Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ON 2/9/19 ABOUT 5PM AFTER CAR WAS PARKED IN GARAGE FOR ABOUT AN HOUR I NOTICED A LARGE CRACK ON THE WINDSHIELD ABOUT 20 INCHES LONG ON FRONT PASSENGER SIDE. I HAD JUST COME BACK DRIVING ON THE HIGHWAY AND DIDN'T HEAR ANYTHING HIT MY WINDSHIELD NOR DID I NOTICE A CRACK IN MY WINDSHIELD. I HAD THE HEATER AND DEFROST ON ALONG WITH THE WIPERS GOING AT THIS TIME B/C IT WAS RAINING OFF AND ON. THE CRACK LINE WAS NEAR THE HEATING ELEMENT ON THE PASSENGER SIDE WINDSHIELD AND CONTINUED HORIZONTALLY TOWARD THE DRIVER SIDE WINDOW. IT WAS ABOUT 20 INCHES LONG. I BELIEVE THE COMBINATION OF THE WINDSHIELD BEING COLD AND THE HEATING DEFROST MECHANISM BEING TURNED CAUSED THE WINDSHIELD TO CRACK. MY INSURANCE, GEICO, REIMBURSED ME FOR EVERYTHING EXCEPT FOR $50.
Corrective Action:
ON 2/9/19 ABOUT 5PM AFTER CAR WAS PARKED IN GARAGE FOR ABOUT AN HOUR I NOTICED A LARGE CRACK ON THE WINDSHIELD ABOUT 20 INCHES LONG ON FRONT PASSENGER SIDE. I HAD JUST COME BACK DRIVING ON THE HIGHWAY AND DIDN'T HEAR ANYTHING HIT MY WINDSHIELD NOR DID I NOTICE A CRACK IN MY WINDSHIELD. I HAD THE HEATER AND DEFROST ON ALONG WITH THE WIPERS GOING AT THIS TIME B/C IT WAS RAINING OFF AND ON. THE CRACK LINE WAS NEAR THE HEATING ELEMENT ON THE PASSENGER SIDE WINDSHIELD AND CONTINUED HORIZONTALLY TOWARD THE DRIVER SIDE WINDOW. IT WAS ABOUT 20 INCHES LONG. I BELIEVE THE COMBINATION OF THE WINDSHIELD BEING COLD AND THE HEATING DEFROST MECHANISM BEING TURNED CAUSED THE WINDSHIELD TO CRACK. MY INSURANCE, GEICO, REIMBURSED ME FOR EVERYTHING EXCEPT FOR $50.
Additional Notes:
ON 2/9/19 ABOUT 5PM AFTER CAR WAS PARKED IN GARAGE FOR ABOUT AN HOUR I NOTICED A LARGE CRACK ON THE WINDSHIELD ABOUT 20 INCHES LONG ON FRONT PASSENGER SIDE. I HAD JUST COME BACK DRIVING ON THE HIGHWAY AND DIDN'T HEAR ANYTHING HIT MY WINDSHIELD NOR DID I NOTICE A CRACK IN MY WINDSHIELD. I HAD THE HEATER AND DEFROST ON ALONG WITH THE WIPERS GOING AT THIS TIME B/C IT WAS RAINING OFF AND ON. THE CRACK LINE WAS NEAR THE HEATING ELEMENT ON THE PASSENGER SIDE WINDSHIELD AND CONTINUED HORIZONTALLY TOWARD THE DRIVER SIDE WINDOW. IT WAS ABOUT 20 INCHES LONG. I BELIEVE THE COMBINATION OF THE WINDSHIELD BEING COLD AND THE HEATING DEFROST MECHANISM BEING TURNED CAUSED THE WINDSHIELD TO CRACK. MY INSURANCE, GEICO, REIMBURSED ME FOR EVERYTHING EXCEPT FOR $50.
Mfg Campaign: 11271363
Recall Date: Oct 27, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SINCE OWNING CAR SINCE DECEMBER 2018, I HAVE NOTICED INTERMITTENTLY THAT THE REAR HATCH WILL NOT OPEN MANUALLY WHEN I PRESS THE BUTTONS IN THE BACK. ALSO SOMETIMES IT DOES NOT OPEN WHEN I PRESS THE BUTTON ON LEFT SIDE OF DASHBOARD. THERE IS A RELEASE MECHANISM ON THE INSIDE REAR DOOR PANEL BUT IT IS DIFFICULT TO REACH BECAUSE I HAVE TO CRAWL INTO THE REAR OF CAR FROM A SIDE DOOR. I ALSO NEED A METAL TOOL TO OPEN PANEL. I THINK SUBARU NEEDS TO ADD A KEYHOLE ON THE OUTSIDE OF HATCH SO I CAN USE MY KEY TO OPEN IT IN EMERGENCIES.
Corrective Action:
SINCE OWNING CAR SINCE DECEMBER 2018, I HAVE NOTICED INTERMITTENTLY THAT THE REAR HATCH WILL NOT OPEN MANUALLY WHEN I PRESS THE BUTTONS IN THE BACK. ALSO SOMETIMES IT DOES NOT OPEN WHEN I PRESS THE BUTTON ON LEFT SIDE OF DASHBOARD. THERE IS A RELEASE MECHANISM ON THE INSIDE REAR DOOR PANEL BUT IT IS DIFFICULT TO REACH BECAUSE I HAVE TO CRAWL INTO THE REAR OF CAR FROM A SIDE DOOR. I ALSO NEED A METAL TOOL TO OPEN PANEL. I THINK SUBARU NEEDS TO ADD A KEYHOLE ON THE OUTSIDE OF HATCH SO I CAN USE MY KEY TO OPEN IT IN EMERGENCIES.
Additional Notes:
SINCE OWNING CAR SINCE DECEMBER 2018, I HAVE NOTICED INTERMITTENTLY THAT THE REAR HATCH WILL NOT OPEN MANUALLY WHEN I PRESS THE BUTTONS IN THE BACK. ALSO SOMETIMES IT DOES NOT OPEN WHEN I PRESS THE BUTTON ON LEFT SIDE OF DASHBOARD. THERE IS A RELEASE MECHANISM ON THE INSIDE REAR DOOR PANEL BUT IT IS DIFFICULT TO REACH BECAUSE I HAVE TO CRAWL INTO THE REAR OF CAR FROM A SIDE DOOR. I ALSO NEED A METAL TOOL TO OPEN PANEL. I THINK SUBARU NEEDS TO ADD A KEYHOLE ON THE OUTSIDE OF HATCH SO I CAN USE MY KEY TO OPEN IT IN EMERGENCIES.
Mfg Campaign: 11271372
Recall Date: Oct 27, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SINCE OWNING CAR SINCE DECEMBER 2018, I HAVE NOTICED INTERMITTENTLY THAT THE REAR HATCH WILL NOT OPEN MANUALLY WHEN I PRESS THE BUTTONS IN THE BACK. ALSO SOMETIMES IT DOES NOT OPEN WHEN I PRESS THE BUTTON ON LEFT SIDE OF DASHBOARD. THERE IS A RELEASE MECHANISM ON THE INSIDE REAR DOOR PANEL BUT IT IS DIFFICULT TO REACH BECAUSE I HAVE TO CRAWL INTO THE REAR OF CAR FROM A SIDE DOOR. I ALSO NEED A METAL TOOL TO OPEN PANEL. I THINK SUBARU NEEDS TO ADD A KEYHOLE ON THE OUTSIDE OF HATCH SO I CAN USE MY KEY TO OPEN IT IN EMERGENCIES.
Corrective Action:
SINCE OWNING CAR SINCE DECEMBER 2018, I HAVE NOTICED INTERMITTENTLY THAT THE REAR HATCH WILL NOT OPEN MANUALLY WHEN I PRESS THE BUTTONS IN THE BACK. ALSO SOMETIMES IT DOES NOT OPEN WHEN I PRESS THE BUTTON ON LEFT SIDE OF DASHBOARD. THERE IS A RELEASE MECHANISM ON THE INSIDE REAR DOOR PANEL BUT IT IS DIFFICULT TO REACH BECAUSE I HAVE TO CRAWL INTO THE REAR OF CAR FROM A SIDE DOOR. I ALSO NEED A METAL TOOL TO OPEN PANEL. I THINK SUBARU NEEDS TO ADD A KEYHOLE ON THE OUTSIDE OF HATCH SO I CAN USE MY KEY TO OPEN IT IN EMERGENCIES.
Additional Notes:
SINCE OWNING CAR SINCE DECEMBER 2018, I HAVE NOTICED INTERMITTENTLY THAT THE REAR HATCH WILL NOT OPEN MANUALLY WHEN I PRESS THE BUTTONS IN THE BACK. ALSO SOMETIMES IT DOES NOT OPEN WHEN I PRESS THE BUTTON ON LEFT SIDE OF DASHBOARD. THERE IS A RELEASE MECHANISM ON THE INSIDE REAR DOOR PANEL BUT IT IS DIFFICULT TO REACH BECAUSE I HAVE TO CRAWL INTO THE REAR OF CAR FROM A SIDE DOOR. I ALSO NEED A METAL TOOL TO OPEN PANEL. I THINK SUBARU NEEDS TO ADD A KEYHOLE ON THE OUTSIDE OF HATCH SO I CAN USE MY KEY TO OPEN IT IN EMERGENCIES.
Mfg Campaign: 11271372
Recall Date: Oct 27, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
A LARGE CRACK IN THE WINDSHEILD THOUGH THE TOP CENTER , WHERE THE EYESIGHT TECHNOLOGY CENTER IS LOCATED, OCCURRED WITHOUT ANY INCIDENT TO CATALYZE THE CRACKING OF THE GLASS.
Corrective Action:
A LARGE CRACK IN THE WINDSHEILD THOUGH THE TOP CENTER , WHERE THE EYESIGHT TECHNOLOGY CENTER IS LOCATED, OCCURRED WITHOUT ANY INCIDENT TO CATALYZE THE CRACKING OF THE GLASS.
Additional Notes:
A LARGE CRACK IN THE WINDSHEILD THOUGH THE TOP CENTER , WHERE THE EYESIGHT TECHNOLOGY CENTER IS LOCATED, OCCURRED WITHOUT ANY INCIDENT TO CATALYZE THE CRACKING OF THE GLASS.
Mfg Campaign: 11271418
Recall Date: Oct 27, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A LARGE CRACK IN THE WINDSHEILD THOUGH THE TOP CENTER , WHERE THE EYESIGHT TECHNOLOGY CENTER IS LOCATED, OCCURRED WITHOUT ANY INCIDENT TO CATALYZE THE CRACKING OF THE GLASS.
Corrective Action:
A LARGE CRACK IN THE WINDSHEILD THOUGH THE TOP CENTER , WHERE THE EYESIGHT TECHNOLOGY CENTER IS LOCATED, OCCURRED WITHOUT ANY INCIDENT TO CATALYZE THE CRACKING OF THE GLASS.
Additional Notes:
A LARGE CRACK IN THE WINDSHEILD THOUGH THE TOP CENTER , WHERE THE EYESIGHT TECHNOLOGY CENTER IS LOCATED, OCCURRED WITHOUT ANY INCIDENT TO CATALYZE THE CRACKING OF THE GLASS.
Mfg Campaign: 11271418
Recall Date: Oct 27, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THERE ARE ACTUALLY THREE ISSUES WITH THE VEHICLE. THE BIGGEST ISSUE, AND POTENTIALLY THE MOST DANGEROUS, IS THE VEHICLE RANDOMLY SHUTTING ITSELF OFF - NOT STALLING. THE PROBLEM OCCURS MOST OFTEN WHILE STOPPED AT LIGHTS, BUT HAS OCCURRED IN OTHER SITUATIONS AS WELL. ALL FUNCTIONS IN THE VEHICLE STOP, A LOUD, CONTINUOUS BEEP BEGINS AND THE DASH INDICATES AN 'EYE SITE' ERROR. APPARENTLY, WHEN THE EYE SITE FEATURE HAS AN ISSUE, IT RESPONDS BY RENDERING THE ENTIRE VEHICLE INOPERABLE. SO FAR, RETURNING THE VEHICLE TO PARK AND RESTARTING THE VEHICLE RESETS THE FEATURE AND RESTORES FUNCTIONALITY. THE PROBLEM IS, HOWEVER, HAPPENING MORE FREQUENTLY. THE SECOND ISSUE IS A LOUD, RAPID CLICKING SOUND COMING FROM BEHIND THE DRIVER'S SIDE DASH. IT ALSO OCCURS RANDOMLY AND WITH INCREASING FREQUENCY. IT DOES NOT APPEAR TO HINDER FUNCTIONALITY, BUT IT CAN BE INCREDIBLY DISTRACTING. FINALLY, AS OTHERS HAVE REPORTED, THE REAR HATCH ALSO RANDOMLY SHUTS ITSELF OFF AND DOES NOT RESPOND TO PROMPT TO OPEN. SUBARU'S RESPONSE TO THESE ISSUES HAS THUS FAR BEEN THE EQUIVALENT OF A SHOULDER SHRUG.
Corrective Action:
THERE ARE ACTUALLY THREE ISSUES WITH THE VEHICLE. THE BIGGEST ISSUE, AND POTENTIALLY THE MOST DANGEROUS, IS THE VEHICLE RANDOMLY SHUTTING ITSELF OFF - NOT STALLING. THE PROBLEM OCCURS MOST OFTEN WHILE STOPPED AT LIGHTS, BUT HAS OCCURRED IN OTHER SITUATIONS AS WELL. ALL FUNCTIONS IN THE VEHICLE STOP, A LOUD, CONTINUOUS BEEP BEGINS AND THE DASH INDICATES AN 'EYE SITE' ERROR. APPARENTLY, WHEN THE EYE SITE FEATURE HAS AN ISSUE, IT RESPONDS BY RENDERING THE ENTIRE VEHICLE INOPERABLE. SO FAR, RETURNING THE VEHICLE TO PARK AND RESTARTING THE VEHICLE RESETS THE FEATURE AND RESTORES FUNCTIONALITY. THE PROBLEM IS, HOWEVER, HAPPENING MORE FREQUENTLY. THE SECOND ISSUE IS A LOUD, RAPID CLICKING SOUND COMING FROM BEHIND THE DRIVER'S SIDE DASH. IT ALSO OCCURS RANDOMLY AND WITH INCREASING FREQUENCY. IT DOES NOT APPEAR TO HINDER FUNCTIONALITY, BUT IT CAN BE INCREDIBLY DISTRACTING. FINALLY, AS OTHERS HAVE REPORTED, THE REAR HATCH ALSO RANDOMLY SHUTS ITSELF OFF AND DOES NOT RESPOND TO PROMPT TO OPEN. SUBARU'S RESPONSE TO THESE ISSUES HAS THUS FAR BEEN THE EQUIVALENT OF A SHOULDER SHRUG.
Additional Notes:
THERE ARE ACTUALLY THREE ISSUES WITH THE VEHICLE. THE BIGGEST ISSUE, AND POTENTIALLY THE MOST DANGEROUS, IS THE VEHICLE RANDOMLY SHUTTING ITSELF OFF - NOT STALLING. THE PROBLEM OCCURS MOST OFTEN WHILE STOPPED AT LIGHTS, BUT HAS OCCURRED IN OTHER SITUATIONS AS WELL. ALL FUNCTIONS IN THE VEHICLE STOP, A LOUD, CONTINUOUS BEEP BEGINS AND THE DASH INDICATES AN 'EYE SITE' ERROR. APPARENTLY, WHEN THE EYE SITE FEATURE HAS AN ISSUE, IT RESPONDS BY RENDERING THE ENTIRE VEHICLE INOPERABLE. SO FAR, RETURNING THE VEHICLE TO PARK AND RESTARTING THE VEHICLE RESETS THE FEATURE AND RESTORES FUNCTIONALITY. THE PROBLEM IS, HOWEVER, HAPPENING MORE FREQUENTLY. THE SECOND ISSUE IS A LOUD, RAPID CLICKING SOUND COMING FROM BEHIND THE DRIVER'S SIDE DASH. IT ALSO OCCURS RANDOMLY AND WITH INCREASING FREQUENCY. IT DOES NOT APPEAR TO HINDER FUNCTIONALITY, BUT IT CAN BE INCREDIBLY DISTRACTING. FINALLY, AS OTHERS HAVE REPORTED, THE REAR HATCH ALSO RANDOMLY SHUTS ITSELF OFF AND DOES NOT RESPOND TO PROMPT TO OPEN. SUBARU'S RESPONSE TO THESE ISSUES HAS THUS FAR BEEN THE EQUIVALENT OF A SHOULDER SHRUG.
Mfg Campaign: 11270984
Recall Date: Oct 25, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE ARE ACTUALLY THREE ISSUES WITH THE VEHICLE. THE BIGGEST ISSUE, AND POTENTIALLY THE MOST DANGEROUS, IS THE VEHICLE RANDOMLY SHUTTING ITSELF OFF - NOT STALLING. THE PROBLEM OCCURS MOST OFTEN WHILE STOPPED AT LIGHTS, BUT HAS OCCURRED IN OTHER SITUATIONS AS WELL. ALL FUNCTIONS IN THE VEHICLE STOP, A LOUD, CONTINUOUS BEEP BEGINS AND THE DASH INDICATES AN 'EYE SITE' ERROR. APPARENTLY, WHEN THE EYE SITE FEATURE HAS AN ISSUE, IT RESPONDS BY RENDERING THE ENTIRE VEHICLE INOPERABLE. SO FAR, RETURNING THE VEHICLE TO PARK AND RESTARTING THE VEHICLE RESETS THE FEATURE AND RESTORES FUNCTIONALITY. THE PROBLEM IS, HOWEVER, HAPPENING MORE FREQUENTLY. THE SECOND ISSUE IS A LOUD, RAPID CLICKING SOUND COMING FROM BEHIND THE DRIVER'S SIDE DASH. IT ALSO OCCURS RANDOMLY AND WITH INCREASING FREQUENCY. IT DOES NOT APPEAR TO HINDER FUNCTIONALITY, BUT IT CAN BE INCREDIBLY DISTRACTING. FINALLY, AS OTHERS HAVE REPORTED, THE REAR HATCH ALSO RANDOMLY SHUTS ITSELF OFF AND DOES NOT RESPOND TO PROMPT TO OPEN. SUBARU'S RESPONSE TO THESE ISSUES HAS THUS FAR BEEN THE EQUIVALENT OF A SHOULDER SHRUG.
Corrective Action:
THERE ARE ACTUALLY THREE ISSUES WITH THE VEHICLE. THE BIGGEST ISSUE, AND POTENTIALLY THE MOST DANGEROUS, IS THE VEHICLE RANDOMLY SHUTTING ITSELF OFF - NOT STALLING. THE PROBLEM OCCURS MOST OFTEN WHILE STOPPED AT LIGHTS, BUT HAS OCCURRED IN OTHER SITUATIONS AS WELL. ALL FUNCTIONS IN THE VEHICLE STOP, A LOUD, CONTINUOUS BEEP BEGINS AND THE DASH INDICATES AN 'EYE SITE' ERROR. APPARENTLY, WHEN THE EYE SITE FEATURE HAS AN ISSUE, IT RESPONDS BY RENDERING THE ENTIRE VEHICLE INOPERABLE. SO FAR, RETURNING THE VEHICLE TO PARK AND RESTARTING THE VEHICLE RESETS THE FEATURE AND RESTORES FUNCTIONALITY. THE PROBLEM IS, HOWEVER, HAPPENING MORE FREQUENTLY. THE SECOND ISSUE IS A LOUD, RAPID CLICKING SOUND COMING FROM BEHIND THE DRIVER'S SIDE DASH. IT ALSO OCCURS RANDOMLY AND WITH INCREASING FREQUENCY. IT DOES NOT APPEAR TO HINDER FUNCTIONALITY, BUT IT CAN BE INCREDIBLY DISTRACTING. FINALLY, AS OTHERS HAVE REPORTED, THE REAR HATCH ALSO RANDOMLY SHUTS ITSELF OFF AND DOES NOT RESPOND TO PROMPT TO OPEN. SUBARU'S RESPONSE TO THESE ISSUES HAS THUS FAR BEEN THE EQUIVALENT OF A SHOULDER SHRUG.
Additional Notes:
THERE ARE ACTUALLY THREE ISSUES WITH THE VEHICLE. THE BIGGEST ISSUE, AND POTENTIALLY THE MOST DANGEROUS, IS THE VEHICLE RANDOMLY SHUTTING ITSELF OFF - NOT STALLING. THE PROBLEM OCCURS MOST OFTEN WHILE STOPPED AT LIGHTS, BUT HAS OCCURRED IN OTHER SITUATIONS AS WELL. ALL FUNCTIONS IN THE VEHICLE STOP, A LOUD, CONTINUOUS BEEP BEGINS AND THE DASH INDICATES AN 'EYE SITE' ERROR. APPARENTLY, WHEN THE EYE SITE FEATURE HAS AN ISSUE, IT RESPONDS BY RENDERING THE ENTIRE VEHICLE INOPERABLE. SO FAR, RETURNING THE VEHICLE TO PARK AND RESTARTING THE VEHICLE RESETS THE FEATURE AND RESTORES FUNCTIONALITY. THE PROBLEM IS, HOWEVER, HAPPENING MORE FREQUENTLY. THE SECOND ISSUE IS A LOUD, RAPID CLICKING SOUND COMING FROM BEHIND THE DRIVER'S SIDE DASH. IT ALSO OCCURS RANDOMLY AND WITH INCREASING FREQUENCY. IT DOES NOT APPEAR TO HINDER FUNCTIONALITY, BUT IT CAN BE INCREDIBLY DISTRACTING. FINALLY, AS OTHERS HAVE REPORTED, THE REAR HATCH ALSO RANDOMLY SHUTS ITSELF OFF AND DOES NOT RESPOND TO PROMPT TO OPEN. SUBARU'S RESPONSE TO THESE ISSUES HAS THUS FAR BEEN THE EQUIVALENT OF A SHOULDER SHRUG.
Mfg Campaign: 11270984
Recall Date: Oct 25, 2019
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. WHILE TRAVELING 20 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO GREGORIS SUBARU (575 W MERRICK RD, VALLEY STREAM, NY 11580, (516) 825-8700) WHERE IT WAS DETERMINED THAT THE WIRING HARNESS SEPARATED FROM THE STARTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL SUBARU DEALER. THE DEALER WAS INFORMED BY THE MANUFACTURER TO CONTACT THEM IF ANY FURTHER DEFECTS OCCURRED. THE FAILURE MILEAGE WAS 996. *LN*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. WHILE TRAVELING 20 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO GREGORIS SUBARU (575 W MERRICK RD, VALLEY STREAM, NY 11580, (516) 825-8700) WHERE IT WAS DETERMINED THAT THE WIRING HARNESS SEPARATED FROM THE STARTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL SUBARU DEALER. THE DEALER WAS INFORMED BY THE MANUFACTURER TO CONTACT THEM IF ANY FURTHER DEFECTS OCCURRED. THE FAILURE MILEAGE WAS 996. *LN*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. WHILE TRAVELING 20 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO GREGORIS SUBARU (575 W MERRICK RD, VALLEY STREAM, NY 11580, (516) 825-8700) WHERE IT WAS DETERMINED THAT THE WIRING HARNESS SEPARATED FROM THE STARTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL SUBARU DEALER. THE DEALER WAS INFORMED BY THE MANUFACTURER TO CONTACT THEM IF ANY FURTHER DEFECTS OCCURRED. THE FAILURE MILEAGE WAS 996. *LN*JB
Mfg Campaign: 11270696
Recall Date: Oct 24, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MOON ROOF WILL RANDOMLY FAIL TO CLOSE WHEN PRESSING THE "CLOSE" BUTTON. NEED TO TURN THE IGNITION OFF AND THEN RE-START THE VEHICLE AGAIN BEFORE THE BUTTON/MOON ROOF WILL OPERATE AGAIN. IT ALREADY HAPPENED THREE TIMES SINCE SEPTEMEBER 7, 2019.
Corrective Action:
MOON ROOF WILL RANDOMLY FAIL TO CLOSE WHEN PRESSING THE "CLOSE" BUTTON. NEED TO TURN THE IGNITION OFF AND THEN RE-START THE VEHICLE AGAIN BEFORE THE BUTTON/MOON ROOF WILL OPERATE AGAIN. IT ALREADY HAPPENED THREE TIMES SINCE SEPTEMEBER 7, 2019.
Additional Notes:
MOON ROOF WILL RANDOMLY FAIL TO CLOSE WHEN PRESSING THE "CLOSE" BUTTON. NEED TO TURN THE IGNITION OFF AND THEN RE-START THE VEHICLE AGAIN BEFORE THE BUTTON/MOON ROOF WILL OPERATE AGAIN. IT ALREADY HAPPENED THREE TIMES SINCE SEPTEMEBER 7, 2019.
Mfg Campaign: 11270724
Recall Date: Oct 24, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR HATCH WILL NOT OPEN USING REMOTE OR BUTTON ON DASHBOARD OR BUTTON ON DOOR. THIS HAPPENED WHEN I WAS PARKED AT GROCERY STORE. TRIED AGAIN AT HOME AND STILL NOT WORKING.
Corrective Action:
REAR HATCH WILL NOT OPEN USING REMOTE OR BUTTON ON DASHBOARD OR BUTTON ON DOOR. THIS HAPPENED WHEN I WAS PARKED AT GROCERY STORE. TRIED AGAIN AT HOME AND STILL NOT WORKING.
Additional Notes:
REAR HATCH WILL NOT OPEN USING REMOTE OR BUTTON ON DASHBOARD OR BUTTON ON DOOR. THIS HAPPENED WHEN I WAS PARKED AT GROCERY STORE. TRIED AGAIN AT HOME AND STILL NOT WORKING.
Mfg Campaign: 11270510
Recall Date: Oct 23, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WE WERE DRIVING ON A PAVED ROAD WITH NO OTHER CARS AROUND AND THE WINDSHIELD SPONTANEOUSLY DEVELOPED A 12 INCH CRACK COMING UP FROM VERY LOW ON THE DRIVERS SIDE OF THE WINDSHIELD. IT WAS APPROXIMATELY 65 DEGREES OUTSIDE AND WE DID NOT HAVE EITHER THE HEATER OR A/C RUNNING. OVER THE NEXT 24 HOURS THE CRACK INCREASED TO ABOUT 24 INCHES. ON CLOSE EXAMINATION I DID SEE AN EXTREMELY SMALL 'STAR' WHERE THE CRACK STARTED. I DO REMEMBER HAVING A PEBBLE HIT THE WINDSHIELD OVER A MONTH AGO BUT I COULD NOT SEE ANY DAMAGE AT THE TIME. I SUPPOSE IT'S POSSIBLE THAT'S WHAT CAUSED THE TINY CHIP. I HAVE RECEIVED STONE CHIPS WITH OTHER CARS BUT NEVER HAD ONE PROGRESS INTO A MAJOR CRACK LIKE THIS BEFORE.
Corrective Action:
WE WERE DRIVING ON A PAVED ROAD WITH NO OTHER CARS AROUND AND THE WINDSHIELD SPONTANEOUSLY DEVELOPED A 12 INCH CRACK COMING UP FROM VERY LOW ON THE DRIVERS SIDE OF THE WINDSHIELD. IT WAS APPROXIMATELY 65 DEGREES OUTSIDE AND WE DID NOT HAVE EITHER THE HEATER OR A/C RUNNING. OVER THE NEXT 24 HOURS THE CRACK INCREASED TO ABOUT 24 INCHES. ON CLOSE EXAMINATION I DID SEE AN EXTREMELY SMALL 'STAR' WHERE THE CRACK STARTED. I DO REMEMBER HAVING A PEBBLE HIT THE WINDSHIELD OVER A MONTH AGO BUT I COULD NOT SEE ANY DAMAGE AT THE TIME. I SUPPOSE IT'S POSSIBLE THAT'S WHAT CAUSED THE TINY CHIP. I HAVE RECEIVED STONE CHIPS WITH OTHER CARS BUT NEVER HAD ONE PROGRESS INTO A MAJOR CRACK LIKE THIS BEFORE.
Additional Notes:
WE WERE DRIVING ON A PAVED ROAD WITH NO OTHER CARS AROUND AND THE WINDSHIELD SPONTANEOUSLY DEVELOPED A 12 INCH CRACK COMING UP FROM VERY LOW ON THE DRIVERS SIDE OF THE WINDSHIELD. IT WAS APPROXIMATELY 65 DEGREES OUTSIDE AND WE DID NOT HAVE EITHER THE HEATER OR A/C RUNNING. OVER THE NEXT 24 HOURS THE CRACK INCREASED TO ABOUT 24 INCHES. ON CLOSE EXAMINATION I DID SEE AN EXTREMELY SMALL 'STAR' WHERE THE CRACK STARTED. I DO REMEMBER HAVING A PEBBLE HIT THE WINDSHIELD OVER A MONTH AGO BUT I COULD NOT SEE ANY DAMAGE AT THE TIME. I SUPPOSE IT'S POSSIBLE THAT'S WHAT CAUSED THE TINY CHIP. I HAVE RECEIVED STONE CHIPS WITH OTHER CARS BUT NEVER HAD ONE PROGRESS INTO A MAJOR CRACK LIKE THIS BEFORE.
Mfg Campaign: 11270172
Recall Date: Oct 22, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
VEHICLE WAS STATIONARY IN MY GARAGE. AMBIENT WAS ABOUT 65 DEGREES F. I WAS ATTEMPTING TO REPLACE THE PASSENGER WIPER BLADE. I ACCIDENTALLY DROPPED THE WIPER ARM WHICH STRUCK THE WINDSHIELD WITHOUT THE BLADE. THE RESULT WAS AN IMMEDIATE CRACK OVER 12" LONG. VEHICLE HAS APPROXIMATELY 16,500 MILES. I HAVE OWNED IT FOR LESS THAN 1000 MILES.
Corrective Action:
VEHICLE WAS STATIONARY IN MY GARAGE. AMBIENT WAS ABOUT 65 DEGREES F. I WAS ATTEMPTING TO REPLACE THE PASSENGER WIPER BLADE. I ACCIDENTALLY DROPPED THE WIPER ARM WHICH STRUCK THE WINDSHIELD WITHOUT THE BLADE. THE RESULT WAS AN IMMEDIATE CRACK OVER 12" LONG. VEHICLE HAS APPROXIMATELY 16,500 MILES. I HAVE OWNED IT FOR LESS THAN 1000 MILES.
Additional Notes:
VEHICLE WAS STATIONARY IN MY GARAGE. AMBIENT WAS ABOUT 65 DEGREES F. I WAS ATTEMPTING TO REPLACE THE PASSENGER WIPER BLADE. I ACCIDENTALLY DROPPED THE WIPER ARM WHICH STRUCK THE WINDSHIELD WITHOUT THE BLADE. THE RESULT WAS AN IMMEDIATE CRACK OVER 12" LONG. VEHICLE HAS APPROXIMATELY 16,500 MILES. I HAVE OWNED IT FOR LESS THAN 1000 MILES.
Mfg Campaign: 11270304
Recall Date: Oct 22, 2019
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY SON'S NEW 2019 SUBARU FORESTER TOURING BURNED TO A CRISP (TOTAL) ON SATURDAY, 10/19 IN I-95 NEAR NEW ROCHELLE, NY. VEHICLE WAS IN THE LEFT LANE AND THE CAR IN FRONT STOPPED AND THEY HIT IT, THEN THEY WERE HIT IN THE BACK, TOO. THEIR CAR BURNED BUT THE CAR IN FRONT AND BEHIND DID NOT. THE CAR IN FRONT WAS EVEN ABLE TO MOVE INDICATING NOTHING WRONG WITH ITS GAS TANK.
Corrective Action:
MY SON'S NEW 2019 SUBARU FORESTER TOURING BURNED TO A CRISP (TOTAL) ON SATURDAY, 10/19 IN I-95 NEAR NEW ROCHELLE, NY. VEHICLE WAS IN THE LEFT LANE AND THE CAR IN FRONT STOPPED AND THEY HIT IT, THEN THEY WERE HIT IN THE BACK, TOO. THEIR CAR BURNED BUT THE CAR IN FRONT AND BEHIND DID NOT. THE CAR IN FRONT WAS EVEN ABLE TO MOVE INDICATING NOTHING WRONG WITH ITS GAS TANK.
Additional Notes:
MY SON'S NEW 2019 SUBARU FORESTER TOURING BURNED TO A CRISP (TOTAL) ON SATURDAY, 10/19 IN I-95 NEAR NEW ROCHELLE, NY. VEHICLE WAS IN THE LEFT LANE AND THE CAR IN FRONT STOPPED AND THEY HIT IT, THEN THEY WERE HIT IN THE BACK, TOO. THEIR CAR BURNED BUT THE CAR IN FRONT AND BEHIND DID NOT. THE CAR IN FRONT WAS EVEN ABLE TO MOVE INDICATING NOTHING WRONG WITH ITS GAS TANK.
Mfg Campaign: 11269863
Recall Date: Oct 21, 2019
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY SON'S NEW 2019 SUBARU FORESTER TOURING BURNED TO A CRISP (TOTAL) ON SATURDAY, 10/19 IN I-95 NEAR NEW ROCHELLE, NY. VEHICLE WAS IN THE LEFT LANE AND THE CAR IN FRONT STOPPED AND THEY HIT IT, THEN THEY WERE HIT IN THE BACK, TOO. THEIR CAR BURNED BUT THE CAR IN FRONT AND BEHIND DID NOT. THE CAR IN FRONT WAS EVEN ABLE TO MOVE INDICATING NOTHING WRONG WITH ITS GAS TANK.
Corrective Action:
MY SON'S NEW 2019 SUBARU FORESTER TOURING BURNED TO A CRISP (TOTAL) ON SATURDAY, 10/19 IN I-95 NEAR NEW ROCHELLE, NY. VEHICLE WAS IN THE LEFT LANE AND THE CAR IN FRONT STOPPED AND THEY HIT IT, THEN THEY WERE HIT IN THE BACK, TOO. THEIR CAR BURNED BUT THE CAR IN FRONT AND BEHIND DID NOT. THE CAR IN FRONT WAS EVEN ABLE TO MOVE INDICATING NOTHING WRONG WITH ITS GAS TANK.
Additional Notes:
MY SON'S NEW 2019 SUBARU FORESTER TOURING BURNED TO A CRISP (TOTAL) ON SATURDAY, 10/19 IN I-95 NEAR NEW ROCHELLE, NY. VEHICLE WAS IN THE LEFT LANE AND THE CAR IN FRONT STOPPED AND THEY HIT IT, THEN THEY WERE HIT IN THE BACK, TOO. THEIR CAR BURNED BUT THE CAR IN FRONT AND BEHIND DID NOT. THE CAR IN FRONT WAS EVEN ABLE TO MOVE INDICATING NOTHING WRONG WITH ITS GAS TANK.
Mfg Campaign: 11269863
Recall Date: Oct 21, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THERE HAD BEEN A SQUEAKING / CRACKLING NOISE COMING FROM THE AREA WHERE THE DASH MEETS THE WINDSHIELD. THIS NOISE ONLY OCCURRED WHEN IT WAS VERY HOT OUTSIDE 85 DEGREES OR MORE. WHILE I WAS DRIVING DOWN THE ROAD WITH NO CARS IN FRONT OF ME THE WINDSHIELD CRACKED FROM THE BOTTOM UP. THE CRACK STARTING WHERE THE NOISE WAS COMING FROM. I HAVE FULL GLASS COVERAGE SO I DIDN'T THINK MUCH ABOUT IT. SINCE THEN I'VE HEARD ABOUT A POSSIBLE FAULTY WINDSHIELD IN THE 19 FORESTERS. IF IT HAPPENS AGAIN I'LL BE GOING TO SUBARU FOR A REPLACEMENT. THIS MATTER NEEDS TO BE LOOKED INTO AS THE CAR ONLY HAD 5,000 MILES ON IT AT THE TIME OF THE INCIDENT.
Corrective Action:
THERE HAD BEEN A SQUEAKING / CRACKLING NOISE COMING FROM THE AREA WHERE THE DASH MEETS THE WINDSHIELD. THIS NOISE ONLY OCCURRED WHEN IT WAS VERY HOT OUTSIDE 85 DEGREES OR MORE. WHILE I WAS DRIVING DOWN THE ROAD WITH NO CARS IN FRONT OF ME THE WINDSHIELD CRACKED FROM THE BOTTOM UP. THE CRACK STARTING WHERE THE NOISE WAS COMING FROM. I HAVE FULL GLASS COVERAGE SO I DIDN'T THINK MUCH ABOUT IT. SINCE THEN I'VE HEARD ABOUT A POSSIBLE FAULTY WINDSHIELD IN THE 19 FORESTERS. IF IT HAPPENS AGAIN I'LL BE GOING TO SUBARU FOR A REPLACEMENT. THIS MATTER NEEDS TO BE LOOKED INTO AS THE CAR ONLY HAD 5,000 MILES ON IT AT THE TIME OF THE INCIDENT.
Additional Notes:
THERE HAD BEEN A SQUEAKING / CRACKLING NOISE COMING FROM THE AREA WHERE THE DASH MEETS THE WINDSHIELD. THIS NOISE ONLY OCCURRED WHEN IT WAS VERY HOT OUTSIDE 85 DEGREES OR MORE. WHILE I WAS DRIVING DOWN THE ROAD WITH NO CARS IN FRONT OF ME THE WINDSHIELD CRACKED FROM THE BOTTOM UP. THE CRACK STARTING WHERE THE NOISE WAS COMING FROM. I HAVE FULL GLASS COVERAGE SO I DIDN'T THINK MUCH ABOUT IT. SINCE THEN I'VE HEARD ABOUT A POSSIBLE FAULTY WINDSHIELD IN THE 19 FORESTERS. IF IT HAPPENS AGAIN I'LL BE GOING TO SUBARU FOR A REPLACEMENT. THIS MATTER NEEDS TO BE LOOKED INTO AS THE CAR ONLY HAD 5,000 MILES ON IT AT THE TIME OF THE INCIDENT.
Mfg Campaign: 11269413
Recall Date: Oct 18, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED WHILE DRIVING ON HIGHWAY
Corrective Action:
WINDSHIELD CRACKED WHILE DRIVING ON HIGHWAY
Additional Notes:
WINDSHIELD CRACKED WHILE DRIVING ON HIGHWAY
Mfg Campaign: 11268478
Recall Date: Oct 15, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I PURCHASED A 2019 SUBARU FORESTER IN MID-JULY AND HAVE HAD TO REPLACE TWO WINDSHIELDS DUE TO CRACKING. THE FIRST REPLACEMENT WAS IN SEPTEMBER DUE TO A ROCK HITTING THE WINDSHIELD ON THE FAR RIGHT PASSENGER SIDE. THE CHIP QUICKLY DEVELOPED INTO AN 18' CRACK. I NOTICED A SECOND CRACK YESTERDAY WHICH ORIGINATED BEHIND THE WIPER BLADE IN THE BOTTOM CENTER OF THE WINDSHIELD THAT EXTENDS ON A 16' ARCH IN THE SAME DIRECTION OF THE WIPER BLADE MOTION. THERE IS VERY SMALL CHIP, LOCATED BEHIND THE METAL PORTION OF THE WIPER BLADE FROM A ROCK THAT MUST HAVE FALLEN OUT OF THE SKY. I WAS TRAVELING IN THE VEHICLE ON M55 BETWEEN LAKE CITY AND CADILLAC ON PAVED ROADS BUT HAD STARTED OUT THE MORNING IN MARQUETTE, MI WHERE THE TEMPERATURES WHERE IN THE 30S WITH A RAIN/SNOW MIX. I DID NOT HEAR ANY ROCK HIT THE WINDSHIELD.
Corrective Action:
I PURCHASED A 2019 SUBARU FORESTER IN MID-JULY AND HAVE HAD TO REPLACE TWO WINDSHIELDS DUE TO CRACKING. THE FIRST REPLACEMENT WAS IN SEPTEMBER DUE TO A ROCK HITTING THE WINDSHIELD ON THE FAR RIGHT PASSENGER SIDE. THE CHIP QUICKLY DEVELOPED INTO AN 18' CRACK. I NOTICED A SECOND CRACK YESTERDAY WHICH ORIGINATED BEHIND THE WIPER BLADE IN THE BOTTOM CENTER OF THE WINDSHIELD THAT EXTENDS ON A 16' ARCH IN THE SAME DIRECTION OF THE WIPER BLADE MOTION. THERE IS VERY SMALL CHIP, LOCATED BEHIND THE METAL PORTION OF THE WIPER BLADE FROM A ROCK THAT MUST HAVE FALLEN OUT OF THE SKY. I WAS TRAVELING IN THE VEHICLE ON M55 BETWEEN LAKE CITY AND CADILLAC ON PAVED ROADS BUT HAD STARTED OUT THE MORNING IN MARQUETTE, MI WHERE THE TEMPERATURES WHERE IN THE 30S WITH A RAIN/SNOW MIX. I DID NOT HEAR ANY ROCK HIT THE WINDSHIELD.
Additional Notes:
I PURCHASED A 2019 SUBARU FORESTER IN MID-JULY AND HAVE HAD TO REPLACE TWO WINDSHIELDS DUE TO CRACKING. THE FIRST REPLACEMENT WAS IN SEPTEMBER DUE TO A ROCK HITTING THE WINDSHIELD ON THE FAR RIGHT PASSENGER SIDE. THE CHIP QUICKLY DEVELOPED INTO AN 18' CRACK. I NOTICED A SECOND CRACK YESTERDAY WHICH ORIGINATED BEHIND THE WIPER BLADE IN THE BOTTOM CENTER OF THE WINDSHIELD THAT EXTENDS ON A 16' ARCH IN THE SAME DIRECTION OF THE WIPER BLADE MOTION. THERE IS VERY SMALL CHIP, LOCATED BEHIND THE METAL PORTION OF THE WIPER BLADE FROM A ROCK THAT MUST HAVE FALLEN OUT OF THE SKY. I WAS TRAVELING IN THE VEHICLE ON M55 BETWEEN LAKE CITY AND CADILLAC ON PAVED ROADS BUT HAD STARTED OUT THE MORNING IN MARQUETTE, MI WHERE THE TEMPERATURES WHERE IN THE 30S WITH A RAIN/SNOW MIX. I DID NOT HEAR ANY ROCK HIT THE WINDSHIELD.
Mfg Campaign: 11268329
Recall Date: Oct 14, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WAS DRIVING ON HIGHWAY TO WORK, THE WINDSHIELD SUDDENLY CRACKED, OUT OF NOWHERE, NO ROCK CHIP, NO IMPACT FROM OUTSIDE. IT'S A 3 MONTHS OLD FORESTER 2019 WITH ~5000 MILES ON IT. REALLY DISAPPOINTED WITH THE QUALITY OF THE GLASS.
Corrective Action:
WAS DRIVING ON HIGHWAY TO WORK, THE WINDSHIELD SUDDENLY CRACKED, OUT OF NOWHERE, NO ROCK CHIP, NO IMPACT FROM OUTSIDE. IT'S A 3 MONTHS OLD FORESTER 2019 WITH ~5000 MILES ON IT. REALLY DISAPPOINTED WITH THE QUALITY OF THE GLASS.
Additional Notes:
WAS DRIVING ON HIGHWAY TO WORK, THE WINDSHIELD SUDDENLY CRACKED, OUT OF NOWHERE, NO ROCK CHIP, NO IMPACT FROM OUTSIDE. IT'S A 3 MONTHS OLD FORESTER 2019 WITH ~5000 MILES ON IT. REALLY DISAPPOINTED WITH THE QUALITY OF THE GLASS.
Mfg Campaign: 11268406
Recall Date: Oct 14, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
JUST YESTERDAY MY SUBARU EXPERIENCED AN INEXPLICABLE SUDDEN WINDSHIELD FRACTURE. THE CAR WAS PARKED IN MY DRIVEWAY WARMING UP AND I TURNED ON THE FRONT DEFROSTER AND SUDDENLY, FROM THE BOTTOM CENTER OF THE WINDSHIELD, A GIANT CRACK APPEARED OUT OF NOWHERE. MY FORESTER CURRENTLY HAS 7600 MILES ON IT AND A ROCK/STONE HAS NEVER STRUCK MY WINDSHIELD. I AM THE ONLY DRIVER OF THIS VEHICLE. THIS CRACK STARTED AT THE VERY BOTTOM CENTER OF THE WINDSHIELD UNDER THE PLASTIC MOLDING PART AND MADE ITS WAY UP FROM THERE. THE CRACK STARTED IMMEDIATELY ADJACENT TO THE HEATING ELEMENTS / DEFROSTER ON THE BOTTOM MIDDLE FRONT WINDSHIELD AS SOON AS I ACTIVATED THE FRONT DEFROST FEATURE.
Corrective Action:
JUST YESTERDAY MY SUBARU EXPERIENCED AN INEXPLICABLE SUDDEN WINDSHIELD FRACTURE. THE CAR WAS PARKED IN MY DRIVEWAY WARMING UP AND I TURNED ON THE FRONT DEFROSTER AND SUDDENLY, FROM THE BOTTOM CENTER OF THE WINDSHIELD, A GIANT CRACK APPEARED OUT OF NOWHERE. MY FORESTER CURRENTLY HAS 7600 MILES ON IT AND A ROCK/STONE HAS NEVER STRUCK MY WINDSHIELD. I AM THE ONLY DRIVER OF THIS VEHICLE. THIS CRACK STARTED AT THE VERY BOTTOM CENTER OF THE WINDSHIELD UNDER THE PLASTIC MOLDING PART AND MADE ITS WAY UP FROM THERE. THE CRACK STARTED IMMEDIATELY ADJACENT TO THE HEATING ELEMENTS / DEFROSTER ON THE BOTTOM MIDDLE FRONT WINDSHIELD AS SOON AS I ACTIVATED THE FRONT DEFROST FEATURE.
Additional Notes:
JUST YESTERDAY MY SUBARU EXPERIENCED AN INEXPLICABLE SUDDEN WINDSHIELD FRACTURE. THE CAR WAS PARKED IN MY DRIVEWAY WARMING UP AND I TURNED ON THE FRONT DEFROSTER AND SUDDENLY, FROM THE BOTTOM CENTER OF THE WINDSHIELD, A GIANT CRACK APPEARED OUT OF NOWHERE. MY FORESTER CURRENTLY HAS 7600 MILES ON IT AND A ROCK/STONE HAS NEVER STRUCK MY WINDSHIELD. I AM THE ONLY DRIVER OF THIS VEHICLE. THIS CRACK STARTED AT THE VERY BOTTOM CENTER OF THE WINDSHIELD UNDER THE PLASTIC MOLDING PART AND MADE ITS WAY UP FROM THERE. THE CRACK STARTED IMMEDIATELY ADJACENT TO THE HEATING ELEMENTS / DEFROSTER ON THE BOTTOM MIDDLE FRONT WINDSHIELD AS SOON AS I ACTIVATED THE FRONT DEFROST FEATURE.
Mfg Campaign: 11268172
Recall Date: Oct 13, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WE BOUGHT THE CAR IN APRIL, AND BY JULY I ALREADY HAD TO HAVE THE WINDSHIELD REPLACED TWICE AND REPAIRED ONCE. IT CRACKS IF BARELY ANYTHING HITS IT.
Corrective Action:
WE BOUGHT THE CAR IN APRIL, AND BY JULY I ALREADY HAD TO HAVE THE WINDSHIELD REPLACED TWICE AND REPAIRED ONCE. IT CRACKS IF BARELY ANYTHING HITS IT.
Additional Notes:
WE BOUGHT THE CAR IN APRIL, AND BY JULY I ALREADY HAD TO HAVE THE WINDSHIELD REPLACED TWICE AND REPAIRED ONCE. IT CRACKS IF BARELY ANYTHING HITS IT.
Mfg Campaign: 11268050
Recall Date: Oct 12, 2019
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