Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRA-24
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRQ-23
Recall Date: Nov 9, 2023
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2022 Impreza and Outback vehicles. The incorrect paint clearcoat may have been applied, which can cause the windshield to be insufficiently bonded to the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRH-22
Recall Date: Sep 22, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2022 Outback vehicles. The engine wiring harness may have been damaged, resulting in a loose electrical connection to the engine control unit (ECU).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRC-22
Recall Date: Jul 1, 2022
Consumer Complaints
496 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I parked the vehicle at a local restaurant in the sun. The windshield cracked from midpoint passenger side to middle and f windshield. No impact from rock or other item and I had the car in sight at all times while in the restaurant. This is a defective part. When I bought the car I paid extra to have a special coating put on at the dealership due to a known thin glass problem on Subarus.
Corrective Action:
I parked the vehicle at a local restaurant in the sun. The windshield cracked from midpoint passenger side to middle and f windshield. No impact from rock or other item and I had the car in sight at all times while in the restaurant. This is a defective part. When I bought the car I paid extra to have a special coating put on at the dealership due to a known thin glass problem on Subarus.
Additional Notes:
I parked the vehicle at a local restaurant in the sun. The windshield cracked from midpoint passenger side to middle and f windshield. No impact from rock or other item and I had the car in sight at all times while in the restaurant. This is a defective part. When I bought the car I paid extra to have a special coating put on at the dealership due to a known thin glass problem on Subarus.
Mfg Campaign: 11572358
Recall Date: Feb 16, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased my 2022 Outback Premium March 2022. In less than a year, the Star Link Console was restarting at least once a day. Then it began restarting more frequently. The Subaru Dealership updated the software and the restarts slowed to maybe once every few weeks instead of the 3 to 4 times in 30 minutes. Then the restarts began again. The Subaru Dealership updated the software a 2nd time in less than 9 months. Then the restart began more frequently; again. The 3rd service visit to the Subaru Dealership upgraded the firmware to a newer version. In less than 6 months, the screen is rebooting with more frequency and Eye Sight is causing Subaru to email and text notices of an issue. This is now February 2024, my 4th visit for the same issue. Although, this time is worse. The screen is restarting every 2 to 3 minutes, but the screen won't stay when it shows the logo and the screen is completely black. Now, the electronic driver's controls screen and the Star Link screen ae malfunctioning. It doesn't matter if the vehicle is travelling (any speed) or idle when it restarts or goes completely black. Once the car was turned off for about 1 hour after reaching my destination. I returned to my Outback, started the ignition and it took more than 2 miles for both the black screen to boot up and show any information. Several codes and symbols showed up, but then the screens rebooted again. My 2022 Outback has been at the Subaru Dealership for nearly 7 days and service is informing me that Corporate has to collect digital information to confirm replacement of the Star Link Consoles.
Corrective Action:
Purchased my 2022 Outback Premium March 2022. In less than a year, the Star Link Console was restarting at least once a day. Then it began restarting more frequently. The Subaru Dealership updated the software and the restarts slowed to maybe once every few weeks instead of the 3 to 4 times in 30 minutes. Then the restarts began again. The Subaru Dealership updated the software a 2nd time in less than 9 months. Then the restart began more frequently; again. The 3rd service visit to the Subaru Dealership upgraded the firmware to a newer version. In less than 6 months, the screen is rebooting with more frequency and Eye Sight is causing Subaru to email and text notices of an issue. This is now February 2024, my 4th visit for the same issue. Although, this time is worse. The screen is restarting every 2 to 3 minutes, but the screen won't stay when it shows the logo and the screen is completely black. Now, the electronic driver's controls screen and the Star Link screen ae malfunctioning. It doesn't matter if the vehicle is travelling (any speed) or idle when it restarts or goes completely black. Once the car was turned off for about 1 hour after reaching my destination. I returned to my Outback, started the ignition and it took more than 2 miles for both the black screen to boot up and show any information. Several codes and symbols showed up, but then the screens rebooted again. My 2022 Outback has been at the Subaru Dealership for nearly 7 days and service is informing me that Corporate has to collect digital information to confirm replacement of the Star Link Consoles.
Additional Notes:
Purchased my 2022 Outback Premium March 2022. In less than a year, the Star Link Console was restarting at least once a day. Then it began restarting more frequently. The Subaru Dealership updated the software and the restarts slowed to maybe once every few weeks instead of the 3 to 4 times in 30 minutes. Then the restarts began again. The Subaru Dealership updated the software a 2nd time in less than 9 months. Then the restart began more frequently; again. The 3rd service visit to the Subaru Dealership upgraded the firmware to a newer version. In less than 6 months, the screen is rebooting with more frequency and Eye Sight is causing Subaru to email and text notices of an issue. This is now February 2024, my 4th visit for the same issue. Although, this time is worse. The screen is restarting every 2 to 3 minutes, but the screen won't stay when it shows the logo and the screen is completely black. Now, the electronic driver's controls screen and the Star Link screen ae malfunctioning. It doesn't matter if the vehicle is travelling (any speed) or idle when it restarts or goes completely black. Once the car was turned off for about 1 hour after reaching my destination. I returned to my Outback, started the ignition and it took more than 2 miles for both the black screen to boot up and show any information. Several codes and symbols showed up, but then the screens rebooted again. My 2022 Outback has been at the Subaru Dealership for nearly 7 days and service is informing me that Corporate has to collect digital information to confirm replacement of the Star Link Consoles.
Mfg Campaign: 11572403
Recall Date: Feb 16, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield pressure cracked from passenger side to middle. Horizontal crack, no chip/impact damage. Was parked at night and woke up to crack in the morning. No visible chips or damage to create crack. Literally cracked on its own.
Corrective Action:
Windshield pressure cracked from passenger side to middle. Horizontal crack, no chip/impact damage. Was parked at night and woke up to crack in the morning. No visible chips or damage to create crack. Literally cracked on its own.
Additional Notes:
Windshield pressure cracked from passenger side to middle. Horizontal crack, no chip/impact damage. Was parked at night and woke up to crack in the morning. No visible chips or damage to create crack. Literally cracked on its own.
Mfg Campaign: 11572039
Recall Date: Feb 15, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield spontaneously cracked while parked overnight in garage. Crack originated on passenger side in the middle of windshield starting at the end of the panel and running to middle of windshield horizontally. No chip, damage, impact happened. It literally cracked on its own overnight. Husband is a window engineer and said either the glass is not sustainable for the span of the windshield or the seal is faulty and it dislodged/shifted the glass causing a pressure crack. Subaru has no recalls but this is a common problem according to this website and hopefully someone can address this because it’s a safety issue and happens without impact or damage.
Corrective Action:
Windshield spontaneously cracked while parked overnight in garage. Crack originated on passenger side in the middle of windshield starting at the end of the panel and running to middle of windshield horizontally. No chip, damage, impact happened. It literally cracked on its own overnight. Husband is a window engineer and said either the glass is not sustainable for the span of the windshield or the seal is faulty and it dislodged/shifted the glass causing a pressure crack. Subaru has no recalls but this is a common problem according to this website and hopefully someone can address this because it’s a safety issue and happens without impact or damage.
Additional Notes:
Windshield spontaneously cracked while parked overnight in garage. Crack originated on passenger side in the middle of windshield starting at the end of the panel and running to middle of windshield horizontally. No chip, damage, impact happened. It literally cracked on its own overnight. Husband is a window engineer and said either the glass is not sustainable for the span of the windshield or the seal is faulty and it dislodged/shifted the glass causing a pressure crack. Subaru has no recalls but this is a common problem according to this website and hopefully someone can address this because it’s a safety issue and happens without impact or damage.
Mfg Campaign: 11572044
Recall Date: Feb 15, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11570014
Recall Date: Feb 5, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2022 Subaru Outback. The contact stated while driving at an undisclosed speed with the defroster activated, within two hours, the contact observed that the front windshield had cracked just above the defroster vents. The vehicle was taken to an independent mechanic, who determined that the temperature difference between the interior and exterior of the vehicle resulted in thermal shock. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 14,000.
Corrective Action:
The contact owns a 2022 Subaru Outback. The contact stated while driving at an undisclosed speed with the defroster activated, within two hours, the contact observed that the front windshield had cracked just above the defroster vents. The vehicle was taken to an independent mechanic, who determined that the temperature difference between the interior and exterior of the vehicle resulted in thermal shock. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 14,000.
Additional Notes:
The contact owns a 2022 Subaru Outback. The contact stated while driving at an undisclosed speed with the defroster activated, within two hours, the contact observed that the front windshield had cracked just above the defroster vents. The vehicle was taken to an independent mechanic, who determined that the temperature difference between the interior and exterior of the vehicle resulted in thermal shock. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 14,000.
Mfg Campaign: 11569463
Recall Date: Feb 2, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked without impact. It is available for inspection upon request. The vehicle was inspected by dealer but said nothing could be done.
Corrective Action:
Windshield cracked without impact. It is available for inspection upon request. The vehicle was inspected by dealer but said nothing could be done.
Additional Notes:
Windshield cracked without impact. It is available for inspection upon request. The vehicle was inspected by dealer but said nothing could be done.
Mfg Campaign: 11567661
Recall Date: Jan 24, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked spontaneously while parked in the garage. Started at the base near the driver's side wiper and goes mid-way up the windshield.
Corrective Action:
Windshield cracked spontaneously while parked in the garage. Started at the base near the driver's side wiper and goes mid-way up the windshield.
Additional Notes:
Windshield cracked spontaneously while parked in the garage. Started at the base near the driver's side wiper and goes mid-way up the windshield.
Mfg Campaign: 11567210
Recall Date: Jan 23, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2022 Subaru Outback. The contact stated that while driving at approximately 50 MPH, he observed a noise coming from the front window. The vehicle was taken to a dealer where it was diagnosed that an unknown component in the A/C needed to be replaced. Additionally, the contact observed a crack in the middle of the windshield. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure six times and a case was filed. The failure mileage was 25,000.
Corrective Action:
The contact owns a 2022 Subaru Outback. The contact stated that while driving at approximately 50 MPH, he observed a noise coming from the front window. The vehicle was taken to a dealer where it was diagnosed that an unknown component in the A/C needed to be replaced. Additionally, the contact observed a crack in the middle of the windshield. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure six times and a case was filed. The failure mileage was 25,000.
Additional Notes:
The contact owns a 2022 Subaru Outback. The contact stated that while driving at approximately 50 MPH, he observed a noise coming from the front window. The vehicle was taken to a dealer where it was diagnosed that an unknown component in the A/C needed to be replaced. Additionally, the contact observed a crack in the middle of the windshield. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure six times and a case was filed. The failure mileage was 25,000.
Mfg Campaign: 11567234
Recall Date: Jan 23, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Subaru Outback. The contact stated that while driving at approximately 50 MPH, he observed a noise coming from the front window. The vehicle was taken to a dealer where it was diagnosed that an unknown component in the A/C needed to be replaced. Additionally, the contact observed a crack in the middle of the windshield. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure six times and a case was filed. The failure mileage was 25,000.
Corrective Action:
The contact owns a 2022 Subaru Outback. The contact stated that while driving at approximately 50 MPH, he observed a noise coming from the front window. The vehicle was taken to a dealer where it was diagnosed that an unknown component in the A/C needed to be replaced. Additionally, the contact observed a crack in the middle of the windshield. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure six times and a case was filed. The failure mileage was 25,000.
Additional Notes:
The contact owns a 2022 Subaru Outback. The contact stated that while driving at approximately 50 MPH, he observed a noise coming from the front window. The vehicle was taken to a dealer where it was diagnosed that an unknown component in the A/C needed to be replaced. Additionally, the contact observed a crack in the middle of the windshield. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure six times and a case was filed. The failure mileage was 25,000.
Mfg Campaign: 11567234
Recall Date: Jan 23, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The vehicle's front windshield has cracked twice in nearly the exact same manner, location, and type of damage. In both cases, a presumably very small piece of debris that I couldn't see and could barely hear hit the windshield and instantly cracked the windshield. The windshield cracked in the same manner (one large lateral crack about 8" towards the center and 6" all the way through the right side edge of the windshield). Both instances left a very small pock mark where the crack originated. The first instance occurred in May 2022 (I had owned the car for one week); the second instance occurred December 2023. The incidents were not inspected by manufacturer, police, or insurance representatives. I have photos of both windshields. I still have the second cracked windshield installed, but plan to replace it soon since it is unsafe to drive with.
Corrective Action:
The vehicle's front windshield has cracked twice in nearly the exact same manner, location, and type of damage. In both cases, a presumably very small piece of debris that I couldn't see and could barely hear hit the windshield and instantly cracked the windshield. The windshield cracked in the same manner (one large lateral crack about 8" towards the center and 6" all the way through the right side edge of the windshield). Both instances left a very small pock mark where the crack originated. The first instance occurred in May 2022 (I had owned the car for one week); the second instance occurred December 2023. The incidents were not inspected by manufacturer, police, or insurance representatives. I have photos of both windshields. I still have the second cracked windshield installed, but plan to replace it soon since it is unsafe to drive with.
Additional Notes:
The vehicle's front windshield has cracked twice in nearly the exact same manner, location, and type of damage. In both cases, a presumably very small piece of debris that I couldn't see and could barely hear hit the windshield and instantly cracked the windshield. The windshield cracked in the same manner (one large lateral crack about 8" towards the center and 6" all the way through the right side edge of the windshield). Both instances left a very small pock mark where the crack originated. The first instance occurred in May 2022 (I had owned the car for one week); the second instance occurred December 2023. The incidents were not inspected by manufacturer, police, or insurance representatives. I have photos of both windshields. I still have the second cracked windshield installed, but plan to replace it soon since it is unsafe to drive with.
Mfg Campaign: 11566806
Recall Date: Jan 21, 2024
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Low beam headlights are aimed too high from the factory. I have asked the dealer to adjust them, but there are only two options for aiming and the lower position only casts light about 20 feet in front of the vehicle. During nighttime driving my car is consistently blinding oncoming traffic as evidenced by oncoming traffic flashing their high beams regularly.
Corrective Action:
Low beam headlights are aimed too high from the factory. I have asked the dealer to adjust them, but there are only two options for aiming and the lower position only casts light about 20 feet in front of the vehicle. During nighttime driving my car is consistently blinding oncoming traffic as evidenced by oncoming traffic flashing their high beams regularly.
Additional Notes:
Low beam headlights are aimed too high from the factory. I have asked the dealer to adjust them, but there are only two options for aiming and the lower position only casts light about 20 feet in front of the vehicle. During nighttime driving my car is consistently blinding oncoming traffic as evidenced by oncoming traffic flashing their high beams regularly.
Mfg Campaign: 11566458
Recall Date: Jan 19, 2024
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2022 Subaru Outback. The contact stated that while driving at slow speeds, there was a smoke odor inside the cabin of the vehicle. After a visual inspection of the engine compartment, the contact observed smoke coming from the battery. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.
Corrective Action:
The contact owns a 2022 Subaru Outback. The contact stated that while driving at slow speeds, there was a smoke odor inside the cabin of the vehicle. After a visual inspection of the engine compartment, the contact observed smoke coming from the battery. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.
Additional Notes:
The contact owns a 2022 Subaru Outback. The contact stated that while driving at slow speeds, there was a smoke odor inside the cabin of the vehicle. After a visual inspection of the engine compartment, the contact observed smoke coming from the battery. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.
Mfg Campaign: 11564900
Recall Date: Jan 11, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield cracked by itself, was not hit by rock or anything. Was parked in my garage came out next morning and their was crack. Started from middle outside edge passenger side and extends to middle of windshield under eyesight. Calling dealer in the morning and insurance.
Corrective Action:
Windshield cracked by itself, was not hit by rock or anything. Was parked in my garage came out next morning and their was crack. Started from middle outside edge passenger side and extends to middle of windshield under eyesight. Calling dealer in the morning and insurance.
Additional Notes:
Windshield cracked by itself, was not hit by rock or anything. Was parked in my garage came out next morning and their was crack. Started from middle outside edge passenger side and extends to middle of windshield under eyesight. Calling dealer in the morning and insurance.
Mfg Campaign: 11563972
Recall Date: Jan 6, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield crack originating from under wiper area after a cold day. No known rock impact. Found a super small spot around the size of a period under the wiper blade. Second broken windshield in 18 months. These windshields do not seem very durable
Corrective Action:
Windshield crack originating from under wiper area after a cold day. No known rock impact. Found a super small spot around the size of a period under the wiper blade. Second broken windshield in 18 months. These windshields do not seem very durable
Additional Notes:
Windshield crack originating from under wiper area after a cold day. No known rock impact. Found a super small spot around the size of a period under the wiper blade. Second broken windshield in 18 months. These windshields do not seem very durable
Mfg Campaign: 11562961
Recall Date: Jan 2, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Large crack in windshield extending to lower edge of passenger side without any inciting event with a rock chip or otherwise. Temp was 64 degrees and occurred while parked in the driveway. This is second occurrence. This same event also occurred in May of this year and Subaru covered under warranty as there was no damage. Safelight now is advertising to fix these Subaru windshields with eyesight as it is so common to crack without damage. Need a recall and thicker windshield.
Corrective Action:
Large crack in windshield extending to lower edge of passenger side without any inciting event with a rock chip or otherwise. Temp was 64 degrees and occurred while parked in the driveway. This is second occurrence. This same event also occurred in May of this year and Subaru covered under warranty as there was no damage. Safelight now is advertising to fix these Subaru windshields with eyesight as it is so common to crack without damage. Need a recall and thicker windshield.
Additional Notes:
Large crack in windshield extending to lower edge of passenger side without any inciting event with a rock chip or otherwise. Temp was 64 degrees and occurred while parked in the driveway. This is second occurrence. This same event also occurred in May of this year and Subaru covered under warranty as there was no damage. Safelight now is advertising to fix these Subaru windshields with eyesight as it is so common to crack without damage. Need a recall and thicker windshield.
Mfg Campaign: 11561834
Recall Date: Dec 26, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I’ve had 4 windshield replacements as a result of cracks that have appeared at random. The dealership has replaced windshield but there is clearly a defect in windshield design and could effect my airbags and other safety measures were an accident to occur.
Corrective Action:
I’ve had 4 windshield replacements as a result of cracks that have appeared at random. The dealership has replaced windshield but there is clearly a defect in windshield design and could effect my airbags and other safety measures were an accident to occur.
Additional Notes:
I’ve had 4 windshield replacements as a result of cracks that have appeared at random. The dealership has replaced windshield but there is clearly a defect in windshield design and could effect my airbags and other safety measures were an accident to occur.
Mfg Campaign: 11561918
Recall Date: Dec 26, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Purchased the 2022 outback in April and very shortly after, had a cracked windshield right in the middle of the driver's line of sight. There was no noticeable sign of impact on the windshield. Replaced with a "deal" from the dealer at $1000. Not even 4k miles later, another Crack that's spread on the passenger side, in the middle of the windshield. Dealer says $1500 to replace (insurance is a $1000 deductible). Again. No noticeable sign of impact causing the Crack. Looking to now replace this new vehicle as our household cannot afford to replace these windshields every few thousand miles.
Corrective Action:
Purchased the 2022 outback in April and very shortly after, had a cracked windshield right in the middle of the driver's line of sight. There was no noticeable sign of impact on the windshield. Replaced with a "deal" from the dealer at $1000. Not even 4k miles later, another Crack that's spread on the passenger side, in the middle of the windshield. Dealer says $1500 to replace (insurance is a $1000 deductible). Again. No noticeable sign of impact causing the Crack. Looking to now replace this new vehicle as our household cannot afford to replace these windshields every few thousand miles.
Additional Notes:
Purchased the 2022 outback in April and very shortly after, had a cracked windshield right in the middle of the driver's line of sight. There was no noticeable sign of impact on the windshield. Replaced with a "deal" from the dealer at $1000. Not even 4k miles later, another Crack that's spread on the passenger side, in the middle of the windshield. Dealer says $1500 to replace (insurance is a $1000 deductible). Again. No noticeable sign of impact causing the Crack. Looking to now replace this new vehicle as our household cannot afford to replace these windshields every few thousand miles.
Mfg Campaign: 11561617
Recall Date: Dec 23, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Noticed that there’s a crack on the windshield at the passenger side. There is no evident of impact.
Corrective Action:
Noticed that there’s a crack on the windshield at the passenger side. There is no evident of impact.
Additional Notes:
Noticed that there’s a crack on the windshield at the passenger side. There is no evident of impact.
Mfg Campaign: 11561301
Recall Date: Dec 21, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving small pebble fell on windshield causing approx. 1mm chipp. Within minutes that chipp turned into 9-10" crack from bottom center into passenger side. Never had a windshield so sensitive. I have 2014 Forester with few similar windshield chipps but they stay the same, do not cause cracks. It looks to me that Outback windshield does not hold up against normal use.
Corrective Action:
While driving small pebble fell on windshield causing approx. 1mm chipp. Within minutes that chipp turned into 9-10" crack from bottom center into passenger side. Never had a windshield so sensitive. I have 2014 Forester with few similar windshield chipps but they stay the same, do not cause cracks. It looks to me that Outback windshield does not hold up against normal use.
Additional Notes:
While driving small pebble fell on windshield causing approx. 1mm chipp. Within minutes that chipp turned into 9-10" crack from bottom center into passenger side. Never had a windshield so sensitive. I have 2014 Forester with few similar windshield chipps but they stay the same, do not cause cracks. It looks to me that Outback windshield does not hold up against normal use.
Mfg Campaign: 11561083
Recall Date: Dec 20, 2023
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