Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRA-24
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRQ-23
Recall Date: Nov 9, 2023
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2022 Impreza and Outback vehicles. The incorrect paint clearcoat may have been applied, which can cause the windshield to be insufficiently bonded to the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRH-22
Recall Date: Sep 22, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2022 Outback vehicles. The engine wiring harness may have been damaged, resulting in a loose electrical connection to the engine control unit (ECU).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRC-22
Recall Date: Jul 1, 2022
Consumer Complaints
496 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
stayed in Bangor Maine cold night frost on windshield, turned on defrost within several minute my wife noticed two small cracks at the bottom of the windshield ,within several minutes the progress up wards for about 5bin and joined together and continued to about 10 on and started across to the drivers side ,the crack is about b14 in long at this time ,wet to a subaru dealer they tried to convince it was a rock, I pointed out the crack was at the bottom of the window and ,said he could nothing.Went to a nation repair window business they confirmed it was not a rock, their opinion there is a flaw in the glass.There was no prior symptom to this taking place
Corrective Action:
stayed in Bangor Maine cold night frost on windshield, turned on defrost within several minute my wife noticed two small cracks at the bottom of the windshield ,within several minutes the progress up wards for about 5bin and joined together and continued to about 10 on and started across to the drivers side ,the crack is about b14 in long at this time ,wet to a subaru dealer they tried to convince it was a rock, I pointed out the crack was at the bottom of the window and ,said he could nothing.Went to a nation repair window business they confirmed it was not a rock, their opinion there is a flaw in the glass.There was no prior symptom to this taking place
Additional Notes:
stayed in Bangor Maine cold night frost on windshield, turned on defrost within several minute my wife noticed two small cracks at the bottom of the windshield ,within several minutes the progress up wards for about 5bin and joined together and continued to about 10 on and started across to the drivers side ,the crack is about b14 in long at this time ,wet to a subaru dealer they tried to convince it was a rock, I pointed out the crack was at the bottom of the window and ,said he could nothing.Went to a nation repair window business they confirmed it was not a rock, their opinion there is a flaw in the glass.There was no prior symptom to this taking place
Mfg Campaign: 11560647
Recall Date: Dec 18, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
stayed in Bangor Maine cold night frost on windshield, turned on defrost within several minute my wife noticed two small cracks at the bottom of the windshield ,within several minutes the progress up wards for about 5bin and joined together and continued to about 10 on and started across to the drivers side ,the crack is about b14 in long at this time ,wet to a subaru dealer they tried to convince it was a rock, I pointed out the crack was at the bottom of the window and ,said he could nothing.Went to a nation repair window business they confirmed it was not a rock, their opinion there is a flaw in the glass.There was no prior symptom to this taking place
Corrective Action:
stayed in Bangor Maine cold night frost on windshield, turned on defrost within several minute my wife noticed two small cracks at the bottom of the windshield ,within several minutes the progress up wards for about 5bin and joined together and continued to about 10 on and started across to the drivers side ,the crack is about b14 in long at this time ,wet to a subaru dealer they tried to convince it was a rock, I pointed out the crack was at the bottom of the window and ,said he could nothing.Went to a nation repair window business they confirmed it was not a rock, their opinion there is a flaw in the glass.There was no prior symptom to this taking place
Additional Notes:
stayed in Bangor Maine cold night frost on windshield, turned on defrost within several minute my wife noticed two small cracks at the bottom of the windshield ,within several minutes the progress up wards for about 5bin and joined together and continued to about 10 on and started across to the drivers side ,the crack is about b14 in long at this time ,wet to a subaru dealer they tried to convince it was a rock, I pointed out the crack was at the bottom of the window and ,said he could nothing.Went to a nation repair window business they confirmed it was not a rock, their opinion there is a flaw in the glass.There was no prior symptom to this taking place
Mfg Campaign: 11560647
Recall Date: Dec 18, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield on my 2022 Subaru Outback has cracked twice with a year's time without impact! The first crack in February 2023 was detected after the car was parked overnight. The crack extended from the edge of the windshield on the drivers side and into the field of vision by approx. 24". The dealer said it was an impact however no impact of any kind occurred. I reported it to Corproate Subaru offices (Case#230120-1800472), who agreed to replace the windshield and the associated eyesight camera equipment, most likely because there are many incidences of this happening with their vehicles. The most recent re-occurrence of the windshield cracking without impact happened in early Dec. 2023. Again, no impact occurred and the crack was found after the vehicle was parked for about an hour after I attended a gallery opening. This time the dealer once again performed the same test performed in February (by using a pen that notes an indentation the size of a pinhead). Once again the crack starts from the edge of the windshield and extends through the line of vision by about 24" which creates a severe safety issue, especially when driving at night. Although the Subaru Corporate office replaced the first incident of this, they are now saying with the new case I opened (Case 231204-1901299) that they won't replace the most recent incident, even when it is exactly the same as the first! It seems as though Subaru won't own up to the fact that their windshields are faulty and have a propensity for stress fractures which is a serious safety issue.
Corrective Action:
The windshield on my 2022 Subaru Outback has cracked twice with a year's time without impact! The first crack in February 2023 was detected after the car was parked overnight. The crack extended from the edge of the windshield on the drivers side and into the field of vision by approx. 24". The dealer said it was an impact however no impact of any kind occurred. I reported it to Corproate Subaru offices (Case#230120-1800472), who agreed to replace the windshield and the associated eyesight camera equipment, most likely because there are many incidences of this happening with their vehicles. The most recent re-occurrence of the windshield cracking without impact happened in early Dec. 2023. Again, no impact occurred and the crack was found after the vehicle was parked for about an hour after I attended a gallery opening. This time the dealer once again performed the same test performed in February (by using a pen that notes an indentation the size of a pinhead). Once again the crack starts from the edge of the windshield and extends through the line of vision by about 24" which creates a severe safety issue, especially when driving at night. Although the Subaru Corporate office replaced the first incident of this, they are now saying with the new case I opened (Case 231204-1901299) that they won't replace the most recent incident, even when it is exactly the same as the first! It seems as though Subaru won't own up to the fact that their windshields are faulty and have a propensity for stress fractures which is a serious safety issue.
Additional Notes:
The windshield on my 2022 Subaru Outback has cracked twice with a year's time without impact! The first crack in February 2023 was detected after the car was parked overnight. The crack extended from the edge of the windshield on the drivers side and into the field of vision by approx. 24". The dealer said it was an impact however no impact of any kind occurred. I reported it to Corproate Subaru offices (Case#230120-1800472), who agreed to replace the windshield and the associated eyesight camera equipment, most likely because there are many incidences of this happening with their vehicles. The most recent re-occurrence of the windshield cracking without impact happened in early Dec. 2023. Again, no impact occurred and the crack was found after the vehicle was parked for about an hour after I attended a gallery opening. This time the dealer once again performed the same test performed in February (by using a pen that notes an indentation the size of a pinhead). Once again the crack starts from the edge of the windshield and extends through the line of vision by about 24" which creates a severe safety issue, especially when driving at night. Although the Subaru Corporate office replaced the first incident of this, they are now saying with the new case I opened (Case 231204-1901299) that they won't replace the most recent incident, even when it is exactly the same as the first! It seems as though Subaru won't own up to the fact that their windshields are faulty and have a propensity for stress fractures which is a serious safety issue.
Mfg Campaign: 11560700
Recall Date: Dec 18, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The windshield on my 2022 Subaru Outback has cracked twice with a year's time without impact! The first crack in February 2023 was detected after the car was parked overnight. The crack extended from the edge of the windshield on the drivers side and into the field of vision by approx. 24". The dealer said it was an impact however no impact of any kind occurred. I reported it to Corproate Subaru offices (Case#230120-1800472), who agreed to replace the windshield and the associated eyesight camera equipment, most likely because there are many incidences of this happening with their vehicles. The most recent re-occurrence of the windshield cracking without impact happened in early Dec. 2023. Again, no impact occurred and the crack was found after the vehicle was parked for about an hour after I attended a gallery opening. This time the dealer once again performed the same test performed in February (by using a pen that notes an indentation the size of a pinhead). Once again the crack starts from the edge of the windshield and extends through the line of vision by about 24" which creates a severe safety issue, especially when driving at night. Although the Subaru Corporate office replaced the first incident of this, they are now saying with the new case I opened (Case 231204-1901299) that they won't replace the most recent incident, even when it is exactly the same as the first! It seems as though Subaru won't own up to the fact that their windshields are faulty and have a propensity for stress fractures which is a serious safety issue.
Corrective Action:
The windshield on my 2022 Subaru Outback has cracked twice with a year's time without impact! The first crack in February 2023 was detected after the car was parked overnight. The crack extended from the edge of the windshield on the drivers side and into the field of vision by approx. 24". The dealer said it was an impact however no impact of any kind occurred. I reported it to Corproate Subaru offices (Case#230120-1800472), who agreed to replace the windshield and the associated eyesight camera equipment, most likely because there are many incidences of this happening with their vehicles. The most recent re-occurrence of the windshield cracking without impact happened in early Dec. 2023. Again, no impact occurred and the crack was found after the vehicle was parked for about an hour after I attended a gallery opening. This time the dealer once again performed the same test performed in February (by using a pen that notes an indentation the size of a pinhead). Once again the crack starts from the edge of the windshield and extends through the line of vision by about 24" which creates a severe safety issue, especially when driving at night. Although the Subaru Corporate office replaced the first incident of this, they are now saying with the new case I opened (Case 231204-1901299) that they won't replace the most recent incident, even when it is exactly the same as the first! It seems as though Subaru won't own up to the fact that their windshields are faulty and have a propensity for stress fractures which is a serious safety issue.
Additional Notes:
The windshield on my 2022 Subaru Outback has cracked twice with a year's time without impact! The first crack in February 2023 was detected after the car was parked overnight. The crack extended from the edge of the windshield on the drivers side and into the field of vision by approx. 24". The dealer said it was an impact however no impact of any kind occurred. I reported it to Corproate Subaru offices (Case#230120-1800472), who agreed to replace the windshield and the associated eyesight camera equipment, most likely because there are many incidences of this happening with their vehicles. The most recent re-occurrence of the windshield cracking without impact happened in early Dec. 2023. Again, no impact occurred and the crack was found after the vehicle was parked for about an hour after I attended a gallery opening. This time the dealer once again performed the same test performed in February (by using a pen that notes an indentation the size of a pinhead). Once again the crack starts from the edge of the windshield and extends through the line of vision by about 24" which creates a severe safety issue, especially when driving at night. Although the Subaru Corporate office replaced the first incident of this, they are now saying with the new case I opened (Case 231204-1901299) that they won't replace the most recent incident, even when it is exactly the same as the first! It seems as though Subaru won't own up to the fact that their windshields are faulty and have a propensity for stress fractures which is a serious safety issue.
Mfg Campaign: 11560700
Recall Date: Dec 18, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
This car has only 6030 miles on it and is less than 2 years old. I came out of the grocery store and the windshield was cracked. There was no ding or something that hit it. The crack just was suddenly there and started underneath the rubber lining around the windshield at the bottom. The crack has grown to 1/3rd the entire size of the windsheid...all by itself. This is a $1200 windshield to replace. I understand this is a big problem with Subaru windshield on 2022 model Outbacks and CrossTrek
Corrective Action:
This car has only 6030 miles on it and is less than 2 years old. I came out of the grocery store and the windshield was cracked. There was no ding or something that hit it. The crack just was suddenly there and started underneath the rubber lining around the windshield at the bottom. The crack has grown to 1/3rd the entire size of the windsheid...all by itself. This is a $1200 windshield to replace. I understand this is a big problem with Subaru windshield on 2022 model Outbacks and CrossTrek
Additional Notes:
This car has only 6030 miles on it and is less than 2 years old. I came out of the grocery store and the windshield was cracked. There was no ding or something that hit it. The crack just was suddenly there and started underneath the rubber lining around the windshield at the bottom. The crack has grown to 1/3rd the entire size of the windsheid...all by itself. This is a $1200 windshield to replace. I understand this is a big problem with Subaru windshield on 2022 model Outbacks and CrossTrek
Mfg Campaign: 11560080
Recall Date: Dec 14, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Subaru Outback. The contact stated that while attempting to drive off from a stop light, several unknown warning lights were illuminated, and unknown messages were displayed, and the vehicle stalled and failed to restart. During the failure, an audible alarm was activated and the message "Shift to Park and Restart" was displayed. The vehicle was later towed to the local dealer who was unable to determine the cause of the failure. No cause for the failure was found. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2022 Subaru Outback. The contact stated that while attempting to drive off from a stop light, several unknown warning lights were illuminated, and unknown messages were displayed, and the vehicle stalled and failed to restart. During the failure, an audible alarm was activated and the message "Shift to Park and Restart" was displayed. The vehicle was later towed to the local dealer who was unable to determine the cause of the failure. No cause for the failure was found. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2022 Subaru Outback. The contact stated that while attempting to drive off from a stop light, several unknown warning lights were illuminated, and unknown messages were displayed, and the vehicle stalled and failed to restart. During the failure, an audible alarm was activated and the message "Shift to Park and Restart" was displayed. The vehicle was later towed to the local dealer who was unable to determine the cause of the failure. No cause for the failure was found. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11559977
Recall Date: Dec 13, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield cracked for no reason. Vehicle was parked under the carport. It's a crack about 8" long starting from the drivers side windshield post.
Corrective Action:
Windshield cracked for no reason. Vehicle was parked under the carport. It's a crack about 8" long starting from the drivers side windshield post.
Additional Notes:
Windshield cracked for no reason. Vehicle was parked under the carport. It's a crack about 8" long starting from the drivers side windshield post.
Mfg Campaign: 11559453
Recall Date: Dec 11, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Driving 70mph on an interstate and the windshield spontaneously popped, creating a long, large crack on the left side of the windshield.
Corrective Action:
Driving 70mph on an interstate and the windshield spontaneously popped, creating a long, large crack on the left side of the windshield.
Additional Notes:
Driving 70mph on an interstate and the windshield spontaneously popped, creating a long, large crack on the left side of the windshield.
Mfg Campaign: 11558085
Recall Date: Dec 2, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Less than 3 months ago I reported 11543521. Now, the very first rock to hit this new OEM replacement windshield caused a 7-8 inch crack to form in the middle and start to propagate. There are still less than 8000 miles on the car.
Corrective Action:
Less than 3 months ago I reported 11543521. Now, the very first rock to hit this new OEM replacement windshield caused a 7-8 inch crack to form in the middle and start to propagate. There are still less than 8000 miles on the car.
Additional Notes:
Less than 3 months ago I reported 11543521. Now, the very first rock to hit this new OEM replacement windshield caused a 7-8 inch crack to form in the middle and start to propagate. There are still less than 8000 miles on the car.
Mfg Campaign: 11557361
Recall Date: Nov 28, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield cracked without any impact. The crack started on the drivers side right on the edge of the windshield.
Corrective Action:
Windshield cracked without any impact. The crack started on the drivers side right on the edge of the windshield.
Additional Notes:
Windshield cracked without any impact. The crack started on the drivers side right on the edge of the windshield.
Mfg Campaign: 11556504
Recall Date: Nov 22, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
In the past 10 months, the windshield on my vehicle spontaneously cracked twice while I was driving (December 2022 and October 2023). In both instances there was no perceptible impact; a crack suddenly appeared on the left (driver's side) edge of the windshield, about 1/3 of the way from the bottom, and spread across my field of vision. This is a safety issue because it affect the driver's ability to see the roadway. It might also affect the strength and integrity of the windshield itself should it actually be hit by road debris or other objects. The vehicle was inspected by the Subaru service center both times when it was repaired. Again, if there was impact in either of the incidents, it was imperceptible, and certainly should not have caused any damage to windshield, let alone the extensive cracking that occurred.
Corrective Action:
In the past 10 months, the windshield on my vehicle spontaneously cracked twice while I was driving (December 2022 and October 2023). In both instances there was no perceptible impact; a crack suddenly appeared on the left (driver's side) edge of the windshield, about 1/3 of the way from the bottom, and spread across my field of vision. This is a safety issue because it affect the driver's ability to see the roadway. It might also affect the strength and integrity of the windshield itself should it actually be hit by road debris or other objects. The vehicle was inspected by the Subaru service center both times when it was repaired. Again, if there was impact in either of the incidents, it was imperceptible, and certainly should not have caused any damage to windshield, let alone the extensive cracking that occurred.
Additional Notes:
In the past 10 months, the windshield on my vehicle spontaneously cracked twice while I was driving (December 2022 and October 2023). In both instances there was no perceptible impact; a crack suddenly appeared on the left (driver's side) edge of the windshield, about 1/3 of the way from the bottom, and spread across my field of vision. This is a safety issue because it affect the driver's ability to see the roadway. It might also affect the strength and integrity of the windshield itself should it actually be hit by road debris or other objects. The vehicle was inspected by the Subaru service center both times when it was repaired. Again, if there was impact in either of the incidents, it was imperceptible, and certainly should not have caused any damage to windshield, let alone the extensive cracking that occurred.
Mfg Campaign: 11554746
Recall Date: Nov 12, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Small object hit the top of the windshield and created a star 20 minutes later it spread to a 17 inch crack
Corrective Action:
Small object hit the top of the windshield and created a star 20 minutes later it spread to a 17 inch crack
Additional Notes:
Small object hit the top of the windshield and created a star 20 minutes later it spread to a 17 inch crack
Mfg Campaign: 11554150
Recall Date: Nov 8, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A month ago I was sitting in my car in a parking lot when the windshield on the passenger side cracked about 1 foot in an "S" shape. There were no other cars, rocks, etc. around and you cannot see or feel an impact point on the crack or anywhere on the windshield. The crack has spread over the last week and formed a "T" split in line with the rearview mirror.
Corrective Action:
A month ago I was sitting in my car in a parking lot when the windshield on the passenger side cracked about 1 foot in an "S" shape. There were no other cars, rocks, etc. around and you cannot see or feel an impact point on the crack or anywhere on the windshield. The crack has spread over the last week and formed a "T" split in line with the rearview mirror.
Additional Notes:
A month ago I was sitting in my car in a parking lot when the windshield on the passenger side cracked about 1 foot in an "S" shape. There were no other cars, rocks, etc. around and you cannot see or feel an impact point on the crack or anywhere on the windshield. The crack has spread over the last week and formed a "T" split in line with the rearview mirror.
Mfg Campaign: 11554165
Recall Date: Nov 8, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Fuel gauge reading incorrectly. Shows full tank and it is not full. Also mpg and mileage range indicators fluctuate, sometimes wildly
Corrective Action:
Fuel gauge reading incorrectly. Shows full tank and it is not full. Also mpg and mileage range indicators fluctuate, sometimes wildly
Additional Notes:
Fuel gauge reading incorrectly. Shows full tank and it is not full. Also mpg and mileage range indicators fluctuate, sometimes wildly
Mfg Campaign: 11553783
Recall Date: Nov 6, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2022 Subaru Outback. The contact stated that while his wife was driving at 30 MPH, she heard an abnormal sound emanating from the front of the vehicle, and the vehicle suddenly lost all electrical power. She was able to coast to the shoulder of the roadway, where the vehicle failed to restart. A short time later, the contact's wife observed white smoke rising from the engine compartment, and within 15 minutes, the entire vehicle was engulfed in flames. Local emergency services were called and were able to extinguish the fire. A fire and police report were filed, and no injuries were reported. No warning lights were illuminated. The vehicle was towed to a tow yard, awaiting inspection. The manufacturer was not notified of the failure. The failure mileage was 23,000.
Corrective Action:
The contact owned a 2022 Subaru Outback. The contact stated that while his wife was driving at 30 MPH, she heard an abnormal sound emanating from the front of the vehicle, and the vehicle suddenly lost all electrical power. She was able to coast to the shoulder of the roadway, where the vehicle failed to restart. A short time later, the contact's wife observed white smoke rising from the engine compartment, and within 15 minutes, the entire vehicle was engulfed in flames. Local emergency services were called and were able to extinguish the fire. A fire and police report were filed, and no injuries were reported. No warning lights were illuminated. The vehicle was towed to a tow yard, awaiting inspection. The manufacturer was not notified of the failure. The failure mileage was 23,000.
Additional Notes:
The contact owned a 2022 Subaru Outback. The contact stated that while his wife was driving at 30 MPH, she heard an abnormal sound emanating from the front of the vehicle, and the vehicle suddenly lost all electrical power. She was able to coast to the shoulder of the roadway, where the vehicle failed to restart. A short time later, the contact's wife observed white smoke rising from the engine compartment, and within 15 minutes, the entire vehicle was engulfed in flames. Local emergency services were called and were able to extinguish the fire. A fire and police report were filed, and no injuries were reported. No warning lights were illuminated. The vehicle was towed to a tow yard, awaiting inspection. The manufacturer was not notified of the failure. The failure mileage was 23,000.
Mfg Campaign: 11553800
Recall Date: Nov 6, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2022 Subaru Outback. The contact stated that while his wife was driving at 30 MPH, she heard an abnormal sound emanating from the front of the vehicle, and the vehicle suddenly lost all electrical power. She was able to coast to the shoulder of the roadway, where the vehicle failed to restart. A short time later, the contact's wife observed white smoke rising from the engine compartment, and within 15 minutes, the entire vehicle was engulfed in flames. Local emergency services were called and were able to extinguish the fire. A fire and police report were filed, and no injuries were reported. No warning lights were illuminated. The vehicle was towed to a tow yard, awaiting inspection. The manufacturer was not notified of the failure. The failure mileage was 23,000.
Corrective Action:
The contact owned a 2022 Subaru Outback. The contact stated that while his wife was driving at 30 MPH, she heard an abnormal sound emanating from the front of the vehicle, and the vehicle suddenly lost all electrical power. She was able to coast to the shoulder of the roadway, where the vehicle failed to restart. A short time later, the contact's wife observed white smoke rising from the engine compartment, and within 15 minutes, the entire vehicle was engulfed in flames. Local emergency services were called and were able to extinguish the fire. A fire and police report were filed, and no injuries were reported. No warning lights were illuminated. The vehicle was towed to a tow yard, awaiting inspection. The manufacturer was not notified of the failure. The failure mileage was 23,000.
Additional Notes:
The contact owned a 2022 Subaru Outback. The contact stated that while his wife was driving at 30 MPH, she heard an abnormal sound emanating from the front of the vehicle, and the vehicle suddenly lost all electrical power. She was able to coast to the shoulder of the roadway, where the vehicle failed to restart. A short time later, the contact's wife observed white smoke rising from the engine compartment, and within 15 minutes, the entire vehicle was engulfed in flames. Local emergency services were called and were able to extinguish the fire. A fire and police report were filed, and no injuries were reported. No warning lights were illuminated. The vehicle was towed to a tow yard, awaiting inspection. The manufacturer was not notified of the failure. The failure mileage was 23,000.
Mfg Campaign: 11553800
Recall Date: Nov 6, 2023
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2022 Subaru Outback. The contact stated while pulling into a bumpy parking space, the vehicle shuddered violently, unintendedly accelerated, and crashed into a stone wall. As a result, the hood of the vehicle was bent and the bumpers were damaged. The air bags did not deploy. The contact did not sustain any injuries. The contact was able to drive to an unknown dealer, where the vehicle was inspected, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would follow up in two business days. The failure mileage was 13,947.
Corrective Action:
The contact owns a 2022 Subaru Outback. The contact stated while pulling into a bumpy parking space, the vehicle shuddered violently, unintendedly accelerated, and crashed into a stone wall. As a result, the hood of the vehicle was bent and the bumpers were damaged. The air bags did not deploy. The contact did not sustain any injuries. The contact was able to drive to an unknown dealer, where the vehicle was inspected, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would follow up in two business days. The failure mileage was 13,947.
Additional Notes:
The contact owns a 2022 Subaru Outback. The contact stated while pulling into a bumpy parking space, the vehicle shuddered violently, unintendedly accelerated, and crashed into a stone wall. As a result, the hood of the vehicle was bent and the bumpers were damaged. The air bags did not deploy. The contact did not sustain any injuries. The contact was able to drive to an unknown dealer, where the vehicle was inspected, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would follow up in two business days. The failure mileage was 13,947.
Mfg Campaign: 11553407
Recall Date: Nov 3, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Subaru Outback. The contact stated while driving approximately 35 MPH, the engine started sputtering with several unknown warning lights illuminated. The contact stated that the vehicle started losing motive power. The accelerator pedal was depressed, and the engine revved and responded as needed. The contact stated that the power steering and power brakes failed while attempting to pull over to the side of the road. The contact continued to rev the engine which appeared to stabilize the instrument cluster view; however, the power steering and brakes were inoperable. The contact stated that the vehicle was shifted into park(P) but while attempting to shift into drive(D), the gear shifter failed to move. The contact turned off the vehicle and waited for approximately one hour and when the vehicle restarted, all functionality had returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,000.
Corrective Action:
The contact owns a 2022 Subaru Outback. The contact stated while driving approximately 35 MPH, the engine started sputtering with several unknown warning lights illuminated. The contact stated that the vehicle started losing motive power. The accelerator pedal was depressed, and the engine revved and responded as needed. The contact stated that the power steering and power brakes failed while attempting to pull over to the side of the road. The contact continued to rev the engine which appeared to stabilize the instrument cluster view; however, the power steering and brakes were inoperable. The contact stated that the vehicle was shifted into park(P) but while attempting to shift into drive(D), the gear shifter failed to move. The contact turned off the vehicle and waited for approximately one hour and when the vehicle restarted, all functionality had returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,000.
Additional Notes:
The contact owns a 2022 Subaru Outback. The contact stated while driving approximately 35 MPH, the engine started sputtering with several unknown warning lights illuminated. The contact stated that the vehicle started losing motive power. The accelerator pedal was depressed, and the engine revved and responded as needed. The contact stated that the power steering and power brakes failed while attempting to pull over to the side of the road. The contact continued to rev the engine which appeared to stabilize the instrument cluster view; however, the power steering and brakes were inoperable. The contact stated that the vehicle was shifted into park(P) but while attempting to shift into drive(D), the gear shifter failed to move. The contact turned off the vehicle and waited for approximately one hour and when the vehicle restarted, all functionality had returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,000.
Mfg Campaign: 11552963
Recall Date: Nov 1, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Subaru Outback. The contact stated while driving approximately 35 MPH, the engine started sputtering with several unknown warning lights illuminated. The contact stated that the vehicle started losing motive power. The accelerator pedal was depressed, and the engine revved and responded as needed. The contact stated that the power steering and power brakes failed while attempting to pull over to the side of the road. The contact continued to rev the engine which appeared to stabilize the instrument cluster view; however, the power steering and brakes were inoperable. The contact stated that the vehicle was shifted into park(P) but while attempting to shift into drive(D), the gear shifter failed to move. The contact turned off the vehicle and waited for approximately one hour and when the vehicle restarted, all functionality had returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,000.
Corrective Action:
The contact owns a 2022 Subaru Outback. The contact stated while driving approximately 35 MPH, the engine started sputtering with several unknown warning lights illuminated. The contact stated that the vehicle started losing motive power. The accelerator pedal was depressed, and the engine revved and responded as needed. The contact stated that the power steering and power brakes failed while attempting to pull over to the side of the road. The contact continued to rev the engine which appeared to stabilize the instrument cluster view; however, the power steering and brakes were inoperable. The contact stated that the vehicle was shifted into park(P) but while attempting to shift into drive(D), the gear shifter failed to move. The contact turned off the vehicle and waited for approximately one hour and when the vehicle restarted, all functionality had returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,000.
Additional Notes:
The contact owns a 2022 Subaru Outback. The contact stated while driving approximately 35 MPH, the engine started sputtering with several unknown warning lights illuminated. The contact stated that the vehicle started losing motive power. The accelerator pedal was depressed, and the engine revved and responded as needed. The contact stated that the power steering and power brakes failed while attempting to pull over to the side of the road. The contact continued to rev the engine which appeared to stabilize the instrument cluster view; however, the power steering and brakes were inoperable. The contact stated that the vehicle was shifted into park(P) but while attempting to shift into drive(D), the gear shifter failed to move. The contact turned off the vehicle and waited for approximately one hour and when the vehicle restarted, all functionality had returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 17,000.
Mfg Campaign: 11552963
Recall Date: Nov 1, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield spontaneously cracked while we were starting the car in a parking lot. No movement and no impact points along the crack. Initiated at the bottom of windshield exactly at the center point and worked up toward the middle. Dealers (West Houston Subaru, followed by Gillman Subaru) could not point out an impact point along the crack but indicated this was not a dealer problem.
Corrective Action:
Windshield spontaneously cracked while we were starting the car in a parking lot. No movement and no impact points along the crack. Initiated at the bottom of windshield exactly at the center point and worked up toward the middle. Dealers (West Houston Subaru, followed by Gillman Subaru) could not point out an impact point along the crack but indicated this was not a dealer problem.
Additional Notes:
Windshield spontaneously cracked while we were starting the car in a parking lot. No movement and no impact points along the crack. Initiated at the bottom of windshield exactly at the center point and worked up toward the middle. Dealers (West Houston Subaru, followed by Gillman Subaru) could not point out an impact point along the crack but indicated this was not a dealer problem.
Mfg Campaign: 11552893
Recall Date: Oct 31, 2023
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