Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U01
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PAC20170728
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Pac-20170525
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S42
Recall Date: Jun 30, 2016
Consumer Complaints
2.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE PLASTIC COVERING ON THE DOOR LATCH WAS TOO THICK. AS A RESULT, THE LATCH WOULD TIGHTEN WHEN AN OBJECT TOUCHED THE LOCK, EVEN AS THE DOOR WAS LOCKED. THE CONTACT STATED THAT A CHILD'S FINGER WAS CRUSHED WHEN THE CHILD TOUCHED THE PLASTIC WHILE THE DOOR WAS LOCKED. IT WAS UNKNOWN IF MEDICAL ATTENTION WAS RECEIVED. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE ISLAND CHRYSLER DODGE JEEP RAM DEALER (1239 HYLAN BLVD, STATEN ISLAND, NY 10305, 718-408-8968) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. HOWEVER, WHEN THE CONTACT PLACED A STRAW ON THE PLASTIC COVERING WHILE THE DOOR WAS LOCKED, THE PLASTIC CRUSHED THE STRAW. THE DEALER KEPT THE VEHICLE FOR FURTHER INVESTIGATION. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,400.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE PLASTIC COVERING ON THE DOOR LATCH WAS TOO THICK. AS A RESULT, THE LATCH WOULD TIGHTEN WHEN AN OBJECT TOUCHED THE LOCK, EVEN AS THE DOOR WAS LOCKED. THE CONTACT STATED THAT A CHILD'S FINGER WAS CRUSHED WHEN THE CHILD TOUCHED THE PLASTIC WHILE THE DOOR WAS LOCKED. IT WAS UNKNOWN IF MEDICAL ATTENTION WAS RECEIVED. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE ISLAND CHRYSLER DODGE JEEP RAM DEALER (1239 HYLAN BLVD, STATEN ISLAND, NY 10305, 718-408-8968) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. HOWEVER, WHEN THE CONTACT PLACED A STRAW ON THE PLASTIC COVERING WHILE THE DOOR WAS LOCKED, THE PLASTIC CRUSHED THE STRAW. THE DEALER KEPT THE VEHICLE FOR FURTHER INVESTIGATION. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,400.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE PLASTIC COVERING ON THE DOOR LATCH WAS TOO THICK. AS A RESULT, THE LATCH WOULD TIGHTEN WHEN AN OBJECT TOUCHED THE LOCK, EVEN AS THE DOOR WAS LOCKED. THE CONTACT STATED THAT A CHILD'S FINGER WAS CRUSHED WHEN THE CHILD TOUCHED THE PLASTIC WHILE THE DOOR WAS LOCKED. IT WAS UNKNOWN IF MEDICAL ATTENTION WAS RECEIVED. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE ISLAND CHRYSLER DODGE JEEP RAM DEALER (1239 HYLAN BLVD, STATEN ISLAND, NY 10305, 718-408-8968) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. HOWEVER, WHEN THE CONTACT PLACED A STRAW ON THE PLASTIC COVERING WHILE THE DOOR WAS LOCKED, THE PLASTIC CRUSHED THE STRAW. THE DEALER KEPT THE VEHICLE FOR FURTHER INVESTIGATION. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,400.
Mfg Campaign: 11101144
Recall Date: Jun 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE EXPERIENCED SPORADIC INCIDENTS WITH MY 2017 CHRYSLER PACIFICA WHERE WHEN BRAKING TO A STOP, THE ENGINE CONTINUES TO RUN AT 1500 OR SO RPM INSTEAD OF IDLING DOWN. IT REQUIRES EXTREMELY HEAVY BRAKE PRESSURE AND PUTTING MY LEFT FOOT ON THE BRAKE SO THAT I CAN TAP THE ACCELERATOR WITH MY RIGHT FOOT. THAT WILL DISENGEGE THE TRANSMISSION AND CAUSE THE ENGINE TO IDLE DOWN. DURING THESE INCIDENTS THE AUTOMATIC ENGINE SHUT-OFF WHEN THE CARE IS BRAKED HAS NOT BEEN DISENGAGED THE DEALER HAS NOT BEEN ABLE TO LOCATE ANY CODES OR DUPICATE THE PROBLEM. IN SUMMARY, IT IS AN ACCIDENT WAITING TO HAPPEN.
Corrective Action:
I HAVE EXPERIENCED SPORADIC INCIDENTS WITH MY 2017 CHRYSLER PACIFICA WHERE WHEN BRAKING TO A STOP, THE ENGINE CONTINUES TO RUN AT 1500 OR SO RPM INSTEAD OF IDLING DOWN. IT REQUIRES EXTREMELY HEAVY BRAKE PRESSURE AND PUTTING MY LEFT FOOT ON THE BRAKE SO THAT I CAN TAP THE ACCELERATOR WITH MY RIGHT FOOT. THAT WILL DISENGEGE THE TRANSMISSION AND CAUSE THE ENGINE TO IDLE DOWN. DURING THESE INCIDENTS THE AUTOMATIC ENGINE SHUT-OFF WHEN THE CARE IS BRAKED HAS NOT BEEN DISENGAGED THE DEALER HAS NOT BEEN ABLE TO LOCATE ANY CODES OR DUPICATE THE PROBLEM. IN SUMMARY, IT IS AN ACCIDENT WAITING TO HAPPEN.
Additional Notes:
I HAVE EXPERIENCED SPORADIC INCIDENTS WITH MY 2017 CHRYSLER PACIFICA WHERE WHEN BRAKING TO A STOP, THE ENGINE CONTINUES TO RUN AT 1500 OR SO RPM INSTEAD OF IDLING DOWN. IT REQUIRES EXTREMELY HEAVY BRAKE PRESSURE AND PUTTING MY LEFT FOOT ON THE BRAKE SO THAT I CAN TAP THE ACCELERATOR WITH MY RIGHT FOOT. THAT WILL DISENGEGE THE TRANSMISSION AND CAUSE THE ENGINE TO IDLE DOWN. DURING THESE INCIDENTS THE AUTOMATIC ENGINE SHUT-OFF WHEN THE CARE IS BRAKED HAS NOT BEEN DISENGAGED THE DEALER HAS NOT BEEN ABLE TO LOCATE ANY CODES OR DUPICATE THE PROBLEM. IN SUMMARY, IT IS AN ACCIDENT WAITING TO HAPPEN.
Mfg Campaign: 11100485
Recall Date: Jun 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE EXPERIENCED SPORADIC INCIDENTS WITH MY 2017 CHRYSLER PACIFICA WHERE WHEN BRAKING TO A STOP, THE ENGINE CONTINUES TO RUN AT 1500 OR SO RPM INSTEAD OF IDLING DOWN. IT REQUIRES EXTREMELY HEAVY BRAKE PRESSURE AND PUTTING MY LEFT FOOT ON THE BRAKE SO THAT I CAN TAP THE ACCELERATOR WITH MY RIGHT FOOT. THAT WILL DISENGEGE THE TRANSMISSION AND CAUSE THE ENGINE TO IDLE DOWN. DURING THESE INCIDENTS THE AUTOMATIC ENGINE SHUT-OFF WHEN THE CARE IS BRAKED HAS NOT BEEN DISENGAGED THE DEALER HAS NOT BEEN ABLE TO LOCATE ANY CODES OR DUPICATE THE PROBLEM. IN SUMMARY, IT IS AN ACCIDENT WAITING TO HAPPEN.
Corrective Action:
I HAVE EXPERIENCED SPORADIC INCIDENTS WITH MY 2017 CHRYSLER PACIFICA WHERE WHEN BRAKING TO A STOP, THE ENGINE CONTINUES TO RUN AT 1500 OR SO RPM INSTEAD OF IDLING DOWN. IT REQUIRES EXTREMELY HEAVY BRAKE PRESSURE AND PUTTING MY LEFT FOOT ON THE BRAKE SO THAT I CAN TAP THE ACCELERATOR WITH MY RIGHT FOOT. THAT WILL DISENGEGE THE TRANSMISSION AND CAUSE THE ENGINE TO IDLE DOWN. DURING THESE INCIDENTS THE AUTOMATIC ENGINE SHUT-OFF WHEN THE CARE IS BRAKED HAS NOT BEEN DISENGAGED THE DEALER HAS NOT BEEN ABLE TO LOCATE ANY CODES OR DUPICATE THE PROBLEM. IN SUMMARY, IT IS AN ACCIDENT WAITING TO HAPPEN.
Additional Notes:
I HAVE EXPERIENCED SPORADIC INCIDENTS WITH MY 2017 CHRYSLER PACIFICA WHERE WHEN BRAKING TO A STOP, THE ENGINE CONTINUES TO RUN AT 1500 OR SO RPM INSTEAD OF IDLING DOWN. IT REQUIRES EXTREMELY HEAVY BRAKE PRESSURE AND PUTTING MY LEFT FOOT ON THE BRAKE SO THAT I CAN TAP THE ACCELERATOR WITH MY RIGHT FOOT. THAT WILL DISENGEGE THE TRANSMISSION AND CAUSE THE ENGINE TO IDLE DOWN. DURING THESE INCIDENTS THE AUTOMATIC ENGINE SHUT-OFF WHEN THE CARE IS BRAKED HAS NOT BEEN DISENGAGED THE DEALER HAS NOT BEEN ABLE TO LOCATE ANY CODES OR DUPICATE THE PROBLEM. IN SUMMARY, IT IS AN ACCIDENT WAITING TO HAPPEN.
Mfg Campaign: 11100485
Recall Date: Jun 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION RESULTING IN MORE THAN $4,000 IN REPAIRS. *LD THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED, BUT COULD NOT DUPLICATE THE FAILURES. *JS
Corrective Action:
2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION RESULTING IN MORE THAN $4,000 IN REPAIRS. *LD THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED, BUT COULD NOT DUPLICATE THE FAILURES. *JS
Additional Notes:
2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION RESULTING IN MORE THAN $4,000 IN REPAIRS. *LD THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED, BUT COULD NOT DUPLICATE THE FAILURES. *JS
Mfg Campaign: 11099709
Recall Date: Jun 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED A 2017 PACIFICA FROM A DEALER. I HAVE HAD THE VAN NOT START TWICE FOR ME AT HOME IN THE DRIVEWAY AND NOW ONCE AT WORK. I HAD JUST SHUT THE VAN OFF AND WENT TO RESTART IT AND IT STALLED TWICE. THE THIRD TIME ALL THE GAUGES AND WENT CRAZY IT WOULDN'T START. I HAVE OWNED THIS VEHICLE FOR 4 MONTHS, IT HAD BEEN IN THE SHOP A TOTAL OF 6 WEEKS , 2 WEEKS EACH OCCURANCE. I WAS JUST INFORMED BY THE DEALERSHIP THAT IT WAS A BATTERY DRAIN AND IT CANNOT BE RECREATED. I AM NOT CONFIDENT IN DRIVING MY NEW VEHICLE ANY DISTANCE IN FEAR THAT I WILL BE STRANDED BECAUSE IT WILL NOT START. SUPER UNHAPPY.
Corrective Action:
I PURCHASED A 2017 PACIFICA FROM A DEALER. I HAVE HAD THE VAN NOT START TWICE FOR ME AT HOME IN THE DRIVEWAY AND NOW ONCE AT WORK. I HAD JUST SHUT THE VAN OFF AND WENT TO RESTART IT AND IT STALLED TWICE. THE THIRD TIME ALL THE GAUGES AND WENT CRAZY IT WOULDN'T START. I HAVE OWNED THIS VEHICLE FOR 4 MONTHS, IT HAD BEEN IN THE SHOP A TOTAL OF 6 WEEKS , 2 WEEKS EACH OCCURANCE. I WAS JUST INFORMED BY THE DEALERSHIP THAT IT WAS A BATTERY DRAIN AND IT CANNOT BE RECREATED. I AM NOT CONFIDENT IN DRIVING MY NEW VEHICLE ANY DISTANCE IN FEAR THAT I WILL BE STRANDED BECAUSE IT WILL NOT START. SUPER UNHAPPY.
Additional Notes:
I PURCHASED A 2017 PACIFICA FROM A DEALER. I HAVE HAD THE VAN NOT START TWICE FOR ME AT HOME IN THE DRIVEWAY AND NOW ONCE AT WORK. I HAD JUST SHUT THE VAN OFF AND WENT TO RESTART IT AND IT STALLED TWICE. THE THIRD TIME ALL THE GAUGES AND WENT CRAZY IT WOULDN'T START. I HAVE OWNED THIS VEHICLE FOR 4 MONTHS, IT HAD BEEN IN THE SHOP A TOTAL OF 6 WEEKS , 2 WEEKS EACH OCCURANCE. I WAS JUST INFORMED BY THE DEALERSHIP THAT IT WAS A BATTERY DRAIN AND IT CANNOT BE RECREATED. I AM NOT CONFIDENT IN DRIVING MY NEW VEHICLE ANY DISTANCE IN FEAR THAT I WILL BE STRANDED BECAUSE IT WILL NOT START. SUPER UNHAPPY.
Mfg Campaign: 11099581
Recall Date: Jun 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THREE SEPARATE BUT RELATED INCIDENTS: (1) WHEN DRIVING DOWN A NEIGHBORHOOD STREET AT UNDER 30 MPH THE VAN SUDDENLY LOST THE ABILITY TO GO FORWARD. PUSHING THE GAS PEDAL TO THE FLOOR RESULTED IN NOTHING. SINCE THE VAN WAS GOING UPHILL, IT BEGAN TO DECELERATE AT A SLOW PACE. AFTER A FEW SECONDS, THE VAN REGAINED THE ABILITY TO MOVE FORWARD NORMALLY. (2) THE VAN WAS STOPPED WAITING TO TURN LEFT. UPON PRESSING THE GAS FORWARD AND MOVING OUT INTO TRAFFIC, THE VAN LOST IT'S ABILITY TO MOVE FORWARD ABOUT HALFWAY THROUGH THE TURN. IN ADDITION, A "THUD" COULD BE FELT THAT FELT LIKE THE VAN HAD BEEN HIT FROM BEHIND. HOWEVER, NOTHING HIT THE VAN. THE LOSS OF ACCELERATION EXPOSED TO ONCOMING TRAFFIC. IN 3 TO 5 SECONDS, THE VAN REGAINED NORMAL ABILITY. (3) WHEN DRIVING DOWN A BUSY STREET IN TRAFFIC AT AROUND 20MPH, THE VAN LOST THE ABILITY TO MOVE FORWARD AND A "THUD" WAS FELT AS IF THE VAN HAD BEEN HIT. AGAIN, IT HADN'T BEEN HIT. AFTER 3-5 SECONDS, THE VAN REGAINED THE ABILITY TO DRIVE FORWARD. OUR SUSPICION OF THE CAUSE HAS BEEN THE TRANSMISSION. THIS IS DUE TO THE "THUD" FEELING AND THE LOSS OF MOVING FORWARD. HOWEVER, ON TWO SEPARATE TRIPS TO THE DEALER, THE CAUSE HAS BEEN DIAGNOSED AS "ABS MODULE IN PLANT MODE". THE ABS MODULE HAS BEEN REPLACED BUT IT DOES NOT FIX THE PROBLEM. IT DOES NOT FEEL LIKE THE VAN IS TRYING TO BRAKE ON ITS OWN AS THE DECELERATION IN SPEED IS EXTREMELY GRADUAL. RATHER, IT FEELS LIKE A LOSS OF ABILITY TO PROPEL/ACCELERATE FORWARD. THE VAN IS EXTREMELY UNSAFE TO DRIVE AS YOU NEVER KNOW WHEN YOU WILL LOSE THE ABILITY TO MOVE FORWARD (AND THUS OUT OF HARM'S WAY). THESE THREE INCIDENTS HAVE OCCURED IN LESS THAN 150 MILES OF DRIVING OVER THE PAST 3 WEEKS ENDING 5/30/2018.
Corrective Action:
THREE SEPARATE BUT RELATED INCIDENTS: (1) WHEN DRIVING DOWN A NEIGHBORHOOD STREET AT UNDER 30 MPH THE VAN SUDDENLY LOST THE ABILITY TO GO FORWARD. PUSHING THE GAS PEDAL TO THE FLOOR RESULTED IN NOTHING. SINCE THE VAN WAS GOING UPHILL, IT BEGAN TO DECELERATE AT A SLOW PACE. AFTER A FEW SECONDS, THE VAN REGAINED THE ABILITY TO MOVE FORWARD NORMALLY. (2) THE VAN WAS STOPPED WAITING TO TURN LEFT. UPON PRESSING THE GAS FORWARD AND MOVING OUT INTO TRAFFIC, THE VAN LOST IT'S ABILITY TO MOVE FORWARD ABOUT HALFWAY THROUGH THE TURN. IN ADDITION, A "THUD" COULD BE FELT THAT FELT LIKE THE VAN HAD BEEN HIT FROM BEHIND. HOWEVER, NOTHING HIT THE VAN. THE LOSS OF ACCELERATION EXPOSED TO ONCOMING TRAFFIC. IN 3 TO 5 SECONDS, THE VAN REGAINED NORMAL ABILITY. (3) WHEN DRIVING DOWN A BUSY STREET IN TRAFFIC AT AROUND 20MPH, THE VAN LOST THE ABILITY TO MOVE FORWARD AND A "THUD" WAS FELT AS IF THE VAN HAD BEEN HIT. AGAIN, IT HADN'T BEEN HIT. AFTER 3-5 SECONDS, THE VAN REGAINED THE ABILITY TO DRIVE FORWARD. OUR SUSPICION OF THE CAUSE HAS BEEN THE TRANSMISSION. THIS IS DUE TO THE "THUD" FEELING AND THE LOSS OF MOVING FORWARD. HOWEVER, ON TWO SEPARATE TRIPS TO THE DEALER, THE CAUSE HAS BEEN DIAGNOSED AS "ABS MODULE IN PLANT MODE". THE ABS MODULE HAS BEEN REPLACED BUT IT DOES NOT FIX THE PROBLEM. IT DOES NOT FEEL LIKE THE VAN IS TRYING TO BRAKE ON ITS OWN AS THE DECELERATION IN SPEED IS EXTREMELY GRADUAL. RATHER, IT FEELS LIKE A LOSS OF ABILITY TO PROPEL/ACCELERATE FORWARD. THE VAN IS EXTREMELY UNSAFE TO DRIVE AS YOU NEVER KNOW WHEN YOU WILL LOSE THE ABILITY TO MOVE FORWARD (AND THUS OUT OF HARM'S WAY). THESE THREE INCIDENTS HAVE OCCURED IN LESS THAN 150 MILES OF DRIVING OVER THE PAST 3 WEEKS ENDING 5/30/2018.
Additional Notes:
THREE SEPARATE BUT RELATED INCIDENTS: (1) WHEN DRIVING DOWN A NEIGHBORHOOD STREET AT UNDER 30 MPH THE VAN SUDDENLY LOST THE ABILITY TO GO FORWARD. PUSHING THE GAS PEDAL TO THE FLOOR RESULTED IN NOTHING. SINCE THE VAN WAS GOING UPHILL, IT BEGAN TO DECELERATE AT A SLOW PACE. AFTER A FEW SECONDS, THE VAN REGAINED THE ABILITY TO MOVE FORWARD NORMALLY. (2) THE VAN WAS STOPPED WAITING TO TURN LEFT. UPON PRESSING THE GAS FORWARD AND MOVING OUT INTO TRAFFIC, THE VAN LOST IT'S ABILITY TO MOVE FORWARD ABOUT HALFWAY THROUGH THE TURN. IN ADDITION, A "THUD" COULD BE FELT THAT FELT LIKE THE VAN HAD BEEN HIT FROM BEHIND. HOWEVER, NOTHING HIT THE VAN. THE LOSS OF ACCELERATION EXPOSED TO ONCOMING TRAFFIC. IN 3 TO 5 SECONDS, THE VAN REGAINED NORMAL ABILITY. (3) WHEN DRIVING DOWN A BUSY STREET IN TRAFFIC AT AROUND 20MPH, THE VAN LOST THE ABILITY TO MOVE FORWARD AND A "THUD" WAS FELT AS IF THE VAN HAD BEEN HIT. AGAIN, IT HADN'T BEEN HIT. AFTER 3-5 SECONDS, THE VAN REGAINED THE ABILITY TO DRIVE FORWARD. OUR SUSPICION OF THE CAUSE HAS BEEN THE TRANSMISSION. THIS IS DUE TO THE "THUD" FEELING AND THE LOSS OF MOVING FORWARD. HOWEVER, ON TWO SEPARATE TRIPS TO THE DEALER, THE CAUSE HAS BEEN DIAGNOSED AS "ABS MODULE IN PLANT MODE". THE ABS MODULE HAS BEEN REPLACED BUT IT DOES NOT FIX THE PROBLEM. IT DOES NOT FEEL LIKE THE VAN IS TRYING TO BRAKE ON ITS OWN AS THE DECELERATION IN SPEED IS EXTREMELY GRADUAL. RATHER, IT FEELS LIKE A LOSS OF ABILITY TO PROPEL/ACCELERATE FORWARD. THE VAN IS EXTREMELY UNSAFE TO DRIVE AS YOU NEVER KNOW WHEN YOU WILL LOSE THE ABILITY TO MOVE FORWARD (AND THUS OUT OF HARM'S WAY). THESE THREE INCIDENTS HAVE OCCURED IN LESS THAN 150 MILES OF DRIVING OVER THE PAST 3 WEEKS ENDING 5/30/2018.
Mfg Campaign: 11099018
Recall Date: May 31, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THREE SEPARATE BUT RELATED INCIDENTS: (1) WHEN DRIVING DOWN A NEIGHBORHOOD STREET AT UNDER 30 MPH THE VAN SUDDENLY LOST THE ABILITY TO GO FORWARD. PUSHING THE GAS PEDAL TO THE FLOOR RESULTED IN NOTHING. SINCE THE VAN WAS GOING UPHILL, IT BEGAN TO DECELERATE AT A SLOW PACE. AFTER A FEW SECONDS, THE VAN REGAINED THE ABILITY TO MOVE FORWARD NORMALLY. (2) THE VAN WAS STOPPED WAITING TO TURN LEFT. UPON PRESSING THE GAS FORWARD AND MOVING OUT INTO TRAFFIC, THE VAN LOST IT'S ABILITY TO MOVE FORWARD ABOUT HALFWAY THROUGH THE TURN. IN ADDITION, A "THUD" COULD BE FELT THAT FELT LIKE THE VAN HAD BEEN HIT FROM BEHIND. HOWEVER, NOTHING HIT THE VAN. THE LOSS OF ACCELERATION EXPOSED TO ONCOMING TRAFFIC. IN 3 TO 5 SECONDS, THE VAN REGAINED NORMAL ABILITY. (3) WHEN DRIVING DOWN A BUSY STREET IN TRAFFIC AT AROUND 20MPH, THE VAN LOST THE ABILITY TO MOVE FORWARD AND A "THUD" WAS FELT AS IF THE VAN HAD BEEN HIT. AGAIN, IT HADN'T BEEN HIT. AFTER 3-5 SECONDS, THE VAN REGAINED THE ABILITY TO DRIVE FORWARD. OUR SUSPICION OF THE CAUSE HAS BEEN THE TRANSMISSION. THIS IS DUE TO THE "THUD" FEELING AND THE LOSS OF MOVING FORWARD. HOWEVER, ON TWO SEPARATE TRIPS TO THE DEALER, THE CAUSE HAS BEEN DIAGNOSED AS "ABS MODULE IN PLANT MODE". THE ABS MODULE HAS BEEN REPLACED BUT IT DOES NOT FIX THE PROBLEM. IT DOES NOT FEEL LIKE THE VAN IS TRYING TO BRAKE ON ITS OWN AS THE DECELERATION IN SPEED IS EXTREMELY GRADUAL. RATHER, IT FEELS LIKE A LOSS OF ABILITY TO PROPEL/ACCELERATE FORWARD. THE VAN IS EXTREMELY UNSAFE TO DRIVE AS YOU NEVER KNOW WHEN YOU WILL LOSE THE ABILITY TO MOVE FORWARD (AND THUS OUT OF HARM'S WAY). THESE THREE INCIDENTS HAVE OCCURED IN LESS THAN 150 MILES OF DRIVING OVER THE PAST 3 WEEKS ENDING 5/30/2018.
Corrective Action:
THREE SEPARATE BUT RELATED INCIDENTS: (1) WHEN DRIVING DOWN A NEIGHBORHOOD STREET AT UNDER 30 MPH THE VAN SUDDENLY LOST THE ABILITY TO GO FORWARD. PUSHING THE GAS PEDAL TO THE FLOOR RESULTED IN NOTHING. SINCE THE VAN WAS GOING UPHILL, IT BEGAN TO DECELERATE AT A SLOW PACE. AFTER A FEW SECONDS, THE VAN REGAINED THE ABILITY TO MOVE FORWARD NORMALLY. (2) THE VAN WAS STOPPED WAITING TO TURN LEFT. UPON PRESSING THE GAS FORWARD AND MOVING OUT INTO TRAFFIC, THE VAN LOST IT'S ABILITY TO MOVE FORWARD ABOUT HALFWAY THROUGH THE TURN. IN ADDITION, A "THUD" COULD BE FELT THAT FELT LIKE THE VAN HAD BEEN HIT FROM BEHIND. HOWEVER, NOTHING HIT THE VAN. THE LOSS OF ACCELERATION EXPOSED TO ONCOMING TRAFFIC. IN 3 TO 5 SECONDS, THE VAN REGAINED NORMAL ABILITY. (3) WHEN DRIVING DOWN A BUSY STREET IN TRAFFIC AT AROUND 20MPH, THE VAN LOST THE ABILITY TO MOVE FORWARD AND A "THUD" WAS FELT AS IF THE VAN HAD BEEN HIT. AGAIN, IT HADN'T BEEN HIT. AFTER 3-5 SECONDS, THE VAN REGAINED THE ABILITY TO DRIVE FORWARD. OUR SUSPICION OF THE CAUSE HAS BEEN THE TRANSMISSION. THIS IS DUE TO THE "THUD" FEELING AND THE LOSS OF MOVING FORWARD. HOWEVER, ON TWO SEPARATE TRIPS TO THE DEALER, THE CAUSE HAS BEEN DIAGNOSED AS "ABS MODULE IN PLANT MODE". THE ABS MODULE HAS BEEN REPLACED BUT IT DOES NOT FIX THE PROBLEM. IT DOES NOT FEEL LIKE THE VAN IS TRYING TO BRAKE ON ITS OWN AS THE DECELERATION IN SPEED IS EXTREMELY GRADUAL. RATHER, IT FEELS LIKE A LOSS OF ABILITY TO PROPEL/ACCELERATE FORWARD. THE VAN IS EXTREMELY UNSAFE TO DRIVE AS YOU NEVER KNOW WHEN YOU WILL LOSE THE ABILITY TO MOVE FORWARD (AND THUS OUT OF HARM'S WAY). THESE THREE INCIDENTS HAVE OCCURED IN LESS THAN 150 MILES OF DRIVING OVER THE PAST 3 WEEKS ENDING 5/30/2018.
Additional Notes:
THREE SEPARATE BUT RELATED INCIDENTS: (1) WHEN DRIVING DOWN A NEIGHBORHOOD STREET AT UNDER 30 MPH THE VAN SUDDENLY LOST THE ABILITY TO GO FORWARD. PUSHING THE GAS PEDAL TO THE FLOOR RESULTED IN NOTHING. SINCE THE VAN WAS GOING UPHILL, IT BEGAN TO DECELERATE AT A SLOW PACE. AFTER A FEW SECONDS, THE VAN REGAINED THE ABILITY TO MOVE FORWARD NORMALLY. (2) THE VAN WAS STOPPED WAITING TO TURN LEFT. UPON PRESSING THE GAS FORWARD AND MOVING OUT INTO TRAFFIC, THE VAN LOST IT'S ABILITY TO MOVE FORWARD ABOUT HALFWAY THROUGH THE TURN. IN ADDITION, A "THUD" COULD BE FELT THAT FELT LIKE THE VAN HAD BEEN HIT FROM BEHIND. HOWEVER, NOTHING HIT THE VAN. THE LOSS OF ACCELERATION EXPOSED TO ONCOMING TRAFFIC. IN 3 TO 5 SECONDS, THE VAN REGAINED NORMAL ABILITY. (3) WHEN DRIVING DOWN A BUSY STREET IN TRAFFIC AT AROUND 20MPH, THE VAN LOST THE ABILITY TO MOVE FORWARD AND A "THUD" WAS FELT AS IF THE VAN HAD BEEN HIT. AGAIN, IT HADN'T BEEN HIT. AFTER 3-5 SECONDS, THE VAN REGAINED THE ABILITY TO DRIVE FORWARD. OUR SUSPICION OF THE CAUSE HAS BEEN THE TRANSMISSION. THIS IS DUE TO THE "THUD" FEELING AND THE LOSS OF MOVING FORWARD. HOWEVER, ON TWO SEPARATE TRIPS TO THE DEALER, THE CAUSE HAS BEEN DIAGNOSED AS "ABS MODULE IN PLANT MODE". THE ABS MODULE HAS BEEN REPLACED BUT IT DOES NOT FIX THE PROBLEM. IT DOES NOT FEEL LIKE THE VAN IS TRYING TO BRAKE ON ITS OWN AS THE DECELERATION IN SPEED IS EXTREMELY GRADUAL. RATHER, IT FEELS LIKE A LOSS OF ABILITY TO PROPEL/ACCELERATE FORWARD. THE VAN IS EXTREMELY UNSAFE TO DRIVE AS YOU NEVER KNOW WHEN YOU WILL LOSE THE ABILITY TO MOVE FORWARD (AND THUS OUT OF HARM'S WAY). THESE THREE INCIDENTS HAVE OCCURED IN LESS THAN 150 MILES OF DRIVING OVER THE PAST 3 WEEKS ENDING 5/30/2018.
Mfg Campaign: 11099018
Recall Date: May 31, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THREE SEPARATE BUT RELATED INCIDENTS: (1) WHEN DRIVING DOWN A NEIGHBORHOOD STREET AT UNDER 30 MPH THE VAN SUDDENLY LOST THE ABILITY TO GO FORWARD. PUSHING THE GAS PEDAL TO THE FLOOR RESULTED IN NOTHING. SINCE THE VAN WAS GOING UPHILL, IT BEGAN TO DECELERATE AT A SLOW PACE. AFTER A FEW SECONDS, THE VAN REGAINED THE ABILITY TO MOVE FORWARD NORMALLY. (2) THE VAN WAS STOPPED WAITING TO TURN LEFT. UPON PRESSING THE GAS FORWARD AND MOVING OUT INTO TRAFFIC, THE VAN LOST IT'S ABILITY TO MOVE FORWARD ABOUT HALFWAY THROUGH THE TURN. IN ADDITION, A "THUD" COULD BE FELT THAT FELT LIKE THE VAN HAD BEEN HIT FROM BEHIND. HOWEVER, NOTHING HIT THE VAN. THE LOSS OF ACCELERATION EXPOSED TO ONCOMING TRAFFIC. IN 3 TO 5 SECONDS, THE VAN REGAINED NORMAL ABILITY. (3) WHEN DRIVING DOWN A BUSY STREET IN TRAFFIC AT AROUND 20MPH, THE VAN LOST THE ABILITY TO MOVE FORWARD AND A "THUD" WAS FELT AS IF THE VAN HAD BEEN HIT. AGAIN, IT HADN'T BEEN HIT. AFTER 3-5 SECONDS, THE VAN REGAINED THE ABILITY TO DRIVE FORWARD. OUR SUSPICION OF THE CAUSE HAS BEEN THE TRANSMISSION. THIS IS DUE TO THE "THUD" FEELING AND THE LOSS OF MOVING FORWARD. HOWEVER, ON TWO SEPARATE TRIPS TO THE DEALER, THE CAUSE HAS BEEN DIAGNOSED AS "ABS MODULE IN PLANT MODE". THE ABS MODULE HAS BEEN REPLACED BUT IT DOES NOT FIX THE PROBLEM. IT DOES NOT FEEL LIKE THE VAN IS TRYING TO BRAKE ON ITS OWN AS THE DECELERATION IN SPEED IS EXTREMELY GRADUAL. RATHER, IT FEELS LIKE A LOSS OF ABILITY TO PROPEL/ACCELERATE FORWARD. THE VAN IS EXTREMELY UNSAFE TO DRIVE AS YOU NEVER KNOW WHEN YOU WILL LOSE THE ABILITY TO MOVE FORWARD (AND THUS OUT OF HARM'S WAY). THESE THREE INCIDENTS HAVE OCCURED IN LESS THAN 150 MILES OF DRIVING OVER THE PAST 3 WEEKS ENDING 5/30/2018.
Corrective Action:
THREE SEPARATE BUT RELATED INCIDENTS: (1) WHEN DRIVING DOWN A NEIGHBORHOOD STREET AT UNDER 30 MPH THE VAN SUDDENLY LOST THE ABILITY TO GO FORWARD. PUSHING THE GAS PEDAL TO THE FLOOR RESULTED IN NOTHING. SINCE THE VAN WAS GOING UPHILL, IT BEGAN TO DECELERATE AT A SLOW PACE. AFTER A FEW SECONDS, THE VAN REGAINED THE ABILITY TO MOVE FORWARD NORMALLY. (2) THE VAN WAS STOPPED WAITING TO TURN LEFT. UPON PRESSING THE GAS FORWARD AND MOVING OUT INTO TRAFFIC, THE VAN LOST IT'S ABILITY TO MOVE FORWARD ABOUT HALFWAY THROUGH THE TURN. IN ADDITION, A "THUD" COULD BE FELT THAT FELT LIKE THE VAN HAD BEEN HIT FROM BEHIND. HOWEVER, NOTHING HIT THE VAN. THE LOSS OF ACCELERATION EXPOSED TO ONCOMING TRAFFIC. IN 3 TO 5 SECONDS, THE VAN REGAINED NORMAL ABILITY. (3) WHEN DRIVING DOWN A BUSY STREET IN TRAFFIC AT AROUND 20MPH, THE VAN LOST THE ABILITY TO MOVE FORWARD AND A "THUD" WAS FELT AS IF THE VAN HAD BEEN HIT. AGAIN, IT HADN'T BEEN HIT. AFTER 3-5 SECONDS, THE VAN REGAINED THE ABILITY TO DRIVE FORWARD. OUR SUSPICION OF THE CAUSE HAS BEEN THE TRANSMISSION. THIS IS DUE TO THE "THUD" FEELING AND THE LOSS OF MOVING FORWARD. HOWEVER, ON TWO SEPARATE TRIPS TO THE DEALER, THE CAUSE HAS BEEN DIAGNOSED AS "ABS MODULE IN PLANT MODE". THE ABS MODULE HAS BEEN REPLACED BUT IT DOES NOT FIX THE PROBLEM. IT DOES NOT FEEL LIKE THE VAN IS TRYING TO BRAKE ON ITS OWN AS THE DECELERATION IN SPEED IS EXTREMELY GRADUAL. RATHER, IT FEELS LIKE A LOSS OF ABILITY TO PROPEL/ACCELERATE FORWARD. THE VAN IS EXTREMELY UNSAFE TO DRIVE AS YOU NEVER KNOW WHEN YOU WILL LOSE THE ABILITY TO MOVE FORWARD (AND THUS OUT OF HARM'S WAY). THESE THREE INCIDENTS HAVE OCCURED IN LESS THAN 150 MILES OF DRIVING OVER THE PAST 3 WEEKS ENDING 5/30/2018.
Additional Notes:
THREE SEPARATE BUT RELATED INCIDENTS: (1) WHEN DRIVING DOWN A NEIGHBORHOOD STREET AT UNDER 30 MPH THE VAN SUDDENLY LOST THE ABILITY TO GO FORWARD. PUSHING THE GAS PEDAL TO THE FLOOR RESULTED IN NOTHING. SINCE THE VAN WAS GOING UPHILL, IT BEGAN TO DECELERATE AT A SLOW PACE. AFTER A FEW SECONDS, THE VAN REGAINED THE ABILITY TO MOVE FORWARD NORMALLY. (2) THE VAN WAS STOPPED WAITING TO TURN LEFT. UPON PRESSING THE GAS FORWARD AND MOVING OUT INTO TRAFFIC, THE VAN LOST IT'S ABILITY TO MOVE FORWARD ABOUT HALFWAY THROUGH THE TURN. IN ADDITION, A "THUD" COULD BE FELT THAT FELT LIKE THE VAN HAD BEEN HIT FROM BEHIND. HOWEVER, NOTHING HIT THE VAN. THE LOSS OF ACCELERATION EXPOSED TO ONCOMING TRAFFIC. IN 3 TO 5 SECONDS, THE VAN REGAINED NORMAL ABILITY. (3) WHEN DRIVING DOWN A BUSY STREET IN TRAFFIC AT AROUND 20MPH, THE VAN LOST THE ABILITY TO MOVE FORWARD AND A "THUD" WAS FELT AS IF THE VAN HAD BEEN HIT. AGAIN, IT HADN'T BEEN HIT. AFTER 3-5 SECONDS, THE VAN REGAINED THE ABILITY TO DRIVE FORWARD. OUR SUSPICION OF THE CAUSE HAS BEEN THE TRANSMISSION. THIS IS DUE TO THE "THUD" FEELING AND THE LOSS OF MOVING FORWARD. HOWEVER, ON TWO SEPARATE TRIPS TO THE DEALER, THE CAUSE HAS BEEN DIAGNOSED AS "ABS MODULE IN PLANT MODE". THE ABS MODULE HAS BEEN REPLACED BUT IT DOES NOT FIX THE PROBLEM. IT DOES NOT FEEL LIKE THE VAN IS TRYING TO BRAKE ON ITS OWN AS THE DECELERATION IN SPEED IS EXTREMELY GRADUAL. RATHER, IT FEELS LIKE A LOSS OF ABILITY TO PROPEL/ACCELERATE FORWARD. THE VAN IS EXTREMELY UNSAFE TO DRIVE AS YOU NEVER KNOW WHEN YOU WILL LOSE THE ABILITY TO MOVE FORWARD (AND THUS OUT OF HARM'S WAY). THESE THREE INCIDENTS HAVE OCCURED IN LESS THAN 150 MILES OF DRIVING OVER THE PAST 3 WEEKS ENDING 5/30/2018.
Mfg Campaign: 11099018
Recall Date: May 31, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY PACIFICA DIES WHILE I AM DRIVING OR SITTING AT A STOP LIGHT. I HAVE TO RESTART IT.
Corrective Action:
MY PACIFICA DIES WHILE I AM DRIVING OR SITTING AT A STOP LIGHT. I HAVE TO RESTART IT.
Additional Notes:
MY PACIFICA DIES WHILE I AM DRIVING OR SITTING AT A STOP LIGHT. I HAVE TO RESTART IT.
Mfg Campaign: 11098523
Recall Date: May 29, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE ENGINE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 10 MPH AND MERGING INTO THE RIGHT LANE. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY FOR APPROXIMATELY 30 MINUTES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DALLAS CHRYSLER IN DALLAS, GA, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED WHEN FAILED MAY 18,2018 OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. *TT CONSUMER STATED BETWEEN 18,000 AND 19,000 FOR 2ND AND 3RD FAILURE. UPDATED 10/15/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE ENGINE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 10 MPH AND MERGING INTO THE RIGHT LANE. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY FOR APPROXIMATELY 30 MINUTES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DALLAS CHRYSLER IN DALLAS, GA, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED WHEN FAILED MAY 18,2018 OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. *TT CONSUMER STATED BETWEEN 18,000 AND 19,000 FOR 2ND AND 3RD FAILURE. UPDATED 10/15/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE ENGINE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT STATED THAT THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 10 MPH AND MERGING INTO THE RIGHT LANE. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY FOR APPROXIMATELY 30 MINUTES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DALLAS CHRYSLER IN DALLAS, GA, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED WHEN FAILED MAY 18,2018 OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. *TT CONSUMER STATED BETWEEN 18,000 AND 19,000 FOR 2ND AND 3RD FAILURE. UPDATED 10/15/18*JB
Mfg Campaign: 11098622
Recall Date: May 29, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAD A PROBLEM WITH THE ELECTRONIC INJECTION FOR MORE THAN 3 TIMES, AND A PIECE THAT WAS SOLVED WAS REPLACED. A SHORT TIME LATER, ON MY ALTERNATOR, IT HAD TO BE CHANGED. NOW I'M HAVING TROUBLE WITH MY AIR CONDITIONER, WHICH FREEZES AND STOPS TO FREEZE SUDDENLY. PROBABLY AN ELECTRICAL PROBLEM OR SOME PART THAT DOES NOT START AND DOES NOT START THE COMPRESSOR.
Corrective Action:
I HAD A PROBLEM WITH THE ELECTRONIC INJECTION FOR MORE THAN 3 TIMES, AND A PIECE THAT WAS SOLVED WAS REPLACED. A SHORT TIME LATER, ON MY ALTERNATOR, IT HAD TO BE CHANGED. NOW I'M HAVING TROUBLE WITH MY AIR CONDITIONER, WHICH FREEZES AND STOPS TO FREEZE SUDDENLY. PROBABLY AN ELECTRICAL PROBLEM OR SOME PART THAT DOES NOT START AND DOES NOT START THE COMPRESSOR.
Additional Notes:
I HAD A PROBLEM WITH THE ELECTRONIC INJECTION FOR MORE THAN 3 TIMES, AND A PIECE THAT WAS SOLVED WAS REPLACED. A SHORT TIME LATER, ON MY ALTERNATOR, IT HAD TO BE CHANGED. NOW I'M HAVING TROUBLE WITH MY AIR CONDITIONER, WHICH FREEZES AND STOPS TO FREEZE SUDDENLY. PROBABLY AN ELECTRICAL PROBLEM OR SOME PART THAT DOES NOT START AND DOES NOT START THE COMPRESSOR.
Mfg Campaign: 11098151
Recall Date: May 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
I HAD A PROBLEM WITH THE ELECTRONIC INJECTION FOR MORE THAN 3 TIMES, AND A PIECE THAT WAS SOLVED WAS REPLACED. A SHORT TIME LATER, ON MY ALTERNATOR, IT HAD TO BE CHANGED. NOW I'M HAVING TROUBLE WITH MY AIR CONDITIONER, WHICH FREEZES AND STOPS TO FREEZE SUDDENLY. PROBABLY AN ELECTRICAL PROBLEM OR SOME PART THAT DOES NOT START AND DOES NOT START THE COMPRESSOR.
Corrective Action:
I HAD A PROBLEM WITH THE ELECTRONIC INJECTION FOR MORE THAN 3 TIMES, AND A PIECE THAT WAS SOLVED WAS REPLACED. A SHORT TIME LATER, ON MY ALTERNATOR, IT HAD TO BE CHANGED. NOW I'M HAVING TROUBLE WITH MY AIR CONDITIONER, WHICH FREEZES AND STOPS TO FREEZE SUDDENLY. PROBABLY AN ELECTRICAL PROBLEM OR SOME PART THAT DOES NOT START AND DOES NOT START THE COMPRESSOR.
Additional Notes:
I HAD A PROBLEM WITH THE ELECTRONIC INJECTION FOR MORE THAN 3 TIMES, AND A PIECE THAT WAS SOLVED WAS REPLACED. A SHORT TIME LATER, ON MY ALTERNATOR, IT HAD TO BE CHANGED. NOW I'M HAVING TROUBLE WITH MY AIR CONDITIONER, WHICH FREEZES AND STOPS TO FREEZE SUDDENLY. PROBABLY AN ELECTRICAL PROBLEM OR SOME PART THAT DOES NOT START AND DOES NOT START THE COMPRESSOR.
Mfg Campaign: 11098151
Recall Date: May 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAD A PROBLEM WITH THE ELECTRONIC INJECTION FOR MORE THAN 3 TIMES, AND A PIECE THAT WAS SOLVED WAS REPLACED. A SHORT TIME LATER, ON MY ALTERNATOR, IT HAD TO BE CHANGED. NOW I'M HAVING TROUBLE WITH MY AIR CONDITIONER, WHICH FREEZES AND STOPS TO FREEZE SUDDENLY. PROBABLY AN ELECTRICAL PROBLEM OR SOME PART THAT DOES NOT START AND DOES NOT START THE COMPRESSOR.
Corrective Action:
I HAD A PROBLEM WITH THE ELECTRONIC INJECTION FOR MORE THAN 3 TIMES, AND A PIECE THAT WAS SOLVED WAS REPLACED. A SHORT TIME LATER, ON MY ALTERNATOR, IT HAD TO BE CHANGED. NOW I'M HAVING TROUBLE WITH MY AIR CONDITIONER, WHICH FREEZES AND STOPS TO FREEZE SUDDENLY. PROBABLY AN ELECTRICAL PROBLEM OR SOME PART THAT DOES NOT START AND DOES NOT START THE COMPRESSOR.
Additional Notes:
I HAD A PROBLEM WITH THE ELECTRONIC INJECTION FOR MORE THAN 3 TIMES, AND A PIECE THAT WAS SOLVED WAS REPLACED. A SHORT TIME LATER, ON MY ALTERNATOR, IT HAD TO BE CHANGED. NOW I'M HAVING TROUBLE WITH MY AIR CONDITIONER, WHICH FREEZES AND STOPS TO FREEZE SUDDENLY. PROBABLY AN ELECTRICAL PROBLEM OR SOME PART THAT DOES NOT START AND DOES NOT START THE COMPRESSOR.
Mfg Campaign: 11098151
Recall Date: May 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WE HAVE HAD THIS VAN FOR A YEAR AND IT'S ONLY GOT 6800 MILES ON IT. DURING THE LAST FEW MONTHS I HAVE NOTED WHILE USING THE CRUISE CONTROL THAT IT WILL ACCELERATE FROM THE SET POINT WITHOUT BEING RESET AND IT DOES IT AS IF I HAD SET IT MUCH HIGHER. IT SHIFTS DOWN AND ACCELERATES MODERATELY HARD. I NOTE THE CURRENT RECALL THAT THE CC CANNOT BE CANCELED AND I CAN CANCEL THIS UNWARRANTED ACCELERATION WITHOUT A PROBLEM. I WILL ALSO TAKE THE VAN IN FOR THE CURRENT RECALL, JUST IN CASE. THIS ACCELERATION PROBLEM JUST CAME UP IN THE LAST COUPLE OF MONTHS AND HAS HAPPENED A TOTAL OF ABOUT 4 TIMES NOW.
Corrective Action:
WE HAVE HAD THIS VAN FOR A YEAR AND IT'S ONLY GOT 6800 MILES ON IT. DURING THE LAST FEW MONTHS I HAVE NOTED WHILE USING THE CRUISE CONTROL THAT IT WILL ACCELERATE FROM THE SET POINT WITHOUT BEING RESET AND IT DOES IT AS IF I HAD SET IT MUCH HIGHER. IT SHIFTS DOWN AND ACCELERATES MODERATELY HARD. I NOTE THE CURRENT RECALL THAT THE CC CANNOT BE CANCELED AND I CAN CANCEL THIS UNWARRANTED ACCELERATION WITHOUT A PROBLEM. I WILL ALSO TAKE THE VAN IN FOR THE CURRENT RECALL, JUST IN CASE. THIS ACCELERATION PROBLEM JUST CAME UP IN THE LAST COUPLE OF MONTHS AND HAS HAPPENED A TOTAL OF ABOUT 4 TIMES NOW.
Additional Notes:
WE HAVE HAD THIS VAN FOR A YEAR AND IT'S ONLY GOT 6800 MILES ON IT. DURING THE LAST FEW MONTHS I HAVE NOTED WHILE USING THE CRUISE CONTROL THAT IT WILL ACCELERATE FROM THE SET POINT WITHOUT BEING RESET AND IT DOES IT AS IF I HAD SET IT MUCH HIGHER. IT SHIFTS DOWN AND ACCELERATES MODERATELY HARD. I NOTE THE CURRENT RECALL THAT THE CC CANNOT BE CANCELED AND I CAN CANCEL THIS UNWARRANTED ACCELERATION WITHOUT A PROBLEM. I WILL ALSO TAKE THE VAN IN FOR THE CURRENT RECALL, JUST IN CASE. THIS ACCELERATION PROBLEM JUST CAME UP IN THE LAST COUPLE OF MONTHS AND HAS HAPPENED A TOTAL OF ABOUT 4 TIMES NOW.
Mfg Campaign: 11098163
Recall Date: May 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING, PULLING OUT OF DRIVEWAY AND VEHICLE SHUT OFF, WOULD NOT SHIFT OR RESTART
Corrective Action:
DRIVING, PULLING OUT OF DRIVEWAY AND VEHICLE SHUT OFF, WOULD NOT SHIFT OR RESTART
Additional Notes:
DRIVING, PULLING OUT OF DRIVEWAY AND VEHICLE SHUT OFF, WOULD NOT SHIFT OR RESTART
Mfg Campaign: 11098216
Recall Date: May 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DRIVING, PULLING OUT OF DRIVEWAY AND VEHICLE SHUT OFF, WOULD NOT SHIFT OR RESTART
Corrective Action:
DRIVING, PULLING OUT OF DRIVEWAY AND VEHICLE SHUT OFF, WOULD NOT SHIFT OR RESTART
Additional Notes:
DRIVING, PULLING OUT OF DRIVEWAY AND VEHICLE SHUT OFF, WOULD NOT SHIFT OR RESTART
Mfg Campaign: 11098216
Recall Date: May 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
DRIVING, PULLING OUT OF DRIVEWAY AND VEHICLE SHUT OFF, WOULD NOT SHIFT OR RESTART
Corrective Action:
DRIVING, PULLING OUT OF DRIVEWAY AND VEHICLE SHUT OFF, WOULD NOT SHIFT OR RESTART
Additional Notes:
DRIVING, PULLING OUT OF DRIVEWAY AND VEHICLE SHUT OFF, WOULD NOT SHIFT OR RESTART
Mfg Campaign: 11098216
Recall Date: May 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AUTOMATIC START AND STOP IS VERY CONCERNING, AFTER A YEAR OF DRIVING 2017 PACIFICA, THE AUTOMATIC START IS SLOWING IN RESPONSE, CAUSING SIGNIFICANT CONCERNS FOR ROLL BACK, TORQUE TWIST, AIR CONDITIONING, AND OVERALL SAFETY. THIS IS A MAJOR ISSUE, THAT NEEDS TO BE REVIEWED.
Corrective Action:
AUTOMATIC START AND STOP IS VERY CONCERNING, AFTER A YEAR OF DRIVING 2017 PACIFICA, THE AUTOMATIC START IS SLOWING IN RESPONSE, CAUSING SIGNIFICANT CONCERNS FOR ROLL BACK, TORQUE TWIST, AIR CONDITIONING, AND OVERALL SAFETY. THIS IS A MAJOR ISSUE, THAT NEEDS TO BE REVIEWED.
Additional Notes:
AUTOMATIC START AND STOP IS VERY CONCERNING, AFTER A YEAR OF DRIVING 2017 PACIFICA, THE AUTOMATIC START IS SLOWING IN RESPONSE, CAUSING SIGNIFICANT CONCERNS FOR ROLL BACK, TORQUE TWIST, AIR CONDITIONING, AND OVERALL SAFETY. THIS IS A MAJOR ISSUE, THAT NEEDS TO BE REVIEWED.
Mfg Campaign: 11097947
Recall Date: May 25, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AUTOMATIC START AND STOP IS VERY CONCERNING, AFTER A YEAR OF DRIVING 2017 PACIFICA, THE AUTOMATIC START IS SLOWING IN RESPONSE, CAUSING SIGNIFICANT CONCERNS FOR ROLL BACK, TORQUE TWIST, AIR CONDITIONING, AND OVERALL SAFETY. THIS IS A MAJOR ISSUE, THAT NEEDS TO BE REVIEWED.
Corrective Action:
AUTOMATIC START AND STOP IS VERY CONCERNING, AFTER A YEAR OF DRIVING 2017 PACIFICA, THE AUTOMATIC START IS SLOWING IN RESPONSE, CAUSING SIGNIFICANT CONCERNS FOR ROLL BACK, TORQUE TWIST, AIR CONDITIONING, AND OVERALL SAFETY. THIS IS A MAJOR ISSUE, THAT NEEDS TO BE REVIEWED.
Additional Notes:
AUTOMATIC START AND STOP IS VERY CONCERNING, AFTER A YEAR OF DRIVING 2017 PACIFICA, THE AUTOMATIC START IS SLOWING IN RESPONSE, CAUSING SIGNIFICANT CONCERNS FOR ROLL BACK, TORQUE TWIST, AIR CONDITIONING, AND OVERALL SAFETY. THIS IS A MAJOR ISSUE, THAT NEEDS TO BE REVIEWED.
Mfg Campaign: 11097947
Recall Date: May 25, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER THE PARKING BRAKE IS APPLIED USING THE KNOB, THE VEHICLE ROLLS TO A STOP - IT NEVER COMPLETELY STOPS WHEN YOU PUT IT IN PARK, IT ROLLS A FEW INCHES FORWARD OR BACKWARD.
Corrective Action:
AFTER THE PARKING BRAKE IS APPLIED USING THE KNOB, THE VEHICLE ROLLS TO A STOP - IT NEVER COMPLETELY STOPS WHEN YOU PUT IT IN PARK, IT ROLLS A FEW INCHES FORWARD OR BACKWARD.
Additional Notes:
AFTER THE PARKING BRAKE IS APPLIED USING THE KNOB, THE VEHICLE ROLLS TO A STOP - IT NEVER COMPLETELY STOPS WHEN YOU PUT IT IN PARK, IT ROLLS A FEW INCHES FORWARD OR BACKWARD.
Mfg Campaign: 11097974
Recall Date: May 25, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury