Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232415910
Recall Date: Sep 20, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
172 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving on [XXX] thru Atlanta to meet my husband in Adairsville, Georgia, and my car started squealing like a belt was squealing and then it started making a loud knocking noise and shut off I was able to get it to the shoulder to see what was going on, when I realized it was in the motor I was about half a mile to the next exit as I did not feel safe being on the side of the road managed to make it to the truck stop after it cut off several times just imagine if someone was close behind me when my Tahoe kept shutting off it could have been a very bad accident called gm roadside assistance and had vehicle towed to nearest dealer they couldn’t look at it so my husband loaded it into the back of his lowboy trailer and took it to hometown dealer where I bought it from Tahoe only had 22599 miles on it and I paid over 90k for this I feel like we should be compensated for this and the downtime of not knowing when I will get it back INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving on [XXX] thru Atlanta to meet my husband in Adairsville, Georgia, and my car started squealing like a belt was squealing and then it started making a loud knocking noise and shut off I was able to get it to the shoulder to see what was going on, when I realized it was in the motor I was about half a mile to the next exit as I did not feel safe being on the side of the road managed to make it to the truck stop after it cut off several times just imagine if someone was close behind me when my Tahoe kept shutting off it could have been a very bad accident called gm roadside assistance and had vehicle towed to nearest dealer they couldn’t look at it so my husband loaded it into the back of his lowboy trailer and took it to hometown dealer where I bought it from Tahoe only had 22599 miles on it and I paid over 90k for this I feel like we should be compensated for this and the downtime of not knowing when I will get it back INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving on [XXX] thru Atlanta to meet my husband in Adairsville, Georgia, and my car started squealing like a belt was squealing and then it started making a loud knocking noise and shut off I was able to get it to the shoulder to see what was going on, when I realized it was in the motor I was about half a mile to the next exit as I did not feel safe being on the side of the road managed to make it to the truck stop after it cut off several times just imagine if someone was close behind me when my Tahoe kept shutting off it could have been a very bad accident called gm roadside assistance and had vehicle towed to nearest dealer they couldn’t look at it so my husband loaded it into the back of his lowboy trailer and took it to hometown dealer where I bought it from Tahoe only had 22599 miles on it and I paid over 90k for this I feel like we should be compensated for this and the downtime of not knowing when I will get it back INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11651619
Recall Date: Mar 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2023 with 34,000 miles on the 6.2 engine. Shutoff while driving. Engine is bad and will need to be replaced. GM should be forced to do a recall
Corrective Action:
2023 with 34,000 miles on the 6.2 engine. Shutoff while driving. Engine is bad and will need to be replaced. GM should be forced to do a recall
Additional Notes:
2023 with 34,000 miles on the 6.2 engine. Shutoff while driving. Engine is bad and will need to be replaced. GM should be forced to do a recall
Mfg Campaign: 11651468
Recall Date: Mar 29, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Driving on hwy at 75 mph and needed to brake. While decelerating and still moving, engine shut off, dashboard dinged and message said to press start. Vehicle put itself into neutral. Happened twice while driving on highway. Car currently in shop. GM stating transmission valve body needs to be replaced. Tahoe only has 28K miles. Part is on back order
Corrective Action:
Driving on hwy at 75 mph and needed to brake. While decelerating and still moving, engine shut off, dashboard dinged and message said to press start. Vehicle put itself into neutral. Happened twice while driving on highway. Car currently in shop. GM stating transmission valve body needs to be replaced. Tahoe only has 28K miles. Part is on back order
Additional Notes:
Driving on hwy at 75 mph and needed to brake. While decelerating and still moving, engine shut off, dashboard dinged and message said to press start. Vehicle put itself into neutral. Happened twice while driving on highway. Car currently in shop. GM stating transmission valve body needs to be replaced. Tahoe only has 28K miles. Part is on back order
Mfg Campaign: 11651256
Recall Date: Mar 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Started having an issue a few weeks ago with the vehicle shutting off while driving for no reason without warning causing a very serious safety concern. This issue seemed to stop until one Saturday when i started the vehicle i noticed a small tick. This ticking sound continued to grow. The vehicle then shut off again with warning while driving. 7 days had gone by since the first episode. When I started the vehicle again there was a very pronounce rapping and it sounded like parts inside the motor were coming apart. When I arrived home i called Onstar. They did a diagnostic twice and said the motor was not showing any codes and running perfect. I had it towed from my house and upon inspection the motor is blown with 10,000 miles
Corrective Action:
Started having an issue a few weeks ago with the vehicle shutting off while driving for no reason without warning causing a very serious safety concern. This issue seemed to stop until one Saturday when i started the vehicle i noticed a small tick. This ticking sound continued to grow. The vehicle then shut off again with warning while driving. 7 days had gone by since the first episode. When I started the vehicle again there was a very pronounce rapping and it sounded like parts inside the motor were coming apart. When I arrived home i called Onstar. They did a diagnostic twice and said the motor was not showing any codes and running perfect. I had it towed from my house and upon inspection the motor is blown with 10,000 miles
Additional Notes:
Started having an issue a few weeks ago with the vehicle shutting off while driving for no reason without warning causing a very serious safety concern. This issue seemed to stop until one Saturday when i started the vehicle i noticed a small tick. This ticking sound continued to grow. The vehicle then shut off again with warning while driving. 7 days had gone by since the first episode. When I started the vehicle again there was a very pronounce rapping and it sounded like parts inside the motor were coming apart. When I arrived home i called Onstar. They did a diagnostic twice and said the motor was not showing any codes and running perfect. I had it towed from my house and upon inspection the motor is blown with 10,000 miles
Mfg Campaign: 11650185
Recall Date: Mar 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Chevrolet Tahoe. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then determined that the sound was the lifters tapping. The contact was informed that all 16 lifters needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to a different dealer, who also diagnosed the vehicle and determined that the failure was with the lifters, and informed the previous dealer might not have been repaired the vehicle properly. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 28,000.
Corrective Action:
The contact owns a 2023 Chevrolet Tahoe. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then determined that the sound was the lifters tapping. The contact was informed that all 16 lifters needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to a different dealer, who also diagnosed the vehicle and determined that the failure was with the lifters, and informed the previous dealer might not have been repaired the vehicle properly. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 28,000.
Additional Notes:
The contact owns a 2023 Chevrolet Tahoe. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then determined that the sound was the lifters tapping. The contact was informed that all 16 lifters needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to a different dealer, who also diagnosed the vehicle and determined that the failure was with the lifters, and informed the previous dealer might not have been repaired the vehicle properly. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 28,000.
Mfg Campaign: 11649541
Recall Date: Mar 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failure due to rod bearing failure, without warning at 16,500k miles. It is available for inspection if needed. Currently is at dealership waiting for new engine. The vehicle shut off while driving at 40mph forcing me to have to stop in the middle of a roadway without any shoulders or turn offs. The problem was diagnosed and confirmed by a certified Chevrolet dealership. The failed engine will be sent to GM by the dealer. There were no warning lights prior to this incident or after.
Corrective Action:
Engine failure due to rod bearing failure, without warning at 16,500k miles. It is available for inspection if needed. Currently is at dealership waiting for new engine. The vehicle shut off while driving at 40mph forcing me to have to stop in the middle of a roadway without any shoulders or turn offs. The problem was diagnosed and confirmed by a certified Chevrolet dealership. The failed engine will be sent to GM by the dealer. There were no warning lights prior to this incident or after.
Additional Notes:
Engine failure due to rod bearing failure, without warning at 16,500k miles. It is available for inspection if needed. Currently is at dealership waiting for new engine. The vehicle shut off while driving at 40mph forcing me to have to stop in the middle of a roadway without any shoulders or turn offs. The problem was diagnosed and confirmed by a certified Chevrolet dealership. The failed engine will be sent to GM by the dealer. There were no warning lights prior to this incident or after.
Mfg Campaign: 11649564
Recall Date: Mar 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle broke down on 12/1/2024. Had it towed to the nearest dealership. Dealership claimed that gasoline was pumped into the tank. We knew that wasn't the case. I called the store we last used for fuel and spoke to the manager. She was able to pull my wife up on surveillance and verified that she pumped diesel fuel from a "diesel fuel only" pump on 11/21/24. We also verified that the fuel in the holding tank at the store was actual diesel fuel. My wife purchased 23.45 gallons of diesel fuel. The tank size on this Tahoe is a 24 gallon tank. We had burned half of this fuel before the vehicle broke down. We also verified that no one else had complained about the fuel from the store. Dealership said it needed a new engine. We had it towed to another dealership for a second opinion, but they couldn't verify what happened because the 1st dealership had cleaned out the fuel system. I called GM but they won't help because they are going off what the 1st dealership claimed. Vehicle is still under power train warranty, but they won't fix it. This vehicle left us stranded on the side of the road. Insurance was called and a representative did go and look at the Tahoe. He called back and said that the issue does not fall within our policy.
Corrective Action:
Vehicle broke down on 12/1/2024. Had it towed to the nearest dealership. Dealership claimed that gasoline was pumped into the tank. We knew that wasn't the case. I called the store we last used for fuel and spoke to the manager. She was able to pull my wife up on surveillance and verified that she pumped diesel fuel from a "diesel fuel only" pump on 11/21/24. We also verified that the fuel in the holding tank at the store was actual diesel fuel. My wife purchased 23.45 gallons of diesel fuel. The tank size on this Tahoe is a 24 gallon tank. We had burned half of this fuel before the vehicle broke down. We also verified that no one else had complained about the fuel from the store. Dealership said it needed a new engine. We had it towed to another dealership for a second opinion, but they couldn't verify what happened because the 1st dealership had cleaned out the fuel system. I called GM but they won't help because they are going off what the 1st dealership claimed. Vehicle is still under power train warranty, but they won't fix it. This vehicle left us stranded on the side of the road. Insurance was called and a representative did go and look at the Tahoe. He called back and said that the issue does not fall within our policy.
Additional Notes:
Vehicle broke down on 12/1/2024. Had it towed to the nearest dealership. Dealership claimed that gasoline was pumped into the tank. We knew that wasn't the case. I called the store we last used for fuel and spoke to the manager. She was able to pull my wife up on surveillance and verified that she pumped diesel fuel from a "diesel fuel only" pump on 11/21/24. We also verified that the fuel in the holding tank at the store was actual diesel fuel. My wife purchased 23.45 gallons of diesel fuel. The tank size on this Tahoe is a 24 gallon tank. We had burned half of this fuel before the vehicle broke down. We also verified that no one else had complained about the fuel from the store. Dealership said it needed a new engine. We had it towed to another dealership for a second opinion, but they couldn't verify what happened because the 1st dealership had cleaned out the fuel system. I called GM but they won't help because they are going off what the 1st dealership claimed. Vehicle is still under power train warranty, but they won't fix it. This vehicle left us stranded on the side of the road. Insurance was called and a representative did go and look at the Tahoe. He called back and said that the issue does not fall within our policy.
Mfg Campaign: 11648704
Recall Date: Mar 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Traveling down the highway at 65 MPH the engine/transmission started bucking and you could hear the rear wheel lock up. The vehicle then would not shift and reduced the speed to 55MPH. Check engine light came on. Chevrolet is telling me the valve body needs to be replaced but keep driving it because it is on national backorder. After doing some research GM is hiding the issue and keeps installing faulty valve bodies. The GM fix is that they programmed the transmission to reduce speed when it notices excessive wear. GM is not standing behind the issue as it has been like pulling teeth to get a loaner vehicle.
Corrective Action:
Traveling down the highway at 65 MPH the engine/transmission started bucking and you could hear the rear wheel lock up. The vehicle then would not shift and reduced the speed to 55MPH. Check engine light came on. Chevrolet is telling me the valve body needs to be replaced but keep driving it because it is on national backorder. After doing some research GM is hiding the issue and keeps installing faulty valve bodies. The GM fix is that they programmed the transmission to reduce speed when it notices excessive wear. GM is not standing behind the issue as it has been like pulling teeth to get a loaner vehicle.
Additional Notes:
Traveling down the highway at 65 MPH the engine/transmission started bucking and you could hear the rear wheel lock up. The vehicle then would not shift and reduced the speed to 55MPH. Check engine light came on. Chevrolet is telling me the valve body needs to be replaced but keep driving it because it is on national backorder. After doing some research GM is hiding the issue and keeps installing faulty valve bodies. The GM fix is that they programmed the transmission to reduce speed when it notices excessive wear. GM is not standing behind the issue as it has been like pulling teeth to get a loaner vehicle.
Mfg Campaign: 11648821
Recall Date: Mar 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Traveling down the highway at 65 MPH the engine/transmission started bucking and you could hear the rear wheel lock up. The vehicle then would not shift and reduced the speed to 55MPH. Check engine light came on. Chevrolet is telling me the valve body needs to be replaced but keep driving it because it is on national backorder. After doing some research GM is hiding the issue and keeps installing faulty valve bodies. The GM fix is that they programmed the transmission to reduce speed when it notices excessive wear. GM is not standing behind the issue as it has been like pulling teeth to get a loaner vehicle.
Corrective Action:
Traveling down the highway at 65 MPH the engine/transmission started bucking and you could hear the rear wheel lock up. The vehicle then would not shift and reduced the speed to 55MPH. Check engine light came on. Chevrolet is telling me the valve body needs to be replaced but keep driving it because it is on national backorder. After doing some research GM is hiding the issue and keeps installing faulty valve bodies. The GM fix is that they programmed the transmission to reduce speed when it notices excessive wear. GM is not standing behind the issue as it has been like pulling teeth to get a loaner vehicle.
Additional Notes:
Traveling down the highway at 65 MPH the engine/transmission started bucking and you could hear the rear wheel lock up. The vehicle then would not shift and reduced the speed to 55MPH. Check engine light came on. Chevrolet is telling me the valve body needs to be replaced but keep driving it because it is on national backorder. After doing some research GM is hiding the issue and keeps installing faulty valve bodies. The GM fix is that they programmed the transmission to reduce speed when it notices excessive wear. GM is not standing behind the issue as it has been like pulling teeth to get a loaner vehicle.
Mfg Campaign: 11648821
Recall Date: Mar 17, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
First the front collision warning systems kept coming on and off. Then the engine died on the highway and I had to restart. I drove a little further and it died again and would not restart. I had it towed to the dealer and they are telling me the engine has seized and needs to be replaced. I have 40,000 mile and the car is 2 years old. It was very dangerous to have the car die twice while at speed on the highway.
Corrective Action:
First the front collision warning systems kept coming on and off. Then the engine died on the highway and I had to restart. I drove a little further and it died again and would not restart. I had it towed to the dealer and they are telling me the engine has seized and needs to be replaced. I have 40,000 mile and the car is 2 years old. It was very dangerous to have the car die twice while at speed on the highway.
Additional Notes:
First the front collision warning systems kept coming on and off. Then the engine died on the highway and I had to restart. I drove a little further and it died again and would not restart. I had it towed to the dealer and they are telling me the engine has seized and needs to be replaced. I have 40,000 mile and the car is 2 years old. It was very dangerous to have the car die twice while at speed on the highway.
Mfg Campaign: 11647938
Recall Date: Mar 12, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
First the front collision warning systems kept coming on and off. Then the engine died on the highway and I had to restart. I drove a little further and it died again and would not restart. I had it towed to the dealer and they are telling me the engine has seized and needs to be replaced. I have 40,000 mile and the car is 2 years old. It was very dangerous to have the car die twice while at speed on the highway.
Corrective Action:
First the front collision warning systems kept coming on and off. Then the engine died on the highway and I had to restart. I drove a little further and it died again and would not restart. I had it towed to the dealer and they are telling me the engine has seized and needs to be replaced. I have 40,000 mile and the car is 2 years old. It was very dangerous to have the car die twice while at speed on the highway.
Additional Notes:
First the front collision warning systems kept coming on and off. Then the engine died on the highway and I had to restart. I drove a little further and it died again and would not restart. I had it towed to the dealer and they are telling me the engine has seized and needs to be replaced. I have 40,000 mile and the car is 2 years old. It was very dangerous to have the car die twice while at speed on the highway.
Mfg Campaign: 11647938
Recall Date: Mar 12, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Repeated issues with the infotainment system had to be replaced 3 times to date. The motor blew at 49,000 miles 3 weeks ago. The replacement motor is on back order and it is very difficult to get a loaner vehicle, not to mention having to make a payment on the vehicle that I don’t have to use.
Corrective Action:
Repeated issues with the infotainment system had to be replaced 3 times to date. The motor blew at 49,000 miles 3 weeks ago. The replacement motor is on back order and it is very difficult to get a loaner vehicle, not to mention having to make a payment on the vehicle that I don’t have to use.
Additional Notes:
Repeated issues with the infotainment system had to be replaced 3 times to date. The motor blew at 49,000 miles 3 weeks ago. The replacement motor is on back order and it is very difficult to get a loaner vehicle, not to mention having to make a payment on the vehicle that I don’t have to use.
Mfg Campaign: 11647157
Recall Date: Mar 8, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Repeated issues with the infotainment system had to be replaced 3 times to date. The motor blew at 49,000 miles 3 weeks ago. The replacement motor is on back order and it is very difficult to get a loaner vehicle, not to mention having to make a payment on the vehicle that I don’t have to use.
Corrective Action:
Repeated issues with the infotainment system had to be replaced 3 times to date. The motor blew at 49,000 miles 3 weeks ago. The replacement motor is on back order and it is very difficult to get a loaner vehicle, not to mention having to make a payment on the vehicle that I don’t have to use.
Additional Notes:
Repeated issues with the infotainment system had to be replaced 3 times to date. The motor blew at 49,000 miles 3 weeks ago. The replacement motor is on back order and it is very difficult to get a loaner vehicle, not to mention having to make a payment on the vehicle that I don’t have to use.
Mfg Campaign: 11647157
Recall Date: Mar 8, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Traveling in left lane of [XXX] . Vehicle screen went black and car lost all power. No warning lights. Vehicle towed and inpected by GM dealership and determined that the vehicle needed a new engine. Vehicle maintenance records confirmed proper maintenance was done. Vehicle only 13 months old. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Traveling in left lane of [XXX] . Vehicle screen went black and car lost all power. No warning lights. Vehicle towed and inpected by GM dealership and determined that the vehicle needed a new engine. Vehicle maintenance records confirmed proper maintenance was done. Vehicle only 13 months old. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Traveling in left lane of [XXX] . Vehicle screen went black and car lost all power. No warning lights. Vehicle towed and inpected by GM dealership and determined that the vehicle needed a new engine. Vehicle maintenance records confirmed proper maintenance was done. Vehicle only 13 months old. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11646685
Recall Date: Mar 6, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Chevrolet Tahoe. The contact stated that while driving 15 MPH up an incline, there was an abnormal bumping sound coming from underneath the vehicle. The contact stated that the vehicle hesitated, and the transmission was slipping. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 17,000.
Corrective Action:
The contact owns a 2023 Chevrolet Tahoe. The contact stated that while driving 15 MPH up an incline, there was an abnormal bumping sound coming from underneath the vehicle. The contact stated that the vehicle hesitated, and the transmission was slipping. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 17,000.
Additional Notes:
The contact owns a 2023 Chevrolet Tahoe. The contact stated that while driving 15 MPH up an incline, there was an abnormal bumping sound coming from underneath the vehicle. The contact stated that the vehicle hesitated, and the transmission was slipping. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 17,000.
Mfg Campaign: 11646720
Recall Date: Mar 6, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When we first purchased our 2023 Tahoe the engine was making a tiking noise we took it back and they told us it was because it was brand new time past engine always needs oil when we drive it u have to press gas pedal it also has electrical problems back camera turns on and off . Brake sensors don’t work . I almost had a bad car accident due to the engine that it had stop because it said reduced power while I was on a highway . I lost my son 3 yrs ago in a car wreck . I don’t want no more accidents so please help me figure some out with my Tahoe . I also went to dealership and they directed me to a manager . Manager never help never called back or nothing we bought truck at friendly Chevrolet
Corrective Action:
When we first purchased our 2023 Tahoe the engine was making a tiking noise we took it back and they told us it was because it was brand new time past engine always needs oil when we drive it u have to press gas pedal it also has electrical problems back camera turns on and off . Brake sensors don’t work . I almost had a bad car accident due to the engine that it had stop because it said reduced power while I was on a highway . I lost my son 3 yrs ago in a car wreck . I don’t want no more accidents so please help me figure some out with my Tahoe . I also went to dealership and they directed me to a manager . Manager never help never called back or nothing we bought truck at friendly Chevrolet
Additional Notes:
When we first purchased our 2023 Tahoe the engine was making a tiking noise we took it back and they told us it was because it was brand new time past engine always needs oil when we drive it u have to press gas pedal it also has electrical problems back camera turns on and off . Brake sensors don’t work . I almost had a bad car accident due to the engine that it had stop because it said reduced power while I was on a highway . I lost my son 3 yrs ago in a car wreck . I don’t want no more accidents so please help me figure some out with my Tahoe . I also went to dealership and they directed me to a manager . Manager never help never called back or nothing we bought truck at friendly Chevrolet
Mfg Campaign: 11646401
Recall Date: Mar 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
When we first purchased our 2023 Tahoe the engine was making a tiking noise we took it back and they told us it was because it was brand new time past engine always needs oil when we drive it u have to press gas pedal it also has electrical problems back camera turns on and off . Brake sensors don’t work . I almost had a bad car accident due to the engine that it had stop because it said reduced power while I was on a highway . I lost my son 3 yrs ago in a car wreck . I don’t want no more accidents so please help me figure some out with my Tahoe . I also went to dealership and they directed me to a manager . Manager never help never called back or nothing we bought truck at friendly Chevrolet
Corrective Action:
When we first purchased our 2023 Tahoe the engine was making a tiking noise we took it back and they told us it was because it was brand new time past engine always needs oil when we drive it u have to press gas pedal it also has electrical problems back camera turns on and off . Brake sensors don’t work . I almost had a bad car accident due to the engine that it had stop because it said reduced power while I was on a highway . I lost my son 3 yrs ago in a car wreck . I don’t want no more accidents so please help me figure some out with my Tahoe . I also went to dealership and they directed me to a manager . Manager never help never called back or nothing we bought truck at friendly Chevrolet
Additional Notes:
When we first purchased our 2023 Tahoe the engine was making a tiking noise we took it back and they told us it was because it was brand new time past engine always needs oil when we drive it u have to press gas pedal it also has electrical problems back camera turns on and off . Brake sensors don’t work . I almost had a bad car accident due to the engine that it had stop because it said reduced power while I was on a highway . I lost my son 3 yrs ago in a car wreck . I don’t want no more accidents so please help me figure some out with my Tahoe . I also went to dealership and they directed me to a manager . Manager never help never called back or nothing we bought truck at friendly Chevrolet
Mfg Campaign: 11646401
Recall Date: Mar 5, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When we first purchased our 2023 Tahoe the engine was making a tiking noise we took it back and they told us it was because it was brand new time past engine always needs oil when we drive it u have to press gas pedal it also has electrical problems back camera turns on and off . Brake sensors don’t work . I almost had a bad car accident due to the engine that it had stop because it said reduced power while I was on a highway . I lost my son 3 yrs ago in a car wreck . I don’t want no more accidents so please help me figure some out with my Tahoe . I also went to dealership and they directed me to a manager . Manager never help never called back or nothing we bought truck at friendly Chevrolet
Corrective Action:
When we first purchased our 2023 Tahoe the engine was making a tiking noise we took it back and they told us it was because it was brand new time past engine always needs oil when we drive it u have to press gas pedal it also has electrical problems back camera turns on and off . Brake sensors don’t work . I almost had a bad car accident due to the engine that it had stop because it said reduced power while I was on a highway . I lost my son 3 yrs ago in a car wreck . I don’t want no more accidents so please help me figure some out with my Tahoe . I also went to dealership and they directed me to a manager . Manager never help never called back or nothing we bought truck at friendly Chevrolet
Additional Notes:
When we first purchased our 2023 Tahoe the engine was making a tiking noise we took it back and they told us it was because it was brand new time past engine always needs oil when we drive it u have to press gas pedal it also has electrical problems back camera turns on and off . Brake sensors don’t work . I almost had a bad car accident due to the engine that it had stop because it said reduced power while I was on a highway . I lost my son 3 yrs ago in a car wreck . I don’t want no more accidents so please help me figure some out with my Tahoe . I also went to dealership and they directed me to a manager . Manager never help never called back or nothing we bought truck at friendly Chevrolet
Mfg Campaign: 11646401
Recall Date: Mar 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving my 2023 Tahoe on the interstate, in the far left lane. I had my wife and 2 kids in the car. Suddenly I noticed the air turned off and the dashboard screen went blank. I noticed that the car was now in neutral and the accelerator was not providing any response. I put on my hazards and started to merge across 7 lanes of highway without using brakes because we were going up a hill. We lost momentum in the second to last lane and could not move. The Tahoe then switched to park and the electrical system kept shutting off and rebooting. This also resulted in the hazard lights turning off for brief moments in time, so it was not effectively alerting other travelers of our dysfunction. (This repeated for the next 30 minutes until the battery died.) During that 30 minutes we were stuck in the lane with traffic buzzing around both sides of us honking and people screaming at us. My wife and 2 young children were upset and crying from the commotion. Poluce and emergency response team arrived, flagged traffic and drug the vehicle off the road.car was stuck in Park, with no ability to move to neutral. So tire rubber was smeared across the last 2 lanes and into the right shoulder. Later a tow truck arrived and hauled to dealership. The car had ~11,000 miles and bought the vehicle 2 months ago. This should not happen with new cars.
Corrective Action:
I was driving my 2023 Tahoe on the interstate, in the far left lane. I had my wife and 2 kids in the car. Suddenly I noticed the air turned off and the dashboard screen went blank. I noticed that the car was now in neutral and the accelerator was not providing any response. I put on my hazards and started to merge across 7 lanes of highway without using brakes because we were going up a hill. We lost momentum in the second to last lane and could not move. The Tahoe then switched to park and the electrical system kept shutting off and rebooting. This also resulted in the hazard lights turning off for brief moments in time, so it was not effectively alerting other travelers of our dysfunction. (This repeated for the next 30 minutes until the battery died.) During that 30 minutes we were stuck in the lane with traffic buzzing around both sides of us honking and people screaming at us. My wife and 2 young children were upset and crying from the commotion. Poluce and emergency response team arrived, flagged traffic and drug the vehicle off the road.car was stuck in Park, with no ability to move to neutral. So tire rubber was smeared across the last 2 lanes and into the right shoulder. Later a tow truck arrived and hauled to dealership. The car had ~11,000 miles and bought the vehicle 2 months ago. This should not happen with new cars.
Additional Notes:
I was driving my 2023 Tahoe on the interstate, in the far left lane. I had my wife and 2 kids in the car. Suddenly I noticed the air turned off and the dashboard screen went blank. I noticed that the car was now in neutral and the accelerator was not providing any response. I put on my hazards and started to merge across 7 lanes of highway without using brakes because we were going up a hill. We lost momentum in the second to last lane and could not move. The Tahoe then switched to park and the electrical system kept shutting off and rebooting. This also resulted in the hazard lights turning off for brief moments in time, so it was not effectively alerting other travelers of our dysfunction. (This repeated for the next 30 minutes until the battery died.) During that 30 minutes we were stuck in the lane with traffic buzzing around both sides of us honking and people screaming at us. My wife and 2 young children were upset and crying from the commotion. Poluce and emergency response team arrived, flagged traffic and drug the vehicle off the road.car was stuck in Park, with no ability to move to neutral. So tire rubber was smeared across the last 2 lanes and into the right shoulder. Later a tow truck arrived and hauled to dealership. The car had ~11,000 miles and bought the vehicle 2 months ago. This should not happen with new cars.
Mfg Campaign: 11646633
Recall Date: Mar 5, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving my 2023 Tahoe on the interstate, in the far left lane. I had my wife and 2 kids in the car. Suddenly I noticed the air turned off and the dashboard screen went blank. I noticed that the car was now in neutral and the accelerator was not providing any response. I put on my hazards and started to merge across 7 lanes of highway without using brakes because we were going up a hill. We lost momentum in the second to last lane and could not move. The Tahoe then switched to park and the electrical system kept shutting off and rebooting. This also resulted in the hazard lights turning off for brief moments in time, so it was not effectively alerting other travelers of our dysfunction. (This repeated for the next 30 minutes until the battery died.) During that 30 minutes we were stuck in the lane with traffic buzzing around both sides of us honking and people screaming at us. My wife and 2 young children were upset and crying from the commotion. Poluce and emergency response team arrived, flagged traffic and drug the vehicle off the road.car was stuck in Park, with no ability to move to neutral. So tire rubber was smeared across the last 2 lanes and into the right shoulder. Later a tow truck arrived and hauled to dealership. The car had ~11,000 miles and bought the vehicle 2 months ago. This should not happen with new cars.
Corrective Action:
I was driving my 2023 Tahoe on the interstate, in the far left lane. I had my wife and 2 kids in the car. Suddenly I noticed the air turned off and the dashboard screen went blank. I noticed that the car was now in neutral and the accelerator was not providing any response. I put on my hazards and started to merge across 7 lanes of highway without using brakes because we were going up a hill. We lost momentum in the second to last lane and could not move. The Tahoe then switched to park and the electrical system kept shutting off and rebooting. This also resulted in the hazard lights turning off for brief moments in time, so it was not effectively alerting other travelers of our dysfunction. (This repeated for the next 30 minutes until the battery died.) During that 30 minutes we were stuck in the lane with traffic buzzing around both sides of us honking and people screaming at us. My wife and 2 young children were upset and crying from the commotion. Poluce and emergency response team arrived, flagged traffic and drug the vehicle off the road.car was stuck in Park, with no ability to move to neutral. So tire rubber was smeared across the last 2 lanes and into the right shoulder. Later a tow truck arrived and hauled to dealership. The car had ~11,000 miles and bought the vehicle 2 months ago. This should not happen with new cars.
Additional Notes:
I was driving my 2023 Tahoe on the interstate, in the far left lane. I had my wife and 2 kids in the car. Suddenly I noticed the air turned off and the dashboard screen went blank. I noticed that the car was now in neutral and the accelerator was not providing any response. I put on my hazards and started to merge across 7 lanes of highway without using brakes because we were going up a hill. We lost momentum in the second to last lane and could not move. The Tahoe then switched to park and the electrical system kept shutting off and rebooting. This also resulted in the hazard lights turning off for brief moments in time, so it was not effectively alerting other travelers of our dysfunction. (This repeated for the next 30 minutes until the battery died.) During that 30 minutes we were stuck in the lane with traffic buzzing around both sides of us honking and people screaming at us. My wife and 2 young children were upset and crying from the commotion. Poluce and emergency response team arrived, flagged traffic and drug the vehicle off the road.car was stuck in Park, with no ability to move to neutral. So tire rubber was smeared across the last 2 lanes and into the right shoulder. Later a tow truck arrived and hauled to dealership. The car had ~11,000 miles and bought the vehicle 2 months ago. This should not happen with new cars.
Mfg Campaign: 11646633
Recall Date: Mar 5, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury