Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232415910
Recall Date: Sep 20, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
172 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine, (6.2 liter V8), quit without warning at highway speed, nearly causing head-on collision. Engine wouldn't re-start and needed to be towed to dealership on flatbed truck. Vehicle also wouldn't shift into neutral requiring it to be dragged onto flatbed. Chevy dealer states new engines are on backorder with no expected repair date.
Corrective Action:
Engine, (6.2 liter V8), quit without warning at highway speed, nearly causing head-on collision. Engine wouldn't re-start and needed to be towed to dealership on flatbed truck. Vehicle also wouldn't shift into neutral requiring it to be dragged onto flatbed. Chevy dealer states new engines are on backorder with no expected repair date.
Additional Notes:
Engine, (6.2 liter V8), quit without warning at highway speed, nearly causing head-on collision. Engine wouldn't re-start and needed to be towed to dealership on flatbed truck. Vehicle also wouldn't shift into neutral requiring it to be dragged onto flatbed. Chevy dealer states new engines are on backorder with no expected repair date.
Mfg Campaign: 11646225
Recall Date: Mar 4, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving in the fast lane and all of a sudden my car went into neutral. Thankfully, my children were not in the car and I was able to merge over safely to the side of the freeway. after as I barely pulled off the car completely shut off. I tried to turn back on several times but would not start back up. I had my Tahoe towed to the dealership, and they told me the engine seized up and was a failed engine. Dealership ended up ordering another engine and it was missing some sort of plug that failed and had to replace again!
Corrective Action:
I was driving in the fast lane and all of a sudden my car went into neutral. Thankfully, my children were not in the car and I was able to merge over safely to the side of the freeway. after as I barely pulled off the car completely shut off. I tried to turn back on several times but would not start back up. I had my Tahoe towed to the dealership, and they told me the engine seized up and was a failed engine. Dealership ended up ordering another engine and it was missing some sort of plug that failed and had to replace again!
Additional Notes:
I was driving in the fast lane and all of a sudden my car went into neutral. Thankfully, my children were not in the car and I was able to merge over safely to the side of the freeway. after as I barely pulled off the car completely shut off. I tried to turn back on several times but would not start back up. I had my Tahoe towed to the dealership, and they told me the engine seized up and was a failed engine. Dealership ended up ordering another engine and it was missing some sort of plug that failed and had to replace again!
Mfg Campaign: 11646061
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While slowing for a red light my vehicle shut off, completely powered off. I had to press the ignition start button to turn it back on. I pulled to the side of the road, then two messages flashed on the dash screen, Service Transmission and Service Brake Assist. I called and scheduled a vehicle service at a local Chevrolet service center. After the service center evaluated my vehicle (in their possession for 72 hours) they stated there were no diagnostic findings and they could not replicate the issue. A vehicle randomly shutting off with no identifiable or repairable issue is a public safety concern.
Corrective Action:
While slowing for a red light my vehicle shut off, completely powered off. I had to press the ignition start button to turn it back on. I pulled to the side of the road, then two messages flashed on the dash screen, Service Transmission and Service Brake Assist. I called and scheduled a vehicle service at a local Chevrolet service center. After the service center evaluated my vehicle (in their possession for 72 hours) they stated there were no diagnostic findings and they could not replicate the issue. A vehicle randomly shutting off with no identifiable or repairable issue is a public safety concern.
Additional Notes:
While slowing for a red light my vehicle shut off, completely powered off. I had to press the ignition start button to turn it back on. I pulled to the side of the road, then two messages flashed on the dash screen, Service Transmission and Service Brake Assist. I called and scheduled a vehicle service at a local Chevrolet service center. After the service center evaluated my vehicle (in their possession for 72 hours) they stated there were no diagnostic findings and they could not replicate the issue. A vehicle randomly shutting off with no identifiable or repairable issue is a public safety concern.
Mfg Campaign: 11646080
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While slowing for a red light my vehicle shut off, completely powered off. I had to press the ignition start button to turn it back on. I pulled to the side of the road, then two messages flashed on the dash screen, Service Transmission and Service Brake Assist. I called and scheduled a vehicle service at a local Chevrolet service center. After the service center evaluated my vehicle (in their possession for 72 hours) they stated there were no diagnostic findings and they could not replicate the issue. A vehicle randomly shutting off with no identifiable or repairable issue is a public safety concern.
Corrective Action:
While slowing for a red light my vehicle shut off, completely powered off. I had to press the ignition start button to turn it back on. I pulled to the side of the road, then two messages flashed on the dash screen, Service Transmission and Service Brake Assist. I called and scheduled a vehicle service at a local Chevrolet service center. After the service center evaluated my vehicle (in their possession for 72 hours) they stated there were no diagnostic findings and they could not replicate the issue. A vehicle randomly shutting off with no identifiable or repairable issue is a public safety concern.
Additional Notes:
While slowing for a red light my vehicle shut off, completely powered off. I had to press the ignition start button to turn it back on. I pulled to the side of the road, then two messages flashed on the dash screen, Service Transmission and Service Brake Assist. I called and scheduled a vehicle service at a local Chevrolet service center. After the service center evaluated my vehicle (in their possession for 72 hours) they stated there were no diagnostic findings and they could not replicate the issue. A vehicle randomly shutting off with no identifiable or repairable issue is a public safety concern.
Mfg Campaign: 11646080
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Chevrolet Tahoe. The contact stated that while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact was able to coast over to the side of the road. No warning lights were illuminated prior to the failure; however, the check engine warning light illuminated after the failure and remained illuminated. The contact attempted to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 49,566.
Corrective Action:
The contact owns a 2023 Chevrolet Tahoe. The contact stated that while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact was able to coast over to the side of the road. No warning lights were illuminated prior to the failure; however, the check engine warning light illuminated after the failure and remained illuminated. The contact attempted to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 49,566.
Additional Notes:
The contact owns a 2023 Chevrolet Tahoe. The contact stated that while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact was able to coast over to the side of the road. No warning lights were illuminated prior to the failure; however, the check engine warning light illuminated after the failure and remained illuminated. The contact attempted to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 49,566.
Mfg Campaign: 11645061
Recall Date: Feb 26, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Chevrolet Tahoe. The contact stated while driving 70 MPH, the vehicle lost motive power. The contact attempted to restart the vehicle; however, the vehicle failed to start. Additionally, the contact stated that the failure had occurred on a busy highway. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 28,000.
Corrective Action:
The contact owns a 2023 Chevrolet Tahoe. The contact stated while driving 70 MPH, the vehicle lost motive power. The contact attempted to restart the vehicle; however, the vehicle failed to start. Additionally, the contact stated that the failure had occurred on a busy highway. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 28,000.
Additional Notes:
The contact owns a 2023 Chevrolet Tahoe. The contact stated while driving 70 MPH, the vehicle lost motive power. The contact attempted to restart the vehicle; however, the vehicle failed to start. Additionally, the contact stated that the failure had occurred on a busy highway. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 28,000.
Mfg Campaign: 11644497
Recall Date: Feb 24, 2025
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
To whom it may concern, I had purchased Tahoe 2023 few months back . It’s my first suv through carvana, I’m very disappointed since I had the suv. From first day it start giving me issue I even got few things fixed under warranty. But as soon the warranty expired the suv had transmession issue . Looks like who ever carvana got this suv from has issue with it . I believe carvana has not throughly checked the suv . it’s really disappointing. Now my suv is at dealer and already need to replace some part in transmission. And the worse part is they don’t even have parts available from GMC . Now I’m stuck with repair cost and have no car to drive because they can’t give me eta on parts . I need someone to contact me and please try to help me out with this matter . I’m gone attach repair invoice . As well Either maybe I can give suv back and get another one or help me out with the issue . Thanks Please contact me 2023 Tahoe premium GM don’t have part available looks like it’s going on issue Email form Gm We are following up in regards to your 2023 Chevrolet Tahoe, case number [XXX] Ciocca Chevrolet Of Princeton ordered a valve body for your vehicle. As of right now we do not have an ETA on when the part will be shipped to your dealership. Should you have additional questions or concerns, you may respond directly to this email for the fastest response. We can also be reached through social media channels such as Facebook and Twitter. Otherwise, please wait for us to contact you via phone or email about your Service Request. Again, we appreciate and thank you for your continued patience and understanding. Thank You, Natasha on behalf of Sarah Chevrolet Customer Assistance Phone Number: 1-866-790-5600 executiveresolution@varvana.com INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
To whom it may concern, I had purchased Tahoe 2023 few months back . It’s my first suv through carvana, I’m very disappointed since I had the suv. From first day it start giving me issue I even got few things fixed under warranty. But as soon the warranty expired the suv had transmession issue . Looks like who ever carvana got this suv from has issue with it . I believe carvana has not throughly checked the suv . it’s really disappointing. Now my suv is at dealer and already need to replace some part in transmission. And the worse part is they don’t even have parts available from GMC . Now I’m stuck with repair cost and have no car to drive because they can’t give me eta on parts . I need someone to contact me and please try to help me out with this matter . I’m gone attach repair invoice . As well Either maybe I can give suv back and get another one or help me out with the issue . Thanks Please contact me 2023 Tahoe premium GM don’t have part available looks like it’s going on issue Email form Gm We are following up in regards to your 2023 Chevrolet Tahoe, case number [XXX] Ciocca Chevrolet Of Princeton ordered a valve body for your vehicle. As of right now we do not have an ETA on when the part will be shipped to your dealership. Should you have additional questions or concerns, you may respond directly to this email for the fastest response. We can also be reached through social media channels such as Facebook and Twitter. Otherwise, please wait for us to contact you via phone or email about your Service Request. Again, we appreciate and thank you for your continued patience and understanding. Thank You, Natasha on behalf of Sarah Chevrolet Customer Assistance Phone Number: 1-866-790-5600 executiveresolution@varvana.com INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
To whom it may concern, I had purchased Tahoe 2023 few months back . It’s my first suv through carvana, I’m very disappointed since I had the suv. From first day it start giving me issue I even got few things fixed under warranty. But as soon the warranty expired the suv had transmession issue . Looks like who ever carvana got this suv from has issue with it . I believe carvana has not throughly checked the suv . it’s really disappointing. Now my suv is at dealer and already need to replace some part in transmission. And the worse part is they don’t even have parts available from GMC . Now I’m stuck with repair cost and have no car to drive because they can’t give me eta on parts . I need someone to contact me and please try to help me out with this matter . I’m gone attach repair invoice . As well Either maybe I can give suv back and get another one or help me out with the issue . Thanks Please contact me 2023 Tahoe premium GM don’t have part available looks like it’s going on issue Email form Gm We are following up in regards to your 2023 Chevrolet Tahoe, case number [XXX] Ciocca Chevrolet Of Princeton ordered a valve body for your vehicle. As of right now we do not have an ETA on when the part will be shipped to your dealership. Should you have additional questions or concerns, you may respond directly to this email for the fastest response. We can also be reached through social media channels such as Facebook and Twitter. Otherwise, please wait for us to contact you via phone or email about your Service Request. Again, we appreciate and thank you for your continued patience and understanding. Thank You, Natasha on behalf of Sarah Chevrolet Customer Assistance Phone Number: 1-866-790-5600 executiveresolution@varvana.com INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11644095
Recall Date: Feb 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Our engine (v8 6.2 liter) failed with out warning while my wife was driving. She said that while driving all of a sudden the dash started flashing telling her to restart the engine. The car just started shutting down. She had to immediately pull off into the median and barely made it out of the fast lane when the car stopped. She was so close to the fast lane that there wasn’t enough room for a person to stand without being hit. We had our Tahoe towed to the closest dealer thinking maybe it was an alternator. The dealer confirmed it was a failed engine and that our vehicle is the third vehicle on their lot with the same failed engine. All of the failed engine vehicles have right at 40 k miles plus or minus 1k miles. The only problem that we had noticed before the failure, happened that morning when I took the Tahoe to fuel up for my wife prior to her leaving. I noticed the engine cranked slow for a second before it started. I thought maybe the battery is just getting weak and that as she drove it that day, it would charge the battery. The exact failure as I understand it from the technician is “ the 5th cylinder failed in the lower half of the engine.” Apparently this is failing because the bearings weren’t properly seated during manufacturing.
Corrective Action:
Our engine (v8 6.2 liter) failed with out warning while my wife was driving. She said that while driving all of a sudden the dash started flashing telling her to restart the engine. The car just started shutting down. She had to immediately pull off into the median and barely made it out of the fast lane when the car stopped. She was so close to the fast lane that there wasn’t enough room for a person to stand without being hit. We had our Tahoe towed to the closest dealer thinking maybe it was an alternator. The dealer confirmed it was a failed engine and that our vehicle is the third vehicle on their lot with the same failed engine. All of the failed engine vehicles have right at 40 k miles plus or minus 1k miles. The only problem that we had noticed before the failure, happened that morning when I took the Tahoe to fuel up for my wife prior to her leaving. I noticed the engine cranked slow for a second before it started. I thought maybe the battery is just getting weak and that as she drove it that day, it would charge the battery. The exact failure as I understand it from the technician is “ the 5th cylinder failed in the lower half of the engine.” Apparently this is failing because the bearings weren’t properly seated during manufacturing.
Additional Notes:
Our engine (v8 6.2 liter) failed with out warning while my wife was driving. She said that while driving all of a sudden the dash started flashing telling her to restart the engine. The car just started shutting down. She had to immediately pull off into the median and barely made it out of the fast lane when the car stopped. She was so close to the fast lane that there wasn’t enough room for a person to stand without being hit. We had our Tahoe towed to the closest dealer thinking maybe it was an alternator. The dealer confirmed it was a failed engine and that our vehicle is the third vehicle on their lot with the same failed engine. All of the failed engine vehicles have right at 40 k miles plus or minus 1k miles. The only problem that we had noticed before the failure, happened that morning when I took the Tahoe to fuel up for my wife prior to her leaving. I noticed the engine cranked slow for a second before it started. I thought maybe the battery is just getting weak and that as she drove it that day, it would charge the battery. The exact failure as I understand it from the technician is “ the 5th cylinder failed in the lower half of the engine.” Apparently this is failing because the bearings weren’t properly seated during manufacturing.
Mfg Campaign: 11643815
Recall Date: Feb 19, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I went to reverse and my brakes didn’t work, the error then came on dash “break system failure max speed 43 mph” I then had to drift into a parking lot to wait for my car to stop. Car dealership said they can’t find anything wrong, I have images showing the error
Corrective Action:
I went to reverse and my brakes didn’t work, the error then came on dash “break system failure max speed 43 mph” I then had to drift into a parking lot to wait for my car to stop. Car dealership said they can’t find anything wrong, I have images showing the error
Additional Notes:
I went to reverse and my brakes didn’t work, the error then came on dash “break system failure max speed 43 mph” I then had to drift into a parking lot to wait for my car to stop. Car dealership said they can’t find anything wrong, I have images showing the error
Mfg Campaign: 11643517
Recall Date: Feb 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The vehicle shut off on the expressway causing a very dangerous situation. After several attempts it would not start again. I had to have the vehicle towed to the dealer and they advised me the engine has seized up. Most likely they told me the engine blew and will need replacing.
Corrective Action:
The vehicle shut off on the expressway causing a very dangerous situation. After several attempts it would not start again. I had to have the vehicle towed to the dealer and they advised me the engine has seized up. Most likely they told me the engine blew and will need replacing.
Additional Notes:
The vehicle shut off on the expressway causing a very dangerous situation. After several attempts it would not start again. I had to have the vehicle towed to the dealer and they advised me the engine has seized up. Most likely they told me the engine blew and will need replacing.
Mfg Campaign: 11643099
Recall Date: Feb 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On Sunday January 12, I was driving the vehicle on the highway with my cruise control on. The engine started missing the speed dropped a bit as the cruise control would not hold the speed. A mile or so later the vehicle engine started knocking with a metallic sound. I pulled over at the next exit and stopped at a store to look at the engine. There was nothing loose and a deep metallic knocking coming from the engine block, so I shut off the vehicle and called OnStar. At no time did any warning lights or other indicators come on. The gauges were normal. They/OnStar indicated I should not drive the vehicle, and they will tow to nearest Chevy Dealer for service and give me a $50 credit to take a Lyft to local airport to get a rental car. I was almost 4 hours away from home as I was travelling. After a week of turmoil with the local dealership I was told the vehicle needs a new engine. There is no ETA on the new engine as GM has to build it and has parts shortages. This was 5 weeks ago. I have been driving a rental since and there is still no indicate from the dealership about what happened or why. The vehicle is a 2023 and still under warranty but I am having to pay for the rental and request reimbursement which hasn't happened to date. There is very little information available, and I am in no man's land without a vehicle, so I have an open ended rental situation.
Corrective Action:
On Sunday January 12, I was driving the vehicle on the highway with my cruise control on. The engine started missing the speed dropped a bit as the cruise control would not hold the speed. A mile or so later the vehicle engine started knocking with a metallic sound. I pulled over at the next exit and stopped at a store to look at the engine. There was nothing loose and a deep metallic knocking coming from the engine block, so I shut off the vehicle and called OnStar. At no time did any warning lights or other indicators come on. The gauges were normal. They/OnStar indicated I should not drive the vehicle, and they will tow to nearest Chevy Dealer for service and give me a $50 credit to take a Lyft to local airport to get a rental car. I was almost 4 hours away from home as I was travelling. After a week of turmoil with the local dealership I was told the vehicle needs a new engine. There is no ETA on the new engine as GM has to build it and has parts shortages. This was 5 weeks ago. I have been driving a rental since and there is still no indicate from the dealership about what happened or why. The vehicle is a 2023 and still under warranty but I am having to pay for the rental and request reimbursement which hasn't happened to date. There is very little information available, and I am in no man's land without a vehicle, so I have an open ended rental situation.
Additional Notes:
On Sunday January 12, I was driving the vehicle on the highway with my cruise control on. The engine started missing the speed dropped a bit as the cruise control would not hold the speed. A mile or so later the vehicle engine started knocking with a metallic sound. I pulled over at the next exit and stopped at a store to look at the engine. There was nothing loose and a deep metallic knocking coming from the engine block, so I shut off the vehicle and called OnStar. At no time did any warning lights or other indicators come on. The gauges were normal. They/OnStar indicated I should not drive the vehicle, and they will tow to nearest Chevy Dealer for service and give me a $50 credit to take a Lyft to local airport to get a rental car. I was almost 4 hours away from home as I was travelling. After a week of turmoil with the local dealership I was told the vehicle needs a new engine. There is no ETA on the new engine as GM has to build it and has parts shortages. This was 5 weeks ago. I have been driving a rental since and there is still no indicate from the dealership about what happened or why. The vehicle is a 2023 and still under warranty but I am having to pay for the rental and request reimbursement which hasn't happened to date. There is very little information available, and I am in no man's land without a vehicle, so I have an open ended rental situation.
Mfg Campaign: 11643122
Recall Date: Feb 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving the vehicle, the transmission stopped shifting and the engine shut off. There was no warning.
Corrective Action:
While driving the vehicle, the transmission stopped shifting and the engine shut off. There was no warning.
Additional Notes:
While driving the vehicle, the transmission stopped shifting and the engine shut off. There was no warning.
Mfg Campaign: 11642833
Recall Date: Feb 14, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving the vehicle, the transmission stopped shifting and the engine shut off. There was no warning.
Corrective Action:
While driving the vehicle, the transmission stopped shifting and the engine shut off. There was no warning.
Additional Notes:
While driving the vehicle, the transmission stopped shifting and the engine shut off. There was no warning.
Mfg Campaign: 11642833
Recall Date: Feb 14, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving the vehicle, the transmission stopped shifting and the engine shut off. There was no warning.
Corrective Action:
While driving the vehicle, the transmission stopped shifting and the engine shut off. There was no warning.
Additional Notes:
While driving the vehicle, the transmission stopped shifting and the engine shut off. There was no warning.
Mfg Campaign: 11642833
Recall Date: Feb 14, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2023 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 24V674000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving 70 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was unable to coast over to the side of the road. There were no warning lights illuminated. The contact stated that the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.
Corrective Action:
The contact owned a 2023 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 24V674000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving 70 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was unable to coast over to the side of the road. There were no warning lights illuminated. The contact stated that the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.
Additional Notes:
The contact owned a 2023 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 24V674000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving 70 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was unable to coast over to the side of the road. There were no warning lights illuminated. The contact stated that the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 82,000.
Mfg Campaign: 11642469
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Fuel module failure. Tahoe stalled while on highway at normal speed of 55 mph. Near miss accident. Very dangerous, could have resulted in injury or fatality. Tahoe had to be towed to Chevy dealer, caused major problems. Tahoe only had 24,000 miles at time of incident.
Corrective Action:
Fuel module failure. Tahoe stalled while on highway at normal speed of 55 mph. Near miss accident. Very dangerous, could have resulted in injury or fatality. Tahoe had to be towed to Chevy dealer, caused major problems. Tahoe only had 24,000 miles at time of incident.
Additional Notes:
Fuel module failure. Tahoe stalled while on highway at normal speed of 55 mph. Near miss accident. Very dangerous, could have resulted in injury or fatality. Tahoe had to be towed to Chevy dealer, caused major problems. Tahoe only had 24,000 miles at time of incident.
Mfg Campaign: 11642484
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
1st incident- Engine had a bad lifter and cam shaft with 46,000miles. When this happened I was going through a railroad crossing, if the failure was bad enough and locked the engine up I would have been stuck on the tracks with my family. This issue could cause the motor to lock up if the lifter or cam shaft had a more serious failure. Dealer confirmed the lifter and cam shaft were bad and replaced. the engine had a vibration 2 weeks before the failure but the dealership could not identify or duplicate the issue. Vehicle was in the shop for 35 days to repair. 2nd incident- Parking brake and brake system locked up and would not release until the vehicle was reset. Scheduled vehicle to be towed in and the brakes locked up again while loading the vehicle to tow. Dealer is still troubleshooting the issue after 5 days. Errors on screen "Forward Collision System unavailable, Brake system failure 43mph top speed, Service steering column lock, service traction control, Service ESC, Service Brake Pad Monitor" If this happened while on the highway it had the chance to cause a serious wreck.
Corrective Action:
1st incident- Engine had a bad lifter and cam shaft with 46,000miles. When this happened I was going through a railroad crossing, if the failure was bad enough and locked the engine up I would have been stuck on the tracks with my family. This issue could cause the motor to lock up if the lifter or cam shaft had a more serious failure. Dealer confirmed the lifter and cam shaft were bad and replaced. the engine had a vibration 2 weeks before the failure but the dealership could not identify or duplicate the issue. Vehicle was in the shop for 35 days to repair. 2nd incident- Parking brake and brake system locked up and would not release until the vehicle was reset. Scheduled vehicle to be towed in and the brakes locked up again while loading the vehicle to tow. Dealer is still troubleshooting the issue after 5 days. Errors on screen "Forward Collision System unavailable, Brake system failure 43mph top speed, Service steering column lock, service traction control, Service ESC, Service Brake Pad Monitor" If this happened while on the highway it had the chance to cause a serious wreck.
Additional Notes:
1st incident- Engine had a bad lifter and cam shaft with 46,000miles. When this happened I was going through a railroad crossing, if the failure was bad enough and locked the engine up I would have been stuck on the tracks with my family. This issue could cause the motor to lock up if the lifter or cam shaft had a more serious failure. Dealer confirmed the lifter and cam shaft were bad and replaced. the engine had a vibration 2 weeks before the failure but the dealership could not identify or duplicate the issue. Vehicle was in the shop for 35 days to repair. 2nd incident- Parking brake and brake system locked up and would not release until the vehicle was reset. Scheduled vehicle to be towed in and the brakes locked up again while loading the vehicle to tow. Dealer is still troubleshooting the issue after 5 days. Errors on screen "Forward Collision System unavailable, Brake system failure 43mph top speed, Service steering column lock, service traction control, Service ESC, Service Brake Pad Monitor" If this happened while on the highway it had the chance to cause a serious wreck.
Mfg Campaign: 11640416
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
1st incident- Engine had a bad lifter and cam shaft with 46,000miles. When this happened I was going through a railroad crossing, if the failure was bad enough and locked the engine up I would have been stuck on the tracks with my family. This issue could cause the motor to lock up if the lifter or cam shaft had a more serious failure. Dealer confirmed the lifter and cam shaft were bad and replaced. the engine had a vibration 2 weeks before the failure but the dealership could not identify or duplicate the issue. Vehicle was in the shop for 35 days to repair. 2nd incident- Parking brake and brake system locked up and would not release until the vehicle was reset. Scheduled vehicle to be towed in and the brakes locked up again while loading the vehicle to tow. Dealer is still troubleshooting the issue after 5 days. Errors on screen "Forward Collision System unavailable, Brake system failure 43mph top speed, Service steering column lock, service traction control, Service ESC, Service Brake Pad Monitor" If this happened while on the highway it had the chance to cause a serious wreck.
Corrective Action:
1st incident- Engine had a bad lifter and cam shaft with 46,000miles. When this happened I was going through a railroad crossing, if the failure was bad enough and locked the engine up I would have been stuck on the tracks with my family. This issue could cause the motor to lock up if the lifter or cam shaft had a more serious failure. Dealer confirmed the lifter and cam shaft were bad and replaced. the engine had a vibration 2 weeks before the failure but the dealership could not identify or duplicate the issue. Vehicle was in the shop for 35 days to repair. 2nd incident- Parking brake and brake system locked up and would not release until the vehicle was reset. Scheduled vehicle to be towed in and the brakes locked up again while loading the vehicle to tow. Dealer is still troubleshooting the issue after 5 days. Errors on screen "Forward Collision System unavailable, Brake system failure 43mph top speed, Service steering column lock, service traction control, Service ESC, Service Brake Pad Monitor" If this happened while on the highway it had the chance to cause a serious wreck.
Additional Notes:
1st incident- Engine had a bad lifter and cam shaft with 46,000miles. When this happened I was going through a railroad crossing, if the failure was bad enough and locked the engine up I would have been stuck on the tracks with my family. This issue could cause the motor to lock up if the lifter or cam shaft had a more serious failure. Dealer confirmed the lifter and cam shaft were bad and replaced. the engine had a vibration 2 weeks before the failure but the dealership could not identify or duplicate the issue. Vehicle was in the shop for 35 days to repair. 2nd incident- Parking brake and brake system locked up and would not release until the vehicle was reset. Scheduled vehicle to be towed in and the brakes locked up again while loading the vehicle to tow. Dealer is still troubleshooting the issue after 5 days. Errors on screen "Forward Collision System unavailable, Brake system failure 43mph top speed, Service steering column lock, service traction control, Service ESC, Service Brake Pad Monitor" If this happened while on the highway it had the chance to cause a serious wreck.
Mfg Campaign: 11640416
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
6.2l engine catastrophic engine failure with appt 17,000 miles on odometer. Kendall Chevrolet of marysville Washington has new engine on back order.
Corrective Action:
6.2l engine catastrophic engine failure with appt 17,000 miles on odometer. Kendall Chevrolet of marysville Washington has new engine on back order.
Additional Notes:
6.2l engine catastrophic engine failure with appt 17,000 miles on odometer. Kendall Chevrolet of marysville Washington has new engine on back order.
Mfg Campaign: 11640537
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
With 63,000 miles the vehicle experienced catastrophic engine failure on a freeway. This resulted in loss of power with no ability to get the vehicle to a safe location. It was determined that the #7 crankshaft bearing was the cause of failure and the compete engine was replaced as a result.
Corrective Action:
With 63,000 miles the vehicle experienced catastrophic engine failure on a freeway. This resulted in loss of power with no ability to get the vehicle to a safe location. It was determined that the #7 crankshaft bearing was the cause of failure and the compete engine was replaced as a result.
Additional Notes:
With 63,000 miles the vehicle experienced catastrophic engine failure on a freeway. This resulted in loss of power with no ability to get the vehicle to a safe location. It was determined that the #7 crankshaft bearing was the cause of failure and the compete engine was replaced as a result.
Mfg Campaign: 11640178
Recall Date: Feb 2, 2025
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