Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRA-24
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRQ-23
Recall Date: Nov 9, 2023
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2022 Impreza and Outback vehicles. The incorrect paint clearcoat may have been applied, which can cause the windshield to be insufficiently bonded to the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRH-22
Recall Date: Sep 22, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2022 Outback vehicles. The engine wiring harness may have been damaged, resulting in a loose electrical connection to the engine control unit (ECU).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRC-22
Recall Date: Jul 1, 2022
Consumer Complaints
496 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
1. 2022 Outback windshield, on passenger side, has cracked twice in the same spot. We bought the vehicle brand new. It currently has 9300 miles on it. The vehicle is driven approx. 8 miles a day and sits in our garage 95% of the time. 2. Safety & visibility is affected as the crack spreads across the windshield. 3. Yes, I paid a Subaru service center $1600 to repair the windshield in January 2024. By May, it was cracked again in the same spot. The problem has been reproduced SEVERAL times as confirmed by this Reddit chat [XXX] . Yes, the first crack was inspected by Subaru service technicians. 5. No warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
1. 2022 Outback windshield, on passenger side, has cracked twice in the same spot. We bought the vehicle brand new. It currently has 9300 miles on it. The vehicle is driven approx. 8 miles a day and sits in our garage 95% of the time. 2. Safety & visibility is affected as the crack spreads across the windshield. 3. Yes, I paid a Subaru service center $1600 to repair the windshield in January 2024. By May, it was cracked again in the same spot. The problem has been reproduced SEVERAL times as confirmed by this Reddit chat [XXX] . Yes, the first crack was inspected by Subaru service technicians. 5. No warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
1. 2022 Outback windshield, on passenger side, has cracked twice in the same spot. We bought the vehicle brand new. It currently has 9300 miles on it. The vehicle is driven approx. 8 miles a day and sits in our garage 95% of the time. 2. Safety & visibility is affected as the crack spreads across the windshield. 3. Yes, I paid a Subaru service center $1600 to repair the windshield in January 2024. By May, it was cracked again in the same spot. The problem has been reproduced SEVERAL times as confirmed by this Reddit chat [XXX] . Yes, the first crack was inspected by Subaru service technicians. 5. No warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11587739
Recall Date: May 8, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. 2022 Outback windshield, on passenger side, has cracked twice in the same spot. We bought the vehicle brand new. It currently has 9300 miles on it. The vehicle is driven approx. 8 miles a day and sits in our garage 95% of the time. 2. Safety & visibility is affected as the crack spreads across the windshield. 3. Yes, I paid a Subaru service center $1600 to repair the windshield in January 2024. By May, it was cracked again in the same spot. The problem has been reproduced SEVERAL times as confirmed by this Reddit chat [XXX] . Yes, the first crack was inspected by Subaru service technicians. 5. No warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
1. 2022 Outback windshield, on passenger side, has cracked twice in the same spot. We bought the vehicle brand new. It currently has 9300 miles on it. The vehicle is driven approx. 8 miles a day and sits in our garage 95% of the time. 2. Safety & visibility is affected as the crack spreads across the windshield. 3. Yes, I paid a Subaru service center $1600 to repair the windshield in January 2024. By May, it was cracked again in the same spot. The problem has been reproduced SEVERAL times as confirmed by this Reddit chat [XXX] . Yes, the first crack was inspected by Subaru service technicians. 5. No warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
1. 2022 Outback windshield, on passenger side, has cracked twice in the same spot. We bought the vehicle brand new. It currently has 9300 miles on it. The vehicle is driven approx. 8 miles a day and sits in our garage 95% of the time. 2. Safety & visibility is affected as the crack spreads across the windshield. 3. Yes, I paid a Subaru service center $1600 to repair the windshield in January 2024. By May, it was cracked again in the same spot. The problem has been reproduced SEVERAL times as confirmed by this Reddit chat [XXX] . Yes, the first crack was inspected by Subaru service technicians. 5. No warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11587739
Recall Date: May 8, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield suffered a large stress crack while parked overnight. Came out to an 18” stress crack in the morning. A long, single, curved crack with no point of impact. Later in the day, still while parked, the stress crack extended half the width of the windshield. Took the car to the dealership and was informed that the windshield is not covered under warranty.
Corrective Action:
Windshield suffered a large stress crack while parked overnight. Came out to an 18” stress crack in the morning. A long, single, curved crack with no point of impact. Later in the day, still while parked, the stress crack extended half the width of the windshield. Took the car to the dealership and was informed that the windshield is not covered under warranty.
Additional Notes:
Windshield suffered a large stress crack while parked overnight. Came out to an 18” stress crack in the morning. A long, single, curved crack with no point of impact. Later in the day, still while parked, the stress crack extended half the width of the windshield. Took the car to the dealership and was informed that the windshield is not covered under warranty.
Mfg Campaign: 11584422
Recall Date: Apr 22, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
In the two years I have had this vehicle, I have had to replace the windshield twice. The first time, a pebble hit the windshield and a 6-8 inch crack immediately appeared, The crack increased in size over days and nearly went across the whole windshield. Because this was a few months after purchase, Subaru replaced it. Now in March 2024 and another pebble hit the windshield, this one so small i didn't even see it and a 8 inch crack immediately appeared. The crack increased in days as well. Subaru would not cover it and told me to go through my insurance. I waited to get it repaired and during this time another pebble hit the glass. Again, another 6-8 inch crack. Subaru refuses to take responsibility that this is a manufacturer issue. I've had 3 other Subaru vehicles and this never occurred.
Corrective Action:
In the two years I have had this vehicle, I have had to replace the windshield twice. The first time, a pebble hit the windshield and a 6-8 inch crack immediately appeared, The crack increased in size over days and nearly went across the whole windshield. Because this was a few months after purchase, Subaru replaced it. Now in March 2024 and another pebble hit the windshield, this one so small i didn't even see it and a 8 inch crack immediately appeared. The crack increased in days as well. Subaru would not cover it and told me to go through my insurance. I waited to get it repaired and during this time another pebble hit the glass. Again, another 6-8 inch crack. Subaru refuses to take responsibility that this is a manufacturer issue. I've had 3 other Subaru vehicles and this never occurred.
Additional Notes:
In the two years I have had this vehicle, I have had to replace the windshield twice. The first time, a pebble hit the windshield and a 6-8 inch crack immediately appeared, The crack increased in size over days and nearly went across the whole windshield. Because this was a few months after purchase, Subaru replaced it. Now in March 2024 and another pebble hit the windshield, this one so small i didn't even see it and a 8 inch crack immediately appeared. The crack increased in days as well. Subaru would not cover it and told me to go through my insurance. I waited to get it repaired and during this time another pebble hit the glass. Again, another 6-8 inch crack. Subaru refuses to take responsibility that this is a manufacturer issue. I've had 3 other Subaru vehicles and this never occurred.
Mfg Campaign: 11583853
Recall Date: Apr 18, 2024
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
On 03Feb24, immediately following a 4-wheel alignment of my 2022 Subaru Outback Limited, my vehicle’s suspension feels unstable over patched potholes or rough/broken pavement. I can best describe the condition as similar to the movements felt while hydroplaning but it does it on dry road. It jerks side to side; 3 or 4 times; in rapid succession; just enough to command the driver’s full attention. The condition happens periodically at highway speeds. I’m afraid my vehicle might lose grip and crash. I have brought my vehicle in twice to my local Subaru dealership for inspection. The mechanics have been able to witness the condition. A few measures were taken to remedy the condition including, vehicle re-alignment, installation of one shock absorber on the rear suspension to no avail. The mechanic report, issued 10Apr24, states the condition may be due to the brand new tires installed on 19Feb24. However, this assessment is inconclusive and requires expensive trail and error tied to buying a new set of tires. The condition started on the OEM tires and still occurs with the new set of tires. The condition began 03Feb24, immediately following it’s first ever 4-wheel alignment at the dealership. I have been trying to get this fixed since then. The condition persists as of the date of this writing. On 16Apr24, I submitted a formal complaint through Subaru of America web form.
Corrective Action:
On 03Feb24, immediately following a 4-wheel alignment of my 2022 Subaru Outback Limited, my vehicle’s suspension feels unstable over patched potholes or rough/broken pavement. I can best describe the condition as similar to the movements felt while hydroplaning but it does it on dry road. It jerks side to side; 3 or 4 times; in rapid succession; just enough to command the driver’s full attention. The condition happens periodically at highway speeds. I’m afraid my vehicle might lose grip and crash. I have brought my vehicle in twice to my local Subaru dealership for inspection. The mechanics have been able to witness the condition. A few measures were taken to remedy the condition including, vehicle re-alignment, installation of one shock absorber on the rear suspension to no avail. The mechanic report, issued 10Apr24, states the condition may be due to the brand new tires installed on 19Feb24. However, this assessment is inconclusive and requires expensive trail and error tied to buying a new set of tires. The condition started on the OEM tires and still occurs with the new set of tires. The condition began 03Feb24, immediately following it’s first ever 4-wheel alignment at the dealership. I have been trying to get this fixed since then. The condition persists as of the date of this writing. On 16Apr24, I submitted a formal complaint through Subaru of America web form.
Additional Notes:
On 03Feb24, immediately following a 4-wheel alignment of my 2022 Subaru Outback Limited, my vehicle’s suspension feels unstable over patched potholes or rough/broken pavement. I can best describe the condition as similar to the movements felt while hydroplaning but it does it on dry road. It jerks side to side; 3 or 4 times; in rapid succession; just enough to command the driver’s full attention. The condition happens periodically at highway speeds. I’m afraid my vehicle might lose grip and crash. I have brought my vehicle in twice to my local Subaru dealership for inspection. The mechanics have been able to witness the condition. A few measures were taken to remedy the condition including, vehicle re-alignment, installation of one shock absorber on the rear suspension to no avail. The mechanic report, issued 10Apr24, states the condition may be due to the brand new tires installed on 19Feb24. However, this assessment is inconclusive and requires expensive trail and error tied to buying a new set of tires. The condition started on the OEM tires and still occurs with the new set of tires. The condition began 03Feb24, immediately following it’s first ever 4-wheel alignment at the dealership. I have been trying to get this fixed since then. The condition persists as of the date of this writing. On 16Apr24, I submitted a formal complaint through Subaru of America web form.
Mfg Campaign: 11583470
Recall Date: Apr 17, 2024
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I experienced a fuel leak while driving my car. It was leaking from the fuel lines in the engine bay. My fuel gauge was showing low and I had just refueled several days before. I didn't know it had a leak in the line. When I tried to put more gas in, the fuel ran out under the car. I had my car taken to the dealer where I had bought it less than two years ago. They called me and said it was a bad fuel line caused by squirrels biting the line. They said the insulation around the line had soy in its making which attracted them.I I got it back after a week. This is most certainly a safety hazard. They also said other makes and models have used these same components since 2010.
Corrective Action:
I experienced a fuel leak while driving my car. It was leaking from the fuel lines in the engine bay. My fuel gauge was showing low and I had just refueled several days before. I didn't know it had a leak in the line. When I tried to put more gas in, the fuel ran out under the car. I had my car taken to the dealer where I had bought it less than two years ago. They called me and said it was a bad fuel line caused by squirrels biting the line. They said the insulation around the line had soy in its making which attracted them.I I got it back after a week. This is most certainly a safety hazard. They also said other makes and models have used these same components since 2010.
Additional Notes:
I experienced a fuel leak while driving my car. It was leaking from the fuel lines in the engine bay. My fuel gauge was showing low and I had just refueled several days before. I didn't know it had a leak in the line. When I tried to put more gas in, the fuel ran out under the car. I had my car taken to the dealer where I had bought it less than two years ago. They called me and said it was a bad fuel line caused by squirrels biting the line. They said the insulation around the line had soy in its making which attracted them.I I got it back after a week. This is most certainly a safety hazard. They also said other makes and models have used these same components since 2010.
Mfg Campaign: 11583577
Recall Date: Apr 17, 2024
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Subaru Outback. The contact received notification of NHTSA Campaign Number 23V755000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Subaru Outback. The contact received notification of NHTSA Campaign Number 23V755000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Subaru Outback. The contact received notification of NHTSA Campaign Number 23V755000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11580977
Recall Date: Apr 3, 2024
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My brakes failed as I was pulling up to a curb as I attempted to break to put my car into park my breaks failed to engage. My vehicle is also equipped with emergency braking system that did not engage my vehicle crashed into and through a 7/11 while I was breaking the entire time manuall! The vehicle would not stop and did not stop until it hit the back wall of the store inside.
Corrective Action:
My brakes failed as I was pulling up to a curb as I attempted to break to put my car into park my breaks failed to engage. My vehicle is also equipped with emergency braking system that did not engage my vehicle crashed into and through a 7/11 while I was breaking the entire time manuall! The vehicle would not stop and did not stop until it hit the back wall of the store inside.
Additional Notes:
My brakes failed as I was pulling up to a curb as I attempted to break to put my car into park my breaks failed to engage. My vehicle is also equipped with emergency braking system that did not engage my vehicle crashed into and through a 7/11 while I was breaking the entire time manuall! The vehicle would not stop and did not stop until it hit the back wall of the store inside.
Mfg Campaign: 11581016
Recall Date: Apr 3, 2024
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My brakes failed as I was pulling up to a curb as I attempted to break to put my car into park my breaks failed to engage. My vehicle is also equipped with emergency braking system that did not engage my vehicle crashed into and through a 7/11 while I was breaking the entire time manuall! The vehicle would not stop and did not stop until it hit the back wall of the store inside.
Corrective Action:
My brakes failed as I was pulling up to a curb as I attempted to break to put my car into park my breaks failed to engage. My vehicle is also equipped with emergency braking system that did not engage my vehicle crashed into and through a 7/11 while I was breaking the entire time manuall! The vehicle would not stop and did not stop until it hit the back wall of the store inside.
Additional Notes:
My brakes failed as I was pulling up to a curb as I attempted to break to put my car into park my breaks failed to engage. My vehicle is also equipped with emergency braking system that did not engage my vehicle crashed into and through a 7/11 while I was breaking the entire time manuall! The vehicle would not stop and did not stop until it hit the back wall of the store inside.
Mfg Campaign: 11581016
Recall Date: Apr 3, 2024
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My brakes failed as I was pulling up to a curb as I attempted to break to put my car into park my breaks failed to engage. My vehicle is also equipped with emergency braking system that did not engage my vehicle crashed into and through a 7/11 while I was breaking the entire time manuall! The vehicle would not stop and did not stop until it hit the back wall of the store inside.
Corrective Action:
My brakes failed as I was pulling up to a curb as I attempted to break to put my car into park my breaks failed to engage. My vehicle is also equipped with emergency braking system that did not engage my vehicle crashed into and through a 7/11 while I was breaking the entire time manuall! The vehicle would not stop and did not stop until it hit the back wall of the store inside.
Additional Notes:
My brakes failed as I was pulling up to a curb as I attempted to break to put my car into park my breaks failed to engage. My vehicle is also equipped with emergency braking system that did not engage my vehicle crashed into and through a 7/11 while I was breaking the entire time manuall! The vehicle would not stop and did not stop until it hit the back wall of the store inside.
Mfg Campaign: 11581016
Recall Date: Apr 3, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked when vehicle was traveling at a slow rate of speed, in the rain while on an on/off ramp. It has already been repaired. Crack went across the windshield right in my line of vision. The dealer examined the car and stated that at some point, the windshield was hit and that it just eventually cracked. There was no warning prior, I had not noticed any nicks prior to the crack.
Corrective Action:
Windshield cracked when vehicle was traveling at a slow rate of speed, in the rain while on an on/off ramp. It has already been repaired. Crack went across the windshield right in my line of vision. The dealer examined the car and stated that at some point, the windshield was hit and that it just eventually cracked. There was no warning prior, I had not noticed any nicks prior to the crack.
Additional Notes:
Windshield cracked when vehicle was traveling at a slow rate of speed, in the rain while on an on/off ramp. It has already been repaired. Crack went across the windshield right in my line of vision. The dealer examined the car and stated that at some point, the windshield was hit and that it just eventually cracked. There was no warning prior, I had not noticed any nicks prior to the crack.
Mfg Campaign: 11579585
Recall Date: Mar 26, 2024
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Thermal control valve became inoperable at less than 40,000 miles. Engine shut down and began to overheat. Part is known to easily fail by Subaru. Has been examined by dealership. All warning lights came on at once, and cruise control and Eyesight were disabled. NHTSA Recall Number 23V755000 We have been on the list for this recall repair since 12/28/2023, we were told when we scheduled the service appointment for the TCV that the dealership was not doing any more recall repairs any time soon as they could not get parts.
Corrective Action:
Thermal control valve became inoperable at less than 40,000 miles. Engine shut down and began to overheat. Part is known to easily fail by Subaru. Has been examined by dealership. All warning lights came on at once, and cruise control and Eyesight were disabled. NHTSA Recall Number 23V755000 We have been on the list for this recall repair since 12/28/2023, we were told when we scheduled the service appointment for the TCV that the dealership was not doing any more recall repairs any time soon as they could not get parts.
Additional Notes:
Thermal control valve became inoperable at less than 40,000 miles. Engine shut down and began to overheat. Part is known to easily fail by Subaru. Has been examined by dealership. All warning lights came on at once, and cruise control and Eyesight were disabled. NHTSA Recall Number 23V755000 We have been on the list for this recall repair since 12/28/2023, we were told when we scheduled the service appointment for the TCV that the dealership was not doing any more recall repairs any time soon as they could not get parts.
Mfg Campaign: 11579616
Recall Date: Mar 26, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While on highway 880 north bound. A rock was thrown towards our windshield while going through construction zone.
Corrective Action:
While on highway 880 north bound. A rock was thrown towards our windshield while going through construction zone.
Additional Notes:
While on highway 880 north bound. A rock was thrown towards our windshield while going through construction zone.
Mfg Campaign: 11579073
Recall Date: Mar 23, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While parked and without impact from any object, the windshield cracked causing visibility issues for the driver leading to unsafe driving conditions for those inside and outside the vehicle. The problem is a common issue among many Subaru vehicles. The issue has been reported but not yet inspected. There were no warnings before the issue appeared.
Corrective Action:
While parked and without impact from any object, the windshield cracked causing visibility issues for the driver leading to unsafe driving conditions for those inside and outside the vehicle. The problem is a common issue among many Subaru vehicles. The issue has been reported but not yet inspected. There were no warnings before the issue appeared.
Additional Notes:
While parked and without impact from any object, the windshield cracked causing visibility issues for the driver leading to unsafe driving conditions for those inside and outside the vehicle. The problem is a common issue among many Subaru vehicles. The issue has been reported but not yet inspected. There were no warnings before the issue appeared.
Mfg Campaign: 11576294
Recall Date: Mar 8, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2 Spontaneous damaged windshields.
Corrective Action:
2 Spontaneous damaged windshields.
Additional Notes:
2 Spontaneous damaged windshields.
Mfg Campaign: 11575591
Recall Date: Mar 5, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A crack developed in the windshield on the passenger's side spontaneously. We got in the car in the morning and noticed it. There are not any chips/indents where a stone/rock may have started the damage, but starts at the edge of the windshield. It started about 8 inches and now it is about 20 inches in less than 24 hours. We called our insurance company to ask about repairing it. Our deductible is $1000 so we will need to pay most all of it out of pocket. They let us know that unfortunately they've been seeing similar issues with other policyholder's subaru windshields the past 5 years or so and for us to contact the Subaru corporate office. We will be having it replaced by Safelite.
Corrective Action:
A crack developed in the windshield on the passenger's side spontaneously. We got in the car in the morning and noticed it. There are not any chips/indents where a stone/rock may have started the damage, but starts at the edge of the windshield. It started about 8 inches and now it is about 20 inches in less than 24 hours. We called our insurance company to ask about repairing it. Our deductible is $1000 so we will need to pay most all of it out of pocket. They let us know that unfortunately they've been seeing similar issues with other policyholder's subaru windshields the past 5 years or so and for us to contact the Subaru corporate office. We will be having it replaced by Safelite.
Additional Notes:
A crack developed in the windshield on the passenger's side spontaneously. We got in the car in the morning and noticed it. There are not any chips/indents where a stone/rock may have started the damage, but starts at the edge of the windshield. It started about 8 inches and now it is about 20 inches in less than 24 hours. We called our insurance company to ask about repairing it. Our deductible is $1000 so we will need to pay most all of it out of pocket. They let us know that unfortunately they've been seeing similar issues with other policyholder's subaru windshields the past 5 years or so and for us to contact the Subaru corporate office. We will be having it replaced by Safelite.
Mfg Campaign: 11575669
Recall Date: Mar 5, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle has a power drain that occurs randomly. I purchased the vehicle used in Jan 2023. The car is driven daily at least 40-50 miles. The first occurrence it would not start in 11/23, jump started and it was fine for 3 months. The second time it would not start I checked the battery and it was completely drained. Jump started and I have had no problems yet. No accessories or lights were left on. I have a monitor on the OCB port and it shows the battery voltage on a 24 hour scale. I can see it drops down to a low level for a short time every 4-5 hours and then returns to normal. I don’t want to lose the battery in the middle of nowhere.
Corrective Action:
The vehicle has a power drain that occurs randomly. I purchased the vehicle used in Jan 2023. The car is driven daily at least 40-50 miles. The first occurrence it would not start in 11/23, jump started and it was fine for 3 months. The second time it would not start I checked the battery and it was completely drained. Jump started and I have had no problems yet. No accessories or lights were left on. I have a monitor on the OCB port and it shows the battery voltage on a 24 hour scale. I can see it drops down to a low level for a short time every 4-5 hours and then returns to normal. I don’t want to lose the battery in the middle of nowhere.
Additional Notes:
The vehicle has a power drain that occurs randomly. I purchased the vehicle used in Jan 2023. The car is driven daily at least 40-50 miles. The first occurrence it would not start in 11/23, jump started and it was fine for 3 months. The second time it would not start I checked the battery and it was completely drained. Jump started and I have had no problems yet. No accessories or lights were left on. I have a monitor on the OCB port and it shows the battery voltage on a 24 hour scale. I can see it drops down to a low level for a short time every 4-5 hours and then returns to normal. I don’t want to lose the battery in the middle of nowhere.
Mfg Campaign: 11575144
Recall Date: Mar 3, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I parked at a store, i came out an hour later and there was about a foot long crack in my windshield. I asked to look at the security footage of the store and there was no contact from anything or anyone with the windshield. There is not point of impact, the windshield simply cracked on its own on the passenger side. There was absolutely no sign of any damage before this and i had recently had inspection at the dealership and there was no mention of any issues with the windshield. I reached out to the salesman who sold me this car from the Subaru dealership about 3 months ago and he said they could not help. I reached out to Subaru Customer Advocacy and they are contacting dealership, I have not heard back.
Corrective Action:
I parked at a store, i came out an hour later and there was about a foot long crack in my windshield. I asked to look at the security footage of the store and there was no contact from anything or anyone with the windshield. There is not point of impact, the windshield simply cracked on its own on the passenger side. There was absolutely no sign of any damage before this and i had recently had inspection at the dealership and there was no mention of any issues with the windshield. I reached out to the salesman who sold me this car from the Subaru dealership about 3 months ago and he said they could not help. I reached out to Subaru Customer Advocacy and they are contacting dealership, I have not heard back.
Additional Notes:
I parked at a store, i came out an hour later and there was about a foot long crack in my windshield. I asked to look at the security footage of the store and there was no contact from anything or anyone with the windshield. There is not point of impact, the windshield simply cracked on its own on the passenger side. There was absolutely no sign of any damage before this and i had recently had inspection at the dealership and there was no mention of any issues with the windshield. I reached out to the salesman who sold me this car from the Subaru dealership about 3 months ago and he said they could not help. I reached out to Subaru Customer Advocacy and they are contacting dealership, I have not heard back.
Mfg Campaign: 11574848
Recall Date: Mar 1, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield constantly cracks after no or hardly any impact. I’m constantly holding my breath even if it’s hit by a bug, bird poop, or even a rain drop. The windshields are terrible. I’ve gone through 2 replacements and one sealed crack.
Corrective Action:
Windshield constantly cracks after no or hardly any impact. I’m constantly holding my breath even if it’s hit by a bug, bird poop, or even a rain drop. The windshields are terrible. I’ve gone through 2 replacements and one sealed crack.
Additional Notes:
Windshield constantly cracks after no or hardly any impact. I’m constantly holding my breath even if it’s hit by a bug, bird poop, or even a rain drop. The windshields are terrible. I’ve gone through 2 replacements and one sealed crack.
Mfg Campaign: 11572847
Recall Date: Feb 20, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield has cracked horizontally without an impact in the same spot two times now. Both times the car was sitting in the driveway. The first was in April of 2022 and began on the passenger side about 1' up from the bottom of the windshield. I had it repaired but was not told how the crack appeared. Now in February of 2024 I have the same crack beginning in the same spot with no sign of an impact again. I plan to have it repaired again, but will assume the crack will happen again in the next few years.
Corrective Action:
Windshield has cracked horizontally without an impact in the same spot two times now. Both times the car was sitting in the driveway. The first was in April of 2022 and began on the passenger side about 1' up from the bottom of the windshield. I had it repaired but was not told how the crack appeared. Now in February of 2024 I have the same crack beginning in the same spot with no sign of an impact again. I plan to have it repaired again, but will assume the crack will happen again in the next few years.
Additional Notes:
Windshield has cracked horizontally without an impact in the same spot two times now. Both times the car was sitting in the driveway. The first was in April of 2022 and began on the passenger side about 1' up from the bottom of the windshield. I had it repaired but was not told how the crack appeared. Now in February of 2024 I have the same crack beginning in the same spot with no sign of an impact again. I plan to have it repaired again, but will assume the crack will happen again in the next few years.
Mfg Campaign: 11572733
Recall Date: Feb 19, 2024
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