Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING FOR THE PAST 8 MONTHS I HAVE HAD 2 CHIPS IN MY WINDSHIELD FROM SMALL UNKNOWN OBJECTS STRIKING THE FRONT WINDSHIELD. BOTH INCIDENTS HAPPENED WHILE DRIVING STRAIGHT AND UNDER 45 MPH. FIRST INCIDENT HAPPENED WHILE ON THE OFF RAMP OF AN INTERSTATE CAUSING A SMALL CHIP. SECOND INCIDENT HAPPENED WHILE ON A STATE ROUTE AND IN THE PASSING LANE. SMALL UNKNOWN OBJECT STRUCK WINDSHIELD CAUSING QUARTER INCH CHIP.
Corrective Action:
WHILE DRIVING FOR THE PAST 8 MONTHS I HAVE HAD 2 CHIPS IN MY WINDSHIELD FROM SMALL UNKNOWN OBJECTS STRIKING THE FRONT WINDSHIELD. BOTH INCIDENTS HAPPENED WHILE DRIVING STRAIGHT AND UNDER 45 MPH. FIRST INCIDENT HAPPENED WHILE ON THE OFF RAMP OF AN INTERSTATE CAUSING A SMALL CHIP. SECOND INCIDENT HAPPENED WHILE ON A STATE ROUTE AND IN THE PASSING LANE. SMALL UNKNOWN OBJECT STRUCK WINDSHIELD CAUSING QUARTER INCH CHIP.
Additional Notes:
WHILE DRIVING FOR THE PAST 8 MONTHS I HAVE HAD 2 CHIPS IN MY WINDSHIELD FROM SMALL UNKNOWN OBJECTS STRIKING THE FRONT WINDSHIELD. BOTH INCIDENTS HAPPENED WHILE DRIVING STRAIGHT AND UNDER 45 MPH. FIRST INCIDENT HAPPENED WHILE ON THE OFF RAMP OF AN INTERSTATE CAUSING A SMALL CHIP. SECOND INCIDENT HAPPENED WHILE ON A STATE ROUTE AND IN THE PASSING LANE. SMALL UNKNOWN OBJECT STRUCK WINDSHIELD CAUSING QUARTER INCH CHIP.
Mfg Campaign: 11290275
Recall Date: Dec 20, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AUTOMATIC REAR LIFT GATE WILL NOT OPEN (WITH EITHER KEY FOB OR INSIDE AUTO RELEASE). BEEPS THREE TIMES AND STILL WILL NOT RELEASE. (THIS STARTED ON 12/15/19). ALSO, LOCKS APPEAR TO HAVE AN ELECTRICAL SHORT (I.E. SOMETIMES THEY WORK, SOMETIMES THEY WON'T). AT TIMES, TOUCHING THE DOOR HANDLE WILL NOT OPEN/LOCK THE DOORS AND UNLOCK MUST BE PRESSED ON FOB INSTEAD. THIS HAS BEEN OCCURRING FOR PAST 5-6 MONTHS. VEHICLE IS STATIONARY FOR ALL ISSUES.
Corrective Action:
AUTOMATIC REAR LIFT GATE WILL NOT OPEN (WITH EITHER KEY FOB OR INSIDE AUTO RELEASE). BEEPS THREE TIMES AND STILL WILL NOT RELEASE. (THIS STARTED ON 12/15/19). ALSO, LOCKS APPEAR TO HAVE AN ELECTRICAL SHORT (I.E. SOMETIMES THEY WORK, SOMETIMES THEY WON'T). AT TIMES, TOUCHING THE DOOR HANDLE WILL NOT OPEN/LOCK THE DOORS AND UNLOCK MUST BE PRESSED ON FOB INSTEAD. THIS HAS BEEN OCCURRING FOR PAST 5-6 MONTHS. VEHICLE IS STATIONARY FOR ALL ISSUES.
Additional Notes:
AUTOMATIC REAR LIFT GATE WILL NOT OPEN (WITH EITHER KEY FOB OR INSIDE AUTO RELEASE). BEEPS THREE TIMES AND STILL WILL NOT RELEASE. (THIS STARTED ON 12/15/19). ALSO, LOCKS APPEAR TO HAVE AN ELECTRICAL SHORT (I.E. SOMETIMES THEY WORK, SOMETIMES THEY WON'T). AT TIMES, TOUCHING THE DOOR HANDLE WILL NOT OPEN/LOCK THE DOORS AND UNLOCK MUST BE PRESSED ON FOB INSTEAD. THIS HAS BEEN OCCURRING FOR PAST 5-6 MONTHS. VEHICLE IS STATIONARY FOR ALL ISSUES.
Mfg Campaign: 11290307
Recall Date: Dec 20, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WIFE AND I WERE RETURNING TO OUR PARKED VEHICLE AND AND THERE WAS AN APPROXIMATE 18 INCH CRACK APPEARING ON THE LOWER DRIVERS SIDE PORTION OF THE WINDSHIELD. NO CRACK OR ANY SIGN OF DAMAGE WAS VISIBLE BEFORE THAT. THE VEHICLE HAD BEEN STATIONARY IN A PARKING LOT.
Corrective Action:
MY WIFE AND I WERE RETURNING TO OUR PARKED VEHICLE AND AND THERE WAS AN APPROXIMATE 18 INCH CRACK APPEARING ON THE LOWER DRIVERS SIDE PORTION OF THE WINDSHIELD. NO CRACK OR ANY SIGN OF DAMAGE WAS VISIBLE BEFORE THAT. THE VEHICLE HAD BEEN STATIONARY IN A PARKING LOT.
Additional Notes:
MY WIFE AND I WERE RETURNING TO OUR PARKED VEHICLE AND AND THERE WAS AN APPROXIMATE 18 INCH CRACK APPEARING ON THE LOWER DRIVERS SIDE PORTION OF THE WINDSHIELD. NO CRACK OR ANY SIGN OF DAMAGE WAS VISIBLE BEFORE THAT. THE VEHICLE HAD BEEN STATIONARY IN A PARKING LOT.
Mfg Campaign: 11290168
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD WAS HIT BY A SMALL ROCK WHILE DRIVING. FROM A CHIP ON THE WINDSHIELD THE CRACK IS NOW ABOUT 1/3 -1/2 OF THE ENTIRE LENGTH OF THE WINDSHIELD, AS IT CONTINUES TO EXPAND. CRACK GREW ABOUT 2IN WHILE SITTING INSIDE MY GARGE OVERNIGHT. CRACK CONTINUES TO EXPAND WHILE CAR IS STATIONARY.
Corrective Action:
WINDSHIELD WAS HIT BY A SMALL ROCK WHILE DRIVING. FROM A CHIP ON THE WINDSHIELD THE CRACK IS NOW ABOUT 1/3 -1/2 OF THE ENTIRE LENGTH OF THE WINDSHIELD, AS IT CONTINUES TO EXPAND. CRACK GREW ABOUT 2IN WHILE SITTING INSIDE MY GARGE OVERNIGHT. CRACK CONTINUES TO EXPAND WHILE CAR IS STATIONARY.
Additional Notes:
WINDSHIELD WAS HIT BY A SMALL ROCK WHILE DRIVING. FROM A CHIP ON THE WINDSHIELD THE CRACK IS NOW ABOUT 1/3 -1/2 OF THE ENTIRE LENGTH OF THE WINDSHIELD, AS IT CONTINUES TO EXPAND. CRACK GREW ABOUT 2IN WHILE SITTING INSIDE MY GARGE OVERNIGHT. CRACK CONTINUES TO EXPAND WHILE CAR IS STATIONARY.
Mfg Campaign: 11289842
Recall Date: Dec 18, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED MY 2019 FORESTER NEW. AFTER 3,500 MILES THE WINDSHIELD CRACKED. I WAS DRIVING ON THE INTERSTATE AND NOTICED THE CRACK IN THE MIDDLE OF THE WINDSHIELD AND QUICKLY SPREADING ACROSS THE WINDSHIELD. ALTHOUGH THE VEHICLE WAS IN MOTION, I DIDN'T HEAR ANYTHING ACTUALLY HIT THE WINDSHIELD. I HAD IT REPLACED WITH ANOTHER SUBARU MANUFACTURED WINDSHIELD JUST AFTER HAVING THE CAR FOR 3 MONTHS. LAST WEEK, A SMALL PEBBLE HIT THE WINDSHIELD WHILE I WAS DRIVING ON THE ENTRANCE RAMP TO I95. THE CRACK SPREAD QUICKLY ACROSS THE WINDSHIELD AND I NOW NEED TO REPLACE A SECOND WINDSHIELD, WHICH IS ONLY 4 MONTHS OLD. WHILE INSURANCE HAS PAID FOR MOST OF THE REPLACEMENT, MY DEDUCTIBLE WAS $500 FOR EACH WINDSHIELD. ANY SAVINGS REALIZED FOR PURCHASING A FUEL EFFICIENT VEHICLE HAS BEEN ERASED WITH THESE UNNECESSARY REPAIRS.
Corrective Action:
I PURCHASED MY 2019 FORESTER NEW. AFTER 3,500 MILES THE WINDSHIELD CRACKED. I WAS DRIVING ON THE INTERSTATE AND NOTICED THE CRACK IN THE MIDDLE OF THE WINDSHIELD AND QUICKLY SPREADING ACROSS THE WINDSHIELD. ALTHOUGH THE VEHICLE WAS IN MOTION, I DIDN'T HEAR ANYTHING ACTUALLY HIT THE WINDSHIELD. I HAD IT REPLACED WITH ANOTHER SUBARU MANUFACTURED WINDSHIELD JUST AFTER HAVING THE CAR FOR 3 MONTHS. LAST WEEK, A SMALL PEBBLE HIT THE WINDSHIELD WHILE I WAS DRIVING ON THE ENTRANCE RAMP TO I95. THE CRACK SPREAD QUICKLY ACROSS THE WINDSHIELD AND I NOW NEED TO REPLACE A SECOND WINDSHIELD, WHICH IS ONLY 4 MONTHS OLD. WHILE INSURANCE HAS PAID FOR MOST OF THE REPLACEMENT, MY DEDUCTIBLE WAS $500 FOR EACH WINDSHIELD. ANY SAVINGS REALIZED FOR PURCHASING A FUEL EFFICIENT VEHICLE HAS BEEN ERASED WITH THESE UNNECESSARY REPAIRS.
Additional Notes:
I PURCHASED MY 2019 FORESTER NEW. AFTER 3,500 MILES THE WINDSHIELD CRACKED. I WAS DRIVING ON THE INTERSTATE AND NOTICED THE CRACK IN THE MIDDLE OF THE WINDSHIELD AND QUICKLY SPREADING ACROSS THE WINDSHIELD. ALTHOUGH THE VEHICLE WAS IN MOTION, I DIDN'T HEAR ANYTHING ACTUALLY HIT THE WINDSHIELD. I HAD IT REPLACED WITH ANOTHER SUBARU MANUFACTURED WINDSHIELD JUST AFTER HAVING THE CAR FOR 3 MONTHS. LAST WEEK, A SMALL PEBBLE HIT THE WINDSHIELD WHILE I WAS DRIVING ON THE ENTRANCE RAMP TO I95. THE CRACK SPREAD QUICKLY ACROSS THE WINDSHIELD AND I NOW NEED TO REPLACE A SECOND WINDSHIELD, WHICH IS ONLY 4 MONTHS OLD. WHILE INSURANCE HAS PAID FOR MOST OF THE REPLACEMENT, MY DEDUCTIBLE WAS $500 FOR EACH WINDSHIELD. ANY SAVINGS REALIZED FOR PURCHASING A FUEL EFFICIENT VEHICLE HAS BEEN ERASED WITH THESE UNNECESSARY REPAIRS.
Mfg Campaign: 11289664
Recall Date: Dec 17, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
STOPPED TO GET GAS AND WHILE WASHING WINDOW NOTICED A 12 INCH CRACK ON WINDSHIELD STARTING FROM REARVIEW MIRROR DOWN. UNSURE WHAT HAS CAUSED THIS CRACK AS WE HAVE ONLY OWNED OUR 2019 FORESTER FOR ABOUT 6 MONTHS.
Corrective Action:
STOPPED TO GET GAS AND WHILE WASHING WINDOW NOTICED A 12 INCH CRACK ON WINDSHIELD STARTING FROM REARVIEW MIRROR DOWN. UNSURE WHAT HAS CAUSED THIS CRACK AS WE HAVE ONLY OWNED OUR 2019 FORESTER FOR ABOUT 6 MONTHS.
Additional Notes:
STOPPED TO GET GAS AND WHILE WASHING WINDOW NOTICED A 12 INCH CRACK ON WINDSHIELD STARTING FROM REARVIEW MIRROR DOWN. UNSURE WHAT HAS CAUSED THIS CRACK AS WE HAVE ONLY OWNED OUR 2019 FORESTER FOR ABOUT 6 MONTHS.
Mfg Campaign: 11289216
Recall Date: Dec 16, 2019
Subaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
FRONT PASSENGER SEAT SHAKES ON UNEVEN SURFACES, WHEREBY APPEARING UNSTABLE AND INAPPROPRIATELY SECURED TO FOUNDATION OF VEHICLE.
Corrective Action:
FRONT PASSENGER SEAT SHAKES ON UNEVEN SURFACES, WHEREBY APPEARING UNSTABLE AND INAPPROPRIATELY SECURED TO FOUNDATION OF VEHICLE.
Additional Notes:
FRONT PASSENGER SEAT SHAKES ON UNEVEN SURFACES, WHEREBY APPEARING UNSTABLE AND INAPPROPRIATELY SECURED TO FOUNDATION OF VEHICLE.
Mfg Campaign: 11289223
Recall Date: Dec 16, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
IN UNDER 8 WEEKS MY WINDSHIELD HAS HAD 3 CHIPS AND FINALLY IT HAS CRACKED TO THE POINT WHERE I HAVE TO HAVE IT REPLACED. AFTER THE 2ND CHIP I REALIZED THIS WAS NOT BAD LUCK BUT FAULTY PRODUCT. I CONTACTED MY DEALER & THE SUBARU FACTORY WITH NO HELP. THE FIRST 3 CHIPS HAPPENED WHEN I WAS DRIVING THE 4TH JUST WARMING UP THE CAR. I UNDERSTAND PEBBLES HIT YOUR WINDSHIELD WHEN DRIVING BUT THE 4TH TIME IT HAPPENED THE CAR WAS STATIONARY
Corrective Action:
IN UNDER 8 WEEKS MY WINDSHIELD HAS HAD 3 CHIPS AND FINALLY IT HAS CRACKED TO THE POINT WHERE I HAVE TO HAVE IT REPLACED. AFTER THE 2ND CHIP I REALIZED THIS WAS NOT BAD LUCK BUT FAULTY PRODUCT. I CONTACTED MY DEALER & THE SUBARU FACTORY WITH NO HELP. THE FIRST 3 CHIPS HAPPENED WHEN I WAS DRIVING THE 4TH JUST WARMING UP THE CAR. I UNDERSTAND PEBBLES HIT YOUR WINDSHIELD WHEN DRIVING BUT THE 4TH TIME IT HAPPENED THE CAR WAS STATIONARY
Additional Notes:
IN UNDER 8 WEEKS MY WINDSHIELD HAS HAD 3 CHIPS AND FINALLY IT HAS CRACKED TO THE POINT WHERE I HAVE TO HAVE IT REPLACED. AFTER THE 2ND CHIP I REALIZED THIS WAS NOT BAD LUCK BUT FAULTY PRODUCT. I CONTACTED MY DEALER & THE SUBARU FACTORY WITH NO HELP. THE FIRST 3 CHIPS HAPPENED WHEN I WAS DRIVING THE 4TH JUST WARMING UP THE CAR. I UNDERSTAND PEBBLES HIT YOUR WINDSHIELD WHEN DRIVING BUT THE 4TH TIME IT HAPPENED THE CAR WAS STATIONARY
Mfg Campaign: 11289024
Recall Date: Dec 14, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A SMALL PEBBLE HIT MY WINDSHIELD ON THE FREEWAY ON THE BOTTOM DRIVER SIDE OF THE WINDSHIELD, THIS NOT ONLY CAUSE A CHIP, BUT ALSO A CRACK OVER 12 INCHES LONG. I HAVE NEVER HAD A WINDSHIELD WITH SUCH A LARGE CRACK FROM SUCH A SMALL CHIP. I SUSPECT THE GLASS IS DEFECTIVE.
Corrective Action:
A SMALL PEBBLE HIT MY WINDSHIELD ON THE FREEWAY ON THE BOTTOM DRIVER SIDE OF THE WINDSHIELD, THIS NOT ONLY CAUSE A CHIP, BUT ALSO A CRACK OVER 12 INCHES LONG. I HAVE NEVER HAD A WINDSHIELD WITH SUCH A LARGE CRACK FROM SUCH A SMALL CHIP. I SUSPECT THE GLASS IS DEFECTIVE.
Additional Notes:
A SMALL PEBBLE HIT MY WINDSHIELD ON THE FREEWAY ON THE BOTTOM DRIVER SIDE OF THE WINDSHIELD, THIS NOT ONLY CAUSE A CHIP, BUT ALSO A CRACK OVER 12 INCHES LONG. I HAVE NEVER HAD A WINDSHIELD WITH SUCH A LARGE CRACK FROM SUCH A SMALL CHIP. I SUSPECT THE GLASS IS DEFECTIVE.
Mfg Campaign: 11288845
Recall Date: Dec 13, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2019 FORESTER PURCHASED 4/19, WINDSHIELD CRACKED SPONTANEOUSLY ON 12/13/19
Corrective Action:
2019 FORESTER PURCHASED 4/19, WINDSHIELD CRACKED SPONTANEOUSLY ON 12/13/19
Additional Notes:
2019 FORESTER PURCHASED 4/19, WINDSHIELD CRACKED SPONTANEOUSLY ON 12/13/19
Mfg Campaign: 11288958
Recall Date: Dec 13, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
JUST AS OTHERS SAID, I WAS DRIVING ON A LOCAL STREET WITHOUT ANY BIG RIG / TRUCK IN SIGHT AND ALL OF A SUDDEN WINDSHIELD GOT A SPOT CRACK, ABOUT PENNY SIZE. CAR IS 2019 SUBARU FORESTER LIMITED.
Corrective Action:
JUST AS OTHERS SAID, I WAS DRIVING ON A LOCAL STREET WITHOUT ANY BIG RIG / TRUCK IN SIGHT AND ALL OF A SUDDEN WINDSHIELD GOT A SPOT CRACK, ABOUT PENNY SIZE. CAR IS 2019 SUBARU FORESTER LIMITED.
Additional Notes:
JUST AS OTHERS SAID, I WAS DRIVING ON A LOCAL STREET WITHOUT ANY BIG RIG / TRUCK IN SIGHT AND ALL OF A SUDDEN WINDSHIELD GOT A SPOT CRACK, ABOUT PENNY SIZE. CAR IS 2019 SUBARU FORESTER LIMITED.
Mfg Campaign: 11288454
Recall Date: Dec 11, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED WHILE DRIVING. SMALL ROCK HIT THE WINDSHIELD AND LEFT A SMALL CRACK THAT SPREAD QUICKLY. REPLACED WINDSHIELD AT SAFELITE. NOW EYESIGHT SYSTEM TURNS OFF FOR NO APPARENT REASON.
Corrective Action:
WINDSHIELD CRACKED WHILE DRIVING. SMALL ROCK HIT THE WINDSHIELD AND LEFT A SMALL CRACK THAT SPREAD QUICKLY. REPLACED WINDSHIELD AT SAFELITE. NOW EYESIGHT SYSTEM TURNS OFF FOR NO APPARENT REASON.
Additional Notes:
WINDSHIELD CRACKED WHILE DRIVING. SMALL ROCK HIT THE WINDSHIELD AND LEFT A SMALL CRACK THAT SPREAD QUICKLY. REPLACED WINDSHIELD AT SAFELITE. NOW EYESIGHT SYSTEM TURNS OFF FOR NO APPARENT REASON.
Mfg Campaign: 11288498
Recall Date: Dec 11, 2019
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
1. WHEN START THE VEHICLE COLD OR WARM, THE ENGINE IS LOUD AND HIGH RPM FOR 60 SECONDS. VEHICLE SHAKES 2. AFTER 60 SECONDS, THE RATTLE/KNOCKING NOISE FROM THE ENGINE KICKS IN AND STAYS ON. THE NOISE OCCURS 90% OF THE NUMBER OF TIMES STARTING THE VEHICLE. 3. HUGE AMOUNT OF WHITE SMOKE FROM TAILPIPE WHEN STARTUP THE ENGINE. SMOKE GRADUALLY REDUCE 4. REAR TAIL GATE DOES NOT OPEN WHEN USING BUTTON ON REMOTE, BUTTON ON THE VEHICLE AND BUTTON RIGHT ON THE TAILGATE.
Corrective Action:
1. WHEN START THE VEHICLE COLD OR WARM, THE ENGINE IS LOUD AND HIGH RPM FOR 60 SECONDS. VEHICLE SHAKES 2. AFTER 60 SECONDS, THE RATTLE/KNOCKING NOISE FROM THE ENGINE KICKS IN AND STAYS ON. THE NOISE OCCURS 90% OF THE NUMBER OF TIMES STARTING THE VEHICLE. 3. HUGE AMOUNT OF WHITE SMOKE FROM TAILPIPE WHEN STARTUP THE ENGINE. SMOKE GRADUALLY REDUCE 4. REAR TAIL GATE DOES NOT OPEN WHEN USING BUTTON ON REMOTE, BUTTON ON THE VEHICLE AND BUTTON RIGHT ON THE TAILGATE.
Additional Notes:
1. WHEN START THE VEHICLE COLD OR WARM, THE ENGINE IS LOUD AND HIGH RPM FOR 60 SECONDS. VEHICLE SHAKES 2. AFTER 60 SECONDS, THE RATTLE/KNOCKING NOISE FROM THE ENGINE KICKS IN AND STAYS ON. THE NOISE OCCURS 90% OF THE NUMBER OF TIMES STARTING THE VEHICLE. 3. HUGE AMOUNT OF WHITE SMOKE FROM TAILPIPE WHEN STARTUP THE ENGINE. SMOKE GRADUALLY REDUCE 4. REAR TAIL GATE DOES NOT OPEN WHEN USING BUTTON ON REMOTE, BUTTON ON THE VEHICLE AND BUTTON RIGHT ON THE TAILGATE.
Mfg Campaign: 11288085
Recall Date: Dec 10, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. WHEN START THE VEHICLE COLD OR WARM, THE ENGINE IS LOUD AND HIGH RPM FOR 60 SECONDS. VEHICLE SHAKES 2. AFTER 60 SECONDS, THE RATTLE/KNOCKING NOISE FROM THE ENGINE KICKS IN AND STAYS ON. THE NOISE OCCURS 90% OF THE NUMBER OF TIMES STARTING THE VEHICLE. 3. HUGE AMOUNT OF WHITE SMOKE FROM TAILPIPE WHEN STARTUP THE ENGINE. SMOKE GRADUALLY REDUCE 4. REAR TAIL GATE DOES NOT OPEN WHEN USING BUTTON ON REMOTE, BUTTON ON THE VEHICLE AND BUTTON RIGHT ON THE TAILGATE.
Corrective Action:
1. WHEN START THE VEHICLE COLD OR WARM, THE ENGINE IS LOUD AND HIGH RPM FOR 60 SECONDS. VEHICLE SHAKES 2. AFTER 60 SECONDS, THE RATTLE/KNOCKING NOISE FROM THE ENGINE KICKS IN AND STAYS ON. THE NOISE OCCURS 90% OF THE NUMBER OF TIMES STARTING THE VEHICLE. 3. HUGE AMOUNT OF WHITE SMOKE FROM TAILPIPE WHEN STARTUP THE ENGINE. SMOKE GRADUALLY REDUCE 4. REAR TAIL GATE DOES NOT OPEN WHEN USING BUTTON ON REMOTE, BUTTON ON THE VEHICLE AND BUTTON RIGHT ON THE TAILGATE.
Additional Notes:
1. WHEN START THE VEHICLE COLD OR WARM, THE ENGINE IS LOUD AND HIGH RPM FOR 60 SECONDS. VEHICLE SHAKES 2. AFTER 60 SECONDS, THE RATTLE/KNOCKING NOISE FROM THE ENGINE KICKS IN AND STAYS ON. THE NOISE OCCURS 90% OF THE NUMBER OF TIMES STARTING THE VEHICLE. 3. HUGE AMOUNT OF WHITE SMOKE FROM TAILPIPE WHEN STARTUP THE ENGINE. SMOKE GRADUALLY REDUCE 4. REAR TAIL GATE DOES NOT OPEN WHEN USING BUTTON ON REMOTE, BUTTON ON THE VEHICLE AND BUTTON RIGHT ON THE TAILGATE.
Mfg Campaign: 11288085
Recall Date: Dec 10, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
RETURNED TO VEHICLE FROM GROCERY STORE,PARKED FAR AWAY FROM OTHER VEHICLES. TEMP WAS 60 + DEGREES OUTSIDE. RETURNED TO CAR 1 + HRS. LATER TEMP DROPPED TO 30 + DEGREES TO 35. WINDSHIELD HAD CRACKED FROM LEFT PLIER MID HEIGHT TO CENTER OF WINDSHIELD REAR VIEW MIRROR HEIGHT. NO OTHER EXPLANATION FOR THE CRACK.
Corrective Action:
RETURNED TO VEHICLE FROM GROCERY STORE,PARKED FAR AWAY FROM OTHER VEHICLES. TEMP WAS 60 + DEGREES OUTSIDE. RETURNED TO CAR 1 + HRS. LATER TEMP DROPPED TO 30 + DEGREES TO 35. WINDSHIELD HAD CRACKED FROM LEFT PLIER MID HEIGHT TO CENTER OF WINDSHIELD REAR VIEW MIRROR HEIGHT. NO OTHER EXPLANATION FOR THE CRACK.
Additional Notes:
RETURNED TO VEHICLE FROM GROCERY STORE,PARKED FAR AWAY FROM OTHER VEHICLES. TEMP WAS 60 + DEGREES OUTSIDE. RETURNED TO CAR 1 + HRS. LATER TEMP DROPPED TO 30 + DEGREES TO 35. WINDSHIELD HAD CRACKED FROM LEFT PLIER MID HEIGHT TO CENTER OF WINDSHIELD REAR VIEW MIRROR HEIGHT. NO OTHER EXPLANATION FOR THE CRACK.
Mfg Campaign: 11288118
Recall Date: Dec 10, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WEATHER DISPLAY WON'T SHOW CITY WHERE I LIVE ( PHILADELPHIA) BUT WILL ONLY SHOW PRINCETON / TRENTON NJ. NO MATTER WHERE I DRIVE( DELAWARE) FOR EXAMPLE IT STILL SHOWS PRINCETON/TRENTON WEATHER. TOOK BACK TO DEALER NUMEROUS TIMES. THEY WIPED OUT ALL SETTINGS ECT. MORE THEN ONCE. SAID IT WAS A SIRIUS XM PROBLEM. THEY
Corrective Action:
WEATHER DISPLAY WON'T SHOW CITY WHERE I LIVE ( PHILADELPHIA) BUT WILL ONLY SHOW PRINCETON / TRENTON NJ. NO MATTER WHERE I DRIVE( DELAWARE) FOR EXAMPLE IT STILL SHOWS PRINCETON/TRENTON WEATHER. TOOK BACK TO DEALER NUMEROUS TIMES. THEY WIPED OUT ALL SETTINGS ECT. MORE THEN ONCE. SAID IT WAS A SIRIUS XM PROBLEM. THEY
Additional Notes:
WEATHER DISPLAY WON'T SHOW CITY WHERE I LIVE ( PHILADELPHIA) BUT WILL ONLY SHOW PRINCETON / TRENTON NJ. NO MATTER WHERE I DRIVE( DELAWARE) FOR EXAMPLE IT STILL SHOWS PRINCETON/TRENTON WEATHER. TOOK BACK TO DEALER NUMEROUS TIMES. THEY WIPED OUT ALL SETTINGS ECT. MORE THEN ONCE. SAID IT WAS A SIRIUS XM PROBLEM. THEY
Mfg Campaign: 11288125
Recall Date: Dec 10, 2019
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2019 SUBARU FORESTER. THE CONTACT STATED THAT ALL THE AUTOMATIC SAFETY FEATURES FAILED ON THE VEHICLE. WHILE DRIVING BETWEEN 50-55 MPH AND CHANGING LANES, THE LANE DEPARTURE WARNING FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BEFORE IT CAUGHT FIRE AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNED A 2019 SUBARU FORESTER. THE CONTACT STATED THAT ALL THE AUTOMATIC SAFETY FEATURES FAILED ON THE VEHICLE. WHILE DRIVING BETWEEN 50-55 MPH AND CHANGING LANES, THE LANE DEPARTURE WARNING FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BEFORE IT CAUGHT FIRE AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNED A 2019 SUBARU FORESTER. THE CONTACT STATED THAT ALL THE AUTOMATIC SAFETY FEATURES FAILED ON THE VEHICLE. WHILE DRIVING BETWEEN 50-55 MPH AND CHANGING LANES, THE LANE DEPARTURE WARNING FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BEFORE IT CAUGHT FIRE AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS UNKNOWN.
Mfg Campaign: 11287979
Recall Date: Dec 9, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNED A 2019 SUBARU FORESTER. THE CONTACT STATED THAT ALL THE AUTOMATIC SAFETY FEATURES FAILED ON THE VEHICLE. WHILE DRIVING BETWEEN 50-55 MPH AND CHANGING LANES, THE LANE DEPARTURE WARNING FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BEFORE IT CAUGHT FIRE AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNED A 2019 SUBARU FORESTER. THE CONTACT STATED THAT ALL THE AUTOMATIC SAFETY FEATURES FAILED ON THE VEHICLE. WHILE DRIVING BETWEEN 50-55 MPH AND CHANGING LANES, THE LANE DEPARTURE WARNING FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BEFORE IT CAUGHT FIRE AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNED A 2019 SUBARU FORESTER. THE CONTACT STATED THAT ALL THE AUTOMATIC SAFETY FEATURES FAILED ON THE VEHICLE. WHILE DRIVING BETWEEN 50-55 MPH AND CHANGING LANES, THE LANE DEPARTURE WARNING FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BEFORE IT CAUGHT FIRE AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS UNKNOWN.
Mfg Campaign: 11287979
Recall Date: Dec 9, 2019
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE
Potential Consequences:
TL* THE CONTACT OWNED A 2019 SUBARU FORESTER. THE CONTACT STATED THAT ALL THE AUTOMATIC SAFETY FEATURES FAILED ON THE VEHICLE. WHILE DRIVING BETWEEN 50-55 MPH AND CHANGING LANES, THE LANE DEPARTURE WARNING FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BEFORE IT CAUGHT FIRE AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNED A 2019 SUBARU FORESTER. THE CONTACT STATED THAT ALL THE AUTOMATIC SAFETY FEATURES FAILED ON THE VEHICLE. WHILE DRIVING BETWEEN 50-55 MPH AND CHANGING LANES, THE LANE DEPARTURE WARNING FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BEFORE IT CAUGHT FIRE AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNED A 2019 SUBARU FORESTER. THE CONTACT STATED THAT ALL THE AUTOMATIC SAFETY FEATURES FAILED ON THE VEHICLE. WHILE DRIVING BETWEEN 50-55 MPH AND CHANGING LANES, THE LANE DEPARTURE WARNING FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BEFORE IT CAUGHT FIRE AND BURNED TO THE GROUND. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS UNKNOWN.
Mfg Campaign: 11287979
Recall Date: Dec 9, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WELL, IT LOOKS LIKE I GOT THE SAME ISSUES AS MANY OTHERS WITH MY FORESTER: DRIVING ON A LOCAL ROAD, GOT SMALL ROCK HIT RIGHT CORNER OF MY WINDSHIELD. NOTHING HAPPENED THEN, NO CRACK, JUS TINY SPOT FROM THE ROCK. PARKED CAR OVERNIGHT INTO THE GARAGE AND DISCOVERED HUGE CRACK IN THE MORNING, ALL WAY FROM THE PASSENGER SIDE TO THE MIDDLE OF THE GLASS. I HAD MANY OTHER ROCKS, BIG AND NOT HIT ME BUT I DID NOT HAVE ANYTHING LIKE THAT. FOR 20 YEARS OF DRIVING MY WINDSHIELD WAS REPLACED ONCE, JUST BECAUSE OF CHIP LOCATION (UNREPAIRED ZONE). THIS IS RIDICULOUS! SUBARU, TAKE AN ACTION ON THIS.
Corrective Action:
WELL, IT LOOKS LIKE I GOT THE SAME ISSUES AS MANY OTHERS WITH MY FORESTER: DRIVING ON A LOCAL ROAD, GOT SMALL ROCK HIT RIGHT CORNER OF MY WINDSHIELD. NOTHING HAPPENED THEN, NO CRACK, JUS TINY SPOT FROM THE ROCK. PARKED CAR OVERNIGHT INTO THE GARAGE AND DISCOVERED HUGE CRACK IN THE MORNING, ALL WAY FROM THE PASSENGER SIDE TO THE MIDDLE OF THE GLASS. I HAD MANY OTHER ROCKS, BIG AND NOT HIT ME BUT I DID NOT HAVE ANYTHING LIKE THAT. FOR 20 YEARS OF DRIVING MY WINDSHIELD WAS REPLACED ONCE, JUST BECAUSE OF CHIP LOCATION (UNREPAIRED ZONE). THIS IS RIDICULOUS! SUBARU, TAKE AN ACTION ON THIS.
Additional Notes:
WELL, IT LOOKS LIKE I GOT THE SAME ISSUES AS MANY OTHERS WITH MY FORESTER: DRIVING ON A LOCAL ROAD, GOT SMALL ROCK HIT RIGHT CORNER OF MY WINDSHIELD. NOTHING HAPPENED THEN, NO CRACK, JUS TINY SPOT FROM THE ROCK. PARKED CAR OVERNIGHT INTO THE GARAGE AND DISCOVERED HUGE CRACK IN THE MORNING, ALL WAY FROM THE PASSENGER SIDE TO THE MIDDLE OF THE GLASS. I HAD MANY OTHER ROCKS, BIG AND NOT HIT ME BUT I DID NOT HAVE ANYTHING LIKE THAT. FOR 20 YEARS OF DRIVING MY WINDSHIELD WAS REPLACED ONCE, JUST BECAUSE OF CHIP LOCATION (UNREPAIRED ZONE). THIS IS RIDICULOUS! SUBARU, TAKE AN ACTION ON THIS.
Mfg Campaign: 11287644
Recall Date: Dec 7, 2019
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