE NEXT DAY, I TRIED TO OPEN THE HATCH AS MENTIONED ABOVE AND IT STILL DID NOT OPEN, THOUGH I COULD MANUALLY OPEN IT IF I HELD THE BUTTONS DOWN BEYOND THE THREE BEEPS. WHEN I TRIED TO TURN THE CAR ON, THOUGH, IT WOULD NOT START. AFTER I TRIED TO START THE CAR WITH THE PUSH BUTTON START, ALL THE ICONS BEGAN FLASHING AND CLICKING ON THE DASH AND CONTROL PANELS AND THE EYESIGHT FUNCTION WAS OFF AND THE CAR SAID TO CHECK VEHICLE FUNCTION, ALL WHILE FLASHING AND CLICKING. WHEN I PRESSED HE BUTTON START AGAIN IT ALL STOPPED. THE PARKING PEDAL SEEMED VERY STIFF AND WAS DIFFICULT TO PRESS AT ALL. THE CAR WOULD NOT START THROUGH STARLINK EITHER, SO NOW IT SITS IN MY PARKING LOT UNTIL I TOW IT TO A DEALER TOMORROW.
Mfg Campaign: 11308060
Recall Date: Feb 9, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE WAS STATIONARY. I PRESSED THE POWER REAR GATE OPEN BUTTON ON THE DRIVER SIDE DASH, BUT THE REAR GATE DIDN'T OPEN, AND THE CAR JUST BEEPED THREE TIMES. THE BEEPS WOULD HAPPEN EVERY TIME I TRIED TO PRESS THE GATE BUTTON ON THE CAR OR ON THE FAUB. I OPENED THE ACCESS PANEL AND MANUALLY OPENED THE DOOR, EXTENDING THE DOOR TO FULL HEIGHT. WHEN I PRESSED THE BUTTONS ON THE CAR, THE POWER GATE WOULD GO DOWN BUT WOULD SLAM SHUT AND THE CAR WOULD ISSUE A LONG BEEP. WHEN I PRESSED THE BUTTON EITHER ON THE CAR OR THE FAUB TO REOPEN THE REAR GATE, IT WOULDN'T BUDGE AND THE THREE BEEPS HAPPENED AGAIN. I THEN PRESSED THE BUTTONS ON THE CAR AND HELD THEM PASSED THE THREE BEEPS UNTIL THE GATE UNLOCKED AND I WAS ABLE TO LIFT IT OPEN. THE GATE CLOSED AGAIN WHEN I PRESSED THE LOCK/GATE CLOSE BUTTONS, SLAMMING SHUT AS BEFORE WITH THE LONG BEEP. NO MATTER WHAT I TRIED, I COULDN'T GET THE GATE TO OPEN ON ITS OWN ( WITH POWER). WHEN I TURNED THE CAR ON, THERE WAS NO INDICATION THAT THE REAR GATE WAS OPEN, BUT WHEN I PUT THE CAR IN DRIVE AND STARTED TO DRIVE, THE CAR CONTINUOUSLY BEEPED UNTIL I STOPPED DRIVING AND PUT IT IN PARK. I TURNED IT OFF AND LET IT SIT OVERNIGHT. THE NEXT DAY, I TRIED TO OPEN THE HATCH AS MENTIONED ABOVE AND IT STILL DID NOT OPEN, THOUGH I COULD MANUALLY OPEN IT IF I HELD THE BUTTONS DOWN BEYOND THE THREE BEEPS. WHEN I TRIED TO TURN THE CAR ON, THOUGH, IT WOULD NOT START. AFTER I TRIED TO START THE CAR WITH THE PUSH BUTTON START, ALL THE ICONS BEGAN FLASHING AND CLICKING ON THE DASH AND CONTROL PANELS AND THE EYESIGHT FUNCTION WAS OFF AND THE CAR SAID TO CHECK VEHICLE FUNCTION, ALL WHILE FLASHING AND CLICKING. WHEN I PRESSED HE BUTTON START AGAIN IT ALL STOPPED. THE PARKING PEDAL SEEMED VERY STIFF AND WAS DIFFICULT TO PRESS AT ALL. THE CAR WOULD NOT START THROUGH STARLINK EITHER, SO NOW IT SITS IN MY PARKING LOT UNTIL I TOW IT TO A DEALER TOMORROW.
Corrective Action:
THE VEHICLE WAS STATIONARY. I PRESSED THE POWER REAR GATE OPEN BUTTON ON THE DRIVER SIDE DASH, BUT THE REAR GATE DIDN'T OPEN, AND THE CAR JUST BEEPED THREE TIMES. THE BEEPS WOULD HAPPEN EVERY TIME I TRIED TO PRESS THE GATE BUTTON ON THE CAR OR ON THE FAUB. I OPENED THE ACCESS PANEL AND MANUALLY OPENED THE DOOR, EXTENDING THE DOOR TO FULL HEIGHT. WHEN I PRESSED THE BUTTONS ON THE CAR, THE POWER GATE WOULD GO DOWN BUT WOULD SLAM SHUT AND THE CAR WOULD ISSUE A LONG BEEP. WHEN I PRESSED THE BUTTON EITHER ON THE CAR OR THE FAUB TO REOPEN THE REAR GATE, IT WOULDN'T BUDGE AND THE THREE BEEPS HAPPENED AGAIN. I THEN PRESSED THE BUTTONS ON THE CAR AND HELD THEM PASSED THE THREE BEEPS UNTIL THE GATE UNLOCKED AND I WAS ABLE TO LIFT IT OPEN. THE GATE CLOSED AGAIN WHEN I PRESSED THE LOCK/GATE CLOSE BUTTONS, SLAMMING SHUT AS BEFORE WITH THE LONG BEEP. NO MATTER WHAT I TRIED, I COULDN'T GET THE GATE TO OPEN ON ITS OWN ( WITH POWER). WHEN I TURNED THE CAR ON, THERE WAS NO INDICATION THAT THE REAR GATE WAS OPEN, BUT WHEN I PUT THE CAR IN DRIVE AND STARTED TO DRIVE, THE CAR CONTINUOUSLY BEEPED UNTIL I STOPPED DRIVING AND PUT IT IN PARK. I TURNED IT OFF AND LET IT SIT OVERNIGHT. THE NEXT DAY, I TRIED TO OPEN THE HATCH AS MENTIONED ABOVE AND IT STILL DID NOT OPEN, THOUGH I COULD MANUALLY OPEN IT IF I HELD THE BUTTONS DOWN BEYOND THE THREE BEEPS. WHEN I TRIED TO TURN THE CAR ON, THOUGH, IT WOULD NOT START. AFTER I TRIED TO START THE CAR WITH THE PUSH BUTTON START, ALL THE ICONS BEGAN FLASHING AND CLICKING ON THE DASH AND CONTROL PANELS AND THE EYESIGHT FUNCTION WAS OFF AND THE CAR SAID TO CHECK VEHICLE FUNCTION, ALL WHILE FLASHING AND CLICKING. WHEN I PRESSED HE BUTTON START AGAIN IT ALL STOPPED. THE PARKING PEDAL SEEMED VERY STIFF AND WAS DIFFICULT TO PRESS AT ALL. THE CAR WOULD NOT START THROUGH STARLINK EITHER, SO NOW IT SITS IN MY PARKING LOT UNTIL I TOW IT TO A DEALER TOMORROW.
Additional Notes:
THE VEHICLE WAS STATIONARY. I PRESSED THE POWER REAR GATE OPEN BUTTON ON THE DRIVER SIDE DASH, BUT THE REAR GATE DIDN'T OPEN, AND THE CAR JUST BEEPED THREE TIMES. THE BEEPS WOULD HAPPEN EVERY TIME I TRIED TO PRESS THE GATE BUTTON ON THE CAR OR ON THE FAUB. I OPENED THE ACCESS PANEL AND MANUALLY OPENED THE DOOR, EXTENDING THE DOOR TO FULL HEIGHT. WHEN I PRESSED THE BUTTONS ON THE CAR, THE POWER GATE WOULD GO DOWN BUT WOULD SLAM SHUT AND THE CAR WOULD ISSUE A LONG BEEP. WHEN I PRESSED THE BUTTON EITHER ON THE CAR OR THE FAUB TO REOPEN THE REAR GATE, IT WOULDN'T BUDGE AND THE THREE BEEPS HAPPENED AGAIN. I THEN PRESSED THE BUTTONS ON THE CAR AND HELD THEM PASSED THE THREE BEEPS UNTIL THE GATE UNLOCKED AND I WAS ABLE TO LIFT IT OPEN. THE GATE CLOSED AGAIN WHEN I PRESSED THE LOCK/GATE CLOSE BUTTONS, SLAMMING SHUT AS BEFORE WITH THE LONG BEEP. NO MATTER WHAT I TRIED, I COULDN'T GET THE GATE TO OPEN ON ITS OWN ( WITH POWER). WHEN I TURNED THE CAR ON, THERE WAS NO INDICATION THAT THE REAR GATE WAS OPEN, BUT WHEN I PUT THE CAR IN DRIVE AND STARTED TO DRIVE, THE CAR CONTINUOUSLY BEEPED UNTIL I STOPPED DRIVING AND PUT IT IN PARK. I TURNED IT OFF AND LET IT SIT OVERNIGHT. THE NEXT DAY, I TRIED TO OPEN THE HATCH AS MENTIONED ABOVE AND IT STILL DID NOT OPEN, THOUGH I COULD MANUALLY OPEN IT IF I HELD THE BUTTONS DOWN BEYOND THE THREE BEEPS. WHEN I TRIED TO TURN THE CAR ON, THOUGH, IT WOULD NOT START. AFTER I TRIED TO START THE CAR WITH THE PUSH BUTTON START, ALL THE ICONS BEGAN FLASHING AND CLICKING ON THE DASH AND CONTROL PANELS AND THE EYESIGHT FUNCTION WAS OFF AND THE CAR SAID TO CHECK VEHICLE FUNCTION, ALL WHILE FLASHING AND CLICKING. WHEN I PRESSED HE BUTTON START AGAIN IT ALL STOPPED. THE PARKING PEDAL SEEMED VERY STIFF AND WAS DIFFICULT TO PRESS AT ALL. THE CAR WOULD NOT START THROUGH STARLINK EITHER, SO NOW IT SITS IN MY PARKING LOT UNTIL I TOW IT TO A DEALER TOMORROW.
Mfg Campaign: 11308060
Recall Date: Feb 9, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
PARKED MY VEHICLE IN MY DRIVEWAY WITH NO OVERHEAD COVER AFTER I RETURNED HOME FROM WORK AT APPROXIMATELY 1430 HOURS ON 2/7/20. THE AMBIENT TEMPERATURE AT THIS TIME WAS APPROXIMATELY 25 DEGREES FAHRENHEIT. THE VEHICLES WINDSHIELD DID NOT HAVE A CRACK AT THIS TIME. NOTHING HIT MY WINDSHIELD ON MY WAY HOME FROM WORK. I STARTED MY VEHICLE WITH MY REMOTE START LEAVING MY RESIDENCE AT APPROXIMATELY 1800 HOURS ON THE SAME DATE. AS I SAT IN THE OPERATORS SEAT OF MY VEHICLE APPROXIMATELY 1 MINUTE AFTER I INITIATED THE REMOTE START, I OBSERVED A LARGE CRACK IN MY WINDSHIELD. THE CRACK STARTS BELOW MY WINDSHIELD WIPER UNDER THE PLASTIC PIECE WHERE THE EDGE OF THE WINDSHIELD GLASS IS COVERED. UPON CLOSER INSPECTION FROM OUTSIDE OF THE VEHICLE I DISCOVERED ZERO EVIDENCE TO SUPPORT AN OBJECT HAD STRUCK MY VEHICLES WINDSHIELD. THE CRACK APPEARS TO HAVE SPONTANEOUSLY OCCURRED. I PERFORMED SOME RESEARCH ONLINE AND DISCOVERED SPONTANEOUS WINDSHIELD CRACKS ON MY PARTICULAR VEHICLE IS A KNOWN ISSUE DUE TO SUBPAR DEFECTIVE GLASS AND THAT CRACKS ARE CAUSED BY THE HEAT FROM THE WINDSHIELD WIPER HEATER USED IN COMBINATION WITH THE WINDSHIELD DEFROSTER. WHICH IS THE EXACT CIRCUMSTANCE MY WINDSHIELD CRACKED IN. RESEARCH ALSO ADVISED THAT THIS A KNOWN ISSUE THAT HAS NOT BEEN ADDRESSED BY SUBARU NOR DO THEY COVER REPAIR/REPLACEMENT COSTS. WINDSHIELD REPAIR/REPLACEMENT IS VERY EXPENSIVE BECAUSE OF THE SPECIAL OEM SUBARU GLASS THAT IS REQUIRED IN ORDER FOR THE SUBARU EYESIGHT SENSORS TO FUNCTION PROPERLY WHICH MY VEHICLE IS EQUIPPED WITH. SUBARU ALSO REFUSES TO COVER THE COSTLY RECALIBRATION OF THE SUBARU EYESIGHT SENSORS WHICH IS REQUIRED WHEN THE WINDSHIELD IS REPLACED. RECALIBRATION ALONE COSTS APPROXIMATELY $1000-$2000 USD IN ADDITION TO THE COST OF THE WINDSHIELD AND WINDSHIELD INSTALLATION. I SHOULD NOT HAVE TO PAY THOUSANDS OF DOLLARS FOR A MANUFACTURING DEFECT THAT SUBARU APPEARS TO IGNORE
Corrective Action:
PARKED MY VEHICLE IN MY DRIVEWAY WITH NO OVERHEAD COVER AFTER I RETURNED HOME FROM WORK AT APPROXIMATELY 1430 HOURS ON 2/7/20. THE AMBIENT TEMPERATURE AT THIS TIME WAS APPROXIMATELY 25 DEGREES FAHRENHEIT. THE VEHICLES WINDSHIELD DID NOT HAVE A CRACK AT THIS TIME. NOTHING HIT MY WINDSHIELD ON MY WAY HOME FROM WORK. I STARTED MY VEHICLE WITH MY REMOTE START LEAVING MY RESIDENCE AT APPROXIMATELY 1800 HOURS ON THE SAME DATE. AS I SAT IN THE OPERATORS SEAT OF MY VEHICLE APPROXIMATELY 1 MINUTE AFTER I INITIATED THE REMOTE START, I OBSERVED A LARGE CRACK IN MY WINDSHIELD. THE CRACK STARTS BELOW MY WINDSHIELD WIPER UNDER THE PLASTIC PIECE WHERE THE EDGE OF THE WINDSHIELD GLASS IS COVERED. UPON CLOSER INSPECTION FROM OUTSIDE OF THE VEHICLE I DISCOVERED ZERO EVIDENCE TO SUPPORT AN OBJECT HAD STRUCK MY VEHICLES WINDSHIELD. THE CRACK APPEARS TO HAVE SPONTANEOUSLY OCCURRED. I PERFORMED SOME RESEARCH ONLINE AND DISCOVERED SPONTANEOUS WINDSHIELD CRACKS ON MY PARTICULAR VEHICLE IS A KNOWN ISSUE DUE TO SUBPAR DEFECTIVE GLASS AND THAT CRACKS ARE CAUSED BY THE HEAT FROM THE WINDSHIELD WIPER HEATER USED IN COMBINATION WITH THE WINDSHIELD DEFROSTER. WHICH IS THE EXACT CIRCUMSTANCE MY WINDSHIELD CRACKED IN. RESEARCH ALSO ADVISED THAT THIS A KNOWN ISSUE THAT HAS NOT BEEN ADDRESSED BY SUBARU NOR DO THEY COVER REPAIR/REPLACEMENT COSTS. WINDSHIELD REPAIR/REPLACEMENT IS VERY EXPENSIVE BECAUSE OF THE SPECIAL OEM SUBARU GLASS THAT IS REQUIRED IN ORDER FOR THE SUBARU EYESIGHT SENSORS TO FUNCTION PROPERLY WHICH MY VEHICLE IS EQUIPPED WITH. SUBARU ALSO REFUSES TO COVER THE COSTLY RECALIBRATION OF THE SUBARU EYESIGHT SENSORS WHICH IS REQUIRED WHEN THE WINDSHIELD IS REPLACED. RECALIBRATION ALONE COSTS APPROXIMATELY $1000-$2000 USD IN ADDITION TO THE COST OF THE WINDSHIELD AND WINDSHIELD INSTALLATION. I SHOULD NOT HAVE TO PAY THOUSANDS OF DOLLARS FOR A MANUFACTURING DEFECT THAT SUBARU APPEARS TO IGNORE
Additional Notes:
PARKED MY VEHICLE IN MY DRIVEWAY WITH NO OVERHEAD COVER AFTER I RETURNED HOME FROM WORK AT APPROXIMATELY 1430 HOURS ON 2/7/20. THE AMBIENT TEMPERATURE AT THIS TIME WAS APPROXIMATELY 25 DEGREES FAHRENHEIT. THE VEHICLES WINDSHIELD DID NOT HAVE A CRACK AT THIS TIME. NOTHING HIT MY WINDSHIELD ON MY WAY HOME FROM WORK. I STARTED MY VEHICLE WITH MY REMOTE START LEAVING MY RESIDENCE AT APPROXIMATELY 1800 HOURS ON THE SAME DATE. AS I SAT IN THE OPERATORS SEAT OF MY VEHICLE APPROXIMATELY 1 MINUTE AFTER I INITIATED THE REMOTE START, I OBSERVED A LARGE CRACK IN MY WINDSHIELD. THE CRACK STARTS BELOW MY WINDSHIELD WIPER UNDER THE PLASTIC PIECE WHERE THE EDGE OF THE WINDSHIELD GLASS IS COVERED. UPON CLOSER INSPECTION FROM OUTSIDE OF THE VEHICLE I DISCOVERED ZERO EVIDENCE TO SUPPORT AN OBJECT HAD STRUCK MY VEHICLES WINDSHIELD. THE CRACK APPEARS TO HAVE SPONTANEOUSLY OCCURRED. I PERFORMED SOME RESEARCH ONLINE AND DISCOVERED SPONTANEOUS WINDSHIELD CRACKS ON MY PARTICULAR VEHICLE IS A KNOWN ISSUE DUE TO SUBPAR DEFECTIVE GLASS AND THAT CRACKS ARE CAUSED BY THE HEAT FROM THE WINDSHIELD WIPER HEATER USED IN COMBINATION WITH THE WINDSHIELD DEFROSTER. WHICH IS THE EXACT CIRCUMSTANCE MY WINDSHIELD CRACKED IN. RESEARCH ALSO ADVISED THAT THIS A KNOWN ISSUE THAT HAS NOT BEEN ADDRESSED BY SUBARU NOR DO THEY COVER REPAIR/REPLACEMENT COSTS. WINDSHIELD REPAIR/REPLACEMENT IS VERY EXPENSIVE BECAUSE OF THE SPECIAL OEM SUBARU GLASS THAT IS REQUIRED IN ORDER FOR THE SUBARU EYESIGHT SENSORS TO FUNCTION PROPERLY WHICH MY VEHICLE IS EQUIPPED WITH. SUBARU ALSO REFUSES TO COVER THE COSTLY RECALIBRATION OF THE SUBARU EYESIGHT SENSORS WHICH IS REQUIRED WHEN THE WINDSHIELD IS REPLACED. RECALIBRATION ALONE COSTS APPROXIMATELY $1000-$2000 USD IN ADDITION TO THE COST OF THE WINDSHIELD AND WINDSHIELD INSTALLATION. I SHOULD NOT HAVE TO PAY THOUSANDS OF DOLLARS FOR A MANUFACTURING DEFECT THAT SUBARU APPEARS TO IGNORE
Mfg Campaign: 11308079
Recall Date: Feb 9, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I BOUGHT A 2019 FORRESTER SUBARU AND EXPERIENCED A CRACK ON THE FRONT WINDSHIELD FOR NO APPARENT REASON. I NOTICED THE CRACK AS I WAS DRIVING IT HOME THE DAY I BOUGHT IT. I HAVE READ THAT MANY OTHER 2019 SUBARU FORESTER OWNERS EXPERIENCED CRACKS ON THEIR WINDSHIELDS FOR NO APPARENT REASON. SUBARU FORESTER USES SPECIAL GLASS TO ENSURE THE CAMERAS INSIDE THE VEHICLE WORK SO PERHAPS THE GLASS IS DEFECTIVE. SUBARU HAS HAD ISSUES WITH THEIR WINDSHIELD IN THE PAST WITH OLDER MODELS.
Corrective Action:
I BOUGHT A 2019 FORRESTER SUBARU AND EXPERIENCED A CRACK ON THE FRONT WINDSHIELD FOR NO APPARENT REASON. I NOTICED THE CRACK AS I WAS DRIVING IT HOME THE DAY I BOUGHT IT. I HAVE READ THAT MANY OTHER 2019 SUBARU FORESTER OWNERS EXPERIENCED CRACKS ON THEIR WINDSHIELDS FOR NO APPARENT REASON. SUBARU FORESTER USES SPECIAL GLASS TO ENSURE THE CAMERAS INSIDE THE VEHICLE WORK SO PERHAPS THE GLASS IS DEFECTIVE. SUBARU HAS HAD ISSUES WITH THEIR WINDSHIELD IN THE PAST WITH OLDER MODELS.
Additional Notes:
I BOUGHT A 2019 FORRESTER SUBARU AND EXPERIENCED A CRACK ON THE FRONT WINDSHIELD FOR NO APPARENT REASON. I NOTICED THE CRACK AS I WAS DRIVING IT HOME THE DAY I BOUGHT IT. I HAVE READ THAT MANY OTHER 2019 SUBARU FORESTER OWNERS EXPERIENCED CRACKS ON THEIR WINDSHIELDS FOR NO APPARENT REASON. SUBARU FORESTER USES SPECIAL GLASS TO ENSURE THE CAMERAS INSIDE THE VEHICLE WORK SO PERHAPS THE GLASS IS DEFECTIVE. SUBARU HAS HAD ISSUES WITH THEIR WINDSHIELD IN THE PAST WITH OLDER MODELS.
Mfg Campaign: 11308093
Recall Date: Feb 9, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
BOUGHT THE CAR ON FEB-2019. PARKED THE VEHICLE ON THE STREET 12/27/2019 NIGHT, NEXT DAY MORNING THE VEHICLE WINDOWSHIELD GET 8 INCHES CRACK. CHECK AROUND THE VEHICLE, DID NOT FIND ANYTHING ON THE VEHICLE & NO SCRATCH ON THE CAR BODY. FIXED IT SAME DAY, 4 WEEKS LATER, THE CRACK GET ANOTHER 7 INCHES LONGER. COMPLAINED IT TO THE DEALER & GET TOLD: I AM NOT THE ONLY ONE HAD THE ISSUE, IT IS NOT COVERED BY WARRANTY, INSURENCE SHOULD COVER IT.
Corrective Action:
BOUGHT THE CAR ON FEB-2019. PARKED THE VEHICLE ON THE STREET 12/27/2019 NIGHT, NEXT DAY MORNING THE VEHICLE WINDOWSHIELD GET 8 INCHES CRACK. CHECK AROUND THE VEHICLE, DID NOT FIND ANYTHING ON THE VEHICLE & NO SCRATCH ON THE CAR BODY. FIXED IT SAME DAY, 4 WEEKS LATER, THE CRACK GET ANOTHER 7 INCHES LONGER. COMPLAINED IT TO THE DEALER & GET TOLD: I AM NOT THE ONLY ONE HAD THE ISSUE, IT IS NOT COVERED BY WARRANTY, INSURENCE SHOULD COVER IT.
Additional Notes:
BOUGHT THE CAR ON FEB-2019. PARKED THE VEHICLE ON THE STREET 12/27/2019 NIGHT, NEXT DAY MORNING THE VEHICLE WINDOWSHIELD GET 8 INCHES CRACK. CHECK AROUND THE VEHICLE, DID NOT FIND ANYTHING ON THE VEHICLE & NO SCRATCH ON THE CAR BODY. FIXED IT SAME DAY, 4 WEEKS LATER, THE CRACK GET ANOTHER 7 INCHES LONGER. COMPLAINED IT TO THE DEALER & GET TOLD: I AM NOT THE ONLY ONE HAD THE ISSUE, IT IS NOT COVERED BY WARRANTY, INSURENCE SHOULD COVER IT.
Mfg Campaign: 11307660
Recall Date: Feb 7, 2020
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE CAR OCCASIONALLY ACTS LIKE IT GOING TO STALL , PRIMARILY WHEN TURNING LEFT AT TRAFFIC SIGNALS. THE ACCELERATOR HAS TO BE PUSHED HARD TO OVERCOME THE APPROXIMATELY 1- 1.5 SECOND DELAY BEFORE THE CAR STARTS TO ACCELERATE. THIS HAS CAUSED NEAR COLLISIONS ON SEVERAL OCCASIONS. THE ENGINE STOP BUTTON WAS ACTIVATED TO PREVENT ENGINE STOPPING AT CAR IDLE.
Corrective Action:
THE CAR OCCASIONALLY ACTS LIKE IT GOING TO STALL , PRIMARILY WHEN TURNING LEFT AT TRAFFIC SIGNALS. THE ACCELERATOR HAS TO BE PUSHED HARD TO OVERCOME THE APPROXIMATELY 1- 1.5 SECOND DELAY BEFORE THE CAR STARTS TO ACCELERATE. THIS HAS CAUSED NEAR COLLISIONS ON SEVERAL OCCASIONS. THE ENGINE STOP BUTTON WAS ACTIVATED TO PREVENT ENGINE STOPPING AT CAR IDLE.
Additional Notes:
THE CAR OCCASIONALLY ACTS LIKE IT GOING TO STALL , PRIMARILY WHEN TURNING LEFT AT TRAFFIC SIGNALS. THE ACCELERATOR HAS TO BE PUSHED HARD TO OVERCOME THE APPROXIMATELY 1- 1.5 SECOND DELAY BEFORE THE CAR STARTS TO ACCELERATE. THIS HAS CAUSED NEAR COLLISIONS ON SEVERAL OCCASIONS. THE ENGINE STOP BUTTON WAS ACTIVATED TO PREVENT ENGINE STOPPING AT CAR IDLE.
Mfg Campaign: 11307743
Recall Date: Feb 7, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
OFTEN, BUT NOT ALWAYS, MOSTLY WHEN TURNING LEFT FROM A STOP AS AT A TRAFFIC LIGHT THE CAR WILL HESITATE AND LOSE POWER AND SPEED. THEN I TRY TO ACCELERATE AND THE CAR SURGES FORWARD TOO FAST. I FEEL THAT I AM GOING TO STALL IN THE INTERSECTION.
Corrective Action:
OFTEN, BUT NOT ALWAYS, MOSTLY WHEN TURNING LEFT FROM A STOP AS AT A TRAFFIC LIGHT THE CAR WILL HESITATE AND LOSE POWER AND SPEED. THEN I TRY TO ACCELERATE AND THE CAR SURGES FORWARD TOO FAST. I FEEL THAT I AM GOING TO STALL IN THE INTERSECTION.
Additional Notes:
OFTEN, BUT NOT ALWAYS, MOSTLY WHEN TURNING LEFT FROM A STOP AS AT A TRAFFIC LIGHT THE CAR WILL HESITATE AND LOSE POWER AND SPEED. THEN I TRY TO ACCELERATE AND THE CAR SURGES FORWARD TOO FAST. I FEEL THAT I AM GOING TO STALL IN THE INTERSECTION.
Mfg Campaign: 11307105
Recall Date: Feb 4, 2020
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
OFTEN, BUT NOT ALWAYS, MOSTLY WHEN TURNING LEFT FROM A STOP AS AT A TRAFFIC LIGHT THE CAR WILL HESITATE AND LOSE POWER AND SPEED. THEN I TRY TO ACCELERATE AND THE CAR SURGES FORWARD TOO FAST. I FEEL THAT I AM GOING TO STALL IN THE INTERSECTION.
Corrective Action:
OFTEN, BUT NOT ALWAYS, MOSTLY WHEN TURNING LEFT FROM A STOP AS AT A TRAFFIC LIGHT THE CAR WILL HESITATE AND LOSE POWER AND SPEED. THEN I TRY TO ACCELERATE AND THE CAR SURGES FORWARD TOO FAST. I FEEL THAT I AM GOING TO STALL IN THE INTERSECTION.
Additional Notes:
OFTEN, BUT NOT ALWAYS, MOSTLY WHEN TURNING LEFT FROM A STOP AS AT A TRAFFIC LIGHT THE CAR WILL HESITATE AND LOSE POWER AND SPEED. THEN I TRY TO ACCELERATE AND THE CAR SURGES FORWARD TOO FAST. I FEEL THAT I AM GOING TO STALL IN THE INTERSECTION.
Mfg Campaign: 11307105
Recall Date: Feb 4, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD SUDDENLY CRACKED. NO VISIBLE AREA THAT WOULD INDICATE IT WAS THE RESULT OF A ROCK AND THE CRACK FORMING FROM THE INITIAL IMPACT. UNCERTAIN OF CAUSE. CRACK IS ROUGHLY 14-16 INCHES FROM THE TOP OF THE PASSENGER SIDE DOWN TO JUST UNDER THE REAR-VIEW MIRROR IN A HOOK LIKE FASHION. CRACK WAS INITIALLY DISCOVERED ON A STATIONARY VEHICLE, PARKED IN A RESTAURANT PARKING LOT. THE CRACK WAS NOT OBSERVED PRIOR TO GETTING INTO THE VEHICLE.
Corrective Action:
WINDSHIELD SUDDENLY CRACKED. NO VISIBLE AREA THAT WOULD INDICATE IT WAS THE RESULT OF A ROCK AND THE CRACK FORMING FROM THE INITIAL IMPACT. UNCERTAIN OF CAUSE. CRACK IS ROUGHLY 14-16 INCHES FROM THE TOP OF THE PASSENGER SIDE DOWN TO JUST UNDER THE REAR-VIEW MIRROR IN A HOOK LIKE FASHION. CRACK WAS INITIALLY DISCOVERED ON A STATIONARY VEHICLE, PARKED IN A RESTAURANT PARKING LOT. THE CRACK WAS NOT OBSERVED PRIOR TO GETTING INTO THE VEHICLE.
Additional Notes:
WINDSHIELD SUDDENLY CRACKED. NO VISIBLE AREA THAT WOULD INDICATE IT WAS THE RESULT OF A ROCK AND THE CRACK FORMING FROM THE INITIAL IMPACT. UNCERTAIN OF CAUSE. CRACK IS ROUGHLY 14-16 INCHES FROM THE TOP OF THE PASSENGER SIDE DOWN TO JUST UNDER THE REAR-VIEW MIRROR IN A HOOK LIKE FASHION. CRACK WAS INITIALLY DISCOVERED ON A STATIONARY VEHICLE, PARKED IN A RESTAURANT PARKING LOT. THE CRACK WAS NOT OBSERVED PRIOR TO GETTING INTO THE VEHICLE.
Mfg Campaign: 11306802
Recall Date: Feb 3, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I TOOK MY FORESTER 2019 UP TO BIG BEAR MOUNTAIN. MY VEHICLE WAS PARKED OUTSIDE OF THE CABIN. IN THE MORNING DUE TO COLD WEATHER THE WINDSHIELD HAD ICE AND SNOW, WHEN I TURNED ON THE HEATER IN DEFROST MODE A BIG CRACKED APPEARED ON THE WINDSHIELD.
Corrective Action:
I TOOK MY FORESTER 2019 UP TO BIG BEAR MOUNTAIN. MY VEHICLE WAS PARKED OUTSIDE OF THE CABIN. IN THE MORNING DUE TO COLD WEATHER THE WINDSHIELD HAD ICE AND SNOW, WHEN I TURNED ON THE HEATER IN DEFROST MODE A BIG CRACKED APPEARED ON THE WINDSHIELD.
Additional Notes:
I TOOK MY FORESTER 2019 UP TO BIG BEAR MOUNTAIN. MY VEHICLE WAS PARKED OUTSIDE OF THE CABIN. IN THE MORNING DUE TO COLD WEATHER THE WINDSHIELD HAD ICE AND SNOW, WHEN I TURNED ON THE HEATER IN DEFROST MODE A BIG CRACKED APPEARED ON THE WINDSHIELD.
Mfg Campaign: 11306799
Recall Date: Feb 3, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ON OCTOBER 15, 2019 MY HUSBAND, I AND OUR GRANDSON WERE DRIVING ON A TOWN STREET AND THE REAR PASSENGER WINDOW GLASS ON THE RIGHT SIDE BROKE AND SHATTERED AND GLASS FLEW ALL OVER THE CAR. THERE WAS A LANDSCAPER ON A LAWN FACING AWAY FROM THE ROAD BUT NO ROCK OR ANYTHING CAME AT THE WINDOW. ON DECEMBER 11, 2019 A TRUCK DROVE BY OUR CAR PARKED IN FRONT OF OUR HOUSE ON A SIDE STREET AND THIS TIME THE REAR PASSENGER WINDOW ON THE LEFT SIDE BROKE AND THE GLASS SHATTERED ALL OVER THE CAR. BOTH OF THESE INCIDENTS SEEMED TO HAPPEN FROM THE FORCE OF THE AIR/WIND PRESSURE. WE BELIEVE THAT THERE IS A DEFECT IN THESE WINDOWS AS THEY SHOULD NOT SHATTER OUT OF NOWHERE LIKE THIS. WE CONTACTED DONALDSONS SUBARU IN SAYVILLE, NY AND WERE TOLD THE REPAIRS ARE NOT COVERED UNDER THE WARRANTY. WE EXPLAINED THAT NOTHING CAUSED THESE WINDOWS TO SHATTER, SO WE SHOULD NOT BE HELD RESPONSIBLE. WE ALSO CALLED THE SUBARU CORPORATE OFFICE AND WERE TOLD IT IS 'ENVIRONMENTAL' SO THEY ARE NOT RESPONSIBLE. WE HAVE NOTICED ONLINE THAT MANY OTHER PEOPLE WITH SUBARU VEHICLES ALSO COMPLAINED OF THIS SAME THING HAPPENING. THIS IS DANGEROUS ESPECIALLY AS WE DRIVE WITH OUR GRANDSON IN THE BACK SEAT. WE BELIEVE THAT THIS IS A SAFETY ISSUE THAT SUBARU SHOULD ADDRESS AND BE HELD RESPONSIBLE FOR. WE HAD THE FIRST WINDOW REPAIRED ON JANUARY 20, 2019 AT THE COST TO US OF $550 DOLLARS. ON FEBRUARY 4, 2019 WE ARE HAVING THE SECOND WINDOW REPAIRED AT THE SAME COST. EVEN IF NOTHING CAN BE DONE AT THIS POINT IN REGARD TO THIS WE WANT IT ON RECORD IN CASE IT HAPPENS AGAIN OR IF IT HAPPENS TO OTHERS AND A PATTERN IS NOTED.
Corrective Action:
ON OCTOBER 15, 2019 MY HUSBAND, I AND OUR GRANDSON WERE DRIVING ON A TOWN STREET AND THE REAR PASSENGER WINDOW GLASS ON THE RIGHT SIDE BROKE AND SHATTERED AND GLASS FLEW ALL OVER THE CAR. THERE WAS A LANDSCAPER ON A LAWN FACING AWAY FROM THE ROAD BUT NO ROCK OR ANYTHING CAME AT THE WINDOW. ON DECEMBER 11, 2019 A TRUCK DROVE BY OUR CAR PARKED IN FRONT OF OUR HOUSE ON A SIDE STREET AND THIS TIME THE REAR PASSENGER WINDOW ON THE LEFT SIDE BROKE AND THE GLASS SHATTERED ALL OVER THE CAR. BOTH OF THESE INCIDENTS SEEMED TO HAPPEN FROM THE FORCE OF THE AIR/WIND PRESSURE. WE BELIEVE THAT THERE IS A DEFECT IN THESE WINDOWS AS THEY SHOULD NOT SHATTER OUT OF NOWHERE LIKE THIS. WE CONTACTED DONALDSONS SUBARU IN SAYVILLE, NY AND WERE TOLD THE REPAIRS ARE NOT COVERED UNDER THE WARRANTY. WE EXPLAINED THAT NOTHING CAUSED THESE WINDOWS TO SHATTER, SO WE SHOULD NOT BE HELD RESPONSIBLE. WE ALSO CALLED THE SUBARU CORPORATE OFFICE AND WERE TOLD IT IS 'ENVIRONMENTAL' SO THEY ARE NOT RESPONSIBLE. WE HAVE NOTICED ONLINE THAT MANY OTHER PEOPLE WITH SUBARU VEHICLES ALSO COMPLAINED OF THIS SAME THING HAPPENING. THIS IS DANGEROUS ESPECIALLY AS WE DRIVE WITH OUR GRANDSON IN THE BACK SEAT. WE BELIEVE THAT THIS IS A SAFETY ISSUE THAT SUBARU SHOULD ADDRESS AND BE HELD RESPONSIBLE FOR. WE HAD THE FIRST WINDOW REPAIRED ON JANUARY 20, 2019 AT THE COST TO US OF $550 DOLLARS. ON FEBRUARY 4, 2019 WE ARE HAVING THE SECOND WINDOW REPAIRED AT THE SAME COST. EVEN IF NOTHING CAN BE DONE AT THIS POINT IN REGARD TO THIS WE WANT IT ON RECORD IN CASE IT HAPPENS AGAIN OR IF IT HAPPENS TO OTHERS AND A PATTERN IS NOTED.
Additional Notes:
ON OCTOBER 15, 2019 MY HUSBAND, I AND OUR GRANDSON WERE DRIVING ON A TOWN STREET AND THE REAR PASSENGER WINDOW GLASS ON THE RIGHT SIDE BROKE AND SHATTERED AND GLASS FLEW ALL OVER THE CAR. THERE WAS A LANDSCAPER ON A LAWN FACING AWAY FROM THE ROAD BUT NO ROCK OR ANYTHING CAME AT THE WINDOW. ON DECEMBER 11, 2019 A TRUCK DROVE BY OUR CAR PARKED IN FRONT OF OUR HOUSE ON A SIDE STREET AND THIS TIME THE REAR PASSENGER WINDOW ON THE LEFT SIDE BROKE AND THE GLASS SHATTERED ALL OVER THE CAR. BOTH OF THESE INCIDENTS SEEMED TO HAPPEN FROM THE FORCE OF THE AIR/WIND PRESSURE. WE BELIEVE THAT THERE IS A DEFECT IN THESE WINDOWS AS THEY SHOULD NOT SHATTER OUT OF NOWHERE LIKE THIS. WE CONTACTED DONALDSONS SUBARU IN SAYVILLE, NY AND WERE TOLD THE REPAIRS ARE NOT COVERED UNDER THE WARRANTY. WE EXPLAINED THAT NOTHING CAUSED THESE WINDOWS TO SHATTER, SO WE SHOULD NOT BE HELD RESPONSIBLE. WE ALSO CALLED THE SUBARU CORPORATE OFFICE AND WERE TOLD IT IS 'ENVIRONMENTAL' SO THEY ARE NOT RESPONSIBLE. WE HAVE NOTICED ONLINE THAT MANY OTHER PEOPLE WITH SUBARU VEHICLES ALSO COMPLAINED OF THIS SAME THING HAPPENING. THIS IS DANGEROUS ESPECIALLY AS WE DRIVE WITH OUR GRANDSON IN THE BACK SEAT. WE BELIEVE THAT THIS IS A SAFETY ISSUE THAT SUBARU SHOULD ADDRESS AND BE HELD RESPONSIBLE FOR. WE HAD THE FIRST WINDOW REPAIRED ON JANUARY 20, 2019 AT THE COST TO US OF $550 DOLLARS. ON FEBRUARY 4, 2019 WE ARE HAVING THE SECOND WINDOW REPAIRED AT THE SAME COST. EVEN IF NOTHING CAN BE DONE AT THIS POINT IN REGARD TO THIS WE WANT IT ON RECORD IN CASE IT HAPPENS AGAIN OR IF IT HAPPENS TO OTHERS AND A PATTERN IS NOTED.
Mfg Campaign: 11306468
Recall Date: Feb 1, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING AND VEHICLE IN MOTION, INTERMITTENTLY THE FOLLOWING INDICATOR/WARNING LIGHTS COME ON, STAY ON, GO OFF, AND COME BACK ON AGAIN WITHOUT ANY PATTERN: THE BSD/RCTA WARNING, THE AUTO START STOP, HILL DESCENT CONTROL, ACCIDENT AVOIDANCE/BRAKING, LANE ASSIST, AND EYESIGHT. ONE OR MORE WARNING/INDICATOR LIGHT COMES ON AND THEN SOMETIMES GOES OFF EVERY TIME I DRIVE. STARTED ON JANUARY 18TH-STILL HAPPENING FEB 1, 2020.. HAPPENS REGARDLESS OF ROAD CONDITION (DRY, WET), TEMPERATURE (VERY COLD, WARM (40 DEGREES), OR SPEED (25 MPH TO 60 MPH). THIS HAS HAPPENED ON HIGHWAY, CITY, RURAL ROADS. THE DRIVER TOUCHES NOTHING AND DOES NOTHING TO BEGIN/END THESE. SOMETIMES THE LIGHTS STAY ON AND THEN WHEN TRIP IS ENDED, VEHICLE TURNED OFF AND RESTARTED, THE LIGHTS REMAIN ON. SOMETIMES NEXT TIME THE VEHICLE IS STARTED, THE LIGHTS ARE OFF. THE LANE ASSIST INDICATOR AND AUTO BRAKING IN PARTICULAR, ARE OF CONCERN. THE LANE ASSIST COMES ON (ON ITS OWN) AND IS WHITE'THEN, WHILE DRIVING, IT TURNS GREEN AND TRIES TO STEER THE CAR OFF TO THE RIGHT 'THE DRIVER HAS TO HOLD ON TIGHT AND FIGHT THE STEERING WHEEL AND CAR. THIS SEEMS VERY UNSAFE. THE DRIVER HAS TRIED TURNING OFF THESE LIGHTS/FUNCTIONS WHEN THEY JUST POP UP'WHILE DRIVING'BUT IF IN HEAVY TRAFFIC, CANNOT ALLOW FOR THESE DISTRACTIONS. IF CLEAR/NO TRAFFIC, DRIVER ATTEMPTS SHUTTING OFF THESE FEATURES BY PRESSING THE BUTTONS WITH THESE ICONS 'ON THE CENTER REAR VIEW MIRROR PANEL OR ON THE LOWER LEFT PANEL BELOW DASHBOARD. SOMETIMES THIS WORKS, SOMETIMES DOESN'T AND THEY REMAIN ON. THE UNEXPECTED NATURE OF WARNING LIGHTS GOING ON AND OFF AND DIFFICULTY CONTROLLING THE STEERING WHEEL ARE REALLY CAUSING CONCERN. IT IS LIKE THE CAR IS POSSESSED. THIS IS A NEW VEHICLE (5 MONTHS). DEALER CONTACTED FOR SERVICE BUT TOLD HAD TO WAIT 3 WEEKS FOR APPOINTMENT. TRYING NOT TO GET IN AN ACCIDENT UNTIL THEN...
Corrective Action:
WHILE DRIVING AND VEHICLE IN MOTION, INTERMITTENTLY THE FOLLOWING INDICATOR/WARNING LIGHTS COME ON, STAY ON, GO OFF, AND COME BACK ON AGAIN WITHOUT ANY PATTERN: THE BSD/RCTA WARNING, THE AUTO START STOP, HILL DESCENT CONTROL, ACCIDENT AVOIDANCE/BRAKING, LANE ASSIST, AND EYESIGHT. ONE OR MORE WARNING/INDICATOR LIGHT COMES ON AND THEN SOMETIMES GOES OFF EVERY TIME I DRIVE. STARTED ON JANUARY 18TH-STILL HAPPENING FEB 1, 2020.. HAPPENS REGARDLESS OF ROAD CONDITION (DRY, WET), TEMPERATURE (VERY COLD, WARM (40 DEGREES), OR SPEED (25 MPH TO 60 MPH). THIS HAS HAPPENED ON HIGHWAY, CITY, RURAL ROADS. THE DRIVER TOUCHES NOTHING AND DOES NOTHING TO BEGIN/END THESE. SOMETIMES THE LIGHTS STAY ON AND THEN WHEN TRIP IS ENDED, VEHICLE TURNED OFF AND RESTARTED, THE LIGHTS REMAIN ON. SOMETIMES NEXT TIME THE VEHICLE IS STARTED, THE LIGHTS ARE OFF. THE LANE ASSIST INDICATOR AND AUTO BRAKING IN PARTICULAR, ARE OF CONCERN. THE LANE ASSIST COMES ON (ON ITS OWN) AND IS WHITE'THEN, WHILE DRIVING, IT TURNS GREEN AND TRIES TO STEER THE CAR OFF TO THE RIGHT 'THE DRIVER HAS TO HOLD ON TIGHT AND FIGHT THE STEERING WHEEL AND CAR. THIS SEEMS VERY UNSAFE. THE DRIVER HAS TRIED TURNING OFF THESE LIGHTS/FUNCTIONS WHEN THEY JUST POP UP'WHILE DRIVING'BUT IF IN HEAVY TRAFFIC, CANNOT ALLOW FOR THESE DISTRACTIONS. IF CLEAR/NO TRAFFIC, DRIVER ATTEMPTS SHUTTING OFF THESE FEATURES BY PRESSING THE BUTTONS WITH THESE ICONS 'ON THE CENTER REAR VIEW MIRROR PANEL OR ON THE LOWER LEFT PANEL BELOW DASHBOARD. SOMETIMES THIS WORKS, SOMETIMES DOESN'T AND THEY REMAIN ON. THE UNEXPECTED NATURE OF WARNING LIGHTS GOING ON AND OFF AND DIFFICULTY CONTROLLING THE STEERING WHEEL ARE REALLY CAUSING CONCERN. IT IS LIKE THE CAR IS POSSESSED. THIS IS A NEW VEHICLE (5 MONTHS). DEALER CONTACTED FOR SERVICE BUT TOLD HAD TO WAIT 3 WEEKS FOR APPOINTMENT. TRYING NOT TO GET IN AN ACCIDENT UNTIL THEN...
Additional Notes:
WHILE DRIVING AND VEHICLE IN MOTION, INTERMITTENTLY THE FOLLOWING INDICATOR/WARNING LIGHTS COME ON, STAY ON, GO OFF, AND COME BACK ON AGAIN WITHOUT ANY PATTERN: THE BSD/RCTA WARNING, THE AUTO START STOP, HILL DESCENT CONTROL, ACCIDENT AVOIDANCE/BRAKING, LANE ASSIST, AND EYESIGHT. ONE OR MORE WARNING/INDICATOR LIGHT COMES ON AND THEN SOMETIMES GOES OFF EVERY TIME I DRIVE. STARTED ON JANUARY 18TH-STILL HAPPENING FEB 1, 2020.. HAPPENS REGARDLESS OF ROAD CONDITION (DRY, WET), TEMPERATURE (VERY COLD, WARM (40 DEGREES), OR SPEED (25 MPH TO 60 MPH). THIS HAS HAPPENED ON HIGHWAY, CITY, RURAL ROADS. THE DRIVER TOUCHES NOTHING AND DOES NOTHING TO BEGIN/END THESE. SOMETIMES THE LIGHTS STAY ON AND THEN WHEN TRIP IS ENDED, VEHICLE TURNED OFF AND RESTARTED, THE LIGHTS REMAIN ON. SOMETIMES NEXT TIME THE VEHICLE IS STARTED, THE LIGHTS ARE OFF. THE LANE ASSIST INDICATOR AND AUTO BRAKING IN PARTICULAR, ARE OF CONCERN. THE LANE ASSIST COMES ON (ON ITS OWN) AND IS WHITE'THEN, WHILE DRIVING, IT TURNS GREEN AND TRIES TO STEER THE CAR OFF TO THE RIGHT 'THE DRIVER HAS TO HOLD ON TIGHT AND FIGHT THE STEERING WHEEL AND CAR. THIS SEEMS VERY UNSAFE. THE DRIVER HAS TRIED TURNING OFF THESE LIGHTS/FUNCTIONS WHEN THEY JUST POP UP'WHILE DRIVING'BUT IF IN HEAVY TRAFFIC, CANNOT ALLOW FOR THESE DISTRACTIONS. IF CLEAR/NO TRAFFIC, DRIVER ATTEMPTS SHUTTING OFF THESE FEATURES BY PRESSING THE BUTTONS WITH THESE ICONS 'ON THE CENTER REAR VIEW MIRROR PANEL OR ON THE LOWER LEFT PANEL BELOW DASHBOARD. SOMETIMES THIS WORKS, SOMETIMES DOESN'T AND THEY REMAIN ON. THE UNEXPECTED NATURE OF WARNING LIGHTS GOING ON AND OFF AND DIFFICULTY CONTROLLING THE STEERING WHEEL ARE REALLY CAUSING CONCERN. IT IS LIKE THE CAR IS POSSESSED. THIS IS A NEW VEHICLE (5 MONTHS). DEALER CONTACTED FOR SERVICE BUT TOLD HAD TO WAIT 3 WEEKS FOR APPOINTMENT. TRYING NOT TO GET IN AN ACCIDENT UNTIL THEN...
Mfg Campaign: 11306471
Recall Date: Feb 1, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD DEVELOPED A FOOT-LONG, SNAKING CRACK ON THE PASSENGER SIDE BOTTOM SPONTANEOUSLY ONE NIGHT WHILE PARKED IN A COVERED CARPORT. NO INCLEMENT WEATHER THAT NIGHT, AND NOTHING ELSE THAT COULD HAVE CAUSED THE DAMAGE.
Corrective Action:
THE WINDSHIELD DEVELOPED A FOOT-LONG, SNAKING CRACK ON THE PASSENGER SIDE BOTTOM SPONTANEOUSLY ONE NIGHT WHILE PARKED IN A COVERED CARPORT. NO INCLEMENT WEATHER THAT NIGHT, AND NOTHING ELSE THAT COULD HAVE CAUSED THE DAMAGE.
Additional Notes:
THE WINDSHIELD DEVELOPED A FOOT-LONG, SNAKING CRACK ON THE PASSENGER SIDE BOTTOM SPONTANEOUSLY ONE NIGHT WHILE PARKED IN A COVERED CARPORT. NO INCLEMENT WEATHER THAT NIGHT, AND NOTHING ELSE THAT COULD HAVE CAUSED THE DAMAGE.
Mfg Campaign: 11301961
Recall Date: Jan 26, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FIRST WINDSHIELD REPLACEMENT OCCURRED 3 MONTHS AFTER PURCHASE DUE TO A SMALL ROCK CHIP, NOW 8"-LONG CRACK HAS SPONTANEOUSLY APPEARED WITH NO KNOWN CAUSE 9 MONTHS LATER.
Corrective Action:
FIRST WINDSHIELD REPLACEMENT OCCURRED 3 MONTHS AFTER PURCHASE DUE TO A SMALL ROCK CHIP, NOW 8"-LONG CRACK HAS SPONTANEOUSLY APPEARED WITH NO KNOWN CAUSE 9 MONTHS LATER.
Additional Notes:
FIRST WINDSHIELD REPLACEMENT OCCURRED 3 MONTHS AFTER PURCHASE DUE TO A SMALL ROCK CHIP, NOW 8"-LONG CRACK HAS SPONTANEOUSLY APPEARED WITH NO KNOWN CAUSE 9 MONTHS LATER.
Mfg Campaign: 11302136
Recall Date: Jan 26, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS PARKED ON A PUBLIC STREET FOR 15' AND FOUND 6 INCH CRACK IN MY WINDSHIELD. I WAS NOT PARKED UNDER ANY TREES AND THE WEATHER WAS CLEAR. THE CRACK STARTED UNDER THE DRIVER SIDE WINDSHIELD WIPER.
Corrective Action:
I WAS PARKED ON A PUBLIC STREET FOR 15' AND FOUND 6 INCH CRACK IN MY WINDSHIELD. I WAS NOT PARKED UNDER ANY TREES AND THE WEATHER WAS CLEAR. THE CRACK STARTED UNDER THE DRIVER SIDE WINDSHIELD WIPER.
Additional Notes:
I WAS PARKED ON A PUBLIC STREET FOR 15' AND FOUND 6 INCH CRACK IN MY WINDSHIELD. I WAS NOT PARKED UNDER ANY TREES AND THE WEATHER WAS CLEAR. THE CRACK STARTED UNDER THE DRIVER SIDE WINDSHIELD WIPER.
Mfg Campaign: 11301856
Recall Date: Jan 25, 2020
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE REAR DOOR ON THE FORRESTER SPORT DOES NOT OPEN. IT FIRST HAPPENED AFTER GOING THROUGH A CAR WASH, THE DOOR DOES NOT OPEN EVEN IF THE CAR IS UNLOCKED. NEITHER BY FOB OR DOOR BUTTON. I HAVE BEEN UNABLE TO RECREATE PROBLEM HOWEVER IT HAPPENED AGAIN AFTER A LIGHT RAIN. DOOR WOULD NOT OPEN. THERE HAVE BEEN SIMILAR CLAIMS ONLINE FOR THE SAME YEAR AND MODEL. ONLY FIX I HAVE IS HOLDING THE DOOR BUTTON UNTIL IT SWITCHES FROM AUTOMATIC TO MANUAL AND IT SEEMS TO RESET IT. HOWEVER THIS ONLY WORKED ONCE OUT OF THE 2 TIMES IT HAS HAPPENED IN THE LAST MONTH.
Corrective Action:
THE REAR DOOR ON THE FORRESTER SPORT DOES NOT OPEN. IT FIRST HAPPENED AFTER GOING THROUGH A CAR WASH, THE DOOR DOES NOT OPEN EVEN IF THE CAR IS UNLOCKED. NEITHER BY FOB OR DOOR BUTTON. I HAVE BEEN UNABLE TO RECREATE PROBLEM HOWEVER IT HAPPENED AGAIN AFTER A LIGHT RAIN. DOOR WOULD NOT OPEN. THERE HAVE BEEN SIMILAR CLAIMS ONLINE FOR THE SAME YEAR AND MODEL. ONLY FIX I HAVE IS HOLDING THE DOOR BUTTON UNTIL IT SWITCHES FROM AUTOMATIC TO MANUAL AND IT SEEMS TO RESET IT. HOWEVER THIS ONLY WORKED ONCE OUT OF THE 2 TIMES IT HAS HAPPENED IN THE LAST MONTH.
Additional Notes:
THE REAR DOOR ON THE FORRESTER SPORT DOES NOT OPEN. IT FIRST HAPPENED AFTER GOING THROUGH A CAR WASH, THE DOOR DOES NOT OPEN EVEN IF THE CAR IS UNLOCKED. NEITHER BY FOB OR DOOR BUTTON. I HAVE BEEN UNABLE TO RECREATE PROBLEM HOWEVER IT HAPPENED AGAIN AFTER A LIGHT RAIN. DOOR WOULD NOT OPEN. THERE HAVE BEEN SIMILAR CLAIMS ONLINE FOR THE SAME YEAR AND MODEL. ONLY FIX I HAVE IS HOLDING THE DOOR BUTTON UNTIL IT SWITCHES FROM AUTOMATIC TO MANUAL AND IT SEEMS TO RESET IT. HOWEVER THIS ONLY WORKED ONCE OUT OF THE 2 TIMES IT HAS HAPPENED IN THE LAST MONTH.
Mfg Campaign: 11300695
Recall Date: Jan 21, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
GOT IN MY CAR, AND NOTICED A GIANT CRACK GOING UP FROM BOTTOM OF DRIVER'S SIDE WINDSHIELD TO MIDDLE. ONCE LOOKING THERE IS A SMALL CHIP AT BASE OF WINDSHIELD
Corrective Action:
GOT IN MY CAR, AND NOTICED A GIANT CRACK GOING UP FROM BOTTOM OF DRIVER'S SIDE WINDSHIELD TO MIDDLE. ONCE LOOKING THERE IS A SMALL CHIP AT BASE OF WINDSHIELD
Additional Notes:
GOT IN MY CAR, AND NOTICED A GIANT CRACK GOING UP FROM BOTTOM OF DRIVER'S SIDE WINDSHIELD TO MIDDLE. ONCE LOOKING THERE IS A SMALL CHIP AT BASE OF WINDSHIELD
Mfg Campaign: 11300101
Recall Date: Jan 17, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED DURING DAY WHILE SITTING IN PARKING LOT AT MY OFFICE. NO H/O INJURY OR ROCK HITTING WINDSHIELD.
Corrective Action:
WINDSHIELD CRACKED DURING DAY WHILE SITTING IN PARKING LOT AT MY OFFICE. NO H/O INJURY OR ROCK HITTING WINDSHIELD.
Additional Notes:
WINDSHIELD CRACKED DURING DAY WHILE SITTING IN PARKING LOT AT MY OFFICE. NO H/O INJURY OR ROCK HITTING WINDSHIELD.
Mfg Campaign: 11299709
Recall Date: Jan 16, 2020
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