VOLKSWAGEN ATLAS 2018

Complete listing of complaints and recalls for this vehicle

626
Complaints
18
Recalls

Complaints & Recalls

626 Complaints 18 Recalls

Official Safety Recalls - Important!

18 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 23V215000 SAFETY RECALL
143.1K Vehicles Affected
Recall Date: Mar 29, 2023
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Potential Risk:
A deactivated passenger air bag increases the risk of injury during a crash.
FREE Recall Solution:
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 69FB
Notice Date: Mar 22, 2024
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V086000 SAFETY RECALL
3.6K Vehicles Affected
Recall Date: Feb 16, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Potential Risk:
Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
FREE Recall Solution:
Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 09D9
Notice Date: Mar 31, 2022
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 21V321000 SAFETY RECALL
46 Vehicles Affected
Recall Date: May 5, 2021
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Potential Risk:
Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
FREE Recall Solution:
Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 01F1
Notice Date: May 20, 2021
Recall Date: May 5, 2021
Volkswagen Group Of America, Inc.
NHTSA Campaign: 21V142000 SAFETY RECALL
2.5K Vehicles Affected
Recall Date: Mar 5, 2021
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Potential Risk:
Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 24, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 44R1
Notice Date: Mar 24, 2021
Recall Date: Mar 5, 2021
Volkswagen Group Of America, Inc.
NHTSA Campaign: 20V561000 SAFETY RECALL
23 Vehicles Affected
Recall Date: Sep 16, 2020
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Potential Risk:
Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.
FREE Recall Solution:
Volkswagen will notify owners and will repurchase the vehicles. The recall began October 6, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 01E9
Notice Date: Oct 6, 2020
Recall Date: Sep 16, 2020
Volkswagen Group Of America, Inc.
NHTSA Campaign: 20V057000 SAFETY RECALL
7 Vehicles Affected
Recall Date: Jan 31, 2020
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The vehicles may be equipped with an incorrectly manufactured air bag sensor, which can delay or disable air bag deployment when necessary.

Potential Risk:
In the event of a crash necessitating frontal air bag deployment, a delayed or disabled airbag deployment can increase the risk of injury.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will replace the air bag crash sensor, free of charge. The recall began February 21, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AL.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 69AL
Notice Date: Feb 21, 2020
Recall Date: Jan 31, 2020
Volkswagen Group Of America, Inc.
NHTSA Campaign: 19V389000 SAFETY RECALL
662.2K Vehicles Affected
Recall Date: May 22, 2019
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 94L9
Notice Date: Jul 16, 2019
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V904000 SAFETY RECALL
6.3K Vehicles Affected
Recall Date: Dec 19, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

Potential Risk:
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 42J2/42J3
Notice Date: Jan 31, 2019
Recall Date: Dec 19, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V824000 SAFETY RECALL
73.5K Vehicles Affected
Recall Date: Nov 26, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Potential Risk:
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 90L3 / 90L4
Notice Date: Dec 13, 2018
Recall Date: Nov 26, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V537000 SAFETY RECALL
9.7K Vehicles Affected
Recall Date: Aug 20, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas vehicles. During production, the air conditioning system drain tube may have been twisted, causing water to drain into the air bag control module.

Potential Risk:
The wet air bag control module may result in an unintentional deployment of the air bags, increasing the risk of injury or crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will inspect the air conditioning drain tube, and if it is twisted, the drain tube and air bag control module will be replaced, free of charge. Some of the affected vehicles have had their drain tube previously replaced but did not receive a new air bag control module; the airbag control module will be replaced in these vehicles. The recall began September 14, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87F9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 87F9
Notice Date: Sep 14, 2018
Recall Date: Aug 20, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V536000 SAFETY RECALL
8.4K Vehicles Affected
Recall Date: Aug 15, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.

Potential Risk:
The loose brake bracket bolts can allow the caliper to move, reducing braking ability or causing a loss of vehicle control and increasing the risk of a crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will inspect the brake caliper bracket bolt tightness, replacing and re-torque the bolts as necessary, free of charge. Additionally brake caliper fasteners, bleeder valve, and brake hose bolts will be checked and torqued to the correct specification, if necessary, free of charge. For Passat vehicles, dealers will also inspect the parking brake cable for proper connection, free of charge. The recall began September 14, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 46H6.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 46H6
Notice Date: Sep 13, 2018
Recall Date: Aug 15, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V380000 SAFETY RECALL
54.7K Vehicles Affected
Recall Date: Jun 7, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswaen) is recalling certain 2018 Volkswagen Atlas vehicles. The owner's manuals provided with the affected vehicles do not inform the customers about the child restraint size limitation/restrictions for the second row center seating position. As a result, the center and adjacent outboard seat belt buckles on the second row can become damaged it a child seat base is installed that is wider than 12.6 inches.

Potential Risk:
A damaged seat belt buckle can release unexpectedly, increasing the risk of injury in a crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will inspect the center and left outboard seat belt buckles, and replace them if necessary, free of charge. Volkswagen will also provide an owner's manual supplement addressing child safety and child restraints. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 69X1
Notice Date: Jun 29, 2018
Recall Date: Jun 7, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V375000 SAFETY RECALL
821 Vehicles Affected
Recall Date: Jun 6, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.

Potential Risk:
If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 69W8 69W9
Notice Date: Jul 19, 2018
Recall Date: Jun 6, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V369000 SAFETY RECALL
10.2K Vehicles Affected
Recall Date: Jun 1, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.

Potential Risk:
A reduction of braking performance can increase the risk of a crash.
FREE Recall Solution:
Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will bleed the front and rear brake calipers. Note: Owners are advised not to drive their vehicles until the brake system has been checked. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 47N8, 47N9, and 47N6.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 47N8, 47N9, 47N6
Notice Date: Jun 29, 2018
Recall Date: Jun 1, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V284000 SAFETY RECALL
278 Vehicles Affected
Recall Date: May 2, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain Volkswagen Atlas vehicles. The fuel tank on these vehicles may leak fuel due to a manufacturing error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Potential Risk:
A fuel leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began June 22, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AW. Note: This recall is an expansion of recall 17V-766.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 20AW
Notice Date: Jun 22, 2018
Recall Date: May 2, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 17V766000 SAFETY RECALL
58 Vehicles Affected
Recall Date: Nov 29, 2017
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The fuel tank may have been manufactured with insufficient wall thickness, potentially resulting in the tank leaking fuel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Potential Risk:
A fuel leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began December 10, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AQ.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 20AQ
Notice Date: Jan 10, 2018
Recall Date: Nov 29, 2017

Consumer Complaints

626 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11173100 Other
Jan 30, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

FRONT ASSIST WITH AUTONOMOUS EMERGENCY BRAKING DOES NOTHING ON MY CAR. I AM NOT RECEIVING ANY AUDIO/VIDEO ALERTS, NOR IT'S TRYING TO SLOW OR STOP VEHICLE. SYSTEM NOT WORKING AS DESCRIBED IN THE MANUAL AND ADVERTISED IN THE OFFICIAL VW VIDEO. I CAN'T RELY ON THE SYSTEM AT THIS POINT, AS I KNOW IT WILL NOT SLOW DOWN OR STOP MY CAR AS IT SHOULD.

Corrective Action:

FRONT ASSIST WITH AUTONOMOUS EMERGENCY BRAKING DOES NOTHING ON MY CAR. I AM NOT RECEIVING ANY AUDIO/VIDEO ALERTS, NOR IT'S TRYING TO SLOW OR STOP VEHICLE. SYSTEM NOT WORKING AS DESCRIBED IN THE MANUAL AND ADVERTISED IN THE OFFICIAL VW VIDEO. I CAN'T RELY ON THE SYSTEM AT THIS POINT, AS I KNOW IT WILL NOT SLOW DOWN OR STOP MY CAR AS IT SHOULD.

Additional Notes:

FRONT ASSIST WITH AUTONOMOUS EMERGENCY BRAKING DOES NOTHING ON MY CAR. I AM NOT RECEIVING ANY AUDIO/VIDEO ALERTS, NOR IT'S TRYING TO SLOW OR STOP VEHICLE. SYSTEM NOT WORKING AS DESCRIBED IN THE MANUAL AND ADVERTISED IN THE OFFICIAL VW VIDEO. I CAN'T RELY ON THE SYSTEM AT THIS POINT, AS I KNOW IT WILL NOT SLOW DOWN OR STOP MY CAR AS IT SHOULD.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11173100
Notice Date: Jan 30, 2019
Recall Date: Jan 30, 2019
Volkswagen Group Of America, Inc.
Campaign: 11172821 Other
Jan 29, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

BATTERY RAMDOMLY LOSES CHARGE TO START THE VEHICLE. WE DORVE FROM SALT LAKE CITY TO VEGAS. WE FILLED UP ON GAS WITH SOME OF THE ELECTRONICS RUNNING AND THE CAR WOULDN'T START. DASH SAYS BATTERY WAS DRAINED. HAPPENED AGAIN WHEN VACUUMING THE CAR AFTER A WASH. DOORS WERE OPEN AND ELECTRONICS WERE OFF, BUT IT THEN WOULDNT START AGAIN.

Corrective Action:

BATTERY RAMDOMLY LOSES CHARGE TO START THE VEHICLE. WE DORVE FROM SALT LAKE CITY TO VEGAS. WE FILLED UP ON GAS WITH SOME OF THE ELECTRONICS RUNNING AND THE CAR WOULDN'T START. DASH SAYS BATTERY WAS DRAINED. HAPPENED AGAIN WHEN VACUUMING THE CAR AFTER A WASH. DOORS WERE OPEN AND ELECTRONICS WERE OFF, BUT IT THEN WOULDNT START AGAIN.

Additional Notes:

BATTERY RAMDOMLY LOSES CHARGE TO START THE VEHICLE. WE DORVE FROM SALT LAKE CITY TO VEGAS. WE FILLED UP ON GAS WITH SOME OF THE ELECTRONICS RUNNING AND THE CAR WOULDN'T START. DASH SAYS BATTERY WAS DRAINED. HAPPENED AGAIN WHEN VACUUMING THE CAR AFTER A WASH. DOORS WERE OPEN AND ELECTRONICS WERE OFF, BUT IT THEN WOULDNT START AGAIN.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11172821
Notice Date: Jan 29, 2019
Recall Date: Jan 29, 2019
Volkswagen Group Of America, Inc.
Campaign: 11172559 Other
Jan 28, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

THE AUTOMATIC EMERGENCY BRAKING SYSTEM KEEPS ACTIVATING WITHOUT REASON, SLAMMING ON THE BRAKES, WHEN THERE ARE NO OBSTACLES IN FRONT OF THE VEHICLE. THIS HAPPENS EVEN WHEN 'FRONT ASSIST' AND 'LANE ASSIST' ARE SWITCHED OFF. DURING OUR TRIP FROM TEXAS TO ARIZONA AND BACK, THIS HAS HAPPENED MORE THAN 10 TIMES. IT ALWAYS OCCURS WHEN THE CRUISE CONTROL IS SWITCHED ON, WHILE IN THE LEFT LANE, PASSING A SEMI TRUCK. EACH TIME, THE ATLAS WAS CLEARLY IN OUR LANE AND THE TRUCK WAS DEFINITELY IN ITS LANE, NOT WANDERING OVER THE LANE DIVIDER. IT HAS HAPPENED WHEN ON A STRAIGHT AWAY AND ALSO WHEN PASSING A TRUCK ON A LEFT CURVE. THIS IS A SIGNIFICANT SAFETY HAZARD. IF ANY VEHICLE HAD BEEN CLOSE BEHIND US WHEN IT ACTIVATED, IT WOULD HAVE SLAMMED INTO THE BACK OF US.

Corrective Action:

THE AUTOMATIC EMERGENCY BRAKING SYSTEM KEEPS ACTIVATING WITHOUT REASON, SLAMMING ON THE BRAKES, WHEN THERE ARE NO OBSTACLES IN FRONT OF THE VEHICLE. THIS HAPPENS EVEN WHEN 'FRONT ASSIST' AND 'LANE ASSIST' ARE SWITCHED OFF. DURING OUR TRIP FROM TEXAS TO ARIZONA AND BACK, THIS HAS HAPPENED MORE THAN 10 TIMES. IT ALWAYS OCCURS WHEN THE CRUISE CONTROL IS SWITCHED ON, WHILE IN THE LEFT LANE, PASSING A SEMI TRUCK. EACH TIME, THE ATLAS WAS CLEARLY IN OUR LANE AND THE TRUCK WAS DEFINITELY IN ITS LANE, NOT WANDERING OVER THE LANE DIVIDER. IT HAS HAPPENED WHEN ON A STRAIGHT AWAY AND ALSO WHEN PASSING A TRUCK ON A LEFT CURVE. THIS IS A SIGNIFICANT SAFETY HAZARD. IF ANY VEHICLE HAD BEEN CLOSE BEHIND US WHEN IT ACTIVATED, IT WOULD HAVE SLAMMED INTO THE BACK OF US.

Additional Notes:

THE AUTOMATIC EMERGENCY BRAKING SYSTEM KEEPS ACTIVATING WITHOUT REASON, SLAMMING ON THE BRAKES, WHEN THERE ARE NO OBSTACLES IN FRONT OF THE VEHICLE. THIS HAPPENS EVEN WHEN 'FRONT ASSIST' AND 'LANE ASSIST' ARE SWITCHED OFF. DURING OUR TRIP FROM TEXAS TO ARIZONA AND BACK, THIS HAS HAPPENED MORE THAN 10 TIMES. IT ALWAYS OCCURS WHEN THE CRUISE CONTROL IS SWITCHED ON, WHILE IN THE LEFT LANE, PASSING A SEMI TRUCK. EACH TIME, THE ATLAS WAS CLEARLY IN OUR LANE AND THE TRUCK WAS DEFINITELY IN ITS LANE, NOT WANDERING OVER THE LANE DIVIDER. IT HAS HAPPENED WHEN ON A STRAIGHT AWAY AND ALSO WHEN PASSING A TRUCK ON A LEFT CURVE. THIS IS A SIGNIFICANT SAFETY HAZARD. IF ANY VEHICLE HAD BEEN CLOSE BEHIND US WHEN IT ACTIVATED, IT WOULD HAVE SLAMMED INTO THE BACK OF US.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11172559
Notice Date: Jan 28, 2019
Recall Date: Jan 28, 2019
Volkswagen Group Of America, Inc.
Campaign: 11172675 Other
Jan 28, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE BATTERY KEEPS DYING. I BELIEVE IT'S BECAUSE THE START/STOP SYSTEM IS TOO MUCH FOR THE BATTERY. THE BATTERY DIES IF WE STOP THE CAR AND IDLE FOR MORE THAN 2-3 MINUTES, WITH THE INFOTAINMENT SYSTEM RUNNING.

Corrective Action:

THE BATTERY KEEPS DYING. I BELIEVE IT'S BECAUSE THE START/STOP SYSTEM IS TOO MUCH FOR THE BATTERY. THE BATTERY DIES IF WE STOP THE CAR AND IDLE FOR MORE THAN 2-3 MINUTES, WITH THE INFOTAINMENT SYSTEM RUNNING.

Additional Notes:

THE BATTERY KEEPS DYING. I BELIEVE IT'S BECAUSE THE START/STOP SYSTEM IS TOO MUCH FOR THE BATTERY. THE BATTERY DIES IF WE STOP THE CAR AND IDLE FOR MORE THAN 2-3 MINUTES, WITH THE INFOTAINMENT SYSTEM RUNNING.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11172675
Notice Date: Jan 28, 2019
Recall Date: Jan 28, 2019
Volkswagen Group Of America, Inc.
Campaign: 11172395 Other
Jan 27, 2019
Defect Description:

ENGINE

Potential Consequences:

BATTERY WILL NOT TURN ON, CAR IS ONLY 12 MONTHS OLD, THERE WERE NO ISSUES FOR THE REASONING FOR THE BATTERY TO NOT WORK.

Corrective Action:

BATTERY WILL NOT TURN ON, CAR IS ONLY 12 MONTHS OLD, THERE WERE NO ISSUES FOR THE REASONING FOR THE BATTERY TO NOT WORK.

Additional Notes:

BATTERY WILL NOT TURN ON, CAR IS ONLY 12 MONTHS OLD, THERE WERE NO ISSUES FOR THE REASONING FOR THE BATTERY TO NOT WORK.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11172395
Notice Date: Jan 27, 2019
Recall Date: Jan 27, 2019
Volkswagen Group Of America, Inc.
Campaign: 11172124 Other
Jan 25, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

TRANSMISSION/MOTOR IS MAKING A WHISPPING SOUND WHEN YOU ACCELORATE ON THE GAS. HAVE REPORTED MULTIPLE TIMES AND I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS. IT IS A TERRIBLE SOUND. CAR IS LESS THAN 20,000 MILES

Corrective Action:

TRANSMISSION/MOTOR IS MAKING A WHISPPING SOUND WHEN YOU ACCELORATE ON THE GAS. HAVE REPORTED MULTIPLE TIMES AND I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS. IT IS A TERRIBLE SOUND. CAR IS LESS THAN 20,000 MILES

Additional Notes:

TRANSMISSION/MOTOR IS MAKING A WHISPPING SOUND WHEN YOU ACCELORATE ON THE GAS. HAVE REPORTED MULTIPLE TIMES AND I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS. IT IS A TERRIBLE SOUND. CAR IS LESS THAN 20,000 MILES

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11172124
Notice Date: Jan 25, 2019
Recall Date: Jan 25, 2019
Volkswagen Group Of America, Inc.
Campaign: 11172124 Other
Jan 25, 2019
Defect Description:

ENGINE

Potential Consequences:

TRANSMISSION/MOTOR IS MAKING A WHISPPING SOUND WHEN YOU ACCELORATE ON THE GAS. HAVE REPORTED MULTIPLE TIMES AND I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS. IT IS A TERRIBLE SOUND. CAR IS LESS THAN 20,000 MILES

Corrective Action:

TRANSMISSION/MOTOR IS MAKING A WHISPPING SOUND WHEN YOU ACCELORATE ON THE GAS. HAVE REPORTED MULTIPLE TIMES AND I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS. IT IS A TERRIBLE SOUND. CAR IS LESS THAN 20,000 MILES

Additional Notes:

TRANSMISSION/MOTOR IS MAKING A WHISPPING SOUND WHEN YOU ACCELORATE ON THE GAS. HAVE REPORTED MULTIPLE TIMES AND I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS. IT IS A TERRIBLE SOUND. CAR IS LESS THAN 20,000 MILES

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11172124
Notice Date: Jan 25, 2019
Recall Date: Jan 25, 2019
Volkswagen Group Of America, Inc.
Campaign: 11172012 Other
Jan 24, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ENGINE WARNING LIGHT AND RED EXCLAMATION CAUTION WARNING LIGHTS ON VEHICLE COME ON FROM TIME TO TIME WITHOUT WARNING. THESE WARNING LIGHTS COME ON DURING NORMAL CITY DRIVING CONDITIONS. THESE LIGHTS USUALLY GO OFF ON THEIR OWN OR AFTER TURNING VEHICLE OFF AND BACK ON.

Corrective Action:

ENGINE WARNING LIGHT AND RED EXCLAMATION CAUTION WARNING LIGHTS ON VEHICLE COME ON FROM TIME TO TIME WITHOUT WARNING. THESE WARNING LIGHTS COME ON DURING NORMAL CITY DRIVING CONDITIONS. THESE LIGHTS USUALLY GO OFF ON THEIR OWN OR AFTER TURNING VEHICLE OFF AND BACK ON.

Additional Notes:

ENGINE WARNING LIGHT AND RED EXCLAMATION CAUTION WARNING LIGHTS ON VEHICLE COME ON FROM TIME TO TIME WITHOUT WARNING. THESE WARNING LIGHTS COME ON DURING NORMAL CITY DRIVING CONDITIONS. THESE LIGHTS USUALLY GO OFF ON THEIR OWN OR AFTER TURNING VEHICLE OFF AND BACK ON.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11172012
Notice Date: Jan 24, 2019
Recall Date: Jan 24, 2019
Volkswagen Group Of America, Inc.
Campaign: 11172013 Other
Jan 24, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

LEFT FOG LIGHTS SPORADICALLY BLINK ON AND OFF FOR NO SPECIFIC REASON. THIS HAPPENS DURING NORMAL DRIVING CONDITIONS, AND WHILE STOPPED AT RED LIGHTS.

Corrective Action:

LEFT FOG LIGHTS SPORADICALLY BLINK ON AND OFF FOR NO SPECIFIC REASON. THIS HAPPENS DURING NORMAL DRIVING CONDITIONS, AND WHILE STOPPED AT RED LIGHTS.

Additional Notes:

LEFT FOG LIGHTS SPORADICALLY BLINK ON AND OFF FOR NO SPECIFIC REASON. THIS HAPPENS DURING NORMAL DRIVING CONDITIONS, AND WHILE STOPPED AT RED LIGHTS.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11172013
Notice Date: Jan 24, 2019
Recall Date: Jan 24, 2019
Volkswagen Group Of America, Inc.
Campaign: 11172013 Other
Jan 24, 2019
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

LEFT FOG LIGHTS SPORADICALLY BLINK ON AND OFF FOR NO SPECIFIC REASON. THIS HAPPENS DURING NORMAL DRIVING CONDITIONS, AND WHILE STOPPED AT RED LIGHTS.

Corrective Action:

LEFT FOG LIGHTS SPORADICALLY BLINK ON AND OFF FOR NO SPECIFIC REASON. THIS HAPPENS DURING NORMAL DRIVING CONDITIONS, AND WHILE STOPPED AT RED LIGHTS.

Additional Notes:

LEFT FOG LIGHTS SPORADICALLY BLINK ON AND OFF FOR NO SPECIFIC REASON. THIS HAPPENS DURING NORMAL DRIVING CONDITIONS, AND WHILE STOPPED AT RED LIGHTS.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11172013
Notice Date: Jan 24, 2019
Recall Date: Jan 24, 2019
Volkswagen Group Of America, Inc.
Campaign: 11172011 Other
Jan 24, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ENGINE WARNING LIGHT AS WELL AS EPC WARNING LIGHT CAME ON DURING NORMAL CITY DRIVING. POWER AND PICK UP OF THE VEHICLE BECAME GREATLY REDUCED MAKING TRAVEL OVER 15-20 MPH IMPOSSIBLE. UPON ARRIVING HOME AND TURNING CAR OFF, VEHICLE WAS NEARLY IMPOSSIBLE TO RESTART. CAR WAS TOWED FROM HOME TO DEALERSHIP WERE IT WAS FOUND THAT ELECTRICAL MECHANISM IN VEHICLES HIGH POWERED FUEL PUMP MALFUNCTIONED AND QUIT WORKING. HIGH POWERED FUEL PUMP HAD TO BE REPLACED.

Corrective Action:

ENGINE WARNING LIGHT AS WELL AS EPC WARNING LIGHT CAME ON DURING NORMAL CITY DRIVING. POWER AND PICK UP OF THE VEHICLE BECAME GREATLY REDUCED MAKING TRAVEL OVER 15-20 MPH IMPOSSIBLE. UPON ARRIVING HOME AND TURNING CAR OFF, VEHICLE WAS NEARLY IMPOSSIBLE TO RESTART. CAR WAS TOWED FROM HOME TO DEALERSHIP WERE IT WAS FOUND THAT ELECTRICAL MECHANISM IN VEHICLES HIGH POWERED FUEL PUMP MALFUNCTIONED AND QUIT WORKING. HIGH POWERED FUEL PUMP HAD TO BE REPLACED.

Additional Notes:

ENGINE WARNING LIGHT AS WELL AS EPC WARNING LIGHT CAME ON DURING NORMAL CITY DRIVING. POWER AND PICK UP OF THE VEHICLE BECAME GREATLY REDUCED MAKING TRAVEL OVER 15-20 MPH IMPOSSIBLE. UPON ARRIVING HOME AND TURNING CAR OFF, VEHICLE WAS NEARLY IMPOSSIBLE TO RESTART. CAR WAS TOWED FROM HOME TO DEALERSHIP WERE IT WAS FOUND THAT ELECTRICAL MECHANISM IN VEHICLES HIGH POWERED FUEL PUMP MALFUNCTIONED AND QUIT WORKING. HIGH POWERED FUEL PUMP HAD TO BE REPLACED.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11172011
Notice Date: Jan 24, 2019
Recall Date: Jan 24, 2019
Volkswagen Group Of America, Inc.
Campaign: 11172011 Other
Jan 24, 2019
Defect Description:

ENGINE

Potential Consequences:

ENGINE WARNING LIGHT AS WELL AS EPC WARNING LIGHT CAME ON DURING NORMAL CITY DRIVING. POWER AND PICK UP OF THE VEHICLE BECAME GREATLY REDUCED MAKING TRAVEL OVER 15-20 MPH IMPOSSIBLE. UPON ARRIVING HOME AND TURNING CAR OFF, VEHICLE WAS NEARLY IMPOSSIBLE TO RESTART. CAR WAS TOWED FROM HOME TO DEALERSHIP WERE IT WAS FOUND THAT ELECTRICAL MECHANISM IN VEHICLES HIGH POWERED FUEL PUMP MALFUNCTIONED AND QUIT WORKING. HIGH POWERED FUEL PUMP HAD TO BE REPLACED.

Corrective Action:

ENGINE WARNING LIGHT AS WELL AS EPC WARNING LIGHT CAME ON DURING NORMAL CITY DRIVING. POWER AND PICK UP OF THE VEHICLE BECAME GREATLY REDUCED MAKING TRAVEL OVER 15-20 MPH IMPOSSIBLE. UPON ARRIVING HOME AND TURNING CAR OFF, VEHICLE WAS NEARLY IMPOSSIBLE TO RESTART. CAR WAS TOWED FROM HOME TO DEALERSHIP WERE IT WAS FOUND THAT ELECTRICAL MECHANISM IN VEHICLES HIGH POWERED FUEL PUMP MALFUNCTIONED AND QUIT WORKING. HIGH POWERED FUEL PUMP HAD TO BE REPLACED.

Additional Notes:

ENGINE WARNING LIGHT AS WELL AS EPC WARNING LIGHT CAME ON DURING NORMAL CITY DRIVING. POWER AND PICK UP OF THE VEHICLE BECAME GREATLY REDUCED MAKING TRAVEL OVER 15-20 MPH IMPOSSIBLE. UPON ARRIVING HOME AND TURNING CAR OFF, VEHICLE WAS NEARLY IMPOSSIBLE TO RESTART. CAR WAS TOWED FROM HOME TO DEALERSHIP WERE IT WAS FOUND THAT ELECTRICAL MECHANISM IN VEHICLES HIGH POWERED FUEL PUMP MALFUNCTIONED AND QUIT WORKING. HIGH POWERED FUEL PUMP HAD TO BE REPLACED.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11172011
Notice Date: Jan 24, 2019
Recall Date: Jan 24, 2019
Volkswagen Group Of America, Inc.
Campaign: 11172011 Other
Jan 24, 2019
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

ENGINE WARNING LIGHT AS WELL AS EPC WARNING LIGHT CAME ON DURING NORMAL CITY DRIVING. POWER AND PICK UP OF THE VEHICLE BECAME GREATLY REDUCED MAKING TRAVEL OVER 15-20 MPH IMPOSSIBLE. UPON ARRIVING HOME AND TURNING CAR OFF, VEHICLE WAS NEARLY IMPOSSIBLE TO RESTART. CAR WAS TOWED FROM HOME TO DEALERSHIP WERE IT WAS FOUND THAT ELECTRICAL MECHANISM IN VEHICLES HIGH POWERED FUEL PUMP MALFUNCTIONED AND QUIT WORKING. HIGH POWERED FUEL PUMP HAD TO BE REPLACED.

Corrective Action:

ENGINE WARNING LIGHT AS WELL AS EPC WARNING LIGHT CAME ON DURING NORMAL CITY DRIVING. POWER AND PICK UP OF THE VEHICLE BECAME GREATLY REDUCED MAKING TRAVEL OVER 15-20 MPH IMPOSSIBLE. UPON ARRIVING HOME AND TURNING CAR OFF, VEHICLE WAS NEARLY IMPOSSIBLE TO RESTART. CAR WAS TOWED FROM HOME TO DEALERSHIP WERE IT WAS FOUND THAT ELECTRICAL MECHANISM IN VEHICLES HIGH POWERED FUEL PUMP MALFUNCTIONED AND QUIT WORKING. HIGH POWERED FUEL PUMP HAD TO BE REPLACED.

Additional Notes:

ENGINE WARNING LIGHT AS WELL AS EPC WARNING LIGHT CAME ON DURING NORMAL CITY DRIVING. POWER AND PICK UP OF THE VEHICLE BECAME GREATLY REDUCED MAKING TRAVEL OVER 15-20 MPH IMPOSSIBLE. UPON ARRIVING HOME AND TURNING CAR OFF, VEHICLE WAS NEARLY IMPOSSIBLE TO RESTART. CAR WAS TOWED FROM HOME TO DEALERSHIP WERE IT WAS FOUND THAT ELECTRICAL MECHANISM IN VEHICLES HIGH POWERED FUEL PUMP MALFUNCTIONED AND QUIT WORKING. HIGH POWERED FUEL PUMP HAD TO BE REPLACED.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11172011
Notice Date: Jan 24, 2019
Recall Date: Jan 24, 2019
Volkswagen Group Of America, Inc.
Campaign: 11171611 Other
Jan 23, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

MY CAR BATTERY HAS DIED TWICE NOW IN 2 MONTHS ON A CAR THAT IS ONLY ABOUT 1 YEAR OLD. WITHOUT WARNING AND IT WAS VERY DIFFICULT TO GET IT JUMPSTARTED AGAIN. TAKING IT INTO THE DEALER TO HAVE IT INSPECTED BUT HAVE SEEN SEVERAL FORUMS OF OTHERS WHO OWN THE SAME CAR THAT HAVE ALSO HAD THIS ISSUE.

Corrective Action:

MY CAR BATTERY HAS DIED TWICE NOW IN 2 MONTHS ON A CAR THAT IS ONLY ABOUT 1 YEAR OLD. WITHOUT WARNING AND IT WAS VERY DIFFICULT TO GET IT JUMPSTARTED AGAIN. TAKING IT INTO THE DEALER TO HAVE IT INSPECTED BUT HAVE SEEN SEVERAL FORUMS OF OTHERS WHO OWN THE SAME CAR THAT HAVE ALSO HAD THIS ISSUE.

Additional Notes:

MY CAR BATTERY HAS DIED TWICE NOW IN 2 MONTHS ON A CAR THAT IS ONLY ABOUT 1 YEAR OLD. WITHOUT WARNING AND IT WAS VERY DIFFICULT TO GET IT JUMPSTARTED AGAIN. TAKING IT INTO THE DEALER TO HAVE IT INSPECTED BUT HAVE SEEN SEVERAL FORUMS OF OTHERS WHO OWN THE SAME CAR THAT HAVE ALSO HAD THIS ISSUE.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11171611
Notice Date: Jan 23, 2019
Recall Date: Jan 23, 2019
Volkswagen Group Of America, Inc.
Campaign: 11171304 Other
Jan 22, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE VEHICLES BATTERY IS DYING.

Corrective Action:

THE VEHICLES BATTERY IS DYING.

Additional Notes:

THE VEHICLES BATTERY IS DYING.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11171304
Notice Date: Jan 22, 2019
Recall Date: Jan 22, 2019
Volkswagen Group Of America, Inc.
Campaign: 11170756 Other
Jan 18, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE BATTERY DIED WHEN THE CAR WAS SIX MONTHS OLD WHILE IN A STORE PARKING LOT. THEY SAID IT WAS A BAD FUEL CELL AND REPLACED IT WITH THE SAME BATTERY. 8 MONTHS LATER THE BATTERY DIED AGAIN IN THE SNOW WITH TWO YOUNG CHILDREN IN THE CAR. WE WERE UNABLE TO JUMP IT. THE BATTERY DYING IS NOW A KNOW ISSUE AND THEY WILL REPLACE IT WITH A DIFFERENT BATTERY. BUT THEY ARE NOT RECALLING IT YET EVEN THOUGH IT IS A COMMON PROBLEM. MY FRIENDS ATLAS DIED AT A STOP LIGHT DUE TO THE AUTO SHUT OFF FEATURE. IT IS INCREDIBLY UNSAFE.

Corrective Action:

THE BATTERY DIED WHEN THE CAR WAS SIX MONTHS OLD WHILE IN A STORE PARKING LOT. THEY SAID IT WAS A BAD FUEL CELL AND REPLACED IT WITH THE SAME BATTERY. 8 MONTHS LATER THE BATTERY DIED AGAIN IN THE SNOW WITH TWO YOUNG CHILDREN IN THE CAR. WE WERE UNABLE TO JUMP IT. THE BATTERY DYING IS NOW A KNOW ISSUE AND THEY WILL REPLACE IT WITH A DIFFERENT BATTERY. BUT THEY ARE NOT RECALLING IT YET EVEN THOUGH IT IS A COMMON PROBLEM. MY FRIENDS ATLAS DIED AT A STOP LIGHT DUE TO THE AUTO SHUT OFF FEATURE. IT IS INCREDIBLY UNSAFE.

Additional Notes:

THE BATTERY DIED WHEN THE CAR WAS SIX MONTHS OLD WHILE IN A STORE PARKING LOT. THEY SAID IT WAS A BAD FUEL CELL AND REPLACED IT WITH THE SAME BATTERY. 8 MONTHS LATER THE BATTERY DIED AGAIN IN THE SNOW WITH TWO YOUNG CHILDREN IN THE CAR. WE WERE UNABLE TO JUMP IT. THE BATTERY DYING IS NOW A KNOW ISSUE AND THEY WILL REPLACE IT WITH A DIFFERENT BATTERY. BUT THEY ARE NOT RECALLING IT YET EVEN THOUGH IT IS A COMMON PROBLEM. MY FRIENDS ATLAS DIED AT A STOP LIGHT DUE TO THE AUTO SHUT OFF FEATURE. IT IS INCREDIBLY UNSAFE.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11170756
Notice Date: Jan 18, 2019
Recall Date: Jan 18, 2019
Volkswagen Group Of America, Inc.
Campaign: 11170792 Other
Jan 18, 2019
Defect Description:

SUSPENSION

Potential Consequences:

AT ROUGHLY 5000 MILES 2018 VOLKSWAGEN ATLAS SE 2.0T BEGAN HAVING A LOT OF NOISE COMING FROM THE FRONT SUSPENSION. NOISE HAPPENED MOSTLY AT LOWER SPEEDS AND WAS A RATTLE AS WELL AS A BOTTOMING OUT SOUND. VEHICLE WAS ALSO PULLING HARD TO THE RIGHT AND ALIGNMENT SEEMED TO BE OFF. VEHICLE WAS TAKEN INTO VW DEALERSHIP FOR REPAIRS. INITIAL REPORT WAS THAT THE FRONT BOOTS WERE LEAKING GREASE AND THOUGHT TO BE THE CAUSE OF THE PROBLEM, BOOTS WERE REPLACED AND TECHNICIANS STILL NOTED A SOUND COMING FROM THE SAME AREA. STEERING AND AXLE PARTS WERE OVERNIGHTED 4 TIMES, EACH PART NOT FIXING THE PROBLEM. VEHICLE IS STILL AT THE DEALERSHIP. AXLE AND ALIGNMENT PROBLEMS COULD POTENTIALLY LEAD TO THE VEHICLE BEING PULLED OUT OF THE LANE OF TRAVEL AND CAUSE A WRECK. DEALERSHIP REPORTS THAT THEY ARE NOT RESPONSIBLE FOR THE ALIGNMENT OF THE VEHICLE.

Corrective Action:

AT ROUGHLY 5000 MILES 2018 VOLKSWAGEN ATLAS SE 2.0T BEGAN HAVING A LOT OF NOISE COMING FROM THE FRONT SUSPENSION. NOISE HAPPENED MOSTLY AT LOWER SPEEDS AND WAS A RATTLE AS WELL AS A BOTTOMING OUT SOUND. VEHICLE WAS ALSO PULLING HARD TO THE RIGHT AND ALIGNMENT SEEMED TO BE OFF. VEHICLE WAS TAKEN INTO VW DEALERSHIP FOR REPAIRS. INITIAL REPORT WAS THAT THE FRONT BOOTS WERE LEAKING GREASE AND THOUGHT TO BE THE CAUSE OF THE PROBLEM, BOOTS WERE REPLACED AND TECHNICIANS STILL NOTED A SOUND COMING FROM THE SAME AREA. STEERING AND AXLE PARTS WERE OVERNIGHTED 4 TIMES, EACH PART NOT FIXING THE PROBLEM. VEHICLE IS STILL AT THE DEALERSHIP. AXLE AND ALIGNMENT PROBLEMS COULD POTENTIALLY LEAD TO THE VEHICLE BEING PULLED OUT OF THE LANE OF TRAVEL AND CAUSE A WRECK. DEALERSHIP REPORTS THAT THEY ARE NOT RESPONSIBLE FOR THE ALIGNMENT OF THE VEHICLE.

Additional Notes:

AT ROUGHLY 5000 MILES 2018 VOLKSWAGEN ATLAS SE 2.0T BEGAN HAVING A LOT OF NOISE COMING FROM THE FRONT SUSPENSION. NOISE HAPPENED MOSTLY AT LOWER SPEEDS AND WAS A RATTLE AS WELL AS A BOTTOMING OUT SOUND. VEHICLE WAS ALSO PULLING HARD TO THE RIGHT AND ALIGNMENT SEEMED TO BE OFF. VEHICLE WAS TAKEN INTO VW DEALERSHIP FOR REPAIRS. INITIAL REPORT WAS THAT THE FRONT BOOTS WERE LEAKING GREASE AND THOUGHT TO BE THE CAUSE OF THE PROBLEM, BOOTS WERE REPLACED AND TECHNICIANS STILL NOTED A SOUND COMING FROM THE SAME AREA. STEERING AND AXLE PARTS WERE OVERNIGHTED 4 TIMES, EACH PART NOT FIXING THE PROBLEM. VEHICLE IS STILL AT THE DEALERSHIP. AXLE AND ALIGNMENT PROBLEMS COULD POTENTIALLY LEAD TO THE VEHICLE BEING PULLED OUT OF THE LANE OF TRAVEL AND CAUSE A WRECK. DEALERSHIP REPORTS THAT THEY ARE NOT RESPONSIBLE FOR THE ALIGNMENT OF THE VEHICLE.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11170792
Notice Date: Jan 18, 2019
Recall Date: Jan 18, 2019
Volkswagen Group Of America, Inc.
Campaign: 11170820 Other
Jan 18, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WHEN ATTEMPTING TO START THE VEHICLE, IT BARELY STARTED AND THEN WENT INTO LIMP MODE. HAD TO GET IT TOWED TO THE DEALER. THE DEALER DETERMINED THAT THE BATTERY WAS DEFECTIVE AND HAD AN INSUFFICIENT CHARGE TO POWER THE COMPUTER. THE BATTERY WAS REPLACED UNDER WARRANTY.

Corrective Action:

WHEN ATTEMPTING TO START THE VEHICLE, IT BARELY STARTED AND THEN WENT INTO LIMP MODE. HAD TO GET IT TOWED TO THE DEALER. THE DEALER DETERMINED THAT THE BATTERY WAS DEFECTIVE AND HAD AN INSUFFICIENT CHARGE TO POWER THE COMPUTER. THE BATTERY WAS REPLACED UNDER WARRANTY.

Additional Notes:

WHEN ATTEMPTING TO START THE VEHICLE, IT BARELY STARTED AND THEN WENT INTO LIMP MODE. HAD TO GET IT TOWED TO THE DEALER. THE DEALER DETERMINED THAT THE BATTERY WAS DEFECTIVE AND HAD AN INSUFFICIENT CHARGE TO POWER THE COMPUTER. THE BATTERY WAS REPLACED UNDER WARRANTY.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11170820
Notice Date: Jan 18, 2019
Recall Date: Jan 18, 2019
Volkswagen Group Of America, Inc.
Campaign: 11170595 Other
Jan 17, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE VEHICLE WILL NOT START IF IT IS REALLY COLD OR IT HAS BEEN SITTING FOR DAYS WITHOUT BEING STARTED. I AM TAKING IT IN TO THE DEALERSHIP TODAY.

Corrective Action:

THE VEHICLE WILL NOT START IF IT IS REALLY COLD OR IT HAS BEEN SITTING FOR DAYS WITHOUT BEING STARTED. I AM TAKING IT IN TO THE DEALERSHIP TODAY.

Additional Notes:

THE VEHICLE WILL NOT START IF IT IS REALLY COLD OR IT HAS BEEN SITTING FOR DAYS WITHOUT BEING STARTED. I AM TAKING IT IN TO THE DEALERSHIP TODAY.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11170595
Notice Date: Jan 17, 2019
Recall Date: Jan 17, 2019
Volkswagen Group Of America, Inc.
Campaign: 11170387 Other
Jan 16, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

HAD THE CAR FOR 18MONTHS AND HAVE STARTED HAVING ISSUES WITH THE BATTERY FAILING FOR NO REASON - CAR GIVES A MESSAGE THAT THE VOLTAGE IS LOW AND WILL NOT START. HAPPENED AFTER VERY SHORT TIME OF THE ENGINE BEING TURNED OFF A COUPLE OF TIMES, NO VALID EXPLANATION FROM THE DEALER AS TO WHY SUDDENLY STARTED HAPPENING. HAPPENED ONCE ON A HIGHWAY, ONCE AT HOME. NOW WORRIED THAT WE DON'T KNOW WHEN IT WILL HAPPEN AGAIN.

Corrective Action:

HAD THE CAR FOR 18MONTHS AND HAVE STARTED HAVING ISSUES WITH THE BATTERY FAILING FOR NO REASON - CAR GIVES A MESSAGE THAT THE VOLTAGE IS LOW AND WILL NOT START. HAPPENED AFTER VERY SHORT TIME OF THE ENGINE BEING TURNED OFF A COUPLE OF TIMES, NO VALID EXPLANATION FROM THE DEALER AS TO WHY SUDDENLY STARTED HAPPENING. HAPPENED ONCE ON A HIGHWAY, ONCE AT HOME. NOW WORRIED THAT WE DON'T KNOW WHEN IT WILL HAPPEN AGAIN.

Additional Notes:

HAD THE CAR FOR 18MONTHS AND HAVE STARTED HAVING ISSUES WITH THE BATTERY FAILING FOR NO REASON - CAR GIVES A MESSAGE THAT THE VOLTAGE IS LOW AND WILL NOT START. HAPPENED AFTER VERY SHORT TIME OF THE ENGINE BEING TURNED OFF A COUPLE OF TIMES, NO VALID EXPLANATION FROM THE DEALER AS TO WHY SUDDENLY STARTED HAPPENING. HAPPENED ONCE ON A HIGHWAY, ONCE AT HOME. NOW WORRIED THAT WE DON'T KNOW WHEN IT WILL HAPPEN AGAIN.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11170387
Notice Date: Jan 16, 2019
Recall Date: Jan 16, 2019
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