Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U01
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PAC20170728
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Pac-20170525
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S42
Recall Date: Jun 30, 2016
Consumer Complaints
2.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE BEING OPERATED AT A LOW SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM (1020 BELMONT ST, BROCKTON, MA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE BEING OPERATED AT A LOW SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM (1020 BELMONT ST, BROCKTON, MA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE BEING OPERATED AT A LOW SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM (1020 BELMONT ST, BROCKTON, MA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Mfg Campaign: 11091140
Recall Date: May 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE BEING OPERATED AT A LOW SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM (1020 BELMONT ST, BROCKTON, MA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE BEING OPERATED AT A LOW SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM (1020 BELMONT ST, BROCKTON, MA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE BEING OPERATED AT A LOW SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM (1020 BELMONT ST, BROCKTON, MA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Mfg Campaign: 11091140
Recall Date: May 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
BOUGHT NEW, CURRENTLY HAS APPROX. 1200 MILES ON IT. VAN HAS STALLED WHILE DRIVING MULTIPLE TIMES WHILE SHOWING ERROR MESSAGES INCLUDING "STOP/START UNAVAILABLE, SERVICE STOP/START SYSTEM", THE LETTER A! WITH AN ARROW AROUND IT. WHEN VAN STALLS THE GEAR KNOB FLASHES IN "D" OR DRIVE MODE. TAKEN TO SERVICE FOR FIRST INCIDENT WEEK OF 4/16, DEALERSHIP REPLACED THE ECM. PICKED UP VEHICLE ON 4/18 AND STALLED AGAIN ON 4/22 AND 4/23 WHILE SHOWING THE EXACT SAME ERROR MESSAGES. TOWED TO DEALER ON 4/24 AND THEY KEPT IT UNTIL 4/30 WITH NO FIX AS THEY SAID THEY COULD NOT REPLICATE THE ERRORS OR STALLING. PICKED UP THE VAN ON 4/30 AND THE VEHICLE STALLED AGAIN AND EXHIBITED THE SAME ERROR CODES WHILE NOT EVEN A QUARTER MILE FROM LEAVING THE DEALERSHIP. I PULLED OVER, PUT THE VAN IN PARK, STARTED THE VAN AGAIN AND TOOK IT BACK TO THE DEALER AND THE ONSITE MANAGER TOOK A PICTURE OF THE ERROR CODE A! AND IT IS STILL IN SERVICE FOR THE 3RD TIME. I HAVE PICTURES AND VIDEOS TO SUPPORT MY ISSUES. THIS VEHICLE ABSOLUTELY STALLS WHILE DRIVING. I HAVE NOTIFIED CHRYSLER CORP DIRECTLY AND THEY ARE MONITORING THE SERVICE DONE AT THE DEALERSHIP.
Corrective Action:
BOUGHT NEW, CURRENTLY HAS APPROX. 1200 MILES ON IT. VAN HAS STALLED WHILE DRIVING MULTIPLE TIMES WHILE SHOWING ERROR MESSAGES INCLUDING "STOP/START UNAVAILABLE, SERVICE STOP/START SYSTEM", THE LETTER A! WITH AN ARROW AROUND IT. WHEN VAN STALLS THE GEAR KNOB FLASHES IN "D" OR DRIVE MODE. TAKEN TO SERVICE FOR FIRST INCIDENT WEEK OF 4/16, DEALERSHIP REPLACED THE ECM. PICKED UP VEHICLE ON 4/18 AND STALLED AGAIN ON 4/22 AND 4/23 WHILE SHOWING THE EXACT SAME ERROR MESSAGES. TOWED TO DEALER ON 4/24 AND THEY KEPT IT UNTIL 4/30 WITH NO FIX AS THEY SAID THEY COULD NOT REPLICATE THE ERRORS OR STALLING. PICKED UP THE VAN ON 4/30 AND THE VEHICLE STALLED AGAIN AND EXHIBITED THE SAME ERROR CODES WHILE NOT EVEN A QUARTER MILE FROM LEAVING THE DEALERSHIP. I PULLED OVER, PUT THE VAN IN PARK, STARTED THE VAN AGAIN AND TOOK IT BACK TO THE DEALER AND THE ONSITE MANAGER TOOK A PICTURE OF THE ERROR CODE A! AND IT IS STILL IN SERVICE FOR THE 3RD TIME. I HAVE PICTURES AND VIDEOS TO SUPPORT MY ISSUES. THIS VEHICLE ABSOLUTELY STALLS WHILE DRIVING. I HAVE NOTIFIED CHRYSLER CORP DIRECTLY AND THEY ARE MONITORING THE SERVICE DONE AT THE DEALERSHIP.
Additional Notes:
BOUGHT NEW, CURRENTLY HAS APPROX. 1200 MILES ON IT. VAN HAS STALLED WHILE DRIVING MULTIPLE TIMES WHILE SHOWING ERROR MESSAGES INCLUDING "STOP/START UNAVAILABLE, SERVICE STOP/START SYSTEM", THE LETTER A! WITH AN ARROW AROUND IT. WHEN VAN STALLS THE GEAR KNOB FLASHES IN "D" OR DRIVE MODE. TAKEN TO SERVICE FOR FIRST INCIDENT WEEK OF 4/16, DEALERSHIP REPLACED THE ECM. PICKED UP VEHICLE ON 4/18 AND STALLED AGAIN ON 4/22 AND 4/23 WHILE SHOWING THE EXACT SAME ERROR MESSAGES. TOWED TO DEALER ON 4/24 AND THEY KEPT IT UNTIL 4/30 WITH NO FIX AS THEY SAID THEY COULD NOT REPLICATE THE ERRORS OR STALLING. PICKED UP THE VAN ON 4/30 AND THE VEHICLE STALLED AGAIN AND EXHIBITED THE SAME ERROR CODES WHILE NOT EVEN A QUARTER MILE FROM LEAVING THE DEALERSHIP. I PULLED OVER, PUT THE VAN IN PARK, STARTED THE VAN AGAIN AND TOOK IT BACK TO THE DEALER AND THE ONSITE MANAGER TOOK A PICTURE OF THE ERROR CODE A! AND IT IS STILL IN SERVICE FOR THE 3RD TIME. I HAVE PICTURES AND VIDEOS TO SUPPORT MY ISSUES. THIS VEHICLE ABSOLUTELY STALLS WHILE DRIVING. I HAVE NOTIFIED CHRYSLER CORP DIRECTLY AND THEY ARE MONITORING THE SERVICE DONE AT THE DEALERSHIP.
Mfg Campaign: 11091149
Recall Date: May 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BOUGHT NEW, CURRENTLY HAS APPROX. 1200 MILES ON IT. VAN HAS STALLED WHILE DRIVING MULTIPLE TIMES WHILE SHOWING ERROR MESSAGES INCLUDING "STOP/START UNAVAILABLE, SERVICE STOP/START SYSTEM", THE LETTER A! WITH AN ARROW AROUND IT. WHEN VAN STALLS THE GEAR KNOB FLASHES IN "D" OR DRIVE MODE. TAKEN TO SERVICE FOR FIRST INCIDENT WEEK OF 4/16, DEALERSHIP REPLACED THE ECM. PICKED UP VEHICLE ON 4/18 AND STALLED AGAIN ON 4/22 AND 4/23 WHILE SHOWING THE EXACT SAME ERROR MESSAGES. TOWED TO DEALER ON 4/24 AND THEY KEPT IT UNTIL 4/30 WITH NO FIX AS THEY SAID THEY COULD NOT REPLICATE THE ERRORS OR STALLING. PICKED UP THE VAN ON 4/30 AND THE VEHICLE STALLED AGAIN AND EXHIBITED THE SAME ERROR CODES WHILE NOT EVEN A QUARTER MILE FROM LEAVING THE DEALERSHIP. I PULLED OVER, PUT THE VAN IN PARK, STARTED THE VAN AGAIN AND TOOK IT BACK TO THE DEALER AND THE ONSITE MANAGER TOOK A PICTURE OF THE ERROR CODE A! AND IT IS STILL IN SERVICE FOR THE 3RD TIME. I HAVE PICTURES AND VIDEOS TO SUPPORT MY ISSUES. THIS VEHICLE ABSOLUTELY STALLS WHILE DRIVING. I HAVE NOTIFIED CHRYSLER CORP DIRECTLY AND THEY ARE MONITORING THE SERVICE DONE AT THE DEALERSHIP.
Corrective Action:
BOUGHT NEW, CURRENTLY HAS APPROX. 1200 MILES ON IT. VAN HAS STALLED WHILE DRIVING MULTIPLE TIMES WHILE SHOWING ERROR MESSAGES INCLUDING "STOP/START UNAVAILABLE, SERVICE STOP/START SYSTEM", THE LETTER A! WITH AN ARROW AROUND IT. WHEN VAN STALLS THE GEAR KNOB FLASHES IN "D" OR DRIVE MODE. TAKEN TO SERVICE FOR FIRST INCIDENT WEEK OF 4/16, DEALERSHIP REPLACED THE ECM. PICKED UP VEHICLE ON 4/18 AND STALLED AGAIN ON 4/22 AND 4/23 WHILE SHOWING THE EXACT SAME ERROR MESSAGES. TOWED TO DEALER ON 4/24 AND THEY KEPT IT UNTIL 4/30 WITH NO FIX AS THEY SAID THEY COULD NOT REPLICATE THE ERRORS OR STALLING. PICKED UP THE VAN ON 4/30 AND THE VEHICLE STALLED AGAIN AND EXHIBITED THE SAME ERROR CODES WHILE NOT EVEN A QUARTER MILE FROM LEAVING THE DEALERSHIP. I PULLED OVER, PUT THE VAN IN PARK, STARTED THE VAN AGAIN AND TOOK IT BACK TO THE DEALER AND THE ONSITE MANAGER TOOK A PICTURE OF THE ERROR CODE A! AND IT IS STILL IN SERVICE FOR THE 3RD TIME. I HAVE PICTURES AND VIDEOS TO SUPPORT MY ISSUES. THIS VEHICLE ABSOLUTELY STALLS WHILE DRIVING. I HAVE NOTIFIED CHRYSLER CORP DIRECTLY AND THEY ARE MONITORING THE SERVICE DONE AT THE DEALERSHIP.
Additional Notes:
BOUGHT NEW, CURRENTLY HAS APPROX. 1200 MILES ON IT. VAN HAS STALLED WHILE DRIVING MULTIPLE TIMES WHILE SHOWING ERROR MESSAGES INCLUDING "STOP/START UNAVAILABLE, SERVICE STOP/START SYSTEM", THE LETTER A! WITH AN ARROW AROUND IT. WHEN VAN STALLS THE GEAR KNOB FLASHES IN "D" OR DRIVE MODE. TAKEN TO SERVICE FOR FIRST INCIDENT WEEK OF 4/16, DEALERSHIP REPLACED THE ECM. PICKED UP VEHICLE ON 4/18 AND STALLED AGAIN ON 4/22 AND 4/23 WHILE SHOWING THE EXACT SAME ERROR MESSAGES. TOWED TO DEALER ON 4/24 AND THEY KEPT IT UNTIL 4/30 WITH NO FIX AS THEY SAID THEY COULD NOT REPLICATE THE ERRORS OR STALLING. PICKED UP THE VAN ON 4/30 AND THE VEHICLE STALLED AGAIN AND EXHIBITED THE SAME ERROR CODES WHILE NOT EVEN A QUARTER MILE FROM LEAVING THE DEALERSHIP. I PULLED OVER, PUT THE VAN IN PARK, STARTED THE VAN AGAIN AND TOOK IT BACK TO THE DEALER AND THE ONSITE MANAGER TOOK A PICTURE OF THE ERROR CODE A! AND IT IS STILL IN SERVICE FOR THE 3RD TIME. I HAVE PICTURES AND VIDEOS TO SUPPORT MY ISSUES. THIS VEHICLE ABSOLUTELY STALLS WHILE DRIVING. I HAVE NOTIFIED CHRYSLER CORP DIRECTLY AND THEY ARE MONITORING THE SERVICE DONE AT THE DEALERSHIP.
Mfg Campaign: 11091149
Recall Date: May 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
BOUGHT NEW, CURRENTLY HAS APPROX. 1200 MILES ON IT. VAN HAS STALLED WHILE DRIVING MULTIPLE TIMES WHILE SHOWING ERROR MESSAGES INCLUDING "STOP/START UNAVAILABLE, SERVICE STOP/START SYSTEM", THE LETTER A! WITH AN ARROW AROUND IT. WHEN VAN STALLS THE GEAR KNOB FLASHES IN "D" OR DRIVE MODE. TAKEN TO SERVICE FOR FIRST INCIDENT WEEK OF 4/16, DEALERSHIP REPLACED THE ECM. PICKED UP VEHICLE ON 4/18 AND STALLED AGAIN ON 4/22 AND 4/23 WHILE SHOWING THE EXACT SAME ERROR MESSAGES. TOWED TO DEALER ON 4/24 AND THEY KEPT IT UNTIL 4/30 WITH NO FIX AS THEY SAID THEY COULD NOT REPLICATE THE ERRORS OR STALLING. PICKED UP THE VAN ON 4/30 AND THE VEHICLE STALLED AGAIN AND EXHIBITED THE SAME ERROR CODES WHILE NOT EVEN A QUARTER MILE FROM LEAVING THE DEALERSHIP. I PULLED OVER, PUT THE VAN IN PARK, STARTED THE VAN AGAIN AND TOOK IT BACK TO THE DEALER AND THE ONSITE MANAGER TOOK A PICTURE OF THE ERROR CODE A! AND IT IS STILL IN SERVICE FOR THE 3RD TIME. I HAVE PICTURES AND VIDEOS TO SUPPORT MY ISSUES. THIS VEHICLE ABSOLUTELY STALLS WHILE DRIVING. I HAVE NOTIFIED CHRYSLER CORP DIRECTLY AND THEY ARE MONITORING THE SERVICE DONE AT THE DEALERSHIP.
Corrective Action:
BOUGHT NEW, CURRENTLY HAS APPROX. 1200 MILES ON IT. VAN HAS STALLED WHILE DRIVING MULTIPLE TIMES WHILE SHOWING ERROR MESSAGES INCLUDING "STOP/START UNAVAILABLE, SERVICE STOP/START SYSTEM", THE LETTER A! WITH AN ARROW AROUND IT. WHEN VAN STALLS THE GEAR KNOB FLASHES IN "D" OR DRIVE MODE. TAKEN TO SERVICE FOR FIRST INCIDENT WEEK OF 4/16, DEALERSHIP REPLACED THE ECM. PICKED UP VEHICLE ON 4/18 AND STALLED AGAIN ON 4/22 AND 4/23 WHILE SHOWING THE EXACT SAME ERROR MESSAGES. TOWED TO DEALER ON 4/24 AND THEY KEPT IT UNTIL 4/30 WITH NO FIX AS THEY SAID THEY COULD NOT REPLICATE THE ERRORS OR STALLING. PICKED UP THE VAN ON 4/30 AND THE VEHICLE STALLED AGAIN AND EXHIBITED THE SAME ERROR CODES WHILE NOT EVEN A QUARTER MILE FROM LEAVING THE DEALERSHIP. I PULLED OVER, PUT THE VAN IN PARK, STARTED THE VAN AGAIN AND TOOK IT BACK TO THE DEALER AND THE ONSITE MANAGER TOOK A PICTURE OF THE ERROR CODE A! AND IT IS STILL IN SERVICE FOR THE 3RD TIME. I HAVE PICTURES AND VIDEOS TO SUPPORT MY ISSUES. THIS VEHICLE ABSOLUTELY STALLS WHILE DRIVING. I HAVE NOTIFIED CHRYSLER CORP DIRECTLY AND THEY ARE MONITORING THE SERVICE DONE AT THE DEALERSHIP.
Additional Notes:
BOUGHT NEW, CURRENTLY HAS APPROX. 1200 MILES ON IT. VAN HAS STALLED WHILE DRIVING MULTIPLE TIMES WHILE SHOWING ERROR MESSAGES INCLUDING "STOP/START UNAVAILABLE, SERVICE STOP/START SYSTEM", THE LETTER A! WITH AN ARROW AROUND IT. WHEN VAN STALLS THE GEAR KNOB FLASHES IN "D" OR DRIVE MODE. TAKEN TO SERVICE FOR FIRST INCIDENT WEEK OF 4/16, DEALERSHIP REPLACED THE ECM. PICKED UP VEHICLE ON 4/18 AND STALLED AGAIN ON 4/22 AND 4/23 WHILE SHOWING THE EXACT SAME ERROR MESSAGES. TOWED TO DEALER ON 4/24 AND THEY KEPT IT UNTIL 4/30 WITH NO FIX AS THEY SAID THEY COULD NOT REPLICATE THE ERRORS OR STALLING. PICKED UP THE VAN ON 4/30 AND THE VEHICLE STALLED AGAIN AND EXHIBITED THE SAME ERROR CODES WHILE NOT EVEN A QUARTER MILE FROM LEAVING THE DEALERSHIP. I PULLED OVER, PUT THE VAN IN PARK, STARTED THE VAN AGAIN AND TOOK IT BACK TO THE DEALER AND THE ONSITE MANAGER TOOK A PICTURE OF THE ERROR CODE A! AND IT IS STILL IN SERVICE FOR THE 3RD TIME. I HAVE PICTURES AND VIDEOS TO SUPPORT MY ISSUES. THIS VEHICLE ABSOLUTELY STALLS WHILE DRIVING. I HAVE NOTIFIED CHRYSLER CORP DIRECTLY AND THEY ARE MONITORING THE SERVICE DONE AT THE DEALERSHIP.
Mfg Campaign: 11091149
Recall Date: May 1, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SEVERAL TIMES WHILE DRIVING, THE CAR HAS LOST ALL ELECTRICAL POWER. CAR WAS PURCHASED NEW IN MAY 2016. 1) WHEN DRIVING AT APPROX 50MPH, THE VEHICLE LOST ALL INTERNAL POWER - RADIO, LIGHTS, GAUGES, ETC. BRAKING AND STEERING WERE UNAFFECTED. PULLED OVER AND SHUT OFF VEHICLE. AFTER 5 MINUTES, RESTARTED NORMALLY. IN RESPONSE TO THIS, THE DEALER REPLACED THE INSTRUMENT CLUSTER. THIS WAS THE FIRST INCIDENT, OCCURRING SUMMER 2017. 2) WHEN DRIVING IN A PARKING LOT, APPROX 10MPH, THE VEHICLE LOST ALL POWER AND CAME TO AN ABRUPT STOP. PASSENGERS WERE DISTURBED AND CONCERNED, BUT NOT INJURED. AFTER A FEW MINUTES, THE VEHICLE RESTARTED NORMALLY. 3) WHEN IDLING (STOPPED) IN A DRIVE-THRU LINE, THE CAR LOST ALL POWER. NO CONTROLS IN THE VEHICLE WORKED, NOR DID THE KEYFOB. CAR WOULD NOT RESTART. DRIVER OPENED AND RE-CLOSED THE VEHICLE DOOR, AT WHICH TIME THE VEHICLE RESTARTED WITH A QUICK SUCCESSION OF ERROR MESSAGES ON THE INSTRUMENT CLUSTER REGARDING THE LIFTGATE AND OTHER SYSTEMS. THIS IS THE MOST RECENT INCIDENT, OCCURRING 30-APRIL-2018. THIS IS A SAFETY CONCERN, MAKING US HESITANT AND SCARED TO DRIVE THE VEHICLE. PLEASE HELP.
Corrective Action:
SEVERAL TIMES WHILE DRIVING, THE CAR HAS LOST ALL ELECTRICAL POWER. CAR WAS PURCHASED NEW IN MAY 2016. 1) WHEN DRIVING AT APPROX 50MPH, THE VEHICLE LOST ALL INTERNAL POWER - RADIO, LIGHTS, GAUGES, ETC. BRAKING AND STEERING WERE UNAFFECTED. PULLED OVER AND SHUT OFF VEHICLE. AFTER 5 MINUTES, RESTARTED NORMALLY. IN RESPONSE TO THIS, THE DEALER REPLACED THE INSTRUMENT CLUSTER. THIS WAS THE FIRST INCIDENT, OCCURRING SUMMER 2017. 2) WHEN DRIVING IN A PARKING LOT, APPROX 10MPH, THE VEHICLE LOST ALL POWER AND CAME TO AN ABRUPT STOP. PASSENGERS WERE DISTURBED AND CONCERNED, BUT NOT INJURED. AFTER A FEW MINUTES, THE VEHICLE RESTARTED NORMALLY. 3) WHEN IDLING (STOPPED) IN A DRIVE-THRU LINE, THE CAR LOST ALL POWER. NO CONTROLS IN THE VEHICLE WORKED, NOR DID THE KEYFOB. CAR WOULD NOT RESTART. DRIVER OPENED AND RE-CLOSED THE VEHICLE DOOR, AT WHICH TIME THE VEHICLE RESTARTED WITH A QUICK SUCCESSION OF ERROR MESSAGES ON THE INSTRUMENT CLUSTER REGARDING THE LIFTGATE AND OTHER SYSTEMS. THIS IS THE MOST RECENT INCIDENT, OCCURRING 30-APRIL-2018. THIS IS A SAFETY CONCERN, MAKING US HESITANT AND SCARED TO DRIVE THE VEHICLE. PLEASE HELP.
Additional Notes:
SEVERAL TIMES WHILE DRIVING, THE CAR HAS LOST ALL ELECTRICAL POWER. CAR WAS PURCHASED NEW IN MAY 2016. 1) WHEN DRIVING AT APPROX 50MPH, THE VEHICLE LOST ALL INTERNAL POWER - RADIO, LIGHTS, GAUGES, ETC. BRAKING AND STEERING WERE UNAFFECTED. PULLED OVER AND SHUT OFF VEHICLE. AFTER 5 MINUTES, RESTARTED NORMALLY. IN RESPONSE TO THIS, THE DEALER REPLACED THE INSTRUMENT CLUSTER. THIS WAS THE FIRST INCIDENT, OCCURRING SUMMER 2017. 2) WHEN DRIVING IN A PARKING LOT, APPROX 10MPH, THE VEHICLE LOST ALL POWER AND CAME TO AN ABRUPT STOP. PASSENGERS WERE DISTURBED AND CONCERNED, BUT NOT INJURED. AFTER A FEW MINUTES, THE VEHICLE RESTARTED NORMALLY. 3) WHEN IDLING (STOPPED) IN A DRIVE-THRU LINE, THE CAR LOST ALL POWER. NO CONTROLS IN THE VEHICLE WORKED, NOR DID THE KEYFOB. CAR WOULD NOT RESTART. DRIVER OPENED AND RE-CLOSED THE VEHICLE DOOR, AT WHICH TIME THE VEHICLE RESTARTED WITH A QUICK SUCCESSION OF ERROR MESSAGES ON THE INSTRUMENT CLUSTER REGARDING THE LIFTGATE AND OTHER SYSTEMS. THIS IS THE MOST RECENT INCIDENT, OCCURRING 30-APRIL-2018. THIS IS A SAFETY CONCERN, MAKING US HESITANT AND SCARED TO DRIVE THE VEHICLE. PLEASE HELP.
Mfg Campaign: 11091096
Recall Date: Apr 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE MOON ROOF EXPLODED. THE CONTACT STATED THAT THE GLASS SHATTERED ONTO THE MOONROOF COVER, AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602) AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DIAGNOSIS INFORMATION WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE MOON ROOF EXPLODED. THE CONTACT STATED THAT THE GLASS SHATTERED ONTO THE MOONROOF COVER, AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602) AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DIAGNOSIS INFORMATION WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE MOON ROOF EXPLODED. THE CONTACT STATED THAT THE GLASS SHATTERED ONTO THE MOONROOF COVER, AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602) AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DIAGNOSIS INFORMATION WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11090268
Recall Date: Apr 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE MOON ROOF EXPLODED. THE CONTACT STATED THAT THE GLASS SHATTERED ONTO THE MOONROOF COVER, AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602) AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DIAGNOSIS INFORMATION WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE MOON ROOF EXPLODED. THE CONTACT STATED THAT THE GLASS SHATTERED ONTO THE MOONROOF COVER, AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602) AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DIAGNOSIS INFORMATION WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE MOON ROOF EXPLODED. THE CONTACT STATED THAT THE GLASS SHATTERED ONTO THE MOONROOF COVER, AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602) AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DIAGNOSIS INFORMATION WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11090268
Recall Date: Apr 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WAS RECALLED DUE TO PACIFICA'S STALLING CREATING DANGEROUS SITUATIONS, VAN WAS TAKE TO DEALERSHIP AND SOFTWARE UPDATED. OUR VAN HAD BEEN HAVING MANY TRANSMISSION ISSUES, MAINLY HARD SHIFTS THAT SHIFTED SO HARD IT FELT LIKE THE VEHICLE WAS REAR ENDED. AFTER THE SOFTWARE UPDATE, OUR FAMILY WAS ON AN ON RAMP TO THE HIGHWAY AND THE VEHICLE SUDDENLY JUST STALLED AND STOPPED. THE VEHICLE FINALLY BEGAN MOVING AGAIN AFTER WHAT SEEMED LIKE A LONG TIME BUT WAS MOST LIKELY 5 - 10 SECONDS. HAD A VEHICLE BEEN FOLLOWING US IT WOULD HAVE RESULTED IN AN ACCIDENT WITHOUT QUESTION. THE VAN MADE IT HOME AND HAS BEEN PARKED IN OUR GARAGE AS WE FEEL IT IS UNSAFE TO DRIVE. CHRYSLER HAS BEEN CONTACTED AND IS LOOKING INTO IT. WE BOUGHT A NEW VEHICLE AND THIS ONE BECAUSE OF THE MANY SAFETY FEATURES, UNFORTUNATELY WE ARE LEFT WITH A VEHICLE THAT PUTS MY WIFE AND THREE KIDS IN DANGER.
Corrective Action:
VEHICLE WAS RECALLED DUE TO PACIFICA'S STALLING CREATING DANGEROUS SITUATIONS, VAN WAS TAKE TO DEALERSHIP AND SOFTWARE UPDATED. OUR VAN HAD BEEN HAVING MANY TRANSMISSION ISSUES, MAINLY HARD SHIFTS THAT SHIFTED SO HARD IT FELT LIKE THE VEHICLE WAS REAR ENDED. AFTER THE SOFTWARE UPDATE, OUR FAMILY WAS ON AN ON RAMP TO THE HIGHWAY AND THE VEHICLE SUDDENLY JUST STALLED AND STOPPED. THE VEHICLE FINALLY BEGAN MOVING AGAIN AFTER WHAT SEEMED LIKE A LONG TIME BUT WAS MOST LIKELY 5 - 10 SECONDS. HAD A VEHICLE BEEN FOLLOWING US IT WOULD HAVE RESULTED IN AN ACCIDENT WITHOUT QUESTION. THE VAN MADE IT HOME AND HAS BEEN PARKED IN OUR GARAGE AS WE FEEL IT IS UNSAFE TO DRIVE. CHRYSLER HAS BEEN CONTACTED AND IS LOOKING INTO IT. WE BOUGHT A NEW VEHICLE AND THIS ONE BECAUSE OF THE MANY SAFETY FEATURES, UNFORTUNATELY WE ARE LEFT WITH A VEHICLE THAT PUTS MY WIFE AND THREE KIDS IN DANGER.
Additional Notes:
VEHICLE WAS RECALLED DUE TO PACIFICA'S STALLING CREATING DANGEROUS SITUATIONS, VAN WAS TAKE TO DEALERSHIP AND SOFTWARE UPDATED. OUR VAN HAD BEEN HAVING MANY TRANSMISSION ISSUES, MAINLY HARD SHIFTS THAT SHIFTED SO HARD IT FELT LIKE THE VEHICLE WAS REAR ENDED. AFTER THE SOFTWARE UPDATE, OUR FAMILY WAS ON AN ON RAMP TO THE HIGHWAY AND THE VEHICLE SUDDENLY JUST STALLED AND STOPPED. THE VEHICLE FINALLY BEGAN MOVING AGAIN AFTER WHAT SEEMED LIKE A LONG TIME BUT WAS MOST LIKELY 5 - 10 SECONDS. HAD A VEHICLE BEEN FOLLOWING US IT WOULD HAVE RESULTED IN AN ACCIDENT WITHOUT QUESTION. THE VAN MADE IT HOME AND HAS BEEN PARKED IN OUR GARAGE AS WE FEEL IT IS UNSAFE TO DRIVE. CHRYSLER HAS BEEN CONTACTED AND IS LOOKING INTO IT. WE BOUGHT A NEW VEHICLE AND THIS ONE BECAUSE OF THE MANY SAFETY FEATURES, UNFORTUNATELY WE ARE LEFT WITH A VEHICLE THAT PUTS MY WIFE AND THREE KIDS IN DANGER.
Mfg Campaign: 11085153
Recall Date: Apr 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WAS RECALLED DUE TO PACIFICA'S STALLING CREATING DANGEROUS SITUATIONS, VAN WAS TAKE TO DEALERSHIP AND SOFTWARE UPDATED. OUR VAN HAD BEEN HAVING MANY TRANSMISSION ISSUES, MAINLY HARD SHIFTS THAT SHIFTED SO HARD IT FELT LIKE THE VEHICLE WAS REAR ENDED. AFTER THE SOFTWARE UPDATE, OUR FAMILY WAS ON AN ON RAMP TO THE HIGHWAY AND THE VEHICLE SUDDENLY JUST STALLED AND STOPPED. THE VEHICLE FINALLY BEGAN MOVING AGAIN AFTER WHAT SEEMED LIKE A LONG TIME BUT WAS MOST LIKELY 5 - 10 SECONDS. HAD A VEHICLE BEEN FOLLOWING US IT WOULD HAVE RESULTED IN AN ACCIDENT WITHOUT QUESTION. THE VAN MADE IT HOME AND HAS BEEN PARKED IN OUR GARAGE AS WE FEEL IT IS UNSAFE TO DRIVE. CHRYSLER HAS BEEN CONTACTED AND IS LOOKING INTO IT. WE BOUGHT A NEW VEHICLE AND THIS ONE BECAUSE OF THE MANY SAFETY FEATURES, UNFORTUNATELY WE ARE LEFT WITH A VEHICLE THAT PUTS MY WIFE AND THREE KIDS IN DANGER.
Corrective Action:
VEHICLE WAS RECALLED DUE TO PACIFICA'S STALLING CREATING DANGEROUS SITUATIONS, VAN WAS TAKE TO DEALERSHIP AND SOFTWARE UPDATED. OUR VAN HAD BEEN HAVING MANY TRANSMISSION ISSUES, MAINLY HARD SHIFTS THAT SHIFTED SO HARD IT FELT LIKE THE VEHICLE WAS REAR ENDED. AFTER THE SOFTWARE UPDATE, OUR FAMILY WAS ON AN ON RAMP TO THE HIGHWAY AND THE VEHICLE SUDDENLY JUST STALLED AND STOPPED. THE VEHICLE FINALLY BEGAN MOVING AGAIN AFTER WHAT SEEMED LIKE A LONG TIME BUT WAS MOST LIKELY 5 - 10 SECONDS. HAD A VEHICLE BEEN FOLLOWING US IT WOULD HAVE RESULTED IN AN ACCIDENT WITHOUT QUESTION. THE VAN MADE IT HOME AND HAS BEEN PARKED IN OUR GARAGE AS WE FEEL IT IS UNSAFE TO DRIVE. CHRYSLER HAS BEEN CONTACTED AND IS LOOKING INTO IT. WE BOUGHT A NEW VEHICLE AND THIS ONE BECAUSE OF THE MANY SAFETY FEATURES, UNFORTUNATELY WE ARE LEFT WITH A VEHICLE THAT PUTS MY WIFE AND THREE KIDS IN DANGER.
Additional Notes:
VEHICLE WAS RECALLED DUE TO PACIFICA'S STALLING CREATING DANGEROUS SITUATIONS, VAN WAS TAKE TO DEALERSHIP AND SOFTWARE UPDATED. OUR VAN HAD BEEN HAVING MANY TRANSMISSION ISSUES, MAINLY HARD SHIFTS THAT SHIFTED SO HARD IT FELT LIKE THE VEHICLE WAS REAR ENDED. AFTER THE SOFTWARE UPDATE, OUR FAMILY WAS ON AN ON RAMP TO THE HIGHWAY AND THE VEHICLE SUDDENLY JUST STALLED AND STOPPED. THE VEHICLE FINALLY BEGAN MOVING AGAIN AFTER WHAT SEEMED LIKE A LONG TIME BUT WAS MOST LIKELY 5 - 10 SECONDS. HAD A VEHICLE BEEN FOLLOWING US IT WOULD HAVE RESULTED IN AN ACCIDENT WITHOUT QUESTION. THE VAN MADE IT HOME AND HAS BEEN PARKED IN OUR GARAGE AS WE FEEL IT IS UNSAFE TO DRIVE. CHRYSLER HAS BEEN CONTACTED AND IS LOOKING INTO IT. WE BOUGHT A NEW VEHICLE AND THIS ONE BECAUSE OF THE MANY SAFETY FEATURES, UNFORTUNATELY WE ARE LEFT WITH A VEHICLE THAT PUTS MY WIFE AND THREE KIDS IN DANGER.
Mfg Campaign: 11085153
Recall Date: Apr 15, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE. THE CONTACT STATED THAT THE ENGINE HAD FALLEN TO THE GROUND. THE VEHICLE WAS TOWED TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602, (229) 242-1540) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED REPLACEMENT. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER FOR REPAIRS. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT HE WOULD BE REIMBURSED FOR A NEW ENGINE SINCE THE VEHICLE HAD ONLY BEEN DRIVEN FOR A YEAR. THE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE. THE CONTACT STATED THAT THE ENGINE HAD FALLEN TO THE GROUND. THE VEHICLE WAS TOWED TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602, (229) 242-1540) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED REPLACEMENT. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER FOR REPAIRS. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT HE WOULD BE REIMBURSED FOR A NEW ENGINE SINCE THE VEHICLE HAD ONLY BEEN DRIVEN FOR A YEAR. THE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE. THE CONTACT STATED THAT THE ENGINE HAD FALLEN TO THE GROUND. THE VEHICLE WAS TOWED TO CASS BURCH CHRYSLER DODGE JEEP RAM VALDOSTA (4164 N VALDOSTA RD, VALDOSTA, GA 31602, (229) 242-1540) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED REPLACEMENT. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER FOR REPAIRS. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT HE WOULD BE REIMBURSED FOR A NEW ENGINE SINCE THE VEHICLE HAD ONLY BEEN DRIVEN FOR A YEAR. THE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11084883
Recall Date: Apr 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE MAKING A RIGHT HAND TURN INTO A DRIVEWAY THE VEHICLE SHUT OFF
Corrective Action:
WHILE MAKING A RIGHT HAND TURN INTO A DRIVEWAY THE VEHICLE SHUT OFF
Additional Notes:
WHILE MAKING A RIGHT HAND TURN INTO A DRIVEWAY THE VEHICLE SHUT OFF
Mfg Campaign: 11084884
Recall Date: Apr 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR FAILED TO START. I WAS NOT ABLE TO PRESS THE BRAKE DOWN AT ALL TO START THE CAR. I TRIED 3 TIMES THEN LET IT SIT FOR A FEW MINUTES AND TRIED AGAIN. IT FINALLY STARTED. THE POWER DOORS WOULDN'T WORK AND THE BATTERY METER WAS GOING CRAZY FROM ZERO TO MIDWAY. POWER WAS NOT CONSISTENT. IT TOOK A FEW MINUTES FOR MY SCREEN AND REVERSE CAM TO COME ON. THERE WAS A LOUD POP LIKE A POWER SURGE AND THE SCREEN CAME ON AFTER THAT ALONG WITH THE RADIO. WHILE DRIVING ON A CITY STREET THE CAR COMPLETELY DIED. THIS HAPPENED AGAIN FURTHER ON MY ROUTE HOME WHILE TURNING CAR COMPLETELY DIED AND I HAD NO CONTROL OVER THE STEERING AS WELL. I WAS NOT ABLE TO DEPRESS THE BRAKE TO START IT AGAIN FOR A FEW SECONDS. IT FINALLY STARTED AND THE BATTERY WAS RUNNING WONKY THE REST OF THE WAY HOME. THE A/C WAS FADING IN AND OUT AS WELL. CAR CONTINUES TO HAVE FLUCTUATING BATTERY POWER ON STARTUP. *TT *TR
Corrective Action:
THE CAR FAILED TO START. I WAS NOT ABLE TO PRESS THE BRAKE DOWN AT ALL TO START THE CAR. I TRIED 3 TIMES THEN LET IT SIT FOR A FEW MINUTES AND TRIED AGAIN. IT FINALLY STARTED. THE POWER DOORS WOULDN'T WORK AND THE BATTERY METER WAS GOING CRAZY FROM ZERO TO MIDWAY. POWER WAS NOT CONSISTENT. IT TOOK A FEW MINUTES FOR MY SCREEN AND REVERSE CAM TO COME ON. THERE WAS A LOUD POP LIKE A POWER SURGE AND THE SCREEN CAME ON AFTER THAT ALONG WITH THE RADIO. WHILE DRIVING ON A CITY STREET THE CAR COMPLETELY DIED. THIS HAPPENED AGAIN FURTHER ON MY ROUTE HOME WHILE TURNING CAR COMPLETELY DIED AND I HAD NO CONTROL OVER THE STEERING AS WELL. I WAS NOT ABLE TO DEPRESS THE BRAKE TO START IT AGAIN FOR A FEW SECONDS. IT FINALLY STARTED AND THE BATTERY WAS RUNNING WONKY THE REST OF THE WAY HOME. THE A/C WAS FADING IN AND OUT AS WELL. CAR CONTINUES TO HAVE FLUCTUATING BATTERY POWER ON STARTUP. *TT *TR
Additional Notes:
THE CAR FAILED TO START. I WAS NOT ABLE TO PRESS THE BRAKE DOWN AT ALL TO START THE CAR. I TRIED 3 TIMES THEN LET IT SIT FOR A FEW MINUTES AND TRIED AGAIN. IT FINALLY STARTED. THE POWER DOORS WOULDN'T WORK AND THE BATTERY METER WAS GOING CRAZY FROM ZERO TO MIDWAY. POWER WAS NOT CONSISTENT. IT TOOK A FEW MINUTES FOR MY SCREEN AND REVERSE CAM TO COME ON. THERE WAS A LOUD POP LIKE A POWER SURGE AND THE SCREEN CAME ON AFTER THAT ALONG WITH THE RADIO. WHILE DRIVING ON A CITY STREET THE CAR COMPLETELY DIED. THIS HAPPENED AGAIN FURTHER ON MY ROUTE HOME WHILE TURNING CAR COMPLETELY DIED AND I HAD NO CONTROL OVER THE STEERING AS WELL. I WAS NOT ABLE TO DEPRESS THE BRAKE TO START IT AGAIN FOR A FEW SECONDS. IT FINALLY STARTED AND THE BATTERY WAS RUNNING WONKY THE REST OF THE WAY HOME. THE A/C WAS FADING IN AND OUT AS WELL. CAR CONTINUES TO HAVE FLUCTUATING BATTERY POWER ON STARTUP. *TT *TR
Mfg Campaign: 11084729
Recall Date: Apr 12, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AS OF TODAY, MY NEW VAN HAS BEEN IN SERVICE 13 OF THE 15 DAYS I HAVE OWNED IT. NOT EVEN 12 HOURS AFTER BRINGING MY NEW VAN HOME, I NOTICED SOME LAGGING/SLIGHT JERK AFTER BRAKING GOING AROUND 20 MPH. THE NEXT DAY, IN A NEIGHBORHOOD (THANK GOODNESS) AFTER TURNING RIGHT AFTER A STOP SIGN, THE CHECK ENGINE LIGHT CAME ON WITH A DING AND BLINKING AND I WAS UNABLE TO ACCELERATE. I COASTED INTO MY FRIENDS DRIVEWAY TO PUT IN PARK AND THE VAN BEGAN TO SHAKE. THIS WENT ON A FEW MIN AND BECAUSE I WAS ON MY WAY TO WORK, I LEFT THE DRIVEWAY AND CONTINUED ON MY WAY FOR 10 MIN. THE CHECK ENGINE LIGHT CAME ON TWO MORE TIMES AFTER THAT. AFTER FOUR DAYS IN SERVICE, THEY FINALLY CONCLUDED IT WAS THE O2 SENSORS AND REPLACED ALL OF THOSE. AFTER IT WAS FIXED, MY HUSBAND COULDN'T EVEN MAKE IT HOME BEFORE THE CHECK ENGINE LIGHT CAME BACK ON. AS OF YESTERDAY, COMPUTER MODULES HAVE BEEN UPDATED AND THE CHECK ENGINE LIGHT STILL COMES ON AND THEY CAN'T PINPINT WHERE THE MISFIRE IS HAPPENING.
Corrective Action:
AS OF TODAY, MY NEW VAN HAS BEEN IN SERVICE 13 OF THE 15 DAYS I HAVE OWNED IT. NOT EVEN 12 HOURS AFTER BRINGING MY NEW VAN HOME, I NOTICED SOME LAGGING/SLIGHT JERK AFTER BRAKING GOING AROUND 20 MPH. THE NEXT DAY, IN A NEIGHBORHOOD (THANK GOODNESS) AFTER TURNING RIGHT AFTER A STOP SIGN, THE CHECK ENGINE LIGHT CAME ON WITH A DING AND BLINKING AND I WAS UNABLE TO ACCELERATE. I COASTED INTO MY FRIENDS DRIVEWAY TO PUT IN PARK AND THE VAN BEGAN TO SHAKE. THIS WENT ON A FEW MIN AND BECAUSE I WAS ON MY WAY TO WORK, I LEFT THE DRIVEWAY AND CONTINUED ON MY WAY FOR 10 MIN. THE CHECK ENGINE LIGHT CAME ON TWO MORE TIMES AFTER THAT. AFTER FOUR DAYS IN SERVICE, THEY FINALLY CONCLUDED IT WAS THE O2 SENSORS AND REPLACED ALL OF THOSE. AFTER IT WAS FIXED, MY HUSBAND COULDN'T EVEN MAKE IT HOME BEFORE THE CHECK ENGINE LIGHT CAME BACK ON. AS OF YESTERDAY, COMPUTER MODULES HAVE BEEN UPDATED AND THE CHECK ENGINE LIGHT STILL COMES ON AND THEY CAN'T PINPINT WHERE THE MISFIRE IS HAPPENING.
Additional Notes:
AS OF TODAY, MY NEW VAN HAS BEEN IN SERVICE 13 OF THE 15 DAYS I HAVE OWNED IT. NOT EVEN 12 HOURS AFTER BRINGING MY NEW VAN HOME, I NOTICED SOME LAGGING/SLIGHT JERK AFTER BRAKING GOING AROUND 20 MPH. THE NEXT DAY, IN A NEIGHBORHOOD (THANK GOODNESS) AFTER TURNING RIGHT AFTER A STOP SIGN, THE CHECK ENGINE LIGHT CAME ON WITH A DING AND BLINKING AND I WAS UNABLE TO ACCELERATE. I COASTED INTO MY FRIENDS DRIVEWAY TO PUT IN PARK AND THE VAN BEGAN TO SHAKE. THIS WENT ON A FEW MIN AND BECAUSE I WAS ON MY WAY TO WORK, I LEFT THE DRIVEWAY AND CONTINUED ON MY WAY FOR 10 MIN. THE CHECK ENGINE LIGHT CAME ON TWO MORE TIMES AFTER THAT. AFTER FOUR DAYS IN SERVICE, THEY FINALLY CONCLUDED IT WAS THE O2 SENSORS AND REPLACED ALL OF THOSE. AFTER IT WAS FIXED, MY HUSBAND COULDN'T EVEN MAKE IT HOME BEFORE THE CHECK ENGINE LIGHT CAME BACK ON. AS OF YESTERDAY, COMPUTER MODULES HAVE BEEN UPDATED AND THE CHECK ENGINE LIGHT STILL COMES ON AND THEY CAN'T PINPINT WHERE THE MISFIRE IS HAPPENING.
Mfg Campaign: 11084526
Recall Date: Apr 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AS OF TODAY, MY NEW VAN HAS BEEN IN SERVICE 13 OF THE 15 DAYS I HAVE OWNED IT. NOT EVEN 12 HOURS AFTER BRINGING MY NEW VAN HOME, I NOTICED SOME LAGGING/SLIGHT JERK AFTER BRAKING GOING AROUND 20 MPH. THE NEXT DAY, IN A NEIGHBORHOOD (THANK GOODNESS) AFTER TURNING RIGHT AFTER A STOP SIGN, THE CHECK ENGINE LIGHT CAME ON WITH A DING AND BLINKING AND I WAS UNABLE TO ACCELERATE. I COASTED INTO MY FRIENDS DRIVEWAY TO PUT IN PARK AND THE VAN BEGAN TO SHAKE. THIS WENT ON A FEW MIN AND BECAUSE I WAS ON MY WAY TO WORK, I LEFT THE DRIVEWAY AND CONTINUED ON MY WAY FOR 10 MIN. THE CHECK ENGINE LIGHT CAME ON TWO MORE TIMES AFTER THAT. AFTER FOUR DAYS IN SERVICE, THEY FINALLY CONCLUDED IT WAS THE O2 SENSORS AND REPLACED ALL OF THOSE. AFTER IT WAS FIXED, MY HUSBAND COULDN'T EVEN MAKE IT HOME BEFORE THE CHECK ENGINE LIGHT CAME BACK ON. AS OF YESTERDAY, COMPUTER MODULES HAVE BEEN UPDATED AND THE CHECK ENGINE LIGHT STILL COMES ON AND THEY CAN'T PINPINT WHERE THE MISFIRE IS HAPPENING.
Corrective Action:
AS OF TODAY, MY NEW VAN HAS BEEN IN SERVICE 13 OF THE 15 DAYS I HAVE OWNED IT. NOT EVEN 12 HOURS AFTER BRINGING MY NEW VAN HOME, I NOTICED SOME LAGGING/SLIGHT JERK AFTER BRAKING GOING AROUND 20 MPH. THE NEXT DAY, IN A NEIGHBORHOOD (THANK GOODNESS) AFTER TURNING RIGHT AFTER A STOP SIGN, THE CHECK ENGINE LIGHT CAME ON WITH A DING AND BLINKING AND I WAS UNABLE TO ACCELERATE. I COASTED INTO MY FRIENDS DRIVEWAY TO PUT IN PARK AND THE VAN BEGAN TO SHAKE. THIS WENT ON A FEW MIN AND BECAUSE I WAS ON MY WAY TO WORK, I LEFT THE DRIVEWAY AND CONTINUED ON MY WAY FOR 10 MIN. THE CHECK ENGINE LIGHT CAME ON TWO MORE TIMES AFTER THAT. AFTER FOUR DAYS IN SERVICE, THEY FINALLY CONCLUDED IT WAS THE O2 SENSORS AND REPLACED ALL OF THOSE. AFTER IT WAS FIXED, MY HUSBAND COULDN'T EVEN MAKE IT HOME BEFORE THE CHECK ENGINE LIGHT CAME BACK ON. AS OF YESTERDAY, COMPUTER MODULES HAVE BEEN UPDATED AND THE CHECK ENGINE LIGHT STILL COMES ON AND THEY CAN'T PINPINT WHERE THE MISFIRE IS HAPPENING.
Additional Notes:
AS OF TODAY, MY NEW VAN HAS BEEN IN SERVICE 13 OF THE 15 DAYS I HAVE OWNED IT. NOT EVEN 12 HOURS AFTER BRINGING MY NEW VAN HOME, I NOTICED SOME LAGGING/SLIGHT JERK AFTER BRAKING GOING AROUND 20 MPH. THE NEXT DAY, IN A NEIGHBORHOOD (THANK GOODNESS) AFTER TURNING RIGHT AFTER A STOP SIGN, THE CHECK ENGINE LIGHT CAME ON WITH A DING AND BLINKING AND I WAS UNABLE TO ACCELERATE. I COASTED INTO MY FRIENDS DRIVEWAY TO PUT IN PARK AND THE VAN BEGAN TO SHAKE. THIS WENT ON A FEW MIN AND BECAUSE I WAS ON MY WAY TO WORK, I LEFT THE DRIVEWAY AND CONTINUED ON MY WAY FOR 10 MIN. THE CHECK ENGINE LIGHT CAME ON TWO MORE TIMES AFTER THAT. AFTER FOUR DAYS IN SERVICE, THEY FINALLY CONCLUDED IT WAS THE O2 SENSORS AND REPLACED ALL OF THOSE. AFTER IT WAS FIXED, MY HUSBAND COULDN'T EVEN MAKE IT HOME BEFORE THE CHECK ENGINE LIGHT CAME BACK ON. AS OF YESTERDAY, COMPUTER MODULES HAVE BEEN UPDATED AND THE CHECK ENGINE LIGHT STILL COMES ON AND THEY CAN'T PINPINT WHERE THE MISFIRE IS HAPPENING.
Mfg Campaign: 11084526
Recall Date: Apr 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AS OF TODAY, MY NEW VAN HAS BEEN IN SERVICE 13 OF THE 15 DAYS I HAVE OWNED IT. NOT EVEN 12 HOURS AFTER BRINGING MY NEW VAN HOME, I NOTICED SOME LAGGING/SLIGHT JERK AFTER BRAKING GOING AROUND 20 MPH. THE NEXT DAY, IN A NEIGHBORHOOD (THANK GOODNESS) AFTER TURNING RIGHT AFTER A STOP SIGN, THE CHECK ENGINE LIGHT CAME ON WITH A DING AND BLINKING AND I WAS UNABLE TO ACCELERATE. I COASTED INTO MY FRIENDS DRIVEWAY TO PUT IN PARK AND THE VAN BEGAN TO SHAKE. THIS WENT ON A FEW MIN AND BECAUSE I WAS ON MY WAY TO WORK, I LEFT THE DRIVEWAY AND CONTINUED ON MY WAY FOR 10 MIN. THE CHECK ENGINE LIGHT CAME ON TWO MORE TIMES AFTER THAT. AFTER FOUR DAYS IN SERVICE, THEY FINALLY CONCLUDED IT WAS THE O2 SENSORS AND REPLACED ALL OF THOSE. AFTER IT WAS FIXED, MY HUSBAND COULDN'T EVEN MAKE IT HOME BEFORE THE CHECK ENGINE LIGHT CAME BACK ON. AS OF YESTERDAY, COMPUTER MODULES HAVE BEEN UPDATED AND THE CHECK ENGINE LIGHT STILL COMES ON AND THEY CAN'T PINPINT WHERE THE MISFIRE IS HAPPENING.
Corrective Action:
AS OF TODAY, MY NEW VAN HAS BEEN IN SERVICE 13 OF THE 15 DAYS I HAVE OWNED IT. NOT EVEN 12 HOURS AFTER BRINGING MY NEW VAN HOME, I NOTICED SOME LAGGING/SLIGHT JERK AFTER BRAKING GOING AROUND 20 MPH. THE NEXT DAY, IN A NEIGHBORHOOD (THANK GOODNESS) AFTER TURNING RIGHT AFTER A STOP SIGN, THE CHECK ENGINE LIGHT CAME ON WITH A DING AND BLINKING AND I WAS UNABLE TO ACCELERATE. I COASTED INTO MY FRIENDS DRIVEWAY TO PUT IN PARK AND THE VAN BEGAN TO SHAKE. THIS WENT ON A FEW MIN AND BECAUSE I WAS ON MY WAY TO WORK, I LEFT THE DRIVEWAY AND CONTINUED ON MY WAY FOR 10 MIN. THE CHECK ENGINE LIGHT CAME ON TWO MORE TIMES AFTER THAT. AFTER FOUR DAYS IN SERVICE, THEY FINALLY CONCLUDED IT WAS THE O2 SENSORS AND REPLACED ALL OF THOSE. AFTER IT WAS FIXED, MY HUSBAND COULDN'T EVEN MAKE IT HOME BEFORE THE CHECK ENGINE LIGHT CAME BACK ON. AS OF YESTERDAY, COMPUTER MODULES HAVE BEEN UPDATED AND THE CHECK ENGINE LIGHT STILL COMES ON AND THEY CAN'T PINPINT WHERE THE MISFIRE IS HAPPENING.
Additional Notes:
AS OF TODAY, MY NEW VAN HAS BEEN IN SERVICE 13 OF THE 15 DAYS I HAVE OWNED IT. NOT EVEN 12 HOURS AFTER BRINGING MY NEW VAN HOME, I NOTICED SOME LAGGING/SLIGHT JERK AFTER BRAKING GOING AROUND 20 MPH. THE NEXT DAY, IN A NEIGHBORHOOD (THANK GOODNESS) AFTER TURNING RIGHT AFTER A STOP SIGN, THE CHECK ENGINE LIGHT CAME ON WITH A DING AND BLINKING AND I WAS UNABLE TO ACCELERATE. I COASTED INTO MY FRIENDS DRIVEWAY TO PUT IN PARK AND THE VAN BEGAN TO SHAKE. THIS WENT ON A FEW MIN AND BECAUSE I WAS ON MY WAY TO WORK, I LEFT THE DRIVEWAY AND CONTINUED ON MY WAY FOR 10 MIN. THE CHECK ENGINE LIGHT CAME ON TWO MORE TIMES AFTER THAT. AFTER FOUR DAYS IN SERVICE, THEY FINALLY CONCLUDED IT WAS THE O2 SENSORS AND REPLACED ALL OF THOSE. AFTER IT WAS FIXED, MY HUSBAND COULDN'T EVEN MAKE IT HOME BEFORE THE CHECK ENGINE LIGHT CAME BACK ON. AS OF YESTERDAY, COMPUTER MODULES HAVE BEEN UPDATED AND THE CHECK ENGINE LIGHT STILL COMES ON AND THEY CAN'T PINPINT WHERE THE MISFIRE IS HAPPENING.
Mfg Campaign: 11084526
Recall Date: Apr 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CPSC: WE ARE OWNERS OF TWO (2) DIONO RADIAN RXT CARSEATS THAT WE HAVE INSTALLED IN OUR 2017 CHRYSLER PACIFICA. THE CAR SEATS APPEAR TO BE INCOMPATIBLE WITH OUR VEHICLE-- THE SEATS COME LOOSE EASILY, MOVE AROUND BACK TO FRONT AND SIDE TO SIDE SIGNIFICANTLY IN THE SEAT. *DT *JS *TR
Corrective Action:
CPSC: WE ARE OWNERS OF TWO (2) DIONO RADIAN RXT CARSEATS THAT WE HAVE INSTALLED IN OUR 2017 CHRYSLER PACIFICA. THE CAR SEATS APPEAR TO BE INCOMPATIBLE WITH OUR VEHICLE-- THE SEATS COME LOOSE EASILY, MOVE AROUND BACK TO FRONT AND SIDE TO SIDE SIGNIFICANTLY IN THE SEAT. *DT *JS *TR
Additional Notes:
CPSC: WE ARE OWNERS OF TWO (2) DIONO RADIAN RXT CARSEATS THAT WE HAVE INSTALLED IN OUR 2017 CHRYSLER PACIFICA. THE CAR SEATS APPEAR TO BE INCOMPATIBLE WITH OUR VEHICLE-- THE SEATS COME LOOSE EASILY, MOVE AROUND BACK TO FRONT AND SIDE TO SIDE SIGNIFICANTLY IN THE SEAT. *DT *JS *TR
Mfg Campaign: 11088248
Recall Date: Apr 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
CHILD SEAT
Potential Consequences:
CPSC: WE ARE OWNERS OF TWO (2) DIONO RADIAN RXT CARSEATS THAT WE HAVE INSTALLED IN OUR 2017 CHRYSLER PACIFICA. THE CAR SEATS APPEAR TO BE INCOMPATIBLE WITH OUR VEHICLE-- THE SEATS COME LOOSE EASILY, MOVE AROUND BACK TO FRONT AND SIDE TO SIDE SIGNIFICANTLY IN THE SEAT. *DT *JS *TR
Corrective Action:
CPSC: WE ARE OWNERS OF TWO (2) DIONO RADIAN RXT CARSEATS THAT WE HAVE INSTALLED IN OUR 2017 CHRYSLER PACIFICA. THE CAR SEATS APPEAR TO BE INCOMPATIBLE WITH OUR VEHICLE-- THE SEATS COME LOOSE EASILY, MOVE AROUND BACK TO FRONT AND SIDE TO SIDE SIGNIFICANTLY IN THE SEAT. *DT *JS *TR
Additional Notes:
CPSC: WE ARE OWNERS OF TWO (2) DIONO RADIAN RXT CARSEATS THAT WE HAVE INSTALLED IN OUR 2017 CHRYSLER PACIFICA. THE CAR SEATS APPEAR TO BE INCOMPATIBLE WITH OUR VEHICLE-- THE SEATS COME LOOSE EASILY, MOVE AROUND BACK TO FRONT AND SIDE TO SIDE SIGNIFICANTLY IN THE SEAT. *DT *JS *TR
Mfg Campaign: 11088248
Recall Date: Apr 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE VEHICLE HAS STALLED IN TRAFFIC WHEN IN DRIVE AND IT WILL PLACE ITSELF IN PARK. WE HAVEN'T HAD THE VAN A YEAR YET AND IT HAD DONE THIS WITHIN 6 MONTHS OF OWNERSHIP. RECENTLY IT HAS DONE THIS AT A STOP LIGHT AND THEN ALSO AT A SLOW DOWN 2 DAYS IN A ROW. I LOOKED THE VIN UP IN RECALLS BUT, IT SAYS INCOMPLETE. I HOPE THAT THIS ISSUE CAN BE RESOLVED BY CHRYSLER SOON.
Corrective Action:
THE VEHICLE HAS STALLED IN TRAFFIC WHEN IN DRIVE AND IT WILL PLACE ITSELF IN PARK. WE HAVEN'T HAD THE VAN A YEAR YET AND IT HAD DONE THIS WITHIN 6 MONTHS OF OWNERSHIP. RECENTLY IT HAS DONE THIS AT A STOP LIGHT AND THEN ALSO AT A SLOW DOWN 2 DAYS IN A ROW. I LOOKED THE VIN UP IN RECALLS BUT, IT SAYS INCOMPLETE. I HOPE THAT THIS ISSUE CAN BE RESOLVED BY CHRYSLER SOON.
Additional Notes:
THE VEHICLE HAS STALLED IN TRAFFIC WHEN IN DRIVE AND IT WILL PLACE ITSELF IN PARK. WE HAVEN'T HAD THE VAN A YEAR YET AND IT HAD DONE THIS WITHIN 6 MONTHS OF OWNERSHIP. RECENTLY IT HAS DONE THIS AT A STOP LIGHT AND THEN ALSO AT A SLOW DOWN 2 DAYS IN A ROW. I LOOKED THE VIN UP IN RECALLS BUT, IT SAYS INCOMPLETE. I HOPE THAT THIS ISSUE CAN BE RESOLVED BY CHRYSLER SOON.
Mfg Campaign: 11083550
Recall Date: Apr 6, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE OPTION TO STOP ENGINE AT A LIGHT OR STOP SIGN DOES NOT WORK AT LEAST 1/2 OF THE TIME. THE ENGINE REVS UP AND WANTS TO PUSH US INTO TRAFFIC.
Corrective Action:
THE OPTION TO STOP ENGINE AT A LIGHT OR STOP SIGN DOES NOT WORK AT LEAST 1/2 OF THE TIME. THE ENGINE REVS UP AND WANTS TO PUSH US INTO TRAFFIC.
Additional Notes:
THE OPTION TO STOP ENGINE AT A LIGHT OR STOP SIGN DOES NOT WORK AT LEAST 1/2 OF THE TIME. THE ENGINE REVS UP AND WANTS TO PUSH US INTO TRAFFIC.
Mfg Campaign: 11083314
Recall Date: Apr 4, 2018
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