Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U01
Recall Date: Jan 11, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PAC20170728
Recall Date: Jul 28, 2017
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Pac-20170525
Recall Date: May 25, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S42
Recall Date: Jun 30, 2016
Consumer Complaints
2.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE SHUTS OFF WHILE DRIVING CAUSING THE VEHICLE TO COME TO A SUDDEN STOP BECAUSE OF LOSS OF POWER. THE VEHICLE HAD TO BE CHANGED TO PARK BEFORE IT COULD BE STARTED. THIS ISSUE HAPPENED WOULD HAPPEN ON A FULL TANK OF GAS AND CONTINUOUSLY UNTIL THE FUEL LEVEL WAS RAN DOWN.
Corrective Action:
THE ENGINE SHUTS OFF WHILE DRIVING CAUSING THE VEHICLE TO COME TO A SUDDEN STOP BECAUSE OF LOSS OF POWER. THE VEHICLE HAD TO BE CHANGED TO PARK BEFORE IT COULD BE STARTED. THIS ISSUE HAPPENED WOULD HAPPEN ON A FULL TANK OF GAS AND CONTINUOUSLY UNTIL THE FUEL LEVEL WAS RAN DOWN.
Additional Notes:
THE ENGINE SHUTS OFF WHILE DRIVING CAUSING THE VEHICLE TO COME TO A SUDDEN STOP BECAUSE OF LOSS OF POWER. THE VEHICLE HAD TO BE CHANGED TO PARK BEFORE IT COULD BE STARTED. THIS ISSUE HAPPENED WOULD HAPPEN ON A FULL TANK OF GAS AND CONTINUOUSLY UNTIL THE FUEL LEVEL WAS RAN DOWN.
Mfg Campaign: 11078214
Recall Date: Mar 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE ENGINE SHUTS OFF WHILE DRIVING CAUSING THE VEHICLE TO COME TO A SUDDEN STOP BECAUSE OF LOSS OF POWER. THE VEHICLE HAD TO BE CHANGED TO PARK BEFORE IT COULD BE STARTED. THIS ISSUE HAPPENED WOULD HAPPEN ON A FULL TANK OF GAS AND CONTINUOUSLY UNTIL THE FUEL LEVEL WAS RAN DOWN.
Corrective Action:
THE ENGINE SHUTS OFF WHILE DRIVING CAUSING THE VEHICLE TO COME TO A SUDDEN STOP BECAUSE OF LOSS OF POWER. THE VEHICLE HAD TO BE CHANGED TO PARK BEFORE IT COULD BE STARTED. THIS ISSUE HAPPENED WOULD HAPPEN ON A FULL TANK OF GAS AND CONTINUOUSLY UNTIL THE FUEL LEVEL WAS RAN DOWN.
Additional Notes:
THE ENGINE SHUTS OFF WHILE DRIVING CAUSING THE VEHICLE TO COME TO A SUDDEN STOP BECAUSE OF LOSS OF POWER. THE VEHICLE HAD TO BE CHANGED TO PARK BEFORE IT COULD BE STARTED. THIS ISSUE HAPPENED WOULD HAPPEN ON A FULL TANK OF GAS AND CONTINUOUSLY UNTIL THE FUEL LEVEL WAS RAN DOWN.
Mfg Campaign: 11078214
Recall Date: Mar 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LEASED A NEW PACIFICA A FEW MONTHS AGO. AROUND THE END OF FEBRUARY THE VEHICLE STALLED WHILE PARKED. THEN WHILE STARTING UP THE VEHICLE IN MARCH THE VEHICLE INFORMATION SYSTEM SCREEN SHUT OFF FOR NO REASON, THIS INCLUDED SENSORS, BACK UP CAMERAS , NAV , CLIMATE, RADIO ETC.
Corrective Action:
LEASED A NEW PACIFICA A FEW MONTHS AGO. AROUND THE END OF FEBRUARY THE VEHICLE STALLED WHILE PARKED. THEN WHILE STARTING UP THE VEHICLE IN MARCH THE VEHICLE INFORMATION SYSTEM SCREEN SHUT OFF FOR NO REASON, THIS INCLUDED SENSORS, BACK UP CAMERAS , NAV , CLIMATE, RADIO ETC.
Additional Notes:
LEASED A NEW PACIFICA A FEW MONTHS AGO. AROUND THE END OF FEBRUARY THE VEHICLE STALLED WHILE PARKED. THEN WHILE STARTING UP THE VEHICLE IN MARCH THE VEHICLE INFORMATION SYSTEM SCREEN SHUT OFF FOR NO REASON, THIS INCLUDED SENSORS, BACK UP CAMERAS , NAV , CLIMATE, RADIO ETC.
Mfg Campaign: 11076628
Recall Date: Mar 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LEASED A NEW PACIFICA A FEW MONTHS AGO. AROUND THE END OF FEBRUARY THE VEHICLE STALLED WHILE PARKED. THEN WHILE STARTING UP THE VEHICLE IN MARCH THE VEHICLE INFORMATION SYSTEM SCREEN SHUT OFF FOR NO REASON, THIS INCLUDED SENSORS, BACK UP CAMERAS , NAV , CLIMATE, RADIO ETC.
Corrective Action:
LEASED A NEW PACIFICA A FEW MONTHS AGO. AROUND THE END OF FEBRUARY THE VEHICLE STALLED WHILE PARKED. THEN WHILE STARTING UP THE VEHICLE IN MARCH THE VEHICLE INFORMATION SYSTEM SCREEN SHUT OFF FOR NO REASON, THIS INCLUDED SENSORS, BACK UP CAMERAS , NAV , CLIMATE, RADIO ETC.
Additional Notes:
LEASED A NEW PACIFICA A FEW MONTHS AGO. AROUND THE END OF FEBRUARY THE VEHICLE STALLED WHILE PARKED. THEN WHILE STARTING UP THE VEHICLE IN MARCH THE VEHICLE INFORMATION SYSTEM SCREEN SHUT OFF FOR NO REASON, THIS INCLUDED SENSORS, BACK UP CAMERAS , NAV , CLIMATE, RADIO ETC.
Mfg Campaign: 11076628
Recall Date: Mar 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR OPERATED INDEPENDENTLY. DOAN DODGE CHRYSLER JEEP RAM FIAT (4477 RIDGE RD W, ROCHESTER, NY) WAS CONTACTED AND CONFIRMED THE FAILURE ON THE VEHICLE; HOWEVER, NO REMEDY WAS OFFERED BECAUSE THE DEALER NEEDED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR OPERATED INDEPENDENTLY. DOAN DODGE CHRYSLER JEEP RAM FIAT (4477 RIDGE RD W, ROCHESTER, NY) WAS CONTACTED AND CONFIRMED THE FAILURE ON THE VEHICLE; HOWEVER, NO REMEDY WAS OFFERED BECAUSE THE DEALER NEEDED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR OPERATED INDEPENDENTLY. DOAN DODGE CHRYSLER JEEP RAM FIAT (4477 RIDGE RD W, ROCHESTER, NY) WAS CONTACTED AND CONFIRMED THE FAILURE ON THE VEHICLE; HOWEVER, NO REMEDY WAS OFFERED BECAUSE THE DEALER NEEDED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Mfg Campaign: 11075237
Recall Date: Feb 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR OPERATED INDEPENDENTLY. DOAN DODGE CHRYSLER JEEP RAM FIAT (4477 RIDGE RD W, ROCHESTER, NY) WAS CONTACTED AND CONFIRMED THE FAILURE ON THE VEHICLE; HOWEVER, NO REMEDY WAS OFFERED BECAUSE THE DEALER NEEDED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR OPERATED INDEPENDENTLY. DOAN DODGE CHRYSLER JEEP RAM FIAT (4477 RIDGE RD W, ROCHESTER, NY) WAS CONTACTED AND CONFIRMED THE FAILURE ON THE VEHICLE; HOWEVER, NO REMEDY WAS OFFERED BECAUSE THE DEALER NEEDED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR OPERATED INDEPENDENTLY. DOAN DODGE CHRYSLER JEEP RAM FIAT (4477 RIDGE RD W, ROCHESTER, NY) WAS CONTACTED AND CONFIRMED THE FAILURE ON THE VEHICLE; HOWEVER, NO REMEDY WAS OFFERED BECAUSE THE DEALER NEEDED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Mfg Campaign: 11075237
Recall Date: Feb 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON THURSDAY FEB. 15, 2018 IN HARLINGEN, TX I ENTERED THE EXPRESSWAY THEN PLANNED TO IMMEDIATELY GET OFF AS THIS BYPASSES A TWISTY FRONTAGE ROAD. WHEN WE (MY WIFE AND ANOTHER COUPLE) GOT TO THE TOP OF THE RAMP AND ON THE EXIT LANE, WE COULD SEE THAT DOWN THE EXPRESSWAY THERE WAS AN ACCIDENT AND ALL THREE LANES WERE FILLED WITH STOPPED TRAFFIC. AS WE APPROACHED THE EXIT, THE CAR SUDDENLY STARTED TO ACCELERATE AT A RAPID RATE. I APPLIED THE BRAKE AND IT WOULD NOT WORK. I TRIED SEVERAL TIMES TO TRY TO STOP THE CAR, BUT COULDN'T. IT CONTINUED TO RAPIDLY ACCELERATE. WE WENT FROM 20 MPH TO VERY FAST IN A MATTER OF FEET. WE HAD NOWHERE TO GO. WE HIT A TAN CAR ON THE LEFT BACK SIDE WHICH IN TURN FLIPPED OUR CAR. IT ROLLED SEVERAL TIMES THEN CAME TO A STOP ON ITS LEFT SIDE UP AGAINST THE CEMENT BARRIER. THE CAR FILLED WITH A TOXIC SMOKE. IT TURNED OUT TO BE WHAT WAS IN THE AIR BAGS. WE COULD HEAR PEOPLE OUTSIDE TRYING TO BREAK THE WINDSHIELD TO GET US OUT, BUT IT WOULDN'T BREAK. SEVERAL MEN REACHED UP AND HELD THE DOOR OPEN WHICH WAS ON TOP NOW. THEY REACHED IN AND PULLED MY WIFE OUT. SHE WAS OK. THE MEN OPENED THE BACK HATCH AND GOT THE REST OUT THAT WAY. WE WERE TAKEN TO THE HOSPITAL BY AMBULANCE. I REFUSED TREATMENT AS I WAS FINE. MY WIFE WAS IN A HEAD BRACE AS SHE SAID MY NECK WAS A BIT SORE. IT TURNED OUT THAT SHE HAD A CERVICAL STRAIN AND SOME BRUISING ON HER LEG, ARM AND STOMACH. OUR FRIEND HAD SOME CHEST CONTUSIONS, BUT WAS OK. HIS WIFE HOWEVER, WAS IN A LOT OF PAIN. HER STOMACH WAS SWELLING AND SHE HAD BRUISING FROM THE SEAT BELT. SHE ALSO HAD A COMPRESSED # L12 VERTEBRAE. SHE WAS ADMITTED AND SPENT THE NIGHT IN THE ICU. THE NEXT DAY HER HUSBAND SAID SHE WAS STILL IN A LOT OF PAIN, BUT WAS OUT OF THE ICU. SHE WAS RELEASED FROM THE HOSPITAL WED. FEB. 21, 2018 TO AWAIT PLACEMENT IN A REHAB HOSPITAL. *LN*JB
Corrective Action:
ON THURSDAY FEB. 15, 2018 IN HARLINGEN, TX I ENTERED THE EXPRESSWAY THEN PLANNED TO IMMEDIATELY GET OFF AS THIS BYPASSES A TWISTY FRONTAGE ROAD. WHEN WE (MY WIFE AND ANOTHER COUPLE) GOT TO THE TOP OF THE RAMP AND ON THE EXIT LANE, WE COULD SEE THAT DOWN THE EXPRESSWAY THERE WAS AN ACCIDENT AND ALL THREE LANES WERE FILLED WITH STOPPED TRAFFIC. AS WE APPROACHED THE EXIT, THE CAR SUDDENLY STARTED TO ACCELERATE AT A RAPID RATE. I APPLIED THE BRAKE AND IT WOULD NOT WORK. I TRIED SEVERAL TIMES TO TRY TO STOP THE CAR, BUT COULDN'T. IT CONTINUED TO RAPIDLY ACCELERATE. WE WENT FROM 20 MPH TO VERY FAST IN A MATTER OF FEET. WE HAD NOWHERE TO GO. WE HIT A TAN CAR ON THE LEFT BACK SIDE WHICH IN TURN FLIPPED OUR CAR. IT ROLLED SEVERAL TIMES THEN CAME TO A STOP ON ITS LEFT SIDE UP AGAINST THE CEMENT BARRIER. THE CAR FILLED WITH A TOXIC SMOKE. IT TURNED OUT TO BE WHAT WAS IN THE AIR BAGS. WE COULD HEAR PEOPLE OUTSIDE TRYING TO BREAK THE WINDSHIELD TO GET US OUT, BUT IT WOULDN'T BREAK. SEVERAL MEN REACHED UP AND HELD THE DOOR OPEN WHICH WAS ON TOP NOW. THEY REACHED IN AND PULLED MY WIFE OUT. SHE WAS OK. THE MEN OPENED THE BACK HATCH AND GOT THE REST OUT THAT WAY. WE WERE TAKEN TO THE HOSPITAL BY AMBULANCE. I REFUSED TREATMENT AS I WAS FINE. MY WIFE WAS IN A HEAD BRACE AS SHE SAID MY NECK WAS A BIT SORE. IT TURNED OUT THAT SHE HAD A CERVICAL STRAIN AND SOME BRUISING ON HER LEG, ARM AND STOMACH. OUR FRIEND HAD SOME CHEST CONTUSIONS, BUT WAS OK. HIS WIFE HOWEVER, WAS IN A LOT OF PAIN. HER STOMACH WAS SWELLING AND SHE HAD BRUISING FROM THE SEAT BELT. SHE ALSO HAD A COMPRESSED # L12 VERTEBRAE. SHE WAS ADMITTED AND SPENT THE NIGHT IN THE ICU. THE NEXT DAY HER HUSBAND SAID SHE WAS STILL IN A LOT OF PAIN, BUT WAS OUT OF THE ICU. SHE WAS RELEASED FROM THE HOSPITAL WED. FEB. 21, 2018 TO AWAIT PLACEMENT IN A REHAB HOSPITAL. *LN*JB
Additional Notes:
ON THURSDAY FEB. 15, 2018 IN HARLINGEN, TX I ENTERED THE EXPRESSWAY THEN PLANNED TO IMMEDIATELY GET OFF AS THIS BYPASSES A TWISTY FRONTAGE ROAD. WHEN WE (MY WIFE AND ANOTHER COUPLE) GOT TO THE TOP OF THE RAMP AND ON THE EXIT LANE, WE COULD SEE THAT DOWN THE EXPRESSWAY THERE WAS AN ACCIDENT AND ALL THREE LANES WERE FILLED WITH STOPPED TRAFFIC. AS WE APPROACHED THE EXIT, THE CAR SUDDENLY STARTED TO ACCELERATE AT A RAPID RATE. I APPLIED THE BRAKE AND IT WOULD NOT WORK. I TRIED SEVERAL TIMES TO TRY TO STOP THE CAR, BUT COULDN'T. IT CONTINUED TO RAPIDLY ACCELERATE. WE WENT FROM 20 MPH TO VERY FAST IN A MATTER OF FEET. WE HAD NOWHERE TO GO. WE HIT A TAN CAR ON THE LEFT BACK SIDE WHICH IN TURN FLIPPED OUR CAR. IT ROLLED SEVERAL TIMES THEN CAME TO A STOP ON ITS LEFT SIDE UP AGAINST THE CEMENT BARRIER. THE CAR FILLED WITH A TOXIC SMOKE. IT TURNED OUT TO BE WHAT WAS IN THE AIR BAGS. WE COULD HEAR PEOPLE OUTSIDE TRYING TO BREAK THE WINDSHIELD TO GET US OUT, BUT IT WOULDN'T BREAK. SEVERAL MEN REACHED UP AND HELD THE DOOR OPEN WHICH WAS ON TOP NOW. THEY REACHED IN AND PULLED MY WIFE OUT. SHE WAS OK. THE MEN OPENED THE BACK HATCH AND GOT THE REST OUT THAT WAY. WE WERE TAKEN TO THE HOSPITAL BY AMBULANCE. I REFUSED TREATMENT AS I WAS FINE. MY WIFE WAS IN A HEAD BRACE AS SHE SAID MY NECK WAS A BIT SORE. IT TURNED OUT THAT SHE HAD A CERVICAL STRAIN AND SOME BRUISING ON HER LEG, ARM AND STOMACH. OUR FRIEND HAD SOME CHEST CONTUSIONS, BUT WAS OK. HIS WIFE HOWEVER, WAS IN A LOT OF PAIN. HER STOMACH WAS SWELLING AND SHE HAD BRUISING FROM THE SEAT BELT. SHE ALSO HAD A COMPRESSED # L12 VERTEBRAE. SHE WAS ADMITTED AND SPENT THE NIGHT IN THE ICU. THE NEXT DAY HER HUSBAND SAID SHE WAS STILL IN A LOT OF PAIN, BUT WAS OUT OF THE ICU. SHE WAS RELEASED FROM THE HOSPITAL WED. FEB. 21, 2018 TO AWAIT PLACEMENT IN A REHAB HOSPITAL. *LN*JB
Mfg Campaign: 11074919
Recall Date: Feb 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER SIDE POWER DOOR ONES AGAIN WHEN TRYING TO CLOSE IT IT WENT BACK WITH OUT NOTHING IN THE WAY
Corrective Action:
THE DRIVER SIDE POWER DOOR ONES AGAIN WHEN TRYING TO CLOSE IT IT WENT BACK WITH OUT NOTHING IN THE WAY
Additional Notes:
THE DRIVER SIDE POWER DOOR ONES AGAIN WHEN TRYING TO CLOSE IT IT WENT BACK WITH OUT NOTHING IN THE WAY
Mfg Campaign: 11074723
Recall Date: Feb 25, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TWICE THE BATTERY HAS GONE DEAD IN THE GARAGE. ABOUT THREE WEEKS APART. COULD FIND NO REASON FOR THIS. NOTHING LEFT ON. LESS THAN 20,000 MILES. I JUST DROVE FROM WI TO FL SHORTLY AFTER WE PURCHASED. ONE IN WI N THREE WEEKS LATER IN FL. THE BATTERY WAS DEAD. CHARGED TWO DAYS AGO N SO FAR SO GOOD BUT IT IS A PROBLEM.
Corrective Action:
TWICE THE BATTERY HAS GONE DEAD IN THE GARAGE. ABOUT THREE WEEKS APART. COULD FIND NO REASON FOR THIS. NOTHING LEFT ON. LESS THAN 20,000 MILES. I JUST DROVE FROM WI TO FL SHORTLY AFTER WE PURCHASED. ONE IN WI N THREE WEEKS LATER IN FL. THE BATTERY WAS DEAD. CHARGED TWO DAYS AGO N SO FAR SO GOOD BUT IT IS A PROBLEM.
Additional Notes:
TWICE THE BATTERY HAS GONE DEAD IN THE GARAGE. ABOUT THREE WEEKS APART. COULD FIND NO REASON FOR THIS. NOTHING LEFT ON. LESS THAN 20,000 MILES. I JUST DROVE FROM WI TO FL SHORTLY AFTER WE PURCHASED. ONE IN WI N THREE WEEKS LATER IN FL. THE BATTERY WAS DEAD. CHARGED TWO DAYS AGO N SO FAR SO GOOD BUT IT IS A PROBLEM.
Mfg Campaign: 11074888
Recall Date: Feb 25, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CHRYSLER DEALERSHIP IS APPARENTLY CLAIMING TO MAKE REPAIR FOR THE SUDDEN STALLING RECALL, WITHOUT DOING THE WORK. ON MOPAR.COM IT SHOWS I HAD AN UPDATE FOR THIS ON JAN 11, 2018. I HAD AN APPOINTMENT FOR AN OIL CHANGE THAT DAY, BUT I CANCELED IT AND HAVEN'T BEEN IN SINCE. THERE IS NO WAY THEY UPDATED MY VAN THEN OR LATER, SINCE THE VEHICLE WASN'T THERE. YET NHTSA SHOWS NO OPEN RECALLS ON MY VEHICLE, AND MOPAR SHOWS THE RECALL WORK DONE ON A DAY THAT IS IMPOSSIBLE.
Corrective Action:
CHRYSLER DEALERSHIP IS APPARENTLY CLAIMING TO MAKE REPAIR FOR THE SUDDEN STALLING RECALL, WITHOUT DOING THE WORK. ON MOPAR.COM IT SHOWS I HAD AN UPDATE FOR THIS ON JAN 11, 2018. I HAD AN APPOINTMENT FOR AN OIL CHANGE THAT DAY, BUT I CANCELED IT AND HAVEN'T BEEN IN SINCE. THERE IS NO WAY THEY UPDATED MY VAN THEN OR LATER, SINCE THE VEHICLE WASN'T THERE. YET NHTSA SHOWS NO OPEN RECALLS ON MY VEHICLE, AND MOPAR SHOWS THE RECALL WORK DONE ON A DAY THAT IS IMPOSSIBLE.
Additional Notes:
CHRYSLER DEALERSHIP IS APPARENTLY CLAIMING TO MAKE REPAIR FOR THE SUDDEN STALLING RECALL, WITHOUT DOING THE WORK. ON MOPAR.COM IT SHOWS I HAD AN UPDATE FOR THIS ON JAN 11, 2018. I HAD AN APPOINTMENT FOR AN OIL CHANGE THAT DAY, BUT I CANCELED IT AND HAVEN'T BEEN IN SINCE. THERE IS NO WAY THEY UPDATED MY VAN THEN OR LATER, SINCE THE VEHICLE WASN'T THERE. YET NHTSA SHOWS NO OPEN RECALLS ON MY VEHICLE, AND MOPAR SHOWS THE RECALL WORK DONE ON A DAY THAT IS IMPOSSIBLE.
Mfg Campaign: 11074604
Recall Date: Feb 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER SIDE REAR SLIDING DOOR ON VARIOUS OCCASIONS ALMOST COMPLETES THE CLOSING PROCESS AS IT COMES TO LOCK IT BEEPS AND BOUNCES BACK. THE VEHICLE WAS STATIONARY AND NO OBSTRUCTIONS IN THE WAY. IN OTHER INSTANCES MORE RECENTLY THE TRANSMISSION HAD A ROUGH SHIFT ON LOWER GEARS. THE REAR AUTOMATIC CARGO DOOR STARTS OPENING AND GETS STUCK AT THE MIDWAY POINT.
Corrective Action:
THE DRIVER SIDE REAR SLIDING DOOR ON VARIOUS OCCASIONS ALMOST COMPLETES THE CLOSING PROCESS AS IT COMES TO LOCK IT BEEPS AND BOUNCES BACK. THE VEHICLE WAS STATIONARY AND NO OBSTRUCTIONS IN THE WAY. IN OTHER INSTANCES MORE RECENTLY THE TRANSMISSION HAD A ROUGH SHIFT ON LOWER GEARS. THE REAR AUTOMATIC CARGO DOOR STARTS OPENING AND GETS STUCK AT THE MIDWAY POINT.
Additional Notes:
THE DRIVER SIDE REAR SLIDING DOOR ON VARIOUS OCCASIONS ALMOST COMPLETES THE CLOSING PROCESS AS IT COMES TO LOCK IT BEEPS AND BOUNCES BACK. THE VEHICLE WAS STATIONARY AND NO OBSTRUCTIONS IN THE WAY. IN OTHER INSTANCES MORE RECENTLY THE TRANSMISSION HAD A ROUGH SHIFT ON LOWER GEARS. THE REAR AUTOMATIC CARGO DOOR STARTS OPENING AND GETS STUCK AT THE MIDWAY POINT.
Mfg Campaign: 11074654
Recall Date: Feb 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE DRIVER SIDE REAR SLIDING DOOR ON VARIOUS OCCASIONS ALMOST COMPLETES THE CLOSING PROCESS AS IT COMES TO LOCK IT BEEPS AND BOUNCES BACK. THE VEHICLE WAS STATIONARY AND NO OBSTRUCTIONS IN THE WAY. IN OTHER INSTANCES MORE RECENTLY THE TRANSMISSION HAD A ROUGH SHIFT ON LOWER GEARS. THE REAR AUTOMATIC CARGO DOOR STARTS OPENING AND GETS STUCK AT THE MIDWAY POINT.
Corrective Action:
THE DRIVER SIDE REAR SLIDING DOOR ON VARIOUS OCCASIONS ALMOST COMPLETES THE CLOSING PROCESS AS IT COMES TO LOCK IT BEEPS AND BOUNCES BACK. THE VEHICLE WAS STATIONARY AND NO OBSTRUCTIONS IN THE WAY. IN OTHER INSTANCES MORE RECENTLY THE TRANSMISSION HAD A ROUGH SHIFT ON LOWER GEARS. THE REAR AUTOMATIC CARGO DOOR STARTS OPENING AND GETS STUCK AT THE MIDWAY POINT.
Additional Notes:
THE DRIVER SIDE REAR SLIDING DOOR ON VARIOUS OCCASIONS ALMOST COMPLETES THE CLOSING PROCESS AS IT COMES TO LOCK IT BEEPS AND BOUNCES BACK. THE VEHICLE WAS STATIONARY AND NO OBSTRUCTIONS IN THE WAY. IN OTHER INSTANCES MORE RECENTLY THE TRANSMISSION HAD A ROUGH SHIFT ON LOWER GEARS. THE REAR AUTOMATIC CARGO DOOR STARTS OPENING AND GETS STUCK AT THE MIDWAY POINT.
Mfg Campaign: 11074654
Recall Date: Feb 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ENGINE SHUT OFF WHILE DRIVING AT APPROX. 25MPH ON A SNOW COVERED STREET IN THE DARK. LOST ALL POWER AND ELECTRICAL SYSTEMS AND WAS STRANDED IN MIDDLE OF STREET WITH TRAFFIC ALL AROUND. ENGINE RESTARTED AFTER A NUMBER OF ATTEMPTS. VEHICLE HAD PREVIOUSLY BEEN UPDATED WITH RECALL TO ADDRESS THIS ISSUE IN JANUARY OF 2017 (U01/NHTSA 18V-049). CONTACTED CHRYSLER AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND EXPECT ANOTHER SOFTWARE RECALL TO BE READY IN APRIL. THEY REQUESTED THE VEHICLE BE TAKEN OUT OF SERVICE AND PROVIDED AN RENTAL CAR UNTIL UPDATE WILL BE MADE AVAILABLE.
Corrective Action:
ENGINE SHUT OFF WHILE DRIVING AT APPROX. 25MPH ON A SNOW COVERED STREET IN THE DARK. LOST ALL POWER AND ELECTRICAL SYSTEMS AND WAS STRANDED IN MIDDLE OF STREET WITH TRAFFIC ALL AROUND. ENGINE RESTARTED AFTER A NUMBER OF ATTEMPTS. VEHICLE HAD PREVIOUSLY BEEN UPDATED WITH RECALL TO ADDRESS THIS ISSUE IN JANUARY OF 2017 (U01/NHTSA 18V-049). CONTACTED CHRYSLER AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND EXPECT ANOTHER SOFTWARE RECALL TO BE READY IN APRIL. THEY REQUESTED THE VEHICLE BE TAKEN OUT OF SERVICE AND PROVIDED AN RENTAL CAR UNTIL UPDATE WILL BE MADE AVAILABLE.
Additional Notes:
ENGINE SHUT OFF WHILE DRIVING AT APPROX. 25MPH ON A SNOW COVERED STREET IN THE DARK. LOST ALL POWER AND ELECTRICAL SYSTEMS AND WAS STRANDED IN MIDDLE OF STREET WITH TRAFFIC ALL AROUND. ENGINE RESTARTED AFTER A NUMBER OF ATTEMPTS. VEHICLE HAD PREVIOUSLY BEEN UPDATED WITH RECALL TO ADDRESS THIS ISSUE IN JANUARY OF 2017 (U01/NHTSA 18V-049). CONTACTED CHRYSLER AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND EXPECT ANOTHER SOFTWARE RECALL TO BE READY IN APRIL. THEY REQUESTED THE VEHICLE BE TAKEN OUT OF SERVICE AND PROVIDED AN RENTAL CAR UNTIL UPDATE WILL BE MADE AVAILABLE.
Mfg Campaign: 11074478
Recall Date: Feb 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE SHUT OFF WHILE DRIVING AT APPROX. 25MPH ON A SNOW COVERED STREET IN THE DARK. LOST ALL POWER AND ELECTRICAL SYSTEMS AND WAS STRANDED IN MIDDLE OF STREET WITH TRAFFIC ALL AROUND. ENGINE RESTARTED AFTER A NUMBER OF ATTEMPTS. VEHICLE HAD PREVIOUSLY BEEN UPDATED WITH RECALL TO ADDRESS THIS ISSUE IN JANUARY OF 2017 (U01/NHTSA 18V-049). CONTACTED CHRYSLER AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND EXPECT ANOTHER SOFTWARE RECALL TO BE READY IN APRIL. THEY REQUESTED THE VEHICLE BE TAKEN OUT OF SERVICE AND PROVIDED AN RENTAL CAR UNTIL UPDATE WILL BE MADE AVAILABLE.
Corrective Action:
ENGINE SHUT OFF WHILE DRIVING AT APPROX. 25MPH ON A SNOW COVERED STREET IN THE DARK. LOST ALL POWER AND ELECTRICAL SYSTEMS AND WAS STRANDED IN MIDDLE OF STREET WITH TRAFFIC ALL AROUND. ENGINE RESTARTED AFTER A NUMBER OF ATTEMPTS. VEHICLE HAD PREVIOUSLY BEEN UPDATED WITH RECALL TO ADDRESS THIS ISSUE IN JANUARY OF 2017 (U01/NHTSA 18V-049). CONTACTED CHRYSLER AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND EXPECT ANOTHER SOFTWARE RECALL TO BE READY IN APRIL. THEY REQUESTED THE VEHICLE BE TAKEN OUT OF SERVICE AND PROVIDED AN RENTAL CAR UNTIL UPDATE WILL BE MADE AVAILABLE.
Additional Notes:
ENGINE SHUT OFF WHILE DRIVING AT APPROX. 25MPH ON A SNOW COVERED STREET IN THE DARK. LOST ALL POWER AND ELECTRICAL SYSTEMS AND WAS STRANDED IN MIDDLE OF STREET WITH TRAFFIC ALL AROUND. ENGINE RESTARTED AFTER A NUMBER OF ATTEMPTS. VEHICLE HAD PREVIOUSLY BEEN UPDATED WITH RECALL TO ADDRESS THIS ISSUE IN JANUARY OF 2017 (U01/NHTSA 18V-049). CONTACTED CHRYSLER AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND EXPECT ANOTHER SOFTWARE RECALL TO BE READY IN APRIL. THEY REQUESTED THE VEHICLE BE TAKEN OUT OF SERVICE AND PROVIDED AN RENTAL CAR UNTIL UPDATE WILL BE MADE AVAILABLE.
Mfg Campaign: 11074478
Recall Date: Feb 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ENGINE SHUT OFF WHILE DRIVING AT APPROX. 25MPH ON A SNOW COVERED STREET IN THE DARK. LOST ALL POWER AND ELECTRICAL SYSTEMS AND WAS STRANDED IN MIDDLE OF STREET WITH TRAFFIC ALL AROUND. ENGINE RESTARTED AFTER A NUMBER OF ATTEMPTS. VEHICLE HAD PREVIOUSLY BEEN UPDATED WITH RECALL TO ADDRESS THIS ISSUE IN JANUARY OF 2017 (U01/NHTSA 18V-049). CONTACTED CHRYSLER AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND EXPECT ANOTHER SOFTWARE RECALL TO BE READY IN APRIL. THEY REQUESTED THE VEHICLE BE TAKEN OUT OF SERVICE AND PROVIDED AN RENTAL CAR UNTIL UPDATE WILL BE MADE AVAILABLE.
Corrective Action:
ENGINE SHUT OFF WHILE DRIVING AT APPROX. 25MPH ON A SNOW COVERED STREET IN THE DARK. LOST ALL POWER AND ELECTRICAL SYSTEMS AND WAS STRANDED IN MIDDLE OF STREET WITH TRAFFIC ALL AROUND. ENGINE RESTARTED AFTER A NUMBER OF ATTEMPTS. VEHICLE HAD PREVIOUSLY BEEN UPDATED WITH RECALL TO ADDRESS THIS ISSUE IN JANUARY OF 2017 (U01/NHTSA 18V-049). CONTACTED CHRYSLER AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND EXPECT ANOTHER SOFTWARE RECALL TO BE READY IN APRIL. THEY REQUESTED THE VEHICLE BE TAKEN OUT OF SERVICE AND PROVIDED AN RENTAL CAR UNTIL UPDATE WILL BE MADE AVAILABLE.
Additional Notes:
ENGINE SHUT OFF WHILE DRIVING AT APPROX. 25MPH ON A SNOW COVERED STREET IN THE DARK. LOST ALL POWER AND ELECTRICAL SYSTEMS AND WAS STRANDED IN MIDDLE OF STREET WITH TRAFFIC ALL AROUND. ENGINE RESTARTED AFTER A NUMBER OF ATTEMPTS. VEHICLE HAD PREVIOUSLY BEEN UPDATED WITH RECALL TO ADDRESS THIS ISSUE IN JANUARY OF 2017 (U01/NHTSA 18V-049). CONTACTED CHRYSLER AND WAS TOLD THEY ARE AWARE OF THE ISSUE AND EXPECT ANOTHER SOFTWARE RECALL TO BE READY IN APRIL. THEY REQUESTED THE VEHICLE BE TAKEN OUT OF SERVICE AND PROVIDED AN RENTAL CAR UNTIL UPDATE WILL BE MADE AVAILABLE.
Mfg Campaign: 11074478
Recall Date: Feb 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRANSMISSION SHIFTS VERY HARD COMING OUT OF FIRST. SOMETIMES WHEN THE TRANSMISSION SHIFTS HARD IT THROWS A EMERGENCY BRAKE, WHICH CAUSES THE VEHICLE TO STOP. NO MATTER AT A 20 MPH OR 50MPH. NOT A SAFE VEHICLE FOR A FAMILY. SLIDING DOORS WILL LOCK UP AT TIMES AND WILL NOT OPEN OR SHUT. ALSO, THE NAVIGATION SCREEN RATHER IT'S THE RADIO, NAV, AIR SHUTS COMPLETELY DOWN/FREEZES UP ALONG WITH THE TVS AT TIMES.
Corrective Action:
TRANSMISSION SHIFTS VERY HARD COMING OUT OF FIRST. SOMETIMES WHEN THE TRANSMISSION SHIFTS HARD IT THROWS A EMERGENCY BRAKE, WHICH CAUSES THE VEHICLE TO STOP. NO MATTER AT A 20 MPH OR 50MPH. NOT A SAFE VEHICLE FOR A FAMILY. SLIDING DOORS WILL LOCK UP AT TIMES AND WILL NOT OPEN OR SHUT. ALSO, THE NAVIGATION SCREEN RATHER IT'S THE RADIO, NAV, AIR SHUTS COMPLETELY DOWN/FREEZES UP ALONG WITH THE TVS AT TIMES.
Additional Notes:
TRANSMISSION SHIFTS VERY HARD COMING OUT OF FIRST. SOMETIMES WHEN THE TRANSMISSION SHIFTS HARD IT THROWS A EMERGENCY BRAKE, WHICH CAUSES THE VEHICLE TO STOP. NO MATTER AT A 20 MPH OR 50MPH. NOT A SAFE VEHICLE FOR A FAMILY. SLIDING DOORS WILL LOCK UP AT TIMES AND WILL NOT OPEN OR SHUT. ALSO, THE NAVIGATION SCREEN RATHER IT'S THE RADIO, NAV, AIR SHUTS COMPLETELY DOWN/FREEZES UP ALONG WITH THE TVS AT TIMES.
Mfg Campaign: 11074402
Recall Date: Feb 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRANSMISSION SHIFTS VERY HARD COMING OUT OF FIRST. SOMETIMES WHEN THE TRANSMISSION SHIFTS HARD IT THROWS A EMERGENCY BRAKE, WHICH CAUSES THE VEHICLE TO STOP. NO MATTER AT A 20 MPH OR 50MPH. NOT A SAFE VEHICLE FOR A FAMILY. SLIDING DOORS WILL LOCK UP AT TIMES AND WILL NOT OPEN OR SHUT. ALSO, THE NAVIGATION SCREEN RATHER IT'S THE RADIO, NAV, AIR SHUTS COMPLETELY DOWN/FREEZES UP ALONG WITH THE TVS AT TIMES.
Corrective Action:
TRANSMISSION SHIFTS VERY HARD COMING OUT OF FIRST. SOMETIMES WHEN THE TRANSMISSION SHIFTS HARD IT THROWS A EMERGENCY BRAKE, WHICH CAUSES THE VEHICLE TO STOP. NO MATTER AT A 20 MPH OR 50MPH. NOT A SAFE VEHICLE FOR A FAMILY. SLIDING DOORS WILL LOCK UP AT TIMES AND WILL NOT OPEN OR SHUT. ALSO, THE NAVIGATION SCREEN RATHER IT'S THE RADIO, NAV, AIR SHUTS COMPLETELY DOWN/FREEZES UP ALONG WITH THE TVS AT TIMES.
Additional Notes:
TRANSMISSION SHIFTS VERY HARD COMING OUT OF FIRST. SOMETIMES WHEN THE TRANSMISSION SHIFTS HARD IT THROWS A EMERGENCY BRAKE, WHICH CAUSES THE VEHICLE TO STOP. NO MATTER AT A 20 MPH OR 50MPH. NOT A SAFE VEHICLE FOR A FAMILY. SLIDING DOORS WILL LOCK UP AT TIMES AND WILL NOT OPEN OR SHUT. ALSO, THE NAVIGATION SCREEN RATHER IT'S THE RADIO, NAV, AIR SHUTS COMPLETELY DOWN/FREEZES UP ALONG WITH THE TVS AT TIMES.
Mfg Campaign: 11074402
Recall Date: Feb 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON TWO OCCASIONS, WHEN THE VEHICLE WAS POWERED OFF, THE PASSENGER DOOR ON THE DRIVER'S SIDE BEGAN TO CLOSE WITHOUT WARNING AND PUSH AGAINST MY BODY WHILE I WAS LOADING MY CHILD INTO HER CAR SEAT. THE KEYS WERE NOT NEAR THE VEHICLE WHEN THIS HAPPENED AND NO ONE ELSE WAS AROUND, SO NO BUTTONS WERE BEING PUSHED TO PROMPT THE DOOR TO BEGIN CLOSING. I HAD TO PUSH AGAINST THE DOOR WITH MY BODY TO GET IT TO RETRACT. IN ONE CASE, IT TRIED TO CLOSE ON ME A SECOND TIME.
Corrective Action:
ON TWO OCCASIONS, WHEN THE VEHICLE WAS POWERED OFF, THE PASSENGER DOOR ON THE DRIVER'S SIDE BEGAN TO CLOSE WITHOUT WARNING AND PUSH AGAINST MY BODY WHILE I WAS LOADING MY CHILD INTO HER CAR SEAT. THE KEYS WERE NOT NEAR THE VEHICLE WHEN THIS HAPPENED AND NO ONE ELSE WAS AROUND, SO NO BUTTONS WERE BEING PUSHED TO PROMPT THE DOOR TO BEGIN CLOSING. I HAD TO PUSH AGAINST THE DOOR WITH MY BODY TO GET IT TO RETRACT. IN ONE CASE, IT TRIED TO CLOSE ON ME A SECOND TIME.
Additional Notes:
ON TWO OCCASIONS, WHEN THE VEHICLE WAS POWERED OFF, THE PASSENGER DOOR ON THE DRIVER'S SIDE BEGAN TO CLOSE WITHOUT WARNING AND PUSH AGAINST MY BODY WHILE I WAS LOADING MY CHILD INTO HER CAR SEAT. THE KEYS WERE NOT NEAR THE VEHICLE WHEN THIS HAPPENED AND NO ONE ELSE WAS AROUND, SO NO BUTTONS WERE BEING PUSHED TO PROMPT THE DOOR TO BEGIN CLOSING. I HAD TO PUSH AGAINST THE DOOR WITH MY BODY TO GET IT TO RETRACT. IN ONE CASE, IT TRIED TO CLOSE ON ME A SECOND TIME.
Mfg Campaign: 11074008
Recall Date: Feb 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 70 MPH, A WARNING MESSAGE APPEARED INDICATING TO STOP THE VEHICLE AND PULL OVER. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO BOB HOWARD CHRYSLER JEEP DODGE RAM (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 33499447. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 9,342.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 70 MPH, A WARNING MESSAGE APPEARED INDICATING TO STOP THE VEHICLE AND PULL OVER. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO BOB HOWARD CHRYSLER JEEP DODGE RAM (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 33499447. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 9,342.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 70 MPH, A WARNING MESSAGE APPEARED INDICATING TO STOP THE VEHICLE AND PULL OVER. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO BOB HOWARD CHRYSLER JEEP DODGE RAM (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 33499447. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 9,342.
Mfg Campaign: 11074063
Recall Date: Feb 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING STRAIGHT ON A 25 MPH ON A CITY STREET. WITHIN SEVERAL SECONDS, MY RADIO, DASH LIGHTS AND ENGINE SHUT DOWN AND THE CAR CAME TO A COMPLETE STOP. I COULD NOT TURN MY HAZARD LIGHTS ON. AFTER SEVERAL ATTEMPTS I WAS ABLE TO RESTART THE CAR AND DRIVE IT NORMALLY.
Corrective Action:
I WAS DRIVING STRAIGHT ON A 25 MPH ON A CITY STREET. WITHIN SEVERAL SECONDS, MY RADIO, DASH LIGHTS AND ENGINE SHUT DOWN AND THE CAR CAME TO A COMPLETE STOP. I COULD NOT TURN MY HAZARD LIGHTS ON. AFTER SEVERAL ATTEMPTS I WAS ABLE TO RESTART THE CAR AND DRIVE IT NORMALLY.
Additional Notes:
I WAS DRIVING STRAIGHT ON A 25 MPH ON A CITY STREET. WITHIN SEVERAL SECONDS, MY RADIO, DASH LIGHTS AND ENGINE SHUT DOWN AND THE CAR CAME TO A COMPLETE STOP. I COULD NOT TURN MY HAZARD LIGHTS ON. AFTER SEVERAL ATTEMPTS I WAS ABLE TO RESTART THE CAR AND DRIVE IT NORMALLY.
Mfg Campaign: 11073599
Recall Date: Feb 19, 2018
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