Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRA-24
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRQ-23
Recall Date: Nov 9, 2023
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-22
Recall Date: Jul 8, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2021 Outback and Impreza vehicles. The continuously variable transmission (CVT) select lever cable nut may not have been tightened properly, allowing the nut to loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRA-21
Recall Date: Jan 26, 2021
Consumer Complaints
375 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Today while waiting at a stop light the auto start stop engaged. When the light went green I put my foot on the gas and the vehicle stalled. The car was on but not running, several alarms were on the dashboard. I had to put the car in park, turn it off and then restart the car. This is a repeated issue and has been going on at least once a month since we purchased the car in 2021. We've brought it to the dealer and they said there was nothing wrong because there was no OBD code. I have checked myself and I have not found any code. This is extremely unsafe
Corrective Action:
Today while waiting at a stop light the auto start stop engaged. When the light went green I put my foot on the gas and the vehicle stalled. The car was on but not running, several alarms were on the dashboard. I had to put the car in park, turn it off and then restart the car. This is a repeated issue and has been going on at least once a month since we purchased the car in 2021. We've brought it to the dealer and they said there was nothing wrong because there was no OBD code. I have checked myself and I have not found any code. This is extremely unsafe
Additional Notes:
Today while waiting at a stop light the auto start stop engaged. When the light went green I put my foot on the gas and the vehicle stalled. The car was on but not running, several alarms were on the dashboard. I had to put the car in park, turn it off and then restart the car. This is a repeated issue and has been going on at least once a month since we purchased the car in 2021. We've brought it to the dealer and they said there was nothing wrong because there was no OBD code. I have checked myself and I have not found any code. This is extremely unsafe
Mfg Campaign: 11608885
Recall Date: Aug 16, 2024
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Today while waiting at a stop light the auto start stop engaged. When the light went green I put my foot on the gas and the vehicle stalled. The car was on but not running, several alarms were on the dashboard. I had to put the car in park, turn it off and then restart the car. This is a repeated issue and has been going on at least once a month since we purchased the car in 2021. We've brought it to the dealer and they said there was nothing wrong because there was no OBD code. I have checked myself and I have not found any code. This is extremely unsafe
Corrective Action:
Today while waiting at a stop light the auto start stop engaged. When the light went green I put my foot on the gas and the vehicle stalled. The car was on but not running, several alarms were on the dashboard. I had to put the car in park, turn it off and then restart the car. This is a repeated issue and has been going on at least once a month since we purchased the car in 2021. We've brought it to the dealer and they said there was nothing wrong because there was no OBD code. I have checked myself and I have not found any code. This is extremely unsafe
Additional Notes:
Today while waiting at a stop light the auto start stop engaged. When the light went green I put my foot on the gas and the vehicle stalled. The car was on but not running, several alarms were on the dashboard. I had to put the car in park, turn it off and then restart the car. This is a repeated issue and has been going on at least once a month since we purchased the car in 2021. We've brought it to the dealer and they said there was nothing wrong because there was no OBD code. I have checked myself and I have not found any code. This is extremely unsafe
Mfg Campaign: 11608885
Recall Date: Aug 16, 2024
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Today while waiting at a stop light the auto start stop engaged. When the light went green I put my foot on the gas and the vehicle stalled. The car was on but not running, several alarms were on the dashboard. I had to put the car in park, turn it off and then restart the car. This is a repeated issue and has been going on at least once a month since we purchased the car in 2021. We've brought it to the dealer and they said there was nothing wrong because there was no OBD code. I have checked myself and I have not found any code. This is extremely unsafe
Corrective Action:
Today while waiting at a stop light the auto start stop engaged. When the light went green I put my foot on the gas and the vehicle stalled. The car was on but not running, several alarms were on the dashboard. I had to put the car in park, turn it off and then restart the car. This is a repeated issue and has been going on at least once a month since we purchased the car in 2021. We've brought it to the dealer and they said there was nothing wrong because there was no OBD code. I have checked myself and I have not found any code. This is extremely unsafe
Additional Notes:
Today while waiting at a stop light the auto start stop engaged. When the light went green I put my foot on the gas and the vehicle stalled. The car was on but not running, several alarms were on the dashboard. I had to put the car in park, turn it off and then restart the car. This is a repeated issue and has been going on at least once a month since we purchased the car in 2021. We've brought it to the dealer and they said there was nothing wrong because there was no OBD code. I have checked myself and I have not found any code. This is extremely unsafe
Mfg Campaign: 11608885
Recall Date: Aug 16, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2021 Subaru Outback Limited | ~13000 miles | Component: Battery | Car suddenly stopped and ALL warning lights started flashing at a busy traffic signal, while I was waiting to take a left turn (lucky to have escaped safely from that situation). I had to turn the car off and restart it. 2 days later, the car would not start at all. Tried jumping it multiple time in vain. Had to tow the car to the nearest Subaru service center. Technician ran a diagnostic and concluded that the battery was not holding any charge at all and it was deemed faulty. Reading many posts on reddit and other forums of many Subaru owners facing the same issue from older (2015) to newer models. Many of them also complained of Parasitic drain on the battery due to faulty DCM on Starlink. Note: there was no warning lights/messages or any other symptom before this. This was a Subaru certified pre-owned car that went through a 152 point inspection in 2023.
Corrective Action:
2021 Subaru Outback Limited | ~13000 miles | Component: Battery | Car suddenly stopped and ALL warning lights started flashing at a busy traffic signal, while I was waiting to take a left turn (lucky to have escaped safely from that situation). I had to turn the car off and restart it. 2 days later, the car would not start at all. Tried jumping it multiple time in vain. Had to tow the car to the nearest Subaru service center. Technician ran a diagnostic and concluded that the battery was not holding any charge at all and it was deemed faulty. Reading many posts on reddit and other forums of many Subaru owners facing the same issue from older (2015) to newer models. Many of them also complained of Parasitic drain on the battery due to faulty DCM on Starlink. Note: there was no warning lights/messages or any other symptom before this. This was a Subaru certified pre-owned car that went through a 152 point inspection in 2023.
Additional Notes:
2021 Subaru Outback Limited | ~13000 miles | Component: Battery | Car suddenly stopped and ALL warning lights started flashing at a busy traffic signal, while I was waiting to take a left turn (lucky to have escaped safely from that situation). I had to turn the car off and restart it. 2 days later, the car would not start at all. Tried jumping it multiple time in vain. Had to tow the car to the nearest Subaru service center. Technician ran a diagnostic and concluded that the battery was not holding any charge at all and it was deemed faulty. Reading many posts on reddit and other forums of many Subaru owners facing the same issue from older (2015) to newer models. Many of them also complained of Parasitic drain on the battery due to faulty DCM on Starlink. Note: there was no warning lights/messages or any other symptom before this. This was a Subaru certified pre-owned car that went through a 152 point inspection in 2023.
Mfg Campaign: 11607996
Recall Date: Aug 12, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Driving home on a farm road, a truck passed by, picking up a pebble that hit my windshield. On my other vehicles, that same impact would leave a chip on the windshield but due to its light thickness, it immediately formed a long crack that is continually growing in size as it is currently my daily commuter to work. That was a huge bummer given I had purchased it recently and it didn't have any blemishes on the windshield. The pebble hit the upper driver side part which led the crack to form out toward the roof and is going diagonal to the passenger side below the visor.
Corrective Action:
Driving home on a farm road, a truck passed by, picking up a pebble that hit my windshield. On my other vehicles, that same impact would leave a chip on the windshield but due to its light thickness, it immediately formed a long crack that is continually growing in size as it is currently my daily commuter to work. That was a huge bummer given I had purchased it recently and it didn't have any blemishes on the windshield. The pebble hit the upper driver side part which led the crack to form out toward the roof and is going diagonal to the passenger side below the visor.
Additional Notes:
Driving home on a farm road, a truck passed by, picking up a pebble that hit my windshield. On my other vehicles, that same impact would leave a chip on the windshield but due to its light thickness, it immediately formed a long crack that is continually growing in size as it is currently my daily commuter to work. That was a huge bummer given I had purchased it recently and it didn't have any blemishes on the windshield. The pebble hit the upper driver side part which led the crack to form out toward the roof and is going diagonal to the passenger side below the visor.
Mfg Campaign: 11606415
Recall Date: Aug 5, 2024
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags) however, the part to do the recall repair was not yet available. The air bag warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags) however, the part to do the recall repair was not yet available. The air bag warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Subaru Outback. The contact received notification of NHTSA Campaign Number: 24V227000 (Air Bags) however, the part to do the recall repair was not yet available. The air bag warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 29,000. VIN tool confirms parts not available.
Mfg Campaign: 11603103
Recall Date: Jul 18, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Front windshield on my 2021 outback has numerous large cracks for no reason. This is a known issue via Google and class action law suits for windshields. This is a safety issue and needs to be addressed. I emailed Subaru and filed a complaint with them, Case#240708-220236. Asking them to replace windshield with new one that won't crack like this one. i have photos if needed.
Corrective Action:
Front windshield on my 2021 outback has numerous large cracks for no reason. This is a known issue via Google and class action law suits for windshields. This is a safety issue and needs to be addressed. I emailed Subaru and filed a complaint with them, Case#240708-220236. Asking them to replace windshield with new one that won't crack like this one. i have photos if needed.
Additional Notes:
Front windshield on my 2021 outback has numerous large cracks for no reason. This is a known issue via Google and class action law suits for windshields. This is a safety issue and needs to be addressed. I emailed Subaru and filed a complaint with them, Case#240708-220236. Asking them to replace windshield with new one that won't crack like this one. i have photos if needed.
Mfg Campaign: 11600428
Recall Date: Jul 9, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked under heat from parking in sun. The windshield spontaneously cracked when wiper fluid was turned on after parking on hot (85F) day. The whole windshield spidered indicating it is under extreme stress.
Corrective Action:
Windshield cracked under heat from parking in sun. The windshield spontaneously cracked when wiper fluid was turned on after parking on hot (85F) day. The whole windshield spidered indicating it is under extreme stress.
Additional Notes:
Windshield cracked under heat from parking in sun. The windshield spontaneously cracked when wiper fluid was turned on after parking on hot (85F) day. The whole windshield spidered indicating it is under extreme stress.
Mfg Campaign: 11593640
Recall Date: Jun 11, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2021 Subaru Outback. The contact stated while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The contact was able to jumpstart the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The battery was replaced; however, the failure persisted. The dealer was contacted, but the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
Corrective Action:
The contact owns a 2021 Subaru Outback. The contact stated while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The contact was able to jumpstart the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The battery was replaced; however, the failure persisted. The dealer was contacted, but the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
Additional Notes:
The contact owns a 2021 Subaru Outback. The contact stated while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The contact was able to jumpstart the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The battery was replaced; however, the failure persisted. The dealer was contacted, but the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
Mfg Campaign: 11593503
Recall Date: Jun 10, 2024
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On[XXX] while accelerating to travel speed (45 mph) on a rural Maine highway, the little used glass moon roof of our 2021 Subaru Outback Touring with 24,100 miles on the odometer exploded with a huge, shocking BANG!. Weather was clear and bright, wind ~5 mph, temperature about 68ºF, no traffic. We never saw or heard anything strike the car, either from the road or falling down from the trees at or prior to this incident. We had the interior shade closed so no glass fell into passenger compartment thankfully. Upon inspection at the road side and discovery of the problem, the glass panel had a large hole in the middle and the edges of the remaining glass looked like it had been blown upward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On[XXX] while accelerating to travel speed (45 mph) on a rural Maine highway, the little used glass moon roof of our 2021 Subaru Outback Touring with 24,100 miles on the odometer exploded with a huge, shocking BANG!. Weather was clear and bright, wind ~5 mph, temperature about 68ºF, no traffic. We never saw or heard anything strike the car, either from the road or falling down from the trees at or prior to this incident. We had the interior shade closed so no glass fell into passenger compartment thankfully. Upon inspection at the road side and discovery of the problem, the glass panel had a large hole in the middle and the edges of the remaining glass looked like it had been blown upward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On[XXX] while accelerating to travel speed (45 mph) on a rural Maine highway, the little used glass moon roof of our 2021 Subaru Outback Touring with 24,100 miles on the odometer exploded with a huge, shocking BANG!. Weather was clear and bright, wind ~5 mph, temperature about 68ºF, no traffic. We never saw or heard anything strike the car, either from the road or falling down from the trees at or prior to this incident. We had the interior shade closed so no glass fell into passenger compartment thankfully. Upon inspection at the road side and discovery of the problem, the glass panel had a large hole in the middle and the edges of the remaining glass looked like it had been blown upward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11591890
Recall Date: Jun 1, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On[XXX] while accelerating to travel speed (45 mph) on a rural Maine highway, the little used glass moon roof of our 2021 Subaru Outback Touring with 24,100 miles on the odometer exploded with a huge, shocking BANG!. Weather was clear and bright, wind ~5 mph, temperature about 68ºF, no traffic. We never saw or heard anything strike the car, either from the road or falling down from the trees at or prior to this incident. We had the interior shade closed so no glass fell into passenger compartment thankfully. Upon inspection at the road side and discovery of the problem, the glass panel had a large hole in the middle and the edges of the remaining glass looked like it had been blown upward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On[XXX] while accelerating to travel speed (45 mph) on a rural Maine highway, the little used glass moon roof of our 2021 Subaru Outback Touring with 24,100 miles on the odometer exploded with a huge, shocking BANG!. Weather was clear and bright, wind ~5 mph, temperature about 68ºF, no traffic. We never saw or heard anything strike the car, either from the road or falling down from the trees at or prior to this incident. We had the interior shade closed so no glass fell into passenger compartment thankfully. Upon inspection at the road side and discovery of the problem, the glass panel had a large hole in the middle and the edges of the remaining glass looked like it had been blown upward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On[XXX] while accelerating to travel speed (45 mph) on a rural Maine highway, the little used glass moon roof of our 2021 Subaru Outback Touring with 24,100 miles on the odometer exploded with a huge, shocking BANG!. Weather was clear and bright, wind ~5 mph, temperature about 68ºF, no traffic. We never saw or heard anything strike the car, either from the road or falling down from the trees at or prior to this incident. We had the interior shade closed so no glass fell into passenger compartment thankfully. Upon inspection at the road side and discovery of the problem, the glass panel had a large hole in the middle and the edges of the remaining glass looked like it had been blown upward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11591890
Recall Date: Jun 1, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Subaru Outback. The contact stated while starting the vehicle, the starter motor was making an abnormal clicking sound. The contact stated that after several attempts the vehicle was started. Additionally, the contact stated that at times the instrument cluster was blank. The contact stated that he purchased a battery charger and recharged the battery; however, the failure persisted. The contact stated that once he had fully charged the battery the vehicle was started; however, sometimes the vehicle failed to shut off and the battery terminals had to be disconnected. The contact drove the vehicle to a local dealer who diagnosed that the OE battery was not sufficiently powerful to start the vehicle and provide power all the electrical functions. The dealer installed a new battery with more amperage and new cables. The vehicle was repaired. The contact was informed by the dealer that the manufacturer was made aware of the failure. The manufacturer was informed of the failure. The failure mileage was approximately 34,000.
Corrective Action:
The contact owns a 2021 Subaru Outback. The contact stated while starting the vehicle, the starter motor was making an abnormal clicking sound. The contact stated that after several attempts the vehicle was started. Additionally, the contact stated that at times the instrument cluster was blank. The contact stated that he purchased a battery charger and recharged the battery; however, the failure persisted. The contact stated that once he had fully charged the battery the vehicle was started; however, sometimes the vehicle failed to shut off and the battery terminals had to be disconnected. The contact drove the vehicle to a local dealer who diagnosed that the OE battery was not sufficiently powerful to start the vehicle and provide power all the electrical functions. The dealer installed a new battery with more amperage and new cables. The vehicle was repaired. The contact was informed by the dealer that the manufacturer was made aware of the failure. The manufacturer was informed of the failure. The failure mileage was approximately 34,000.
Additional Notes:
The contact owns a 2021 Subaru Outback. The contact stated while starting the vehicle, the starter motor was making an abnormal clicking sound. The contact stated that after several attempts the vehicle was started. Additionally, the contact stated that at times the instrument cluster was blank. The contact stated that he purchased a battery charger and recharged the battery; however, the failure persisted. The contact stated that once he had fully charged the battery the vehicle was started; however, sometimes the vehicle failed to shut off and the battery terminals had to be disconnected. The contact drove the vehicle to a local dealer who diagnosed that the OE battery was not sufficiently powerful to start the vehicle and provide power all the electrical functions. The dealer installed a new battery with more amperage and new cables. The vehicle was repaired. The contact was informed by the dealer that the manufacturer was made aware of the failure. The manufacturer was informed of the failure. The failure mileage was approximately 34,000.
Mfg Campaign: 11591762
Recall Date: May 31, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield developed a crack. It initially started with what appeared to be a small rock impacting the bottom of the windshield where the wipers rest on the glass. The area of impact was the size of a small rock. A crack started forming and going upwards towards the roof of the car. Due to the heat in Alabama, the crack grew from 3 inches to approximately 9 inches. No safety features have been effected. I do commute 160 miles total for work, daily, so a crack that large necessarily creates a dangerous driving situation.
Corrective Action:
The windshield developed a crack. It initially started with what appeared to be a small rock impacting the bottom of the windshield where the wipers rest on the glass. The area of impact was the size of a small rock. A crack started forming and going upwards towards the roof of the car. Due to the heat in Alabama, the crack grew from 3 inches to approximately 9 inches. No safety features have been effected. I do commute 160 miles total for work, daily, so a crack that large necessarily creates a dangerous driving situation.
Additional Notes:
The windshield developed a crack. It initially started with what appeared to be a small rock impacting the bottom of the windshield where the wipers rest on the glass. The area of impact was the size of a small rock. A crack started forming and going upwards towards the roof of the car. Due to the heat in Alabama, the crack grew from 3 inches to approximately 9 inches. No safety features have been effected. I do commute 160 miles total for work, daily, so a crack that large necessarily creates a dangerous driving situation.
Mfg Campaign: 11591376
Recall Date: May 29, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield has cracked now, unprovoked for the second time in the exact same way it did 2 years ago. I came out to my car and it was parked, and the same crack it had 2 years ago was visible on the windshield. A crack starting from the passenger side that travels to the middle of the windshield. I have heard about many other Subaru drivers having this issue and their windshield cracking the exact same way. The first time I had it replaced I took it to the dealership and had to pay, and they replaced it with OEM glass.
Corrective Action:
The windshield has cracked now, unprovoked for the second time in the exact same way it did 2 years ago. I came out to my car and it was parked, and the same crack it had 2 years ago was visible on the windshield. A crack starting from the passenger side that travels to the middle of the windshield. I have heard about many other Subaru drivers having this issue and their windshield cracking the exact same way. The first time I had it replaced I took it to the dealership and had to pay, and they replaced it with OEM glass.
Additional Notes:
The windshield has cracked now, unprovoked for the second time in the exact same way it did 2 years ago. I came out to my car and it was parked, and the same crack it had 2 years ago was visible on the windshield. A crack starting from the passenger side that travels to the middle of the windshield. I have heard about many other Subaru drivers having this issue and their windshield cracking the exact same way. The first time I had it replaced I took it to the dealership and had to pay, and they replaced it with OEM glass.
Mfg Campaign: 11587851
Recall Date: May 9, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield breaks way too easy. Rock chips happen easily, then they spread across the whole windshield. I am on my 2nd one and this one needs to be replaced too.
Corrective Action:
Windshield breaks way too easy. Rock chips happen easily, then they spread across the whole windshield. I am on my 2nd one and this one needs to be replaced too.
Additional Notes:
Windshield breaks way too easy. Rock chips happen easily, then they spread across the whole windshield. I am on my 2nd one and this one needs to be replaced too.
Mfg Campaign: 11587146
Recall Date: May 6, 2024
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The car was built & sold new, with the rear suspension not aligned properly, and cannot be aligned to factory specifications. The car has been taken to 4 service stations, 3 Subaru dealer service repair shops, without being able to be aligned.after further investigation, I’ve found this to be a common problem for this vehicle type. I consider this Safety related due to the unusual tire wear & risk of tire failure.
Corrective Action:
The car was built & sold new, with the rear suspension not aligned properly, and cannot be aligned to factory specifications. The car has been taken to 4 service stations, 3 Subaru dealer service repair shops, without being able to be aligned.after further investigation, I’ve found this to be a common problem for this vehicle type. I consider this Safety related due to the unusual tire wear & risk of tire failure.
Additional Notes:
The car was built & sold new, with the rear suspension not aligned properly, and cannot be aligned to factory specifications. The car has been taken to 4 service stations, 3 Subaru dealer service repair shops, without being able to be aligned.after further investigation, I’ve found this to be a common problem for this vehicle type. I consider this Safety related due to the unusual tire wear & risk of tire failure.
Mfg Campaign: 11582373
Recall Date: Apr 11, 2024
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
The car was built & sold new, with the rear suspension not aligned properly, and cannot be aligned to factory specifications. The car has been taken to 4 service stations, 3 Subaru dealer service repair shops, without being able to be aligned.after further investigation, I’ve found this to be a common problem for this vehicle type. I consider this Safety related due to the unusual tire wear & risk of tire failure.
Corrective Action:
The car was built & sold new, with the rear suspension not aligned properly, and cannot be aligned to factory specifications. The car has been taken to 4 service stations, 3 Subaru dealer service repair shops, without being able to be aligned.after further investigation, I’ve found this to be a common problem for this vehicle type. I consider this Safety related due to the unusual tire wear & risk of tire failure.
Additional Notes:
The car was built & sold new, with the rear suspension not aligned properly, and cannot be aligned to factory specifications. The car has been taken to 4 service stations, 3 Subaru dealer service repair shops, without being able to be aligned.after further investigation, I’ve found this to be a common problem for this vehicle type. I consider this Safety related due to the unusual tire wear & risk of tire failure.
Mfg Campaign: 11582373
Recall Date: Apr 11, 2024
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
The car was built & sold new, with the rear suspension not aligned properly, and cannot be aligned to factory specifications. The car has been taken to 4 service stations, 3 Subaru dealer service repair shops, without being able to be aligned.after further investigation, I’ve found this to be a common problem for this vehicle type. I consider this Safety related due to the unusual tire wear & risk of tire failure.
Corrective Action:
The car was built & sold new, with the rear suspension not aligned properly, and cannot be aligned to factory specifications. The car has been taken to 4 service stations, 3 Subaru dealer service repair shops, without being able to be aligned.after further investigation, I’ve found this to be a common problem for this vehicle type. I consider this Safety related due to the unusual tire wear & risk of tire failure.
Additional Notes:
The car was built & sold new, with the rear suspension not aligned properly, and cannot be aligned to factory specifications. The car has been taken to 4 service stations, 3 Subaru dealer service repair shops, without being able to be aligned.after further investigation, I’ve found this to be a common problem for this vehicle type. I consider this Safety related due to the unusual tire wear & risk of tire failure.
Mfg Campaign: 11582373
Recall Date: Apr 11, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The windshield is very light and delicate. I have had two cracked windshields in less that two years, Also, the glass is so soft that it gets tons of micro-pits from sand. At night they each disperse lights and make it difficult to see.
Corrective Action:
The windshield is very light and delicate. I have had two cracked windshields in less that two years, Also, the glass is so soft that it gets tons of micro-pits from sand. At night they each disperse lights and make it difficult to see.
Additional Notes:
The windshield is very light and delicate. I have had two cracked windshields in less that two years, Also, the glass is so soft that it gets tons of micro-pits from sand. At night they each disperse lights and make it difficult to see.
Mfg Campaign: 11581651
Recall Date: Apr 8, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Chipped windshield quickly progressed to full crack, which necessitated windshield replacement.
Corrective Action:
Chipped windshield quickly progressed to full crack, which necessitated windshield replacement.
Additional Notes:
Chipped windshield quickly progressed to full crack, which necessitated windshield replacement.
Mfg Campaign: 11577621
Recall Date: Mar 15, 2024
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Valencia, CA • 36 yrs
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