Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01F1
Recall Date: May 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44R1
Recall Date: Mar 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01E9
Recall Date: Sep 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The vehicles may be equipped with an incorrectly manufactured air bag sensor, which can delay or disable air bag deployment when necessary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69AL
Recall Date: Jan 31, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94L9
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J2/42J3
Recall Date: Dec 19, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 90L3 / 90L4
Recall Date: Nov 26, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas vehicles. During production, the air conditioning system drain tube may have been twisted, causing water to drain into the air bag control module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 87F9
Recall Date: Aug 20, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46H6
Recall Date: Aug 15, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswaen) is recalling certain 2018 Volkswagen Atlas vehicles. The owner's manuals provided with the affected vehicles do not inform the customers about the child restraint size limitation/restrictions for the second row center seating position. As a result, the center and adjacent outboard seat belt buckles on the second row can become damaged it a child seat base is installed that is wider than 12.6 inches.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69X1
Recall Date: Jun 7, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69W8 69W9
Recall Date: Jun 6, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 47N8, 47N9, 47N6
Recall Date: Jun 1, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain Volkswagen Atlas vehicles. The fuel tank on these vehicles may leak fuel due to a manufacturing error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20AW
Recall Date: May 2, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The fuel tank may have been manufactured with insufficient wall thickness, potentially resulting in the tank leaking fuel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20AQ
Recall Date: Nov 29, 2017
Consumer Complaints
626 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS STOPPED AT A BUSY INTERSECTION WHEN THE BATTERY DIED. THIS WAS THE SECOND TIME IN 2 WEEKS THAT THE BATTERY DIED. TRAFFIC HAD TO BE REROUTED AROUND ME AS I SAT WAITING FOR A JUMP START. I TOOK IT TO THE DEALER AND THEY SAY THE BATTER IS ON BACK ORDER WHICH MAKES ME THINK THAT THIS IS A SYSTEMIC PROBLEM AFFECTING THIS VEHICLE.
Corrective Action:
I WAS STOPPED AT A BUSY INTERSECTION WHEN THE BATTERY DIED. THIS WAS THE SECOND TIME IN 2 WEEKS THAT THE BATTERY DIED. TRAFFIC HAD TO BE REROUTED AROUND ME AS I SAT WAITING FOR A JUMP START. I TOOK IT TO THE DEALER AND THEY SAY THE BATTER IS ON BACK ORDER WHICH MAKES ME THINK THAT THIS IS A SYSTEMIC PROBLEM AFFECTING THIS VEHICLE.
Additional Notes:
I WAS STOPPED AT A BUSY INTERSECTION WHEN THE BATTERY DIED. THIS WAS THE SECOND TIME IN 2 WEEKS THAT THE BATTERY DIED. TRAFFIC HAD TO BE REROUTED AROUND ME AS I SAT WAITING FOR A JUMP START. I TOOK IT TO THE DEALER AND THEY SAY THE BATTER IS ON BACK ORDER WHICH MAKES ME THINK THAT THIS IS A SYSTEMIC PROBLEM AFFECTING THIS VEHICLE.
Mfg Campaign: 11191516
Recall Date: Mar 25, 2019
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WAS DRIVING DOWN MY DRIVEWAY AND THE ELECTRONIC BRAKE ALL OF A SUDDEN MALFUNCTIONED AND TURNED ON, AND LOCKED UP ALL MOVEMENT. THE SYSTEM WAS SCREAMING ELECTRONIC BRAKE MALFUNCTION, DO NOT DRIVE, BRAKE IS ACTIVATED. I WAS ABLE TO EVENTUALLY PUT IT BACK UP NEAR MY HOUSE IN THE PARKING PORTION OF THE DRIVEWAY. THIS IS NOT THE FIRST TIME THAT THE BRAKE HAS MALFUNCTIONED HOWEVER IT IS THE FIRST TIME THAT IT HAS DONE IT WHILE I WAS DRIVING, NORMALLY I CAN TURN OFF THE CAR WAIT ABOUT 5 MINUTES OR SO AND THEN IT'LL STOP MALFUNCTIONING HOWEVER THIS TIME THE BRAKES LOCKED UP AND THE CAR WOULD NOT MOVE. I COULD NOT GET THE BRAKE TO TURN OFF. HAD THE CAR TOWED TO THE DEALERSHIP (STILL SHOWING A MALFUNCTION AFTER VEHICLE WAS OFF ALL DAY). AT THE DEALER FOR SEVERAL DAYS, THEY SAID THEY COULD NOT REPLICATE THE INCIDENT AND THE CAR DOES NOT KEEP A LOG OF MALFUNCTIONS INTERNALLY SO THERE WAS NOTHING TO BE DONE. I HAVE A LONG LIST OF PROBLEMS WITH SENSORS, CAMERA SYSTEMS, AND OTHER ELECTRONIC FAILURES GOING BACK THROUGH AUGUST 2018
Corrective Action:
WAS DRIVING DOWN MY DRIVEWAY AND THE ELECTRONIC BRAKE ALL OF A SUDDEN MALFUNCTIONED AND TURNED ON, AND LOCKED UP ALL MOVEMENT. THE SYSTEM WAS SCREAMING ELECTRONIC BRAKE MALFUNCTION, DO NOT DRIVE, BRAKE IS ACTIVATED. I WAS ABLE TO EVENTUALLY PUT IT BACK UP NEAR MY HOUSE IN THE PARKING PORTION OF THE DRIVEWAY. THIS IS NOT THE FIRST TIME THAT THE BRAKE HAS MALFUNCTIONED HOWEVER IT IS THE FIRST TIME THAT IT HAS DONE IT WHILE I WAS DRIVING, NORMALLY I CAN TURN OFF THE CAR WAIT ABOUT 5 MINUTES OR SO AND THEN IT'LL STOP MALFUNCTIONING HOWEVER THIS TIME THE BRAKES LOCKED UP AND THE CAR WOULD NOT MOVE. I COULD NOT GET THE BRAKE TO TURN OFF. HAD THE CAR TOWED TO THE DEALERSHIP (STILL SHOWING A MALFUNCTION AFTER VEHICLE WAS OFF ALL DAY). AT THE DEALER FOR SEVERAL DAYS, THEY SAID THEY COULD NOT REPLICATE THE INCIDENT AND THE CAR DOES NOT KEEP A LOG OF MALFUNCTIONS INTERNALLY SO THERE WAS NOTHING TO BE DONE. I HAVE A LONG LIST OF PROBLEMS WITH SENSORS, CAMERA SYSTEMS, AND OTHER ELECTRONIC FAILURES GOING BACK THROUGH AUGUST 2018
Additional Notes:
WAS DRIVING DOWN MY DRIVEWAY AND THE ELECTRONIC BRAKE ALL OF A SUDDEN MALFUNCTIONED AND TURNED ON, AND LOCKED UP ALL MOVEMENT. THE SYSTEM WAS SCREAMING ELECTRONIC BRAKE MALFUNCTION, DO NOT DRIVE, BRAKE IS ACTIVATED. I WAS ABLE TO EVENTUALLY PUT IT BACK UP NEAR MY HOUSE IN THE PARKING PORTION OF THE DRIVEWAY. THIS IS NOT THE FIRST TIME THAT THE BRAKE HAS MALFUNCTIONED HOWEVER IT IS THE FIRST TIME THAT IT HAS DONE IT WHILE I WAS DRIVING, NORMALLY I CAN TURN OFF THE CAR WAIT ABOUT 5 MINUTES OR SO AND THEN IT'LL STOP MALFUNCTIONING HOWEVER THIS TIME THE BRAKES LOCKED UP AND THE CAR WOULD NOT MOVE. I COULD NOT GET THE BRAKE TO TURN OFF. HAD THE CAR TOWED TO THE DEALERSHIP (STILL SHOWING A MALFUNCTION AFTER VEHICLE WAS OFF ALL DAY). AT THE DEALER FOR SEVERAL DAYS, THEY SAID THEY COULD NOT REPLICATE THE INCIDENT AND THE CAR DOES NOT KEEP A LOG OF MALFUNCTIONS INTERNALLY SO THERE WAS NOTHING TO BE DONE. I HAVE A LONG LIST OF PROBLEMS WITH SENSORS, CAMERA SYSTEMS, AND OTHER ELECTRONIC FAILURES GOING BACK THROUGH AUGUST 2018
Mfg Campaign: 11185838
Recall Date: Mar 11, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WAS DRIVING DOWN MY DRIVEWAY AND THE ELECTRONIC BRAKE ALL OF A SUDDEN MALFUNCTIONED AND TURNED ON, AND LOCKED UP ALL MOVEMENT. THE SYSTEM WAS SCREAMING ELECTRONIC BRAKE MALFUNCTION, DO NOT DRIVE, BRAKE IS ACTIVATED. I WAS ABLE TO EVENTUALLY PUT IT BACK UP NEAR MY HOUSE IN THE PARKING PORTION OF THE DRIVEWAY. THIS IS NOT THE FIRST TIME THAT THE BRAKE HAS MALFUNCTIONED HOWEVER IT IS THE FIRST TIME THAT IT HAS DONE IT WHILE I WAS DRIVING, NORMALLY I CAN TURN OFF THE CAR WAIT ABOUT 5 MINUTES OR SO AND THEN IT'LL STOP MALFUNCTIONING HOWEVER THIS TIME THE BRAKES LOCKED UP AND THE CAR WOULD NOT MOVE. I COULD NOT GET THE BRAKE TO TURN OFF. HAD THE CAR TOWED TO THE DEALERSHIP (STILL SHOWING A MALFUNCTION AFTER VEHICLE WAS OFF ALL DAY). AT THE DEALER FOR SEVERAL DAYS, THEY SAID THEY COULD NOT REPLICATE THE INCIDENT AND THE CAR DOES NOT KEEP A LOG OF MALFUNCTIONS INTERNALLY SO THERE WAS NOTHING TO BE DONE. I HAVE A LONG LIST OF PROBLEMS WITH SENSORS, CAMERA SYSTEMS, AND OTHER ELECTRONIC FAILURES GOING BACK THROUGH AUGUST 2018
Corrective Action:
WAS DRIVING DOWN MY DRIVEWAY AND THE ELECTRONIC BRAKE ALL OF A SUDDEN MALFUNCTIONED AND TURNED ON, AND LOCKED UP ALL MOVEMENT. THE SYSTEM WAS SCREAMING ELECTRONIC BRAKE MALFUNCTION, DO NOT DRIVE, BRAKE IS ACTIVATED. I WAS ABLE TO EVENTUALLY PUT IT BACK UP NEAR MY HOUSE IN THE PARKING PORTION OF THE DRIVEWAY. THIS IS NOT THE FIRST TIME THAT THE BRAKE HAS MALFUNCTIONED HOWEVER IT IS THE FIRST TIME THAT IT HAS DONE IT WHILE I WAS DRIVING, NORMALLY I CAN TURN OFF THE CAR WAIT ABOUT 5 MINUTES OR SO AND THEN IT'LL STOP MALFUNCTIONING HOWEVER THIS TIME THE BRAKES LOCKED UP AND THE CAR WOULD NOT MOVE. I COULD NOT GET THE BRAKE TO TURN OFF. HAD THE CAR TOWED TO THE DEALERSHIP (STILL SHOWING A MALFUNCTION AFTER VEHICLE WAS OFF ALL DAY). AT THE DEALER FOR SEVERAL DAYS, THEY SAID THEY COULD NOT REPLICATE THE INCIDENT AND THE CAR DOES NOT KEEP A LOG OF MALFUNCTIONS INTERNALLY SO THERE WAS NOTHING TO BE DONE. I HAVE A LONG LIST OF PROBLEMS WITH SENSORS, CAMERA SYSTEMS, AND OTHER ELECTRONIC FAILURES GOING BACK THROUGH AUGUST 2018
Additional Notes:
WAS DRIVING DOWN MY DRIVEWAY AND THE ELECTRONIC BRAKE ALL OF A SUDDEN MALFUNCTIONED AND TURNED ON, AND LOCKED UP ALL MOVEMENT. THE SYSTEM WAS SCREAMING ELECTRONIC BRAKE MALFUNCTION, DO NOT DRIVE, BRAKE IS ACTIVATED. I WAS ABLE TO EVENTUALLY PUT IT BACK UP NEAR MY HOUSE IN THE PARKING PORTION OF THE DRIVEWAY. THIS IS NOT THE FIRST TIME THAT THE BRAKE HAS MALFUNCTIONED HOWEVER IT IS THE FIRST TIME THAT IT HAS DONE IT WHILE I WAS DRIVING, NORMALLY I CAN TURN OFF THE CAR WAIT ABOUT 5 MINUTES OR SO AND THEN IT'LL STOP MALFUNCTIONING HOWEVER THIS TIME THE BRAKES LOCKED UP AND THE CAR WOULD NOT MOVE. I COULD NOT GET THE BRAKE TO TURN OFF. HAD THE CAR TOWED TO THE DEALERSHIP (STILL SHOWING A MALFUNCTION AFTER VEHICLE WAS OFF ALL DAY). AT THE DEALER FOR SEVERAL DAYS, THEY SAID THEY COULD NOT REPLICATE THE INCIDENT AND THE CAR DOES NOT KEEP A LOG OF MALFUNCTIONS INTERNALLY SO THERE WAS NOTHING TO BE DONE. I HAVE A LONG LIST OF PROBLEMS WITH SENSORS, CAMERA SYSTEMS, AND OTHER ELECTRONIC FAILURES GOING BACK THROUGH AUGUST 2018
Mfg Campaign: 11185838
Recall Date: Mar 11, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BATTERY HAS GONE DEAD 3 TIMES,, ONCE AT A STOP LIGHT WHILE DRIVING AND ONCE AFTER DRIVING 45 MINUTES, TURNING CAR OFF FOR GAS, THEN DEAD AT GAS STATION ... JUST DROVE TO DEALERSHIP TODAY AND IT HAPPENED AGAIN WHILE IN THE WAITING BAY IN THE SERVICE DEPARTMENT, JENNINGS VOLKSWAGEN HAD TO JUMP CAR TO MOVE IT ... WAS SITTING OFF FOR 5 MINUTES AFTER DRIVING FOR 1 HOUR
Corrective Action:
THE BATTERY HAS GONE DEAD 3 TIMES,, ONCE AT A STOP LIGHT WHILE DRIVING AND ONCE AFTER DRIVING 45 MINUTES, TURNING CAR OFF FOR GAS, THEN DEAD AT GAS STATION ... JUST DROVE TO DEALERSHIP TODAY AND IT HAPPENED AGAIN WHILE IN THE WAITING BAY IN THE SERVICE DEPARTMENT, JENNINGS VOLKSWAGEN HAD TO JUMP CAR TO MOVE IT ... WAS SITTING OFF FOR 5 MINUTES AFTER DRIVING FOR 1 HOUR
Additional Notes:
THE BATTERY HAS GONE DEAD 3 TIMES,, ONCE AT A STOP LIGHT WHILE DRIVING AND ONCE AFTER DRIVING 45 MINUTES, TURNING CAR OFF FOR GAS, THEN DEAD AT GAS STATION ... JUST DROVE TO DEALERSHIP TODAY AND IT HAPPENED AGAIN WHILE IN THE WAITING BAY IN THE SERVICE DEPARTMENT, JENNINGS VOLKSWAGEN HAD TO JUMP CAR TO MOVE IT ... WAS SITTING OFF FOR 5 MINUTES AFTER DRIVING FOR 1 HOUR
Mfg Campaign: 11184390
Recall Date: Mar 5, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PULLED UP TO A RED LIGHT AT A BUSY INTERSECTION AND THE AUTO START/STOP ACTIVATED STOPPING THE ENGINE. WHEN THE LIGHT TURNED GREEN, THE ENGINE WOULD NOT RESTART AND A WARNING POPPED UP STATING THE BATTERY WAS ALMOST DEAD AND I SHOULD DRIVE TO CHARGE THE BATTERY. IT WAS A LITTLE TOO LATE FOR THAT! I DID NOT RECEIVE ANY TYPE OF WARNING PRIOR TO THE BATTERY DYING, AND WHY ON EARTH WOULD THE START/STOP ALLOW THE ENGINE TO STOP IF THE BATTERY DIDN'T HAVE ENOUGH JUICE TO RESTART THE VEHICLE?? I RECEIVED A LOT OF ANGRY HONKING FROM PEOPLE STUCK BEHIND ME IN THE INTERSECTION, BUT THANKFULLY A COP NEARBY SAW WHAT WAS GOING ON AND STOPPED ALL TRAFFIC TO ASSIST WITH PUSHING MY VEHICLE OFF THE ROAD. MY CAR IS BARELY A YEAR OLD, THIS SHOULD NOT HAVE HAPPENED. I WAS THREE MILES FROM A HUGE INTERNATIONAL AIRPORT AND ON MY WAY TO CATCH A FLIGHT, BUT INSTEAD I HAD TO WAIT ON ROADSIDE ASSISTANCE TO COME HELP MY STRANDED VEHICLE.
Corrective Action:
I PULLED UP TO A RED LIGHT AT A BUSY INTERSECTION AND THE AUTO START/STOP ACTIVATED STOPPING THE ENGINE. WHEN THE LIGHT TURNED GREEN, THE ENGINE WOULD NOT RESTART AND A WARNING POPPED UP STATING THE BATTERY WAS ALMOST DEAD AND I SHOULD DRIVE TO CHARGE THE BATTERY. IT WAS A LITTLE TOO LATE FOR THAT! I DID NOT RECEIVE ANY TYPE OF WARNING PRIOR TO THE BATTERY DYING, AND WHY ON EARTH WOULD THE START/STOP ALLOW THE ENGINE TO STOP IF THE BATTERY DIDN'T HAVE ENOUGH JUICE TO RESTART THE VEHICLE?? I RECEIVED A LOT OF ANGRY HONKING FROM PEOPLE STUCK BEHIND ME IN THE INTERSECTION, BUT THANKFULLY A COP NEARBY SAW WHAT WAS GOING ON AND STOPPED ALL TRAFFIC TO ASSIST WITH PUSHING MY VEHICLE OFF THE ROAD. MY CAR IS BARELY A YEAR OLD, THIS SHOULD NOT HAVE HAPPENED. I WAS THREE MILES FROM A HUGE INTERNATIONAL AIRPORT AND ON MY WAY TO CATCH A FLIGHT, BUT INSTEAD I HAD TO WAIT ON ROADSIDE ASSISTANCE TO COME HELP MY STRANDED VEHICLE.
Additional Notes:
I PULLED UP TO A RED LIGHT AT A BUSY INTERSECTION AND THE AUTO START/STOP ACTIVATED STOPPING THE ENGINE. WHEN THE LIGHT TURNED GREEN, THE ENGINE WOULD NOT RESTART AND A WARNING POPPED UP STATING THE BATTERY WAS ALMOST DEAD AND I SHOULD DRIVE TO CHARGE THE BATTERY. IT WAS A LITTLE TOO LATE FOR THAT! I DID NOT RECEIVE ANY TYPE OF WARNING PRIOR TO THE BATTERY DYING, AND WHY ON EARTH WOULD THE START/STOP ALLOW THE ENGINE TO STOP IF THE BATTERY DIDN'T HAVE ENOUGH JUICE TO RESTART THE VEHICLE?? I RECEIVED A LOT OF ANGRY HONKING FROM PEOPLE STUCK BEHIND ME IN THE INTERSECTION, BUT THANKFULLY A COP NEARBY SAW WHAT WAS GOING ON AND STOPPED ALL TRAFFIC TO ASSIST WITH PUSHING MY VEHICLE OFF THE ROAD. MY CAR IS BARELY A YEAR OLD, THIS SHOULD NOT HAVE HAPPENED. I WAS THREE MILES FROM A HUGE INTERNATIONAL AIRPORT AND ON MY WAY TO CATCH A FLIGHT, BUT INSTEAD I HAD TO WAIT ON ROADSIDE ASSISTANCE TO COME HELP MY STRANDED VEHICLE.
Mfg Campaign: 11183868
Recall Date: Mar 4, 2019
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
WHEN RIDING IN THE PASSENGER SEAT THE AIR BAG WOULD DISENGAGE AND ENGAGE AS THE PERSON MOVED IN THE SEAT WITH THE MOVEMENT OF THE CAR. MOVED THE SEAT BACK AND IT WENT OFF, DEALERSHIP MECHANIC COULD FIND NOTHING WRONG. LAST HAPPENED THIS MORNING, STARTED AFTER A FEW SECONDS OF GRINDING, THEN WENT 12 MPH, SHUT DOWN, THEN STARTED FINE. HAD THE VEHICLE FOR 14 MONTHS THE BATTERY WENT DEAD, WHEN PUSHING THE START BUTTON IT WOULD CATCH AND CONTINUE TO TRY STARTING EVEN WHEN THE FINGER WAS REMOVED. WHEN IT STARTED EPC WOULD COME UP AND THE VEHICLE WOULD MOVE AT ABOUT 12 MPH. SHUT THE VEHICLE DOWN AND START AGAIN, IT WOULD RUN OK. HAVE HAD IT INTO REPAIRS TWICE AND NOTHING IS FOUND, YET IT CONTINUES TO START OR NOT START AND RUN SLOW. WARNING COMES UP CHECK RUNNING LIGHT, CHECK RIGHT HEADLIGHT, CHECK LEFT HEADLIGHT. REPLACED THE BATTERY TWO MONTHS AGO, HAVE ALREADY HAD TO CHARGE BECAUSE IT HAS GONE DEAD. IT IS LIKE THE COMPUTER PANEL IS NOT TURNING OFF. THE VEHICLE HAS ALWAYS BEEN STOPPED - PARKED WHEN IT WILL NOT START, SOMETIMES FOR A FEW MINUTES SOME TIMES OVER NIGHT AFTER HAVING TO USE THE FOG LIGHTS. I HAVE ALL THE RECALLS FIXED, BUT THIS STARTED AFTER HAVING THOSE FIXED. MY BATTERY WAS REPLACED AFTER 45,000 MILES.
Corrective Action:
WHEN RIDING IN THE PASSENGER SEAT THE AIR BAG WOULD DISENGAGE AND ENGAGE AS THE PERSON MOVED IN THE SEAT WITH THE MOVEMENT OF THE CAR. MOVED THE SEAT BACK AND IT WENT OFF, DEALERSHIP MECHANIC COULD FIND NOTHING WRONG. LAST HAPPENED THIS MORNING, STARTED AFTER A FEW SECONDS OF GRINDING, THEN WENT 12 MPH, SHUT DOWN, THEN STARTED FINE. HAD THE VEHICLE FOR 14 MONTHS THE BATTERY WENT DEAD, WHEN PUSHING THE START BUTTON IT WOULD CATCH AND CONTINUE TO TRY STARTING EVEN WHEN THE FINGER WAS REMOVED. WHEN IT STARTED EPC WOULD COME UP AND THE VEHICLE WOULD MOVE AT ABOUT 12 MPH. SHUT THE VEHICLE DOWN AND START AGAIN, IT WOULD RUN OK. HAVE HAD IT INTO REPAIRS TWICE AND NOTHING IS FOUND, YET IT CONTINUES TO START OR NOT START AND RUN SLOW. WARNING COMES UP CHECK RUNNING LIGHT, CHECK RIGHT HEADLIGHT, CHECK LEFT HEADLIGHT. REPLACED THE BATTERY TWO MONTHS AGO, HAVE ALREADY HAD TO CHARGE BECAUSE IT HAS GONE DEAD. IT IS LIKE THE COMPUTER PANEL IS NOT TURNING OFF. THE VEHICLE HAS ALWAYS BEEN STOPPED - PARKED WHEN IT WILL NOT START, SOMETIMES FOR A FEW MINUTES SOME TIMES OVER NIGHT AFTER HAVING TO USE THE FOG LIGHTS. I HAVE ALL THE RECALLS FIXED, BUT THIS STARTED AFTER HAVING THOSE FIXED. MY BATTERY WAS REPLACED AFTER 45,000 MILES.
Additional Notes:
WHEN RIDING IN THE PASSENGER SEAT THE AIR BAG WOULD DISENGAGE AND ENGAGE AS THE PERSON MOVED IN THE SEAT WITH THE MOVEMENT OF THE CAR. MOVED THE SEAT BACK AND IT WENT OFF, DEALERSHIP MECHANIC COULD FIND NOTHING WRONG. LAST HAPPENED THIS MORNING, STARTED AFTER A FEW SECONDS OF GRINDING, THEN WENT 12 MPH, SHUT DOWN, THEN STARTED FINE. HAD THE VEHICLE FOR 14 MONTHS THE BATTERY WENT DEAD, WHEN PUSHING THE START BUTTON IT WOULD CATCH AND CONTINUE TO TRY STARTING EVEN WHEN THE FINGER WAS REMOVED. WHEN IT STARTED EPC WOULD COME UP AND THE VEHICLE WOULD MOVE AT ABOUT 12 MPH. SHUT THE VEHICLE DOWN AND START AGAIN, IT WOULD RUN OK. HAVE HAD IT INTO REPAIRS TWICE AND NOTHING IS FOUND, YET IT CONTINUES TO START OR NOT START AND RUN SLOW. WARNING COMES UP CHECK RUNNING LIGHT, CHECK RIGHT HEADLIGHT, CHECK LEFT HEADLIGHT. REPLACED THE BATTERY TWO MONTHS AGO, HAVE ALREADY HAD TO CHARGE BECAUSE IT HAS GONE DEAD. IT IS LIKE THE COMPUTER PANEL IS NOT TURNING OFF. THE VEHICLE HAS ALWAYS BEEN STOPPED - PARKED WHEN IT WILL NOT START, SOMETIMES FOR A FEW MINUTES SOME TIMES OVER NIGHT AFTER HAVING TO USE THE FOG LIGHTS. I HAVE ALL THE RECALLS FIXED, BUT THIS STARTED AFTER HAVING THOSE FIXED. MY BATTERY WAS REPLACED AFTER 45,000 MILES.
Mfg Campaign: 11183681
Recall Date: Mar 2, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN RIDING IN THE PASSENGER SEAT THE AIR BAG WOULD DISENGAGE AND ENGAGE AS THE PERSON MOVED IN THE SEAT WITH THE MOVEMENT OF THE CAR. MOVED THE SEAT BACK AND IT WENT OFF, DEALERSHIP MECHANIC COULD FIND NOTHING WRONG. LAST HAPPENED THIS MORNING, STARTED AFTER A FEW SECONDS OF GRINDING, THEN WENT 12 MPH, SHUT DOWN, THEN STARTED FINE. HAD THE VEHICLE FOR 14 MONTHS THE BATTERY WENT DEAD, WHEN PUSHING THE START BUTTON IT WOULD CATCH AND CONTINUE TO TRY STARTING EVEN WHEN THE FINGER WAS REMOVED. WHEN IT STARTED EPC WOULD COME UP AND THE VEHICLE WOULD MOVE AT ABOUT 12 MPH. SHUT THE VEHICLE DOWN AND START AGAIN, IT WOULD RUN OK. HAVE HAD IT INTO REPAIRS TWICE AND NOTHING IS FOUND, YET IT CONTINUES TO START OR NOT START AND RUN SLOW. WARNING COMES UP CHECK RUNNING LIGHT, CHECK RIGHT HEADLIGHT, CHECK LEFT HEADLIGHT. REPLACED THE BATTERY TWO MONTHS AGO, HAVE ALREADY HAD TO CHARGE BECAUSE IT HAS GONE DEAD. IT IS LIKE THE COMPUTER PANEL IS NOT TURNING OFF. THE VEHICLE HAS ALWAYS BEEN STOPPED - PARKED WHEN IT WILL NOT START, SOMETIMES FOR A FEW MINUTES SOME TIMES OVER NIGHT AFTER HAVING TO USE THE FOG LIGHTS. I HAVE ALL THE RECALLS FIXED, BUT THIS STARTED AFTER HAVING THOSE FIXED. MY BATTERY WAS REPLACED AFTER 45,000 MILES.
Corrective Action:
WHEN RIDING IN THE PASSENGER SEAT THE AIR BAG WOULD DISENGAGE AND ENGAGE AS THE PERSON MOVED IN THE SEAT WITH THE MOVEMENT OF THE CAR. MOVED THE SEAT BACK AND IT WENT OFF, DEALERSHIP MECHANIC COULD FIND NOTHING WRONG. LAST HAPPENED THIS MORNING, STARTED AFTER A FEW SECONDS OF GRINDING, THEN WENT 12 MPH, SHUT DOWN, THEN STARTED FINE. HAD THE VEHICLE FOR 14 MONTHS THE BATTERY WENT DEAD, WHEN PUSHING THE START BUTTON IT WOULD CATCH AND CONTINUE TO TRY STARTING EVEN WHEN THE FINGER WAS REMOVED. WHEN IT STARTED EPC WOULD COME UP AND THE VEHICLE WOULD MOVE AT ABOUT 12 MPH. SHUT THE VEHICLE DOWN AND START AGAIN, IT WOULD RUN OK. HAVE HAD IT INTO REPAIRS TWICE AND NOTHING IS FOUND, YET IT CONTINUES TO START OR NOT START AND RUN SLOW. WARNING COMES UP CHECK RUNNING LIGHT, CHECK RIGHT HEADLIGHT, CHECK LEFT HEADLIGHT. REPLACED THE BATTERY TWO MONTHS AGO, HAVE ALREADY HAD TO CHARGE BECAUSE IT HAS GONE DEAD. IT IS LIKE THE COMPUTER PANEL IS NOT TURNING OFF. THE VEHICLE HAS ALWAYS BEEN STOPPED - PARKED WHEN IT WILL NOT START, SOMETIMES FOR A FEW MINUTES SOME TIMES OVER NIGHT AFTER HAVING TO USE THE FOG LIGHTS. I HAVE ALL THE RECALLS FIXED, BUT THIS STARTED AFTER HAVING THOSE FIXED. MY BATTERY WAS REPLACED AFTER 45,000 MILES.
Additional Notes:
WHEN RIDING IN THE PASSENGER SEAT THE AIR BAG WOULD DISENGAGE AND ENGAGE AS THE PERSON MOVED IN THE SEAT WITH THE MOVEMENT OF THE CAR. MOVED THE SEAT BACK AND IT WENT OFF, DEALERSHIP MECHANIC COULD FIND NOTHING WRONG. LAST HAPPENED THIS MORNING, STARTED AFTER A FEW SECONDS OF GRINDING, THEN WENT 12 MPH, SHUT DOWN, THEN STARTED FINE. HAD THE VEHICLE FOR 14 MONTHS THE BATTERY WENT DEAD, WHEN PUSHING THE START BUTTON IT WOULD CATCH AND CONTINUE TO TRY STARTING EVEN WHEN THE FINGER WAS REMOVED. WHEN IT STARTED EPC WOULD COME UP AND THE VEHICLE WOULD MOVE AT ABOUT 12 MPH. SHUT THE VEHICLE DOWN AND START AGAIN, IT WOULD RUN OK. HAVE HAD IT INTO REPAIRS TWICE AND NOTHING IS FOUND, YET IT CONTINUES TO START OR NOT START AND RUN SLOW. WARNING COMES UP CHECK RUNNING LIGHT, CHECK RIGHT HEADLIGHT, CHECK LEFT HEADLIGHT. REPLACED THE BATTERY TWO MONTHS AGO, HAVE ALREADY HAD TO CHARGE BECAUSE IT HAS GONE DEAD. IT IS LIKE THE COMPUTER PANEL IS NOT TURNING OFF. THE VEHICLE HAS ALWAYS BEEN STOPPED - PARKED WHEN IT WILL NOT START, SOMETIMES FOR A FEW MINUTES SOME TIMES OVER NIGHT AFTER HAVING TO USE THE FOG LIGHTS. I HAVE ALL THE RECALLS FIXED, BUT THIS STARTED AFTER HAVING THOSE FIXED. MY BATTERY WAS REPLACED AFTER 45,000 MILES.
Mfg Campaign: 11183681
Recall Date: Mar 2, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON 11/20/2018 MY LOW COOLANT LIGHT CAME ON. I TOOK IT TO A LOCAL DEALERSHIP IN TOWN & THEY TOPPED OFF THE COOLANT. THE TECH ADVISED ME TO TAKE IT TO MY REGISTERED DEALERSHIP FOR INSPECTION. ON 11/21/2018 I TOOK IT TO MY DEALERSHIP & STATED THE ISSUE AND NOTED THE WARNING LIGHT. THEY INSPECTED THE VEHICLE, FOUND THE FLUID WAS LOW (AGAIN ONLY 24 HOURS AFTER BEING TOPPED OFF). RAN A PRESSURE TEST & INSPECTED FOR LEAKS. THE TECH SAID THE FLUID WAS LOW & THEY DON'T KNOW WHY/WHERE. THEY SAID THIS IS NORMAL. THIS IS NOT NORMAL ON A 1 YEAR OLD VEHICLE WITH < 10K MILES PURCHASED BRAND NEW. THIS IS A PRESSURIZED SYSTEM SO EITHER IT'S A BAD HEAD GASKET & THE SYSTEM WILL BURST, IT'S LEAKING & THEY DIDN'T LOOK VERY HARD, OR IT'S LEAKING INTO MY ENGINE CYLINDERS & MIXING WITH OIL WHICH WILL SEIZE THE VEHICLE. THIS COMPLAINT COMES IN ADDITION TO ANOTHER COMPLAINT I FILED WITH NHTSA WHERE MY VEHICLE DIED WHILE IN MOTION ON 02/10/2019. THIS ATLAS IS NOT SAFE TO DRIVE & HAS OBVIOUS MANUFACTURE DEFECTS/POOR ENGINEERING.
Corrective Action:
ON 11/20/2018 MY LOW COOLANT LIGHT CAME ON. I TOOK IT TO A LOCAL DEALERSHIP IN TOWN & THEY TOPPED OFF THE COOLANT. THE TECH ADVISED ME TO TAKE IT TO MY REGISTERED DEALERSHIP FOR INSPECTION. ON 11/21/2018 I TOOK IT TO MY DEALERSHIP & STATED THE ISSUE AND NOTED THE WARNING LIGHT. THEY INSPECTED THE VEHICLE, FOUND THE FLUID WAS LOW (AGAIN ONLY 24 HOURS AFTER BEING TOPPED OFF). RAN A PRESSURE TEST & INSPECTED FOR LEAKS. THE TECH SAID THE FLUID WAS LOW & THEY DON'T KNOW WHY/WHERE. THEY SAID THIS IS NORMAL. THIS IS NOT NORMAL ON A 1 YEAR OLD VEHICLE WITH < 10K MILES PURCHASED BRAND NEW. THIS IS A PRESSURIZED SYSTEM SO EITHER IT'S A BAD HEAD GASKET & THE SYSTEM WILL BURST, IT'S LEAKING & THEY DIDN'T LOOK VERY HARD, OR IT'S LEAKING INTO MY ENGINE CYLINDERS & MIXING WITH OIL WHICH WILL SEIZE THE VEHICLE. THIS COMPLAINT COMES IN ADDITION TO ANOTHER COMPLAINT I FILED WITH NHTSA WHERE MY VEHICLE DIED WHILE IN MOTION ON 02/10/2019. THIS ATLAS IS NOT SAFE TO DRIVE & HAS OBVIOUS MANUFACTURE DEFECTS/POOR ENGINEERING.
Additional Notes:
ON 11/20/2018 MY LOW COOLANT LIGHT CAME ON. I TOOK IT TO A LOCAL DEALERSHIP IN TOWN & THEY TOPPED OFF THE COOLANT. THE TECH ADVISED ME TO TAKE IT TO MY REGISTERED DEALERSHIP FOR INSPECTION. ON 11/21/2018 I TOOK IT TO MY DEALERSHIP & STATED THE ISSUE AND NOTED THE WARNING LIGHT. THEY INSPECTED THE VEHICLE, FOUND THE FLUID WAS LOW (AGAIN ONLY 24 HOURS AFTER BEING TOPPED OFF). RAN A PRESSURE TEST & INSPECTED FOR LEAKS. THE TECH SAID THE FLUID WAS LOW & THEY DON'T KNOW WHY/WHERE. THEY SAID THIS IS NORMAL. THIS IS NOT NORMAL ON A 1 YEAR OLD VEHICLE WITH < 10K MILES PURCHASED BRAND NEW. THIS IS A PRESSURIZED SYSTEM SO EITHER IT'S A BAD HEAD GASKET & THE SYSTEM WILL BURST, IT'S LEAKING & THEY DIDN'T LOOK VERY HARD, OR IT'S LEAKING INTO MY ENGINE CYLINDERS & MIXING WITH OIL WHICH WILL SEIZE THE VEHICLE. THIS COMPLAINT COMES IN ADDITION TO ANOTHER COMPLAINT I FILED WITH NHTSA WHERE MY VEHICLE DIED WHILE IN MOTION ON 02/10/2019. THIS ATLAS IS NOT SAFE TO DRIVE & HAS OBVIOUS MANUFACTURE DEFECTS/POOR ENGINEERING.
Mfg Campaign: 11183069
Recall Date: Feb 28, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY WENT DEAD WITHOUT WARNING. DEALER HAS CAR DOES NOT KNOW HOW LONG IT WILL TAKE TO GET NEW BATTERY. DEALER SAYS BATTERY PROBLEM
Corrective Action:
BATTERY WENT DEAD WITHOUT WARNING. DEALER HAS CAR DOES NOT KNOW HOW LONG IT WILL TAKE TO GET NEW BATTERY. DEALER SAYS BATTERY PROBLEM
Additional Notes:
BATTERY WENT DEAD WITHOUT WARNING. DEALER HAS CAR DOES NOT KNOW HOW LONG IT WILL TAKE TO GET NEW BATTERY. DEALER SAYS BATTERY PROBLEM
Mfg Campaign: 11182790
Recall Date: Feb 27, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE FORWARD COLLISION AVOIDANCE AND OBJECT DETECTION WERE NOT WORKING WHEN I PICKED UP THE NEW LEASE VEHICLE FROM THE DEALER ON JUNE 19, 2018. UPON STARTING THE VEHICLE A MESSAGE APPEARS ON THE CONSOLE THAT THE FRONT ASSIST IS "NOT AVAILABLE". AUTOMATIC BRAKING, COLLISION AVOIDANCE IS AFFECTED. ACC (ASSISTED CRUISE CONTROL) IS ALSO NOT OPERATIONAL WITHOUT THE FRONT ASSIST FUNCTIONING. THE DEALER HAS MADE SEVERAL ATTEMPTS TO FIX THE PROBLEM. THERE HAVE BEEN FIVE SEPARATE ATTEMPTS BY VW SERVICE TO FIX THIS PROBLEM. EACH TIME THEY CORRECTED THE PROBLEM IT STOPS WORKING WITHIN 1-5 DAYS. I HAVE TAKEN THE SUV IN FOR REPAIR FOR THIS PROBLEM ON 7/12/18, 7/24/18, 10/8/18, 2/12/19, 2/26/19.
Corrective Action:
THE FORWARD COLLISION AVOIDANCE AND OBJECT DETECTION WERE NOT WORKING WHEN I PICKED UP THE NEW LEASE VEHICLE FROM THE DEALER ON JUNE 19, 2018. UPON STARTING THE VEHICLE A MESSAGE APPEARS ON THE CONSOLE THAT THE FRONT ASSIST IS "NOT AVAILABLE". AUTOMATIC BRAKING, COLLISION AVOIDANCE IS AFFECTED. ACC (ASSISTED CRUISE CONTROL) IS ALSO NOT OPERATIONAL WITHOUT THE FRONT ASSIST FUNCTIONING. THE DEALER HAS MADE SEVERAL ATTEMPTS TO FIX THE PROBLEM. THERE HAVE BEEN FIVE SEPARATE ATTEMPTS BY VW SERVICE TO FIX THIS PROBLEM. EACH TIME THEY CORRECTED THE PROBLEM IT STOPS WORKING WITHIN 1-5 DAYS. I HAVE TAKEN THE SUV IN FOR REPAIR FOR THIS PROBLEM ON 7/12/18, 7/24/18, 10/8/18, 2/12/19, 2/26/19.
Additional Notes:
THE FORWARD COLLISION AVOIDANCE AND OBJECT DETECTION WERE NOT WORKING WHEN I PICKED UP THE NEW LEASE VEHICLE FROM THE DEALER ON JUNE 19, 2018. UPON STARTING THE VEHICLE A MESSAGE APPEARS ON THE CONSOLE THAT THE FRONT ASSIST IS "NOT AVAILABLE". AUTOMATIC BRAKING, COLLISION AVOIDANCE IS AFFECTED. ACC (ASSISTED CRUISE CONTROL) IS ALSO NOT OPERATIONAL WITHOUT THE FRONT ASSIST FUNCTIONING. THE DEALER HAS MADE SEVERAL ATTEMPTS TO FIX THE PROBLEM. THERE HAVE BEEN FIVE SEPARATE ATTEMPTS BY VW SERVICE TO FIX THIS PROBLEM. EACH TIME THEY CORRECTED THE PROBLEM IT STOPS WORKING WITHIN 1-5 DAYS. I HAVE TAKEN THE SUV IN FOR REPAIR FOR THIS PROBLEM ON 7/12/18, 7/24/18, 10/8/18, 2/12/19, 2/26/19.
Mfg Campaign: 11182561
Recall Date: Feb 26, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE FORWARD COLLISION AVOIDANCE AND OBJECT DETECTION WERE NOT WORKING WHEN I PICKED UP THE NEW LEASE VEHICLE FROM THE DEALER ON JUNE 19, 2018. UPON STARTING THE VEHICLE A MESSAGE APPEARS ON THE CONSOLE THAT THE FRONT ASSIST IS "NOT AVAILABLE". AUTOMATIC BRAKING, COLLISION AVOIDANCE IS AFFECTED. ACC (ASSISTED CRUISE CONTROL) IS ALSO NOT OPERATIONAL WITHOUT THE FRONT ASSIST FUNCTIONING. THE DEALER HAS MADE SEVERAL ATTEMPTS TO FIX THE PROBLEM. THERE HAVE BEEN FIVE SEPARATE ATTEMPTS BY VW SERVICE TO FIX THIS PROBLEM. EACH TIME THEY CORRECTED THE PROBLEM IT STOPS WORKING WITHIN 1-5 DAYS. I HAVE TAKEN THE SUV IN FOR REPAIR FOR THIS PROBLEM ON 7/12/18, 7/24/18, 10/8/18, 2/12/19, 2/26/19.
Corrective Action:
THE FORWARD COLLISION AVOIDANCE AND OBJECT DETECTION WERE NOT WORKING WHEN I PICKED UP THE NEW LEASE VEHICLE FROM THE DEALER ON JUNE 19, 2018. UPON STARTING THE VEHICLE A MESSAGE APPEARS ON THE CONSOLE THAT THE FRONT ASSIST IS "NOT AVAILABLE". AUTOMATIC BRAKING, COLLISION AVOIDANCE IS AFFECTED. ACC (ASSISTED CRUISE CONTROL) IS ALSO NOT OPERATIONAL WITHOUT THE FRONT ASSIST FUNCTIONING. THE DEALER HAS MADE SEVERAL ATTEMPTS TO FIX THE PROBLEM. THERE HAVE BEEN FIVE SEPARATE ATTEMPTS BY VW SERVICE TO FIX THIS PROBLEM. EACH TIME THEY CORRECTED THE PROBLEM IT STOPS WORKING WITHIN 1-5 DAYS. I HAVE TAKEN THE SUV IN FOR REPAIR FOR THIS PROBLEM ON 7/12/18, 7/24/18, 10/8/18, 2/12/19, 2/26/19.
Additional Notes:
THE FORWARD COLLISION AVOIDANCE AND OBJECT DETECTION WERE NOT WORKING WHEN I PICKED UP THE NEW LEASE VEHICLE FROM THE DEALER ON JUNE 19, 2018. UPON STARTING THE VEHICLE A MESSAGE APPEARS ON THE CONSOLE THAT THE FRONT ASSIST IS "NOT AVAILABLE". AUTOMATIC BRAKING, COLLISION AVOIDANCE IS AFFECTED. ACC (ASSISTED CRUISE CONTROL) IS ALSO NOT OPERATIONAL WITHOUT THE FRONT ASSIST FUNCTIONING. THE DEALER HAS MADE SEVERAL ATTEMPTS TO FIX THE PROBLEM. THERE HAVE BEEN FIVE SEPARATE ATTEMPTS BY VW SERVICE TO FIX THIS PROBLEM. EACH TIME THEY CORRECTED THE PROBLEM IT STOPS WORKING WITHIN 1-5 DAYS. I HAVE TAKEN THE SUV IN FOR REPAIR FOR THIS PROBLEM ON 7/12/18, 7/24/18, 10/8/18, 2/12/19, 2/26/19.
Mfg Campaign: 11182561
Recall Date: Feb 26, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY ATLAS DIED IN THE DRIVE THRU WHILE RUNNING (STATIONARY BUT ABOUT TO MOVE WHEN IT DIED) WITHOUT ANY WARNING. THE VEHICLE HAS LESS THAN 25,000 MILES AND HAD JUST BEEN SERVICED LESS THAN ONE MONTH PRIOR. WHEN IT DIED, THE CAR DASH WAS BLINKING DIFFERENT MESSAGES BUT ONE SAID, 'DRIVE TO CHARGE 12V'. I COULDN'T TURN THE ENGINE OVER; THE WINDOWS WOULD NOT GO UP; AND I WAS STUCK IN THE DRIVE THRU FOR ALMOST AN HOUR BEFORE SOMEONE WAS ABLE TO JUMP MY CAR TO GET IT TO THE DEALER. DEALER SAID THEY HAD CHANGED 4-5 BATTERIES OUT OF THE SAME TYPE OF CAR THAT WEEK. THAT WAS THREE WEEKS AGO. NO ETA ON WHEN A BATTERY WILL BE AVAILABLE. I WENT NEARLY 10 TEN DAYS WITHOUT A CAR AND NOW I HAVE A LOANER. NO INFORMATION ON CAUSE OF PROBLEM OR WHETHER A NEW BATTERY WILL FIX THE PROBLEM. NEITHER THE DEALER NOR VW HAVE GIVEN ME ANY INFORMATION OR GUIDANCE ON WHETHER THE VEHICLE WILL BE SAFE TO DRIVE AFTER BATTERY REPLACEMENT'I REPEATEDLY EXPLAINED THAT MY VEHICLE DIED WHILE RUNNING 'THANKFULLY NOT IN AN INTERSECTION OR RED LIGHT'BUT STILL NO INFORMATION ON THE ISSUE. I ALSO AM NOT GETTING ANY INFORMATION AS TO WHY IT COULD TAKE OVER A MONTH TO EVEN GET A BATTERY.
Corrective Action:
MY ATLAS DIED IN THE DRIVE THRU WHILE RUNNING (STATIONARY BUT ABOUT TO MOVE WHEN IT DIED) WITHOUT ANY WARNING. THE VEHICLE HAS LESS THAN 25,000 MILES AND HAD JUST BEEN SERVICED LESS THAN ONE MONTH PRIOR. WHEN IT DIED, THE CAR DASH WAS BLINKING DIFFERENT MESSAGES BUT ONE SAID, 'DRIVE TO CHARGE 12V'. I COULDN'T TURN THE ENGINE OVER; THE WINDOWS WOULD NOT GO UP; AND I WAS STUCK IN THE DRIVE THRU FOR ALMOST AN HOUR BEFORE SOMEONE WAS ABLE TO JUMP MY CAR TO GET IT TO THE DEALER. DEALER SAID THEY HAD CHANGED 4-5 BATTERIES OUT OF THE SAME TYPE OF CAR THAT WEEK. THAT WAS THREE WEEKS AGO. NO ETA ON WHEN A BATTERY WILL BE AVAILABLE. I WENT NEARLY 10 TEN DAYS WITHOUT A CAR AND NOW I HAVE A LOANER. NO INFORMATION ON CAUSE OF PROBLEM OR WHETHER A NEW BATTERY WILL FIX THE PROBLEM. NEITHER THE DEALER NOR VW HAVE GIVEN ME ANY INFORMATION OR GUIDANCE ON WHETHER THE VEHICLE WILL BE SAFE TO DRIVE AFTER BATTERY REPLACEMENT'I REPEATEDLY EXPLAINED THAT MY VEHICLE DIED WHILE RUNNING 'THANKFULLY NOT IN AN INTERSECTION OR RED LIGHT'BUT STILL NO INFORMATION ON THE ISSUE. I ALSO AM NOT GETTING ANY INFORMATION AS TO WHY IT COULD TAKE OVER A MONTH TO EVEN GET A BATTERY.
Additional Notes:
MY ATLAS DIED IN THE DRIVE THRU WHILE RUNNING (STATIONARY BUT ABOUT TO MOVE WHEN IT DIED) WITHOUT ANY WARNING. THE VEHICLE HAS LESS THAN 25,000 MILES AND HAD JUST BEEN SERVICED LESS THAN ONE MONTH PRIOR. WHEN IT DIED, THE CAR DASH WAS BLINKING DIFFERENT MESSAGES BUT ONE SAID, 'DRIVE TO CHARGE 12V'. I COULDN'T TURN THE ENGINE OVER; THE WINDOWS WOULD NOT GO UP; AND I WAS STUCK IN THE DRIVE THRU FOR ALMOST AN HOUR BEFORE SOMEONE WAS ABLE TO JUMP MY CAR TO GET IT TO THE DEALER. DEALER SAID THEY HAD CHANGED 4-5 BATTERIES OUT OF THE SAME TYPE OF CAR THAT WEEK. THAT WAS THREE WEEKS AGO. NO ETA ON WHEN A BATTERY WILL BE AVAILABLE. I WENT NEARLY 10 TEN DAYS WITHOUT A CAR AND NOW I HAVE A LOANER. NO INFORMATION ON CAUSE OF PROBLEM OR WHETHER A NEW BATTERY WILL FIX THE PROBLEM. NEITHER THE DEALER NOR VW HAVE GIVEN ME ANY INFORMATION OR GUIDANCE ON WHETHER THE VEHICLE WILL BE SAFE TO DRIVE AFTER BATTERY REPLACEMENT'I REPEATEDLY EXPLAINED THAT MY VEHICLE DIED WHILE RUNNING 'THANKFULLY NOT IN AN INTERSECTION OR RED LIGHT'BUT STILL NO INFORMATION ON THE ISSUE. I ALSO AM NOT GETTING ANY INFORMATION AS TO WHY IT COULD TAKE OVER A MONTH TO EVEN GET A BATTERY.
Mfg Campaign: 11182432
Recall Date: Feb 25, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY ATLAS DIED IN THE DRIVE THRU WHILE RUNNING (STATIONARY BUT ABOUT TO MOVE WHEN IT DIED) WITHOUT ANY WARNING. THE VEHICLE HAS LESS THAN 25,000 MILES AND HAD JUST BEEN SERVICED LESS THAN ONE MONTH PRIOR. WHEN IT DIED, THE CAR DASH WAS BLINKING DIFFERENT MESSAGES BUT ONE SAID, 'DRIVE TO CHARGE 12V'. I COULDN'T TURN THE ENGINE OVER; THE WINDOWS WOULD NOT GO UP; AND I WAS STUCK IN THE DRIVE THRU FOR ALMOST AN HOUR BEFORE SOMEONE WAS ABLE TO JUMP MY CAR TO GET IT TO THE DEALER. DEALER SAID THEY HAD CHANGED 4-5 BATTERIES OUT OF THE SAME TYPE OF CAR THAT WEEK. THAT WAS THREE WEEKS AGO. NO ETA ON WHEN A BATTERY WILL BE AVAILABLE. I WENT NEARLY 10 TEN DAYS WITHOUT A CAR AND NOW I HAVE A LOANER. NO INFORMATION ON CAUSE OF PROBLEM OR WHETHER A NEW BATTERY WILL FIX THE PROBLEM. NEITHER THE DEALER NOR VW HAVE GIVEN ME ANY INFORMATION OR GUIDANCE ON WHETHER THE VEHICLE WILL BE SAFE TO DRIVE AFTER BATTERY REPLACEMENT'I REPEATEDLY EXPLAINED THAT MY VEHICLE DIED WHILE RUNNING 'THANKFULLY NOT IN AN INTERSECTION OR RED LIGHT'BUT STILL NO INFORMATION ON THE ISSUE. I ALSO AM NOT GETTING ANY INFORMATION AS TO WHY IT COULD TAKE OVER A MONTH TO EVEN GET A BATTERY.
Corrective Action:
MY ATLAS DIED IN THE DRIVE THRU WHILE RUNNING (STATIONARY BUT ABOUT TO MOVE WHEN IT DIED) WITHOUT ANY WARNING. THE VEHICLE HAS LESS THAN 25,000 MILES AND HAD JUST BEEN SERVICED LESS THAN ONE MONTH PRIOR. WHEN IT DIED, THE CAR DASH WAS BLINKING DIFFERENT MESSAGES BUT ONE SAID, 'DRIVE TO CHARGE 12V'. I COULDN'T TURN THE ENGINE OVER; THE WINDOWS WOULD NOT GO UP; AND I WAS STUCK IN THE DRIVE THRU FOR ALMOST AN HOUR BEFORE SOMEONE WAS ABLE TO JUMP MY CAR TO GET IT TO THE DEALER. DEALER SAID THEY HAD CHANGED 4-5 BATTERIES OUT OF THE SAME TYPE OF CAR THAT WEEK. THAT WAS THREE WEEKS AGO. NO ETA ON WHEN A BATTERY WILL BE AVAILABLE. I WENT NEARLY 10 TEN DAYS WITHOUT A CAR AND NOW I HAVE A LOANER. NO INFORMATION ON CAUSE OF PROBLEM OR WHETHER A NEW BATTERY WILL FIX THE PROBLEM. NEITHER THE DEALER NOR VW HAVE GIVEN ME ANY INFORMATION OR GUIDANCE ON WHETHER THE VEHICLE WILL BE SAFE TO DRIVE AFTER BATTERY REPLACEMENT'I REPEATEDLY EXPLAINED THAT MY VEHICLE DIED WHILE RUNNING 'THANKFULLY NOT IN AN INTERSECTION OR RED LIGHT'BUT STILL NO INFORMATION ON THE ISSUE. I ALSO AM NOT GETTING ANY INFORMATION AS TO WHY IT COULD TAKE OVER A MONTH TO EVEN GET A BATTERY.
Additional Notes:
MY ATLAS DIED IN THE DRIVE THRU WHILE RUNNING (STATIONARY BUT ABOUT TO MOVE WHEN IT DIED) WITHOUT ANY WARNING. THE VEHICLE HAS LESS THAN 25,000 MILES AND HAD JUST BEEN SERVICED LESS THAN ONE MONTH PRIOR. WHEN IT DIED, THE CAR DASH WAS BLINKING DIFFERENT MESSAGES BUT ONE SAID, 'DRIVE TO CHARGE 12V'. I COULDN'T TURN THE ENGINE OVER; THE WINDOWS WOULD NOT GO UP; AND I WAS STUCK IN THE DRIVE THRU FOR ALMOST AN HOUR BEFORE SOMEONE WAS ABLE TO JUMP MY CAR TO GET IT TO THE DEALER. DEALER SAID THEY HAD CHANGED 4-5 BATTERIES OUT OF THE SAME TYPE OF CAR THAT WEEK. THAT WAS THREE WEEKS AGO. NO ETA ON WHEN A BATTERY WILL BE AVAILABLE. I WENT NEARLY 10 TEN DAYS WITHOUT A CAR AND NOW I HAVE A LOANER. NO INFORMATION ON CAUSE OF PROBLEM OR WHETHER A NEW BATTERY WILL FIX THE PROBLEM. NEITHER THE DEALER NOR VW HAVE GIVEN ME ANY INFORMATION OR GUIDANCE ON WHETHER THE VEHICLE WILL BE SAFE TO DRIVE AFTER BATTERY REPLACEMENT'I REPEATEDLY EXPLAINED THAT MY VEHICLE DIED WHILE RUNNING 'THANKFULLY NOT IN AN INTERSECTION OR RED LIGHT'BUT STILL NO INFORMATION ON THE ISSUE. I ALSO AM NOT GETTING ANY INFORMATION AS TO WHY IT COULD TAKE OVER A MONTH TO EVEN GET A BATTERY.
Mfg Campaign: 11182432
Recall Date: Feb 25, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE DOES NOT STAY IN ECO MODE. DIGITAL DISPLAY SHUTS DOWN RANDOMLY (RADIO DISPLAY) STRUT NOISE UNIDENTIFIED
Corrective Action:
VEHICLE DOES NOT STAY IN ECO MODE. DIGITAL DISPLAY SHUTS DOWN RANDOMLY (RADIO DISPLAY) STRUT NOISE UNIDENTIFIED
Additional Notes:
VEHICLE DOES NOT STAY IN ECO MODE. DIGITAL DISPLAY SHUTS DOWN RANDOMLY (RADIO DISPLAY) STRUT NOISE UNIDENTIFIED
Mfg Campaign: 11182447
Recall Date: Feb 25, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE DOES NOT STAY IN ECO MODE. DIGITAL DISPLAY SHUTS DOWN RANDOMLY (RADIO DISPLAY) STRUT NOISE UNIDENTIFIED
Corrective Action:
VEHICLE DOES NOT STAY IN ECO MODE. DIGITAL DISPLAY SHUTS DOWN RANDOMLY (RADIO DISPLAY) STRUT NOISE UNIDENTIFIED
Additional Notes:
VEHICLE DOES NOT STAY IN ECO MODE. DIGITAL DISPLAY SHUTS DOWN RANDOMLY (RADIO DISPLAY) STRUT NOISE UNIDENTIFIED
Mfg Campaign: 11182447
Recall Date: Feb 25, 2019
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
2018 VOLKSWAGEN ATLAS. CONSUMER WRITES IN REGARDS TO FUEL TANK ISSUES. *LD *TR
Corrective Action:
2018 VOLKSWAGEN ATLAS. CONSUMER WRITES IN REGARDS TO FUEL TANK ISSUES. *LD *TR
Additional Notes:
2018 VOLKSWAGEN ATLAS. CONSUMER WRITES IN REGARDS TO FUEL TANK ISSUES. *LD *TR
Mfg Campaign: 11174212
Recall Date: Feb 21, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TWICE THE ENGINE SHUT OFF WHILE WAITING AT A RED LIGHT. HAD TO PUT CAR IN PARK AND RESTART. BOTH TIMES IT WAS IN THE MORNING DURING RUSH HOUR ON A CITY STREET WITH INFANT IN THE CAR, VERY SCARY AND STRESSFUL! THE CAR USUALLY START/STOPS TO SAVE ENERGY BUT I DIDN'T REALIZE IT TURNS COMPLETELY OFF IF YOU'RE STOPPED AT A LIGHT!
Corrective Action:
TWICE THE ENGINE SHUT OFF WHILE WAITING AT A RED LIGHT. HAD TO PUT CAR IN PARK AND RESTART. BOTH TIMES IT WAS IN THE MORNING DURING RUSH HOUR ON A CITY STREET WITH INFANT IN THE CAR, VERY SCARY AND STRESSFUL! THE CAR USUALLY START/STOPS TO SAVE ENERGY BUT I DIDN'T REALIZE IT TURNS COMPLETELY OFF IF YOU'RE STOPPED AT A LIGHT!
Additional Notes:
TWICE THE ENGINE SHUT OFF WHILE WAITING AT A RED LIGHT. HAD TO PUT CAR IN PARK AND RESTART. BOTH TIMES IT WAS IN THE MORNING DURING RUSH HOUR ON A CITY STREET WITH INFANT IN THE CAR, VERY SCARY AND STRESSFUL! THE CAR USUALLY START/STOPS TO SAVE ENERGY BUT I DIDN'T REALIZE IT TURNS COMPLETELY OFF IF YOU'RE STOPPED AT A LIGHT!
Mfg Campaign: 11181601
Recall Date: Feb 21, 2019
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2/20/2019 AT 16:19 PST - I WAS DRIVING ON A CLOUDY AFTERNOON, APPROACHING A RAILROAD CROSSING, ABOUT 100 FT AWAY. MY ATLAS' RADAR WAS TRIPPED BY SOMETHING AND THE CAR SLAMMED THE BRAKES TO AVOID A CRASH. EXCEPT THERE WAS NOTHING ON THE ROAD. I AM GLAD THERE WERE NO CARS AROUND ME OTHERWISE I WOULD HAVE BEEN INVOLVED IN A CRASH.
Corrective Action:
2/20/2019 AT 16:19 PST - I WAS DRIVING ON A CLOUDY AFTERNOON, APPROACHING A RAILROAD CROSSING, ABOUT 100 FT AWAY. MY ATLAS' RADAR WAS TRIPPED BY SOMETHING AND THE CAR SLAMMED THE BRAKES TO AVOID A CRASH. EXCEPT THERE WAS NOTHING ON THE ROAD. I AM GLAD THERE WERE NO CARS AROUND ME OTHERWISE I WOULD HAVE BEEN INVOLVED IN A CRASH.
Additional Notes:
2/20/2019 AT 16:19 PST - I WAS DRIVING ON A CLOUDY AFTERNOON, APPROACHING A RAILROAD CROSSING, ABOUT 100 FT AWAY. MY ATLAS' RADAR WAS TRIPPED BY SOMETHING AND THE CAR SLAMMED THE BRAKES TO AVOID A CRASH. EXCEPT THERE WAS NOTHING ON THE ROAD. I AM GLAD THERE WERE NO CARS AROUND ME OTHERWISE I WOULD HAVE BEEN INVOLVED IN A CRASH.
Mfg Campaign: 11181662
Recall Date: Feb 21, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2/20/2019 AT 16:19 PST - I WAS DRIVING ON A CLOUDY AFTERNOON, APPROACHING A RAILROAD CROSSING, ABOUT 100 FT AWAY. MY ATLAS' RADAR WAS TRIPPED BY SOMETHING AND THE CAR SLAMMED THE BRAKES TO AVOID A CRASH. EXCEPT THERE WAS NOTHING ON THE ROAD. I AM GLAD THERE WERE NO CARS AROUND ME OTHERWISE I WOULD HAVE BEEN INVOLVED IN A CRASH.
Corrective Action:
2/20/2019 AT 16:19 PST - I WAS DRIVING ON A CLOUDY AFTERNOON, APPROACHING A RAILROAD CROSSING, ABOUT 100 FT AWAY. MY ATLAS' RADAR WAS TRIPPED BY SOMETHING AND THE CAR SLAMMED THE BRAKES TO AVOID A CRASH. EXCEPT THERE WAS NOTHING ON THE ROAD. I AM GLAD THERE WERE NO CARS AROUND ME OTHERWISE I WOULD HAVE BEEN INVOLVED IN A CRASH.
Additional Notes:
2/20/2019 AT 16:19 PST - I WAS DRIVING ON A CLOUDY AFTERNOON, APPROACHING A RAILROAD CROSSING, ABOUT 100 FT AWAY. MY ATLAS' RADAR WAS TRIPPED BY SOMETHING AND THE CAR SLAMMED THE BRAKES TO AVOID A CRASH. EXCEPT THERE WAS NOTHING ON THE ROAD. I AM GLAD THERE WERE NO CARS AROUND ME OTHERWISE I WOULD HAVE BEEN INVOLVED IN A CRASH.
Mfg Campaign: 11181662
Recall Date: Feb 21, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY AT ABOUT 70MPH WITH NO OTHER CARS NEARBY WHEN I HEARD A LOUD EXPLOSION/GUNSHOT SOUND AND THEN THE GLASS FROM SUNROOF RAINED DOWN ALL OVER ME. LUCKILY, I ONLY SUSTAINED MINOR ABRASIONS TO MY NECK/BACK FROM THE GLASS. WHEN I LOOKED UP, MOST OF THE GLASS FROM THE FRONT PART OF MY PANORAMIC SUNROOF WAS GONE. WE TOOK IT TO THE DEALERSHIP, WHO CLAIMED THAT IT MUST HAVE BEEN A ROCK, HOWEVER, NO OTHER VEHICLES WERE NEARBY AND I WAS NOWHERE NEAR AN OVERPASS. THEY RECOMMEND FILING AN INSURANCE CLAIM, WHICH I DID, AND USAA COVERED IT.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY AT ABOUT 70MPH WITH NO OTHER CARS NEARBY WHEN I HEARD A LOUD EXPLOSION/GUNSHOT SOUND AND THEN THE GLASS FROM SUNROOF RAINED DOWN ALL OVER ME. LUCKILY, I ONLY SUSTAINED MINOR ABRASIONS TO MY NECK/BACK FROM THE GLASS. WHEN I LOOKED UP, MOST OF THE GLASS FROM THE FRONT PART OF MY PANORAMIC SUNROOF WAS GONE. WE TOOK IT TO THE DEALERSHIP, WHO CLAIMED THAT IT MUST HAVE BEEN A ROCK, HOWEVER, NO OTHER VEHICLES WERE NEARBY AND I WAS NOWHERE NEAR AN OVERPASS. THEY RECOMMEND FILING AN INSURANCE CLAIM, WHICH I DID, AND USAA COVERED IT.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY AT ABOUT 70MPH WITH NO OTHER CARS NEARBY WHEN I HEARD A LOUD EXPLOSION/GUNSHOT SOUND AND THEN THE GLASS FROM SUNROOF RAINED DOWN ALL OVER ME. LUCKILY, I ONLY SUSTAINED MINOR ABRASIONS TO MY NECK/BACK FROM THE GLASS. WHEN I LOOKED UP, MOST OF THE GLASS FROM THE FRONT PART OF MY PANORAMIC SUNROOF WAS GONE. WE TOOK IT TO THE DEALERSHIP, WHO CLAIMED THAT IT MUST HAVE BEEN A ROCK, HOWEVER, NO OTHER VEHICLES WERE NEARBY AND I WAS NOWHERE NEAR AN OVERPASS. THEY RECOMMEND FILING AN INSURANCE CLAIM, WHICH I DID, AND USAA COVERED IT.
Mfg Campaign: 11181685
Recall Date: Feb 21, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury